Join LendCare — one of Canada’s fastest-growing point-of-sale financing providers and a proud part of the goeasy family. At goeasy, our people and culture are the heartbeat of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades including being named one of Canada’s Top Growing Companies, certified as a Great Place to Work®, and recognized among the Best Workplaces for Women and for having one of the Most Trusted Executive Teams, and included on TIME Magazine’s 2025 list of Canada’s Best Companies. These achievements speak to our commitment to building an inclusive, high-performance culture where people thrive and innovation drives us forward. 
At LendCare, we do more than provide financing — we help Canadians access life’s essential moments. Whether it’s healthcare, home improvement, powersports or retail purchases, we deliver fast, flexible financing solutions that make it easier for people to move forward with confidence. Backed by cutting-edge technology and a customer-first mindset, we’re redefining how Canadians pay for what matters. If you’re driven to create real impact, join us and help empower people to live life on their terms — one approval at a time. 
Day in the life of a Billing Administration Associate: 

Manage account restructures: data entry, prepare addendums, confirm revised loan terms.
Annotate accounts to facilitate debt sales and improve recovery efforts.
Handle insurance claims: file tagging, liaising with insurers, and customer updates.
Address customer inquiries via phone/email, provide accurate info, resolve concerns promptly.
Issue administrative/financial documents: balance letters, release letters, contracts, payment schedules.
Maintain organized records of interactions, activities, complaints, and correspondence.
Review account files for compliance, flag discrepancies, initiate corrections.
Prepare Ministry of Transport (MTO) documentation: contracts, bill of sales, Power of Attorney (POA), PPSA documents.
Obtain e-signatures, upload finalized documents to accounts.
Distribute billing documents: balance letters, transaction histories, payment schedules, contracts.
Ensure protocol compliance through file reviews and follow-ups.
Process payments, update customer info, ensure correct PODs application and reconciliation.
Escalate potential fraud or unusual behavior for investigation.
Resolve credit bureau disputes: update TransUnion & Equifax for accurate reporting.
Create and issue warrants per procedures and regulations.
What we are looking for: 

Minimum of one year's experience in customer service, administrative, or support roles.
Familiarity with Asset and Edge systems is highly desirable.
Proficiency with Microsoft Office Suite (Excel, Word, Outlook) is essential.
Exceptional attention to detail and accuracy.
Strong organizational skills with the ability to multitask, prioritize tasks, and manage time efficiently.
Capable of working effectively both independently and as part of a collaborative team.
Must be available to work full-time at our Pickering, ON office.
Operational hours: Monday to Friday 8:30 AM – 9:00 PM; one Saturday a month from 9:00 AM – 4:00 PM
Additional Requirements for Internal Candidates:

Must have been in your current role for at least 9 months
Have the endorsement/support of your current manager
In good standing - no HR issues/warnings, not on a PIP
Why work with us?   

Leverage our RRSP match and Employee Share Purchase Plan programs.  
Employee discounts on furniture, electronics, and appliances.  
Access 24/7 healthcare with Virtual Doctor Appointments.  
Personalize your benefits with a customizable package including options for 100% coverage.  
Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others.  
Celebrate properly, with your birthday off PAID! Along with paid vacation and personal days.   
For complete picture of total rewards, please click here.
We are offering $18.10 - $21.00/hour CAD for this role, plus the opportunity to earn yearly performance bonuses.
We’re committed to attracting and rewarding top talent. Our compensation ranges are thoughtfully designed to reflect market competitiveness, internal equity, and the experience and impact each candidate brings to the role.
At goeasy, we believe transparency fosters trust — and that rewarding performance with fair, competitive pay and meaningful growth opportunities is key to our success.
Should your total compensation expectations fall above the posted range, we still encourage you to apply. If selected for an interview, you’ll have the opportunity to discuss this with our recruitment team, as there may be flexibility based on your background and overall fit.
This posting is not for an existing vacancy; we are building a talent pool for future opportunities.
Diversity, Inclusion, and Equal Opportunity Employment:  
 At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. goeasy is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. As an equal opportunity employer, we are committed to providing accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Please let the talent acquisition team know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.  

 Additional Information: All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.   
 We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.  

Join LendCare — one of Canada’s fastest-growing point-of-sale financing providers and a proud part of the goeasy family. At goeasy, our people and culture are the heartbeat of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades including being named one of Canada’s Top Growing Companies, certified as a Great Place to Work®, and recognized among the Best Workplaces for Women and for having one of the Most Trusted Executive Teams, and included on TIME Magazine’s 2025 list of Canada’s Best Companies. These achievements speak to our commitment to building an inclusive, high-performance culture where people thrive and innovation drives us forward. 
At LendCare, we do more than provide financing — we help Canadians access life’s essential moments. Whether it’s healthcare, home improvement, powersports or retail purchases, we deliver fast, flexible financing solutions that make it easier for people to move forward with confidence. Backed by cutting-edge technology and a customer-first mindset, we’re redefining how Canadians pay for what matters. If you’re driven to create real impact, join us and help empower people to live life on their terms — one approval at a time.   
A day in the life of a Partner Support Representative: 

Provide exceptional customer service to ensure our Partners experience consistent quality. 
Address Partner inquiries and requests via inbound calls and emails with prompt and effective responses. 
Engage with Partners through probing questions to thoroughly understand and address their specific needs. 
Act as a trusted liaison between our Partners and various departments at LendCare. 
Take accountability to solve partner issues from beginning to end. 
Demonstrate comprehensive knowledge of LendCare’s services. 
What we are looking for: 

Minimum 1-2 years of experience in customer service or call center/contact center role.   
Excellent verbal and written communication skills. 
Proven ability to multi-task, adapting to changes in a fast-paced environment, and working independently. 
Competency in MS Office (Word, Excel); ability to learn new software applications. 
Ability to work Saturdays 
Able to pass background checks (criminal, employment, and credit). 
Must be legally eligible to work in Canada on a full-time basis at the time of application; we are not able to provide sponsorship. 
Why work with us?   

Leverage our RRSP match and Employee Share Purchase Plan programs.  
Employee discounts on furniture, electronics, and appliances.  
Access 24/7 healthcare with Virtual Doctor Appointments.  
Personalize your benefits with a customizable package including options for 100% coverage.  
Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others.  
Celebrate properly, with your birthday off PAID! Along with paid vacation and personal days.   
For a complete picture of total rewards, please click here 
We are offering $18.10/hour CAD for this role, plus the opportunity to earn monthly bonuses.
We’re committed to attracting and rewarding top talent. Our compensation ranges are thoughtfully designed to reflect market competitiveness, internal equity, and the experience and impact each candidate brings to the role.
At goeasy, we believe transparency fosters trust — and that rewarding performance with fair, competitive pay and meaningful growth opportunities is key to our success.
Should your total compensation expectations fall above the posted range, we still encourage you to apply. If selected for an interview, you’ll have the opportunity to discuss this with our recruitment team, as there may be flexibility based on your background and overall fit.
This posting is not for an existing vacancy; we are building a talent pool for future opportunities.
Diversity, Inclusion, and Equal Opportunity Employment:  
 At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. goeasy is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. As an equal opportunity employer, we are committed to providing accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Please let the talent acquisition team know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.  

 Additional Information: All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.   
 We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.  

Join one of Canada’s fastest-growing companies and be part of something extraordinary – welcome to goeasy! At goeasy, our people and culture are at the heart of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades such as Waterstone Canada’s Most Admired Corporate Cultures, Canada’s Top Growing Companies, and the TSX30, highlighting us as one of the top performers on the TSX. We’re also honoured to be named a Greater Toronto Top Employer and recognized by Great Place to Work® as having the Best Workplaces for Women & Most Trusted Executive Teams, and included on TIME Magazine’s 2025 list of Canada’s Best Companies.  These honours reflect our commitment to fostering an inclusive, high-performance culture where talent thrives and innovation drives us forward. 
As one of Canada’s leading alternative consumer lenders, we’re passionate about helping everyday Canadians create a brighter future. Our vision is to provide a path to a better tomorrow, today. We offer a full range of products, including non-prime leasing, unsecured and secured loans, and point-of-sale financing through easyhome, easyfinancial, and LendCare.
If you're seeking an exciting, high-growth environment where your contributions truly matter, we want to hear from you! Join us, and together, let's create a future of financial empowerment.
We are seeking a dynamic Talent Acquisition Specialist to join our high-volume recruitment team! You will manage the full recruitment cycle, sourcing, interviewing, and onboarding top talent to meet the company’s fast-paced and growing hiring needs. This position requires the ability to efficiently handle numerous requisitions simultaneously, delivering a seamless experience for both candidates and hiring managers. The role also involves collaborating with hiring managers and leadership to develop recruitment strategies, identify staffing needs, and address regional hiring challenges. With a focus on building strong candidate pipelines, you will leverage various sourcing methods and maintain strong relationships with external partners to ensure goeasy attracts the best talent.
 What will you be doing?

Expertly manage the entire recruitment process from job posting to onboarding, ensuring a seamless and efficient experience for both candidates and hiring managers.
Proactively source top talent nationwide, handling an average of 20-30 requisitions simultaneously to meet the organization's dynamic hiring needs.
Play a pivotal role in enhancing the organization's financial performance by infusing top-tier talent, contributing to a competitive edge and sustainable growth.
Deliver recruitment consultation and coaching to line management.
Review staffing requirements for assigned portfolios and recommend hiring strategies based on company targets.
Actively build relationships with educational institutions, professional organizations, and community outreach platforms as a means of sourcing candidates.
Partner with company leadership to develop support for regions that present recruitment challenges.
What experience do you have?

