If you are looking to join one of Canada’s fastest growing companies, goeasy Ltd. is the place for you! Recognized as Canada’s Most Admired Corporate Cultures, GTA's Top 100 Employers, one of Canada’s Top 50 Fintech’s and North America’s Most Engaged Workplaces, we want the best and brightest to join our team.

We are a publicly traded company on the TSX with over 4000% shareholder return since 2001, goeasy operates two main business units. easyfinancial is our consumer lending business that offers secured and unsecured installment loans of up to $45,000 and easyhome is Canada’s largest merchandise lease-to-own company. It is our vision to provide everyday Canadians the path for a better tomorrow, today by giving them access to the credit they need and by offering them a second chance when they have been turned down by banks and traditional lenders. With a retail network of nearly 400 locations across Canada and over 1900 employees, we are able to build lasting relationships with our customers as we help them rebuild their credit and graduate towards prime rates and a brighter financial future.
Working at goeasy during COVID-19:
We are committed to the health and safety of our current and potential employees. Here are some of the things we have done to stay ahead and continue our operations during this pandemic:

Adoption of best practices and protocols to ensure a safe interview and onboarding experience
Continuing to serve our customers through our phone and digital channels
Mandatory social distancing in all of our locations
Rigorous hygiene practices in all of our locations
Free virtual healthcare access for all permanent employees
Continued partnerships and donations to foundations & causes we care about ie. Boys and Girls Club of Canada
 As a Bilingual Sales Representative you will:

Manage outbound contacts to new and existing applicants via telephone, email and text message
Accurately submit & process loan applications into underwriting system
Implement adaptive selling techniques by adjusting your sales approach based on the communication style and needs of the customer
Demonstrate empathy by understanding the perspective of the customer and have empathetic concern for their situation, while overcoming their objections
Demonstrate a sense of urgency when it comes to helping our new and existing customers when there are time sensitive requests.
Capitalize on phone-based revenue generation opportunities cross-selling opportunities with attention on business retention and revenue generation
Ensure optimum servicing to our existing applicant base by promptly and accurately responding to customer inquiries on complex multiple inquiries
Comply with outlined policies and procedures (i.e., privacy protection, AML) when servicing clients and performing account maintenance;
Collaborate with Sales leadership to develop and continuously improve the business unit
Responsible for achieving and maintaining sales targets 
Maintain a high number of outbound dials against leads provided to generate business
Possess the ability to switch gears at any moment during the day to balance inbound and outbound activity depending on call volumes
What you need to work with us:

Bilingual: English and French
A minimum of 1-2 years of sales experience is required with outbound telesales experience preferred
Working knowledge of Loans and Financial Service Products is desirable
Exceptional communication and interpersonal skills
Excellent active listening
Self-motivated with high energy and an achievement orientation
Ability to work well in a fast paced, performance driven environment
Ability to work independently and in a team environment
Note: this role will be based out of our head office in Mississauga, ON.
Inclusion and Equal Opportunity Employment
goeasy is an equal opportunity employer. In addition, goeasy is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada.   Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
Additional Information:
All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.  
We thank all interested applicants, however we will only be contacting those for interview who possess the skills and qualifications outlined above.
Why should you work for goeasy?
To learn more about our great company please click the links below:
  
http://goeasy.com/careers/ 
PAID1234

If you are looking to join one of Canada’s fastest growing companies, goeasy Ltd. is the place for you! Recognized as one of North America’s Most Engaged Workplaces, we want the best to join our team. 
easyfinancial is our consumer lending business that offers secured and unsecured installment loans of up to $45,000. It is our mission to provide everyday Canadians the path to a better tomorrow, today, by giving them access to the credit they need and by offering them a second chance when they have been turned down by banks and traditional lenders. With a retail network of nearly 400 locations across Canada and over 2,250 employees, we are able to build lasting relationships with our customers as we help them rebuild their credit and graduate towards prime rates and a brighter financial future.

Working at goeasy during COVID-19:
We are committed to the health and safety of our current and potential employees. Here are some of the things we have done to stay ahead and continue our operations during this pandemic:

Adoption of best practices and protocols to ensure a safe interview and onboarding experience
Continuing to serve our customers through our phone and digital channels
Mandatory social distancing in all of our locations
Maximum person limit in our branches and stores
Rigorous hygiene practices in all branch and store locations
Free virtual healthcare access for all permanent employees
Continued partnerships and donations to foundations & causes we care about ie. Boys and Girls Club of Canada

So, what will you do as a Financial Service Representative?

You will build superior customer sales experiences by engaging, listening and understanding the financial needs of potential customers and matching their needs to our lending solutions in a pleasurable sales environment
You will demonstrate compassion and empathy toward customers to be able to hear their story and help with the most appropriate sale of our financial services based on individual needs
You will welcome and engage customers visiting your branch location or by actively prospecting new clients through a combination marketing and outbound sales call activity with a view to achieving and exceeding branch sales targets
You will capitalize on financial cross-sales and add-on products by paying attention to customer needs to specifically pinpoint sales opportunities while clearly and openly communicating the terms and conditions of our financial products
Review and evaluate online financial loan applications, assess the applicants’ credit worthiness, perform financial analysis, and other risk assessments to improve quality of the sale and limit future collection items
Manage collections activities for all past due financial accounts, maintaining an impeccable level of service
Accurately secure all required information to fulfill customer applications for products and maintain information and records to limit errors
What we are looking for:

A minimum of 1 year of experience in a customer-facing targeted sales environment; experience in either consumer finance or pay day loan industries is strongly preferred
Secondary school diploma is required; post-secondary education with a background in Business or a Finance is preferred
People Oriented, Enterprising and an excellent communicator with the ability to build memorable customer experiences for every financial sale
Proficient with PCs, Microsoft Office (Excel, Word, and Outlook), strong keyboarding skills and an ability to learn and master new software programs
Ability to multi-task, adapt to change in a dynamic sales environment
Achievement and results oriented with a positive personality to drive sales and increase customer happiness
Insightful, compassionate and operate with integrity with every sale – care deeply for our customers!

Why should you work for goeasy?
To learn more about our phenomenal company please click the links below:

http://goeasy.com/careers/

Inclusion and Equal Opportunity Employment
goeasy is an equal opportunity employer. In addition, goeasy is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation due to a disability and we will work with you to address your needs.
Additional Information:
To be considered for hire, you will be need to successfully pass a criminal background check, credit check, and validation of your work experience. You will be able to provide schedule flexibility to ensure that the location’s hours can be covered to meet our customer’s needs – details by location will be discussed in the interview process.
We thank all interested applicants, however we will only be contacting those for interview who possess the skills and qualifications outlined above.

PAID1234

If you are looking to join one of Canada’s fastest growing companies, goeasy Ltd. is the place for you! Recognized as one of North America’s Most Engaged Workplaces, we want the best to join our team. 
easyfinancial is our consumer lending business that offers secured and unsecured installment loans of up to $45,000. It is our mission to provide everyday Canadians the path to a better tomorrow, today, by giving them access to the credit they need and by offering them a second chance when they have been turned down by banks and traditional lenders. With a retail network of nearly 400 locations across Canada and over 2,250 employees, we are able to build lasting relationships with our customers as we help them rebuild their credit and graduate towards prime rates and a brighter financial future.

Working at goeasy during COVID-19:
We are committed to the health and safety of our current and potential employees. Here are some of the things we have done to stay ahead and continue our operations during this pandemic:

Adoption of best practices and protocols to ensure a safe interview and onboarding experience
Continuing to serve our customers through our phone and digital channels
Mandatory social distancing in all of our locations
Maximum person limit in our branches and stores
Rigorous hygiene practices in all branch and store locations
Free virtual healthcare access for all permanent employees
Continued partnerships and donations to foundations & causes we care about ie. Boys and Girls Club of Canada

So, what will you do as a Financial Service Representative?

