Join LendCare — one of Canada’s fastest-growing point-of-sale financing providers and a proud part of the goeasy family. At goeasy, our people and culture are the heartbeat of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades including being named one of Canada’s Top Growing Companies, certified as a Great Place to Work®, and recognized among the Best Workplaces for Women and for having one of the Most Trusted Executive Teams, and included on TIME Magazine’s 2025 list of Canada’s Best Companies. These achievements speak to our commitment to building an inclusive, high-performance culture where people thrive and innovation drives us forward. 
At LendCare, we do more than provide financing — we help Canadians access life’s essential moments. Whether it’s healthcare, home improvement, powersports or retail purchases, we deliver fast, flexible financing solutions that make it easier for people to move forward with confidence. Backed by cutting-edge technology and a customer-first mindset, we’re redefining how Canadians pay for what matters. If you’re driven to create real impact, join us and help empower people to live life on their terms — one approval at a time. 
Role Overview:   
Reporting to the Chief Revenue Officer, the Head of Automotive Finance is a key leadership role within the organization. This position will spearhead the strategic growth and development of the automotive financing division, driving profitability and market share across Canada. Additionally responsible for strategy, growth and leadership of the ancillary product sales team, unsecured personal lending and auto repair financing product verticals for Canada. The automotive vertical is the largest and fastest growing vertical in the entire organization.
The ideal candidate will bring deep experience in Automotive Operations, with a strong understanding of the sales cycle, adjudication process. They will also bring a strong track-record of delivering on ambitious in-year & multi-year revenue targets for growth of the portfolio to maintain the overall growth strategy for goeasy.    
Location: LendCare – Pickering, ON

Not located nearby? No problem — we offer travel reimbursements for HWY 407 to help offset your commute, and relocation support is available for the right candidate.
Our office is conveniently located just steps from Pickering GO Station, with a direct walkway leading right to our building.
This role will also involve travel to visit key partners and clients, and flexibility will be provided based on business needs.
What you'll lead:

Inside Sales — anciliary sales team, direct to consumer sales with existing customer base
National Sales & Automotive Finance — dealership partner field representatives, key account relationship owners
Responsibilities (not limited to):
Strategic Vision & Execution:

Define and drive the long-term strategic roadmap for the automotive finance division, ensuring alignment with corporate objectives and market dynamics.
Lead transformational initiatives to modernize operations, optimize customer experience, and enhance competitive positioning.
Sales, Partnerships & Growth:

Cultivate and expand high-impact relationships with dealer networks, Original Equipment Manufacturers (OEMs), fintech partners, and industry stakeholders to accelerate market penetration and revenue growth.
Negotiate and secure strategic alliances that unlock new distribution channels and product offerings.
Leadership & Organizational Development:

Build, inspire, and lead a high-performing, cross-functional team across sales, credit, operations, and product development.
Champion a culture of accountability, innovation, and continuous improvement, with a focus on talent development and succession planning.
Product Innovation & Market Expansion:

Spearhead the development and launch of differentiated financial products tailored to evolving consumer and dealer needs, including digital and sub-prime solutions.
Monitor competitive landscape and emerging trends to proactively identify new business opportunities and mitigate risks.
Financial Stewardship & Risk Management:

Oversee P&L performance, ensuring sustainable growth, profitability, and operational efficiency across all channels.
Establish and enforce robust credit risk frameworks, underwriting standards, and compliance protocols, particularly within sub-prime lending.
 Executive Reporting & Stakeholder Engagement:

Present strategic plans, performance metrics, and market insights to executive leadership and board stakeholders.
Serve as a key spokesperson and thought leader for the automotive finance division, both internally and externally.
          
Qualifications:

10+ years of experience in automotive finance leadership, with at least 5 years in sub-prime lending.
Proven track record of managing large-scale lending portfolios and leading cross-functional teams.
Strong understanding of credit risk, underwriting practices, in sub-prime markets.
Experience with dealer networks, indirect lending, and digital finance platforms.
Exceptional analytical, strategic thinking, and communication skills.
Bachelor’s degree in Finance, Business, or related field (MBA preferred).
Deep understanding of federal and provincial regulatory frameworks governing automotive lending, including consumer protection laws, data privacy, and anti-money laundering (AML) compliance preferred.
 
Diversity, Inclusion, and Equal Opportunity Employment:
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. This means that we are committed to cultivating and preserving a work culture where we celebrate who we are, where everyone feels seen and heard and where every employee can fulfill their potential. As an equal opportunity employer, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.

Additional Information:
All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.  We thank all interested applicants, however we will only be contacting those for interview who possess the skills and qualifications outlined above. Internally this role is known as "Vice-President, Automotive Finance.
#LI-MM1

Join one of Canada’s fastest-growing companies and be part of something extraordinary – welcome to goeasy! At goeasy, our people and culture are at the heart of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades such as Waterstone Canada’s Most Admired Corporate Cultures, Canada’s Top Growing Companies, and the TSX30, highlighting us as one of the top performers on the TSX. We’re also honoured to be named a Greater Toronto Top Employer and recognized by Great Place to Work® as having the Best Workplaces for Women & Most Trusted Executive Teams, and included on TIME Magazine’s 2025 list of Canada’s Best Companies.  These honours reflect our commitment to fostering an inclusive, high-performance culture where talent thrives and innovation drives us forward. 
As one of Canada’s leading alternative consumer lenders, we’re passionate about helping everyday Canadians create a brighter future. Our vision is to provide a path to a better tomorrow, today. We offer a full range of products, including non-prime leasing, unsecured and secured loans, and point-of-sale financing through easyhome, easyfinancial, and LendCare.
If you're seeking an exciting, high-growth environment where your contributions truly matter, we want to hear from you! Join us, and together, let's create a future of financial empowerment.
The Manager, Platform Technology is a delivery-focused and technically fluent leader, responsible for managing vendor development priorities and ensuring the stability and integration of LendCare platforms. This role plays a critical part in coordinating platform enhancements, overseeing support operations, and enabling seamless integration across systems. The Manager works closely with external partners and internal teams to ensure platform capabilities evolve in alignment with business needs. Success in this role requires strong vendor management, technical coordination, and a proactive approach to platform support and optimization.
What will you be doing?

Development Prioritization – Coordinate and manage the backlog of platform development requests, ensuring alignment with business priorities and delivery timelines.
Platform Roadmap Support – Support roadmap updates and ongoing maintenance to ensure technology implementations align with business strategies and needs.
Vendor Coordination – Serve as the primary point of contact for development and QA partners, ensuring accountability, performance, and timely delivery.
Platform Support Oversight – Lead the day-to-day support of enterprise platforms, ensuring issues are resolved quickly and root causes are addressed.
Integration Management – Oversee the planning and execution of platform integrations with internal and external systems, ensuring stability and data integrity.
Release Planning – Support release management activities by coordinating with vendors and internal teams to ensure readiness and minimize disruption.
Issue & Defect Tracking – Maintain visibility into platform issues and defects, driving resolution and continuous improvement in support processes.
Documentation & Standards – Ensure platform documentation is current and aligned with operational standards, including support procedures and integration specifications.
Stakeholder Communication – Provide regular updates to internal teams and leadership on platform performance, development progress, and support metrics.
What experience do you have?

