Join one of Canada’s fastest-growing companies and be part of something extraordinary – welcome to goeasy! At goeasy, our people and culture are at the heart of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades such as Waterstone Canada’s Most Admired Corporate Cultures and Canada’s Top Growing Companies. We’re also honoured to be named a Greater Toronto Top Employer and recognized by Great Place to Work® as having the Best Workplaces for Women & Most Trusted Executive Teams, and included on TIME Magazine’s 2025 list of Canada’s Best Companies.  These honours reflect our commitment to fostering an inclusive, high-performance culture where talent thrives and innovation drives us forward. 
As one of Canada’s leading alternative consumer lenders, we’re passionate about helping everyday Canadians create a brighter future. Our vision is to provide a path to a better tomorrow, today. We offer a full range of products, including non-prime leasing, unsecured and secured loans, and point-of-sale financing through easyhome, easyfinancial, and LendCare.
If you're seeking an exciting, high-growth environment where your contributions truly matter, we want to hear from you! Join us, and together, let's create a future of financial empowerment.
At goeasy, we're continually evolving, finding new ways to serve our customers, improve how we operate, and use data to make smarter decisions. We are seeking a curious, analytical, and highly motivated Insights Analyst to join our team and help drive meaningful business outcomes through data-driven insights.
In this role, you'll do more than build reports. You'll partner with leaders across the organization to solve complex business challenges, uncover opportunities, identify trends, and influence strategic decisions. The successful candidate will combine strong quantitative skills with business acumen, leveraging data visualization and storytelling techniques to translate complex information into clear, compelling narratives that inspire action.
What will you be doing?

Analyze data to identify trends, opportunities, and actionable business insights that support strategic and operational decision making.
Build and maintain dashboards, reports, and visualizations that enable leaders to make informed decisions quickly and effectively.
Translate complex data into clear, compelling stories and recommendations that drive business action and measurable results.
Partner with Operations, Data, and Technology teams to solve business challenges and deliver data-driven solutions.
Monitor key business and customer performance metrics, proactively identifying opportunities to improve outcomes, efficiency, and overall performance.
Present insights, findings, and recommendations to stakeholders across the organization with clarity and confidence.
Support strategic initiatives through analysis, problem solving, performance measurement, and data-driven decision making.
Identify and communicate opportunities that enhance customer experience, operational effectiveness, and business performance.
Demonstrate curiosity, critical thinking, and strategic thinking to uncover root causes, challenge assumptions, and drive continuous improvement.
Build strong relationships with stakeholders and serve as a trusted partner in leveraging data to achieve business objectives.
What experience do you have?

Bachelor's degree in Business, Economics, Mathematics, Statistics, Engineering, Computer Science, or a related quantitative discipline.
0 to 3 years of experience in analytics, business analysis, consulting, finance, or a related field.
Strong analytical, problem-solving, and critical-thinking skills, with the ability to work through complex business challenges.
Advanced Excel skills and experience working with large datasets.
Experience with SQL and data visualization tools such as Power BI or Tableau.
Ability to translate data into meaningful insights and actionable business recommendations.
Experience building dashboards, performance reporting, and data visualizations that support business decision making.
Exposure to financial services, fintech, operations, strategy, product analytics, or a similar business environment is considered an asset.
Knowledge of statistical analysis, experimentation, predictive analytics, AI-enabled tools, Python, R, or other analytical programming languages is considered an asset.
We offer a Flexible Work Program that provides you the ability to work three days onsite per week, from our Mississauga office.
Internal Applicants: please apply through the link and provide written endorsement from your current manager.
$70,400.00 – $88,000.00 CAD (includes base salary and bonus)
We’re committed to attracting and rewarding top talent. Our compensation ranges are thoughtfully designed to reflect market competitiveness, internal equity, and the experience and impact each candidate brings to the role. 
At goeasy, we believe transparency fosters trust — and that rewarding performance with fair, competitive pay and meaningful growth opportunities is key to our success. 
Should your total compensation expectations fall above the posted range, we still encourage you to apply. If selected for an interview, you’ll have the opportunity to discuss this with our recruitment team, as there may be flexibility based on your background and overall fit. Total compensation includes base salary and bonus.
This posting is for an existing vacancy within our team.
Why should you work for goeasy?
In keeping with our mission to create better tomorrows for our employees, each year goeasy commits to continuously enhancing its total rewards. Here are some of the perks we offer:
Financial Benefits:

RRSP matching and Employee Share Purchase Plan programs.
Annual bonus that rewards your hard work and dedication.
Employee discounts on furniture, electronics, and appliances.
MAT & PAT leave top-up.
Expand your financial knowledge through engaging Financial Literacy Learning opportunities.
Health and Lifestyle:

Enjoy company-paid volunteer days to give back to the community.
Access 24/7 healthcare with Virtual Doctor Appointments.
Personalize your benefits with a flexible modular benefits package.
Stay fit and energized with exclusive access to our on-site private gym at our head office.
Employee Perks:

Fuel your growth with the Tuition Assistance Program.
Double the impact of your generosity with Company Matched Charitable Donations.
Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others.
Enjoy a state-of-the-art office space with perks like a games room, a healthy snack program, a fitness studio, free gated parking, and more!
Diversity, Inclusion, and Equal Opportunity Employment:
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. goeasy is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. As an equal opportunity employer, we are committed to providing accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Please let the talent acquisition team know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.  

Additional Information: 
All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire. We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.  
#LI-AM12

Join one of Canada’s fastest-growing companies and be part of something extraordinary – welcome to goeasy! At goeasy, our people and culture are at the heart of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades such as Waterstone Canada’s Most Admired Corporate Cultures and Canada’s Top Growing Companies. We’re also honoured to be named a Greater Toronto Top Employer and recognized by Great Place to Work® as having the Best Workplaces for Women & Most Trusted Executive Teams, and included on TIME Magazine’s 2025 list of Canada’s Best Companies.  These honours reflect our commitment to fostering an inclusive, high-performance culture where talent thrives and innovation drives us forward. 
As one of Canada’s leading alternative consumer lenders, we’re passionate about helping everyday Canadians create a brighter future. Our vision is to provide a path to a better tomorrow, today. We offer a full range of products, including non-prime leasing, unsecured and secured loans, and point-of-sale financing through easyhome, easyfinancial, and LendCare.
If you're seeking an exciting, high-growth environment where your contributions truly matter, we want to hear from you! Join us, and together, let's create a future of financial empowerment.
About the Role:  
At goeasy, we believe everyone deserves access to fair and responsible credit. Every day, we help Canadians who are building or rebuilding their financial future access the products and support they need to move forward with confidence. We're looking for a Director, Collections Strategy & Performance who understands that Collections is about more than recoveries. It's about finding the right balance between customer outcomes, responsible lending, risk management, and business performance. We are looking for a strategic and analytical problem solver who can use data, insights, and sound business judgment to identify opportunities and improve how we operate. 
This is not a traditional Collections Director role. 
You'll have the opportunity to influence strategy, lead transformation, and help shape the future of one of goeasy's most important functions. With significant autonomy and visibility, you'll partner across Operations, Analytics, Technology, Risk, and Compliance to build better experiences for customers while driving strong business results. 
What You'll Do: 

Help define and execute the strategy for a critical part of goeasy's business. 
Identify opportunities to improve customer outcomes, portfolio performance, and operational effectiveness. 
Lead initiatives across Collections, Recoveries, Third-Party Partners, Offshore Operations, Technology, and Analytics. 
Use data and insights to inform decisions and influence business strategy. 
Diagnose complex and ambiguous business problems, identify underlying performance drivers, and develop practical solutions. 
Translate analysis and insights into clear recommendations, priorities, and execution plans. 
Develop performance frameworks, reporting, and operating rhythms that improve visibility, decision-making, and accountability. 
Strengthen risk management, governance, and regulatory compliance practices. 
Build and improve processes that create better experiences for customers and employees. 
Develop high-performing teams and future leaders. 
Bring new ideas, challenge assumptions, and help drive the next phase of goeasy's evolution. 
What We're Looking For:

8-15 years of leadership experience in Collections, Operations, Strategy, Risk Management, Financial Services, Consulting, Analytics or a related field. 
Strong analytical capabilities and the ability to turn complex information into clear business insights and recommendations. 
Demonstrated experience solving ambiguous business problems and identifying the underlying drivers of performance. 
Strong business judgment, curiosity, and a practical, outcomes-oriented approach. 
Experience leading large-scale business improvements and transformational change. 
Strong business acumen, analytical capabilities, and problem-solving skills. 
Ability to connect strategy with execution and lead initiatives from analysis through implementation. 
Ability to balance customer needs, business objectives, and regulatory requirements. 
Experience in Collections, call centre operations, third-party vendors, agencies, or offshore partners is considered an asset but is not required. 
We offer a Flexible Work Program that provides you the ability to work three days onsite per week, from our Mississauga office.
Internal Applicants: please apply through the link and provide written endorsement from your current manager.
Why should you work for goeasy?
In keeping with our mission to create better tomorrows for our employees, each year goeasy commits to continuously enhancing its total rewards. Here are some of the perks we offer:
Financial Benefits

Performance-based annual bonus and long-term equity incentives designed to support leadership impact and long-term wealth creation.
As a TSX-listed company (GSY), goeasy offers long-term equity incentives, giving team members the opportunity to contribute to and benefit from our continued success.
Employee discounts on furniture, electronics, and appliances.
MAT & PAT leave top-up.
Leadership & Career Growth

Access to high-impact, high-visibility roles with direct influence on business outcomes.
Participation in goeasy’s executive leadership development programs.
Lead your own development journey with personalized growth plans, supported by coaching and mentorship to help you reach your leadership goals.
Fuel your personal and professional growth with our Tuition Assistance Program.
Health and Lifestyle

Immediate enrollment in comprehensive health, dental, and vision benefits.
Access 24/7 healthcare with Virtual Doctor Appointments.
Exclusive access to our free on-site goeasy gym and fitness studio at head office.
Explore a wide range of wellness options through our new Wellhub benefit – from fitness memberships to mental health resources.
Enjoy a state-of-the-art office space with perks like a games room, healthy snack program, free gated parking. 
Give back with company-paid volunteer days and Company Matched Charitable Donations.
Diversity, Inclusion, and Equal Opportunity Employment:
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. goeasy is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. As an equal opportunity employer, we are committed to providing accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Please let the talent acquisition team know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.  

