Faites la différence avec votre travail.
Chez goeasy, nous nous employons à rendre la vie des Canadiens un peu plus facile. En tant qu'employeur, goeasy s'est engagée à offrir à ses employés des salaires, des avantages sociaux et des possibilités de carrière hors pairs. Nous faisons un travail qui fait la différence. Ensemble, faisons la différence avec notre travail.
- Emplois publiques
- Emplois internes uniquement
Page 1 sur 4
Join one of Canada’s fastest-growing companies and be part of something extraordinary – welcome to goeasy! At goeasy, our people and culture are at the heart of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades such as Waterstone Canada’s Most Admired Corporate Cultures, Canada’s Top Growing Companies, and the TSX30, highlighting us as one of the top performers on the TSX. We’re also thrilled to be named a Greater Toronto Top Employer and proudly certified as a Great Place to Work®. These honors reflect our commitment to fostering an inclusive, high-performance culture where talent thrives and innovation drives us forward.
As one of Canada’s leading alternative consumer lenders, we’re passionate about helping everyday Canadians create a brighter future. Our vision is to provide a path to a better tomorrow, today. We offer a full range of products, including non-prime leasing, unsecured and secured loans, and point-of-sale financing through easyhome, easyfinancial, and LendCare.
If you're seeking an exciting, high-growth environment where your contributions truly matter, we want to hear from you! Join us, and together, let's create a future of financial empowerment
LendCare is seeking a dynamic, results-driven Director of Customer Service to lead and elevate our customer support operations. This role will oversee a dedicated team of over 30 employees across multiple call centers in Pickering, Ontario, and Montreal, Quebec. The ideal candidate will have a strong background in customer service management, with a proven ability to improve customer satisfaction and retention while driving performance through metrics.
As Director of Customer Service, you will be responsible for setting the strategic vision, ensuring operational efficiency, and maintaining an exceptional customer experience across all touchpoints. This role will require a hands-on leader who is committed to continuous improvement, managing key service metrics, and fostering a customer-first culture throughout the organization.
Work, Collaborate, and Commute with Ease
Don’t live nearby? No problem! We offer Highway 407 travel reimbursements to make your commute easier or can offer relocation support.
We're just minutes away from Pickering GO Station, with an internal walkway that will take you right to our building!
What will you be doing?
Customer Service Strategy: Define and execute the strategic direction for the Customer Service department to ensure exceptional service delivery, customer retention, and satisfaction.
Key Metrics Management: Focus on driving key service performance metrics such as, First Call Resolution (FCR), Service Level (SL), Average Speed of Answer (ASA), Abandonment Rate, and Customer Satisfaction (CSAT). Ensure regular reporting and monitoring to identify areas for improvement.
Performance & Quality Management: Establish, track, and continuously improve quality standards to enhance customer experiences. Ensure service delivery aligns with company standards, policies, and industry best practices.
Team Leadership & Development: Lead, mentor, and support Senior Managers and Team Managers to foster a high-performance team culture. Develop strategies for employee engagement, training, and retention to reduce turnover and enhance productivity.
Continuous Improvement: Promote a culture of continuous improvement by identifying and implementing best practices to enhance efficiency and effectiveness across customer service operations.
Customer-Centric Focus: Act as the customer advocate within the organization, ensuring that customer needs and feedback are central to all operational decisions. Take ownership of customer escalations and drive timely resolutions.
Cross-Functional Collaboration: Work closely with key stakeholders, including IT, marketing, and operations, to ensure seamless coordination of initiatives that enhance the customer experience and align with overall business objectives.
Budget & Resource Management: Oversee the department’s budget, including resource allocation and cost control, ensuring efficient use of resources while maintaining service excellence.
Reporting & Analytics: Regularly analyze customer service data to identify trends, challenges, and opportunities. Use insights to implement corrective actions and optimize operational performance.
Innovation & Trend Monitoring: Stay abreast of industry trends and emerging customer service technologies. Implement innovative solutions that drive customer satisfaction and improve overall service delivery.
What experience do you have?
5+ years of leadership experience in customer service or call center operations, ideally in a senior management or director role.
Proven track record in managing customer service teams, driving customer satisfaction, and achieving performance metrics such as NPS, FCR, ASA, and CSAT.
Financial Services or Lending industry experience is a plus, though not required.
Ability to analyze customer data and performance metrics to identify trends, solve problems, and drive improvement initiatives.
Demonstrated experience in leading teams, fostering employee development, and managing performance at all levels.
Ability to interact and collaborate effectively with cross-functional teams and executive leadership, with a strong emphasis on customer experience and service quality.
Passionate about customer service, with a proactive and resourceful approach to problem-solving.
Familiarity with call center software and analytics tools. Proficiency in Microsoft Office Suite is required.
This role requires on-site attendance at our LendCare office: 1315 Pickering Parkway, Pickering, ON. The company can provide Highway 407 reimbursements or relocation support.
Internal Applicants: please apply through the link and provide written endorsement from your current manager.
Diversity, Inclusion, and Equal Opportunity Employment:
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. This means that we are committed to cultivating and preserving a work culture where we celebrate who we are, where everyone feels seen and heard and where every employee can fulfill their potential. As an equal opportunity employer, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.
Additional Information:
All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire. We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.
#LI-RU1
Unité commerciale
Head Office
Lieu
Pickering, Ontario
Join one of Canada’s fastest-growing companies and be part of something extraordinary – welcome to goeasy! At goeasy, our people and culture are at the heart of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades such as Waterstone Canada’s Most Admired Corporate Cultures, Canada’s Top Growing Companies, and the TSX30, highlighting us as one of the top performers on the TSX. We’re also thrilled to be named a Greater Toronto Top Employer and proudly certified as a Great Place to Work®. These honors reflect our commitment to fostering an inclusive, high-performance culture where talent thrives and innovation drives us forward.
As one of Canada’s leading alternative consumer lenders, we’re passionate about helping everyday Canadians create a brighter future. Our vision is to provide a path to a better tomorrow, today. We offer a full range of products, including non-prime leasing, unsecured and secured loans, and point-of-sale financing through easyhome, easyfinancial, and LendCare.
If you're seeking an exciting, high-growth environment where your contributions truly matter, we want to hear from you! Join us, and together, let's create a future of financial empowerment
We are excited to announce an opportunity for a Vice-President, Business Development (Direct-to-Consumer Lending) at our LendCare subsidiary! You will lead the development, execution, and scaling of our direct-to-consumer (DTC) financing strategy, driving our expansion from a partner-driven model to direct consumer engagement. Overseeing product development, marketing, operations, and customer experience, you will play a pivotal role in our growth and innovation. We seek a strategic leader with extensive experience in consumer lending, digital strategy, and customer acquisition. Strong leadership, excellent communication, and cross-departmental collaboration skills are essential. If you are passionate about driving innovation in financial services and have a proven track record, we would love to hear from you!
Why should you work for us?
We're just minutes away from Pickering GO Station, with an internal walkway that will take you right to our building!
Don’t live nearby? No problem! We offer HWY 407 travel reimbursements to make your commute easier or relocation support.
We value in-office collaboration but understand the need for flexibility. Enjoy the best of both with our flexible work program.
What will you be doing?
Direct-to-Consumer Strategy Development: Leading the creation and execution of a direct-to-consumer lending strategy, driving the company's expansion beyond its current partnership-driven model. Developing comprehensive go-to-market plans, product offerings, and customer acquisition strategies to ensure success in this new business line.
Market and Product Development: Identifying consumer needs and trends to develop lending products tailored for direct-to-consumer markets. Overseeing the creation of competitive financial products that differentiate the company in the marketplace and drive customer adoption.
Project Management: Managing the end-to-end process of launching the DTC business, ensuring that initiatives are delivered on time, within scope, and within budget. This includes coordinating internal resources, technology solutions, and external vendors to support product launches.
Cross-Functional Collaboration: Working closely with internal departments such as marketing, sales, technology, compliance, and operations to ensure successful implementation and alignment of DTC strategies. Building strong cross-functional teams to deliver high-impact projects and drive growth.
Customer Experience and Journey Optimization: Developing a seamless, customer-focused experience across all touchpoints. Continuously optimizing the customer journey, from acquisition to loan servicing, to maximize engagement and satisfaction.
Compliance and Risk Management: Ensuring that all direct-to-consumer lending products and strategies adhere to relevant regulatory and compliance standards. Proactively managing risk while maintaining a competitive and customer-friendly product suite.
Performance Tracking & Reporting: Establishing and monitoring key performance indicators (KPIs) to track the success of DTC initiatives. Regularly reporting progress, insights, and recommendations to senior leadership, ensuring transparency and accountability.
Data-Driven Decision Making: Using data and analytics to measure the performance of DTC initiatives, optimize marketing spend, and improve customer acquisition and retention strategies. Leveraging insights to refine products and improve the customer experience.
P&L Accountability: Overseeing the profit and loss (P&L) for the department, ensuring efficient allocation of resources to maximize profitability. Monitoring financial performance, managing budgets, and implementing strategies to achieve financial targets.
Channel Performance Monitoring: Monitoring key product performance and growth metrics to identify trends and recommend action plans. Ensuring continuous improvement and optimization of product or channel strategies to drive growth and achieve business objectives.
Team Management: Managing, coaching, and developing a group of professionals to enhance their skills and performance, fostering a high-performing and cohesive team.
What experience do you have?
Minimum of 10 years of experience in strategic planning or business development within the financial services or lending industry.
5+ years of leadership experience at the strategic level, with a focus on fostering professional development and team growth.
Bachelor’s degree in business, finance, or a related field. An MBA or equivalent advanced degree is an asset.
Strong leadership and project management skills.
Ability to work cross-functionally and lead teams.
Excellent communication and interpersonal skills.
Analytical mindset with experience in data-driven decision-making.
Proficiency with project management and business analysis tools.
Creative thinking and exceptional analytical skills.
An innovative, positive, resilient, and self-directed attitude.
Technical savvy to collaborate with technology teams and determine the best solutions to deliver on our strategy.
Please note that internally this role is referred to as: Vice-President, Direct-to-Consumer
This role requires on-site attendance at our LendCare office: 1315 Pickering Parkway, Pickering, ON. As mentioned above, the company will provide Highway 407 reimbursements or relocation support.
Internal Applicants: please apply through the link and provide written endorsement from your current manager.
