Skip Tracer

easyfinancial has been providing personal loans since 2006. We have over 200 branches across Canada and have helped over 140,000 Canadians get access to the cash they need when they need it most. 

What does a Skip Tracer do?

• Perform collection skip-tracing activities in locating customers.
• Utilize internal company provided skip tools, internet skip tools, and the phone to locate customers and recover accounts.
• Proper handling of inbound/out bound skip calls and utilizing multiple internet avenues to locate consumers while meeting production goals established by management.
• Provide frequent updates back to management summarizing progress being made (updates are provided either verbal or systematic)
• Maintain clear and updated account documentation and coding on skip-tracing location process.
• Locate consumer’s most current and best known address & confirm employment information to set up files for service.
• Regularly communicate and provide collections team with updates regarding account status and service levels; recommend changes if needed
• Monitor recovery industry for competitive changes and new products that will assist collateral recovery
• Determine if the customer has filed Bankruptcy, Active Duty Military, current owner/registrant of the vehicle
• Attempt verbal contact with our customer, references, relatives and associates via phone

What are we looking for?

• 5+ years skip tracing related experience, with a thorough background in collections
• Previous knowledge of legal process as it relates to collections is an asset
• Previous experience in Skip Trace software such as Teranet and Info Direct  an asset
• The ability to multitask and handle working under a fast paced environment
• Ability to type a minimum of 30-40 wpm.
• Highly analytical with a creative mind set to think outside-the-box to find the best way to track delinquent accounts
• Strong written and verbal communication skills; professional presentation.
• Ability to relate to people from all walks of life and different socio-economic backgrounds; remain calm in volatile situations; articulate and overcome objections; self-assured/confident; strong ability to close.

What is in it for you?

• Competitive Base Pay with Lucrative Bonus Structure
• Flexible Full Time Working Hours
• Medical, Dental, Vision benefits
• Opportunity for quick advancement within the organization
• Autonomy to run your own show!

Why should you work for goeasy?

goeasy wants you to feel like part of our team.  With team meetings, ongoing training, and a great corporate culture, goeasy is a great place to make friends and become part of something bigger. We offer the chance to get into an environment where you are encouraged to interact with your co-workers and build relationships with our customers.  With a huge chance of advancement, goeasy is the place to start thinking about your job as more than just work.

Additional Information:

All candidates considered for hire must successfully pass credit, criminal and reference background checks.  Candidates must be comfortable to provide schedule flexibility to ensure that the location’s hours can be covered to meet our customer’s needs – details by location will be discussed in the interview process. 

We thank all interested applicants, however we will only be contacting those for interview which possess the skills and qualifications and meet the requirements as outlined above.