Make your work matter.
At goeasy we help Canadians live their lives a little easier. As an employer,
goeasy is committed to providing our employees with great wages, benefits and
great career opportunities. We do work that matters, let’s make our work matter together.
Page 1 of 6
If you are looking to join one of Canada’s fastest growing companies, goeasy Ltd. is the place for you! Recognized as Canada’s Most Admired Corporate Cultures, GTA's Top 100 Employers, one of Canada’s Top 50 Fintech’s and North America’s Most Engaged Workplaces, we want the best and brightest to join our team.
We are a publicly traded company on the TSX with over 4000% shareholder return since 2001, goeasy operates two main business units. easyfinancial is our consumer lending business that offers secured and unsecured installment loans of up to $35,000 and easyhome is Canada’s largest merchandise lease-to-own company. It is our vision to provide everyday Canadians the path for a better tomorrow, today by giving them access to the credit they need and by offering them a second chance when they have been turned down by banks and traditional lenders. With a retail network of nearly 400 locations across Canada and over 1900 employees, we are able to build lasting relationships with our customers as we help them rebuild their credit and graduate towards prime rates and a brighter financial future.
We are seeking a Head of Cybersecurity & IT Risk Management, reporting to the Chief Information Officer. The successful individual will take on a key role in the organization to the lead the maturation and management of all aspects of Information and Data Security for goeasy.
Responsibilities:
Participate as a member of the IT leadership team in governance processes of the organization’s information security strategies.
Lead strategic information security planning to achieve business goals by prioritizing defense initiatives and coordinating the evaluation, deployment, and management of current and future information security technologies.
Develop, implement, maintain, and oversee enforcement of policies, procedures, and associated plans for information system security administration and user system access based on industry-standard best practices.
Lead the Information Risk function across the company to ensure consistent and high-value information risk management in support of the business goals.
Lead strategic information risk planning to achieve business goals by prioritizing defense initiatives and coordinating the evaluation, deployment, and management of current and future information security technologies and controls.
Defines the IT Security and Data Privacy Protection Strategy and Roadmap
Defines IT policies and standards with respect to Security and Data Privacy to ensure full protection against security and data breaches
Define IT security standards for networks, systems, devices and applications.
Defines IT Security and Data Privacy awareness and education programs for goeasy staff
Advise goeasy management on implications of evolving IT Security and Data Privacy regulations and trends on a national basis
Select and approve vendors to provide IT Security and Data Privacy Protection Services
Serve as the lead for IT Risk Management activities within goeasy
Serve as the primary interface with internal and external auditors for all compliance related activities, including but not limited to IT internal controls
Responsible for all network and systems security including standards and annual tests.
This role has several key work relationships:
Operational Business Leaders– required to ensure IT Security and Data Privacy requirements and considerations are taken into account as the goeasy business strategy and operations evolve
goeasy Legal – required to ensure the implications of evolving data protection and privacy regulations are well understood
goeasy Compliance and Internal Audit – required to assist with IT Security and Data Privacy considerations with respect to goeasy products and services
IT organization peers – required to ensure IT Security and Data Privacy considerations are taken into account in all IT applications, infrastructure and services
External IT partners – required to ensure IT Security and Data Privacy services are scoped, planned, budgeted and delivered
Qualifications:
10 years or more successful experience managing IT Security and Data Privacy issues for a financial services company
Experience with cyber security and cyber insurance is a definite asset.
Should be well versed in current legal and regulatory issues and trends with respect to IT Security and Data Privacy on a national level
Excellent understanding of appropriate IT controls as well as IT audit approaches
Excellent understanding of current technologies and approaches to ensure IT Security and protect data leveraging cloud and mobile technologies
Experience with creating a complete set of IT Security and Data Privacy policies, processes and procedures
Strong understanding of IT Security metrics
Strong understanding of IT Security monitoring and incident response/management tools, techniques and procedures
Familiarity with IT Risk Management frameworks and approaches (e.g. RiskIT, etc.)
Hold one or more relevant professional certification (CISSP, SANS GSEC or global equivalents)
Should have excellent communications skills to interact efficiently with a variety of technical and non-technical stakeholders and program contributors
Bachelor’s degree required, with a preference for a degree in a related field (information technology, management, pre-law, etc.)
Experience in the financial services industry or industries is desirable
Note:
Internally this role is referred to as Director, Cybersecurity & IT Risk Management
Inclusion and Equal Opportunity Employment
goeasy is an equal opportunity employer. In addition, goeasy is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
Additional Information:
All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire. We thank all interested applicants, however we will only be contacting those for interview who possess the skills and qualifications outlined above.
Why should you work for goeasy?
To learn more about our great company please click the links below:
PAID1234
#LI-POST
We are a publicly traded company on the TSX with over 4000% shareholder return since 2001, goeasy operates two main business units. easyfinancial is our consumer lending business that offers secured and unsecured installment loans of up to $35,000 and easyhome is Canada’s largest merchandise lease-to-own company. It is our vision to provide everyday Canadians the path for a better tomorrow, today by giving them access to the credit they need and by offering them a second chance when they have been turned down by banks and traditional lenders. With a retail network of nearly 400 locations across Canada and over 1900 employees, we are able to build lasting relationships with our customers as we help them rebuild their credit and graduate towards prime rates and a brighter financial future.
We are seeking a Head of Cybersecurity & IT Risk Management, reporting to the Chief Information Officer. The successful individual will take on a key role in the organization to the lead the maturation and management of all aspects of Information and Data Security for goeasy.
Responsibilities:
Participate as a member of the IT leadership team in governance processes of the organization’s information security strategies.
Lead strategic information security planning to achieve business goals by prioritizing defense initiatives and coordinating the evaluation, deployment, and management of current and future information security technologies.
Develop, implement, maintain, and oversee enforcement of policies, procedures, and associated plans for information system security administration and user system access based on industry-standard best practices.
Lead the Information Risk function across the company to ensure consistent and high-value information risk management in support of the business goals.
Lead strategic information risk planning to achieve business goals by prioritizing defense initiatives and coordinating the evaluation, deployment, and management of current and future information security technologies and controls.
Defines the IT Security and Data Privacy Protection Strategy and Roadmap
Defines IT policies and standards with respect to Security and Data Privacy to ensure full protection against security and data breaches
Define IT security standards for networks, systems, devices and applications.
Defines IT Security and Data Privacy awareness and education programs for goeasy staff
Advise goeasy management on implications of evolving IT Security and Data Privacy regulations and trends on a national basis
Select and approve vendors to provide IT Security and Data Privacy Protection Services
Serve as the lead for IT Risk Management activities within goeasy
Serve as the primary interface with internal and external auditors for all compliance related activities, including but not limited to IT internal controls
Responsible for all network and systems security including standards and annual tests.
This role has several key work relationships:
Operational Business Leaders– required to ensure IT Security and Data Privacy requirements and considerations are taken into account as the goeasy business strategy and operations evolve
goeasy Legal – required to ensure the implications of evolving data protection and privacy regulations are well understood
goeasy Compliance and Internal Audit – required to assist with IT Security and Data Privacy considerations with respect to goeasy products and services
IT organization peers – required to ensure IT Security and Data Privacy considerations are taken into account in all IT applications, infrastructure and services
External IT partners – required to ensure IT Security and Data Privacy services are scoped, planned, budgeted and delivered
Qualifications:
10 years or more successful experience managing IT Security and Data Privacy issues for a financial services company
Experience with cyber security and cyber insurance is a definite asset.
Should be well versed in current legal and regulatory issues and trends with respect to IT Security and Data Privacy on a national level
Excellent understanding of appropriate IT controls as well as IT audit approaches
Excellent understanding of current technologies and approaches to ensure IT Security and protect data leveraging cloud and mobile technologies
Experience with creating a complete set of IT Security and Data Privacy policies, processes and procedures
Strong understanding of IT Security metrics
Strong understanding of IT Security monitoring and incident response/management tools, techniques and procedures
Familiarity with IT Risk Management frameworks and approaches (e.g. RiskIT, etc.)
Hold one or more relevant professional certification (CISSP, SANS GSEC or global equivalents)
Should have excellent communications skills to interact efficiently with a variety of technical and non-technical stakeholders and program contributors
Bachelor’s degree required, with a preference for a degree in a related field (information technology, management, pre-law, etc.)
Experience in the financial services industry or industries is desirable
Note:
Internally this role is referred to as Director, Cybersecurity & IT Risk Management
Inclusion and Equal Opportunity Employment
goeasy is an equal opportunity employer. In addition, goeasy is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
Additional Information:
All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire. We thank all interested applicants, however we will only be contacting those for interview who possess the skills and qualifications outlined above.
Why should you work for goeasy?
To learn more about our great company please click the links below:
PAID1234
#LI-POST
Business Unit
easyfinancial Lending> Moncton (efs 2954)
Location
Moncton, New Brunswick
If you are looking to join one of Canada’s fastest growing companies, goeasy Ltd. is the place for you! Recognized as one of North America’s Most Engaged Workplaces, we want the best to join our team.
easyfinancial is our consumer lending business that offers secured and unsecured installment loans of up to $35,000. It is our mission to provide everyday Canadians the chance for a better tomorrow, today by giving them access to the credit they need and by offering them a second chance when they have been turned down by banks and traditional lenders. With a retail network of nearly 400 locations across Canada and over 1900 employees, we are able to build lasting relationships with our customers as we help them rebuild their credit and graduate towards prime rates and a brighter financial future.
Working at goeasy during COVID-19:
We are committed to the health and safety of our current and potential employees. Here are some of the things we have done to stay ahead and continue our operations during this pandemic:
Adoption of best practices and protocols to ensure a safe interview and onboarding experience
Continuing to serve our customers through our phone and digital channels
Mandatory social distancing in all of our locations
Maximum person limit in our branches and stores
Rigorous hygiene practices in all branch and store locations
Free virtual healthcare access for all permanent employees
Continued partnerships and donations to foundations & causes we care about ie. Boys and Girls Club of Canada
So, what will you do as a Financial Service Representative?
You will build superior customer sales experiences by engaging, listening and understanding the financial needs of potential customers and matching their needs to our lending solutions in a pleasurable sales environment
You will demonstrate compassion and empathy toward customers to be able to hear their story and help with the most appropriate sale of our financial services based on individual needs
You will welcome and engage customers visiting your branch location or by actively prospecting new clients through a combination marketing and outbound sales call activity with a view to achieving and exceeding branch sales targets
You will capitalize on financial cross-sales and add-on products by paying attention to customer needs to specifically pinpoint sales opportunities while clearly and openly communicating the terms and conditions of our financial products
Review and evaluate online financial loan applications, assess the applicants’ credit worthiness, perform financial analysis, and other risk assessments to improve quality of the sale and limit future collection items
Manage collections activities for all past due financial accounts, maintaining an impeccable level of service
Accurately secure all required information to fulfill customer applications for products and maintain information and records to limit errors
What we are looking for:
A minimum of 1 year of experience in a customer-facing targeted sales environment; experience in either consumer finance or pay day loan industries is strongly preferred
Secondary school diploma is required; post-secondary education with a background in Business or a Finance is preferred
People Oriented, Enterprising and an excellent communicator with the ability to build memorable customer experiences for every financial sale
Proficient with PCs, Microsoft Office (Excel, Word, and Outlook), strong keyboarding skills and an ability to learn and master new software programs
Ability to multi-task, adapt to change in a dynamic sales environment
Achievement and results oriented with a positive personality to drive sales and increase customer happiness
Insightful, compassionate and operate with integrity with every sale – care deeply for our customers!
Why should you work for goeasy?
To learn more about our phenomenal company please click the links below:
http://goeasy.com/careers/
Inclusion and Equal Opportunity Employment
goeasy is an equal opportunity employer. In addition, goeasy is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation due to a disability and we will work with you to address your needs.
Additional Information:
To be considered for hire, you will be need to successfully pass a criminal background check, credit check, and validation of your work experience. You will be able to provide schedule flexibility to ensure that the location’s hours can be covered to meet our customer’s needs – details by location will be discussed in the interview process.
We thank all interested applicants, however we will only be contacting those for interview who possess the skills and qualifications outlined above.
easyfinancial is our consumer lending business that offers secured and unsecured installment loans of up to $35,000. It is our mission to provide everyday Canadians the chance for a better tomorrow, today by giving them access to the credit they need and by offering them a second chance when they have been turned down by banks and traditional lenders. With a retail network of nearly 400 locations across Canada and over 1900 employees, we are able to build lasting relationships with our customers as we help them rebuild their credit and graduate towards prime rates and a brighter financial future.
Working at goeasy during COVID-19:
We are committed to the health and safety of our current and potential employees. Here are some of the things we have done to stay ahead and continue our operations during this pandemic:
Adoption of best practices and protocols to ensure a safe interview and onboarding experience
Continuing to serve our customers through our phone and digital channels
Mandatory social distancing in all of our locations
Maximum person limit in our branches and stores
Rigorous hygiene practices in all branch and store locations
Free virtual healthcare access for all permanent employees
Continued partnerships and donations to foundations & causes we care about ie. Boys and Girls Club of Canada
So, what will you do as a Financial Service Representative?
You will build superior customer sales experiences by engaging, listening and understanding the financial needs of potential customers and matching their needs to our lending solutions in a pleasurable sales environment
You will demonstrate compassion and empathy toward customers to be able to hear their story and help with the most appropriate sale of our financial services based on individual needs
You will welcome and engage customers visiting your branch location or by actively prospecting new clients through a combination marketing and outbound sales call activity with a view to achieving and exceeding branch sales targets
You will capitalize on financial cross-sales and add-on products by paying attention to customer needs to specifically pinpoint sales opportunities while clearly and openly communicating the terms and conditions of our financial products
Review and evaluate online financial loan applications, assess the applicants’ credit worthiness, perform financial analysis, and other risk assessments to improve quality of the sale and limit future collection items
Manage collections activities for all past due financial accounts, maintaining an impeccable level of service
Accurately secure all required information to fulfill customer applications for products and maintain information and records to limit errors
What we are looking for:
A minimum of 1 year of experience in a customer-facing targeted sales environment; experience in either consumer finance or pay day loan industries is strongly preferred
Secondary school diploma is required; post-secondary education with a background in Business or a Finance is preferred
People Oriented, Enterprising and an excellent communicator with the ability to build memorable customer experiences for every financial sale
Proficient with PCs, Microsoft Office (Excel, Word, and Outlook), strong keyboarding skills and an ability to learn and master new software programs
Ability to multi-task, adapt to change in a dynamic sales environment
Achievement and results oriented with a positive personality to drive sales and increase customer happiness
Insightful, compassionate and operate with integrity with every sale – care deeply for our customers!
Why should you work for goeasy?
To learn more about our phenomenal company please click the links below:
http://goeasy.com/careers/
Inclusion and Equal Opportunity Employment
goeasy is an equal opportunity employer. In addition, goeasy is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation due to a disability and we will work with you to address your needs.
Additional Information:
To be considered for hire, you will be need to successfully pass a criminal background check, credit check, and validation of your work experience. You will be able to provide schedule flexibility to ensure that the location’s hours can be covered to meet our customer’s needs – details by location will be discussed in the interview process.
We thank all interested applicants, however we will only be contacting those for interview who possess the skills and qualifications outlined above.
Business Unit
easyhome Leasing> Peterborough (eh 547)
Location
Peterborough, Ontario
easyhome is the largest merchandise lease-to-own company in Canada. With over 160 locations from coast to coast, we offer top quality, brand name household furnishings, appliances and home electronics to consumers on convenient weekly or monthly leasing agreements.
Working at goeasy during COVID-19:
We are committed to the health and safety of our current and potential employees. Here are some of the things we have done to stay ahead and continue our operations during this pandemic:
Adoption of best practices and protocols to ensure a safe interview and onboarding experience
Continuing to serve our customers through our phone and digital channels
Mandatory social distancing in all of our locations
Maximum person limit in our branches and stores
Rigorous hygiene practices in all branch and store locations
Free virtual healthcare access for all permanent employees
Continued partnerships and donations to foundations & causes we care about ie. Boys and Girls Club of Canada
So what will a Sales Specialist do?
Create great customer sales experiences in our retail stores by providing excellent customer service and selling home furnishing and electronics leases to new and existing retail customers
Maximize retail store growth - Sales Specialists drive the profitability of the retail store, ensuring that every sale is optimal for both the customer and our retail business
Manage overall day to day retail operations – Sales Specialists manage customer accounts, collection activities, and the merchandising and maintenance of the store
Deliver positive customer sales experiences in every interaction, while also ensuring that all prospect customers at the retail store are greeted in a warm and empathetic manner
Capitalize on cross-sales and add-on products opportunities by paying attention to customer needs while providing high quality customer service
Be Open. transparently communicate the terms and conditions of our lease agreements and follow best in class sales practices to minimize future collections
Here’s what we are looking for:
Sales and or/Collections experience is an asset, but we really want people who are motivated by success and surpassing targets. A competitive attitude in sales and customer service is key to our retail business
Experience working in a sales-target driven retail setting with high attention to customer service is a strong asset
People Oriented, Enterprising and an excellent communicator with the ability to create memorable customer experiences for every financial sale
Proficient with PCs, Microsoft Office (Excel, Word, and Outlook), strong keyboarding skills and an ability to learn and master new software programs
Ability to multi-task, adapt to change in a fast-paced sales environment
Empathetic, compassionate and operate with integrity with every sale – really care for our customers!
Experience driving a delivery truck an asset but not required; physically able to move home furnishings within the retail store
Valid driver’s license, and a clean driver’s abstract (for the past 3 years), and able to clear our background check
Additional Information:
All candidates considered for hire must successfully pass a criminal background check and validation of their work experience to qualify for hire. A credit check may now be a condition of employment in specific easyhome locations. Candidates must provide schedule flexibility to ensure that the location’s hours can be covered to meet our customer’s needs – details by location will be discussed in the interview process.
We thank all interested applicants, however we will only be contacting those for interview who possess the skills and qualifications outlined above.
Why work for goeasy?
To learn more about our great company please click the links below:
goeasy Employee Video
http://goeasy.com/careers/
Inclusion and Equal Opportunity Employment
goeasy is an equal opportunity employer. In addition, goeasy is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
Working at goeasy during COVID-19:
We are committed to the health and safety of our current and potential employees. Here are some of the things we have done to stay ahead and continue our operations during this pandemic:
Adoption of best practices and protocols to ensure a safe interview and onboarding experience
Continuing to serve our customers through our phone and digital channels
Mandatory social distancing in all of our locations
Maximum person limit in our branches and stores
Rigorous hygiene practices in all branch and store locations
Free virtual healthcare access for all permanent employees
Continued partnerships and donations to foundations & causes we care about ie. Boys and Girls Club of Canada
So what will a Sales Specialist do?
