Make your work matter.
At goeasy we help Canadians live their lives a little easier. As an employer, goeasy is committed to providing our employees with great wages, benefits and great career opportunities. We do work that matters, let's make our work matter together.

- Public Postings
- Internal Only Postings
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Business Unit
Support Centre Mississauga
Location
Mississauga, Ontario
Join one of Canada’s fastest-growing companies and be part of something extraordinary – welcome to goeasy! At goeasy, our people and culture are at the heart of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades such as Waterstone Canada’s Most Admired Corporate Cultures, Canada’s Top Growing Companies, and the TSX30, highlighting us as one of the top performers on the TSX. We’re also thrilled to be named a Greater Toronto Top Employer and proudly certified as a Great Place to Work®. These honors reflect our commitment to fostering an inclusive, high-performance culture where talent thrives and innovation drives us forward.
As one of Canada’s leading alternative consumer lenders, we’re passionate about helping everyday Canadians create a brighter future. Our vision is to provide a path to a better tomorrow, today. We offer a full range of products, including non-prime leasing, unsecured and secured loans, and point-of-sale financing through easyhome, easyfinancial, and LendCare. If you're seeking an exciting, high-growth environment where your contributions truly matter, we want to hear from you! Join us, and together, let's create a future of financial empowerment.
We are seeking an energetic, hardworking, and motivated Bilingual (English/French) Human Resources Specialist to join our team. Reporting to the Manager of Human Resources, the Bilingual Employee Relations Specialist is primarily responsible for directly partnering with Management across the company to drive a consistent approach to interpretation and application of Company policies and practices while providing end-to-end support for corrective action and performance improvement processes. This individual needs to possess a strong understanding of company policies, procedures and employment law, while operating with respect, trust and integrity.
What will you be doing?
Providing high-quality consultation to management across the organization on strategies and approaches to manage complex employee issues.
Conducting employee investigations independently or in liaison with the internal Branch Audit team in accordance with company standards; professionally documenting findings and recommendations for appropriate resolution for review by Senior Leadership while maintaining confidentiality and integrity.
Overseeing and supporting the management team with performance management activities, including performance issues, progressive discipline/corrective action up to and including termination. This includes creating and/or reviewing documentation to support performance discussions (Written Warnings, Performance Improvement Plans, etc.).
Supporting the execution of ongoing HR initiatives such as the annual performance review process and employee engagement events.
Managing employee leaves of absence, return-to-work plans, and accommodation requests.
Actively supporting HR projects as they arise and continuously improving HR practices.
Coordinating with the management team on Health & Safety matters, including workplace injury situations.
Assisting employees and management with the interpretation of company policies and responding to inquiries and concerns.
Providing ongoing coaching and guidance to management to enhance their people management capabilities.
Maintaining current knowledge of and ensuring compliance with provincial employment laws.
Partnering with other teams within human resources to leverage employee relations insights to enhance training programs, onboarding, talent acquisition, rewards, and culture.
Performing other duties and responsibilities as assigned.
What experience do you have?
University/college degree or diploma in Human Resources or a related field.
Minimum of 1-3 years of Human Resources experience.
Fluent in English and French is required
Strong knowledge of provincial Employment Standards legislation, Human Rights, Health and Safety legislation, and other applicable employment laws.
Broad experience in policy and legislation interpretation, customer service, problem-solving, and conflict resolution.
Demonstrates discretion, confidentiality, sound judgment, and sensitivity in dealing with employee situations.
Strong time management and organizational skills, with attention to detail to manage work, competing deadlines, and sensitive projects.
Experience dealing with various levels of stakeholders across the company.
Advanced computer skills, with expertise in Microsoft Office and HRIS systems.
Superior interpersonal and communication skills (written, verbal, and presentation).
We offer a Flexible Work Program that provides you the ability to work three days onsite per week, from our Mississauga office.
Internal Applicants: please apply through the link and provide written endorsement from your current manager. Internal title will read Employee Relations Specialist
Why should you work for goeasy?
In keeping with our mission to create better tomorrows for our employees, each year goeasy commits to continuously enhancing its total rewards. Here are some of the perks we offer…
Financial Benefits:
Leverage our RRSP match and Employee Share Purchase Plan programs.
Annual bonus that rewards your hard work and dedication.
Employee discounts on furniture, electronics, and appliances.
MAT & PAT leave top-up.
Expand your financial knowledge through engaging Financial Literacy Learning opportunities.
Health and Lifestyle:
Enjoy company-paid volunteer days to give back to the community.
Access 24/7 healthcare with Virtual Doctor Appointments.
Personalize your benefits with a flexible modular benefits package.
Stay fit and energized with exclusive access to our on-site private gym at our head office.
Employee Perks:
Fuel your growth with the Tuition Assistance Program.
Double the impact of your generosity with Company Matched Charitable Donations.
Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others.
Enjoy a state-of-the-art office space with perks like a games room, a healthy snack program, a fitness studio, free gated parking, and more!
Diversity, Inclusion, and Equal Opportunity Employment:
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. This means that we are committed to cultivating and preserving a work culture where we celebrate who we are, where everyone feels seen and heard and where every employee can fulfill their potential. As an equal opportunity employer, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.
Additional Information:
All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire. We thank all interested applicants, however we will only be contacting those for interview who possess the skills and qualifications outlined above.
#LI-MM1
Join easyfinancial, the consumer lending driver behind goeasy’s rapid growth. At goeasy, our people and culture are at the heart of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades including being named one of Canada’s Top Growing Companies, certified as a Great Place to Work®, and recognized among the Best Workplaces for Women and for having one of the Most Trusted Executive Teams, and included on TIME Magazine’s 2025 list of Canada’s Best Companies. These honors reflect our commitment to fostering an inclusive, high-performance culture where talent thrives, and innovation drives us forward.
As one of Canada’s leading alternative consumer lenders, easyfinancial is on a mission to redefine access to credit. Since day one, we’ve been helping Canadians break through financial barriers and take control of their futures. When traditional banks say no, we say there's another way — offering real solutions, real relief, and a real second chance. Our vision? A path to a better tomorrow — starting today.
Why work with us?
Leverage our RRSP match and Employee Share Purchase Plan programs.
Employee discounts on furniture, electronics, and appliances.
Access 24/7 healthcare with Virtual Doctor Appointments.
Personalize your benefits with a customizable package including options for 100% coverage.
Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others.
Celebrate properly, with your birthday off PAID! Along with paid vacation and personal days.
For complete picture of total rewards, please click here.
A day in the life of a Financial Service Representative:
Build strong relationship by welcoming and engaging customers in person, over the phone, and by email.
Demonstrate compassion and empathy for our customers by understanding their situation and needs and matching them to a suitable financial product.
Educate and empower customers to achieve their financial goals through building their credit.
Capitalize on financial cross-sales and add-on products.
Manage collections activities for all past due financial accounts.
Secure all required information to fulfill customer applications for products and services with strong attention to detail.
What we are looking for:
Excellent communicator who is people and results-oriented, looking to drive sales and increase customer satisfaction.
Experience in a customer-facing environment and comfortable interacting with customers over the phone.
Strong objection handling and negotiation skills.
Financially motivated sales representatives who thrive in fast-paced and competitive environments.
Able to pass background checks (criminal, employment, and credit).
Must be legally eligible to work in Canada on a full-time basis at the time of application; we are not able to provide sponsorship.
Diversity, Inclusion, and Equal Opportunity Employment:
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. goeasy is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. As an equal opportunity employer, we are committed to providing accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Please let the talent acquisition team know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.
Additional Information: All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.
We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.
Business Unit
easyfinancial> Sudbury (efs 2520)
Location
Sudbury, Ontario
Join easyfinancial, the consumer lending driver behind goeasy’s rapid growth. At goeasy, our people and culture are at the heart of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades including being named one of Canada’s Top Growing Companies, certified as a Great Place to Work®, and recognized among the Best Workplaces for Women and for having one of the Most Trusted Executive Teams, and included on TIME Magazine’s 2025 list of Canada’s Best Companies. These honors reflect our commitment to fostering an inclusive, high-performance culture where talent thrives, and innovation drives us forward.
As one of Canada’s leading alternative consumer lenders, easyfinancial is on a mission to redefine access to credit. Since day one, we’ve been helping Canadians break through financial barriers and take control of their futures. When traditional banks say no, we say there's another way — offering real solutions, real relief, and a real second chance. Our vision? A path to a better tomorrow — starting today.
Why work with us?
Leverage our RRSP match and Employee Share Purchase Plan programs.
Employee discounts on furniture, electronics, and appliances.
Access 24/7 healthcare with Virtual Doctor Appointments.
Personalize your benefits with a customizable package including options for 100% coverage.
Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others.
Celebrate properly, with your birthday off PAID! Along with paid vacation and personal days.
For complete picture of total rewards, please click here.
A day in the life of a Financial Service Representative:
Build strong relationship by welcoming and engaging customers in person, over the phone, and by email.
Demonstrate compassion and empathy for our customers by understanding their situation and needs and matching them to a suitable financial product.
Educate and empower customers to achieve their financial goals through building their credit.
Capitalize on financial cross-sales and add-on products.
Manage collections activities for all past due financial accounts.
Secure all required information to fulfill customer applications for products and services with strong attention to detail.
What we are looking for:
Excellent communicator who is people and results-oriented, looking to drive sales and increase customer satisfaction.
Experience in a customer-facing environment and comfortable interacting with customers over the phone.
Strong objection handling and negotiation skills.
Financially motivated sales representatives who thrive in fast-paced and competitive environments.
Able to pass background checks (criminal, employment, and credit).
Must be legally eligible to work in Canada on a full-time basis at the time of application; we are not able to provide sponsorship.
Diversity, Inclusion, and Equal Opportunity Employment:
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. goeasy is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. As an equal opportunity employer, we are committed to providing accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Please let the talent acquisition team know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.
Additional Information: All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.
We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.