Education – Bachelor’s degree in Computer Science, Information Technology, or a related field; a Master’s degree is an asset.
Certifications – Relevant certifications such as ITIL, PMP, or vendor-specific platform certifications (e.g., Microsoft, AWS, Salesforce) are considered beneficial.
Experience – Minimum of 5–7 years of experience in platform support, software delivery, or technical vendor management within an enterprise environment.
Vendor Management – Demonstrated experience managing third-party development and support partners, including performance tracking and escalation handling.
Platform Operations – Strong understanding of enterprise platform operations, including incident management, release coordination, and integration support.
Technical Fluency – Ability to understand and communicate technical concepts related to APIs, integrations, and platform architecture.
Problem Solving – Proven ability to troubleshoot complex platform issues and drive resolution through collaboration and structured analysis.
Communication Skills – Excellent written and verbal communication skills with the ability to engage effectively across technical and business teams.
We offer a Flexible Work Program that provides you the ability to work three days onsite per week from our Pickering, Mississauga, or Toronto offices.
Internal Applicants: please apply through the link and provide written endorsement from your current manager.
Why should you work for goeasy?
In keeping with our mission to create better tomorrows for our employees, each year goeasy commits to continuously enhancing its total rewards. Here are some of the perks we offer…
Financial Benefits:

RRSP matching and Employee Share Purchase Plan programs.
Annual bonus that rewards your hard work and dedication.
Employee discounts on furniture, electronics, and appliances.
MAT & PAT leave top-up.
Expand your financial knowledge through engaging Financial Literacy Learning opportunities.
Health and Lifestyle:

Enjoy company-paid volunteer days to give back to the community.
Access 24/7 healthcare with Virtual Doctor Appointments.
Personalize your benefits with a flexible modular benefits package.
Stay fit and energized with exclusive access to our on-site private gym at our head office.
Employee Perks:

Fuel your growth with the Tuition Assistance Program.
Double the impact of your generosity with Company Matched Charitable Donations.
Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others.
Enjoy a state-of-the-art office space with perks like a games room, a healthy snack program, a fitness studio, free gated parking, and more!
Diversity, Inclusion, and Equal Opportunity Employment:
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. goeasy is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. As an equal opportunity employer, we are committed to providing accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Please let the talent acquisition team know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.  

Additional Information: 
All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire. We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.  

Our state-of-the-art contact center is the heartbeat of goeasy — proudly supporting our easyfinancial and easyhome brands across Canada. Join one of the country’s fastest-growing companies and be part of something extraordinary. Welcome to goeasy! 
At goeasy, our people and culture are at the heart of everything we do — and we’re proud to be recognized for it. We’ve been named one of Canada’s Top Growing Companies, Greater Toronto Top Employers, and we’re honored to have received Canada’s Most Admired Corporate Cultures award. We’re also certified as a Great Place to Work®, recognized among the Best Workplaces for Women, and celebrated for having one of the Most Trusted Executive Teams, and included on TIME Magazine’s 2025 list of Canada’s Best Companies. These accolades reflect our ongoing commitment to creating an inclusive, high-performance culture where people thrive and innovation leads the way. 
Our contact center plays a vital role in supporting over 400 retail locations across the country, helping Canadians reach their personal and financial goals. Through specialized, high-impact teams, we deliver the expert service, care, and support that fuel goeasy’s success. 
Why work with us? 

Leverage our RRSP match and Employee Share Purchase Plan programs.  
State of the art office, with free Company Gym, Games Room 
Employee discounts on furniture, electronics, and appliances.  
Access 24/7 healthcare with Virtual Doctor Appointments.  
Personalize your benefits with a customizable package including options for 100% coverage.  
Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others.  
Celebrate properly, with your birthday off PAID! Along with 5 personal days and two weeks paid vacation.   
For complete picture of total rewards, please click here.
A day in the life of a Team Manager, Sales: 


As a Sales Team Manager, you will play a key role in driving performance, developing talent, and creating a strong sales culture within our Contact Centre. Your responsibilities will include:
Lead, mentor, and coach team members to elevate performance, build confidence, and support career growth.
Oversee Contact Centre agents’ KPIs and sales targets, ensuring individuals are successful and consistently meeting performance expectations.
Drive sales results by maximizing both inbound and warm-outbound opportunities.
Foster a sales culture focused on uncovering customer needs and delivering the right cross-sell and add-on solutions.
Identify performance and training gaps and act quickly to close them through coaching, development, and resources.
Identify opportunities for operational improvements and Contact Centre efficiencies to enhance both the customer and employee experience.
Oversee day-to-day operations of the National Shared Services Centre, ensuring consistent execution and service excellence.
Resolve escalations in a timely and complete manner, supporting both customers and employees.
Collaborate across the organization to build strong relationships and ensure alignment with company objectives.
Create and maintain sales resources, including call scripts and training materials, ensuring accurate product knowledge and effective sales skills.
Lead through change by implementing new processes, tools, and procedures effectively. 

What we are looking for: 

Minimum 3+ years in a people leadership role (mandatory).
5+ years of experience in sales and/or customer service.
Experience in a contact centre environment is a strong asset.
Proven ability to deliver results under tight deadlines.
Excellent oral and written communication skills with the ability to give constructive, motivating feedback.
Strong ability to hold teams accountable to KPIs, sales targets, and competencies.
Analytical mindset with the ability to interpret complex data and recommend process or staffing changes to drive efficiency and effectiveness.
Quick learner with the ability to adopt and configure software programs to support team performance.
 
Diversity, Inclusion, and Equal Opportunity Employment:  
 At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. goeasy is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. As an equal opportunity employer, we are committed to providing accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Please let the talent acquisition team know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.  

 Additional Information: All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.   
 We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.

Join easyhome — Canada’s largest lease-to-own business and a proud part of the goeasy family. At goeasy, our people and culture are the heartbeat of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades including being named one of Canada’s Top Growing Companies, certified as a Great Place to Work®, and recognized among the Best Workplaces for Women and for having one of the Most Trusted Executive Teams, and included on TIME Magazine’s 2025 list of Canada’s Best Companies. These achievements speak to our commitment to building an inclusive, high-performance culture where people thrive and innovation drives us forward. 
At easyhome, we make more than home goods accessible — we help Canadians build brighter futures. Through flexible weekly and monthly payment plans, we give our customers the power to furnish their homes, improve their quality of life, and take steps toward stronger financial standing. If you’re passionate about making a difference, join us and be part of a team that empowers people to create comfortable, confident lives — one lease at a time. 
Why work with us? 

Leverage our RRSP match and Employee Share Purchase Plan programs.  
Employee discounts on furniture, electronics, and appliances.  
Access 24/7 healthcare with Virtual Doctor Appointments.  
Personalize your benefits with a customizable package including options for 100% coverage.  
Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others.  
Celebrate properly, with your birthday off PAID! Along with paid vacation and personal days.   
For complete picture of total rewards, please click here.
A Day in the life of a Delivery Specialist: 

Build superior customer sales experiences by welcoming and engaging customers in person, over the phone, and by email 
Support retail operations by supporting the merchandising and maintenance of the store 
Deliver best in class service when delivering our products to customers’ homes 
General maintenance on the truck and around the store daily 
Providing exceptional customer service throughout the moving process + addressing customer concerns and ensuring satisfaction 
Coordinate and finalizing paperwork with customers onsite 
What we are looking for: 

Full class driver’s license with a driver’s abstract in good standing 
Ability to lift 50+ pounds and move large home goods 
Excellent communicator who is people and results-oriented looking to drive sales and increase customer satisfaction 
Some experience in a customer-facing environment 
Ability to multitask and work efficiently  
Able to pass background checks (criminal, employment, driving history) 
Diversity, Inclusion, and Equal Opportunity Employment:  
 At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. goeasy is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. As an equal opportunity employer, we are committed to providing accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Please let the talent acquisition team know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.  

Additional Information: All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.   
We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.

Join easyhome — Canada’s largest lease-to-own business and a proud part of the goeasy family. At goeasy, our people and culture are the heartbeat of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades including being named one of Canada’s Top Growing Companies, certified as a Great Place to Work®, and recognized among the Best Workplaces for Women and for having one of the Most Trusted Executive Teams, and included on TIME Magazine’s 2025 list of Canada’s Best Companies. These achievements speak to our commitment to building an inclusive, high-performance culture where people thrive and innovation drives us forward. 
At easyhome, we make more than home goods accessible — we help Canadians build brighter futures. Through flexible weekly and monthly payment plans, we give our customers the power to furnish their homes, improve their quality of life, and take steps toward stronger financial standing. If you’re passionate about making a difference, join us and be part of a team that empowers people to create comfortable, confident lives — one lease at a time. 
Why work with us? 