Create great customer sales experiences in our retail stores by providing excellent customer service and selling home furnishing and electronics leases to new and existing retail customers
Maximize retail store growth - Sales Specialists drive the profitability of the retail store, ensuring that every sale is optimal for both the customer and our retail business
Manage overall day to day retail operations – Sales Specialists manage customer accounts, collection activities, and the merchandising and maintenance of the store
Deliver positive customer sales experiences in every interaction, while also ensuring that all prospect customers at the retail store are greeted in a warm and empathetic manner
Capitalize on cross-sales and add-on products opportunities by paying attention to customer needs while providing high quality customer service
Be Open. transparently communicate the terms and conditions of our lease agreements and follow best in class sales practices to minimize future collections
Here’s what we are looking for:
Sales and or/Collections experience is an asset, but we really want people who are motivated by success and surpassing targets. A competitive attitude in sales and customer service is key to our retail business
Experience working in a sales-target driven retail setting with high attention to customer service is a strong asset
People Oriented, Enterprising and an excellent communicator with the ability to create memorable customer experiences for every financial sale
Proficient with PCs, Microsoft Office (Excel, Word, and Outlook), strong keyboarding skills and an ability to learn and master new software programs
Ability to multi-task, adapt to change in a fast-paced sales environment
Empathetic, compassionate and operate with integrity with every sale – really care for our customers!
Experience driving a delivery truck an asset but not required; physically able to move home furnishings within the retail store
Valid driver’s license, and a clean driver’s abstract (for the past 3 years), and able to clear our background check
Additional Information:
All candidates considered for hire must successfully pass a criminal background check and validation of their work experience to qualify for hire. A credit check may now be a condition of employment in specific easyhome locations. Candidates must provide schedule flexibility to ensure that the location’s hours can be covered to meet our customer’s needs – details by location will be discussed in the interview process.
We thank all interested applicants, however we will only be contacting those for interview who possess the skills and qualifications outlined above.
Why work for goeasy?
To learn more about our great company please click the links below:
goeasy Employee Video
http://goeasy.com/careers/
Inclusion and Equal Opportunity Employment
goeasy is an equal opportunity employer. In addition, goeasy is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
Business Unit
easyfinancial Lending> Hamilton (efs 2604)
Location
Hamilton, Ontario
If you are looking to join one of Canada’s fastest growing companies, goeasy Ltd. is the place for you! Recognized as one of North America’s Most Engaged Workplaces, we want the best to join our team.
easyfinancial is our consumer lending business that offers secured and unsecured installment loans of up to $45,000. It is our mission to provide everyday Canadians the chance for a better tomorrow, today by giving them access to the credit they need and by offering them a second chance when they have been turned down by banks and traditional lenders. With a retail network of nearly 400 locations across Canada and over 1900 employees, we are able to build lasting relationships with our customers as we help them rebuild their credit and graduate towards prime rates and a brighter financial future.
Working at goeasy during COVID-19:
We are committed to the health and safety of our current and potential employees. Here are some of the things we have done to stay ahead and continue our operations during this pandemic:
Adoption of best practices and protocols to ensure a safe interview and onboarding experience
Continuing to serve our customers through our phone and digital channels
Mandatory social distancing in all of our locations
Maximum person limit in our branches and stores
Rigorous hygiene practices in all branch and store locations
Free virtual healthcare access for all permanent employees
Continued partnerships and donations to foundations & causes we care about ie. Boys and Girls Club of Canada
So, what will you do as a Financial Service Representative?
You will build superior customer sales experiences by engaging, listening and understanding the financial needs of potential customers and matching their needs to our lending solutions in a pleasurable sales environment
You will demonstrate compassion and empathy toward customers to be able to hear their story and help with the most appropriate sale of our financial services based on individual needs
You will welcome and engage customers visiting your branch location or by actively prospecting new clients through a combination marketing and outbound sales call activity with a view to achieving and exceeding branch sales targets
You will capitalize on financial cross-sales and add-on products by paying attention to customer needs to specifically pinpoint sales opportunities while clearly and openly communicating the terms and conditions of our financial products
Review and evaluate online financial loan applications, assess the applicants’ credit worthiness, perform financial analysis, and other risk assessments to improve quality of the sale and limit future collection items
Manage collections activities for all past due financial accounts, maintaining an impeccable level of service
Accurately secure all required information to fulfill customer applications for products and maintain information and records to limit errors
What we are looking for:
A minimum of 1 year of experience in a customer-facing targeted sales environment; experience in either consumer finance or pay day loan industries is strongly preferred
Secondary school diploma is required; post-secondary education with a background in Business or a Finance is preferred
People Oriented, Enterprising and an excellent communicator with the ability to build memorable customer experiences for every financial sale
Proficient with PCs, Microsoft Office (Excel, Word, and Outlook), strong keyboarding skills and an ability to learn and master new software programs
Ability to multi-task, adapt to change in a dynamic sales environment
Achievement and results oriented with a positive personality to drive sales and increase customer happiness
Insightful, compassionate and operate with integrity with every sale – care deeply for our customers!
Why should you work for goeasy?
To learn more about our phenomenal company please click the links below:
http://goeasy.com/careers/
Inclusion and Equal Opportunity Employment
goeasy is an equal opportunity employer. In addition, goeasy is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation due to a disability and we will work with you to address your needs.
Additional Information:
To be considered for hire, you will be need to successfully pass a criminal background check, credit check, and validation of your work experience. You will be able to provide schedule flexibility to ensure that the location’s hours can be covered to meet our customer’s needs – details by location will be discussed in the interview process.
We thank all interested applicants, however we will only be contacting those for interview who possess the skills and qualifications outlined above.
easyfinancial is our consumer lending business that offers secured and unsecured installment loans of up to $45,000. It is our mission to provide everyday Canadians the chance for a better tomorrow, today by giving them access to the credit they need and by offering them a second chance when they have been turned down by banks and traditional lenders. With a retail network of nearly 400 locations across Canada and over 1900 employees, we are able to build lasting relationships with our customers as we help them rebuild their credit and graduate towards prime rates and a brighter financial future.
Working at goeasy during COVID-19:
We are committed to the health and safety of our current and potential employees. Here are some of the things we have done to stay ahead and continue our operations during this pandemic:
Adoption of best practices and protocols to ensure a safe interview and onboarding experience
Continuing to serve our customers through our phone and digital channels
Mandatory social distancing in all of our locations
Maximum person limit in our branches and stores
Rigorous hygiene practices in all branch and store locations
Free virtual healthcare access for all permanent employees
Continued partnerships and donations to foundations & causes we care about ie. Boys and Girls Club of Canada
So, what will you do as a Financial Service Representative?
You will build superior customer sales experiences by engaging, listening and understanding the financial needs of potential customers and matching their needs to our lending solutions in a pleasurable sales environment
You will demonstrate compassion and empathy toward customers to be able to hear their story and help with the most appropriate sale of our financial services based on individual needs
You will welcome and engage customers visiting your branch location or by actively prospecting new clients through a combination marketing and outbound sales call activity with a view to achieving and exceeding branch sales targets
You will capitalize on financial cross-sales and add-on products by paying attention to customer needs to specifically pinpoint sales opportunities while clearly and openly communicating the terms and conditions of our financial products
Review and evaluate online financial loan applications, assess the applicants’ credit worthiness, perform financial analysis, and other risk assessments to improve quality of the sale and limit future collection items
Manage collections activities for all past due financial accounts, maintaining an impeccable level of service
Accurately secure all required information to fulfill customer applications for products and maintain information and records to limit errors
What we are looking for:
A minimum of 1 year of experience in a customer-facing targeted sales environment; experience in either consumer finance or pay day loan industries is strongly preferred
Secondary school diploma is required; post-secondary education with a background in Business or a Finance is preferred
People Oriented, Enterprising and an excellent communicator with the ability to build memorable customer experiences for every financial sale
Proficient with PCs, Microsoft Office (Excel, Word, and Outlook), strong keyboarding skills and an ability to learn and master new software programs
Ability to multi-task, adapt to change in a dynamic sales environment
Achievement and results oriented with a positive personality to drive sales and increase customer happiness
Insightful, compassionate and operate with integrity with every sale – care deeply for our customers!
Why should you work for goeasy?
To learn more about our phenomenal company please click the links below:
http://goeasy.com/careers/
Inclusion and Equal Opportunity Employment
goeasy is an equal opportunity employer. In addition, goeasy is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation due to a disability and we will work with you to address your needs.
Additional Information:
To be considered for hire, you will be need to successfully pass a criminal background check, credit check, and validation of your work experience. You will be able to provide schedule flexibility to ensure that the location’s hours can be covered to meet our customer’s needs – details by location will be discussed in the interview process.
We thank all interested applicants, however we will only be contacting those for interview who possess the skills and qualifications outlined above.
Business Unit
easyhome Leasing> Gander (eh 934)
Location
Gander, Newfoundland & Labrador
easyhome is the largest merchandise lease-to-own company in Canada. With over 160 locations from coast to coast, we offer top quality, brand name household furnishings, appliances and home electronics to consumers on convenient weekly or monthly leasing agreements.
Working at goeasy during COVID-19:
We are committed to the health and safety of our current and potential employees. Here are some of the things we have done to stay ahead and continue our operations during this pandemic:
Adoption of best practices and protocols to ensure a safe interview and onboarding experience
Continuing to serve our customers through our phone and digital channels
Mandatory social distancing in all of our locations
Maximum person limit in our branches and stores
Rigorous hygiene practices in all branch and store locations
Free virtual healthcare access for all permanent employees
Continued partnerships and donations to foundations & causes we care about ie. Boys and Girls Club of Canada
So what will a Sales Specialist do?
Create great customer sales experiences in our retail stores by providing excellent customer service and selling home furnishing and electronics leases to new and existing retail customers
Maximize retail store growth - Sales Specialists drive the profitability of the retail store, ensuring that every sale is optimal for both the customer and our retail business
Manage overall day to day retail operations – Sales Specialists manage customer accounts, collection activities, and the merchandising and maintenance of the store
Deliver positive customer sales experiences in every interaction, while also ensuring that all prospect customers at the retail store are greeted in a warm and empathetic manner
Capitalize on cross-sales and add-on products opportunities by paying attention to customer needs while providing high quality customer service
Be Open. transparently communicate the terms and conditions of our lease agreements and follow best in class sales practices to minimize future collections
Here’s what we are looking for:
Sales and or/Collections experience is an asset, but we really want people who are motivated by success and surpassing targets. A competitive attitude in sales and customer service is key to our retail business
Experience working in a sales-target driven retail setting with high attention to customer service is a strong asset
People Oriented, Enterprising and an excellent communicator with the ability to create memorable customer experiences for every financial sale
Proficient with PCs, Microsoft Office (Excel, Word, and Outlook), strong keyboarding skills and an ability to learn and master new software programs
Ability to multi-task, adapt to change in a fast-paced sales environment
Empathetic, compassionate and operate with integrity with every sale – really care for our customers!
Experience driving a delivery truck an asset but not required; physically able to move home furnishings within the retail store
Valid driver’s license, and a clean driver’s abstract (for the past 3 years), and able to clear our background check
Additional Information:
All candidates considered for hire must successfully pass a criminal background check and validation of their work experience to qualify for hire. A credit check may now be a condition of employment in specific easyhome locations. Candidates must provide schedule flexibility to ensure that the location’s hours can be covered to meet our customer’s needs – details by location will be discussed in the interview process.
We thank all interested applicants, however we will only be contacting those for interview who possess the skills and qualifications outlined above.
Why work for goeasy?
To learn more about our great company please click the links below:
http://goeasy.com/careers/
Inclusion and Equal Opportunity Employment
goeasy is an equal opportunity employer. In addition, goeasy is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
Working at goeasy during COVID-19:
We are committed to the health and safety of our current and potential employees. Here are some of the things we have done to stay ahead and continue our operations during this pandemic:
Adoption of best practices and protocols to ensure a safe interview and onboarding experience
Continuing to serve our customers through our phone and digital channels
Mandatory social distancing in all of our locations
Maximum person limit in our branches and stores
Rigorous hygiene practices in all branch and store locations
Free virtual healthcare access for all permanent employees
Continued partnerships and donations to foundations & causes we care about ie. Boys and Girls Club of Canada
So what will a Sales Specialist do?
Create great customer sales experiences in our retail stores by providing excellent customer service and selling home furnishing and electronics leases to new and existing retail customers
Maximize retail store growth - Sales Specialists drive the profitability of the retail store, ensuring that every sale is optimal for both the customer and our retail business
Manage overall day to day retail operations – Sales Specialists manage customer accounts, collection activities, and the merchandising and maintenance of the store
Deliver positive customer sales experiences in every interaction, while also ensuring that all prospect customers at the retail store are greeted in a warm and empathetic manner
Capitalize on cross-sales and add-on products opportunities by paying attention to customer needs while providing high quality customer service
Be Open. transparently communicate the terms and conditions of our lease agreements and follow best in class sales practices to minimize future collections
Here’s what we are looking for:
Sales and or/Collections experience is an asset, but we really want people who are motivated by success and surpassing targets. A competitive attitude in sales and customer service is key to our retail business
Experience working in a sales-target driven retail setting with high attention to customer service is a strong asset
People Oriented, Enterprising and an excellent communicator with the ability to create memorable customer experiences for every financial sale
Proficient with PCs, Microsoft Office (Excel, Word, and Outlook), strong keyboarding skills and an ability to learn and master new software programs
Ability to multi-task, adapt to change in a fast-paced sales environment
Empathetic, compassionate and operate with integrity with every sale – really care for our customers!
Experience driving a delivery truck an asset but not required; physically able to move home furnishings within the retail store
Valid driver’s license, and a clean driver’s abstract (for the past 3 years), and able to clear our background check
Additional Information:
All candidates considered for hire must successfully pass a criminal background check and validation of their work experience to qualify for hire. A credit check may now be a condition of employment in specific easyhome locations. Candidates must provide schedule flexibility to ensure that the location’s hours can be covered to meet our customer’s needs – details by location will be discussed in the interview process.
We thank all interested applicants, however we will only be contacting those for interview who possess the skills and qualifications outlined above.
Why work for goeasy?
To learn more about our great company please click the links below:
http://goeasy.com/careers/
Inclusion and Equal Opportunity Employment
goeasy is an equal opportunity employer. In addition, goeasy is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
Business Unit
Head Office
Location
Mississauga, Ontario
If you are looking to join one of Canada’s fastest growing companies, goeasy Ltd. is the place for you! Recognized as one of Canada’s Most Admired Corporate Cultures, one of Canada’s Top 50 Fintech’s and one of North America’s Most Engaged Workplaces, we want the best and brightest to join our team.
We are a publicly traded company on the TSX with over 4000% shareholder return since 2001, goeasy operates two main business units. easyfinancial is our consumer lending business that offers secured and unsecured installment loans of up to $45,000 and easyhome is Canada’s largest merchandise lease-to-own company. It is our mission to provide everyday Canadians the chance for a better tomorrow, today by giving them access to the credit they need and by offering them a second chance when they have been turned down by banks and traditional lenders. With a retail network of nearly 400 locations across Canada and over 2000 employees, we are able to build lasting relationships with our customers as we help them rebuild their credit and graduate towards prime rates and a brighter financial future.
Reporting into the Chief Information Officer, the Vice President of Enterprise Business Solution Delivery & Relationship Management leads to ensure goeasy has integrated business capability, roadmap strategies and information technology investment and execution plans that are aligned with the strategic priorities and operating plans of the organization. As a strong people-oriented leader, the successful candidate will act as an enabler for her/his direct team and cross functional groups to translate goeasy’s Integrated IT and Business Solution roadmap-strategy and IT investment governance plans into projects and detailed action plans which support the businesses’ strategic objectives and transformation initiatives. This role is pivotal in the planning, design, configuration and implementation of applications and business systems which support core organizational functions and processes.
Responsibilities:
There are 5 main areas of responsibility for this role today, with endless opportunities to shape the future of how we deliver our solutions in a highly customer centric environment.
1) Building an Integrated Technology Roadmap
Conceives, defines, develops and manages the end to end process required to create an integrated technology roadmap comprised of individual business unit plans, and technology investments that support strategic and operational priorities
Partners with senior leadership and Business Unit leaders to identify and prioritize technology requirements and enhancements needed in support of business operations to determine what should be done and in what order
Implements and maintains enterprise application roadmaps which include capacity planning and modeling in support of short- and longer-term business requirements and projects
Ensures goeasy has a well understood and shared, technology agenda, which includes a defined target state and strategic roadmaps which govern investment priorities and technology decisions
2) Enterprise Application & Solution Support
Leads the provision of business solution support for goeasy to ensure existing technology is operating effectively, continues to be aligned with customer needs and enables efficient retailing operations
Ensures health of existing business applications which include in store systems, cloud applications, lending platforms, HR, Finance, Marketing, Merchandising, Logistics, CRM etc.
Ensures successful implementation of existing system enhancements, upgrades, updates, patches, and fixes to ensure optimal system performance, data integrity, and reliability
Reviews legacy technology to determine whether it requires enhancements, upgrades or replacement. Completes cost benefit analysis to determine time frame for chosen course of action. Engages technology users in proof of concept pilots to test design and functionality of technology solutions
3) People Leadership
Leads, engages, develops and coordinates a team of professional and technical staff providing IT services to a customer centric organization that is undergoing considerable transformation
Attracts, retains and develops the mix and caliber of talent required to deliver enabling and value-added technology solutions and technical support services to the business.
Provides the training and development required to build new/expanded technical and relationship management skills and the business understanding required to be viewed as valued partners by the business
Mentors and coaches team members regarding technical assignments and project management to ensure timely, cost effective and high-quality service delivery and cultivates a culture and operating style which promotes excellence in customer, operations and employee service delivery
4) Delivery of Strategic Projects and Critical Investments
Consults with business leaders to define, translate and dissect big change ideas and initiatives into foundational elements and discreet components. Clarifies business requirements, identifies potential gaps or barriers to developing purchasing and implementing desired solutions (cost constraints, surrounding processes, interconnectedness with other systems) and recommends project design revisions necessary to ensure project success
Oversees the procurement of software and services in order to maximize the return on information technology investments.
Directs external service providers and vendors retained to deliver projects or components of projects by scheduling update meetings to confirm that projects milestones are on track to be achieved and services will be delivered within budget, scope and quality agreed to by the business, the IT division and third party contractors
Ensures sustainable technology delivery models exist, are frequently refreshed, fully compliant, innovative, and enabled, to offer clients a proactive and efficient customer-oriented experience.
5) Pre-project ideation & Innovation
Supports goeasy’s strategic objectives, by researching and identifying enabling technologies designed to increases sales, deliver operating efficiencies, cost savings, productivity improvements and customer service enhancements
Identifies opportunities for innovation to ensure success in an increasingly competitive and fast-moving industry landscape
Maintains effective relationships with business leaders across the organization to collect information about their IT needs and to coordinate the delivery of approved projects
Conceptualizes, defines and oversees the development, configuration and implementation of new technologies and platforms which support the transformation of the business.
Qualifications:
University degree in, computer science, business or related discipline (or equivalent) is required.
8-10 (or more) years of progressively responsible leadership and technology experience ideally in either financial services, a progressive multi-unit retailer, or a related industry.
A strong visionary leader with a track record of enabling teams and attracting and retaining a highly diverse and talented workforce
Expertise in business process re-engineering
A demonstrated track record of successful implementation of system solutions, products and technology with a key focus on relationship management
Demonstrated leadership in developing and managing IT delivery and execution in a complex, fast paced and dynamic environment during times of significant growth and change
Expert at contract negotiations and vendor relationship management
A leader whose personal values align with goeasy’s, and who will possess a passionate commitment, and respect for the organization’s mission, values, culture and customers.
Inclusion and Equal Opportunity Employment
goeasy is an equal opportunity employer. In addition, goeasy is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
Additional Information:
All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.
We thank all interested applicants, however we will only be contacting those for interview who possess the skills and qualifications outlined above.
