Rejoignez easyfinancière, acteur dans les prêts à la consommation, et responsable de la croissance rapide de goeasy. Chez goeasy, nos employés et notre culture sont au cœur de tout ce que nous faisons, et nous sommes fiers d'etre reconnus pour cela. Nous avons obtenu des récompenses prestigieuses, notamment en étant nommés l'une des Canada’s Top Growing Companies, en étant certifiés Excellent lieu de travail®, en étant reconnus parmi les Meilleurs lieux de travail dirigés par des femmes et en ayant l'une des Meilleurs lieux de travail avec les équipes de direction les plus fiables, et en figurant sur la liste 2025 des meilleures entreprises du Canada établie par le magazine TIME. Ces réalisations témoignent de notre engagement à créer une culture inclusive et performante où les gens s'épanouissent et où l'innovation nous fait avancer.
En tant que l’un des principaux prêteurs alternatifs au Canada, chez easyfinancière, nous croyons que tout le monde mérite un accès équitable au crédit, et depuis notre création, nous travaillons avec des clients comme vous pour en faire une réalité. Nous offrons un soulagement financier et une seconde chance lorsque les banques ne sont pas une option. Notre vision est d’offrir une voie vers un meilleur lendemain, dès aujourd'hui.
Pourquoi travailler chez nous?

Structure de primes mensuelles concurrentielles
Bureaux de pointe avec salle de sport gratuite et salle de jeux
Profitez de notre programme de contrepartie REER et du Régime d'achat d'actions des employés
Rabais pour les employés sur les meubles, l’électronique et les électroménagers
Accès aux soins de santé 24/7 avec rendez-vous médicaux virtuels
Personnalisez vos avantages grâce à un régime modulable incluant des options avec couverture à 100 %
Programmes de formation interne et plateformes incluant formation spécifique au poste, accompagnement de carrière, excellence en leadership, mentorat et bien d’autres
Célébrez comme il se doit, avec congé PAYÉ pour votre anniversaire! En plus de 5 jours personnels et deux semaines de vacances payées
Pour une vue d’ensemble de la rémunération globale, cliquez ici.
Une journée dans la vie d’un Directeur ou d’une Directrice de succursale :

Créer une expérience client de vente exceptionnelle en accueillant et en engageant les clients en personne, par téléphone et par courriel.
Faire preuve de compassion et d’empathie envers nos clients en comprenant leur situation et leurs besoins, et en les orientant vers un produit financier approprié.
Sensibiliser et responsabiliser les clients afin qu’ils atteignent leurs objectifs financiers en bâtissant leur crédit.
Tirer parti des ventes croisées financières et des produits complémentaires.
Développer des stratégies efficaces pour augmenter les ventes et la satisfaction des clients.
Communiquer les modalités de nos produits financiers.
Analyser et évaluer les demandes de prêt par l’analyse financière et d’autres évaluations du risque.
Gérer les activités de recouvrement pour tous les comptes en souffrance.
Recueillir toutes les informations nécessaires pour compléter les demandes de produits et services, en prêtant une attention rigoureuse aux détails.
Ce que nous recherchons:

Certaines expériences en rôle de leadership supervisant différentes fonctions, de préférence dans un environnement axé sur les ventes.
Excellente capacité de communication, orientée vers les résultats et les personnes, avec un désir de stimuler les ventes et la satisfaction des clients.
Expérience dans la formation et la gestion d’une petite équipe.
Capacité à gérer plusieurs tâches dans un environnement dynamique.
Expérience avec Salesforce et Wealthview considérée comme un atout.
Capacité à réussir les vérifications d’antécédents (judiciaires, emploi et crédit).
Diversité, inclusion et égalité des chances en matière d’emploi :
Chez goeasy, nous croyons que nous ne pouvons être les meilleurs que lorsque chacun peut se présenter au travail en étant son meilleur soi-même. goeasy s’engage à maintenir un milieu de travail inclusif, équitable et accessible. En apprenant les uns des autres à travers nos différences, nous tirons notre force de notre personnel et de nos perspectives. En tant qu’employeur souscrivant au principe de l’égalité des chances, nous nous engageons à offrir des accommodements (y compris des salles de réunion accessibles, sous-titrage pour les entrevues virtuelles, etc.) afin d’éliminer les obstacles et de favoriser la participation à toutes les étapes du processus d’embauche. Veuillez informer l’équipe d’acquisition de talents si vous avez besoin d’un accommodement et nous travaillerons avec vous pour répondre à vos besoins.

Informations supplémentaires : Tous les candidats considérés pour une embauche doivent passer une vérification des antécédents judiciaires, une vérification de crédit et une validation de leur expérience professionnelle.
Nous remercions tous les candidats intéressés; toutefois, nous ne communiquerons qu’avec ceux qui possèdent les compétences et qualifications mentionnées ci-dessus pour les inviter à une entrevue.

Join easyfinancial, the consumer lending driver behind goeasy’s rapid growth. At goeasy, our people and culture are at the heart of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades including being named one of Canada’s Top Growing Companies, certified as a Great Place to Work®, and recognized among the Best Workplaces for Women and for having one of the Most Trusted Executive Teams, and included on TIME Magazine’s 2025 list of Canada’s Best Companies. These honors reflect our commitment to fostering an inclusive, high-performance culture where talent thrives, and innovation drives us forward. 
As one of Canada’s leading alternative consumer lenders, easyfinancial is on a mission to redefine access to credit. Since day one, we’ve been helping Canadians break through financial barriers and take control of their futures. When traditional banks say no, we say there's another way — offering real solutions, real relief, and a real second chance. Our vision? A path to a better tomorrow — starting today. 
A day in the life of a Financial Service Representative: 

Build strong relationship by welcoming and engaging customers in person, over the phone, and by email.
Demonstrate compassion and empathy for our customers by understanding their situation and needs and matching them to a suitable financial product.
Educate and empower customers to achieve their financial goals through building their credit.
Capitalize on financial cross-sales and add-on products.
Manage collections activities for all past due financial accounts.
Secure all required information to fulfill customer applications for products and services with strong attention to detail.
What we are looking for: 

Excellent communicator who is people and results-oriented, looking to drive sales and increase customer satisfaction. 
Experience in a customer-facing environment and comfortable interacting with customers over the phone. 
Strong objection handling and negotiation skills. 
Financially motivated sales representatives who thrive in fast-paced and competitive environments. 
Able to pass background checks (criminal, employment, and credit). 
Must be legally eligible to work in Canada on a full-time basis at the time of application; we are not able to provide sponsorship.
Why work with us?   

Leverage our RRSP match and Employee Share Purchase Plan programs.  
Employee discounts on furniture, electronics, and appliances.  
Access 24/7 healthcare with Virtual Doctor Appointments.  
Personalize your benefits with a customizable package including options for 100% coverage.  
Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others.  
Celebrate properly, with your birthday off PAID! Along with paid vacation and personal days.   
For complete picture of total rewards, please click here.
We are offering a starting rate of $20.00/hour CAD for this role, plus the opportunity to earn monthly bonuses.
We’re committed to attracting and rewarding top talent. Our compensation ranges are thoughtfully designed to reflect market competitiveness, internal equity, and the experience and impact each candidate brings to the role.
At goeasy, we believe transparency fosters trust — and that rewarding performance with fair, competitive pay and meaningful growth opportunities is key to our success.
Should your total compensation expectations fall above the posted range, we still encourage you to apply. If selected for an interview, you’ll have the opportunity to discuss this with our recruitment team, as there may be flexibility based on your background and overall fit.
This posting is for an existing vacancy within our team. 
Diversity, Inclusion, and Equal Opportunity Employment:  
 At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. goeasy is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. As an equal opportunity employer, we are committed to providing accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Please let the talent acquisition team know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.  

 Additional Information: All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.   
 We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.  

Join easyfinancial, the consumer lending driver behind goeasy’s rapid growth. At goeasy, our people and culture are at the heart of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades including being named one of Canada’s Top Growing Companies, certified as a Great Place to Work®, and recognized among the Best Workplaces for Women and for having one of the Most Trusted Executive Teams, and included on TIME Magazine’s 2025 list of Canada’s Best Companies. These honors reflect our commitment to fostering an inclusive, high-performance culture where talent thrives, and innovation drives us forward. 
As one of Canada’s leading alternative consumer lenders, easyfinancial is on a mission to redefine access to credit. Since day one, we’ve been helping Canadians break through financial barriers and take control of their futures. When traditional banks say no, we say there's another way — offering real solutions, real relief, and a real second chance. Our vision? A path to a better tomorrow — starting today. 
A day in the life of a Financial Service Representative: 

Build strong relationship by welcoming and engaging customers in person, over the phone, and by email.
Demonstrate compassion and empathy for our customers by understanding their situation and needs and matching them to a suitable financial product.
Educate and empower customers to achieve their financial goals through building their credit.
Capitalize on financial cross-sales and add-on products.
Manage collections activities for all past due financial accounts.
Secure all required information to fulfill customer applications for products and services with strong attention to detail.
What we are looking for: 

Excellent communicator who is people and results-oriented, looking to drive sales and increase customer satisfaction. 
Experience in a customer-facing environment and comfortable interacting with customers over the phone. 
Strong objection handling and negotiation skills. 
Financially motivated sales representatives who thrive in fast-paced and competitive environments. 
Able to pass background checks (criminal, employment, and credit). 
Must be legally eligible to work in Canada on a full-time basis at the time of application; we are not able to provide sponsorship.
Why work with us?   