Diversity, Inclusion, and Equal Opportunity Employment:
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. This means that we are committed to cultivating and preserving a work culture where we celebrate who we are, where everyone feels seen and heard and where every employee can fulfill their potential. As an equal opportunity employer, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.
Additional Information:
All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire. We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.
#LI-AM1
Unité commerciale
Support Centre Mississauga
Lieu
Mississauga, Ontario
Join one of Canada’s fastest-growing companies and be part of something extraordinary – welcome to goeasy! At goeasy, our people and culture are at the heart of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades such as Waterstone Canada’s Most Admired Corporate Cultures, Canada’s Top Growing Companies, and the TSX30, highlighting us as one of the top performers on the TSX. We’re also thrilled to be named a Greater Toronto Top Employer and proudly certified as a Great Place to Work®. These honors reflect our commitment to fostering an inclusive, high-performance culture where talent thrives and innovation drives us forward.
As one of Canada’s leading alternative consumer lenders, we’re passionate about helping everyday Canadians create a brighter future. Our vision is to provide a path to a better tomorrow, today. We offer a full range of products, including non-prime leasing, unsecured and secured loans, and point-of-sale financing through easyhome, easyfinancial, and LendCare.
If you're seeking an exciting, high-growth environment where your contributions truly matter, we want to hear from you! Join us, and together, let's create a future of financial empowerment.
Do you have a proven track record as a Director, Technical Product Delivery driving software development projects from inception to completion? Are you skilled at leading cross-functional teams, managing complex dependencies, and ensuring timely execution of product roadmaps? If this sounds like you, we’d love to connect!
We’re seeking you to join our team and take charge of the planning, execution, and delivery of our software development initiatives.
What will you be doing?
Technical Product Management and Testing:
Leading a team that authors epics, product, and software requirements documentation for technical initiatives, ensuring alignment with strategic goals.
Chairing the Product Council to manage the product backlog and prioritize items based on business needs and functional dependencies.
Providing clear guidance to engineering teams with well-defined user stories, acceptance criteria, and product specifications.
Supporting Business Relationship Management by maintaining Business Technology Roadmaps aligned with business objectives.
Collaborating with third-party stakeholders to ensure seamless integrations and strategic alignment.
Working closely with engineering teams to support mid-project decision-making and refine product features through sprint planning, feature demos, and defect triage sessions.
Fostering collaboration between the Product Council, Product Managers, and development teams to enhance product execution and delivery.
Continuously assessing and refining product strategy based on data and market feedback.
Driving consistency in QA approach by coaching, mentoring, and training teams on methodology and processes to ensure consistent software quality.
Providing leadership to achieve consistent, monitored, and measurable software quality goals.
Identifying areas for improvement in test methodologies and working with the team to address these, using metrics to measure progress.
Identifying gaps in automation coverage and developing plans to increase and measure coverage.
Collaborating with peers in Engineering and Product Management to ensure high-quality and timely project delivery.
Ensuring QA validates requirements and acceptance criteria with Product Management to meet customer expectations.
Working with Engineering and Operations teams on software deployment and feature enablement in Production to ensure quality is built into rollout plans.
People Management:
Leading and developing employees in line with the organization’s core values, attracting and retaining necessary resources while fostering growth and advancement.
Coaching and developing high-potential employees and building a culture of innovation and engagement.
Strategy Interlock:
Ensuring a clear understanding of the business strategy within easyfinancial and easyhome, recommending solutions that align with it.
Conducting technology portfolio review meetings with executive business partners and contributing to the development of 3-year technology roadmaps.
Overseeing the end-to-end release lifecycle, ensuring all product launches are well-coordinated, technically ready, and aligned with business objectives.
Working closely with stakeholders to translate high-level product roadmaps into detailed, actionable release and delivery plans.
What experience do you have?
Bachelor's or Master's degree in Computer Science, Engineering, or a related field.
10+ years of experience in software engineering, including at least 5 years in a leadership role.
Proven experience in technical product management, software delivery, and quality assurance.
Strong understanding of SDLC, agile methodologies, and business technology roadmaps.
Knowledge of QA methodologies, test planning, automation frameworks, and identifying areas for improvement.
Demonstrated ability to lead, develop, and mentor high-performing engineering teams.
Experience chairing product councils or similar committees to manage product backlogs.
Strong skills in coaching, mentoring, and fostering a culture of innovation and engagement.
Experience working with third-party stakeholders, vendors, and integration partners.
Ability to oversee the end-to-end release lifecycle, ensuring strategic alignment with business objectives.
Experience translating high-level product roadmaps into detailed, actionable release and delivery plans.
Note: Internally, this role is referred to as Director, Technical Product Solution and Testing
We offer a Flexible Work Program that provides you the ability to work three days onsite per week, from our Mississauga office.
Internal Applicants: please apply through the link and provide written endorsement from your current manager.
Diversity, Inclusion, and Equal Opportunity Employment:
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. This means that we are committed to cultivating and preserving a work culture where we celebrate who we are, where everyone feels seen and heard and where every employee can fulfill their potential. As an equal opportunity employer, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.
Additional Information:
All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire. We thank all interested applicants, however we will only be contacting those for interview who possess the skills and qualifications outlined above.
#LI-AM12
Join one of Canada’s fastest-growing companies and be part of something extraordinary – welcome to goeasy! At goeasy, our people and culture are at the heart of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades such as Waterstone Canada’s Most Admired Corporate Cultures, Canada’s Top Growing Companies, and the TSX30, highlighting us as one of the top performers on the TSX. We’re also thrilled to be named a Greater Toronto Top Employer and proudly certified as a Great Place to Work®. These honours reflect our commitment to fostering an inclusive, high-performance culture where talent thrives, and innovation drives us forward.
As one of Canada’s leading alternative consumer lenders, we’re passionate about helping everyday Canadians create a brighter future. Our vision is to provide a path to a better tomorrow, today. We offer a full range of products, including non-prime leasing, unsecured and secured loans, and point-of-sale financing through easyhome, easyfinancial, and LendCare. If you're seeking an exciting, high-growth environment where your contributions truly matter, we want to hear from you! Join us, and together, let's create a future of financial empowerment.
Role Overview
The Vice President of Product is a brand new role and will provide strategic leadership across goeasy’s diverse product portfolio, including credit card products, unsecured loans, secured loans, and more. This role will lead the product management function, set the strategic direction, and collaborate with cross-functional teams to ensure all product initiatives are executed with excellence and deliver measurable impact. Reporting to the Senior Vice President, Marketing & Products, the Vice President, Product will play a pivotal role in shaping the company’s long-term product vision and driving the execution of strategic goals to fuel sustainable growth.
This role will oversee the development and execution of goeasy’s product strategies, fostering innovation, growth, and market competitiveness. This role will work closely with marketing, operations, and technology teams to ensure that goeasy’s product offerings align with both customer needs and business objectives, positioning the company for continued success in a dynamic market.
What You’ll Be Doing:
Product Strategy, Development & Execution
Lead the creation and execution of a unified product strategy across all product lines, aligning with overall company objectives.
Oversee the end-to-end product lifecycle, from ideation through development, launch, and continuous optimization.
Collaborate with cross-functional teams (marketing, technology, finance, operations) to build and launch innovative products that meet market demands and enhance customer experience.
Drive the development of new products, features, and pricing models to ensure competitiveness in the market and maximize profitability.
Portfolio Management & Growth Optimization
Own the overall P&L for goeasy’s product portfolio, ensuring strong growth, profitability, and cost efficiency.
Monitor product performance and identify opportunities for revenue expansion, cost optimization, and operational efficiencies.
Lead efforts to continuously improve product offerings using data analytics, customer feedback, and market research.
Oversee the management and performance of strategic partnerships across product lines.
Leadership & Stakeholder Engagement
Lead a team of product managers and cross-functional teams to execute on product goals and deliver market-leading solutions.
Build, mentor, and retain high-performing product teams with a strong focus on inclusion, development, and succession planning.
Foster a culture of innovation, collaboration, and high performance within the product management team.
Cultivate strong relationships with internal stakeholders, including risk, finance, marketing, and technology teams, to drive alignment on business priorities.
Represent goeasy in key partner negotiations, working to secure beneficial partnerships and market opportunities.
Innovation & Customer-Centric Focus
Drive continuous innovation within the product suite, keeping goeasy ahead of industry trends and emerging technologies.
Ensure that customer insights and feedback are central to all product development processes, enhancing customer satisfaction and loyalty.
Spearhead the creation of personalized product offerings that meet the needs of goeasy’s diverse customer base.
Risk & Compliance Management
Ensure that all product offerings are compliant with regulatory requirements, risk management frameworks, and industry standards.
Work closely with risk management and compliance teams to mitigate risks related to product development and execution.
What Experience You Bring:
12+ years of experience in product strategy, product management, and P&L leadership, with a proven track record in the financial services or consumer lending industries.
Strong experience in developing and managing consumer-facing products, including credit cards, loans, and point-of-sale financing.
Expertise in driving growth and profitability through effective product strategies, pricing models, and customer acquisition channels.
Extensive experience leading cross-functional teams in high-growth environments.
Strong financial acumen, with the ability to analyze financial metrics, optimize costs, and drive revenue growth.
Demonstrated ability to influence and collaborate with senior executives and stakeholders across an organization.
A customer-centric mindset, with a passion for building products that improve the financial well-being of everyday Canadians.
Bachelor’s degree in business, finance, marketing, or a related field. An MBA or advanced degree is preferred.
Internal Applicants: please apply through the link and provide written endorsement from your current manager.
Why should you work for goeasy?
In keeping with our mission to create better tomorrows for our employees, each year goeasy commits to continuously enhancing its total rewards. Here are some of the perks we offer…
Financial Benefits:
Annual bonus that rewards your hard work and dedication (STIP) and Long Term Incentive Plan (LTIP)
Employee discounts on furniture, electronics, and appliances.
MAT & PAT leave top-up.
Expand your financial knowledge through engaging Financial Literacy Learning opportunities.
Health and Lifestyle:
On-site Company Gym
Enjoy company-paid volunteer days to give back to the community.
Access 24/7 healthcare with Virtual Doctor Appointments.
Competitive Benefits
Employee Perks:
Fuel your growth with the Tuition Assistance Program.
Double the impact of your generosity with Company Matched Charitable Donations.
Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others.
Enjoy a state-of-the-art office space with perks like a games room, a healthy snack program, a fitness studio, and more!
Free onsite parking!
