Our state-of-the-art contact center is the heartbeat of goeasy — proudly supporting our easyfinancial and easyhome brands across Canada. Join one of the country’s fastest-growing companies and be part of something extraordinary. Welcome to goeasy! 
At goeasy, our people and culture are at the heart of everything we do — and we’re proud to be recognized for it. We’ve been named one of Canada’s Top Growing Companies, Greater Toronto Top Employers, and we’re honored to have received Canada’s Most Admired Corporate Cultures award. We’re also certified as a Great Place to Work®, recognized among the Best Workplaces for Women, and celebrated for having one of the Most Trusted Executive Teams, and included on TIME Magazine’s 2025 list of Canada’s Best Companies. These accolades reflect our ongoing commitment to creating an inclusive, high-performance culture where people thrive and innovation leads the way. 
Our contact center plays a vital role in supporting over 400 retail locations across the country, helping Canadians reach their personal and financial goals. Through specialized, high-impact teams, we deliver the expert service, care, and support that fuel goeasy’s success. 
A day in the life of a Insolvency Administrator:

Manage and process Debt Management Program accounts from the creditor's perspective, ensuring timely payment reconciliation and maintaining effective communication with credit counseling agencies.
Review and process Bankruptcy and Consumer proposal correspondence and documents for all secured and unsecured accounts, including file assessments for voting purposes, filing proof claim and complete the proxy information. 
Generate a daily detailed report for accounts that are scheduled to charge off due to Consumer Proposal and Bankruptcy.
Process customer payments/dividends from various remittance streams such as Credit Counselling and Trustees.
Liaise and coordinate with Finance department to reconcile the transactions that have been processed weekly and resolve discrepancies as occurs.
Process deferral payment batch file in support of collection efforts.
Provide timely and effective resolutions to escalated Insolvency and collection issues.
Process invoices, audit financial transactions, and provide financial statements and payout statements to collection agencies.
Maintain 3rd party files, process inquires and purchase requisitions and 3rd party vendor remittance requisitions.
Assist and fulfill 3rd party collection agencies’ requests such as providing copy of media files, legal proceeding status and address balance discrepancy.
Ensure a positive customer service experience, by supporting and handling Retail network queries efficiently and effectively. 
What we are looking for: 

1 - 3 years’ experience within the Financial Services Industry in a related role.
Intermediate experience working with Microsoft products, specifically: Word, Excel & Outlook, Basic Accounting knowledge
Analytical and problem-solving skills
Ability to think outside the box
Excellent attention to detail and accuracy, as well as the ability to meet critical deadlines in a timely and effective manner
Experience working in a fast-paced environment Able to work as part of a team and independently with minimum supervision
Ability to multitask Adapts well to change Exceptional communication skills (both written and verbal English)
Able to work under pressure and meet tight deadlines
Ability to make decisions independently
Capable of managing multiple tasks at once and prioritizing work
Ability to create a sense of urgency in work and react quickly and appropriately to problems at the store level
Operating hours are 8:30 am to 5:00 pm, Monday to Friday, these hours are subject to change based on our business requirements.
Fast-paced, multiple priority environment
Why work with us? 

Leverage our RRSP match and Employee Share Purchase Plan programs.  
State of the art office, with free Company Gym, Games Room 
Employee discounts on furniture, electronics, and appliances.  
Access 24/7 healthcare with Virtual Doctor Appointments.  
Personalize your benefits with a customizable package including options for 100% coverage.  
Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others.  
Celebrate properly, with your birthday off PAID! Along with 5 personal days and two weeks paid vacation.   
For complete picture of total rewards, please click here.
We offer a Flexible Work Program that provides you the ability to work three days onsite per week, from our Mississauga office.
Internal Applicants: please apply through the link and provide written endorsement from your current manager.
$40,000.00 - $42,000.00 CAD
We’re committed to attracting and rewarding top talent. Our compensation ranges are thoughtfully designed to reflect market competitiveness, internal equity, and the experience and impact each candidate brings to the role.
At goeasy, we believe transparency fosters trust — and that rewarding performance with fair, competitive pay and meaningful growth opportunities is key to our success.
Should your total compensation expectations fall above the posted range, we still encourage you to apply. If selected for an interview, you’ll have the opportunity to discuss this with our recruitment team, as there may be flexibility based on your background and overall fit.
This posting is for an existing vacancy within our team.
Diversity, Inclusion, and Equal Opportunity Employment:  
 At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. goeasy is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. As an equal opportunity employer, we are committed to providing accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Please let the talent acquisition team know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.  

 Additional Information: All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.   
 We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.

Join easyfinancial, the consumer lending driver behind goeasy’s rapid growth. At goeasy, our people and culture are at the heart of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades including being named one of Canada’s Top Growing Companies, certified as a Great Place to Work®, and recognized among the Best Workplaces for Women and for having one of the Most Trusted Executive Teams, and included on TIME Magazine’s 2025 list of Canada’s Best Companies. These honors reflect our commitment to fostering an inclusive, high-performance culture where talent thrives, and innovation drives us forward. 
As one of Canada’s leading alternative consumer lenders, easyfinancial is on a mission to redefine access to credit. Since day one, we’ve been helping Canadians break through financial barriers and take control of their futures. When traditional banks say no, we say there's another way — offering real solutions, real relief, and a real second chance. Our vision? A path to a better tomorrow — starting today. 
A day in the life of a Financial Service Representative: 

Build strong relationship by welcoming and engaging customers in person, over the phone, and by email.
Demonstrate compassion and empathy for our customers by understanding their situation and needs and matching them to a suitable financial product.
Educate and empower customers to achieve their financial goals through building their credit.
Capitalize on financial cross-sales and add-on products.
Manage collections activities for all past due financial accounts.
Secure all required information to fulfill customer applications for products and services with strong attention to detail.
What we are looking for: 

Excellent communicator who is people and results-oriented, looking to drive sales and increase customer satisfaction. 
Experience in a customer-facing environment and comfortable interacting with customers over the phone. 
Strong objection handling and negotiation skills. 
Financially motivated sales representatives who thrive in fast-paced and competitive environments. 
Able to pass background checks (criminal, employment, and credit). 
Must be legally eligible to work in Canada on a full-time basis at the time of application; we are not able to provide sponsorship.
Why work with us?   

Leverage our RRSP match and Employee Share Purchase Plan programs.  
Employee discounts on furniture, electronics, and appliances.  
Access 24/7 healthcare with Virtual Doctor Appointments.  
Personalize your benefits with a customizable package including options for 100% coverage.  
Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others.  
Celebrate properly, with your birthday off PAID! Along with paid vacation and personal days.   
For complete picture of total rewards, please click here.
We are offering $19.00 - $20.00/hour CAD for this role, plus the opportunity to earn monthly bonuses.
We’re committed to attracting and rewarding top talent. Our compensation ranges are thoughtfully designed to reflect market competitiveness, internal equity, and the experience and impact each candidate brings to the role.
At goeasy, we believe transparency fosters trust — and that rewarding performance with fair, competitive pay and meaningful growth opportunities is key to our success.
Should your total compensation expectations fall above the posted range, we still encourage you to apply. If selected for an interview, you’ll have the opportunity to discuss this with our recruitment team, as there may be flexibility based on your background and overall fit.
This posting is for an existing vacancy within our team. 
Diversity, Inclusion, and Equal Opportunity Employment:  
 At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. goeasy is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. As an equal opportunity employer, we are committed to providing accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Please let the talent acquisition team know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.  

 Additional Information: All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.   
 We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.  

Join one of Canada’s fastest-growing companies and be part of something extraordinary – welcome to goeasy! At goeasy, our people and culture are at the heart of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades such as Waterstone Canada’s Most Admired Corporate Cultures, Canada’s Top Growing Companies, and the TSX30, highlighting us as one of the top performers on the TSX. We’re also honoured to be named a Greater Toronto Top Employer and recognized by Great Place to Work® as having the Best Workplaces for Women & Most Trusted Executive Teams, and included on TIME Magazine’s 2025 list of Canada’s Best Companies.  These honours reflect our commitment to fostering an inclusive, high-performance culture where talent thrives and innovation drives us forward. 
As one of Canada’s leading alternative consumer lenders, we’re passionate about helping everyday Canadians create a brighter future. Our vision is to provide a path to a better tomorrow, today. We offer a full range of products, including non-prime leasing, unsecured and secured loans, and point-of-sale financing through easyhome, easyfinancial, and LendCare.
If you're seeking an exciting, high-growth environment where your contributions truly matter, we want to hear from you! Join us, and together, let's create a future of financial empowerment.
Reporting to the Vice President, Leadership & Culture, the Senior Manager, External Communications will play a critical role in strengthening goeasy’s external voice and reputation during an important period of continued growth and visibility. This 18-month contract role will help lead the development and execution of a proactive external communications program, with a focus on media relations, corporate storytelling, issues management, executive visibility, and day-to-day reputation support.
The Senior Manager will help shape and amplify goeasy’s corporate narrative by identifying meaningful story opportunities, building strong media materials, monitoring emerging issues, coordinating timely responses, and ensuring external communications are clear, accurate, consistent, and aligned to the company’s brand, values, and business priorities.
What will you be doing?

Media Relations:
Draft and refine press releases, statements, key messages, briefing notes, Q&As, and media materials.
Triage and coordinate media inquiries, ensuring timely, accurate, and well-positioned responses.
Monitor media coverage, identify trends, and recommend opportunities to strengthen external visibility and reputation.
Manage day-to-day media relations activities and journalist engagement.

Proactive Storytelling:
Identify opportunities to communicate operational progress, strategic initiatives, business achievements, and the company’s corporate social responsibility initiatives externally.
Develop and implement external communications plans that strengthen brand reputation and trust with key audiences.
Partner with internal stakeholders to gather proof points, business updates, and supporting data.
Coordinate messaging and elevate the corporate narrative in collaboration with cross-functional partners to ensure consistency across stakeholder-facing communications.
Work closely with communications team colleagues to amplify external narratives across internal channels, and vice versa.
Partner with HR team members on employer brand-building programs, including supporting goeasy’s corporate LinkedIn channel.

Issues Management & Reputation Support:
Monitor emerging issues and reputational risks across traditional and social media.
Support the development of issues and crisis management plans and materials.
Help maintain issues trackers and risk monitoring processes.
Apply sound judgment in assessing reputational risk, message sensitivity, and escalation requirements.

Executive Support:
Prepare and advise executives and subject matter experts for media opportunities, including the development of briefing materials and speaking points as needed
Support executive visibility and thought leadership through speaking opportunities and strategic social media content that strengthens the company’s voice and credibility

Measurement & Reporting:
Support the development and project management of goeasy’s annual report, working cross-functionally with internal partners.
Track and report on media sentiment, coverage trends, key message pull-through, and reputational insights.
Support the development of regular reporting dashboards and external communications metrics.
Use insights from reporting and media monitoring to identify opportunities, risks, and recommendations for future external communications activity.

What experience do you have?

