Join one of Canada’s fastest-growing companies and be part of something extraordinary – welcome to goeasy! At goeasy, our people and culture are at the heart of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades such as Waterstone Canada’s Most Admired Corporate Cultures, Canada’s Top Growing Companies, and the TSX30, highlighting us as one of the top performers on the TSX. We’re also honoured to be named a Greater Toronto Top Employer and recognized by Great Place to Work® as having the Best Workplaces for Women & Most Trusted Executive Teams, and included on TIME Magazine’s 2025 list of Canada’s Best Companies.  These honours reflect our commitment to fostering an inclusive, high-performance culture where talent thrives and innovation drives us forward. 
As one of Canada’s leading alternative consumer lenders, we’re passionate about helping everyday Canadians create a brighter future. Our vision is to provide a path to a better tomorrow, today. We offer a full range of products, including non-prime leasing, unsecured and secured loans, and point-of-sale financing through easyhome, easyfinancial, and LendCare.
If you're seeking an exciting, high-growth environment where your contributions truly matter, we want to hear from you! Join us, and together, let's create a future of financial empowerment.

Join our BI Operational Reporting team, where you’ll play a meaningful role in shaping how goeasy understands, manages, and improves its day‑to‑day business operations. In this role as our Manager, BI Operational Reporting, you’ll help evolve our operational reporting landscape by building and maintaining reporting processes directly on our systems of record, as well as across our BI platforms using data from our centralized repository. You’ll also have the exciting opportunity to transform our self‑serve, real‑time, and near‑real‑time reporting into a best‑in‑class experience that empowers teams across the organization.
This position plays an important part in keeping the business running smoothly, with accountability for key reporting on systems of record that directly impact our daily operations. You’ll collaborate closely with business stakeholders and subject matter experts to understand operational needs and deliver thoughtful, reliable reporting that helps teams make informed decisions with confidence.
What will you be doing?

Lead the design and development of operational reports and dashboards within systems of record and BI platforms.
Create and manage field definitions that support operational reporting.
Maintain the integrity and organization of QA/UAT and production project/database schemas.
Collaborate with business leaders to identify data needs, analysis approaches, and reporting solutions.
Translate business requirements into detailed design documentation for reporting and BI development projects.
Determine optimal methods for data collection and for presenting complex information clearly.
Manage team members, fostering growth and overseeing BI reporting processes from development through testing, approval, documentation, rollout, and training.
Oversee design, development, and support activities performed by the offshore team.
Partner with project managers to meet reporting‑related milestones and serve as technical lead for full BI project lifecycles when assigned.
Support business users in self‑service reporting by providing training and consultative guidance.
Implement and monitor system improvements that enhance efficiency.
Coordinate strategy, support, and administrative functions to maintain a stable BI environment and quickly resolve data/reporting issues.
Address production support issues received through calls, email, shared mailboxes, and ticketing systems.
Contribute to the development of BI standards that align with business goals.
What experience do you have?

Experience designing and developing operational reports and dashboards across systems of record and BI platforms.
Skilled in creating and managing field definitions to support accurate reporting.
Strong background maintaining and organizing QA/UAT and production database schemas.
Proven ability to collaborate with business leaders to define data requirements and reporting solutions.
Skilled at translating business needs into detailed technical design documentation for BI projects.
Ability to determine effective methods for data collection and for presenting complex information clearly.
Leadership experience managing team members and overseeing end‑to‑end BI reporting processes, including testing, approval, documentation, rollout, and training.
Experience leading BI project lifecycles and partnering with project managers to meet key milestones.
Strong capability in supporting business users with self‑service analytics through training and consultative guidance.
Track record of implementing system improvements that enhance reporting efficiency and stability.
Experience maintaining a reliable BI environment and resolving data/reporting issues promptly.
Background handling production support issues across various intake channels.
Experience contributing to BI standards that support organizational goals.
We offer a Flexible Work Program that provides you the ability to work three days onsite per week, from our Mississauga office.
Internal Applicants: please apply through the link and provide written endorsement from your current manager.