Additional Information: 
All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire. We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above. 
#LI-RU1
#LI-Hybrid

 
Marque phare de goeasy, easyhome est la plus grande entreprise de location-achat au Canada. En rejoignant easyhome, vous pourrez faire une réelle différence dans la vie de tous les Canadiens! Bienvenue chez goeasy!
Chez goeasy, notre personnel et notre culture sont au cœur de tout ce que nous faisons, et nous en sommes fiers. Nous avons reçu des distinctions prestigieuses telles que Meilleures entreprises en croissance au Canada. Nous sommes également ravis d'avoir reçu les certifications de Meilleurs lieux de travailMD et Meilleurs lieux de travail avec les équipes de direction les plus fiables,  et en figurant sur la liste 2025 des meilleures entreprises du Canada établie par le magazine TIME. Ces distinctions reflètent notre engagement à favoriser une culture d'inclusion et de haut rendement où les talents s'épanouissent et où l'innovation est notre moteur. 
Rejoignez easyhome, la plus grande entreprise de location-achat au Canada, où vous pourrez faire une réelle différence dans la vie de tous les Canadiens! Nous sommes fiers d'aider nos clients à atteindre leurs objectifs personnels et financiers en rendant les articles ménagers abordables grâce à des plans de paiement hebdomadaires et mensuels flexibles. Faites partie d'une équipe qui permet aux gens de créer des maisons confortables et heureuses tout en établissant des bases de crédit solides. 
Pourquoi travailler avec nous?

Nous offrons des cotisations égales versées à un REER et un régime d'achat d'actions pour les employés. 
Réductions pour les employés sur le mobilier, l'électronique et les appareils ménagers 
Accédez à des soins de santé 24 heures sur 24 et 7 jours sur 7 grâce aux rendez-vous médicaux virtuels. 
Personnalisez vos avantages sociaux grâce à une formule personnalisable comprenant des options de couverture à 100 %. 
Programmes et plateformes de formation au développement interne, y compris la formation spécifique à un emploi, l'accompagnement de carrière, l'excellence en leadership, le mentorat, et bien d'autres encore. 
Célébrez votre anniversaire comme il se doit, en prenant un jour de congé PAYÉ! Vous aurez également droit à cinq jours de congés personnels.  
Pour un aperçu complet des rémunérations totales, veuillez cliquer ici.   
Une journée dans la vie d'un Spécialiste des solutions clients :

Engagement des clients et ventes
Bâtir des relations clients de qualité supérieure en les accueillant et en dialoguant avec eux en personne, au téléphone et par courriel.
Interroger les clients afin de comprendre leurs besoins financiers et personnels et leur proposer la solution financière, de location et/ou de produit de service la plus appropriée.
Communiquer de manière transparente les modalités de location et de crédit et informer les clients sur les possibilités de développement du crédit.
Maximiser les ventes de services financiers et d'articles ménagers de goeasy grâce à des méthodes telles que la vente croisée.


Gestion des comptes et recouvrement
Gérer les comptes clients, y compris l'ouverture de nouveaux comptes, la mise à jour des dossiers, le traitement des versements et le suivi des comptes en souffrance.
Effectuer des tâches administratives et obtenir toutes les informations nécessaires à l'exécution des contrats de produits et de services conclus avec les clients, y compris l'évaluation de la situation financière du demandeur et de sa capacité de remboursement.
Mener des activités de recouvrement sur les services et produits financiers tout en faisant preuve d'empathie et de professionnalisme.
Établir des relations à long terme avec les clients afin de créer un climat de confiance et d'accroître la fidélisation de la clientèle.
Assurer le suivi des clients en cas d'impayés et négocier les conditions de remboursement, le cas échéant.


Opérations de détail
Respecter les normes de merchandising, notamment en participant à la mise en place de la salle d'exposition, aux changements de prix et de promotions, ainsi qu'à la gestion et au suivi des stocks.
Maintenez la propreté et l'organisation de votre magasin, ainsi qu'un environnement propice à la clientèle, afin qu'il soit le plus attrayant possible.
Donner vie aux produits en assemblant et en désassemblant les appareils électroniques et le mobilier domestique, selon les besoins.
Coordonner les documents de livraison et s'assurer de l'exactitude de la documentation pour les demandes de location et de financement.
Effectuer des tâches en dehors du magasin, telles que l'aide à la livraison des marchandises, les activités de recouvrement et les tâches administratives.
Effectuer d'autres tâches assignées par la direction.

Ce que nous recherchons :

Compétences avérées en matière de communication et de relations interpersonnelles, avec une passion pour l'assistance aux autres.
Esprit orienté vers la vente avec la capacité d'atteindre les objectifs et d'obtenir des résultats.
Expérience dans un environnement en contact avec la clientèle (de préférence dans le domaine de la vente au détail, de la finance ou de la location).
Solides capacités multitâches et souci du détail.
Disponibilité pour travailler à des horaires variés pendant les heures d'ouverture du magasin (de 10 heures à 19 heures du lundi au samedi).
Participer à des tâches physiques telles que le déplacement et la disposition des marchandises (la capacité à soulever plus de 50 livres est considérée comme un atout).
A l'aise avec les appels de vente, le recouvrement et les conversations difficiles avec les clients.
Les candidats doivent être légalement autorisés à travailler au Canada et être en mesure de se soumettre à des vérifications d'antécédents (criminels, d'emploi et de crédit). La possession d'un permis de conduire est considérée comme un atout.
Diversité, inclusion et égalité des chances en matière d'emploi : 
Chez goeasy, nous pensons que nous ne pouvons être les meilleurs que lorsque les gens peuvent donner le meilleur d'eux-mêmes au travail chaque jour. goeasy s'engage à offrir un lieu de travail inclusif, équitable et accessible. En apprenant des différences de chacun, nous nous renforçons grâce à nos gens et à nos points de vue. En tant qu'employeur souscrivant au principe de l'égalité des chances, nous nous engageons à fournir des mesures d'adaptation (salles de réunion accessibles, sous-titrage pour les entretiens virtuels, etc.) pour nous aider à éliminer les obstacles afin que vous puissiez participer à l'ensemble du processus d'entretien d'embauche. Veuillez faire savoir à l'équipe d'acquisition si vous avez besoin d'une mesure d'adaptation pendant tout aspect du processus de recrutement et nous travaillerons avec vous pour répondre à vos besoins. 
Renseignements additionnels : Tous les candidats envisagés doivent passer avec succès une vérification de leurs antécédents criminels et de leur solvabilité, ainsi qu'une validation de leur expérience professionnelle pour pouvoir être embauchés.  
 Nous remercions tous les candidats intéressés, mais nous ne contacterons pour un entretien que ceux qui possèdent les compétences et les qualifications décrites ci-dessus. 

Join easyfinancial, the consumer lending driver behind goeasy’s rapid growth. At goeasy, our people and culture are at the heart of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades including being named one of Canada’s Top Growing Companies, certified as a Great Place to Work®, and recognized among the Best Workplaces for Women and for having one of the Most Trusted Executive Teams, and included on TIME Magazine’s 2025 list of Canada’s Best Companies. These honors reflect our commitment to fostering an inclusive, high-performance culture where talent thrives, and innovation drives us forward. 
As one of Canada’s leading alternative consumer lenders, easyfinancial is on a mission to redefine access to credit. Since day one, we’ve been helping Canadians break through financial barriers and take control of their futures. When traditional banks say no, we say there's another way — offering real solutions, real relief, and a real second chance. Our vision? A path to a better tomorrow — starting today. 
A day in the life of a Financial Service Representative: 

Build strong relationship by welcoming and engaging customers in person, over the phone, and by email.
Demonstrate compassion and empathy for our customers by understanding their situation and needs and matching them to a suitable financial product.
Educate and empower customers to achieve their financial goals through building their credit.
Capitalize on financial cross-sales and add-on products.
Manage collections activities for all past due financial accounts.
Secure all required information to fulfill customer applications for products and services with strong attention to detail.
What we are looking for: 

Excellent communicator who is people and results-oriented, looking to drive sales and increase customer satisfaction. 
Experience in a customer-facing environment and comfortable interacting with customers over the phone. 
Strong objection handling and negotiation skills. 
Financially motivated sales representatives who thrive in fast-paced and competitive environments. 
Able to pass background checks (criminal, employment, and credit). 
Must be legally eligible to work in Canada on a full-time basis at the time of application; we are not able to provide sponsorship.
Why work with us?   

Leverage our RRSP match and Employee Share Purchase Plan programs.  
Employee discounts on furniture, electronics, and appliances.  
Access 24/7 healthcare with Virtual Doctor Appointments.  
Personalize your benefits with a customizable package including options for 100% coverage.  
Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others.  
Celebrate properly, with your birthday off PAID! Along with paid vacation and personal days.   
For complete picture of total rewards, please click here.
We are offering $18.00 - $19.00/hour CAD for this role, plus the opportunity to earn monthly bonuses.
We’re committed to attracting and rewarding top talent. Our compensation ranges are thoughtfully designed to reflect market competitiveness, internal equity, and the experience and impact each candidate brings to the role.
At goeasy, we believe transparency fosters trust — and that rewarding performance with fair, competitive pay and meaningful growth opportunities is key to our success.
Should your total compensation expectations fall above the posted range, we still encourage you to apply. If selected for an interview, you’ll have the opportunity to discuss this with our recruitment team, as there may be flexibility based on your background and overall fit.
This posting is for an existing vacancy within our team.
Diversity, Inclusion, and Equal Opportunity Employment:  
 At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. goeasy is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. As an equal opportunity employer, we are committed to providing accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Please let the talent acquisition team know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.  

 Additional Information: All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.   
 We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.  

 

Rejoignez easyfinancière, acteur dans les prêts à la consommation, et responsable de la croissance rapide de goeasy. Chez goeasy, nos nos employés et notre culture sont au cœur de tout ce que nous faisons, et nous sommes fiers d'etre reconnus pour cela. Nous avons obtenu des récompenses prestigieuses, notamment en étant nommés l'une des Canada’s Top Growing Companies, en étant certifiés Excellent lieu de travail®, en étant reconnus parmi les Meilleurs lieux de travail dirigés par des femmes et en ayant l'une des Meilleurs lieux de travail avec les équipes de direction les plus fiables, et en figurant sur la liste 2025 des meilleures entreprises du Canada établie par le magazine TIME. Ces réalisations témoignent de notre engagement à créer une culture inclusive et performante où les gens s'épanouissent et où l'innovation nous fait avancer.
En tant que l’un des principaux prêteurs alternatifs au Canada, chez easyfinancière, nous croyons que tout le monde mérite un accès équitable au crédit, et depuis notre création, nous travaillons avec des clients comme vous pour en faire une réalité. Nous offrons un soulagement financier et une seconde chance lorsque les banques ne sont pas une option. Notre vision est d’offrir une voie vers un meilleur lendemain, dès aujourd'hui.
Pourquoi travailler chez nous?