5+ years of corporate communications or public relations experience, with a specific focus on media relations and/or issues management.
Strong writing, editing, and storytelling skills, with the ability to translate business updates into clear and compelling external narratives.
Understanding of the Canadian media landscape and a knack for breaking through with compelling pitches and story angles.
Demonstrated ability to manage competing priorities, respond effectively under pressure, and operate successfully in a fast-paced, highly visible environment.
Experience partnering across teams and levels, with strong collaboration and relationship management skills.
Strong project management skills, with the ability to manage priorities and drive execution.
Sound judgment, responsiveness, and attention to detail.
Curiosity and openness to using AI and emerging tools to improve media monitoring, content development, measurement, and external communications planning.
Experience supporting communications in a regulated, publicly traded, financial services, consumer-facing, or similarly high-visibility environment is considered an asset.
Agency experience is considered an asset.
Bilingual French is considered an asset.
We offer a Flexible Work Program that provides you the ability to work three days onsite per week, from our Mississauga office.
Internal Applicants: please apply through the link and provide written endorsement from your current manager.
$90,000.00 – $130,000.00 CAD (includes base salary only)
 We’re committed to attracting and rewarding top talent. Our compensation ranges are thoughtfully designed to reflect market competitiveness, internal equity, and the experience and impact each candidate brings to the role. 
At goeasy, we believe transparency fosters trust — and that rewarding performance with fair, competitive pay and meaningful growth opportunities is key to our success. 
 Should your total compensation expectations fall above the posted range, we still encourage you to apply. If selected for an interview, you’ll have the opportunity to discuss this with our recruitment team, as there may be flexibility based on your background and overall fit. 
This posting is for an existing vacancy within our team.
Diversity, Inclusion, and Equal Opportunity Employment:
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. goeasy is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. As an equal opportunity employer, we are committed to providing accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Please let the talent acquisition team know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.  

Additional Information: 
All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire. We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.  
#LI-AM12

Our state-of-the-art contact center is the heartbeat of goeasy — proudly supporting our easyfinancial and easyhome brands across Canada. Join one of the country’s fastest-growing companies and be part of something extraordinary. Welcome to goeasy! 
At goeasy, our people and culture are at the heart of everything we do — and we’re proud to be recognized for it. We’ve been named one of Canada’s Top Growing Companies, Greater Toronto Top Employers, and we’re honored to have received Canada’s Most Admired Corporate Cultures award. We’re also certified as a Great Place to Work®, recognized among the Best Workplaces for Women, and celebrated for having one of the Most Trusted Executive Teams, and included on TIME Magazine’s 2025 list of Canada’s Best Companies. These accolades reflect our ongoing commitment to creating an inclusive, high-performance culture where people thrive and innovation leads the way. 
Our contact center plays a vital role in supporting over 400 retail locations across the country, helping Canadians reach their personal and financial goals. Through specialized, high-impact teams, we deliver the expert service, care, and support that fuel goeasy’s success. 
As a Bilingual Loan Processor Specialist, Secured, you will play a critical role in supporting the secured lending process by reviewing applications, assessing risk, and ensuring lending decisions are made in accordance with company policies and procedures. You will partner closely with branch teams and internal stakeholders to deliver timely, accurate, and compliant lending decisions while maintaining a high level of customer and business support.
A day in the life of a Bilingual Loan Processor Specialist, Secured : 

Review and approve secured lending applications in accordance with company policies and delegated lending authority.
Analyze applicant information, supporting documentation, and credit profiles to make informed lending decisions.
Verify and validate key application details, including income, employment, pay statements, credit bureau information, and loan qualification calculations.
Ensure requested loan amounts align with qualified lending limits and company guidelines.
Assess properties to ensure they meet established secured lending requirements.
Issue final mortgage and secured lending approvals in accordance with policy.
Provide clear and professional rationale to branch teams regarding loan decisions, including approvals, declines, and conditional requirements.
Respond to inquiries from sales and branch staff regarding application status, underwriting decisions, and exception requests.
Identify potential fraudulent applications or documentation and escalate findings to the appropriate departments for investigation.
Adhere to all policies, procedures, compliance requirements, and audit standards.
Meet established service level agreements (SLAs) and productivity targets.
Support continuous improvement initiatives by identifying training opportunities, process enhancements, and operational efficiencies.
Gather and communicate feedback from branch partners to help improve the lending experience and streamline processes.
Review and approve property appraisals, where qualified and required
What we are looking for: 

Exceptional verbal and written communication skills in English and French, with the ability to effectively support and influence stakeholders across the retail network.
Strong attention to detail and commitment to accuracy.
Excellent analytical, problem-solving, and decision-making skills.
Proven ability to manage multiple priorities and work effectively in a fast-paced environment.
Intermediate proficiency in Microsoft Office applications, with a strong emphasis on Excel and PowerPoint.
Knowledge of secured lending and mortgage underwriting principles is preferred.
Understanding of the mortgage origination process, from application through funding and closing, is considered an asset.
Ability to identify risk indicators and potential fraud concerns during the application review process.
Strong organizational skills with the ability to meet deadlines and service level expectations.
Demonstrated commitment to compliance, quality, and policy adherence.
Flexible and adaptable, with a willingness to learn and embrace evolving business needs.
Ability to work a variety of shifts between 8:00 a.m. and 10:00 p.m., including rotational Saturdays, to support customers and branches across Canada.
Why work with us? 

Leverage our RRSP match and Employee Share Purchase Plan programs.  
State of the art office, with free Company Gym, Games Room 
Employee discounts on furniture, electronics, and appliances.  
Access 24/7 healthcare with Virtual Doctor Appointments.  
Personalize your benefits with a customizable package including options for 100% coverage.  
Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others.  
Celebrate properly, with your birthday off PAID! Along with 5 personal days and two weeks paid vacation.   
For complete picture of total rewards, please click here.
We are offering $44,200.00 - $54,392.00/year CAD for this role, plus the opportunity to earn monthly bonuses.
We’re committed to attracting and rewarding top talent. Our compensation ranges are thoughtfully designed to reflect market competitiveness, internal equity, and the experience and impact each candidate brings to the role.
At goeasy, we believe transparency fosters trust — and that rewarding performance with fair, competitive pay and meaningful growth opportunities is key to our success.
Should your total compensation expectations fall above the posted range, we still encourage you to apply. If selected for an interview, you’ll have the opportunity to discuss this with our recruitment team, as there may be flexibility based on your background and overall fit.
This posting is for an existing vacancy within our team.
Diversity, Inclusion, and Equal Opportunity Employment:  
 At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. goeasy is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. As an equal opportunity employer, we are committed to providing accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Please let the talent acquisition team know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.  

 Additional Information: All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.   
 We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.

Join easyfinancial, the consumer lending driver behind goeasy’s rapid growth. At goeasy, our people and culture are at the heart of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades including being named one of Canada’s Top Growing Companies, certified as a Great Place to Work®, and recognized among the Best Workplaces for Women and for having one of the Most Trusted Executive Teams, and included on TIME Magazine’s 2025 list of Canada’s Best Companies. These honors reflect our commitment to fostering an inclusive, high-performance culture where talent thrives, and innovation drives us forward. 
As one of Canada’s leading alternative consumer lenders, easyfinancial is on a mission to redefine access to credit. Since day one, we’ve been helping Canadians break through financial barriers and take control of their futures. When traditional banks say no, we say there's another way — offering real solutions, real relief, and a real second chance. Our vision? A path to a better tomorrow — starting today. 
A day in the life of a Financial Service Representative: 

Build strong relationship by welcoming and engaging customers in person, over the phone, and by email.
Demonstrate compassion and empathy for our customers by understanding their situation and needs and matching them to a suitable financial product.
Educate and empower customers to achieve their financial goals through building their credit.
Capitalize on financial cross-sales and add-on products.
Manage collections activities for all past due financial accounts.
Secure all required information to fulfill customer applications for products and services with strong attention to detail.
What we are looking for: 

Excellent communicator who is people and results-oriented, looking to drive sales and increase customer satisfaction. 
Experience in a customer-facing environment and comfortable interacting with customers over the phone. 
Strong objection handling and negotiation skills. 
Financially motivated sales representatives who thrive in fast-paced and competitive environments. 
Able to pass background checks (criminal, employment, and credit). 
Must be legally eligible to work in Canada on a full-time basis at the time of application; we are not able to provide sponsorship.
Why work with us?   

Leverage our RRSP match and Employee Share Purchase Plan programs.  
Employee discounts on furniture, electronics, and appliances.  
Access 24/7 healthcare with Virtual Doctor Appointments.  
Personalize your benefits with a customizable package including options for 100% coverage.  
Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others.  
Celebrate properly, with your birthday off PAID! Along with paid vacation and personal days.   
For complete picture of total rewards, please click here.
We are offering $20.00 - $21.00/hour CAD for this role, plus the opportunity to earn monthly bonuses.
We’re committed to attracting and rewarding top talent. Our compensation ranges are thoughtfully designed to reflect market competitiveness, internal equity, and the experience and impact each candidate brings to the role.
At goeasy, we believe transparency fosters trust — and that rewarding performance with fair, competitive pay and meaningful growth opportunities is key to our success.
Should your total compensation expectations fall above the posted range, we still encourage you to apply. If selected for an interview, you’ll have the opportunity to discuss this with our recruitment team, as there may be flexibility based on your background and overall fit.
This posting is for an existing vacancy within our team.
Diversity, Inclusion, and Equal Opportunity Employment:  
 At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. goeasy is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. As an equal opportunity employer, we are committed to providing accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Please let the talent acquisition team know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.  

 Additional Information: All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.   
 We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.  

Join easyfinancial, the consumer lending driver behind goeasy’s rapid growth. At goeasy, our people and culture are at the heart of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades including being named one of Canada’s Top Growing Companies, certified as a Great Place to Work®, and recognized among the Best Workplaces for Women and for having one of the Most Trusted Executive Teams, and included on TIME Magazine’s 2025 list of Canada’s Best Companies. These honors reflect our commitment to fostering an inclusive, high-performance culture where talent thrives, and innovation drives us forward. 
As one of Canada’s leading alternative consumer lenders, easyfinancial is on a mission to redefine access to credit. Since day one, we’ve been helping Canadians break through financial barriers and take control of their futures. When traditional banks say no, we say there's another way — offering real solutions, real relief, and a real second chance. Our vision? A path to a better tomorrow — starting today. 
A day in the life of a Branch Manager:  

Create a vision and objective, leading your team to hit your branch, portfolio goals and capitalize on financial cross-sales and add-on products. 
Plan schedules, administer timesheets, manage payroll, and other ad hoc administrative duties.
Build superior customer sales experiences by welcoming and engaging customers in person, over the phone, and by email.
Demonstrate compassion and empathy for our customers by understanding their situation and needs and matching them to a suitable financial product.
Manage the health of your branch’s portfolio by ensuring accounts are in good standing and preventing customers from falling into a state of delinquency.
Secure all required information to fulfill customer applications for products and services with strong attention to detail.
What we are looking for: 

Some experience in a leadership capacity overseeing different functionalities, preferably in a sales environment.
Excellent communicator who is people and results-oriented, looking to drive sales and increase customer satisfaction. 
Experience in training and managing a small team.
Must be computer-savvy with the ability to quickly adapt to new software applications. 
Able to pass background checks (criminal, employment, and credit).
Must be legally eligible to work in Canada on a full-time basis at the time of application; we are not able to provide sponsorship. 
Why work with us?   

