Join easyfinancial, the consumer lending driver behind goeasy’s rapid growth. At goeasy, our people and culture are at the heart of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades including being named one of Canada’s Top Growing Companies, certified as a Great Place to Work®, and recognized among the Best Workplaces for Women and for having one of the Most Trusted Executive Teams, and included on TIME Magazine’s 2025 list of Canada’s Best Companies. These honors reflect our commitment to fostering an inclusive, high-performance culture where talent thrives, and innovation drives us forward. 
As one of Canada’s leading alternative consumer lenders, easyfinancial is on a mission to redefine access to credit. Since day one, we’ve been helping Canadians break through financial barriers and take control of their futures. When traditional banks say no, we say there's another way — offering real solutions, real relief, and a real second chance. Our vision? A path to a better tomorrow — starting today. 
A day in the life of a Branch Manager:  

Create a vision and objective, leading your team to hit your branch, portfolio goals and capitalize on financial cross-sales and add-on products. 
Plan schedules, administer timesheets, manage payroll, and other ad hoc administrative duties.
Build superior customer sales experiences by welcoming and engaging customers in person, over the phone, and by email.
Demonstrate compassion and empathy for our customers by understanding their situation and needs and matching them to a suitable financial product.
Manage the health of your branch’s portfolio by ensuring accounts are in good standing and preventing customers from falling into a state of delinquency.
Secure all required information to fulfill customer applications for products and services with strong attention to detail.
What we are looking for: 

Some experience in a leadership capacity overseeing different functionalities, preferably in a sales environment.
Excellent communicator who is people and results-oriented, looking to drive sales and increase customer satisfaction. 
Experience in training and managing a small team.
Must be computer-savvy with the ability to quickly adapt to new software applications. 
Able to pass background checks (criminal, employment, and credit).
Must be legally eligible to work in Canada on a full-time basis at the time of application; we are not able to provide sponsorship. 
Why work with us?   

Leverage our RRSP match and Employee Share Purchase Plan programs.  
Employee discounts on furniture, electronics, and appliances.  
Access 24/7 healthcare with Virtual Doctor Appointments.  
Personalize your benefits with a customizable package including options for 100% coverage.  
Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others.  
Celebrate properly, with your birthday off PAID! Along with paid vacation and personal days.   
For complete picture of total rewards, please click here.
We are offering $44k - $55k/year CAD for this role, plus the opportunity to earn monthly bonuses.
We’re committed to attracting and rewarding top talent. Our compensation ranges are thoughtfully designed to reflect market competitiveness, internal equity, and the experience and impact each candidate brings to the role.
At goeasy, we believe transparency fosters trust — and that rewarding performance with fair, competitive pay and meaningful growth opportunities is key to our success.
Should your total compensation expectations fall above the posted range, we still encourage you to apply. If selected for an interview, you’ll have the opportunity to discuss this with our recruitment team, as there may be flexibility based on your background and overall fit.
This posting is for an existing vacancy within our team. 
Diversity, Inclusion, and Equal Opportunity Employment:  
 At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. goeasy is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. As an equal opportunity employer, we are committed to providing accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Please let the talent acquisition team know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.  

 Additional Information: All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.   
 We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.

Our state-of-the-art contact center is the heartbeat of goeasy — proudly supporting our easyfinancial and easyhome brands across Canada. Join one of the country’s fastest-growing companies and be part of something extraordinary. Welcome to goeasy! 
At goeasy, our people and culture are at the heart of everything we do — and we’re proud to be recognized for it. We’ve been named one of Canada’s Top Growing Companies, Greater Toronto Top Employers, and we’re honored to have received Canada’s Most Admired Corporate Cultures award. We’re also certified as a Great Place to Work®, recognized among the Best Workplaces for Women, and celebrated for having one of the Most Trusted Executive Teams, and included on TIME Magazine’s 2025 list of Canada’s Best Companies. These accolades reflect our ongoing commitment to creating an inclusive, high-performance culture where people thrive and innovation leads the way. 
Our contact center plays a vital role in supporting over 400 retail locations across the country, helping Canadians reach their personal and financial goals. Through specialized, high-impact teams, we deliver the expert service, care, and support that fuel goeasy’s success. 
A day in the life of a Fraud Analyst: 