Leverage our RRSP match and Employee Share Purchase Plan programs.  
Employee discounts on furniture, electronics, and appliances.  
Access 24/7 healthcare with Virtual Doctor Appointments.  
Personalize your benefits with a customizable package including options for 100% coverage.  
Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others.  
Celebrate properly, with your birthday off PAID! Along with paid vacation and personal days.   
For complete picture of total rewards, please click here.
A Day in the life of a Delivery Specialist: 

Build superior customer sales experiences by welcoming and engaging customers in person, over the phone, and by email 
Support retail operations by supporting the merchandising and maintenance of the store 
Deliver best in class service when delivering our products to customers’ homes 
General maintenance on the truck and around the store daily 
Providing exceptional customer service throughout the moving process + addressing customer concerns and ensuring satisfaction 
Coordinate and finalizing paperwork with customers onsite 
What we are looking for: 

Full class driver’s license with a driver’s abstract in good standing 
Ability to lift 50+ pounds and move large home goods 
Excellent communicator who is people and results-oriented looking to drive sales and increase customer satisfaction 
Some experience in a customer-facing environment 
Ability to multitask and work efficiently  
Able to pass background checks (criminal, employment, driving history) 
Diversity, Inclusion, and Equal Opportunity Employment:  
 At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. goeasy is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. As an equal opportunity employer, we are committed to providing accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Please let the talent acquisition team know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.  

Additional Information: All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.   
We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.

Join easyfinancial, the consumer lending driver behind goeasy’s rapid growth. At goeasy, our people and culture are at the heart of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades including being named one of Canada’s Top Growing Companies, certified as a Great Place to Work®, and recognized among the Best Workplaces for Women and for having one of the Most Trusted Executive Teams, and included on TIME Magazine’s 2025 list of Canada’s Best Companies. These honors reflect our commitment to fostering an inclusive, high-performance culture where talent thrives, and innovation drives us forward. 
As one of Canada’s leading alternative consumer lenders, easyfinancial is on a mission to redefine access to credit. Since day one, we’ve been helping Canadians break through financial barriers and take control of their futures. When traditional banks say no, we say there's another way — offering real solutions, real relief, and a real second chance. Our vision? A path to a better tomorrow — starting today. 
Why work with us?   

Leverage our RRSP match and Employee Share Purchase Plan programs.  
Employee discounts on furniture, electronics, and appliances.  
Access 24/7 healthcare with Virtual Doctor Appointments.  
Personalize your benefits with a customizable package including options for 100% coverage.  
Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others.  
Celebrate properly, with your birthday off PAID! Along with paid vacation and personal days.   
For complete picture of total rewards, please click here.
A day in the life of a Financial Service Representative: 

Build strong relationship by welcoming and engaging customers in person, over the phone, and by email.
Demonstrate compassion and empathy for our customers by understanding their situation and needs and matching them to a suitable financial product.
Educate and empower customers to achieve their financial goals through building their credit.
Capitalize on financial cross-sales and add-on products.
Manage collections activities for all past due financial accounts.
Secure all required information to fulfill customer applications for products and services with strong attention to detail.
What we are looking for: 

Excellent communicator who is people and results-oriented, looking to drive sales and increase customer satisfaction. 
Experience in a customer-facing environment and comfortable interacting with customers over the phone. 
Strong objection handling and negotiation skills. 
Financially motivated sales representatives who thrive in fast-paced and competitive environments. 
Able to pass background checks (criminal, employment, and credit). 
Must be legally eligible to work in Canada on a full-time basis at the time of application; we are not able to provide sponsorship.
 
Diversity, Inclusion, and Equal Opportunity Employment:  
 At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. goeasy is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. As an equal opportunity employer, we are committed to providing accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Please let the talent acquisition team know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.  

 Additional Information: All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.   
 We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.  

Join easyfinancial, the consumer lending driver behind goeasy’s rapid growth. At goeasy, our people and culture are at the heart of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades including being named one of Canada’s Top Growing Companies, certified as a Great Place to Work®, and recognized among the Best Workplaces for Women and for having one of the Most Trusted Executive Teams, and included on TIME Magazine’s 2025 list of Canada’s Best Companies. These honors reflect our commitment to fostering an inclusive, high-performance culture where talent thrives, and innovation drives us forward. 
As one of Canada’s leading alternative consumer lenders, easyfinancial is on a mission to redefine access to credit. Since day one, we’ve been helping Canadians break through financial barriers and take control of their futures. When traditional banks say no, we say there's another way — offering real solutions, real relief, and a real second chance. Our vision? A path to a better tomorrow — starting today. 
Why work with us?   

Leverage our RRSP match and Employee Share Purchase Plan programs.  
Employee discounts on furniture, electronics, and appliances.  
Access 24/7 healthcare with Virtual Doctor Appointments.  
Personalize your benefits with a customizable package including options for 100% coverage.  
Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others.  
Celebrate properly, with your birthday off PAID! Along with paid vacation and personal days.   
For complete picture of total rewards, please click here.
A day in the life of a Branch Manager:  

Create a vision and objective, leading your team to hit your branch, portfolio goals and capitalize on financial cross-sales and add-on products. 
Plan schedules, administer timesheets, manage payroll, and other ad hoc administrative duties.
Build superior customer sales experiences by welcoming and engaging customers in person, over the phone, and by email.
Demonstrate compassion and empathy for our customers by understanding their situation and needs and matching them to a suitable financial product.
Manage the health of your branch’s portfolio by ensuring accounts are in good standing and preventing customers from falling into a state of delinquency.
Secure all required information to fulfill customer applications for products and services with strong attention to detail.
What we are looking for: 

Some experience in a leadership capacity overseeing different functionalities, preferably in a sales environment.
Excellent communicator who is people and results-oriented, looking to drive sales and increase customer satisfaction. 
Experience in training and managing a small team.
Must be computer-savvy with the ability to quickly adapt to new software applications. 
Able to pass background checks (criminal, employment, and credit).
Must be legally eligible to work in Canada on a full-time basis at the time of application; we are not able to provide sponsorship. 
Diversity, Inclusion, and Equal Opportunity Employment:  
 At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. goeasy is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. As an equal opportunity employer, we are committed to providing accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Please let the talent acquisition team know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.  

 Additional Information: All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.   
 We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.

 
Marque phare de goeasy, easyhome est la plus grande entreprise de location-achat au Canada. En rejoignant easyhome, vous pourrez faire une réelle différence dans la vie de tous les Canadiens! Bienvenue chez goeasy! Chez goeasy, notre personnel et notre culture sont au cœur de tout ce que nous faisons, et nous en sommes fiers. Nous avons reçu des distinctions prestigieuses telles que Meilleures entreprises en croissance au Canada. Nous sommes également ravis d'avoir reçu les certifications de Meilleurs lieux de travailMD et Meilleurs lieux de travail avec les équipes de direction les plus fiables, et en figurant sur la liste 2025 des meilleures entreprises du Canada établie par le magazine TIME. Ces distinctions reflètent notre engagement à favoriser une culture d'inclusion et de haut rendement où les talents s'épanouissent et où l'innovation est notre moteur. 
Rejoignez easyhome, la plus grande entreprise de location-achat au Canada, où vous pourrez faire une réelle différence dans la vie de tous les Canadiens! Nous sommes fiers d'aider nos clients à atteindre leurs objectifs personnels et financiers en rendant les articles ménagers abordables grâce à des plans de versement hebdomadaires et mensuels souples. Faites partie d'une équipe qui permet aux gens de créer des maisons confortables et heureuses tout en établissant des bases de crédit solides.
Pourquoi travailler avec nous?

