Audio Visual (AV) Engineer

Join one of Canada’s fastest-growing companies and be part of something extraordinary – welcome to goeasy! At goeasy, our people and culture are at the heart of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades such as Waterstone Canada’s Most Admired Corporate Cultures, Canada’s Top Growing Companies, and the TSX30, highlighting us as one of the top performers on the TSX. We’re also thrilled to be named a Greater Toronto Top Employer and proudly certified as a Great Place to Work®. These honors reflect our commitment to fostering an inclusive, high-performance culture where talent thrives and innovation drives us forward.

As one of Canada’s leading alternative consumer lenders, we’re passionate about helping everyday Canadians create a brighter future. Our vision is to provide a path to a better tomorrow, today. We offer a full range of products, including non-prime leasing, unsecured and secured loans, and point-of-sale financing through easyhome, easyfinancial, and LendCare.

If you're seeking an exciting, high-growth environment where your contributions truly matter, we want to hear from you! Join us, and together, let's create a future of financial empowerment.  

Are you passionate about creating seamless audio-visual experiences? goeasy is looking for an Audio Visual Engineer to join us at our Mississauga Support Centre. In this role, you’ll report directly to the Manager of End User Technology and become a key part of a department that evolves alongside our customers’ needs and emerging technologies. You’ll collaborate closely with other members of the IT Services team, contributing in a supportive and team-oriented environment. Your focus will be on delivering exceptional customer service, not just to our clients, but also to our corporate office team.

What will you be doing?

• Managing all audio-visual technologies across multiple goeasy offices, including Pickering, Montreal, Downtown Toronto, Mississauga, and other event locations as needed.
• Supporting staff in operating audio-visual solutions such as Microsoft Teams Rooms, Surface Hubs, and Crestron/Yealink hardware in meeting and executive boardrooms to ensure successful equipment operation.
• Shooting, producing, and editing short-form videos for the IT department and other departments as required.
• Diagnosing and resolving audio-visual issues related to camera functionality, audio levels, wireless microphone systems, speakers, and video switchers.
• Operating and supporting camera and audio control systems for both in-person and broadcast events.
• Providing technical advice and guidance to end users on all AV-related inquiries.
• Configuring, deploying, maintaining, and supporting desktops/laptops, printers, mobile devices, tablets, and meeting room equipment both onsite and remotely.
• Creating and maintaining knowledge base articles for new and known issues to support team education and efficiency.
• Offering audio-visual consultation to business units for new AV implementations in existing or new office spaces.
• Diagnosing, analyzing, and resolving desktop/laptop, mobile, printer, and meeting room technology issues of small to medium complexity.
• Providing remote or on-site support for hardware and software installations as needed.
• Demonstrating a customer service-oriented mindset and proactively resolving issues while ensuring efficient use of computing resources.

What experience do you have?

• 1–3 years of experience using video editing software such as Adobe Premiere Pro or Final Cut.
• 1–3 years of experience operating DSLR or mirrorless cameras, with a solid understanding of ISO, aperture, and shutter speed.
• 2–3 years of experience supporting AV and meeting room technology in a medium-sized (100–500+ staff) or large (500–2,000+ staff) professional organization.
• 2–3 years of hands-on experience with various audio-visual technologies, including Crestron, Yealink, Surface Hubs, and Microsoft Teams.
• Networking knowledge, including routing, subnets, and configuring routers and switches.
• Proficiency with macOS, iOS, Windows 10/11, Microsoft 365, and hardware such as laptops, desktops, iPhones, tablets, printers, and scanners.
• Working knowledge of Microsoft Active Directory environments.
• Knowledge of Crestron programming is considered an asset.
• Post-secondary education or industry-recognized technical training, or an equivalent combination of education and experience.

Please note: you will need to work onsite five days a week at our Mississauga, ON head office, with occasional travel to other offices and out-of-province locations as required.

Internal Applicants: please apply through the link and provide written endorsement from your current manager.

Why should you work for goeasy?

In keeping with our mission to create better tomorrows for our employees, each year goeasy commits to continuously enhancing its total rewards. Here are some of the perks we offer…

Financial Benefits:

• Leverage our RRSP match and Employee Share Purchase Plan programs.
• Annual bonus that rewards your hard work and dedication.
• Employee discounts on furniture, electronics, and appliances.
• MAT & PAT leave top-up.
• Expand your financial knowledge through engaging Financial Literacy Learning opportunities.

Health and Lifestyle:

• Enjoy company-paid volunteer days to give back to the community.
• Access 24/7 healthcare with Virtual Doctor Appointments.
• Personalize your benefits with a flexible modular benefits package.
• Stay fit and energized with exclusive access to our on-site private gym at our head office.

Employee Perks:

• Fuel your growth with the Tuition Assistance Program.
• Double the impact of your generosity with Company Matched Charitable Donations.
• Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others.
• Enjoy a state-of-the-art office space with perks like a games room, a healthy snack program, a fitness studio, free gated parking, and more!

Diversity, Inclusion, and Equal Opportunity Employment:
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. This means that we are committed to cultivating and preserving a work culture where we celebrate who we are, where everyone feels seen and heard and where every employee can fulfill their potential. As an equal opportunity employer, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.

Additional Information:
All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.  We thank all interested applicants, however we will only be contacting those for interview who possess the skills and qualifications outlined above.