Bilingual - Customer Service Representative

Bilingual Customer Service Representative

easyfinancial has been providing personal loans since 2006. With over 200 branches across Canada, we are a leading provider of financial products and services, including unsecured consumer loans, prepaid cards and credit repair products that cater to underserved Canadians that do not have access from traditional financial institutions.

So what will you do as a Customer Service Representative?

• You will build superior customer sales experiences by engaging, listening and understanding the financial needs of potential customers and matching their needs to our lending solutions in a pleasurable sales environment
• You will demonstrate compassion and empathy toward customers to be able to hear their story and help with the most appropriate sale of our financial services based on individual needs
• You will welcome and engage customers visiting your branch location or by actively prospecting new clients through a combination marketing and outbound sales call activity with a view to achieving and exceeding branch sales targets
• Manage collections activities for all past due financial accounts, maintaining an impeccable level of service

What we are looking for:

• A minimum of 1 year of experience in a customer-facing environment
• Bilingual English and French
• People Oriented, Enterprising and an excellent communicator with the ability to build memorable customer experiences for every financial sale
• Ability to multi-task, adapt to change in a dynamic sales environment
• Insightful, compassionate and operate with integrity with every sale – care deeply for our customers!

Pay: up to $17.50/hr + Monthly Bonus

Inclusion and Equal Opportunity Employment

goeasy is an equal opportunity employer. In addition, goeasy is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation due to a disability and we will work with you to address your needs.

Additional Information:

To be considered for hire, you will be need to successfully pass a criminal background check, credit check, and validation of your work experience. You will be able to provide schedule flexibility to ensure that the location’s hours can be covered to meet our customer’s needs – details by location will be discussed in the interview process.

We thank all interested applicants, however we will only be contacting those for interview who possess the skills and qualifications outlined above.

Why should you work for goeasy?

To learn more about our phenomenal company please click the links below:

goeasy Employee Video

http://goeasy.com/careers/

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