You will build superior customer sales experiences by engaging, listening and understanding the financial needs of potential customers and matching their needs to our lending solutions in a pleasurable sales environment
You will demonstrate compassion and empathy toward customers to be able to hear their story and help with the most appropriate sale of our financial services based on individual needs
You will welcome and engage customers visiting your branch location or by actively prospecting new clients through a combination marketing and outbound sales call activity with a view to achieving and exceeding branch sales targets
You will capitalize on financial cross-sales and add-on products by paying attention to customer needs to specifically pinpoint sales opportunities while clearly and openly communicating the terms and conditions of our financial products
Review and evaluate online financial loan applications, assess the applicants’ credit worthiness, perform financial analysis, and other risk assessments to improve quality of the sale and limit future collection items
Manage collections activities for all past due financial accounts, maintaining an impeccable level of service
Accurately secure all required information to fulfill customer applications for products and maintain information and records to limit errors
What we are looking for:

A minimum of 1 year of experience in a customer-facing targeted sales environment; experience in either consumer finance or pay day loan industries is strongly preferred
Secondary school diploma is required; post-secondary education with a background in Business or a Finance is preferred
People Oriented, Enterprising and an excellent communicator with the ability to build memorable customer experiences for every financial sale
Proficient with PCs, Microsoft Office (Excel, Word, and Outlook), strong keyboarding skills and an ability to learn and master new software programs
Ability to multi-task, adapt to change in a dynamic sales environment
Achievement and results oriented with a positive personality to drive sales and increase customer happiness
Insightful, compassionate and operate with integrity with every sale – care deeply for our customers!

Why should you work for goeasy?
To learn more about our phenomenal company please click the links below:

http://goeasy.com/careers/

Inclusion and Equal Opportunity Employment
goeasy is an equal opportunity employer. In addition, goeasy is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation due to a disability and we will work with you to address your needs.
Additional Information:
To be considered for hire, you will be need to successfully pass a criminal background check, credit check, and validation of your work experience. You will be able to provide schedule flexibility to ensure that the location’s hours can be covered to meet our customer’s needs – details by location will be discussed in the interview process.
We thank all interested applicants, however we will only be contacting those for interview who possess the skills and qualifications outlined above.

easyhome is the largest merchandise lease-to-own company in Canada.  With over 170 locations from coast to coast, we offer top quality, brand name household furnishings, appliances and home electronics to consumers on convenient weekly or monthly leasing agreements.
Working at goeasy during COVID-19:
We are committed to the health and safety of our current and potential employees. Here are some of the things we have done to stay ahead and continue our operations during this pandemic:

Adoption of best practices and protocols to ensure a safe interview and onboarding experience
Continuing to serve our customers through our phone and digital channels
Mandatory social distancing in all of our locations
Maximum person limit in our branches and stores
Rigorous hygiene practices in all branch and store locations
Free virtual healthcare access for all permanent employees
Continued partnerships and donations to foundations & causes we care about ie. Boys and Girls Club of Canada
So what will you do as a Financial Service Representative?

Create superior customer sales experiences by engaging, listening and understanding the financial needs of potential customers and matching their needs to our lending solutions in a pleasurable sales environment
Demonstrating compassion and empathy toward customers to be able to hear their story and help with the most appropriate sale of our financial services based on individual needs
Welcome and engage customers visiting your store location or by actively prospecting new clients through a combination marketing and outbound sales call activity with a view to achieving and exceeding store sales targets
Capitalize on financial cross-sales and add-on products by paying attention to customer needs to specifically pinpoint sales opportunities while transparently and openly communicating the terms and conditions of our financial products
Review and evaluate online financial loan applications, assess the applicants’ credit worthiness, perform financial analysis, and other risk assessments to maximize quality of the sale and limit future collection items
Manage collections activities for all past due financial accounts, maintaining an impeccable level of service  
Accurately secure all required information to fulfill customer applications for products and maintain information and records to limit errors
What we are looking for:

A minimum of 1 year of experience in a customer-facing targeted sales environment; experience in either consumer finance or pay day loan industries is strongly preferred
Secondary school diploma is required; post-secondary education with a background in Business or a Finance is preferred
People Oriented, Enterprising and an excellent communicator with the ability to create memorable customer experiences for every financial sale
Proficient with PCs, Microsoft Office (Excel, Word, and Outlook), strong keyboarding skills and an ability to learn and master new software programs
Ability to multi-task, adapt to change in a fast-paced sales environment
Achievement and results oriented with a positive attitude to drive sales and increase customer satisfaction
Empathetic, compassionate and operate with integrity with every sale – really care for our customers!
Inclusion and Equal Opportunity Employment
goeasy is an equal opportunity employer. In addition, goeasy is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada.   Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
Additional Information:
All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.  Candidates must provide schedule flexibility to ensure that the location’s hours can be covered to meet our customer’s needs – details by location will be discussed in the interview process. 
We thank all interested applicants, however we will only be contacting those for interview who possess the skills and qualifications outlined above.
 
Why should you work for goeasy?
To learn more about our great company please click the links below:

http://goeasy.com/careers/

If you are looking to join one of Canada’s fastest growing companies, goeasy Ltd. is the place for you! Recognized as one of North America’s Most Engaged Workplaces, we want the best to join our team. 
easyfinancial is our consumer lending business that offers secured and unsecured installment loans of up to $45,000. It is our mission to provide everyday Canadians the path to a better tomorrow, today, by giving them access to the credit they need and by offering them a second chance when they have been turned down by banks and traditional lenders. With a retail network of nearly 400 locations across Canada and over 2,250 employees, we are able to build lasting relationships with our customers as we help them rebuild their credit and graduate towards prime rates and a brighter financial future.

Working at goeasy during COVID-19:
We are committed to the health and safety of our current and potential employees. Here are some of the things we have done to stay ahead and continue our operations during this pandemic:

Adoption of best practices and protocols to ensure a safe interview and onboarding experience
Continuing to serve our customers through our phone and digital channels
Mandatory social distancing in all of our locations
Maximum person limit in our branches and stores
Rigorous hygiene practices in all branch and store locations
Free virtual healthcare access for all permanent employees
Continued partnerships and donations to foundations & causes we care about ie. Boys and Girls Club of Canada

So, what will you do as a Financial Service Representative?

You will build superior customer sales experiences by engaging, listening and understanding the financial needs of potential customers and matching their needs to our lending solutions in a pleasurable sales environment
You will demonstrate compassion and empathy toward customers to be able to hear their story and help with the most appropriate sale of our financial services based on individual needs
You will welcome and engage customers visiting your branch location or by actively prospecting new clients through a combination marketing and outbound sales call activity with a view to achieving and exceeding branch sales targets
You will capitalize on financial cross-sales and add-on products by paying attention to customer needs to specifically pinpoint sales opportunities while clearly and openly communicating the terms and conditions of our financial products
Review and evaluate online financial loan applications, assess the applicants’ credit worthiness, perform financial analysis, and other risk assessments to improve quality of the sale and limit future collection items
Manage collections activities for all past due financial accounts, maintaining an impeccable level of service
Accurately secure all required information to fulfill customer applications for products and maintain information and records to limit errors
What we are looking for:

A minimum of 1 year of experience in a customer-facing targeted sales environment; experience in either consumer finance or pay day loan industries is strongly preferred
Secondary school diploma is required; post-secondary education with a background in Business or a Finance is preferred
People Oriented, Enterprising and an excellent communicator with the ability to build memorable customer experiences for every financial sale
Proficient with PCs, Microsoft Office (Excel, Word, and Outlook), strong keyboarding skills and an ability to learn and master new software programs
Ability to multi-task, adapt to change in a dynamic sales environment
Achievement and results oriented with a positive personality to drive sales and increase customer happiness
Insightful, compassionate and operate with integrity with every sale – care deeply for our customers!

Why should you work for goeasy?
To learn more about our phenomenal company please click the links below:

http://goeasy.com/careers/

Inclusion and Equal Opportunity Employment
goeasy is an equal opportunity employer. In addition, goeasy is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation due to a disability and we will work with you to address your needs.
Additional Information:
To be considered for hire, you will be need to successfully pass a criminal background check, credit check, and validation of your work experience. You will be able to provide schedule flexibility to ensure that the location’s hours can be covered to meet our customer’s needs – details by location will be discussed in the interview process.
We thank all interested applicants, however we will only be contacting those for interview who possess the skills and qualifications outlined above.

If you are looking to join one of Canada’s fastest growing companies, goeasy Ltd. is the place for you! Recognized as one of North America’s Most Engaged Workplaces, we want the best to join our team. 
easyfinancial is our consumer lending business that offers secured and unsecured installment loans of up to $45,000. It is our mission to provide everyday Canadians the path to a better tomorrow, today, by giving them access to the credit they need and by offering them a second chance when they have been turned down by banks and traditional lenders. With a retail network of nearly 400 locations across Canada and over 2,250 employees, we are able to build lasting relationships with our customers as we help them rebuild their credit and graduate towards prime rates and a brighter financial future.