Nous offrons des cotisations égales versées à un REER et un régime d'achat d'actions pour les employés. 
Réductions pour les employés sur le mobilier, l'électronique et les appareils ménagers. 
Accédez à des soins de santé 24 heures sur 24 et 7 jours sur 7 grâce aux rendez-vous médicaux virtuels. 
Personnalisez vos avantages sociaux grâce à une formule personnalisable comprenant des options de couverture à 100 %. 
Programmes et plateformes de formation au développement interne, y compris la formation spécifique à un emploi, l'accompagnement de carrière, l'excellence en leadership, le mentorat, et bien d'autres encore. 
Célébrez votre anniversaire comme il se doit, en prenant un jour de congé PAYÉ! Vous aurez également droit à cinq jours de congés personnels.  
Pour un aperçu complet des rémunérations totales, veuillez cliquer ici.   
Une journée dans la vie d'un spécialiste de la livraison :

Bâtir des expériences de ventes de qualité supérieure en accueillant les clients et en dialoguant avec eux en personne, au téléphone et par courriel.
Soutenir les opérations de vente au détail en soutenant le marchandisage et l'entretien du magasin.
Fournir le meilleur service lors de la livraison de nos produits au domicile des clients.
Entretien général du camion et du magasin tous les jours.
Fournir un service à la clientèle exceptionnel tout au long du processus de déménagement et répondre aux préoccupations des clients pour assurer leur satisfaction.
Coordonner et finaliser les formalités administratives avec les clients sur place.
Ce que nous recherchons :

Permis de conduire de classe complète avec dossier conducteur en règle.
Aptitude à soulever plus de 25 kg et à déplacer de gros articles ménagers.
Excellent communicateur, axé sur les gens et les résultats, cherchant à stimuler les ventes et à accroître la satisfaction des clients.
Une expérience dans un environnement en contact direct avec les clients.
Aptitude à effectuer plusieurs tâches à la fois et à travailler efficacement.
Capacité à se soumettre à des vérifications des antécédents (casier judiciaire, emploi et dossier conducteur).
 
Diversité, inclusion et égalité des chances en matière d'emploi : 
 Chez goeasy, nous pensons que nous ne pouvons être les meilleurs que lorsque les gens peuvent donner le meilleur d'eux-mêmes au travail chaque jour. goeasy s'engage à offrir un lieu de travail inclusif, équitable et accessible. En apprenant des différences de chacun, nous nous renforçons grâce à nos gens et à nos points de vue. En tant qu'employeur souscrivant au principe de l'égalité des chances, nous nous engageons à fournir des mesures d'adaptation (salles de réunion accessibles, sous-titrage pour les entretiens virtuels, etc.) pour nous aider à éliminer les obstacles afin que vous puissiez participer à l'ensemble du processus d'entretien d'embauche. Veuillez faire savoir à l'équipe d'acquisition si vous avez besoin d'une mesure d'adaptation pendant tout aspect du processus de recrutement et nous travaillerons avec vous pour répondre à vos besoins. 
Renseignements additionnels : Tous les candidats envisagés doivent passer avec succès une vérification de leurs antécédents criminels et de leur solvabilité, ainsi qu'une validation de leur expérience professionnelle pour pouvoir être embauchés.  
Nous remercions tous les candidats intéressés, mais nous ne contacterons pour un entretien que ceux qui possèdent les compétences et les qualifications décrites ci-dessus. 

Join easyfinancial, the consumer lending driver behind goeasy’s rapid growth. At goeasy, our people and culture are at the heart of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades including being named one of Canada’s Top Growing Companies, certified as a Great Place to Work®, and recognized among the Best Workplaces for Women and for having one of the Most Trusted Executive Teams, and included on TIME Magazine’s 2025 list of Canada’s Best Companies. These honors reflect our commitment to fostering an inclusive, high-performance culture where talent thrives, and innovation drives us forward. 
As one of Canada’s leading alternative consumer lenders, easyfinancial is on a mission to redefine access to credit. Since day one, we’ve been helping Canadians break through financial barriers and take control of their futures. When traditional banks say no, we say there's another way — offering real solutions, real relief, and a real second chance. Our vision? A path to a better tomorrow — starting today. 
Why work with us?   

Leverage our RRSP match and Employee Share Purchase Plan programs.  
Employee discounts on furniture, electronics, and appliances.  
Access 24/7 healthcare with Virtual Doctor Appointments.  
Personalize your benefits with a customizable package including options for 100% coverage.  
Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others.  
Celebrate properly, with your birthday off PAID! Along with paid vacation and personal days.   
For complete picture of total rewards, please click here.
A day in the life of a Financial Service Representative: 

Build strong relationship by welcoming and engaging customers in person, over the phone, and by email.
Demonstrate compassion and empathy for our customers by understanding their situation and needs and matching them to a suitable financial product.
Educate and empower customers to achieve their financial goals through building their credit.
Capitalize on financial cross-sales and add-on products.
Manage collections activities for all past due financial accounts.
Secure all required information to fulfill customer applications for products and services with strong attention to detail.
What we are looking for: 

Excellent communicator who is people and results-oriented, looking to drive sales and increase customer satisfaction. 
Experience in a customer-facing environment and comfortable interacting with customers over the phone. 
Strong objection handling and negotiation skills. 
Financially motivated sales representatives who thrive in fast-paced and competitive environments. 
Able to pass background checks (criminal, employment, and credit). 
Must be legally eligible to work in Canada on a full-time basis at the time of application; we are not able to provide sponsorship.
 
Diversity, Inclusion, and Equal Opportunity Employment:  
 At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. goeasy is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. As an equal opportunity employer, we are committed to providing accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Please let the talent acquisition team know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.  

 Additional Information: All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.   
 We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.  

Join easyfinancial, the consumer lending driver behind goeasy’s rapid growth. At goeasy, our people and culture are at the heart of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades including being named one of Canada’s Top Growing Companies, certified as a Great Place to Work®, and recognized among the Best Workplaces for Women and for having one of the Most Trusted Executive Teams, and included on TIME Magazine’s 2025 list of Canada’s Best Companies. These honors reflect our commitment to fostering an inclusive, high-performance culture where talent thrives, and innovation drives us forward. 
As one of Canada’s leading alternative consumer lenders, easyfinancial is on a mission to redefine access to credit. Since day one, we’ve been helping Canadians break through financial barriers and take control of their futures. When traditional banks say no, we say there's another way — offering real solutions, real relief, and a real second chance. Our vision? A path to a better tomorrow — starting today. 
Why work with us?   

Leverage our RRSP match and Employee Share Purchase Plan programs.  
Employee discounts on furniture, electronics, and appliances.  
Access 24/7 healthcare with Virtual Doctor Appointments.  
Personalize your benefits with a customizable package including options for 100% coverage.  
Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others.  
Celebrate properly, with your birthday off PAID! Along with paid vacation and personal days.   
For complete picture of total rewards, please click here.
A day in the life of a Financial Service Representative: 

Build strong relationship by welcoming and engaging customers in person, over the phone, and by email.
Demonstrate compassion and empathy for our customers by understanding their situation and needs and matching them to a suitable financial product.
Educate and empower customers to achieve their financial goals through building their credit.
Capitalize on financial cross-sales and add-on products.
Manage collections activities for all past due financial accounts.
Secure all required information to fulfill customer applications for products and services with strong attention to detail.
What we are looking for: 

Excellent communicator who is people and results-oriented, looking to drive sales and increase customer satisfaction. 
Experience in a customer-facing environment and comfortable interacting with customers over the phone. 
Strong objection handling and negotiation skills. 
Financially motivated sales representatives who thrive in fast-paced and competitive environments. 
Able to pass background checks (criminal, employment, and credit). 
Must be legally eligible to work in Canada on a full-time basis at the time of application; we are not able to provide sponsorship.
 