Business Unit
easyfinancial> Richmond Hill (efs 2645)
Location
Richmond Hill, Ontario
Join easyfinancial, the consumer lending driver behind goeasy’s rapid growth. At goeasy, our people and culture are at the heart of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades including being named one of Canada’s Top Growing Companies, certified as a Great Place to Work®, and recognized among the Best Workplaces for Women and for having one of the Most Trusted Executive Teams, and included on TIME Magazine’s 2025 list of Canada’s Best Companies. These honors reflect our commitment to fostering an inclusive, high-performance culture where talent thrives, and innovation drives us forward.
As one of Canada’s leading alternative consumer lenders, easyfinancial is on a mission to redefine access to credit. Since day one, we’ve been helping Canadians break through financial barriers and take control of their futures. When traditional banks say no, we say there's another way — offering real solutions, real relief, and a real second chance. Our vision? A path to a better tomorrow — starting today.
Why work with us?
Leverage our RRSP match and Employee Share Purchase Plan programs.
Employee discounts on furniture, electronics, and appliances.
Access 24/7 healthcare with Virtual Doctor Appointments.
Personalize your benefits with a customizable package including options for 100% coverage.
Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others.
Celebrate properly, with your birthday off PAID! Along with paid vacation and personal days.
For complete picture of total rewards, please click here.
A day in the life of a Financial Service Representative:
Build strong relationship by welcoming and engaging customers in person, over the phone, and by email.
Demonstrate compassion and empathy for our customers by understanding their situation and needs and matching them to a suitable financial product.
Educate and empower customers to achieve their financial goals through building their credit.
Capitalize on financial cross-sales and add-on products.
Manage collections activities for all past due financial accounts.
Secure all required information to fulfill customer applications for products and services with strong attention to detail.
What we are looking for:
Excellent communicator who is people and results-oriented, looking to drive sales and increase customer satisfaction.
Experience in a customer-facing environment and comfortable interacting with customers over the phone.
Strong objection handling and negotiation skills.
Financially motivated sales representatives who thrive in fast-paced and competitive environments.
Able to pass background checks (criminal, employment, and credit).
Must be legally eligible to work in Canada on a full-time basis at the time of application; we are not able to provide sponsorship.
Diversity, Inclusion, and Equal Opportunity Employment:
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. goeasy is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. As an equal opportunity employer, we are committed to providing accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Please let the talent acquisition team know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.
Additional Information: All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.
We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.
$20.00 per hour
Business Unit
easyhome> Prince George (eh 105)
Location
Prince George, British Columbia
Join easyhome — Canada’s largest lease-to-own business and a proud part of the goeasy family. At goeasy, our people and culture are the heartbeat of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades including being named one of Canada’s Top Growing Companies, certified as a Great Place to Work®, and recognized among the Best Workplaces for Women and for having one of the Most Trusted Executive Teams, and included on TIME Magazine’s 2025 list of Canada’s Best Companies. These achievements speak to our commitment to building an inclusive, high-performance culture where people thrive and innovation drives us forward.
At easyhome, we make more than home goods accessible — we help Canadians build brighter futures. Through flexible weekly and monthly payment plans, we give our customers the power to furnish their homes, improve their quality of life, and take steps toward stronger financial standing. If you’re passionate about making a difference, join us and be part of a team that empowers people to create comfortable, confident lives — one lease at a time.
Why work with us?
Leverage our RRSP match and Employee Share Purchase Plan programs.
Employee discounts on furniture, electronics, and appliances.
Access 24/7 healthcare with Virtual Doctor Appointments.
Personalize your benefits with a customizable package including options for 100% coverage.
Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others.
Celebrate properly, with your birthday off PAID! Along with paid vacation and personal days.
For complete picture of total rewards, please click here.
A Day in the life of a Delivery Specialist:
Build superior customer sales experiences by welcoming and engaging customers in person, over the phone, and by email
Support retail operations by supporting the merchandising and maintenance of the store
Deliver best in class service when delivering our products to customers’ homes
General maintenance on the truck and around the store daily
Providing exceptional customer service throughout the moving process + addressing customer concerns and ensuring satisfaction
Coordinate and finalizing paperwork with customers onsite
What we are looking for:
Full class driver’s license with a driver’s abstract in good standing
Ability to lift 50+ pounds and move large home goods
Excellent communicator who is people and results-oriented looking to drive sales and increase customer satisfaction
Some experience in a customer-facing environment
Ability to multitask and work efficiently
Able to pass background checks (criminal, employment, driving history)
Diversity, Inclusion, and Equal Opportunity Employment:
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. goeasy is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. As an equal opportunity employer, we are committed to providing accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Please let the talent acquisition team know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.
Additional Information: All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.
We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.
Join LendCare — one of Canada’s fastest-growing point-of-sale financing providers and a proud part of the goeasy family. At goeasy, our people and culture are the heartbeat of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades including being named one of Canada’s Top Growing Companies, certified as a Great Place to Work®, and recognized among the Best Workplaces for Women and for having one of the Most Trusted Executive Teams, and included on TIME Magazine’s 2025 list of Canada’s Best Companies. These achievements speak to our commitment to building an inclusive, high-performance culture where people thrive and innovation drives us forward.
At LendCare, we do more than provide financing — we help Canadians access life’s essential moments. Whether it’s healthcare, home improvement, powersports or retail purchases, we deliver fast, flexible financing solutions that make it easier for people to move forward with confidence. Backed by cutting-edge technology and a customer-first mindset, we’re redefining how Canadians pay for what matters. If you’re driven to create real impact, join us and help empower people to live life on their terms — one approval at a time.
Reporting to the Team Manager, Centralized Administration, the Payment Administration Associate will support team operations, manage administrative tasks, and handle payment processing to ensure the smooth functioning of daily activities.
Why work with us?
Leverage our RRSP match and Employee Share Purchase Plan programs.
Employee discounts on furniture, electronics, and appliances.
Access 24/7 healthcare with Virtual Doctor Appointments.
Personalize your benefits with a customizable package including options for 100% coverage.
Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others.
Celebrate properly, with your birthday off PAID! Along with paid vacation and personal days.
For complete picture of total rewards, please click here.
Day in the life of a Payment Administration Associate:
Post financial transactions (debit/credit) on customer’s and merchant’s accounts.
Respond to inquiries and request in a timely and professional manner.
Perform routine reporting, reconciliations, and maintain accurate records.
Document and maintain all operational processes and procedures.
Provide day-to-day support to management, including administrative and operational tasks.
Create and maintain electronic records and files.
Take ownership of inquiries and follow through to resolution.
Demonstrate a strong understanding of our services and offerings.
Support onboarding and training initiatives for new team members.
Collaborate with colleagues to continuously improve team processes and efficiency.
What we are looking for:
At least a year of experience working in an administrative role, experience within the Financial Services industry is an asset
Proficiency in Microsoft Word, Excel, and Outlook.
Basic understanding of accounting principles.
Strong analytical and problem-solving skills.
Creative thinker with the ability to approach challenges from different angles.
High attention to detail and accuracy; able to meet deadlines effectively.
Comfortable working in a fast-paced environment.
Available to work full-time, on-site in Pickering, ON.
Additional Requirements for Internal Candidates:
Must have been in your current role for 9 months.
Have the endorsement / support of your current manager.
Must not be currently under corrective action or within 6 months of any previous corrective action.
Must be achieving or exceeding the required level of individual performance in your current role.
Diversity, Inclusion, and Equal Opportunity Employment:
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. goeasy is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. As an equal opportunity employer, we are committed to providing accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Please let the talent acquisition team know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.
Additional Information: All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.
We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.
Business Unit
easyfinancial> Winnipeg (efs 2403)
Location
Winnipeg, Manitoba
Join easyfinancial, the consumer lending driver behind goeasy’s rapid growth. At goeasy, our people and culture are at the heart of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades including being named one of Canada’s Top Growing Companies, certified as a Great Place to Work®, and recognized among the Best Workplaces for Women and for having one of the Most Trusted Executive Teams, and included on TIME Magazine’s 2025 list of Canada’s Best Companies. These honors reflect our commitment to fostering an inclusive, high-performance culture where talent thrives, and innovation drives us forward.
As one of Canada’s leading alternative consumer lenders, easyfinancial is on a mission to redefine access to credit. Since day one, we’ve been helping Canadians break through financial barriers and take control of their futures. When traditional banks say no, we say there's another way — offering real solutions, real relief, and a real second chance. Our vision? A path to a better tomorrow — starting today.
Why work with us?
Leverage our RRSP match and Employee Share Purchase Plan programs.
Employee discounts on furniture, electronics, and appliances.
Access 24/7 healthcare with Virtual Doctor Appointments.
Personalize your benefits with a customizable package including options for 100% coverage.
Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others.
Celebrate properly, with your birthday off PAID! Along with paid vacation and personal days.
For complete picture of total rewards, please click here.
A day in the life of a Financial Service Representative:
Build strong relationship by welcoming and engaging customers in person, over the phone, and by email.
Demonstrate compassion and empathy for our customers by understanding their situation and needs and matching them to a suitable financial product.
Educate and empower customers to achieve their financial goals through building their credit.
Capitalize on financial cross-sales and add-on products.
Manage collections activities for all past due financial accounts.
Secure all required information to fulfill customer applications for products and services with strong attention to detail.
What we are looking for:
Excellent communicator who is people and results-oriented, looking to drive sales and increase customer satisfaction.
Experience in a customer-facing environment and comfortable interacting with customers over the phone.
Strong objection handling and negotiation skills.
Financially motivated sales representatives who thrive in fast-paced and competitive environments.
Able to pass background checks (criminal, employment, and credit).
Must be legally eligible to work in Canada on a full-time basis at the time of application; we are not able to provide sponsorship.
Diversity, Inclusion, and Equal Opportunity Employment:
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. goeasy is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. As an equal opportunity employer, we are committed to providing accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Please let the talent acquisition team know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.
Additional Information: All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.
We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.