Working at goeasy during COVID-19:
We are committed to the health and safety of our current and potential employees. Here are some of the things we have done to stay ahead and continue our operations during this pandemic:

Adoption of best practices and protocols to ensure a safe interview and onboarding experience
Continuing to serve our customers through our phone and digital channels
Mandatory social distancing in all of our locations
Maximum person limit in our branches and stores
Rigorous hygiene practices in all branch and store locations
Free virtual healthcare access for all permanent employees
Continued partnerships and donations to foundations & causes we care about ie. Boys and Girls Club of Canada

So, what will you do as a Financial Service Representative?

You will build superior customer sales experiences by engaging, listening and understanding the financial needs of potential customers and matching their needs to our lending solutions in a pleasurable sales environment
You will demonstrate compassion and empathy toward customers to be able to hear their story and help with the most appropriate sale of our financial services based on individual needs
You will welcome and engage customers visiting your branch location or by actively prospecting new clients through a combination marketing and outbound sales call activity with a view to achieving and exceeding branch sales targets
You will capitalize on financial cross-sales and add-on products by paying attention to customer needs to specifically pinpoint sales opportunities while clearly and openly communicating the terms and conditions of our financial products
Review and evaluate online financial loan applications, assess the applicants’ credit worthiness, perform financial analysis, and other risk assessments to improve quality of the sale and limit future collection items
Manage collections activities for all past due financial accounts, maintaining an impeccable level of service
Accurately secure all required information to fulfill customer applications for products and maintain information and records to limit errors
What we are looking for:

A minimum of 1 year of experience in a customer-facing targeted sales environment; experience in either consumer finance or pay day loan industries is strongly preferred
Secondary school diploma is required; post-secondary education with a background in Business or a Finance is preferred
People Oriented, Enterprising and an excellent communicator with the ability to build memorable customer experiences for every financial sale
Proficient with PCs, Microsoft Office (Excel, Word, and Outlook), strong keyboarding skills and an ability to learn and master new software programs
Ability to multi-task, adapt to change in a dynamic sales environment
Achievement and results oriented with a positive personality to drive sales and increase customer happiness
Insightful, compassionate and operate with integrity with every sale – care deeply for our customers!

Why should you work for goeasy?
To learn more about our phenomenal company please click the links below:

http://goeasy.com/careers/

Inclusion and Equal Opportunity Employment
goeasy is an equal opportunity employer. In addition, goeasy is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation due to a disability and we will work with you to address your needs.
Additional Information:
To be considered for hire, you will be need to successfully pass a criminal background check, credit check, and validation of your work experience. You will be able to provide schedule flexibility to ensure that the location’s hours can be covered to meet our customer’s needs – details by location will be discussed in the interview process.
We thank all interested applicants, however we will only be contacting those for interview who possess the skills and qualifications outlined above.

PAID1234

easyhome is the largest merchandise lease-to-own company in Canada.  With over 170 locations from coast to coast, we offer top quality, brand name household furnishings, appliances and home electronics to consumers on convenient weekly or monthly leasing agreements.

Working at goeasy during COVID-19:
We are committed to the health and safety of our current and potential employees. Here are some of the things we have done to stay ahead and continue our operations during this pandemic:

Adoption of best practices and protocols to ensure a safe interview and onboarding experience
Continuing to serve our customers through our phone and digital channels
Mandatory social distancing in all of our locations
Maximum person limit in our branches and stores
Rigorous hygiene practices in all branch and store locations
Free virtual healthcare access for all permanent employees
Continued partnerships and donations to foundations & causes we care about ie. Boys and Girls Club of Canada
So what will a Sales Specialist do?

Create great customer sales experiences in our retail stores by providing excellent customer service and selling home furnishing and electronics leases to new and existing retail customers
Maximize retail store growth - Sales Specialists drive the profitability of the retail store, ensuring that every sale is optimal for both the customer and our retail business
Manage overall day to day retail operations – Sales Specialists manage customer accounts, collection activities, and the merchandising and maintenance of the store
Deliver positive customer sales experiences in every interaction, while also ensuring that all prospect customers at the retail store are greeted in a warm and empathetic manner
Capitalize on cross-sales and add-on products opportunities by paying attention to customer needs while providing high quality customer service
Be Open. transparently communicate the terms and conditions of our lease agreements and follow best in class sales practices to minimize future collections
Here’s what we are looking for:

Sales and or/Collections experience is an asset, but we really want people who are motivated by success and surpassing targets. A competitive attitude in sales and customer service is key to our retail business
Experience working in a sales-target driven retail setting with high attention to customer service is a strong asset
People Oriented, Enterprising and an excellent communicator with the ability to create memorable customer experiences for every financial sale
Proficient with PCs, Microsoft Office (Excel, Word, and Outlook), strong keyboarding skills and an ability to learn and master new software programs
Ability to multi-task, adapt to change in a fast-paced sales environment
Empathetic, compassionate and operate with integrity with every sale – really care for our customers!
Experience driving a delivery truck an asset but not required; physically able to move home furnishings within the retail store
Valid driver’s license, and a clean driver’s abstract (for the past 3 years), and able to clear our background check
Additional Information:
All candidates considered for hire must successfully pass a criminal background check and validation of their work experience to qualify for hire. A credit check may now be a condition of employment in specific easyhome locations.  Candidates must provide schedule flexibility to ensure that the location’s hours can be covered to meet our customer’s needs – details by location will be discussed in the interview process. 
We thank all interested applicants, however we will only be contacting those for interview who possess the skills and qualifications outlined above.
 
Why work for goeasy?
 To learn more about our great company please click the links below:

http://goeasy.com/careers/
Inclusion and Equal Opportunity Employment
goeasy is an equal opportunity employer. In addition, goeasy is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada.   Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
 
 PAID1234

easyhome is the largest merchandise lease-to-own company in Canada.  With over 170 locations from coast to coast, we offer top quality, brand name household furnishings, appliances and home electronics to consumers on convenient weekly or monthly leasing agreements.

Working at goeasy during COVID-19:
We are committed to the health and safety of our current and potential employees. Here are some of the things we have done to stay ahead and continue our operations during this pandemic:

Adoption of best practices and protocols to ensure a safe interview and onboarding experience
Continuing to serve our customers through our phone and digital channels
Mandatory social distancing in all of our locations
Maximum person limit in our branches and stores
Rigorous hygiene practices in all branch and store locations
Free virtual healthcare access for all permanent employees
Continued partnerships and donations to foundations & causes we care about ie. Boys and Girls Club of Canada
Location: Strathroy, ON 

So what will a Sales Specialist do?

Create great customer sales experiences in our retail stores by providing excellent customer service and selling home furnishing and electronics leases to new and existing retail customers
Maximize retail store growth - Sales Specialists drive the profitability of the retail store, ensuring that every sale is optimal for both the customer and our retail business
Manage overall day to day retail operations – Sales Specialists manage customer accounts, collection activities, and the merchandising and maintenance of the store
Deliver positive customer sales experiences in every interaction, while also ensuring that all prospect customers at the retail store are greeted in a warm and empathetic manner
Capitalize on cross-sales and add-on products opportunities by paying attention to customer needs while providing high quality customer service
Be Open. transparently communicate the terms and conditions of our lease agreements and follow best in class sales practices to minimize future collections
Here’s what we are looking for:

Sales and or/Collections experience is an asset, but we really want people who are motivated by success and surpassing targets. A competitive attitude in sales and customer service is key to our retail business
Experience working in a sales-target driven retail setting with high attention to customer service is a strong asset
People Oriented, Enterprising and an excellent communicator with the ability to create memorable customer experiences for every financial sale
Proficient with PCs, Microsoft Office (Excel, Word, and Outlook), strong keyboarding skills and an ability to learn and master new software programs
Ability to multi-task, adapt to change in a fast-paced sales environment
Empathetic, compassionate and operate with integrity with every sale – really care for our customers!
Experience driving a delivery truck an asset but not required; physically able to move home furnishings within the retail store
Valid driver’s license, and a clean driver’s abstract (for the past 3 years), and able to clear our background check
Additional Information:
All candidates considered for hire must successfully pass a criminal background check and validation of their work experience to qualify for hire. A credit check may now be a condition of employment in specific easyhome locations.  Candidates must provide schedule flexibility to ensure that the location’s hours can be covered to meet our customer’s needs – details by location will be discussed in the interview process. 
We thank all interested applicants, however we will only be contacting those for interview who possess the skills and qualifications outlined above.
 