Structure de primes mensuelles concurrentielles
Bureaux de pointe avec salle de sport gratuite et salle de jeux
Profitez de notre programme de contrepartie REER et du Régime d'achat d'actions des employés
Rabais pour les employés sur les meubles, l’électronique et les électroménagers
Accès aux soins de santé 24/7 avec rendez-vous médicaux virtuels
Personnalisez vos avantages grâce à un régime modulable incluant des options avec couverture à 100 %
Programmes de formation interne et plateformes incluant formation spécifique au poste, accompagnement de carrière, excellence en leadership, mentorat et bien d’autres
Célébrez comme il se doit, avec congé PAYÉ pour votre anniversaire! En plus de 5 jours personnels et deux semaines de vacances payées
Pour une vue d’ensemble de la rémunération globale, cliquez ici.
Une journée dans la vie d’un Représentant(e) des services financiers :

Établir une relation solide en accueillant et en engageant les clients en personne, par téléphone et par courriel.
Faire preuve de compassion et d’empathie envers nos clients en comprenant leur situation et leurs besoins, et en les dirigeant vers un produit financier approprié.
Sensibiliser et habiliter les clients à atteindre leurs objectifs financiers en améliorant leur crédit.
Tirer parti des ventes croisées financières et des produits complémentaires.
Communiquer les modalités et conditions de nos produits financiers.
Examiner et évaluer les prêts potentiels à l’aide d’analyses financières et d’autres évaluations de risques.
Gérer les activités de recouvrement pour tous les comptes financiers en souffrance.
Recueillir toutes les renseignements nécessaires pour compléter les demandes de produits et services des clients avec une grande attention aux détails.
Ce que nous recherchons :

Communicateur hors pair, axé sur les résultats et les relations, désireux de stimuler les ventes et d’accroître la satisfaction de la clientèle.
Expérience avec Salesforce et Wealthview considérée comme un atout.
Expérience dans un environnement en contact direct avec la clientèle et à l’aise avec les interactions téléphoniques.
Capacité à atteindre et dépasser les objectifs mensuels.
Solides compétences en gestion des objections et en négociation / Capacité à penser de manière créative.
Capacité à s’adapter rapidement et à proposer des solutions en temps opportun.
Compétence à traduire des informations complexes dans un langage accessible pour les clients.
Capacité à réussir les vérifications d’antécédents (judiciaires, emploi et crédit)
Diversité, inclusion et égalité des chances en matière d’emploi :

Chez goeasy, nous croyons que nous ne pouvons être les meilleurs que lorsque chacun peut se présenter au travail en étant son meilleur soi-même. goeasy s’engage à maintenir un milieu de travail inclusif, équitable et accessible. En apprenant les uns des autres à travers nos différences, nous tirons notre force de notre personnel et de nos perspectives. En tant qu’employeur souscrivant au principe de l’égalité des chances, nous nous engageons à offrir des accommodements (y compris des salles de réunion accessibles, sous-titrage pour les entrevues virtuelles, etc.) afin d’éliminer les obstacles et de favoriser la participation à toutes les étapes du processus d’embauche. Veuillez informer l’équipe d’acquisition de talents si vous avez besoin d’un accommodement et nous travaillerons avec vous pour répondre à vos besoins.

Informations supplémentaires : Tous les candidats considérés pour une embauche doivent passer une vérification des antécédents judiciaires, une vérification de crédit et une validation de leur expérience professionnelle.
Nous remercions tous les candidats intéressés; toutefois, nous ne communiquerons qu’avec ceux qui possèdent les compétences et qualifications mentionnées ci-dessus pour les inviter à une entrevue.

 
Marque phare de goeasy, easyhome est la plus grande entreprise de location-achat au Canada. En rejoignant easyhome, vous pourrez faire une réelle différence dans la vie de tous les Canadiens! Bienvenue chez goeasy! Chez goeasy, notre personnel et notre culture sont au cœur de tout ce que nous faisons, et nous en sommes fiers. Nous avons reçu des distinctions prestigieuses telles que Meilleures entreprises en croissance au Canada. Nous sommes également ravis d'avoir reçu les certifications de Meilleurs lieux de travailMD et Meilleurs lieux de travail avec les équipes de direction les plus fiables,  et en figurant sur la liste 2025 des meilleures entreprises du Canada établie par le magazine TIME. Ces distinctions reflètent notre engagement à favoriser une culture d'inclusion et de haut rendement où les talents s'épanouissent et où l'innovation est notre moteur. 
Rejoignez easyhome, la plus grande entreprise de location-achat au Canada, où vous pourrez faire une réelle différence dans la vie de tous les Canadiens! Nous sommes fiers d'aider nos clients à atteindre leurs objectifs personnels et financiers en rendant les articles ménagers abordables grâce à des plans de paiement hebdomadaires et mensuels flexibles. Faites partie d'une équipe qui permet aux gens de créer des maisons confortables et heureuses tout en établissant des bases de crédit solides. 
 Pourquoi travailler avec nous?

Nous offrons un programme de cotisations égales versées à un REER et un régime d'achat d'actions pour les employés. 
Réductions pour les employés sur le mobilier, l'électronique et les appareils ménagers 
Accédez à des soins de santé 24 heures sur 24 et 7 jours sur 7 grâce aux rendez-vous médicaux virtuels. 
Personnalisez vos avantages sociaux grâce à une formule personnalisable comprenant des options de couverture à 100 %. 
Programmes et plateformes de formation au développement interne, y compris la formation spécifique à un emploi, l'accompagnement de carrière, l'excellence en leadership, le mentorat, et bien d'autres encore. 
Célébrez votre anniversaire comme il se doit, en prenant un jour de congé PAYÉ! Vous aurez également droit à cinq jours de congés personnels.  
Pour un aperçu complet des rémunérations totales, veuillez cliquer ici.   
Une journée dans la vie d'un directeur de magasin :

Assurer et stimuler la croissance des magasins de détail en veillant à ce que chaque transaction soit optimale pour le client et pour l’entreprise
Offrir aux clients des expériences de vente de qualité supérieure en les accueillant et en dialoguant avec eux
Être un ambassadeur de marque exemplaire grâce à la connaissance et à la compréhension de notre activité, afin d'être considéré comme un expert en la matière lors des occasions de vente
Administrer les opérations de vente au détail en gérant les comptes clients, les activités de recouvrement, ainsi que le marchandisage et l'entretien du magasin
Fournir le meilleur service lors de la livraison de nos articles au domicile des clients
Gérer les comptes débiteurs en surveillant les comptes en souffrance sur une base hebdomadaire
Assurer l'efficacité opérationnelle de la vente au détail en supervisant tous les éléments de recouvrement pour le magasin et s'assurer que tous les articles de vente récupérés sont nettoyés, remis à neuf et réparés au magasin de détail en temps opportun
Ce que nous recherchons :

Une certaine expérience à un poste de direction supervisant différentes fonctionnalités, de préférence dans un environnement commercial
Excellent communicateur, axé sur les gens et les résultats, cherchant à stimuler les ventes et à accroître la satisfaction des clients
Vous faites preuve de compassion et d'intégrité dans chaque vente – vous vous préoccupez profondément de nos clients !
Permis de conduire de classe 5 permanent avec dossier de conduite en règle
Aptitude à soulever plus de 25 kg et à déplacer des articles ménagers
Capacité à se soumettre à des vérifications des antécédents (criminels, emploi et crédit)
Diversité, inclusion et égalité des chances en matière d'emploi : 
Chez goeasy, nous pensons que nous ne pouvons être les meilleurs que lorsque les gens peuvent donner le meilleur d'eux-mêmes au travail chaque jour. goeasy s'engage à offrir un lieu de travail inclusif, équitable et accessible. En apprenant des différences de chacun, nous nous renforçons grâce à nos employés et à nos points de vue. En tant qu'employeur souscrivant au principe de l'égalité des chances, nous nous engageons à fournir des aménagements (salles de réunion accessibles, sous-titrage pour les entretiens virtuels, etc.) pour nous aider à éliminer les obstacles afin que vous puissiez participer à l'ensemble du processus d'entretien d'embauche. Veuillez faire savoir à l'équipe d'acquisition si vous avez besoin d'une mesure d'adaptation pendant tout aspect du processus de recrutement et nous travaillerons avec vous pour répondre à vos besoins. 
 Renseignements additionnels : Tous les candidats envisagés doivent passer avec succès une vérification de leurs antécédents criminels et de leur solvabilité, ainsi qu'une validation de leur expérience professionnelle pour pouvoir être embauchés.  
 Nous remercions tous les candidats intéressés, mais nous ne contacterons pour un entretien que ceux qui possèdent les compétences et les qualifications décrites ci-dessus. 
 

 
Marque phare de goeasy, easyhome est la plus grande entreprise de location-achat au Canada. En rejoignant easyhome, vous pourrez faire une réelle différence dans la vie de tous les Canadiens! Bienvenue chez goeasy! Chez goeasy, notre personnel et notre culture sont au cœur de tout ce que nous faisons, et nous en sommes fiers. Nous avons reçu des distinctions prestigieuses telles que Meilleures entreprises en croissance au Canada. Nous sommes également ravis d'avoir reçu les certifications de Meilleurs lieux de travailMD et Meilleurs lieux de travail avec les équipes de direction les plus fiables, et en figurant sur la liste 2025 des meilleures entreprises du Canada établie par le magazine TIME. Ces distinctions reflètent notre engagement à favoriser une culture d'inclusion et de haut rendement où les talents s'épanouissent et où l'innovation est notre moteur. 
Rejoignez easyhome, la plus grande entreprise de location-achat au Canada, où vous pourrez faire une réelle différence dans la vie de tous les Canadiens! Nous sommes fiers d'aider nos clients à atteindre leurs objectifs personnels et financiers en rendant les articles ménagers abordables grâce à des plans de versement hebdomadaires et mensuels souples. Faites partie d'une équipe qui permet aux gens de créer des maisons confortables et heureuses tout en établissant des bases de crédit solides.
Pourquoi travailler avec nous?

