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Loan Processing Specialist


National Contact Centre
Mississauga, Ontario

Posted On: April 15, 2024

If you are looking to join one of Canada’s fastest growing companies, goeasy Ltd. is the place for you! Recognized as one of North America’s Most Engaged Workplaces, we want the best to join our team. 

The Loan Processing Specialist is responsible for reviewing, analyzing, evaluating and approving a loan application. The Loan Processing Specialist has the authority to grant exception approval(s) where a loan application does not satisfy company policy.

No experience, but looking for a career opportunity? We offer full comprehensive training programs to equip you with the tools needed for success.

What’s in it for you:

Benefits and Perks package which goes beyond your base salary:

  • Financial
    • Monthly incentive plans
    • Base Pay + monthly bonus
    • RRSP and Employee Share Purchase Plan matching
  • Health & Lifestyle
    • Extended healthcare coverage, including Mental Health and on-demand virtual healthcare
    • 5 personal days, company paid volunteer days, Sundays off + paid birthday off in addition to paid vacation days
    • Onsite Gym
  • Perks
    • Perkopolis employee discount program
    • Employee discounts on furniture, electronics, and appliances
    • easyloans – employees have access to loans at lower interest rates
    • Tuition Assistance Program
    • State of the art Office
    • Games Room
    • Free Employee Parking
  • Recognition
    • Opportunities for monthly, quarterly, and annual awards
    • Leadership development programs – over 70% internal promotion rate!

What will you do as Loan Processor?

  • Processors apply detailed knowledge and understanding of company policies and exception approvals.
  • Assess and analyze loan applications; review, evaluate and analyze credit and financial history of applications including capacity to pay to make final processing decision.
  • Grant approvals applications in accordance with company policy or as delegated by the Risk and Analytics department as a loan processor
  • Provide rationale to branch managers in regards to the underwriting process and the analysis that took place where such applications are either approved or refused.
  • Adhere to acceptable review timeframes for analysis of applications and processor best practices
  • Incorporate new (or changes to) policies and procedures in a live environment fluidly so as not to disrupt workflow for the processing unit.
  • Answer queries from sales staff pertaining to applications submitted for analysis and/or exception approval from the processing team.
  • Pinpoint fraudulent documents during analysis and report these to appropriate departments and the processing unit.
  • Match and validate application information such as income, paystubs and credit ratings to make a final processing decision in the approval process

What you need to work with us:

  • Background in credit analysis is an asset
  • Call Centre experience an asset
  • High level of computer literacy, Intermediate to Advance skill level in Microsoft Office Package (Excel, Word and Outlook)
  • Organizational, time management and computer skills
  • Written and verbal communication skills
  • Ability to work autonomously in a team environment
  • Possess keen attention to detail
  • Place a high level of quality/accuracy in work and is detail-oriented
  • Able to work under pressure and in a fast-paced environment
  • Ability to respond to changes by reacting quickly and appropriately

 

Diversity, Inclusion, and Equal Opportunity Employment

At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. This means that we are committed to cultivating and preserving a work culture where we celebrate who we are, where everyone feels seen and heard and where every employee can fulfill their potential. As an equal opportunity employer, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.

 

Additional Information:

All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire. We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.

At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. This means that we are committed to cultivating and preserving a work culture where we celebrate who we are, where everyone feels seen and heard and where every employee can fulfill their potential. As an equal opportunity employer, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.

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