Make your work matter.
At goeasy we help Canadians live their lives a little easier. As an employer, goeasy is committed to providing our employees with great wages, benefits and great career opportunities. We do work that matters, let's make our work matter together.
- Public Postings
- Internal Only Postings
Business Unit
National Contact Centre
Location
Mississauga, Ontario
Internal application criteria:
IGP (completed or in-progress)
Must provide written endorsement from current leader of your application.
Experience with people development – proven experience developing employees.
No performance improvement plans (PIP), disciplinary action or failed audits within the past 12 months of application.
The Senior Financial Services Representative (SFSR), similar to the Financial Services Representative, is responsible for managing inbound and outbound calls from new and existing customers, accurately assessing the needs of customers and completing, analyzing and submitting loan application using the loan application management system. Additionally, the Senior Financial Services Representative will take on additional responsibilities including, but not limited to, assisting the Team Managers by handling customer escalations, providing support to the FSR team by answering questions related to customer inquires, policies and procedures, and assist in the coaching of FSR’s. Leading by example, the SFSR is responsible for providing updates, reporting and queue management in the absence of the Team Managers along with maintaining an elevated SPL target each month.
So, what will you do as Senior Financial Services Representative?
Manage outbound contacts to new and existing applicants via telephone, email and text message to achieve individual sales targets.
Accurately submit & process loan applications into underwriting system, while assisting junior members of the team to do the same.
Implement adaptive selling techniques by adjusting your sales approach based on the communication style and needs of the customer, while providing coaching to the junior members of the team to do the same.
Demonstrate empathy by understanding the perspective of the customer and have empathetic concern for their situation, while overcoming their objections
Assist junior members of the sales team to overcome objections.
Demonstrate and communicate to the junior team members a sense of urgency when it comes to helping our new and existing customers when there are time sensitive requests.
Ensure optimum servicing to our existing applicant base by promptly and accurately responding to customer inquiries on complex, multiple inquiries and overseeing the junior team members to ensure they are doing the same.
Comply with outlined policies and procedures (i.e., privacy protection, AML) when servicing clients and performing account maintenance.
Collaborate with Sales leadership to develop and continuously improve the business unit.
Responsible for achieving and maintaining the outlined sales targets including achieving a minimum number of Secured Personal Loans per month
Answer questions from sales staff pertaining to loan applications, policy, procedures and assist with the handling of escalated concerns of customers.
Assist Team Managers in the day to day coaching of the sales team.
Act as a delegate in the absence of Team Managers.
What you need for the role
Minimum of 1-2 years’ experience as a Financial Services Representative with goeasy is preferred, but not required.
High level of computer literacy, Intermediate to Advance skill level in Microsoft Office Package (Excel, Word and Outlook).
Strong communication skills (verbal and written) such that decisions and instructions/guidance can be conveyed in a clear manner.
Analytical, critical thinking and problem-solving skills.
Ability to work autonomously in a team environment.
Able to work under pressure and in a fast-paced environment.
Ability to plan, multi-task and manage time effectively.
Excellent communication, organizational and leadership skills
Possess a strong knowledge and understanding of the EFS Loan Underwriting Manual
Exude confidence and decisiveness when making decisions.
Reflect a positive and mature attitude towards teammates, peers, other employees and customers.
Ability to provide effective guidance, leadership and motivate the sales team.
Additional Information:
Candidates must be comfortable to provide schedule flexibility to ensure the needs of our Sales Team and customers are met. The Senior Financial Services Representative may be expected to take on the additional duties over and above what their current job description as outline above.
Diversity, Inclusion, and Equal Opportunity Employment
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. This means that we are committed to cultivating and preserving a work culture where we celebrate who we are, where everyone feels seen and heard and where every employee can fulfill their potential. As an equal opportunity employer, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.
IGP (completed or in-progress)
Must provide written endorsement from current leader of your application.
Experience with people development – proven experience developing employees.
No performance improvement plans (PIP), disciplinary action or failed audits within the past 12 months of application.
The Senior Financial Services Representative (SFSR), similar to the Financial Services Representative, is responsible for managing inbound and outbound calls from new and existing customers, accurately assessing the needs of customers and completing, analyzing and submitting loan application using the loan application management system. Additionally, the Senior Financial Services Representative will take on additional responsibilities including, but not limited to, assisting the Team Managers by handling customer escalations, providing support to the FSR team by answering questions related to customer inquires, policies and procedures, and assist in the coaching of FSR’s. Leading by example, the SFSR is responsible for providing updates, reporting and queue management in the absence of the Team Managers along with maintaining an elevated SPL target each month.
So, what will you do as Senior Financial Services Representative?
Manage outbound contacts to new and existing applicants via telephone, email and text message to achieve individual sales targets.
Accurately submit & process loan applications into underwriting system, while assisting junior members of the team to do the same.
Implement adaptive selling techniques by adjusting your sales approach based on the communication style and needs of the customer, while providing coaching to the junior members of the team to do the same.
Demonstrate empathy by understanding the perspective of the customer and have empathetic concern for their situation, while overcoming their objections
Assist junior members of the sales team to overcome objections.
Demonstrate and communicate to the junior team members a sense of urgency when it comes to helping our new and existing customers when there are time sensitive requests.
Ensure optimum servicing to our existing applicant base by promptly and accurately responding to customer inquiries on complex, multiple inquiries and overseeing the junior team members to ensure they are doing the same.
Comply with outlined policies and procedures (i.e., privacy protection, AML) when servicing clients and performing account maintenance.
Collaborate with Sales leadership to develop and continuously improve the business unit.
Responsible for achieving and maintaining the outlined sales targets including achieving a minimum number of Secured Personal Loans per month
Answer questions from sales staff pertaining to loan applications, policy, procedures and assist with the handling of escalated concerns of customers.
Assist Team Managers in the day to day coaching of the sales team.
Act as a delegate in the absence of Team Managers.
What you need for the role
Minimum of 1-2 years’ experience as a Financial Services Representative with goeasy is preferred, but not required.
High level of computer literacy, Intermediate to Advance skill level in Microsoft Office Package (Excel, Word and Outlook).
Strong communication skills (verbal and written) such that decisions and instructions/guidance can be conveyed in a clear manner.
Analytical, critical thinking and problem-solving skills.
Ability to work autonomously in a team environment.
Able to work under pressure and in a fast-paced environment.
Ability to plan, multi-task and manage time effectively.
Excellent communication, organizational and leadership skills
Possess a strong knowledge and understanding of the EFS Loan Underwriting Manual
Exude confidence and decisiveness when making decisions.
Reflect a positive and mature attitude towards teammates, peers, other employees and customers.