Business Unit
easyfinancière> Vaudreuil (2744)
Location
Vaudreuil-Dorion, Quebec
Rejoignez easyfinancière, acteur dans les prêts à la consommation, et responsable de la croissance rapide de goeasy. Chez goeasy, nos nos employés et notre culture sont au cœur de tout ce que nous faisons, et nous sommes fiers d'etre reconnus pour cela. Nous avons obtenu des récompenses prestigieuses, notamment en étant nommés l'une des Canada’s Top Growing Companies, en étant certifiés Excellent lieu de travail®, en étant reconnus parmi les Meilleurs lieux de travail dirigés par des femmes et en ayant l'une des Meilleurs lieux de travail avec les équipes de direction les plus fiables, et en figurant sur la liste 2025 des meilleures entreprises du Canada établie par le magazine TIME. Ces réalisations témoignent de notre engagement à créer une culture inclusive et performante où les gens s'épanouissent et où l'innovation nous fait avancer.
En tant que l’un des principaux prêteurs alternatifs au Canada, chez easyfinancière, nous croyons que tout le monde mérite un accès équitable au crédit, et depuis notre création, nous travaillons avec des clients comme vous pour en faire une réalité. Nous offrons un soulagement financier et une seconde chance lorsque les banques ne sont pas une option. Notre vision est d’offrir une voie vers un meilleur lendemain, dès aujourd'hui.
Pourquoi travailler chez nous?
Structure de primes mensuelles concurrentielles
Bureaux de pointe avec salle de sport gratuite et salle de jeux
Profitez de notre programme de contrepartie REER et du Régime d'achat d'actions des employés
Rabais pour les employés sur les meubles, l’électronique et les électroménagers
Accès aux soins de santé 24/7 avec rendez-vous médicaux virtuels
Personnalisez vos avantages grâce à un régime modulable incluant des options avec couverture à 100 %
Programmes de formation interne et plateformes incluant formation spécifique au poste, accompagnement de carrière, excellence en leadership, mentorat et bien d’autres
Célébrez comme il se doit, avec congé PAYÉ pour votre anniversaire! En plus de 5 jours personnels et deux semaines de vacances payées
Pour une vue d’ensemble de la rémunération globale, cliquez ici.
Une journée dans la vie d’un Représentant des services financiers :
Établir une relation solide en accueillant et en engageant les clients en personne, par téléphone et par courriel.
Faire preuve de compassion et d’empathie envers nos clients en comprenant leur situation et leurs besoins, et en les dirigeant vers un produit financier approprié.
Sensibiliser et habiliter les clients à atteindre leurs objectifs financiers en améliorant leur crédit.
Tirer parti des ventes croisées financières et des produits complémentaires.
Communiquer les modalités et conditions de nos produits financiers.
Examiner et évaluer les prêts potentiels à l’aide d’analyses financières et d’autres évaluations de risques.
Gérer les activités de recouvrement pour tous les comptes financiers en souffrance.
Recueillir toutes les renseignements nécessaires pour compléter les demandes de produits et services des clients avec une grande attention aux détails.
Ce que nous recherchons :
Communicateur hors pair, axé sur les résultats et les relations, désireux de stimuler les ventes et d’accroître la satisfaction de la clientèle.
Expérience avec Salesforce et Wealthview considérée comme un atout.
Expérience dans un environnement en contact direct avec la clientèle et à l’aise avec les interactions téléphoniques.
Capacité à atteindre et dépasser les objectifs mensuels.
Solides compétences en gestion des objections et en négociation / Capacité à penser de manière créative.
Capacité à s’adapter rapidement et à proposer des solutions en temps opportun.
Compétence à traduire des informations complexes dans un langage accessible pour les clients.
Capacité à réussir les vérifications d’antécédents (judiciaires, emploi et crédit)
Diversité, inclusion et égalité des chances en matière d’emploi :
Chez goeasy, nous croyons que nous ne pouvons être les meilleurs que lorsque chacun peut se présenter au travail en étant son meilleur soi-même. goeasy s’engage à maintenir un milieu de travail inclusif, équitable et accessible. En apprenant les uns des autres à travers nos différences, nous tirons notre force de notre personnel et de nos perspectives. En tant qu’employeur souscrivant au principe de l’égalité des chances, nous nous engageons à offrir des accommodements (y compris des salles de réunion accessibles, sous-titrage pour les entrevues virtuelles, etc.) afin d’éliminer les obstacles et de favoriser la participation à toutes les étapes du processus d’embauche. Veuillez informer l’équipe d’acquisition de talents si vous avez besoin d’un accommodement et nous travaillerons avec vous pour répondre à vos besoins.
Informations supplémentaires : Tous les candidats considérés pour une embauche doivent passer une vérification des antécédents judiciaires, une vérification de crédit et une validation de leur expérience professionnelle.
Nous remercions tous les candidats intéressés; toutefois, nous ne communiquerons qu’avec ceux qui possèdent les compétences et qualifications mentionnées ci-dessus pour les inviter à une entrevue.
Business Unit
easyfinancière> Laval (efs 2701)
Location
Laval, Quebec
Rejoignez easyfinancière, acteur dans les prêts à la consommation, et responsable de la croissance rapide de goeasy. Chez goeasy, nos nos employés et notre culture sont au cœur de tout ce que nous faisons, et nous sommes fiers d'etre reconnus pour cela. Nous avons obtenu des récompenses prestigieuses, notamment en étant nommés l'une des Canada’s Top Growing Companies, en étant certifiés Excellent lieu de travail®, en étant reconnus parmi les Meilleurs lieux de travail dirigés par des femmes et en ayant l'une des Meilleurs lieux de travail avec les équipes de direction les plus fiables, et en figurant sur la liste 2025 des meilleures entreprises du Canada établie par le magazine TIME. Ces réalisations témoignent de notre engagement à créer une culture inclusive et performante où les gens s'épanouissent et où l'innovation nous fait avancer.
En tant que l’un des principaux prêteurs alternatifs au Canada, chez easyfinancière, nous croyons que tout le monde mérite un accès équitable au crédit, et depuis notre création, nous travaillons avec des clients comme vous pour en faire une réalité. Nous offrons un soulagement financier et une seconde chance lorsque les banques ne sont pas une option. Notre vision est d’offrir une voie vers un meilleur lendemain, dès aujourd'hui.
Pourquoi travailler chez nous?
Structure de primes mensuelles concurrentielles
Bureaux de pointe avec salle de sport gratuite et salle de jeux
Profitez de notre programme de contrepartie REER et du Régime d'achat d'actions des employés
Rabais pour les employés sur les meubles, l’électronique et les électroménagers
Accès aux soins de santé 24/7 avec rendez-vous médicaux virtuels
Personnalisez vos avantages grâce à un régime modulable incluant des options avec couverture à 100 %
Programmes de formation interne et plateformes incluant formation spécifique au poste, accompagnement de carrière, excellence en leadership, mentorat et bien d’autres
Célébrez comme il se doit, avec congé PAYÉ pour votre anniversaire! En plus de 5 jours personnels et deux semaines de vacances payées
Pour une vue d’ensemble de la rémunération globale, cliquez ici.
Une journée dans la vie d’un Représentant des services financiers :
Établir une relation solide en accueillant et en engageant les clients en personne, par téléphone et par courriel.
Faire preuve de compassion et d’empathie envers nos clients en comprenant leur situation et leurs besoins, et en les dirigeant vers un produit financier approprié.
Sensibiliser et habiliter les clients à atteindre leurs objectifs financiers en améliorant leur crédit.
Tirer parti des ventes croisées financières et des produits complémentaires.
Communiquer les modalités et conditions de nos produits financiers.
Examiner et évaluer les prêts potentiels à l’aide d’analyses financières et d’autres évaluations de risques.
Gérer les activités de recouvrement pour tous les comptes financiers en souffrance.
Recueillir toutes les renseignements nécessaires pour compléter les demandes de produits et services des clients avec une grande attention aux détails.
Ce que nous recherchons :
Communicateur hors pair, axé sur les résultats et les relations, désireux de stimuler les ventes et d’accroître la satisfaction de la clientèle.
Expérience avec Salesforce et Wealthview considérée comme un atout.
Expérience dans un environnement en contact direct avec la clientèle et à l’aise avec les interactions téléphoniques.
Capacité à atteindre et dépasser les objectifs mensuels.
Solides compétences en gestion des objections et en négociation / Capacité à penser de manière créative.
Capacité à s’adapter rapidement et à proposer des solutions en temps opportun.
Compétence à traduire des informations complexes dans un langage accessible pour les clients.
Capacité à réussir les vérifications d’antécédents (judiciaires, emploi et crédit)
Diversité, inclusion et égalité des chances en matière d’emploi :
Chez goeasy, nous croyons que nous ne pouvons être les meilleurs que lorsque chacun peut se présenter au travail en étant son meilleur soi-même. goeasy s’engage à maintenir un milieu de travail inclusif, équitable et accessible. En apprenant les uns des autres à travers nos différences, nous tirons notre force de notre personnel et de nos perspectives. En tant qu’employeur souscrivant au principe de l’égalité des chances, nous nous engageons à offrir des accommodements (y compris des salles de réunion accessibles, sous-titrage pour les entrevues virtuelles, etc.) afin d’éliminer les obstacles et de favoriser la participation à toutes les étapes du processus d’embauche. Veuillez informer l’équipe d’acquisition de talents si vous avez besoin d’un accommodement et nous travaillerons avec vous pour répondre à vos besoins.
Informations supplémentaires : Tous les candidats considérés pour une embauche doivent passer une vérification des antécédents judiciaires, une vérification de crédit et une validation de leur expérience professionnelle.
Nous remercions tous les candidats intéressés; toutefois, nous ne communiquerons qu’avec ceux qui possèdent les compétences et qualifications mentionnées ci-dessus pour les inviter à une entrevue.
Join one of Canada’s fastest-growing companies and be part of something extraordinary – welcome to goeasy! At goeasy, our people and culture are at the heart of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades such as Waterstone Canada’s Most Admired Corporate Cultures, Canada’s Top Growing Companies, and the TSX30, highlighting us as one of the top performers on the TSX. We’re also thrilled to be named a Greater Toronto Top Employer and proudly certified as a Great Place to Work®. These honors reflect our commitment to fostering an inclusive, high-performance culture where talent thrives and innovation drives us forward.
As one of Canada’s leading alternative consumer lenders, we’re passionate about helping everyday Canadians create a brighter future. Our vision is to provide a path to a better tomorrow, today. We offer a full range of products, including non-prime leasing, unsecured and secured loans, and point-of-sale financing through easyhome, easyfinancial, and LendCare.
