Employee Relations Specialist

Embark on a journey with one of Canada's fastest growing companies – welcome to goeasy! We have been honored with recognitions such as Waterstone Canada’s Most Admired Corporate Cultures, the 2022 Report on Business Women Lead Here, Report on Business for Canada’s Top Growing Companies and TSX30 as one of the best performing companies on the TSX. We've also received the Greater Toronto Top Employers Award and certified as a Great Place to Work®. We're on the lookout for the best and brightest to join our team!

Our vision is to provide everyday Canadians a path to a better tomorrow, today.  As one of Canada’s leading non-prime consumer lenders, we offer a full suite of products including non-prime leasing, unsecured and secured loans as well as point-of-sale-financing though easyhome, easyfinancial, and LendCare.  

We are seeking an energetic, hardworking, and motivated Employee Relations (HR) Specialist to join our growing team and company! Reporting to the Director, Human Resources, the Employee Relations Specialist plays a key role in fostering an equitable, transparent and respectful work environment for employees. This individual will ensure there is a consistent approach to interpretation and application of Company policies, practices and rules of engagement.

A wildly successful Employees Relations Specialist will be someone with strong problem solving, consulting and organizational skills.

What will you be doing?

• Provide high quality consultation to management across the organization on strategies and approaches to manage complex employee issues.
• Conduct employee investigations independently or in liaison with internal Branch Audit team in accordance with Company standards; professionally documenting findings and recommendations for appropriate resolution for review by Senior Leadership while maintaining confidentiality and integrity.
• Oversee and support management team with performance management activity including: performance issues, progressive discipline/corrective action up to and including termination. This includes creating and/or reviewing documentation to support performance discussions (Written Warnings, Performance Improvements Plans, etc.).
• Partner with other teams within human resources to leverage employee relations insights to enhance training programs, onboarding, talent acquisition, rewards, culture.
• Manage communication with employees on leave of absence and facilitate return to work plans.
• Coordinate with management team on Health & Safety matters including workplace injury situations.
• Assist employees and management with the interpretation of Company policies and respond to inquiries and concerns.
• Provide ongoing coaching and guidance to management to enhance their people management capability.
• Maintains current knowledge of and ensures compliance with provincial employment laws.
• Other duties and responsibilities as assigned.

What experience do you have?

• University/college degree or diploma in Human Resources or a related field.
• Minimum of 1-3 years’ Employee Relations or HR Generalist experience.
• Strong Knowledge of provincial Employment Standards legislation, Human Rights, Health and Safety legislation and other applicable employment law.
• Broad experience in policy and legislation interpretation, customer service, problem solving and conflict resolution skills.
• Demonstrates discretion, confidentiality, sound judgment and sensitivity in dealing with employee situations.
• Strong time management and organizational skills and attention to detail to manage work, competing deadlines and sensitive projects.
• Experience in dealing with various levels of stakeholders across the company.
• Advanced computer skills, and knowledge and expertise in Microsoft Office and HRIS systems is preferred.
• Superior interpersonal and communication skills (written, verbal and presentation).

Internal Applicants: please apply through the link and provide written endorsement from your current manager.

Why should you work for goeasy?

In keeping with our mission to create better tomorrows for our employees, each year goeasy commits to continuously enhancing its total rewards. Here are some of the perks we offer…

Financial Benefits:

• Leverage our RRSP match and Employee Share Purchase Plan programs.
• Annual bonus that rewards your hard work and dedication.
• Employee discounts on furniture, electronics, and appliances.
• MAT & PAT leave top-up.
• Expand your financial knowledge through engaging Financial Literacy Learning opportunities.

Health and Lifestyle:

• Enjoy company-paid volunteer days to give back to the community.
• Access 24/7 healthcare with Virtual Doctor Appointments.
• Personalize your benefits with a flexible modular benefits package.
• Stay fit and energized with exclusive access to our on-site private gym at our head office.

Employee Perks:

• Fuel your growth with the Tuition Assistance Program.
• Double the impact of your generosity with Company Matched Charitable Donations.
• Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others.
• Enjoy a state-of-the-art office space with perks like a games room, a healthy snack program, a fitness studio, free gated parking, and more!

Diversity, Inclusion, and Equal Opportunity Employment:
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. This means that we are committed to cultivating and preserving a work culture where we celebrate who we are, where everyone feels seen and heard and where every employee can fulfill their potential. As an equal opportunity employer, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.

Additional Information:
All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.  We thank all interested applicants, however we will only be contacting those for interview who possess the skills and qualifications outlined above.

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