Leverage our RRSP match and Employee Share Purchase Plan programs.  
Employee discounts on furniture, electronics, and appliances.  
Access 24/7 healthcare with Virtual Doctor Appointments.  
Personalize your benefits with a customizable package including options for 100% coverage.  
Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others.  
Celebrate properly, with your birthday off PAID! Along with paid vacation and personal days.   
For complete picture of total rewards, please click here.
We are offering $48,204.00 - $56,547.00/year CAD for this role, plus the opportunity to earn monthly bonuses.
We’re committed to attracting and rewarding top talent. Our compensation ranges are thoughtfully designed to reflect market competitiveness, internal equity, and the experience and impact each candidate brings to the role.
At goeasy, we believe transparency fosters trust — and that rewarding performance with fair, competitive pay and meaningful growth opportunities is key to our success.
Should your total compensation expectations fall above the posted range, we still encourage you to apply. If selected for an interview, you’ll have the opportunity to discuss this with our recruitment team, as there may be flexibility based on your background and overall fit.
This posting is for an existing vacancy within our team.
Diversity, Inclusion, and Equal Opportunity Employment:  
 At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. goeasy is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. As an equal opportunity employer, we are committed to providing accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Please let the talent acquisition team know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.  

 Additional Information: All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.   
 We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.

Join one of Canada’s fastest-growing companies and be part of something extraordinary – welcome to goeasy! At goeasy, our people and culture are at the heart of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades such as Waterstone Canada’s Most Admired Corporate Cultures, Canada’s Top Growing Companies, and the TSX30, highlighting us as one of the top performers on the TSX. We’re also honoured to be named a Greater Toronto Top Employer and recognized by Great Place to Work® as having the Best Workplaces for Women & Most Trusted Executive Teams, and included on TIME Magazine’s 2025 list of Canada’s Best Companies.  These honours reflect our commitment to fostering an inclusive, high-performance culture where talent thrives and innovation drives us forward. 
As one of Canada’s leading alternative consumer lenders, we’re passionate about helping everyday Canadians create a brighter future. Our vision is to provide a path to a better tomorrow, today. We offer a full range of products, including non-prime leasing, unsecured and secured loans, and point-of-sale financing through easyhome, easyfinancial, and LendCare.
If you're seeking an exciting, high-growth environment where your contributions truly matter, we want to hear from you! Join us, and together, let's create a future of financial empowerment.
goeasy Ltd. is seeking a Senior Channel Reporting Analyst (Compensation & Incentives) to support our Channel Planning team. Your responsibilities will be to engage Channel leadership in the development and implementation of net new initiatives, and to provide analytics and insights to the performance of multiple channels.  You’ll help shape the engine that drives our sales, collections and support teams.
This is a high-impact role where data, strategy, and execution come together to fuel real business results. You’ll take operational ownership of incentive programs that energize our frontline, reinforce the right behaviours, and deliver on key business goals. Working hand-in-hand with sales, finance, and HR, you’ll ensure our teams are powered by accurate performance insights, equitable compensation plans, and rock-solid governance. If you’re driven by the idea of turning performance data into action – and action into outcomes – this is your opportunity to make a measurable difference
What you will be doing?

Perform accurate and timely calculations of monthly bonuses and incentive payouts based on defined metrics
Validate all payments to ensure consistency with plan design and company policies
Provide input to management on trends, risks, exceptions and recommendations
Support initiatives that enhance incentive plan design, reporting capabilities, and process effectiveness
Gather and maintain a wide array of data-related business processes and reporting, including updating existing reports and creating new processes to manage data
Analyze various datasets to identify anomalies and trends and report on them
Manage the development and implementation of standard operating programs such as target setting, proactive goal setting for Incentive implementation, bonus, and other variable compensation programs
Investigate and respond to inquiries from channel employees on performance reports and incentives
Develop and foster effective working relationships with other departments across goeasy
Other duties, consistent with skills and experience, as directed by the Channel Planning manager
 What experience do you have?

3+ years of experience in incentive compensation, performance planning, sales operations or related field
Familiarity with SQL queries and BI tools are considered a strong asset
Advanced knowledge of Microsoft Excel- Pivot Tables, data tools, conditional formulas, index/match, XLOOKUP/VLOOKUP
Working knowledge of Microsoft Word, Powerpoint and Outlook
Analytical skills, ability to identify problem areas and identify solutions
Ability to manage competing priorities and meet deadlines
Excellent verbal and written communication skills
3-5 years in a similar role (experience in a financial services environment is a strong asset)
Post-secondary education or equivalent job experience
Please note that this role is internally known as: Senior Channel Reporting Analyst. 
We offer a Flexible Work Program that provides you the ability to work three days onsite per week, from our Mississauga and/or Pickering office.
Internal Applicants: please apply through the link and provide written endorsement from your current manager.
$82,500.00 - $93,500.00 CAD (includes base salary and bonus)
We’re committed to attracting and rewarding top talent. Our compensation ranges are thoughtfully designed to reflect market competitiveness, internal equity, and the experience and impact each candidate brings to the role. 
At goeasy, we believe transparency fosters trust — and that rewarding performance with fair, competitive pay and meaningful growth opportunities is key to our success. 
Should your total compensation expectations fall above the posted range, we still encourage you to apply. If selected for an interview, you’ll have the opportunity to discuss this with our recruitment team, as there may be flexibility based on your background and overall fit. Total compensation includes base salary and bonus.
This posting is for an existing vacancy within our team.

Why should you work for goeasy?
In keeping with our mission to create better tomorrows for our employees, each year goeasy commits to continuously enhancing its total rewards. Here are some of the perks we offer:
Financial Benefits:

RRSP matching and Employee Share Purchase Plan programs.
Annual bonus that rewards your hard work and dedication.
Employee discounts on furniture, electronics, and appliances.
MAT & PAT leave top-up.
Expand your financial knowledge through engaging Financial Literacy Learning opportunities.
Health and Lifestyle:

Enjoy company-paid volunteer days to give back to the community.
Access 24/7 healthcare with Virtual Doctor Appointments.
Personalize your benefits with a flexible modular benefits package.
Stay fit and energized with exclusive access to our on-site private gym at our head office.
Employee Perks:

Fuel your growth with the Tuition Assistance Program.
Double the impact of your generosity with Company Matched Charitable Donations.
Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others.
Enjoy a state-of-the-art office space with perks like a games room, a healthy snack program, a fitness studio, free gated parking, and more!
Diversity, Inclusion, and Equal Opportunity Employment:
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. goeasy is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. As an equal opportunity employer, we are committed to providing accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Please let the talent acquisition team know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.  

Additional Information: 
All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire. We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.  

Join one of Canada’s fastest-growing companies and be part of something extraordinary – welcome to goeasy! At goeasy, our people and culture are at the heart of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades such as Waterstone Canada’s Most Admired Corporate Cultures, Canada’s Top Growing Companies, and the TSX30, highlighting us as one of the top performers on the TSX. We’re also honoured to be named a Greater Toronto Top Employer and recognized by Great Place to Work® as having the Best Workplaces for Women & Most Trusted Executive Teams, and included on TIME Magazine’s 2025 list of Canada’s Best Companies.  These honours reflect our commitment to fostering an inclusive, high-performance culture where talent thrives and innovation drives us forward. 
As one of Canada’s leading alternative consumer lenders, we’re passionate about helping everyday Canadians create a brighter future. Our vision is to provide a path to a better tomorrow, today. We offer a full range of products, including non-prime leasing, unsecured and secured loans, and point-of-sale financing through easyhome, easyfinancial, and LendCare.
If you're seeking an exciting, high-growth environment where your contributions truly matter, we want to hear from you! Join us, and together, let's create a future of financial empowerment.
We are seeking a Senior Product Desinger (UX/UI) to join our team. This is a strategic, customer-centred role for a designer who excels at creating intuitive, accessible, and visually compelling digital experiences. You will partner closely with Product, Marketing, Technology, and business stakeholders to solve complex customer problems through thoughtful design. Operating with a high degree of autonomy, you'll lead end-to-end design initiatives while using customer insights, data, and usability best practices to shape experiences that deliver measurable business outcomes.
This role is best suited for a candidate who is confident working in environments where design is still maturing, proactively identifying opportunities, influencing stakeholders,
What will you be doing?

Drive end-to-end UX and UI design for customer-facing digital experiences (web and app) from discovery and user journey mapping through wireframing, prototyping, high-fidelity design, implementation, and post-launch optimization. Ensure solutions are intuitive, accessible, and aligned to customer needs, business objectives, and technical constraints.
Partner with Product Managers and cross-functional teams to define customer problems, identify opportunities, prioritize initiatives, and shape product direction through user-centred design, customer insights, and data-driven decision making.
Facilitate design discussions with stakeholders, balancing customer needs, business objectives, technical feasibility, and implementation considerations to drive informed product decisions.
Foster a customer validation and continuous improvement mindset by leveraging user research, usability testing, A/B testing, behavioural insights, analytics, and customer feedback to validate hypotheses, iterate on designs, and improve business and customer outcomes.
Proactively identify customer experience opportunities by evaluating existing digital experiences, uncovering usability issues and friction points, and recommending innovative solutions that enhance customer satisfaction and deliver measurable business value.
Advocate for usability, accessibility (WCAG), responsive design, and UX best practices across digital experiences, ensuring high-quality, inclusive, and consistent customer interactions.
Contribute to the foundation of digital design systems, guidelines, and reusable components, promoting consistency, scalability, and efficient collaboration across Product, Technology, and Brand teams while ensuring adherence to established design standards.
Stay current with emerging UX trends, design tools, and industry best practices, identifying opportunities to improve design processes, workflows, collaboration, and the overall maturity of digital product design within the organization.
What experience do you have?