If you're seeking an exciting, high-growth environment where your contributions truly matter, we want to hear from you! Join us, and together, let's create a future of financial empowerment.
We are looking for a Risk Analyst with proven problem-solving abilities to provide analytics expertise in support of easyfinancial, its consumer lending business. You will assist the Senior Manager, Risk and Analytics, in developing, implementing, and managing the appropriate level of risk analysis, monitoring and controls to ensure sound and consistent credit risk management practices, creating the foundation for profitable growth. Additionally, you will provide in-depth analytics to support easyhome, the company’s leasing business, and liaise with various business units to meet their data requirements.
What will you be doing?
Data mining, Modelling and Analysis:
Conduct guided analytical dives to properly diagnose, document and report on the drivers of unexpected changes to portfolio/origination composition and credit performance across multiple lending channels including retail, online lending and alternative. Communicate findings and the future impacts to losses to management.
Assist Risk and Analytics leadership by supporting the development of risk models for the purposes of origination, account management and collections.
Perform analysis leading to credit strategy optimization, including but not limited to customer risk segmentation development that improves the portfolio’s risk-reward profile.
Forecast, track and measure key business metrics including loss rates, approval rates, loan conversion rates, and credit quality for new initiatives and marketing campaigns.
Forecasting and Reporting:
Maintain a standard set of risk and performance reports that evaluate the overall credit risk of the portfolio.
Monitor and maintain a comprehensive set of reports to identify delinquency and charge off trends at the vintage and segment levels. Apply observations to loss forecasting models to capture current trends and communicate to Senior Management to identify risks and opportunities to the forecast.
Conduct sensitivity and scenario analyses to understand the impact of exogenous factors, policy and operational changes on delinquency and charge off levels.
Assist Risk and Analytics leadership by providing an objective assessment of the risk profile and performance of the easyfinancial portfolio as well as the overall business unit by regularly monitoring key risk indicators, conducting periodic credit reviews, and consistently communicating findings.
What experience do you have?
Possess a strong knowledge of quantitative methodologies, risk models, and tools.
Demonstrate strong technical knowledge of statistical analysis and modeling techniques.
Hold a University Degree in Statistics, Mathematics, or a related discipline (an advanced degree is desired).
Exhibit superior analytical skills – the ability to understand complex problems, detect trends, and analyze data to develop solutions.
Understand data extraction/mining/modeling tools, including SQL; SAS knowledge.
Communicate complex information and concepts in understandable terms, tailoring messages and content to the intended audience.
Adapt to an evolving environment with shifting priorities and the capacity to handle multiple competing demands within tight timelines.
We offer a Flexible Work Program that provides you the ability to work three days onsite per week, between our Mississauga and downtown Toronto office.
Internal Applicants: please apply through the link and provide written endorsement from your current manager.
Why should you work for goeasy?
In keeping with our mission to create better tomorrows for our employees, each year goeasy commits to continuously enhancing its total rewards. Here are some of the perks we offer…
Financial Benefits:
Leverage our RRSP match and Employee Share Purchase Plan programs.
Annual bonus that rewards your hard work and dedication.
Employee discounts on furniture, electronics, and appliances.
MAT & PAT leave top-up.
Expand your financial knowledge through engaging Financial Literacy Learning opportunities.
Health and Lifestyle:
Enjoy company-paid volunteer days to give back to the community.
Access 24/7 healthcare with Virtual Doctor Appointments.
Personalize your benefits with a flexible modular benefits package.
Stay fit and energized with exclusive access to our on-site private gym at our head office.
Employee Perks:
Fuel your growth with the Tuition Assistance Program.
Double the impact of your generosity with Company Matched Charitable Donations.
Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others.
Enjoy a state-of-the-art office space with perks like a games room, a healthy snack program, a fitness studio, free gated parking, and more!
Diversity, Inclusion, and Equal Opportunity Employment:
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. This means that we are committed to cultivating and preserving a work culture where we celebrate who we are, where everyone feels seen and heard and where every employee can fulfill their potential. As an equal opportunity employer, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.
Additional Information:
All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire. We thank all interested applicants, however we will only be contacting those for interview who possess the skills and qualifications outlined above.
Business Unit
easyfinancière> Saint-Jean-sur-Richelieu (2718)
Location
Saint-Jean-sur-Richelieu, Quebec
Rejoignez easyfinancière, acteur dans les prêts à la consommation, et responsable de la croissance rapide de goeasy. Bienvenue chez goeasy! Notre personnel et notre culture sont au cœur de tout ce que nous faisons, et nous sommes fiers d’être reconnus pour cela. Nous avons reçu des distinctions prestigieuses telles que Canada’s Top Growing Companies. Nous sommes également ravis d’avoir obtenu la certification Great Place to Work® et Best Places to Work with Most Trusted Executive Teams. Ces distinctions reflètent notre engagement envers une culture inclusive axée sur la performance, où les talents s’épanouissent et où l’innovation nous propulse vers l’avant.
En tant que l’un des principaux prêteurs alternatifs au Canada, chez easyfinancière, nous croyons que tout le monde mérite un accès équitable au crédit, et depuis notre création, nous travaillons avec des clients comme vous pour en faire une réalité. Nous offrons un soulagement financier et une seconde chance lorsque les banques ne sont pas une option. Notre vision est d’offrir une voie vers un meilleur lendemain, dès aujourd'hui.
Pourquoi travailler avec nous?
• Profitez de notre programme de contrepartie REER et du programme d’achat d’actions des employés
• Rabais pour les employés sur les meubles, l’électronique et les électroménagers
• Accès aux soins de santé 24/7 avec des rendez-vous médicaux virtuels
• Personnalisez vos avantages grâce à un régime modulable incluant des options avec couverture à 100 %
• Programmes de formation interne et plateformes incluant formation spécifique au poste, accompagnement de carrière, excellence en leadership, mentorat et bien d’autres
• Célébrez comme il se doit, avec congé PAYÉ pour votre anniversaire! En plus de 5 jours personnels
• Pour une vue d’ensemble du programme de récompense, cliquez ici
Une journée dans la vie d’un Représentant des services financiers :
• Établir une relation solide en accueillant et en engageant les clients en personne, par téléphone et par courriel
• Faire preuve de compassion et d’empathie envers nos clients en comprenant leur situation et leurs besoins, et en les dirigeant vers un produit financier approprié
• Sensibiliser et habiliter les clients à atteindre leurs objectifs financiers en améliorant leur crédit
• Tirer parti des ventes croisées financières et des produits complémentaires
• Communiquer les modalités et conditions de nos produits financiers
• Examiner et évaluer les prêts potentiels à l’aide d’analyses financières et d’autres évaluations de risques
• Gérer les activités de recouvrement pour tous les comptes financiers en souffrance
• Recueillir toutes les renseignements nécessaires pour compléter les demandes de produits et services des clients avec une grande attention aux détails
Ce que nous recherchons :
• Communicateur hors pair, axé sur les résultats et les relations, désireux de stimuler les ventes et d’accroître la satisfaction de la clientèle
• Expérience avec Salesforce et Wealthview considérée comme un atout
• Expérience dans un environnement en contact direct avec la clientèle et à l’aise avec les interactions téléphoniques
• Capacité à atteindre et dépasser les objectifs mensuels
• Solides compétences en gestion des objections et en négociation / Capacité à penser de manière créative
• Capacité à s’adapter rapidement et à proposer des solutions en temps opportun
• Compétence à traduire des informations complexes dans un langage accessible pour les clients
• Capacité à réussir les vérifications d’antécédents (judiciaires, emploi et crédit)
Diversité, inclusion et égalité des chances en matière d’emploi :
Chez goeasy, nous croyons que nous ne pouvons être les meilleurs que lorsque chacun peut se présenter au travail en étant son meilleur soi-même. goeasy s’engage à maintenir un milieu de travail inclusif, équitable et accessible. En apprenant les uns des autres à travers nos différences, nous tirons notre force de notre personnel et de nos perspectives. En tant qu’employeur souscrivant au principe de l’égalité des chances, nous nous engageons à offrir des accommodements (y compris des salles de réunion accessibles, sous-titrage pour les entrevues virtuelles, etc.) afin d’éliminer les obstacles et de favoriser la participation à toutes les étapes du processus d’embauche. Veuillez informer l’équipe d’acquisition de talents si vous avez besoin d’un accommodement et nous travaillerons avec vous pour répondre à vos besoins.
Informations supplémentaires : Tous les candidats considérés pour une embauche doivent passer une vérification des antécédents judiciaires, une vérification de crédit et une validation de leur expérience professionnelle.
Nous remercions tous les candidats intéressés; toutefois, nous ne communiquerons qu’avec ceux qui possèdent les compétences et qualifications mentionnées ci-dessus pour les inviter à une entrevue.
En tant que l’un des principaux prêteurs alternatifs au Canada, chez easyfinancière, nous croyons que tout le monde mérite un accès équitable au crédit, et depuis notre création, nous travaillons avec des clients comme vous pour en faire une réalité. Nous offrons un soulagement financier et une seconde chance lorsque les banques ne sont pas une option. Notre vision est d’offrir une voie vers un meilleur lendemain, dès aujourd'hui.
Pourquoi travailler avec nous?
