If you are looking to join one of Canada’s fastest-growing companies, goeasy is the place for you! Certified as a Great Place to Work®, recognized as Canada’s Most Admired Corporate Cultures, the GTA's Top 100 Employers, one of Canada’s Top 50 Fintech’s and North America’s Most Engaged Workplaces - we want the best and brightest to join our team!
We are in search of Customer Service Representatives for our LendCare subsidiary. They will be responsible for promptly responding to customer inquiries, whether through phone or email, and providing excellent experience in all customer interactions. This is a perfect entry-level opportunity eager to gain more experience in the financial industry.
Responsibilities:

Efficiently manage and resolve customer complaints received via inbound phone calls or emails, ensuring a timely response and resolution.
Aim for first-call resolution to enhance the overall customer experience.
Develop skills to accurately identify customer needs or preferences and recommend suitable products or services.
Execute account modifications and handle requests related to payments, credits, and other account inquiries.
Collaborate with other departments by providing insightful feedback to enhance sales, marketing, and business processes.
Acquire comprehensive knowledge of all products to confidently address and answer any customer inquiries.
Requirements:

1-2 years’ experience in a call center environment
Empathetic, compassionate and operate with integrity
Ability to multi-task, adapt to change in a fast-paced environment and to work independently
Excellent written and oral communication skills with the ability to create memorable customer experiences.
Proficient with Microsoft office software (Excel, Word, and Outlook), strong keyboarding skills and an ability to learn and master new software programs.
Ability to work fulltime in our office in Pickering, ON
Operational Hours: Monday to Friday – 8:00 am to 9:00 pm, Saturday 9:00 am to 5:00 pm.
About Us:
We are a publicly-traded company on the TSX with over 4000% shareholder return since 2001. Accredited by the Better Business Bureau, goeasy Ltd is a Canadian company that provides non-prime leasing and lending services through easyhome, easyfinancial and LendCare. We offer a wide variety of financial products and services including lease-to-own merchandise, unsecured and secured installment loans, direct-to-consumer auto loans, and point-of-sale financing to merchants in the powersports, automotive, retail, home improvement, and health sectors.
LendCare Capital Inc., a wholly-owned subsidiary of goeasy Ltd., is a Canadian point-of-sale consumer finance and technology company, which enables over 10,000 businesses to increase their revenue by providing full credit spectrum financing at the point-of-sale. For over a decade, LendCare has cleared a path to providing fast, reliable, and affordable financing options for the powersports, automotive, retail, home improvement, and health sectors, while processing over $10 billion in loan applications to date. With a dedicated team of finance experts and well-established partnerships with merchants, dealerships, and brokers, LendCare bridges the gap between credit score and customers living their best life.

Why join us:

Diversity, Inclusion, and Equal Opportunity Employment"
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. This means that we are committed to cultivating and preserving a work culture where we celebrate who we are, where everyone feels seen and heard and where every employee can fulfill their potential. As an equal opportunity employer, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.
Additional Information: All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire. 
We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.

If you are looking to join one of Canada’s fastest-growing companies, goeasy is the place for you! Certified as a Great Place to Work®, recognized as Canada’s Most Admired Corporate Cultures, the GTA's Top 100 Employers, one of Canada’s Top 50 Fintech’s and North America’s Most Engaged Workplaces - we want the best and brightest to join our team!
We are seeking a dynamic and experienced individual to lead our paralegal operations for our LendCare subsidiary. This role involves managing personnel, optimizing department performance, and ensuring compliance with current legislation. The successful candidate will drive legal collection initiatives and support team members in achieving and exceeding targets.
*This is a contract position for at least 12 months.
Responsibilities:
Personnel Management

Oversee recruitment, onboarding, and training.
Assign tasks and delegate responsibilities effectively.
Identify and address training needs; provide ongoing support to team members.
Legal Collections and Initiatives