Lead the end-to-end design of customer-facing digital experiences, from discovery and research through design, testing, launch, and optimization.
Apply human-centred design principles, customer insights, analytics, and business context to solve complex user and business challenges.
Collaborate with product, engineering, and business partners to facilitate discussions, influence decision-making, and build alignment across stakeholders.
Create wireframes, prototypes, and polished user experiences in Figma, while contributing to scalable design systems and reusable component libraries.
Plan and conduct user research activities, including interviews, surveys, usability testing, and behavioural analysis, to inform and validate design decisions.
Take ownership of design initiatives, proactively identifying opportunities, navigating ambiguity, and driving work forward with minimal direction.
Ensure experiences are visually engaging, intuitive, accessible, and aligned with brand and customer needs.
Leverage AI-powered design tools to rapidly explore concepts, create low-fidelity designs, and accelerate iterative design processes.
Partner effectively with development teams by applying knowledge of front-end technologies such as HTML, CSS, and JavaScript.
Contribute to creative storytelling and digital experiences through the use of Adobe Creative Suite, motion design, video editing, and micro-interactions where appropriate.
Bring an understanding of highly regulated environments, such as financial services, to design solutions that balance customer needs, business goals, and compliance requirements.
We offer a Flexible Work Program that provides you the ability to work three days onsite per week, from our Mississauga office.
Internal Applicants: please apply through the link and provide written endorsement from your current manager.
$103,500.00 – $115,500.00 CAD (includes base salary and bonus)
We’re committed to attracting and rewarding top talent. Our compensation ranges are thoughtfully designed to reflect market competitiveness, internal equity, and the experience and impact each candidate brings to the role. 
At goeasy, we believe transparency fosters trust — and that rewarding performance with fair, competitive pay and meaningful growth opportunities is key to our success. 
Should your total compensation expectations fall above the posted range, we still encourage you to apply. If selected for an interview, you’ll have the opportunity to discuss this with our recruitment team, as there may be flexibility based on your background and overall fit. Total compensation includes base salary and bonus.
This posting is for an existing vacancy within our team.
Why should you work for goeasy?
In keeping with our mission to create better tomorrows for our employees, each year goeasy commits to continuously enhancing its total rewards. Here are some of the perks we offer:
Financial Benefits:

RRSP matching and Employee Share Purchase Plan programs.
Annual bonus that rewards your hard work and dedication.
Employee discounts on furniture, electronics, and appliances.
MAT & PAT leave top-up.
Expand your financial knowledge through engaging Financial Literacy Learning opportunities.
Health and Lifestyle:

Enjoy company-paid volunteer days to give back to the community.
Access 24/7 healthcare with Virtual Doctor Appointments.
Personalize your benefits with a flexible modular benefits package.
Stay fit and energized with exclusive access to our on-site private gym at our head office.
Employee Perks:

Fuel your growth with the Tuition Assistance Program.
Double the impact of your generosity with Company Matched Charitable Donations.
Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others.
Enjoy a state-of-the-art office space with perks like a games room, a healthy snack program, a fitness studio, free gated parking, and more!
Diversity, Inclusion, and Equal Opportunity Employment:
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. goeasy is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. As an equal opportunity employer, we are committed to providing accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Please let the talent acquisition team know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.  

Additional Information: 
All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire. We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.  

Join one of Canada’s fastest-growing companies and be part of something extraordinary – welcome to goeasy! At goeasy, our people and culture are at the heart of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades such as Waterstone Canada’s Most Admired Corporate Cultures, Canada’s Top Growing Companies, and the TSX30, highlighting us as one of the top performers on the TSX. We’re also honoured to be named a Greater Toronto Top Employer and recognized by Great Place to Work® as having the Best Workplaces for Women & Most Trusted Executive Teams, and included on TIME Magazine’s 2025 list of Canada’s Best Companies.  These honours reflect our commitment to fostering an inclusive, high-performance culture where talent thrives and innovation drives us forward. 
As one of Canada’s leading alternative consumer lenders, we’re passionate about helping everyday Canadians create a brighter future. Our vision is to provide a path to a better tomorrow, today. We offer a full range of products, including non-prime leasing, unsecured and secured loans, and point-of-sale financing through easyhome, easyfinancial, and LendCare.
If you're seeking an exciting, high-growth environment where your contributions truly matter, we want to hear from you! Join us, and together, let's create a future of financial empowerment.
The Channel Communication Specialist role is a 4-month contract position that is crucial for Knowledge Management, managing frontline communications and maintaining KM’s intranet content and knowledge base. Reporting to the Senior Manager, Channel Communications & Documenation, this role writes clear and concise communications, manages intakes, updates online documentation for the goeasy frontline team. Success requires skills in communications, time management, documentation, editing for plain language, writing for online audiences, and content & version management. This is an ideal role for a rising star in communications, knowledge management, corporate training, with opportunities to work closely with many goeasy teams and leaders.
What will you be doing?

Receive communication intake requests, following up with stakeholders & managing entries on KM’s intake system.
Write, edit and manage the publication of weekly news stories, social posts and updates to content on the company intranet.
Provide communications and publishing support for ad hoc updates to online content, as well as projects as needed.
Conduct routine audits and maintenance of online content, online search and content management systems and catalogues.
Manage the home pages for the easyfinancial, easyhome and NSSC channels.
Help team members & stakeholders learn about and follow Knowledge Management’s (KM) process for content governance.
Apply best practices for UX to help maintain and enhance the user’s experience of KM content so they can find what they need, when they need it.
Contribute to communications planning and evaluation.
Contribute to the ongoing development of KM’s content strategy. 
Collaborate with head office support teams and other SMEs to ensure flawless execution of communications & documentation.
What experience do you have?

Passion for clear communication and online user experience.
Previous experience or education in the field of technical or professional writing and communications.
A certificate in technical writing, degree in English, journalism or a related field, or experience working as a writer.
Strong writing and editing skills, with ability to break down complex ideas and unclear bodies of content into concise, easily absorbed pieces of information.
Ability to write in both explanatory and procedural styles tailored to specific audiences.
Knowledge of communications tactics as well as familiarity with documentation design principles and writing in plain language for online audiences.
Strong collaboration skills, with the ability to help teammates push the boundaries of what has been done before.
Keen interest in understanding audience needs and user-centred design.
Ability to relate to different stakeholder perceptions to understand their communication needs and help them understand their audience’s needs.
Ability to pivot and change direction on a project halfway through.
Understanding of metadata, content reuse and processes for updating existing documentation.
Understanding of UX research and content design.
Understanding of HTML or familiarity with coding in any computer language. 
We offer a Flexible Work Program that provides you the ability to work three days onsite per week, from our Mississauga office.
Internal Applicants: please apply through the link and provide written endorsement from your current manager.
$60,000.00 – $80,000.00 CAD (includes base salary only)
We’re committed to attracting and rewarding top talent. Our compensation ranges are thoughtfully designed to reflect market competitiveness, internal equity, and the experience and impact each candidate brings to the role. 
At goeasy, we believe transparency fosters trust — and that rewarding performance with fair, competitive pay and meaningful growth opportunities is key to our success. 
Should your total compensation expectations fall above the posted range, we still encourage you to apply. If selected for an interview, you’ll have the opportunity to discuss this with our recruitment team, as there may be flexibility based on your background and overall fit. 
This posting is for an existing vacancy within our team.
Diversity, Inclusion, and Equal Opportunity Employment:
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. goeasy is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. As an equal opportunity employer, we are committed to providing accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Please let the talent acquisition team know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.  

Additional Information: 
All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire. We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.  

Join one of Canada’s fastest-growing companies and be part of something extraordinary – welcome to goeasy! At goeasy, our people and culture are at the heart of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades such as Waterstone Canada’s Most Admired Corporate Cultures, Canada’s Top Growing Companies, and the TSX30, highlighting us as one of the top performers on the TSX. We’re also honoured to be named a Greater Toronto Top Employer and recognized by Great Place to Work® as having the Best Workplaces for Women & Most Trusted Executive Teams, and included on TIME Magazine’s 2025 list of Canada’s Best Companies.  These honours reflect our commitment to fostering an inclusive, high-performance culture where talent thrives and innovation drives us forward. 
As one of Canada’s leading alternative consumer lenders, we’re passionate about helping everyday Canadians create a brighter future. Our vision is to provide a path to a better tomorrow, today. We offer a full range of products, including non-prime leasing, unsecured and secured loans, and point-of-sale financing through easyhome, easyfinancial, and LendCare.
If you're seeking an exciting, high-growth environment where your contributions truly matter, we want to hear from you! Join us, and together, let's create a future of financial empowerment.
We are seeking an energetic, hardworking, and motivated Bilingual Employee Relations (HR) Specialist to join our team. Reporting to the Manager of Human Resources, the Bilingual Employee Relations Specialist is primarily responsible for directly partnering with Management across the company to drive a consistent approach to interpretation and application of Company policies and practices while providing end-to-end support for corrective action and performance improvement processes. This individual needs to possess a strong understanding of company policies, procedures and employment law, while operating with respect, trust and integrity.
What will you be doing?

Providing high-quality consultation to management across the organization on strategies and approaches to manage complex employee issues.
Conducting employee investigations independently or in liaison with the internal Branch Audit team in accordance with company standards; professionally documenting findings and recommendations for appropriate resolution for review by Senior Leadership while maintaining confidentiality and integrity.
Overseeing and supporting the management team with performance management activities, including performance issues, progressive discipline/corrective action up to and including termination. This includes creating and/or reviewing documentation to support performance discussions (Written Warnings, Performance Improvement Plans, etc.).
Supporting the execution of ongoing HR initiatives such as the annual performance review process and employee engagement events.
Managing employee leaves of absence, return-to-work plans, and accommodation requests.
Actively supporting HR projects as they arise and continuously improving HR practices.
Coordinating with the management team on Health & Safety matters, including workplace injury situations.
Assisting employees and management with the interpretation of company policies and responding to inquiries and concerns.
Providing ongoing coaching and guidance to management to enhance their people management capabilities.
Maintaining current knowledge of and ensuring compliance with provincial employment laws.
Partnering with other teams within human resources to leverage employee relations insights to enhance training programs, onboarding, talent acquisition, rewards, and culture.
Performing other duties and responsibilities as assigned.
What experience do you have?

University/college degree or diploma in Human Resources or a related field.
Minimum of 1-3 years of Employee Relations experience.
Fluent in English and French.
Strong knowledge of provincial Employment Standards legislation, Human Rights, Health and Safety legislation, and other applicable employment laws.
Broad experience in policy and legislation interpretation, customer service, problem-solving, and conflict resolution.
Demonstrates discretion, confidentiality, sound judgment, and sensitivity in dealing with employee situations.
Strong time management and organizational skills, with attention to detail to manage work, competing deadlines, and sensitive projects.
Experience dealing with various levels of stakeholders across the company.
Advanced computer skills, with expertise in Microsoft Office and HRIS systems.
Superior interpersonal and communication skills (written, verbal, and presentation).
We offer a Flexible Work Program that provides you the ability to work three days onsite per week, from our Mississauga office.
Internal Applicants: please apply through the link and provide written endorsement from your current manager.
$77,000.00 – $95,000.00 CAD (includes base salary and bonus)
We’re committed to attracting and rewarding top talent. Our compensation ranges are thoughtfully designed to reflect market competitiveness, internal equity, and the experience and impact each candidate brings to the role. 
At goeasy, we believe transparency fosters trust — and that rewarding performance with fair, competitive pay and meaningful growth opportunities is key to our success. 
Should your total compensation expectations fall above the posted range, we still encourage you to apply. If selected for an interview, you’ll have the opportunity to discuss this with our recruitment team, as there may be flexibility based on your background and overall fit. Total compensation includes base salary and bonus.
This posting is for an existing vacancy within our team.
Why should you work for goeasy?
In keeping with our mission to create better tomorrows for our employees, each year goeasy commits to continuously enhancing its total rewards. Here are some of the perks we offer:
Financial Benefits:

RRSP matching and Employee Share Purchase Plan programs.
Annual bonus that rewards your hard work and dedication.
Employee discounts on furniture, electronics, and appliances.
MAT & PAT leave top-up.
Expand your financial knowledge through engaging Financial Literacy Learning opportunities.
Health and Lifestyle:

Enjoy company-paid volunteer days to give back to the community.
Access 24/7 healthcare with Virtual Doctor Appointments.
Personalize your benefits with a flexible modular benefits package.
Stay fit and energized with exclusive access to our on-site private gym at our head office.
Employee Perks:

Fuel your growth with the Tuition Assistance Program.
Double the impact of your generosity with Company Matched Charitable Donations.
Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others.
Enjoy a state-of-the-art office space with perks like a games room, a healthy snack program, a fitness studio, free gated parking, and more!
Diversity, Inclusion, and Equal Opportunity Employment:
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. goeasy is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. As an equal opportunity employer, we are committed to providing accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Please let the talent acquisition team know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.  

