Make your work matter.
At goeasy we help Canadians live their lives a little easier. As an employer,
goeasy is committed to providing our employees with great wages, benefits and
great career opportunities. We do work that matters, let’s make our work matter together.
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Page 5 of 7
easyhome is the largest merchandise lease-to-own company in Canada. With over 170 locations from coast to coast, we offer top quality, brand name household furnishings, appliances and home electronics to consumers on convenient weekly or monthly leasing agreements.
Working at goeasy during COVID-19:
We are committed to the health and safety of our current and potential employees. Here are some of the things we have done to stay ahead and continue our operations during this pandemic:
Adoption of best practices and protocols to ensure a safe interview and onboarding experience
Continuing to serve our customers through our phone and digital channels
Mandatory social distancing in all of our locations
Maximum person limit in our branches and stores
Rigorous hygiene practices in all branch and store locations
Free virtual healthcare access for all permanent employees
Continued partnerships and donations to foundations & causes we care about ie. Boys and Girls Club of Canada
So What Do Our Retail Store Managers Do?
Own and drive retail store growth – Store Managers drive the overall operation of the retail store, ensuring that every sale transaction is optimal for both the customer and for their retail business
Highly motivated and involved in all facets of the retail lease-to-own operation in order to maximize sales growth of the store and ensure employee engagement
A strong brand ambassador through knowledge and understanding of our business to be considered a subject-matter-expert during sales opportunities
Creating great customer sales experiences in our retail branches by managing and providing excellent customer service and selling home product leases to new and existing retail customers
Managing the overall day to day retail operations – Store Managers constantly provide managerial insight to customer sales accounts, collection activities, and the merchandising and maintenance of the retail store
Oversee the customer sale process to completion - Store Managers are responsible for communicating terms and conditions to customers to follow best in class sales practices and to suppress collection rates
Ensure retail operational effectiveness – Store Managers oversee all collection items for the branch and ensure all retrieved sales items are cleaned, refurbished and repaired at the retail store in a timely manner
Here’s What We Are Looking for in Our Next Retail Store Manager:
Driven and motivated by sales and growth opportunities
Minimum of 2 years of hands-on experience in as a manager or lead capacity; experience in the retail industry or as a sales manager preferred
A keen eye for merchandising best practices within the retail store
Using managerial skills to promote leadership, ensure effective process management, coaching, and active recruitment/selection of potential top performers
Sales and or/Collections experience is an asset, but we really want people who are motivated by success and surpassing targets. A competitive attitude as a sales manager and in customer service is key to our retail business
Valid driver’s license, clean driver’s abstract (for the past 3 years), and able to clear our background check
Additional Information:
All candidates considered for hire must successfully pass a criminal background check and validation of their work experience to qualify for hire. A credit check may now be a condition of employment in specific easyhome locations. Candidates must provide schedule flexibility to ensure that the location’s hours can be covered to meet our customer’s needs – details by location will be discussed in the interview process.
We thank all interested applicants, however we will only be contacting those for interview who possess the skills and qualifications outlined above.
Why Work For Goeasy?
To learn more about our great company please click the links below:
http://goeasy.com/careers/
Inclusion and Equal Opportunity Employment
goeasy is an equal opportunity employer. In addition, goeasy is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
Working at goeasy during COVID-19:
We are committed to the health and safety of our current and potential employees. Here are some of the things we have done to stay ahead and continue our operations during this pandemic:
Adoption of best practices and protocols to ensure a safe interview and onboarding experience
Continuing to serve our customers through our phone and digital channels
Mandatory social distancing in all of our locations
Maximum person limit in our branches and stores
Rigorous hygiene practices in all branch and store locations
Free virtual healthcare access for all permanent employees
Continued partnerships and donations to foundations & causes we care about ie. Boys and Girls Club of Canada
So What Do Our Retail Store Managers Do?
Own and drive retail store growth – Store Managers drive the overall operation of the retail store, ensuring that every sale transaction is optimal for both the customer and for their retail business
Highly motivated and involved in all facets of the retail lease-to-own operation in order to maximize sales growth of the store and ensure employee engagement
A strong brand ambassador through knowledge and understanding of our business to be considered a subject-matter-expert during sales opportunities
Creating great customer sales experiences in our retail branches by managing and providing excellent customer service and selling home product leases to new and existing retail customers
Managing the overall day to day retail operations – Store Managers constantly provide managerial insight to customer sales accounts, collection activities, and the merchandising and maintenance of the retail store
Oversee the customer sale process to completion - Store Managers are responsible for communicating terms and conditions to customers to follow best in class sales practices and to suppress collection rates
Ensure retail operational effectiveness – Store Managers oversee all collection items for the branch and ensure all retrieved sales items are cleaned, refurbished and repaired at the retail store in a timely manner
Here’s What We Are Looking for in Our Next Retail Store Manager:
Driven and motivated by sales and growth opportunities
Minimum of 2 years of hands-on experience in as a manager or lead capacity; experience in the retail industry or as a sales manager preferred
A keen eye for merchandising best practices within the retail store
Using managerial skills to promote leadership, ensure effective process management, coaching, and active recruitment/selection of potential top performers
Sales and or/Collections experience is an asset, but we really want people who are motivated by success and surpassing targets. A competitive attitude as a sales manager and in customer service is key to our retail business
Valid driver’s license, clean driver’s abstract (for the past 3 years), and able to clear our background check
Additional Information:
All candidates considered for hire must successfully pass a criminal background check and validation of their work experience to qualify for hire. A credit check may now be a condition of employment in specific easyhome locations. Candidates must provide schedule flexibility to ensure that the location’s hours can be covered to meet our customer’s needs – details by location will be discussed in the interview process.
