Employee Relations Specialist (1 year contract)

If you are looking to join one of Canada’s fastest growing companies, goeasy Ltd. is the place for you! Recognized as one of Canada’s Most Admired Corporate Cultures, one of Canada’s Top 50 Fintech’s and one of North America’s Most Engaged Workplaces, we want the best and brightest to join our team.

We are a publicly traded company on the TSX with over 4000% shareholder return since 2001, goeasy operates two main business units. Accredited by the Better Business Bureau, easyfinancial is our consumer lending business that offers secured and unsecured installment loans of up to $45,000 and easyhome is Canada’s largest merchandise lease-to-own company. It is our mission to provide everyday Canadians the chance for a better tomorrow, today by giving them access to the credit they need and by offering them a second chance when they have been turned down by banks and traditional lenders. With a retail network of nearly 400 locations across Canada and over 2000 employees, we are able to build lasting relationships with our customers as we help them rebuild their credit and graduate towards prime rates and a brighter financial future.

We are seeking an energetic, hardworking, and motivated Employee Relations (HR) Specialist to join our growing team and company! Reporting to the Director, Human Resources, the Employee Relations Specialist plays a key role in fostering an equitable, transparent and respectful work environment for employees. This individual will ensure there is a consistent approach to interpretation and application of Company policies, practices and rules of engagement.

A wildly successful Employees Relations Specialist will be someone with strong problem solving, consulting and organizational skills.

Responsibilities:

• Provide high quality consultation to management across the organization on strategies and approaches to manage complex employee issues.
• Conduct employee investigations independently or in liaison with internal Branch Audit team in accordance with Company standards; professionally documenting findings and recommendations for appropriate resolution for review by Senior Leadership while maintaining confidentiality and integrity.
• Oversee and support management team with performance management activity including: performance issues, progressive discipline/corrective action up to and including termination. This includes creating and/or reviewing documentation to support performance discussions (Written Warnings, Performance Improvements Plans, etc.).
• Partner with other teams within human resources to leverage employee relations insights to enhance training programs, onboarding, talent acquisition, rewards, culture.
• Manage communication with employees on leave of absence and facilitate return to work plans.
• Coordinate with management team on Health & Safety matters including workplace injury situations.
• Assist employees and management with the interpretation of Company policies and respond to inquiries and concerns.
• Provide ongoing coaching and guidance to management to enhance their people management capability.
• Maintains current knowledge of and ensures compliance with provincial employment laws.
• Other duties and responsibilities as assigned.

Qualifications:

• University/college degree or diploma in Human Resources or a related field
• Minimum of 5 years’ Employee Relations or HR Business Partner/Generalist experience
• Strong Knowledge of provincial Employment Standards legislation, Human Rights, Health and Safety legislation and other applicable employment law
• Broad experience in policy and legislation interpretation, customer service, problem solving and conflict resolution skills
• Demonstrates discretion, confidentiality, sound judgment and sensitivity in dealing with employee situations
• Strong time management and organizational skills and attention to detail to manage work, competing deadlines and sensitive projects
• Experience in dealing with various levels of stakeholders across the company
• Advanced computer skills, and knowledge and expertise in Microsoft Office and HRIS systems is preferred
• Superior interpersonal and communication skills (written, verbal and presentation)

Attributes & Competencies:

• Self-starter with a high degree of initiative
• Great interpersonal skills and ability to work in a team
• Excellent written and oral communication skills
• Ability to work in a fast-paced environment and learn new processes quickly
• Organizational skills and attention to detail are a must
• Analytical with the ability to organize tasks and establish priorities
• Superb persuasion and communication skills (verbal and written)

Inclusion and Equal Opportunity Employment

goeasy is an equal opportunity employer. In addition, goeasy is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada.   Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.

Additional Information:

All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.  

We thank all interested applicants, however we will only be contacting those for interview who possess the skills and qualifications outlined above.

Why should you work for goeasy?

To learn more about our great company please click the links below:

http://goeasy.com/careers/ 

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