Leverage our RRSP match and Employee Share Purchase Plan programs.  
Employee discounts on furniture, electronics, and appliances.  
Access 24/7 healthcare with Virtual Doctor Appointments.  
Personalize your benefits with a customizable package including options for 100% coverage.  
Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others.  
Celebrate properly, with your birthday off PAID! Along with paid vacation and personal days.   
For complete picture of total rewards, please click here.
We are offering $18.00 - $19.00/hour CAD for this role, plus the opportunity to earn monthly bonuses.
We’re committed to attracting and rewarding top talent. Our compensation ranges are thoughtfully designed to reflect market competitiveness, internal equity, and the experience and impact each candidate brings to the role.
At goeasy, we believe transparency fosters trust — and that rewarding performance with fair, competitive pay and meaningful growth opportunities is key to our success.
Should your total compensation expectations fall above the posted range, we still encourage you to apply. If selected for an interview, you’ll have the opportunity to discuss this with our recruitment team, as there may be flexibility based on your background and overall fit.
This posting is for an existing vacancy within our team.
Diversity, Inclusion, and Equal Opportunity Employment:  
 At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. goeasy is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. As an equal opportunity employer, we are committed to providing accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Please let the talent acquisition team know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.  

 Additional Information: All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.   
 We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.  

Join easyhome — Canada’s largest lease-to-own business and a proud part of the goeasy family. At goeasy, our people and culture are the heartbeat of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades including being named one of Canada’s Top Growing Companies, certified as a Great Place to Work®, and recognized among the Best Workplaces for Women and for having one of the Most Trusted Executive Teams, and included on TIME Magazine’s 2025 list of Canada’s Best Companies. These achievements speak to our commitment to building an inclusive, high-performance culture where people thrive and innovation drives us forward. 
At easyhome, we make more than home goods accessible — we help Canadians build brighter futures. Through flexible weekly and monthly payment plans, we give our customers the power to furnish their homes, improve their quality of life, and take steps toward stronger financial standing. If you’re passionate about making a difference, join us and be part of a team that empowers people to create comfortable, confident lives — one lease at a time. 
A day in a life of a Customer Solutions Specialist:

Customer Engagement & Sales
Build strong customer relationships by welcoming and engaging customers in person, over the phone, and by email.
Interview customers to understand their financial and personal needs to match them with the appropriate financial, leasing, and/or service product solution.
Transparently communicate lease and credit terms and conditions and educate customers on credit-building opportunities.
Maximize sales of goeasy’s financial services and home goods through methods such as cross-selling.


Account Management & Collections
Manage customer accounts, including opening new accounts, updating records, processing payments, and monitoring overdue accounts.
Perform administrative duties and secure all required information to fulfill customer contracts for products and services, including evaluating applicant’s financial status and ability to repay.
Conduct collection activities on financial services and products while maintaining empathy and professionalism.
Build long term customer relationships to creates trust and increase customer retention.
Follow up with customers on missed payments and negotiate repayment terms where applicable.


Retail Operations
Uphold merchandising standards including assisting with show room set up, pricing and promotion changes, as well as manage and track inventory.
Keep your store looking its best by maintaining cleanliness, organization, and a customer-ready environment.
Bring products to life by assembling and disassembling electronics and home furnishings as needed.
Coordinate delivery paperwork and ensure accurate documentation for lease and finance applications.
Perform out-of-store duties such as assistance with delivering merchandise, collection activities, and administrative duties.
Perform other duties as assigned by management.

What we are looking for: 

Proven communication and interpersonal skills with a passion for helping others.
Sales-oriented mindset with the ability to meet targets and drive results.
Experience in a customer-facing environment (retail, finance, or leasing preferred).
Strong multitasking abilities and attention to detail.
Availability to work a variety of shifts within store operating hours (10am-7pm Mondays to Saturdays)
Assist in physical tasks such as moving and arranging merchandise (ability to lift 50+ pounds is considered an asset).
Comfortable with sales calls, collections, and having difficult customer conversations
Must be legally eligible to work in Canada and able to pass background checks (criminal, employment, and credit). Having a driver’s licence would be considered an asset.
Why work with us? 

Leverage our RRSP match and Employee Share Purchase Plan programs.  
Employee discounts on furniture, electronics, and appliances.  
Access 24/7 healthcare with Virtual Doctor Appointments.  
Personalize your benefits with a customizable package including options for 100% coverage.  
Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others.  
Celebrate properly, with your birthday off PAID! Along with paid vacation and personal days.   
For complete picture of total rewards, please click here.
We are offering $19.00 - $19.50/hour CAD for this role, plus the opportunity to earn monthly bonuses.
We’re committed to attracting and rewarding top talent. Our compensation ranges are thoughtfully designed to reflect market competitiveness, internal equity, and the experience and impact each candidate brings to the role.
At goeasy, we believe transparency fosters trust — and that rewarding performance with fair, competitive pay and meaningful growth opportunities is key to our success.
Should your total compensation expectations fall above the posted range, we still encourage you to apply. If selected for an interview, you’ll have the opportunity to discuss this with our recruitment team, as there may be flexibility based on your background and overall fit.
This posting is for an existing vacancy within our team. 
Diversity, Inclusion, and Equal Opportunity Employment:  
 At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. goeasy is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. As an equal opportunity employer, we are committed to providing accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Please let the talent acquisition team know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.  

 Additional Information: All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.   
 We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.

Join one of Canada’s fastest-growing companies and be part of something extraordinary – welcome to goeasy! At goeasy, our people and culture are at the heart of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades such as Waterstone Canada’s Most Admired Corporate Cultures, Canada’s Top Growing Companies, and the TSX30, highlighting us as one of the top performers on the TSX. We’re also honoured to be named a Greater Toronto Top Employer and recognized by Great Place to Work® as having the Best Workplaces for Women & Most Trusted Executive Teams, and included on TIME Magazine’s 2025 list of Canada’s Best Companies.  These honours reflect our commitment to fostering an inclusive, high-performance culture where talent thrives and innovation drives us forward. 
As one of Canada’s leading alternative consumer lenders, we’re passionate about helping everyday Canadians create a brighter future. Our vision is to provide a path to a better tomorrow, today. We offer a full range of products, including non-prime leasing, unsecured and secured loans, and point-of-sale financing through easyhome, easyfinancial, and LendCare.
If you're seeking an exciting, high-growth environment where your contributions truly matter, we want to hear from you! Join us, and together, let's create a future of financial empowerment.
goeasy is looking for a Director, Project Delivery Office (PDO) who is an operational leader with deep experience progressively designing, building and scaling a centralized corporate portfolio and project delivery office. You will be responsible for driving the successful management and execution of initiatives, portfolios, programs and projects across goeasy. Reporting to the Vice President, IT Portfolio Management and Transformation, you will lead a team of seasoned Project Managers to oversee the development, management, reporting and the ultimate delivery of our portfolio and related PM functions to ensure the execution of initiatives that are critical to goeasy’s ambitious growth plans.
The Director will help evolve and align fit-for-purpose process designs and SDLC implementation methodologies (waterfall, lean/agile, hybrid) to meet stakeholder expectations, while mitigating risks across the many areas of the business. This role requires an individual who can handle large, complex programs, projects and support teams and drive decisions that hold team members at all levels of leadership accountable.
What will you be doing?

Portfolio/Project Delivery, Management and Reporting:
Lead the PDO team in proactively driving the delivery of all projects meeting time, budget and scope expectations through robust project execution principles and methodologies.
Expertly guide resources and capacity planning considering both traditional SDLC processes and emerging methods.
Maintain regular, detailed status updates on progress, activities and issues on each initiative and present to Senior Leadership and major project stakeholders.
Step in as a project manager if/when necessary.

Process Management and Design:
Actively support the organization’s process for compiling, prioritizing, monitoring and reporting all projects for various audiences and forums.
Contribute to the maturation of goeasy’s Project Delivery standards, methodologies, processes, documentation and governance.
Collaborate with Finance to help manage planning, budgeting, reporting, forecasting of the portfolio including iterative and ongoing financial processes and reviews.
Drive demand management by evaluating resource demands against the available capacity across the organization, vendors, and processes required to execute on prioritized activities.

Relationship Management:
Partner closely across the company’s Business Owners and IT Leaders.
Serve as a primary liaison between all team resources assigned to a project, IT and the Executive Team.
Maintain regular communications to an established cadence with PMs and business stakeholders to ensure necessary steps are taken to resolve obstacles and ensure project objectives are met.
Foster relationships with vendors on large organizational initiatives, ensuring that all contracts support the needs of the business, and that all suppliers meet their contractual service levels and deliverables.

Leadership:
Inspire, mentor and develop a team of program and project managers leveraging best practices to plan, manage and successfully deliver key initiatives on time and on budget.
Organize and lead regular core team and key governance forums (e.g. team stand-ups, Steering Committees) to review progress with key stakeholders.
Provide portfolio leadership and vision around departmental objectives, driving balance to deliver while fostering growth in team members’ ability to manage complex initiatives.

What experience do you have?

10+ years of cross-functional experience managing delivery in a portfolio of projects of all sizes and levels of complexity – a strong preference for experience in delivering on Software and Technology deployments.
Proven experience leading Program Management Processes that drive strategic execution with Senior Leadership.
A university degree is required with a focus in engineering or a related discipline; a PMP Designation is definitely considered an asset.
Experience managing a team of project managers who simultaneously work on multiple projects at a time with individual budgets > 1M.
Ability to manage ambitious and driven Executive stakeholders and hold them to high expectations; the ability to influence without direct authority and “punch above your weight”.
Detail oriented with excellent analytical and problem-solving skills, and financial acumen.
The ability to deal with situations where information is difficult to obtain, complex or ambiguous.
Sound business and technical acumen, with demonstrated agility in learning and ability to quickly become comfortable with unfamiliar businesses areas or of technologies.
Strong leadership skills, and the ability to lead teams from varied backgrounds (business, technology, operations, etc.)
Excellent written, verbal and presentation skills are necessary to effectively convey goals and initiatives to team members and top management. Extensive experience building and delivering presentations.
We offer a Flexible Work Program that provides you the ability to work three days onsite per week, from our Mississauga office.
Internal Applicants: please apply through the link and provide written endorsement from your current manager.
This posting is for an existing vacancy within our team.
Why should you work for goeasy?
In keeping with our mission to create better tomorrows for our employees, each year goeasy commits to continuously enhancing its total rewards. Here are some of the perks we offer:
Financial Benefits

Performance-based annual bonus and long-term equity incentives designed to support leadership impact and long-term wealth creation.
As a TSX-listed company (GSY), goeasy offers long-term equity incentives and a strong track record of shareholder returns, giving team members the opportunity to contribute to and benefit from our continued success.
Employee discounts on furniture, electronics, and appliances.
MAT & PAT leave top-up.
Leadership & Career Growth

Access to high-impact, high-visibility roles with direct influence on business outcomes.
Participation in goeasy’s executive leadership development programs.
Lead your own development journey with personalized growth plans, supported by coaching and mentorship to help you reach your leadership goals.
Fuel your personal and professional growth with our Tuition Assistance Program.
Health and Lifestyle

Immediate enrollment in comprehensive health, dental, and vision benefits.
Access 24/7 healthcare with Virtual Doctor Appointments.
Explore a wide range of wellness options through our new Wellhub benefit – from fitness memberships to mental health resources.
Enjoy a state-of-the-art office space with perks like a games room, healthy snack program, free gated parking, and exclusive access to our on-site private gym and fitness studio at head office.
Give back with company-paid volunteer days and Company Matched Charitable Donations.
Diversity, Inclusion, and Equal Opportunity Employment:
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. goeasy is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. As an equal opportunity employer, we are committed to providing accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Please let the talent acquisition team know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.  