Lead the review of all Fraud Investigation Tickets and all Fraud Review Tags initiated in relation to applications and/or customers
Clearing applications and customers of fraudulent behaviour before allowing the associated application(s) to proceed; or identifying fraudulent behaviour and logging their findings accordingly
Host formal and informal Fraud Training Classes internally within the company
Handle camera footage requests
Complete daily reporting to identify and review potential fraudulent activity
Complete the Monthly Fraud Report for communication to goeasy Leadership Teams
Communicate Fraud Alerts regarding ongoing fraudulent activity for other teams and departments
Communicate with third parties where required for the purpose of fraud investigations (customers, employers, police officers, etc)
Proactive identification of improved fraud related processes, policies, and technology
What we are looking for: 

High level of computer literacy, Intermediate to Advance skill level in Microsoft Office Suite (Excel, Word and Outlook)
Excellent oral and written communication skills
Analytical, critical thinking and problem-solving skills
Ability to work under pressure and in a fast-paced environment
Ability to plan, multi-task and manage time effectively
Strong attention to detail
Ability to make decisions independently
Reflect a positive and mature attitude towards teammates and peers
Why work with us? 

Leverage our RRSP match and Employee Share Purchase Plan programs.  
State of the art office, with free Company Gym, Games Room 
Employee discounts on furniture, electronics, and appliances.  
Access 24/7 healthcare with Virtual Doctor Appointments.  
Personalize your benefits with a customizable package including options for 100% coverage.  
Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others.  
Celebrate properly, with your birthday off PAID! Along with 5 personal days and two weeks paid vacation.   
For complete picture of total rewards, please click here.
We are offering $20/hour CAD for this role, plus the opportunity to earn monthly bonuses.
We’re committed to attracting and rewarding top talent. Our compensation ranges are thoughtfully designed to reflect market competitiveness, internal equity, and the experience and impact each candidate brings to the role.
At goeasy, we believe transparency fosters trust — and that rewarding performance with fair, competitive pay and meaningful growth opportunities is key to our success.
Should your total compensation expectations fall above the posted range, we still encourage you to apply. If selected for an interview, you’ll have the opportunity to discuss this with our recruitment team, as there may be flexibility based on your background and overall fit.

Diversity, Inclusion, and Equal Opportunity Employment:  
 At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. goeasy is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. As an equal opportunity employer, we are committed to providing accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Please let the talent acquisition team know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.  

 Additional Information: All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.   
 We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.

Our state-of-the-art contact center is the heartbeat of goeasy — proudly supporting our easyfinancial and easyhome brands across Canada. Join one of the country’s fastest-growing companies and be part of something extraordinary. Welcome to goeasy! 
At goeasy, our people and culture are at the heart of everything we do — and we’re proud to be recognized for it. We’ve been named one of Canada’s Top Growing Companies, Greater Toronto Top Employers, and we’re honored to have received Canada’s Most Admired Corporate Cultures award. We’re also certified as a Great Place to Work®, recognized among the Best Workplaces for Women, and celebrated for having one of the Most Trusted Executive Teams, and included on TIME Magazine’s 2025 list of Canada’s Best Companies. These accolades reflect our ongoing commitment to creating an inclusive, high-performance culture where people thrive and innovation leads the way. 
Our contact center plays a vital role in supporting over 400 retail locations across the country, helping Canadians reach their personal and financial goals. Through specialized, high-impact teams, we deliver the expert service, care, and support that fuel goeasy’s success. 
You’re a self-motivated and charismatic leader who’s ready to take on the role of Team Manager, Collections (3-month assignment). In this role, you’ll support a team of Collections Specialists and drive individual and team success through inspired leadership, training, and coaching. You’ll create an environment that fosters engagement, builds knowledge and skills, and ensures that call centre dynamics and our values remain at the heart of everything we do.
What will you be doing? 