Why work for goeasy?
 To learn more about our great company please click the links below:

http://goeasy.com/careers/
Inclusion and Equal Opportunity Employment
goeasy is an equal opportunity employer. In addition, goeasy is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada.   Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.

easyhome is the largest merchandise lease-to-own company in Canada.  With over 170 locations from coast to coast, we offer top quality, brand name household furnishings, appliances and home electronics to consumers on convenient weekly or monthly leasing agreements.

Working at goeasy during COVID-19:
We are committed to the health and safety of our current and potential employees. Here are some of the things we have done to stay ahead and continue our operations during this pandemic:

Adoption of best practices and protocols to ensure a safe interview and onboarding experience
Continuing to serve our customers through our phone and digital channels
Mandatory social distancing in all of our locations
Maximum person limit in our branches and stores
Rigorous hygiene practices in all branch and store locations
Free virtual healthcare access for all permanent employees
Continued partnerships and donations to foundations & causes we care about ie. Boys and Girls Club of Canada
Location: Tillsonburg, ON 

So what will a Sales Specialist do?

Create great customer sales experiences in our retail stores by providing excellent customer service and selling home furnishing and electronics leases to new and existing retail customers
Maximize retail store growth - Sales Specialists drive the profitability of the retail store, ensuring that every sale is optimal for both the customer and our retail business
Manage overall day to day retail operations – Sales Specialists manage customer accounts, collection activities, and the merchandising and maintenance of the store
Deliver positive customer sales experiences in every interaction, while also ensuring that all prospect customers at the retail store are greeted in a warm and empathetic manner
Capitalize on cross-sales and add-on products opportunities by paying attention to customer needs while providing high quality customer service
Be Open. transparently communicate the terms and conditions of our lease agreements and follow best in class sales practices to minimize future collections
Here’s what we are looking for:

Sales and or/Collections experience is an asset, but we really want people who are motivated by success and surpassing targets. A competitive attitude in sales and customer service is key to our retail business
Experience working in a sales-target driven retail setting with high attention to customer service is a strong asset
People Oriented, Enterprising and an excellent communicator with the ability to create memorable customer experiences for every financial sale
Proficient with PCs, Microsoft Office (Excel, Word, and Outlook), strong keyboarding skills and an ability to learn and master new software programs
Ability to multi-task, adapt to change in a fast-paced sales environment
Empathetic, compassionate and operate with integrity with every sale – really care for our customers!
Experience driving a delivery truck an asset but not required; physically able to move home furnishings within the retail store
Valid driver’s license, and a clean driver’s abstract (for the past 3 years), and able to clear our background check
Additional Information:
All candidates considered for hire must successfully pass a criminal background check and validation of their work experience to qualify for hire. A credit check may now be a condition of employment in specific easyhome locations.  Candidates must provide schedule flexibility to ensure that the location’s hours can be covered to meet our customer’s needs – details by location will be discussed in the interview process. 
We thank all interested applicants, however we will only be contacting those for interview who possess the skills and qualifications outlined above.
 
Why work for goeasy?
 To learn more about our great company please click the links below:

http://goeasy.com/careers/
Inclusion and Equal Opportunity Employment
goeasy is an equal opportunity employer. In addition, goeasy is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada.   Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.

If you are looking to join one of Canada’s fastest growing companies, goeasy Ltd. is the place for you! Recognized as one of North America’s Most Engaged Workplaces, we want the best to join our team. 
easyfinancial is our consumer lending business that offers secured and unsecured installment loans of up to $45,000. It is our mission to provide everyday Canadians the path to a better tomorrow, today, by giving them access to the credit they need and by offering them a second chance when they have been turned down by banks and traditional lenders. With a retail network of nearly 400 locations across Canada and over 2,250 employees, we are able to build lasting relationships with our customers as we help them rebuild their credit and graduate towards prime rates and a brighter financial future.
Working at goeasy during COVID-19:
We are committed to the health and safety of our current and potential employees. Here are some of the things we have done to stay ahead and continue our operations during this pandemic:

Adoption of best practices and protocols to ensure a safe interview and onboarding experience
Continuing to serve our customers through our phone and digital channels
Mandatory social distancing in all of our locations
Maximum person limit in our branches and stores
Rigorous hygiene practices in all branch and store locations
Free virtual healthcare access for all permanent employees
Continued partnerships and donations to foundations & causes we care about ie. Boys and Girls Club of Canada

So, what will you do as a Financial Service Representative?

You will build superior customer sales experiences by engaging, listening and understanding the financial needs of potential customers and matching their needs to our lending solutions in a pleasurable sales environment
You will demonstrate compassion and empathy toward customers to be able to hear their story and help with the most appropriate sale of our financial services based on individual needs
You will welcome and engage customers visiting your branch location or by actively prospecting new clients through a combination marketing and outbound sales call activity with a view to achieving and exceeding branch sales targets
You will capitalize on financial cross-sales and add-on products by paying attention to customer needs to specifically pinpoint sales opportunities while clearly and openly communicating the terms and conditions of our financial products
Review and evaluate online financial loan applications, assess the applicants’ credit worthiness, perform financial analysis, and other risk assessments to improve quality of the sale and limit future collection items
Manage collections activities for all past due financial accounts, maintaining an impeccable level of service
Accurately secure all required information to fulfill customer applications for products and maintain information and records to limit errors
What we are looking for:

A minimum of 1 year of experience in a customer-facing targeted sales environment; experience in either consumer finance or pay day loan industries is strongly preferred
Secondary school diploma is required; post-secondary education with a background in Business or a Finance is preferred
People Oriented, Enterprising and an excellent communicator with the ability to build memorable customer experiences for every financial sale
Proficient with PCs, Microsoft Office (Excel, Word, and Outlook), strong keyboarding skills and an ability to learn and master new software programs
Ability to multi-task, adapt to change in a dynamic sales environment
Achievement and results oriented with a positive personality to drive sales and increase customer happiness
Insightful, compassionate and operate with integrity with every sale – care deeply for our customers!

Why should you work for goeasy?
To learn more about our phenomenal company please click the links below:

http://goeasy.com/careers/

Inclusion and Equal Opportunity Employment
goeasy is an equal opportunity employer. In addition, goeasy is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation due to a disability and we will work with you to address your needs.
Additional Information:
To be considered for hire, you will be need to successfully pass a criminal background check, credit check, and validation of your work experience. You will be able to provide schedule flexibility to ensure that the location’s hours can be covered to meet our customer’s needs – details by location will be discussed in the interview process.
We thank all interested applicants, however we will only be contacting those for interview who possess the skills and qualifications outlined above.

TAG: PAID1234

If you are looking to join one of Canada’s fastest-growing companies, goeasy Ltd. is the place for you! Recognized as Canada’s Most Admired Corporate Cultures, GTA's Top 100 Employers, one of Canada’s Top 50 Fintech’s and North America’s Most Engaged Workplaces, we want the best and brightest to join our team.
We are a publicly-traded company on the TSX with over 4000% shareholder return since 2001, goeasy operates two main business units. Accredited by the Better Business Bureau, easyfinancial is our consumer lending business that offers secured and unsecured installment loans of up to $45,000 and easyhome is Canada’s largest merchandise lease-to-own company. It is our vision to provide everyday Canadians the path for a better tomorrow, today by giving them access to the credit they need and by offering them a second chance when they have been turned down by banks and traditional lenders. With a retail network of nearly 400 locations across Canada and over 2000 employees, we are able to build lasting relationships with our customers as we help them rebuild their credit and graduate towards prime rates and a brighter financial future.
Working Remotely and reporting into the Vice President of Business Development (Merchant Financing), the Inside Sales Representative is the go-to person managing a variety of detail-oriented tasks for new and exciting initiatives and keep the business running smoothly. This is a great role for a detail-oriented self-starter with a positive attitude who loves working with a team to get things done. The dynamic role includes everything from nailing the details of New Partner set-up, creating training & marketing presentations, working closely with our Partners to increase their credit sales penetration of their stores that ultimately supports the growth of their top and bottom lines, while increasing the volume booked on the Pay360 Program. You will be the ace of the team, ready to jump in and help move the team forward. Every day will be different, and the possibilities are endless. It is a great introduction to learn the fast-paced Point of Sale business and a springboard for future success.  
 