Additional Information: 
All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire. We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above. 

 

Rejoignez easyfinancière, acteur dans les prêts à la consommation, et responsable de la croissance rapide de goeasy. Chez goeasy, nos nos employés et notre culture sont au cœur de tout ce que nous faisons, et nous sommes fiers d'etre reconnus pour cela. Nous avons obtenu des récompenses prestigieuses, notamment en étant nommés l'une des Canada’s Top Growing Companies, en étant certifiés Excellent lieu de travail®, en étant reconnus parmi les Meilleurs lieux de travail dirigés par des femmes et en ayant l'une des Meilleurs lieux de travail avec les équipes de direction les plus fiables, et en figurant sur la liste 2025 des meilleures entreprises du Canada établie par le magazine TIME. Ces réalisations témoignent de notre engagement à créer une culture inclusive et performante où les gens s'épanouissent et où l'innovation nous fait avancer.
En tant que l’un des principaux prêteurs alternatifs au Canada, chez easyfinancière, nous croyons que tout le monde mérite un accès équitable au crédit, et depuis notre création, nous travaillons avec des clients comme vous pour en faire une réalité. Nous offrons un soulagement financier et une seconde chance lorsque les banques ne sont pas une option. Notre vision est d’offrir une voie vers un meilleur lendemain, dès aujourd'hui.
Pourquoi travailler chez nous?

Structure de primes mensuelles concurrentielles
Bureaux de pointe avec salle de sport gratuite et salle de jeux
Profitez de notre programme de contrepartie REER et du Régime d'achat d'actions des employés
Rabais pour les employés sur les meubles, l’électronique et les électroménagers
Accès aux soins de santé 24/7 avec rendez-vous médicaux virtuels
Personnalisez vos avantages grâce à un régime modulable incluant des options avec couverture à 100 %
Programmes de formation interne et plateformes incluant formation spécifique au poste, accompagnement de carrière, excellence en leadership, mentorat et bien d’autres
Célébrez comme il se doit, avec congé PAYÉ pour votre anniversaire! En plus de 5 jours personnels et deux semaines de vacances payées
Pour une vue d’ensemble de la rémunération globale, cliquez ici.
Une journée dans la vie d’un Représentant(e) des services financiers :

Établir une relation solide en accueillant et en engageant les clients en personne, par téléphone et par courriel.
Faire preuve de compassion et d’empathie envers nos clients en comprenant leur situation et leurs besoins, et en les dirigeant vers un produit financier approprié.
Sensibiliser et habiliter les clients à atteindre leurs objectifs financiers en améliorant leur crédit.
Tirer parti des ventes croisées financières et des produits complémentaires.
Communiquer les modalités et conditions de nos produits financiers.
Examiner et évaluer les prêts potentiels à l’aide d’analyses financières et d’autres évaluations de risques.
Gérer les activités de recouvrement pour tous les comptes financiers en souffrance.
Recueillir toutes les renseignements nécessaires pour compléter les demandes de produits et services des clients avec une grande attention aux détails.
Ce que nous recherchons :

Communicateur hors pair, axé sur les résultats et les relations, désireux de stimuler les ventes et d’accroître la satisfaction de la clientèle.
Expérience avec Salesforce et Wealthview considérée comme un atout.
Expérience dans un environnement en contact direct avec la clientèle et à l’aise avec les interactions téléphoniques.
Capacité à atteindre et dépasser les objectifs mensuels.
Solides compétences en gestion des objections et en négociation / Capacité à penser de manière créative.
Capacité à s’adapter rapidement et à proposer des solutions en temps opportun.
Compétence à traduire des informations complexes dans un langage accessible pour les clients.
Capacité à réussir les vérifications d’antécédents (judiciaires, emploi et crédit)
Diversité, inclusion et égalité des chances en matière d’emploi :

Chez goeasy, nous croyons que nous ne pouvons être les meilleurs que lorsque chacun peut se présenter au travail en étant son meilleur soi-même. goeasy s’engage à maintenir un milieu de travail inclusif, équitable et accessible. En apprenant les uns des autres à travers nos différences, nous tirons notre force de notre personnel et de nos perspectives. En tant qu’employeur souscrivant au principe de l’égalité des chances, nous nous engageons à offrir des accommodements (y compris des salles de réunion accessibles, sous-titrage pour les entrevues virtuelles, etc.) afin d’éliminer les obstacles et de favoriser la participation à toutes les étapes du processus d’embauche. Veuillez informer l’équipe d’acquisition de talents si vous avez besoin d’un accommodement et nous travaillerons avec vous pour répondre à vos besoins.

Informations supplémentaires : Tous les candidats considérés pour une embauche doivent passer une vérification des antécédents judiciaires, une vérification de crédit et une validation de leur expérience professionnelle.
Nous remercions tous les candidats intéressés; toutefois, nous ne communiquerons qu’avec ceux qui possèdent les compétences et qualifications mentionnées ci-dessus pour les inviter à une entrevue.

Join easyfinancial, the consumer lending driver behind goeasy’s rapid growth. At goeasy, our people and culture are at the heart of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades including being named one of Canada’s Top Growing Companies, certified as a Great Place to Work®, and recognized among the Best Workplaces for Women and for having one of the Most Trusted Executive Teams, and included on TIME Magazine’s 2025 list of Canada’s Best Companies. These honors reflect our commitment to fostering an inclusive, high-performance culture where talent thrives, and innovation drives us forward. 
As one of Canada’s leading alternative consumer lenders, easyfinancial is on a mission to redefine access to credit. Since day one, we’ve been helping Canadians break through financial barriers and take control of their futures. When traditional banks say no, we say there's another way — offering real solutions, real relief, and a real second chance. Our vision? A path to a better tomorrow — starting today. 
A day in the life of a Financial Service Representative: 

Build strong relationship by welcoming and engaging customers in person, over the phone, and by email.
Demonstrate compassion and empathy for our customers by understanding their situation and needs and matching them to a suitable financial product.
Educate and empower customers to achieve their financial goals through building their credit.
Capitalize on financial cross-sales and add-on products.
Manage collections activities for all past due financial accounts.
Secure all required information to fulfill customer applications for products and services with strong attention to detail.
What we are looking for: 

Excellent communicator who is people and results-oriented, looking to drive sales and increase customer satisfaction. 
Experience in a customer-facing environment and comfortable interacting with customers over the phone. 
Strong objection handling and negotiation skills. 
Financially motivated sales representatives who thrive in fast-paced and competitive environments. 
Able to pass background checks (criminal, employment, and credit). 
Must be legally eligible to work in Canada on a full-time basis at the time of application; we are not able to provide sponsorship.
Why work with us?   

Leverage our RRSP match and Employee Share Purchase Plan programs.  
Employee discounts on furniture, electronics, and appliances.  
Access 24/7 healthcare with Virtual Doctor Appointments.  
Personalize your benefits with a customizable package including options for 100% coverage.  
Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others.  
Celebrate properly, with your birthday off PAID! Along with paid vacation and personal days.   
For complete picture of total rewards, please click here.
We are offering $20.00/hour CAD for this role, plus the opportunity to earn monthly bonuses.
We’re committed to attracting and rewarding top talent. Our compensation ranges are thoughtfully designed to reflect market competitiveness, internal equity, and the experience and impact each candidate brings to the role.
At goeasy, we believe transparency fosters trust — and that rewarding performance with fair, competitive pay and meaningful growth opportunities is key to our success.
Should your total compensation expectations fall above the posted range, we still encourage you to apply. If selected for an interview, you’ll have the opportunity to discuss this with our recruitment team, as there may be flexibility based on your background and overall fit.
This posting is for an existing vacancy within our team. 
Diversity, Inclusion, and Equal Opportunity Employment:  
 At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. goeasy is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. As an equal opportunity employer, we are committed to providing accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Please let the talent acquisition team know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.  

 Additional Information: All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.   
 We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.  

Join easyfinancial, the consumer lending driver behind goeasy’s rapid growth. At goeasy, our people and culture are at the heart of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades including being named one of Canada’s Top Growing Companies, certified as a Great Place to Work®, and recognized among the Best Workplaces for Women and for having one of the Most Trusted Executive Teams, and included on TIME Magazine’s 2025 list of Canada’s Best Companies. These honors reflect our commitment to fostering an inclusive, high-performance culture where talent thrives, and innovation drives us forward. 
As one of Canada’s leading alternative consumer lenders, easyfinancial is on a mission to redefine access to credit. Since day one, we’ve been helping Canadians break through financial barriers and take control of their futures. When traditional banks say no, we say there's another way — offering real solutions, real relief, and a real second chance. Our vision? A path to a better tomorrow — starting today. 
A day in the life of a Financial Service Representative: 

Build strong relationship by welcoming and engaging customers in person, over the phone, and by email.
Demonstrate compassion and empathy for our customers by understanding their situation and needs and matching them to a suitable financial product.
Educate and empower customers to achieve their financial goals through building their credit.
Capitalize on financial cross-sales and add-on products.
Manage collections activities for all past due financial accounts.
Secure all required information to fulfill customer applications for products and services with strong attention to detail.
What we are looking for: 

Excellent communicator who is people and results-oriented, looking to drive sales and increase customer satisfaction. 
Experience in a customer-facing environment and comfortable interacting with customers over the phone. 
Strong objection handling and negotiation skills. 
Financially motivated sales representatives who thrive in fast-paced and competitive environments. 
Able to pass background checks (criminal, employment, and credit). 
Must be legally eligible to work in Canada on a full-time basis at the time of application; we are not able to provide sponsorship.
Why work with us?   