Have 2-3 years of experience in a recruitment role, managing multiple requisitions and clients, with exposure to both corporate and agency environments.
Possess excellent verbal and written communication skills.
Experienced in developing strategies for new roles, which is crucial for a growing organization where new roles frequently arise.
Demonstrated a strong track record in high-volume recruitment, managing multiple portfolios effectively.
Proven ability to work under tight deadlines.
Solid experience with behavioral and competency-based interviewing techniques.
Bilingual in French and English, which is highly preferred.
We offer a Flexible Work Program that provides you the ability to work three days onsite per week, from our Mississauga office.
Internal Applicants: please apply through the link and provide written endorsement from your current manager.
$62,000.00 – $82,000.00 CAD (includes base salary and bonus)
 We’re committed to attracting and rewarding top talent. Our compensation ranges are thoughtfully designed to reflect market competitiveness, internal equity, and the experience and impact each candidate brings to the role. 
At goeasy, we believe transparency fosters trust — and that rewarding performance with fair, competitive pay and meaningful growth opportunities is key to our success. 
 Should your total compensation expectations fall above the posted range, we still encourage you to apply. If selected for an interview, you’ll have the opportunity to discuss this with our recruitment team, as there may be flexibility based on your background and overall fit. Total compensation includes base salary and bonus.
This posting is for an existing vacancy within our team.
Why should you work for goeasy?
In keeping with our mission to create better tomorrows for our employees, each year goeasy commits to continuously enhancing its total rewards. Here are some of the perks we offer…
Financial Benefits:

RRSP matching and Employee Share Purchase Plan programs.
Annual bonus that rewards your hard work and dedication.
Employee discounts on furniture, electronics, and appliances.
MAT & PAT leave top-up.
Expand your financial knowledge through engaging Financial Literacy Learning opportunities.
Health and Lifestyle:

Enjoy company-paid volunteer days to give back to the community.
Access 24/7 healthcare with Virtual Doctor Appointments.
Personalize your benefits with a flexible modular benefits package.
Stay fit and energized with exclusive access to our on-site private gym at our head office.
Employee Perks:

Fuel your growth with the Tuition Assistance Program.
Double the impact of your generosity with Company Matched Charitable Donations.
Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others.
Enjoy a state-of-the-art office space with perks like a games room, a healthy snack program, a fitness studio, free gated parking, and more!
Diversity, Inclusion, and Equal Opportunity Employment:
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. goeasy is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. As an equal opportunity employer, we are committed to providing accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Please let the talent acquisition team know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.  

Additional Information: 
All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire. We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.  
#LI-AM12

Join one of Canada’s fastest-growing companies and be part of something extraordinary – welcome to goeasy! At goeasy, our people and culture are at the heart of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades such as Waterstone Canada’s Most Admired Corporate Cultures, Canada’s Top Growing Companies, and the TSX30, highlighting us as one of the top performers on the TSX. We’re also honoured to be named a Greater Toronto Top Employer and recognized by Great Place to Work® as having the Best Workplaces for Women & Most Trusted Executive Teams, and included on TIME Magazine’s 2025 list of Canada’s Best Companies.  These honours reflect our commitment to fostering an inclusive, high-performance culture where talent thrives and innovation drives us forward. 
As one of Canada’s leading alternative consumer lenders, we’re passionate about helping everyday Canadians create a brighter future. Our vision is to provide a path to a better tomorrow, today. We offer a full range of products, including non-prime leasing, unsecured and secured loans, and point-of-sale financing through easyhome, easyfinancial, and LendCare.
If you're seeking an exciting, high-growth environment where your contributions truly matter, we want to hear from you! Join us, and together, let's create a future of financial empowerment.
We are seeking a detail-oriented and technically proficient Business Technology Analyst to support the management of our core platforms. In this role, you will act as a liaison between internal stakeholders and external partner organizations responsible for platform delivery and maintenance. You will be responsible for gathering, documenting, and communicating technical requirements, ensuring alignment with business objectives and operational standards.
What will you be doing?

Collaborate with internal business and technology teams to understand platform needs, pain points, and enhancement opportunities.
Translate business requirements into clear, actionable technical specifications for external platform partners.
Serve as the primary point of contact for external vendors regarding platform functionality, performance, and change requests.
Monitor platform performance metrics and operational KPIs, identifying areas for improvement or optimization.
Support incident and problem management processes by coordinating with external partners to resolve issues efficiently.
Participate in platform governance, ensuring compliance with security, data privacy, and operational standards.
Maintain detailed documentation of platform configurations, integrations, and change history.
Facilitate regular reviews with external partners to track progress, manage SLAs, and ensure accountability.
Assist with developing, executing and maintaining high quality assurance standards around testing for projects, configuration changes and/or system enhancements.
Act as a subject matter expert on project scoping and/or resolving complex issues or providing viable solutions to identified opportunities.
Assist in the planning and execution of platform upgrades, migrations, change requests, and new feature rollouts.
What experience do you have?

Bachelor’s degree in Information Technology, Business Administration, or a related field.
3+ years of experience in a business analyst or platform operations role.
Strong understanding of enterprise platforms (e.g., CRM, ERP, cloud-based systems) and their operational lifecycle.
Knowledge of Constellation Financial Software’s Asset and Edge platforms is a plus.
Experience working with external vendors or managed service providers.
Proficiency in documenting technical requirements, workflows, and integration points.
Familiarity with ITSM tools (e.g., Jira, ServiceNow) and Agile methodologies.
Excellent communication and stakeholder management skills.
Experience with platform monitoring tools and performance dashboards.
Knowledge of data governance, compliance, and security best practices.
Certification in Business Analysis (CBAP, CCBA) or ITIL is a plus.
Experience working in a regulated finance environment.
Strong analytical, problem-solving and organizational abilities.
Creative thinker with strong organizational skills and the ability to work in an ambiguous, fast-paced environment and manage multiple deadlines and priorities.
Able to pass background checks (criminal, employment, and credit). 
Must be legally eligible to work in Canada on a full-time basis at the time of application; we are not able to provide sponsorship. 
Internal Applicants: please apply through the link and provide written endorsement from your current manager.
We are offering $65,000 - 75,000/ year CAD for this role, plus the opportunity to earn yearly performance bonuses.
We’re committed to attracting and rewarding top talent. Our compensation ranges are thoughtfully designed to reflect market competitiveness, internal equity, and the experience and impact each candidate brings to the role.
At goeasy, we believe transparency fosters trust — and that rewarding performance with fair, competitive pay and meaningful growth opportunities is key to our success.
Should your total compensation expectations fall above the posted range, we still encourage you to apply. If selected for an interview, you’ll have the opportunity to discuss this with our recruitment team, as there may be flexibility based on your background and overall fit.
This posting is for an existing vacancy within our team. 
In keeping with our mission to create better tomorrows for our employees, each year goeasy commits to continuously enhancing its total rewards. Here are some of the perks we offer…
Financial Benefits:

RRSP matching and Employee Share Purchase Plan programs.
Annual bonus that rewards your hard work and dedication.
Employee discounts on furniture, electronics, and appliances.
MAT & PAT leave top-up.
Expand your financial knowledge through engaging Financial Literacy Learning opportunities.
Health and Lifestyle:

Enjoy company-paid volunteer days to give back to the community.
Access 24/7 healthcare with Virtual Doctor Appointments.
Personalize your benefits with a flexible modular benefits package.
Stay fit and energized with exclusive access to our on-site private gym at our head office.
Employee Perks:

Fuel your growth with the Tuition Assistance Program.
Double the impact of your generosity with Company Matched Charitable Donations.
Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others.
Enjoy a state-of-the-art office space with perks like a games room, a healthy snack program, a fitness studio, free gated parking, and more!
Diversity, Inclusion, and Equal Opportunity Employment:
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. goeasy is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. As an equal opportunity employer, we are committed to providing accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Please let the talent acquisition team know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.  

Additional Information: 
All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire. We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.  

Our state-of-the-art contact center is the heartbeat of goeasy — proudly supporting our easyfinancial and easyhome brands across Canada. Join one of the country’s fastest-growing companies and be part of something extraordinary. Welcome to goeasy! 
At goeasy, our people and culture are at the heart of everything we do — and we’re proud to be recognized for it. We’ve been named one of Canada’s Top Growing Companies, Greater Toronto Top Employers, and we’re honored to have received Canada’s Most Admired Corporate Cultures award. We’re also certified as a Great Place to Work®, recognized among the Best Workplaces for Women, and celebrated for having one of the Most Trusted Executive Teams, and included on TIME Magazine’s 2025 list of Canada’s Best Companies. These accolades reflect our ongoing commitment to creating an inclusive, high-performance culture where people thrive and innovation leads the way. 
Our contact center plays a vital role in supporting over 400 retail locations across the country, helping Canadians reach their personal and financial goals. Through specialized, high-impact teams, we deliver the expert service, care, and support that fuel goeasy’s success. 
A day in the life of a Bilingual Loan Processor Specialist - Secured: 

Processors apply detailed knowledge and understanding of company policies.
Grant approvals applications in accordance with company policy or as delegated by the Risk and Analytics department as a loan processor.
Provide rationale to branch managers regarding the loan review process and the analysis that took place where such applications are either approved or refused.
Answer queries from sales staff pertaining to applications submitted for analysis and/or exception approval from the processing team.
Pinpoint fraudulent documents during analysis and report these to appropriate departments and the processing unit.
Match and validate application information such as income, paystubs, and credit ratings to make a final processing decision in the approval process.
Verify customers requested loan amount is within qualified loan amount.
Confirms property meets Go Easy’s guidelines.
Ability to review and approve appraisal considered an asset.
Issues final mortgage approvals
Adhere to policy/procedures to ensure audit requirements are met.
Meet and maintain service levels as defined internally.
Assist the Central Loan Approval Office in identifying training or process opportunities.
Gather critical branch feedback to help transform and streamline processes.
What we are looking for:

Exceptional oral and written communication skills, as candidates will be dealing with the retail network.
Strong attention to detail
Intermediate level MS Office, with emphasis on Excel and PowerPoint
A fundamental understanding of the Mortgage origination process from application to close, considered an asset.
Excellent problem-solving and multi-tasking skills
Ability to work a variety of shifts from 8:00am to 10.00pm and Saturdays on a rotational basis, to provide cross country support.
A willingness to learn & be flexible.
Bilingual (French/English) is required
Why work with us? 

Leverage our RRSP match and Employee Share Purchase Plan programs.  
State of the art office, with free Company Gym, Games Room 
Employee discounts on furniture, electronics, and appliances.  
Access 24/7 healthcare with Virtual Doctor Appointments.  
Personalize your benefits with a customizable package including options for 100% coverage.  
Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others.  
Celebrate properly, with your birthday off PAID! Along with 5 personal days and two weeks paid vacation.   
For complete picture of total rewards, please click here.
$20-21/hour CAD  
We’re committed to attracting and rewarding top talent. Our compensation ranges are thoughtfully designed to reflect market competitiveness, internal equity, and the experience and impact each candidate brings to the role. 
At goeasy, we believe transparency fosters trust — and that rewarding performance with fair, competitive pay and meaningful growth opportunities is key to our success. 
Should your total compensation expectations fall above the posted range, we still encourage you to apply. If selected for an interview, you’ll have the opportunity to discuss this with our recruitment team, as there may be flexibility based on your background and overall fit. 
This posting is for an existing vacancy within our team. 
Diversity, Inclusion, and Equal Opportunity Employment:  
 At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. goeasy is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. As an equal opportunity employer, we are committed to providing accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Please let the talent acquisition team know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.  

