Senior Manager, Employee Experience

Embark on a journey with one of Canada's fastest growing companies – welcome to goeasy! We have been honored with recognitions such as Waterstone Canada’s Most Admired Corporate Cultures, the 2022 Report on Business Women Lead Here, Report on Business for Canada’s Top Growing Companies and TSX30 as one of the best performing companies on the TSX. We've also received the Greater Toronto Top Employers Award and certified as a Great Place to Work®. We're on the lookout for the best and brightest to join our team!

Our vision is to provide everyday Canadians a path to a better tomorrow, today.  As one of Canada’s leading non-prime consumer lenders, we offer a full suite of products including non-prime leasing, unsecured and secured loans as well as point-of-sale-financing though easyhome, easyfinancial, and LendCare.  

Are you passionate about creating a workplace where employees thrive? As the Senior Manager, Employee Experience, you'll play a key role in shaping a positive, inclusive, and engaging environment that brings out the best in our team. Reporting to the VP, Leadership Development & Culture, this strategic role combines creativity, data-savvy insights, and a people-first approach to elevate workplace culture and drive organizational success.

You'll be the go-to expert in translating data into meaningful strategies, turning numbers into actions that make a real difference. From improving engagement to enhancing performance, you'll ensure our employees feel valued, connected, and empowered to succeed.

What will you be doing?

Employee Experience Strategy:

• Developing and implementing strategies that enhance the employee experience, aligned with organizational goals.
• Identifying key drivers of employee engagement and creating initiatives to address gaps and opportunities.
• Partnering with cross-functional teams to embed employee-centric practices across the organization.

Stakeholder Collaboration:

• Collaborating with leadership and HR teams to design and implement data-driven solutions to enhance employee engagement and retention.
• Presenting findings and recommendations to stakeholders, translating complex data into clear, actionable insights.
• Acting as a trusted advisor to business leaders on employee experience trends and best practices.

Program Management & Continuous Improvement:

• Evaluating the effectiveness of existing programs, iterating and evolving approaches based on data-driven results.
• Staying informed on emerging trends in employee experience and workplace analytics.
• Testing and iterating on programs and initiatives to ensure alignment with employee needs, including rewards and recognition.
• Driving innovation in how the organization collects and utilizes employee feedback.

Data Analytics:

• Designing and managing surveys, focus groups, and other tools to collect employee feedback and sentiment data.
• Analyzing employee lifecycle data (e.g., onboarding, engagement, promotion, performance, turnover) to identify trends and provide actionable insights.
• Creating dashboards and reports to monitor key performance indicators (KPIs) related to employee experience and engagement.

Diversity, Equity, and Inclusion (DEI):

• Managing the collection and analysis of employee demographic data.
• Incorporating DEI principles into employee experience strategies and data analysis efforts.
• Using data to identify disparities and developing initiatives to promote an inclusive workplace culture.

What experience do you have?

• Holds a Bachelor’s degree in Human Resources, Business Administration, Data Analytics, or a related field.
• Has 5+ years of experience in employee engagement, HR analytics, or a similar role.
• Proven experience using data analytics tools such as Excel, Tableau, Power BI, or equivalent.
• Possesses strong analytical skills with the ability to synthesize data into meaningful insights.
• Proficient in designing and interpreting employee surveys and other feedback tools.
• Excellent communication and presentation skills, with the ability to translate data into compelling narratives.
• Deep understanding of employee experience principles and practices.
• Familiar with HR systems and platforms (e.g., UKG, Qualtrics, or similar).
• Detail-oriented and adept at managing multiple projects simultaneously.

We offer a Flexible Work Program that provides you the ability to work three days onsite per week, from our Mississauga office.

Internal Applicants: please apply through the link and provide written endorsement from your current manager.

Why should you work for goeasy?

In keeping with our mission to create better tomorrows for our employees, each year goeasy commits to continuously enhancing its total rewards. Here are some of the perks we offer…

Financial Benefits:

• Leverage our RRSP match and Employee Share Purchase Plan programs.
• Annual bonus that rewards your hard work and dedication.
• Employee discounts on furniture, electronics, and appliances.
• MAT & PAT leave top-up.
• Expand your financial knowledge through engaging Financial Literacy Learning opportunities.

Health and Lifestyle:

• Enjoy company-paid volunteer days to give back to the community.
• Access 24/7 healthcare with Virtual Doctor Appointments.
• Personalize your benefits with a flexible modular benefits package.
• Stay fit and energized with exclusive access to our on-site private gym at our head office.

Employee Perks:

• Fuel your growth with the Tuition Assistance Program.
• Double the impact of your generosity with Company Matched Charitable Donations.
• Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others.
• Enjoy a state-of-the-art office space with perks like a games room, a healthy snack program, a fitness studio, free gated parking, and more!

Diversity, Inclusion, and Equal Opportunity Employment:
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. This means that we are committed to cultivating and preserving a work culture where we celebrate who we are, where everyone feels seen and heard and where every employee can fulfill their potential. As an equal opportunity employer, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.

Additional Information:
All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.  We thank all interested applicants, however we will only be contacting those for interview who possess the skills and qualifications outlined above.

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