Ability to provide effective guidance, leadership and motivate the sales team.
Additional Information:
Candidates must be comfortable to provide schedule flexibility to ensure the needs of our Sales Team and customers are met. The Senior Financial Services Representative may be expected to take on the additional duties over and above what their current job description as outline above.
Diversity, Inclusion, and Equal Opportunity Employment
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. This means that we are committed to cultivating and preserving a work culture where we celebrate who we are, where everyone feels seen and heard and where every employee can fulfill their potential. As an equal opportunity employer, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.
Business Unit
Head Office
Location
Mississauga, Ontario
Embark on a journey with one of Canada's fastest growing companies – welcome to goeasy! We have been honored with recognitions such as Waterstone Canada’s Most Admired Corporate Cultures, the 2022 Report on Business Women Lead Here, Report on Business for Canada’s Top Growing Companies and TSX30 as one of the best performing companies on the TSX. We've also received the Greater Toronto Top Employers Award and certified as a Great Place to Work®. We're on the lookout for the best and brightest to join our team!
Our vision is to provide everyday Canadians a path to a better tomorrow, today. As one of Canada’s leading non-prime consumer lenders, we offer a full suite of products including non-prime leasing, unsecured and secured loans as well as point-of-sale-financing though easyhome, easyfinancial, and LendCare.
goeasy is seeking a highly motivated individual to join our Legal & Corporate Affairs team as a Senior Contracts Manager. This role involves designing, implementing, and administering our vendor management process, assisting with corporate governance matters, including leading registration and licencing activities.
What will you be doing?
Vendor Management
In collaboration with other business units, design, implement and administer the vendor management process
Manage the entire contract lifecycle, including vendor intake, tracking, execution and proper storage of contracts
Ensure timely contract lifecycle reporting and task completion
Analyze and summarize contracts, identifying key business contracts
Develop, improve, and document vendor management processes
Licencing and Registration
Lead provincial registration and licencing for all entities, including compliance related to annual reporting requirements
Establish and maintain a reminder system for contract and licencing renewals
Maintain effective relationships with regulators and key internal stakeholders, providing regular communication regarding progress and status
Administration
Provide exceptional service to all internal clients within the business, guiding leaders through the vendor/ contract process
Review and maintain minute books as required
Administer and maintain contract management system and repository
Draft and maintain corporate policies, procedure, job aids and template
Maintain process tracker and provide timely update
Lead key projects as required
What experience do you have?
Experience & Education
5+ years of related experience in a similar role, within a corporate environment
Related experience with vendor management or procurement, and contract management systems is required
Experience with domestic and foreign extra- provincial registrations and licenses is an asset
Paralegal designation, Law Clerk/ legal background and previous work experience is an asset
Project management experience is an asset
Experience maintaining minute books is an asset
Relevant post secondary education
Skills & Abilities
Excellent written and verbal communication skills
Exceptional organization and time management skills
Highly motivated and self disciplined with the ability to work independently
Results- driven with a focus on thoroughness and attention to detail
Strong analytical sills with the ability explain complex legal and technical concepts simply
We offer a flexible work program with the requirement to work on- site at our Mississauga head office 3 days per week and two days from a location of your choice.
Internal Applicants: Please apply through the link, as well as submit written endorsement from your current leader.
To be eligible as an internal applicant:
you must have an IGP (Individual Growth Plan) either in progress or completed
must not be under any corrective action or performance improvement plans within the last 12 months
Must not have failed any applicable audits
Please reach out to dstevenson@goeasy.com with any questions.
Why should you work for goeasy?
In keeping with our mission to create better tomorrows for our employees, each year goeasy commits to continuously enhancing its total rewards. Here are some of the perks we offer…
Financial Benefits:
Leverage our RRSP match and Employee Share Purchase Plan programs.
Annual bonus that rewards your hard work and dedication.
Employee discounts on furniture, electronics, and appliances.
MAT & PAT leave top-up.
Expand your financial knowledge through engaging Financial Literacy Learning opportunities.
Health and Lifestyle:
Enjoy company-paid volunteer days to give back to the community.
Access 24/7 healthcare with Virtual Doctor Appointments.
Personalize your benefits with a flexible modular benefits package.
Stay fit and energized with exclusive access to our on-site private gym at our head office.
Employee Perks:
Fuel your growth with the Tuition Assistance Program.
Double the impact of your generosity with Company Matched Charitable Donations.
Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others.
Enjoy a state-of-the-art office space with perks like a games room, a healthy snack program, a fitness studio, free gated parking, and more!
Diversity, Inclusion, and Equal Opportunity Employment:
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. This means that we are committed to cultivating and preserving a work culture where we celebrate who we are, where everyone feels seen and heard and where every employee can fulfill their potential. As an equal opportunity employer, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.
Additional Information:
All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire. We thank all interested applicants, however we will only be contacting those for interview who possess the skills and qualifications outlined above.
Our vision is to provide everyday Canadians a path to a better tomorrow, today. As one of Canada’s leading non-prime consumer lenders, we offer a full suite of products including non-prime leasing, unsecured and secured loans as well as point-of-sale-financing though easyhome, easyfinancial, and LendCare.
goeasy is seeking a highly motivated individual to join our Legal & Corporate Affairs team as a Senior Contracts Manager. This role involves designing, implementing, and administering our vendor management process, assisting with corporate governance matters, including leading registration and licencing activities.
What will you be doing?
Vendor Management
In collaboration with other business units, design, implement and administer the vendor management process
Manage the entire contract lifecycle, including vendor intake, tracking, execution and proper storage of contracts
Ensure timely contract lifecycle reporting and task completion
Analyze and summarize contracts, identifying key business contracts
Develop, improve, and document vendor management processes
Licencing and Registration
Lead provincial registration and licencing for all entities, including compliance related to annual reporting requirements
Establish and maintain a reminder system for contract and licencing renewals
Maintain effective relationships with regulators and key internal stakeholders, providing regular communication regarding progress and status
Administration
Provide exceptional service to all internal clients within the business, guiding leaders through the vendor/ contract process
Review and maintain minute books as required
Administer and maintain contract management system and repository
Draft and maintain corporate policies, procedure, job aids and template
Maintain process tracker and provide timely update
Lead key projects as required
What experience do you have?
Experience & Education
5+ years of related experience in a similar role, within a corporate environment
Related experience with vendor management or procurement, and contract management systems is required
Experience with domestic and foreign extra- provincial registrations and licenses is an asset
Paralegal designation, Law Clerk/ legal background and previous work experience is an asset
Project management experience is an asset
Experience maintaining minute books is an asset
Relevant post secondary education
Skills & Abilities
Excellent written and verbal communication skills
Exceptional organization and time management skills
Highly motivated and self disciplined with the ability to work independently
Results- driven with a focus on thoroughness and attention to detail
Strong analytical sills with the ability explain complex legal and technical concepts simply
We offer a flexible work program with the requirement to work on- site at our Mississauga head office 3 days per week and two days from a location of your choice.