Responsibilities:

Responsible to hit new business acquisition targets by creating sales & servicing strategies within the Independent Retailer channel
Serving as partners liaison and creating telephone servicing strategies in the Mid-size and National Retailer Channels to drive volume targets and partner engagement at the store level.
Address partner inquiries via email and telephone channels
Partner training and education by positioning retail financing programs and products to suit the Partner’s business needs
Track partner performance via defined metrics
Maintaining Partner’s profiles within the various systems as required
Provide excellent follow-up and customer service towards all Partner requests 
Achieve set monthly NPW targets for assigned partner(s)
On-site partner visits as required
Other Duties as assigned
 
Qualifications:

At least 2 years of experience in sales, partner sales, and business development with a proven track record
Experience working in environments such as: Credit, Lending, Point of Sale (POS), Inside Account Management with a focus on loans or other financial services
Strong ability to influence through leadership
Excellent communication (verbal & written), customer service and interpersonal skills
Ability to deliver strong results under minimum supervision
Significant experience working with Microsoft products, specifically: Word, Excel & Outlook
Ability to think outside the box
Excellent attention to detail and accuracy, as well as the ability to meet critical deadlines in a timely and effective manner
Able to handle various tasks as required
Adapts well to change
Ability to multi-task and willingness to learn and develop personal skills
Bilingual in French an asset but not required
 
Working Conditions 

Head Office is located in Mississauga, Ontario, with the ability to work remotely from home!
Permanent, full-time (40 hours per week)
Monthly Bonus on top of Base Pay
Schedule: anywhere from 8:00am to midnight, from Monday to Sunday
High growth, fast-paced, multiple priority environment
Additional Benefits and Perks
Why should you work for goeasy?
To learn more about our great company please click the links below:
http://goeasy.com/careers/


Inclusion and Equal Opportunity Employment
goeasy is an equal opportunity employer. In addition, goeasy is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada.   Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
Additional Information:
All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.  We thank all interested applicants, however we will only be contacting those for interview who possess the skills and qualifications outlined above.
Internally this role is referred to as Sales Specialist


PAID1234
#LI-POST

Spécialiste des ventes
Salaire: 14-16$ par heure, plus bonus mensuel et avantages sociaux
Horaire: poste permanent à temps plein -  40 heures par semaine 
easyhome constitue la plus importante société de location-vente de marchandise au Canada. À partir de plus de 170 succursales d'un océan à l'autre, nous offrons aux clients des meubles de maison, des électroménagers et des appareils électroniques de marque de la plus haute qualité par l'intermédiaire d'ententes de location pratiques hebdomadaires ou mensuelles.

Que fait un spécialiste des ventes?

Il crée des expériences client hors pair dans nos magasins de détail en fournissant un excellent service à la clientèle et en vendant des baux pour des meubles et des appareils électroniques aux nouveaux clients et aux clients existants.
Il maximise la croissance du magasin de détail – Les spécialistes des ventes assurent la rentabilité du magasin de détail et s'assurent que chaque vente est optimale autant pour le client que pour notre entreprise de détail.
Il gère les activités de vente générales quotidiennes – Les spécialistes des ventes gèrent les comptes client, les activités de recouvrement, ainsi que le marchandisage et l'entretien du magasin.
Il veille à fournir des expériences client positives lors de chaque interaction tout en veillant à ce que tous les clients potentiels dans le magasin soient accueillis de manière chaleureuse et empathique.
Il tire profit des occasions de ventes additionnelles et de produits supplémentaires en portant attention aux besoins des clients tout en assurant un service à la clientèle de la plus haute qualité.
Il est ouvert. Il fait preuve de transparence pour communiquer les modalités de nos ententes de location et il respecte les meilleures pratiques de vente afin de minimiser les recouvrements futurs.
Voici ce que nous recherchons :

De l'expérience en vente ou en recouvrement est un atout, mais nous voulons vraiment des personnes motivées par le succès qui surpassent les objectifs. Une attitude compétitive en vente et dans le service à la clientèle, puisque c'est la clé de notre société de vente au détail.
De l'expérience de travail dans un environnement de vente au détail axé sur les objectifs de vente et une attention particulière portée sur le service à la clientèle constitue un excellent atout.
Un candidat axé sur la personne, entreprenant et bon communicateur qui a la capacité de fournir une expérience mémorable aux clients lors de chaque vente de produits financiers.
Des compétences avec les ordinateurs de bureau, la suite Microsoft Office (Excel, Word et Outlook), une excellente aptitude de saisie sur clavier et la capacité d'apprendre et de maîtriser de nouveaux programmes logiciels.
La capacité à effectuer plusieurs tâches à la fois et une bonne adaptation aux changements dans un environnement de vente dynamique.
De l'empathie, de la compassion et la capacité à faire preuve d'intégrité lors de chaque vente – un grand soin porté à chacun de nos clients!
De l'expérience en conduite de camion de livraison serait un atout non obligatoire; capacité physique à déplacer des meubles dans le magasin de détail.
Un permis de conduire valide et un dossier de conduite vierge (pour les 3 dernières années), ainsi qu'une vérification positive des antécédents.
Information supplémentaire :
Tous les candidats envisagés pour le poste doivent se soumettre au contrôle du dossier criminel en lien avec l'emploi et faire valider leur expérience de travail afin de se qualifier. Les candidats doivent avoir un horaire flexible pour veiller à ce que les heures de l'emplacement puissent être comblées de manière à répondre aux besoins de nos clients – les détails concernant chaque emplacement seront abordés lors du processus d'embauche.
Nous remercions tous les candidats intéressés par le poste, toutefois nous ne communiquerons qu'avec ceux retenus pour l'entrevue et qui possèdent les compétences et les qualifications susmentionnées.
Inclusion sociale et l'égalité des chances en matière d'emploi
goeasy est un employeur qui souscrit au principe de l'équité en matière d'emploi. De plus, goeasy s'engage à prendre des mesures d'adaptation pour les candidats qui en font la demande à n'importe quelle étape du processus de recrutement, et ce, conformément aux exigences prévues par la loi partout au Canada. Veuillez nous aviser à tout moment durant le processus de recrutement si vous avez besoin d'accommodements en raison d'une invalidité et nous collaborerons avec vous pour répondre à vos besoins.

easyhome is the largest merchandise lease-to-own company in Canada.  With over 160 locations from coast to coast, we offer top quality, brand name household furnishings, appliances and home electronics to consumers on convenient weekly or monthly leasing agreements.

Working at goeasy during COVID-19:
We are committed to the health and safety of our current and potential employees. Here are some of the things we have done to stay ahead and continue our operations during this pandemic:

Adoption of best practices and protocols to ensure a safe interview and onboarding experience
Continuing to serve our customers through our phone and digital channels
Mandatory social distancing in all of our locations
Maximum person limit in our branches and stores
Rigorous hygiene practices in all branch and store locations
Free virtual healthcare access for all permanent employees
Continued partnerships and donations to foundations & causes we care about ie. Boys and Girls Club of Canada
So what will a Sales Specialist do?

Create great customer sales experiences in our retail stores by providing excellent customer service and selling home furnishing and electronics leases to new and existing retail customers
Maximize retail store growth - Sales Specialists drive the profitability of the retail store, ensuring that every sale is optimal for both the customer and our retail business
Manage overall day to day retail operations – Sales Specialists manage customer accounts, collection activities, and the merchandising and maintenance of the store
Deliver positive customer sales experiences in every interaction, while also ensuring that all prospect customers at the retail store are greeted in a warm and empathetic manner
Capitalize on cross-sales and add-on products opportunities by paying attention to customer needs while providing high quality customer service
Be Open. transparently communicate the terms and conditions of our lease agreements and follow best in class sales practices to minimize future collections
Here’s what we are looking for:

Sales and or/Collections experience is an asset, but we really want people who are motivated by success and surpassing targets. A competitive attitude in sales and customer service is key to our retail business
Experience working in a sales-target driven retail setting with high attention to customer service is a strong asset
People Oriented, Enterprising and an excellent communicator with the ability to create memorable customer experiences for every financial sale
Proficient with PCs, Microsoft Office (Excel, Word, and Outlook), strong keyboarding skills and an ability to learn and master new software programs
Ability to multi-task, adapt to change in a fast-paced sales environment
Empathetic, compassionate and operate with integrity with every sale – really care for our customers!
Experience driving a delivery truck an asset but not required; physically able to move home furnishings within the retail store
Valid driver’s license, and a clean driver’s abstract (for the past 3 years), and able to clear our background check
Additional Information:
All candidates considered for hire must successfully pass a criminal background check and validation of their work experience to qualify for hire. A credit check may now be a condition of employment in specific easyhome locations.  Candidates must provide schedule flexibility to ensure that the location’s hours can be covered to meet our customer’s needs – details by location will be discussed in the interview process. 
We thank all interested applicants, however we will only be contacting those for interview who possess the skills and qualifications outlined above.
 