 Additional Information: All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.   
 We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.

Our state-of-the-art contact center is the heartbeat of goeasy — proudly supporting our easyfinancial and easyhome brands across Canada. Join one of the country’s fastest-growing companies and be part of something extraordinary. Welcome to goeasy! 
At goeasy, our people and culture are at the heart of everything we do — and we’re proud to be recognized for it. We’ve been named one of Canada’s Top Growing Companies, Greater Toronto Top Employers, and we’re honored to have received Canada’s Most Admired Corporate Cultures award. We’re also certified as a Great Place to Work®, recognized among the Best Workplaces for Women, and celebrated for having one of the Most Trusted Executive Teams, and included on TIME Magazine’s 2025 list of Canada’s Best Companies. These accolades reflect our ongoing commitment to creating an inclusive, high-performance culture where people thrive and innovation leads the way. 
Our contact center plays a vital role in supporting over 400 retail locations across the country, helping Canadians reach their personal and financial goals. Through specialized, high-impact teams, we deliver the expert service, care, and support that fuel goeasy’s success. 
  A day in the life of a Loan Document Specialist: 

Provide administrative support, from our Central Loan Approval Office (CLAO) to the Easy Financial branch network.
Manages/action requests for title search on property.
Manages/action requests for property value confirmation.
Prepares and sends applicable Secured Loan Documents for signing along with relevant document to branches.
Escalate any documentation issues to the Loan Processor and/or Manager for review.
Adhere to policy/procedures to ensure AML and Quality Assurance requirements are met.
Meet and maintain service levels as defined internally and work with vendors to ensure outsourced service levels are maintained or exceeded.
Assist the Central Loan Approval Office in identifying training or process opportunities.
Gather critical customer (branch) feedback to help transform and streamline processes.
What we are looking for: 

Ability to work a variety of shifts from 8:00am to 9.00pm and Saturdays on a rotational basis.
A willingness to learn.
Past or current experience with the following platforms would be beneficial: Salesforce
Excellent problem-solving and multi-tasking skills
Exceptional oral and written communication skills, as candidates will be dealing with the retail network.
Intermediate level MS Office, with emphasis on Excel and PowerPoint
Why work with us? 

Leverage our RRSP match and Employee Share Purchase Plan programs.  
State of the art office, with free Company Gym, Games Room 
Employee discounts on furniture, electronics, and appliances.  
Access 24/7 healthcare with Virtual Doctor Appointments.  
Personalize your benefits with a customizable package including options for 100% coverage.  
Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others.  
Celebrate properly, with your birthday off PAID! Along with 5 personal days and two weeks paid vacation.   
For complete picture of total rewards, please click here.
$18.75-21/hour CAD  
We’re committed to attracting and rewarding top talent. Our compensation ranges are thoughtfully designed to reflect market competitiveness, internal equity, and the experience and impact each candidate brings to the role. 
At goeasy, we believe transparency fosters trust — and that rewarding performance with fair, competitive pay and meaningful growth opportunities is key to our success. 
Should your total compensation expectations fall above the posted range, we still encourage you to apply. If selected for an interview, you’ll have the opportunity to discuss this with our recruitment team, as there may be flexibility based on your background and overall fit. 
This posting is for an existing vacancy within our team. 
Diversity, Inclusion, and Equal Opportunity Employment:  
 At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. goeasy is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. As an equal opportunity employer, we are committed to providing accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Please let the talent acquisition team know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.  

 Additional Information: All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.   
 We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.

Join one of Canada’s fastest-growing companies and be part of something extraordinary – welcome to goeasy! At goeasy, our people and culture are at the heart of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades such as Waterstone Canada’s Most Admired Corporate Cultures, Canada’s Top Growing Companies, and the TSX30, highlighting us as one of the top performers on the TSX. We’re also thrilled to be named a Greater Toronto Top Employer and proudly certified as a Great Place to Work®. These honors reflect our commitment to fostering an inclusive, high-performance culture where talent thrives and innovation drives us forward.
As one of Canada’s leading alternative consumer lenders, we’re passionate about helping everyday Canadians create a brighter future. Our vision is to provide a path to a better tomorrow, today. We offer a full range of products, including non-prime leasing, unsecured and secured loans, and point-of-sale financing through easyhome, easyfinancial, and LendCare.
If you're seeking an exciting, high-growth environment where your contributions truly matter, we want to hear from you! Join us, and together, let's create a future of financial empowerment.
Reporting to the VP Legal & Corporate Affairs, goeasy is seeking a Legal Counsel to provide legal and regulatory advice and guidance to the goeasy team on a variety of matters, including: contract review and contract lifecycle management, contract negotiation and interpretation, and compliance with all applicable laws that impact business operations.
What will you be doing?

Identifying, addressing, and managing business needs in support of strategic objectives, while providing support and triage of matters to the VP, Legal & Corporate Affairs.
Leading the legal process and review in contract lifecycle management, and collaborating with cross-functional teams throughout the vendor lifecycle - including vendor selection, onboarding, contract review and approval while recommending process enhancements.
Responding to regulatory inquiries by working with business partners to understand and improve internal processes.
Leading legal reviews and providing business support in areas such as consumer protection, customer resolutions, and other relevant subject matters.
Conducting legal research on issues impacting business operations, in collaboration with the Director, Government Relations & Legal.
Building strong working relationships across all levels of the business to provide legal guidance, influence, and support - becoming a trusted advisor within the organization.
Keeping the Chief Legal Officer informed of legal issues, risks, and opportunities within your areas of responsibility.
Advising on complex legal matters and tailoring recommendations to align with business goals and public company requirements.
Monitoring legislative and regulatory developments, and supporting the VP, Legal & Corporate Affairs and Chief Legal Officer in developing business-focused responses.
Supporting new and existing service offerings across business lines, including partnership initiatives and strategic proposals.
Assisting the Chief Legal Officer with corporate governance and policy matters, as needed.
Leading and supporting legal proceedings involving the company to protect its interests.
Providing practical, business-oriented legal opinions across a wide range of functional areas.
Supporting the Legal & Corporate Affairs team in maintaining and administering corporate records and registrations, especially in the context of a public company operating across all provinces.
What experience do you have?

2–4 years of relevant legal experience, preferably within a dynamic corporate legal department.
In-house legal experience supporting financial services and/or public companies is preferred.
Regulatory experience is considered an asset.
Member in good standing with the Law Society of Ontario, with demonstrated expertise in applicable areas of law.
Proven entrepreneurial mindset, with a track record of challenging the status quo and introducing innovative legal solutions and best practices.
Strong relationship-building skills, with the ability to collaborate effectively across departments, partner groups, and member organizations.
Excellent written, verbal, and presentation communication skills.
A proactive self-starter with the ability to assess needs, develop strategies, and lead implementation efforts independently.
Demonstrated flexibility and adaptability, with a team-oriented approach and readiness to pivot as business needs evolve.
Strong judgment and decision-making skills, with the ability to influence senior leadership.
Proficiency in Microsoft Office Suite and other business-related software tools.
We offer a Flexible Work Program that provides you the ability to work three days onsite per week, from our Mississauga office.
Internal Applicants: please apply through the link and provide written endorsement from your current manager.
$155,841.11 - $166,750.00 CAD (includes base salary and bonus)
We’re committed to attracting and rewarding top talent. Our compensation ranges are thoughtfully designed to reflect market competitiveness, internal equity, and the experience and impact each candidate brings to the role. 
At goeasy, we believe transparency fosters trust — and that rewarding performance with fair, competitive pay and meaningful growth opportunities is key to our success. 
Should your total compensation expectations fall above the posted range, we still encourage you to apply. If selected for an interview, you’ll have the opportunity to discuss this with our recruitment team, as there may be flexibility based on your background and overall fit. Total compensation includes base salary and bonus. 
This posting is for an existing vacancy within our team.
Why should you work for goeasy?
In keeping with our mission to create better tomorrows for our employees, each year goeasy commits to continuously enhancing its total rewards. Here are some of the perks we offer…
Financial Benefits:

Annual bonus that rewards your hard work and dedication (STIP) and Long Term Incentive Plan (LTIP)
Employee discounts on furniture, electronics, and appliances.
MAT & PAT leave top-up.
Expand your financial knowledge through engaging Financial Literacy Learning opportunities.
Health and Lifestyle:

Enjoy company-paid volunteer days to give back to the community.
Access 24/7 healthcare with Virtual Doctor Appointments.
Benefits Co-pay plan. 
Stay fit and energized with exclusive access to our on-site private gym at our head office.
Employee Perks:

Fuel your growth with the Tuition Assistance Program.
Double the impact of your generosity with Company Matched Charitable Donations.
Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others.
Enjoy a state-of-the-art office space with perks like a games room, a healthy snack program, a fitness studio, free gated parking, and more!
Diversity, Inclusion, and Equal Opportunity Employment:
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. This means that we are committed to cultivating and preserving a work culture where we celebrate who we are, where everyone feels seen and heard and where every employee can fulfill their potential. As an equal opportunity employer, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.
Additional Information:
All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.  We thank all interested applicants, however we will only be contacting those for interview who possess the skills and qualifications outlined above.
 LI-AM12
#LI-AM12

Join easyfinancial, the consumer lending driver behind goeasy’s rapid growth. At goeasy, our people and culture are at the heart of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades including being named one of Canada’s Top Growing Companies, certified as a Great Place to Work®, and recognized among the Best Workplaces for Women and for having one of the Most Trusted Executive Teams, and included on TIME Magazine’s 2025 list of Canada’s Best Companies. These honors reflect our commitment to fostering an inclusive, high-performance culture where talent thrives, and innovation drives us forward. 
As one of Canada’s leading alternative consumer lenders, easyfinancial is on a mission to redefine access to credit. Since day one, we’ve been helping Canadians break through financial barriers and take control of their futures. When traditional banks say no, we say there's another way — offering real solutions, real relief, and a real second chance. Our vision? A path to a better tomorrow — starting today. 
We are seeking an individual who will step into a critical leadership role as a Regional Manager. This role is critical to the organization supporting our Northern Ontario easyfinancial team. Direct oversight of 7-10 branches and 26-30 employees in the scope of this regional alignment. 
The successful Regional Manager must reside within the territory which consists of: North Bay, Sudbury, Sault Ste Marie, Thunder Bay, Timmins, Hunstville & Pembroke. Frequent travel is required.
What will you do as a Regional Manager:
Customer Satisfaction