Internal Applicants: Please apply through the link, as well as submit written endorsement from your current leader.
To be eligible as an internal applicant:
you must have an IGP (Individual Growth Plan) either in progress or completed
must not be under any corrective action or performance improvement plans within the last 12 months
Must not have failed any applicable audits
Please reach out to dstevenson@goeasy.com with any questions.
Why should you work for goeasy?
In keeping with our mission to create better tomorrows for our employees, each year goeasy commits to continuously enhancing its total rewards. Here are some of the perks we offer…
Financial Benefits:
Leverage our RRSP match and Employee Share Purchase Plan programs.
Annual bonus that rewards your hard work and dedication.
Employee discounts on furniture, electronics, and appliances.
MAT & PAT leave top-up.
Expand your financial knowledge through engaging Financial Literacy Learning opportunities.
Health and Lifestyle:
Enjoy company-paid volunteer days to give back to the community.
Access 24/7 healthcare with Virtual Doctor Appointments.
Personalize your benefits with a flexible modular benefits package.
Stay fit and energized with exclusive access to our on-site private gym at our head office.
Employee Perks:
Fuel your growth with the Tuition Assistance Program.
Double the impact of your generosity with Company Matched Charitable Donations.
Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others.
Enjoy a state-of-the-art office space with perks like a games room, a healthy snack program, a fitness studio, free gated parking, and more!
Diversity, Inclusion, and Equal Opportunity Employment:
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. This means that we are committed to cultivating and preserving a work culture where we celebrate who we are, where everyone feels seen and heard and where every employee can fulfill their potential. As an equal opportunity employer, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.
Additional Information:
All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire. We thank all interested applicants, however we will only be contacting those for interview who possess the skills and qualifications outlined above.
Business Unit
easyfinancial> Vancouver (efs 2107)
Location
Vancouver, British Columbia
easyfinancial is looking for an Interim Branch Manager to join Branch 2107 (Diamond Tier), located in the Vancouver, BC area, for a 6-month assignment.
As a Branch Manager, you’ll be responsible for leading your team, through coaching and training, to generate sales, manage overdue accounts, and maximize portfolio growth through direct engagement with customers.
DISCLAIMER: Eligible internal applicants will have a minimum of 12- 18 months experience within a Platinum and /or Gold branch as an EFS Branch Manager or EH Store Manager, a completed or in-progress IGP, receive an endorsement from their Regional Manager, and receive HR clearance.
What’s in it for you:
Benefits and Perks package which goes beyond your base salary:
Financial
Monthly, quarterly, and semi-annual incentive plans
RRSP and Employee Share Purchase Plan matching
Health & Lifestyle
Extended healthcare coverage, including Mental Health and on-demand virtual healthcare
5 personal days, company paid volunteer days, Sundays off + paid birthday off in addition to paid vacation days
Perks
Perkopolis employee discount program
REMIC Licensing is available
Employee discounts on furniture, electronics, and appliances
easyloans – employees have access to loans at lower interest rates
Tuition Assistance Program
Recognition
Opportunities for monthly, quarterly, and semi-annual awards
President’s Trip – week-long dream vacations for top performers
Leadership development programs – over 70% internal promotion rate!
What you will do:
Buildsuperior customer sales experiences by welcoming and engaging customers in person, over the phone, and by email
Demonstratecompassion and empathy for our customers by understanding their situation and needs and matching them to a suitable financial product
Educate and empower customers to achieve their financial goals through building their credit
Capitalizeon financial cross-sales and add-on products
Communicatethe terms and conditions of our financial products
Reviewand evaluate prospective loans through financial analysis and other risk assessments
Managecollections activities for all past due financial accounts
Secureall required information to fulfill customer applications for products and services with strong attention to detail
Who you are as the successful candidate:
Some experience in a leadership capacity overseeing different functionalities, preferably in a sales environment
Excellent communicator who is people and results-oriented, looking to drive sales and increase customer satisfaction
Compassionate and operate with integrity on every sale – will care deeply for our customers!
Able to pass background checks (criminal, employment, and credit)
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. This means that we are committed to cultivating and preserving a work culture where we celebrate who we are, where everyone feels seen and heard and where every employee can fulfill their potential. As an equal opportunity employer, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.
As a Branch Manager, you’ll be responsible for leading your team, through coaching and training, to generate sales, manage overdue accounts, and maximize portfolio growth through direct engagement with customers.
DISCLAIMER: Eligible internal applicants will have a minimum of 12- 18 months experience within a Platinum and /or Gold branch as an EFS Branch Manager or EH Store Manager, a completed or in-progress IGP, receive an endorsement from their Regional Manager, and receive HR clearance.
What’s in it for you:
Benefits and Perks package which goes beyond your base salary:
Financial
Monthly, quarterly, and semi-annual incentive plans
RRSP and Employee Share Purchase Plan matching
Health & Lifestyle
Extended healthcare coverage, including Mental Health and on-demand virtual healthcare
5 personal days, company paid volunteer days, Sundays off + paid birthday off in addition to paid vacation days
Perks
Perkopolis employee discount program
REMIC Licensing is available
Employee discounts on furniture, electronics, and appliances
easyloans – employees have access to loans at lower interest rates
Tuition Assistance Program
Recognition
Opportunities for monthly, quarterly, and semi-annual awards
President’s Trip – week-long dream vacations for top performers
Leadership development programs – over 70% internal promotion rate!
What you will do:
Buildsuperior customer sales experiences by welcoming and engaging customers in person, over the phone, and by email
Demonstratecompassion and empathy for our customers by understanding their situation and needs and matching them to a suitable financial product
Educate and empower customers to achieve their financial goals through building their credit
Capitalizeon financial cross-sales and add-on products
Communicatethe terms and conditions of our financial products
Reviewand evaluate prospective loans through financial analysis and other risk assessments
Managecollections activities for all past due financial accounts
Secureall required information to fulfill customer applications for products and services with strong attention to detail
Who you are as the successful candidate:
Some experience in a leadership capacity overseeing different functionalities, preferably in a sales environment
Excellent communicator who is people and results-oriented, looking to drive sales and increase customer satisfaction
Compassionate and operate with integrity on every sale – will care deeply for our customers!