Additional Information: 
All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire. We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.  
#LI-AM12

Join easyfinancial, the consumer lending driver behind goeasy’s rapid growth. At goeasy, our people and culture are at the heart of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades including being named one of Canada’s Top Growing Companies, certified as a Great Place to Work®, and recognized among the Best Workplaces for Women and for having one of the Most Trusted Executive Teams, and included on TIME Magazine’s 2025 list of Canada’s Best Companies. These honors reflect our commitment to fostering an inclusive, high-performance culture where talent thrives, and innovation drives us forward. 
As one of Canada’s leading alternative consumer lenders, easyfinancial is on a mission to redefine access to credit. Since day one, we’ve been helping Canadians break through financial barriers and take control of their futures. When traditional banks say no, we say there's another way — offering real solutions, real relief, and a real second chance. Our vision? A path to a better tomorrow — starting today. 
A day in the life of a Branch Manager:  

Create a vision and objective, leading your team to hit your branch, portfolio goals and capitalize on financial cross-sales and add-on products. 
Plan schedules, administer timesheets, manage payroll, and other ad hoc administrative duties.
Build superior customer sales experiences by welcoming and engaging customers in person, over the phone, and by email.
Demonstrate compassion and empathy for our customers by understanding their situation and needs and matching them to a suitable financial product.
Manage the health of your branch’s portfolio by ensuring accounts are in good standing and preventing customers from falling into a state of delinquency.
Secure all required information to fulfill customer applications for products and services with strong attention to detail.
What we are looking for: 

Some experience in a leadership capacity overseeing different functionalities, preferably in a sales environment.
Excellent communicator who is people and results-oriented, looking to drive sales and increase customer satisfaction. 
Experience in training and managing a small team.
Must be computer-savvy with the ability to quickly adapt to new software applications. 
Able to pass background checks (criminal, employment, and credit).
Must be legally eligible to work in Canada on a full-time basis at the time of application; we are not able to provide sponsorship. 
Why work with us?   

Leverage our RRSP match and Employee Share Purchase Plan programs.  
Employee discounts on furniture, electronics, and appliances.  
Access 24/7 healthcare with Virtual Doctor Appointments.  
Personalize your benefits with a customizable package including options for 100% coverage.  
Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others.  
Celebrate properly, with your birthday off PAID! Along with paid vacation and personal days.   
For complete picture of total rewards, please click here.
We’re committed to attracting and rewarding top talent. Our compensation ranges are thoughtfully designed to reflect market competitiveness, internal equity, and the experience and impact each candidate brings to the role.
At goeasy, we believe transparency fosters trust — and that rewarding performance with fair, competitive pay and meaningful growth opportunities is key to our success.
Should your total compensation expectations fall above the posted range, we still encourage you to apply. If selected for an interview, you’ll have the opportunity to discuss this with our recruitment team, as there may be flexibility based on your background and overall fit.
This posting is for an existing vacancy within our team.
Diversity, Inclusion, and Equal Opportunity Employment:  
 At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. goeasy is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. As an equal opportunity employer, we are committed to providing accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Please let the talent acquisition team know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.  

 Additional Information: All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.   
 We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.

Join easyhome — Canada’s largest lease-to-own business and a proud part of the goeasy family. At goeasy, our people and culture are the heartbeat of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades including being named one of Canada’s Top Growing Companies, certified as a Great Place to Work®, and recognized among the Best Workplaces for Women and for having one of the Most Trusted Executive Teams, and included on TIME Magazine’s 2025 list of Canada’s Best Companies. These achievements speak to our commitment to building an inclusive, high-performance culture where people thrive and innovation drives us forward. 
At easyhome, we make more than home goods accessible — we help Canadians build brighter futures. Through flexible weekly and monthly payment plans, we give our customers the power to furnish their homes, improve their quality of life, and take steps toward stronger financial standing. If you’re passionate about making a difference, join us and be part of a team that empowers people to create comfortable, confident lives — one lease at a time. 
A day in a life of a Customer Solutions Specialist:

Customer Engagement & Sales
Build strong customer relationships by welcoming and engaging customers in person, over the phone, and by email.
Interview customers to understand their financial and personal needs to match them with the appropriate financial, leasing, and/or service product solution.
Transparently communicate lease and credit terms and conditions and educate customers on credit-building opportunities.
Maximize sales of goeasy’s financial services and home goods through methods such as cross-selling.


Account Management & Collections
Manage customer accounts, including opening new accounts, updating records, processing payments, and monitoring overdue accounts.
Perform administrative duties and secure all required information to fulfill customer contracts for products and services, including evaluating applicant’s financial status and ability to repay.
Conduct collection activities on financial services and products while maintaining empathy and professionalism.
Build long term customer relationships to creates trust and increase customer retention.
Follow up with customers on missed payments and negotiate repayment terms where applicable.


Retail Operations
Uphold merchandising standards including assisting with show room set up, pricing and promotion changes, as well as manage and track inventory.
Keep your store looking its best by maintaining cleanliness, organization, and a customer-ready environment.
Bring products to life by assembling and disassembling electronics and home furnishings as needed.
Coordinate delivery paperwork and ensure accurate documentation for lease and finance applications.
Perform out-of-store duties such as assistance with delivering merchandise, collection activities, and administrative duties.
Perform other duties as assigned by management.

What we are looking for: 

Proven communication and interpersonal skills with a passion for helping others.
Sales-oriented mindset with the ability to meet targets and drive results.
Experience in a customer-facing environment (retail, finance, or leasing preferred).
Strong multitasking abilities and attention to detail.
Availability to work a variety of shifts within store operating hours (10am-7pm Mondays to Saturdays)
Assist in physical tasks such as moving and arranging merchandise (ability to lift 50+ pounds is considered an asset).
Comfortable with sales calls, collections, and having difficult customer conversations
Must be legally eligible to work in Canada and able to pass background checks (criminal, employment, and credit). Having a driver’s licence would be considered an asset.
Why work with us? 

Leverage our RRSP match and Employee Share Purchase Plan programs.  
Employee discounts on furniture, electronics, and appliances.  
Access 24/7 healthcare with Virtual Doctor Appointments.  
Personalize your benefits with a customizable package including options for 100% coverage.  
Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others.  
Celebrate properly, with your birthday off PAID! Along with paid vacation and personal days.   
For complete picture of total rewards, please click here.
We are offering $19.00 - $20.00/hour CAD for this role, plus the opportunity to earn monthly bonuses.
We’re committed to attracting and rewarding top talent. Our compensation ranges are thoughtfully designed to reflect market competitiveness, internal equity, and the experience and impact each candidate brings to the role.
At goeasy, we believe transparency fosters trust — and that rewarding performance with fair, competitive pay and meaningful growth opportunities is key to our success.
Should your total compensation expectations fall above the posted range, we still encourage you to apply. If selected for an interview, you’ll have the opportunity to discuss this with our recruitment team, as there may be flexibility based on your background and overall fit.
This posting is for an existing vacancy within our team. 
Diversity, Inclusion, and Equal Opportunity Employment:  
 At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. goeasy is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. As an equal opportunity employer, we are committed to providing accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Please let the talent acquisition team know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.  

 Additional Information: All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.   
 We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.

Our state-of-the-art contact center is the heartbeat of goeasy — proudly supporting our easyfinancial and easyhome brands across Canada. Join one of the country’s fastest-growing companies and be part of something extraordinary. Welcome to goeasy! 
At goeasy, our people and culture are at the heart of everything we do — and we’re proud to be recognized for it. We’ve been named one of Canada’s Top Growing Companies, Greater Toronto Top Employers, and we’re honored to have received Canada’s Most Admired Corporate Cultures award. We’re also certified as a Great Place to Work®, recognized among the Best Workplaces for Women, and celebrated for having one of the Most Trusted Executive Teams, and included on TIME Magazine’s 2025 list of Canada’s Best Companies. These accolades reflect our ongoing commitment to creating an inclusive, high-performance culture where people thrive and innovation leads the way. 
Our contact center plays a vital role in supporting over 400 retail locations across the country, helping Canadians reach their personal and financial goals. Through specialized, high-impact teams, we deliver the expert service, care, and support that fuel goeasy’s success. 
A day in the life of a Team Manager, Sales: 

Play a key role in driving performance, developing talent, and creating a strong sales culture within our Contact Centre.
Lead, mentor, and coach team members to elevate performance, build confidence, and support career growth. 
Oversee Contact Centre agents’ KPIs and sales targets, ensuring individuals are successful and consistently meeting performance expectations. 
Drive sales results by maximizing both inbound and warm-outbound opportunities. 
Foster a sales culture focused on uncovering customer needs and delivering the right cross-sell and add-on solutions. 
Identify performance and training gaps and act quickly to close them through coaching, development, and resources. 
Identify opportunities for operational improvements and Contact Centre efficiencies to enhance both the customer and employee experience. 
Oversee day-to-day operations of the National Shared Services Centre, ensuring consistent execution and service excellence. 
Resolve escalations in a timely and complete manner, supporting both customers and employees. 
Collaborate across the organization to build strong relationships and ensure alignment with company objectives. 
Create and maintain sales resources, including call scripts and training materials, ensuring accurate product knowledge and effective sales skills. 
Lead through change by implementing new processes, tools, and procedures effectively. 
What we are looking for: 

Minimum 3+ years in a people leadership role (mandatory). 
5+ years of experience in sales and/or customer service. 
Experience in a contact centre environment is a strong asset. 
Proven ability to deliver results under tight deadlines. 
Excellent oral and written communication skills with the ability to give constructive, motivating feedback. 
Strong ability to hold teams accountable to KPIs, sales targets, and competencies. 
Analytical mindset with the ability to interpret complex data and recommend process or staffing changes to drive efficiency and effectiveness. 
Quick learner with the ability to adopt and configure software programs to support team performance. 
Why work with us? 