Ensure outstanding customer service levels are provided to both external and internal customers
Handle and resolve all customer complaints promptly
Ensure adherence to customer retention procedures
Associate Development & Retention

Ensure new associates are efficiently trained
Ensure associates receive on-time performance appraisals and corresponding merit and/or promotional increases
Assist Managers with employee development and with resolving disciplinary issues
Communicate regularly with management team and ensure compliance with the Workplace Mutual Respect policy
Work with managers to minimize turnover and make informed hiring decisions
Partner with HR to execute and support human resources programs through succession planning, employee relations, recruitment, training, and development of associates
Deliver Financial Results

Manage district budget to drive profitability
Achieve SOI, net and gross margins, and other revenue percentages to plan
Control region labour dollars
Monitor fee income, gain on sale, maintenance charges, promotions, and discounts
Ensure store managers monitor and make necessary adjustments to the P&L
Grow Revenue Base

Develop, guide, and monitor local marketing efforts
Ensure all company referral and incentive programs are in place and properly executed
Set and communicate regional goals for customer growth
Monitor and ensure the accurate execution of all company lease-building programs
Execute Operations Standards

Monitor month-to-month store operations, accounts receivable, and collections in accordance with established policies and procedures
Set, communicate, and monitor customer retention goals and activities
Asset Protection and Loss Prevention

Audit locations on a timely basis to ensure compliance and execution of company policies and procedures including prevention, safety, security, marketing/merchandising programs and store appearance
Maintain and monitor fixed assets to standard
Recommend potential capital expenditures
Monitor and ensure compliance to store opening and closing standards
Ensure compliance with established policies and governmental laws and regulation
What we are looking for: 

Strong leadership skills, with the motivation and desire to lead by example
Professional, outgoing, positive, and approachable demeanour that draws in both customers and associates
Outstanding communication, problem solving, and negotiation skills, and the ability to work well and be resourceful in fast-paced and demanding situations
Strong organizational and planning skills in order to meet and exceed set targets
Experience reading and being responsible for P&Ls and other financial goals and objectives
Secondary School Diploma is required, while a College or University Diploma in a related discipline is preferred
Valid driver’s license
We’re committed to attracting and rewarding top talent. Our compensation ranges are thoughtfully designed to reflect market competitiveness, internal equity, and the experience and impact each candidate brings to the role.
At goeasy, we believe transparency fosters trust — and that rewarding performance with fair, competitive pay and meaningful growth opportunities is key to our success.
Should your total compensation expectations fall above the posted range, we still encourage you to apply. If selected for an interview, you’ll have the opportunity to discuss this with our recruitment team, as there may be flexibility based on your background and overall fit.
This posting is for an existing vacancy within our team.

Diversity, Inclusion, and Equal Opportunity Employment:  
 At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. goeasy is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. As an equal opportunity employer, we are committed to providing accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Please let the talent acquisition team know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.  

 Additional Information: All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.   
Internal Applicants: please apply through the link and provide written endorsement from your current manager. 
We’re committed to attracting and rewarding top talent. Our compensation ranges are thoughtfully designed to reflect market competitiveness, internal equity, and the experience and impact each candidate brings to the role. 
At goeasy, we believe transparency fosters trust — and that rewarding performance with fair, competitive pay and meaningful growth opportunities is key to our success. 
Should your total compensation expectations fall above the posted range, we still encourage you to apply. If selected for an interview, you’ll have the opportunity to discuss this with our recruitment team, as there may be flexibility based on your background and overall fit. Total compensation includes base salary and bonus. 

Join one of Canada’s fastest-growing companies and be part of something extraordinary – welcome to goeasy! At goeasy, our people and culture are at the heart of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades such as Waterstone Canada’s Most Admired Corporate Cultures, Canada’s Top Growing Companies, and the TSX30, highlighting us as one of the top performers on the TSX. We’re also honoured to be named a Greater Toronto Top Employer and recognized by Great Place to Work® as having the Best Workplaces for Women & Most Trusted Executive Teams, and included on TIME Magazine’s 2025 list of Canada’s Best Companies.  These honours reflect our commitment to fostering an inclusive, high-performance culture where talent thrives and innovation drives us forward. 
As one of Canada’s leading alternative consumer lenders, we’re passionate about helping everyday Canadians create a brighter future. Our vision is to provide a path to a better tomorrow, today. We offer a full range of products, including non-prime leasing, unsecured and secured loans, and point-of-sale financing through easyhome, easyfinancial, and LendCare.
If you're seeking an exciting, high-growth environment where your contributions truly matter, we want to hear from you! Join us, and together, let's create a future of financial empowerment.
At goeasy, we're on the lookout for a visionary leader to revolutionize our customer experience. As Vice President, Digital Products (Mobile Apps & Online Tools), you’ll drive the strategy for the entire customer journey, from lifecycle management to digital product development and customer experience. Your focus will be on building customer loyalty, driving satisfaction, and fueling sustainable growth through innovative solutions and actionable insights.
Leading dynamic teams across digital engagement platforms (mobile app, online tools) and customer lifecycle strategy, you'll oversee key CX initiatives such as Voice of Customer, NPS, and sentiment analysis. You'll also lead the development of a powerful customer segmentation strategy, delivering personalized, impactful experiences that make a real difference for our customers and the business.
In this senior leadership position, you will directly influence how millions of Canadians interact with the goeasy brand, turning every touchpoint into an opportunity for meaningful connection and lasting value.
What will you be doing?
Customer Lifecycle & Engagement Strategy

Lead enterprise strategy to deepen customer relationships throughout the lifecycle
Develop and scale customer segmentation and lifecycle strategies
Integrate segmentation and LTV frameworks into marketing, product, and personalization
Optimize journeys across onboarding, activation, engagement, and retention
Drive engagement KPIs including adoption, usage, cross-sell, churn reduction, and loyalty
Digital Product Ownership

Own strategy, roadmap, and performance for digital products (mobile app, online account tools)
Deliver intuitive, high-impact digital experiences that support customer self-service and satisfaction
Use analytics and VOC insights to drive continuous product enhancement and business growth
Customer Experience & Satisfaction

Lead CX strategy across all customer channels
Oversee CSAT, NPS, and VOC programs to capture and apply customer feedback
Partner cross-functionally to embed insights into product design and service delivery
Portfolio Growth & Customer-Centric Strategy

Drive usage, retention, and LTV through personalized, data-driven engagement
Use segmentation and predictive analytics to align customer needs with business goals
Ensure compliance and alignment with risk and financial frameworks
Leadership & Collaboration

Lead cross-functional teams across lifecycle, CX, analytics, and digital product
Influence enterprise strategy and customer investment decisions
Foster a culture of innovation, accountability, and customer empathy
What experience do you have?

Bachelor’s degree in Business, Marketing, or related field; MBA preferred
12+ years in customer management, digital product, lifecycle marketing, or transformation (preferably in financial services or consumer tech.
Deep expertise in establishing measurement frameworks used to measure existing customer profitability; customer lifetime value (LTV)  
Deep expertise in digital product management including mobile app proficiency 
Proven track record of improving customer metrics and turning insights into strategic action. 
Strong leadership presence, communication skills, and ability to influence  
Highly data-driven with experience using analytics to drive change and optimize performance. 
Please note internally this role is referred to as: Vice President, Customer Management & Engagement.
Internal Applicants: please apply through the link and provide written endorsement from your current manager

This posting is for an existing vacancy within our team.
Diversity, Inclusion, and Equal Opportunity Employment:
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. goeasy is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. As an equal opportunity employer, we are committed to providing accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Please let the talent acquisition team know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.  

Additional Information: 
All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire. We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.  
#LI-AM12

Join easyfinancial, the consumer lending driver behind goeasy’s rapid growth. Welcome to goeasy! At goeasy, our people and culture are at the heart of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades such as Canada’s Top Growing Companies. We’re also thrilled to be certified as a Great Place to Work® and Best Places to Work with Most Trusted Executive Teams. These honors reflect our commitment to fostering an inclusive, high-performance culture where talent thrives, and innovation drives us forward.  
As one of Canada’s leading alternative consumer lenders, at easyfinancial we believe everyone deserves fair access to credit, and since our inception we have worked with customers like you to make that a reality. We provide financial relief and a second chance when banks aren’t an option. Our vision is to provide a path to a better tomorrow, today.  
A day in the life of a Financial Service Representative: 

Build strong relationship by welcoming and engaging customers in person, over the phone, and by email.
Demonstrate compassion and empathy for our customers by understanding their situation and needs and matching them to a suitable financial product.
Educate and empower customers to achieve their financial goals through building their credit.
Capitalize on financial cross-sales and add-on products.
Manage collections activities for all past due financial accounts.
Secure all required information to fulfill customer applications for products and services with strong attention to detail.
What we are looking for: 

Excellent communicator who is people and results-oriented, looking to drive sales and increase customer satisfaction. 
Experience in a customer-facing environment and comfortable interacting with customers over the phone. 
Strong objection handling and negotiation skills. 
Financially motivated sales representatives who thrive in fast-paced and competitive environments. 
Able to pass background checks (criminal, employment, and credit). 
Must be legally eligible to work in Canada on a full-time basis at the time of application; we are not able to provide sponsorship.
Why work with us?   

Leverage our RRSP match and Employee Share Purchase Plan programs.  
Employee discounts on furniture, electronics, and appliances.  
Access 24/7 healthcare with Virtual Doctor Appointments.  
Personalize your benefits with a customizable package including options for 100% coverage.  
Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others.  
Celebrate properly, with your birthday off PAID! Along with paid vacation and personal days.   
For complete picture of total rewards, please click here.
We are offering $21.00/hour CAD for this role, plus the opportunity to earn monthly bonuses.
We’re committed to attracting and rewarding top talent. Our compensation ranges are thoughtfully designed to reflect market competitiveness, internal equity, and the experience and impact each candidate brings to the role.
At goeasy, we believe transparency fosters trust — and that rewarding performance with fair, competitive pay and meaningful growth opportunities is key to our success.
Should your total compensation expectations fall above the posted range, we still encourage you to apply. If selected for an interview, you’ll have the opportunity to discuss this with our recruitment team, as there may be flexibility based on your background and overall fit.
This posting is for an existing vacancy within our team.

Diversity, Inclusion, and Equal Opportunity Employment:  
 At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. goeasy is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. As an equal opportunity employer, we are committed to providing accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Please let the talent acquisition team know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.  

 Additional Information: All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.   
 We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.  