Why should you work for goeasy?
To learn more about our great company please click the links below:
http://goeasy.com/careers/
PAID1234
#LI-POST
We are a publicly traded company on the TSX with over 4000% shareholder return since 2001, goeasy operates two main business units. easyfinancial is our consumer lending business that offers secured and unsecured installment loans of up to $45,000 and easyhome is Canada’s largest merchandise lease-to-own company. It is our mission to provide everyday Canadians the chance for a better tomorrow, today by giving them access to the credit they need and by offering them a second chance when they have been turned down by banks and traditional lenders. With a retail network of nearly 400 locations across Canada and over 2000 employees, we are able to build lasting relationships with our customers as we help them rebuild their credit and graduate towards prime rates and a brighter financial future.
Reporting into the Chief Information Officer, the Vice President of Enterprise Business Solution Delivery & Relationship Management leads to ensure goeasy has integrated business capability, roadmap strategies and information technology investment and execution plans that are aligned with the strategic priorities and operating plans of the organization. As a strong people-oriented leader, the successful candidate will act as an enabler for her/his direct team and cross functional groups to translate goeasy’s Integrated IT and Business Solution roadmap-strategy and IT investment governance plans into projects and detailed action plans which support the businesses’ strategic objectives and transformation initiatives. This role is pivotal in the planning, design, configuration and implementation of applications and business systems which support core organizational functions and processes.
Responsibilities:
There are 5 main areas of responsibility for this role today, with endless opportunities to shape the future of how we deliver our solutions in a highly customer centric environment.
1) Building an Integrated Technology Roadmap
Conceives, defines, develops and manages the end to end process required to create an integrated technology roadmap comprised of individual business unit plans, and technology investments that support strategic and operational priorities
Partners with senior leadership and Business Unit leaders to identify and prioritize technology requirements and enhancements needed in support of business operations to determine what should be done and in what order
Implements and maintains enterprise application roadmaps which include capacity planning and modeling in support of short- and longer-term business requirements and projects
Ensures goeasy has a well understood and shared, technology agenda, which includes a defined target state and strategic roadmaps which govern investment priorities and technology decisions
2) Enterprise Application & Solution Support
Leads the provision of business solution support for goeasy to ensure existing technology is operating effectively, continues to be aligned with customer needs and enables efficient retailing operations
Ensures health of existing business applications which include in store systems, cloud applications, lending platforms, HR, Finance, Marketing, Merchandising, Logistics, CRM etc.
Ensures successful implementation of existing system enhancements, upgrades, updates, patches, and fixes to ensure optimal system performance, data integrity, and reliability
Reviews legacy technology to determine whether it requires enhancements, upgrades or replacement. Completes cost benefit analysis to determine time frame for chosen course of action. Engages technology users in proof of concept pilots to test design and functionality of technology solutions
3) People Leadership
Leads, engages, develops and coordinates a team of professional and technical staff providing IT services to a customer centric organization that is undergoing considerable transformation
Attracts, retains and develops the mix and caliber of talent required to deliver enabling and value-added technology solutions and technical support services to the business.
Provides the training and development required to build new/expanded technical and relationship management skills and the business understanding required to be viewed as valued partners by the business
Mentors and coaches team members regarding technical assignments and project management to ensure timely, cost effective and high-quality service delivery and cultivates a culture and operating style which promotes excellence in customer, operations and employee service delivery
4) Delivery of Strategic Projects and Critical Investments
Consults with business leaders to define, translate and dissect big change ideas and initiatives into foundational elements and discreet components. Clarifies business requirements, identifies potential gaps or barriers to developing purchasing and implementing desired solutions (cost constraints, surrounding processes, interconnectedness with other systems) and recommends project design revisions necessary to ensure project success
Oversees the procurement of software and services in order to maximize the return on information technology investments.
Directs external service providers and vendors retained to deliver projects or components of projects by scheduling update meetings to confirm that projects milestones are on track to be achieved and services will be delivered within budget, scope and quality agreed to by the business, the IT division and third party contractors
Ensures sustainable technology delivery models exist, are frequently refreshed, fully compliant, innovative, and enabled, to offer clients a proactive and efficient customer-oriented experience.
5) Pre-project ideation & Innovation
Supports goeasy’s strategic objectives, by researching and identifying enabling technologies designed to increases sales, deliver operating efficiencies, cost savings, productivity improvements and customer service enhancements
Identifies opportunities for innovation to ensure success in an increasingly competitive and fast-moving industry landscape
Maintains effective relationships with business leaders across the organization to collect information about their IT needs and to coordinate the delivery of approved projects
Conceptualizes, defines and oversees the development, configuration and implementation of new technologies and platforms which support the transformation of the business.
Qualifications:
University degree in, computer science, business or related discipline (or equivalent) is required.
8-10 (or more) years of progressively responsible leadership and technology experience ideally in either financial services, a progressive multi-unit retailer, or a related industry.
A strong visionary leader with a track record of enabling teams and attracting and retaining a highly diverse and talented workforce
Expertise in business process re-engineering
A demonstrated track record of successful implementation of system solutions, products and technology with a key focus on relationship management
Demonstrated leadership in developing and managing IT delivery and execution in a complex, fast paced and dynamic environment during times of significant growth and change
Expert at contract negotiations and vendor relationship management
A leader whose personal values align with goeasy’s, and who will possess a passionate commitment, and respect for the organization’s mission, values, culture and customers.
Inclusion and Equal Opportunity Employment
goeasy is an equal opportunity employer. In addition, goeasy is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
Additional Information:
All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.
We thank all interested applicants, however we will only be contacting those for interview who possess the skills and qualifications outlined above.
Why should you work for goeasy?
To learn more about our great company please click the links below:
http://goeasy.com/careers/
PAID1234
#LI-POST
Business Unit
Head Office
Location
Mississauga, Ontario
If you are looking to join one of Canada’s fastest growing companies, goeasy Ltd. is the place for you! Recognized as Canada’s Most Admired Corporate Cultures, GTA's Top 100 Employers, one of Canada’s Top 50 Fintech’s and North America’s Most Engaged Workplaces, we want the best and brightest to join our team.
We are a publicly traded company on the TSX with over 4000% shareholder return since 2001, goeasy operates two main business units. easyfinancial is our consumer lending business that offers secured and unsecured installment loans of up to $35,000 and easyhome is Canada’s largest merchandise lease-to-own company. It is our vision to provide everyday Canadians the path for a better tomorrow, today by giving them access to the credit they need and by offering them a second chance when they have been turned down by banks and traditional lenders. With a retail network of nearly 400 locations across Canada and over 1900 employees, we are able to build lasting relationships with our customers as we help them rebuild their credit and graduate towards prime rates and a brighter financial future.
Overview
Reporting to the Chief Information Officer, the VP of IT Infrastructure and Operations will be a true business partner. This individual will evolve their teams to an agile, capable and proactive IT service organization that is focused on creating the best customer experience and achieving the highest level of customer satisfaction. They will personally map a clear information technology delivery strategy consisting of a vision and execution plan for goeasy. Providing support, consultation and decision making on technology matters that will advance business performance, the incumbent will ensure the delivery of cutting edge, forward thinking capabilities that will effectively drive and support goeasy’s business needs and growth.
The ideal candidate is a results-oriented, highly accountable, and business savvy IT leader with a high sense of urgency and a commitment to resolution. They will lead a team of and highly skilled professionals as well as resources assigned by third party partners. To achieve this, the successful candidate will have an impeccable track record of developing and implementing strategy, improving team performance, and achieving results by building a responsive and accountable team, creating and nurturing an innovative and nimble service culture, and leveraging a deep understanding of IT and the business they serve in order to bring to life new capabilities.
Responsibilities:
Create and execute a plan to build a best of breed IT Infrastructure Technology and Operations;
Responsible for building, driving and executing the technology strategy and roadmap, with focus on infrastructure, technology operations and other aspects of technology services while ensuring its integration with the overall IT and business strategic plans.
Lead the evaluation of existing processes and initiate change to a future state structure where required
Establish long term goals, policies, and procedures and oversee implementation to ensure high availability of critical technology systems.
He/She will lead goeasy in the achievement of a more effective and cost beneficial enterprise-wide IT operation including best in class help desk operation and systems and network availability..
Work with HR and IT leadership teams to develop a shared services people strategy that aligns with the business and IT strategy. Continually look for leading-edge and innovative solutions to the recruitment, development and retention of the technology workforce.
Develop and control the annual operating and capital expenditure budget for IT infrastructure and people
Oversee management of the daily operations and staff of all IT business systems (both hardware and software)
Responsible for building and managing vendor relationships to achieve win/win situations and get best results in delivery
Work with the technology leadership team to elevate governance within the organization, especially around Incident and Change Management.
Oversee facilities and hardware installation, operation, and maintenance of servers, networks (both LAN and WAN), routers, end user computing, peripherals, backup systems, all data communications between multiple sites, and all voice communications. This includes managing external IT providers/vendors.
Qualifications:
University degree in engineering, computer science, information or related discipline (or equivalent) is required.
6-8 (or more) years of progressively responsible leadership and technology experience ideally in either financial services, a progressive multi-unit retailer, or a related industry.
Demonstrated leadership in developing and managing IT delivery and execution in a complex, fast paced and dynamic environment during times of significant growth and change.
A demonstrated track record of delivering “breakthrough” IT capability, thinking and results, and works on the assumption that innovation is about not only giving people the autonomy to act but also in having the right processes and comfort with risk-taking.
Solid understanding of current trends in IT, security and risk management best practices, regulatory compliance, collaboration, etc.
Expertise in cloud technology and infrastructure as a service.
Expert is building up Change Management and Incident Management practices to achieve the highest level of system up time possible.
Demonstrated expertise with ITIL process, SAS 70, ISO 27001, high availability systems.
Understanding of data processing methods, computer software systems and business operations and network and system build-out required.
Able to skillfully negotiate internally and externally with senior stakeholders to secure the right outcomes for the IT organization.
Demonstrated ability to build consensus and successfully manage and resolve contentious issues and conflicts.
Expert at contract negotiations and vendor relationship management
Accomplished strategic thinker with superior communication skills and problem solving abilities; able to communicate as an executive business leader and as a technology leader.
Flexible, adaptable and resilient; will adapt approach as situations change in a fast paced and competitive environment.
A leader whose personal values align with goeasy’s, and who will possess a passionate commitment, and respect for the organization’s mission, values, culture and customers.
Excellent planning, prioritization and organizational skills; as well as budget preparation and monitoring skills.
Able to attract, hire and retain a highly diverse and talented workforce.
Inclusion and Equal Opportunity Employment
goeasy is an equal opportunity employer. In addition, goeasy is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
Additional Information:
All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.
We thank all interested applicants, however we will only be contacting those for interview who possess the skills and qualifications outlined above.
Why should you work for goeasy?
To learn more about our great company please click the links below:
http://goeasy.com/careers/
PAID1234
#LI-POST
We are a publicly traded company on the TSX with over 4000% shareholder return since 2001, goeasy operates two main business units. easyfinancial is our consumer lending business that offers secured and unsecured installment loans of up to $35,000 and easyhome is Canada’s largest merchandise lease-to-own company. It is our vision to provide everyday Canadians the path for a better tomorrow, today by giving them access to the credit they need and by offering them a second chance when they have been turned down by banks and traditional lenders. With a retail network of nearly 400 locations across Canada and over 1900 employees, we are able to build lasting relationships with our customers as we help them rebuild their credit and graduate towards prime rates and a brighter financial future.
Overview
Reporting to the Chief Information Officer, the VP of IT Infrastructure and Operations will be a true business partner. This individual will evolve their teams to an agile, capable and proactive IT service organization that is focused on creating the best customer experience and achieving the highest level of customer satisfaction. They will personally map a clear information technology delivery strategy consisting of a vision and execution plan for goeasy. Providing support, consultation and decision making on technology matters that will advance business performance, the incumbent will ensure the delivery of cutting edge, forward thinking capabilities that will effectively drive and support goeasy’s business needs and growth.
The ideal candidate is a results-oriented, highly accountable, and business savvy IT leader with a high sense of urgency and a commitment to resolution. They will lead a team of and highly skilled professionals as well as resources assigned by third party partners. To achieve this, the successful candidate will have an impeccable track record of developing and implementing strategy, improving team performance, and achieving results by building a responsive and accountable team, creating and nurturing an innovative and nimble service culture, and leveraging a deep understanding of IT and the business they serve in order to bring to life new capabilities.
Responsibilities:
Create and execute a plan to build a best of breed IT Infrastructure Technology and Operations;
Responsible for building, driving and executing the technology strategy and roadmap, with focus on infrastructure, technology operations and other aspects of technology services while ensuring its integration with the overall IT and business strategic plans.
Lead the evaluation of existing processes and initiate change to a future state structure where required
Establish long term goals, policies, and procedures and oversee implementation to ensure high availability of critical technology systems.
He/She will lead goeasy in the achievement of a more effective and cost beneficial enterprise-wide IT operation including best in class help desk operation and systems and network availability..
Work with HR and IT leadership teams to develop a shared services people strategy that aligns with the business and IT strategy. Continually look for leading-edge and innovative solutions to the recruitment, development and retention of the technology workforce.
Develop and control the annual operating and capital expenditure budget for IT infrastructure and people
Oversee management of the daily operations and staff of all IT business systems (both hardware and software)
Responsible for building and managing vendor relationships to achieve win/win situations and get best results in delivery
Work with the technology leadership team to elevate governance within the organization, especially around Incident and Change Management.
Oversee facilities and hardware installation, operation, and maintenance of servers, networks (both LAN and WAN), routers, end user computing, peripherals, backup systems, all data communications between multiple sites, and all voice communications. This includes managing external IT providers/vendors.
Qualifications:
University degree in engineering, computer science, information or related discipline (or equivalent) is required.
6-8 (or more) years of progressively responsible leadership and technology experience ideally in either financial services, a progressive multi-unit retailer, or a related industry.
Demonstrated leadership in developing and managing IT delivery and execution in a complex, fast paced and dynamic environment during times of significant growth and change.
A demonstrated track record of delivering “breakthrough” IT capability, thinking and results, and works on the assumption that innovation is about not only giving people the autonomy to act but also in having the right processes and comfort with risk-taking.
Solid understanding of current trends in IT, security and risk management best practices, regulatory compliance, collaboration, etc.
Expertise in cloud technology and infrastructure as a service.
Expert is building up Change Management and Incident Management practices to achieve the highest level of system up time possible.
Demonstrated expertise with ITIL process, SAS 70, ISO 27001, high availability systems.
Understanding of data processing methods, computer software systems and business operations and network and system build-out required.
Able to skillfully negotiate internally and externally with senior stakeholders to secure the right outcomes for the IT organization.
Demonstrated ability to build consensus and successfully manage and resolve contentious issues and conflicts.
Expert at contract negotiations and vendor relationship management
Accomplished strategic thinker with superior communication skills and problem solving abilities; able to communicate as an executive business leader and as a technology leader.
Flexible, adaptable and resilient; will adapt approach as situations change in a fast paced and competitive environment.
A leader whose personal values align with goeasy’s, and who will possess a passionate commitment, and respect for the organization’s mission, values, culture and customers.
Excellent planning, prioritization and organizational skills; as well as budget preparation and monitoring skills.
Able to attract, hire and retain a highly diverse and talented workforce.
Inclusion and Equal Opportunity Employment
goeasy is an equal opportunity employer. In addition, goeasy is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
Additional Information:
All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.
We thank all interested applicants, however we will only be contacting those for interview who possess the skills and qualifications outlined above.
Why should you work for goeasy?
To learn more about our great company please click the links below:
http://goeasy.com/careers/
PAID1234
#LI-POST
If you are looking to join one of Canada’s fastest growing companies, goeasy Ltd. is the place for you! Recognized as one of Canada’s Most Admired Corporate Cultures, one of Canada’s Top 50 Fintech’s and one of North America’s Most Engaged Workplaces, we want the best and brightest to join our team.
We are a publicly traded company on the TSX with over 4000% shareholder return since 2001, goeasy operates two main business units. easyfinancial is our consumer lending business that offers secured and unsecured installment loans of up to $35,000 and easyhome is Canada’s largest merchandise lease-to-own company. It is our mission to provide everyday Canadians the chance for a better tomorrow, today by giving them access to the credit they need and by offering them a second chance when they have been turned down by banks and traditional lenders. With a retail network of nearly 400 locations across Canada and over 2000 employees, we are able to build lasting relationships with our customers as we help them rebuild their credit and graduate towards prime rates and a brighter financial future.
About the Opportunity
The Director, Legal & Corporate Affairs is responsible for providing the full spectrum of expert legal and corporate affairs advice and service, to all functional areas of goeasy. The incumbent will ensure that the organization is effectively and efficiently supported by timely counsel and direction, while providing added value to the operation of the business. They will also ensure that goeasy is well-positioned from a legal and regulatory standpoint where legislative, regulatory or other external factors could affect the business’ operations today or new initiatives and ventures in the future.
Responsibilities (not limited to):
Identifying, addressing and managing the business’ legal and government relations needs in support of strategic objectives; providing support and triage of legal and government relations affairs to the SVP, Legal & Corporate Affairs
Closely monitor government relations activity in every jurisdiction in which goeasy operates.
Advise on complex legal matters and effectively tailor recommendations and solutions to meet business goals as outlined by the Senior Leadership Team and as applicable to a publicly traded company (TSX: GSY)
Continue to implement the strategic government relation plan of the Company with the SVP, Legal & Corporate Affairs, including the implementation of government relations objectives based on the current need of the business
Apprise the SVP, Legal & Corporate Affairs of issues, opportunities and threats related to legal and government relations items that arise
Develop a strong and effective working relationship with all levels of the business in order to provide proper direction, influence and counsel with respect to all legal matters (for example: corporate, commercial, real estate, trademarks employment, litigation, etc.)
Ownership and development of policies and procedures under the domain of or touching legal risk
Contribute to a framework for contract management, including oversight for contract review and negotiations, and work with Legal & Corporate Affairs team to input into same. Participating in the management/procurement of external legal counsel, when required, for specific business initiatives
Provide support, advise and provide legal direction enabling execution in connection with applicable regulatory and governance requirements relating to merger and acquisition, partnership and sponsorship initiatives and proposals that may evolve through strategic planning or in the normal course of goeasy’s growing business model.
Lead (or instruct external counsel, as required) on legal proceedings, as assigned, on behalf of or against the Company. Initiate legal action, as may be necessary or required, to safeguard the legitimate interests of the Company.
Draft and review legal agreements with third party service providers and partners, ensuring that they are appropriately worded and protect goeasy’s interests and performance.
Draft and present legal opinions covering a wide range of functional areas as required.
Responsibility for contributing to the maintenance and administration of all corporate records and registrations, particularly in the context of a public company with operations and registrations in all provinces.
Support drafting and review legal agreements with third part service providers and partners, ensuring that they are appropriate worded and protect goeasy’ s interests and performance.
Provide practical and pragmatic legal opinions covering a wide range of functional areas as required
Provide support with privacy matters, as required, by the SVP, Legal & Corporate Affairs
Qualifications:
4-8 years of working experience, obtained at a law firm or in-house in a corporate legal department; a candidate with the best combination of in-house experience supporting financial services and/or a public company will be preferred;
Experience supporting corporate finance functions with projects such as, but not limited to, financing, high debt yeild, securitization etc
Membership in good standing with the Law Society of Upper Canada, with demonstrated expertise in all relevant areas of the law
A specialty and/or deep knowledge in corporate securities matters and corporate finance transactions is required. Public company experience, particularly supporting TSX-traded companies, is highly preferred.
