Faites la différence avec votre travail.
Chez goeasy, nous nous employons à rendre la vie des Canadiens un peu plus facile. En tant qu'employeur, goeasy s'est engagée à offrir à ses employés des salaires, des avantages sociaux et des possibilités de carrière hors pairs. Nous faisons un travail qui fait la différence. Ensemble, faisons la différence avec notre travail.
- Emplois publiques
- Emplois internes uniquement
Unité commerciale
easyfinancial> Ontario Region (efs Region 64)
Lieu
Toronto, Ontario
If you are looking to join one of Canada’s fastest growing companies, goeasy Ltd. is the place for you! Recognized as one of North America’s Most Engaged Workplaces, we want the best to join our team.
If you’re a hardworking, driven, and committed individual interested in advancing your career, join us and make yourself at home. This region will require successful candidates to be living within commuting distance of the region which is based in Toronto, Ontario.
As a Regional Manager, your primary functions are:
Customer Satisfaction
Ensure outstanding customer service levels are provided to both external and internal customers
Handle and resolve all customer complaints promptly
Ensure adherence to customer retention procedures
Associate Development & Retention
Ensure new associates are efficiently trained
Ensure associates receive on-time performance appraisals and corresponding merit and/or promotional increases
Assist Managers with employee development and with resolving disciplinary issues
Communicate regularly with management team and ensure compliance with the Workplace Mutual Respect policy
Work with managers to minimize turnover and make informed hiring decisions
Partner with HR to execute and support human resources programs through succession planning, employee relations, recruitment, training, and development of associates
Deliver Financial Results
Manage district budget to drive profitability
Achieve SOI, net and gross margins, and other revenue percentages to plan
Control region labour dollars
Monitor fee income, gain on sale, maintenance charges, promotions, and discounts
Ensure store managers monitor and make necessary adjustments to the P&L
Grow Revenue Base
Develop, guide, and monitor local marketing efforts
Ensure all company referral and incentive programs are in place and properly executed
Set and communicate regional goals for customer growth
Monitor and ensure the accurate execution of all company lease-building programs
Execute Operations Standards
Monitor month-to-month store operations, accounts receivable, and collections in accordance with established policies and procedures
Set, communicate, and monitor customer retention goals and activities
Asset Protection and Loss Prevention
Audit locations on a timely basis to ensure compliance and execution of company policies and procedures including prevention, safety, security, marketing/merchandising programs and store appearance
Maintain and monitor fixed assets to standard
Recommend potential capital expenditures
Monitor and ensure compliance to store opening and closing standards
Ensure compliance with established policies and governmental laws and regulation
What You Need To Work With Us:
2 or more years of experience as a multi-unit district manager in a retail, restaurant, or related customer service environment
Strong leadership skills, with the motivation and desire to lead by example
Professional, outgoing, positive, and approachable demeanour that draws in both customers and associates
Outstanding communication, problem solving, and negotiation skills, and the ability to work well and be resourceful in fast-paced and demanding situations
Strong organizational and planning skills in order to meet and exceed set targets
Experience reading and being responsible for P&Ls and other financial goals and objectives
Secondary School Diploma is required, while a College or University Diploma in a related discipline is preferred
Valid driver’s license
We offer a competitive salary, an annual incentive plan, benefits, and growth opportunities. We thank all interested applicants; however we will only be contacting those which possess the skills and qualifications as outlined above. Potential employees will be required to complete reference checks as part of the pre-employment process. If you excel in a fast-paced, ever-changing environment with dynamic and challenging results-driven work, your possibilities at easyhome are endless. Join us to make yourself at home.
Additional Information:
We are open to a candidate based in any of the cities in the province provided they can meet the travel requirements to achieve success. This role involves frequent travel from location to location within the assigned region and on occasion to the corporate head office in Ontario and other business centers. A valid provincial driver’s license and your own vehicle is required. All candidates considered for hire must successfully pass credit, criminal and reference background checks. Candidates must be comfortable to provide schedule flexibility to meet the demands of the business.
goeasy is committed to ensuring that reasonable accommodations are made available to persons with disabilities during the recruitment, assessment and selection processes and, in consultation with job applicants, provides reasonable accommodations upon request.
Why join us:
Diversity, Inclusion, and Equal Opportunity Employment"
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. This means that we are committed to cultivating and preserving a work culture where we celebrate who we are, where everyone feels seen and heard and where every employee can fulfill their potential. As an equal opportunity employer, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.