Join easyhome — Canada’s largest lease-to-own business and a proud part of the goeasy family. At goeasy, our people and culture are the heartbeat of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades including being named one of Canada’s Top Growing Companies, certified as a Great Place to Work®, and recognized among the Best Workplaces for Women and for having one of the Most Trusted Executive Teams, and included on TIME Magazine’s 2025 list of Canada’s Best Companies. These achievements speak to our commitment to building an inclusive, high-performance culture where people thrive and innovation drives us forward. 
At easyhome, we make more than home goods accessible — we help Canadians build brighter futures. Through flexible weekly and monthly payment plans, we give our customers the power to furnish their homes, improve their quality of life, and take steps toward stronger financial standing. If you’re passionate about making a difference, join us and be part of a team that empowers people to create comfortable, confident lives — one lease at a time. 
A day in a life of a Customer Solutions Specialist:

Customer Engagement & Sales
Build strong customer relationships by welcoming and engaging customers in person, over the phone, and by email.
Interview customers to understand their financial and personal needs to match them with the appropriate financial, leasing, and/or service product solution.
Transparently communicate lease and credit terms and conditions and educate customers on credit-building opportunities.
Maximize sales of goeasy’s financial services and home goods through methods such as cross-selling.


Account Management & Collections
Manage customer accounts, including opening new accounts, updating records, processing payments, and monitoring overdue accounts.
Perform administrative duties and secure all required information to fulfill customer contracts for products and services, including evaluating applicant’s financial status and ability to repay.
Conduct collection activities on financial services and products while maintaining empathy and professionalism.
Build long term customer relationships to creates trust and increase customer retention.
Follow up with customers on missed payments and negotiate repayment terms where applicable.


Retail Operations
Uphold merchandising standards including assisting with show room set up, pricing and promotion changes, as well as manage and track inventory.
Keep your store looking its best by maintaining cleanliness, organization, and a customer-ready environment.
Bring products to life by assembling and disassembling electronics and home furnishings as needed.
Coordinate delivery paperwork and ensure accurate documentation for lease and finance applications.
Perform out-of-store duties such as assistance with delivering merchandise, collection activities, and administrative duties.
Perform other duties as assigned by management.

What we are looking for: 

Proven communication and interpersonal skills with a passion for helping others.
Sales-oriented mindset with the ability to meet targets and drive results.
Experience in a customer-facing environment (retail, finance, or leasing preferred).
Strong multitasking abilities and attention to detail.
Availability to work a variety of shifts within store operating hours (10am-7pm Mondays to Saturdays)
Assist in physical tasks such as moving and arranging merchandise (ability to lift 50+ pounds is considered an asset).
Comfortable with sales calls, collections, and having difficult customer conversations
Must be legally eligible to work in Canada and able to pass background checks (criminal, employment, and credit). Having a driver’s licence would be considered an asset.
Why work with us? 

Leverage our RRSP match and Employee Share Purchase Plan programs.  
Employee discounts on furniture, electronics, and appliances.  
Access 24/7 healthcare with Virtual Doctor Appointments.  
Personalize your benefits with a customizable package including options for 100% coverage.  
Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others.  
Celebrate properly, with your birthday off PAID! Along with paid vacation and personal days.   
For complete picture of total rewards, please click here.
We are offering $18.00 - $19.00/hour CAD for this role, plus the opportunity to earn monthly bonuses.
We’re committed to attracting and rewarding top talent. Our compensation ranges are thoughtfully designed to reflect market competitiveness, internal equity, and the experience and impact each candidate brings to the role.
At goeasy, we believe transparency fosters trust — and that rewarding performance with fair, competitive pay and meaningful growth opportunities is key to our success.
Should your total compensation expectations fall above the posted range, we still encourage you to apply. If selected for an interview, you’ll have the opportunity to discuss this with our recruitment team, as there may be flexibility based on your background and overall fit.
This posting is for an existing vacancy within our team.
Diversity, Inclusion, and Equal Opportunity Employment:  
 At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. goeasy is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. As an equal opportunity employer, we are committed to providing accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Please let the talent acquisition team know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.  

 Additional Information: All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.   
 We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.

Join easyhome — Canada’s largest lease-to-own business and a proud part of the goeasy family. At goeasy, our people and culture are the heartbeat of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades including being named one of Canada’s Top Growing Companies, certified as a Great Place to Work®, and recognized among the Best Workplaces for Women and for having one of the Most Trusted Executive Teams, and included on TIME Magazine’s 2025 list of Canada’s Best Companies. These achievements speak to our commitment to building an inclusive, high-performance culture where people thrive and innovation drives us forward. 
At easyhome, we make more than home goods accessible — we help Canadians build brighter futures. Through flexible weekly and monthly payment plans, we give our customers the power to furnish their homes, improve their quality of life, and take steps toward stronger financial standing. If you’re passionate about making a difference, join us and be part of a team that empowers people to create comfortable, confident lives — one lease at a time. 
A day in a life of a Customer Solutions Specialist:

Customer Engagement & Sales
Build strong customer relationships by welcoming and engaging customers in person, over the phone, and by email.
Interview customers to understand their financial and personal needs to match them with the appropriate financial, leasing, and/or service product solution.
Transparently communicate lease and credit terms and conditions and educate customers on credit-building opportunities.
Maximize sales of goeasy’s financial services and home goods through methods such as cross-selling.


Account Management & Collections
Manage customer accounts, including opening new accounts, updating records, processing payments, and monitoring overdue accounts.
Perform administrative duties and secure all required information to fulfill customer contracts for products and services, including evaluating applicant’s financial status and ability to repay.
Conduct collection activities on financial services and products while maintaining empathy and professionalism.
Build long term customer relationships to creates trust and increase customer retention.
Follow up with customers on missed payments and negotiate repayment terms where applicable.


Retail Operations
Uphold merchandising standards including assisting with show room set up, pricing and promotion changes, as well as manage and track inventory.
Keep your store looking its best by maintaining cleanliness, organization, and a customer-ready environment.
Bring products to life by assembling and disassembling electronics and home furnishings as needed.
Coordinate delivery paperwork and ensure accurate documentation for lease and finance applications.
Perform out-of-store duties such as assistance with delivering merchandise, collection activities, and administrative duties.
Perform other duties as assigned by management.

What we are looking for: 

Proven communication and interpersonal skills with a passion for helping others.
Sales-oriented mindset with the ability to meet targets and drive results.
Experience in a customer-facing environment (retail, finance, or leasing preferred).
Strong multitasking abilities and attention to detail.
Availability to work a variety of shifts within store operating hours (10am-7pm Mondays to Saturdays)
Assist in physical tasks such as moving and arranging merchandise (ability to lift 50+ pounds is considered an asset).
Comfortable with sales calls, collections, and having difficult customer conversations
Must be legally eligible to work in Canada and able to pass background checks (criminal, employment, and credit). Having a driver’s licence would be considered an asset.
Why work with us? 

Leverage our RRSP match and Employee Share Purchase Plan programs.  
Employee discounts on furniture, electronics, and appliances.  
Access 24/7 healthcare with Virtual Doctor Appointments.  
Personalize your benefits with a customizable package including options for 100% coverage.  
Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others.  
Celebrate properly, with your birthday off PAID! Along with paid vacation and personal days.   
For complete picture of total rewards, please click here.
We are offering $18.00 - $19.00/hour CAD for this role, plus the opportunity to earn monthly bonuses.
We’re committed to attracting and rewarding top talent. Our compensation ranges are thoughtfully designed to reflect market competitiveness, internal equity, and the experience and impact each candidate brings to the role.
At goeasy, we believe transparency fosters trust — and that rewarding performance with fair, competitive pay and meaningful growth opportunities is key to our success.
Should your total compensation expectations fall above the posted range, we still encourage you to apply. If selected for an interview, you’ll have the opportunity to discuss this with our recruitment team, as there may be flexibility based on your background and overall fit.
This posting is for an existing vacancy within our team.
Diversity, Inclusion, and Equal Opportunity Employment:  
 At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. goeasy is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. As an equal opportunity employer, we are committed to providing accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Please let the talent acquisition team know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.  

 Additional Information: All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.   
 We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.

Join easyhome — Canada’s largest lease-to-own business and a proud part of the goeasy family. At goeasy, our people and culture are the heartbeat of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades including being named one of Canada’s Top Growing Companies, certified as a Great Place to Work®, and recognized among the Best Workplaces for Women and for having one of the Most Trusted Executive Teams, and included on TIME Magazine’s 2025 list of Canada’s Best Companies. These achievements speak to our commitment to building an inclusive, high-performance culture where people thrive and innovation drives us forward. 
At easyhome, we make more than home goods accessible — we help Canadians build brighter futures. Through flexible weekly and monthly payment plans, we give our customers the power to furnish their homes, improve their quality of life, and take steps toward stronger financial standing. If you’re passionate about making a difference, join us and be part of a team that empowers people to create comfortable, confident lives — one lease at a time. 
A day in a life of a Customer Solutions Specialist:

Customer Engagement & Sales
Build strong customer relationships by welcoming and engaging customers in person, over the phone, and by email.
Interview customers to understand their financial and personal needs to match them with the appropriate financial, leasing, and/or service product solution.
Transparently communicate lease and credit terms and conditions and educate customers on credit-building opportunities.
Maximize sales of goeasy’s financial services and home goods through methods such as cross-selling.


Account Management & Collections
Manage customer accounts, including opening new accounts, updating records, processing payments, and monitoring overdue accounts.
Perform administrative duties and secure all required information to fulfill customer contracts for products and services, including evaluating applicant’s financial status and ability to repay.
Conduct collection activities on financial services and products while maintaining empathy and professionalism.
Build long term customer relationships to creates trust and increase customer retention.
Follow up with customers on missed payments and negotiate repayment terms where applicable.


Retail Operations
Uphold merchandising standards including assisting with show room set up, pricing and promotion changes, as well as manage and track inventory.
Keep your store looking its best by maintaining cleanliness, organization, and a customer-ready environment.
Bring products to life by assembling and disassembling electronics and home furnishings as needed.
Coordinate delivery paperwork and ensure accurate documentation for lease and finance applications.
Perform out-of-store duties such as assistance with delivering merchandise, collection activities, and administrative duties.
Perform other duties as assigned by management.

What we are looking for: 

Proven communication and interpersonal skills with a passion for helping others.
Sales-oriented mindset with the ability to meet targets and drive results.
Experience in a customer-facing environment (retail, finance, or leasing preferred).
Strong multitasking abilities and attention to detail.
Availability to work a variety of shifts within store operating hours (10am-7pm Mondays to Saturdays)
Assist in physical tasks such as moving and arranging merchandise (ability to lift 50+ pounds is considered an asset).
Comfortable with sales calls, collections, and having difficult customer conversations
Must be legally eligible to work in Canada and able to pass background checks (criminal, employment, and credit). Having a driver’s licence would be considered an asset.
Why work with us? 