Exhibits a strong entrepreneurial spirit and is not afraid to challenge the status quo and introduce opportunities/solutions and best practices that enhance the Company’s strategic objectives
Projects a strong presence, with superior relationship building skills and proven success in connecting with different functional areas, partner groups, and member groups;
Experience in government relations preferred; however, consideration will be given to those interested in growing their government relations skills with the Company
An articulate communicator and presents well in front of all levels of management, large groups of people, as well as one-to-one.
Confident and pro-active self-starter, skilled in taking initiative, assessing requirements, coming up with plans and taking the lead in making plans a reality.
Sound judgment and strong decision-making skills with an ability to be a person of influence to the senior leadership team
Communication, presentation, and interpersonal skills are also key components of the ideal profile for this role
Knowledge of the French language is a plus
Inclusion and Equal Opportunity Employment
goeasy is an equal opportunity employer. In addition, goeasy is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
Additional Information:
All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.
We thank all interested applicants, however we will only be contacting those for interview who possess the skills and qualifications outlined above.
Why should you work for goeasy?
To learn more about our great company please click the links below:
www.goeasy.com/careers
PAID1234
#LI-POST
We are a publicly traded company on the TSX with over 4000% shareholder return since 2001, goeasy operates two main business units. easyfinancial is our consumer lending business that offers secured and unsecured installment loans of up to $35,000 and easyhome is Canada’s largest merchandise lease-to-own company. It is our mission to provide everyday Canadians the chance for a better tomorrow, today by giving them access to the credit they need and by offering them a second chance when they have been turned down by banks and traditional lenders. With a retail network of nearly 400 locations across Canada and over 2000 employees, we are able to build lasting relationships with our customers as we help them rebuild their credit and graduate towards prime rates and a brighter financial future.
About the Opportunity
The Director, Legal & Corporate Affairs is responsible for providing the full spectrum of expert legal and corporate affairs advice and service, to all functional areas of goeasy. The incumbent will ensure that the organization is effectively and efficiently supported by timely counsel and direction, while providing added value to the operation of the business. They will also ensure that goeasy is well-positioned from a legal and regulatory standpoint where legislative, regulatory or other external factors could affect the business’ operations today or new initiatives and ventures in the future.
Responsibilities (not limited to):
Identifying, addressing and managing the business’ legal and government relations needs in support of strategic objectives; providing support and triage of legal and government relations affairs to the SVP, Legal & Corporate Affairs
Closely monitor government relations activity in every jurisdiction in which goeasy operates.
Advise on complex legal matters and effectively tailor recommendations and solutions to meet business goals as outlined by the Senior Leadership Team and as applicable to a publicly traded company (TSX: GSY)
Continue to implement the strategic government relation plan of the Company with the SVP, Legal & Corporate Affairs, including the implementation of government relations objectives based on the current need of the business
Apprise the SVP, Legal & Corporate Affairs of issues, opportunities and threats related to legal and government relations items that arise
Develop a strong and effective working relationship with all levels of the business in order to provide proper direction, influence and counsel with respect to all legal matters (for example: corporate, commercial, real estate, trademarks employment, litigation, etc.)
Ownership and development of policies and procedures under the domain of or touching legal risk
Contribute to a framework for contract management, including oversight for contract review and negotiations, and work with Legal & Corporate Affairs team to input into same. Participating in the management/procurement of external legal counsel, when required, for specific business initiatives
Provide support, advise and provide legal direction enabling execution in connection with applicable regulatory and governance requirements relating to merger and acquisition, partnership and sponsorship initiatives and proposals that may evolve through strategic planning or in the normal course of goeasy’s growing business model.
Lead (or instruct external counsel, as required) on legal proceedings, as assigned, on behalf of or against the Company. Initiate legal action, as may be necessary or required, to safeguard the legitimate interests of the Company.
Draft and review legal agreements with third party service providers and partners, ensuring that they are appropriately worded and protect goeasy’s interests and performance.
Draft and present legal opinions covering a wide range of functional areas as required.
Responsibility for contributing to the maintenance and administration of all corporate records and registrations, particularly in the context of a public company with operations and registrations in all provinces.
Support drafting and review legal agreements with third part service providers and partners, ensuring that they are appropriate worded and protect goeasy’ s interests and performance.
Provide practical and pragmatic legal opinions covering a wide range of functional areas as required
Provide support with privacy matters, as required, by the SVP, Legal & Corporate Affairs
Qualifications:
4-8 years of working experience, obtained at a law firm or in-house in a corporate legal department; a candidate with the best combination of in-house experience supporting financial services and/or a public company will be preferred;
Experience supporting corporate finance functions with projects such as, but not limited to, financing, high debt yeild, securitization etc
Membership in good standing with the Law Society of Upper Canada, with demonstrated expertise in all relevant areas of the law
A specialty and/or deep knowledge in corporate securities matters and corporate finance transactions is required. Public company experience, particularly supporting TSX-traded companies, is highly preferred.
Exhibits a strong entrepreneurial spirit and is not afraid to challenge the status quo and introduce opportunities/solutions and best practices that enhance the Company’s strategic objectives
Projects a strong presence, with superior relationship building skills and proven success in connecting with different functional areas, partner groups, and member groups;
Experience in government relations preferred; however, consideration will be given to those interested in growing their government relations skills with the Company
An articulate communicator and presents well in front of all levels of management, large groups of people, as well as one-to-one.
Confident and pro-active self-starter, skilled in taking initiative, assessing requirements, coming up with plans and taking the lead in making plans a reality.
Sound judgment and strong decision-making skills with an ability to be a person of influence to the senior leadership team
Communication, presentation, and interpersonal skills are also key components of the ideal profile for this role
Knowledge of the French language is a plus
Inclusion and Equal Opportunity Employment
goeasy is an equal opportunity employer. In addition, goeasy is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
Additional Information:
All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.
We thank all interested applicants, however we will only be contacting those for interview who possess the skills and qualifications outlined above.
Why should you work for goeasy?
To learn more about our great company please click the links below:
www.goeasy.com/careers
PAID1234
#LI-POST
If you are looking to join one of Canada’s fastest growing companies, goeasy Ltd. is the place for you! Recognized as one of the Top 30 Performing Stocks on the TSX, Canada’s Top Growing Companies, Most Admired Corporate Cultures, Top 50 Fintech’s, and one of North America’s Most Engaged Workplaces, we want the best and brightest to join our team.
We are a publicly traded company on the TSX with over 4000% shareholder return since 2001, goeasy operates two main business units. easyfinancial is our consumer lending business that offers secured and unsecured installment loans of up to $35,000 and easyhome is Canada’s largest merchandise lease-to-own company. It is our vision to provide everyday Canadians the path for a better tomorrow, today by giving them access to the credit they need and by offering them a second chance when they have been turned down by banks and traditional lenders. With a retail network of nearly 400 locations across Canada and over 1900 employees, we are able to build lasting relationships with our customers as we help them rebuild their credit and graduate towards prime rates and a brighter financial future.
goeasy is looking for a highly motivated and energetic individual to manage the overall IT vendor management office (VMO) function. Reporting into VP of business services, you will be responsible for maintaining strong working relationships with IT and Legal departments, as well as communicating the VMO value proposition to various partners. You will oversee the management of vendor relationships and the integration of key partners, internally and externally, to ensure strong and strategic partnerships, cost savings and enhanced services for the complex needs of the goeasy.
Key Responsibilities:
Sets the strategic direction for the IT VMO function.
Establish policies that reduce risk by determining selection processes and criteria, including terms, conditions and negotiations of contracts for all Information Technology purchasing and supplier relationships.
Chairs VMO Governance Committee and manages meeting agendas and schedule.
Provide leadership around Enterprise procurement guidelines and standards while enabling the implementation of innovation practice.
Drive and sustain market intelligence on vendors, capabilities and offerings.
Ensure highest levels of control are in place for managing partners, including but not limited to compliance, operational and service level audits. Define and maintain metrics to measure vendor performance.
Ensure financial and contractual rigour to contract negotiation and creation through experience and leveraging goeasy Finance, Legal teams.
Ensures the development and maintenance of proper record keeping and documentation. Such as, records of purchase items, costs, deliveries and inventories.
Establishes strategic initiatives to drive vendor contract consolidation, cost reduction initiatives and opportunities to bring value to IT through partnering relationships with vendors.
Oversee the interaction with various IT functions to ensure the vendor service delivery organizations are effectively meeting the needs of the business units.
Identify, develop and promote strategic IT infrastructure, applications or service delivery opportunities through coordination of and interaction with IT Senior Leadership and business functions and leverage the vendor's contracts to implement solutions.
Establish and manage a controlled environment that ensures effective and efficient processes.
Develop and manage a VMO continuous improvement program based on defined operating metrics.
Ensures suppliers meet defined requirements, goals and targets.
Establishes supplier improvement targets in cost, quality, delivery and inventory reduction. Leads all aspects of supplier negotiations, including contract terms, pricing, price re-determinations and performance management.
Provides leadership in developing key, long-term supply contracts to achieve continuous improvement.
Oversees the management of IT contracts to ensure cost, service and quality requirements are met.
Keeps abreast of market trends, changes in business practices and new or altered types of materials and services entering the market.
Analyzes key trends in global supply and industry analysis.
Recommends modifications to accommodate regulatory, legislative or industry changes.
Qualifications, Attributes & Competencies:
Post-secondary education in Contract Administration, Business Administration, Commerce or Financial Management, or an equivalent program
5 – 8 years of experience in vendor management and project management in an Information Technology Procurement function
Demonstrated leadership skills to build and manage multi-disciplinary teams supported by strong knowledge of team management standards and methodologies
Adept in strategic sourcing, contract negotiation, and competitive price analysis
Deep interpersonal and communication skills to foster partnerships, consensus and effective relationships with internal staff, clients and external vendor/suppliers
Well-developed negotiation and conflict management skills, with the ability to ensure vendors adhere to contract terms, operations service support and service delivery
Experience establishing and maintaining reporting performance standards and processes including supplier performance scorecards
Knowledge of current technologies and services such as Software-as-a-Service (SAAS), Cloud and Outsourcing
Excellent decision-making and problem-solving skills, and the foresight to anticipate opportunities/problems and present effective solutions
Inclusion and Equal Opportunity Employment
goeasy is an equal opportunity employer. In addition, goeasy is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
Additional Information:
All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.
We thank all interested applicants, however we will only be contacting those for interview who possess the skills and qualifications outlined above.
Why should you work for goeasy?
To learn more about our great company please click the links below:
www.goeasy.com/careers
PAID1234
We are a publicly traded company on the TSX with over 4000% shareholder return since 2001, goeasy operates two main business units. easyfinancial is our consumer lending business that offers secured and unsecured installment loans of up to $35,000 and easyhome is Canada’s largest merchandise lease-to-own company. It is our vision to provide everyday Canadians the path for a better tomorrow, today by giving them access to the credit they need and by offering them a second chance when they have been turned down by banks and traditional lenders. With a retail network of nearly 400 locations across Canada and over 1900 employees, we are able to build lasting relationships with our customers as we help them rebuild their credit and graduate towards prime rates and a brighter financial future.
goeasy is looking for a highly motivated and energetic individual to manage the overall IT vendor management office (VMO) function. Reporting into VP of business services, you will be responsible for maintaining strong working relationships with IT and Legal departments, as well as communicating the VMO value proposition to various partners. You will oversee the management of vendor relationships and the integration of key partners, internally and externally, to ensure strong and strategic partnerships, cost savings and enhanced services for the complex needs of the goeasy.
Key Responsibilities:
Sets the strategic direction for the IT VMO function.
Establish policies that reduce risk by determining selection processes and criteria, including terms, conditions and negotiations of contracts for all Information Technology purchasing and supplier relationships.
Chairs VMO Governance Committee and manages meeting agendas and schedule.
Provide leadership around Enterprise procurement guidelines and standards while enabling the implementation of innovation practice.
Drive and sustain market intelligence on vendors, capabilities and offerings.
Ensure highest levels of control are in place for managing partners, including but not limited to compliance, operational and service level audits. Define and maintain metrics to measure vendor performance.
Ensure financial and contractual rigour to contract negotiation and creation through experience and leveraging goeasy Finance, Legal teams.
Ensures the development and maintenance of proper record keeping and documentation. Such as, records of purchase items, costs, deliveries and inventories.
Establishes strategic initiatives to drive vendor contract consolidation, cost reduction initiatives and opportunities to bring value to IT through partnering relationships with vendors.
Oversee the interaction with various IT functions to ensure the vendor service delivery organizations are effectively meeting the needs of the business units.
Identify, develop and promote strategic IT infrastructure, applications or service delivery opportunities through coordination of and interaction with IT Senior Leadership and business functions and leverage the vendor's contracts to implement solutions.
Establish and manage a controlled environment that ensures effective and efficient processes.
Develop and manage a VMO continuous improvement program based on defined operating metrics.
Ensures suppliers meet defined requirements, goals and targets.
Establishes supplier improvement targets in cost, quality, delivery and inventory reduction. Leads all aspects of supplier negotiations, including contract terms, pricing, price re-determinations and performance management.
Provides leadership in developing key, long-term supply contracts to achieve continuous improvement.
Oversees the management of IT contracts to ensure cost, service and quality requirements are met.
Keeps abreast of market trends, changes in business practices and new or altered types of materials and services entering the market.
Analyzes key trends in global supply and industry analysis.
Recommends modifications to accommodate regulatory, legislative or industry changes.
Qualifications, Attributes & Competencies:
Post-secondary education in Contract Administration, Business Administration, Commerce or Financial Management, or an equivalent program
5 – 8 years of experience in vendor management and project management in an Information Technology Procurement function
Demonstrated leadership skills to build and manage multi-disciplinary teams supported by strong knowledge of team management standards and methodologies
Adept in strategic sourcing, contract negotiation, and competitive price analysis
Deep interpersonal and communication skills to foster partnerships, consensus and effective relationships with internal staff, clients and external vendor/suppliers
Well-developed negotiation and conflict management skills, with the ability to ensure vendors adhere to contract terms, operations service support and service delivery
Experience establishing and maintaining reporting performance standards and processes including supplier performance scorecards
Knowledge of current technologies and services such as Software-as-a-Service (SAAS), Cloud and Outsourcing
Excellent decision-making and problem-solving skills, and the foresight to anticipate opportunities/problems and present effective solutions
Inclusion and Equal Opportunity Employment
goeasy is an equal opportunity employer. In addition, goeasy is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
Additional Information:
All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.
We thank all interested applicants, however we will only be contacting those for interview who possess the skills and qualifications outlined above.
Why should you work for goeasy?
To learn more about our great company please click the links below:
www.goeasy.com/careers
PAID1234
Business Unit
easyhome Leasing> Alberta Region (eh Region 09)
Location
Calgary, Alberta
If you are looking to join one of Canada’s fastest growing companies, goeasy Ltd. is the place for you! Recognized as one of Canada’s Top Growing Companies and North America’s Most Engaged Workplaces, we want the best and brightest to join our team.
easyhome is Canada’s largest merchandise leasing company, with locations coast to coast. Our retail stores are at the heart of our tight-knit corporate community. We pride ourselves on our commitment to our employees, with industry-leading compensation and incentives, an outstanding team culture, and unlimited advancement opportunities.
As Regional Manager, you will be responsible for providing leadership, direction and support to all easyhome stores within your portfolio. The incumbent for this position will plan, implement and drive operations to ensure consistent growth in results and brand for easyhome. This multi-faceted leadership role contributes to the bottom line by owning the hiring, development and retention of talent and managing the broader team’s performance through expert management practice. The successful candidate will be responsible for 8 stores in Calgary, Lethbridge, Red Deer, Medicine Hat, and Olds.
If you’re a hardworking, driven, and committed individual interested in advancing your career, join us and make yourself at home.
As a Regional Manager, your primary functions are:
Customer Satisfaction
Ensure outstanding customer service levels are provided to both external and internal customers
Handle and resolve all customer complaints promptly
Ensure adherence to customer retention procedures
Ensure showrooms are merchandised and tagged with proper price and promotional tags, and work with managers to maintain desired product mix
Associate Development & Retention
Ensure new associates are efficiently trained
Ensure associates receive on-time performance appraisals and corresponding merit and/or promotional increases
Assist Store Managers with employee development and with resolving disciplinary issues
Communicate regularly with store management team and ensure compliance with the Workplace Mutual Respect policy
Work with store managers to minimize turnover and make informed hiring decisions
Partner with HR to execute and support human resources programs through succession planning, employee relations, recruitment, training, and development of associates
Deliver Financial Results
Manage district budget to drive profitability
Achieve SOI, net and gross margins, and other revenue percentages to plan
Control region labour dollars
Monitor fee income, gain on sale, maintenance charges, promotions, and discounts
Ensure store managers monitor and make necessary adjustments to the P&L
Maintain charge-offs below 2.5% of revenue
Grow Revenue Base
Monitor SMRR and APA and develop action plans to grow or correct deficiencies
Ensure stores adhere to term and pricing standards and recommend resolution of store pricing needs
Develop, guide, and monitor local store marketing efforts
Ensure all company referral and incentive programs are in place and properly executed
Set and communicate regional goals for customer growth
Monitor and ensure the accurate execution of all company lease-building programs
Execute Operations Standards
Monitor month-to-month store operations, accounts receivable, and collections in accordance with established policies and procedures
Set, communicate, and monitor customer retention goals and activities
Asset Protection and Loss Prevention
Audit stores on a timely basis to ensure compliance and execution of company policies and procedures including prevention, safety, security, marketing/merchandising programs and store appearance
Maintain and monitor fixed assets to standard
Recommend potential capital expenditures
Monitor and ensure compliance to store opening and closing standards
Ensure compliance with established policies and governmental laws and regulation
What You Need To Work With Us:
2 or more years of experience as a multi-unit district manager in a retail, restaurant, or related customer service environment
Strong leadership skills, with the motivation and desire to lead by example
Professional, outgoing, positive, and approachable demeanour that draws in both customers and associates
Outstanding communication, problem solving, and negotiation skills, and the ability to work well and be resourceful in fast-paced and demanding situations
Strong organizational and planning skills in order to meet and exceed set targets
Experience reading and being responsible for P&Ls and other financial goals and objectives
Secondary School Diploma is required, while a College or University Diploma in a related discipline is preferred
Valid driver’s license
We offer a competitive salary, an annual incentive plan, benefits, and growth opportunities. We thank all interested applicants; however we will only be contacting those which possess the skills and qualifications as outlined above. Potential employees will be required to complete reference checks as part of the pre-employment process. If you excel in a fast-paced, ever-changing environment with dynamic and challenging results-driven work, your possibilities at easyhome are endless. Join us to make yourself at home.
Additional Information:
We are open to a candidate based in any of the cities in the province provided they can meet the travel requirements to achieve success. This role involves frequent travel from location to location within the assigned region and on occasion to the corporate head office in Ontario and other business centers. A valid provincial driver’s license and your own vehicle is required. All candidates considered for hire must successfully pass credit, criminal and reference background checks. Candidates must be comfortable to provide schedule flexibility to meet the demands of the business.
goeasy is committed to ensuring that reasonable accommodations are made available to persons with disabilities during the recruitment, assessment and selection processes and, in consultation with job applicants, provides reasonable accommodations upon request.