Nous offrons des cotisations égales versées à un REER et un régime d'achat d'actions pour les employés. 
Réductions pour les employés sur le mobilier, l'électronique et les appareils ménagers. 
Accédez à des soins de santé 24 heures sur 24 et 7 jours sur 7 grâce aux rendez-vous médicaux virtuels. 
Personnalisez vos avantages sociaux grâce à une formule personnalisable comprenant des options de couverture à 100 %. 
Programmes et plateformes de formation au développement interne, y compris la formation spécifique à un emploi, l'accompagnement de carrière, l'excellence en leadership, le mentorat, et bien d'autres encore. 
Célébrez votre anniversaire comme il se doit, en prenant un jour de congé PAYÉ! Vous aurez également droit à cinq jours de congés personnels.  
Pour un aperçu complet des rémunérations totales, veuillez cliquer ici.   
Une journée dans la vie d'un spécialiste de la livraison :

Bâtir des expériences de ventes de qualité supérieure en accueillant les clients et en dialoguant avec eux en personne, au téléphone et par courriel.
Soutenir les opérations de vente au détail en soutenant le marchandisage et l'entretien du magasin.
Fournir le meilleur service lors de la livraison de nos produits au domicile des clients.
Entretien général du camion et du magasin tous les jours.
Fournir un service à la clientèle exceptionnel tout au long du processus de déménagement et répondre aux préoccupations des clients pour assurer leur satisfaction.
Coordonner et finaliser les formalités administratives avec les clients sur place.
Ce que nous recherchons :

Permis de conduire de classe complète avec dossier conducteur en règle.
Aptitude à soulever plus de 25 kg et à déplacer de gros articles ménagers.
Excellent communicateur, axé sur les gens et les résultats, cherchant à stimuler les ventes et à accroître la satisfaction des clients.
Une expérience dans un environnement en contact direct avec les clients.
Aptitude à effectuer plusieurs tâches à la fois et à travailler efficacement.
Capacité à se soumettre à des vérifications des antécédents (casier judiciaire, emploi et dossier conducteur).
Diversité, inclusion et égalité des chances en matière d'emploi : 
Chez goeasy, nous pensons que nous ne pouvons être les meilleurs que lorsque les gens peuvent donner le meilleur d'eux-mêmes au travail chaque jour. goeasy s'engage à offrir un lieu de travail inclusif, équitable et accessible. En apprenant des différences de chacun, nous nous renforçons grâce à nos gens et à nos points de vue. En tant qu'employeur souscrivant au principe de l'égalité des chances, nous nous engageons à fournir des mesures d'adaptation (salles de réunion accessibles, sous-titrage pour les entretiens virtuels, etc.) pour nous aider à éliminer les obstacles afin que vous puissiez participer à l'ensemble du processus d'entretien d'embauche. Veuillez faire savoir à l'équipe d'acquisition si vous avez besoin d'une mesure d'adaptation pendant tout aspect du processus de recrutement et nous travaillerons avec vous pour répondre à vos besoins. 
Renseignements additionnels : Tous les candidats envisagés doivent passer avec succès une vérification de leurs antécédents criminels et de leur solvabilité, ainsi qu'une validation de leur expérience professionnelle pour pouvoir être embauchés.  
Nous remercions tous les candidats intéressés, mais nous ne contacterons pour un entretien que ceux qui possèdent les compétences et les qualifications décrites ci-dessus. 

Join easyhome — Canada’s largest lease-to-own business and a proud part of the goeasy family. At goeasy, our people and culture are the heartbeat of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades including being named one of Canada’s Top Growing Companies, certified as a Great Place to Work®, and recognized among the Best Workplaces for Women and for having one of the Most Trusted Executive Teams, and included on TIME Magazine’s 2025 list of Canada’s Best Companies. These achievements speak to our commitment to building an inclusive, high-performance culture where people thrive and innovation drives us forward. 
At easyhome, we make more than home goods accessible — we help Canadians build brighter futures. Through flexible weekly and monthly payment plans, we give our customers the power to furnish their homes, improve their quality of life, and take steps toward stronger financial standing. If you’re passionate about making a difference, join us and be part of a team that empowers people to create comfortable, confident lives — one lease at a time. 
A day in a life of a Customer Solutions Specialist:

Customer Engagement & Sales
Build strong customer relationships by welcoming and engaging customers in person, over the phone, and by email.
Interview customers to understand their financial and personal needs to match them with the appropriate financial, leasing, and/or service product solution.
Transparently communicate lease and credit terms and conditions and educate customers on credit-building opportunities.
Maximize sales of goeasy’s financial services and home goods through methods such as cross-selling.


Account Management & Collections
Manage customer accounts, including opening new accounts, updating records, processing payments, and monitoring overdue accounts.
Perform administrative duties and secure all required information to fulfill customer contracts for products and services, including evaluating applicant’s financial status and ability to repay.
Conduct collection activities on financial services and products while maintaining empathy and professionalism.
Build long term customer relationships to creates trust and increase customer retention.
Follow up with customers on missed payments and negotiate repayment terms where applicable.


Retail Operations
Uphold merchandising standards including assisting with show room set up, pricing and promotion changes, as well as manage and track inventory.
Keep your store looking its best by maintaining cleanliness, organization, and a customer-ready environment.
Bring products to life by assembling and disassembling electronics and home furnishings as needed.
Coordinate delivery paperwork and ensure accurate documentation for lease and finance applications.
Perform out-of-store duties such as assistance with delivering merchandise, collection activities, and administrative duties.
Perform other duties as assigned by management.

What we are looking for: 

Proven communication and interpersonal skills with a passion for helping others.
Sales-oriented mindset with the ability to meet targets and drive results.
Experience in a customer-facing environment (retail, finance, or leasing preferred).
Strong multitasking abilities and attention to detail.
Availability to work a variety of shifts within store operating hours (10am-7pm Mondays to Saturdays)
Assist in physical tasks such as moving and arranging merchandise (ability to lift 50+ pounds is considered an asset).
Comfortable with sales calls, collections, and having difficult customer conversations
Must be legally eligible to work in Canada and able to pass background checks (criminal, employment, and credit). Having a driver’s licence would be considered an asset.
Why work with us? 

Leverage our RRSP match and Employee Share Purchase Plan programs.  
Employee discounts on furniture, electronics, and appliances.  
Access 24/7 healthcare with Virtual Doctor Appointments.  
Personalize your benefits with a customizable package including options for 100% coverage.  
Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others.  
Celebrate properly, with your birthday off PAID! Along with paid vacation and personal days.   
For complete picture of total rewards, please click here.
We are offering $17.50 - $18.50/hour CAD for this role, plus the opportunity to earn monthly bonuses.
We’re committed to attracting and rewarding top talent. Our compensation ranges are thoughtfully designed to reflect market competitiveness, internal equity, and the experience and impact each candidate brings to the role.
At goeasy, we believe transparency fosters trust — and that rewarding performance with fair, competitive pay and meaningful growth opportunities is key to our success.
Should your total compensation expectations fall above the posted range, we still encourage you to apply. If selected for an interview, you’ll have the opportunity to discuss this with our recruitment team, as there may be flexibility based on your background and overall fit.
This posting is not for an existing vacancy; we are building a talent pool for future opportunities.
Diversity, Inclusion, and Equal Opportunity Employment:  
 At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. goeasy is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. As an equal opportunity employer, we are committed to providing accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Please let the talent acquisition team know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.  

 Additional Information: All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.   
 We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.

Join one of Canada’s fastest-growing companies and be part of something extraordinary – welcome to goeasy! At goeasy, our people and culture are at the heart of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades such as Waterstone Canada’s Most Admired Corporate Cultures, Canada’s Top Growing Companies, and the TSX30, highlighting us as one of the top performers on the TSX. We’re also honoured to be named a Greater Toronto Top Employer and recognized by Great Place to Work® as having the Best Workplaces for Women & Most Trusted Executive Teams, and included on TIME Magazine’s 2025 list of Canada’s Best Companies.  These honours reflect our commitment to fostering an inclusive, high-performance culture where talent thrives and innovation drives us forward. 
As one of Canada’s leading alternative consumer lenders, we’re passionate about helping everyday Canadians create a brighter future. Our vision is to provide a path to a better tomorrow, today. We offer a full range of products, including non-prime leasing, unsecured and secured loans, and point-of-sale financing through easyhome, easyfinancial, and LendCare.
If you're seeking an exciting, high-growth environment where your contributions truly matter, we want to hear from you! Join us, and together, let's create a future of financial empowerment.
The Manager, Platform Technology is a hands-on, delivery-focused leader who cares deeply about building stable, high-performing platforms that people can rely on every day. In this role, you’ll take ownership of the health, evolution, and performance of LendCare’s platforms—leading delivery through a blend of vendor partnerships, team leadership, and thoughtful technical oversight. You’ll play a key role in shaping platform enhancements, guiding support operations, and ensuring systems work seamlessly together. Working closely with business leaders, Technical Product, Architecture, and external partners, you’ll help bring ideas to life while championing modern engineering, quality, and DevSecOps practices.
What will you be doing?

Platform Delivery and Engineering Leadership

Coordinate and manage the backlog of platform development requests, ensuring alignment with business priorities and delivery timelines.
Drive best practices using Agile and DevSecOps approaches to enable faster, more reliable delivery cycles.
Identify opportunities to improve delivery velocity, reduce technical debt, and optimize overall platform performance.
Provide regular updates to internal teams and leadership on platform performance, development progress, and support metrics.
Maintain high standards for quality assurance activities to ensure accurate, high-quality changes are deployed.
Act as the primary point of contact for development and QA partners, ensuring accountability, strong performance, and timely delivery.
Support a core technology roadmap that aligns IT initiatives with the business’s short- and long-term goals.

Platform Operations and Reliability
Lead the day-to-day support of enterprise platforms, ensuring issues are resolved quickly and root causes are addressed.
Support release management activities by coordinating with vendors and internal teams to ensure readiness and minimize disruption.
Maintain clear visibility into platform issues and defects, driving timely resolution and continuous improvement in support processes.
Assist in major incident management by bringing together the right resources and supporting investigation and resolution efforts.

Integration & Solution Enablement
Oversee the planning and execution of platform integrations with internal and external systems, ensuring stability and data integrity.
Ensure platform documentation is current, accurate, and aligned with operational standards, including support procedures and integration specifications.

What experience do you have?

Bachelor’s degree in Computer Science, Information Technology, or a related field; a Master’s degree is considered an asset.
Relevant certifications such as ITIL, PMP, or platform-specific credentials (e.g., Microsoft, AWS, Salesforce) are an advantage.
5–7 years of experience in platform support, software delivery, or technical vendor management within an enterprise environment.
Experience managing third-party development and support partners, including performance tracking and escalation management.
Strong understanding of enterprise platform operations, including incident management, release coordination, and integration support.
Ability to understand and clearly communicate technical concepts related to APIs, integrations, and platform architecture.
Proven problem-solving skills, with the ability to troubleshoot complex platform issues and drive resolution through collaboration and structured analysis.
We offer a Flexible Work Program that provides you the ability to work three days onsite per week, either from our Mississauga or Pickering office.
$99,187.50 – $138,000.00 CAD (includes base salary and bonus)
Internal Applicants: please apply through the link and provide written endorsement from your current manager.
We’re committed to attracting and rewarding top talent. Our compensation ranges are thoughtfully designed to reflect market competitiveness, internal equity, and the experience and impact each candidate brings to the role. 
At goeasy, we believe transparency fosters trust — and that rewarding performance with fair, competitive pay and meaningful growth opportunities is key to our success. 
Should your total compensation expectations fall above the posted range, we still encourage you to apply. If selected for an interview, you’ll have the opportunity to discuss this with our recruitment team, as there may be flexibility based on your background and overall fit. Total compensation includes base salary and bonus.
This posting is for an existing vacancy within our team. 
Why should you work for goeasy?
In keeping with our mission to create better tomorrows for our employees, each year goeasy commits to continuously enhancing its total rewards. Here are some of the perks we offer:
Financial Benefits:

RRSP matching and Employee Share Purchase Plan programs.
Annual bonus that rewards your hard work and dedication.
Employee discounts on furniture, electronics, and appliances.
MAT & PAT leave top-up.
Expand your financial knowledge through engaging Financial Literacy Learning opportunities.
Health and Lifestyle:

Enjoy company-paid volunteer days to give back to the community.
Access 24/7 healthcare with Virtual Doctor Appointments.
Personalize your benefits with a flexible modular benefits package.
Stay fit and energized with exclusive access to our on-site private gym at our head office.
Employee Perks:

Fuel your growth with the Tuition Assistance Program.
Double the impact of your generosity with Company Matched Charitable Donations.
Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others.
Enjoy a state-of-the-art office space with perks like a games room, a healthy snack program, a fitness studio, free gated parking, and more!
Diversity, Inclusion, and Equal Opportunity Employment:
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. goeasy is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. As an equal opportunity employer, we are committed to providing accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Please let the talent acquisition team know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.  