Diversity, Inclusion, and Equal Opportunity Employment:
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. This means that we are committed to cultivating and preserving a work culture where we celebrate who we are, where everyone feels seen and heard and where every employee can fulfill their potential. As an equal opportunity employer, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.
Additional Information:
All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire. We thank all interested applicants, however we will only be contacting those for interview who possess the skills and qualifications outlined above.
#LI-RU1
If you are looking to join one of Canada’s fastest growing companies, goeasy Ltd. is the place for you! Recognized as one of North America’s Most Engaged Workplaces, we want the best to join our team.
easyfinancial is one of Canada’s leading non-prime lenders, we pride ourselves on helping everyday Canadians achieve their personal and financial goals through secured and unsecured loans up to $75,000, when everyone else says no.
As a Branch Manager, you’ll be responsible for leading your team, through coaching and training, to generate sales, manage overdue accounts, and maximize portfolio growth through direct engagement with customers.
No experience, but enjoy helping people develop their potential? We offer full comprehensive training programs to equip you with the tools needed for success.
What’s in it for you:
Benefits and Perks package which goes beyond your base salary:
Financial
Monthly, quarterly, and semi-annual incentive plans
RRSP and Employee Share Purchase Plan matching
Health & Lifestyle
Extended healthcare coverage, including Mental Health and on-demand virtual healthcare
5 personal days, company paid volunteer days, Sundays off + paid birthday off in addition to paid vacation days
Perks
Perkopolis employee discount program
REMIC Licensing is available
Employee discounts on furniture, electronics, and appliances
easyloans – employees have access to loans at lower interest rates
Tuition Assistance Program
Recognition
Opportunities for monthly, quarterly, and semi-annual awards
President’s Trip – week-long dream vacations for top performers
Leadership development programs – over 70% internal promotion rate!
What you will do:
Build superior customer sales experiences by welcoming and engaging customers in person, over the phone, and by email
Demonstrate compassion and empathy for our customers by understanding their situation and needs and matching them to a suitable financial product
Educate and empower customers to achieve their financial goals through building their credit
Capitalize on financial cross-sales and add-on products
Communicate the terms and conditions of our financial products
Reviewand evaluate prospective loans through financial analysis and other risk assessments
Manage collections activities for all past due financial accounts
Secure all required information to fulfill customer applications for products and services with strong attention to detail
Who you are as the successful candidate:
Some experience in a leadership capacity overseeing different functionalities, preferably in a sales environment
Excellent communicator who is people and results-oriented, looking to drive sales and increase customer satisfaction
Compassionate and operate with integrity on every sale – will care deeply for our customers!
Able to pass background checks (criminal, employment, and credit)
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. This means that we are committed to cultivating and preserving a work culture where we celebrate who we are, where everyone feels seen and heard and where every employee can fulfill their potential. As an equal opportunity employer, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.
easyfinancial is one of Canada’s leading non-prime lenders, we pride ourselves on helping everyday Canadians achieve their personal and financial goals through secured and unsecured loans up to $75,000, when everyone else says no.
As a Branch Manager, you’ll be responsible for leading your team, through coaching and training, to generate sales, manage overdue accounts, and maximize portfolio growth through direct engagement with customers.
No experience, but enjoy helping people develop their potential? We offer full comprehensive training programs to equip you with the tools needed for success.
What’s in it for you:
Benefits and Perks package which goes beyond your base salary:
Financial
Monthly, quarterly, and semi-annual incentive plans
RRSP and Employee Share Purchase Plan matching
Health & Lifestyle
Extended healthcare coverage, including Mental Health and on-demand virtual healthcare
5 personal days, company paid volunteer days, Sundays off + paid birthday off in addition to paid vacation days
Perks
Perkopolis employee discount program
REMIC Licensing is available
Employee discounts on furniture, electronics, and appliances
easyloans – employees have access to loans at lower interest rates
Tuition Assistance Program
Recognition
Opportunities for monthly, quarterly, and semi-annual awards
President’s Trip – week-long dream vacations for top performers
Leadership development programs – over 70% internal promotion rate!
What you will do:
Build superior customer sales experiences by welcoming and engaging customers in person, over the phone, and by email
Demonstrate compassion and empathy for our customers by understanding their situation and needs and matching them to a suitable financial product
Educate and empower customers to achieve their financial goals through building their credit
Capitalize on financial cross-sales and add-on products
Communicate the terms and conditions of our financial products
Reviewand evaluate prospective loans through financial analysis and other risk assessments
Manage collections activities for all past due financial accounts
Secure all required information to fulfill customer applications for products and services with strong attention to detail
Who you are as the successful candidate:
Some experience in a leadership capacity overseeing different functionalities, preferably in a sales environment
Excellent communicator who is people and results-oriented, looking to drive sales and increase customer satisfaction
Compassionate and operate with integrity on every sale – will care deeply for our customers!
Able to pass background checks (criminal, employment, and credit)
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. This means that we are committed to cultivating and preserving a work culture where we celebrate who we are, where everyone feels seen and heard and where every employee can fulfill their potential. As an equal opportunity employer, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.
Unité commerciale
easyhome> Kirkland Lake (eh 599)
Lieu
Kirkland Lake, Ontario
If you are looking to join one of Canada’s fastest growing companies, goeasy Ltd. is the place for you! Recognized as one of North America’s Most Engaged Workplaces, we want the best to join our team.
easyhome is Canada’s largest lease-to-own business! We pride ourselves on helping everyday Canadians achieve their personal and financial goals by making home goods affordable through weekly and monthly payment plans.
As a Financial Service Representative, you’ll be responsible for generating sales and managing overdue accounts through direct engagement with customers, helping them build their credit through monthly payments.
No experience, but looking for a career opportunity? We offer full comprehensive training programs to equip you with the tools needed for success.
What’s in it for you:
Benefits and Perks package which goes beyond your base salary:
Financial
Monthly incentive plans
RRSP and Employee Share Purchase Plan matching
Health & Lifestyle
Extended healthcare coverage, including Mental Health and on-demand virtual healthcare
5 personal days, company paid volunteer days, Sundays off + paid birthday off in addition to paid vacation days
Perks
Perkopolis employee discount program
Employee discounts on furniture, electronics, and appliances
easyloans – employees have access to loans at lower interest rates
Tuition Assistance Program
Recognition
Opportunities for monthly, quarterly, and annual awards
President’s Trip – week-long dream vacations for top performers
Leadership development programs – over 70% internal promotion rate!
What you will do:
Buildsuperior customer sales experiences by welcoming and engaging customers in person, over the phone, and by email
Demonstratecompassion and empathy for our customers by understanding their situation and needs and matching them to a suitable financial product
Educate and empower customers to achieve their financial goals through building their credit
Capitalizeon financial cross-sales and add-on products
Communicatethe terms and conditions of our financial products
Reviewand evaluate prospective loans through financial analysis and other risk assessments
Managecollections activities for all past due financial accounts
Secureall required information to fulfill customer applications for products and services with strong attention to detail
Who you are as the successful candidate:
Excellent communicator who is people and results-oriented looking to drive sales and increase customer satisfaction
Compassionate and operate with integrity on every sale – will care deeply for our customers!
Some experience in a customer-facing environment
Able to pass background checks (criminal, employment, and credit)
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. This means that we are committed to cultivating and preserving a work culture where we celebrate who we are, where everyone feels seen and heard and where every employee can fulfill their potential. As an equal opportunity employer, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.
easyhome is Canada’s largest lease-to-own business! We pride ourselves on helping everyday Canadians achieve their personal and financial goals by making home goods affordable through weekly and monthly payment plans.
As a Financial Service Representative, you’ll be responsible for generating sales and managing overdue accounts through direct engagement with customers, helping them build their credit through monthly payments.
No experience, but looking for a career opportunity? We offer full comprehensive training programs to equip you with the tools needed for success.
What’s in it for you:
Benefits and Perks package which goes beyond your base salary:
Financial
Monthly incentive plans
RRSP and Employee Share Purchase Plan matching
Health & Lifestyle
Extended healthcare coverage, including Mental Health and on-demand virtual healthcare
5 personal days, company paid volunteer days, Sundays off + paid birthday off in addition to paid vacation days
Perks
Perkopolis employee discount program
Employee discounts on furniture, electronics, and appliances
easyloans – employees have access to loans at lower interest rates
Tuition Assistance Program
Recognition
Opportunities for monthly, quarterly, and annual awards
President’s Trip – week-long dream vacations for top performers
Leadership development programs – over 70% internal promotion rate!
What you will do:
Buildsuperior customer sales experiences by welcoming and engaging customers in person, over the phone, and by email
Demonstratecompassion and empathy for our customers by understanding their situation and needs and matching them to a suitable financial product
Educate and empower customers to achieve their financial goals through building their credit
Capitalizeon financial cross-sales and add-on products
Communicatethe terms and conditions of our financial products
Reviewand evaluate prospective loans through financial analysis and other risk assessments
Managecollections activities for all past due financial accounts
Secureall required information to fulfill customer applications for products and services with strong attention to detail
Who you are as the successful candidate:
Excellent communicator who is people and results-oriented looking to drive sales and increase customer satisfaction
Compassionate and operate with integrity on every sale – will care deeply for our customers!
Some experience in a customer-facing environment
Able to pass background checks (criminal, employment, and credit)
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. This means that we are committed to cultivating and preserving a work culture where we celebrate who we are, where everyone feels seen and heard and where every employee can fulfill their potential. As an equal opportunity employer, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.
Embark on a journey with one of Canada's fastest growing companies – welcome to goeasy! We have been honored with recognitions such as Waterstone Canada’s Most Admired Corporate Cultures, the 2022 Report on Business Women Lead Here, Report on Business for Canada’s Top Growing Companies and TSX30 as one of the best performing companies on the TSX. We've also received the Greater Toronto Top Employers Award and certified as a Great Place to Work®. We're on the lookout for the best and brightest to join our team!
Our vision is to provide everyday Canadians a path to a better tomorrow, today. As one of Canada’s leading non-prime consumer lenders, we offer a full suite of products including non-prime leasing, unsecured and secured loans as well as point-of-sale-financing though easyhome, easyfinancial, and LendCare.
We are excited to be seeking a Director, Underwriting to lead the development, implementation, and oversight of underwriting policies and procedures for Secured and Unsecured loans at easyfinancial. In this role, you will manage and develop Senior Managers, Team Managers, and 75-85 frontline employees within the Central Loan Approval Office, driving performance and operational efficiencies across the credit origination process. The Director will ensure effective validation and implementation of credit policies to support business growth while fostering a high-performance, results-driven team culture.