Why work for goeasy?
 To learn more about our great company please click the links below:

http://goeasy.com/careers/
Inclusion and Equal Opportunity Employment
goeasy is an equal opportunity employer. In addition, goeasy is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada.   Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
 

easyfinancière fournit des prêts personnels depuis 2006.  Grâce à plus de 400 succursales partout au Canada, nous sommes un chef de file en matière de produits et de services financiers, notamment des prêts à la consommation non garantis, des cartes prépayées et de produits de redressement de crédit afin de pourvoir les besoins des Canadiennes et des Canadiens qui n'ont pas accès aux produits et services des établissements financiers traditionnels.  
Salaire: 16-19$ par heure (selon l'expérience), bonus mensuel et avantages sociaux 
Horaire: Temps plein, 40 heures par semaine  
Lieu de travail : Lévis, QC
Alors, que ferez-vous à titre de Représentant(e), services à la clientèle? 

Créer des expériences de ventes supérieures pour les clients en engageant, en écoutant et en comprenant les besoins des clients potentiels et en reliant leurs besoins à nos solutions. dans un environnement de vente agréable. 
Faire preuve de compassion et d'empathie envers les clients afin d'être en mesure d'écouter leur histoire et de les aider en fonction de leurs besoins individuels. 
Accueillir et engager les clients qui visitent notre succursale ou assurer la prospection active de nouveaux clients à l'aide du marketing et des appels de ventes à l'extérieur de manière à atteindre et à surpasser les objectifs de vente de la succursale. 
Gérer les activités de collectes pour tous les comptes en souffrance, maintenir un niveau de service irréprochable.   
Assurer soigneusement la sécurité de tous les renseignements exigés dans les demandes de client pour des produits et gérer l'information et les dossiers afin de limiter les erreurs. 
Ce que nous recherchons : 

Un minimum de 6 mois d'expérience dans un environnement de vente au détail en contact avec la clientèle.  en contact avec la clientèle. 
Le diplôme d'études secondaires est exigé 
Un candidat axé sur la personne, entreprenant et bon communicateur qui a la capacité de fournir une expérience mémorable aux clients lors de chaque vente de produits. 
Des compétences avec les ordinateurs de bureau, la suite Microsoft Office (Excel, Word et Outlook), une excellente aptitude de saisie sur clavier et la capacité d'apprendre et de maîtriser de nouveaux programmes logiciels. 
La capacité à effectuer plusieurs tâches à la fois et une bonne adaptation aux changements dans un environnement de vente dynamique. 
Un candidat axé sur le rendement et les résultats qui a une attitude positive afin de générer des ventes et accroître la satisfaction des clients. 
De l'empathie, de la compassion et la capacité à faire preuve d'intégrité lors de chaque contact client – un grand soin porté à chacun de nos clients! 
Inclusion sociale et égalité des chances en matière d'emploi 
PAID1234

If you are looking to join one of Canada’s fastest growing companies, goeasy Ltd. is the place for you! Recognized as Canada’s Most Admired Corporate Cultures, GTA's Top 100 Employers, one of Canada’s Top 50 Fintech’s and North America’s Most Engaged Workplaces, we want the best and brightest to join our team.
We are a publicly traded company on the TSX with over 4000% shareholder return since 2001, goeasy operates two main business units. Accredited by the Better Business Bureau, easyfinancial is our consumer lending business that offers secured and unsecured installment loans of up to $45,000 and easyhome is Canada’s largest merchandise lease-to-own company. It is our vision to provide everyday Canadians the path for a better tomorrow, today by giving them access to the credit they need and by offering them a second chance when they have been turned down by banks and traditional lenders. With a retail network of nearly 400 locations across Canada and over 2000 employees, we are able to build lasting relationships with our customers as we help them rebuild their credit and graduate towards prime rates and a brighter financial future.
This is a challenging and hands-on role responsible for monitoring staff and providing guidance, coaching and training. In this role you will manage the Salesforce Platform ensuring SLA’s are met, as well managing the required rotational support ensuring full support coverage for all Retail Operating Hours. 
Responsibilities:

Lead and supervise the ticket team within Operations Administration Support.
Provide training and guidance daily
Plan and organize the workflow to ensure all deadlines and SLA’s are met
Maintain and monitor control procedures to ensure accuracy
Handle ticket escalations during operating hours (weekdays and weekends)
Process weekly reporting related to Case Management
Liaise with the Retail Network to identify potential opportunities for training and process improvement
Meet and or exceed SLA's as defined
Ensuring all processes/and or tasks are fully documented and/or maintained
Ensure that the systems are used to their full capacity and constantly seek improvements, modifications and changes to further improve the efficiencies of the organization
Other tasks as assigned
Qualifications & Skills:

Individual is a true professional with excellent written and verbal communication skills
Analytical and problem-solving skills
High level of quality/accuracy in work, detail oriented and low level of supervision
Able to work under pressure and meet tight deadlines
Ability to make decisions independently
Intermediate experience working with Microsoft products, specifically: Word, Excel & Outlook, Wealth view and Salesforce
Capable of managing multiple tasks at once and prioritizing work
Ability to create a sense of urgency in work and react quickly and appropriately to problems at the store level
Ability to comfortably interact with all levels of Management
Please note: 

Operating hours are 8:00 am to 11:00 pm, Monday to Friday, 8:00 am to 8:00 pm Saturdays and Sundays 12:00 pm to 8:00 pm.  These hours are subject to change based on our business requirements.
Internally this role is referred to as Supervisor, Loan Servicing
Inclusion and Equal Opportunity Employment
goeasy is an equal opportunity employer. In addition, goeasy is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada.   Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
Additional Information:
All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.  
We thank all interested applicants, however we will only be contacting those for interview who possess the skills and qualifications outlined above.
Why should you work for goeasy?
To learn more about our great company please click the links below:
  
http://goeasy.com/careers/ 
PAID1234

If you are looking to join one of Canada’s fastest growing companies, goeasy Ltd. is the place for you! Recognized as Canada’s Most Admired Corporate Cultures, GTA's Top 100 Employers, one of Canada’s Top 50 Fintech’s and North America’s Most Engaged Workplaces, we want the best and brightest to join our team.
We are a publicly traded company on the TSX with over 4000% shareholder return since 2001, goeasy operates two main business units. easyfinancial is our consumer lending business that offers secured and unsecured installment loans of up to $45,000 and easyhome is Canada’s largest merchandise lease-to-own company. It is our vision to provide everyday Canadians the path for a better tomorrow, today by giving them access to the credit they need and by offering them a second chance when they have been turned down by banks and traditional lenders. With a retail network of nearly 400 locations across Canada and over 2000 employees, we are able to build lasting relationships with our customers as we help them rebuild their credit and graduate towards prime rates and a brighter financial future.
Goeasy is seeking a highly analytical and motivated Reporting Analyst who will spend their time managing and implementing various collections and dialer strategies as well as developing and implementing various performance reports for the management team.
Responsibilities:

Ensure that all campaigns are loaded correctly and apply restrictions and filters as needed
Assist in the development and implementation of new campaigns
Monitor and analyze campaign output data
Real-time monitoring of predictive dialing campaigns in order to maximize efficiency
Work with team leads/supervisors in order to ensure adherence and help minimize non-productive agent behavior
Assist with daily, weekly, and monthly departmental performance reports
Analyze and interpret reports and processes in order to identify opportunities for improvement and effectively  communicate those findings to key stake holders
Other tasks as assigned
Qualifications:

Strong attention to detail
Advanced knowledge of Microsoft Excel- Pivot Tables, data tools, conditional formulas, index/match, vlookup, VBA
Working knowledge of Microsoft Word, Powerpoint and Outlook 
Ability to prioritize tasks, multi-task, and meet deadlines
Ability to work under pressure and react quickly
Analytical skills, ability to identify problem areas and identify solutions
Excellent verbal and written communication skills
Knowledge of Microsoft Windows and ability to manage multiple applications across more than one screen.
Experience with the Interactive Intelligence/Five9 software suite or similar Phone/Dialer platform (Interaction Client, Interaction Scripter, Interaction Client Business Manager, and Interaction Administrator) would be a strong asset
Familiarity with SQL queries
Working knowledge of IVR technology
1-2 years in a similar role
Experience with collections practices would be an asset

Post secondary education (business/IT) or equivalent job experience
Inclusion and Equal Opportunity Employment
goeasy is an equal opportunity employer. In addition, goeasy is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada.   Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
Additional Information:
All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.  We thank all interested applicants, however we will only be contacting those for interview who possess the skills and qualifications outlined above.
Why should you work for goeasy?
To learn more about our great company please click the links below:
http://goeasy.com/careers/
 

easyhome is the largest merchandise lease-to-own company in Canada.  With over 170 locations from coast to coast, we offer top quality, brand name household furnishings, appliances and home electronics to consumers on convenient weekly or monthly leasing agreements.

Working at goeasy during COVID-19:
We are committed to the health and safety of our current and potential employees. Here are some of the things we have done to stay ahead and continue our operations during this pandemic:

Adoption of best practices and protocols to ensure a safe interview and onboarding experience
Continuing to serve our customers through our phone and digital channels
Mandatory social distancing in all of our locations
Maximum person limit in our branches and stores
Rigorous hygiene practices in all branch and store locations
Free virtual healthcare access for all permanent employees
Continued partnerships and donations to foundations & causes we care about ie. Boys and Girls Club of Canada
So what will a Sales Specialist do?

Create great customer sales experiences in our retail stores by providing excellent customer service and selling home furnishing and electronics leases to new and existing retail customers
Maximize retail store growth - Sales Specialists drive the profitability of the retail store, ensuring that every sale is optimal for both the customer and our retail business
Manage overall day to day retail operations – Sales Specialists manage customer accounts, collection activities, and the merchandising and maintenance of the store
Deliver positive customer sales experiences in every interaction, while also ensuring that all prospect customers at the retail store are greeted in a warm and empathetic manner
Capitalize on cross-sales and add-on products opportunities by paying attention to customer needs while providing high quality customer service
Be Open. transparently communicate the terms and conditions of our lease agreements and follow best in class sales practices to minimize future collections
Here’s what we are looking for:

Sales and or/Collections experience is an asset, but we really want people who are motivated by success and surpassing targets. A competitive attitude in sales and customer service is key to our retail business
Experience working in a sales-target driven retail setting with high attention to customer service is a strong asset
People Oriented, Enterprising and an excellent communicator with the ability to create memorable customer experiences for every financial sale
Proficient with PCs, Microsoft Office (Excel, Word, and Outlook), strong keyboarding skills and an ability to learn and master new software programs
Ability to multi-task, adapt to change in a fast-paced sales environment
Empathetic, compassionate and operate with integrity with every sale – really care for our customers!
Experience driving a delivery truck an asset but not required; physically able to move home furnishings within the retail store
Valid driver’s license, and a clean driver’s abstract (for the past 3 years), and able to clear our background check
Additional Information:
All candidates considered for hire must successfully pass a criminal background check and validation of their work experience to qualify for hire. A credit check may now be a condition of employment in specific easyhome locations.  Candidates must provide schedule flexibility to ensure that the location’s hours can be covered to meet our customer’s needs – details by location will be discussed in the interview process. 
We thank all interested applicants, however we will only be contacting those for interview who possess the skills and qualifications outlined above.
 
Why work for goeasy?
 To learn more about our great company please click the links below:

http://goeasy.com/careers/
Inclusion and Equal Opportunity Employment
goeasy is an equal opportunity employer. In addition, goeasy is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada.   Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
 
 

If you are looking to join one of Canada’s fastest growing companies, goeasy Ltd. is the place for you! Recognized as one of Canada’s Most Admired Corporate Cultures, one of Canada’s Top 50 Fintech’s and one of North America’s Most Engaged Workplaces, we want the best and brightest to join our team.
We are a publicly traded company on the TSX with over 4000% shareholder return since 2001, goeasy operates two main business units. Accredited by the Better Business Bureau, easyfinancial is our consumer lending business that offers secured and unsecured installment loans of up to $45,000 and easyhome is Canada’s largest merchandise lease-to-own company. It is our mission to provide everyday Canadians the chance for a better tomorrow, today by giving them access to the credit they need and by offering them a second chance when they have been turned down by banks and traditional lenders. With a retail network of nearly 400 locations across Canada and over 2000 employees, we are able to build lasting relationships with our customers as we help them rebuild their credit and graduate towards prime rates and a brighter financial future.
Reporting into the Chief Information Officer, the Vice President of Enterprise Business Solution Delivery & Relationship Management leads to ensure goeasy has integrated business capability, roadmap strategies and information technology investment and execution plans that are aligned with the strategic priorities and operating plans of the organization. As a strong people-oriented leader, the successful candidate will act as an enabler for her/his direct team and cross functional groups to translate goeasy’s Integrated IT and Business Solution roadmap-strategy and IT investment governance plans into projects and detailed action plans which support the businesses’ strategic objectives and transformation initiatives. This role is pivotal in the planning, design, configuration and implementation of applications and business systems which support core organizational functions and processes.
 
Responsibilities:
There are 5 main areas of responsibility for this role today, with endless opportunities to shape the future of how we deliver our solutions in a highly customer centric environment.
1) Building an Integrated Technology Roadmap

Conceives, defines, develops and manages the end to end process required to create an integrated technology roadmap comprised of individual business unit plans, and technology investments that support strategic and operational priorities
Partners with senior leadership and Business Unit leaders to identify and prioritize technology requirements and enhancements needed in support of business operations to determine what should be done and in what order
Implements and maintains enterprise application roadmaps which include capacity planning and modeling in support of short- and longer-term business requirements and projects
Ensures goeasy has a well understood and shared, technology agenda, which includes a defined target state and strategic roadmaps which govern investment priorities and technology decisions
2) Enterprise Application & Solution Support

Leads the provision of business solution support for goeasy to ensure existing technology is operating effectively, continues to be aligned with customer needs and enables efficient retailing operations
Ensures health of existing business applications which include in store systems, cloud applications, lending platforms, HR, Finance, Marketing, Merchandising, Logistics, CRM etc.
Ensures successful implementation of existing system enhancements, upgrades, updates, patches, and fixes to ensure optimal system performance, data integrity, and reliability
Reviews legacy technology to determine whether it requires enhancements, upgrades or replacement. Completes cost benefit analysis to determine time frame for chosen course of action. Engages technology users in proof of concept pilots to test design and functionality of technology solutions
3) People Leadership

Leads, engages, develops and coordinates a team of professional and technical staff providing IT services to a customer centric organization that is undergoing considerable transformation
Attracts, retains and develops the mix and caliber of talent required to deliver enabling and value-added technology solutions and technical support services to the business.
Provides the training and development required to build new/expanded technical and relationship management skills and the business understanding required to be viewed as valued partners by the business
Mentors and coaches team members regarding technical assignments and project management to ensure timely, cost effective and high-quality service delivery and cultivates a culture and operating style which promotes excellence in customer, operations and employee service delivery
4) Delivery of Strategic Projects and Critical Investments

Consults with business leaders to define, translate and dissect big change ideas and initiatives into foundational elements and discreet components. Clarifies business requirements, identifies potential gaps or barriers to developing purchasing and implementing desired solutions (cost constraints, surrounding processes, interconnectedness with other systems) and recommends project design revisions necessary to ensure project success
Oversees the procurement of software and services in order to maximize the return on information technology investments.
Directs external service providers and vendors retained to deliver projects or components of projects by scheduling update meetings to confirm that projects milestones are on track to be achieved and services will be delivered within budget, scope and quality agreed to by the business, the IT division and third party contractors
Ensures sustainable technology delivery models exist, are frequently refreshed, fully compliant, innovative, and enabled, to offer clients a proactive and efficient customer-oriented experience.
5) Pre-project ideation & Innovation