• Profitez de notre programme de contrepartie REER et du programme d’achat d’actions des employés
• Rabais pour les employés sur les meubles, l’électronique et les électroménagers
• Accès aux soins de santé 24/7 avec des rendez-vous médicaux virtuels
• Personnalisez vos avantages grâce à un régime modulable incluant des options avec couverture à 100 %
• Programmes de formation interne et plateformes incluant formation spécifique au poste, accompagnement de carrière, excellence en leadership, mentorat et bien d’autres
• Célébrez comme il se doit, avec congé PAYÉ pour votre anniversaire! En plus de 5 jours personnels
• Pour une vue d’ensemble du programme de récompense, cliquez ici
Une journée dans la vie d’un Représentant des services financiers :
• Établir une relation solide en accueillant et en engageant les clients en personne, par téléphone et par courriel
• Faire preuve de compassion et d’empathie envers nos clients en comprenant leur situation et leurs besoins, et en les dirigeant vers un produit financier approprié
• Sensibiliser et habiliter les clients à atteindre leurs objectifs financiers en améliorant leur crédit
• Tirer parti des ventes croisées financières et des produits complémentaires
• Communiquer les modalités et conditions de nos produits financiers
• Examiner et évaluer les prêts potentiels à l’aide d’analyses financières et d’autres évaluations de risques
• Gérer les activités de recouvrement pour tous les comptes financiers en souffrance
• Recueillir toutes les renseignements nécessaires pour compléter les demandes de produits et services des clients avec une grande attention aux détails
Ce que nous recherchons :
• Communicateur hors pair, axé sur les résultats et les relations, désireux de stimuler les ventes et d’accroître la satisfaction de la clientèle
• Expérience avec Salesforce et Wealthview considérée comme un atout
• Expérience dans un environnement en contact direct avec la clientèle et à l’aise avec les interactions téléphoniques
• Capacité à atteindre et dépasser les objectifs mensuels
• Solides compétences en gestion des objections et en négociation / Capacité à penser de manière créative
• Capacité à s’adapter rapidement et à proposer des solutions en temps opportun
• Compétence à traduire des informations complexes dans un langage accessible pour les clients
• Capacité à réussir les vérifications d’antécédents (judiciaires, emploi et crédit)
Diversité, inclusion et égalité des chances en matière d’emploi :
Chez goeasy, nous croyons que nous ne pouvons être les meilleurs que lorsque chacun peut se présenter au travail en étant son meilleur soi-même. goeasy s’engage à maintenir un milieu de travail inclusif, équitable et accessible. En apprenant les uns des autres à travers nos différences, nous tirons notre force de notre personnel et de nos perspectives. En tant qu’employeur souscrivant au principe de l’égalité des chances, nous nous engageons à offrir des accommodements (y compris des salles de réunion accessibles, sous-titrage pour les entrevues virtuelles, etc.) afin d’éliminer les obstacles et de favoriser la participation à toutes les étapes du processus d’embauche. Veuillez informer l’équipe d’acquisition de talents si vous avez besoin d’un accommodement et nous travaillerons avec vous pour répondre à vos besoins.
Informations supplémentaires : Tous les candidats considérés pour une embauche doivent passer une vérification des antécédents judiciaires, une vérification de crédit et une validation de leur expérience professionnelle.
Nous remercions tous les candidats intéressés; toutefois, nous ne communiquerons qu’avec ceux qui possèdent les compétences et qualifications mentionnées ci-dessus pour les inviter à une entrevue.
Business Unit
Support Centre Mississauga
Location
Mississauga, Ontario
Join one of Canada’s fastest-growing companies and be part of something extraordinary – welcome to goeasy! At goeasy, our people and culture are at the heart of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades such as Waterstone Canada’s Most Admired Corporate Cultures, Canada’s Top Growing Companies, and the TSX30, highlighting us as one of the top performers on the TSX. We’re also thrilled to be named a Greater Toronto Top Employer and proudly certified as a Great Place to Work®. These honors reflect our commitment to fostering an inclusive, high-performance culture where talent thrives and innovation drives us forward.
As one of Canada’s leading alternative consumer lenders, we’re passionate about helping everyday Canadians create a brighter future. Our vision is to provide a path to a better tomorrow, today. We offer a full range of products, including non-prime leasing, unsecured and secured loans, and point-of-sale financing through easyhome, easyfinancial, and LendCare. If you're seeking an exciting, high-growth environment where your contributions truly matter, we want to hear from you! Join us, and together, let's create a future of financial empowerment.
The Manager, Credit Card Processes (Business Processes) will be responsible for leading the development, implementation, and ongoing management of business processes that support the delivery and optimization of the credit card portfolio. This role involves collaborating cross-functionally, ensuring compliance, monitoring performance, optimizing processes, and maintaining control mechanisms to improve portfolio efficiency and customer satisfaction.
What will you be doing?
Process Establishment and Optimization
Lead the design, establishment, and documentation of business processes.
Collaborate with key stakeholders (e.g., IT, Finance, Operations, Risk, Marketing) to ensure seamless integration of new services and initiatives.
Continuously assess and optimize existing processes for efficiency, effectiveness, and scalability.
Monitoring and Performance Reporting
Develop key performance indicators (KPIs) and metrics for credit card operations.
Monitor ongoing processes to ensure alignment with organizational goals, compliance standards, and customer expectations.
Provide regular reports on process performance, highlighting trends, issues, and opportunities for improvement.
Identify and address process breakdowns using various management techniques and tools, including Visual Management, Business Process Management, root cause analysis, and Lean methodologies.
Risk and Compliance Controls
Work with legal stakeholders to ensure business processes for credit cards comply with regulatory requirements and internal policies.
Establish control mechanisms to identify and mitigate potential risks related to service delivery and customer interactions.
Cross-functional Collaboration
Work closely with product, marketing, finance, risk, IT, and customer service teams to drive initiatives supporting the credit card portfolio.
Provide leadership and guidance to teams involved in service delivery, ensuring alignment and continuous improvement.
Continuous Improvement and Innovation
Identify opportunities for process improvements and automation to enhance operational efficiency and customer satisfaction.
Foster a culture of innovation by recommending new strategies, tools, and technologies to improve service offerings.
Training and Development
Develop training materials and resources for staff to manage business processes effectively.
Provide training to internal stakeholders on process updates, changes, and new initiatives.
What experience do you have?
Bachelor’s degree.
Six Sigma, Lean, PMP certifications.
Minimum 5 years in business process management, risk management, or project management within the credit card or financial services industry.
Strong knowledge of credit card products and regulatory frameworks governing the financial services industry.
Proven experience in process design, monitoring, and control implementation.
Experience working with cross-functional teams and managing multiple projects simultaneously.
Strong analytical skills with the ability to interpret data, assess performance, and implement corrective actions.
Structured approach to problem-solving, focused on defining problems and solutions based on data.
Excellent communication and interpersonal skills, capable of working with senior leadership and cross-functional teams.
Ability to identify and mitigate risks and ensure compliance with regulatory requirements.
Strong problem-solving abilities and the capacity to drive process improvement initiatives.
Proficient in process mapping tools, project management software, and Microsoft Office Suite.
We offer a Flexible Work Program that provides you the ability to work three days onsite per week, from our Mississauga office.
Internal Applicants: please apply through the link and provide written endorsement from your current manager.
Why should you work for goeasy?
In keeping with our mission to create better tomorrows for our employees, each year goeasy commits to continuously enhancing its total rewards. Here are some of the perks we offer…
Financial Benefits:
Leverage our RRSP match and Employee Share Purchase Plan programs.
Annual bonus that rewards your hard work and dedication.
Employee discounts on furniture, electronics, and appliances.
MAT & PAT leave top-up.
Expand your financial knowledge through engaging Financial Literacy Learning opportunities.
Health and Lifestyle:
Enjoy company-paid volunteer days to give back to the community.
Access 24/7 healthcare with Virtual Doctor Appointments.
Personalize your benefits with a flexible modular benefits package.
Stay fit and energized with exclusive access to our on-site private gym at our head office.
Employee Perks:
Fuel your growth with the Tuition Assistance Program.
Double the impact of your generosity with Company Matched Charitable Donations.
Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others.
Enjoy a state-of-the-art office space with perks like a games room, a healthy snack program, a fitness studio, free gated parking, and more!
Diversity, Inclusion, and Equal Opportunity Employment:
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. This means that we are committed to cultivating and preserving a work culture where we celebrate who we are, where everyone feels seen and heard and where every employee can fulfill their potential. As an equal opportunity employer, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.
Additional Information:
All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire. We thank all interested applicants, however we will only be contacting those for interview who possess the skills and qualifications outlined above.
Business Unit
Support Centre Mississauga
Location
Mississauga, Ontario
Join one of Canada’s fastest-growing companies and be part of something extraordinary – welcome to goeasy! At goeasy, our people and culture are at the heart of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades such as Waterstone Canada’s Most Admired Corporate Cultures, Canada’s Top Growing Companies, and the TSX30, highlighting us as one of the top performers on the TSX. We’re also honoured to be named a Greater Toronto Top Employer and recognized by Great Place to Work® as having the Best Workplaces for Women & Most Trusted Executive Teams, and included on TIME Magazine’s 2025 list of Canada’s Best Companies. These honours reflect our commitment to fostering an inclusive, high-performance culture where talent thrives and innovation drives us forward.
As one of Canada’s leading alternative consumer lenders, we’re passionate about helping everyday Canadians create a brighter future. Our vision is to provide a path to a better tomorrow, today. We offer a full range of products, including non-prime leasing, unsecured and secured loans, and point-of-sale financing through easyhome, easyfinancial, and LendCare.
If you're seeking an exciting, high-growth environment where your contributions truly matter, we want to hear from you! Join us, and together, let's create a future of financial empowerment.
We are seeking a strategic, results-driven Senior Manager, IT Vendor Management, to lead all aspects of IT vendor management, sourcing strategy, contract negotiation, and performance optimization within our VMO (Vendor Management Office). Working in close partnership with the IT Leadership and Legal teams, you will play a critical role in maximizing commercial value, minimizing risk, and ensuring vendor partnerships align with our broader technology and business goals.
This role requires a high degree of business and financial acumen, deep contracting experience, and a proven ability to negotiate and manage complex IT engagements across software, services, cloud, hardware, and consulting categories. You will also have demonstrated your ability to work with highly demanding stakeholders, with competing priorities, withing tight timeframes.
What will you be doing?
Key Responsibilities:
IT Strategy & Sourcing including Vendor Strategy
Own and evolve the IT category strategy, aligned with enterprise goals and evolving technology needs.
Negotiate and structure contract commercial terms, ensuring alignment with organizational objectives and balancing cost, value, and risk exposure.
Drive industry scans, vendor market research, and competitive sourcing processes (RFx).
Lead vendor evaluation, scoring, and selection with key business and technical stakeholders.
Contracting & Commercial Negotiation
Lead end-to-end contract execution for IT deals—scope, pricing models, SLAs, delivery commitments, renewal options, and commercial terms.