Leverage our RRSP match and Employee Share Purchase Plan programs.  
Employee discounts on furniture, electronics, and appliances.  
Access 24/7 healthcare with Virtual Doctor Appointments.  
Personalize your benefits with a customizable package including options for 100% coverage.  
Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others.  
Celebrate properly, with your birthday off PAID! Along with paid vacation and personal days.   
For complete picture of total rewards, please click here.
We are offering $19.00 - $20.00/hour CAD for this role, plus the opportunity to earn monthly bonuses.
We’re committed to attracting and rewarding top talent. Our compensation ranges are thoughtfully designed to reflect market competitiveness, internal equity, and the experience and impact each candidate brings to the role.
At goeasy, we believe transparency fosters trust — and that rewarding performance with fair, competitive pay and meaningful growth opportunities is key to our success.
Should your total compensation expectations fall above the posted range, we still encourage you to apply. If selected for an interview, you’ll have the opportunity to discuss this with our recruitment team, as there may be flexibility based on your background and overall fit.
This posting is for an existing vacancy within our team.
Diversity, Inclusion, and Equal Opportunity Employment:  
 At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. goeasy is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. As an equal opportunity employer, we are committed to providing accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Please let the talent acquisition team know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.  

 Additional Information: All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.   
 We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.  

Join LendCare — one of Canada’s fastest-growing point-of-sale financing providers and a proud part of the goeasy family. At goeasy, our people and culture are the heartbeat of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades including being named one of Canada’s Top Growing Companies, certified as a Great Place to Work®, and recognized among the Best Workplaces for Women and for having one of the Most Trusted Executive Teams, and included on TIME Magazine’s 2025 list of Canada’s Best Companies. These achievements speak to our commitment to building an inclusive, high-performance culture where people thrive and innovation drives us forward. 
At LendCare, we do more than provide financing — we help Canadians access life’s essential moments. Whether it’s healthcare, home improvement, powersports or retail purchases, we deliver fast, flexible financing solutions that make it easier for people to move forward with confidence. Backed by cutting-edge technology and a customer-first mindset, we’re redefining how Canadians pay for what matters. If you’re driven to create real impact, join us and help empower people to live life on their terms — one approval at a time. 
A day in the life of a Billing Administration Associate: 

Manage account restructures: data entry, prepare addendums, confirm revised loan terms. 
Annotate accounts to facilitate debt sales and improve recovery efforts. 
Handle insurance claims: file tagging, liaising with insurers, and customer updates. 
Address customer inquiries via phone/email, provide accurate info, resolve concerns promptly. 
Issue administrative/financial documents: balance letters, release letters, contracts, payment schedules. 
Maintain organized records of interactions, activities, complaints, and correspondence. 
Review account files for compliance, flag discrepancies, initiate corrections. 
Prepare Ministry of Transport (MTO) documentation: contracts, bill of sales, Power of Attorney (POA), PPSA documents. 
Obtain e-signatures, upload finalized documents to accounts. 
Distribute billing documents: balance letters, transaction histories, payment schedules, contracts. 
Ensure protocol compliance through file reviews and follow-ups. 
Process payments, update customer info, ensure correct PODs application and reconciliation. 
Escalate potential fraud or unusual behavior for investigation. 
Resolve credit bureau disputes: update TransUnion & Equifax for accurate reporting. 
Create and issue warrants per procedures and regulations. 
What we are looking for: 

At least a year experience in customer service, administrative, or support roles. 
Familiarity with Asset and Edge systems is highly desirable. 
Proficiency with Microsoft Office Suite (Excel, Word, Outlook) is essential. 
Exceptional attention to detail and accuracy. 
Strong organizational skills with the ability to multitask, prioritize tasks, and manage time efficiently. 
Capable of working effectively both independently and as part of a collaborative team. 
Must be available to work full-time at our Pickering, ON office. 
Operational hours: Monday to Friday 8:30 AM – 9:00 PM; one Saturday a month from 9:00 AM – 4:00 PM 
Additional Requirements for Internal Candidates:


Must have been in your current role for 9 months.
Have the endorsement / support of your current manager.
Must not be currently under corrective action or within 6 months of any previous corrective action.
Must be achieving or exceeding the required level of individual performance in your current role.
Why work with us?   

Leverage our RRSP match and Employee Share Purchase Plan programs.  
Employee discounts on furniture, electronics, and appliances.  
Access 24/7 healthcare with Virtual Doctor Appointments.  
Personalize your benefits with a customizable package including options for 100% coverage.  
Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others.  
Celebrate properly, with your birthday off PAID! Along with paid vacation and personal days.   
For complete picture of total rewards, please click here.
We are offering $18.10/hour CAD for this role, plus the opportunity to earn performance bonuses.
We’re committed to attracting and rewarding top talent. Our compensation ranges are thoughtfully designed to reflect market competitiveness, internal equity, and the experience and impact each candidate brings to the role.
At goeasy, we believe transparency fosters trust — and that rewarding performance with fair, competitive pay and meaningful growth opportunities is key to our success.
Should your total compensation expectations fall above the posted range, we still encourage you to apply. If selected for an interview, you’ll have the opportunity to discuss this with our recruitment team, as there may be flexibility based on your background and overall fit.
This posting is for an existing vacancy within our team.
Diversity, Inclusion, and Equal Opportunity Employment:  
 At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. goeasy is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. As an equal opportunity employer, we are committed to providing accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Please let the talent acquisition team know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.  

 Additional Information: All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.   
 We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.  

Join easyfinancial, the consumer lending driver behind goeasy’s rapid growth. At goeasy, our people and culture are at the heart of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades including being named one of Canada’s Top Growing Companies, certified as a Great Place to Work®, and recognized among the Best Workplaces for Women and for having one of the Most Trusted Executive Teams, and included on TIME Magazine’s 2025 list of Canada’s Best Companies. These honors reflect our commitment to fostering an inclusive, high-performance culture where talent thrives, and innovation drives us forward. 
As one of Canada’s leading alternative consumer lenders, easyfinancial is on a mission to redefine access to credit. Since day one, we’ve been helping Canadians break through financial barriers and take control of their futures. When traditional banks say no, we say there's another way — offering real solutions, real relief, and a real second chance. Our vision? A path to a better tomorrow — starting today. 
A day in the life of a Financial Service Representative: 

Build strong relationship by welcoming and engaging customers in person, over the phone, and by email.
Demonstrate compassion and empathy for our customers by understanding their situation and needs and matching them to a suitable financial product.
Educate and empower customers to achieve their financial goals through building their credit.
Capitalize on financial cross-sales and add-on products.
Manage collections activities for all past due financial accounts.
Secure all required information to fulfill customer applications for products and services with strong attention to detail.
What we are looking for: 

Excellent communicator who is people and results-oriented, looking to drive sales and increase customer satisfaction. 
Experience in a customer-facing environment and comfortable interacting with customers over the phone. 
Strong objection handling and negotiation skills. 
Financially motivated sales representatives who thrive in fast-paced and competitive environments. 
Able to pass background checks (criminal, employment, and credit). 
Must be legally eligible to work in Canada on a full-time basis at the time of application; we are not able to provide sponsorship.
Why work with us?   

Leverage our RRSP match and Employee Share Purchase Plan programs.  
Employee discounts on furniture, electronics, and appliances.  
Access 24/7 healthcare with Virtual Doctor Appointments.  
Personalize your benefits with a customizable package including options for 100% coverage.  
Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others.  
Celebrate properly, with your birthday off PAID! Along with paid vacation and personal days.   
For complete picture of total rewards, please click here.
We are offering $19.00 - $20.00/hour CAD for this role, plus the opportunity to earn monthly bonuses.
We’re committed to attracting and rewarding top talent. Our compensation ranges are thoughtfully designed to reflect market competitiveness, internal equity, and the experience and impact each candidate brings to the role.
At goeasy, we believe transparency fosters trust — and that rewarding performance with fair, competitive pay and meaningful growth opportunities is key to our success.
Should your total compensation expectations fall above the posted range, we still encourage you to apply. If selected for an interview, you’ll have the opportunity to discuss this with our recruitment team, as there may be flexibility based on your background and overall fit.
This posting is for an existing vacancy within our team.
Diversity, Inclusion, and Equal Opportunity Employment:  
 At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. goeasy is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. As an equal opportunity employer, we are committed to providing accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Please let the talent acquisition team know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.  

 Additional Information: All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.   
 We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.  

Join easyhome — Canada’s largest lease-to-own business and a proud part of the goeasy family. At goeasy, our people and culture are the heartbeat of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades including being named one of Canada’s Top Growing Companies, certified as a Great Place to Work®, and recognized among the Best Workplaces for Women and for having one of the Most Trusted Executive Teams, and included on TIME Magazine’s 2025 list of Canada’s Best Companies. These achievements speak to our commitment to building an inclusive, high-performance culture where people thrive and innovation drives us forward. 
At easyhome, we make more than home goods accessible — we help Canadians build brighter futures. Through flexible weekly and monthly payment plans, we give our customers the power to furnish their homes, improve their quality of life, and take steps toward stronger financial standing. If you’re passionate about making a difference, join us and be part of a team that empowers people to create comfortable, confident lives — one lease at a time. 
A Day in the life of a Delivery Specialist: 

Build superior customer sales experiences by welcoming and engaging customers in person, over the phone, and by email 
Support retail operations by supporting the merchandising and maintenance of the store 
Deliver best in class service when delivering our products to customers’ homes 
General maintenance on the truck and around the store daily 
Providing exceptional customer service throughout the moving process + addressing customer concerns and ensuring satisfaction 
Coordinate and finalizing paperwork with customers onsite 
What we are looking for: 

Full class driver’s license with a driver’s abstract in good standing 
Ability to lift 50+ pounds and move large home goods 
Excellent communicator who is people and results-oriented looking to drive sales and increase customer satisfaction 
Some experience in a customer-facing environment 
Ability to multitask and work efficiently  
Able to pass background checks (criminal, employment, driving history) 
Why work with us? 