Additional Information: All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.
We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.
Why should you work for goeasy?
To learn more about our phenomenal culture, check out the video below or go to http://goeasy.com/careers/
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. This means that we are committed to cultivating and preserving a work culture where we celebrate who we are, where everyone feels seen and heard and where every employee can fulfill their potential. As an equal opportunity employer, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.
If you’re a hardworking, driven, and committed individual interested in advancing your career, join us and make yourself at home. This region will require successful candidates to be living within commuting distance of the region which is based in Toronto, Ontario.
As a Regional Manager, your primary functions are:
Customer Satisfaction
Ensure outstanding customer service levels are provided to both external and internal customers
Handle and resolve all customer complaints promptly
Ensure adherence to customer retention procedures
Associate Development & Retention
Ensure new associates are efficiently trained
Ensure associates receive on-time performance appraisals and corresponding merit and/or promotional increases
Assist Managers with employee development and with resolving disciplinary issues
Communicate regularly with management team and ensure compliance with the Workplace Mutual Respect policy
Work with managers to minimize turnover and make informed hiring decisions
Partner with HR to execute and support human resources programs through succession planning, employee relations, recruitment, training, and development of associates
Deliver Financial Results
Manage district budget to drive profitability
Achieve SOI, net and gross margins, and other revenue percentages to plan
Control region labour dollars
Monitor fee income, gain on sale, maintenance charges, promotions, and discounts
Ensure store managers monitor and make necessary adjustments to the P&L
Grow Revenue Base
Develop, guide, and monitor local marketing efforts
Ensure all company referral and incentive programs are in place and properly executed
Set and communicate regional goals for customer growth
Monitor and ensure the accurate execution of all company lease-building programs
Execute Operations Standards
Monitor month-to-month store operations, accounts receivable, and collections in accordance with established policies and procedures
Set, communicate, and monitor customer retention goals and activities
Asset Protection and Loss Prevention
Audit locations on a timely basis to ensure compliance and execution of company policies and procedures including prevention, safety, security, marketing/merchandising programs and store appearance
Maintain and monitor fixed assets to standard
Recommend potential capital expenditures
Monitor and ensure compliance to store opening and closing standards
Ensure compliance with established policies and governmental laws and regulation
What You Need To Work With Us:
2 or more years of experience as a multi-unit district manager in a retail, restaurant, or related customer service environment
Strong leadership skills, with the motivation and desire to lead by example
Professional, outgoing, positive, and approachable demeanour that draws in both customers and associates
Outstanding communication, problem solving, and negotiation skills, and the ability to work well and be resourceful in fast-paced and demanding situations
Strong organizational and planning skills in order to meet and exceed set targets
Experience reading and being responsible for P&Ls and other financial goals and objectives
Secondary School Diploma is required, while a College or University Diploma in a related discipline is preferred
Valid driver’s license
We offer a competitive salary, an annual incentive plan, benefits, and growth opportunities. We thank all interested applicants; however we will only be contacting those which possess the skills and qualifications as outlined above. Potential employees will be required to complete reference checks as part of the pre-employment process. If you excel in a fast-paced, ever-changing environment with dynamic and challenging results-driven work, your possibilities at easyhome are endless. Join us to make yourself at home.
Additional Information:
We are open to a candidate based in any of the cities in the province provided they can meet the travel requirements to achieve success. This role involves frequent travel from location to location within the assigned region and on occasion to the corporate head office in Ontario and other business centers. A valid provincial driver’s license and your own vehicle is required. All candidates considered for hire must successfully pass credit, criminal and reference background checks. Candidates must be comfortable to provide schedule flexibility to meet the demands of the business.
goeasy is committed to ensuring that reasonable accommodations are made available to persons with disabilities during the recruitment, assessment and selection processes and, in consultation with job applicants, provides reasonable accommodations upon request.
Why join us:
Diversity, Inclusion, and Equal Opportunity Employment"
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. This means that we are committed to cultivating and preserving a work culture where we celebrate who we are, where everyone feels seen and heard and where every employee can fulfill their potential. As an equal opportunity employer, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.
Additional Information: All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.
We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.
Why should you work for goeasy?
To learn more about our phenomenal culture, check out the video below or go to http://goeasy.com/careers/
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. This means that we are committed to cultivating and preserving a work culture where we celebrate who we are, where everyone feels seen and heard and where every employee can fulfill their potential. As an equal opportunity employer, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.