Diversity, Inclusion, and Equal Opportunity Employment:  
 At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. goeasy is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. As an equal opportunity employer, we are committed to providing accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Please let the talent acquisition team know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.  

 Additional Information: All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.   
 We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.  

Join easyfinancial, the consumer lending driver behind goeasy’s rapid growth. Welcome to goeasy! At goeasy, our people and culture are at the heart of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades such as Canada’s Top Growing Companies. We’re also thrilled to be certified as a Great Place to Work® and Best Places to Work with Most Trusted Executive Teams. These honors reflect our commitment to fostering an inclusive, high-performance culture where talent thrives, and innovation drives us forward.  
As one of Canada’s leading alternative consumer lenders, at easyfinancial we believe everyone deserves fair access to credit, and since our inception we have worked with customers like you to make that a reality. We provide financial relief and a second chance when banks aren’t an option. Our vision is to provide a path to a better tomorrow, today.  

Why work with us?  

With one of the industry's highest internal promotion rates, easyfinancial is where careers grow! 

Leverage our RRSP match and Employee Share Purchase Plan programs.  

Employee discounts on furniture, electronics, and appliances.  

Access 24/7 healthcare with Virtual Doctor Appointments.  

Personalize your benefits with a customizable package including options for 100% coverage.  

Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others.  

Celebrate properly, with your birthday off PAID! Along with paid vacation and personal days.   

For complete picture of total rewards please click here   
  
A day in the life of a Financial Service Representative: 

Build strong relationship by welcoming and engaging customers in person, over the phone, and by email 

Demonstrate compassion and empathy for our customers by understanding their situation and needs and matching them to a suitable financial product 

Educate and empower customers to achieve their financial goals through building their credit 

Capitalize on financial cross-sales and add-on products 

Manage collections activities for all past due financial accounts 

Secure all required information to fulfill customer applications for products and services with strong attention to detail 
 
What we are looking for: 

Excellent communicator who is people and results-oriented, looking to drive sales and increase customer satisfaction. 

Experience in a customer-facing environment and comfortable interacting with customers over the phone. 

Strong objection handling and negotiation skills. 

Financially motivated sales representatives who thrive in fast-paced and competitive environments. 

Able to pass background checks (criminal, employment, and credit). 

Must be legally eligible to work in Canada on a full-time basis at the time of application; we are not able to provide sponsorship. 
  
Diversity, Inclusion, and Equal Opportunity Employment:  
 At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. goeasy is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. As an equal opportunity employer, we are committed to providing accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Please let the talent acquisition team know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.  

 Additional Information: All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.   
 We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.  

Join one of Canada’s fastest-growing companies and be part of something extraordinary – welcome to goeasy! At goeasy, our people and culture are at the heart of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades such as Waterstone Canada’s Most Admired Corporate Cultures, Canada’s Top Growing Companies, and the TSX30, highlighting us as one of the top performers on the TSX. We’re also thrilled to be named a Greater Toronto Top Employer and proudly certified as a Great Place to Work®. These honors reflect our commitment to fostering an inclusive, high-performance culture where talent thrives and innovation drives us forward.
As one of Canada’s leading alternative consumer lenders, we’re passionate about helping everyday Canadians create a brighter future. Our vision is to provide a path to a better tomorrow, today. We offer a full range of products, including non-prime leasing, unsecured and secured loans, and point-of-sale financing through easyhome, easyfinancial, and LendCare.
If you're seeking an exciting, high-growth environment where your contributions truly matter, we want to hear from you! Join us, and together, let's create a future of financial empowerment.  
As a Senior IAM Engineer, you'll be responsible for designing, implementing, and supporting identity and access management solutions. Your deep understanding of IAM principles, technologies, and best practices will ensure the security and integrity of our information systems. You'll work closely with IT and business teams to make sure the right individuals have access to the right resources at the right times for the right reasons.
What will you be doing?

Design, deploy, and manage IAM systems and services, including single sign-on (SSO), multi-factor authentication (MFA), user automated lifecycle management, and identity governance.
Architect and implement Okta solutions to manage user identities and access across various applications and systems within the organization.
Utilize Okta workflows to create and manage automated provisioning solutions for on-premises and SaaS-based applications.
Develop and maintain automated processes for user provisioning and identity lifecycle management using programming languages like PowerShell, JSON, and Python.
Manage, administer, and maintain the on-prem BeyondTrust environment, ensuring its integration and functionality within the broader IAM framework.
Design and implement identity governance solutions to manage user access rights and ensure compliance with organizational policies and regulatory requirements.
Design and implement CIAM solutions such as Auth0 and B2C to manage customer identities, ensuring seamless and secure access to digital products and services.
Run periodic campaigns to conduct access reviews and audits to identify and remediate inappropriate access and ensure compliance.
Collaborate with IT and business units to understand their access requirements and translate them into technical specifications.
Develop and maintain IAM policies, procedures, and controls in accordance with regulatory and compliance requirements.
Integrate BeyondTrust solutions with other security systems such as SIEM, multi-factor authentication, and identity management platforms.
Troubleshoot and resolve IAM-related incidents and enhance system performance.
Provide guidance and leadership to junior team members and act as an IAM subject matter expert within the organization.
Stay current with emerging IAM technologies and trends to improve security posture and operational efficiency.
Work with vendors and external partners to integrate third-party systems with the organization’s IAM framework.
Document IAM processes and maintain detailed records of system configurations and changes.
Participate in a rotation to deliver after-hours support for IAM solutions and technologies.
What experience do you have?

Post-secondary education in Computer Engineering, Information Technology, Cybersecurity, or equivalent work experience.
7+ years in IAM engineering with tools like Okta, BeyondTrust, SailPoint, Auth0, and B2C.
5+ years in IAM governance, focusing on identity lifecycle management, access provisioning, reviews, and compliance.
Strong knowledge of SSO protocols (SAML, OIDC, OAuth, WS-Federation).
Extensive experience with Okta workflows for automated provisioning.
Proven skills in automating user provisioning and identity lifecycle management using PowerShell, JSON, and Python.
Strong knowledge of directory services, LDAP, Active Directory, and other identity repositories.
Experience with scripting and automation to streamline IAM processes.
Strong IT security and risk management practices.
Excellent analytical, problem-solving, communication, and interpersonal skills.
Availability for on-call duties and out-of-hours support.
Preferred certifications: CISSP or IAM-specific certifications.
We offer a Flexible Work Program that provides you the ability to work three days onsite per week, from our Mississauga office.
Internal Applicants: please apply through the link and provide written endorsement from your current manager.
Why should you work for goeasy?
In keeping with our mission to create better tomorrows for our employees, each year goeasy commits to continuously enhancing its total rewards. Here are some of the perks we offer…
Financial Benefits:

Leverage our RRSP match and Employee Share Purchase Plan programs.
Annual bonus that rewards your hard work and dedication.
Employee discounts on furniture, electronics, and appliances.
MAT & PAT leave top-up.
Expand your financial knowledge through engaging Financial Literacy Learning opportunities.
Health and Lifestyle:

Enjoy company-paid volunteer days to give back to the community.
Access 24/7 healthcare with Virtual Doctor Appointments.
Personalize your benefits with a flexible modular benefits package.
Stay fit and energized with exclusive access to our on-site private gym at our head office.
Employee Perks:

Fuel your growth with the Tuition Assistance Program.
Double the impact of your generosity with Company Matched Charitable Donations.
Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others.
Enjoy a state-of-the-art office space with perks like a games room, a healthy snack program, a fitness studio, free gated parking, and more!
Diversity, Inclusion, and Equal Opportunity Employment:
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. This means that we are committed to cultivating and preserving a work culture where we celebrate who we are, where everyone feels seen and heard and where every employee can fulfill their potential. As an equal opportunity employer, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.
Additional Information:
All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.  We thank all interested applicants, however we will only be contacting those for interview who possess the skills and qualifications outlined above.
 