Leverage our RRSP match and Employee Share Purchase Plan programs.  
Employee discounts on furniture, electronics, and appliances.  
Access 24/7 healthcare with Virtual Doctor Appointments.  
Personalize your benefits with a customizable package including options for 100% coverage.  
Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others.  
Celebrate properly, with your birthday off PAID! Along with paid vacation and personal days.   
For complete picture of total rewards, please click here.
We are offering $20.00 - $21.00/hour CAD for this role, plus the opportunity to earn monthly bonuses.
We’re committed to attracting and rewarding top talent. Our compensation ranges are thoughtfully designed to reflect market competitiveness, internal equity, and the experience and impact each candidate brings to the role.
At goeasy, we believe transparency fosters trust — and that rewarding performance with fair, competitive pay and meaningful growth opportunities is key to our success.
Should your total compensation expectations fall above the posted range, we still encourage you to apply. If selected for an interview, you’ll have the opportunity to discuss this with our recruitment team, as there may be flexibility based on your background and overall fit.
This posting is for an existing vacancy within our team. 
Diversity, Inclusion, and Equal Opportunity Employment:  
 At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. goeasy is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. As an equal opportunity employer, we are committed to providing accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Please let the talent acquisition team know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.  

Additional Information: All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.   
We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.

Join one of Canada’s fastest-growing companies and be part of something extraordinary – welcome to goeasy! At goeasy, our people and culture are at the heart of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades such as Waterstone Canada’s Most Admired Corporate Cultures, Canada’s Top Growing Companies, and the TSX30, highlighting us as one of the top performers on the TSX. We’re also honoured to be named a Greater Toronto Top Employer and recognized by Great Place to Work® as having the Best Workplaces for Women & Most Trusted Executive Teams, and included on TIME Magazine’s 2025 list of Canada’s Best Companies.  These honours reflect our commitment to fostering an inclusive, high-performance culture where talent thrives and innovation drives us forward. 
As one of Canada’s leading alternative consumer lenders, we’re passionate about helping everyday Canadians create a brighter future. Our vision is to provide a path to a better tomorrow, today. We offer a full range of products, including non-prime leasing, unsecured and secured loans, and point-of-sale financing through easyhome, easyfinancial, and LendCare.
If you're seeking an exciting, high-growth environment where your contributions truly matter, we want to hear from you! Join us, and together, let's create a future of financial empowerment.
As an Infrastructure Analyst, you will play a key role in designing, operating, and optimizing our cloud-based infrastructure. You’ll be part of a highly skilled team focused on delivering scalable, secure, and resilient cloud solutions.
In this role, you will manage service requests, incidents, and operational tasks across hybrid and cloud environments, supporting both Windows and Linux workloads. You will work with modern infrastructure practices, leveraging cloud platforms, infrastructure-as-code, and monitoring tools to continuously improve reliability and efficiency while supporting a growing, dynamic environment.
What will you be doing?

Support day-to-day operations of our hybrid cloud infrastructure (Azure, on-prem, identity platforms), ensuring reliability, performance, and security.
Manage and resolve incidents and service requests through our ITSM platform, meeting defined SLAs and continuously improving response quality.
Assist in the administration and integration of identity platforms (Active Directory, Entra ID, Okta) and SaaS applications (e.g., Microsoft 365).
Perform core system administration tasks including user access management, group policies, service accounts, and role-based access controls.
Support foundational network services (DNS, DHCP, VPN) and help troubleshoot connectivity issues.
Contribute to system patching, vulnerability remediation, and root-cause analysis of incidents.
Assist with provisioning and configuration of infrastructure (Windows/Linux servers, cloud resources) following defined standards.
Collaborate with Cloud Engineering, Security, and Architecture teams to support governance, compliance, and operational best practices.
Contribute to documentation, knowledge sharing, and improvement of operational runbooks and procedures.
Identify repetitive operational tasks and support efforts to automate them using scripting (PowerShell, CLI tools).
Coordinate with vendors and internal teams to support incidents, changes, and project activities.
Participate in on-call rotation and provide after-hours support when required.
Ability to travel between sites when needed.
What experience do you have?

2+ years of experience in IT Infrastructure Operations in an enterprise environment.
Associate's, bachelor's or diploma’s degree in the IT field or a related area of study.
Foundational understanding of cloud concepts (both AWS & Azure exposure is a plus).
Curiosity and exposure to emerging technologies such as generative AI and LLM-based tools, with some hands-on experimentation.
Experience with or exposure to identity platforms (Active Directory, Entra ID, Okta).
Working knowledge of Windows and/or Linux system administration.
Basic understanding of networking concepts (DNS, DHCP, VPN, IP addressing).
Familiarity with IT Service Management practices (e.g., ITIL) and ticketing systems.
Exposure to scripting or automation tools (PowerShell, Bash, or similar) is an asset.
Strong problem-solving mindset with a willingness to learn and grow in a fast-paced environment.
Strong communication and collaboration skills—comfortable working across infrastructure, cloud, data, and security teams.
We offer a Flexible Work Program that provides you the ability to work three days onsite per week, from our Mississauga office.
Internal Applicants: please apply through the link and provide written endorsement from your current manager.
$64,350.00 – $82,500.00 CAD (includes base salary and bonus)
We’re committed to attracting and rewarding top talent. Our compensation ranges are thoughtfully designed to reflect market competitiveness, internal equity, and the experience and impact each candidate brings to the role. 
At goeasy, we believe transparency fosters trust — and that rewarding performance with fair, competitive pay and meaningful growth opportunities is key to our success. 
Should your total compensation expectations fall above the posted range, we still encourage you to apply. If selected for an interview, you’ll have the opportunity to discuss this with our recruitment team, as there may be flexibility based on your background and overall fit. Total compensation includes base salary and bonus.
This posting is for an existing vacancy within our team.
Why should you work for goeasy?
In keeping with our mission to create better tomorrows for our employees, each year goeasy commits to continuously enhancing its total rewards. Here are some of the perks we offer:
Financial Benefits:

RRSP matching and Employee Share Purchase Plan programs.
Annual bonus that rewards your hard work and dedication.
Employee discounts on furniture, electronics, and appliances.
MAT & PAT leave top-up.
Expand your financial knowledge through engaging Financial Literacy Learning opportunities.
Health and Lifestyle:

Enjoy company-paid volunteer days to give back to the community.
Access 24/7 healthcare with Virtual Doctor Appointments.
Personalize your benefits with a flexible modular benefits package.
Stay fit and energized with exclusive access to our on-site private gym at our head office.
Employee Perks:

Fuel your growth with the Tuition Assistance Program.
Double the impact of your generosity with Company Matched Charitable Donations.
Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others.
Enjoy a state-of-the-art office space with perks like a games room, a healthy snack program, a fitness studio, free gated parking, and more!
Diversity, Inclusion, and Equal Opportunity Employment:
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. goeasy is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. As an equal opportunity employer, we are committed to providing accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Please let the talent acquisition team know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.  

Additional Information: 
All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire. We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.  

Join easyhome — Canada’s largest lease-to-own business and a proud part of the goeasy family. At goeasy, our people and culture are the heartbeat of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades including being named one of Canada’s Top Growing Companies, certified as a Great Place to Work®, and recognized among the Best Workplaces for Women and for having one of the Most Trusted Executive Teams, and included on TIME Magazine’s 2025 list of Canada’s Best Companies. These achievements speak to our commitment to building an inclusive, high-performance culture where people thrive and innovation drives us forward. 
At easyhome, we make more than home goods accessible — we help Canadians build brighter futures. Through flexible weekly and monthly payment plans, we give our customers the power to furnish their homes, improve their quality of life, and take steps toward stronger financial standing. If you’re passionate about making a difference, join us and be part of a team that empowers people to create comfortable, confident lives — one lease at a time. 
A day in a life of a Customer Solutions Specialist:

Customer Engagement & Sales
Build strong customer relationships by welcoming and engaging customers in person, over the phone, and by email.
Interview customers to understand their financial and personal needs to match them with the appropriate financial, leasing, and/or service product solution.
Transparently communicate lease and credit terms and conditions and educate customers on credit-building opportunities.
Maximize sales of goeasy’s financial services and home goods through methods such as cross-selling.


Account Management & Collections
Manage customer accounts, including opening new accounts, updating records, processing payments, and monitoring overdue accounts.
Perform administrative duties and secure all required information to fulfill customer contracts for products and services, including evaluating applicant’s financial status and ability to repay.
Conduct collection activities on financial services and products while maintaining empathy and professionalism.
Build long term customer relationships to creates trust and increase customer retention.
Follow up with customers on missed payments and negotiate repayment terms where applicable.


Retail Operations
Uphold merchandising standards including assisting with show room set up, pricing and promotion changes, as well as manage and track inventory.
Keep your store looking its best by maintaining cleanliness, organization, and a customer-ready environment.
Bring products to life by assembling and disassembling electronics and home furnishings as needed.
Coordinate delivery paperwork and ensure accurate documentation for lease and finance applications.
Perform out-of-store duties such as assistance with delivering merchandise, collection activities, and administrative duties.
Perform other duties as assigned by management.

