If you are looking to join one of Canada’s fastest growing companies, goeasy Ltd. is the place for you! Recognized as Canada’s Most Admired Corporate Cultures, GTA's Top 100 Employers, one of Canada’s Top 50 Fintech’s and North America’s Most Engaged Workplaces, we want the best and brightest to join our team.
We are a publicly traded company on the TSX with over 4000% shareholder return since 2001, goeasy operates two main business units. Accredited by the Better Business Bureau, easyfinancial is our consumer lending business that offers secured and unsecured installment loans of up to $50,000 and easyhome is Canada’s largest merchandise lease-to-own company. It is our vision to provide everyday Canadians the path for a better tomorrow, today by giving them access to the credit they need and by offering them a second chance when they have been turned down by banks and traditional lenders. With a retail network of nearly 400 locations across Canada and over 2000 employees, we are able to build lasting relationships with our customers as we help them rebuild their credit and graduate towards prime rates and a brighter financial future.
goeasy is seeking a highly motivated Team Manager Insolvency Collections Administration to join the rapidly growing team located in our Mississauga Call Center!
As a Team Manager Insolvency Collections Administration, you will:
 Responsibilities:

Oversee the day-to-day operations of the Insolvency, Debt management, and Skip Tracing programs.
Enable employees to optimize Skip Tracing results by focusing on both inbound requests and utilizing data-driven strategies to uncover opportunities.
Oversee the production and delivery of daily operational updates, including the Insolvency and Skip trace reports.
Organize and actively participate in weekly calls with Insolvency and Skip trace vendors.
Ensure the accurate and timely submission of timesheets for team members.
Maintain third-party files, process inquiries, and handle purchase requisitions and third-party vendor remittance requisitions.
Liaise and coordinate with the Finance department to reconcile weekly transactions and resolve any discrepancies promptly.
Identify performance and training gaps promptly and address them effectively.
Mentor, coach, and develop team members to enhance their performance and achieve mastery in their roles.
Provide timely and comprehensive resolution to escalated issues and concerns raised by team members, peers, and vendors.
Lead change management efforts by implementing and overseeing process and procedure changes.
Additional Information:
All candidates considered for hire must successfully pass a criminal background check and validation of their work experience to qualify for hire. A credit check may now be a condition of employment in specific easyhome locations.  Candidates must provide schedule flexibility to ensure that the location’s hours can be covered to meet our customer’s needs – details by location will be discussed in the interview process. 
We thank all interested applicants, however we will only be contacting those for interview who possess the skills and qualifications outlined above.
 
Why work for goeasy?
To learn more about our great company please click the links below:

http://goeasy.com/careers/
 
Inclusion and Equal Opportunity Employment
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. This means that we are committed to cultivating and preserving a work culture where we celebrate who we are, where everyone feels seen and heard and where every employee can fulfill their potential. As an equal opportunity employer, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.

If you’re ready for your next adventure with goeasy, we have the opportunity for you!
easyfinancial is one of Canada’s leading non-prime lenders, we pride ourselves on helping everyday Canadians achieve their personal and financial goals through unsecured and secured loans up to $100,000, when everyone else says no.
As a Branch Manager, you’ll be responsible for leading your team, through coaching and training, to generate sales, manage overdue accounts, and maximize portfolio growth through direct engagement with customers. This is an exciting opportunity to run a Emerald Branch!
DISCLAIMER FOR INTERNAL APPLICANTS: Eligible internal applicants will have a minimum of 12- 18 months experience within a Diamond and/or Platinum branch as an EFS Branch Manager or EH Store Manager, a completed or in-progress IGP, receive an endorsement from their Regional Manager, and receive HR clearance. 

What’s in it for you:
Benefits and Perks package which goes beyond your base salary:

Financial
Monthly, quarterly, and semi-annual incentive plans
RRSP and Employee Share Purchase Plan matching

Health & Lifestyle
Extended healthcare coverage, including Mental Health and on-demand virtual healthcare
5 personal days, company paid volunteer days, Sundays off + paid birthday off in addition to paid vacation days

Perks
Perkopolis employee discount program
REMIC Licensing is available
Employee discounts on furniture, electronics, and appliances
easyloans – employees have access to loans at lower interest rates
Tuition Assistance Program

Recognition
Opportunities for monthly, quarterly, and semi-annual awards
President’s Trip – week-long dream vacations for top performers
Leadership development programs – over 70% internal promotion rate!