Join LendCare — one of Canada’s fastest-growing point-of-sale financing providers and a proud part of the goeasy family. At goeasy, our people and culture are the heartbeat of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades including being named one of Canada’s Top Growing Companies, certified as a Great Place to Work®, and recognized among the Best Workplaces for Women and for having one of the Most Trusted Executive Teams, and included on TIME Magazine’s 2025 list of Canada’s Best Companies. These achievements speak to our commitment to building an inclusive, high-performance culture where people thrive and innovation drives us forward. 
At LendCare, we do more than provide financing — we help Canadians access life’s essential moments. Whether it’s healthcare, home improvement, powersports or retail purchases, we deliver fast, flexible financing solutions that make it easier for people to move forward with confidence. Backed by cutting-edge technology and a customer-first mindset, we’re redefining how Canadians pay for what matters. If you’re driven to create real impact, join us and help empower people to live life on their terms — one approval at a time. 
Why work with us?   

Leverage our RRSP match and Employee Share Purchase Plan programs.  
Employee discounts on furniture, electronics, and appliances.  
Access 24/7 healthcare with Virtual Doctor Appointments.  
Personalize your benefits with a customizable package including options for 100% coverage.  
Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others.  
Celebrate properly, with your birthday off PAID! Along with paid vacation and personal days.   
For complete picture of total rewards, please click here.
Day in the life of a Bilingual Quality Assurance Specialist: 

Conduct regular reviews of call recordings and email responses of the Customer Service and Collections Team to ensure compliance with quality standards and company policies.
Review French-language calls and emails to maintain bilingual quality assurance standards.
Perform call quality evaluations weekly, ensuring a minimum of 5 evaluations per agent per month.
Analyze compliance and performance trends and share insights with leadership and frontline teams.
Identify and report customer-damaging behaviors promptly to prevent negative impacts.
Provide constructive, positive, and actionable feedback to frontline staff to drive improvement.
Flag potential legal or media risks and escalate appropriately.
Collaborate with training and operations teams to address recurring issues and enhance customer experience.
What we are looking for: 

Minimum 2 years in a quality assurance or customer service role.
Experience in call monitoring and evaluation processes.
Strong attention to detail and analytical skills.
Excellent verbal and written communication skills in English and French (bilingual proficiency required).
Ability to provide constructive feedback and coaching for improvement.
Knowledge of compliance standards and risk management practices.
Proficiency in QA tools, CRM systems, and Microsoft Office Suite.
Ability to work independently and manage multiple priorities.
Strong problem-solving skills and a proactive approach to identifying issues.
Additional Requirements for Internal Candidates:

You must have been in your current role for 9 months.
Have the endorsement and support of your current manager.
Must not be currently under corrective action or within 6 months of any previous corrective action.
Must be achieving or exceeding the required level of individual performance in your current role.
Diversity, Inclusion, and Equal Opportunity Employment:  
 At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. goeasy is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. As an equal opportunity employer, we are committed to providing accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Please let the talent acquisition team know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.  

 Additional Information: All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.   
 We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.  

Join LendCare — one of Canada’s fastest-growing point-of-sale financing providers and a proud part of the goeasy family. At goeasy, our people and culture are the heartbeat of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades including being named one of Canada’s Top Growing Companies, certified as a Great Place to Work®, and recognized among the Best Workplaces for Women and for having one of the Most Trusted Executive Teams, and included on TIME Magazine’s 2025 list of Canada’s Best Companies. These achievements speak to our commitment to building an inclusive, high-performance culture where people thrive and innovation drives us forward. 
At LendCare, we do more than provide financing — we help Canadians access life’s essential moments. Whether it’s healthcare, home improvement, powersports or retail purchases, we deliver fast, flexible financing solutions that make it easier for people to move forward with confidence. Backed by cutting-edge technology and a customer-first mindset, we’re redefining how Canadians pay for what matters. If you’re driven to create real impact, join us and help empower people to live life on their terms — one approval at a time. 
Why work with us?   

Leverage our RRSP match and Employee Share Purchase Plan programs.  
Employee discounts on furniture, electronics, and appliances.  
Access 24/7 healthcare with Virtual Doctor Appointments.  
Personalize your benefits with a customizable package including options for 100% coverage.  
Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others.  
Celebrate properly, with your birthday off PAID! Along with paid vacation and personal days.   
For complete picture of total rewards, please click here.
Reporting to the Director, Centralized Administration, the Team Manager, Billing Administration is responsible for overseeing the daily operations of the billing administration team. This includes managing timecards, handling specific requests, monitoring team attendance, and ensuring the smooth operation of billing processes. The role also involves communicating updates and changes to the team and managing various reports and audits. 
Day in the life of a Team Manager, Billing Administration: 

Oversee daily operations, including reviewing timecards, approving overtime, and responding to emails. 
Ensure that all restructure requests are compliant to the policies and eligibility criteria 
Complete audits and reconciliation on a daily and weekly basis. 
Forward specialized requests (e.g., Equifax disputes, TransUnion updates) to designated channels 
Manage the re-opening of loans disposed of in error and ensure ADM (Addendum) reports are received. 
Monitor and review ticketing queues, assigning files accordingly. 
Distribute restructure tickets and payout package requests efficiently 
Monitor and review escalated requests requiring managerial oversight, ensuring timely assignment and resolution within the Billing Administration ticket portal on a daily basis. 
Communicate updates on policies, procedures, and projects via email and maintain active communication in the Billing Admin Chat. 
What we are looking for: 

Proven experience in a managerial role within Billing Administration or a related field. 
Familiarity with Asset and Edge systems is highly desirable. 
Proficiency with Microsoft Office Suite (Excel, Word, Outlook) is essential. 
Exceptional attention to detail and accuracy. 
Strong organizational skills with the ability to multitask, prioritize tasks, and manage time efficiently. 
Capable of working effectively both independently and as part of a collaborative team. 
Full-time availability with the ability to work in our office in Pickering, ON 
Schedule: Monday to Friday 8:30 AM – 4:30 PM 
Additional Requirements for Internal Candidates:

You must have been in your current role for 9 months.
Have the endorsement and support of your current manager.
Must not be currently under corrective action or within 6 months of any previous corrective action.
Must be achieving or exceeding the required level of individual performance in your current role.
Diversity, Inclusion, and Equal Opportunity Employment:  
 At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. goeasy is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. As an equal opportunity employer, we are committed to providing accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Please let the talent acquisition team know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.  

 Additional Information: All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.   
 We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.  

Join LendCare — one of Canada’s fastest-growing point-of-sale financing providers and a proud part of the goeasy family. At goeasy, our people and culture are the heartbeat of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades including being named one of Canada’s Top Growing Companies, certified as a Great Place to Work®, and recognized among the Best Workplaces for Women and for having one of the Most Trusted Executive Teams, and included on TIME Magazine’s 2025 list of Canada’s Best Companies. These achievements speak to our commitment to building an inclusive, high-performance culture where people thrive and innovation drives us forward. 
At LendCare, we do more than provide financing — we help Canadians access life’s essential moments. Whether it’s healthcare, home improvement, powersports or retail purchases, we deliver fast, flexible financing solutions that make it easier for people to move forward with confidence. Backed by cutting-edge technology and a customer-first mindset, we’re redefining how Canadians pay for what matters. If you’re driven to create real impact, join us and help empower people to live life on their terms — one approval at a time. 
We are in search of a Senior Customer Service Representative who will act as trusted escalation points and provide guidance to ensure exceptional customer experiences. This role combines advanced problem-solving with team support and leadership responsibilities.
Why work with us?   

