Senior Quality Assurance Analyst

JOB DESCRIPTION

SENIOR QUALITY ASSURANCE ANALYST

As a Senior Quality Assurance Analyst, you will develop test strategies and execute the test plans for complex system projects.

The Senior QA Analyst role requires a highly skilled and analytical individual who can comprehend and work with various systems at goeasy. The ideal candidate must possess extensive experience in testing enterprise-class system software packages and deeply understand the software development life cycle (SDLC) principles.

Responsibilities:

• Develop testing strategies and provide estimates for QA work while closely collaborating with the QA lead/Manager
• Assist in improving quality methodologies/processes within the organization to increase efficiency and remove redundancy
• Conduct various testing methods depending on project needs, including but not limited to these phases: Component, ST, SIT, UAT, Smoke, and E2E testing
• Hands-on experience in end-to-end testing using complex queries (SQL) and multiple data sets
• Create comprehensive QA documentation (e.g., test strategies, plans, schedules, cost estimates, test cases, dashboards, defect logs, test phase closure reports, entry/exit criteria, sign-off etc.)
• Lead daily defect status triage meetings/calls to ensure prompt resolution of all defects
• Oversee the work of QA analysts and coordinate QA project activities.
• Support and verify implementations in the production environment and run sanity testing
• Provide daily/weekly testing reports
• Develop automated testing using Selenium or other open-source automation tools

Requirements:

• Bachelor or College Degree, preferably in Computer Science
• 3 to 5 years' experience as a Software QA Analyst
• Excellent written and verbal communication skills
• Hands-on skillset with API testing (Soap UI, Postman), including API connection between applications and business partners
• Solid SQL knowledge and working experience is a must
• Knowledge of relational & dimensional databases for maintaining quality throughout data pipelines
• Experience working in Agile Scrum, Waterfall, and Hybrid development cycle methodologies
• Ability to learn existing and new applications quickly, independently, and with no supervision
• Strong problem-solving aptitude
• Demonstrate ability to work well with others in a small, highly accountable fast-paced environment

• Hands-on experience with testing tools like JIRA, Confluence, HP-ALM and others
• Experience with automation tools (preferably Selenium)
• CRM and ERP systems working experience, preferably Salesforce CRM product