IT Vendor Management Analyst

Embark on a journey with one of Canada's fastest growing companies – welcome to goeasy! We have been honored with recognitions such as Waterstone Canada’s Most Admired Corporate Cultures, the 2022 Report on Business Women Lead Here, Report on Business for Canada’s Top Growing Companies and TSX30 as one of the best performing companies on the TSX. We've also received the Greater Toronto Top Employers Award and certified as a Great Place to Work®. We're on the lookout for the best and brightest to join our team!

Our vision is to provide everyday Canadians a path to a better tomorrow, today.  As one of Canada’s leading non-prime consumer lenders, we offer a full suite of products including non-prime leasing, unsecured and secured loans as well as point-of-sale-financing though easyhome, easyfinancial, and LendCare.  

goeasy is seeking an IT Vendor Management Analyst to bolster our IT Vendor Management Office (VMO). Reporting to the Manager, IT Vendor Management, you'll review data, escalate trends, and ensure top-tier customer service while mitigating risks associated with key vendors. Understanding goeasy’s vendor policies, you'll assist in contract compliance, lifecycle management, and optimizing third-party spend.

What will you be doing?

• Maintain third-party IT vendor relationships by reviewing and analyzing vendor intake, escalating and following up on unresolved issues, and participating in necessary vendor meetings.
• Analyze service level agreements, ensuring compliance with internal policies, understanding contractual terms, and providing input on contract changes and business-impact assessments.
• Collaborate with internal stakeholders and vendors to align objectives, manage risks, and support business requirements.
• Participate in the Request for Proposal (RFP) process, attending meetings and coordinating RFP activities.
• Analyze and upload executed service level agreements in the contract lifecycle management tool, ensuring timely reporting and addressing notifications and termination notices.
• Analyze documentation related to vendor management processes, ensuring completeness and accuracy, and collaborate with the Manager, IT Vendor Management for updates.
• Assist in monitoring internal and external environments for business opportunities and changes.
• Transfer knowledge, assist in ensuring vendors meet defined requirements and goals, and stay updated on market trends.
• Support IT vendor governance framework by organizing quarterly review meetings for key IT vendors.
• Analyze key trends in global supply and industry, recommending modifications to accommodate regulatory, legislative, or industry changes.

What experience do you have?

• Post-secondary education in Contract Administration, Business Administration, Commerce or Financial Management, or an equivalent program.
• 3 - 5 years of experience in vendor management and/or project management in an Information Technology Procurement function is preferred.
• Adept in strategic sourcing, contract negotiation, and competitive price analysis.
• Well-developed negotiation and conflict management skills, with the ability to ensure vendors adhere to contract terms, operations service support and service delivery.
• Experience establishing and maintaining reporting performance standards and processes including supplier performance scorecards.
• Knowledge of current technologies and services such as Software-as-a-Service (SAAS), Cloud and Outsourcing.

We offer a Flexible Work Program that provides you the ability to work three days onsite per week, from our Mississauga office.

Internal Applicants: please apply through the link and provide written endorsement from your current manager.

Why should you work for goeasy?

In keeping with our mission to create better tomorrows for our employees, each year goeasy commits to continuously enhancing its total rewards. Here are some of the perks we offer…

Financial Benefits:

• Leverage our RRSP match and Employee Share Purchase Plan programs.
• Annual bonus that rewards your hard work and dedication.
• Employee discounts on furniture, electronics, and appliances.
• MAT & PAT leave top-up.
• Expand your financial knowledge through engaging Financial Literacy Learning opportunities.

Health and Lifestyle:

• Enjoy company-paid volunteer days to give back to the community.
• Access 24/7 healthcare with Virtual Doctor Appointments.
• Personalize your benefits with a flexible modular benefits package.
• Stay fit and energized with exclusive access to our on-site private gym at our head office.

Employee Perks:

• Fuel your growth with the Tuition Assistance Program.
• Double the impact of your generosity with Company Matched Charitable Donations.
• Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others.
• Enjoy a state-of-the-art office space with perks like a games room, a healthy snack program, a fitness studio, free gated parking, and more!

Diversity, Inclusion, and Equal Opportunity Employment:
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. This means that we are committed to cultivating and preserving a work culture where we celebrate who we are, where everyone feels seen and heard and where every employee can fulfill their potential. As an equal opportunity employer, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.

Additional Information:
All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.  We thank all interested applicants, however we will only be contacting those for interview who possess the skills and qualifications outlined above.

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