 
What you will do:

Build superior customer sales experiences by welcoming and engaging customers in person, over the phone, and by email
Demonstrate compassion and empathy for our customers by understanding their situation and needs and matching them to a suitable financial product
Educate and empower customers to achieve their financial goals through building their credit
Capitalize on financial cross-sales and add-on products
Communicate the terms and conditions of our financial products
Reviewand evaluate prospective loans through financial analysis and other risk assessments
Manage collections activities for all past due financial accounts
Secure all required information to fulfill customer applications for products and services with strong attention to detail
 
Who you are as the successful candidate:

Some experience in a leadership capacity overseeing different functionalities, preferably in a sales environment
Excellent communicator who is people and results-oriented, looking to drive sales and increase customer satisfaction
Compassionate and operate with integrity on every sale – will care deeply for our customers!
Able to pass background checks (criminal, employment, and credit)
  

At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. This means that we are committed to cultivating and preserving a work culture where we celebrate who we are, where everyone feels seen and heard and where every employee can fulfill their potential. As an equal opportunity employer, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.

If you are looking to join one of Canada’s fastest growing companies, goeasy Ltd. is the place for you! Recognized as one of North America’s Most Engaged Workplaces, we want the best to join our team. 
easyhome is Canada’s largest lease-to-own business! We pride ourselves on helping everyday Canadians achieve their personal and financial goals by making home goods affordable through weekly and monthly payment plans.
As a Financial Service Representative, you’ll be responsible for generating sales and managing overdue accounts through direct engagement with customers, helping them build their credit through monthly payments.
No experience, but looking for a career opportunity? We offer full comprehensive training programs to equip you with the tools needed for success.
 
What’s in it for you:
Benefits and Perks package which goes beyond your base salary:

Financial
Monthly incentive plans
RRSP and Employee Share Purchase Plan matching

Health & Lifestyle
Extended healthcare coverage, including Mental Health and on-demand virtual healthcare
5 personal days, company paid volunteer days, Sundays off + paid birthday off in addition to paid vacation days

Perks
Perkopolis employee discount program
Employee discounts on furniture, electronics, and appliances
easyloans – employees have access to loans at lower interest rates
Tuition Assistance Program

Recognition
Opportunities for monthly, quarterly, and annual awards
President’s Trip – week-long dream vacations for top performers
Leadership development programs – over 70% internal promotion rate!

 
What you will do:

Buildsuperior customer sales experiences by welcoming and engaging customers in person, over the phone, and by email
Demonstratecompassion and empathy for our customers by understanding their situation and needs and matching them to a suitable financial product
Educate and empower customers to achieve their financial goals through building their credit
Capitalizeon financial cross-sales and add-on products
Communicatethe terms and conditions of our financial products
Reviewand evaluate prospective loans through financial analysis and other risk assessments
Managecollections activities for all past due financial accounts
Secureall required information to fulfill customer applications for products and services with strong attention to detail
 
Who you are as the successful candidate:

Excellent communicator who is people and results-oriented looking to drive sales and increase customer satisfaction
Compassionate and operate with integrity on every sale – will care deeply for our customers!
Some experience in a customer-facing environment
Able to pass background checks (criminal, employment, and credit)
 
 
 
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. This means that we are committed to cultivating and preserving a work culture where we celebrate who we are, where everyone feels seen and heard and where every employee can fulfill their potential. As an equal opportunity employer, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.

Are you ready for your next adventure with goeasy?
 
easyfinancial is hiring an Interim Regional Manager (30 days) for a oversee multiple branches within the Brampton, Newmarket, and Vaughan region.
 
Please note that eligible candidates will be contacted by Talent Acquisition and required to provide their Direct Manager’s written acknowledgement and endorsement prior to participating in the selection process. An HR eligibility checks will also be conducted.
 
The successful candidate must be willing to temporary relocate, and or currently live in the Peel and/or York region network, as mandatory branch visits will be required.
 