Collaborate with Legal, Security, Procurement, and Finance to ensure holistic deal structuring.
Negotiate best-in-class commercial outcomes in both new agreements and renewals/extensions.
Vendor Performance & Relationship Management
Act as the primary relationship manager for strategic IT vendors.
Establish and track KPIs, SLAs, and performance dashboards; oversee vendor QBRs.
Working closely with IT leadership team, drive post-contract performance reviews and continuous improvement conversations.
Own and manage the annual IT Vendor Conference, including innovate on vendor engagement and relationships.
Governance & Optimization
In close partnership with the Legal team, maintain and streamline contracting processes, playbooks, and escalation frameworks.
Support IT leadership with vendor risk, cost, and performance reporting.
Monitor contract renewals, retirements, and develop proactive renewal strategies.
What experience do you have?
Bachelor’s degree in Business, Finance, IT, or a related field (MBA or equivalent preferred).
8–10+ years of experience in IT procurement, category management, vendor management, or IT sourcing.
Deep understanding of IT commercial models, contract terms, and risk mitigation.
Proven track record managing large, complex vendor portfolios (SaaS, IaaS, professional services, etc.).
Strong negotiation, influencing, and cross-functional collaboration skills.
Excellent financial, analytical, and business storytelling capabilities.
Experience working within a VMO or IT PMO is a strong asset.
We offer a Flexible Work Program that provides you the ability to work three days onsite per week, from our Mississauga office.
Why should you work for goeasy?
In keeping with our mission to create better tomorrows for our employees, each year goeasy commits to continuously enhancing its total rewards. Here are some of the perks we offer:
Financial Benefits:
RRSP matching and Employee Share Purchase Plan programs.
Annual bonus that rewards your hard work and dedication.
Employee discounts on furniture, electronics, and appliances.
MAT & PAT leave top-up.
Expand your financial knowledge through engaging Financial Literacy Learning opportunities.
Health and Lifestyle:
Enjoy company-paid volunteer days to give back to the community.
Access 24/7 healthcare with Virtual Doctor Appointments.
Personalize your benefits with a flexible modular benefits package.
Stay fit and energized with exclusive access to our on-site private gym at our head office.
Employee Perks:
Fuel your growth with the Tuition Assistance Program.
Double the impact of your generosity with Company Matched Charitable Donations.
Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others.
Enjoy a state-of-the-art office space with perks like a games room, a healthy snack program, a fitness studio, free gated parking, and more!
Internal Applicants: please apply through the link and provide written endorsement from your current manager.
Diversity, Inclusion, and Equal Opportunity Employment:
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. goeasy is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. As an equal opportunity employer, we are committed to providing accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Please let the talent acquisition team know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.
Additional Information:
All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire. We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.
Business Unit
easyfinancial> Danforth and Victoria Park Ave
Location
Toronto, Ontario
Join easyfinancial, the consumer lending driver behind goeasy’s rapid growth. At goeasy, our people and culture are at the heart of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades including being named one of Canada’s Top Growing Companies, certified as a Great Place to Work®, and recognized among the Best Workplaces for Women and for having one of the Most Trusted Executive Teams, and included on TIME Magazine’s 2025 list of Canada’s Best Companies. These honors reflect our commitment to fostering an inclusive, high-performance culture where talent thrives, and innovation drives us forward.
As one of Canada’s leading alternative consumer lenders, easyfinancial is on a mission to redefine access to credit. Since day one, we’ve been helping Canadians break through financial barriers and take control of their futures. When traditional banks say no, we say there's another way — offering real solutions, real relief, and a real second chance. Our vision? A path to a better tomorrow — starting today.
Why work with us?
Leverage our RRSP match and Employee Share Purchase Plan programs.
Employee discounts on furniture, electronics, and appliances.
Access 24/7 healthcare with Virtual Doctor Appointments.
Personalize your benefits with a customizable package including options for 100% coverage.
Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others.
Celebrate properly, with your birthday off PAID! Along with paid vacation and personal days.
For complete picture of total rewards, please click here.
A day in the life of a Branch Manager:
Create a vision and objective, leading your team to hit your branch, portfolio goals and capitalize on financial cross-sales and add-on products.
Plan schedules, administer timesheets, manage payroll, and other ad hoc administrative duties.
Build superior customer sales experiences by welcoming and engaging customers in person, over the phone, and by email.
Demonstrate compassion and empathy for our customers by understanding their situation and needs and matching them to a suitable financial product.
Manage the health of your branch’s portfolio by ensuring accounts are in good standing and preventing customers from falling into a state of delinquency.
Secure all required information to fulfill customer applications for products and services with strong attention to detail.
What we are looking for:
Some experience in a leadership capacity overseeing different functionalities, preferably in a sales environment.
Excellent communicator who is people and results-oriented, looking to drive sales and increase customer satisfaction.
Experience in training and managing a small team.
Must be computer-savvy with the ability to quickly adapt to new software applications.
Able to pass background checks (criminal, employment, and credit).
Must be legally eligible to work in Canada on a full-time basis at the time of application; we are not able to provide sponsorship.
Diversity, Inclusion, and Equal Opportunity Employment:
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. goeasy is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. As an equal opportunity employer, we are committed to providing accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Please let the talent acquisition team know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.
Additional Information: All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.
We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.
Business Unit
easyhome> Longueuil (eh 701)
Location
Longueuil, Quebec
Marque phare de goeasy, easyhome est la plus grande entreprise de location-achat au Canada. En rejoignant easyhome, vous pourrez faire une réelle différence dans la vie de tous les Canadiens! Bienvenue chez goeasy! Chez goeasy, notre personnel et notre culture sont au cœur de tout ce que nous faisons, et nous en sommes fiers. Nous avons reçu des distinctions prestigieuses telles que Meilleures entreprises en croissance au Canada. Nous sommes également ravis d'avoir reçu les certifications de Meilleurs lieux de travailMD et Meilleurs lieux de travail avec les équipes de direction les plus fiables, et en figurant sur la liste 2025 des meilleures entreprises du Canada établie par le magazine TIME. Ces distinctions reflètent notre engagement à favoriser une culture d'inclusion et de haut rendement où les talents s'épanouissent et où l'innovation est notre moteur.
Rejoignez easyhome, la plus grande entreprise de location-achat au Canada, où vous pourrez faire une réelle différence dans la vie de tous les Canadiens! Nous sommes fiers d'aider nos clients à atteindre leurs objectifs personnels et financiers en rendant les articles ménagers abordables grâce à des plans de paiement hebdomadaires et mensuels flexibles. Faites partie d'une équipe qui permet aux gens de créer des maisons confortables et heureuses tout en établissant des bases de crédit solides.
Pourquoi travailler avec nous?
Nous offrons des cotisations égales versées à un REER et un régime d'achat d'actions pour les employés.
Réductions pour les employés sur le mobilier, l'électronique et les appareils ménagers
Accédez à des soins de santé 24 heures sur 24 et 7 jours sur 7 grâce aux rendez-vous médicaux virtuels.
Personnalisez vos avantages sociaux grâce à une formule personnalisable comprenant des options de couverture à 100 %.
Programmes et plateformes de formation au développement interne, y compris la formation spécifique à un emploi, l'accompagnement de carrière, l'excellence en leadership, le mentorat, et bien d'autres encore.
Célébrez votre anniversaire comme il se doit, en prenant un jour de congé PAYÉ! Vous aurez également droit à cinq jours de congés personnels.
Pour un aperçu complet des rémunérations totales, veuillez cliquer ici.
Une journée dans la vie d'un spécialiste de la fidélisation des clients :
Bâtir des expériences de ventes de qualité supérieure en accueillant les clients et en dialoguant avec eux en personne, au téléphone et par courriel.
Comprendre les besoins des clients en leur proposant les solutions qui leur conviennent le mieux.
Communiquer les conditions générales de nos produits financiers et la manière dont nous pouvons les aider à atteindre leurs objectifs.
Développer et maintenir des relations solides avec les clients en interagissant avec eux au quotidien.
Soutenir les opérations de vente au détail en gérant les comptes clients, les activités de recouvrement, ainsi que le marchandisage et l'entretien du magasin.
Gérer les comptes débiteurs en surveillant les comptes en souffrance sur une base hebdomadaire.
Gardez votre magasin à son meilleur en maintenant la propreté, l’organisation et un environnement prêt à accueillir les clients.
Donnez vie aux produits en assemblant et démontant les appareils électroniques et les meubles selon les besoins.
Faites partie de l’expérience de livraison en aidant le chauffeur-livreur à charger, décharger et placer les meubles dans les maisons des clients en toute sécurité, selon les besoins.
Ce que nous recherchons :
Excellent communicateur, axé sur les gens et les résultats, cherchant à stimuler les ventes et à accroître la satisfaction des clients.
L'aptitude à effectuer plusieurs tâches à la fois et à apprendre rapidement une variété de tâches.
Permis de conduire de classe complète avec dossier conducteur en règle.
L'aptitude à soulever plus de 25 kg et à déplacer de gros articles ménagers est considérée comme un atout.
L'aptitude à se soumettre à des vérifications des antécédents (casier judiciaire, emploi).
Une expérience dans un environnement en contact direct avec les clients.
Une bonne maîtrise des relations téléphoniques avec les clients.
Diversité, inclusion et égalité des chances en matière d'emploi :
Chez goeasy, nous pensons que nous ne pouvons être les meilleurs que lorsque les gens peuvent donner le meilleur d'eux-mêmes au travail chaque jour. goeasy s'engage à offrir un lieu de travail inclusif, équitable et accessible. En apprenant des différences de chacun, nous nous renforçons grâce à nos gens et à nos points de vue. En tant qu'employeur souscrivant au principe de l'égalité des chances, nous nous engageons à fournir des mesures d'adaptation (salles de réunion accessibles, sous-titrage pour les entretiens virtuels, etc.) pour nous aider à éliminer les obstacles afin que vous puissiez participer à l'ensemble du processus d'entretien d'embauche. Veuillez faire savoir à l'équipe d'acquisition si vous avez besoin d'une mesure d'adaptation pendant tout aspect du processus de recrutement et nous travaillerons avec vous pour répondre à vos besoins.