Additional Information: 
All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire. We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.  

Rejoignez easyfinancière, acteur dans les prêts à la consommation, et responsable de la croissance rapide de goeasy. Chez goeasy, nos employés et notre culture sont au cœur de tout ce que nous faisons, et nous sommes fiers d'etre reconnus pour cela. Nous avons obtenu des récompenses prestigieuses, notamment en étant nommés l'une des Canada’s Top Growing Companies, en étant certifiés Excellent lieu de travail®, en étant reconnus parmi les Meilleurs lieux de travail dirigés par des femmes et en ayant l'une des Meilleurs lieux de travail avec les équipes de direction les plus fiables, et en figurant sur la liste 2025 des meilleures entreprises du Canada établie par le magazine TIME. Ces réalisations témoignent de notre engagement à créer une culture inclusive et performante où les gens s'épanouissent et où l'innovation nous fait avancer.
En tant que l’un des principaux prêteurs alternatifs au Canada, chez easyfinancière, nous croyons que tout le monde mérite un accès équitable au crédit, et depuis notre création, nous travaillons avec des clients comme vous pour en faire une réalité. Nous offrons un soulagement financier et une seconde chance lorsque les banques ne sont pas une option. Notre vision est d’offrir une voie vers un meilleur lendemain, dès aujourd'hui.
Pourquoi travailler chez nous?

Structure de primes mensuelles concurrentielles
Bureaux de pointe avec salle de sport gratuite et salle de jeux
Profitez de notre programme de contrepartie REER et du Régime d'achat d'actions des employés
Rabais pour les employés sur les meubles, l’électronique et les électroménagers
Accès aux soins de santé 24/7 avec rendez-vous médicaux virtuels
Personnalisez vos avantages grâce à un régime modulable incluant des options avec couverture à 100 %
Programmes de formation interne et plateformes incluant formation spécifique au poste, accompagnement de carrière, excellence en leadership, mentorat et bien d’autres
Célébrez comme il se doit, avec congé PAYÉ pour votre anniversaire! En plus de 5 jours personnels et deux semaines de vacances payées
Pour une vue d’ensemble de la rémunération globale, cliquez ici.
Une journée dans la vie d’un Directeur ou d’une Directrice de succursale :

Créer une expérience client de vente exceptionnelle en accueillant et en engageant les clients en personne, par téléphone et par courriel.
Faire preuve de compassion et d’empathie envers nos clients en comprenant leur situation et leurs besoins, et en les orientant vers un produit financier approprié.
Sensibiliser et responsabiliser les clients afin qu’ils atteignent leurs objectifs financiers en bâtissant leur crédit.
Tirer parti des ventes croisées financières et des produits complémentaires.
Développer des stratégies efficaces pour augmenter les ventes et la satisfaction des clients.
Communiquer les modalités de nos produits financiers.
Analyser et évaluer les demandes de prêt par l’analyse financière et d’autres évaluations du risque.
Gérer les activités de recouvrement pour tous les comptes en souffrance.
Recueillir toutes les informations nécessaires pour compléter les demandes de produits et services, en prêtant une attention rigoureuse aux détails.
Ce que nous recherchons:

Certaines expériences en rôle de leadership supervisant différentes fonctions, de préférence dans un environnement axé sur les ventes.
Excellente capacité de communication, orientée vers les résultats et les personnes, avec un désir de stimuler les ventes et la satisfaction des clients.
Expérience dans la formation et la gestion d’une petite équipe.
Capacité à gérer plusieurs tâches dans un environnement dynamique.
Expérience avec Salesforce et Wealthview considérée comme un atout.
Capacité à réussir les vérifications d’antécédents (judiciaires, emploi et crédit).
Diversité, inclusion et égalité des chances en matière d’emploi :
Chez goeasy, nous croyons que nous ne pouvons être les meilleurs que lorsque chacun peut se présenter au travail en étant son meilleur soi-même. goeasy s’engage à maintenir un milieu de travail inclusif, équitable et accessible. En apprenant les uns des autres à travers nos différences, nous tirons notre force de notre personnel et de nos perspectives. En tant qu’employeur souscrivant au principe de l’égalité des chances, nous nous engageons à offrir des accommodements (y compris des salles de réunion accessibles, sous-titrage pour les entrevues virtuelles, etc.) afin d’éliminer les obstacles et de favoriser la participation à toutes les étapes du processus d’embauche. Veuillez informer l’équipe d’acquisition de talents si vous avez besoin d’un accommodement et nous travaillerons avec vous pour répondre à vos besoins.

Informations supplémentaires : Tous les candidats considérés pour une embauche doivent passer une vérification des antécédents judiciaires, une vérification de crédit et une validation de leur expérience professionnelle.
Nous remercions tous les candidats intéressés; toutefois, nous ne communiquerons qu’avec ceux qui possèdent les compétences et qualifications mentionnées ci-dessus pour les inviter à une entrevue.

Join easyfinancial, the consumer lending driver behind goeasy’s rapid growth. At goeasy, our people and culture are at the heart of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades including being named one of Canada’s Top Growing Companies, certified as a Great Place to Work®, and recognized among the Best Workplaces for Women and for having one of the Most Trusted Executive Teams, and included on TIME Magazine’s 2025 list of Canada’s Best Companies. These honors reflect our commitment to fostering an inclusive, high-performance culture where talent thrives, and innovation drives us forward. 
As one of Canada’s leading alternative consumer lenders, easyfinancial is on a mission to redefine access to credit. Since day one, we’ve been helping Canadians break through financial barriers and take control of their futures. When traditional banks say no, we say there's another way — offering real solutions, real relief, and a real second chance. Our vision? A path to a better tomorrow — starting today. 
A day in the life of a Financial Service Representative: 

Build strong relationship by welcoming and engaging customers in person, over the phone, and by email.
Demonstrate compassion and empathy for our customers by understanding their situation and needs and matching them to a suitable financial product.
Educate and empower customers to achieve their financial goals through building their credit.
Capitalize on financial cross-sales and add-on products.
Manage collections activities for all past due financial accounts.
Secure all required information to fulfill customer applications for products and services with strong attention to detail.
What we are looking for: 

Excellent communicator who is people and results-oriented, looking to drive sales and increase customer satisfaction. 
Experience in a customer-facing environment and comfortable interacting with customers over the phone. 
Strong objection handling and negotiation skills. 
Financially motivated sales representatives who thrive in fast-paced and competitive environments. 
Able to pass background checks (criminal, employment, and credit). 
Must be legally eligible to work in Canada on a full-time basis at the time of application; we are not able to provide sponsorship.
Why work with us?   

Leverage our RRSP match and Employee Share Purchase Plan programs.  
Employee discounts on furniture, electronics, and appliances.  
Access 24/7 healthcare with Virtual Doctor Appointments.  
Personalize your benefits with a customizable package including options for 100% coverage.  
Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others.  
Celebrate properly, with your birthday off PAID! Along with paid vacation and personal days.   
For complete picture of total rewards, please click here.
We are offering a starting rate of $20.00/hour CAD for this role, plus the opportunity to earn monthly bonuses.
We’re committed to attracting and rewarding top talent. Our compensation ranges are thoughtfully designed to reflect market competitiveness, internal equity, and the experience and impact each candidate brings to the role.
At goeasy, we believe transparency fosters trust — and that rewarding performance with fair, competitive pay and meaningful growth opportunities is key to our success.
Should your total compensation expectations fall above the posted range, we still encourage you to apply. If selected for an interview, you’ll have the opportunity to discuss this with our recruitment team, as there may be flexibility based on your background and overall fit.
This posting is for an existing vacancy within our team. 
Diversity, Inclusion, and Equal Opportunity Employment:  
 At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. goeasy is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. As an equal opportunity employer, we are committed to providing accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Please let the talent acquisition team know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.  

 Additional Information: All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.   
 We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.  

Join easyfinancial, the consumer lending driver behind goeasy’s rapid growth. At goeasy, our people and culture are at the heart of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades including being named one of Canada’s Top Growing Companies, certified as a Great Place to Work®, and recognized among the Best Workplaces for Women and for having one of the Most Trusted Executive Teams, and included on TIME Magazine’s 2025 list of Canada’s Best Companies. These honors reflect our commitment to fostering an inclusive, high-performance culture where talent thrives, and innovation drives us forward. 
As one of Canada’s leading alternative consumer lenders, easyfinancial is on a mission to redefine access to credit. Since day one, we’ve been helping Canadians break through financial barriers and take control of their futures. When traditional banks say no, we say there's another way — offering real solutions, real relief, and a real second chance. Our vision? A path to a better tomorrow — starting today. 
A day in the life of a Financial Service Representative: 

Build strong relationship by welcoming and engaging customers in person, over the phone, and by email.
Demonstrate compassion and empathy for our customers by understanding their situation and needs and matching them to a suitable financial product.
Educate and empower customers to achieve their financial goals through building their credit.
Capitalize on financial cross-sales and add-on products.
Manage collections activities for all past due financial accounts.
Secure all required information to fulfill customer applications for products and services with strong attention to detail.
What we are looking for: 

Excellent communicator who is people and results-oriented, looking to drive sales and increase customer satisfaction. 
Experience in a customer-facing environment and comfortable interacting with customers over the phone. 
Strong objection handling and negotiation skills. 
Financially motivated sales representatives who thrive in fast-paced and competitive environments. 
Able to pass background checks (criminal, employment, and credit). 
Must be legally eligible to work in Canada on a full-time basis at the time of application; we are not able to provide sponsorship.
Why work with us?   

