Loan Document Specialist

Are you eager to learn new things? Looking for a role that will challenge you? DO you have great customer service experience? Are you looking to break into the financial industry?  This may be the role for you.

What will you do as a Loan Processor Specialist - Secured?

Our Loan Processor Specialist - Secured verifies the Secured Personal Loan application submitted by our branch network, adheres to all Go Easy’s policies.  They manage requests for exceptions & conditions of approval. Loan Processor Specialist - Secured plays a very important role in the Secured CLAO structure.

• What will you do as Loan Processor Specialist- Secured?
• Processors apply detailed knowledge and understanding of company policies.
• Grant approvals applications in accordance with company policy or as delegated by the Risk and Analytics department as a loan processor.
• Provide rationale to branch managers regarding the loan review process and the analysis that took place where such applications are either approved or refused.
• Answer queries from sales staff pertaining to applications submitted for analysis and/or exception approval from the processing team.
• Pinpoint fraudulent documents during analysis and report these to appropriate departments and the processing unit.
• Match and validate application information such as income, paystubs, and credit ratings to make a final processing decision in the approval process.
• Verify customers requested loan amount is within qualified loan amount.
• Confirms property meets Go Easy’s guidelines.
• Ability to review and approve appraisal considered an asset.
• Issues final mortgage approvals
• Adhere to policy/procedures to ensure audit requirements are met.
• Meet and maintain service levels as defined internally.
• Assist the Central Loan Approval Office in identifying training or process opportunities.
• Gather critical branch feedback to help transform and streamline processes.

What you need to work with us:

• Exceptional oral and written communication skills, as candidates will be dealing with the retail network.
• Strong attention to detail
• Intermediate level MS Office, with emphasis on Excel and PowerPoint
• A fundamental understanding of the Mortgage origination process from application to close, considered an asset.
• Excellent problem-solving and multi-tasking skills
• Ability to work a variety of shifts from 8:00am to 10.00pm and Saturdays on a rotational basis, to provide cross country support.
• A willingness to learn & be flexible.

Why work at Go Easy Financial:

• Easily accessible office, located next to Square One
• Large eat in kitchens stocked with goodies at no extra cost
• Supportive working environment
• Opportunities to give back to the community
• Ongoing social events throughout the year
• Extensive training programs to set our employees up for success
• Comprehensive bonus structure & paid overtime
• Ability to work from home on a 50/50 schedule after 6 months of proven success
• Flexible shifts

Internal Applicants: Please apply through the link and provide written endorsement from your current manager.

Inclusion and Equal Opportunity Employment

goeasy is an equal opportunity employer. In addition, goeasy is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.