Content Developer (Knowledge Management)

If you are looking to join one of Canada’s fastest growing companies, goeasy Ltd. is the place for you! Certified as a Great Place to Work®, recognized among Canada’s Most Admired Corporate Cultures, GTA's Top 100 Employers, one of Canada’s Top 50 Fintechs, North America’s Most Engaged Workplaces, and placed on the 2022 Report on Business Women Lead Here list, we want the best and brightest to join our team.

We are a publicly traded company on the TSX with over 4000% shareholder return since 2001. Accredited by the Better Business Bureau, goeasy Ltd is a Canadian company that provides non-prime leasing and lending services through easyhome, easyfinancial, and LendCare.

The goeasy Channel Enablement team is on a mission to make sure our field team has everything they need to be successful. We plan to create an effective knowledge management ecosystem that gives our employees access to exactly what they need, in the most flexible way, exactly when they need it. We’ll create standards for knowledge transfer and build the most unique connection we’ve ever had with our employees.

Here's how you'll stand out:

As part of the Channel Enablement team, the Content Developer will be an individual with a 'hands on' approach to multiple types of training content development.

Your story will include helping design and develop, launch, and grow a new digital learning experience for all of goeasy’s frontline roles. You will have used your writing, learning design, learning development and learner experience knowledge to create digital content that looks like a million dollars and helps people learn at the same time. You will be a key member of your team, collaborating with colleagues and continuously challenging your teammates to think freely and come up with creative ways to keep goeasy at the forefront of digital learning.

What you will do as a Content Developer:

• Design & develop content that provides engaging, challenging, and meaningful learning experiences using tools, technology and learning methodologies
• Research the newest, most innovative, and effective knowledge transfer methodologies – got an idea for a TikTok to support our objectives? Let’s hear it!
• Demonstrate an insatiable need to understand our audience, conducting field visits where possible as part of thorough needs analysis for any initiative.
• Collaborate with all head office support teams and other SMEs to ensure flawless execution of your projects & programs and often to help them determine the right strategy for their initiatives.
• Strategize, build, and deliver content, and evaluate effectiveness and impact by working closely with the Senior Manager, Knowledge Management, and other stakeholders
• Elevate processes and deliverables by collaborating with teammates to better the status quo
• Provide relevant guidance and insight on content design and program selection through thorough understanding of the delivery platform
• Develop fun and engaging training material using your graphics and animation experience
• Establish and maintain content governance to protect the integrity of the learning experience we are creating
• Lead each initiative assigned to you, whether a user experience research project or content development project, being sure to deliver as efficiently and effectively as possible

What you’ll bring to the team:

• You can write… like, really write – breaking down complex ideas and unclear bodies of content into concise, easily absorbed pieces of learning content
• We love that you have previous experience in the field of learning or communications.
• You're familiar with microlearning and have created learning content as small as a single question & answer
• The ability to bring training content to life by developing creative scenarios, videos, and writing scripts
• Experience converting learning content from one delivery medium to another, without compromising any learning objectives (e.g., classroom to microlearning).
• Strong experience using a variety of content development software (e.g., Articulate, Adobe, Evolve)
• You have experience using various authoring tools for graphic design and animation.
• You’ve designed and developed outstanding creative online work that addresses project objectives efficiently and effectively.
• An uncanny ability to bring your work to life with simple language and visuals
• You have measured the effectiveness of your own content at least once and have opinions on how this should be done. You can use those opinions to tell a story.
• You recognize the big picture and demonstrate a passion for building training content and transferring knowledge and best practices.
• An eye for simplification, you are somebody who looks to invent ways to make complex processes and project documents more efficient

Diversity, Inclusion, and Equal Opportunity Employment:

At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. This means that we are committed to cultivating and preserving a work culture where we celebrate who we are, where everyone feels seen and heard and where every employee can fulfill their potential. As an equal opportunity employer, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.

Additional Information:

All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.  We thank all interested applicants, however we will only be contacting those for interview who possess the skills and qualifications outlined above.

Why should you work for goeasy?

To learn more about our great company please click the links below:

http://goeasy.com/careers/

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