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Fraud Analyst


Central Loan Approval Office
Mississauga, Ontario

If you are looking to join one of Canada’s fastest growing companies, goeasy Ltd. is the place for you! Recognized as one of Canada’s Most Admired Corporate Cultures, one of Canada’s Top 50 Fintech’s and one of North America’s Most Engaged Workplaces, we want the best and brightest to join our team.

We are a publicly traded company on the TSX with over 4000% shareholder return since 2001, goeasy operates two main business units. easyfinancial is our consumer lending business that offers secured and unsecured installment loans of up to $35,000 and easyhome is Canada’s largest merchandise lease-to-own company. It is our mission to provide everyday Canadians the chance for a better tomorrow, today by giving them access to the credit they need and by offering them a second chance when they have been turned down by banks and traditional lenders. With a retail network of nearly 400 locations across Canada and over 1900 employees, we are able to build lasting relationships with our customers as we help them rebuild their credit and graduate towards prime rates and a brighter financial future.

goeasy is seeking a highly motivated and energetic Fraud Analyst, Central Loan Approval Office (CLAO) who will supporting the company through preventing, investigating, and tracking all fraud related activity.

Your responsibilities include (but are not limited to):

  • Lead the review of all Fraud Investigation Tickets and all Fraud Review Tags initiated in relation to applications and/or customers
  • Clearing applications and customers of fraudulent behaviour before allowing the associated application(s) to proceed; or identifying fraudulent behaviour and logging their findings accordingly
  • Host formal and informal Fraud Training Classes internally within the company
  • Handle camera footage requests
  • Complete daily reporting to identify and review potential fraudulent activity
  • Complete the Monthly Fraud Report for communication to goeasy Leadership Teams
  • Communicate Fraud Alerts regarding ongoing fraudulent activity for other teams and departments
  • Communicate with third parties where required for the purpose of fraud investigations (customers, employers, police officers, etc)
  • Proactive identification of improved fraud related processes, policies, and technology

What we are looking for:

  • High level of computer literacy, Intermediate to Advance skill level in Microsoft Office Suite (Excel, Word and Outlook)
  • Excellent oral and written communication skills
  • Analytical, critical thinking and problem-solving skills
  • Ability to work under pressure and in a fast-paced environment
  • Ability to plan, multi-task and manage time effectively
  • Strong attention to detail
  • Ability to make decisions independently
  • Reflect a positive and mature attitude towards teammates and peers

Inclusion and Equal Opportunity Employment

goeasy is an equal opportunity employer. In addition, goeasy is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada.   Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.

Additional Information:

All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire. 

We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.

Why should you work for goeasy?

To learn more about our phenomenal company please click the links below:

http://goeasy.com/careers/

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