This posting is for an existing vacancy within our team.
Why should you work for goeasy?
In keeping with our mission to create better tomorrows for our employees, each year goeasy commits to continuously enhancing its total rewards. Here are some of the perks we offer:
Financial Benefits:

RRSP matching and Employee Share Purchase Plan programs.
Annual bonus that rewards your hard work and dedication.
Employee discounts on furniture, electronics, and appliances.
MAT & PAT leave top-up.
Expand your financial knowledge through engaging Financial Literacy Learning opportunities.
Health and Lifestyle:

Enjoy company-paid volunteer days to give back to the community.
Access 24/7 healthcare with Virtual Doctor Appointments.
Personalize your benefits with a flexible modular benefits package.
Stay fit and energized with exclusive access to our on-site private gym at our head office.
Employee Perks:

Fuel your growth with the Tuition Assistance Program.
Double the impact of your generosity with Company Matched Charitable Donations.
Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others.
Enjoy a state-of-the-art office space with perks like a games room, a healthy snack program, a fitness studio, free gated parking, and more!
Diversity, Inclusion, and Equal Opportunity Employment:
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. goeasy is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. As an equal opportunity employer, we are committed to providing accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Please let the talent acquisition team know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.  

Additional Information: 
All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire. We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.  

With exciting projects on the way, we’re looking for enthusiastic UAT testers to help us drive success at goeasy!
As an UAT Tester, you are expected to work with the UAT lead in creating test cases, test steps and execute the test cases based on the test plan. You are expected to report the defects found, perform retesting and regression testing as required. You are also expected to provide timely UAT progress reports.
What will you be doing?

Review business requirements, user stories, issues log and clarify any ambiguity ensuring testing conditions are understood.
Develop, document and maintain UAT functional, end-to-end and regression test cases and other test artifacts.
Track and report the progress of test case execution.
Find and document unexpected behaviour, issues and bottlenecks.
Track and report all defect status and ensure resolution of defects according to schedule.
Execute UAT test plan and test cases within the agreed upon timelines to ensure the application is performing as expected.
Coordinate the test case execution with the different testers.
Help in the documentation of the process as part of the UAT output.
Capable of working with partners and leadership to identify business test scenarios based on requirements, acceptance criteria.
Make recommendations to the UAT Team to improve UAT processes and practices and, where appropriate, help to establish these and implement where agreed.
Ability to communicate clearly and professionally.
Strong verbal and written communication skills; be able to interact with business representatives, developers, UAT team members to clarify specifications, identify and resolve various issues.
What experience do you have?

Bachelor’s degree, or equivalent (Preferred).
A sense of ownership and pride in your performance and its impact on the company’s success.
The ability to learn existing and new applications quickly, independently, and with moderate supervision.
Critical thinking and problem-solving skills. Good time-management skills.
Experience writing SQL queries is an asset.
Experience working in an Agile Scrum environment.
Intermediate knowledge of MS office suite of products (Excel, Word, Power Point).
Internal Job Application - Eligibility Criteria:

To be considered for internal opportunities, employees must satisfy the following eligibility criteria:

Minimum 9-month tenure in your current role. 
Good standing in terms of your employment status. This requires the following:
Must not be currently under corrective action or within 6 months of any previous corrective action.
Must not have failed any applicable audits within the last 12 months.
Must be achieving or exceeding the required level of individual performance in your current role.

Application Process and Submission:

If you meet the above requirements and wish to apply, please follow these steps:

Submit your application via the internal application link.
Secure a written endorsement from your current manager that should be sent directly to Krystal Simas at ksimas@goeasy.com.
Diversity, Inclusion, and Equal Opportunity Employment:
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. This means that we are committed to cultivating and preserving a work culture where we celebrate who we are, where everyone feels seen and heard and where every employee can fulfill their potential. As an equal opportunity employer, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.
Additional Information:
All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.  We thank all interested applicants, however we will only be contacting those for interview who possess the skills and qualifications outlined above.
 