As Regional Manager, you will:

 Create superior customer experiences by having team members engage, listen, and understand the needs of potential customers for sales and match their needs to our financial lending solutions; demonstrating compassion and empathy toward customers to be able to hear their story and help.
Ensure that the goeasy brand promise is delivered by each location by knowing and implementing your business objectives, sales strategies, and ensuring ongoing sales and collection performance.
Build, manage and develop an effective and high performing talent network within your region – this is the way you grow your loan book!
Lead the interviewing, hiring, and training of sales employees and the planning, assigning, and directing of work, appraising performance.
Oversee new business development and develop site by site strategies to meet sales goals and be accountable for a strong collections practice within the region.
Be accountable for the day-to-day operations of multiple locations within the Region and maintaining a voice with centralized leadership in the organization.
Maintain frequent visibility and provide leadership to each branch location and audit (both formally and informally) to ensure best practices are occurring for every sale.
Provide strategic and operational planning input for the regional operations, and report progress and sales results.
Oversee change management and implementation of new sales products, programs, and operational procedures.
 
What you need to work with us:

3+ years of experience in a leadership capacity managing a multi-site operation.
3-5 years in a customer-facing targeted sales environment is a must; experience in either the consumer loan/personal finance or the pay day loan industries is strongly preferred.
Exceptional sales management acumen with the ability to achieve consistent results through others.
Solid negotiation and conflict resolution skills with an innate ability to remain calm and focused in difficult situations.
Demonstrated financial acumen to manage a P&L system with many levers; an ability to see business drivers and exercise sound judgment and decision-making.
Be empathetic, compassionate and operate with integrity – really care for customers!
Oriented as a decisive and hands-on leader with the ability to influence at all levels in an organization.
Perform well under regular pressure to meet deadlines, quotas and/or must frequently deal with difficult issues related to process.
Ability to multi-task, adapt to change in a fast-paced environment and to work independently (self-motivated)
 
What’s in it for you as a Regional Manager?

Competitive base pay and bonus structure
Employee Purchase Plan for retail products
Allowance for vehicle mileage and other business resources
Culture that promotes ownership of your portfolio
Relocation Allowance (if applicable)
 
Additional Information:
 
We are open to a candidate based in any of the cities provided they can meet the travel requirements to achieve success.  This role involves travel from location to location (as permitted by government safety regulations) within the assigned region and on occasion to the corporate head office in Mississauga, ON and other business centers. A valid provincial driver’s license and your own vehicle is required.  All candidates considered for hire must successfully pass credit, criminal and reference background checks. Candidates must be comfortable to provide schedule flexibility to meet the demands of the business.
 
Why should you work for goeasy?
 
To learn more about our great company please click the links below:
 
http://goeasy.com/careers/   
 
Diversity, Inclusion, and Equal Opportunity Employment
 
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. This means that we are committed to cultivating and preserving a work culture where we celebrate who we are, where everyone feels seen and heard and where every employee can fulfill their potential. As an equal opportunity employer, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.
 
We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.
 

If you’re ready for your next adventure with goeasy, we have the opportunity for you!
easyfinancial is one of Canada’s leading non-prime lenders, we pride ourselves on helping everyday Canadians achieve their personal and financial goals through unsecured and secured loans up to $100,000, when everyone else says no.
As a Branch Manager, you’ll be responsible for leading your team, through coaching and training, to generate sales, manage overdue accounts, and maximize portfolio growth through direct engagement with customers. This is an exciting opportunity to run a Gold Branch!
DISCLAIMER FOR INTERNAL APPLICANTS: Eligible internal applicants will have a minimum of 12- 18 months experience within a Standard branch as an EFS Branch Manager or EH Store Manager, a completed or in-progress IGP, receive an endorsement from their Regional Manager, and receive HR clearance. 