Why should you work for goeasy?
To learn more about our great company please click the links below:
PAID1234
easyhome is Canada’s largest merchandise leasing company, with locations coast to coast. Our retail stores are at the heart of our tight-knit corporate community. We pride ourselves on our commitment to our employees, with industry-leading compensation and incentives, an outstanding team culture, and unlimited advancement opportunities.
As Regional Manager, you will be responsible for providing leadership, direction and support to all easyhome stores within your portfolio. The incumbent for this position will plan, implement and drive operations to ensure consistent growth in results and brand for easyhome. This multi-faceted leadership role contributes to the bottom line by owning the hiring, development and retention of talent and managing the broader team’s performance through expert management practice. The successful candidate will be responsible for 8 stores in Calgary, Lethbridge, Red Deer, Medicine Hat, and Olds.
If you’re a hardworking, driven, and committed individual interested in advancing your career, join us and make yourself at home.
As a Regional Manager, your primary functions are:
Customer Satisfaction
Ensure outstanding customer service levels are provided to both external and internal customers
Handle and resolve all customer complaints promptly
Ensure adherence to customer retention procedures
Ensure showrooms are merchandised and tagged with proper price and promotional tags, and work with managers to maintain desired product mix
Associate Development & Retention
Ensure new associates are efficiently trained
Ensure associates receive on-time performance appraisals and corresponding merit and/or promotional increases
Assist Store Managers with employee development and with resolving disciplinary issues
Communicate regularly with store management team and ensure compliance with the Workplace Mutual Respect policy
Work with store managers to minimize turnover and make informed hiring decisions
Partner with HR to execute and support human resources programs through succession planning, employee relations, recruitment, training, and development of associates
Deliver Financial Results
Manage district budget to drive profitability
Achieve SOI, net and gross margins, and other revenue percentages to plan
Control region labour dollars
Monitor fee income, gain on sale, maintenance charges, promotions, and discounts
Ensure store managers monitor and make necessary adjustments to the P&L
Maintain charge-offs below 2.5% of revenue
Grow Revenue Base
Monitor SMRR and APA and develop action plans to grow or correct deficiencies
Ensure stores adhere to term and pricing standards and recommend resolution of store pricing needs
Develop, guide, and monitor local store marketing efforts
Ensure all company referral and incentive programs are in place and properly executed
Set and communicate regional goals for customer growth
Monitor and ensure the accurate execution of all company lease-building programs
Execute Operations Standards
Monitor month-to-month store operations, accounts receivable, and collections in accordance with established policies and procedures
Set, communicate, and monitor customer retention goals and activities
Asset Protection and Loss Prevention
Audit stores on a timely basis to ensure compliance and execution of company policies and procedures including prevention, safety, security, marketing/merchandising programs and store appearance
Maintain and monitor fixed assets to standard
Recommend potential capital expenditures
Monitor and ensure compliance to store opening and closing standards
Ensure compliance with established policies and governmental laws and regulation
What You Need To Work With Us:
2 or more years of experience as a multi-unit district manager in a retail, restaurant, or related customer service environment
Strong leadership skills, with the motivation and desire to lead by example
Professional, outgoing, positive, and approachable demeanour that draws in both customers and associates
Outstanding communication, problem solving, and negotiation skills, and the ability to work well and be resourceful in fast-paced and demanding situations
Strong organizational and planning skills in order to meet and exceed set targets
Experience reading and being responsible for P&Ls and other financial goals and objectives
Secondary School Diploma is required, while a College or University Diploma in a related discipline is preferred
Valid driver’s license
We offer a competitive salary, an annual incentive plan, benefits, and growth opportunities. We thank all interested applicants; however we will only be contacting those which possess the skills and qualifications as outlined above. Potential employees will be required to complete reference checks as part of the pre-employment process. If you excel in a fast-paced, ever-changing environment with dynamic and challenging results-driven work, your possibilities at easyhome are endless. Join us to make yourself at home.
Additional Information:
We are open to a candidate based in any of the cities in the province provided they can meet the travel requirements to achieve success. This role involves frequent travel from location to location within the assigned region and on occasion to the corporate head office in Ontario and other business centers. A valid provincial driver’s license and your own vehicle is required. All candidates considered for hire must successfully pass credit, criminal and reference background checks. Candidates must be comfortable to provide schedule flexibility to meet the demands of the business.
goeasy is committed to ensuring that reasonable accommodations are made available to persons with disabilities during the recruitment, assessment and selection processes and, in consultation with job applicants, provides reasonable accommodations upon request.
Why should you work for goeasy?
To learn more about our great company please click the links below:
PAID1234
Business Unit
easyhome Leasing> North Battleford (eh 308)
Location
North Battleford, Saskatchewan
easyhome is the largest merchandise lease-to-own company in Canada. With over 160 locations from coast to coast, we offer top quality, brand name household furnishings, appliances and home electronics to consumers on convenient weekly or monthly leasing agreements.
Working at goeasy during COVID-19:
We are committed to the health and safety of our current and potential employees. Here are some of the things we have done to stay ahead and continue our operations during this pandemic:
Adoption of best practices and protocols to ensure a safe interview and onboarding experience
Continuing to serve our customers through our phone and digital channels
Mandatory social distancing in all of our locations
Maximum person limit in our branches and stores
Rigorous hygiene practices in all branch and store locations
Free virtual healthcare access for all permanent employees
Continued partnerships and donations to foundations & causes we care about ie. Boys and Girls Club of Canada
So What Will A Delivery Driver Do?
Be Friendly. As a Delivery Driver, our customers depend on us to deliver, assemble, and place leased items. With a keen eye and a friendly manner, you are in a great position to suggest other pieces from our line that would help their place feel more like a home.
Be Prompt. Delivery Drivers are key team members; you will have multiple deliveries and pick ups over the course of a day. It’s up to you to manage your time and get where you need to be efficiently.
Be Fit. A Delivery Driver will move and manage home furniture and electronics on a daily basis and maintain store facilities.
Be Smart. A Delivery Driver maintains safety standards in your vehicle, store, customers' homes, and on the road.
Here’s What We Are Looking for:
A valid, full, driver's license and a clean driver's abstract with no driving complaints (for the past three years)
Physically fit and able to lift and move heavy merchandise consistently on a daily basis while on a delivery
Good time management and organizational skills
A Secondary School Diploma is preferred
Who Are You and What Are You Looking for:
A Positive Work Environment: You are looking for a steady income with benefits and the chance to work, socialize, and network, with a great group of people each time you do a delivery.
A Regular Schedule: You are looking for steady hours that will improve your ability to create balance in your life.
A Job Where You Can Work With Your Hands: You like to put together furniture, setting up sound systems or appliances. You get a sense of accomplishment, being able to complete a task on time and putting a smile on a customer’s face with every delivery.
A New Opportunity: You want a chance to grow with a company. Your chance to be a part of a team, learn about store operations and the company from within starts with the Delivery Driver role. You’ll hear how other team members have moved up and to plan your own path within goeasy!
Why Work for Goeasy?
To learn more about our great company please click the links below:
http://goeasy.com/careers/
Additional Information:
All candidates considered for hire must successfully pass a criminal background check and validation of their work experience to qualify for hire. A credit check may now be a condition of employment in specific easyhome locations. Candidates must provide schedule flexibility to ensure that the location’s hours can be covered to meet our customer’s needs – details by location will be discussed in the interview process.
Inclusion and Equal Opportunity Employment
goeasy is an equal opportunity employer. In addition, goeasy is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
Special Conditions:
This role is internally known as the Delivery Specialist. Required schedule flexibility may vary by location and will be discussed and formalized during the hiring process. goeasy would like to thank all applicants but only those selected for interview will be contacted by the Talent Acquisition team.
Working at goeasy during COVID-19:
We are committed to the health and safety of our current and potential employees. Here are some of the things we have done to stay ahead and continue our operations during this pandemic:
Adoption of best practices and protocols to ensure a safe interview and onboarding experience
Continuing to serve our customers through our phone and digital channels
Mandatory social distancing in all of our locations
Maximum person limit in our branches and stores
Rigorous hygiene practices in all branch and store locations
Free virtual healthcare access for all permanent employees
Continued partnerships and donations to foundations & causes we care about ie. Boys and Girls Club of Canada
So What Will A Delivery Driver Do?
Be Friendly. As a Delivery Driver, our customers depend on us to deliver, assemble, and place leased items. With a keen eye and a friendly manner, you are in a great position to suggest other pieces from our line that would help their place feel more like a home.
Be Prompt. Delivery Drivers are key team members; you will have multiple deliveries and pick ups over the course of a day. It’s up to you to manage your time and get where you need to be efficiently.
Be Fit. A Delivery Driver will move and manage home furniture and electronics on a daily basis and maintain store facilities.
Be Smart. A Delivery Driver maintains safety standards in your vehicle, store, customers' homes, and on the road.
Here’s What We Are Looking for:
A valid, full, driver's license and a clean driver's abstract with no driving complaints (for the past three years)
Physically fit and able to lift and move heavy merchandise consistently on a daily basis while on a delivery
Good time management and organizational skills
A Secondary School Diploma is preferred
Who Are You and What Are You Looking for:
A Positive Work Environment: You are looking for a steady income with benefits and the chance to work, socialize, and network, with a great group of people each time you do a delivery.
A Regular Schedule: You are looking for steady hours that will improve your ability to create balance in your life.
A Job Where You Can Work With Your Hands: You like to put together furniture, setting up sound systems or appliances. You get a sense of accomplishment, being able to complete a task on time and putting a smile on a customer’s face with every delivery.
A New Opportunity: You want a chance to grow with a company. Your chance to be a part of a team, learn about store operations and the company from within starts with the Delivery Driver role. You’ll hear how other team members have moved up and to plan your own path within goeasy!
Why Work for Goeasy?
To learn more about our great company please click the links below:
http://goeasy.com/careers/
Additional Information:
All candidates considered for hire must successfully pass a criminal background check and validation of their work experience to qualify for hire. A credit check may now be a condition of employment in specific easyhome locations. Candidates must provide schedule flexibility to ensure that the location’s hours can be covered to meet our customer’s needs – details by location will be discussed in the interview process.
Inclusion and Equal Opportunity Employment
goeasy is an equal opportunity employer. In addition, goeasy is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
Special Conditions:
This role is internally known as the Delivery Specialist. Required schedule flexibility may vary by location and will be discussed and formalized during the hiring process. goeasy would like to thank all applicants but only those selected for interview will be contacted by the Talent Acquisition team.
Business Unit
easyfinancial Lending> St. John's (efs 2923)
Location
St. John's, Newfoundland & Labrador
If you are looking to join one of Canada’s fastest growing companies, goeasy Ltd. is the place for you! Recognized as one of North America’s Most Engaged Workplaces, we want the best to join our team.
easyfinancial is our consumer lending business that offers secured and unsecured installment loans of up to $45,000. It is our mission to provide everyday Canadians the chance for a better tomorrow, today by giving them access to the credit they need and by offering them a second chance when they have been turned down by banks and traditional lenders. With a retail network of nearly 400 locations across Canada and over 1900 employees, we are able to build lasting relationships with our customers as we help them rebuild their credit and graduate towards prime rates and a brighter financial future.
Working at goeasy during COVID-19:
We are committed to the health and safety of our current and potential employees. Here are some of the things we have done to stay ahead and continue our operations during this pandemic:
Adoption of best practices and protocols to ensure a safe interview and onboarding experience
Continuing to serve our customers through our phone and digital channels
Mandatory social distancing in all of our locations
Maximum person limit in our branches and stores
Rigorous hygiene practices in all branch and store locations
Free virtual healthcare access for all permanent employees
Continued partnerships and donations to foundations & causes we care about ie. Boys and Girls Club of Canada
So.. What will you do as a Branch Manager?
Provide superior customer sales experiences by quickly and professionally handling customer inquiries while promoting and selling financial services
Maximize sales revenues by administrating customer accounts, providing input to every sale and managing collection activities to increase financial and managerial effectiveness
Manage collections by ensuring that collection calls are made and over-due financial accounts meet company operations standards
Manage staff and daily operations including the implementation of new corporate strategies and operational processes
Continuous growth of employees by coaching / training new and existing financial sales employees while ensuring they have your managerial support for their career endeavors
Growing the loan book as the Branch Manager by performing activities such as: actively sourcing new clients through marketing, cold sales calls, and building relationships to plant seeds and promote future sales of financial products
Secure all required information to fulfill customer applications for financial sales products, accurately maintaining information and records in all required systems to limit errors
Assist customers with the completion of credit applications and promote the sale of our prepaid credit cards
Capitalize on financial cross-sales and add-on products by paying attention to customer needs to specifically pinpoint sales opportunities
See the financial loan process to completion, communicating agreements and terms and conditions to customers to follow best in class sales practices and to suppress collection rates
What we are looking for:
As a Branch Manager - commitment to excellence in customer service and delivering great financial sales experiences
Driven and motivated by sales leadership and growth opportunities
Minimum 1 year of hands-on experience in as a manager or lead capacity; experience in the consumer loan/personal finance or as a Sales Manager preferred
Understanding and experience within financials, credit, collections and/or lending
Using managerial skills to promote leadership, ensure operational management, coaching, and effective recruitment/selection of potential top performers
Ability to structure, organize and run a successful branch operationally, as well as secure collections and drive financial sales
Professional and engaging disposition to engage internal staff and customers
Outstanding operational time management, problem solving and negotiation skills, and the ability to work well in fast-paced and demanding situations
Strong computer skills, with working knowledge of Microsoft Office (Word, Excel, Outlook)
Valid provincial driver’s license is required and access to a vehicle
Why Should You Work For goeasy?
To learn more about our great company please click the links below:
http://goeasy.com/careers/
Inclusion and Equal Opportunity Employment
goeasy is an equal opportunity employer. In addition, goeasy is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
Additional Information:
All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire. Candidates must provide schedule flexibility to ensure that the location’s hours can be covered to meet our customer’s needs – details by location will be discussed in the interview process.
We thank all interested applicants, however we will only be contacting those for interview who possess the skills and qualifications outlined above.
easyfinancial is our consumer lending business that offers secured and unsecured installment loans of up to $45,000. It is our mission to provide everyday Canadians the chance for a better tomorrow, today by giving them access to the credit they need and by offering them a second chance when they have been turned down by banks and traditional lenders. With a retail network of nearly 400 locations across Canada and over 1900 employees, we are able to build lasting relationships with our customers as we help them rebuild their credit and graduate towards prime rates and a brighter financial future.
Working at goeasy during COVID-19:
We are committed to the health and safety of our current and potential employees. Here are some of the things we have done to stay ahead and continue our operations during this pandemic:
Adoption of best practices and protocols to ensure a safe interview and onboarding experience
Continuing to serve our customers through our phone and digital channels
Mandatory social distancing in all of our locations
Maximum person limit in our branches and stores
Rigorous hygiene practices in all branch and store locations
Free virtual healthcare access for all permanent employees
Continued partnerships and donations to foundations & causes we care about ie. Boys and Girls Club of Canada
So.. What will you do as a Branch Manager?
Provide superior customer sales experiences by quickly and professionally handling customer inquiries while promoting and selling financial services
Maximize sales revenues by administrating customer accounts, providing input to every sale and managing collection activities to increase financial and managerial effectiveness
Manage collections by ensuring that collection calls are made and over-due financial accounts meet company operations standards
Manage staff and daily operations including the implementation of new corporate strategies and operational processes
Continuous growth of employees by coaching / training new and existing financial sales employees while ensuring they have your managerial support for their career endeavors
Growing the loan book as the Branch Manager by performing activities such as: actively sourcing new clients through marketing, cold sales calls, and building relationships to plant seeds and promote future sales of financial products
Secure all required information to fulfill customer applications for financial sales products, accurately maintaining information and records in all required systems to limit errors
Assist customers with the completion of credit applications and promote the sale of our prepaid credit cards
Capitalize on financial cross-sales and add-on products by paying attention to customer needs to specifically pinpoint sales opportunities
See the financial loan process to completion, communicating agreements and terms and conditions to customers to follow best in class sales practices and to suppress collection rates
What we are looking for:
As a Branch Manager - commitment to excellence in customer service and delivering great financial sales experiences
Driven and motivated by sales leadership and growth opportunities
Minimum 1 year of hands-on experience in as a manager or lead capacity; experience in the consumer loan/personal finance or as a Sales Manager preferred
Understanding and experience within financials, credit, collections and/or lending
Using managerial skills to promote leadership, ensure operational management, coaching, and effective recruitment/selection of potential top performers
Ability to structure, organize and run a successful branch operationally, as well as secure collections and drive financial sales
Professional and engaging disposition to engage internal staff and customers
Outstanding operational time management, problem solving and negotiation skills, and the ability to work well in fast-paced and demanding situations
Strong computer skills, with working knowledge of Microsoft Office (Word, Excel, Outlook)
Valid provincial driver’s license is required and access to a vehicle
Why Should You Work For goeasy?
To learn more about our great company please click the links below:
http://goeasy.com/careers/
Inclusion and Equal Opportunity Employment
goeasy is an equal opportunity employer. In addition, goeasy is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
Additional Information:
All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire. Candidates must provide schedule flexibility to ensure that the location’s hours can be covered to meet our customer’s needs – details by location will be discussed in the interview process.
We thank all interested applicants, however we will only be contacting those for interview who possess the skills and qualifications outlined above.
Business Unit
easyhome Leasing> Drummondville (eh 710)
Location
Drummondville, Quebec
Spécialiste des ventes
easyhome constitue la plus importante société de location-vente de marchandise au Canada. À partir de plus de 160 succursales d'un océan à l'autre, nous offrons aux clients des meubles de maison, des électroménagers et des appareils électroniques de marque de la plus haute qualité par l'intermédiaire d'ententes de location pratiques hebdomadaires ou mensuelles.
Travailler chez goeasy pendant COVID-19:
Nous tenons beaucoup à la santé et sécurité de nos employés et candidats. De ce fait, voici quelques-unes des mesures que nous avons prises pour poursuivre nos opérations pendant cette pandémie:
Adoption des meilleures pratiques et protocoles garantissant l’entrevue et l'intégration des nouveaux employés en toute sécurité
Continuation de nos services à nos clients par voies téléphoniques et numériques
Distance sociale obligatoire dans tous nos sites
Limite maximale de personnes dans nos succursales et magasins
Pratiques d'hygiène rigoureuses dans toutes les succursales et magasins
Accès virtuel gratuit aux soins de santé pour tous les employés permanents
Partenariats et supports financiers aux fondations et causes qui nous tiennent à cœur, c.-à-d. Club Garçons et Filles du Canada
Que fait un spécialiste des ventes?
Il crée des expériences client hors pair dans nos magasins de détail en fournissant un excellent service à la clientèle et en vendant des baux pour des meubles et des appareils électroniques aux nouveaux clients et aux clients existants.
Il maximise la croissance du magasin de détail – Les spécialistes des ventes assurent la rentabilité du magasin de détail et s'assurent que chaque vente est optimale autant pour le client que pour notre entreprise de détail.
Il gère les activités de vente générales quotidiennes – Les spécialistes des ventes gèrent les comptes client, les activités de recouvrement, ainsi que le marchandisage et l'entretien du magasin.