Able to pass background checks (criminal, employment, and credit)
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. This means that we are committed to cultivating and preserving a work culture where we celebrate who we are, where everyone feels seen and heard and where every employee can fulfill their potential. As an equal opportunity employer, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.
Business Unit
easyfinancial> Newfoundland Region (efs Region 62)
Location
St. John's, Newfoundland & Labrador
If you are looking to join one of Canada’s fastest growing companies, goeasy Ltd. is the place for you! Recognized as one of North America’s Most Engaged Workplaces, we want the best to join our team.
easyfinancial is one of Canada’s leading non-prime lenders, we pride ourselves on helping everyday Canadians achieve their personal and financial goals through secured and unsecured loans up to $75,000, when everyone else says no.
As an interim Branch Manager, you’ll be responsible for leading your team, through coaching and training, to generate sales, manage overdue accounts, and maximize portfolio growth through direct engagement with customers.
No experience, but enjoy helping people develop their potential? We offer full comprehensive training programs to equip you with the tools needed for success.
What’s in it for you:
Benefits and Perks package which goes beyond your base salary:
Financial
Monthly, quarterly, and semi-annual incentive plans
RRSP and Employee Share Purchase Plan matching
Health & Lifestyle
Extended healthcare coverage, including Mental Health and on-demand virtual healthcare
5 personal days, company paid volunteer days, Sundays off + paid birthday off in addition to paid vacation days
Perks
Perkopolis employee discount program
REMIC Licensing is available
Employee discounts on furniture, electronics, and appliances
easyloans – employees have access to loans at lower interest rates
Tuition Assistance Program
Recognition
Opportunities for monthly, quarterly, and semi-annual awards
President’s Trip – week-long dream vacations for top performers
Leadership development programs – over 70% internal promotion rate!
What you will do:
Build superior customer sales experiences by welcoming and engaging customers in person, over the phone, and by email
Demonstrate compassion and empathy for our customers by understanding their situation and needs and matching them to a suitable financial product
Educate and empower customers to achieve their financial goals through building their credit
Capitalize on financial cross-sales and add-on products
Communicate the terms and conditions of our financial products
Reviewand evaluate prospective loans through financial analysis and other risk assessments
Manage collections activities for all past due financial accounts
Secure all required information to fulfill customer applications for products and services with strong attention to detail
Who you are as the successful candidate:
Some experience in a leadership capacity overseeing different functionalities, preferably in a sales environment
Excellent communicator who is people and results-oriented, looking to drive sales and increase customer satisfaction
Compassionate and operate with integrity on every sale – will care deeply for our customers!
Able to pass background checks (criminal, employment, and credit)
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. This means that we are committed to cultivating and preserving a work culture where we celebrate who we are, where everyone feels seen and heard and where every employee can fulfill their potential. As an equal opportunity employer, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.
easyfinancial is one of Canada’s leading non-prime lenders, we pride ourselves on helping everyday Canadians achieve their personal and financial goals through secured and unsecured loans up to $75,000, when everyone else says no.
As an interim Branch Manager, you’ll be responsible for leading your team, through coaching and training, to generate sales, manage overdue accounts, and maximize portfolio growth through direct engagement with customers.
No experience, but enjoy helping people develop their potential? We offer full comprehensive training programs to equip you with the tools needed for success.
What’s in it for you:
Benefits and Perks package which goes beyond your base salary:
Financial
Monthly, quarterly, and semi-annual incentive plans
RRSP and Employee Share Purchase Plan matching
Health & Lifestyle
Extended healthcare coverage, including Mental Health and on-demand virtual healthcare
5 personal days, company paid volunteer days, Sundays off + paid birthday off in addition to paid vacation days
Perks
Perkopolis employee discount program
REMIC Licensing is available
Employee discounts on furniture, electronics, and appliances
easyloans – employees have access to loans at lower interest rates
Tuition Assistance Program
Recognition
Opportunities for monthly, quarterly, and semi-annual awards
President’s Trip – week-long dream vacations for top performers
Leadership development programs – over 70% internal promotion rate!
What you will do:
Build superior customer sales experiences by welcoming and engaging customers in person, over the phone, and by email
Demonstrate compassion and empathy for our customers by understanding their situation and needs and matching them to a suitable financial product
Educate and empower customers to achieve their financial goals through building their credit
Capitalize on financial cross-sales and add-on products
Communicate the terms and conditions of our financial products
Reviewand evaluate prospective loans through financial analysis and other risk assessments
Manage collections activities for all past due financial accounts
Secure all required information to fulfill customer applications for products and services with strong attention to detail
Who you are as the successful candidate:
Some experience in a leadership capacity overseeing different functionalities, preferably in a sales environment
Excellent communicator who is people and results-oriented, looking to drive sales and increase customer satisfaction
Compassionate and operate with integrity on every sale – will care deeply for our customers!
Able to pass background checks (criminal, employment, and credit)
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. This means that we are committed to cultivating and preserving a work culture where we celebrate who we are, where everyone feels seen and heard and where every employee can fulfill their potential. As an equal opportunity employer, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.
Business Unit
easyhome> Port Hawkesbury (eh 929)
Location
Port Hawkesbury, Nova Scotia
If you are looking to join one of Canada’s fastest growing companies, goeasy Ltd. is the place for you! Recognized as one of North America’s Most Engaged Workplaces, we want the best to join our team.
easyhome is Canada’s largest lease-to-own business! We pride ourselves on helping everyday Canadians achieve their personal and financial goals by making home goods affordable through weekly and monthly payment plans.
As a Financial Service Representative, you’ll be responsible for generating sales and managing overdue accounts through direct engagement with customers, helping them build their credit through monthly payments.
No experience, but looking for a career opportunity? We offer full comprehensive training programs to equip you with the tools needed for success.
What’s in it for you:
Benefits and Perks package which goes beyond your base salary:
Financial
Monthly incentive plans
RRSP and Employee Share Purchase Plan matching
Health & Lifestyle
Extended healthcare coverage, including Mental Health and on-demand virtual healthcare
5 personal days, company paid volunteer days, Sundays off + paid birthday off in addition to paid vacation days
Perks
Perkopolis employee discount program
Employee discounts on furniture, electronics, and appliances
easyloans – employees have access to loans at lower interest rates
Tuition Assistance Program
Recognition
Opportunities for monthly, quarterly, and annual awards
President’s Trip – week-long dream vacations for top performers
Leadership development programs – over 70% internal promotion rate!
