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Bilingual Loan Administrator (French/English $21/hr + Bonus)

Head Office
Montréal, Quebec
Locations: Mississauga

If you are looking to join one of Canada’s fastest growing companies, goeasy Ltd. is the place for you! Recognized as one of Canada’s Most Admired Corporate Cultures, one of Canada’s Top 50 Fintech’s and one of North America’s Most Engaged Workplaces, we want the best and brightest to join our team.

We are a publicly traded company on the TSX with over 4000% shareholder return since 2001, goeasy operates two main business units. easyfinancial is our consumer lending business that offers secured and unsecured installment loans of up to $35,000 and easyhome is Canada’s largest merchandise lease-to-own company. It is our mission to provide everyday Canadians the chance for a better tomorrow, today by giving them access to the credit they need and by offering them a second chance when they have been turned down by banks and traditional lenders. With a retail network of nearly 400 locations across Canada and over 1900 employees, we are able to build lasting relationships with our customers as we help them rebuild their credit and graduate towards prime rates and a brighter financial future.

The Bilingual Loan Administrator is responsible for reviewing, analyzing, evaluating and approving a loan application. The Loan Administrator has the authority to grant exception approval(s) where a loan application does not satisfy company policy.

Working at goeasy during COVID-19:

We are committed to the health and safety of our current and potential employees. Here are some of the things we have done to stay ahead and continue our operations during this pandemic:

  • Adoption of best practices and protocols to ensure a safe interview and onboarding experience
  • Continuing to serve our customers through our phone and digital channels
  • Mandatory social distancing in all of our locations
  • Maximum person limit in our branches and stores
  • Rigorous hygiene practices in all branch and store locations
  • Free virtual healthcare access for all permanent employees
  • Continued partnerships and donations to foundations & causes we care about ie. Boys and Girls Club of Canada

What will you do as Loan Administrator?

  • Assess and analyze loan applications; review, evaluate and analyze credit and financial history of applicants including capacity to pay to make final loan administration decision
  • Apply detailed knowledge and understanding of company Policies and Exception Approvals
  • Grant approvals in accordance with company policy or as delegated by the Risk and Analytics department
  • Provide rationale to branch managers regarding the loan administration process and the analysis that took place where such applications are either approved or refused.
  • Adhere to acceptable review timeframes for analysis of applications and loan administrator best practices
  • Incorporate new (or changes to) policies and procedures in a live environment fluidly so as not to disrupt workflow for the loan administration unit
  • Answer queries from sales staff pertaining to applications submitted for analysis and / or exception approval from the loan administration team
  • Pinpoint fraudulent documents during analysis and report these to appropriate departments and the loan administration unit
  • Match and validate application information such as income, paystubs and credit ratings to make a final loan administration decision in the approval process

What you need to work with us:

  • Bilingual FR/EN is mandatory - verbal and written
  • Strong administrative skills with high interest to work in an administrative capacity and analyzing various documents
  • Call Centre and/or financial industry experience are an asset
  • High level of computer literacy, Intermediate to Advance skill level in Microsoft Office (Excel, Word and Outlook)
  • Strong communication skills (verbal and written) such that decisions, instructions, and guidance can be conveyed in a clear manner
  • Analytical, critical thinking, and problem-solving skills
  • Ability to work autonomously in a team environment
  • Able to work under pressure and in a fast-paced environment
  • Flexible availability (evenings and weekends)

Inclusion and Equal Opportunity Employment

goeasy is an equal opportunity employer. In addition, goeasy is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada.   Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.

Additional Information:

All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire. 

We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.

Why should you work for goeasy?

To learn more about our great company please click the links below:


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