Unité commerciale
easyfinancière> Repentigny (efs 2713)
Lieu
Repentigny, Québec
Dans le présent document, le masculin est utilisé dans le seul but d’alléger le texte.
Si vous souhaitez vous joindre à l'une des entreprises connaissant la croissance la plus rapide au Canada, goeasy Ltd. est l'employeur idéal ! Reconnu comme l'un des lieux de travail les plus engagés d'Amérique du Nord, nous voulons attirer les meilleurs talents dans notre équipe.
easyfinancière est l'une des principales sociétés de prêts non préférentiels au Canada. Nous sommes fiers d'aider les Canadiens et les Canadiennes à réaliser leurs objectifs personnels et financiers grâce à des prêts garantis et non garantis allant jusqu'à 100 000 $, lorsque leur demande de crédit a été refusée partout ailleurs.
En tant que directeur de succursale, vous serez chargé de diriger votre équipe, par le biais de l'encadrement et de la formation, pour générer des ventes, gérer les comptes en souffrance et maximiser la croissance du portefeuille grâce à un dialogue direct avec les clients.
Vous n'avez pas d'expérience, mais vous cherchez une possibilité de carrière ? Nous proposons des programmes de formation complets afin de vous doter des outils nécessaires à votre réussite.
Poste temporaire par interim de 9 mois (remplacement congé de maternité)
Pour candidats internes: Votre gestionnaire doit envoyer un courriel à cbaba@goeasy.com avec une recommendation pour vous appuyer pour le poste
Qu'est-ce que vous y gagnez ?
Un ensemble d'avantages et de privilèges qui vont au-delà de votre salaire de base :
Financier
Plan incitatif comprenant des primes mensuelles, trimestrielles et semestrielles
Cotisations égales au REER et au régime d'achat d'actions des employés
Santé et mode de vie
Couverture étendue des soins de santé, y compris la santé mentale et les soins de santé virtuels sur demande
5 jours de congé personnel, jours de bénévolat payés par l'entreprise, dimanches de congé et un congé d'anniversaire payé, en plus des jours de vacances payés
Avantages
Programme d’offres pour les employés Perkopolis
L'obtention de permis REMIC est disponible
Offres pour les employés sur le mobilier, l'électronique et les appareils ménagers
easyloans – les employés ont accès à des prêts à des taux d'intérêt réduits
Programme d'aide financière aux études
Reconnaissance
Possibilité de recevoir des récompenses mensuelles, trimestrielles et semestrielles
Voyage du président – vacances de rêve d'une semaine pour les employés les plus performants
Programmes de développement du leadership – taux de promotion interne supérieur à 70 % !
Vos responsabilités :
Bâtir des expériences de vente de qualité supérieure en accueillant les clients et en dialoguant avec eux en personne, au téléphone et par courriel
Faire preuve de compassion et d'empathie pour nos clients en comprenant leur situation et leurs besoins et en trouvant un produit financier qui leur convient
Éduquer les clients et leur fournir les moyens d'atteindre leurs objectifs financiers en bâtissant un dossier de crédit
Tirer profit des ventes croisées de solutions financières et de produits complémentaires
Communiquer les conditions générales de nos produits financiers
Examiner et évaluer les prêts potentiels par le biais d'analyses financières et d'autres évaluations des risques
Gérer les activités de recouvrement pour tous les comptes financiers en souffrance
Obtenir tous les renseignements nécessaires pour répondre aux demandes de produits et de services des clients en portant une attention particulière aux détails
Votre profil en tant que candidat retenu :
Une certaine expérience à un poste de direction supervisant différentes fonctionnalités, de préférence dans un environnement commercial
Excellent communicateur, axé sur les gens et les résultats, cherchant à stimuler les ventes et à accroître la satisfaction des clients
Vous faites preuve de compassion et d'intégrité dans chaque vente – vous vous préoccupez profondément de nos clients !