Leverage our RRSP match and Employee Share Purchase Plan programs.  
Employee discounts on furniture, electronics, and appliances.  
Access 24/7 healthcare with Virtual Doctor Appointments.  
Personalize your benefits with a customizable package including options for 100% coverage.  
Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others.  
Celebrate properly, with your birthday off PAID! Along with paid vacation and personal days.   
For complete picture of total rewards, please click here.
We are offering $18.00 - $19.00/hour CAD for this role, plus the opportunity to earn monthly bonuses.


We’re committed to attracting and rewarding top talent. Our compensation ranges are thoughtfully designed to reflect market competitiveness, internal equity, and the experience and impact each candidate brings to the role. 


At goeasy, we believe transparency fosters trust — and that rewarding performance with fair, competitive pay and meaningful growth opportunities is key to our success. 
Should your total compensation expectations fall above the posted range, we still encourage you to apply. If selected for an interview, you’ll have the opportunity to discuss this with our recruitment team, as there may be flexibility based on your background and overall fit.

This posting is for an existing vacancy within our team.
Diversity, Inclusion, and Equal Opportunity Employment:  
 At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. goeasy is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. As an equal opportunity employer, we are committed to providing accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Please let the talent acquisition team know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.  

 Additional Information: All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.   
 We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.

Join easyhome — Canada’s largest lease-to-own business and a proud part of the goeasy family. At goeasy, our people and culture are the heartbeat of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades including being named one of Canada’s Top Growing Companies, certified as a Great Place to Work®, and recognized among the Best Workplaces for Women and for having one of the Most Trusted Executive Teams, and included on TIME Magazine’s 2025 list of Canada’s Best Companies. These achievements speak to our commitment to building an inclusive, high-performance culture where people thrive and innovation drives us forward. 
At easyhome, we make more than home goods accessible — we help Canadians build brighter futures. Through flexible weekly and monthly payment plans, we give our customers the power to furnish their homes, improve their quality of life, and take steps toward stronger financial standing. If you’re passionate about making a difference, join us and be part of a team that empowers people to create comfortable, confident lives — one lease at a time. 
Why work with us? 

Leverage our RRSP match and Employee Share Purchase Plan programs.  
Employee discounts on furniture, electronics, and appliances.  
Access 24/7 healthcare with Virtual Doctor Appointments.  
Personalize your benefits with a customizable package including options for 100% coverage.  
Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others.  
Celebrate properly, with your birthday off PAID! Along with paid vacation and personal days.   
For complete picture of total rewards, please click here.
A Day in the life of a Delivery Specialist: 

Build superior customer sales experiences by welcoming and engaging customers in person, over the phone, and by email 
Support retail operations by supporting the merchandising and maintenance of the store 
Deliver best in class service when delivering our products to customers’ homes 
General maintenance on the truck and around the store daily 
Providing exceptional customer service throughout the moving process + addressing customer concerns and ensuring satisfaction 
Coordinate and finalizing paperwork with customers onsite 
What we are looking for: 

Full class driver’s license with a driver’s abstract in good standing 
Ability to lift 50+ pounds and move large home goods 
Excellent communicator who is people and results-oriented looking to drive sales and increase customer satisfaction 
Some experience in a customer-facing environment 
Ability to multitask and work efficiently  
Able to pass background checks (criminal, employment, driving history)
This posting is for an existing vacancy within our team.
Diversity, Inclusion, and Equal Opportunity Employment:  
 At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. goeasy is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. As an equal opportunity employer, we are committed to providing accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Please let the talent acquisition team know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.  

Additional Information: All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.   
We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.

Join easyhome — Canada’s largest lease-to-own business and a proud part of the goeasy family. At goeasy, our people and culture are the heartbeat of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades including being named one of Canada’s Top Growing Companies, certified as a Great Place to Work®, and recognized among the Best Workplaces for Women and for having one of the Most Trusted Executive Teams, and included on TIME Magazine’s 2025 list of Canada’s Best Companies. These achievements speak to our commitment to building an inclusive, high-performance culture where people thrive and innovation drives us forward. 
At easyhome, we make more than home goods accessible — we help Canadians build brighter futures. Through flexible weekly and monthly payment plans, we give our customers the power to furnish their homes, improve their quality of life, and take steps toward stronger financial standing. If you’re passionate about making a difference, join us and be part of a team that empowers people to create comfortable, confident lives — one lease at a time. 
The Director, Merchandising & Buying is a key leadership role at easyhome — responsible for shaping an outstanding product assortment, optimizing pricing and profitability, and driving the merchandising strategy that powers our growth. This role blends big-picture strategy with hands-on execution, leveraging strong vendor relationships and sharp commercial instincts to ensure easyhome delivers the right products, at the right value, with operational excellence.
What will you be doing?

Exceed growth, margin, and category performance targets for the easyhome product portfolio.
Evaluate, define, and implement buying and merchandising strategies in partnership with the VP, easyhome Operations.
Build and evolve our product assortment through strong category management and a deep understanding of customer needs.
Develop price architecture, margin models, and profit forecasts to support sustainable growth.
Source merchandise in open markets, selecting products for easyhome’s corporate and franchise lease-to-own locations.
Identify new product and revenue opportunities that strengthen competitive positioning.
Monitor performance indicators—including sales per square foot, product mix, inventory levels, and profitability—and adjust strategies based on real-time insights.
Recommend space allocation strategies that maximize sales productivity and align with product performance.
Analyze category and product participation trends to optimize assortment and drive stronger outcomes.
Track competitor pricing, product offerings, and merchandising activity; propose strategies to improve or defend market position.
Lead sourcing initiatives and conduct negotiations (with guidance from the VP) to secure best pricing, terms, and supply conditions.
Build and maintain strong relationships with manufacturers, distributors, sales reps, and external partners.
Lead and coach a high-performing team to deliver merchandising excellence in a fast-paced, growth-focused environment.
Oversee reporting, forecasting, and business development activities related to merchandising and buying.
What experience do you have?

Bachelor’s degree in Business, Marketing, Merchandising, or a related field.
5–10 years of progressive buying and merchandising experience, ideally within electronics or consumer durables.
Proven track record of growing categories and improving assortment profitability.
Strong negotiation skills and expertise in cost optimization.
Experience leading and developing high-performing teams in a fast-paced environment.
Excellent communication skills—both written and verbal.
Highly analytical and detail-oriented, with the ability to turn insights into actionable recommendations.
Ability to work independently, exercising sound judgment and a sense of urgency.
Strong problem-solving and decision-making capabilities.
We offer a Flexible Work Program that provides you the ability to work three days onsite per week, from our Mississauga office.
Internal Applicants: please apply through the link and provide written endorsement from your current manager.
This posting is for an existing vacancy within our team.
Diversity, Inclusion, and Equal Opportunity Employment:
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. goeasy is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. As an equal opportunity employer, we are committed to providing accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Please let the talent acquisition team know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.  

Additional Information: 
All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire. We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.  
#LI-AM12

Join LendCare — one of Canada’s fastest-growing point-of-sale financing providers and a proud part of the goeasy family. At goeasy, our people and culture are the heartbeat of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades including being named one of Canada’s Top Growing Companies, certified as a Great Place to Work®, and recognized among the Best Workplaces for Women and for having one of the Most Trusted Executive Teams, and included on TIME Magazine’s 2025 list of Canada’s Best Companies. These achievements speak to our commitment to building an inclusive, high-performance culture where people thrive and innovation drives us forward. 
At LendCare, we do more than provide financing — we help Canadians access life’s essential moments. Whether it’s healthcare, home improvement, powersports or retail purchases, we deliver fast, flexible financing solutions that make it easier for people to move forward with confidence. Backed by cutting-edge technology and a customer-first mindset, we’re redefining how Canadians pay for what matters. If you’re driven to create real impact, join us and help empower people to live life on their terms — one approval at a time. 
Day in the life of a Bilingual Paralegal: 

Draft and prepare pleadings along with a variety of legal documents with precision.    
Proactively plan and prioritize tasks to meet critical deadlines and maintain workflow.  
Liaise with other members of the legal department.  
Manage and maintain a high volume of legal files, ensuring organization and accessibility.  
Actively prepare for and attend court appearances, providing solid support to our legal team.  
Oversee and coordinate legal settlements and collections processes.  
Efficiently locate individuals and assets using Skip Tracing techniques.  
Conduct thorough legal research to support case preparation. 
What we are looking for: 

Paralegal Diploma or Certificate.
Licensed with the Law Society of Ontario and must be in good standing.
Exceptional communication skills, both verbal and written in English and French. 
Knowledge of the Rules of the Small Claims Court and experience with Small Claims Debt Collections is an asset.
Proficiency in MS Office Suite, Adobe Acrobat, and legal software such as Clio or similar platforms.
Comfortable working independently and in a team environment. 
A proactive mindset with the ability to consistently meet or exceed monthly targets.  
Valid driver’s license and vehicle for court appearances (mileage reimbursed).  
Ability to work full-time in our head office in Pickering, ON. 
Why work with us?   

Leverage our RRSP match and Employee Share Purchase Plan programs.  
Employee discounts on furniture, electronics, and appliances.  
Access 24/7 healthcare with Virtual Doctor Appointments.  
Personalize your benefits with a customizable package including options for 100% coverage.  
Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others.  
Celebrate properly, with your birthday off PAID! Along with paid vacation and personal days.   
For complete picture of total rewards, please click here.
We are offering $49,900 - $56,150/ year CAD for this role, plus the opportunity to earn lucrative monthly performance bonuses.
We’re committed to attracting and rewarding top talent. Our compensation ranges are thoughtfully designed to reflect market competitiveness, internal equity, and the experience and impact each candidate brings to the role. 
At goeasy, we believe transparency fosters trust — and that rewarding performance with fair, competitive pay and meaningful growth opportunities is key to our success. 
 Should your total compensation expectations fall above the posted range, we still encourage you to apply. If selected for an interview, you’ll have the opportunity to discuss this with our recruitment team, as there may be flexibility based on your background and overall fit.
This posting is for an existing vacancy within our team. 
Diversity, Inclusion, and Equal Opportunity Employment:  
 At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. goeasy is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. As an equal opportunity employer, we are committed to providing accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Please let the talent acquisition team know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.  

 Additional Information: All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.   
 We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.  

