VP, Technology Infrastructure

If you are looking to join one of Canada’s fastest-growing companies, goeasy Ltd. is the place for you! Recognized as Canada’s Most Admired Corporate Cultures, GTA's Top 100 Employers, one of Canada’s Top 50 Fintech’s and North America’s Most Engaged Workplaces, we want the best and brightest to join our team.

We are a publicly-traded company on the TSX with over 4000% shareholder return since 2001, goeasy operates two main business units. Accredited by the Better Business Bureau, easyfinancial is our consumer lending business that offers secured and unsecured installment loans of up to $75,000 and easyhome is Canada’s largest merchandise lease-to-own company. It is our vision to provide everyday Canadians the path for a better tomorrow, today by giving them access to the credit they need and by offering them a second chance when they have been turned down by banks and traditional lenders. With a retail network of nearly 400 locations across Canada and over 2000 employees, we are able to build lasting relationships with our customers as we help them rebuild their credit and graduate towards prime rates and a brighter financial future.

The VP of Technology Infrastructure is a key leadership position, responsible for delivering best- in- class, customer- focused IT infrastructure services to goeasy. Reporting to the CIO, this individual is operationally focused on the availability, integrity and scalability of all IT systems and infrastructure. As a forward- thinking technology leader, this individual will evolve their teams to an agile and proactive service focused organization, providing a clear technology roadmap and delivery strategy.

Key Responsibilities

• Create and execute a plan to build a best-in-class IT Infrastructure Technology and Operations
• Build, drive and execute the technology strategy and roadmap, with a focus on infrastructure, cloud engineering, technology operations and other aspects of technology services while ensuring its integration with the overall IT and business strategic plans
• Lead the evaluation of existing processes and initiate change to a future state structure where required
• Establish long term objectives, policies, and procedures and oversee implementation to ensure high availability of critical technology systems
• Lead goeasy in the achievement of an effective and cost beneficial enterprise-wide IT operation including a best-in- class help desk operation and systems & network availability
• Collaborate with HR and IT leadership teams to develop a shared services people strategy that aligns with the business and IT strategy. Continually look for leading-edge and innovative solutions to the recruitment, development and retention of the technology workforce
• Develop and control the annual operating and capital expenditure budget for IT infrastructure and people
• Oversee management of the daily operations and staff of all IT business systems (both hardware and software)
• Cultivate strong vendor partnerships to achieve optimal solutions and output
• Work with the technology leadership team to elevate governance within the organization, with a focus on Incident and Change Management
• Oversee facilities and hardware installation, operation, and maintenance of servers, networks (both LAN and WAN), routers, end user computing, peripherals, backup systems, all data communications between multiple sites, and all voice communications. This includes managing external IT providers/vendors

Education & Experience:

• Bachelor’s degree in Computer Science, Engineering, Information or related discipline (or equivalent)
• 6-8+ years of progressive leadership and technology experience in financial services, retail or related industry
• Expertise in cloud technology and infrastructure as a service
• Demonstrated leadership in developing and managing IT delivery and execution in a complex, high- growth environment
• Demonstrated expertise with ITIL process, SAS 70, ISO 27001, high availability systems
• Expertise in building up Change Management and Incident Management practices

Other Skills & Requirements:

• Sound understanding of data processing methods, computer software systems, business operations and network system build out
• Well honed negotiation skills: ability to create buy- in to new concepts and ideas, ability to negotiate with internal and external key stakeholders
• Proven track record of delivering “breakthrough” IT capability, thinking and results
• Superior planning, prioritization and organizational skills, as well as budget preparation and monitoring skills
• High degree of resilience and strong change leadership
• Strong problem solving and ability to adapt approach in a fast- paced, ever- changing environment
• Strong presentation skills: effective communication as both an executive business partner as well as a technology leader
• An eye for emerging talent: Ability to hire and develop a diverse, high performing workforce

Please note that this is a hyrbid position. 

Diversity, Inclusion, and Equal Opportunity Employment

At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. This means that we are committed to cultivating and preserving a work culture where we celebrate who we are, where everyone feels seen and heard and where every employee can fulfill their potential. As an equal opportunity employer, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.

Additional Information: All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire. 

We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.

Why should you work for goeasy?

To learn more about our great company please click the links below:

http://goeasy.com/careers/    

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