What will you be doing?
Drive monthly service level performance across all work queues.
Lead ongoing operational improvements to enhance quality, reduce costs and risks, and expedite turnaround times.
Set Key Result Areas (KRAs) and monthly targets to optimize efficiency and throughput in the Central Loan Approval Office.
Manage, motivate, and oversee a team of 75-85, providing guidance on recruitment, retention, coaching, and development.
Oversee compliance with Fraud, Anti-Money Laundering (AML), and Know Your Customer (KYC) regulations and best practices.
Evaluate and recommend changes to underwriting, policy, procedures, and workflows across retail, online, and indirect channels. Lead change management initiatives, collaborating with key stakeholders.
Develop and maintain loan origination training materials in partnership with Learning & Development for CLAO and branch staff.
Oversee the Head Office Exception Approval process, including delegation and training for the Manager and Team Leads.
Manage the challenge/appeal process for applications turned back by CLAO staff and resubmitted by sales.
Plan and organize department workflow to meet KRA targets, in consultation with the Manager and Team Leads.
What experience do you have?
5-8 years of retail lending, operations, and/or management experience. Call center experience is an asset.
University degree or equivalent professional experience in a relevant field (e.g., Business, Finance, or Operations Management).
Proven ability to lead and mentor a diverse group of managers, team leads, and entry-level staff. Strong coaching skills are essential for developing talent across the team.
Highly developed oral and written communication skills. Must have experience creating and delivering training content and presentations to management and staff at various levels of the organization.
Strong analytical skills with the ability to analyze data, identify trends, and develop and execute strategies to solve complex challenges.
Ability to collaborate and communicate effectively with executive leadership (both technical and non-technical), as well as with internal and external stakeholders.
Hands-on and results-oriented—passionate about getting things done while fostering a culture of accountability and teamwork.
Proven experience in retail lending operations and credit origination processes across all origination and fulfillment channels.
Experience in developing and implementing strategies to improve operational efficiency and customer experience within the lending space.
This is an on site role out of our corporate office at 33 City Center Drive, Mississauga.
Internal Applicants: please apply through the link and provide written endorsement from your current manager.
Why should you work for goeasy?
In keeping with our mission to create better tomorrows for our employees, each year goeasy commits to continuously enhancing its total rewards. Here are some of the perks we offer…
Financial Benefits:
Annual bonus that rewards your hard work and dedication (STIP) and Long Term Incentive Plan (LTIP)
Employee discounts on furniture, electronics, and appliances.
MAT & PAT leave top-up.
Expand your financial knowledge through engaging Financial Literacy Learning opportunities.
Health and Lifestyle:
Enjoy company-paid volunteer days to give back to the community.
Access 24/7 healthcare with Virtual Doctor Appointments.
Benefits Co-pay plan.
Stay fit and energized with exclusive access to our on-site private gym at our head office.
Employee Perks:
Fuel your growth with the Tuition Assistance Program.
Double the impact of your generosity with Company Matched Charitable Donations.
Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others.
Enjoy a state-of-the-art office space with perks like a games room, a healthy snack program, a fitness studio, free gated parking, and more!
Diversity, Inclusion, and Equal Opportunity Employment:
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. This means that we are committed to cultivating and preserving a work culture where we celebrate who we are, where everyone feels seen and heard and where every employee can fulfill their potential. As an equal opportunity employer, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.
Additional Information:
All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire. We thank all interested applicants, however we will only be contacting those for interview who possess the skills and qualifications outlined above.
#LI-RU1
Our vision is to provide everyday Canadians a path to a better tomorrow, today. As one of Canada’s leading non-prime consumer lenders, we offer a full suite of products including non-prime leasing, unsecured and secured loans as well as point-of-sale-financing though easyhome, easyfinancial, and LendCare.
We are excited to be seeking a Director, Underwriting to lead the development, implementation, and oversight of underwriting policies and procedures for Secured and Unsecured loans at easyfinancial. In this role, you will manage and develop Senior Managers, Team Managers, and 75-85 frontline employees within the Central Loan Approval Office, driving performance and operational efficiencies across the credit origination process. The Director will ensure effective validation and implementation of credit policies to support business growth while fostering a high-performance, results-driven team culture.
What will you be doing?
Drive monthly service level performance across all work queues.
Lead ongoing operational improvements to enhance quality, reduce costs and risks, and expedite turnaround times.
Set Key Result Areas (KRAs) and monthly targets to optimize efficiency and throughput in the Central Loan Approval Office.
Manage, motivate, and oversee a team of 75-85, providing guidance on recruitment, retention, coaching, and development.
Oversee compliance with Fraud, Anti-Money Laundering (AML), and Know Your Customer (KYC) regulations and best practices.
Evaluate and recommend changes to underwriting, policy, procedures, and workflows across retail, online, and indirect channels. Lead change management initiatives, collaborating with key stakeholders.
Develop and maintain loan origination training materials in partnership with Learning & Development for CLAO and branch staff.
Oversee the Head Office Exception Approval process, including delegation and training for the Manager and Team Leads.
Manage the challenge/appeal process for applications turned back by CLAO staff and resubmitted by sales.
Plan and organize department workflow to meet KRA targets, in consultation with the Manager and Team Leads.
What experience do you have?
5-8 years of retail lending, operations, and/or management experience. Call center experience is an asset.
University degree or equivalent professional experience in a relevant field (e.g., Business, Finance, or Operations Management).
Proven ability to lead and mentor a diverse group of managers, team leads, and entry-level staff. Strong coaching skills are essential for developing talent across the team.
Highly developed oral and written communication skills. Must have experience creating and delivering training content and presentations to management and staff at various levels of the organization.
Strong analytical skills with the ability to analyze data, identify trends, and develop and execute strategies to solve complex challenges.
Ability to collaborate and communicate effectively with executive leadership (both technical and non-technical), as well as with internal and external stakeholders.
Hands-on and results-oriented—passionate about getting things done while fostering a culture of accountability and teamwork.
Proven experience in retail lending operations and credit origination processes across all origination and fulfillment channels.
Experience in developing and implementing strategies to improve operational efficiency and customer experience within the lending space.
This is an on site role out of our corporate office at 33 City Center Drive, Mississauga.
Internal Applicants: please apply through the link and provide written endorsement from your current manager.
Why should you work for goeasy?
In keeping with our mission to create better tomorrows for our employees, each year goeasy commits to continuously enhancing its total rewards. Here are some of the perks we offer…
Financial Benefits:
Annual bonus that rewards your hard work and dedication (STIP) and Long Term Incentive Plan (LTIP)
Employee discounts on furniture, electronics, and appliances.
MAT & PAT leave top-up.
Expand your financial knowledge through engaging Financial Literacy Learning opportunities.
Health and Lifestyle:
Enjoy company-paid volunteer days to give back to the community.
Access 24/7 healthcare with Virtual Doctor Appointments.
Benefits Co-pay plan.
Stay fit and energized with exclusive access to our on-site private gym at our head office.
Employee Perks:
Fuel your growth with the Tuition Assistance Program.
Double the impact of your generosity with Company Matched Charitable Donations.
Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others.
Enjoy a state-of-the-art office space with perks like a games room, a healthy snack program, a fitness studio, free gated parking, and more!
Diversity, Inclusion, and Equal Opportunity Employment:
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. This means that we are committed to cultivating and preserving a work culture where we celebrate who we are, where everyone feels seen and heard and where every employee can fulfill their potential. As an equal opportunity employer, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.
Additional Information:
All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire. We thank all interested applicants, however we will only be contacting those for interview who possess the skills and qualifications outlined above.
#LI-RU1
If you are looking to join one of Canada’s fastest-growing companies, goeasy is the place for you! Certified as a Great Place to Work®, recognized as Canada’s Most Admired Corporate Cultures, the GTA's Top 100 Employers, one of Canada’s Top 50 Fintech’s and North America’s Most Engaged Workplaces - we want the best and brightest to join our team!
Our Partner Support Representatives deliver exceptional service for our Lendcare partners across Canada. This is a business-to-business role to support and resolve queries and concerns from our merchant partners. The successful individual would have a customer service background and enjoy working in a fast-paced team environment.
Responsibilities:
Provide exemplary customer service and ensure that our Partners are always receiving the type of service quality they expect
Responding to partner questions and requests (both through telephone, chat and email).
Ask great questions in order to identify the Partners needs and efficiently resolve inquiries
Take accountability to solve issues from beginning to end
Provide world-class customer service during every customer interaction
Demonstrate comprehensive knowledge of our services
Requirements:
At least 1-2 years experience working inbound customer service, call center and/or sales role
Excellent oral and written communication skills
Strong interpersonal skills
Experience in high paced work environment
Proficient in Microsoft Office. (Outlook, Word, Excel)
Full time availability (37.5 hours/week) in our Pickering, ON head office
Operational Hours: Monday to Friday – 8:00 am to 9:00 pm, Saturday 9:00 am to 5:00 pm.
About Us:
We are a publicly-traded company on the TSX with over 4000% shareholder return since 2001. Accredited by the Better Business Bureau, goeasy Ltd is a Canadian company that provides non-prime leasing and lending services through easyhome, easyfinancial and LendCare. We offer a wide variety of financial products and services including lease-to-own merchandise, unsecured and secured installment loans, direct-to-consumer auto loans, and point-of-sale financing to merchants in the powersports, automotive, retail, home improvement, and health sectors.
LendCare Capital Inc., a wholly-owned subsidiary of goeasy Ltd., is a Canadian point-of-sale consumer finance and technology company, which enables over 10,000 businesses to increase their revenue by providing full credit spectrum financing at the point-of-sale. For over a decade, LendCare has cleared a path to providing fast, reliable, and affordable financing options for the powersports, automotive, retail, home improvement, and health sectors, while processing over $10 billion in loan applications to date. With a dedicated team of finance experts and well-established partnerships with merchants, dealerships, and brokers, LendCare bridges the gap between credit score and customers living their best life.
Why join us:
Diversity, Inclusion, and Equal Opportunity Employment"
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. This means that we are committed to cultivating and preserving a work culture where we celebrate who we are, where everyone feels seen and heard and where every employee can fulfill their potential. As an equal opportunity employer, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.
Additional Information: All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.
We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.