Il veille à fournir des expériences client positives lors de chaque interaction tout en veillant à ce que tous les clients potentiels dans le magasin soient accueillis de manière chaleureuse et empathique.
Il tire profit des occasions de ventes additionnelles et de produits supplémentaires en portant attention aux besoins des clients tout en assurant un service à la clientèle de la plus haute qualité.
Il est ouvert. Il fait preuve de transparence pour communiquer les modalités de nos ententes de location et il respecte les meilleures pratiques de vente afin de minimiser les recouvrements futurs.
Voici ce que nous recherchons :
De l'expérience en vente ou en recouvrement est un atout, mais nous voulons vraiment des personnes motivées par le succès qui surpassent les objectifs. Une attitude compétitive en vente et dans le service à la clientèle, puisque c'est la clé de notre société de vente au détail.
De l'expérience de travail dans un environnement de vente au détail axé sur les objectifs de vente et une attention particulière portée sur le service à la clientèle constitue un excellent atout.
Un candidat axé sur la personne, entreprenant et bon communicateur qui a la capacité de fournir une expérience mémorable aux clients lors de chaque vente de produits financiers.
Des compétences avec les ordinateurs de bureau, la suite Microsoft Office (Excel, Word et Outlook), une excellente aptitude de saisie sur clavier et la capacité d'apprendre et de maîtriser de nouveaux programmes logiciels.
La capacité à effectuer plusieurs tâches à la fois et une bonne adaptation aux changements dans un environnement de vente dynamique.
De l'empathie, de la compassion et la capacité à faire preuve d'intégrité lors de chaque vente – un grand soin porté à chacun de nos clients!
De l'expérience en conduite de camion de livraison serait un atout non obligatoire; capacité physique à déplacer des meubles dans le magasin de détail.
Un permis de conduire valide et un dossier de conduite vierge (pour les 3 dernières années), ainsi qu'une vérification positive des antécédents.
Information supplémentaire :
Tous les candidats envisagés pour le poste doivent se soumettre au contrôle du dossier criminel en lien avec l'emploi et faire valider leur expérience de travail afin de se qualifier. Les candidats doivent avoir un horaire flexible pour veiller à ce que les heures de l'emplacement puissent être comblées de manière à répondre aux besoins de nos clients – les détails concernant chaque emplacement seront abordés lors du processus d'embauche.
Nous remercions tous les candidats intéressés par le poste, toutefois nous ne communiquerons qu'avec ceux retenus pour l'entrevue et qui possèdent les compétences et les qualifications susmentionnées.
Pourquoi travailler pour goeasy?
Pour de plus amples renseignements au sujet de notre incroyable entreprise, veuillez cliquer sur le lien ci-dessous :
Inclusion sociale et l'égalité des chances en matière d'emploi
goeasy est un employeur qui souscrit au principe de l'équité en matière d'emploi. De plus, goeasy s'engage à prendre des mesures d'adaptation pour les candidats qui en font la demande à n'importe quelle étape du processus de recrutement, et ce, conformément aux exigences prévues par la loi partout au Canada. Veuillez nous aviser à tout moment durant le processus de recrutement si vous avez besoin d'accommodements en raison d'une invalidité et nous collaborerons avec vous pour répondre à vos besoins.
easyhome constitue la plus importante société de location-vente de marchandise au Canada. À partir de plus de 160 succursales d'un océan à l'autre, nous offrons aux clients des meubles de maison, des électroménagers et des appareils électroniques de marque de la plus haute qualité par l'intermédiaire d'ententes de location pratiques hebdomadaires ou mensuelles.
Travailler chez goeasy pendant COVID-19:
Nous tenons beaucoup à la santé et sécurité de nos employés et candidats. De ce fait, voici quelques-unes des mesures que nous avons prises pour poursuivre nos opérations pendant cette pandémie:
Adoption des meilleures pratiques et protocoles garantissant l’entrevue et l'intégration des nouveaux employés en toute sécurité
Continuation de nos services à nos clients par voies téléphoniques et numériques
Distance sociale obligatoire dans tous nos sites
Limite maximale de personnes dans nos succursales et magasins
Pratiques d'hygiène rigoureuses dans toutes les succursales et magasins
Accès virtuel gratuit aux soins de santé pour tous les employés permanents
Partenariats et supports financiers aux fondations et causes qui nous tiennent à cœur, c.-à-d. Club Garçons et Filles du Canada
Que fait un spécialiste des ventes?
Il crée des expériences client hors pair dans nos magasins de détail en fournissant un excellent service à la clientèle et en vendant des baux pour des meubles et des appareils électroniques aux nouveaux clients et aux clients existants.
Il maximise la croissance du magasin de détail – Les spécialistes des ventes assurent la rentabilité du magasin de détail et s'assurent que chaque vente est optimale autant pour le client que pour notre entreprise de détail.
Il gère les activités de vente générales quotidiennes – Les spécialistes des ventes gèrent les comptes client, les activités de recouvrement, ainsi que le marchandisage et l'entretien du magasin.
Il veille à fournir des expériences client positives lors de chaque interaction tout en veillant à ce que tous les clients potentiels dans le magasin soient accueillis de manière chaleureuse et empathique.
Il tire profit des occasions de ventes additionnelles et de produits supplémentaires en portant attention aux besoins des clients tout en assurant un service à la clientèle de la plus haute qualité.
Il est ouvert. Il fait preuve de transparence pour communiquer les modalités de nos ententes de location et il respecte les meilleures pratiques de vente afin de minimiser les recouvrements futurs.
Voici ce que nous recherchons :
De l'expérience en vente ou en recouvrement est un atout, mais nous voulons vraiment des personnes motivées par le succès qui surpassent les objectifs. Une attitude compétitive en vente et dans le service à la clientèle, puisque c'est la clé de notre société de vente au détail.
De l'expérience de travail dans un environnement de vente au détail axé sur les objectifs de vente et une attention particulière portée sur le service à la clientèle constitue un excellent atout.
Un candidat axé sur la personne, entreprenant et bon communicateur qui a la capacité de fournir une expérience mémorable aux clients lors de chaque vente de produits financiers.
Des compétences avec les ordinateurs de bureau, la suite Microsoft Office (Excel, Word et Outlook), une excellente aptitude de saisie sur clavier et la capacité d'apprendre et de maîtriser de nouveaux programmes logiciels.
La capacité à effectuer plusieurs tâches à la fois et une bonne adaptation aux changements dans un environnement de vente dynamique.
De l'empathie, de la compassion et la capacité à faire preuve d'intégrité lors de chaque vente – un grand soin porté à chacun de nos clients!
De l'expérience en conduite de camion de livraison serait un atout non obligatoire; capacité physique à déplacer des meubles dans le magasin de détail.
Un permis de conduire valide et un dossier de conduite vierge (pour les 3 dernières années), ainsi qu'une vérification positive des antécédents.
Information supplémentaire :
Tous les candidats envisagés pour le poste doivent se soumettre au contrôle du dossier criminel en lien avec l'emploi et faire valider leur expérience de travail afin de se qualifier. Les candidats doivent avoir un horaire flexible pour veiller à ce que les heures de l'emplacement puissent être comblées de manière à répondre aux besoins de nos clients – les détails concernant chaque emplacement seront abordés lors du processus d'embauche.
Nous remercions tous les candidats intéressés par le poste, toutefois nous ne communiquerons qu'avec ceux retenus pour l'entrevue et qui possèdent les compétences et les qualifications susmentionnées.
Pourquoi travailler pour goeasy?
Pour de plus amples renseignements au sujet de notre incroyable entreprise, veuillez cliquer sur le lien ci-dessous :
Inclusion sociale et l'égalité des chances en matière d'emploi
goeasy est un employeur qui souscrit au principe de l'équité en matière d'emploi. De plus, goeasy s'engage à prendre des mesures d'adaptation pour les candidats qui en font la demande à n'importe quelle étape du processus de recrutement, et ce, conformément aux exigences prévues par la loi partout au Canada. Veuillez nous aviser à tout moment durant le processus de recrutement si vous avez besoin d'accommodements en raison d'une invalidité et nous collaborerons avec vous pour répondre à vos besoins.
Chauffeur-livreur
easyhome constitue la plus importante société de location-vente de marchandise au Canada. À partir de plus de 160 succursales d'un océan à l'autre, nous offrons aux clients des meubles de maison, des électroménagers et des appareils électroniques de marque de la plus haute qualité par l'intermédiaire d'ententes de location pratiques hebdomadaires ou mensuelles.
Travailler chez goeasy pendant COVID-19:
Nous tenons beaucoup à la santé et sécurité de nos employés et candidats. De ce fait, voici quelques-unes des mesures que nous avons prises pour poursuivre nos opérations pendant cette pandémie:
Adoption des meilleures pratiques et protocoles garantissant l’entrevue et l'intégration des nouveaux employés en toute sécurité
Continuation de nos services à nos clients par voies téléphoniques et numériques
Distance sociale obligatoire dans tous nos sites
Limite maximale de personnes dans nos succursales et magasins
Pratiques d'hygiène rigoureuses dans toutes les succursales et magasins
Accès virtuel gratuit aux soins de santé pour tous les employés permanents
Partenariats et supports financiers aux fondations et causes qui nous tiennent à cœur, c.-à-d. Club Garçons et Filles du Canada
Qui êtes-vous et que recherchez-vous?
Un environnement de travail positif : Vous recherchez un revenu stable, des avantages sociaux et la chance de travailler, de nouer des liens et de réseauter avec un groupe de personnes incroyables chaque fois que vous effectuez une livraison.
Un horaire régulier : Vous êtes un cuisinier à la chaîne, un fanatique de l'entraînement, un travailleur de nuit, un livreur, un chauffeur, un agent d'entretien, un travailleur saisonnier et vous cherchez à obtenir des heures stables qui amélioreront votre capacité à trouver l'équilibre dans votre vie.
Un emploi dans lequel vous pourrez utiliser vos mains : Vous aimez assembler des meubles, mettre en place des chaînes audio ou des électroménagers. Vous appréciez le sentiment de réussite, vous êtes capable de réaliser une tâche dans les délais impartis et vous donnez le sourire aux clients à chaque livraison.
De nouvelles possibilités : Vous voulez avoir la chance de progresser en même temps que l'entreprise. Grâce au poste de chauffeur-livreur, vous avez la chance de faire partie d'une équipe et de découvrir les activités du magasin et de la société de l'intérieur. Vous apprendrez comment les autres membres de l'équipe ont gravi les échelons et vous pourrez planifier votre propre ascension à goeasy!
Ce que vous ferez :
Être affable. Puisque vous êtes chauffeur-livreur, nos clients comptent sur vous pour livrer, assembler et placer les articles loués. Grâce à votre grande attention et à votre affabilité, vous êtes en bonne position pour suggérer d'autres pièces de notre gamme de produits qui permettraient à leur environnement de ressembler davantage à un véritable chez-soi.
Être rapide. Les chauffeurs-livreurs sont d'importants membres de l'équipe; vous aurez à réaliser plusieurs livraisons et ramassages tout au long de la journée. C'est à vous de gérer votre temps et de veiller à être efficace.
Être en forme. Les chauffeurs-livreurs déplacent et gèrent les meubles et les appareils électroniques tous les jours, en plus d'entretenir les installations du magasin.
Être judicieux. Les chauffeurs-livreurs respectent les normes de sécurité dans leur véhicule, dans le magasin, dans la maison des clients et sur la route.
Et voici ce que nous recherchons chez notre nouveau chauffeur-livreur :
Un permis de conduire valide et un dossier de conduite vierge sans plainte relative à la conduite (pour les trois dernières années).
Une bonne forme physique et la capacité à soulever et à déplacer de la marchandise lourde en tout temps et tous les jours lors des livraisons.
La capacité à bien gérer son temps et d'excellentes compétences pour l'organisation.
Un diplôme d'études secondaires, de préférence.
Information supplémentaire :
Tous les candidats envisagés pour le poste doivent se soumettre au contrôle du dossier criminel en lien avec l'emploi et faire valider leur expérience de travail afin de se qualifier. Les candidats doivent avoir un horaire flexible pour veiller à ce que les heures de l'emplacement puissent être comblées de manière à répondre aux besoins de nos clients – les détails concernant chaque emplacement seront abordés lors du processus d'embauche.
Nous remercions tous les candidats intéressés par le poste, toutefois nous ne communiquerons qu'avec ceux retenus pour l'entrevue et qui possèdent les compétences et les qualifications susmentionnées.
Pourquoi travailler pour goeasy?
Pour de plus amples renseignements au sujet de notre incroyable entreprise, veuillez cliquer sur le lien ci-dessous :
Inclusion sociale et l'égalité des chances en matière d'emploi
goeasy est un employeur qui souscrit au principe de l'équité en matière d'emploi. De plus, goeasy s'engage à prendre des mesures d'adaptation pour les candidats qui en font la demande à n'importe quelle étape du processus de recrutement, et ce, conformément aux exigences prévues par la loi partout au Canada. Veuillez nous aviser à tout moment durant le processus de recrutement si vous avez besoin d'accommodements en raison d'une invalidité et nous collaborerons avec vous pour répondre à vos besoins.
easyhome constitue la plus importante société de location-vente de marchandise au Canada. À partir de plus de 160 succursales d'un océan à l'autre, nous offrons aux clients des meubles de maison, des électroménagers et des appareils électroniques de marque de la plus haute qualité par l'intermédiaire d'ententes de location pratiques hebdomadaires ou mensuelles.
Travailler chez goeasy pendant COVID-19:
Nous tenons beaucoup à la santé et sécurité de nos employés et candidats. De ce fait, voici quelques-unes des mesures que nous avons prises pour poursuivre nos opérations pendant cette pandémie:
Adoption des meilleures pratiques et protocoles garantissant l’entrevue et l'intégration des nouveaux employés en toute sécurité
Continuation de nos services à nos clients par voies téléphoniques et numériques
Distance sociale obligatoire dans tous nos sites
Limite maximale de personnes dans nos succursales et magasins
Pratiques d'hygiène rigoureuses dans toutes les succursales et magasins
Accès virtuel gratuit aux soins de santé pour tous les employés permanents
Partenariats et supports financiers aux fondations et causes qui nous tiennent à cœur, c.-à-d. Club Garçons et Filles du Canada
Qui êtes-vous et que recherchez-vous?
Un environnement de travail positif : Vous recherchez un revenu stable, des avantages sociaux et la chance de travailler, de nouer des liens et de réseauter avec un groupe de personnes incroyables chaque fois que vous effectuez une livraison.
Un horaire régulier : Vous êtes un cuisinier à la chaîne, un fanatique de l'entraînement, un travailleur de nuit, un livreur, un chauffeur, un agent d'entretien, un travailleur saisonnier et vous cherchez à obtenir des heures stables qui amélioreront votre capacité à trouver l'équilibre dans votre vie.
Un emploi dans lequel vous pourrez utiliser vos mains : Vous aimez assembler des meubles, mettre en place des chaînes audio ou des électroménagers. Vous appréciez le sentiment de réussite, vous êtes capable de réaliser une tâche dans les délais impartis et vous donnez le sourire aux clients à chaque livraison.
De nouvelles possibilités : Vous voulez avoir la chance de progresser en même temps que l'entreprise. Grâce au poste de chauffeur-livreur, vous avez la chance de faire partie d'une équipe et de découvrir les activités du magasin et de la société de l'intérieur. Vous apprendrez comment les autres membres de l'équipe ont gravi les échelons et vous pourrez planifier votre propre ascension à goeasy!
Ce que vous ferez :
Être affable. Puisque vous êtes chauffeur-livreur, nos clients comptent sur vous pour livrer, assembler et placer les articles loués. Grâce à votre grande attention et à votre affabilité, vous êtes en bonne position pour suggérer d'autres pièces de notre gamme de produits qui permettraient à leur environnement de ressembler davantage à un véritable chez-soi.
Être rapide. Les chauffeurs-livreurs sont d'importants membres de l'équipe; vous aurez à réaliser plusieurs livraisons et ramassages tout au long de la journée. C'est à vous de gérer votre temps et de veiller à être efficace.
Être en forme. Les chauffeurs-livreurs déplacent et gèrent les meubles et les appareils électroniques tous les jours, en plus d'entretenir les installations du magasin.
Être judicieux. Les chauffeurs-livreurs respectent les normes de sécurité dans leur véhicule, dans le magasin, dans la maison des clients et sur la route.
Et voici ce que nous recherchons chez notre nouveau chauffeur-livreur :
Un permis de conduire valide et un dossier de conduite vierge sans plainte relative à la conduite (pour les trois dernières années).
Une bonne forme physique et la capacité à soulever et à déplacer de la marchandise lourde en tout temps et tous les jours lors des livraisons.
La capacité à bien gérer son temps et d'excellentes compétences pour l'organisation.
Un diplôme d'études secondaires, de préférence.
Information supplémentaire :
Tous les candidats envisagés pour le poste doivent se soumettre au contrôle du dossier criminel en lien avec l'emploi et faire valider leur expérience de travail afin de se qualifier. Les candidats doivent avoir un horaire flexible pour veiller à ce que les heures de l'emplacement puissent être comblées de manière à répondre aux besoins de nos clients – les détails concernant chaque emplacement seront abordés lors du processus d'embauche.
Nous remercions tous les candidats intéressés par le poste, toutefois nous ne communiquerons qu'avec ceux retenus pour l'entrevue et qui possèdent les compétences et les qualifications susmentionnées.
Pourquoi travailler pour goeasy?
Pour de plus amples renseignements au sujet de notre incroyable entreprise, veuillez cliquer sur le lien ci-dessous :
Inclusion sociale et l'égalité des chances en matière d'emploi
goeasy est un employeur qui souscrit au principe de l'équité en matière d'emploi. De plus, goeasy s'engage à prendre des mesures d'adaptation pour les candidats qui en font la demande à n'importe quelle étape du processus de recrutement, et ce, conformément aux exigences prévues par la loi partout au Canada. Veuillez nous aviser à tout moment durant le processus de recrutement si vous avez besoin d'accommodements en raison d'une invalidité et nous collaborerons avec vous pour répondre à vos besoins.
Business Unit
Head Office> Central Loan Approval Office
Location
Mississauga, Ontario
If you are looking to join one of Canada’s fastest growing companies, goeasy Ltd. is the place for you! Recognized as one of Canada’s Most Admired Corporate Cultures, GTA’s Top 100 Employers, one of Canada’s Top 50 Fintech’s and one of North America’s Most Engaged Workplaces, we want the best and brightest to join our team.
We are a publicly traded company on the TSX with over 4000% shareholder return since 2001, goeasy operates two main business units. easyfinancial is our consumer lending business that offers secured and unsecured installment loans of up to $45,000 and easyhome is Canada’s largest merchandise lease-to-own company. It is our mission to provide everyday Canadians the chance for a better tomorrow, today by giving them access to the credit they need and by offering them a second chance when they have been turned down by banks and traditional lenders. With a retail network of nearly 400 locations across Canada and over 2000 employees, we are able to build lasting relationships with our customers as we help them rebuild their credit and graduate towards prime rates and a brighter financial future.
goeasy is seeking a highly motivated and energetic Senior Manager, Central Loan Approval Office to provide strategic leadership, lending their vision and guidance to build a centre of underwriting excellence within our Central Loan Approval Office (CLAO). You will achieve this by identifying and improving operating efficiencies in underwriting, workflow management and the customer/employee experience.
