Administrative Assistant, Corporate

Easyfinancial services offers personal loan services across Canada. We strive to deliver high-quality service and great customer experiences, all while making financial services more accessible. We pride ourselves on our commitment to our employees; competitive salaries, incentive plans, benefits and unlimited advancement opportunities. If you excel in a fast-paced, ever-changing environment with dynamic and challenging results-driven work, your career possibilities at easyfinancial services are endless.

Reporting to the Manager of Indirect Lending, we are looking for a self-motivated, determined and energetic Administrative Assistant to innovatively manage and work with our partner – Canada Drives during our day to day business operation at their corporate head office in Vancouver, British Columbia (Two Bentall Centre).

Responsibilities would include:

• Working with our partner, you will be handling inquiries about potential loans, serving as their liaison with GoEasy ltd
• Acting as an administrator for GoEasy and communicating and processing required documentation and loan funds for consumers
• Processing customer information into system and giving them a final decision in terms of approval
• Running credit checks for potential customers and responding promptly
• Address inquiries via email and telephone channels
• Communicating with clients and funding approved loans
• Identifying process improvement opportunities
• Achieve set monthly targets for assigned partners

  Key Results Areas   

• Ensuring all processes/and or tasks are fully documented and/or maintained
• Training other colleagues on processes handled
• Ensure that the systems are used to their full capacity and constantly seek improvements, modifications and changes to further improve the efficiency of the organization

Qualifications attributes & competencies

• Intermediate experience working with Microsoft products, specifically: Word, Excel & Outlook
• Experience working in a fast paced, high volume Administrative capacity is a strong asset
• High attention to detail
• Great communication skills and ability to interpret documentation in an effective and efficient manner
• Experience in an administrative/support capacity and/or in the lending industry an asset
• Excellent attention to detail and accuracy, as well as the ability to meet critical deadlines in a timely and effective manner
• Able to handle various tasks as required

 Working Conditions  

• Competitive Salary ($38,000)
• Partner Corporate Office in Vancouver British Columbia
• Schedule: 10am - 7pm Monday to Friday, after-hours and weekends as required
• Fast-paced, multiple priority environment
• Coverage of Health Benefits

goeasy is committed to ensuring that reasonable accommodations are made available to persons with disabilities during the recruitment, assessment and selection processes and, in consultation with job applicants, provides reasonable accommodations upon request.

 internally known as: Partner Support Specialist