What you will do:
Buildsuperior customer sales experiences by welcoming and engaging customers in person, over the phone, and by email
Demonstratecompassion and empathy for our customers by understanding their situation and needs and matching them to a suitable financial product
Educate and empower customers to achieve their financial goals through building their credit
Capitalizeon financial cross-sales and add-on products
Communicatethe terms and conditions of our financial products
Reviewand evaluate prospective loans through financial analysis and other risk assessments
Managecollections activities for all past due financial accounts
Secureall required information to fulfill customer applications for products and services with strong attention to detail
Who you are as the successful candidate:
Excellent communicator who is people and results-oriented looking to drive sales and increase customer satisfaction
Compassionate and operate with integrity on every sale – will care deeply for our customers!
Some experience in a customer-facing environment
Able to pass background checks (criminal, employment, and credit)
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. This means that we are committed to cultivating and preserving a work culture where we celebrate who we are, where everyone feels seen and heard and where every employee can fulfill their potential. As an equal opportunity employer, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.
easyhome is Canada’s largest lease-to-own business! We pride ourselves on helping everyday Canadians achieve their personal and financial goals by making home goods affordable through weekly and monthly payment plans.
As a Financial Service Representative, you’ll be responsible for generating sales and managing overdue accounts through direct engagement with customers, helping them build their credit through monthly payments.
No experience, but looking for a career opportunity? We offer full comprehensive training programs to equip you with the tools needed for success.
What’s in it for you:
Benefits and Perks package which goes beyond your base salary:
Financial
Monthly incentive plans
RRSP and Employee Share Purchase Plan matching
Health & Lifestyle
Extended healthcare coverage, including Mental Health and on-demand virtual healthcare
5 personal days, company paid volunteer days, Sundays off + paid birthday off in addition to paid vacation days
Perks
Perkopolis employee discount program
Employee discounts on furniture, electronics, and appliances
easyloans – employees have access to loans at lower interest rates
Tuition Assistance Program
Recognition
Opportunities for monthly, quarterly, and annual awards
President’s Trip – week-long dream vacations for top performers
Leadership development programs – over 70% internal promotion rate!
What you will do:
Buildsuperior customer sales experiences by welcoming and engaging customers in person, over the phone, and by email
Demonstratecompassion and empathy for our customers by understanding their situation and needs and matching them to a suitable financial product
Educate and empower customers to achieve their financial goals through building their credit
Capitalizeon financial cross-sales and add-on products
Communicatethe terms and conditions of our financial products
Reviewand evaluate prospective loans through financial analysis and other risk assessments
Managecollections activities for all past due financial accounts
Secureall required information to fulfill customer applications for products and services with strong attention to detail
Who you are as the successful candidate:
Excellent communicator who is people and results-oriented looking to drive sales and increase customer satisfaction
Compassionate and operate with integrity on every sale – will care deeply for our customers!
Some experience in a customer-facing environment
Able to pass background checks (criminal, employment, and credit)
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. This means that we are committed to cultivating and preserving a work culture where we celebrate who we are, where everyone feels seen and heard and where every employee can fulfill their potential. As an equal opportunity employer, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.
Business Unit
National Contact Centre
Location
Mississauga, Ontario
The Loan Administration Specialist is responsible for auditing all completed Loan Documents post-loan funding to ensure the documents comply with company policies and procedures. The LAO is also responsible for processing Secured Loan payout statements, registration and discharging of Secured Personal Loans and creation and distribution of multiple reports. The LAO is also required to communicate directly with our goeasy branches via email or telephone on occasion.
What will you do as Loan Administration Specialist?
Responsibilities:
· Maintain review timeframes for applications appearing on the Cumulative Report
· Understand and adhere to the Cumulative Report Policy and Cumulative Report Procedures
· Incorporate new (or changes to) policies and procedures in a live environment fluidly so as not to disrupt workflow
· Audit Results of the Cumulative Report
· Complete all Cumulative Process checks within a prescribed timeframe
· Miscellaneous projects as required
· Update various internal tracking reports on a daily basis
· Process payout requests on behalf of the Branch Network for Secured Personal Loans
· Process registrations and discharges of Secured Personal Loans
· Create and distribute multiple reports required for the day to day operations of the Retail Network
Qualifications:
· Background in credit analysis an asset
· Call Centre experience an asset
· Computer literacy is an asset, Beginner to Intermediate skill level in Microsoft Office Package (Excel, Word and Outlook)
· Organizational, time management and computer skills
· Written and verbal communication skills
· Ability to work autonomously in a team environment
· Possess keen attention to detail
· Place a high level of quality/accuracy in work and is detail-oriented
· Able to work under pressure and in a fast-paced environment
· Ability to respond to changes by reacting quickly and appropriately
Why should you work for goeasy? To learn more about our great company please click the links below: goeasy Employee Video http://goeasy.com/careers/ Inclusion and Equal Opportunity Employment
goeasy is an equal opportunity employer. In addition, goeasy is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with
all legislative requirements throughout Canada. Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
Additional Information:
All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire. Candidates must provide schedule flexibility to ensure that the location’s hours can be covered to meet our customer’s needs – details by location will be discussed in the interview process.
We thank all interested applicants, however we will only be contacting those for interview who possess the skills and qualifications outlined above.
What will you do as Loan Administration Specialist?
Responsibilities:
· Maintain review timeframes for applications appearing on the Cumulative Report
· Understand and adhere to the Cumulative Report Policy and Cumulative Report Procedures
· Incorporate new (or changes to) policies and procedures in a live environment fluidly so as not to disrupt workflow
· Audit Results of the Cumulative Report
· Complete all Cumulative Process checks within a prescribed timeframe
· Miscellaneous projects as required
· Update various internal tracking reports on a daily basis
· Process payout requests on behalf of the Branch Network for Secured Personal Loans
· Process registrations and discharges of Secured Personal Loans
· Create and distribute multiple reports required for the day to day operations of the Retail Network
Qualifications:
· Background in credit analysis an asset
· Call Centre experience an asset
· Computer literacy is an asset, Beginner to Intermediate skill level in Microsoft Office Package (Excel, Word and Outlook)
· Organizational, time management and computer skills
· Written and verbal communication skills
· Ability to work autonomously in a team environment
· Possess keen attention to detail
· Place a high level of quality/accuracy in work and is detail-oriented
· Able to work under pressure and in a fast-paced environment
· Ability to respond to changes by reacting quickly and appropriately
Why should you work for goeasy? To learn more about our great company please click the links below: goeasy Employee Video http://goeasy.com/careers/ Inclusion and Equal Opportunity Employment
goeasy is an equal opportunity employer. In addition, goeasy is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with
all legislative requirements throughout Canada. Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
Additional Information:
All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire. Candidates must provide schedule flexibility to ensure that the location’s hours can be covered to meet our customer’s needs – details by location will be discussed in the interview process.
We thank all interested applicants, however we will only be contacting those for interview who possess the skills and qualifications outlined above.