What we are looking for: 

Proven communication and interpersonal skills with a passion for helping others.
Sales-oriented mindset with the ability to meet targets and drive results.
Experience in a customer-facing environment (retail, finance, or leasing preferred).
Strong multitasking abilities and attention to detail.
Availability to work a variety of shifts within store operating hours (10am-7pm Mondays to Saturdays)
Assist in physical tasks such as moving and arranging merchandise (ability to lift 50+ pounds is considered an asset).
Comfortable with sales calls, collections, and having difficult customer conversations
Must be legally eligible to work in Canada and able to pass background checks (criminal, employment, and credit). Having a driver’s licence would be considered an asset.
Why work with us? 

Leverage our RRSP match and Employee Share Purchase Plan programs.  
Employee discounts on furniture, electronics, and appliances.  
Access 24/7 healthcare with Virtual Doctor Appointments.  
Personalize your benefits with a customizable package including options for 100% coverage.  
Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others.  
Celebrate properly, with your birthday off PAID! Along with paid vacation and personal days.   
For complete picture of total rewards, please click here.
We are offering $19.00 - $20.00/hour CAD for this role, plus the opportunity to earn monthly bonuses.
We’re committed to attracting and rewarding top talent. Our compensation ranges are thoughtfully designed to reflect market competitiveness, internal equity, and the experience and impact each candidate brings to the role.
At goeasy, we believe transparency fosters trust — and that rewarding performance with fair, competitive pay and meaningful growth opportunities is key to our success.
Should your total compensation expectations fall above the posted range, we still encourage you to apply. If selected for an interview, you’ll have the opportunity to discuss this with our recruitment team, as there may be flexibility based on your background and overall fit.
This posting is for an existing vacancy within our team.
Diversity, Inclusion, and Equal Opportunity Employment:  
 At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. goeasy is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. As an equal opportunity employer, we are committed to providing accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Please let the talent acquisition team know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.  

 Additional Information: All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.   
 We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.

Join easyfinancial, the consumer lending driver behind goeasy’s rapid growth. At goeasy, our people and culture are at the heart of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades including being named one of Canada’s Top Growing Companies, certified as a Great Place to Work®, and recognized among the Best Workplaces for Women and for having one of the Most Trusted Executive Teams, and included on TIME Magazine’s 2025 list of Canada’s Best Companies. These honors reflect our commitment to fostering an inclusive, high-performance culture where talent thrives, and innovation drives us forward. 
As one of Canada’s leading alternative consumer lenders, easyfinancial is on a mission to redefine access to credit. Since day one, we’ve been helping Canadians break through financial barriers and take control of their futures. When traditional banks say no, we say there's another way — offering real solutions, real relief, and a real second chance. Our vision? A path to a better tomorrow — starting today. 
A day in the life of a Financial Service Representative: 

Build strong relationship by welcoming and engaging customers in person, over the phone, and by email.
Demonstrate compassion and empathy for our customers by understanding their situation and needs and matching them to a suitable financial product.
Educate and empower customers to achieve their financial goals through building their credit.
Capitalize on financial cross-sales and add-on products.
Manage collections activities for all past due financial accounts.
Secure all required information to fulfill customer applications for products and services with strong attention to detail.
What we are looking for: 

Excellent communicator who is people and results-oriented, looking to drive sales and increase customer satisfaction. 
Experience in a customer-facing environment and comfortable interacting with customers over the phone. 
Strong objection handling and negotiation skills. 
Financially motivated sales representatives who thrive in fast-paced and competitive environments. 
Able to pass background checks (criminal, employment, and credit). 
Must be legally eligible to work in Canada on a full-time basis at the time of application; we are not able to provide sponsorship.
Why work with us?   

Leverage our RRSP match and Employee Share Purchase Plan programs.  
Employee discounts on furniture, electronics, and appliances.  
Access 24/7 healthcare with Virtual Doctor Appointments.  
Personalize your benefits with a customizable package including options for 100% coverage.  
Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others.  
Celebrate properly, with your birthday off PAID! Along with paid vacation and personal days.   
For complete picture of total rewards, please click here.
We are offering $19.00 - $20.00/hour CAD for this role, plus the opportunity to earn monthly bonuses.
We’re committed to attracting and rewarding top talent. Our compensation ranges are thoughtfully designed to reflect market competitiveness, internal equity, and the experience and impact each candidate brings to the role.
At goeasy, we believe transparency fosters trust — and that rewarding performance with fair, competitive pay and meaningful growth opportunities is key to our success.
Should your total compensation expectations fall above the posted range, we still encourage you to apply. If selected for an interview, you’ll have the opportunity to discuss this with our recruitment team, as there may be flexibility based on your background and overall fit.
This posting is for an existing vacancy within our team.
Diversity, Inclusion, and Equal Opportunity Employment:  
 At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. goeasy is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. As an equal opportunity employer, we are committed to providing accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Please let the talent acquisition team know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.  

 Additional Information: All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.   
 We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.  

Join easyfinancial, the consumer lending driver behind goeasy’s rapid growth. At goeasy, our people and culture are at the heart of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades including being named one of Canada’s Top Growing Companies, certified as a Great Place to Work®, and recognized among the Best Workplaces for Women and for having one of the Most Trusted Executive Teams, and included on TIME Magazine’s 2025 list of Canada’s Best Companies. These honors reflect our commitment to fostering an inclusive, high-performance culture where talent thrives, and innovation drives us forward. 
As one of Canada’s leading alternative consumer lenders, easyfinancial is on a mission to redefine access to credit. Since day one, we’ve been helping Canadians break through financial barriers and take control of their futures. When traditional banks say no, we say there's another way — offering real solutions, real relief, and a real second chance. Our vision? A path to a better tomorrow — starting today. 
A day in the life of a Financial Service Representative: 

Build strong relationship by welcoming and engaging customers in person, over the phone, and by email.
Demonstrate compassion and empathy for our customers by understanding their situation and needs and matching them to a suitable financial product.
Educate and empower customers to achieve their financial goals through building their credit.
Capitalize on financial cross-sales and add-on products.
Manage collections activities for all past due financial accounts.
Secure all required information to fulfill customer applications for products and services with strong attention to detail.
What we are looking for: 

Excellent communicator who is people and results-oriented, looking to drive sales and increase customer satisfaction. 
Experience in a customer-facing environment and comfortable interacting with customers over the phone. 
Strong objection handling and negotiation skills. 
Financially motivated sales representatives who thrive in fast-paced and competitive environments. 
Able to pass background checks (criminal, employment, and credit). 
Must be legally eligible to work in Canada on a full-time basis at the time of application; we are not able to provide sponsorship.
Why work with us?   

Leverage our RRSP match and Employee Share Purchase Plan programs.  
Employee discounts on furniture, electronics, and appliances.  
Access 24/7 healthcare with Virtual Doctor Appointments.  
Personalize your benefits with a customizable package including options for 100% coverage.  
Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others.  
Celebrate properly, with your birthday off PAID! Along with paid vacation and personal days.   
For complete picture of total rewards, please click here.
We are offering $18.00/hour CAD for this role, plus the opportunity to earn monthly bonuses.
We’re committed to attracting and rewarding top talent. Our compensation ranges are thoughtfully designed to reflect market competitiveness, internal equity, and the experience and impact each candidate brings to the role.
At goeasy, we believe transparency fosters trust — and that rewarding performance with fair, competitive pay and meaningful growth opportunities is key to our success.
Should your total compensation expectations fall above the posted range, we still encourage you to apply. If selected for an interview, you’ll have the opportunity to discuss this with our recruitment team, as there may be flexibility based on your background and overall fit.
This posting is for an existing vacancy within our team.
Diversity, Inclusion, and Equal Opportunity Employment:  
 At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. goeasy is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. As an equal opportunity employer, we are committed to providing accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Please let the talent acquisition team know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.  

 Additional Information: All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.   
 We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.  

Join one of Canada’s fastest-growing companies and be part of something extraordinary – welcome to goeasy! At goeasy, our people and culture are at the heart of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades such as Waterstone Canada’s Most Admired Corporate Cultures and Canada’s Top Growing Companies. We’re also honoured to be named a Greater Toronto Top Employer and recognized by Great Place to Work® as having the Best Workplaces for Women & Most Trusted Executive Teams, and included on TIME Magazine’s 2025 list of Canada’s Best Companies.  These honours reflect our commitment to fostering an inclusive, high-performance culture where talent thrives and innovation drives us forward. 
As one of Canada’s leading alternative consumer lenders, we’re passionate about helping everyday Canadians create a brighter future. Our vision is to provide a path to a better tomorrow, today. We offer a full range of products, including non-prime leasing, unsecured and secured loans, and point-of-sale financing through easyhome, easyfinancial, and LendCare.
If you're seeking an exciting, high-growth environment where your contributions truly matter, we want to hear from you! Join us, and together, let's create a future of financial empowerment.
About the Role:  
Design simpler customer and employee experiences. Build smarter processes. Help make goeasy easier to do business with—and easier to operate. 
The Senior Manager, Operational Experience & Process Design will help build those experiences from the inside out—designing the processes, workflows, metrics, and team routines that make goeasy easier for customers to work with and easier for our teams to run. This is a high-autonomy role for someone who loves turning operational complexity into clear, practical systems that can scale. This is a build role. You will help shape how process management works at goeasy, influence how we run the business, and create lasting impact across a growing Operations organization. You will have the mandate to create the playbook, build the team, and help make goeasy simpler, faster, and better for the customers who count on us. 
What will you be doing?