Renseignements additionnels : Tous les candidats envisagés doivent passer avec succès une vérification de leurs antécédents criminels et de leur solvabilité, ainsi qu'une validation de leur expérience professionnelle pour pouvoir être embauchés.
Nous remercions tous les candidats intéressés, mais nous ne contacterons pour un entretien que ceux qui possèdent les compétences et les qualifications décrites ci-dessus.
Business Unit
Head Office - Downtown Montreal
Location
Montréal, Quebec
Notre centre de contact ultramoderne soutient nos marques easyfinancière et easyhome à travers le pays! Rejoignez l’une des entreprises à la croissance la plus rapide au pays et faites partie de quelque chose d’extraordinaire – bienvenue chez goeasy! Chez goeasy, nos employés et notre culture sont au cœur de tout ce que nous faisons, et nous sommes fiers d’être reconnus pour cela. Nous avons reçu des distinctions prestigieuses telles que Canada’s Top Growing Companies, Waterstone Canada's Most Admired Corporate Cultures. Nous sommes également ravis d’avoir été nommés parmi Greater Toronto Top Employer et d’avoir obtenu la certification Great Place to Work®. Ces honneurs reflètent notre engagement envers une culture inclusive axée sur la performance, où les talents s’épanouissent et où l’innovation nous propulse vers l’avant.
Notre Centre de contact national est le cœur battant de la culture de goeasy! Nous soutenons plus de 400 établissements de vente au détail à travers le Canada en aidant nos clients à atteindre leurs objectifs personnels et financiers grâce à nos équipes fonctionnelles spécialisées.
Pourquoi travailler chez nous?
• Structure de primes mensuelles concurrentielles
• Profitez de notre programme de contrepartie REER et du Régime d'achat d'actions des employés
• Rabais pour les employés sur les meubles, l’électronique et les électroménagers
• Accès aux soins de santé 24/7 avec rendez-vous médicaux virtuels
• Personnalisez vos avantages grâce à un régime modulable incluant des options avec couverture à 100 %
• Programmes de formation interne et plateformes incluant formation spécifique au poste, accompagnement de carrière, excellence en leadership, mentorat et bien d’autres
• Célébrez comme il se doit, avec congé PAYÉ pour votre anniversaire! En plus de 5 jours personnels et deux semaines de vacances payées
• Pour une vue d’ensemble de la rémunération globale, cliquez ici
Une journée dans la vie d’un Représentant des ventes financières :
• Gérer les appels entrants et sortants et les suivis auprès des nouveaux demandeurs et des demandeurs existants par téléphone et par courriel
• Soumettre et traiter avec exactitude les demandes de prêt dans le système de souscription
• Capacité à travailler dans un environnement dynamique à volume élevé et à effectuer plusieurs tâches à la fois
• Promouvoir la vente de produits additionnels de valeur
• Fournir un service optimal à notre base de demandeurs existants en répondant de manière rapide et précise aux demandes multiples et complexes
• Respecter les politiques et procédures établies (ex. : protection de la vie privée, LBA) lors de la prestation de services et de la gestion des comptes
• Collaborer avec la direction des ventes pour développer et améliorer continuellement l’unité d’affaires
• Responsable d’atteindre et de maintenir les objectifs de ventes mensuels
Ce que nous recherchons :
• Expérience en vente téléphonique dans un centre d’appels considérée comme un atout
• Connaissance pratique des prêts et des produits de services financiers souhaitée
• Excellentes compétences en communication verbale et écrite, ainsi qu’en relations interpersonnelles
• Excellente écoute active et forte capacité à transmettre de l’information et à vendre nos produits
• Autonomie, grande énergie et profil axé sur les objectifs
• Capacité à travailler dans un environnement rapide et axé sur la performance
• Capacité à travailler de façon autonome et à atteindre les cibles mensuelles de performance / indicateurs clés de rendement
Diversité, inclusion et égalité des chances en matière d’emploi :
Chez goeasy, nous croyons que nous ne pouvons être les meilleurs que lorsque chacun peut se présenter au travail en étant son meilleur soi-même. goeasy s’engage à maintenir un milieu de travail inclusif, équitable et accessible. En apprenant les uns des autres à travers nos différences, nous tirons notre force de notre personnel et de nos perspectives. En tant qu’employeur souscrivant au principe de l’égalité des chances, nous nous engageons à offrir des accommodements (y compris des salles de réunion accessibles, sous-titrage pour les entrevues virtuelles, etc.) afin d’éliminer les obstacles et de favoriser la participation à toutes les étapes du processus d’embauche. Veuillez informer l’équipe d’acquisition de talents si vous avez besoin d’un accommodement et nous travaillerons avec vous pour répondre à vos besoins.
Informations supplémentaires : Tous les candidats considérés pour une embauche doivent passer une vérification des antécédents judiciaires, une vérification de crédit et une validation de leur expérience professionnelle.
Nous remercions tous les candidats intéressés; toutefois, nous ne communiquerons qu’avec ceux qui possèdent les compétences et qualifications mentionnées ci-dessus pour les inviter à une entrevue.
Business Unit
easyhome> Prince Albert (eh 304)
Location
Prince Albert, Saskatchewan
Join easyhome — Canada’s largest lease-to-own business and a proud part of the goeasy family. At goeasy, our people and culture are the heartbeat of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades including being named one of Canada’s Top Growing Companies, certified as a Great Place to Work®, and recognized among the Best Workplaces for Women and for having one of the Most Trusted Executive Teams, and included on TIME Magazine’s 2025 list of Canada’s Best Companies. These achievements speak to our commitment to building an inclusive, high-performance culture where people thrive and innovation drives us forward.
At easyhome, we make more than home goods accessible — we help Canadians build brighter futures. Through flexible weekly and monthly payment plans, we give our customers the power to furnish their homes, improve their quality of life, and take steps toward stronger financial standing. If you’re passionate about making a difference, join us and be part of a team that empowers people to create comfortable, confident lives — one lease at a time.
Why work with us?
Leverage our RRSP match and Employee Share Purchase Plan programs.
Employee discounts on furniture, electronics, and appliances.
Access 24/7 healthcare with Virtual Doctor Appointments.
Personalize your benefits with a customizable package including options for 100% coverage.
Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others.
Celebrate properly, with your birthday off PAID! Along with paid vacation and personal days.
For complete picture of total rewards, please click here.
A day in a life of a Leasing Specialist:
Build superior customer sales experiences by welcoming and engaging customers in person, over the phone, and by email
Demonstrate compassion and empathy for our customers by understanding their situation and needs
Educate and empower customers to achieve their financial goals through building their credit
Communicate the terms and conditions of our financial products
Support retail operations by managing customer accounts, collection activities, the merchandising and maintenance of the store
Verifying pricing on items daily
Secure all required information to fulfill customer applications for products and services with strong attention to detail
Communicating the terms and conditions of our lease agreements and follow best in class sales practices to minimize future collections
Keep your store looking its best by maintaining cleanliness, organization, and a customer-ready environment.
Bring products to life by assembling and disassembling electronics and home furnishings as needed.
Be part of the delivery experience by assisting the Delivery Driver with safely loading, unloading, and placing home furnishings in customers’ homes as needed.
What we are looking for:
Excellent communicator who is people and results-oriented looking to drive sales and increase customer satisfaction
Combination of technical and interpersonal skills
Comfortable with repetitive tasks + ability to multitask
Comfortable following up with customers via phone + attention to detail
Some experience in a customer-facing environment
Able to pass background checks (criminal, employment)
Full class driver’s license is considered an asset
Ability to lift 50+ pounds is considered an asset
Diversity, Inclusion, and Equal Opportunity Employment:
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. goeasy is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. As an equal opportunity employer, we are committed to providing accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Please let the talent acquisition team know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.
Additional Information: All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.
We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.
Business Unit
Support Centre Mississauga
Location
Mississauga, Ontario
Join one of Canada’s fastest-growing companies and be part of something extraordinary – welcome to goeasy! At goeasy, our people and culture are at the heart of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades such as Waterstone Canada’s Most Admired Corporate Cultures, Canada’s Top Growing Companies, and the TSX30, highlighting us as one of the top performers on the TSX. We’re also honored to be named a Greater Toronto Top Employer and recognized by Great Place to Work® as having the Best Workplaces for Women, and having one of the Most Trusted Executive Teams, and included on TIME Magazine’s 2025 list of Canada’s Best Companies. These honors reflect our commitment to fostering an inclusive, high-performance culture where talent thrives and innovation drives us forward.
As one of Canada’s leading alternative consumer lenders, we’re passionate about helping everyday Canadians create a brighter future. Our vision is to provide a path to a better tomorrow, today. We offer a full range of products, including non-prime leasing, unsecured and secured loans, and point-of-sale financing through easyhome, easyfinancial, and LendCare.
If you're seeking an exciting, high-growth environment where your contributions truly matter, we want to hear from you! Join us, and together, let's create a future of financial empowerment.
We’re looking for a Facilitator, Learning Experience to join our dynamic team. In this role, you’ll be responsible for delivering engaging training experiences that empower our frontline and support teams to connect with clients, offer the right solutions, and deliver a best-in-class customer experience. You’ll become an expert in goeasy’s sales methodology and apply it across both sales and collections scenarios for our field and call centre teams. With your passion for excellence and strong relationship-building skills, you’ll inspire others to unlock their potential and leave a lasting impression on our customers.
What will you be doing?
Training Delivery & Coordination
Facilitate engaging virtual and in-person instructor-led training sessions for new hires and existing employees.
Plan and coordinate all training logistics, including travel and accommodations for participants.
Leverage tools such as PowerPoint, Microsoft Teams, Slido, and Microsoft Polls to deliver dynamic and interactive sessions.
Training Design & Development
Contribute to the creation and maintenance of training materials, including outlines, handouts, and job aids.
Support the development of estimates and timelines for Knowledge Management (KM) statements of work.
Innovate new approaches and techniques to continuously improve training programs.
Collaborate with Knowledge Management colleagues to ensure learning initiatives align with business needs.
Evaluation & Improvement
Gather and analyze feedback from participants and facilitators to identify opportunities for improvement.
Track training outcomes and assess post-session performance.