Supports goeasy’s strategic objectives, by researching and identifying enabling technologies designed to increases sales, deliver operating efficiencies, cost savings, productivity improvements and customer service enhancements
Identifies opportunities for innovation to ensure success in an increasingly competitive and fast-moving industry landscape
Maintains effective relationships with business leaders across the organization to collect information about their IT needs and to coordinate the delivery of approved projects
Conceptualizes, defines and oversees the development, configuration and implementation of new technologies and platforms which support the transformation of the business.
Qualifications:

University degree in, computer science, business or related discipline (or equivalent) is required.
8-10 (or more) years of progressively responsible leadership and technology experience ideally in either financial services, a progressive multi-unit retailer, or a related industry.
A strong visionary leader with a track record of enabling teams and attracting and retaining a highly diverse and talented workforce
Expertise in business process re-engineering
A demonstrated track record of successful implementation of system solutions, products and technology with a key focus on relationship management
Demonstrated leadership in developing and managing IT delivery and execution in a complex, fast paced and dynamic environment during times of significant growth and change
Expert at contract negotiations and vendor relationship management
A leader whose personal values align with goeasy’s, and who will possess a passionate commitment, and respect for the organization’s mission, values, culture and customers.

Inclusion and Equal Opportunity Employment
goeasy is an equal opportunity employer. In addition, goeasy is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada.   Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
Additional Information:
All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.  
We thank all interested applicants, however we will only be contacting those for interview who possess the skills and qualifications outlined above.
Why should you work for goeasy?
To learn more about our great company please click the links below:
  
http://goeasy.com/careers/ 
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#LI-POST

If you are looking to join one of Canada’s fastest growing companies, goeasy Ltd. is the place for you! Recognized as one of North America’s Most Engaged Workplaces, we want the best to join our team. 
easyfinancial is our consumer lending business that offers secured and unsecured installment loans of up to $45,000. It is our mission to provide everyday Canadians the path to a better tomorrow, today, by giving them access to the credit they need and by offering them a second chance when they have been turned down by banks and traditional lenders. With a retail network of nearly 400 locations across Canada and over 2,250 employees, we are able to build lasting relationships with our customers as we help them rebuild their credit and graduate towards prime rates and a brighter financial future.

Working at goeasy during COVID-19:
We are committed to the health and safety of our current and potential employees. Here are some of the things we have done to stay ahead and continue our operations during this pandemic:

Adoption of best practices and protocols to ensure a safe interview and onboarding experience
Continuing to serve our customers through our phone and digital channels
Mandatory social distancing in all of our locations
Maximum person limit in our branches and stores
Rigorous hygiene practices in all branch and store locations
Free virtual healthcare access for all permanent employees
Continued partnerships and donations to foundations & causes we care about ie. Boys and Girls Club of Canada

So, what will you do as a Financial Service Representative?

You will build superior customer sales experiences by engaging, listening and understanding the financial needs of potential customers and matching their needs to our lending solutions in a pleasurable sales environment
You will demonstrate compassion and empathy toward customers to be able to hear their story and help with the most appropriate sale of our financial services based on individual needs
You will welcome and engage customers visiting your branch location or by actively prospecting new clients through a combination marketing and outbound sales call activity with a view to achieving and exceeding branch sales targets
You will capitalize on financial cross-sales and add-on products by paying attention to customer needs to specifically pinpoint sales opportunities while clearly and openly communicating the terms and conditions of our financial products
Review and evaluate online financial loan applications, assess the applicants’ credit worthiness, perform financial analysis, and other risk assessments to improve quality of the sale and limit future collection items
Manage collections activities for all past due financial accounts, maintaining an impeccable level of service
Accurately secure all required information to fulfill customer applications for products and maintain information and records to limit errors
What we are looking for:

A minimum of 1 year of experience in a customer-facing targeted sales environment; experience in either consumer finance or pay day loan industries is strongly preferred
Secondary school diploma is required; post-secondary education with a background in Business or a Finance is preferred
People Oriented, Enterprising and an excellent communicator with the ability to build memorable customer experiences for every financial sale
Proficient with PCs, Microsoft Office (Excel, Word, and Outlook), strong keyboarding skills and an ability to learn and master new software programs
Ability to multi-task, adapt to change in a dynamic sales environment
Achievement and results oriented with a positive personality to drive sales and increase customer happiness
Insightful, compassionate and operate with integrity with every sale – care deeply for our customers!

Why should you work for goeasy?
To learn more about our phenomenal company please click the links below:

http://goeasy.com/careers/

Inclusion and Equal Opportunity Employment
goeasy is an equal opportunity employer. In addition, goeasy is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation due to a disability and we will work with you to address your needs.
Additional Information:
To be considered for hire, you will be need to successfully pass a criminal background check, credit check, and validation of your work experience. You will be able to provide schedule flexibility to ensure that the location’s hours can be covered to meet our customer’s needs – details by location will be discussed in the interview process.
We thank all interested applicants, however we will only be contacting those for interview who possess the skills and qualifications outlined above.

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easyhome is the largest merchandise lease-to-own company in Canada.  With over 170 locations from coast to coast, we offer top quality, brand name household furnishings, appliances and home electronics to consumers on convenient weekly or monthly leasing agreements.

Working at goeasy during COVID-19:
We are committed to the health and safety of our current and potential employees. Here are some of the things we have done to stay ahead and continue our operations during this pandemic:

Adoption of best practices and protocols to ensure a safe interview and onboarding experience
Continuing to serve our customers through our phone and digital channels
Mandatory social distancing in all of our locations
Maximum person limit in our branches and stores
Rigorous hygiene practices in all branch and store locations
Free virtual healthcare access for all permanent employees
Continued partnerships and donations to foundations & causes we care about ie. Boys and Girls Club of Canada
 
So What Will A Delivery Driver Do?

Be Friendly.  As a Delivery Driver, our customers depend on us to deliver, assemble, and place leased items.  With a keen eye and a friendly manner, you are in a great position to suggest other pieces from our line that would help their place feel more like a home.
Be Prompt.  Delivery Drivers are key team members; you will have multiple deliveries and pick ups over the course of a day.  It’s up to you to manage your time and get where you need to be efficiently.
Be Fit. A Delivery Driver will move and manage home furniture and electronics on a daily basis and maintain store facilities.
Be Smart.  A Delivery Driver maintains safety standards in your vehicle, store, customers' homes, and on the road.
 
Here’s What We Are Looking for:

A valid, full, driver's license and a clean driver's abstract with no driving complaints (for the past three years)
Physically fit and able to lift and move heavy merchandise consistently on a daily basis while on a delivery
Good time management and organizational skills  
A Secondary School Diploma is preferred
 
Who Are You and What Are You Looking for:

A Positive Work Environment: You are looking for a steady income with benefits and the chance to work, socialize, and network, with a great group of people each time you do a delivery.
A Regular Schedule: You are looking for steady hours that will improve your ability to create balance in your life.
A Job Where You Can Work With Your Hands: You like to put together furniture, setting up sound systems or appliances.  You get a sense of accomplishment, being able to complete a task on time and putting a smile on a customer’s face with every delivery.
A New Opportunity: You want a chance to grow with a company. Your chance to be a part of a team, learn about store operations and the company from within starts with the Delivery Driver role.  You’ll hear how other team members have moved up and to plan your own path within goeasy!
 
Why Work for Goeasy?
 
To learn more about our great company please click the links below:

http://goeasy.com/careers/

Additional Information:
All candidates considered for hire must successfully pass a criminal background check and validation of their work experience to qualify for hire. A credit check may now be a condition of employment in specific easyhome locations.  Candidates must provide schedule flexibility to ensure that the location’s hours can be covered to meet our customer’s needs – details by location will be discussed in the interview process. 
Inclusion and Equal Opportunity Employment
goeasy is an equal opportunity employer. In addition, goeasy is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada.   Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
 
Special Conditions:
This role is internally known as the Delivery Specialist.  Required schedule flexibility may vary by location and will be discussed and formalized during the hiring process.  goeasy would like to thank all applicants but only those selected for interview will be contacted by the Talent Acquisition team.