Leverage our RRSP match and Employee Share Purchase Plan programs.  
State of the art office, with free Company Gym, Games Room 
Employee discounts on furniture, electronics, and appliances.  
Access 24/7 healthcare with Virtual Doctor Appointments.  
Personalize your benefits with a customizable package including options for 100% coverage.  
Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others.  
Celebrate properly, with your birthday off PAID! Along with 5 personal days and two weeks paid vacation.   
For complete picture of total rewards, please click here.
We are offering $55,000.00 - $65,000.00/year CAD for this role, plus the opportunity to earn monthly bonuses.
We’re committed to attracting and rewarding top talent. Our compensation ranges are thoughtfully designed to reflect market competitiveness, internal equity, and the experience and impact each candidate brings to the role.
At goeasy, we believe transparency fosters trust — and that rewarding performance with fair, competitive pay and meaningful growth opportunities is key to our success.
Should your total compensation expectations fall above the posted range, we still encourage you to apply. If selected for an interview, you’ll have the opportunity to discuss this with our recruitment team, as there may be flexibility based on your background and overall fit.
This posting is for an existing vacancy within our team.
Diversity, Inclusion, and Equal Opportunity Employment:  
 At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. goeasy is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. As an equal opportunity employer, we are committed to providing accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Please let the talent acquisition team know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.  

 Additional Information: All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.   
 We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.

Our state-of-the-art contact center is the heartbeat of goeasy — proudly supporting our easyfinancial and easyhome brands across Canada. Join one of the country’s fastest-growing companies and be part of something extraordinary. Welcome to goeasy! 
At goeasy, our people and culture are at the heart of everything we do — and we’re proud to be recognized for it. We’ve been named one of Canada’s Top Growing Companies, Greater Toronto Top Employers, and we’re honored to have received Canada’s Most Admired Corporate Cultures award. We’re also certified as a Great Place to Work®, recognized among the Best Workplaces for Women, and celebrated for having one of the Most Trusted Executive Teams, and included on TIME Magazine’s 2025 list of Canada’s Best Companies. These accolades reflect our ongoing commitment to creating an inclusive, high-performance culture where people thrive and innovation leads the way. 
Our contact center plays a vital role in supporting over 400 retail locations across the country, helping Canadians reach their personal and financial goals. Through specialized, high-impact teams, we deliver the expert service, care, and support that fuel goeasy’s success. 
A day in the life of a Bilingual Team Manager, Sales: 

Play a key role in driving performance, developing talent, and creating a strong sales culture within our Contact Centre.
Lead, mentor, and coach bilingual team members to elevate performance, build confidence, and support career growth. 
Oversee Contact Centre agents’ KPIs and sales targets, ensuring individuals are successful and consistently meeting performance expectations. 
Drive sales results by maximizing both inbound and warm-outbound opportunities. 
Foster a sales culture focused on uncovering customer needs and delivering the right cross-sell and add-on solutions. 
Identify performance and training gaps and act quickly to close them through coaching, development, and resources. 
Identify opportunities for operational improvements and Contact Centre efficiencies to enhance both the customer and employee experience. 
Oversee day-to-day operations of the National Shared Services Centre, ensuring consistent execution and service excellence. 
Resolve escalations in a timely and complete manner, supporting both customers and employees. 
Collaborate across the organization to build strong relationships and ensure alignment with company objectives. 
Create and maintain sales resources, including call scripts and training materials, ensuring accurate product knowledge and effective sales skills. 
Lead through change by implementing new processes, tools, and procedures effectively. 
What we are looking for: 

Bilingual proficiency in English and French.
Minimum 3+ years in a people leadership role (mandatory). 
5+ years of experience in sales and/or customer service. 
Experience in a contact centre environment is a strong asset. 
Proven ability to deliver results under tight deadlines. 
Excellent oral and written communication skills with the ability to give constructive, motivating feedback. 
Strong ability to hold teams accountable to KPIs, sales targets, and competencies. 
Analytical mindset with the ability to interpret complex data and recommend process or staffing changes to drive efficiency and effectiveness. 
Quick learner with the ability to adopt and configure software programs to support team performance. 
Why work with us? 

Leverage our RRSP match and Employee Share Purchase Plan programs.  
State of the art office, with free Company Gym, Games Room 
Employee discounts on furniture, electronics, and appliances.  
Access 24/7 healthcare with Virtual Doctor Appointments.  
Personalize your benefits with a customizable package including options for 100% coverage.  
Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others.  
Celebrate properly, with your birthday off PAID! Along with 5 personal days and two weeks paid vacation.   
For complete picture of total rewards, please click here.
We are offering $55,000.00 - $70,000.00/year CAD for this role, plus the opportunity to earn monthly bonuses.
We’re committed to attracting and rewarding top talent. Our compensation ranges are thoughtfully designed to reflect market competitiveness, internal equity, and the experience and impact each candidate brings to the role.
At goeasy, we believe transparency fosters trust — and that rewarding performance with fair, competitive pay and meaningful growth opportunities is key to our success.
Should your total compensation expectations fall above the posted range, we still encourage you to apply. If selected for an interview, you’ll have the opportunity to discuss this with our recruitment team, as there may be flexibility based on your background and overall fit.
This posting is for an existing vacancy within our team.
Diversity, Inclusion, and Equal Opportunity Employment:  
 At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. goeasy is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. As an equal opportunity employer, we are committed to providing accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Please let the talent acquisition team know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.  

 Additional Information: All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.   
 We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.

 
Marque phare de goeasy, easyhome est la plus grande entreprise de location-achat au Canada. En rejoignant easyhome, vous pourrez faire une réelle différence dans la vie de tous les Canadiens! Bienvenue chez goeasy! Chez goeasy, notre personnel et notre culture sont au cœur de tout ce que nous faisons, et nous en sommes fiers. Nous avons reçu des distinctions prestigieuses telles que Meilleures entreprises en croissance au Canada. Nous sommes également ravis d'avoir reçu les certifications de Meilleurs lieux de travailMD et Meilleurs lieux de travail avec les équipes de direction les plus fiables, et en figurant sur la liste 2025 des meilleures entreprises du Canada établie par le magazine TIME. Ces distinctions reflètent notre engagement à favoriser une culture d'inclusion et de haut rendement où les talents s'épanouissent et où l'innovation est notre moteur. 
Rejoignez easyhome, la plus grande entreprise de location-achat au Canada, où vous pourrez faire une réelle différence dans la vie de tous les Canadiens! Nous sommes fiers d'aider nos clients à atteindre leurs objectifs personnels et financiers en rendant les articles ménagers abordables grâce à des plans de versement hebdomadaires et mensuels souples. Faites partie d'une équipe qui permet aux gens de créer des maisons confortables et heureuses tout en établissant des bases de crédit solides.
Pourquoi travailler avec nous?

Nous offrons des cotisations égales versées à un REER et un régime d'achat d'actions pour les employés. 
Réductions pour les employés sur le mobilier, l'électronique et les appareils ménagers. 
Accédez à des soins de santé 24 heures sur 24 et 7 jours sur 7 grâce aux rendez-vous médicaux virtuels. 
Personnalisez vos avantages sociaux grâce à une formule personnalisable comprenant des options de couverture à 100 %. 
Programmes et plateformes de formation au développement interne, y compris la formation spécifique à un emploi, l'accompagnement de carrière, l'excellence en leadership, le mentorat, et bien d'autres encore. 
Célébrez votre anniversaire comme il se doit, en prenant un jour de congé PAYÉ! Vous aurez également droit à cinq jours de congés personnels.  
Pour un aperçu complet des rémunérations totales, veuillez cliquer ici.   
Une journée dans la vie d'un spécialiste de la livraison :

Bâtir des expériences de ventes de qualité supérieure en accueillant les clients et en dialoguant avec eux en personne, au téléphone et par courriel.
Soutenir les opérations de vente au détail en soutenant le marchandisage et l'entretien du magasin.
Fournir le meilleur service lors de la livraison de nos produits au domicile des clients.
Entretien général du camion et du magasin tous les jours.
Fournir un service à la clientèle exceptionnel tout au long du processus de déménagement et répondre aux préoccupations des clients pour assurer leur satisfaction.
Coordonner et finaliser les formalités administratives avec les clients sur place.
Ce que nous recherchons :

Permis de conduire de classe complète avec dossier conducteur en règle.
Aptitude à soulever plus de 25 kg et à déplacer de gros articles ménagers.
Excellent communicateur, axé sur les gens et les résultats, cherchant à stimuler les ventes et à accroître la satisfaction des clients.
Une expérience dans un environnement en contact direct avec les clients.
Aptitude à effectuer plusieurs tâches à la fois et à travailler efficacement.
Capacité à se soumettre à des vérifications des antécédents (casier judiciaire, emploi et dossier conducteur).
Diversité, inclusion et égalité des chances en matière d'emploi : 
Chez goeasy, nous pensons que nous ne pouvons être les meilleurs que lorsque les gens peuvent donner le meilleur d'eux-mêmes au travail chaque jour. goeasy s'engage à offrir un lieu de travail inclusif, équitable et accessible. En apprenant des différences de chacun, nous nous renforçons grâce à nos gens et à nos points de vue. En tant qu'employeur souscrivant au principe de l'égalité des chances, nous nous engageons à fournir des mesures d'adaptation (salles de réunion accessibles, sous-titrage pour les entretiens virtuels, etc.) pour nous aider à éliminer les obstacles afin que vous puissiez participer à l'ensemble du processus d'entretien d'embauche. Veuillez faire savoir à l'équipe d'acquisition si vous avez besoin d'une mesure d'adaptation pendant tout aspect du processus de recrutement et nous travaillerons avec vous pour répondre à vos besoins. 
Renseignements additionnels : Tous les candidats envisagés doivent passer avec succès une vérification de leurs antécédents criminels et de leur solvabilité, ainsi qu'une validation de leur expérience professionnelle pour pouvoir être embauchés.  
Nous remercions tous les candidats intéressés, mais nous ne contacterons pour un entretien que ceux qui possèdent les compétences et les qualifications décrites ci-dessus. 

Join LendCare — one of Canada’s fastest-growing point-of-sale financing providers and a proud part of the goeasy family. At goeasy, our people and culture are the heartbeat of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades including being named one of Canada’s Top Growing Companies, certified as a Great Place to Work®, and recognized among the Best Workplaces for Women and for having one of the Most Trusted Executive Teams, and included on TIME Magazine’s 2025 list of Canada’s Best Companies. These achievements speak to our commitment to building an inclusive, high-performance culture where people thrive and innovation drives us forward. 
At LendCare, we do more than provide financing — we help Canadians access life’s essential moments. Whether it’s healthcare, home improvement, powersports or retail purchases, we deliver fast, flexible financing solutions that make it easier for people to move forward with confidence. Backed by cutting-edge technology and a customer-first mindset, we’re redefining how Canadians pay for what matters. If you’re driven to create real impact, join us and help empower people to live life on their terms — one approval at a time. 
A day in the life of a Collections Representative: 

Demonstrate compassion and empathy for our customers by understanding their situations, needs, and offering solutions. 
Perform outbound calls to collect on overdue accounts by negotiating appropriate repayment plans with customers. 
Support operations by managing customer accounts and collection activities on delinquent/past due accounts of financial loans. 
Expertly engage in negotiations with customers and explore financial resources to secure the optimal arrangement. 
Complete initial trace work using online tools and account systems. 
Document collections activities and processes through superior administration skills. 
What we are looking for: 

Minimum 1-2 years of experience in a collections, sales, or customer service or call center/contact center role. 
Bilingual proficiency in French and English is required.
Experience with using an automated dialer system is an asset. 
Excellent verbal and written communication skills. 
Proven ability to multi-task; adapting to changes in a fast-paced environment. 
Competency in MS Office (Word, Excel); ability to learn new software applications. 
Able to pass background checks (criminal, employment, and credit). 
Must be legally eligible to work in Canada on a full-time basis at the time of application; we are not able to provide sponsorship. 
Why work with us?   