Business Unit
Head Office> Lendcare Montréal
Location
Montréal, Quebec
Si vous cherchez à rejoindre l'une des entreprises à la croissance la plus rapide au Canada, goeasy est l'endroit idéal pour vous ! Certifiée Great Place to Work®, reconnue comme l'une des cultures d'entreprise les plus admirées au Canada, l'un des 100 meilleurs employeurs de la région du Grand Toronto, l'une des 50 meilleures technologies financières au Canada et l'un des lieux de travail les plus engagés en Amérique du Nord, nous voulons que les meilleurs et les plus brillants se joignent à notre équipe.
Responsabilités :
Atteindre les objectifs de volume de la zone ciblée grâce à une approche de vente disciplinée et en fournissant des niveaux de service exceptionnels aux partenaires de détail de LendCare.
Vous engagerez et maintiendrez une clientèle active et inactive en l'intégrant dans les programmes de partenariat de LendCare.
Vous serez chargé(e) d'aider les concessionnaires à traiter les documents de prêt, à respecter les conditions de crédit et à faciliter les exigences en matière de documents afin d'atteindre les objectifs de vente.
Poursuivre la croissance du marché dans la zone de marché attribuée aux partenaires concessionnaires conformément aux objectifs de croissance convenus en gérant le volume, le flux et le rendement d'un pipeline de demandes de prêts concessionnaires ; maintenir un suivi efficace avec les concessionnaires existants, et mettre à jour les informations relatives aux concessionnaires ou aux contacts de manière précise et opportune.
Communiquer efficacement les avantages concurrentiels sur une base transactionnelle et générale afin d'assurer un positionnement adéquat des produits chez les concessionnaires.
Compétences requises :
Maîtrise de l'anglais et du français - à l'oral et à l'écrit
Expérience en service à la clientèle/vente au détail, en télémarketing ou en prêt sur salaire.
Très motivé(e) et orienté(e) vers les objectifs
Avoir de solides compétences en communication, tant à l'écrit qu'à l'oral.
Capacité à travailler dans un environnement au rythme rapide
Comportement professionnel et agréable au téléphone
Disponibilité pour travailler à temps plein à notre bureau de Montreal, QC (au 900, Boul. de Maisonneuve Ouest, Montréal)
Horaire pour cet emploi: Lundi au vendredi de 11h à 19h - et deux samedis par mois de 9h à 17h
Avantages:
Salaire de départ de 22 $/h et plan de commission basé sur les performances (votre salaire de base + commission peut dépasser 100 000$ par année!!!)
Prestations de santé
Tous les avantages sociaux et avantages que vous avez déjà présentement restent les mêmes
Lorsque vous travaillez au bureau à Montréal, soit votre passe mensuelle de transport en commun ou votre passe de stationnement intérieur est remboursé.
A propos de nous:
Nous sommes une société cotée à la Bourse de Toronto (TSX) dont le rendement pour les actionnaires dépasse les 4000 % depuis 2001. Accréditée par le Bureau d'éthique commerciale, goeasy Ltd est une société canadienne qui fournit des services de crédit-bail et de prêt non privilégiés par le biais d'easyhome, easyfinancial et LendCare. Nous offrons une grande variété de produits et de services financiers, notamment la location avec option d'achat, des prêts à tempérament garantis et non garantis, des prêts automobiles directs aux consommateurs et des financements aux points de vente à plus de 6 000 commerçants dans les secteurs des sports motorisés, de l'automobile, de la vente au détail, de la rénovation de la maison et de la santé.
LendCare Capital Inc, filiale à part entière de goeasy Ltd, est une société canadienne de technologie et de financement des consommateurs au point de vente, qui permet à plus de 6 500 entreprises d'augmenter leurs revenus en fournissant un éventail complet de financement au point de vente. Depuis plus d'une décennie, LendCare a ouvert la voie à des options de financement rapides, fiables et abordables pour les secteurs des sports motorisés, de l'automobile, de la vente au détail, de l'amélioration de l'habitat et de la santé, tout en traitant plus de 10 milliards de dollars de demandes de prêt à ce jour. Grâce à une équipe dévouée d'experts financiers et à des partenariats bien établis avec des commerçants, des concessionnaires et des courtiers, LendCare comble le fossé entre le pointage de crédit et les clients qui vivent leur meilleure vie.
Diversité, inclusion et équité
Chez goeasy, nous pensons que nous ne pouvons être les meilleurs que lorsque les gens peuvent donner le meilleur d'eux-mêmes au travail, chaque jour. Nous nous sommes engagés à cultiver et à préserver une culture de travail où nous célébrons l'inclusion et où chaque employé se sent vu et entendu, pour pouvoir réaliser son plein potentiel. En tant qu'employeur souscrivant au principe de l'égalité d'accès à l'emploi, nous nous engageons à fournir des mesures d'adaptation aux candidats qui en font la demande, à n'importe quelle étape du processus de recrutement, conformément à toutes les exigences législatives en vigueur au Canada. Veuillez nous faire savoir si vous avez besoin d'une mesure d'adaptation pendant tout aspect du processus de recrutement et nous travaillerons avec vous pour répondre à vos besoins
Responsabilités :
Atteindre les objectifs de volume de la zone ciblée grâce à une approche de vente disciplinée et en fournissant des niveaux de service exceptionnels aux partenaires de détail de LendCare.
Vous engagerez et maintiendrez une clientèle active et inactive en l'intégrant dans les programmes de partenariat de LendCare.
Vous serez chargé(e) d'aider les concessionnaires à traiter les documents de prêt, à respecter les conditions de crédit et à faciliter les exigences en matière de documents afin d'atteindre les objectifs de vente.
Poursuivre la croissance du marché dans la zone de marché attribuée aux partenaires concessionnaires conformément aux objectifs de croissance convenus en gérant le volume, le flux et le rendement d'un pipeline de demandes de prêts concessionnaires ; maintenir un suivi efficace avec les concessionnaires existants, et mettre à jour les informations relatives aux concessionnaires ou aux contacts de manière précise et opportune.
Communiquer efficacement les avantages concurrentiels sur une base transactionnelle et générale afin d'assurer un positionnement adéquat des produits chez les concessionnaires.
Compétences requises :
Maîtrise de l'anglais et du français - à l'oral et à l'écrit
Expérience en service à la clientèle/vente au détail, en télémarketing ou en prêt sur salaire.
Très motivé(e) et orienté(e) vers les objectifs
Avoir de solides compétences en communication, tant à l'écrit qu'à l'oral.