Leverage our RRSP match and Employee Share Purchase Plan programs.  
Employee discounts on furniture, electronics, and appliances.  
Access 24/7 healthcare with Virtual Doctor Appointments.  
Personalize your benefits with a customizable package including options for 100% coverage.  
Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others.  
Celebrate properly, with your birthday off PAID! Along with paid vacation and personal days.   
For complete picture of total rewards, please click here.
Day in the life of a Senior Customer Service Representative: 

Investigate, analyze, and respond to Leadership Ticket queue requests and emails
Review and follow up on complaint tracking, BBB complaints, and other escalated customer issues
Handle specialized cases including Bank Error letters, refund requests, settlement letters, cancellation letters, and credit card ticket resolutions
Provide live floor support by answering questions, assisting new hires with system navigation, and supporting training initiatives
Conduct side-by-side call listening and shadowing during new hire incubation periods
Respond to customer email tickets within the general queue
Provide phone support during peak periods as required
Serve as the primary point of contact for leadership on weekends on a rotational basis
What we are looking for: 

At least a year of experience in customer service in a call center environment is required
Strong problem-solving and analytical skills
Excellent communication and interpersonal abilities
Ability to manage multiple priorities in a fast-paced environment
Experience in handling escalated customer issues and mentoring team members
Full-time availability with the ability to work in our head office in Pickering, ON
Additional Requirements for Internal Candidates:

You must have been in your current role for 9 months.
Have the endorsement and support of your current manager.
Must not be currently under corrective action or within 6 months of any previous corrective action.
Must be achieving or exceeding the required level of individual performance in your current role.
Diversity, Inclusion, and Equal Opportunity Employment:  
 At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. goeasy is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. As an equal opportunity employer, we are committed to providing accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Please let the talent acquisition team know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.  

 Additional Information: All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.   
 We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.  

Join LendCare — one of Canada’s fastest-growing point-of-sale financing providers and a proud part of the goeasy family. At goeasy, our people and culture are the heartbeat of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades including being named one of Canada’s Top Growing Companies, certified as a Great Place to Work®, and recognized among the Best Workplaces for Women and for having one of the Most Trusted Executive Teams, and included on TIME Magazine’s 2025 list of Canada’s Best Companies. These achievements speak to our commitment to building an inclusive, high-performance culture where people thrive and innovation drives us forward. 
At LendCare, we do more than provide financing — we help Canadians access life’s essential moments. Whether it’s healthcare, home improvement, powersports or retail purchases, we deliver fast, flexible financing solutions that make it easier for people to move forward with confidence. Backed by cutting-edge technology and a customer-first mindset, we’re redefining how Canadians pay for what matters. If you’re driven to create real impact, join us and help empower people to live life on their terms — one approval at a time. 
We are seeking for an Escalation Specialist who will serve as a critical point of contact for resolving complex customer issues and ensuring timely, accurate responses. This role requires strong investigative skills, excellent communication, and the ability to manage high-pressure situations with professionalism and empathy.
Why work with us?   

Leverage our RRSP match and Employee Share Purchase Plan programs.  
Employee discounts on furniture, electronics, and appliances.  
Access 24/7 healthcare with Virtual Doctor Appointments.  
Personalize your benefits with a customizable package including options for 100% coverage.  
Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others.  
Celebrate properly, with your birthday off PAID! Along with paid vacation and personal days.   
For complete picture of total rewards, please click here.
Day in the life of an Escalations Specialist:

Conduct BBB-related investigations by reviewing account history in Asset and Infinity systems
Liaise with Team Managers to gather call recording and input from other departments as needed
Draft proposed responses for Better Business Bureau (BBB) cases for Team Manager review and finalization
Act as the first-tier escalation point for phone and email escalations, including client requests for a supervisor or manager
Handle live customer escalation calls and make outbound calls to resolve issues promptly
Maintain an escalation tracking database to monitor trends, identify opportunities, and recommend process improvements
Manage related ad hoc requests as assigned
Serve as the point of contact for leadership on weekends on a rotational basis
What we are looking for: 

At least a year of experience in customer service in a call center environment is required
Experience in handling escalation issues is an asset
Strong problem-solving and analytical skills
Excellent communication and interpersonal abilities
Ability to remain calm and professional under pressure
High attention to detail and accuracy
Ability to manage multiple priorities in a fast-paced environment
Full-time availability with the ability to work in our head office in Pickering, ON
Additional Requirements for Internal Candidates:

You must have been in your current role for 9 months.
Have the endorsement and support of your current manager.
Must not be currently under corrective action or within 6 months of any previous corrective action.
Must be achieving or exceeding the required level of individual performance in your current role.
Diversity, Inclusion, and Equal Opportunity Employment:  
 At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. goeasy is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. As an equal opportunity employer, we are committed to providing accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Please let the talent acquisition team know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.  

 Additional Information: All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.   
 We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.  

Join easyfinancial, the consumer lending driver behind goeasy’s rapid growth. At goeasy, our people and culture are at the heart of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades including being named one of Canada’s Top Growing Companies, certified as a Great Place to Work®, and recognized among the Best Workplaces for Women and for having one of the Most Trusted Executive Teams, and included on TIME Magazine’s 2025 list of Canada’s Best Companies. These honors reflect our commitment to fostering an inclusive, high-performance culture where talent thrives, and innovation drives us forward. 
As one of Canada’s leading alternative consumer lenders, easyfinancial is on a mission to redefine access to credit. Since day one, we’ve been helping Canadians break through financial barriers and take control of their futures. When traditional banks say no, we say there's another way — offering real solutions, real relief, and a real second chance. Our vision? A path to a better tomorrow — starting today. 
Why work with us?   

Leverage our RRSP match and Employee Share Purchase Plan programs.  
Employee discounts on furniture, electronics, and appliances.  
Access 24/7 healthcare with Virtual Doctor Appointments.  
Personalize your benefits with a customizable package including options for 100% coverage.  
Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others.  
Celebrate properly, with your birthday off PAID! Along with paid vacation and personal days.   
For complete picture of total rewards, please click here.
A day in the life of a Financial Service Representative: 

Build strong relationship by welcoming and engaging customers in person, over the phone, and by email.
Demonstrate compassion and empathy for our customers by understanding their situation and needs and matching them to a suitable financial product.
Educate and empower customers to achieve their financial goals through building their credit.
Capitalize on financial cross-sales and add-on products.
Manage collections activities for all past due financial accounts.
Secure all required information to fulfill customer applications for products and services with strong attention to detail.
What we are looking for: 

Excellent communicator who is people and results-oriented, looking to drive sales and increase customer satisfaction. 
Experience in a customer-facing environment and comfortable interacting with customers over the phone. 
Strong objection handling and negotiation skills. 
Financially motivated sales representatives who thrive in fast-paced and competitive environments. 
Able to pass background checks (criminal, employment, and credit). 
Must be legally eligible to work in Canada on a full-time basis at the time of application; we are not able to provide sponsorship.
 
Diversity, Inclusion, and Equal Opportunity Employment:  
 At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. goeasy is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. As an equal opportunity employer, we are committed to providing accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Please let the talent acquisition team know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.  

 Additional Information: All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.   
 We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.  