Capacité à se soumettre à des vérifications des antécédents (casier judiciaire, emploi et crédit)
Chez goeasy, nous pensons que nous ne pouvons être les meilleurs que lorsque les gens peuvent donner le meilleur d'eux-mêmes au travail, chaque jour. Nous nous sommes engagés à cultiver et à préserver une culture de travail où nous célébrons l'inclusion et où chaque employé se sent vu et entendu, pour pouvoir réaliser son plein potentiel. En tant qu'employeur souscrivant au principe de l'égalité d'accès à l'emploi, nous nous engageons à fournir des mesures d'adaptation aux candidats qui en font la demande, à n'importe quelle étape du processus de recrutement, conformément à toutes les exigences législatives en vigueur au Canada. Veuillez nous faire savoir si vous avez besoin d'une mesure d'adaptation pendant tout aspect du processus de recrutement et nous travaillerons avec vous pour répondre à vos besoins.
Si vous souhaitez vous joindre à l'une des entreprises connaissant la croissance la plus rapide au Canada, goeasy Ltd. est l'employeur idéal ! Reconnu comme l'un des lieux de travail les plus engagés d'Amérique du Nord, nous voulons attirer les meilleurs talents dans notre équipe.
easyfinancière est l'une des principales sociétés de prêts non préférentiels au Canada. Nous sommes fiers d'aider les Canadiens et les Canadiennes à réaliser leurs objectifs personnels et financiers grâce à des prêts garantis et non garantis allant jusqu'à 100 000 $, lorsque leur demande de crédit a été refusée partout ailleurs.
En tant que directeur de succursale, vous serez chargé de diriger votre équipe, par le biais de l'encadrement et de la formation, pour générer des ventes, gérer les comptes en souffrance et maximiser la croissance du portefeuille grâce à un dialogue direct avec les clients.
Vous n'avez pas d'expérience, mais vous cherchez une possibilité de carrière ? Nous proposons des programmes de formation complets afin de vous doter des outils nécessaires à votre réussite.
Poste temporaire par interim de 9 mois (remplacement congé de maternité)
Pour candidats internes: Votre gestionnaire doit envoyer un courriel à cbaba@goeasy.com avec une recommendation pour vous appuyer pour le poste
Qu'est-ce que vous y gagnez ?
Un ensemble d'avantages et de privilèges qui vont au-delà de votre salaire de base :
Financier
Plan incitatif comprenant des primes mensuelles, trimestrielles et semestrielles
Cotisations égales au REER et au régime d'achat d'actions des employés
Santé et mode de vie
Couverture étendue des soins de santé, y compris la santé mentale et les soins de santé virtuels sur demande
5 jours de congé personnel, jours de bénévolat payés par l'entreprise, dimanches de congé et un congé d'anniversaire payé, en plus des jours de vacances payés
Avantages
Programme d’offres pour les employés Perkopolis
L'obtention de permis REMIC est disponible
Offres pour les employés sur le mobilier, l'électronique et les appareils ménagers
easyloans – les employés ont accès à des prêts à des taux d'intérêt réduits
Programme d'aide financière aux études
Reconnaissance
Possibilité de recevoir des récompenses mensuelles, trimestrielles et semestrielles
Voyage du président – vacances de rêve d'une semaine pour les employés les plus performants
Programmes de développement du leadership – taux de promotion interne supérieur à 70 % !
Vos responsabilités :
Bâtir des expériences de vente de qualité supérieure en accueillant les clients et en dialoguant avec eux en personne, au téléphone et par courriel
Faire preuve de compassion et d'empathie pour nos clients en comprenant leur situation et leurs besoins et en trouvant un produit financier qui leur convient
Éduquer les clients et leur fournir les moyens d'atteindre leurs objectifs financiers en bâtissant un dossier de crédit
Tirer profit des ventes croisées de solutions financières et de produits complémentaires
Communiquer les conditions générales de nos produits financiers
Examiner et évaluer les prêts potentiels par le biais d'analyses financières et d'autres évaluations des risques
Gérer les activités de recouvrement pour tous les comptes financiers en souffrance
Obtenir tous les renseignements nécessaires pour répondre aux demandes de produits et de services des clients en portant une attention particulière aux détails
Votre profil en tant que candidat retenu :
Une certaine expérience à un poste de direction supervisant différentes fonctionnalités, de préférence dans un environnement commercial
Excellent communicateur, axé sur les gens et les résultats, cherchant à stimuler les ventes et à accroître la satisfaction des clients
Vous faites preuve de compassion et d'intégrité dans chaque vente – vous vous préoccupez profondément de nos clients !