What’s in it for you:
Benefits and Perks package which goes beyond your base salary:

Financial
Monthly, quarterly, and semi-annual incentive plans
RRSP and Employee Share Purchase Plan matching

Health & Lifestyle
Extended healthcare coverage, including Mental Health and on-demand virtual healthcare
5 personal days, company paid volunteer days, Sundays off + paid birthday off in addition to paid vacation days

Perks
Perkopolis employee discount program
REMIC Licensing is available
Employee discounts on furniture, electronics, and appliances
easyloans – employees have access to loans at lower interest rates
Tuition Assistance Program

Recognition
Opportunities for monthly, quarterly, and semi-annual awards
President’s Trip – week-long dream vacations for top performers
Leadership development programs – over 70% internal promotion rate!

 
What you will do:

Build superior customer sales experiences by welcoming and engaging customers in person, over the phone, and by email
Demonstrate compassion and empathy for our customers by understanding their situation and needs and matching them to a suitable financial product
Educate and empower customers to achieve their financial goals through building their credit
Capitalize on financial cross-sales and add-on products
Communicate the terms and conditions of our financial products
Reviewand evaluate prospective loans through financial analysis and other risk assessments
Manage collections activities for all past due financial accounts
Secure all required information to fulfill customer applications for products and services with strong attention to detail
 
Who you are as the successful candidate:

Some experience in a leadership capacity overseeing different functionalities, preferably in a sales environment
Excellent communicator who is people and results-oriented, looking to drive sales and increase customer satisfaction
Compassionate and operate with integrity on every sale – will care deeply for our customers!
Able to pass background checks (criminal, employment, and credit)
  

At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. This means that we are committed to cultivating and preserving a work culture where we celebrate who we are, where everyone feels seen and heard and where every employee can fulfill their potential. As an equal opportunity employer, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.

Si vous cherchez à rejoindre l'une des entreprises à la croissance la plus rapide au Canada, goeasy est l'endroit idéal pour vous ! Certifiée Great Place to Work®, reconnue comme l'une des cultures d'entreprise les plus admirées au Canada, l'un des 100 meilleurs employeurs de la région du Grand Toronto, l'une des 50 meilleures technologies financières au Canada et l'un des lieux de travail les plus engagés en Amérique du Nord, nous voulons que les meilleurs et les plus brillants se joignent à notre équipe. 
Responsabilités :

Atteindre les objectifs de volume de la zone ciblée grâce à une approche de vente disciplinée et en fournissant des niveaux de service exceptionnels aux partenaires de détail de LendCare.
Vous engagerez et maintiendrez une clientèle active et inactive en l'intégrant dans les programmes de partenariat de LendCare.
Vous serez chargé(e) d'aider les concessionnaires à traiter les documents de prêt, à respecter les conditions de crédit et à faciliter les exigences en matière de documents afin d'atteindre les objectifs de vente.
Poursuivre la croissance du marché dans la zone de marché attribuée aux partenaires concessionnaires conformément aux objectifs de croissance convenus en gérant le volume, le flux et le rendement d'un pipeline de demandes de prêts concessionnaires ; maintenir un suivi efficace avec les concessionnaires existants, et mettre à jour les informations relatives aux concessionnaires ou aux contacts de manière précise et opportune.
Communiquer efficacement les avantages concurrentiels sur une base transactionnelle et générale afin d'assurer un positionnement adéquat des produits chez les concessionnaires.
Compétences requises :

Maîtrise de l'anglais et du français - à l'oral et à l'écrit
Expérience en service à la clientèle/vente au détail, en télémarketing ou en prêt sur salaire.
Très motivé(e) et orienté(e) vers les objectifs
Avoir de solides compétences en communication, tant à l'écrit qu'à l'oral.
Capacité à travailler dans un environnement au rythme rapide
Comportement professionnel et agréable au téléphone
Disponibilité pour travailler à temps plein à notre bureau de Montreal, QC (au 900, Boul. de Maisonneuve Ouest, Montréal)
Horaire pour cet emploi: Lundi au vendredi de 11h à 19h - et deux samedis par mois de 9h à 17h
Avantages:

