Whitby - Branch Manager
Employment Type: Full-Time
easyfinancial has been providing personal loans since 2006. With over 200 branches across Canada, we are a leading provider of financial products and services, including unsecured consumer loans, prepaid cards and credit repair products that cater to underserved Canadians that do not have access to products and services from traditional financial institutions.
So What Will You Do As A Branch Manager?
- Provide superior customer sales experiences by quickly and professionally handling customer inquiries while promoting and selling financial services
- Maximize sales revenues by administrating customer accounts, providing input to every sale and managing collection activities to increase financial and managerial effectiveness
- Manage collections by ensuring that collection calls are made and over-due financial accounts meet company operations standards
- Manage staff and daily operations including the implementation of new corporate strategies and operational processes
- Continuous growth of employees by coaching / training new and existing financial sales employees while ensuring they have your managerial support for their career endeavors
- Growing the loan book as the Branch Manager by performing activities such as: actively sourcing new clients through marketing, cold sales calls, and building relationships to plant seeds and promote future sales of financial products
- Secure all required information to fulfill customer applications for financial sales products, accurately maintaining information and records in all required systems to limit errors
- Assist customers with the completion of credit applications and promote the sale of our prepaid credit cards
- Capitalize on financial cross-sales and add-on products by paying attention to customer needs to specifically pinpoint sales opportunities
- See the financial loan process to completion, communicating agreements and terms and conditions to customers to follow best in class sales practices and to suppress collection rates
What We Are Looking For:
- As a Branch Manager - commitment to excellence in customer service and delivering great financial sales experiences
- Driven and motivated by sales leadership and growth opportunities
- Minimum 1 year of hands-on experience in as a manager or lead capacity; experience in the consumer loan/personal finance or as a Sales Manager preferred
- Understanding and experience within financials, credit, collections and/or lending
- Using managerial skills to promote leadership, ensure operational management, coaching, and effective recruitment/selection of potential top performers
- Ability to structure, organize and run a successful branch operationally, as well as secure collections and drive financial sales
- Professional and engaging disposition to engage internal staff and customers
- Outstanding operational time management, problem solving and negotiation skills, and the ability to work well in fast-paced and demanding situations
- Strong computer skills, with working knowledge of Microsoft Office (Word, Excel, Outlook)
- Valid provincial driver’s license is required and access to a vehicle
Why Should You Work For Goeasy?
To learn more about our great company please click the links below:
Inclusion and Equal Opportunity Employment
goeasy is an equal opportunity employer. In addition, goeasy is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire. Candidates must provide schedule flexibility to ensure that the location’s hours can be covered to meet our customer’s needs – details by location will be discussed in the interview process.
We thank all interested applicants, however we will only be contacting those for interview who possess the skills and qualifications outlined above.