Capacité à travailler dans un environnement au rythme rapide
Comportement professionnel et agréable au téléphone
Disponibilité pour travailler à temps plein à notre bureau de Montreal, QC (au 900, Boul. de Maisonneuve Ouest, Montréal)
Horaire pour cet emploi: Lundi au vendredi de 11h à 19h - et deux samedis par mois de 9h à 17h
Avantages:
Salaire de départ de 22 $/h et plan de commission basé sur les performances (votre salaire de base + commission peut dépasser 100 000$ par année!!!)
Prestations de santé
Tous les avantages sociaux et avantages que vous avez déjà présentement restent les mêmes
Lorsque vous travaillez au bureau à Montréal, soit votre passe mensuelle de transport en commun ou votre passe de stationnement intérieur est remboursé.
A propos de nous:
Nous sommes une société cotée à la Bourse de Toronto (TSX) dont le rendement pour les actionnaires dépasse les 4000 % depuis 2001. Accréditée par le Bureau d'éthique commerciale, goeasy Ltd est une société canadienne qui fournit des services de crédit-bail et de prêt non privilégiés par le biais d'easyhome, easyfinancial et LendCare. Nous offrons une grande variété de produits et de services financiers, notamment la location avec option d'achat, des prêts à tempérament garantis et non garantis, des prêts automobiles directs aux consommateurs et des financements aux points de vente à plus de 6 000 commerçants dans les secteurs des sports motorisés, de l'automobile, de la vente au détail, de la rénovation de la maison et de la santé.
LendCare Capital Inc, filiale à part entière de goeasy Ltd, est une société canadienne de technologie et de financement des consommateurs au point de vente, qui permet à plus de 6 500 entreprises d'augmenter leurs revenus en fournissant un éventail complet de financement au point de vente. Depuis plus d'une décennie, LendCare a ouvert la voie à des options de financement rapides, fiables et abordables pour les secteurs des sports motorisés, de l'automobile, de la vente au détail, de l'amélioration de l'habitat et de la santé, tout en traitant plus de 10 milliards de dollars de demandes de prêt à ce jour. Grâce à une équipe dévouée d'experts financiers et à des partenariats bien établis avec des commerçants, des concessionnaires et des courtiers, LendCare comble le fossé entre le pointage de crédit et les clients qui vivent leur meilleure vie.
Diversité, inclusion et équité
Chez goeasy, nous pensons que nous ne pouvons être les meilleurs que lorsque les gens peuvent donner le meilleur d'eux-mêmes au travail, chaque jour. Nous nous sommes engagés à cultiver et à préserver une culture de travail où nous célébrons l'inclusion et où chaque employé se sent vu et entendu, pour pouvoir réaliser son plein potentiel. En tant qu'employeur souscrivant au principe de l'égalité d'accès à l'emploi, nous nous engageons à fournir des mesures d'adaptation aux candidats qui en font la demande, à n'importe quelle étape du processus de recrutement, conformément à toutes les exigences législatives en vigueur au Canada. Veuillez nous faire savoir si vous avez besoin d'une mesure d'adaptation pendant tout aspect du processus de recrutement et nous travaillerons avec vous pour répondre à vos besoins
Business Unit
easyhome> Carbonear (eh 928)
Location
Carbonear, Newfoundland & Labrador
If you are looking to join one of Canada’s fastest growing companies, goeasy Ltd. is the place for you! Recognized as one of North America’s Most Engaged Workplaces, we want the best to join our team.
easyhome is Canada’s largest lease-to-own business! We pride ourselves on helping everyday Canadians achieve their personal and financial goals by making home goods affordable through weekly and monthly payment plans.
As a Store Manager, you will maximize store profitability through overseeing all day-to-day operations of sales, collections, and product delivery by leading your team through coaching and training.
No experience, but enjoy helping people develop their potential? We offer full comprehensive training programs to equip you with the tools needed for success.
What’s in it for you:
Benefits and Perks package which goes beyond your base salary:
Financial
Monthly incentive plans
RRSP and Employee Share Purchase Plan matching
Health & Lifestyle
Extended healthcare coverage, including Mental Health and on-demand virtual healthcare
5 personal days, company paid volunteer days, Sundays off + paid birthday off in addition to paid vacation days
Perks
Perkopolis employee discount program
Employee discounts on furniture, electronics, and appliances
easyloans – employees have access to loans at lower interest rates
Tuition Assistance Program
Recognition
Opportunities for monthly, quarterly, and annual awards
President’s Trip – week-long dream vacations for top performers
Leadership development programs – over 70% internal promotion rate!
What you will do:
Own and drive retail store growth by ensuring every sale transaction is optimal for both the customer and their retail business
Buildsuperior customer sales experiences by welcoming and engaging customers
Be a strong brand ambassador through knowledge and understanding of our business, to be considered a subject-matter-expert during sales opportunities
Manage retail operationsby managing customer accounts, collection activities, and the merchandising and maintenance of the store
Deliver best in class service when supporting the delivery of our products to customers homes
Manage accounts receivables by monitoring overdue accounts on a weekly basis
Ensure retail operational effectiveness by overseeing all collection items for the store and ensure all retrieved sales items are cleaned, refurbished and repaired at the retail store in a timely manner
Who you are as the successful candidate:
Some experience in a leadership capacity overseeing different functionalities, preferably in a sales environment
Excellent communicator who is people and results-oriented, looking to drive sales and increase customer satisfaction
Compassionate and operate with integrity on every sale – will care deeply for our customers!
Full class driver’s license with a driver’s abstract in good standing
Ability to lift 50+ pounds and move home goods
Able to pass background checks (criminal, employment, and credit)
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. This means that we are committed to cultivating and preserving a work culture where we celebrate who we are, where everyone feels seen and heard and where every employee can fulfill their potential. As an equal opportunity employer, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.
easyhome is Canada’s largest lease-to-own business! We pride ourselves on helping everyday Canadians achieve their personal and financial goals by making home goods affordable through weekly and monthly payment plans.
As a Store Manager, you will maximize store profitability through overseeing all day-to-day operations of sales, collections, and product delivery by leading your team through coaching and training.
No experience, but enjoy helping people develop their potential? We offer full comprehensive training programs to equip you with the tools needed for success.
What’s in it for you:
Benefits and Perks package which goes beyond your base salary:
Financial
Monthly incentive plans
RRSP and Employee Share Purchase Plan matching
Health & Lifestyle
Extended healthcare coverage, including Mental Health and on-demand virtual healthcare
5 personal days, company paid volunteer days, Sundays off + paid birthday off in addition to paid vacation days
Perks
Perkopolis employee discount program
Employee discounts on furniture, electronics, and appliances
easyloans – employees have access to loans at lower interest rates
Tuition Assistance Program
Recognition
Opportunities for monthly, quarterly, and annual awards
President’s Trip – week-long dream vacations for top performers
Leadership development programs – over 70% internal promotion rate!