Capacité à se soumettre à des vérifications des antécédents (casier judiciaire, emploi et crédit)
Chez goeasy, nous pensons que nous ne pouvons être les meilleurs que lorsque les gens peuvent donner le meilleur d'eux-mêmes au travail, chaque jour. Nous nous sommes engagés à cultiver et à préserver une culture de travail où nous célébrons l'inclusion et où chaque employé se sent vu et entendu, pour pouvoir réaliser son plein potentiel. En tant qu'employeur souscrivant au principe de l'égalité d'accès à l'emploi, nous nous engageons à fournir des mesures d'adaptation aux candidats qui en font la demande, à n'importe quelle étape du processus de recrutement, conformément à toutes les exigences législatives en vigueur au Canada. Veuillez nous faire savoir si vous avez besoin d'une mesure d'adaptation pendant tout aspect du processus de recrutement et nous travaillerons avec vous pour répondre à vos besoins.
Quality Assurance Analyst
If you are looking to join one of Canada’s fastest growing companies, goeasy Ltd. is the place for you! Recognized as Canada’s Most Admired Corporate Cultures, GTA's Top 100 Employers, one of Canada’s Top 50 Fintech’s and North America’s Most Engaged Workplaces, we want the best and brightest to join our team.
We are a publicly traded company on the TSX with over 4000% shareholder return since 2001, goeasy operates two main business units. Accredited by the Better Business Bureau, easyfinancial is our consumer lending business that offers secured and unsecured installment loans of up to $75,000. It is our mission to provide everyday Canadians the path to a better tomorrow, today, by giving them access to the credit they need and by offering them a second chance when they have been turned down by banks and traditional lenders. With a retail network of nearly 400 locations across Canada and over 2,250 employees, we are able to build lasting relationships with our customers as we help them rebuild their credit and graduate towards prime rates and a brighter financial future.
We are currently hiring for a Quality Assurance Analyst reporting to the Team Manager, Underwriting Support. If you have strong analytical orientation, are a critical decision-maker, have a fondness for coaching and mentoring agents to a “higher standard”, and can share examples of a high level of effort in a quality role, this is the role for you!
What you will do:
Complete the assigned Quality Control Audits for the staff of CLAO as assigned by the Manager, Underwriting Support within the timelines required as per department guidelines
Submit the completed Quality Control Audits to the Manager, Underwriting Support for actioning
Provide actionable data to various internal support groups as needed
Provide feedback to CLAO Team Managers
Prepare and analyzes internal and external reports for management staff review
Assist the Team Manager, Underwriting Support with the completion of various internal tracking reports daily (i.e. LUO Audit Results Report, PIP Management Training Updates, etc.)
Provide insight and recommendations for changes to existing policies, procedures and/or work flow processes
Assist the Manager, Underwriting Support with the implementation of new (and changes to any) policies and procedures in a live environment fluidly so that workflow is not disrupted
Assist where required in the delivery of annual recertification courses for all members of the CLAO Team
Assist the Team Manager, Underwriting Support in communicating with Team Managers, CLAO to identify training needs
Assist the Team Manager, Underwriting Support in conducting job training for new hires in CLAO
Assist the Team Manager, Underwriting Support in conducting underwriting training for the retail network as requested
Accuracy in completion of the monthly Quality Control Audits as assigned
What are we looking for:
Possess a strong knowledge and understanding of all Loan Underwriting, Secured Lending and Cumulative Policies and Procedures
High level of computer literacy, Intermediate to Advance skill level in Microsoft Office Suite (Excel, Word and Outlook)
Highly developed oral and written communication skills
Able to work under pressure and in a fast-paced environment
Ability to plan, multi-task and manage time effectively
Strong problem solving and critical thinking skills
Able to make decisions independently
Able to interact with CLAO frontline staff and mid-level Management
Reflect a positive and mature attitude towards teammates, peers, other employees and customers
Working Conditions:
Operating hours are 8:30 am to 5:00 pm, Monday to Friday in the office, these hours are subject to change based on our business requirements.
Why should you work for goeasy?
To learn more about our great company please click the links below:
goeasy Employee Video
http://goeasy.com/careers/
Inclusion and Equal Opportunity Employment
goeasy is an equal opportunity employer. In addition, goeasy is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
Internal application criteria:
IGP (completed or in-progress)
Must provide written endorsement from current leader of your application.
Experience with people development – proven experience developing employees.
No performance improvement plans (PIP), disciplinary action or failed audits within the past 12 months of application.
Additional Information:
All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire. Candidates must provide schedule flexibility to ensure that the location’s hours can be covered to meet our customer’s needs – details by location will be discussed in the interview process.
