Instructional Designer

If you are looking to join one of Canada’s fastest-growing companies, goeasy is the place for you! Certified as a Great Place to Work®, recognized as Canada’s Most Admired Corporate Cultures, the GTA's Top 100 Employers, one of Canada’s Top 50 Fintech’s and North America’s Most Engaged Workplaces - we want the best and brightest to join our team!

Our vision is to provide everyday Canadians a path to a better tomorrow, today.  As one of Canada’s leading non-prime consumer lenders, we offer a full suite of products including non-prime leasing, unsecured and secured loans as well as point-of-sale-financing though easyhome, easyfinancial, and LendCare.  

We're excited to introduce this new role to support our LendCare team in Pickering. In this newly created position, you'll have the opportunity to shape the future of learning for this high-growth area of the business. We're looking for someone who can effectively communicate their ideas, who is energetic and open to others' viewpoints. You should be smart, curious, and eager to learn new ways of doing things. Most importantly, we want someone who can help us grow by enabling our employees to perform their best and provide an outstanding experience for our partners and customers.

As an Instructional Designer, you'll support our new learning strategy, including new hire training, ongoing courses, and project-based learning. You'll also help us launch new learning initiatives, maintain best practices, and keep our stakeholders accountable.

What will you be doing?

• Designing and developing learning solutions that align with business objectives and learner needs, utilizing sound instructional design principles and industry best practices.
• Writing clear, concise, and accurate technical content for a variety of learning formats, including e-learning, webinars, videos, manuals, guides, and job aids.
• Conducting thorough quality assurance checks and user testing to ensure the functionality and usability of learning products.
• Applying feedback from stakeholders, subject matter experts, and business leaders, revising content as necessary to ensure timely delivery of learning solutions.
• Performing background research and content analysis to inform design decisions.
• Reviewing source materials and conducting interviews with subject matter experts to gather essential content for courseware design and development.
• Mapping course objectives and assessment strategies from requirements, design documents, and training KPIs.
• Creating blended learning solutions that incorporate classroom training, eLearning courses, and on-the-job activities, catering to business needs and learner preferences.
• Authoring process manuals and procedural documents for diverse topics and audiences.
• Staying updated on the latest trends and technologies in instructional design and technical writing through ongoing research.
• Developing and maintaining effective program measurement strategies to evaluate the impact of learning initiatives.

What experience do you have?

• Hold a bachelor's degree in communication, educational technology, adult learning, or a related field.
• Bring at least three years of instructional design experience, preferably within a corporate environment.
• Possess technical writing skills, which are considered a valuable asset.
• Proficienct with authoring tools and platforms, including Articulate Storyline.
• Have experience with design tools such as Adobe Illustrator and InDesign.

This role requires on-site attendance at our LendCare office: 1315 Pickering Parkway, Pickering, ON

Internal Applicants: please apply through the link and provide written endorsement from your current manager.

In keeping with our mission to create better tomorrows for our employees, each year goeasy commits to continuously enhancing its total rewards. Here are some of the perks we offer…

Financial Benefits:

• Leverage our RRSP match and Employee Share Purchase Plan programs.
• Annual bonus that rewards your hard work and dedication.
• Employee discounts on furniture, electronics, and appliances.
• MAT & PAT leave top-up.
• Expand your financial knowledge through engaging Financial Literacy Learning opportunities.

Health and Lifestyle:

• Enjoy company-paid volunteer days to give back to the community.
• Access 24/7 healthcare with Virtual Doctor Appointments.
• Personalize your benefits with a flexible modular benefits package.

Employee Perks:

• Fuel your growth with the Tuition Assistance Program.
• Double the impact of your generosity with Company Matched Charitable Donations.
• Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others.

Diversity, Inclusion, and Equal Opportunity Employment:
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. This means that we are committed to cultivating and preserving a work culture where we celebrate who we are, where everyone feels seen and heard and where every employee can fulfill their potential. As an equal opportunity employer, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.

Additional Information:
All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.  We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.

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