Set and meet performance targets.
Manage the day-to-day operations of the Collections team.
Review individual staff performance through monthly scorecards, identifying training needs and delivering required training and coaching for staff development.
Handle customer escalations in a timely manner.
Manage intraday team results and individual contributions, making necessary adjustments within a call center workforce management framework.
Ensuring timely response to waiting customers based on call arrival patterns while enabling revenue-generating opportunities.
What experience do you have?

Experience in a people leadership role is mandatory.
Collections experience (Asset).
Experience in a call center capacity is considered a strong asset.
Ability to execute and deliver expected results within tight deadlines.
Strong oral and written communication with an ability to deliver constructive feedback that inspires engagement and improved performance.
This role will require the applicant to be able to work until 10:30 pm Monday to Friday with possible Saturdays/Sundays (ending at 6pm).
Strong analytical skills with an ability to understand complex data and to make recommendations for process and/or staffing changes based on customer demand for greater business efficiencies and effectiveness.
Diversity, Inclusion, and Equal Opportunity Employment:  
 At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. goeasy is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. As an equal opportunity employer, we are committed to providing accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Please let the talent acquisition team know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.  

 Additional Information: All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.   
 We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.

With exciting projects on the way, we’re looking for enthusiastic UAT testers to help us drive success at goeasy!
As an UAT Tester, you are expected to work with the UAT lead in creating test cases, test steps and execute the test cases based on the test plan. You are expected to report the defects found, perform retesting and regression testing as required. You are also expected to provide timely UAT progress reports.
What will you be doing?

Review business requirements, user stories, issues log and clarify any ambiguity ensuring testing conditions are understood.
Develop, document and maintain UAT functional, end-to-end and regression test cases and other test artifacts.
Track and report the progress of test case execution.
Find and document unexpected behaviour, issues and bottlenecks.
Track and report all defect status and ensure resolution of defects according to schedule.
Execute UAT test plan and test cases within the agreed upon timelines to ensure the application is performing as expected.
Coordinate the test case execution with the different testers.
Help in the documentation of the process as part of the UAT output.
Capable of working with partners and leadership to identify business test scenarios based on requirements, acceptance criteria.
Make recommendations to the UAT Team to improve UAT processes and practices and, where appropriate, help to establish these and implement where agreed.
Ability to communicate clearly and professionally.
Strong verbal and written communication skills; be able to interact with business representatives, developers, UAT team members to clarify specifications, identify and resolve various issues.
What experience do you have?

Bachelor’s degree, or equivalent (Preferred).
A sense of ownership and pride in your performance and its impact on the company’s success.
The ability to learn existing and new applications quickly, independently, and with moderate supervision.
Critical thinking and problem-solving skills. Good time-management skills.
Experience writing SQL queries is an asset.
Experience working in an Agile Scrum environment.
Intermediate knowledge of MS office suite of products (Excel, Word, Power Point).
Internal Job Application - Eligibility Criteria:

To be considered for internal opportunities, employees must satisfy the following eligibility criteria:

Minimum 9-month tenure in your current role. 
Good standing in terms of your employment status. This requires the following:
Must not be currently under corrective action or within 6 months of any previous corrective action.
Must not have failed any applicable audits within the last 12 months.
Must be achieving or exceeding the required level of individual performance in your current role.

Application Process and Submission:

If you meet the above requirements and wish to apply, please follow these steps:

Submit your application via the internal application link.
Secure a written endorsement from your current manager that should be sent directly to Krystal Simas at ksimas@goeasy.com.
Diversity, Inclusion, and Equal Opportunity Employment:
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. This means that we are committed to cultivating and preserving a work culture where we celebrate who we are, where everyone feels seen and heard and where every employee can fulfill their potential. As an equal opportunity employer, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.
Additional Information:
All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.  We thank all interested applicants, however we will only be contacting those for interview who possess the skills and qualifications outlined above.