Team Manager, Retail Finance (Sales)

Join LendCare — one of Canada’s fastest-growing point-of-sale financing providers and a proud part of the goeasy family. At goeasy, our people and culture are the heartbeat of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades including being named one of Canada’s Top Growing Companies, certified as a Great Place to Work®, and recognized among the Best Workplaces for Women and for having one of the Most Trusted Executive Teams, and included on TIME Magazine’s 2025 list of Canada’s Best Companies. These achievements speak to our commitment to building an inclusive, high-performance culture where people thrive and innovation drives us forward. 

At LendCare, we do more than provide financing — we help Canadians access life’s essential moments. Whether it’s healthcare, home improvement, powersports or retail purchases, we deliver fast, flexible financing solutions that make it easier for people to move forward with confidence. Backed by cutting-edge technology and a customer-first mindset, we’re redefining how Canadians pay for what matters. If you’re driven to create real impact, join us and help empower people to live life on their terms — one approval at a time. 

Reporting to the VP, Powersports and Retail Finance, the Team Manager, Retail Finance will be leading our Retail Finance sales team. This position requires a strategic leader with a strong background in managing sales teams, operational tasks and audit compliance. The ideal candidate will possess exemplary leadership skills and have a proven track record in driving sales performance and ensuring operational excellence.

Why work with us?   

• Leverage our RRSP match and Employee Share Purchase Plan programs.  
• Employee discounts on furniture, electronics, and appliances.  
• Access 24/7 healthcare with Virtual Doctor Appointments.  
• Personalize your benefits with a customizable package including options for 100% coverage.  
• Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others.  
• Celebrate properly, with your birthday off PAID! Along with paid vacation and personal days.   
• For complete picture of total rewards, please click here.

Day in the life of a Team Manager, Retail Finance: 

• Sales Management:
  • Lead, motivate, and develop a high-performing team of inside area sales representatives to achieve and exceed sales targets.
  • Implement effective sales strategies and monitor progress to ensure alignment with company KPIs.
  • Foster a results-oriented culture that encourages teamwork and continuous improvement.
• Operational Tasks:
  • Oversee daily operations to ensure efficiency and productivity within the Retail Finance department.
  • Develop and refine operational processes to enhance service delivery and customer satisfaction.
• Audit Compliance:
  • Ensure full compliance with internal and external audit standards and regulations.
  • Conduct regular audits and reviews to identify areas for improvement and implement corrective actions.
• Leadership:
  • Provide strong leadership to foster a positive and inclusive work environment.
  • Mentor and coach team members to support their professional growth and development.
  • Communicate effectively with stakeholders at all levels, ensuring transparency and alignment with

What we are looking for: 

• At least 3 years of experience managing a target-driven sales team
• Experience in a call center environment and/or in the financial industry an asset
• Strong leadership skills, with the motivation and desire to lead by example
• Outstanding communication, problem solving, and negotiation skills, and the ability to work well and be resourceful in fast-paced and demanding situations
• Strong organizational and planning skills in order to meet and exceed set targets
• Secondary School Diploma is required, while a College or University Diploma in a related discipline is preferred
• Ability to work fulltime, permanent in our Pickering, ON office

Additional Requirements for Internal Candidates:

• Must have been in your current role for 9 months.
• Have the endorsement / support of your current manager.
• Must not be currently under corrective action or within 6 months of any previous corrective action.
• Must be achieving or exceeding the required level of individual performance in your current role.

Diversity, Inclusion, and Equal Opportunity Employment:  

 At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. goeasy is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. As an equal opportunity employer, we are committed to providing accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Please let the talent acquisition team know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.  

 Additional Information: All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.   

 We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.