French Content Lead

If you are looking to join one of Canada’s fastest growing companies, goeasy Ltd. is the place for you! Certified as a Great Place to Work®, recognized as Canada’s Most Admired Corporate Cultures, GTA's Top 100 Employers, one of Canada’s Top 50 Fintech’s, North America’s Most Engaged Workplaces, and placed on the 2022 Report on Business Women Lead Here list, we want the best and brightest to join our team.

We are a publicly-traded company on the TSX with over 4000% shareholder return since 2001. Accredited by the Better Business Bureau, goeasy Ltd is a Canadian company that provides non-prime leasing and lending services through easyhome, easyfinancial and LendCare.

The goeasy Channel Enablement team is on a mission to make sure our field team has everything they need to be successful. We plan to create an effective knowledge management ecosystem that gives our employees access to exactly what they need, in the most flexible way, exactly when they need it. We’ll create standards for knowledge transfer and build the most unique connection we’ve ever had with our employees. Our team is small, smart and feisty and we are looking for excellence: individuals who are smarter and more efficient than we are and bring instant value to our teams. People who want to help us grow by enabling our employees to provide the best customer service possible.

Here's how you’ll stand out…

As our French Content Lead, you’ll develop and apply editorial standards and guidelines for all French-language content for our field team, ensuring a consistent and client-friendly tone and voice and that online documentation & training is written and translated in plain language. You’ll consult on translation for a wide variety of projects, translate content and coordinate with third party translators when necessary. This includes developing knowledge of our various authoring tools, content design & management, creating great documentation & training, editing, and overall content strategy.

Most importantly, you are GREAT writer and translator and can exercise those skills under tight deadlines. A total word nerd, you know how to bring training, documentation and communications to life for our French-speaking teammates.

If this sounds good to you, read on…      

• You’ll play a key role in the development of our content strategy and will support that strategy for all French content going forward.
• You’ll work with your team and other partners to keep French content accurate and up-to-date.
• You’ll be the ambassador of French content, waving the translation flag wherever you go and helping educate stakeholders on the why and how behind great translation and French content.
• You’ll demonstrate an insatiable need to understand our audience and support the French editorial and translation component of usability research and testing.
• You’ll collaborate with all head office support teams and other SMEs to ensure flawless execution of French training and documentation.
• You’ll work closely with the Knowledge Management team and other stakeholders to help determine the right translation plan for all initiatives.
• You’ll become an expert in our authoring tools, using them to create and publish final French versions of all content.
• You’ll use our platform to help build the best possible user experience, helping our users access the information they need, when they need it.
• You’ll support translation and French content quality for all content created by the knowledge management team, being sure to deliver as efficiently and effectively as possible.
• You’ll share expertise, knowledge and information about translation and French content design with teammates and some stakeholders.
• You’ll manage French terminology for projects and day-to-day work.

What you’ll bring to the team: 

• We love that you are a native French speaker.
• You can write in French… like, really write – helping improve our English content through excellent translation practices.
• You have solid knowledge of documentation and training design principles and can show us how you’ve used it.
• Formal education in translation, or studies in communications or technical writing completed in French, as well as experience working as a translator, French editor or proofreader is a serious plus.
• You’ve developed and carried out translation plans for projects of all sizes. Make sure you can tell us how.
• You have an uncanny ability to bring content to life with simple language and you are able tailor content to specific audiences.
• You understand metadata, content reuse, writing for the web and restructuring existing content.
• You have experience working with various content authoring platforms, CMS and LMS.
• You have deep knowledge of intranet development and multi-language content management.
• You have ideas on how to measure the quality of translation and have experience managing external vendors.
• You demonstrate a passion for francization and can help bring clear communication and excellent online user experience to our French-speaking audience.
• You are people savvy, which allows you to help them see things through a different lens.
• You’re flexible enough to change direction on a project halfway through.

Diversity, Inclusion, and Equal Opportunity Employment

At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. This means that we are committed to cultivating and preserving a work culture where we celebrate who we are, where everyone feels seen and heard and where every employee can fulfill their potential. As an equal opportunity employer, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.

Additional Information:

All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.  We thank all interested applicants, however we will only be contacting those for interview who possess the skills and qualifications outlined above.

Why should you work for goeasy?

To learn more about our great company please click the links below:

http://goeasy.com/careers/

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