Director, Project Delivery Office (PDO)

Embark on a journey with one of Canada's fastest growing companies – welcome to goeasy! We have been honored with recognitions such as Waterstone Canada’s Most Admired Corporate Cultures, the 2022 Report on Business Women Lead Here, Report on Business for Canada’s Top Growing Companies and TSX30 as one of the best performing companies on the TSX. We've also received the Greater Toronto Top Employers Award and certified as a Great Place to Work®. We're on the lookout for the best and brightest to join our team!

Our vision is to provide everyday Canadians a path to a better tomorrow, today.  As one of Canada’s leading non-prime consumer lenders, we offer a full suite of products including non-prime leasing, unsecured and secured loans as well as point-of-sale-financing though easyhome, easyfinancial, and LendCare.  

goeasy is looking for a Director, Project Delivery Office (PDO) who is an operational leader with deep experience progressively designing, building and scaling a centralized corporate portfolio and project delivery office. You will be responsible for driving the successful management and execution of initiatives, portfolios, programs and projects across goeasy. Reporting to the Vice President, IT Portfolio Management and Transformation, you will lead a team of seasoned Project Managers to oversee the development, management, reporting and the ultimate delivery of our portfolio and related PM functions to ensure the execution of initiatives that are critical to goeasy’s ambitious growth plans.

The Director will help evolve and align fit-for-purpose process designs and SDLC implementation methodologies (waterfall, lean/agile, hybrid) to meet stakeholder expectations, while mitigating risks across the many areas of the business. This role requires an individual who can handle large, complex programs, projects and support teams and drive decisions that hold team members at all levels of leadership accountable.

goeasy’s market leading growth means we are a business that is fast paced and exciting. Simply put, this is a mission critical role in one of Canada’s fastest growing and successful companies.

What will you be doing?

• Portfolio/Project Delivery, Management and Reporting
  
  • Lead the PDO team in proactively driving the delivery of all projects meeting time, budget and scope expectations through robust project execution principles and methodologies.
  • Expertly guide resources and capacity planning considering both traditional SDLC processes and emerging methods.
  • Maintain regular, detailed status updates on progress, activities and issues on each initiative and present to Senior Leadership and major project stakeholders.
  • Step in as a project manager if/when necessary.
• Process Management and Design
  • Actively support the organization’s process for compiling, prioritizing, monitoring and reporting all projects for various audiences and forums.
  • Contribute to the maturation of goeasy’s Project Delivery standards, methodologies, processes, documentation and governance.
  • Collaborate with Finance to help manage planning, budgeting, reporting, forecasting of the portfolio including iterative and ongoing financial processes and reviews.
  • Drive demand management by evaluating resource demands against the available capacity across the organization, vendors, and processes required to execute on prioritized activities.
• Relationship Management
  • Partner closely across the company’s Business Owners and IT Leaders.
  • Serve as a primary liaison between all team resources assigned to a project, IT and the Executive Team.
  • Maintain regular communications to an established cadence with PMs and business stakeholders to ensure necessary steps are taken to resolve obstacles and ensure project objectives are met.
  • Foster relationships with vendors on large organizational initiatives, ensuring that all contracts support the needs of the business, and that all suppliers meet their contractual service levels and deliverables.
• Leadership
  • Inspire, mentor and develop a team of program and project managers leveraging best practices to plan, manage and successfully deliver key initiatives on time and on budget.
  • Organize and lead regular core team and key governance forums (e.g. team stand-ups, Steering Committees) to review progress with key stakeholders.
  • Provide portfolio leadership and vision around departmental objectives, driving balance to deliver while fostering growth in team members’ ability to manage complex initiatives.

What experience do you have?

• 10+ years of cross-functional experience managing delivery in a portfolio of projects of all sizes and levels of complexity – a strong preference for experience in delivering on Software and Technology deployments.
• Proven experience leading Program Management Processes that drive strategic execution with Senior Leadership.
• A university degree is required with a focus in engineering or a related discipline; a PMP Designation is definitely considered an asset.
• Experience managing a team of project managers who simultaneously work on multiple projects at a time with individual budgets > 1M.
• Ability to manage ambitious and driven Executive stakeholders and hold them to high expectations; the ability to influence without direct authority and “punch above your weight”.
• Detail oriented with excellent analytical and problem-solving skills, and financial acumen.
• The ability to deal with situations where information is difficult to obtain, complex or ambiguous.
• Sound business and technical acumen, with demonstrated agility in learning and ability to quickly become comfortable with unfamiliar businesses areas or of technologies.
• Strong leadership skills, and the ability to lead teams from varied backgrounds (business, technology, operations, etc.)
• Excellent written, verbal and presentation skills are necessary to effectively convey goals and initiatives to team members and top management. Extensive experience building and delivering presentations.

We offer a Flexible Work Program that provides you the ability to work three days onsite per week, from our Mississauga office.

Internal Applicants: please apply through the link on our internal goeasy careers page.

Diversity, Inclusion, and Equal Opportunity Employment:
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. This means that we are committed to cultivating and preserving a work culture where we celebrate who we are, where everyone feels seen and heard and where every employee can fulfill their potential. As an equal opportunity employer, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.

Additional Information:
All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.  We thank all interested applicants, however we will only be contacting those for interview who possess the skills and qualifications outlined above.