Design, build, and scale end-to-end customer and associate journeys that are simple, practical, measurable, well-controlled, and better for customers. 
Establish and maintain a prioritized improvement roadmap aligned to business strategy, customer needs, and organizational objectives. 
Apply process engineering, Lean, Six Sigma, and continuous improvement practices to simplify work, reduce waste, improve quality, and create measurable business impact. 
Own the identification, prioritization, and delivery of process improvements thru the use of data, customer feedback, and operational insights to solution what is slowing us down, what is confusing customers, and where we can make the experience better. 
Embed change management throughout the improvement process that drive adoption, sustain improvements, and embed new ways of working across the organization. 
Lead design work on future-state operating models, customer journeys, and process architectures that support organizational growth, scalability, and strategic objectives. 
Translate pain points into practical process, workflow, control, and technology improvements that balance speed, simplicity, risk, and regulatory expectations. 
Build quality into processes through clear standards, controls, routines, metrics, and governance that make issues easier to see and easier to solve. 
Partner across Operations, Risk, Compliance, Product, Analytics, and Technology to improve how work flows across teams and identify opportunities for automation, workflow redesign, and smarter decision making.Build, lead, and develop a team of process professionals, creating a culture of customer obsession, curiosity, ownership, disciplined problem solving, and continuous improvement. 
Who you are:

You think like a product builder and an operator—curious about the customer experience, practical about execution, and disciplined about risk. 
You are a natural problem solver who gets energy from making complex processes simpler, clearer, and better. 
You are excited by ambiguity and the opportunity to build a new function with significant autonomy and influence. 
You think in systems, stay practical, and know how to turn messy problems into scalable solutions. 
You care deeply about making things easier for customers and associates—and you are always asking: How can this be simpler, faster, safer, clearer, or more effective? 
5 to 10 years of experience in process management, process improvement, operations, risk management, business transformation, consulting, or a related field. 
What experience do you have?

Experience leading people, coaching teams, and building strong performance routines; experience hiring, developing, or scaling a team is an asset. 
Strong knowledge of Lean, Six Sigma, process mapping, root-cause analysis, and structured problem-solving methodologies. 
Strong analytical skills, with the ability to use data and KPIs to identify issues, measure performance, and tell a clear story about what needs to change. 
Strong communication and stakeholder management skills, including the ability to influence senior leaders and frontline teams. 
A degree in Engineering, Business, Operations, Mathematics, Analytics, or a related field; Engineering backgrounds are especially well suited to this role. 
Experience in financial services, lending, customer operations, or regulated environments is an asset; an understanding of the regulatory environment and how it impacts business processes is highly valued. 
Lean Six Sigma certification, project management certification, or similar continuous improvement credentials are considered an asset. 
We offer a Flexible Work Program that provides you the ability to work three days onsite per week, from our Mississauga office.
Internal Applicants: please apply through the link and provide written endorsement from your current manager.
$126,500.00 – $150,000.00 CAD (includes base salary and bonus)
We’re committed to attracting and rewarding top talent. Our compensation ranges are thoughtfully designed to reflect market competitiveness, internal equity, and the experience and impact each candidate brings to the role. 
At goeasy, we believe transparency fosters trust — and that rewarding performance with fair, competitive pay and meaningful growth opportunities is key to our success. 
Should your total compensation expectations fall above the posted range, we still encourage you to apply. If selected for an interview, you’ll have the opportunity to discuss this with our recruitment team, as there may be flexibility based on your background and overall fit. Total compensation includes base salary and bonus.
This posting is for an existing vacancy within our team.
Why should you work for goeasy?
In keeping with our mission to create better tomorrows for our employees, each year goeasy commits to continuously enhancing its total rewards. Here are some of the perks we offer:
Financial Benefits:

RRSP matching and Employee Share Purchase Plan programs.
Annual bonus that rewards your hard work and dedication.
Employee discounts on furniture, electronics, and appliances.
MAT & PAT leave top-up.
Expand your financial knowledge through engaging Financial Literacy Learning opportunities.
Health and Lifestyle:

Enjoy company-paid volunteer days to give back to the community.
Access 24/7 healthcare with Virtual Doctor Appointments.
Personalize your benefits with a flexible modular benefits package.
Stay fit and energized with exclusive access to our on-site private gym at our head office.
Employee Perks:

Fuel your growth with the Tuition Assistance Program.
Double the impact of your generosity with Company Matched Charitable Donations.
Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others.
Enjoy a state-of-the-art office space with perks like a games room, a healthy snack program, a fitness studio, free gated parking, and more!
Diversity, Inclusion, and Equal Opportunity Employment:
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. goeasy is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. As an equal opportunity employer, we are committed to providing accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Please let the talent acquisition team know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.  

Additional Information: 
All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire. We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.  
#LI-JS1

Join easyfinancial, the consumer lending driver behind goeasy’s rapid growth. At goeasy, our people and culture are at the heart of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades including being named one of Canada’s Top Growing Companies, certified as a Great Place to Work®, and recognized among the Best Workplaces for Women and for having one of the Most Trusted Executive Teams, and included on TIME Magazine’s 2025 list of Canada’s Best Companies. These honors reflect our commitment to fostering an inclusive, high-performance culture where talent thrives, and innovation drives us forward. 
As one of Canada’s leading alternative consumer lenders, easyfinancial is on a mission to redefine access to credit. Since day one, we’ve been helping Canadians break through financial barriers and take control of their futures. When traditional banks say no, we say there's another way — offering real solutions, real relief, and a real second chance. Our vision? A path to a better tomorrow — starting today. 
A day in the life of a Financial Service Representative: 

Build strong relationship by welcoming and engaging customers in person, over the phone, and by email.
Demonstrate compassion and empathy for our customers by understanding their situation and needs and matching them to a suitable financial product.
Educate and empower customers to achieve their financial goals through building their credit.
Capitalize on financial cross-sales and add-on products.
Manage collections activities for all past due financial accounts.
Secure all required information to fulfill customer applications for products and services with strong attention to detail.
What we are looking for: 

Excellent communicator who is people and results-oriented, looking to drive sales and increase customer satisfaction. 
Experience in a customer-facing environment and comfortable interacting with customers over the phone. 
Strong objection handling and negotiation skills. 
Financially motivated sales representatives who thrive in fast-paced and competitive environments. 
Able to pass background checks (criminal, employment, and credit). 
Must be legally eligible to work in Canada on a full-time basis at the time of application; we are not able to provide sponsorship.
Why work with us?   

Leverage our RRSP match and Employee Share Purchase Plan programs.  
Employee discounts on furniture, electronics, and appliances.  
Access 24/7 healthcare with Virtual Doctor Appointments.  
Personalize your benefits with a customizable package including options for 100% coverage.  
Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others.  
Celebrate properly, with your birthday off PAID! Along with paid vacation and personal days.   
For complete picture of total rewards, please click here.
We are offering $18.00 - $19.00/hour CAD for this role, plus the opportunity to earn monthly bonuses.
We’re committed to attracting and rewarding top talent. Our compensation ranges are thoughtfully designed to reflect market competitiveness, internal equity, and the experience and impact each candidate brings to the role.
At goeasy, we believe transparency fosters trust — and that rewarding performance with fair, competitive pay and meaningful growth opportunities is key to our success.
Should your total compensation expectations fall above the posted range, we still encourage you to apply. If selected for an interview, you’ll have the opportunity to discuss this with our recruitment team, as there may be flexibility based on your background and overall fit.
This posting is for an existing vacancy within our team.
Diversity, Inclusion, and Equal Opportunity Employment:  
 At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. goeasy is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. As an equal opportunity employer, we are committed to providing accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Please let the talent acquisition team know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.  

 Additional Information: All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.   
 We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.  

Join easyfinancial, the consumer lending driver behind goeasy’s rapid growth. At goeasy, our people and culture are at the heart of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades including being named one of Canada’s Top Growing Companies, certified as a Great Place to Work®, and recognized among the Best Workplaces for Women and for having one of the Most Trusted Executive Teams, and included on TIME Magazine’s 2025 list of Canada’s Best Companies. These honors reflect our commitment to fostering an inclusive, high-performance culture where talent thrives, and innovation drives us forward. 
As one of Canada’s leading alternative consumer lenders, easyfinancial is on a mission to redefine access to credit. Since day one, we’ve been helping Canadians break through financial barriers and take control of their futures. When traditional banks say no, we say there's another way — offering real solutions, real relief, and a real second chance. Our vision? A path to a better tomorrow — starting today. 
A day in the life of a Regional Manager:  
The Regional Manager is responsible for leading and driving the performance of a portfolio of 9 branches in the Edmonton region. This role ensures exceptional customer experience, strong financial performance, and consistent operational execution across the region. The Regional Manager plays a critical leadership role in developing talent, strengthening engagement, and delivering sustainable business growth.

Customer Experience 
Champion a customer-first culture and ensure consistent, high-quality service across all branches 
Resolve escalated customer concerns and reinforce customer retention practices 

Leadership, Development & Retention 
Lead, coach, and develop Store Managers to build engaged, high-performing teams 
Oversee performance management, employee relations, and talent development in partnership with HR 

Financial Performance & Accountability 
Own regional P&L performance, driving revenue growth, profitability, and expense control 
Monitor key financial metrics and ensure Store Managers effectively manage branch-level performance 

Revenue Growth & Market Development 
Drive customer acquisition and portfolio growth through local marketing and company programs 
Set clear regional targets and ensure consistent execution of growth initiatives 

Operational Excellence 
Ensure compliance with operational standards, policies, and procedures across all branches 
Monitor performance metrics and implement improvements to optimize operations and collections outcomes 

What we are looking for: 

3+ years of experience in a multi-unit leadership role within retail, financial services, or a customer-focused environment 
Proven ability to lead, coach, and develop high-performing teams across multiple locations 
Strong business acumen with experience managing P&L performance and achieving financial targets 
Excellent communication, problem-solving, and decision-making skills in fast-paced environments 
Highly organized with the ability to manage competing priorities and drive results 
Demonstrated ability to influence, engage, and build relationships across all levels of the organization 
Comfortable analyzing performance metrics and using data to drive business decisions 
Postsecondary education in business or a related field is preferred 
Valid driver’s license and ability to travel within Calgary, AB and our head office in Mississauga, ON
Why work with us?   