Salaire de départ de 22 $/h et plan de commission basé sur les performances (votre salaire de base + commission peut dépasser 100 000$ par année!!!)
Prestations de santé
Tous les avantages sociaux et avantages que vous avez déjà présentement restent les mêmes
Lorsque vous travaillez au bureau à Montréal, soit votre passe mensuelle de transport en commun ou votre passe de stationnement intérieur est remboursé.
A propos de nous: 
Nous sommes une société cotée à la Bourse de Toronto (TSX) dont le rendement pour les actionnaires dépasse les 4000 % depuis 2001. Accréditée par le Bureau d'éthique commerciale, goeasy Ltd est une société canadienne qui fournit des services de crédit-bail et de prêt non privilégiés par le biais d'easyhome, easyfinancial et LendCare. Nous offrons une grande variété de produits et de services financiers, notamment la location avec option d'achat, des prêts à tempérament garantis et non garantis, des prêts automobiles directs aux consommateurs et des financements aux points de vente à plus de 6 000 commerçants dans les secteurs des sports motorisés, de l'automobile, de la vente au détail, de la rénovation de la maison et de la santé.
LendCare Capital Inc, filiale à part entière de goeasy Ltd, est une société canadienne de technologie et de financement des consommateurs au point de vente, qui permet à plus de 6 500 entreprises d'augmenter leurs revenus en fournissant un éventail complet de financement au point de vente. Depuis plus d'une décennie, LendCare a ouvert la voie à des options de financement rapides, fiables et abordables pour les secteurs des sports motorisés, de l'automobile, de la vente au détail, de l'amélioration de l'habitat et de la santé, tout en traitant plus de 10 milliards de dollars de demandes de prêt à ce jour. Grâce à une équipe dévouée d'experts financiers et à des partenariats bien établis avec des commerçants, des concessionnaires et des courtiers, LendCare comble le fossé entre le pointage de crédit et les clients qui vivent leur meilleure vie.
Diversité, inclusion et équité
Chez goeasy, nous pensons que nous ne pouvons être les meilleurs que lorsque les gens peuvent donner le meilleur d'eux-mêmes au travail, chaque jour. Nous nous sommes engagés à cultiver et à préserver une culture de travail où nous célébrons l'inclusion et où chaque employé se sent vu et entendu, pour pouvoir réaliser son plein potentiel. En tant qu'employeur souscrivant au principe de l'égalité d'accès à l'emploi, nous nous engageons à fournir des mesures d'adaptation aux candidats qui en font la demande, à n'importe quelle étape du processus de recrutement, conformément à toutes les exigences législatives en vigueur au Canada. Veuillez nous faire savoir si vous avez besoin d'une mesure d'adaptation pendant tout aspect du processus de recrutement et nous travaillerons avec vous pour répondre à vos besoins

If you are looking to join one of Canada’s fastest growing companies, goeasy Ltd. is the place for you! Recognized as one of North America’s Most Engaged Workplaces, we want the best to join our team. 
easyhome is Canada’s largest lease-to-own business! We pride ourselves on helping everyday Canadians achieve their personal and financial goals by making home goods affordable through weekly and monthly payment plans.
As a Store Manager, you will maximize store profitability through overseeing all day-to-day operations of sales, collections, and product delivery by leading your team through coaching and training.
No experience, but enjoy helping people develop their potential? We offer full comprehensive training programs to equip you with the tools needed for success.
 
What’s in it for you:
Benefits and Perks package which goes beyond your base salary:

Financial
Monthly incentive plans
RRSP and Employee Share Purchase Plan matching

Health & Lifestyle
Extended healthcare coverage, including Mental Health and on-demand virtual healthcare
5 personal days, company paid volunteer days, Sundays off + paid birthday off in addition to paid vacation days

Perks
Perkopolis employee discount program
Employee discounts on furniture, electronics, and appliances
easyloans – employees have access to loans at lower interest rates
Tuition Assistance Program

Recognition
Opportunities for monthly, quarterly, and annual awards
President’s Trip – week-long dream vacations for top performers
Leadership development programs – over 70% internal promotion rate!