We thank all interested applicants, however we will only be contacting those for interview who possess the skills and qualifications outlined above.
If you are looking to join one of Canada’s fastest growing companies, goeasy Ltd. is the place for you! Recognized as Canada’s Most Admired Corporate Cultures, GTA's Top 100 Employers, one of Canada’s Top 50 Fintech’s and North America’s Most Engaged Workplaces, we want the best and brightest to join our team.
We are a publicly traded company on the TSX with over 4000% shareholder return since 2001, goeasy operates two main business units. Accredited by the Better Business Bureau, easyfinancial is our consumer lending business that offers secured and unsecured installment loans of up to $75,000. It is our mission to provide everyday Canadians the path to a better tomorrow, today, by giving them access to the credit they need and by offering them a second chance when they have been turned down by banks and traditional lenders. With a retail network of nearly 400 locations across Canada and over 2,250 employees, we are able to build lasting relationships with our customers as we help them rebuild their credit and graduate towards prime rates and a brighter financial future.
We are currently hiring for a Quality Assurance Analyst reporting to the Team Manager, Underwriting Support. If you have strong analytical orientation, are a critical decision-maker, have a fondness for coaching and mentoring agents to a “higher standard”, and can share examples of a high level of effort in a quality role, this is the role for you!
What you will do:
Complete the assigned Quality Control Audits for the staff of CLAO as assigned by the Manager, Underwriting Support within the timelines required as per department guidelines
Submit the completed Quality Control Audits to the Manager, Underwriting Support for actioning
Provide actionable data to various internal support groups as needed
Provide feedback to CLAO Team Managers
Prepare and analyzes internal and external reports for management staff review
Assist the Team Manager, Underwriting Support with the completion of various internal tracking reports daily (i.e. LUO Audit Results Report, PIP Management Training Updates, etc.)
Provide insight and recommendations for changes to existing policies, procedures and/or work flow processes
Assist the Manager, Underwriting Support with the implementation of new (and changes to any) policies and procedures in a live environment fluidly so that workflow is not disrupted
Assist where required in the delivery of annual recertification courses for all members of the CLAO Team
Assist the Team Manager, Underwriting Support in communicating with Team Managers, CLAO to identify training needs
Assist the Team Manager, Underwriting Support in conducting job training for new hires in CLAO
Assist the Team Manager, Underwriting Support in conducting underwriting training for the retail network as requested
Accuracy in completion of the monthly Quality Control Audits as assigned
What are we looking for:
Possess a strong knowledge and understanding of all Loan Underwriting, Secured Lending and Cumulative Policies and Procedures
High level of computer literacy, Intermediate to Advance skill level in Microsoft Office Suite (Excel, Word and Outlook)
Highly developed oral and written communication skills
Able to work under pressure and in a fast-paced environment
Ability to plan, multi-task and manage time effectively
Strong problem solving and critical thinking skills
Able to make decisions independently
Able to interact with CLAO frontline staff and mid-level Management
Reflect a positive and mature attitude towards teammates, peers, other employees and customers
Working Conditions:
Operating hours are 8:30 am to 5:00 pm, Monday to Friday in the office, these hours are subject to change based on our business requirements.
Why should you work for goeasy?
To learn more about our great company please click the links below:
goeasy Employee Video
http://goeasy.com/careers/
Inclusion and Equal Opportunity Employment
goeasy is an equal opportunity employer. In addition, goeasy is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
Internal application criteria:
IGP (completed or in-progress)
Must provide written endorsement from current leader of your application.
Experience with people development – proven experience developing employees.
No performance improvement plans (PIP), disciplinary action or failed audits within the past 12 months of application.
Additional Information:
All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire. Candidates must provide schedule flexibility to ensure that the location’s hours can be covered to meet our customer’s needs – details by location will be discussed in the interview process.
We thank all interested applicants, however we will only be contacting those for interview who possess the skills and qualifications outlined above.
Unité commerciale
easyfinancial> Nepean (efs 2589)
Lieu
Ottawa, Ontario
If you are looking to join one of Canada’s fastest growing companies, goeasy Ltd. is the place for you! Recognized as one of North America’s Most Engaged Workplaces, we want the best to join our team.
easyfinancial is one of Canada’s leading non-prime lenders, we pride ourselves on helping everyday Canadians achieve their personal and financial goals through secured and unsecured loans up to $75,000, when everyone else says no.