Your responsibilities include (but are not limited to):
Leading by example, develop and preserve an energetic, highly effective CLAO culture that inspires employee engagement, effective processes and subsequently surpasses even the most aggressive stakeholder expectations
Establish standards for service levels, queue management, and performance monitoring measures as it relates to underwriting, providing subordinates with prioritization, direction and support during periods with heightened demand
Oversee CLAO underwriting operations, including but not limited to staffing, scheduling, and planning to ensure company expectations are met
Identify and implement opportunities to improve underwriting guidelines and processes
Generate and implement ongoing reporting to track efficiencies, staff activity and continuously improve on defined KPIs
Collaborate with the Team Manager, Performance and Quality Assurance and assist with training initiatives for Loan Underwriting Officers and Team Managers to enhance their personal and business acumen
Ensure all subordinates’ performance and service standards are met in the areas of quality, compliance and productivity, collaborating with the Team Manager, Performance and Quality Assurance
Collaborate with the retail branch network, regional managers, partner support and the indirect teams to craft solutions to meet customer and merchant needs, creating processes to capture, analyze, leverage and share branch insights to improve overall customer experience
Collaborate with the Director, underwriting regularly to enhance the Loan Underwriting Manual and other policies and procedures as they relate to the processing of loan applications
Drive appropriate change management practices required for any implementations to ensure agreement and understanding amongst personnel, including proactively enlightening employees on all changes and new information related to operational effectiveness
Maintain a high performing management team by effectively managing performance and ensuring continuous development of all team members
What we are looking for:
5-7 years of experience working in a consumer finance environment with a significant amount of time spent in a people management capacity
Sound knowledge in underwriting policies and procedures and managing to Service Level Agreements
Demonstrated ability to implement and develop strategies, build action plans, and set goals
Experience with driving employee engagement and performance, including the ability to develop and motivate staff
Experience managing reports, analyzing results and implementing change based on findings
Ability to work independently with minimal supervision
Team player with the ability to work in a fast-paced environment is a must
Strong analytical, problem-solving and decision-making capabilities
Strong organizational and prioritization skills
High level of computer literacy, Intermediate to Advance skill level in Microsoft Office Suite (Excel, Word and Outlook).
Superior interpersonal skills including courtesy, professionalism, and a cooperative attitude
Highly developed oral and written communication skills
Inclusion and Equal Opportunity Employment
goeasy is an equal opportunity employer. In addition, goeasy is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
Additional Information:
All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.
We thank all interested applicants, however we will only be contacting those for interview who possess the skills and qualifications outlined above.
Why should you work for goeasy?
To learn more about our great company please click the links below:
http://goeasy.com/careers/
PAID1234
We are a publicly traded company on the TSX with over 4000% shareholder return since 2001, goeasy operates two main business units. easyfinancial is our consumer lending business that offers secured and unsecured installment loans of up to $45,000 and easyhome is Canada’s largest merchandise lease-to-own company. It is our mission to provide everyday Canadians the chance for a better tomorrow, today by giving them access to the credit they need and by offering them a second chance when they have been turned down by banks and traditional lenders. With a retail network of nearly 400 locations across Canada and over 2000 employees, we are able to build lasting relationships with our customers as we help them rebuild their credit and graduate towards prime rates and a brighter financial future.
goeasy is seeking a highly motivated and energetic Senior Manager, Central Loan Approval Office to provide strategic leadership, lending their vision and guidance to build a centre of underwriting excellence within our Central Loan Approval Office (CLAO). You will achieve this by identifying and improving operating efficiencies in underwriting, workflow management and the customer/employee experience.
Your responsibilities include (but are not limited to):
Leading by example, develop and preserve an energetic, highly effective CLAO culture that inspires employee engagement, effective processes and subsequently surpasses even the most aggressive stakeholder expectations
Establish standards for service levels, queue management, and performance monitoring measures as it relates to underwriting, providing subordinates with prioritization, direction and support during periods with heightened demand
Oversee CLAO underwriting operations, including but not limited to staffing, scheduling, and planning to ensure company expectations are met
Identify and implement opportunities to improve underwriting guidelines and processes
Generate and implement ongoing reporting to track efficiencies, staff activity and continuously improve on defined KPIs
Collaborate with the Team Manager, Performance and Quality Assurance and assist with training initiatives for Loan Underwriting Officers and Team Managers to enhance their personal and business acumen
Ensure all subordinates’ performance and service standards are met in the areas of quality, compliance and productivity, collaborating with the Team Manager, Performance and Quality Assurance
Collaborate with the retail branch network, regional managers, partner support and the indirect teams to craft solutions to meet customer and merchant needs, creating processes to capture, analyze, leverage and share branch insights to improve overall customer experience
Collaborate with the Director, underwriting regularly to enhance the Loan Underwriting Manual and other policies and procedures as they relate to the processing of loan applications
Drive appropriate change management practices required for any implementations to ensure agreement and understanding amongst personnel, including proactively enlightening employees on all changes and new information related to operational effectiveness
Maintain a high performing management team by effectively managing performance and ensuring continuous development of all team members
What we are looking for:
5-7 years of experience working in a consumer finance environment with a significant amount of time spent in a people management capacity
Sound knowledge in underwriting policies and procedures and managing to Service Level Agreements
Demonstrated ability to implement and develop strategies, build action plans, and set goals
Experience with driving employee engagement and performance, including the ability to develop and motivate staff
Experience managing reports, analyzing results and implementing change based on findings
Ability to work independently with minimal supervision
Team player with the ability to work in a fast-paced environment is a must
Strong analytical, problem-solving and decision-making capabilities
Strong organizational and prioritization skills
High level of computer literacy, Intermediate to Advance skill level in Microsoft Office Suite (Excel, Word and Outlook).
Superior interpersonal skills including courtesy, professionalism, and a cooperative attitude
Highly developed oral and written communication skills
Inclusion and Equal Opportunity Employment
goeasy is an equal opportunity employer. In addition, goeasy is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
Additional Information:
All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.
We thank all interested applicants, however we will only be contacting those for interview who possess the skills and qualifications outlined above.
Why should you work for goeasy?
To learn more about our great company please click the links below:
http://goeasy.com/careers/
PAID1234
If you are looking to join one of Canada’s fastest growing companies, goeasy Ltd. is the place for you! Recognized as one of North America’s Most Engaged Workplaces, we want the best to join our team.
easyfinancial is our consumer lending business that offers secured and unsecured installment loans of up to $45,000. It is our mission to provide everyday Canadians the chance for a better tomorrow, today by giving them access to the credit they need and by offering them a second chance when they have been turned down by banks and traditional lenders. With a retail network of nearly 400 locations across Canada and over 1900 employees, we are able to build lasting relationships with our customers as we help them rebuild their credit and graduate towards prime rates and a brighter financial future.
Working at goeasy during COVID-19:
We are committed to the health and safety of our current and potential employees. Here are some of the things we have done to stay ahead and continue our operations during this pandemic:
Adoption of best practices and protocols to ensure a safe interview and onboarding experience
Continuing to serve our customers through our phone and digital channels
Mandatory social distancing in all of our locations
Maximum person limit in our branches and stores
Rigorous hygiene practices in all branch and store locations
Free virtual healthcare access for all permanent employees
Continued partnerships and donations to foundations & causes we care about ie. Boys and Girls Club of Canada
So.. What will you do as a Branch Manager?
Provide superior customer sales experiences by quickly and professionally handling customer inquiries while promoting and selling financial services
Maximize sales revenues by administrating customer accounts, providing input to every sale and managing collection activities to increase financial and managerial effectiveness
Manage collections by ensuring that collection calls are made and over-due financial accounts meet company operations standards
Manage staff and daily operations including the implementation of new corporate strategies and operational processes
Continuous growth of employees by coaching / training new and existing financial sales employees while ensuring they have your managerial support for their career endeavors
Growing the loan book as the Branch Manager by performing activities such as: actively sourcing new clients through marketing, cold sales calls, and building relationships to plant seeds and promote future sales of financial products
Secure all required information to fulfill customer applications for financial sales products, accurately maintaining information and records in all required systems to limit errors
Assist customers with the completion of credit applications and promote the sale of our prepaid credit cards
Capitalize on financial cross-sales and add-on products by paying attention to customer needs to specifically pinpoint sales opportunities
See the financial loan process to completion, communicating agreements and terms and conditions to customers to follow best in class sales practices and to suppress collection rates
What we are looking for:
As a Branch Manager - commitment to excellence in customer service and delivering great financial sales experiences
Driven and motivated by sales leadership and growth opportunities
Minimum 1 year of hands-on experience in as a manager or lead capacity; experience in the consumer loan/personal finance or as a Sales Manager preferred
Understanding and experience within financials, credit, collections and/or lending
Using managerial skills to promote leadership, ensure operational management, coaching, and effective recruitment/selection of potential top performers
Ability to structure, organize and run a successful branch operationally, as well as secure collections and drive financial sales
Professional and engaging disposition to engage internal staff and customers
Outstanding operational time management, problem solving and negotiation skills, and the ability to work well in fast-paced and demanding situations
Strong computer skills, with working knowledge of Microsoft Office (Word, Excel, Outlook)
Valid provincial driver’s license is required and access to a vehicle
Why Should You Work For goeasy?
To learn more about our great company please click the links below:
http://goeasy.com/careers/
Inclusion and Equal Opportunity Employment
goeasy is an equal opportunity employer. In addition, goeasy is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
Additional Information:
All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire. Candidates must provide schedule flexibility to ensure that the location’s hours can be covered to meet our customer’s needs – details by location will be discussed in the interview process.
We thank all interested applicants, however we will only be contacting those for interview who possess the skills and qualifications outlined above.
easyfinancial is our consumer lending business that offers secured and unsecured installment loans of up to $45,000. It is our mission to provide everyday Canadians the chance for a better tomorrow, today by giving them access to the credit they need and by offering them a second chance when they have been turned down by banks and traditional lenders. With a retail network of nearly 400 locations across Canada and over 1900 employees, we are able to build lasting relationships with our customers as we help them rebuild their credit and graduate towards prime rates and a brighter financial future.
Working at goeasy during COVID-19:
We are committed to the health and safety of our current and potential employees. Here are some of the things we have done to stay ahead and continue our operations during this pandemic:
Adoption of best practices and protocols to ensure a safe interview and onboarding experience
Continuing to serve our customers through our phone and digital channels
Mandatory social distancing in all of our locations
Maximum person limit in our branches and stores
Rigorous hygiene practices in all branch and store locations
Free virtual healthcare access for all permanent employees
Continued partnerships and donations to foundations & causes we care about ie. Boys and Girls Club of Canada
So.. What will you do as a Branch Manager?
Provide superior customer sales experiences by quickly and professionally handling customer inquiries while promoting and selling financial services
Maximize sales revenues by administrating customer accounts, providing input to every sale and managing collection activities to increase financial and managerial effectiveness
Manage collections by ensuring that collection calls are made and over-due financial accounts meet company operations standards
Manage staff and daily operations including the implementation of new corporate strategies and operational processes
Continuous growth of employees by coaching / training new and existing financial sales employees while ensuring they have your managerial support for their career endeavors
Growing the loan book as the Branch Manager by performing activities such as: actively sourcing new clients through marketing, cold sales calls, and building relationships to plant seeds and promote future sales of financial products
Secure all required information to fulfill customer applications for financial sales products, accurately maintaining information and records in all required systems to limit errors
Assist customers with the completion of credit applications and promote the sale of our prepaid credit cards
Capitalize on financial cross-sales and add-on products by paying attention to customer needs to specifically pinpoint sales opportunities
See the financial loan process to completion, communicating agreements and terms and conditions to customers to follow best in class sales practices and to suppress collection rates
What we are looking for:
As a Branch Manager - commitment to excellence in customer service and delivering great financial sales experiences
Driven and motivated by sales leadership and growth opportunities
Minimum 1 year of hands-on experience in as a manager or lead capacity; experience in the consumer loan/personal finance or as a Sales Manager preferred
Understanding and experience within financials, credit, collections and/or lending
Using managerial skills to promote leadership, ensure operational management, coaching, and effective recruitment/selection of potential top performers
Ability to structure, organize and run a successful branch operationally, as well as secure collections and drive financial sales
Professional and engaging disposition to engage internal staff and customers
Outstanding operational time management, problem solving and negotiation skills, and the ability to work well in fast-paced and demanding situations
Strong computer skills, with working knowledge of Microsoft Office (Word, Excel, Outlook)
Valid provincial driver’s license is required and access to a vehicle
Why Should You Work For goeasy?
To learn more about our great company please click the links below:
http://goeasy.com/careers/
Inclusion and Equal Opportunity Employment
goeasy is an equal opportunity employer. In addition, goeasy is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
Additional Information:
All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire. Candidates must provide schedule flexibility to ensure that the location’s hours can be covered to meet our customer’s needs – details by location will be discussed in the interview process.
We thank all interested applicants, however we will only be contacting those for interview who possess the skills and qualifications outlined above.
If you are looking to join one of Canada’s fastest growing companies, goeasy Ltd. is the place for you! Recognized as one of Canada’s Most Admired Corporate Cultures, one of Canada’s Top 50 Fintech’s and one of North America’s Most Engaged Workplaces, we want the best and brightest to join our team.
We are a publicly traded company on the TSX with over 4000% shareholder return since 2001, goeasy operates two main business units. easyfinancial is our consumer lending business that offers secured and unsecured installment loans of up to $35,000 and easyhome is Canada’s largest merchandise lease-to-own company. It is our mission to provide everyday Canadians the chance for a better tomorrow, today by giving them access to the credit they need and by offering them a second chance when they have been turned down by banks and traditional lenders. With a retail network of nearly 400 locations across Canada and over 1900 employees, we are able to build lasting relationships with our customers as we help them rebuild their credit and graduate towards prime rates and a brighter financial future.
We are seeking someone whose appetite for designing effective learning solutions is second only to their appetite for developing their career at a great Canadian company! goeasy is seeking a dynamic, enthusiastic and innovative Learning Experience Designer to evolve our training resources, content and curriculum. The Learning Experience Designer will be responsible for developing blended learning solutions for easyfinancial branches across the country, including instructor-led and digital learning content.
Responsibilities (not limited to):
Analyze training needs through a needs assessment process, consulting with key stakeholders to identify performance improvement opportunities that can be addressed through learning interventions
Collaborate with subject matter experts to design, develop, and maintain learning content, including instructor-led and digital content as it relates to on-boarding, sales, operations and collections
Partner with internal stakeholders to implement new course material in support of project launches, ensuring content and outcomes are aligned to the specific needs of the client and audience
Act as project leader in managing deliverables, schedules, and overall implementation of programs
Contribute innovative approaches to the learning function by keeping current with new insights, research and technologies in the market
Professional Qualifications:
3-5 years' experience as an Instructional Designer or Learning Consultant, working with a variety of learning strategies and solutions
University Degree with a certification/designation in Adult Education
Experience in:
Design, development and implementation of training initiatives in a variety of learning solutions, including facilitated classroom, self-directed, and digital solutions
Project management in the context of a learning environment
Facilitation background is an asset
Knowledge and experience in one or more:
Digital learning tools, i.e.: Articulate Suite (Studio and Storyline), Camtasia, Captivate, Vyond, etc.
Learning Management Systems
Attributes!
Innovative, creative and solution-oriented
Exceptional communication and presentation skills
Demonstrated ability to manage stakeholder relationships at all levels of the business
Detail oriented, with an ability to multi-task and manage competing deliverables and priorities
Flexibility and adaptability to change, with a willingness to take on challenges
Self-driven, with an orientation to continuous improvement
Proven ability to achieve within an unstructured and extremely fast-paced environment
Inclusion and Equal Opportunity Employment
goeasy is an equal opportunity employer. In addition, goeasy is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
Additional Information:
All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.
We thank all interested applicants, however we will only be contacting those for interview who possess the skills and qualifications outlined above.
Why should you work for goeasy?
To learn more about our great company please click the links below:
www.goeasy.com/careers
PAID1234
#LI-POST
We are a publicly traded company on the TSX with over 4000% shareholder return since 2001, goeasy operates two main business units. easyfinancial is our consumer lending business that offers secured and unsecured installment loans of up to $35,000 and easyhome is Canada’s largest merchandise lease-to-own company. It is our mission to provide everyday Canadians the chance for a better tomorrow, today by giving them access to the credit they need and by offering them a second chance when they have been turned down by banks and traditional lenders. With a retail network of nearly 400 locations across Canada and over 1900 employees, we are able to build lasting relationships with our customers as we help them rebuild their credit and graduate towards prime rates and a brighter financial future.
We are seeking someone whose appetite for designing effective learning solutions is second only to their appetite for developing their career at a great Canadian company! goeasy is seeking a dynamic, enthusiastic and innovative Learning Experience Designer to evolve our training resources, content and curriculum. The Learning Experience Designer will be responsible for developing blended learning solutions for easyfinancial branches across the country, including instructor-led and digital learning content.
Responsibilities (not limited to):
Analyze training needs through a needs assessment process, consulting with key stakeholders to identify performance improvement opportunities that can be addressed through learning interventions
Collaborate with subject matter experts to design, develop, and maintain learning content, including instructor-led and digital content as it relates to on-boarding, sales, operations and collections
Partner with internal stakeholders to implement new course material in support of project launches, ensuring content and outcomes are aligned to the specific needs of the client and audience
Act as project leader in managing deliverables, schedules, and overall implementation of programs
Contribute innovative approaches to the learning function by keeping current with new insights, research and technologies in the market
Professional Qualifications:
3-5 years' experience as an Instructional Designer or Learning Consultant, working with a variety of learning strategies and solutions
University Degree with a certification/designation in Adult Education
Experience in:
Design, development and implementation of training initiatives in a variety of learning solutions, including facilitated classroom, self-directed, and digital solutions
Project management in the context of a learning environment
Facilitation background is an asset
Knowledge and experience in one or more:
Digital learning tools, i.e.: Articulate Suite (Studio and Storyline), Camtasia, Captivate, Vyond, etc.
Learning Management Systems
Attributes!
Innovative, creative and solution-oriented
Exceptional communication and presentation skills
Demonstrated ability to manage stakeholder relationships at all levels of the business
Detail oriented, with an ability to multi-task and manage competing deliverables and priorities
Flexibility and adaptability to change, with a willingness to take on challenges
Self-driven, with an orientation to continuous improvement
Proven ability to achieve within an unstructured and extremely fast-paced environment
Inclusion and Equal Opportunity Employment
goeasy is an equal opportunity employer. In addition, goeasy is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
Additional Information:
All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.
We thank all interested applicants, however we will only be contacting those for interview who possess the skills and qualifications outlined above.
Why should you work for goeasy?
To learn more about our great company please click the links below:
www.goeasy.com/careers
PAID1234
#LI-POST
Business Unit
easyfinancial Lending> Terrace (efs 2128)
Location
Terrace, British Columbia
If you are looking to join one of Canada’s fastest growing companies, goeasy Ltd. is the place for you! Recognized as one of North America’s Most Engaged Workplaces, we want the best to join our team.
easyfinancial is our consumer lending business that offers secured and unsecured installment loans of up to $45,000. It is our mission to provide everyday Canadians the chance for a better tomorrow, today by giving them access to the credit they need and by offering them a second chance when they have been turned down by banks and traditional lenders. With a retail network of nearly 400 locations across Canada and over 1900 employees, we are able to build lasting relationships with our customers as we help them rebuild their credit and graduate towards prime rates and a brighter financial future.