 
What you will do:

Own and drive retail store growth by ensuring every sale transaction is optimal for both the customer and their retail business
Buildsuperior customer sales experiences by welcoming and engaging customers
Be a strong brand ambassador through knowledge and understanding of our business, to be considered a subject-matter-expert during sales opportunities
Manage retail operationsby managing customer accounts, collection activities, and the merchandising and maintenance of the store
Deliver best in class service when supporting the delivery of our products to customers homes
Manage accounts receivables by monitoring overdue accounts on a weekly basis
Ensure retail operational effectiveness by overseeing all collection items for the store and ensure all retrieved sales items are cleaned, refurbished and repaired at the retail store in a timely manner
 
Who you are as the successful candidate:

Some experience in a leadership capacity overseeing different functionalities, preferably in a sales environment
Excellent communicator who is people and results-oriented, looking to drive sales and increase customer satisfaction
Compassionate and operate with integrity on every sale – will care deeply for our customers!
Full class driver’s license with a driver’s abstract in good standing
Ability to lift 50+ pounds and move home goods
Able to pass background checks (criminal, employment, and credit)
 
 
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. This means that we are committed to cultivating and preserving a work culture where we celebrate who we are, where everyone feels seen and heard and where every employee can fulfill their potential. As an equal opportunity employer, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.
 

Dans le présent document, le masculin est utilisé dans le seul but d’alléger le texte.
Si vous souhaitez vous joindre à l'une des entreprises connaissant la croissance la plus rapide au Canada, goeasy Ltd. est l'employeur idéal ! Reconnu comme l'un des lieux de travail les plus engagés d'Amérique du Nord, nous voulons attirer les meilleurs talents dans notre équipe. 

easyfinancière est l'une des principales sociétés de prêts non préférentiels au Canada. Nous sommes fiers d'aider les Canadiens et les Canadiennes à réaliser leurs objectifs personnels et financiers grâce à des prêts garantis et non garantis allant jusqu'à 100 000 $, lorsque leur demande de crédit a été refusée partout ailleurs.
En tant que directeur de succursale, vous serez chargé de diriger votre équipe, par le biais de l'encadrement et de la formation, pour générer des ventes, gérer les comptes en souffrance et maximiser la croissance du portefeuille grâce à un dialogue direct avec les clients.
Vous n'avez pas d'expérience, mais vous cherchez une possibilité de carrière ? Nous proposons des programmes de formation complets afin de vous doter des outils nécessaires à votre réussite.
- Poste de BM avec contrat temporaire de 90 jours 
- Candidat doit être bilingue (français/anglais)
- NB: Seuls les candidats qui ont un minimum d'un an d'expérience comme Directeur/Directrice chez goeasy seront considérés pour le poste
Qu'est-ce que vous y gagnez ?
Un ensemble d'avantages et de privilèges qui vont au-delà de votre salaire de base :

Financier
Plan incitatif comprenant des primes mensuelles, trimestrielles et semestrielles
Cotisations égales au REER et au régime d'achat d'actions des employés

Santé et mode de vie
Couverture étendue des soins de santé, y compris la santé mentale et les soins de santé virtuels sur demande
5 jours de congé personnel, jours de bénévolat payés par l'entreprise, dimanches de congé et un congé d'anniversaire payé, en plus des jours de vacances payés

Avantages
Programme d’offres pour les employés Perkopolis
L'obtention de permis REMIC est disponible
Offres pour les employés sur le mobilier, l'électronique et les appareils ménagers
easyloans – les employés ont accès à des prêts à des taux d'intérêt réduits
Programme d'aide financière aux études

Reconnaissance
Possibilité de recevoir des récompenses mensuelles, trimestrielles et semestrielles
Voyage du président – vacances de rêve d'une semaine pour les employés les plus performants
Programmes de développement du leadership – taux de promotion interne supérieur à 70 % !

 
Vos responsabilités :

Bâtir des expériences de vente de qualité supérieure en accueillant les clients et en dialoguant avec eux en personne, au téléphone et par courriel
Faire preuve de compassion et d'empathie pour nos clients en comprenant leur situation et leurs besoins et en trouvant un produit financier qui leur convient
Éduquer les clients et leur fournir les moyens d'atteindre leurs objectifs financiers en bâtissant un dossier de crédit
Tirer profit des ventes croisées de solutions financières et de produits complémentaires
Communiquer les conditions générales de nos produits financiers
Examiner et évaluer les prêts potentiels par le biais d'analyses financières et d'autres évaluations des risques
Gérer les activités de recouvrement pour tous les comptes financiers en souffrance
Obtenir tous les renseignements nécessaires pour répondre aux demandes de produits et de services des clients en portant une attention particulière aux détails
 