If you are looking to join one of Canada’s fastest-growing companies, goeasy is the place for you! Certified as a Great Place to Work®, recognized as Canada’s Most Admired Corporate Cultures, the GTA's Top 100 Employers, one of Canada’s Top 50 Fintech’s and North America’s Most Engaged Workplaces - we want the best and brightest to join our team!
We are in search of a detail-oriented and highly organized Bilingual (English/French) Paralegal for our subsidiary, LendCare Capital Inc.
Responsibilities:
Draft and prepare pleadings along with a variety of legal documents with precision.
Consistently hit or exceed monthly targets
Proactively plan and prioritize tasks to meet critical deadlines and maintain workflow.
Liaise with other members of the legal department
Manage and maintain a high volume of legal files, ensuring organization and accessibility
Actively prepare for and attend court appearances, providing solid support to our legal team.
Oversee and coordinate legal settlements and collections processes
Efficiently locate individuals and assets using Skip Tracing techniques
Conduct thorough legal research to support case preparation.
Requirements:
Paralegal Diploma or Certificate, Licensed with the Law Society of Ontario
Accreditation in good standings
Professional Liability Insurance
Strong verbal and written communication skills in both French and English
Knowledge of the Rules of the Small Claims Court and Small Claims Debt Collections
Relevant working experience is an asset but not required
Excellent computer skills and the ability to adapt to company systems
Comfortable working independently and in a team environment
A proactive mindset with the ability to consistently meet or exceed monthly targets.
Valid driver’s license and vehicle for court appearances (mileage reimbursed)
Fulltime availability (40 hours/week) and ability to work in our head office in Pickering, ON
About Us:
We are a publicly-traded company on the TSX with over 4000% shareholder return since 2001. Accredited by the Better Business Bureau, goeasy Ltd is a Canadian company that provides non-prime leasing and lending services through easyhome, easyfinancial and LendCare. We offer a wide variety of financial products and services including lease-to-own merchandise, unsecured and secured installment loans, direct-to-consumer auto loans, and point-of-sale financing to merchants in the powersports, automotive, retail, home improvement, and health sectors.
LendCare Capital Inc., a wholly-owned subsidiary of goeasy Ltd., is a Canadian point-of-sale consumer finance and technology company, which enables over 10,000 businesses to increase their revenue by providing full credit spectrum financing at the point-of-sale. For over a decade, LendCare has cleared a path to providing fast, reliable, and affordable financing options for the powersports, automotive, retail, home improvement, and health sectors, while processing over $10 billion in loan applications to date. With a dedicated team of finance experts and well-established partnerships with merchants, dealerships, and brokers, LendCare bridges the gap between credit score and customers living their best life.
Why join us:
Diversity, Inclusion, and Equal Opportunity Employment"
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. This means that we are committed to cultivating and preserving a work culture where we celebrate who we are, where everyone feels seen and heard and where every employee can fulfill their potential. As an equal opportunity employer, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.
Additional Information: All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.
We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.
If you are looking to join one of Canada’s fastest-growing companies, goeasy is the place for you! Certified as a Great Place to Work®, recognized as Canada’s Most Admired Corporate Cultures, the GTA's Top 100 Employers, one of Canada’s Top 50 Fintech’s and North America’s Most Engaged Workplaces - we want the best and brightest to join our team!
Our Loan Processing Administrators are responsible for processing loan applications, credit bureaus, and other required documentation to help generate a lending decision to approve or deny loans following LendCare’s guidelines and policies.
Responsbilities
Reviews loan documents to ensure that they are complete, accurate, and within LendCare's policies and procedures.
Maintains constant awareness for loan product and system improvements to enhance service and production.
Perform initial appraisal of potential borrowers by thoroughly examining their applications.
Conclude on all applicable financial and non-financial criteria and develop loan repayment plans.
Verify all documentation provided by the applicants when they applied for a loan. This includes pay stubs, income tax returns, bank accounts, and other documentation.
Follow up with merchants to clarify important points
Requirements:
At least a year of customer service, administrative, or office experience
Excellent written and communication skills
Strong attention to detail
Fulltime availability (40 hours/week) and ability to work in our head office in Pickering, ON
Schedule: Monday to Friday between 1:00 pm-9:00 pm and one Saturday/month
About Us:
We are a publicly-traded company on the TSX with over 4000% shareholder return since 2001. Accredited by the Better Business Bureau, goeasy Ltd is a Canadian company that provides non-prime leasing and lending services through easyhome, easyfinancial and LendCare. We offer a wide variety of financial products and services including lease-to-own merchandise, unsecured and secured installment loans, direct-to-consumer auto loans, and point-of-sale financing to over 6,500 merchants in the powersports, automotive, retail, home improvement, and health sectors.
LendCare Capital Inc., a wholly-owned subsidiary of goeasy Ltd., is a Canadian point-of-sale consumer finance and technology company, which enables over 3,000 businesses to increase their revenue by providing full credit spectrum financing at the point-of-sale. For over a decade, LendCare has cleared a path to providing fast, reliable, and affordable financing options for the powersports, automotive, retail, home improvement, and health sectors, while processing over $10 billion in loan applications to date. With a dedicated team of finance experts and well-established partnerships with merchants, dealerships, and brokers, LendCare bridges the gap between credit score and customers living their best life.
Why join us:
Diversity, Inclusion, and Equal Opportunity Employment"
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. This means that we are committed to cultivating and preserving a work culture where we celebrate who we are, where everyone feels seen and heard and where every employee can fulfill their potential. As an equal opportunity employer, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.
Additional Information: All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.
We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.
If you are looking to join one of Canada’s fastest-growing companies, goeasy is the place for you! Certified as a Great Place to Work®, recognized as Canada’s Most Admired Corporate Cultures, the GTA's Top 100 Employers, one of Canada’s Top 50 Fintech’s and North America’s Most Engaged Workplaces - we want the best and brightest to join our team!
We are in search of a detail-oriented and highly organized Paralegal for our subsidiary, LendCare Capital Inc. This is a perfect opportunity for an early career candidate to gain hands-on experience in the Small Claims Court process. We also offer full-time hours, competitive base pay and performance bonus.
Responsibilities:
Prepare pleadings and drafting of various court documents
Conduct and complete legal research as required
Perform Skip Tracing
Arrange and manage legal settlements and collections
Prepare and attend various court appearances
Open, maintain, and organize a high quantity of legal files
Liaise with other members of the legal department
Plan and organize the workflow to ensure all cut-offs and deadlines are met
Consistently hit or exceed monthly targets
Requirements:
Paralegal Diploma or Certificate
License from the Law Society of Ontario preferred, or actively pursuing licensure
Accreditation in good standing
Knowledge of The Rules of the Small Claims Court and Small Claims Debt Collections
Relevant working experience is an asset but not required
Excellent computer skills and the ability to adapt to company systems
Strong verbal and written communication skills
Highly organized and detail-oriented
Exceptional customer service skills
Comfortable working independently and in a team environment
Ability to work well under pressure and adhere to tight deadlines
Valid driver’s license and vehicle for court appearances (mileage reimbursed)
Fulltime availability (40 hours/week) and ability to work in our head office in Pickering, ON
About Us:
We are a publicly-traded company on the TSX with over 4000% shareholder return since 2001. Accredited by the Better Business Bureau, goeasy Ltd is a Canadian company that provides non-prime leasing and lending services through easyhome, easyfinancial and LendCare. We offer a wide variety of financial products and services including lease-to-own merchandise, unsecured and secured installment loans, direct-to-consumer auto loans, and point-of-sale financing to merchants in the powersports, automotive, retail, home improvement, and health sectors.
LendCare Capital Inc., a wholly-owned subsidiary of goeasy Ltd., is a Canadian point-of-sale consumer finance and technology company, which enables over 10,000 businesses to increase their revenue by providing full credit spectrum financing at the point-of-sale. For over a decade, LendCare has cleared a path to providing fast, reliable, and affordable financing options for the powersports, automotive, retail, home improvement, and health sectors, while processing over $10 billion in loan applications to date. With a dedicated team of finance experts and well-established partnerships with merchants, dealerships, and brokers, LendCare bridges the gap between credit score and customers living their best life.
Why join us:
Diversity, Inclusion, and Equal Opportunity Employment"
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. This means that we are committed to cultivating and preserving a work culture where we celebrate who we are, where everyone feels seen and heard and where every employee can fulfill their potential. As an equal opportunity employer, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.
Additional Information: All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.
We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.
If you are looking to join one of Canada’s fastest growing companies, goeasy Ltd. is the place for you! Recognized as one of North America’s Most Engaged Workplaces, we want the best to join our team.
easyhome is Canada’s largest lease-to-own business! We pride ourselves on helping everyday Canadians achieve their personal and financial goals by making home goods affordable through weekly and monthly payment plans.
As a Delivery Specialist, you will have a large impact in ensuring our customers are fully satisfied with our services when they are receiving our product.
No experience, but looking for a career opportunity? We offer full comprehensive training programs to equip you with the tools needed for success.
What’s in it for you:
Benefits and Perks package which goes beyond your base salary:
Financial
Monthly incentive plans
RRSP and Employee Share Purchase Plan matching
Health & Lifestyle
Extended healthcare coverage, including Mental Health and on-demand virtual healthcare
5 personal days, company paid volunteer days, Sundays off + paid birthday off in addition to paid vacation days
Perks
Perkopolis employee discount program
Employee discounts on furniture, electronics, and appliances
easyloans – employees have access to loans at lower interest rates
Tuition Assistance Program
Recognition
Opportunities for monthly, quarterly, and annual awards
Leadership development programs – over 70% internal promotion rate!
What you will do:
Buildsuperior customer sales experiences by welcoming and engaging customers in person, over the phone, and by email
Demonstratecompassion and empathy for our customers by understanding their situations, needs, and offering solutions
Communicatethe terms and conditions of our financial products and how we can help them achieve their goals
Support retail operationsby supporting the merchandising and maintenance of the store
Deliver best in class service when delivering our products to customers homes
Who you are as the successful candidate:
Excellent communicator who is people and results-oriented looking to drive sales and increase customer satisfaction
Compassionate and operates with integrity on every sale – will care deeply for our customers!
Some experience in a customer-facing environment
Full class driver’s license with a driver’s abstract in good standing
Ability to lift 50+ pounds and move large home goods
Able to pass background checks (criminal, employment, driving history)
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. This means that we are committed to cultivating and preserving a work culture where we celebrate who we are, where everyone feels seen and heard and where every employee can fulfill their potential. As an equal opportunity employer, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.
easyhome is Canada’s largest lease-to-own business! We pride ourselves on helping everyday Canadians achieve their personal and financial goals by making home goods affordable through weekly and monthly payment plans.
