Secured Lending Services

Get ready to goeasy! goeasy Ltd. is one of Canada’s fastest growing and exciting businesses. We operate two lines of business including easyhome which is the largest merchandise lease to own company in Canada offering top quality, brand name household furnishings, appliances and home electronics to consumers under weekly or monthly leasing agreements. Under our easyfinancial banner, we are a leading provider of financial products and services, including unsecured consumer loans, mortgages, prepaid cards and credit repair products that cater to underserved Canadians that do not have access to products and services from traditional financial institutions. Collectively operating under the goeasy Ltd. umbrella, the organization is publicly traded on the Toronto Stock Exchange with revenue of approximately $250 million per year, over 300 retail locations across Canada and 1600 employees.

 About the Opportunity

Goeasy is seeking a highly motivated and analytical Mortgage Services Representative to join our team. You will be responsible to work with internal and external customers to satisfy all outstanding requirements and conditions for Mortgage originations. Successful candidates will act as liaison between the easyfinancial Branch Network, outside vendors that provide 3^rd party services related to Mortgage transactions, and our Central Loan Approval Office.  

Responsibilities:

• Provide administrative support to easyfinancial branch network by administering a 3^rd party service program for Mortgage originations
• Provide subject matter expertise in all aspects of the Mortgage life cycle
• Administrate centralized back office functions for Mortgages post origination
• Special projects where Mortgage expertise or inputs are required
• Represent the department and company at insider tradeshows as necessary
• Develop and provide reporting on key metrics as required
• Meet and maintain service levels as defined internally and work with vendors to ensure outsourced service levels are maintained or exceeded
• Process development and reengineering as necessary to meet the ongoing needs of the business
• Assist the retail sales network in identifying training or process opportunities
• Gather critical customer feedback to help transform and streamline processes

Qualifications:

• Exceptional oral and written communication skills, as candidates will be dealing with the retail network
• Intermediate level MS Office, with emphasis on Excel and PowerPoint
• Mortgage agent licensed in Ontario (Asset not mandatory)
• A fundamental understanding of the Mortgage origination process from application to close
• Experience in the interpretation of property related data, i.e. title, appraisals, mortgage disclosure documents, etc. (Asset not mandatory)
• Past or current experience with the following platforms would be beneficial: Salesforce, Filogix, Custom Vendor Portals
• Excellent problem-solving and multi tasking skills
• Fluent in both English and French (Asset not mandatory)

 Inclusion and Equal Opportunity Employment

goeasy is an equal opportunity employer. In addition, goeasy is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada.   Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.

Additional Information:

All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire. 

We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.

Why should you work for goeasy?

To learn more about our great company please click the links below:

https://www.youtube.com/watch?v=0KqktwVltck&feature=youtu.be/?utm_source=GoEasy&utm_medium=InternalRef&utm_campaign=GoEasyBodyCareersVideo

http://goeasy.com/careers/