Lead initiatives to encourage legal collections and generate new ideas to increase recoveries
Ensure the team consistently meets or exceeds monthly legal collection targets.
Prepare for and attend court appearances as required.
Support team members in preparing pleadings and drafting court documents.
Manage legal settlements.
Oversee monthly legal collections and commission calculations.
Department Coordination

Facilitate communication and collaboration with other departments to ensure consistency.
Develop and implement strategies to enhance departmental efficiency and productivity.
Performance Monitoring

Monitor and report on department and team performance to the Director, Legal.
Provide constructive feedback to team members and assist with task overflow.
Manage departmental workflow to ensure all deadlines are met.
Compliance and Legal Research

Ensure all activities comply with company policies and current legislation.
Conduct and complete legal research as needed.
 Reporting and Documentation

Create and maintain comprehensive departmental reports.
Requirements:

Paralegal Diploma or Certificate
Licensed with the Law Society of Ontario, accreditation in good standing
Management and Legal experience
2-3 years of Small Claims Court experience
Highly confident in the Rules of the Small Claims Court
Excellent computer skills and the ability to adapt to company systems
Strong verbal and written communication skills
Highly organized and detail-oriented
Exceptional customer service skills
Comfortable working independently and in a team environment
Ability to work well under pressure and adhere to tight deadlines
Valid driver’s license and vehicle for court appearances (mileage reimbursed)
Must have / will be willing to get professional liability insurance
Full-time availability with the ability to work in our head office in Pickering, ON
About Us:
We are a publicly-traded company on the TSX with over 4000% shareholder return since 2001. Accredited by the Better Business Bureau, goeasy Ltd is a Canadian company that provides non-prime leasing and lending services through easyhome, easyfinancial and LendCare. We offer a wide variety of financial products and services including lease-to-own merchandise, unsecured and secured installment loans, direct-to-consumer auto loans, and point-of-sale financing to merchants in the powersports, automotive, retail, home improvement, and health sectors.
LendCare Capital Inc., a wholly-owned subsidiary of goeasy Ltd., is a Canadian point-of-sale consumer finance and technology company, which enables over 10,000 businesses to increase their revenue by providing full credit spectrum financing at the point-of-sale. For over a decade, LendCare has cleared a path to providing fast, reliable, and affordable financing options for the powersports, automotive, retail, home improvement, and health sectors, while processing over $10 billion in loan applications to date. With a dedicated team of finance experts and well-established partnerships with merchants, dealerships, and brokers, LendCare bridges the gap between credit score and customers living their best life.

Why join us:

Diversity, Inclusion, and Equal Opportunity Employment"
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. This means that we are committed to cultivating and preserving a work culture where we celebrate who we are, where everyone feels seen and heard and where every employee can fulfill their potential. As an equal opportunity employer, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.
Additional Information: All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire. 
We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.

LendCare is currently expanding our Inside Sales team and is looking for professional, hungry and highly motivated Sales agents. Our team members enjoy both a competitive salary and a lucrative commission structure, with earnings potential exceeding $150,000 annually. This highly sought-after position aims to attract top talent. If you have perfected your skills in sales pitches, objection handling, and closing challenging deals, we are eager to meet you! This is a fantastic opportunity to broaden your expertise, challenge yourself, and collaborate with a dynamic team that offers an exceptional product range to a diverse customer base.
What you will do:

Initiate outbound calls to existing LendCare customers (No cold calling) to Upsell and Cross-sell complementary products like insurance and warranties.
Respond to incoming queries from clients to assess their financial needs and propose tailored solutions.
Educate customers on other available offerings.
Consistently meet and surpass monthly sales target.
Manage pipeline and foster relationships with existing clients to drive new revenue growth.
Gather necessary information accurately to complete customer applications.
Who you are as the successful candidate:

Demonstrated experience in sales with a proven track record of closing deals and contributing to company revenue.
Experience in automotive finance industry/finance manager is highly desired asset.
Enthusiasm for a process-driven sales approach, coupled with adaptability and the ability to pivot as needed.
Outstanding communication skills.
Goal oriented mindset of meeting and exceeding sales targets.
Strong team player with a “can-do'' attitude and passion for excellence.
Ability to work fulltime in our Pickering, ON office.
Schedule:

Flexible shifts between 9AM – 7PM
Monday to Friday, occasional Saturdays
About Us:
If you are looking to join one of Canada’s fastest-growing companies, goeasy is the place for you! Certified as a Great Place to Work®, recognized as Canada’s Most Admired Corporate Cultures, the GTA's Top 100 Employers, one of Canada’s Top 50 Fintech’s and North America’s Most Engaged Workplaces - we want the best and brightest to join our team!
We are a publicly-traded company on the TSX with over 4000% shareholder return since 2001. Accredited by the Better Business Bureau, goeasy Ltd is a Canadian company that provides non-prime leasing and lending services through easyhome, easyfinancial and LendCare. We offer a wide variety of financial products and services including lease-to-own merchandise, unsecured and secured installment loans, direct-to-consumer auto loans, and point-of-sale financing to merchants in the powersports, automotive, retail, home improvement, and health sectors.
LendCare Capital Inc., a wholly-owned subsidiary of goeasy Ltd., is a Canadian point-of-sale consumer finance and technology company, which enables over 10,000 businesses to increase their revenue by providing full credit spectrum financing at the point-of-sale. For over a decade, LendCare has cleared a path to providing fast, reliable, and affordable financing options for the powersports, automotive, retail, home improvement, and health sectors, while processing over $10 billion in loan applications to date. With a dedicated team of finance experts and well-established partnerships with merchants, dealerships, and brokers, LendCare bridges the gap between credit score and customers living their best life.

Why join us:

Diversity, Inclusion, and Equal Opportunity Employment"
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. This means that we are committed to cultivating and preserving a work culture where we celebrate who we are, where everyone feels seen and heard and where every employee can fulfill their potential. As an equal opportunity employer, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.
Additional Information: All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire. 
We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above. #LI-MM1

If you are looking to join one of Canada’s fastest-growing companies, goeasy is the place for you! Certified as a Great Place to Work®, recognized as Canada’s Most Admired Corporate Cultures, the GTA's Top 100 Employers, one of Canada’s Top 50 Fintech’s and North America’s Most Engaged Workplaces - we want the best and brightest to join our team!
We are in search of Entry Level Loan Processors who will be responsible for processing loan applications, credit bureaus, and other required documentation to help generate a lending decision to approve or deny loans following LendCare’s guidelines and policies. LendCare is a fast-growing company looking for individuals who can strengthen our position in an ever-changing marketplace.
 
Responsibilities:

Reviews loan documents to ensure that they are complete, accurate, and within LendCare's policies and procedures.
Maintains constant awareness for loan product and system improvements to enhance service and production.
Perform initial appraisal of potential borrowers by thoroughly examining their applications.
Conclude on all applicable financial and non-financial criteria and develop loan repayment plans.
Verify all documentation provided by the applicants when they applied for a loan. This includes pay stubs, income tax returns, bank accounts, and other documentation.
Follow up with merchants to clarify important points
Requirements:

Bilingual in French and English
At least a year of customer service, administrative, or office experience
Excellent written and communication skills
Strong attention to detail
Fulltime availability (40 hours/week) and ability to work in our head office in Montreal, QC (900, Boul. de Maisonneuve Ouest, Montreal)
Schedule: Monday to Friday 1pm to 9pm and every 2nd Saturday 9am to 5pm (Saturdays are paid OT)
About Us:
We are a publicly-traded company on the TSX with over 4000% shareholder return since 2001. Accredited by the Better Business Bureau, goeasy Ltd is a Canadian company that provides non-prime leasing and lending services through easyhome, easyfinancial and LendCare. We offer a wide variety of financial products and services including lease-to-own merchandise, unsecured and secured installment loans, direct-to-consumer auto loans, and point-of-sale financing to over 6,500 merchants in the powersports, automotive, retail, home improvement, and health sectors.
LendCare Capital Inc., a wholly-owned subsidiary of goeasy Ltd., is a Canadian point-of-sale consumer finance and technology company, which enables over 6,500 businesses to increase their revenue by providing full credit spectrum financing at the point-of-sale. For over a decade, LendCare has cleared a path to providing fast, reliable, and affordable financing options for the powersports, automotive, retail, home improvement, and health sectors, while processing over $10 billion in loan applications to date. With a dedicated team of finance experts and well-established partnerships with merchants, dealerships, and brokers, LendCare bridges the gap between credit score and customers living their best life.
Diversity, Inclusion, and Equal Opportunity Employment
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. This means that we are committed to cultivating and preserving a work culture where we celebrate who we are, where everyone feels seen and heard and where every employee can fulfill their potential. As an equal opportunity employer, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.
Additional Information: All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire. 
We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.

If you are looking to join one of Canada’s fastest-growing companies, goeasy is the place for you! Certified as a Great Place to Work®, recognized as Canada’s Most Admired Corporate Cultures, the GTA's Top 100 Employers, one of Canada’s Top 50 Fintech’s and North America’s Most Engaged Workplaces - we want the best and brightest to join our team!
We are looking to grow our team of Financial Sales Representatives for our Lendcare subsidiary. Reporting to the Manager, LendCare Loans, this is a business-to-consumer role to assist LendCare customers with personalized loan solutions while enhancing their credit. This role focuses on delivering exceptional customer service, driving sales, and fostering customer retention through effective communication and problem-solving.
Responsibilities:

Engage with Customers: Conduct outbound calls or receive inbound inquiries to assist customers with pre-approved personal loan options tailored to their financial needs.
Drive Sales and Retention: Leverage phone-based interactions to maximize revenue through cross-selling opportunities, while focusing on customer retention and satisfaction.
Deliver Exceptional Service: Ensure every customer interaction is a positive experience by providing outstanding customer service, addressing inquiries with empathy and efficiency.
Identify and Resolve Needs: Quickly assess customer needs and provide effective solutions, taking ownership of issues until they are fully resolved.
Meet Sales Goals: Consistently achieve and maintain sales targets, contributing to the growth and success of our team.
Requirements:

1 year experience working in an outbound customer service or sales roles is preferred
Financial services background is an asset
Excellent verbal and written communication skills
Proven interpersonal and organizational skills
Strong attention to detail
Excellent problem-solving skills
Proficient with Microsoft Office (Outlook, Excel, Word, PowerPoint)
Full time availability to work in our Pickering, ON head office
Additional Requirements for Internal Candidates:

Must have been in your current role for at least 6 months
Have the endorsement/support of your current manager
In good standing - no HR issues/warnings, not on a PIP
Schedule: Monday - Friday, 9AM - 5PM, 11AM - 7PM, or 1-9PM with occasional Saturday work
About Us:
We are a publicly-traded company on the TSX with over 4000% shareholder return since 2001. Accredited by the Better Business Bureau, goeasy Ltd is a Canadian company that provides non-prime leasing and lending services through easyhome, easyfinancial and LendCare. We offer a wide variety of financial products and services including lease-to-own merchandise, unsecured and secured installment loans, direct-to-consumer auto loans, and point-of-sale financing to merchants in the powersports, automotive, retail, home improvement, and health sectors.
LendCare Capital Inc., a wholly-owned subsidiary of goeasy Ltd., is a Canadian point-of-sale consumer finance and technology company, which enables over 10,000 businesses to increase their revenue by providing full credit spectrum financing at the point-of-sale. For over a decade, LendCare has cleared a path to providing fast, reliable, and affordable financing options for the powersports, automotive, retail, home improvement, and health sectors, while processing over $10 billion in loan applications to date. With a dedicated team of finance experts and well-established partnerships with merchants, dealerships, and brokers, LendCare bridges the gap between credit score and customers living their best life.