Stay current with industry trends, product updates, and evolving sales and collections practices.
Collaboration & Support
Partner with leaders to assess day-to-day training needs and identify learning gaps.
Promote available training opportunities and guide employees toward relevant resources.
Research and recommend innovative training methods and tools to enhance learning experiences.
What experience do you have?
Fully bilingual written and verbal communication in French and English
Professional certifications in sales or adult education (e.g., Certified Professional Salesperson, Adult Learning and Development certificate or degree) are considered an asset.
Demonstrated coaching expertise and recognition for sales excellence.
5+ years of experience in retail sales, collections, call centre, or personal finance.
1–2 years of experience as a Sales Training Specialist, Corporate Sales Trainer, or in a similar role.
Proven classroom management skills in both virtual and in-person settings.
Excellent oral and written communication skills.
Strong presentation and facilitation abilities.
Solid understanding of sales processes and personal finance/credit.
Proficiency in Microsoft Office and virtual facilitation tools.
Strong organizational skills and ability to manage time effectively.
Comfortable working in fast-paced, process-driven environments.
Professional certifications in sales or adult education (e.g., Certified Professional Salesperson, Adult Learning and Development certificate or degree) are considered an asset.
Demonstrated coaching expertise and recognition for sales excellence.
We offer a Flexible Work Program that provides you the ability to work three days onsite per week, from our Mississauga office.
Internal Applicants: please apply through the link and provide written endorsement from your current manager.
Why should you work for goeasy?
In keeping with our mission to create better tomorrows for our employees, each year goeasy commits to continuously enhancing its total rewards. Here are some of the perks we offer…
Financial Benefits:
Leverage our RRSP match and Employee Share Purchase Plan programs.
Annual bonus that rewards your hard work and dedication.
Employee discounts on furniture, electronics, and appliances.
MAT & PAT leave top-up.
Expand your financial knowledge through engaging Financial Literacy Learning opportunities.
Health and Lifestyle:
Enjoy company-paid volunteer days to give back to the community.
Access 24/7 healthcare with Virtual Doctor Appointments.
Personalize your benefits with a flexible modular benefits package.
Stay fit and energized with exclusive access to our on-site private gym at our head office.
Employee Perks:
Fuel your growth with the Tuition Assistance Program.
Double the impact of your generosity with Company Matched Charitable Donations.
Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others.
Enjoy a state-of-the-art office space with perks like a games room, a healthy snack program, a fitness studio, free gated parking, and more!
Diversity, Inclusion, and Equal Opportunity Employment:
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. goeasy is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. As an equal opportunity employer, we are committed to providing accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Please let the talent acquisition team know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.
Additional Information:
All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire. We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.
Join LendCare — one of Canada’s fastest-growing point-of-sale financing providers and a proud part of the goeasy family. At goeasy, our people and culture are the heartbeat of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades including being named one of Canada’s Top Growing Companies, certified as a Great Place to Work®, and recognized among the Best Workplaces for Women and for having one of the Most Trusted Executive Teams, and included on TIME Magazine’s 2025 list of Canada’s Best Companies. These achievements speak to our commitment to building an inclusive, high-performance culture where people thrive and innovation drives us forward.
At LendCare, we do more than provide financing — we help Canadians access life’s essential moments. Whether it’s healthcare, home improvement, powersports or retail purchases, we deliver fast, flexible financing solutions that make it easier for people to move forward with confidence. Backed by cutting-edge technology and a customer-first mindset, we’re redefining how Canadians pay for what matters. If you’re driven to create real impact, join us and help empower people to live life on their terms — one approval at a time.
We are seeking a dedicated Coordinator to join our Remarketing and Asset Recovery team, In this role, you will be instrumental in managing and enhancing relationships with our vendors while ensuring that the company's best interests are always at the forefront. Your quick and decisive actions on inventory matters will contribute to the effective and efficient turnover of company assets. Working in concert with fellow team members, yet capable of making autonomous decisions, you will thrive in our dynamic, fast-paced environment.
Why work with us?
Leverage our RRSP match and Employee Share Purchase Plan programs.
Employee discounts on furniture, electronics, and appliances.
Access 24/7 healthcare with Virtual Doctor Appointments.
Personalize your benefits with a customizable package including options for 100% coverage.
Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others.
Celebrate properly, with your birthday off PAID! Along with paid vacation and personal days.
For complete picture of total rewards, please click here.
Day in the life of a Remarketing Coordinator:
Conduct daily reviews of active inventory to ensure optimal turnover and profitability.
Review and approve condition reports for vehicles to ensure readiness for liquidation.
Data entry and basic report management on Excel.
Validate and confirm required documentation is on file.
Collaborate with the senior members of the team to liaise with vendors and partners.
Adhere to established procedures, contributing to the refinement of our workflow for peak efficiency.
Take on additional administrative duties, supporting the broader objectives of the department.
What we are looking for:
Proficiency in MS Office, especially Excel, for managing data with precision.
Organized and attentive, with the ability to spot fine details and maintain order.
Capable of managing and prioritizing competing tasks to meet critical deadlines.
Professional experience within the automotive industry and knowledge of vehicle Condition Reports are ideal.
Solid grasp of the remarketing process from start to finish is a plus.
Full-time availability with the ability to work in-person in our head office in Pickering, ON
Additional Requirements for Internal Candidates:
Must have been in your current role for 9 months.
Have the endorsement / support of your current manager.
Must not be currently under corrective action or within 6 months of any previous corrective action.
Must be achieving or exceeding the required level of individual performance in your current role.
Diversity, Inclusion, and Equal Opportunity Employment:
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. goeasy is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. As an equal opportunity employer, we are committed to providing accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Please let the talent acquisition team know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.
Additional Information: All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.
We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.
Join one of Canada’s fastest-growing companies and be part of something extraordinary – welcome to goeasy! At goeasy, our people and culture are at the heart of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades such as Waterstone Canada’s Most Admired Corporate Cultures, Canada’s Top Growing Companies, and the TSX30, highlighting us as one of the top performers on the TSX. We’re also honoured to be named a Greater Toronto Top Employer and recognized by Great Place to Work® as having the Best Workplaces for Women & Most Trusted Executive Teams, and included on TIME Magazine’s 2025 list of Canada’s Best Companies. These honours reflect our commitment to fostering an inclusive, high-performance culture where talent thrives and innovation drives us forward.
As one of Canada’s leading alternative consumer lenders, we’re passionate about helping everyday Canadians create a brighter future. Our vision is to provide a path to a better tomorrow, today. We offer a full range of products, including non-prime leasing, unsecured and secured loans, and point-of-sale financing through easyhome, easyfinancial, and LendCare.
We are looking for a Senior Graphic Designer to join our growing Creative Services team. This role requires a strategic, insight-driven creative who can translate data, customer insights, and business goals into powerful design concepts and executions across Paid and Owned channels. You will be instrumental in elevating our brand presence while supporting brand marketing campaigns, customer acquisition initiatives, and internal company programs.
What will you be doing?
Concept Development & Presentation
Develop and present data- and insight-backed creative concepts to stakeholders, balancing brand identity, customer needs, and performance objectives.
Translate strategic marketing briefs into creative that resonates with target audiences, delivers on campaign objectives, and stands out in competitive landscapes.
Creative Execution
Deliver channel-specific creative elements (digital, social, email, print, etc) that follow best practices and maximize performance.
Adapt and optimize creative across multiple formats and platforms while ensuring brand consistency & adherence to channel best-practices.
Creative Strategy & Testing
Champion a creative “test and learn” strategy, leveraging A/B testing, analytics, and performance insights to continuously refine design outputs across Paid & Owned channels.
Partner with Marketing, Product, and Data teams to integrate customer insights into creative decision-making.
Internal Creative Support
Design compelling creative assets to support internal company events, employee programs, and culture initiatives.
Ensure internal-facing creative is aligned with external brand identity and communicates with clarity and impact.
What experience do you have?
5–7 years of professional graphic design experience, ideally within a financial services, fintech, or customer-centric industry.
Advanced skills in Adobe Creative Suite (Photoshop, Illustrator, InDesign, After Effects) and Figma (or other modern design tools).
Strong understanding of digital and social media best practices, performance marketing, and multi-channel creative execution.
Demonstrated ability to leverage data and insights to inform design decisions.
Proven track record of delivering creative that drives marketing and business KPIs.
Excellent communication skills with the ability to present creative concepts and rationale to stakeholders of varying seniority.
Highly organized with the ability to manage multiple projects and deadlines in a fast-paced environment.
A portfolio showcasing a range of creative work across Paid and Owned digital channels, as well as brand and campaign assets.
Nice to Have
Experience with motion graphics, video editing, or animation.
Familiarity with marketing analytics platforms (Google Analytics, Meta Ads Manager, etc.).
Experience supporting internal communications or employer brand initiatives.
We offer a Flexible Work Program that provides you the ability to work three days onsite per week, from our Mississauga office.
Internal Applicants: please apply through the link and provide written endorsement from your current manager.
Why should you work for goeasy?
In keeping with our mission to create better tomorrows for our employees, each year goeasy commits to continuously enhancing its total rewards. Here are some of the perks we offer…
Financial Benefits:
RRSP matching and Employee Share Purchase Plan programs.
Annual bonus that rewards your hard work and dedication.
Employee discounts on furniture, electronics, and appliances.
MAT & PAT leave top-up.
Expand your financial knowledge through engaging Financial Literacy Learning opportunities.
Health and Lifestyle:
Enjoy company-paid volunteer days to give back to the community.
Access 24/7 healthcare with Virtual Doctor Appointments.
Personalize your benefits with a flexible modular benefits package.
Stay fit and energized with exclusive access to our on-site private gym at our head office.
Employee Perks:
Fuel your growth with the Tuition Assistance Program.
Double the impact of your generosity with Company Matched Charitable Donations.
Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others.
Enjoy a state-of-the-art office space with perks like a games room, a healthy snack program, a fitness studio, free gated parking, and more!
Diversity, Inclusion, and Equal Opportunity Employment:
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. goeasy is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. As an equal opportunity employer, we are committed to providing accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Please let the talent acquisition team know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.
Additional Information:
All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire. We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.
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