Asset Recovery Coordinator

Join LendCare — one of Canada’s fastest-growing point-of-sale financing providers and a proud part of the goeasy family. At goeasy, our people and culture are the heartbeat of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades including being named one of Canada’s Top Growing Companies, certified as a Great Place to Work®, and recognized among the Best Workplaces for Women and for having one of the Most Trusted Executive Teams, and included on TIME Magazine’s 2025 list of Canada’s Best Companies. These achievements speak to our commitment to building an inclusive, high-performance culture where people thrive and innovation drives us forward. 

At LendCare, we do more than provide financing — we help Canadians access life’s essential moments. Whether it’s healthcare, home improvement, powersports or retail purchases, we deliver fast, flexible financing solutions that make it easier for people to move forward with confidence. Backed by cutting-edge technology and a customer-first mindset, we’re redefining how Canadians pay for what matters. If you’re driven to create real impact, join us and help empower people to live life on their terms — one approval at a time. 

Why work with us?   

• Leverage our RRSP match and Employee Share Purchase Plan programs.  
• Employee discounts on furniture, electronics, and appliances.  
• Access 24/7 healthcare with Virtual Doctor Appointments.  
• Personalize your benefits with a customizable package including options for 100% coverage.  
• Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others.  
• Celebrate properly, with your birthday off PAID! Along with paid vacation and personal days.   
• For complete picture of total rewards, please click here.

Day in the life of a Asset Recovery Coordinator:

• Portfolio Management: Independently manage a portfolio of accounts or oversee a vendor’s portfolio, ensuring recovery efforts are executed efficiently and in alignment with company policies.
• Vendor Coordination: Engage with repossession agents and third-party vendors to assign recovery tasks, monitor progress, and ensure compliance with contractual obligations and regulatory standards.
• Storage & Impound Coordination: Respond promptly to notifications of located or impounded vehicles. Coordinate with vendors, storage facilities, and internal teams to facilitate timely recovery and minimize associated costs.
• Post-Sale Support: Assist with post-sale activities for remarketed vehicles, including uploading bills of sale, filing lien discharges, ensuring accurate fund processing, and transitioning files to the appropriate internal units.
• Documentation & Compliance: Maintain detailed records of recovery actions, communications, and outcomes. Ensure all activities comply with internal policies, industry regulations, and privacy laws.
• Workflow Adherence: Follow established workflows and recovery protocols to ensure consistent, organized, and timely execution of recovery processes.

What we are looking for: 

• Professional experience in customer service and/or administrative roles.
• Experience in asset recovery, collections, financial services, or in the auto industry are highly regarded.
• Excellent communication, negotiation, and relationship management skills, with the ability to navigate difficult conversations.
• Highly organized with strong attention to detail and documentation accuracy.
• Proficiency in Microsoft Office Suite and Adobe Acrobat.
• Self-sufficient and capable of working independently with minimal supervision.
• Ability to prioritize tasks and adapt to changing priorities in a fast-paced environment.

Diversity, Inclusion, and Equal Opportunity Employment:  

 At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. goeasy is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. As an equal opportunity employer, we are committed to providing accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Please let the talent acquisition team know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.  

 Additional Information: All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.   

 We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.