As a Branch Manager, you’ll be responsible for leading your team, through coaching and training, to generate sales, manage overdue accounts, and maximize portfolio growth through direct engagement with customers.
No experience, but enjoy helping people develop their potential? We offer full comprehensive training programs to equip you with the tools needed for success.
What’s in it for you:
Benefits and Perks package which goes beyond your base salary:
Financial
Monthly, quarterly, and semi-annual incentive plans
RRSP and Employee Share Purchase Plan matching
Health & Lifestyle
Extended healthcare coverage, including Mental Health and on-demand virtual healthcare
5 personal days, company paid volunteer days, Sundays off + paid birthday off in addition to paid vacation days
Perks
Perkopolis employee discount program
REMIC Licensing is available
Employee discounts on furniture, electronics, and appliances
easyloans – employees have access to loans at lower interest rates
Tuition Assistance Program
Recognition
Opportunities for monthly, quarterly, and semi-annual awards
President’s Trip – week-long dream vacations for top performers
Leadership development programs – over 70% internal promotion rate!
What you will do:
Build superior customer sales experiences by welcoming and engaging customers in person, over the phone, and by email
Demonstrate compassion and empathy for our customers by understanding their situation and needs and matching them to a suitable financial product
Educate and empower customers to achieve their financial goals through building their credit
Capitalize on financial cross-sales and add-on products
Communicate the terms and conditions of our financial products
Reviewand evaluate prospective loans through financial analysis and other risk assessments
Manage collections activities for all past due financial accounts
Secure all required information to fulfill customer applications for products and services with strong attention to detail
Who you are as the successful candidate:
Some experience in a leadership capacity overseeing different functionalities, preferably in a sales environment
Excellent communicator who is people and results-oriented, looking to drive sales and increase customer satisfaction
Compassionate and operate with integrity on every sale – will care deeply for our customers!
Able to pass background checks (criminal, employment, and credit)
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. This means that we are committed to cultivating and preserving a work culture where we celebrate who we are, where everyone feels seen and heard and where every employee can fulfill their potential. As an equal opportunity employer, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.
easyfinancial is one of Canada’s leading non-prime lenders, we pride ourselves on helping everyday Canadians achieve their personal and financial goals through secured and unsecured loans up to $75,000, when everyone else says no.
As a Branch Manager, you’ll be responsible for leading your team, through coaching and training, to generate sales, manage overdue accounts, and maximize portfolio growth through direct engagement with customers.
No experience, but enjoy helping people develop their potential? We offer full comprehensive training programs to equip you with the tools needed for success.
What’s in it for you:
Benefits and Perks package which goes beyond your base salary:
Financial
Monthly, quarterly, and semi-annual incentive plans
RRSP and Employee Share Purchase Plan matching
Health & Lifestyle
Extended healthcare coverage, including Mental Health and on-demand virtual healthcare
5 personal days, company paid volunteer days, Sundays off + paid birthday off in addition to paid vacation days
Perks
Perkopolis employee discount program
REMIC Licensing is available
Employee discounts on furniture, electronics, and appliances
easyloans – employees have access to loans at lower interest rates
Tuition Assistance Program
Recognition
Opportunities for monthly, quarterly, and semi-annual awards
President’s Trip – week-long dream vacations for top performers
Leadership development programs – over 70% internal promotion rate!
What you will do:
Build superior customer sales experiences by welcoming and engaging customers in person, over the phone, and by email
Demonstrate compassion and empathy for our customers by understanding their situation and needs and matching them to a suitable financial product
Educate and empower customers to achieve their financial goals through building their credit
Capitalize on financial cross-sales and add-on products
Communicate the terms and conditions of our financial products
Reviewand evaluate prospective loans through financial analysis and other risk assessments
Manage collections activities for all past due financial accounts
Secure all required information to fulfill customer applications for products and services with strong attention to detail
Who you are as the successful candidate:
Some experience in a leadership capacity overseeing different functionalities, preferably in a sales environment
Excellent communicator who is people and results-oriented, looking to drive sales and increase customer satisfaction
Compassionate and operate with integrity on every sale – will care deeply for our customers!
Able to pass background checks (criminal, employment, and credit)
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. This means that we are committed to cultivating and preserving a work culture where we celebrate who we are, where everyone feels seen and heard and where every employee can fulfill their potential. As an equal opportunity employer, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.
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