As a Delivery Specialist, you will have a large impact in ensuring our customers are fully satisfied with our services when they are receiving our product.
No experience, but looking for a career opportunity? We offer full comprehensive training programs to equip you with the tools needed for success.
What’s in it for you:
Benefits and Perks package which goes beyond your base salary:
Financial
Monthly incentive plans
RRSP and Employee Share Purchase Plan matching
Health & Lifestyle
Extended healthcare coverage, including Mental Health and on-demand virtual healthcare
5 personal days, company paid volunteer days, Sundays off + paid birthday off in addition to paid vacation days
Perks
Perkopolis employee discount program
Employee discounts on furniture, electronics, and appliances
easyloans – employees have access to loans at lower interest rates
Tuition Assistance Program
Recognition
Opportunities for monthly, quarterly, and annual awards
Leadership development programs – over 70% internal promotion rate!
What you will do:
Buildsuperior customer sales experiences by welcoming and engaging customers in person, over the phone, and by email
Demonstratecompassion and empathy for our customers by understanding their situations, needs, and offering solutions
Communicatethe terms and conditions of our financial products and how we can help them achieve their goals
Support retail operationsby supporting the merchandising and maintenance of the store
Deliver best in class service when delivering our products to customers homes
Who you are as the successful candidate:
Excellent communicator who is people and results-oriented looking to drive sales and increase customer satisfaction
Compassionate and operates with integrity on every sale – will care deeply for our customers!
Some experience in a customer-facing environment
Full class driver’s license with a driver’s abstract in good standing
Ability to lift 50+ pounds and move large home goods
Able to pass background checks (criminal, employment, driving history)
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. This means that we are committed to cultivating and preserving a work culture where we celebrate who we are, where everyone feels seen and heard and where every employee can fulfill their potential. As an equal opportunity employer, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.
If you are looking to join one of Canada’s fastest-growing companies, goeasy is the place for you! Certified as a Great Place to Work®, recognized as Canada’s Most Admired Corporate Cultures, the GTA's Top 100 Employers, one of Canada’s Top 50 Fintech’s and North America’s Most Engaged Workplaces - we want the best and brightest to join our team!
We are in search of Customer Service Representatives for our LendCare subsidiary. They will be responsible for promptly responding to customer inquiries, whether through phone or email, and providing excellent experience in all customer interactions. This is a perfect entry-level opportunity eager to gain more experience in the financial industry.
Responsibilities:
Efficiently manage and resolve customer complaints received via inbound phone calls or emails, ensuring a timely response and resolution.
Aim for first-call resolution to enhance the overall customer experience.
Develop skills to accurately identify customer needs or preferences and recommend suitable products or services.
Execute account modifications and handle requests related to payments, credits, and other account inquiries.
Collaborate with other departments by providing insightful feedback to enhance sales, marketing, and business processes.
Acquire comprehensive knowledge of all products to confidently address and answer any customer inquiries.
Requirements:
1-2 years’ experience in a call center environment
Empathetic, compassionate and operate with integrity
Ability to multi-task, adapt to change in a fast-paced environment and to work independently
Excellent written and oral communication skills with the ability to create memorable customer experiences.
Proficient with Microsoft office software (Excel, Word, and Outlook), strong keyboarding skills and an ability to learn and master new software programs.
Ability to work fulltime in our office in Pickering, ON
Operational Hours: Monday to Friday – 8:00 am to 9:00 pm, Saturday 9:00 am to 5:00 pm.
About Us:
We are a publicly-traded company on the TSX with over 4000% shareholder return since 2001. Accredited by the Better Business Bureau, goeasy Ltd is a Canadian company that provides non-prime leasing and lending services through easyhome, easyfinancial and LendCare. We offer a wide variety of financial products and services including lease-to-own merchandise, unsecured and secured installment loans, direct-to-consumer auto loans, and point-of-sale financing to merchants in the powersports, automotive, retail, home improvement, and health sectors.
LendCare Capital Inc., a wholly-owned subsidiary of goeasy Ltd., is a Canadian point-of-sale consumer finance and technology company, which enables over 10,000 businesses to increase their revenue by providing full credit spectrum financing at the point-of-sale. For over a decade, LendCare has cleared a path to providing fast, reliable, and affordable financing options for the powersports, automotive, retail, home improvement, and health sectors, while processing over $10 billion in loan applications to date. With a dedicated team of finance experts and well-established partnerships with merchants, dealerships, and brokers, LendCare bridges the gap between credit score and customers living their best life.
Why join us:
Diversity, Inclusion, and Equal Opportunity Employment"
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. This means that we are committed to cultivating and preserving a work culture where we celebrate who we are, where everyone feels seen and heard and where every employee can fulfill their potential. As an equal opportunity employer, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.
Additional Information: All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.
We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.
Unité commerciale
LendCare Head Office
Lieu
Pickering, Ontario
If you are looking to join one of Canada’s fastest-growing companies, goeasy is the place for you! Certified as a Great Place to Work®, recognized as Canada’s Most Admired Corporate Cultures, the GTA's Top 100 Employers, one of Canada’s Top 50 Fintech’s and North America’s Most Engaged Workplaces - we want the best and brightest to join our team!
We are seeking a dynamic and experienced individual to lead our paralegal operations for our LendCare subsidiary. This role involves managing personnel, optimizing department performance, and ensuring compliance with current legislation. The successful candidate will drive legal collection initiatives and support team members in achieving and exceeding targets.
*This is a contract position for at least 12 months.
Responsibilities:
Personnel Management
Oversee recruitment, onboarding, and training.
Assign tasks and delegate responsibilities effectively.
Identify and address training needs; provide ongoing support to team members.
Legal Collections and Initiatives
Lead initiatives to encourage legal collections and generate new ideas to increase recoveries
Ensure the team consistently meets or exceeds monthly legal collection targets.
Prepare for and attend court appearances as required.
Support team members in preparing pleadings and drafting court documents.
Manage legal settlements.
Oversee monthly legal collections and commission calculations.
Department Coordination
Facilitate communication and collaboration with other departments to ensure consistency.
Develop and implement strategies to enhance departmental efficiency and productivity.
Performance Monitoring
Monitor and report on department and team performance to the Director, Legal.
Provide constructive feedback to team members and assist with task overflow.
Manage departmental workflow to ensure all deadlines are met.
Compliance and Legal Research
Ensure all activities comply with company policies and current legislation.
Conduct and complete legal research as needed.
Reporting and Documentation
Create and maintain comprehensive departmental reports.
Requirements:
Paralegal Diploma or Certificate
Licensed with the Law Society of Ontario, accreditation in good standing
Management and Legal experience
2-3 years of Small Claims Court experience
Highly confident in the Rules of the Small Claims Court
Excellent computer skills and the ability to adapt to company systems
Strong verbal and written communication skills
Highly organized and detail-oriented
Exceptional customer service skills
Comfortable working independently and in a team environment
Ability to work well under pressure and adhere to tight deadlines
Valid driver’s license and vehicle for court appearances (mileage reimbursed)
Must have / will be willing to get professional liability insurance
Full-time availability with the ability to work in our head office in Pickering, ON
About Us:
We are a publicly-traded company on the TSX with over 4000% shareholder return since 2001. Accredited by the Better Business Bureau, goeasy Ltd is a Canadian company that provides non-prime leasing and lending services through easyhome, easyfinancial and LendCare. We offer a wide variety of financial products and services including lease-to-own merchandise, unsecured and secured installment loans, direct-to-consumer auto loans, and point-of-sale financing to merchants in the powersports, automotive, retail, home improvement, and health sectors.
LendCare Capital Inc., a wholly-owned subsidiary of goeasy Ltd., is a Canadian point-of-sale consumer finance and technology company, which enables over 10,000 businesses to increase their revenue by providing full credit spectrum financing at the point-of-sale. For over a decade, LendCare has cleared a path to providing fast, reliable, and affordable financing options for the powersports, automotive, retail, home improvement, and health sectors, while processing over $10 billion in loan applications to date. With a dedicated team of finance experts and well-established partnerships with merchants, dealerships, and brokers, LendCare bridges the gap between credit score and customers living their best life.
Why join us:
Diversity, Inclusion, and Equal Opportunity Employment"
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. This means that we are committed to cultivating and preserving a work culture where we celebrate who we are, where everyone feels seen and heard and where every employee can fulfill their potential. As an equal opportunity employer, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.
Additional Information: All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.
We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.
Embark on a journey with one of Canada's fastest growing companies – welcome to goeasy! We have been honored with recognitions such as Waterstone Canada’s Most Admired Corporate Cultures, the 2022 Report on Business Women Lead Here, Report on Business for Canada’s Top Growing Companies and TSX30 as one of the best performing companies on the TSX. We've also received the Greater Toronto Top Employers Award and certified as a Great Place to Work®. We're on the lookout for the best and brightest to join our team!
Our vision is to provide everyday Canadians a path to a better tomorrow, today. As one of Canada’s leading non-prime consumer lenders, we offer a full suite of products including non-prime leasing, unsecured and secured loans as well as point-of-sale-financing though easyhome, easyfinancial, and LendCare.
LendCare is seeking a target-driven Regional Sales Manager who will be responsible for our outside sales activities with our dealer partners in the Eastern Ontario region. LendCare is a fast-growing company looking for individuals who can strengthen our position in an ever-changing marketplace.
Responsibilities:
Achieve targeted area volume goals through a disciplined sales approach and by providing outstanding levels of service to LendCare's dealer partners
Maintain a high market profile within the assigned territory by building and maintaining relationships with key dealers, strategic partners, and contacts
Drive origination volume of all assigned accounts through face-to-face meetings, identifying decision makers within targeted leads to generate interest and provide overview of process.
Grow volume with existing dealer partners while getting new dealers in assigned territory signed up and generating consistent volume.