Join one of Canada’s fastest-growing companies and be part of something extraordinary – welcome to goeasy! At goeasy, our people and culture are at the heart of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades such as Waterstone Canada’s Most Admired Corporate Cultures, Canada’s Top Growing Companies, and the TSX30, highlighting us as one of the top performers on the TSX. We’re also honoured to be named a Greater Toronto Top Employer and recognized by Great Place to Work® as having the Best Workplaces for Women & Most Trusted Executive Teams, and included on TIME Magazine’s 2025 list of Canada’s Best Companies.  These honours reflect our commitment to fostering an inclusive, high-performance culture where talent thrives and innovation drives us forward. 
As one of Canada’s leading alternative consumer lenders, we’re passionate about helping everyday Canadians create a brighter future. Our vision is to provide a path to a better tomorrow, today. We offer a full range of products, including non-prime leasing, unsecured and secured loans, and point-of-sale financing through easyhome, easyfinancial, and LendCare.
If you're seeking an exciting, high-growth environment where your contributions truly matter, we want to hear from you! Join us, and together, let's create a future of financial empowerment.
Are you passionate about delivering exceptional IT support experiences and leading high-performing teams? As Manager, End User Operations, you’ll be at the heart of our technology support strategy - guiding a skilled Level 3 support team across multiple locations. You’ll be the go-to expert for our branches and support centre, ensuring seamless service delivery, vendor coordination, and compliance. Whether it’s supporting a new office buildout, leading a tech upgrade, or enhancing our service quality, you’ll collaborate with internal and external partners to make it happen. With ownership of budget oversight and a focus on customer satisfaction, you’ll play a key role in shaping how our people experience technology every day.
What will you be doing?

Leads the IT end-user operations team, ensuring timely ticket resolution, effective escalation, and high user satisfaction.
Delivers exceptional white-glove support to executive leadership, exceeding expectations in responsiveness and issue resolution.
Continuously enhances the field support model and implements scalable processes to improve service delivery and the end-user experience.
Designs and leads enterprise-wide computer deployment initiatives, ensuring seamless rollout, configuration, and user onboarding.
Monitors and reports on vendor and partner performance against KPIs and SLAs, driving accountability and service quality.
Analyzes SLA and KPI trends to identify improvement opportunities and implements initiatives that enhance operational performance.
Collaborates with IT support staff to balance workloads, share knowledge, and accelerate issue resolution.
Builds and mentors a high-performing team of IT support experts, fostering professional development and a culture of service excellence.
Partners with IT leadership to define and enforce standardized support policies, processes, and SLAs aligned with business goals.
Presents key initiatives and performance metrics at monthly and quarterly operations meetings with business stakeholders.
Manages vendor relationships and contract resources to ensure comprehensive support coverage and operational efficiency.
Oversees implementation of physical security solutions across the organization to protect assets and infrastructure.
Defines and maintains daily operational workflows and escalation procedures for efficient incident management.
Coordinates with internal and external teams to resolve IT issues through remote, phone, and in-person support.
Ensures accurate issue logging and resolution tracking in ITSM tools, while maintaining a robust knowledge base.
Establishes proactive monitoring and feedback mechanisms to continuously refine support processes and align with evolving business needs.
What experience do you have?

A bachelor’s degree in Computer Science, Engineering, Business, or a related field (preferred but not mandatory).
At least 3 years of IT management experience, ideally in multi-site or geographically dispersed environments.
Proven ability to manage OPEX and CAPEX budgets, including planning, forecasting, and cost control to support both operational and strategic goals.
Strong leadership and interpersonal skills, with a track record of building high-performing teams, influencing stakeholders, and fostering cross-functional collaboration.
Experience supporting executive and C-suite stakeholders with professionalism, discretion, and a white-glove approach to service.
Demonstrated expertise in IT Service Management (ITSM) tools and processes (e.g., ServiceNow, Jira Service Management), including tracking, analyzing, and reporting on support trends to drive continuous improvement.
Solid understanding of patch management, vulnerability remediation, and compliance practices to ensure secure and up-to-date systems.
Broad technical knowledge across computer hardware, Microsoft 365, Windows OS, and enterprise desktop software.
Familiarity with network topologies (LAN/WAN/VPN), protocols, and enterprise network infrastructure.
Ability to remain calm and solution-focused in high-pressure situations, thriving in collaborative and fast-paced environments.
Willingness to provide event support and hands-on assistance when needed.
Advanced proficiency in Microsoft Office applications, including Excel, PowerPoint, SharePoint, OneDrive, and Outlook.
We offer a Flexible Work Program that provides you the ability to work three days onsite per week, from our Mississauga office.
Internal Applicants: please apply through the link and provide written endorsement from your current manager.
$126,500.00 – $143,750.00 CAD (includes base salary and bonus)
We’re committed to attracting and rewarding top talent. Our compensation ranges are thoughtfully designed to reflect market competitiveness, internal equity, and the experience and impact each candidate brings to the role. 
At goeasy, we believe transparency fosters trust — and that rewarding performance with fair, competitive pay and meaningful growth opportunities is key to our success. 
Should your total compensation expectations fall above the posted range, we still encourage you to apply. If selected for an interview, you’ll have the opportunity to discuss this with our recruitment team, as there may be flexibility based on your background and overall fit. Total compensation includes base salary and bonus. 
This posting is for an existing vacancy within our team.
Why should you work for goeasy?
In keeping with our mission to create better tomorrows for our employees, each year goeasy commits to continuously enhancing its total rewards. Here are some of the perks we offer…
Financial Benefits:

RRSP matching and Employee Share Purchase Plan programs.
Annual bonus that rewards your hard work and dedication.
Employee discounts on furniture, electronics, and appliances.
MAT & PAT leave top-up.
Expand your financial knowledge through engaging Financial Literacy Learning opportunities.
Health and Lifestyle:

Enjoy company-paid volunteer days to give back to the community.
Access 24/7 healthcare with Virtual Doctor Appointments.
Personalize your benefits with a flexible modular benefits package.
Stay fit and energized with exclusive access to our on-site private gym at our head office.
Employee Perks:

Fuel your growth with the Tuition Assistance Program.
Double the impact of your generosity with Company Matched Charitable Donations.
Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others.
Enjoy a state-of-the-art office space with perks like a games room, a healthy snack program, a fitness studio, free gated parking, and more!
Diversity, Inclusion, and Equal Opportunity Employment:
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. goeasy is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. As an equal opportunity employer, we are committed to providing accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Please let the talent acquisition team know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.  

Additional Information: 
All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire. We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.  
#LI-AM12

Join one of Canada’s fastest-growing companies and be part of something extraordinary – welcome to goeasy! At goeasy, our people and culture are at the heart of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades such as Waterstone Canada’s Most Admired Corporate Cultures, Canada’s Top Growing Companies, and the TSX30, highlighting us as one of the top performers on the TSX. We’re also honoured to be named a Greater Toronto Top Employer and recognized by Great Place to Work® as having the Best Workplaces for Women & Most Trusted Executive Teams, and included on TIME Magazine’s 2025 list of Canada’s Best Companies.  These honours reflect our commitment to fostering an inclusive, high-performance culture where talent thrives and innovation drives us forward. 
As one of Canada’s leading alternative consumer lenders, we’re passionate about helping everyday Canadians create a brighter future. Our vision is to provide a path to a better tomorrow, today. We offer a full range of products, including non-prime leasing, unsecured and secured loans, and point-of-sale financing through easyhome, easyfinancial, and LendCare.
If you're seeking an exciting, high-growth environment where your contributions truly matter, we want to hear from you! Join us, and together, let's create a future of financial empowerment.
As the Manager, Internal Audit you will be reporting to the Director, Internal Audit and will be responsible for planning, executing and delivering risk audit engagements while supporting organizational objectives by providing advisory and assurance audit services for goeasy.  In addition, the Manager, Internal Audit will perform testing in support of the Company’s annual certification for the Internal Controls Over Financial Reporting program (NI 52-109), as assigned.
What will you be doing?

Establish an effective professional and working relationship with key stakeholders within the Company.
Manage the end-to-end audit engagement, including audit planning, execution, working paper review, analysis of findings and audit reporting.
Draft risk-based control matrices for the assigned audit engagements.
Develop and execute audit programs to meet the needs of the Board and senior management, considering the Company’s business objectives, strategies and risks.
Obtain, analyze and evaluate evidentiary data as a base for an informed objective opinion on the adequacy and effectiveness of internal controls within the process and the efficiency of performance of the activities being reviewed through the application of knowledge of business systems and an analysis of the audit results.
Prepare and present in clear and concise audit reports which identify areas or elements of management processes and controls that require improvement and obtain alignment with management on findings and corrective action plans. Participate in discussions with management in audit meetings.
Follow-up on the status of identified findings for assigned audit engagements with management, as required.
Ensure that audits are completed in a timely manner
Execute internal controls testing of business processes as assigned, in support of Company’s annual certification for the Internal Controls over Financial Reporting program (NI 52-109)
What experience do you have?

Accounting degree (CPA) required from Canada.
Detailed understanding of Accounting, IFRS, NI52-109/SOX, ITGC testing and Internal Audit principles.
Minimum 5 years progressive experience obtained from a CPA firm and/or IIA accredited Internal Audit department.
Proficient in Microsoft Office products, specifically Word, Excel and PowerPoint.
Excellent knowledge of audit procedures, including planning, techniques, testing and sampling methods involved in conducting internal controls testing.
An ability to gather, analyze and evaluate facts, document and to present concise oral and written reports.
Strong understanding of internal controls and COSO framework.
Strong critical, analytical and organizational skills.
Ability to understand business processes and their risk implications.
Capability to work in a dynamic environment and manage multiple projects.
Ability to collaborate with diverse internal and external client groups.
We offer a Flexible Work Program that provides you the ability to work three days onsite per week, from our Mississauga office.
Internal Applicants: please apply through the link and provide written endorsement from your current manager.
$109,250.00 - $126,500.00 CAD (includes base salary and bonus)
 We’re committed to attracting and rewarding top talent. Our compensation ranges are thoughtfully designed to reflect market competitiveness, internal equity, and the experience and impact each candidate brings to the role. 
At goeasy, we believe transparency fosters trust — and that rewarding performance with fair, competitive pay and meaningful growth opportunities is key to our success. 
 Should your total compensation expectations fall above the posted range, we still encourage you to apply. If selected for an interview, you’ll have the opportunity to discuss this with our recruitment team, as there may be flexibility based on your background and overall fit. Total compensation includes base salary and bonus. 
Why should you work for goeasy?
In keeping with our mission to create better tomorrows for our employees, each year goeasy commits to continuously enhancing its total rewards. Here are some of the perks we offer…
Financial Benefits:

RRSP matching and Employee Share Purchase Plan programs.
Annual bonus that rewards your hard work and dedication.
Employee discounts on furniture, electronics, and appliances.
MAT & PAT leave top-up.
Expand your financial knowledge through engaging Financial Literacy Learning opportunities.
Health and Lifestyle:

Enjoy company-paid volunteer days to give back to the community.
Access 24/7 healthcare with Virtual Doctor Appointments.
Personalize your benefits with a flexible modular benefits package.
Stay fit and energized with exclusive access to our on-site private gym at our head office.
Employee Perks:

Fuel your growth with the Tuition Assistance Program.
Double the impact of your generosity with Company Matched Charitable Donations.
Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others.
Enjoy a state-of-the-art office space with perks like a games room, a healthy snack program, a fitness studio, free gated parking, and more!
Diversity, Inclusion, and Equal Opportunity Employment:
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. goeasy is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. As an equal opportunity employer, we are committed to providing accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Please let the talent acquisition team know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.  