Leverage our RRSP match and Employee Share Purchase Plan programs.  
Employee discounts on furniture, electronics, and appliances.  
Access 24/7 healthcare with Virtual Doctor Appointments.  
Personalize your benefits with a customizable package including options for 100% coverage.  
Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others.  
Celebrate properly, with your birthday off PAID! Along with paid vacation and personal days.   
For complete picture of total rewards, please click here.
We are offering $22.00 - $29.00/hour CAD for this role, plus the opportunity to earn monthly bonuses.
We’re committed to attracting and rewarding top talent. Our compensation ranges are thoughtfully designed to reflect market competitiveness, internal equity, and the experience and impact each candidate brings to the role.
At goeasy, we believe transparency fosters trust — and that rewarding performance with fair, competitive pay and meaningful growth opportunities is key to our success.
Should your total compensation expectations fall above the posted range, we still encourage you to apply. If selected for an interview, you’ll have the opportunity to discuss this with our recruitment team, as there may be flexibility based on your background and overall fit.
This posting is for an existing vacancy within our team.
Diversity, Inclusion, and Equal Opportunity Employment:  
 At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. goeasy is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. As an equal opportunity employer, we are committed to providing accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Please let the talent acquisition team know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.  

 Additional Information: All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.   
 We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.  

 

Rejoignez easyfinancière, acteur dans les prêts à la consommation, et responsable de la croissance rapide de goeasy. Chez goeasy, nos nos employés et notre culture sont au cœur de tout ce que nous faisons, et nous sommes fiers d'etre reconnus pour cela. Nous avons obtenu des récompenses prestigieuses, notamment en étant nommés l'une des Canada’s Top Growing Companies, en étant certifiés Excellent lieu de travail®, en étant reconnus parmi les Meilleurs lieux de travail dirigés par des femmes et en ayant l'une des Meilleurs lieux de travail avec les équipes de direction les plus fiables, et en figurant sur la liste 2025 des meilleures entreprises du Canada établie par le magazine TIME. Ces réalisations témoignent de notre engagement à créer une culture inclusive et performante où les gens s'épanouissent et où l'innovation nous fait avancer.
En tant que l’un des principaux prêteurs alternatifs au Canada, chez easyfinancière, nous croyons que tout le monde mérite un accès équitable au crédit, et depuis notre création, nous travaillons avec des clients comme vous pour en faire une réalité. Nous offrons un soulagement financier et une seconde chance lorsque les banques ne sont pas une option. Notre vision est d’offrir une voie vers un meilleur lendemain, dès aujourd'hui.
Pourquoi travailler chez nous?

Structure de primes mensuelles concurrentielles
Bureaux de pointe avec salle de sport gratuite et salle de jeux
Profitez de notre programme de contrepartie REER et du Régime d'achat d'actions des employés
Rabais pour les employés sur les meubles, l’électronique et les électroménagers
Accès aux soins de santé 24/7 avec rendez-vous médicaux virtuels
Personnalisez vos avantages grâce à un régime modulable incluant des options avec couverture à 100 %
Programmes de formation interne et plateformes incluant formation spécifique au poste, accompagnement de carrière, excellence en leadership, mentorat et bien d’autres
Célébrez comme il se doit, avec congé PAYÉ pour votre anniversaire! En plus de 5 jours personnels et deux semaines de vacances payées
Pour une vue d’ensemble de la rémunération globale, cliquez ici.
Une journée dans la vie d’un Représentant(e) des services financiers :

Établir une relation solide en accueillant et en engageant les clients en personne, par téléphone et par courriel.
Faire preuve de compassion et d’empathie envers nos clients en comprenant leur situation et leurs besoins, et en les dirigeant vers un produit financier approprié.
Sensibiliser et habiliter les clients à atteindre leurs objectifs financiers en améliorant leur crédit.
Tirer parti des ventes croisées financières et des produits complémentaires.
Communiquer les modalités et conditions de nos produits financiers.
Examiner et évaluer les prêts potentiels à l’aide d’analyses financières et d’autres évaluations de risques.
Gérer les activités de recouvrement pour tous les comptes financiers en souffrance.
Recueillir toutes les renseignements nécessaires pour compléter les demandes de produits et services des clients avec une grande attention aux détails.
Ce que nous recherchons :

Communicateur hors pair, axé sur les résultats et les relations, désireux de stimuler les ventes et d’accroître la satisfaction de la clientèle.
Expérience avec Salesforce et Wealthview considérée comme un atout.
Expérience dans un environnement en contact direct avec la clientèle et à l’aise avec les interactions téléphoniques.
Capacité à atteindre et dépasser les objectifs mensuels.
Solides compétences en gestion des objections et en négociation / Capacité à penser de manière créative.
Capacité à s’adapter rapidement et à proposer des solutions en temps opportun.
Compétence à traduire des informations complexes dans un langage accessible pour les clients.
Capacité à réussir les vérifications d’antécédents (judiciaires, emploi et crédit)
Diversité, inclusion et égalité des chances en matière d’emploi :

Chez goeasy, nous croyons que nous ne pouvons être les meilleurs que lorsque chacun peut se présenter au travail en étant son meilleur soi-même. goeasy s’engage à maintenir un milieu de travail inclusif, équitable et accessible. En apprenant les uns des autres à travers nos différences, nous tirons notre force de notre personnel et de nos perspectives. En tant qu’employeur souscrivant au principe de l’égalité des chances, nous nous engageons à offrir des accommodements (y compris des salles de réunion accessibles, sous-titrage pour les entrevues virtuelles, etc.) afin d’éliminer les obstacles et de favoriser la participation à toutes les étapes du processus d’embauche. Veuillez informer l’équipe d’acquisition de talents si vous avez besoin d’un accommodement et nous travaillerons avec vous pour répondre à vos besoins.

Informations supplémentaires : Tous les candidats considérés pour une embauche doivent passer une vérification des antécédents judiciaires, une vérification de crédit et une validation de leur expérience professionnelle.
Nous remercions tous les candidats intéressés; toutefois, nous ne communiquerons qu’avec ceux qui possèdent les compétences et qualifications mentionnées ci-dessus pour les inviter à une entrevue.

Join easyfinancial, the consumer lending driver behind goeasy’s rapid growth. At goeasy, our people and culture are at the heart of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades including being named one of Canada’s Top Growing Companies, certified as a Great Place to Work®, and recognized among the Best Workplaces for Women and for having one of the Most Trusted Executive Teams, and included on TIME Magazine’s 2025 list of Canada’s Best Companies. These honors reflect our commitment to fostering an inclusive, high-performance culture where talent thrives, and innovation drives us forward. 
As one of Canada’s leading alternative consumer lenders, easyfinancial is on a mission to redefine access to credit. Since day one, we’ve been helping Canadians break through financial barriers and take control of their futures. When traditional banks say no, we say there's another way — offering real solutions, real relief, and a real second chance. Our vision? A path to a better tomorrow — starting today. 
A day in the life of a Regional Manager:  
The Regional Manager is responsible for leading and driving the performance of a portfolio of 7 branches in the Northern Ontario region. This role ensures exceptional customer experience, strong financial performance, and consistent operational execution across the region. The Regional Manager plays a critical leadership role in developing talent, strengthening engagement, and delivering sustainable business growth.

Customer Experience 
Champion a customer-first culture and ensure consistent, high-quality service across all branches 
Resolve escalated customer concerns and reinforce customer retention practices 

Leadership, Development & Retention 
Lead, coach, and develop Store Managers to build engaged, high-performing teams 
Oversee performance management, employee relations, and talent development in partnership with HR 

Financial Performance & Accountability 
Own regional P&L performance, driving revenue growth, profitability, and expense control 
Monitor key financial metrics and ensure Store Managers effectively manage branch-level performance 

Revenue Growth & Market Development 
Drive customer acquisition and portfolio growth through local marketing and company programs 
Set clear regional targets and ensure consistent execution of growth initiatives 

Operational Excellence 
Ensure compliance with operational standards, policies, and procedures across all branches 
Monitor performance metrics and implement improvements to optimize operations and collections outcomes 

What we are looking for: 

3+ years of experience in a multi-unit leadership role within retail, financial services, or a customer-focused environment 
Proven ability to lead, coach, and develop high-performing teams across multiple locations 
Strong business acumen with experience managing P&L performance and achieving financial targets 
Excellent communication, problem-solving, and decision-making skills in fast-paced environments 
Highly organized with the ability to manage competing priorities and drive results 
Demonstrated ability to influence, engage, and build relationships across all levels of the organization 
Comfortable analyzing performance metrics and using data to drive business decisions 
Postsecondary education in business or a related field is preferred 
Valid driver’s license and ability to travel within Northern Ontario and our head office in Mississauga, ON
The successful Regional Manager must reside within North Bay, Sudbury, or Sault Ste Marie
Why work with us?   

Leverage our RRSP match and Employee Share Purchase Plan programs.  
Employee discounts on furniture, electronics, and appliances.  
Access 24/7 healthcare with Virtual Doctor Appointments.  
Personalize your benefits with a customizable package including options for 100% coverage.  
Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others.  
Celebrate properly, with your birthday off PAID! Along with paid vacation and personal days.   
For complete picture of total rewards, please click here.
We are offering $78,500.00 - $100,000.00/year CAD for this role, plus the opportunity to earn monthly bonuses.
We’re committed to attracting and rewarding top talent. Our compensation ranges are thoughtfully designed to reflect market competitiveness, internal equity, and the experience and impact each candidate brings to the role.
At goeasy, we believe transparency fosters trust — and that rewarding performance with fair, competitive pay and meaningful growth opportunities is key to our success.
Should your total compensation expectations fall above the posted range, we still encourage you to apply. If selected for an interview, you’ll have the opportunity to discuss this with our recruitment team, as there may be flexibility based on your background and overall fit.
This posting is for an existing vacancy within our team.
Diversity, Inclusion, and Equal Opportunity Employment:  
 At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. goeasy is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. As an equal opportunity employer, we are committed to providing accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Please let the talent acquisition team know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.  

 Additional Information: All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.   
 We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.