Pursue market growth within the assigned market area of dealer partners according to the agreed upon growth objectives by managing the volume, flow and yield of a dealer loan application pipeline; maintaining effective follow-up with existing dealers and update dealer or contact information accurately and in a timely fashion
Effectively communicate competitive advantages on a transactional and broad basis to ensure proper product positioning within dealerships • Provide financing program training to dealership staff and personnel
Requirements:
Must have automotive finance experience
Previous Finance and Insurance or credit experience is an asset
Highly motivated and goal oriented
Proven sales record
Must have strong communication skills both written and verbally
Ability to work in a fast-paced environment
Valid driver’s license and vehicle - travel is required for the role
About Us:
We are a publicly-traded company on the TSX with over 4000% shareholder return since 2001. Accredited by the Better Business Bureau, goeasy Ltd is a Canadian company that provides non-prime leasing and lending services through easyhome, easyfinancial and LendCare. We offer a wide variety of financial products and services including lease-to-own merchandise, unsecured and secured installment loans, direct-to-consumer auto loans, and point-of-sale financing to merchants in the powersports, automotive, retail, home improvement, and health sectors.
LendCare Capital Inc., a wholly-owned subsidiary of goeasy Ltd., is a Canadian point-of-sale consumer finance and technology company, which enables over 10,000 businesses to increase their revenue by providing full credit spectrum financing at the point-of-sale. For over a decade, LendCare has cleared a path to providing fast, reliable, and affordable financing options for the powersports, automotive, retail, home improvement, and health sectors, while processing over $10 billion in loan applications to date. With a dedicated team of finance experts and well-established partnerships with merchants, dealerships, and brokers, LendCare bridges the gap between credit score and customers living their best life.
Why join us:
Diversity, Inclusion, and Equal Opportunity Employment"
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. This means that we are committed to cultivating and preserving a work culture where we celebrate who we are, where everyone feels seen and heard and where every employee can fulfill their potential. As an equal opportunity employer, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.
Additional Information: All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.
We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.
If you are looking to join one of Canada’s fastest growing companies, goeasy Ltd. is the place for you! Recognized as one of North America’s Most Engaged Workplaces, we want the best to join our team.
easyhome is Canada’s largest lease-to-own business! We pride ourselves on helping everyday Canadians achieve their personal and financial goals by making home goods affordable through weekly and monthly payment plans.
As a Delivery Specialist, you will have a large impact in ensuring our customers are fully satisfied with our services when they are receiving our product.
No experience, but looking for a career opportunity? We offer full comprehensive training programs to equip you with the tools needed for success.
What’s in it for you:
Benefits and Perks package which goes beyond your base salary:
Financial
Monthly incentive plans
RRSP and Employee Share Purchase Plan matching
Health & Lifestyle
Extended healthcare coverage, including Mental Health and on-demand virtual healthcare
5 personal days, company paid volunteer days, Sundays off + paid birthday off in addition to paid vacation days
Perks
Perkopolis employee discount program
Employee discounts on furniture, electronics, and appliances
easyloans – employees have access to loans at lower interest rates
Tuition Assistance Program
Recognition
Opportunities for monthly, quarterly, and annual awards
Leadership development programs – over 70% internal promotion rate!
What you will do:
Buildsuperior customer sales experiences by welcoming and engaging customers in person, over the phone, and by email
Demonstratecompassion and empathy for our customers by understanding their situations, needs, and offering solutions
Communicatethe terms and conditions of our financial products and how we can help them achieve their goals
Support retail operationsby supporting the merchandising and maintenance of the store
Deliver best in class service when delivering our products to customers homes
Who you are as the successful candidate:
Excellent communicator who is people and results-oriented looking to drive sales and increase customer satisfaction
Compassionate and operates with integrity on every sale – will care deeply for our customers!
Some experience in a customer-facing environment
Full class driver’s license with a driver’s abstract in good standing
Ability to lift 50+ pounds and move large home goods
Able to pass background checks (criminal, employment, driving history)
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. This means that we are committed to cultivating and preserving a work culture where we celebrate who we are, where everyone feels seen and heard and where every employee can fulfill their potential. As an equal opportunity employer, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.
easyhome is Canada’s largest lease-to-own business! We pride ourselves on helping everyday Canadians achieve their personal and financial goals by making home goods affordable through weekly and monthly payment plans.
As a Delivery Specialist, you will have a large impact in ensuring our customers are fully satisfied with our services when they are receiving our product.
No experience, but looking for a career opportunity? We offer full comprehensive training programs to equip you with the tools needed for success.
What’s in it for you:
Benefits and Perks package which goes beyond your base salary:
Financial
Monthly incentive plans
RRSP and Employee Share Purchase Plan matching
Health & Lifestyle
Extended healthcare coverage, including Mental Health and on-demand virtual healthcare
5 personal days, company paid volunteer days, Sundays off + paid birthday off in addition to paid vacation days
Perks
Perkopolis employee discount program
Employee discounts on furniture, electronics, and appliances
easyloans – employees have access to loans at lower interest rates
Tuition Assistance Program
Recognition
Opportunities for monthly, quarterly, and annual awards
Leadership development programs – over 70% internal promotion rate!
What you will do:
Buildsuperior customer sales experiences by welcoming and engaging customers in person, over the phone, and by email
Demonstratecompassion and empathy for our customers by understanding their situations, needs, and offering solutions
Communicatethe terms and conditions of our financial products and how we can help them achieve their goals
Support retail operationsby supporting the merchandising and maintenance of the store
Deliver best in class service when delivering our products to customers homes
Who you are as the successful candidate:
Excellent communicator who is people and results-oriented looking to drive sales and increase customer satisfaction
Compassionate and operates with integrity on every sale – will care deeply for our customers!
Some experience in a customer-facing environment
Full class driver’s license with a driver’s abstract in good standing
Ability to lift 50+ pounds and move large home goods
Able to pass background checks (criminal, employment, driving history)
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. This means that we are committed to cultivating and preserving a work culture where we celebrate who we are, where everyone feels seen and heard and where every employee can fulfill their potential. As an equal opportunity employer, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.
Unité commerciale
LendCare Head Office
Lieu
Pickering, Ontario
LendCare is currently expanding our Inside Sales team and is looking for professional, hungry and highly motivated Sales agents. Our team members enjoy both a competitive salary and a lucrative commission structure, with earnings potential exceeding $150,000 annually. This highly sought-after position aims to attract top talent. If you have perfected your skills in sales pitches, objection handling, and closing challenging deals, we are eager to meet you! This is a fantastic opportunity to broaden your expertise, challenge yourself, and collaborate with a dynamic team that offers an exceptional product range to a diverse customer base.
What you will do:
Initiate outbound calls to existing LendCare customers (No cold calling) to Upsell and Cross-sell complementary products like insurance and warranties.
Respond to incoming queries from clients to assess their financial needs and propose tailored solutions.
Educate customers on other available offerings.
Consistently meet and surpass monthly sales target.
Manage pipeline and foster relationships with existing clients to drive new revenue growth.
Gather necessary information accurately to complete customer applications.
Who you are as the successful candidate:
Demonstrated experience in sales with a proven track record of closing deals and contributing to company revenue.
Experience in automotive finance industry/finance manager is highly desired asset.
Enthusiasm for a process-driven sales approach, coupled with adaptability and the ability to pivot as needed.
Outstanding communication skills.
Goal oriented mindset of meeting and exceeding sales targets.
Strong team player with a “can-do'' attitude and passion for excellence.
Ability to work fulltime in our Pickering, ON office.
Schedule:
Flexible shifts between 9AM – 7PM
Monday to Friday, occasional Saturdays
About Us:
If you are looking to join one of Canada’s fastest-growing companies, goeasy is the place for you! Certified as a Great Place to Work®, recognized as Canada’s Most Admired Corporate Cultures, the GTA's Top 100 Employers, one of Canada’s Top 50 Fintech’s and North America’s Most Engaged Workplaces - we want the best and brightest to join our team!
We are a publicly-traded company on the TSX with over 4000% shareholder return since 2001. Accredited by the Better Business Bureau, goeasy Ltd is a Canadian company that provides non-prime leasing and lending services through easyhome, easyfinancial and LendCare. We offer a wide variety of financial products and services including lease-to-own merchandise, unsecured and secured installment loans, direct-to-consumer auto loans, and point-of-sale financing to merchants in the powersports, automotive, retail, home improvement, and health sectors.
LendCare Capital Inc., a wholly-owned subsidiary of goeasy Ltd., is a Canadian point-of-sale consumer finance and technology company, which enables over 10,000 businesses to increase their revenue by providing full credit spectrum financing at the point-of-sale. For over a decade, LendCare has cleared a path to providing fast, reliable, and affordable financing options for the powersports, automotive, retail, home improvement, and health sectors, while processing over $10 billion in loan applications to date. With a dedicated team of finance experts and well-established partnerships with merchants, dealerships, and brokers, LendCare bridges the gap between credit score and customers living their best life.
Why join us:
Diversity, Inclusion, and Equal Opportunity Employment"
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. This means that we are committed to cultivating and preserving a work culture where we celebrate who we are, where everyone feels seen and heard and where every employee can fulfill their potential. As an equal opportunity employer, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.
Additional Information: All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.
We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above. #LI-MM1
If you are looking to join one of Canada’s fastest growing companies, goeasy Ltd. is the place for you! Recognized as one of North America’s Most Engaged Workplaces, we want the best to join our team.
easyhome is Canada’s largest lease-to-own business! We pride ourselves on helping everyday Canadians achieve their personal and financial goals by making home goods affordable through weekly and monthly payment plans.
As a Delivery Specialist, you will have a large impact in ensuring our customers are fully satisfied with our services when they are receiving our product.
No experience, but looking for a career opportunity? We offer full comprehensive training programs to equip you with the tools needed for success.
What’s in it for you:
Benefits and Perks package which goes beyond your base salary:
Financial
Monthly incentive plans
RRSP and Employee Share Purchase Plan matching
Health & Lifestyle
Extended healthcare coverage, including Mental Health and on-demand virtual healthcare
5 personal days, company paid volunteer days, Sundays off + paid birthday off in addition to paid vacation days
Perks
Perkopolis employee discount program
Employee discounts on furniture, electronics, and appliances
easyloans – employees have access to loans at lower interest rates
Tuition Assistance Program
Recognition
Opportunities for monthly, quarterly, and annual awards
Leadership development programs – over 70% internal promotion rate!
What you will do:
Buildsuperior customer sales experiences by welcoming and engaging customers in person, over the phone, and by email
Demonstratecompassion and empathy for our customers by understanding their situations, needs, and offering solutions
Communicatethe terms and conditions of our financial products and how we can help them achieve their goals
Support retail operationsby supporting the merchandising and maintenance of the store
Deliver best in class service when delivering our products to customers homes
Who you are as the successful candidate:
Excellent communicator who is people and results-oriented looking to drive sales and increase customer satisfaction
Compassionate and operates with integrity on every sale – will care deeply for our customers!