Working at goeasy during COVID-19:
We are committed to the health and safety of our current and potential employees. Here are some of the things we have done to stay ahead and continue our operations during this pandemic:
Adoption of best practices and protocols to ensure a safe interview and onboarding experience
Continuing to serve our customers through our phone and digital channels
Mandatory social distancing in all of our locations
Maximum person limit in our branches and stores
Rigorous hygiene practices in all branch and store locations
Free virtual healthcare access for all permanent employees
Continued partnerships and donations to foundations & causes we care about ie. Boys and Girls Club of Canada
So, what will you do as a Financial Service Representative?
You will build superior customer sales experiences by engaging, listening and understanding the financial needs of potential customers and matching their needs to our lending solutions in a pleasurable sales environment
You will demonstrate compassion and empathy toward customers to be able to hear their story and help with the most appropriate sale of our financial services based on individual needs
You will welcome and engage customers visiting your branch location or by actively prospecting new clients through a combination marketing and outbound sales call activity with a view to achieving and exceeding branch sales targets
You will capitalize on financial cross-sales and add-on products by paying attention to customer needs to specifically pinpoint sales opportunities while clearly and openly communicating the terms and conditions of our financial products
Review and evaluate online financial loan applications, assess the applicants’ credit worthiness, perform financial analysis, and other risk assessments to improve quality of the sale and limit future collection items
Manage collections activities for all past due financial accounts, maintaining an impeccable level of service
Accurately secure all required information to fulfill customer applications for products and maintain information and records to limit errors
What we are looking for:
A minimum of 1 year of experience in a customer-facing targeted sales environment; experience in either consumer finance or pay day loan industries is strongly preferred
Secondary school diploma is required; post-secondary education with a background in Business or a Finance is preferred
People Oriented, Enterprising and an excellent communicator with the ability to build memorable customer experiences for every financial sale
Proficient with PCs, Microsoft Office (Excel, Word, and Outlook), strong keyboarding skills and an ability to learn and master new software programs
Ability to multi-task, adapt to change in a dynamic sales environment
Achievement and results oriented with a positive personality to drive sales and increase customer happiness
Insightful, compassionate and operate with integrity with every sale – care deeply for our customers!
Why should you work for goeasy?
To learn more about our phenomenal company please click the links below:
http://goeasy.com/careers/
Inclusion and Equal Opportunity Employment
goeasy is an equal opportunity employer. In addition, goeasy is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation due to a disability and we will work with you to address your needs.
Additional Information:
To be considered for hire, you will be need to successfully pass a criminal background check, credit check, and validation of your work experience. You will be able to provide schedule flexibility to ensure that the location’s hours can be covered to meet our customer’s needs – details by location will be discussed in the interview process.
We thank all interested applicants, however we will only be contacting those for interview who possess the skills and qualifications outlined above.
easyfinancial is our consumer lending business that offers secured and unsecured installment loans of up to $45,000. It is our mission to provide everyday Canadians the chance for a better tomorrow, today by giving them access to the credit they need and by offering them a second chance when they have been turned down by banks and traditional lenders. With a retail network of nearly 400 locations across Canada and over 1900 employees, we are able to build lasting relationships with our customers as we help them rebuild their credit and graduate towards prime rates and a brighter financial future.
Working at goeasy during COVID-19:
We are committed to the health and safety of our current and potential employees. Here are some of the things we have done to stay ahead and continue our operations during this pandemic:
Adoption of best practices and protocols to ensure a safe interview and onboarding experience
Continuing to serve our customers through our phone and digital channels
Mandatory social distancing in all of our locations
Maximum person limit in our branches and stores
Rigorous hygiene practices in all branch and store locations
Free virtual healthcare access for all permanent employees
Continued partnerships and donations to foundations & causes we care about ie. Boys and Girls Club of Canada
So, what will you do as a Financial Service Representative?
You will build superior customer sales experiences by engaging, listening and understanding the financial needs of potential customers and matching their needs to our lending solutions in a pleasurable sales environment
You will demonstrate compassion and empathy toward customers to be able to hear their story and help with the most appropriate sale of our financial services based on individual needs
You will welcome and engage customers visiting your branch location or by actively prospecting new clients through a combination marketing and outbound sales call activity with a view to achieving and exceeding branch sales targets
You will capitalize on financial cross-sales and add-on products by paying attention to customer needs to specifically pinpoint sales opportunities while clearly and openly communicating the terms and conditions of our financial products
Review and evaluate online financial loan applications, assess the applicants’ credit worthiness, perform financial analysis, and other risk assessments to improve quality of the sale and limit future collection items
Manage collections activities for all past due financial accounts, maintaining an impeccable level of service
Accurately secure all required information to fulfill customer applications for products and maintain information and records to limit errors
What we are looking for:
A minimum of 1 year of experience in a customer-facing targeted sales environment; experience in either consumer finance or pay day loan industries is strongly preferred
Secondary school diploma is required; post-secondary education with a background in Business or a Finance is preferred
People Oriented, Enterprising and an excellent communicator with the ability to build memorable customer experiences for every financial sale
Proficient with PCs, Microsoft Office (Excel, Word, and Outlook), strong keyboarding skills and an ability to learn and master new software programs
Ability to multi-task, adapt to change in a dynamic sales environment
Achievement and results oriented with a positive personality to drive sales and increase customer happiness
Insightful, compassionate and operate with integrity with every sale – care deeply for our customers!
Why should you work for goeasy?
To learn more about our phenomenal company please click the links below:
http://goeasy.com/careers/
Inclusion and Equal Opportunity Employment
goeasy is an equal opportunity employer. In addition, goeasy is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation due to a disability and we will work with you to address your needs.
Additional Information:
To be considered for hire, you will be need to successfully pass a criminal background check, credit check, and validation of your work experience. You will be able to provide schedule flexibility to ensure that the location’s hours can be covered to meet our customer’s needs – details by location will be discussed in the interview process.
We thank all interested applicants, however we will only be contacting those for interview who possess the skills and qualifications outlined above.
Business Unit
easyfinancial Lending> Calgary (efs 2235)
Location
Calgary, Alberta
If you are looking to join one of Canada’s fastest growing companies, goeasy Ltd. is the place for you! Recognized as one of North America’s Most Engaged Workplaces, we want the best to join our team.
easyfinancial is our consumer lending business that offers secured and unsecured installment loans of up to $45,000. It is our mission to provide everyday Canadians the chance for a better tomorrow, today by giving them access to the credit they need and by offering them a second chance when they have been turned down by banks and traditional lenders. With a retail network of nearly 400 locations across Canada and over 1900 employees, we are able to build lasting relationships with our customers as we help them rebuild their credit and graduate towards prime rates and a brighter financial future.
Working at goeasy during COVID-19:
We are committed to the health and safety of our current and potential employees. Here are some of the things we have done to stay ahead and continue our operations during this pandemic:
Adoption of best practices and protocols to ensure a safe interview and onboarding experience
Continuing to serve our customers through our phone and digital channels
Mandatory social distancing in all of our locations
Maximum person limit in our branches and stores
Rigorous hygiene practices in all branch and store locations
Free virtual healthcare access for all permanent employees
Continued partnerships and donations to foundations & causes we care about ie. Boys and Girls Club of Canada
So, what will you do as a Financial Sales Representative?
You will build superior customer sales experiences by engaging, listening and understanding the financial needs of potential customers and matching their needs to our lending solutions in a pleasurable sales environment
You will demonstrate compassion and empathy toward customers to be able to hear their story and help with the most appropriate sale of our financial services based on individual needs
You will welcome and engage customers visiting your branch location or by actively prospecting new clients through a combination marketing and outbound sales call activity with a view to achieving and exceeding branch sales targets
You will capitalize on financial cross-sales and add-on products by paying attention to customer needs to specifically pinpoint sales opportunities while clearly and openly communicating the terms and conditions of our financial products
Review and evaluate online financial loan applications, assess the applicants’ credit worthiness, perform financial analysis, and other risk assessments to improve quality of the sale and limit future collection items
Manage collections activities for all past due financial accounts, maintaining an impeccable level of service
Accurately secure all required information to fulfill customer applications for products and maintain information and records to limit errors
What we are looking for:
A minimum of 1 year of experience in a customer-facing targeted sales environment; experience in either consumer finance or pay day loan industries is strongly preferred
Secondary school diploma is required; post-secondary education with a background in Business or a Finance is preferred
People Oriented, Enterprising and an excellent communicator with the ability to build memorable customer experiences for every financial sale
Proficient with PCs, Microsoft Office (Excel, Word, and Outlook), strong keyboarding skills and an ability to learn and master new software programs
Ability to multi-task, adapt to change in a dynamic sales environment
Achievement and results oriented with a positive personality to drive sales and increase customer happiness
Insightful, compassionate and operate with integrity with every sale – care deeply for our customers!
Why should you work for goeasy?
To learn more about our phenomenal company please click the links below:
http://goeasy.com/careers/
Inclusion and Equal Opportunity Employment
goeasy is an equal opportunity employer. In addition, goeasy is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation due to a disability and we will work with you to address your needs.
Additional Information:
To be considered for hire, you will be need to successfully pass a criminal background check, credit check, and validation of your work experience. You will be able to provide schedule flexibility to ensure that the location’s hours can be covered to meet our customer’s needs – details by location will be discussed in the interview process.
We thank all interested applicants, however we will only be contacting those for interview who possess the skills and qualifications outlined above.
easyfinancial is our consumer lending business that offers secured and unsecured installment loans of up to $45,000. It is our mission to provide everyday Canadians the chance for a better tomorrow, today by giving them access to the credit they need and by offering them a second chance when they have been turned down by banks and traditional lenders. With a retail network of nearly 400 locations across Canada and over 1900 employees, we are able to build lasting relationships with our customers as we help them rebuild their credit and graduate towards prime rates and a brighter financial future.
Working at goeasy during COVID-19:
We are committed to the health and safety of our current and potential employees. Here are some of the things we have done to stay ahead and continue our operations during this pandemic:
Adoption of best practices and protocols to ensure a safe interview and onboarding experience
Continuing to serve our customers through our phone and digital channels
Mandatory social distancing in all of our locations
Maximum person limit in our branches and stores
Rigorous hygiene practices in all branch and store locations
Free virtual healthcare access for all permanent employees
Continued partnerships and donations to foundations & causes we care about ie. Boys and Girls Club of Canada
So, what will you do as a Financial Sales Representative?
You will build superior customer sales experiences by engaging, listening and understanding the financial needs of potential customers and matching their needs to our lending solutions in a pleasurable sales environment
You will demonstrate compassion and empathy toward customers to be able to hear their story and help with the most appropriate sale of our financial services based on individual needs
You will welcome and engage customers visiting your branch location or by actively prospecting new clients through a combination marketing and outbound sales call activity with a view to achieving and exceeding branch sales targets
You will capitalize on financial cross-sales and add-on products by paying attention to customer needs to specifically pinpoint sales opportunities while clearly and openly communicating the terms and conditions of our financial products
Review and evaluate online financial loan applications, assess the applicants’ credit worthiness, perform financial analysis, and other risk assessments to improve quality of the sale and limit future collection items
Manage collections activities for all past due financial accounts, maintaining an impeccable level of service
Accurately secure all required information to fulfill customer applications for products and maintain information and records to limit errors
What we are looking for:
A minimum of 1 year of experience in a customer-facing targeted sales environment; experience in either consumer finance or pay day loan industries is strongly preferred
Secondary school diploma is required; post-secondary education with a background in Business or a Finance is preferred
People Oriented, Enterprising and an excellent communicator with the ability to build memorable customer experiences for every financial sale
Proficient with PCs, Microsoft Office (Excel, Word, and Outlook), strong keyboarding skills and an ability to learn and master new software programs
Ability to multi-task, adapt to change in a dynamic sales environment
Achievement and results oriented with a positive personality to drive sales and increase customer happiness
Insightful, compassionate and operate with integrity with every sale – care deeply for our customers!
Why should you work for goeasy?
To learn more about our phenomenal company please click the links below:
http://goeasy.com/careers/
Inclusion and Equal Opportunity Employment
goeasy is an equal opportunity employer. In addition, goeasy is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation due to a disability and we will work with you to address your needs.
Additional Information:
To be considered for hire, you will be need to successfully pass a criminal background check, credit check, and validation of your work experience. You will be able to provide schedule flexibility to ensure that the location’s hours can be covered to meet our customer’s needs – details by location will be discussed in the interview process.
We thank all interested applicants, however we will only be contacting those for interview who possess the skills and qualifications outlined above.
If you are looking to join one of Canada’s fastest growing companies, goeasy Ltd. is the place for you! Recognized as one of North America’s Most Engaged Workplaces, we want the best to join our team.
easyfinancial is our consumer lending business that offers secured and unsecured installment loans of up to $45,000. It is our mission to provide everyday Canadians the chance for a better tomorrow, today by giving them access to the credit they need and by offering them a second chance when they have been turned down by banks and traditional lenders. With a retail network of nearly 400 locations across Canada and over 1900 employees, we are able to build lasting relationships with our customers as we help them rebuild their credit and graduate towards prime rates and a brighter financial future.
Working at goeasy during COVID-19:
We are committed to the health and safety of our current and potential employees. Here are some of the things we have done to stay ahead and continue our operations during this pandemic:
Adoption of best practices and protocols to ensure a safe interview and onboarding experience
Continuing to serve our customers through our phone and digital channels
Mandatory social distancing in all of our locations
Maximum person limit in our branches and stores
Rigorous hygiene practices in all branch and store locations
Free virtual healthcare access for all permanent employees
Continued partnerships and donations to foundations & causes we care about ie. Boys and Girls Club of Canada
So, what will you do as a Financial Service Representative?
You will build superior customer sales experiences by engaging, listening and understanding the financial needs of potential customers and matching their needs to our lending solutions in a pleasurable sales environment
You will demonstrate compassion and empathy toward customers to be able to hear their story and help with the most appropriate sale of our financial services based on individual needs
You will welcome and engage customers visiting your branch location or by actively prospecting new clients through a combination marketing and outbound sales call activity with a view to achieving and exceeding branch sales targets
You will capitalize on financial cross-sales and add-on products by paying attention to customer needs to specifically pinpoint sales opportunities while clearly and openly communicating the terms and conditions of our financial products
Review and evaluate online financial loan applications, assess the applicants’ credit worthiness, perform financial analysis, and other risk assessments to improve quality of the sale and limit future collection items
Manage collections activities for all past due financial accounts, maintaining an impeccable level of service
Accurately secure all required information to fulfill customer applications for products and maintain information and records to limit errors
What we are looking for:
A minimum of 1 year of experience in a customer-facing targeted sales environment; experience in either consumer finance or pay day loan industries is strongly preferred
Secondary school diploma is required; post-secondary education with a background in Business or a Finance is preferred
People Oriented, Enterprising and an excellent communicator with the ability to build memorable customer experiences for every financial sale
Proficient with PCs, Microsoft Office (Excel, Word, and Outlook), strong keyboarding skills and an ability to learn and master new software programs
Ability to multi-task, adapt to change in a dynamic sales environment
Achievement and results oriented with a positive personality to drive sales and increase customer happiness
Insightful, compassionate and operate with integrity with every sale – care deeply for our customers!
Why should you work for goeasy?
To learn more about our phenomenal company please click the links below:
http://goeasy.com/careers/
Inclusion and Equal Opportunity Employment
goeasy is an equal opportunity employer. In addition, goeasy is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation due to a disability and we will work with you to address your needs.
Additional Information:
To be considered for hire, you will be need to successfully pass a criminal background check, credit check, and validation of your work experience. You will be able to provide schedule flexibility to ensure that the location’s hours can be covered to meet our customer’s needs – details by location will be discussed in the interview process.
We thank all interested applicants, however we will only be contacting those for interview who possess the skills and qualifications outlined above.
easyfinancial is our consumer lending business that offers secured and unsecured installment loans of up to $45,000. It is our mission to provide everyday Canadians the chance for a better tomorrow, today by giving them access to the credit they need and by offering them a second chance when they have been turned down by banks and traditional lenders. With a retail network of nearly 400 locations across Canada and over 1900 employees, we are able to build lasting relationships with our customers as we help them rebuild their credit and graduate towards prime rates and a brighter financial future.
Working at goeasy during COVID-19:
We are committed to the health and safety of our current and potential employees. Here are some of the things we have done to stay ahead and continue our operations during this pandemic:
Adoption of best practices and protocols to ensure a safe interview and onboarding experience
Continuing to serve our customers through our phone and digital channels
Mandatory social distancing in all of our locations
Maximum person limit in our branches and stores
Rigorous hygiene practices in all branch and store locations
Free virtual healthcare access for all permanent employees
Continued partnerships and donations to foundations & causes we care about ie. Boys and Girls Club of Canada
So, what will you do as a Financial Service Representative?
You will build superior customer sales experiences by engaging, listening and understanding the financial needs of potential customers and matching their needs to our lending solutions in a pleasurable sales environment
You will demonstrate compassion and empathy toward customers to be able to hear their story and help with the most appropriate sale of our financial services based on individual needs
You will welcome and engage customers visiting your branch location or by actively prospecting new clients through a combination marketing and outbound sales call activity with a view to achieving and exceeding branch sales targets
You will capitalize on financial cross-sales and add-on products by paying attention to customer needs to specifically pinpoint sales opportunities while clearly and openly communicating the terms and conditions of our financial products
Review and evaluate online financial loan applications, assess the applicants’ credit worthiness, perform financial analysis, and other risk assessments to improve quality of the sale and limit future collection items
Manage collections activities for all past due financial accounts, maintaining an impeccable level of service
Accurately secure all required information to fulfill customer applications for products and maintain information and records to limit errors
What we are looking for:
A minimum of 1 year of experience in a customer-facing targeted sales environment; experience in either consumer finance or pay day loan industries is strongly preferred
Secondary school diploma is required; post-secondary education with a background in Business or a Finance is preferred
People Oriented, Enterprising and an excellent communicator with the ability to build memorable customer experiences for every financial sale
Proficient with PCs, Microsoft Office (Excel, Word, and Outlook), strong keyboarding skills and an ability to learn and master new software programs
Ability to multi-task, adapt to change in a dynamic sales environment
Achievement and results oriented with a positive personality to drive sales and increase customer happiness
Insightful, compassionate and operate with integrity with every sale – care deeply for our customers!
Why should you work for goeasy?
To learn more about our phenomenal company please click the links below:
http://goeasy.com/careers/
Inclusion and Equal Opportunity Employment
goeasy is an equal opportunity employer. In addition, goeasy is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation due to a disability and we will work with you to address your needs.
Additional Information:
To be considered for hire, you will be need to successfully pass a criminal background check, credit check, and validation of your work experience. You will be able to provide schedule flexibility to ensure that the location’s hours can be covered to meet our customer’s needs – details by location will be discussed in the interview process.
We thank all interested applicants, however we will only be contacting those for interview who possess the skills and qualifications outlined above.
-
Follow us
-
-
easyfinancial
-
How it works
-
About easyfinancial
-
Branch locator
-
About us
-
Investor site
-
Service rating
Our parent company
Personal loans
Lease to own
Powered by
TalentNest
© 2020