Our state-of-the-art contact center is the heartbeat of goeasy — proudly supporting our easyfinancial and easyhome brands across Canada. Join one of the country’s fastest-growing companies and be part of something extraordinary. Welcome to goeasy! 
At goeasy, our people and culture are at the heart of everything we do — and we’re proud to be recognized for it. We’ve been named one of Canada’s Top Growing Companies, Greater Toronto Top Employers, and we’re honored to have received Canada’s Most Admired Corporate Cultures award. We’re also certified as a Great Place to Work®, recognized among the Best Workplaces for Women, and celebrated for having one of the Most Trusted Executive Teams, and included on TIME Magazine’s 2025 list of Canada’s Best Companies. These accolades reflect our ongoing commitment to creating an inclusive, high-performance culture where people thrive and innovation leads the way. 
Our contact center plays a vital role in supporting over 400 retail locations across the country, helping Canadians reach their personal and financial goals. Through specialized, high-impact teams, we deliver the expert service, care, and support that fuel goeasy’s success. 
  A day in the life of a Senior Loan Document Specialist: 

Thoroughly examine title search outcomes against the title template using the FNF portal.
Conduct meticulous reviews of FNF cover page submissions.
Ensure strict adherence to policies, procedures, legal standards, ethics, privacy regulations, and other regulatory requirements.
Perform comprehensive post-funding assessments and promptly resolve any outstanding matters.
Maintain daily follow-up procedures for outstanding desktop and full appraisals, guaranteeing compliance with service level agreements.
Precisely manage a diverse range of mortgage loan-related documents in accordance with provincial mandates.
Collaborate seamlessly with external partners offering lucid instructions and upholding effective communication channels.
Compile precise mortgage payout requests originating from branches, legal entities, and other financial institutions.
Prepare mortgage discharge requests efficiently using the FNF portal.
Address any registration rejections by thoroughly reviewing and proposing appropriate remedies.
Ensure the company's designation as a loss payee on pertinent home insurance policies.
Maintain a proficient grasp of mortgage policies, procedures, and company-specific protocols.
Provide comprehensive training and guidance to fellow Loan Document Specialists within the Secured team.
Conduct audits on title, appraisal, and loan document queues to ensure compliance among fellow Loan Document Specialists.
Arrange intricate cross-province signings and necessary follow-ups with FNF notaries, lawyers, or signers (where applicable) to ensure documents are executed in line with provincial mandates.
Identify and recommend improvements to enhance the efficiency of team operations.
What we are looking for: 

Possession of two or more years of progressive experience in mortgage administration within a financial institution.
Demonstrated proficiency in comprehending and analyzing intricate documentation.
Effective verbal and written communication skills, including the ability to navigate challenging conversations diplomatically.
Track record of maintaining a high level of accuracy while managing heavy workloads and tight deadlines, showcasing adept time management and attention to detail.
Ability to foster positive relationships with various internal and external stakeholders.
Self-motivated and adaptable, capable of working both independently and collaboratively within a dynamic team. Open to receiving guidance when necessary.
Strong organizational skills, with a proven ability to prioritize tasks under pressure.
Sound analytical, judgment, and decision-making capabilities.
Innovative and analytical mindset, driven and efficient in fast-paced and evolving environments without compromising work quality.
Proficiency in Microsoft Office Suite, including Outlook, Word, and Excel.
Why work with us? 

Leverage our RRSP match and Employee Share Purchase Plan programs.  
State of the art office, with free Company Gym, Games Room 
Employee discounts on furniture, electronics, and appliances.  
Access 24/7 healthcare with Virtual Doctor Appointments.  
Personalize your benefits with a customizable package including options for 100% coverage.  
Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others.  
Celebrate properly, with your birthday off PAID! Along with 5 personal days and two weeks paid vacation.   
For complete picture of total rewards, please click here.
$21.25-22.00/hour CAD  
We’re committed to attracting and rewarding top talent. Our compensation ranges are thoughtfully designed to reflect market competitiveness, internal equity, and the experience and impact each candidate brings to the role. 
At goeasy, we believe transparency fosters trust — and that rewarding performance with fair, competitive pay and meaningful growth opportunities is key to our success. 
Should your total compensation expectations fall above the posted range, we still encourage you to apply. If selected for an interview, you’ll have the opportunity to discuss this with our recruitment team, as there may be flexibility based on your background and overall fit. 
This posting is for an existing vacancy within our team. 
Diversity, Inclusion, and Equal Opportunity Employment:  
 At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. goeasy is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. As an equal opportunity employer, we are committed to providing accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Please let the talent acquisition team know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.  

