Operations Manager

If you are looking to join one of Canada’s fastest growing companies, goeasy Ltd. is the place for you! A publicly traded company on the TSX with over 4000% shareholder return since 2001, goeasy operates two main business units. easyfinancial is our consumer lending business that offers secured and unsecured installment loans of up to $25,000 and easyhome is Canada’s largest merchandise lease-to-own company. It is our mission to provide everyday Canadians the chance for a better tomorrow, today by giving them access to the credit they need and by offering them a second chance when they have been turned down by banks and traditional lenders. With a retail network of nearly 400 locations across Canada and over 1700 employees, we are able to build lasting relationships with our customers as we help them rebuild their credit and graduate towards prime rates and a brighter financial future.

We are currently hiring for an Operations Manager who will be responsible for leading a dynamic team in the heart of Mississauga for goeasy Ltd, a leading Canadian financial services provider. This individual should have a passion for problem solving, finding improvement opportunities and an inspiring management background. The objective of this opportunity is to assist in the development and implementation of key strategic initiatives within the Indirect Lending business, a key area of growth for goeasy in the years to come. The individual will be accountable for operational business analysis, process improvement and project coordination.

 Responsibilities:

• Evaluate the efficiency of operational processes within the Indirect Lending business, improvement opportunities, research alternatives, propose and implement solutions to maximize efficiency while mitigating risks
• Act as a key stakeholder in the coordination and delivery of Indirect Lending key strategic projects
• Conduct impact analysis, assess change readiness, and control change management activities throughout the Indirect Lending Operations team
• Manage the User Acceptance Testing (UAT) phase of Indirect Lending projects
• Perform in-depth analysis as requested by the business, and prepare senior management level presentations to communicate findings
• Act as a subject matter expert on all operational processes within the Indirect Lending business
• Understand how each of the Indirect Lending partnerships is performing, and what should be done to maximize their performance and profitability

Qualifications:

• Bachelor’s degree and a minimum of 2 years’ experience in a management-level role, in a corporate environment
• Experience in managing and developing people
• Advanced communication skills with ability to tailor communications to audience
• Experience in merchant financing and financial services preferred
• Creative thinker with strong organizational skills and the ability to work in an ambiguous, fast paced environment and manage multiple deadlines and priorities
• Highly developed analytical thinking abilities, with the ability to find problems and resolve them
• Superior proficiency and expertise in PowerPoint, Excel and Word
• Ability to work independently and cooperatively as part of a cross-functional team
• Experience in indirect lending or general lending preferred
• French language skills an asset

Inclusion and Equal Opportunity Employment

goeasy is an equal opportunity employer. In addition, goeasy is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada.   Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.

Additional Information:

All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.  We thank all interested applicants, however we will only be contacting those for interview who possess the skills and qualifications outlined above.

Why should you work for goeasy?

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