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Bilingual HR Business Partner (Employee Relations)


Head Office
Mississauga, Ontario

If you are looking to join one of Canada’s fastest growing companies, goeasy Ltd. is the place for you! Recently recognized as one of Canada’s Most Admired Corporate cultures in 2018, we want the best and brightest to join our team. We are a publicly traded company on the TSX with over 4000% shareholder return since 2001, goeasy operates two main business units. easyfinancial is our consumer lending business that offers secured and unsecured installment loans of up to $35,000 and easyhome is Canada’s largest  merchandise lease-to-own company. It is our mission to provide everyday Canadians the chance for a better tomorrow, today by giving them access to the credit they need and by offering them a second chance when they have been turned down by banks and traditional lenders. With a retail network of nearly 400 locations across Canada and over 1800 employees, we are able to build lasting relationships with our customers as we help them rebuild their credit and graduate towards prime rates and a brighter financial future. 

We are seeking an energetic, hardworking, and motivated Bilingual Human Resources Business Partner to join our team. Reporting to the Manager of Human Resources, the HR Business Partner acts as the conduit between Enterprise HR and their assigned client group. This individual needs to possess a strong understanding of the business they support and the HR needs of their business partners. In addition, the Human Resources Partner will provide leadership support and strategic business advisement in all Human Resources related matters including; Employee Relations, Succession Planning, Benefits and HRIS.   

Responsibilities:

  • Partners with employees, supervisors and managers in providing day-to-day leadership and solutions to clients’ HR needs
  • Works closely with leadership and other HR functions (recruitment, leadership development & training) to ensure their clients groups are appropriately resourced and prepared to support business objectives
  • Coaches, counsels and consults with management regarding performance issues, progressive discipline/corrective action up to and including termination. This includes creating documentation to support performance discussions (Written Warnings, Performance Improvements Plans, etc.)
  • Conduct employee investigations independently or in liaison with Branch Audit team
  • Drives the continuous process improvement that proactively addresses goeasy’s human resources needs
  • Leveraging metrics and in concert with leadership identifies problem areas within the client group, develops and executes strategies to rectify issues
  • Provide guidance, policy interpretation and direction to staff on issues of employee relations, HR & organizational policies and procedures
  • Accountable for the management of leaves of absences which can include creating and managing early safe return-to-work plans as required
  • Ensures compliance with employment legislation in all provinces
  • Manages the rollout and execution of enterprise HR initiatives at the client group level
  • In conjunction with HR Management, facilitate the annual performance appraisal process along with strategic succession planning for their assigned client group
  • Ensure integrity of confidential data at all times
  • Participate in various HR projects as required

Qualifications:

  • University/college degree or diploma in Human Resources or a related field
  • Minimum of 4 years’ progressive experience working in a client focused HR generalist role
  • Fluent in English and French
  • Strong Knowledge of provincial Employment Standards legislation, Human Rights and Health and Safety legislation
  • Experience with HR program and/or project management
  • Ability to critically analyze HR data for identifying trends and preparing HR plans
  • Strong time management and organizational skills and attention to detail to manage work, competing deadlines and sensitive projects
  • Experience in dealing with large client base
  • Advanced computer skills, and knowledge and expertise in Microsoft Office and HRIS systems
  • Superior interpersonal and communication skills (written, verbal and presentation)
  • Broad experience in policy and legislation interpretation, customer service, problem solving and conflict resolution skills
  • Demonstrates discretion, confidentiality, sound judgment and sensitivity in dealing with internal/external communities
  • Demonstrated WSIB and/or JHSC experience is an asset

Attributes & Competencies:

  • Self-starter with a high degree of initiative
  • Great interpersonal skills and ability to work in a team
  • Excellent written and oral communication skills (English and French)
  • Ability to work in a fast-paced environment and learn new processes quickly
  • Organizational skills and attention to detail are a must
  • Analytical with the ability to organize tasks and establish priorities
  • Superb persuasion and communication skills (verbal and written)

Inclusion and Equal Opportunity Employment

goeasy is an equal opportunity employer. In addition, goeasy is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada.   Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.

Additional Information:

All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire. 

We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.

Why should you work for goeasy?

To learn more about our great company please click the links below:

http://goeasy.com/careers/

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