 

Rejoignez easyfinancière, acteur dans les prêts à la consommation, et responsable de la croissance rapide de goeasy. Chez goeasy, nos nos employés et notre culture sont au cœur de tout ce que nous faisons, et nous sommes fiers d'etre reconnus pour cela. Nous avons obtenu des récompenses prestigieuses, notamment en étant nommés l'une des Canada’s Top Growing Companies, en étant certifiés Excellent lieu de travail®, en étant reconnus parmi les Meilleurs lieux de travail dirigés par des femmes et en ayant l'une des Meilleurs lieux de travail avec les équipes de direction les plus fiables, et en figurant sur la liste 2025 des meilleures entreprises du Canada établie par le magazine TIME. Ces réalisations témoignent de notre engagement à créer une culture inclusive et performante où les gens s'épanouissent et où l'innovation nous fait avancer.
En tant que l’un des principaux prêteurs alternatifs au Canada, chez easyfinancière, nous croyons que tout le monde mérite un accès équitable au crédit, et depuis notre création, nous travaillons avec des clients comme vous pour en faire une réalité. Nous offrons un soulagement financier et une seconde chance lorsque les banques ne sont pas une option. Notre vision est d’offrir une voie vers un meilleur lendemain, dès aujourd'hui.
Pourquoi travailler chez nous?

Structure de primes mensuelles concurrentielles
Bureaux de pointe avec salle de sport gratuite et salle de jeux
Profitez de notre programme de contrepartie REER et du Régime d'achat d'actions des employés
Rabais pour les employés sur les meubles, l’électronique et les électroménagers
Accès aux soins de santé 24/7 avec rendez-vous médicaux virtuels
Personnalisez vos avantages grâce à un régime modulable incluant des options avec couverture à 100 %
Programmes de formation interne et plateformes incluant formation spécifique au poste, accompagnement de carrière, excellence en leadership, mentorat et bien d’autres
Célébrez comme il se doit, avec congé PAYÉ pour votre anniversaire! En plus de 5 jours personnels et deux semaines de vacances payées
Pour une vue d’ensemble de la rémunération globale, cliquez ici.
Une journée dans la vie d’un Représentant des services financiers :

Établir une relation solide en accueillant et en engageant les clients en personne, par téléphone et par courriel.
Faire preuve de compassion et d’empathie envers nos clients en comprenant leur situation et leurs besoins, et en les dirigeant vers un produit financier approprié.
Sensibiliser et habiliter les clients à atteindre leurs objectifs financiers en améliorant leur crédit.
Tirer parti des ventes croisées financières et des produits complémentaires.
Communiquer les modalités et conditions de nos produits financiers.
Examiner et évaluer les prêts potentiels à l’aide d’analyses financières et d’autres évaluations de risques.
Gérer les activités de recouvrement pour tous les comptes financiers en souffrance.
Recueillir toutes les renseignements nécessaires pour compléter les demandes de produits et services des clients avec une grande attention aux détails.
Ce que nous recherchons :

Communicateur hors pair, axé sur les résultats et les relations, désireux de stimuler les ventes et d’accroître la satisfaction de la clientèle.
Expérience avec Salesforce et Wealthview considérée comme un atout.
Expérience dans un environnement en contact direct avec la clientèle et à l’aise avec les interactions téléphoniques.
Capacité à atteindre et dépasser les objectifs mensuels.
Solides compétences en gestion des objections et en négociation / Capacité à penser de manière créative.
Capacité à s’adapter rapidement et à proposer des solutions en temps opportun.
Compétence à traduire des informations complexes dans un langage accessible pour les clients.
Capacité à réussir les vérifications d’antécédents (judiciaires, emploi et crédit)
Diversité, inclusion et égalité des chances en matière d’emploi :

Chez goeasy, nous croyons que nous ne pouvons être les meilleurs que lorsque chacun peut se présenter au travail en étant son meilleur soi-même. goeasy s’engage à maintenir un milieu de travail inclusif, équitable et accessible. En apprenant les uns des autres à travers nos différences, nous tirons notre force de notre personnel et de nos perspectives. En tant qu’employeur souscrivant au principe de l’égalité des chances, nous nous engageons à offrir des accommodements (y compris des salles de réunion accessibles, sous-titrage pour les entrevues virtuelles, etc.) afin d’éliminer les obstacles et de favoriser la participation à toutes les étapes du processus d’embauche. Veuillez informer l’équipe d’acquisition de talents si vous avez besoin d’un accommodement et nous travaillerons avec vous pour répondre à vos besoins.

Informations supplémentaires : Tous les candidats considérés pour une embauche doivent passer une vérification des antécédents judiciaires, une vérification de crédit et une validation de leur expérience professionnelle.
Nous remercions tous les candidats intéressés; toutefois, nous ne communiquerons qu’avec ceux qui possèdent les compétences et qualifications mentionnées ci-dessus pour les inviter à une entrevue.

 
Marque phare de goeasy, easyhome est la plus grande entreprise de location-achat au Canada. En rejoignant easyhome, vous pourrez faire une réelle différence dans la vie de tous les Canadiens! Bienvenue chez goeasy!
Chez goeasy, notre personnel et notre culture sont au cœur de tout ce que nous faisons, et nous en sommes fiers. Nous avons reçu des distinctions prestigieuses telles que Meilleures entreprises en croissance au Canada. Nous sommes également ravis d'avoir reçu les certifications de Meilleurs lieux de travailMD et Meilleurs lieux de travail avec les équipes de direction les plus fiables,  et en figurant sur la liste 2025 des meilleures entreprises du Canada établie par le magazine TIME. Ces distinctions reflètent notre engagement à favoriser une culture d'inclusion et de haut rendement où les talents s'épanouissent et où l'innovation est notre moteur. 
Rejoignez easyhome, la plus grande entreprise de location-achat au Canada, où vous pourrez faire une réelle différence dans la vie de tous les Canadiens! Nous sommes fiers d'aider nos clients à atteindre leurs objectifs personnels et financiers en rendant les articles ménagers abordables grâce à des plans de paiement hebdomadaires et mensuels flexibles. Faites partie d'une équipe qui permet aux gens de créer des maisons confortables et heureuses tout en établissant des bases de crédit solides. 
Pourquoi travailler avec nous?

Nous offrons des cotisations égales versées à un REER et un régime d'achat d'actions pour les employés. 
Réductions pour les employés sur le mobilier, l'électronique et les appareils ménagers 
Accédez à des soins de santé 24 heures sur 24 et 7 jours sur 7 grâce aux rendez-vous médicaux virtuels. 
Personnalisez vos avantages sociaux grâce à une formule personnalisable comprenant des options de couverture à 100 %. 
Programmes et plateformes de formation au développement interne, y compris la formation spécifique à un emploi, l'accompagnement de carrière, l'excellence en leadership, le mentorat, et bien d'autres encore. 
Célébrez votre anniversaire comme il se doit, en prenant un jour de congé PAYÉ! Vous aurez également droit à cinq jours de congés personnels.  
Pour un aperçu complet des rémunérations totales, veuillez cliquer ici.   
Une journée dans la vie d'un Spécialiste des solutions clients :

Engagement des clients et ventes
Bâtir des relations clients de qualité supérieure en les accueillant et en dialoguant avec eux en personne, au téléphone et par courriel.
Interroger les clients afin de comprendre leurs besoins financiers et personnels et leur proposer la solution financière, de location et/ou de produit de service la plus appropriée.
Communiquer de manière transparente les modalités de location et de crédit et informer les clients sur les possibilités de développement du crédit.
Maximiser les ventes de services financiers et d'articles ménagers de goeasy grâce à des méthodes telles que la vente croisée.


Gestion des comptes et recouvrement
Gérer les comptes clients, y compris l'ouverture de nouveaux comptes, la mise à jour des dossiers, le traitement des versements et le suivi des comptes en souffrance.
Effectuer des tâches administratives et obtenir toutes les informations nécessaires à l'exécution des contrats de produits et de services conclus avec les clients, y compris l'évaluation de la situation financière du demandeur et de sa capacité de remboursement.
Mener des activités de recouvrement sur les services et produits financiers tout en faisant preuve d'empathie et de professionnalisme.
Établir des relations à long terme avec les clients afin de créer un climat de confiance et d'accroître la fidélisation de la clientèle.
Assurer le suivi des clients en cas d'impayés et négocier les conditions de remboursement, le cas échéant.


Opérations de détail
Respecter les normes de merchandising, notamment en participant à la mise en place de la salle d'exposition, aux changements de prix et de promotions, ainsi qu'à la gestion et au suivi des stocks.
Maintenez la propreté et l'organisation de votre magasin, ainsi qu'un environnement propice à la clientèle, afin qu'il soit le plus attrayant possible.
Donner vie aux produits en assemblant et en désassemblant les appareils électroniques et le mobilier domestique, selon les besoins.
Coordonner les documents de livraison et s'assurer de l'exactitude de la documentation pour les demandes de location et de financement.
Effectuer des tâches en dehors du magasin, telles que l'aide à la livraison des marchandises, les activités de recouvrement et les tâches administratives.
Effectuer d'autres tâches assignées par la direction.

Ce que nous recherchons :

Compétences avérées en matière de communication et de relations interpersonnelles, avec une passion pour l'assistance aux autres.
Esprit orienté vers la vente avec la capacité d'atteindre les objectifs et d'obtenir des résultats.
Expérience dans un environnement en contact avec la clientèle (de préférence dans le domaine de la vente au détail, de la finance ou de la location).
Solides capacités multitâches et souci du détail.
Disponibilité pour travailler à des horaires variés pendant les heures d'ouverture du magasin (de 10 heures à 19 heures du lundi au samedi).
Participer à des tâches physiques telles que le déplacement et la disposition des marchandises (la capacité à soulever plus de 50 livres est considérée comme un atout).
A l'aise avec les appels de vente, le recouvrement et les conversations difficiles avec les clients.
Les candidats doivent être légalement autorisés à travailler au Canada et être en mesure de se soumettre à des vérifications d'antécédents (criminels, d'emploi et de crédit). La possession d'un permis de conduire est considérée comme un atout.
Diversité, inclusion et égalité des chances en matière d'emploi : 
Chez goeasy, nous pensons que nous ne pouvons être les meilleurs que lorsque les gens peuvent donner le meilleur d'eux-mêmes au travail chaque jour. goeasy s'engage à offrir un lieu de travail inclusif, équitable et accessible. En apprenant des différences de chacun, nous nous renforçons grâce à nos gens et à nos points de vue. En tant qu'employeur souscrivant au principe de l'égalité des chances, nous nous engageons à fournir des mesures d'adaptation (salles de réunion accessibles, sous-titrage pour les entretiens virtuels, etc.) pour nous aider à éliminer les obstacles afin que vous puissiez participer à l'ensemble du processus d'entretien d'embauche. Veuillez faire savoir à l'équipe d'acquisition si vous avez besoin d'une mesure d'adaptation pendant tout aspect du processus de recrutement et nous travaillerons avec vous pour répondre à vos besoins. 
Renseignements additionnels : Tous les candidats envisagés doivent passer avec succès une vérification de leurs antécédents criminels et de leur solvabilité, ainsi qu'une validation de leur expérience professionnelle pour pouvoir être embauchés.  
 Nous remercions tous les candidats intéressés, mais nous ne contacterons pour un entretien que ceux qui possèdent les compétences et les qualifications décrites ci-dessus.