 Additional Information: All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.   
 We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.

Our state-of-the-art contact center is the heartbeat of goeasy — proudly supporting our easyfinancial and easyhome brands across Canada. Join one of the country’s fastest-growing companies and be part of something extraordinary. Welcome to goeasy! 
At goeasy, our people and culture are at the heart of everything we do — and we’re proud to be recognized for it. We’ve been named one of Canada’s Top Growing Companies, Greater Toronto Top Employers, and we’re honored to have received Canada’s Most Admired Corporate Cultures award. We’re also certified as a Great Place to Work®, recognized among the Best Workplaces for Women, and celebrated for having one of the Most Trusted Executive Teams, and included on TIME Magazine’s 2025 list of Canada’s Best Companies. These accolades reflect our ongoing commitment to creating an inclusive, high-performance culture where people thrive and innovation leads the way. 
Our contact center plays a vital role in supporting over 400 retail locations across the country, helping Canadians reach their personal and financial goals. Through specialized, high-impact teams, we deliver the expert service, care, and support that fuel goeasy’s success. 
A day in the life of a Loan Processor Specialist - Secured: 

Processors apply detailed knowledge and understanding of company policies.
Grant approvals applications in accordance with company policy or as delegated by the Risk and Analytics department as a loan processor.
Provide rationale to branch managers regarding the loan review process and the analysis that took place where such applications are either approved or refused.
Answer queries from sales staff pertaining to applications submitted for analysis and/or exception approval from the processing team.
Pinpoint fraudulent documents during analysis and report these to appropriate departments and the processing unit.
Match and validate application information such as income, paystubs, and credit ratings to make a final processing decision in the approval process.
Verify customers requested loan amount is within qualified loan amount.
Confirms property meets Go Easy’s guidelines.
Ability to review and approve appraisal considered an asset.
Issues final mortgage approvals
Adhere to policy/procedures to ensure audit requirements are met.
Meet and maintain service levels as defined internally.
Assist the Central Loan Approval Office in identifying training or process opportunities.
Gather critical branch feedback to help transform and streamline processes.
What we are looking for:

Exceptional oral and written communication skills, as candidates will be dealing with the retail network.
Strong attention to detail
Intermediate level MS Office, with emphasis on Excel and PowerPoint
A fundamental understanding of the Mortgage origination process from application to close, considered an asset.
Excellent problem-solving and multi-tasking skills
Ability to work a variety of shifts from 8:00am to 10.00pm and Saturdays on a rotational basis, to provide cross country support.
A willingness to learn & be flexible.
Why work with us? 

Leverage our RRSP match and Employee Share Purchase Plan programs.  
State of the art office, with free Company Gym, Games Room 
Employee discounts on furniture, electronics, and appliances.  
Access 24/7 healthcare with Virtual Doctor Appointments.  
Personalize your benefits with a customizable package including options for 100% coverage.  
Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others.  
Celebrate properly, with your birthday off PAID! Along with 5 personal days and two weeks paid vacation.   
For complete picture of total rewards, please click here.
$18.75-21/hour CAD  
We’re committed to attracting and rewarding top talent. Our compensation ranges are thoughtfully designed to reflect market competitiveness, internal equity, and the experience and impact each candidate brings to the role. 
At goeasy, we believe transparency fosters trust — and that rewarding performance with fair, competitive pay and meaningful growth opportunities is key to our success. 
Should your total compensation expectations fall above the posted range, we still encourage you to apply. If selected for an interview, you’ll have the opportunity to discuss this with our recruitment team, as there may be flexibility based on your background and overall fit. 
This posting is for an existing vacancy within our team. 

Diversity, Inclusion, and Equal Opportunity Employment:  
 At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. goeasy is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. As an equal opportunity employer, we are committed to providing accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Please let the talent acquisition team know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.  

 Additional Information: All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.   
 We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.