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Senior System Analyst (Salesforce)


Head Office
Mississauga, Ontario

If you are looking to join one of Canada’s fastest growing companies, goeasy Ltd. is the place for you! Recognized as Canada’s Most Admired Corporate CulturesGTA's Top 100 Employers, one of Canada’s Top 50 Fintech’s and North America’s Most Engaged Workplaces, we want the best and brightest to join our team.

We are a publicly traded company on the TSX with over 4000% shareholder return since 2001, goeasy operates two main business units. Accredited by the Better Business Bureau, easyfinancial is our consumer lending business that offers secured and unsecured installment loans of up to $45,000 and easyhome is Canada’s largest merchandise lease-to-own company. It is our vision to provide everyday Canadians the path for a better tomorrow, today by giving them access to the credit they need and by offering them a second chance when they have been turned down by banks and traditional lenders. With a retail network of nearly 400 locations across Canada and over 2000 employees, we are able to build lasting relationships with our customers as we help them rebuild their credit and graduate towards prime rates and a brighter financial future.

We are seeking a Senior System Analyst (Salesforce), reporting to the Manager, Application Services. You will play a lead technical & systems analysis role as part of the larger IT Applications group and help implement scalable solutions. You will ensure that all system changes meet business, quality and architectural guidelines.

Responsibilities:

  • Responsible to document clear business requirements across multiple different business functions.
  • Provide development teams with clear business requirements through use case documentation.
  • Lead requirement gathering sessions with senior business stake holders.
  • Assist in understanding business requirements to create system requirement specifications and design artifacts.
  • Work with onshore & offshore development teams for project implementations.
  • Create traceability matrix for requirements and project deliverables.
  • Ensure compliance to design and corporate development standards.
  • Collaborate with business & technology teams on new projects & CRs.
  • Review test protocols to support QA & User Acceptance testing.
  • Identify issues and risks throughout the project life cycle and implement risk mitigation strategies.
  • Identify creative customer solutions for issues encountered by the development teams.
  • Participate & contribute to multiple cross functional meetings with technical and business stakeholders.
  • Researching third-party tools and providing recommendation
  • Provide Salesforce Admin Level Support.to the development team and the field.
  • Provide Level 2 / Level 3 business & system process support for business applications 

Qualifications:

  • Bachelor’s degree in Computer Science, or equivalent.
  • 4+ years’ experience working as Salesforce Systems Analyst.
  • 4+ years working as a Salesforce Admin.
  • Salesforce Admin certification a strong asset.
  • Azure experience a strong asset.
  • Proven proficiency with Digital platforms and web technologies.
  • Experience working with relational databases and basic SQL commands (Postgres preferred).
  • Experience of working in onshore / offshore development environments is preferred.
  • Implementing advanced formulas and workflow rules to enforce business processes.
  • Experience in use case modelling is required.
  • Must have excellent analytical and troubleshooting skills.
  • Excellent communication skills are a must.
  • Implementation experience/functional working knowledge of Salesforce projects would be an asset.
  • Background in Financial Services/Credit related projects would be an asset.

Inclusion and Equal Opportunity Employment

goeasy is an equal opportunity employer. In addition, goeasy is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada.   Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.

Additional Information:

All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.  

We thank all interested applicants, however we will only be contacting those for interview who possess the skills and qualifications outlined above.

Why should you work for goeasy?

To learn more about our great company please click the links below:

  

http://goeasy.com/careers/ 

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