Additional Information: 
All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire. We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.  
#LI-AM12

Join one of Canada’s fastest-growing companies and be part of something extraordinary – welcome to goeasy! At goeasy, our people and culture are at the heart of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades such as Waterstone Canada’s Most Admired Corporate Cultures, Canada’s Top Growing Companies, and the TSX30, highlighting us as one of the top performers on the TSX. We’re also honoured to be named a Greater Toronto Top Employer and recognized by Great Place to Work® as having the Best Workplaces for Women & Most Trusted Executive Teams, and included on TIME Magazine’s 2025 list of Canada’s Best Companies.  These honours reflect our commitment to fostering an inclusive, high-performance culture where talent thrives and innovation drives us forward. 
As one of Canada’s leading alternative consumer lenders, we’re passionate about helping everyday Canadians create a brighter future. Our vision is to provide a path to a better tomorrow, today. We offer a full range of products, including non-prime leasing, unsecured and secured loans, and point-of-sale financing through easyhome, easyfinancial, and LendCare.
If you're seeking an exciting, high-growth environment where your contributions truly matter, we want to hear from you! Join us, and together, let's create a future of financial empowerment.
As the Manager, IT Audit, you will support organizational objectives by providing assurance and advisory services for goeasy’s IT-related processes and controls. The role collaborates with stakeholders to encourage ongoing improvements and maintain governance standards within the IT Services team. This role is integral to ensure the continued high-growth of the organization through appropriate compliance and governance. Reporting to the Senior Manager, IT Audit this role will play a hybrid between the traditional audit role while providing technical expertise and knowledge to the department.
What will you be doing?

Help maintain the IT audit universe and integrated IT audit plan.
Identify emerging IT risks and new developments in IT audit methodology.
Work with management to define business (primarily IT) objectives and key risks that guide the audit universe and planning process.
Take part in developing and implementing a risk-based methodology to identify and assess risk exposures and key controls, in line with standards from IIA, ISACA, IT Governance Institute, and other relevant organizations.
Develop and carry out risk-based audit programs that address Board and senior management needs, considering corporate and IT objectives, strategies, and risks.
Assist with scheduling, planning, performing, and coordinating activities for both IT and non-IT audits. Manage audit program execution, including evaluating findings and obtaining management responses and agreements on action plans.
Ensure audits are completed within set timeframes.
Draft audit findings that specify areas of business processes and controls needing improvement and align findings and corrective actions with the business. Take part in meetings with business management regarding audits.
Report audit conclusions, recommendations, planned management actions, and follow-up status to Management as needed. Track the progress and resolution of management actions for identified control gaps.
Lead the planning and execution of IT General Controls testing, including access management, change management, and IT operations, ensuring comprehensive coverage and alignment with compliance requirements.
Support business audit team in IT Application Controls testing to evaluate automated business process controls, data integrity, and system configurations, collaborating closely with process owners and IT teams to address any identified gaps.
Act as the primary liaison with external auditors, facilitating information requests, walkthroughs, testing and discussions related to IT controls and scope. Support the resolution of auditor queries and ensure timely provision of required documentation.
Assist Internal Audit leadership to prepare periodic departmental updates to goeasy executive leadership and board of directors.
What experience do you have?

Advanced knowledge of IT systems, risks, and controls. Preferred qualifications include experience in accounting, auditing, finance, procurement, or business operations relevant to IT audit program development and execution.
University degree and a professional IT audit designation, such as CISA or CISSP.
Understanding of IIA Standards and internal auditing practice, demonstrated through more than five years of related experience.
Comprehensive knowledge of audit methodologies, risk management practices, and control frameworks (COSO, COBIT, NIST).
Demonstrated leadership and strong analytical and communication skills.
Ability to understand business processes and their risk implications and analyze complex scenarios effectively.
Capability to work in a dynamic environment and manage multiple projects.
Proficient with information technology tools and familiar with IT environments and automated test program development.
Ability to collaborate with diverse internal and external client groups.
We offer a Flexible Work Program that provides you the ability to work three days onsite per week, from our Mississauga office.
Internal Applicants: please apply through the link and provide written endorsement from your current manager.
$109,250.00 - $126,500.00 CAD (includes base salary and bonus)
 We’re committed to attracting and rewarding top talent. Our compensation ranges are thoughtfully designed to reflect market competitiveness, internal equity, and the experience and impact each candidate brings to the role. 
At goeasy, we believe transparency fosters trust — and that rewarding performance with fair, competitive pay and meaningful growth opportunities is key to our success. 
 Should your total compensation expectations fall above the posted range, we still encourage you to apply. If selected for an interview, you’ll have the opportunity to discuss this with our recruitment team, as there may be flexibility based on your background and overall fit. Total compensation includes base salary and bonus. 
Why should you work for goeasy?
In keeping with our mission to create better tomorrows for our employees, each year goeasy commits to continuously enhancing its total rewards. Here are some of the perks we offer…
Financial Benefits:

RRSP matching and Employee Share Purchase Plan programs.
Annual bonus that rewards your hard work and dedication.
Employee discounts on furniture, electronics, and appliances.
MAT & PAT leave top-up.
Expand your financial knowledge through engaging Financial Literacy Learning opportunities.
Health and Lifestyle:

Enjoy company-paid volunteer days to give back to the community.
Access 24/7 healthcare with Virtual Doctor Appointments.
Personalize your benefits with a flexible modular benefits package.
Stay fit and energized with exclusive access to our on-site private gym at our head office.
Employee Perks:

Fuel your growth with the Tuition Assistance Program.
Double the impact of your generosity with Company Matched Charitable Donations.
Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others.
Enjoy a state-of-the-art office space with perks like a games room, a healthy snack program, a fitness studio, free gated parking, and more!
Diversity, Inclusion, and Equal Opportunity Employment:
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. goeasy is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. As an equal opportunity employer, we are committed to providing accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Please let the talent acquisition team know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.  

Additional Information: 
All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire. We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.  
#LI-AM12

Our state-of-the-art contact center is the heartbeat of goeasy — proudly supporting our easyfinancial and easyhome brands across Canada. Join one of the country’s fastest-growing companies and be part of something extraordinary. Welcome to goeasy! 
At goeasy, our people and culture are at the heart of everything we do — and we’re proud to be recognized for it. We’ve been named one of Canada’s Top Growing Companies, Greater Toronto Top Employers, and we’re honored to have received Canada’s Most Admired Corporate Cultures award. We’re also certified as a Great Place to Work®, recognized among the Best Workplaces for Women, and celebrated for having one of the Most Trusted Executive Teams, and included on TIME Magazine’s 2025 list of Canada’s Best Companies. These accolades reflect our ongoing commitment to creating an inclusive, high-performance culture where people thrive and innovation leads the way. 
Our contact center plays a vital role in supporting over 400 retail locations across the country, helping Canadians reach their personal and financial goals. Through specialized, high-impact teams, we deliver the expert service, care, and support that fuel goeasy’s success. 
 A day in the life of a Customer Service Representative: 

Create positive customer experiences by responding, listening, engaging and understanding the needs of current and potential customers  
By working closely with each department, providing solutions that best fits customers based on your own knowledge 
Taking inbound calls to resolve customer inquiries while demonstrating compassion and empathy 
Accurately enter data, follow scripts, maintain records and handle high volumes of calls in a fast-paced environment. 
Experience servicing customers in a multi – channel environment, phone, chat, email, social media 
Understanding and striving to meet or exceed call center metrics while providing excellent customer service. 
Adhering to all company policies and procedures. 
Skill in the use of computer and telephone-related software, with basic knowledge of Microsoft Office, internet and intranet search tools, and call center technologies. 
What we are looking for: 

Experience in a customer-facing measured work/call center environment considered an asset 
Excellent written and oral communication skills with the ability to create positive customer experiences 
Achievement and results-oriented individual with a positive attitude and attention to detail 
Ability to quickly problem solved and identify customer's needs 
Empathetic, compassionate and operate with integrity  
Proficient with Microsoft office software (Excel, Word, and Outlook), strong keyboarding skills and an ability to learn and master new software programs 
Ability to multi-task, adapt to change in a fast-paced environment and to work independently (self-motivated)

Why work with us? 

Leverage our RRSP match and Employee Share Purchase Plan programs.  
State of the art office, with free Company Gym, Games Room 
Employee discounts on furniture, electronics, and appliances.  
Access 24/7 healthcare with Virtual Doctor Appointments.  
Personalize your benefits with a customizable package including options for 100% coverage.  
Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others.  
Celebrate properly, with your birthday off PAID! Along with 5 personal days and two weeks paid vacation.   
For complete picture of total rewards, please click here.
$18.00 - $21.00/hour CAD
We’re committed to attracting and rewarding top talent. Our compensation ranges are thoughtfully designed to reflect market competitiveness, internal equity, and the experience and impact each candidate brings to the role. 
At goeasy, we believe transparency fosters trust — and that rewarding performance with fair, competitive pay and meaningful growth opportunities is key to our success. 
Should your total compensation expectations fall above the posted range, we still encourage you to apply. If selected for an interview, you’ll have the opportunity to discuss this with our recruitment team, as there may be flexibility based on your background and overall fit.
This posting is for an existing vacancy within our team.
Diversity, Inclusion, and Equal Opportunity Employment:  
 At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. goeasy is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. As an equal opportunity employer, we are committed to providing accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Please let the talent acquisition team know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.  

 Additional Information: All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.   
 We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.