Leverage our RRSP match and Employee Share Purchase Plan programs.  
Employee discounts on furniture, electronics, and appliances.  
Access 24/7 healthcare with Virtual Doctor Appointments.  
Personalize your benefits with a customizable package including options for 100% coverage.  
Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others.  
Celebrate properly, with your birthday off PAID! Along with paid vacation and personal days.   
For complete picture of total rewards, please click here.
We are offering $18.00 - $19.00/hour CAD for this role, plus the opportunity to earn monthly bonuses.
We’re committed to attracting and rewarding top talent. Our compensation ranges are thoughtfully designed to reflect market competitiveness, internal equity, and the experience and impact each candidate brings to the role.
At goeasy, we believe transparency fosters trust — and that rewarding performance with fair, competitive pay and meaningful growth opportunities is key to our success.
Should your total compensation expectations fall above the posted range, we still encourage you to apply. If selected for an interview, you’ll have the opportunity to discuss this with our recruitment team, as there may be flexibility based on your background and overall fit.
This posting is for an existing vacancy within our team.
Diversity, Inclusion, and Equal Opportunity Employment:  
 At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. goeasy is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. As an equal opportunity employer, we are committed to providing accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Please let the talent acquisition team know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.  

 Additional Information: All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.   
 We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.  

Join easyhome — Canada’s largest lease-to-own business and a proud part of the goeasy family. At goeasy, our people and culture are the heartbeat of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades including being named one of Canada’s Top Growing Companies, certified as a Great Place to Work®, and recognized among the Best Workplaces for Women and for having one of the Most Trusted Executive Teams, and included on TIME Magazine’s 2025 list of Canada’s Best Companies. These achievements speak to our commitment to building an inclusive, high-performance culture where people thrive and innovation drives us forward. 
At easyhome, we make more than home goods accessible — we help Canadians build brighter futures. Through flexible weekly and monthly payment plans, we give our customers the power to furnish their homes, improve their quality of life, and take steps toward stronger financial standing. If you’re passionate about making a difference, join us and be part of a team that empowers people to create comfortable, confident lives — one lease at a time. 
A Day in the life of a Delivery Specialist: 

Build superior customer sales experiences by welcoming and engaging customers in person, over the phone, and by email 
Support retail operations by supporting the merchandising and maintenance of the store 
Deliver best in class service when delivering our products to customers’ homes 
General maintenance on the truck and around the store daily 
Providing exceptional customer service throughout the moving process + addressing customer concerns and ensuring satisfaction 
Coordinate and finalizing paperwork with customers onsite 
What we are looking for: 

Full class driver’s license with a driver’s abstract in good standing 
Ability to lift 50+ pounds and move large home goods 
Excellent communicator who is people and results-oriented looking to drive sales and increase customer satisfaction 
Some experience in a customer-facing environment 
Ability to multitask and work efficiently  
Able to pass background checks (criminal, employment, driving history) 
Why work with us? 

Leverage our RRSP match and Employee Share Purchase Plan programs.  
Employee discounts on furniture, electronics, and appliances.  
Access 24/7 healthcare with Virtual Doctor Appointments.  
Personalize your benefits with a customizable package including options for 100% coverage.  
Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others.  
Celebrate properly, with your birthday off PAID! Along with paid vacation and personal days.   
For complete picture of total rewards, please click here.
We are offering $20.00 - $22.00/hour CAD for this role, plus the opportunity to earn monthly bonuses.
We’re committed to attracting and rewarding top talent. Our compensation ranges are thoughtfully designed to reflect market competitiveness, internal equity, and the experience and impact each candidate brings to the role.
At goeasy, we believe transparency fosters trust — and that rewarding performance with fair, competitive pay and meaningful growth opportunities is key to our success.
Should your total compensation expectations fall above the posted range, we still encourage you to apply. If selected for an interview, you’ll have the opportunity to discuss this with our recruitment team, as there may be flexibility based on your background and overall fit.
This posting is for an existing vacancy within our team.
Diversity, Inclusion, and Equal Opportunity Employment:  
 At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. goeasy is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. As an equal opportunity employer, we are committed to providing accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Please let the talent acquisition team know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.  

Additional Information: All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.   
We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.

Join easyhome — Canada’s largest lease-to-own business and a proud part of the goeasy family. At goeasy, our people and culture are the heartbeat of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades including being named one of Canada’s Top Growing Companies, certified as a Great Place to Work®, and recognized among the Best Workplaces for Women and for having one of the Most Trusted Executive Teams, and included on TIME Magazine’s 2025 list of Canada’s Best Companies. These achievements speak to our commitment to building an inclusive, high-performance culture where people thrive and innovation drives us forward. 
At easyhome, we make more than home goods accessible — we help Canadians build brighter futures. Through flexible weekly and monthly payment plans, we give our customers the power to furnish their homes, improve their quality of life, and take steps toward stronger financial standing. If you’re passionate about making a difference, join us and be part of a team that empowers people to create comfortable, confident lives — one lease at a time. 
A day in a life of a Customer Solutions Specialist:

Customer Engagement & Sales
Build strong customer relationships by welcoming and engaging customers in person, over the phone, and by email.
Interview customers to understand their financial and personal needs to match them with the appropriate financial, leasing, and/or service product solution.
Transparently communicate lease and credit terms and conditions and educate customers on credit-building opportunities.
Maximize sales of goeasy’s financial services and home goods through methods such as cross-selling.


Account Management & Collections
Manage customer accounts, including opening new accounts, updating records, processing payments, and monitoring overdue accounts.
Perform administrative duties and secure all required information to fulfill customer contracts for products and services, including evaluating applicant’s financial status and ability to repay.
Conduct collection activities on financial services and products while maintaining empathy and professionalism.
Build long term customer relationships to creates trust and increase customer retention.
Follow up with customers on missed payments and negotiate repayment terms where applicable.


Retail Operations
Uphold merchandising standards including assisting with show room set up, pricing and promotion changes, as well as manage and track inventory.
Keep your store looking its best by maintaining cleanliness, organization, and a customer-ready environment.
Bring products to life by assembling and disassembling electronics and home furnishings as needed.
Coordinate delivery paperwork and ensure accurate documentation for lease and finance applications.
Perform out-of-store duties such as assistance with delivering merchandise, collection activities, and administrative duties.
Perform other duties as assigned by management.

What we are looking for: 

Proven communication and interpersonal skills with a passion for helping others.
Sales-oriented mindset with the ability to meet targets and drive results.
Experience in a customer-facing environment (retail, finance, or leasing preferred).
Strong multitasking abilities and attention to detail.
Availability to work a variety of shifts within store operating hours (10am-7pm Mondays to Saturdays)
Assist in physical tasks such as moving and arranging merchandise (ability to lift 50+ pounds is considered an asset).
Comfortable with sales calls, collections, and having difficult customer conversations
Must be legally eligible to work in Canada and able to pass background checks (criminal, employment, and credit). Having a driver’s licence would be considered an asset.
Why work with us? 

Leverage our RRSP match and Employee Share Purchase Plan programs.  
Employee discounts on furniture, electronics, and appliances.  
Access 24/7 healthcare with Virtual Doctor Appointments.  
Personalize your benefits with a customizable package including options for 100% coverage.  
Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others.  
Celebrate properly, with your birthday off PAID! Along with paid vacation and personal days.   
For complete picture of total rewards, please click here.
We are offering $19.00 - $19.50/hour CAD for this role, plus the opportunity to earn monthly bonuses.
We’re committed to attracting and rewarding top talent. Our compensation ranges are thoughtfully designed to reflect market competitiveness, internal equity, and the experience and impact each candidate brings to the role.
At goeasy, we believe transparency fosters trust — and that rewarding performance with fair, competitive pay and meaningful growth opportunities is key to our success.
Should your total compensation expectations fall above the posted range, we still encourage you to apply. If selected for an interview, you’ll have the opportunity to discuss this with our recruitment team, as there may be flexibility based on your background and overall fit.
This posting is for an existing vacancy within our team. 
Diversity, Inclusion, and Equal Opportunity Employment:  
 At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. goeasy is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. As an equal opportunity employer, we are committed to providing accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Please let the talent acquisition team know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.  

 Additional Information: All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.   
 We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.

Join one of Canada’s fastest-growing companies and be part of something extraordinary – welcome to goeasy! At goeasy, our people and culture are at the heart of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades such as Waterstone Canada’s Most Admired Corporate Cultures, Canada’s Top Growing Companies, and the TSX30, highlighting us as one of the top performers on the TSX. We’re also honoured to be named a Greater Toronto Top Employer and recognized by Great Place to Work® as having the Best Workplaces for Women & Most Trusted Executive Teams, and included on TIME Magazine’s 2025 list of Canada’s Best Companies.  These honours reflect our commitment to fostering an inclusive, high-performance culture where talent thrives and innovation drives us forward. 
As one of Canada’s leading alternative consumer lenders, we’re passionate about helping everyday Canadians create a brighter future. Our vision is to provide a path to a better tomorrow, today. We offer a full range of products, including non-prime leasing, unsecured and secured loans, and point-of-sale financing through easyhome, easyfinancial, and LendCare.
If you're seeking an exciting, high-growth environment where your contributions truly matter, we want to hear from you! Join us, and together, let's create a future of financial empowerment.
goeasy is looking for a Director, Project Delivery Office (PDO) who is an operational leader with deep experience progressively designing, building and scaling a centralized corporate portfolio and project delivery office. You will be responsible for driving the successful management and execution of initiatives, portfolios, programs and projects across goeasy. Reporting to the Vice President, IT Portfolio Management and Transformation, you will lead a team of seasoned Project Managers to oversee the development, management, reporting and the ultimate delivery of our portfolio and related PM functions to ensure the execution of initiatives that are critical to goeasy’s ambitious growth plans.
The Director will help evolve and align fit-for-purpose process designs and SDLC implementation methodologies (waterfall, lean/agile, hybrid) to meet stakeholder expectations, while mitigating risks across the many areas of the business. This role requires an individual who can handle large, complex programs, projects and support teams and drive decisions that hold team members at all levels of leadership accountable.
What will you be doing?

Portfolio/Project Delivery, Management and Reporting:
Lead the PDO team in proactively driving the delivery of all projects meeting time, budget and scope expectations through robust project execution principles and methodologies.
Expertly guide resources and capacity planning considering both traditional SDLC processes and emerging methods.
Maintain regular, detailed status updates on progress, activities and issues on each initiative and present to Senior Leadership and major project stakeholders.
Step in as a project manager if/when necessary.

Process Management and Design:
Actively support the organization’s process for compiling, prioritizing, monitoring and reporting all projects for various audiences and forums.
Contribute to the maturation of goeasy’s Project Delivery standards, methodologies, processes, documentation and governance.
Collaborate with Finance to help manage planning, budgeting, reporting, forecasting of the portfolio including iterative and ongoing financial processes and reviews.
Drive demand management by evaluating resource demands against the available capacity across the organization, vendors, and processes required to execute on prioritized activities.