Votre profil en tant que candidat retenu :

Une certaine expérience à un poste de direction supervisant différentes fonctionnalités, de préférence dans un environnement commercial
Excellent communicateur, axé sur les gens et les résultats, cherchant à stimuler les ventes et à accroître la satisfaction des clients
Vous faites preuve de compassion et d'intégrité dans chaque vente – vous vous préoccupez profondément de nos clients !
Capacité à se soumettre à des vérifications des antécédents (casier judiciaire, emploi et crédit)
Chez goeasy, nous pensons que nous ne pouvons être les meilleurs que lorsque les gens peuvent donner le meilleur d'eux-mêmes au travail, chaque jour. Nous nous sommes engagés à cultiver et à préserver une culture de travail où nous célébrons l'inclusion et où chaque employé se sent vu et entendu, pour pouvoir réaliser son plein potentiel. En tant qu'employeur souscrivant au principe de l'égalité d'accès à l'emploi, nous nous engageons à fournir des mesures d'adaptation aux candidats qui en font la demande, à n'importe quelle étape du processus de recrutement, conformément à toutes les exigences législatives en vigueur au Canada. Veuillez nous faire savoir si vous avez besoin d'une mesure d'adaptation pendant tout aspect du processus de recrutement et nous travaillerons avec vous pour répondre à vos besoins.

If you are looking to join one of Canada’s fastest growing companies, goeasy Ltd. is the place for you! Recognized as Canada’s Most Admired Corporate Cultures, GTA's Top 100 Employers, one of Canada’s Top 50 Fintech’s and North America’s Most Engaged Workplaces, we want the best and brightest to join our team.
We are a publicly traded company on the TSX with over 4000% shareholder return since 2001, goeasy operates two main business units. Accredited by the Better Business Bureau, easyfinancial is our consumer lending business that offers secured and unsecured installment loans of up to $50,000 and easyhome is Canada’s largest merchandise lease-to-own company. It is our vision to provide everyday Canadians the path for a better tomorrow, today by giving them access to the credit they need and by offering them a second chance when they have been turned down by banks and traditional lenders. With a retail network of nearly 400 locations across Canada and over 2000 employees, we are able to build lasting relationships with our customers as we help them rebuild their credit and graduate towards prime rates and a brighter financial future.
goeasy is seeking a highly motivated Senior Collections Agent to join the rapidly growing team located in our Mississauga Call Center!
As a Senior Collections Agent, you will:

Monitor secured delinquency performance indicators
Manage and collect on delinquent accounts through phone calls, emails, text messages (SMS), mailers, and working with 3rd party vendors to enforce security where needed
Contact delinquent customers to cure loans when necessary
Develop and implement innovative strategies in managing SPL delinquency
Develop and provide reporting on key metrics as required
Assist the retail sales network in identifying training or process opportunities
Work to control SPL losses to company standard through ensuring proper tactics are deployed at appropriate milestones
What you need to work with us:

Exceptional oral and written communication skills, as candidates will be dealing with the retail network
Minimum 1-2 years’ experience in a similar role or collections experience
Post-secondary education is preferred
Intermediate level MS Office, with emphasis on Excel and PowerPoint
Experience in the interpretation of property related data, i.e. title, appraisals, mortgage disclosure documents, foreclosure, default management etc. (asset, not mandatory)
Excellent problem-solving and multi-tasking skills
Strong attention to detail

Additional Information:
All candidates considered for hire must successfully pass a criminal background check and validation of their work experience to qualify for hire. A credit check may now be a condition of employment in specific easyhome locations.  Candidates must provide schedule flexibility to ensure that the location’s hours can be covered to meet our customer’s needs – details by location will be discussed in the interview process. 
We thank all interested applicants, however we will only be contacting those for interview who possess the skills and qualifications outlined above.
 
Why work for goeasy?
To learn more about our great company please click the links below:

http://goeasy.com/careers/
 
Inclusion and Equal Opportunity Employment
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. This means that we are committed to cultivating and preserving a work culture where we celebrate who we are, where everyone feels seen and heard and where every employee can fulfill their potential. As an equal opportunity employer, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.