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Financial Service Representative


National Contact Centre
Mississauga, Ontario

Posted On: April 30, 2021

Are you looking to make a positive impact on the business?

Are self motivated with a high degree of initiative and energy?

Are you passionate about customer experience?

We have a great opportunity to MAKE YOUR WORK MATTER! 

Get ready to goeasy! easyhome Ltd is one of Canada’s fastest growing and exciting businesses. We operate two lines of business including easyhome which is the largest merchandise lease to own company in Canada offering top quality, brand name household furnishings, appliances and home electronics to consumers under weekly or monthly leasing agreements. Under our easyfinancial banner, we are a leading provider of financial products and services, including unsecured consumer loans, mortgages, prepaid cards and credit repair products that cater to underserved Canadians that do not have access to products and services from traditional financial institutions. Collectively operating under the easyhome Ltd. umbrella, the organization is publicly traded on the Toronto Stock Exchange with revenue of approximately $300 million per year, over 300 retail locations across Canada and 2,000 employees.

As an Financial Sales Representative you will:

  • Manage outbound follow-up to new and existing applicants via telephone and email

  • Accurately submit & process loan applications into underwriting system

  • Capitalize on phone-based revenue generation opportunities cross-selling opportunities with particular attention on business retention and revenue generation

  • Ensure optimum servicing to our existing applicant base by promptly and accurately responding to customer inquiries on complex multiple inquiries

  • Comply with outlined policies and procedures (i.e., privacy protection, AML) when servicing clients and performing account maintenance;

  • Collaborate with Sales leadership to develop and continuously improve the business unit

  • Responsible for achieving and maintaining sales targets 

What you need to work with us

  • A minimum of 1-2 years of sales experience is required with telesales experience preferred

  • Working knowledge of Loans and Financial Service Products is desirable

  • Exceptional communication and interpersonal skills

  • Excellent active listening

  • Self-motivated with high energy and an achievement orientation

  • Ability to work well in a fast paced, performance driven environment

  • Ability to work independently


Inclusion and Equal Opportunity Employment

goeasy is an equal opportunity employer. In addition, goeasy is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada.   Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.

Additional Information:

All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.  Candidates must provide schedule flexibility to ensure that the location’s hours can be covered to meet our customer’s needs – details by location will be discussed in the interview process. 

We thank all interested applicants, however we will only be contacting those for interview who possess the skills and qualifications outlined above.

 

Why should you work for goeasy?

To learn more about our great company please click the links below:

http://goeasy.com/careers/

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