Manager, Network and Telecom Infrastructure

If you are looking to join one of Canada’s fastest growing companies, goeasy Ltd. is the place for you! Certified as a Great Place to Work®, recognized as Canada’s Most Admired Corporate Cultures, GTA's Top 100 Employers, one of Canada’s Top 50 Fintech’s and North America’s Most Engaged Workplaces, we want the best and brightest to join our team.

We are a publicly-traded company on the TSX with over 4000% shareholder return since 2001. Accredited by the Better Business Bureau, goeasy Ltd is a Canadian company that provides non-prime leasing and lending services through easyhome, easyfinancial and LendCare. We offer a wide variety of financial products and services including lease-to-own merchandise, unsecured and secured installment loans, direct-to-consumer auto loans, and point-of-sale financing to over 4,000 merchants in the powersports, automotive, retail, home improvement and health sectors. With over 30 years of experience, our 2200 employees work with our customers to help them get access to the money they need today, while they rebuild their credit and graduate to prime rates. Our omni-channel model includes over 400 retail locations and digital/mobile platforms that enable our customers to transact with us through their channel of choice.

As a key member of goeasy, the Manager, Network and Telecom Infrastructure is responsible for overseeing all enterprise network infrastructure. You will ensure all goeasy and subsidiary network infrastructure are fully managed and lead the core functions of network and telecom infrastructure. The role will report to the Director, Infrastructure.

This position provides direction to both internal, contractor and 3^rd party managed network support functions.  The role will be responsible for defining proper management processes for goeasy and its subsidiaries’ network infrastructure.  This will include both physical and virtual networking that expands beyond physical WAN/LAN into our cloud environments as well as some of our 3^rd party hosted SAAS and PAAS solutions.  Keys to success in this role will be a leader who both build and maintain our network infrastructure strategy and as well as strong technical network foundation that will help provide leadership to our internal and external 3^rd party teams.

Responsibilities:

• Strategy and Planning
  • Provides leadership and strategic direction to cross-functional IT teams responsible for the daily operations of goeasy’s voice and data network infrastructure aligned with goeasy’s strategic enterprise plans.
  • Assesses current state and develops the overall network infrastructure strategy and redesign with a focus on integration, automation, security, data retention, resiliency, continuous Quality of Service (QoS), scalability, and high availability.
  • Designs, implements, and controls management workflows and operational processes for goeasy Network and Telecom Infrastructure.
  • Responsible for the development and maintenance of disaster recovery and contingency plans.

• Network Infrastructure and Operations Management
  • Responsible for the operational availability of goeasy voice and data networks and all 3^rd party and internal teams tasked to monitor, triage, troubleshoot, escalate, and resolve network & telecom incidents, events, and problems.
  • Maintains responsibility for the design, implementation, sustainability, and deployment of system enhancements and upgrades to the network infrastructure.
  • Responsible for identifying, reviewing, monitoring, and updating key performance metrics for the goeasy voice and data network infrastructure.
• Leadership & People Development
  • Responsible for the performance and career management for all team members including development sessions, knowledge sharing, project guidance to help build a high-performance
• Project and Financial Responsibility
  • Plans, develops, administers and monitors operating and capital budgets for areas of responsibility.

Qualifications:

• Understanding of cloud-based networking services (Azure)
• Expert in WAN, LAN, and wireless technologies
• Third party vendor management techniques
• 5-6 years of enterprise network management experience
• 5+ years Extensive technical experience with network technologies (e.g., SDWAN, MPLS, Internet, Wi-Fi)
• Prior experience managing people
• 5+ years technical experience in Solution Engineering and/or Architecture
• Project management techniques - Waterfall, Agile, and Kanban

Inclusion and Equal Opportunity Employment

goeasy is an equal opportunity employer. In addition, goeasy is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada.   Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.

Additional Information:

All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.  

We thank all interested applicants, however we will only be contacting those for interview who possess the skills and qualifications outlined above.

Why should you work for goeasy?

To learn more about our great company please click the links below:

http://goeasy.com/careers/

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