Join one of Canada’s fastest-growing companies and be part of something extraordinary – welcome to goeasy! At goeasy, our people and culture are at the heart of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades such as Waterstone Canada’s Most Admired Corporate Cultures, Canada’s Top Growing Companies, and the TSX30, highlighting us as one of the top performers on the TSX. We’re also honoured to be named a Greater Toronto Top Employer and recognized by Great Place to Work® as having the Best Workplaces for Women & Most Trusted Executive Teams, and included on TIME Magazine’s 2025 list of Canada’s Best Companies.  These honours reflect our commitment to fostering an inclusive, high-performance culture where talent thrives and innovation drives us forward. 
As one of Canada’s leading alternative consumer lenders, we’re passionate about helping everyday Canadians create a brighter future. Our vision is to provide a path to a better tomorrow, today. We offer a full range of products, including non-prime leasing, unsecured and secured loans, and point-of-sale financing through easyhome, easyfinancial, and LendCare.  If you're seeking an exciting, high-growth environment where your contributions truly matter, we want to hear from you! Join us, and together, let's create a future of financial empowerment.
Role Overview
Reporting to the Chief People Officer, the Vice President of Corporate Communications plays a mission-critical role in shaping and sharing goeasy’s compelling story with employees, investors, media, government stakeholders, and the broader public. With a passion for strategic communications and a flair for storytelling, this individual will leverage goeasy’s award-winning culture and high-performing business to amplify the brand and enhance the organization’s reputation in the Canadian business landscape. 
This role goes beyond traditional internal and external communications. The VP of Corporate Communications will be a key partner to senior leaders and a strategic advisor in the development and execution of communications strategies that support:

Investor Relations – translating business performance and corporate strategy into compelling narratives that resonate with shareholders and the broader investor community.
Public Relations – protecting and promoting goeasy’s brand through integrated campaigns and impactful media engagement.
Government Relations –supporting the company’s voice in regulatory and legislative matters through cohesive messaging and support of stakeholder engagement.
Corporate Brand & Reputation – ensuring consistency in tone, voice, and values across all platforms and audiences, building long-term brand equity and trust.
This leader will bring an entrepreneurial spirit and a builder mindset, eager to scale a high-impact communications function that aligns with goeasy’s purpose-driven mission. They will lead a bright, agile team and work in lockstep with leaders across the business, especially in investor relations, marketing, legal, and public affairs, to amplify goeasy’s positive impact.
Key Responsibilities
Internal Communications

Develop and execute an enterprise-wide internal communications strategy to inform, align, and inspire our 2,600+ employees across Canada.
Own goeasy’s corporate intranet, including governance, content strategy, and digital engagement.
Produce and manage all internal broadcasts and communications including town halls, CEO messages, leadership updates, and enterprise-wide initiatives.
Spearhead's the organization's efforts to have all communications accessible and available in French language - to engage employees, customers, and other key exernal stakeholders 
Serve as the communications partner to the Office of the CEO - overseeing the development of all internal and external executive communications, including speeches, blogs, videos, and social content.
External Communications

Act as the lead spokesperson and media contact for corporate matters, crisis communications, brand storytelling, and community initiatives.
Create key materials including press releases, executive briefing documents, media kits, and earned media strategies.
Support Investor Relations by collaborating on quarterly earnings scripts, press releases, investor-facing presentations, and the annual report—ensuring message consistency, transparency, and clarity.
Provide strategic communications support for Government Relations, aligning corporate messaging with advocacy positions, policy submissions, and public consultations. Partner with the legal and public affairs team to drive awareness and understanding of goeasy’s contributions to financial inclusion and responsible lending.
Ensure brand consistency across all corporate channels—web, social media, earned media, and owned content—while maintaining an authentic voice reflective of goeasy’s values and mission.
Lead the development and coordination of goeasy’s Annual Report, ensuring alignment across key stakeholders (Investor Relations, Legal, Finance, and ESG) and delivering a compelling narrative that reflects the company’s performance, strategy, and values.
Corporate Brand & Social Impact

Lead the evolution of goeasy’s corporate brand and voice, ensuring that our communications reflect who we are today—and where we’re going.
Advance our Corporate Social Responsibility (CSR) strategy, including the expansion of our giving platform, and our core partnership with Boys and Girls Clubs of Canada, by promotion of employee-led community initiatives.
Own the strategy, process, and execution of goeasy’s submissions for corporate awards and recognition programs, partnering with internal stakeholders to showcase the company’s culture, impact, and achievements.
Measurement & Team Leadership

Establish clear KPIs and dashboards to evaluate the effectiveness of all communications efforts and to inform strategy decisions.
Manage and mentor a high-performing team of Communications professionals and partner agencies, scaling the function as needed to meet evolving business demands.
Qualifications

5–7 years in a communications leadership role within a complex, regulated, or consumer-facing environment.
Proven track record of developing and executing communications strategies that support investor, government, and public stakeholder engagement.
Superior writing, editing, and messaging development skills across multiple formats and channels.
Experience supporting senior executives, including CEOs, in high-visibility communications.
Strong understanding of the Canadian media landscape, financial services industry, and public policy environment.
Entrepreneurial, strategic thinker with the ability to shift between high-level vision and hands-on execution.
Bachelor's degree in Communications, English, Public Affairs, or related field; MBA or advanced degree an asset.
Bilingual (English and French) preferred; proficient to lead the organization's language capability (with support) at minimum.
Why Join goeasy?
At goeasy, we believe in building better lives through responsible lending—and that mission starts with our people. You’ll be part of a growing, purpose-driven organization that values innovation, integrity, and community. This is your opportunity to shape the voice of a brand that is making a real difference across Canada.
Diversity, Inclusion, and Equal Opportunity Employment:
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. This means that we are committed to cultivating and preserving a work culture where we celebrate who we are, where everyone feels seen and heard and where every employee can fulfill their potential. As an equal opportunity employer, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.
Additional Information:
All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.  We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.
This is a full-time permanent position based at our head office in Mississauga, Ontario.  While we employ flexibility to support all lifestyles, the successful candidate can expect to be in the office leading their team 3+ days a week.  
 
#LI-RU1

Join easyfinancial, the consumer lending driver behind goeasy’s rapid growth. At goeasy, our people and culture are at the heart of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades including being named one of Canada’s Top Growing Companies, certified as a Great Place to Work®, and recognized among the Best Workplaces for Women and for having one of the Most Trusted Executive Teams, and included on TIME Magazine’s 2025 list of Canada’s Best Companies. These honors reflect our commitment to fostering an inclusive, high-performance culture where talent thrives, and innovation drives us forward. 
As one of Canada’s leading alternative consumer lenders, easyfinancial is on a mission to redefine access to credit. Since day one, we’ve been helping Canadians break through financial barriers and take control of their futures. When traditional banks say no, we say there's another way — offering real solutions, real relief, and a real second chance. Our vision? A path to a better tomorrow — starting today. 
Why work with us?   

Leverage our RRSP match and Employee Share Purchase Plan programs.  
Employee discounts on furniture, electronics, and appliances.  
Access 24/7 healthcare with Virtual Doctor Appointments.  
Personalize your benefits with a customizable package including options for 100% coverage.  
Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others.  
Celebrate properly, with your birthday off PAID! Along with paid vacation and personal days.   
For complete picture of total rewards, please click here.
A day in the life of a Financial Service Representative: 

Build strong relationship by welcoming and engaging customers in person, over the phone, and by email.
Demonstrate compassion and empathy for our customers by understanding their situation and needs and matching them to a suitable financial product.
Educate and empower customers to achieve their financial goals through building their credit.
Capitalize on financial cross-sales and add-on products.
Manage collections activities for all past due financial accounts.
Secure all required information to fulfill customer applications for products and services with strong attention to detail.
What we are looking for: 

Excellent communicator who is people and results-oriented, looking to drive sales and increase customer satisfaction. 
Experience in a customer-facing environment and comfortable interacting with customers over the phone. 
Strong objection handling and negotiation skills. 
Financially motivated sales representatives who thrive in fast-paced and competitive environments. 
Able to pass background checks (criminal, employment, and credit). 
Must be legally eligible to work in Canada on a full-time basis at the time of application; we are not able to provide sponsorship.
 
Diversity, Inclusion, and Equal Opportunity Employment:  
 At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. goeasy is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. As an equal opportunity employer, we are committed to providing accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Please let the talent acquisition team know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.  

 Additional Information: All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.   
 We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.