Relationship Management:
Partner closely across the company’s Business Owners and IT Leaders.
Serve as a primary liaison between all team resources assigned to a project, IT and the Executive Team.
Maintain regular communications to an established cadence with PMs and business stakeholders to ensure necessary steps are taken to resolve obstacles and ensure project objectives are met.
Foster relationships with vendors on large organizational initiatives, ensuring that all contracts support the needs of the business, and that all suppliers meet their contractual service levels and deliverables.

Leadership:
Inspire, mentor and develop a team of program and project managers leveraging best practices to plan, manage and successfully deliver key initiatives on time and on budget.
Organize and lead regular core team and key governance forums (e.g. team stand-ups, Steering Committees) to review progress with key stakeholders.
Provide portfolio leadership and vision around departmental objectives, driving balance to deliver while fostering growth in team members’ ability to manage complex initiatives.

What experience do you have?

10+ years of cross-functional experience managing delivery in a portfolio of projects of all sizes and levels of complexity – a strong preference for experience in delivering on Software and Technology deployments.
Proven experience leading Program Management Processes that drive strategic execution with Senior Leadership.
A university degree is required with a focus in engineering or a related discipline; a PMP Designation is definitely considered an asset.
Experience managing a team of project managers who simultaneously work on multiple projects at a time with individual budgets > 1M.
Ability to manage ambitious and driven Executive stakeholders and hold them to high expectations; the ability to influence without direct authority and “punch above your weight”.
Detail oriented with excellent analytical and problem-solving skills, and financial acumen.
The ability to deal with situations where information is difficult to obtain, complex or ambiguous.
Sound business and technical acumen, with demonstrated agility in learning and ability to quickly become comfortable with unfamiliar businesses areas or of technologies.
Strong leadership skills, and the ability to lead teams from varied backgrounds (business, technology, operations, etc.)
Excellent written, verbal and presentation skills are necessary to effectively convey goals and initiatives to team members and top management. Extensive experience building and delivering presentations.
We offer a Flexible Work Program that provides you the ability to work three days onsite per week, from our Mississauga office.
Internal Applicants: please apply through the link and provide written endorsement from your current manager.
This posting is for an existing vacancy within our team.
Why should you work for goeasy?
In keeping with our mission to create better tomorrows for our employees, each year goeasy commits to continuously enhancing its total rewards. Here are some of the perks we offer:
Financial Benefits

Performance-based annual bonus and long-term equity incentives designed to support leadership impact and long-term wealth creation.
As a TSX-listed company (GSY), goeasy offers long-term equity incentives and a strong track record of shareholder returns, giving team members the opportunity to contribute to and benefit from our continued success.
Employee discounts on furniture, electronics, and appliances.
MAT & PAT leave top-up.
Leadership & Career Growth

Access to high-impact, high-visibility roles with direct influence on business outcomes.
Participation in goeasy’s executive leadership development programs.
Lead your own development journey with personalized growth plans, supported by coaching and mentorship to help you reach your leadership goals.
Fuel your personal and professional growth with our Tuition Assistance Program.
Health and Lifestyle

Immediate enrollment in comprehensive health, dental, and vision benefits.
Access 24/7 healthcare with Virtual Doctor Appointments.
Explore a wide range of wellness options through our new Wellhub benefit – from fitness memberships to mental health resources.
Enjoy a state-of-the-art office space with perks like a games room, healthy snack program, free gated parking, and exclusive access to our on-site private gym and fitness studio at head office.
Give back with company-paid volunteer days and Company Matched Charitable Donations.
Diversity, Inclusion, and Equal Opportunity Employment:
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. goeasy is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. As an equal opportunity employer, we are committed to providing accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Please let the talent acquisition team know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.  

Additional Information: 
All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire. We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above. 

 

Rejoignez easyfinancière, acteur dans les prêts à la consommation, et responsable de la croissance rapide de goeasy. Chez goeasy, nos nos employés et notre culture sont au cœur de tout ce que nous faisons, et nous sommes fiers d'etre reconnus pour cela. Nous avons obtenu des récompenses prestigieuses, notamment en étant nommés l'une des Canada’s Top Growing Companies, en étant certifiés Excellent lieu de travail®, en étant reconnus parmi les Meilleurs lieux de travail dirigés par des femmes et en ayant l'une des Meilleurs lieux de travail avec les équipes de direction les plus fiables, et en figurant sur la liste 2025 des meilleures entreprises du Canada établie par le magazine TIME. Ces réalisations témoignent de notre engagement à créer une culture inclusive et performante où les gens s'épanouissent et où l'innovation nous fait avancer.
En tant que l’un des principaux prêteurs alternatifs au Canada, chez easyfinancière, nous croyons que tout le monde mérite un accès équitable au crédit, et depuis notre création, nous travaillons avec des clients comme vous pour en faire une réalité. Nous offrons un soulagement financier et une seconde chance lorsque les banques ne sont pas une option. Notre vision est d’offrir une voie vers un meilleur lendemain, dès aujourd'hui.
Pourquoi travailler chez nous?

Structure de primes mensuelles concurrentielles
Bureaux de pointe avec salle de sport gratuite et salle de jeux
Profitez de notre programme de contrepartie REER et du Régime d'achat d'actions des employés
Rabais pour les employés sur les meubles, l’électronique et les électroménagers
Accès aux soins de santé 24/7 avec rendez-vous médicaux virtuels
Personnalisez vos avantages grâce à un régime modulable incluant des options avec couverture à 100 %
Programmes de formation interne et plateformes incluant formation spécifique au poste, accompagnement de carrière, excellence en leadership, mentorat et bien d’autres
Célébrez comme il se doit, avec congé PAYÉ pour votre anniversaire! En plus de 5 jours personnels et deux semaines de vacances payées
Pour une vue d’ensemble de la rémunération globale, cliquez ici.
Une journée dans la vie d’un Représentant(e) des services financiers :

Établir une relation solide en accueillant et en engageant les clients en personne, par téléphone et par courriel.
Faire preuve de compassion et d’empathie envers nos clients en comprenant leur situation et leurs besoins, et en les dirigeant vers un produit financier approprié.
Sensibiliser et habiliter les clients à atteindre leurs objectifs financiers en améliorant leur crédit.
Tirer parti des ventes croisées financières et des produits complémentaires.
Communiquer les modalités et conditions de nos produits financiers.
Examiner et évaluer les prêts potentiels à l’aide d’analyses financières et d’autres évaluations de risques.
Gérer les activités de recouvrement pour tous les comptes financiers en souffrance.
Recueillir toutes les renseignements nécessaires pour compléter les demandes de produits et services des clients avec une grande attention aux détails.
Ce que nous recherchons :

Communicateur hors pair, axé sur les résultats et les relations, désireux de stimuler les ventes et d’accroître la satisfaction de la clientèle.
Expérience avec Salesforce et Wealthview considérée comme un atout.
Expérience dans un environnement en contact direct avec la clientèle et à l’aise avec les interactions téléphoniques.
Capacité à atteindre et dépasser les objectifs mensuels.
Solides compétences en gestion des objections et en négociation / Capacité à penser de manière créative.
Capacité à s’adapter rapidement et à proposer des solutions en temps opportun.
Compétence à traduire des informations complexes dans un langage accessible pour les clients.
Capacité à réussir les vérifications d’antécédents (judiciaires, emploi et crédit)
Diversité, inclusion et égalité des chances en matière d’emploi :

Chez goeasy, nous croyons que nous ne pouvons être les meilleurs que lorsque chacun peut se présenter au travail en étant son meilleur soi-même. goeasy s’engage à maintenir un milieu de travail inclusif, équitable et accessible. En apprenant les uns des autres à travers nos différences, nous tirons notre force de notre personnel et de nos perspectives. En tant qu’employeur souscrivant au principe de l’égalité des chances, nous nous engageons à offrir des accommodements (y compris des salles de réunion accessibles, sous-titrage pour les entrevues virtuelles, etc.) afin d’éliminer les obstacles et de favoriser la participation à toutes les étapes du processus d’embauche. Veuillez informer l’équipe d’acquisition de talents si vous avez besoin d’un accommodement et nous travaillerons avec vous pour répondre à vos besoins.

Informations supplémentaires : Tous les candidats considérés pour une embauche doivent passer une vérification des antécédents judiciaires, une vérification de crédit et une validation de leur expérience professionnelle.
Nous remercions tous les candidats intéressés; toutefois, nous ne communiquerons qu’avec ceux qui possèdent les compétences et qualifications mentionnées ci-dessus pour les inviter à une entrevue.

Join easyfinancial, the consumer lending driver behind goeasy’s rapid growth. At goeasy, our people and culture are at the heart of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades including being named one of Canada’s Top Growing Companies, certified as a Great Place to Work®, and recognized among the Best Workplaces for Women and for having one of the Most Trusted Executive Teams, and included on TIME Magazine’s 2025 list of Canada’s Best Companies. These honors reflect our commitment to fostering an inclusive, high-performance culture where talent thrives, and innovation drives us forward. 
As one of Canada’s leading alternative consumer lenders, easyfinancial is on a mission to redefine access to credit. Since day one, we’ve been helping Canadians break through financial barriers and take control of their futures. When traditional banks say no, we say there's another way — offering real solutions, real relief, and a real second chance. Our vision? A path to a better tomorrow — starting today. 
A day in the life of a Financial Service Representative: 

Build strong relationship by welcoming and engaging customers in person, over the phone, and by email.
Demonstrate compassion and empathy for our customers by understanding their situation and needs and matching them to a suitable financial product.
Educate and empower customers to achieve their financial goals through building their credit.
Capitalize on financial cross-sales and add-on products.
Manage collections activities for all past due financial accounts.
Secure all required information to fulfill customer applications for products and services with strong attention to detail.
What we are looking for: 

Excellent communicator who is people and results-oriented, looking to drive sales and increase customer satisfaction. 
Experience in a customer-facing environment and comfortable interacting with customers over the phone. 
Strong objection handling and negotiation skills. 
Financially motivated sales representatives who thrive in fast-paced and competitive environments. 
Able to pass background checks (criminal, employment, and credit). 
Must be legally eligible to work in Canada on a full-time basis at the time of application; we are not able to provide sponsorship.
Why work with us?   