Some experience in a customer-facing environment
Full class driver’s license with a driver’s abstract in good standing
Ability to lift 50+ pounds and move large home goods
Able to pass background checks (criminal, employment, driving history)
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. This means that we are committed to cultivating and preserving a work culture where we celebrate who we are, where everyone feels seen and heard and where every employee can fulfill their potential. As an equal opportunity employer, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.
easyhome is Canada’s largest lease-to-own business! We pride ourselves on helping everyday Canadians achieve their personal and financial goals by making home goods affordable through weekly and monthly payment plans.
As a Delivery Specialist, you will have a large impact in ensuring our customers are fully satisfied with our services when they are receiving our product.
No experience, but looking for a career opportunity? We offer full comprehensive training programs to equip you with the tools needed for success.
What’s in it for you:
Benefits and Perks package which goes beyond your base salary:
Financial
Monthly incentive plans
RRSP and Employee Share Purchase Plan matching
Health & Lifestyle
Extended healthcare coverage, including Mental Health and on-demand virtual healthcare
5 personal days, company paid volunteer days, Sundays off + paid birthday off in addition to paid vacation days
Perks
Perkopolis employee discount program
Employee discounts on furniture, electronics, and appliances
easyloans – employees have access to loans at lower interest rates
Tuition Assistance Program
Recognition
Opportunities for monthly, quarterly, and annual awards
Leadership development programs – over 70% internal promotion rate!
What you will do:
Buildsuperior customer sales experiences by welcoming and engaging customers in person, over the phone, and by email
Demonstratecompassion and empathy for our customers by understanding their situations, needs, and offering solutions
Communicatethe terms and conditions of our financial products and how we can help them achieve their goals
Support retail operationsby supporting the merchandising and maintenance of the store
Deliver best in class service when delivering our products to customers homes
Who you are as the successful candidate:
Excellent communicator who is people and results-oriented looking to drive sales and increase customer satisfaction
Compassionate and operates with integrity on every sale – will care deeply for our customers!
Some experience in a customer-facing environment
Full class driver’s license with a driver’s abstract in good standing
Ability to lift 50+ pounds and move large home goods
Able to pass background checks (criminal, employment, driving history)
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. This means that we are committed to cultivating and preserving a work culture where we celebrate who we are, where everyone feels seen and heard and where every employee can fulfill their potential. As an equal opportunity employer, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.
If you are looking to join one of Canada’s fastest growing companies, goeasy Ltd. is the place for you! Recognized as one of North America’s Most Engaged Workplaces, we want the best to join our team.
easyfinancial is one of Canada’s leading non-prime lenders, we pride ourselves on helping everyday Canadians achieve their personal and financial goals through secured and unsecured loans up to $100,000, when everyone else says no.
As a Financial Service Representative, you’ll be responsible for generating sales and managing overdue accounts through direct engagement with customers, helping them build their credit through monthly payments.
No experience, but looking for a career opportunity? We offer full comprehensive training programs to equip you with the tools needed for success.
What’s in it for you:
Benefits and Perks package which goes beyond your base salary:
Financial
Monthly, quarterly, and semi-annual incentive plans
RRSP and Employee Share Purchase Plan matching
Health & Lifestyle
Extended healthcare coverage, including Mental Health and on-demand virtual healthcare
5 personal days, company paid volunteer days, Sundays off + paid birthday off in addition to paid vacation days
Perks
Perkopolis employee discount program
REMIC Licensing is available
Employee discounts on furniture, electronics, and appliances
easyloans – employees have access to loans at lower interest rates
Tuition Assistance Program
Recognition
Opportunities for monthly, quarterly, and semi-annual awards
Leadership development programs – over 70% internal promotion rate!
What you will do:
Build superior customer sales experiences by welcoming and engaging customers in person, over the phone, and by email
Demonstrate compassion and empathy for our customers by understanding their situation and needs and matching them to a suitable financial product
Educate and empower customers to achieve their financial goals through building their credit
Capitalize on financial cross-sales and add-on products
Communicate the terms and conditions of our financial products
Review and evaluate prospective loans through financial analysis and other risk assessments
Manage collections activities for all past due financial accounts
Secure all required information to fulfill customer applications for products and services with strong attention to detail
Who you are as the successful candidate:
Excellent communicator who is people and results-oriented, looking to drive sales and increase customer satisfaction
Compassionate and operate with integrity on every sale – will care deeply for our customers!
You bring some experience in a customer-facing environment
Able to pass background checks (criminal, employment, and credit)
Why should you work for goeasy?
To learn more about our phenomenal culture, check out the video below or go to http://goeasy.com/careers/
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. This means that we are committed to cultivating and preserving a work culture where we celebrate who we are, where everyone feels seen and heard and where every employee can fulfill their potential. As an equal opportunity employer, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.
easyfinancial is one of Canada’s leading non-prime lenders, we pride ourselves on helping everyday Canadians achieve their personal and financial goals through secured and unsecured loans up to $100,000, when everyone else says no.
As a Financial Service Representative, you’ll be responsible for generating sales and managing overdue accounts through direct engagement with customers, helping them build their credit through monthly payments.
No experience, but looking for a career opportunity? We offer full comprehensive training programs to equip you with the tools needed for success.
What’s in it for you:
Benefits and Perks package which goes beyond your base salary:
Financial
Monthly, quarterly, and semi-annual incentive plans
RRSP and Employee Share Purchase Plan matching
Health & Lifestyle
Extended healthcare coverage, including Mental Health and on-demand virtual healthcare
5 personal days, company paid volunteer days, Sundays off + paid birthday off in addition to paid vacation days
Perks
Perkopolis employee discount program
REMIC Licensing is available
Employee discounts on furniture, electronics, and appliances
easyloans – employees have access to loans at lower interest rates
Tuition Assistance Program
Recognition
Opportunities for monthly, quarterly, and semi-annual awards
Leadership development programs – over 70% internal promotion rate!
What you will do:
Build superior customer sales experiences by welcoming and engaging customers in person, over the phone, and by email
Demonstrate compassion and empathy for our customers by understanding their situation and needs and matching them to a suitable financial product
Educate and empower customers to achieve their financial goals through building their credit
Capitalize on financial cross-sales and add-on products
Communicate the terms and conditions of our financial products
Review and evaluate prospective loans through financial analysis and other risk assessments
Manage collections activities for all past due financial accounts
Secure all required information to fulfill customer applications for products and services with strong attention to detail
Who you are as the successful candidate:
Excellent communicator who is people and results-oriented, looking to drive sales and increase customer satisfaction
Compassionate and operate with integrity on every sale – will care deeply for our customers!
You bring some experience in a customer-facing environment
Able to pass background checks (criminal, employment, and credit)
Why should you work for goeasy?
To learn more about our phenomenal culture, check out the video below or go to http://goeasy.com/careers/
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. This means that we are committed to cultivating and preserving a work culture where we celebrate who we are, where everyone feels seen and heard and where every employee can fulfill their potential. As an equal opportunity employer, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.
If you are looking to join one of Canada’s fastest-growing companies, goeasy is the place for you! Certified as a Great Place to Work®, recognized as Canada’s Most Admired Corporate Cultures, the GTA's Top 100 Employers, one of Canada’s Top 50 Fintech’s and North America’s Most Engaged Workplaces - we want the best and brightest to join our team!
We are looking to grow our team of Financial Sales Representatives for our Lendcare subsidiary. Reporting to the Manager, LendCare Loans, this is a business-to-consumer role to assist LendCare customers with personalized loan solutions while enhancing their credit. This role focuses on delivering exceptional customer service, driving sales, and fostering customer retention through effective communication and problem-solving.
Responsibilities:
Engage with Customers: Conduct outbound calls or receive inbound inquiries to assist customers with pre-approved personal loan options tailored to their financial needs.
Drive Sales and Retention: Leverage phone-based interactions to maximize revenue through cross-selling opportunities, while focusing on customer retention and satisfaction.
Deliver Exceptional Service: Ensure every customer interaction is a positive experience by providing outstanding customer service, addressing inquiries with empathy and efficiency.
Identify and Resolve Needs: Quickly assess customer needs and provide effective solutions, taking ownership of issues until they are fully resolved.
Meet Sales Goals: Consistently achieve and maintain sales targets, contributing to the growth and success of our team.
Requirements:
1 year experience working in an outbound customer service or sales roles is preferred
Financial services background is an asset
Excellent verbal and written communication skills
Proven interpersonal and organizational skills
Strong attention to detail
Excellent problem-solving skills
Proficient with Microsoft Office (Outlook, Excel, Word, PowerPoint)
Full time availability to work in our Pickering, ON head office
Additional Requirements for Internal Candidates:
Must have been in your current role for at least 6 months
Have the endorsement/support of your current manager
In good standing - no HR issues/warnings, not on a PIP
Schedule: Monday - Friday, 9AM - 5PM, 11AM - 7PM, or 1-9PM with occasional Saturday work
About Us:
We are a publicly-traded company on the TSX with over 4000% shareholder return since 2001. Accredited by the Better Business Bureau, goeasy Ltd is a Canadian company that provides non-prime leasing and lending services through easyhome, easyfinancial and LendCare. We offer a wide variety of financial products and services including lease-to-own merchandise, unsecured and secured installment loans, direct-to-consumer auto loans, and point-of-sale financing to merchants in the powersports, automotive, retail, home improvement, and health sectors.
LendCare Capital Inc., a wholly-owned subsidiary of goeasy Ltd., is a Canadian point-of-sale consumer finance and technology company, which enables over 10,000 businesses to increase their revenue by providing full credit spectrum financing at the point-of-sale. For over a decade, LendCare has cleared a path to providing fast, reliable, and affordable financing options for the powersports, automotive, retail, home improvement, and health sectors, while processing over $10 billion in loan applications to date. With a dedicated team of finance experts and well-established partnerships with merchants, dealerships, and brokers, LendCare bridges the gap between credit score and customers living their best life.
Why join us:
Diversity, Inclusion, and Equal Opportunity Employment"
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. This means that we are committed to cultivating and preserving a work culture where we celebrate who we are, where everyone feels seen and heard and where every employee can fulfill their potential. As an equal opportunity employer, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.
Additional Information: All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.
We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.
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