Why join us:

Diversity, Inclusion, and Equal Opportunity Employment"
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. This means that we are committed to cultivating and preserving a work culture where we celebrate who we are, where everyone feels seen and heard and where every employee can fulfill their potential. As an equal opportunity employer, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.
Additional Information: All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire. 
We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.

If you are looking to join one of Canada’s fastest-growing companies, goeasy is the place for you! Certified as a Great Place to Work®, recognized as Canada’s Most Admired Corporate Cultures, the GTA's Top 100 Employers, one of Canada’s Top 50 Fintech’s and North America’s Most Engaged Workplaces - we want the best and brightest to join our team!
We are in search of for a target-driven Area Sales Representative for our Lendcare subsidiary. The sales representative will be responsible for achieving targeted area volume goals through a disciplined sales approach and by providing outstanding levels of service to LendCare's Powersports partners. 
Responsibilities: 

Strategically drive sales volumes within your designated territory by employing a methodical sales approach and delivering exceptional service to LendCare's Powersports partners. 
Proactively engage with both active and inactive clients to integrate them into LendCare's partnership programs, reigniting and strengthening business ties. 
Maintain frequent outbound communication with dealer partners to assist in the seamless processing of loan documents, resolution of credit stipulations, and management of document requirements, all in pursuit of meeting and exceeding sales objectives. 
Spearhead market expansion within your assigned dealer network by effectively managing loan application volumes, ensuring diligent follow-up with partners, and keeping dealer or contact information meticulously up to date. 
Articulate our competitive edge clearly and confidently to ensure our products are positioned optimally within dealerships, enhancing brand presence and market penetration.
Requirements:

A minimum of 2 years' experience in inside sales, with a solid history of achieving sales benchmarks. 
Experience in Powersports/automotive finance and insurance will be highly regarded. 
A self-starter with an unwavering motivation to meet and exceed goals. 
Exceptional communication skills both written and verbally. 
Bilingual in French and English is a plus but not required. 
Adaptability to thrive in a fast-evolving work setting. 
A professional demeanor combined with a friendly and clear telephone presence. 
Must be available to work full-time at our Pickering, ON office. 
Schedule: Monday to Friday, 9AM - 5PM or 10AM - 6PM; with occassional Saturday work
Additional Requirements for Internal Candidates:

Must have been in your current role for at least 6 months
Have the endorsement/support of your current manager
In good standing - no HR issues/warnings, not on a PIP
About Us:
We are a publicly-traded company on the TSX with over 4000% shareholder return since 2001. Accredited by the Better Business Bureau, goeasy Ltd is a Canadian company that provides non-prime leasing and lending services through easyhome, easyfinancial and LendCare. We offer a wide variety of financial products and services including lease-to-own merchandise, unsecured and secured installment loans, direct-to-consumer auto loans, and point-of-sale financing to merchants in the powersports, automotive, retail, home improvement, and health sectors.
LendCare Capital Inc., a wholly-owned subsidiary of goeasy Ltd., is a Canadian point-of-sale consumer finance and technology company, which enables over 10,000 businesses to increase their revenue by providing full credit spectrum financing at the point-of-sale. For over a decade, LendCare has cleared a path to providing fast, reliable, and affordable financing options for the powersports, automotive, retail, home improvement, and health sectors, while processing over $10 billion in loan applications to date. With a dedicated team of finance experts and well-established partnerships with merchants, dealerships, and brokers, LendCare bridges the gap between credit score and customers living their best life.

Why join us:

Diversity, Inclusion, and Equal Opportunity Employment"
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. This means that we are committed to cultivating and preserving a work culture where we celebrate who we are, where everyone feels seen and heard and where every employee can fulfill their potential. As an equal opportunity employer, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.
Additional Information: All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire. 
We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.