Leverage our RRSP match and Employee Share Purchase Plan programs.  
Employee discounts on furniture, electronics, and appliances.  
Access 24/7 healthcare with Virtual Doctor Appointments.  
Personalize your benefits with a customizable package including options for 100% coverage.  
Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others.  
Celebrate properly, with your birthday off PAID! Along with paid vacation and personal days.   
For complete picture of total rewards, please click here.
We are offering $20.00/hour CAD for this role, plus the opportunity to earn monthly bonuses.
We’re committed to attracting and rewarding top talent. Our compensation ranges are thoughtfully designed to reflect market competitiveness, internal equity, and the experience and impact each candidate brings to the role.
At goeasy, we believe transparency fosters trust — and that rewarding performance with fair, competitive pay and meaningful growth opportunities is key to our success.
Should your total compensation expectations fall above the posted range, we still encourage you to apply. If selected for an interview, you’ll have the opportunity to discuss this with our recruitment team, as there may be flexibility based on your background and overall fit.
This posting is for an existing vacancy within our team. 
Diversity, Inclusion, and Equal Opportunity Employment:  
 At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. goeasy is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. As an equal opportunity employer, we are committed to providing accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Please let the talent acquisition team know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.  

 Additional Information: All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.   
 We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.  

Join easyfinancial, the consumer lending driver behind goeasy’s rapid growth. At goeasy, our people and culture are at the heart of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades including being named one of Canada’s Top Growing Companies, certified as a Great Place to Work®, and recognized among the Best Workplaces for Women and for having one of the Most Trusted Executive Teams, and included on TIME Magazine’s 2025 list of Canada’s Best Companies. These honors reflect our commitment to fostering an inclusive, high-performance culture where talent thrives, and innovation drives us forward. 
As one of Canada’s leading alternative consumer lenders, easyfinancial is on a mission to redefine access to credit. Since day one, we’ve been helping Canadians break through financial barriers and take control of their futures. When traditional banks say no, we say there's another way — offering real solutions, real relief, and a real second chance. Our vision? A path to a better tomorrow — starting today. 
A day in the life of a Financial Service Representative: 

Build strong relationship by welcoming and engaging customers in person, over the phone, and by email.
Demonstrate compassion and empathy for our customers by understanding their situation and needs and matching them to a suitable financial product.
Educate and empower customers to achieve their financial goals through building their credit.
Capitalize on financial cross-sales and add-on products.
Manage collections activities for all past due financial accounts.
Secure all required information to fulfill customer applications for products and services with strong attention to detail.
What we are looking for: 

Excellent communicator who is people and results-oriented, looking to drive sales and increase customer satisfaction. 
Experience in a customer-facing environment and comfortable interacting with customers over the phone. 
Strong objection handling and negotiation skills. 
Financially motivated sales representatives who thrive in fast-paced and competitive environments. 
Able to pass background checks (criminal, employment, and credit). 
Must be legally eligible to work in Canada on a full-time basis at the time of application; we are not able to provide sponsorship.
Why work with us?   

Leverage our RRSP match and Employee Share Purchase Plan programs.  
Employee discounts on furniture, electronics, and appliances.  
Access 24/7 healthcare with Virtual Doctor Appointments.  
Personalize your benefits with a customizable package including options for 100% coverage.  
Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others.  
Celebrate properly, with your birthday off PAID! Along with paid vacation and personal days.   
For complete picture of total rewards, please click here.
We are offering $19.00 - $20.00/hour CAD for this role, plus the opportunity to earn monthly bonuses.
We’re committed to attracting and rewarding top talent. Our compensation ranges are thoughtfully designed to reflect market competitiveness, internal equity, and the experience and impact each candidate brings to the role.
At goeasy, we believe transparency fosters trust — and that rewarding performance with fair, competitive pay and meaningful growth opportunities is key to our success.
Should your total compensation expectations fall above the posted range, we still encourage you to apply. If selected for an interview, you’ll have the opportunity to discuss this with our recruitment team, as there may be flexibility based on your background and overall fit.
This posting is for an existing vacancy within our team.
Diversity, Inclusion, and Equal Opportunity Employment:  
 At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. goeasy is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. As an equal opportunity employer, we are committed to providing accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Please let the talent acquisition team know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.  

 Additional Information: All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.   
 We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.  

Join LendCare — one of Canada’s fastest-growing point-of-sale financing providers and a proud part of the goeasy family. At goeasy, our people and culture are the heartbeat of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades including being named one of Canada’s Top Growing Companies, certified as a Great Place to Work®, and recognized among the Best Workplaces for Women and for having one of the Most Trusted Executive Teams, and included on TIME Magazine’s 2025 list of Canada’s Best Companies. These achievements speak to our commitment to building an inclusive, high-performance culture where people thrive and innovation drives us forward. 
At LendCare, we do more than provide financing — we help Canadians access life’s essential moments. Whether it’s healthcare, home improvement, powersports or retail purchases, we deliver fast, flexible financing solutions that make it easier for people to move forward with confidence. Backed by cutting-edge technology and a customer-first mindset, we’re redefining how Canadians pay for what matters. If you’re driven to create real impact, join us and help empower people to live life on their terms — one approval at a time. 
A day in the life of a Billing Administration Associate: 

Manage account restructures: data entry, prepare addendums, confirm revised loan terms. 
Annotate accounts to facilitate debt sales and improve recovery efforts. 
Handle insurance claims: file tagging, liaising with insurers, and customer updates. 
Address customer inquiries via phone/email, provide accurate info, resolve concerns promptly. 
Issue administrative/financial documents: balance letters, release letters, contracts, payment schedules. 
Maintain organized records of interactions, activities, complaints, and correspondence. 
Review account files for compliance, flag discrepancies, initiate corrections. 
Prepare Ministry of Transport (MTO) documentation: contracts, bill of sales, Power of Attorney (POA), PPSA documents. 
Obtain e-signatures, upload finalized documents to accounts. 
Distribute billing documents: balance letters, transaction histories, payment schedules, contracts. 
Ensure protocol compliance through file reviews and follow-ups. 
Process payments, update customer info, ensure correct PODs application and reconciliation. 
Escalate potential fraud or unusual behavior for investigation. 
Resolve credit bureau disputes: update TransUnion & Equifax for accurate reporting. 
Create and issue warrants per procedures and regulations. 
What we are looking for: 

At least a year experience in customer service, administrative, or support roles. 
Familiarity with Asset and Edge systems is highly desirable. 
Proficiency with Microsoft Office Suite (Excel, Word, Outlook) is essential. 
Exceptional attention to detail and accuracy. 
Strong organizational skills with the ability to multitask, prioritize tasks, and manage time efficiently. 
Capable of working effectively both independently and as part of a collaborative team. 
Must be available to work full-time at our Pickering, ON office. 
Operational hours: Monday to Friday 8:30 AM – 9:00 PM; one Saturday a month from 9:00 AM – 4:00 PM 
Additional Requirements for Internal Candidates:


Must have been in your current role for 9 months.
Have the endorsement / support of your current manager.
Must not be currently under corrective action or within 6 months of any previous corrective action.
Must be achieving or exceeding the required level of individual performance in your current role.
Why work with us?   

Leverage our RRSP match and Employee Share Purchase Plan programs.  
Employee discounts on furniture, electronics, and appliances.  
Access 24/7 healthcare with Virtual Doctor Appointments.  
Personalize your benefits with a customizable package including options for 100% coverage.  
Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others.  
Celebrate properly, with your birthday off PAID! Along with paid vacation and personal days.   
For complete picture of total rewards, please click here.
We are offering $18.10/hour CAD for this role, plus the opportunity to earn performance bonuses.
We’re committed to attracting and rewarding top talent. Our compensation ranges are thoughtfully designed to reflect market competitiveness, internal equity, and the experience and impact each candidate brings to the role.
At goeasy, we believe transparency fosters trust — and that rewarding performance with fair, competitive pay and meaningful growth opportunities is key to our success.
Should your total compensation expectations fall above the posted range, we still encourage you to apply. If selected for an interview, you’ll have the opportunity to discuss this with our recruitment team, as there may be flexibility based on your background and overall fit.
This posting is for an existing vacancy within our team.
Diversity, Inclusion, and Equal Opportunity Employment:  
 At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. goeasy is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. As an equal opportunity employer, we are committed to providing accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Please let the talent acquisition team know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.  

 Additional Information: All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.   
 We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.  

Join easyfinancial, the consumer lending driver behind goeasy’s rapid growth. At goeasy, our people and culture are at the heart of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades including being named one of Canada’s Top Growing Companies, certified as a Great Place to Work®, and recognized among the Best Workplaces for Women and for having one of the Most Trusted Executive Teams, and included on TIME Magazine’s 2025 list of Canada’s Best Companies. These honors reflect our commitment to fostering an inclusive, high-performance culture where talent thrives, and innovation drives us forward. 
As one of Canada’s leading alternative consumer lenders, easyfinancial is on a mission to redefine access to credit. Since day one, we’ve been helping Canadians break through financial barriers and take control of their futures. When traditional banks say no, we say there's another way — offering real solutions, real relief, and a real second chance. Our vision? A path to a better tomorrow — starting today. 
A day in the life of a Financial Service Representative: 

Build strong relationship by welcoming and engaging customers in person, over the phone, and by email.
Demonstrate compassion and empathy for our customers by understanding their situation and needs and matching them to a suitable financial product.
Educate and empower customers to achieve their financial goals through building their credit.
Capitalize on financial cross-sales and add-on products.
Manage collections activities for all past due financial accounts.
Secure all required information to fulfill customer applications for products and services with strong attention to detail.
What we are looking for: 

Excellent communicator who is people and results-oriented, looking to drive sales and increase customer satisfaction. 
Experience in a customer-facing environment and comfortable interacting with customers over the phone. 
Strong objection handling and negotiation skills. 
Financially motivated sales representatives who thrive in fast-paced and competitive environments. 
Able to pass background checks (criminal, employment, and credit). 
Must be legally eligible to work in Canada on a full-time basis at the time of application; we are not able to provide sponsorship.
Why work with us?   

Leverage our RRSP match and Employee Share Purchase Plan programs.  
Employee discounts on furniture, electronics, and appliances.  
Access 24/7 healthcare with Virtual Doctor Appointments.  
Personalize your benefits with a customizable package including options for 100% coverage.  
Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others.  
Celebrate properly, with your birthday off PAID! Along with paid vacation and personal days.   
For complete picture of total rewards, please click here.
We are offering $19.00 - $20.00/hour CAD for this role, plus the opportunity to earn monthly bonuses.
We’re committed to attracting and rewarding top talent. Our compensation ranges are thoughtfully designed to reflect market competitiveness, internal equity, and the experience and impact each candidate brings to the role.
At goeasy, we believe transparency fosters trust — and that rewarding performance with fair, competitive pay and meaningful growth opportunities is key to our success.
Should your total compensation expectations fall above the posted range, we still encourage you to apply. If selected for an interview, you’ll have the opportunity to discuss this with our recruitment team, as there may be flexibility based on your background and overall fit.
This posting is for an existing vacancy within our team.
Diversity, Inclusion, and Equal Opportunity Employment:  
 At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. goeasy is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. As an equal opportunity employer, we are committed to providing accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Please let the talent acquisition team know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.  

 Additional Information: All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.   
 We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.