What you will do:
Own and drive retail store growth by ensuring every sale transaction is optimal for both the customer and their retail business
Buildsuperior customer sales experiences by welcoming and engaging customers
Be a strong brand ambassador through knowledge and understanding of our business, to be considered a subject-matter-expert during sales opportunities
Manage retail operationsby managing customer accounts, collection activities, and the merchandising and maintenance of the store
Deliver best in class service when supporting the delivery of our products to customers homes
Manage accounts receivables by monitoring overdue accounts on a weekly basis
Ensure retail operational effectiveness by overseeing all collection items for the store and ensure all retrieved sales items are cleaned, refurbished and repaired at the retail store in a timely manner
Who you are as the successful candidate:
Some experience in a leadership capacity overseeing different functionalities, preferably in a sales environment
Excellent communicator who is people and results-oriented, looking to drive sales and increase customer satisfaction
Compassionate and operate with integrity on every sale – will care deeply for our customers!
Full class driver’s license with a driver’s abstract in good standing
Ability to lift 50+ pounds and move home goods
Able to pass background checks (criminal, employment, and credit)
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. This means that we are committed to cultivating and preserving a work culture where we celebrate who we are, where everyone feels seen and heard and where every employee can fulfill their potential. As an equal opportunity employer, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.
If you are looking to join one of Canada’s fastest growing companies, goeasy Ltd. is the place for you! Recognized as Canada’s Most Admired Corporate Cultures, GTA's Top 100 Employers, one of Canada’s Top 50 Fintech’s and North America’s Most Engaged Workplaces, we want the best and brightest to join our team.
We are a publicly traded company on the TSX with over 4000% shareholder return since 2001, goeasy operates two main business units. Accredited by the Better Business Bureau, easyfinancial is our consumer lending business that offers secured and unsecured installment loans of up to $50,000 and easyhome is Canada’s largest merchandise lease-to-own company. It is our vision to provide everyday Canadians the path for a better tomorrow, today by giving them access to the credit they need and by offering them a second chance when they have been turned down by banks and traditional lenders. With a retail network of nearly 400 locations across Canada and over 2000 employees, we are able to build lasting relationships with our customers as we help them rebuild their credit and graduate towards prime rates and a brighter financial future.
goeasy is seeking a highly motivated Senior Collections Agent to join the rapidly growing team located in our Mississauga Call Center!
As a Senior Collections Agent, you will:
Monitor secured delinquency performance indicators
Manage and collect on delinquent accounts through phone calls, emails, text messages (SMS), mailers, and working with 3rd party vendors to enforce security where needed
Contact delinquent customers to cure loans when necessary
Develop and implement innovative strategies in managing SPL delinquency
Develop and provide reporting on key metrics as required
Assist the retail sales network in identifying training or process opportunities
Work to control SPL losses to company standard through ensuring proper tactics are deployed at appropriate milestones
What you need to work with us:
Exceptional oral and written communication skills, as candidates will be dealing with the retail network
Minimum 1-2 years’ experience in a similar role or collections experience
Post-secondary education is preferred
Intermediate level MS Office, with emphasis on Excel and PowerPoint
Experience in the interpretation of property related data, i.e. title, appraisals, mortgage disclosure documents, foreclosure, default management etc. (asset, not mandatory)
Excellent problem-solving and multi-tasking skills
Strong attention to detail
Additional Information:
All candidates considered for hire must successfully pass a criminal background check and validation of their work experience to qualify for hire. A credit check may now be a condition of employment in specific easyhome locations. Candidates must provide schedule flexibility to ensure that the location’s hours can be covered to meet our customer’s needs – details by location will be discussed in the interview process.
We thank all interested applicants, however we will only be contacting those for interview who possess the skills and qualifications outlined above.
Why work for goeasy?
To learn more about our great company please click the links below:
http://goeasy.com/careers/
Inclusion and Equal Opportunity Employment
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. This means that we are committed to cultivating and preserving a work culture where we celebrate who we are, where everyone feels seen and heard and where every employee can fulfill their potential. As an equal opportunity employer, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.
We are a publicly traded company on the TSX with over 4000% shareholder return since 2001, goeasy operates two main business units. Accredited by the Better Business Bureau, easyfinancial is our consumer lending business that offers secured and unsecured installment loans of up to $50,000 and easyhome is Canada’s largest merchandise lease-to-own company. It is our vision to provide everyday Canadians the path for a better tomorrow, today by giving them access to the credit they need and by offering them a second chance when they have been turned down by banks and traditional lenders. With a retail network of nearly 400 locations across Canada and over 2000 employees, we are able to build lasting relationships with our customers as we help them rebuild their credit and graduate towards prime rates and a brighter financial future.
goeasy is seeking a highly motivated Senior Collections Agent to join the rapidly growing team located in our Mississauga Call Center!
As a Senior Collections Agent, you will:
Monitor secured delinquency performance indicators
Manage and collect on delinquent accounts through phone calls, emails, text messages (SMS), mailers, and working with 3rd party vendors to enforce security where needed
Contact delinquent customers to cure loans when necessary
Develop and implement innovative strategies in managing SPL delinquency
Develop and provide reporting on key metrics as required
Assist the retail sales network in identifying training or process opportunities
Work to control SPL losses to company standard through ensuring proper tactics are deployed at appropriate milestones
What you need to work with us:
Exceptional oral and written communication skills, as candidates will be dealing with the retail network
Minimum 1-2 years’ experience in a similar role or collections experience
Post-secondary education is preferred
Intermediate level MS Office, with emphasis on Excel and PowerPoint
Experience in the interpretation of property related data, i.e. title, appraisals, mortgage disclosure documents, foreclosure, default management etc. (asset, not mandatory)
Excellent problem-solving and multi-tasking skills
Strong attention to detail
Additional Information:
All candidates considered for hire must successfully pass a criminal background check and validation of their work experience to qualify for hire. A credit check may now be a condition of employment in specific easyhome locations. Candidates must provide schedule flexibility to ensure that the location’s hours can be covered to meet our customer’s needs – details by location will be discussed in the interview process.
We thank all interested applicants, however we will only be contacting those for interview who possess the skills and qualifications outlined above.
Why work for goeasy?
To learn more about our great company please click the links below:
http://goeasy.com/careers/
Inclusion and Equal Opportunity Employment
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. This means that we are committed to cultivating and preserving a work culture where we celebrate who we are, where everyone feels seen and heard and where every employee can fulfill their potential. As an equal opportunity employer, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.
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