Leverage our RRSP match and Employee Share Purchase Plan programs.  
Employee discounts on furniture, electronics, and appliances.  
Access 24/7 healthcare with Virtual Doctor Appointments.  
Personalize your benefits with a customizable package including options for 100% coverage.  
Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others.  
Celebrate properly, with your birthday off PAID! Along with paid vacation and personal days.   
For complete picture of total rewards, please click here.
We are offering $78,500.00 - $100,000.00/year CAD for this role, plus the opportunity to earn monthly bonuses.
We’re committed to attracting and rewarding top talent. Our compensation ranges are thoughtfully designed to reflect market competitiveness, internal equity, and the experience and impact each candidate brings to the role.
At goeasy, we believe transparency fosters trust — and that rewarding performance with fair, competitive pay and meaningful growth opportunities is key to our success.
Should your total compensation expectations fall above the posted range, we still encourage you to apply. If selected for an interview, you’ll have the opportunity to discuss this with our recruitment team, as there may be flexibility based on your background and overall fit.
This posting is for an existing vacancy within our team.
Diversity, Inclusion, and Equal Opportunity Employment:  
 At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. goeasy is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. As an equal opportunity employer, we are committed to providing accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Please let the talent acquisition team know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.  

 Additional Information: All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.   
 We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.

Our state-of-the-art contact center is the heartbeat of goeasy — proudly supporting our easyfinancial and easyhome brands across Canada. Join one of the country’s fastest-growing companies and be part of something extraordinary. Welcome to goeasy! 
At goeasy, our people and culture are at the heart of everything we do — and we’re proud to be recognized for it. We’ve been named one of Canada’s Top Growing Companies, Greater Toronto Top Employers, and we’re honored to have received Canada’s Most Admired Corporate Cultures award. We’re also certified as a Great Place to Work®, recognized among the Best Workplaces for Women, and celebrated for having one of the Most Trusted Executive Teams, and included on TIME Magazine’s 2025 list of Canada’s Best Companies. These accolades reflect our ongoing commitment to creating an inclusive, high-performance culture where people thrive and innovation leads the way. 
Our contact center plays a vital role in supporting over 400 retail locations across the country, helping Canadians reach their personal and financial goals. Through specialized, high-impact teams, we deliver the expert service, care, and support that fuel goeasy’s success. 
goeasy Ltd. is seeking a Third Party Collections Administrator to support our Insolvency & Collections Administration team. In this role, you will be responsible for the day-to-day administration and oversight of third-party collection agency accounts, ensuring accurate account placement, reconciliation, reporting, and compliance with company and regulatory requirements. Working closely with both internal stakeholders and external agency partners, you will help drive operational excellence, support recovery performance, and contribute to delivering positive customer outcomes while safeguarding the integrity of our collections process.
A day in the life of a Third Party Collections Administrator: 

Manage the day-to-day administration of third-party collection agency accounts, ensuring accurate and timely placement, maintenance, withdrawal, and settlement processing.
Serve as a primary point of contact for internal business units and external collection agencies, responding to inquiries, resolving routine issues, and coordinating account-related activities.
Prepare, validate, and upload agency placement files while maintaining accurate account records.
Provide agencies with account-related documentation, media files, legal documentation, customer correspondence, and other supporting records required to facilitate collection activities and dispute resolution.
Monitor and process account updates, payment applications, dispute resolutions, insolvencies, recalls, and other account status changes.
Support account reconciliations, remittance reviews, invoice verification, and the accurate recording of financial transactions.
Assist with monitoring agency compliance with contractual agreements, company policies, privacy requirements, and regulatory standards.
Compile agency performance data, maintain scorecards and key performance metrics, and assist with operational and management reporting.
Coordinate with internal stakeholders regarding escalations, legal requests, customer disputes, settlements, repossessions, insurance matters, and other specialized account activities.
Participate in agency and internal meetings, support process improvements, maintain procedures, and assist with onboarding new agency partners and future debt sale activities.
What we are looking for: 

Post-secondary education in Business Administration, Finance, Accounting, Economics, or a related field.
Collections, credit, or financial services certifications would be considered an asset.
1-3 years of experience in Financial Services, Collections, Recoveries, Credit Operations, or Loan Servicing.
Experience working with third-party collection agencies, law firms, debt buyers or outsourced service providers.
Experience administering account portfolios, processing account placements, recalls, settlements, and payment reconciliations.
Intermediate proficiency with Microsoft Excel (Pivot Tables, VLOOKUPS, Data Validation, basic reporting and analysis)
Why work with us? 

Leverage our RRSP match and Employee Share Purchase Plan programs.  
State of the art office, with free Company Gym, Games Room 
Employee discounts on furniture, electronics, and appliances.  
Access 24/7 healthcare with Virtual Doctor Appointments.  
Personalize your benefits with a customizable package including options for 100% coverage.  
Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others.  
Celebrate properly, with your birthday off PAID! Along with 5 personal days and two weeks paid vacation.   
For complete picture of total rewards, please click here.
We are offering $40,000.00 - $43,000.00/ year CAD for this role. 
We’re committed to attracting and rewarding top talent. Our compensation ranges are thoughtfully designed to reflect market competitiveness, internal equity, and the experience and impact each candidate brings to the role.
At goeasy, we believe transparency fosters trust — and that rewarding performance with fair, competitive pay and meaningful growth opportunities is key to our success.
Should your total compensation expectations fall above the posted range, we still encourage you to apply. If selected for an interview, you’ll have the opportunity to discuss this with our recruitment team, as there may be flexibility based on your background and overall fit.
This posting is for an existing vacancy within our team.
Diversity, Inclusion, and Equal Opportunity Employment:  
 At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. goeasy is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. As an equal opportunity employer, we are committed to providing accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Please let the talent acquisition team know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.  

 Additional Information: All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.   
 We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.

 

Rejoignez easyfinancière, acteur dans les prêts à la consommation, et responsable de la croissance rapide de goeasy. Chez goeasy, nos nos employés et notre culture sont au cœur de tout ce que nous faisons, et nous sommes fiers d'etre reconnus pour cela. Nous avons obtenu des récompenses prestigieuses, notamment en étant nommés l'une des Canada’s Top Growing Companies, en étant certifiés Excellent lieu de travail®, en étant reconnus parmi les Meilleurs lieux de travail dirigés par des femmes et en ayant l'une des Meilleurs lieux de travail avec les équipes de direction les plus fiables, et en figurant sur la liste 2025 des meilleures entreprises du Canada établie par le magazine TIME. Ces réalisations témoignent de notre engagement à créer une culture inclusive et performante où les gens s'épanouissent et où l'innovation nous fait avancer.
En tant que l’un des principaux prêteurs alternatifs au Canada, chez easyfinancière, nous croyons que tout le monde mérite un accès équitable au crédit, et depuis notre création, nous travaillons avec des clients comme vous pour en faire une réalité. Nous offrons un soulagement financier et une seconde chance lorsque les banques ne sont pas une option. Notre vision est d’offrir une voie vers un meilleur lendemain, dès aujourd'hui.
Pourquoi travailler chez nous?

Structure de primes mensuelles concurrentielles
Bureaux de pointe avec salle de sport gratuite et salle de jeux
Profitez de notre programme de contrepartie REER et du Régime d'achat d'actions des employés
Rabais pour les employés sur les meubles, l’électronique et les électroménagers
Accès aux soins de santé 24/7 avec rendez-vous médicaux virtuels
Personnalisez vos avantages grâce à un régime modulable incluant des options avec couverture à 100 %
Programmes de formation interne et plateformes incluant formation spécifique au poste, accompagnement de carrière, excellence en leadership, mentorat et bien d’autres
Célébrez comme il se doit, avec congé PAYÉ pour votre anniversaire! En plus de 5 jours personnels et deux semaines de vacances payées
Pour une vue d’ensemble de la rémunération globale, cliquez ici.
Une journée dans la vie d’un Représentant(e) des services financiers :

Établir une relation solide en accueillant et en engageant les clients en personne, par téléphone et par courriel.
Faire preuve de compassion et d’empathie envers nos clients en comprenant leur situation et leurs besoins, et en les dirigeant vers un produit financier approprié.
Sensibiliser et habiliter les clients à atteindre leurs objectifs financiers en améliorant leur crédit.
Tirer parti des ventes croisées financières et des produits complémentaires.
Communiquer les modalités et conditions de nos produits financiers.
Examiner et évaluer les prêts potentiels à l’aide d’analyses financières et d’autres évaluations de risques.
Gérer les activités de recouvrement pour tous les comptes financiers en souffrance.
Recueillir toutes les renseignements nécessaires pour compléter les demandes de produits et services des clients avec une grande attention aux détails.
Ce que nous recherchons :

Communicateur hors pair, axé sur les résultats et les relations, désireux de stimuler les ventes et d’accroître la satisfaction de la clientèle.
Expérience avec Salesforce et Wealthview considérée comme un atout.
Expérience dans un environnement en contact direct avec la clientèle et à l’aise avec les interactions téléphoniques.
Capacité à atteindre et dépasser les objectifs mensuels.
Solides compétences en gestion des objections et en négociation / Capacité à penser de manière créative.
Capacité à s’adapter rapidement et à proposer des solutions en temps opportun.
Compétence à traduire des informations complexes dans un langage accessible pour les clients.
Capacité à réussir les vérifications d’antécédents (judiciaires, emploi et crédit)
Diversité, inclusion et égalité des chances en matière d’emploi :

Chez goeasy, nous croyons que nous ne pouvons être les meilleurs que lorsque chacun peut se présenter au travail en étant son meilleur soi-même. goeasy s’engage à maintenir un milieu de travail inclusif, équitable et accessible. En apprenant les uns des autres à travers nos différences, nous tirons notre force de notre personnel et de nos perspectives. En tant qu’employeur souscrivant au principe de l’égalité des chances, nous nous engageons à offrir des accommodements (y compris des salles de réunion accessibles, sous-titrage pour les entrevues virtuelles, etc.) afin d’éliminer les obstacles et de favoriser la participation à toutes les étapes du processus d’embauche. Veuillez informer l’équipe d’acquisition de talents si vous avez besoin d’un accommodement et nous travaillerons avec vous pour répondre à vos besoins.

Informations supplémentaires : Tous les candidats considérés pour une embauche doivent passer une vérification des antécédents judiciaires, une vérification de crédit et une validation de leur expérience professionnelle.
Nous remercions tous les candidats intéressés; toutefois, nous ne communiquerons qu’avec ceux qui possèdent les compétences et qualifications mentionnées ci-dessus pour les inviter à une entrevue.