We thank all interested applicants, however we will only be contacting those for interview who possess the skills and qualifications outlined above.
Why Work For Goeasy?
To learn more about our great company please click the links below:
http://goeasy.com/careers/
Inclusion and Equal Opportunity Employment
goeasy is an equal opportunity employer. In addition, goeasy is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
Business Unit
easyfinancial Lending> North York (efs 2637)
Location
Toronto, Ontario
If you are looking to join one of Canada’s fastest growing companies, goeasy Ltd. is the place for you! Recognized as one of North America’s Most Engaged Workplaces, we want the best to join our team.
easyfinancial is our consumer lending business that offers secured and unsecured installment loans of up to $45,000. It is our mission to provide everyday Canadians the chance for a better tomorrow, today by giving them access to the credit they need and by offering them a second chance when they have been turned down by banks and traditional lenders. With a retail network of nearly 400 locations across Canada and over 2,250 employees, we are able to build lasting relationships with our customers as we help them rebuild their credit and graduate towards prime rates and a brighter financial future.
Working at goeasy during COVID-19:
We are committed to the health and safety of our current and potential employees. Here are some of the things we have done to stay ahead and continue our operations during this pandemic:
Adoption of best practices and protocols to ensure a safe interview and onboarding experience
Continuing to serve our customers through our phone and digital channels
Mandatory social distancing in all of our locations
Maximum person limit in our branches and stores
Rigorous hygiene practices in all branch and store locations
Free virtual healthcare access for all permanent employees
Continued partnerships and donations to foundations & causes we care about ie. Boys and Girls Club of Canada
So.. What will you do as a Branch Manager?
Provide superior customer sales experiences by quickly and professionally handling customer inquiries while promoting and selling financial services
Maximize sales revenues by administrating customer accounts, providing input to every sale and managing collection activities to increase financial and managerial effectiveness
Manage collections by ensuring that collection calls are made and over-due financial accounts meet company operations standards
Manage staff and daily operations including the implementation of new corporate strategies and operational processes
Continuous growth of employees by coaching / training new and existing financial sales employees while ensuring they have your managerial support for their career endeavors
Growing the loan book as the Branch Manager by performing activities such as: actively sourcing new clients through marketing, cold sales calls, and building relationships to plant seeds and promote future sales of financial products
Secure all required information to fulfill customer applications for financial sales products, accurately maintaining information and records in all required systems to limit errors
Assist customers with the completion of credit applications and promote the sale of our prepaid credit cards
Capitalize on financial cross-sales and add-on products by paying attention to customer needs to specifically pinpoint sales opportunities
See the financial loan process to completion, communicating agreements and terms and conditions to customers to follow best in class sales practices and to suppress collection rates
What we are looking for:
As a Branch Manager - commitment to excellence in customer service and delivering great financial sales experiences
Driven and motivated by sales leadership and growth opportunities
Minimum 1 year of hands-on experience in as a manager or lead capacity; experience in the consumer loan/personal finance or as a Sales Manager preferred
Understanding and experience within financials, credit, collections and/or lending
Using managerial skills to promote leadership, ensure operational management, coaching, and effective recruitment/selection of potential top performers
Ability to structure, organize and run a successful branch operationally, as well as secure collections and drive financial sales
Professional and engaging disposition to engage internal staff and customers
Outstanding operational time management, problem solving and negotiation skills, and the ability to work well in fast-paced and demanding situations
Strong computer skills, with working knowledge of Microsoft Office (Word, Excel, Outlook)
Valid provincial driver’s license is required and access to a vehicle
Why Should You Work For goeasy?
To learn more about our great company please click the links below:
http://goeasy.com/careers/
Inclusion and Equal Opportunity Employment
goeasy is an equal opportunity employer. In addition, goeasy is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
Additional Information:
All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire. Candidates must provide schedule flexibility to ensure that the location’s hours can be covered to meet our customer’s needs – details by location will be discussed in the interview process.
We thank all interested applicants, however we will only be contacting those for interview who possess the skills and qualifications outlined above.
easyfinancial is our consumer lending business that offers secured and unsecured installment loans of up to $45,000. It is our mission to provide everyday Canadians the chance for a better tomorrow, today by giving them access to the credit they need and by offering them a second chance when they have been turned down by banks and traditional lenders. With a retail network of nearly 400 locations across Canada and over 2,250 employees, we are able to build lasting relationships with our customers as we help them rebuild their credit and graduate towards prime rates and a brighter financial future.
Working at goeasy during COVID-19:
We are committed to the health and safety of our current and potential employees. Here are some of the things we have done to stay ahead and continue our operations during this pandemic:
Adoption of best practices and protocols to ensure a safe interview and onboarding experience
Continuing to serve our customers through our phone and digital channels
Mandatory social distancing in all of our locations
Maximum person limit in our branches and stores
Rigorous hygiene practices in all branch and store locations
Free virtual healthcare access for all permanent employees
Continued partnerships and donations to foundations & causes we care about ie. Boys and Girls Club of Canada
So.. What will you do as a Branch Manager?
Provide superior customer sales experiences by quickly and professionally handling customer inquiries while promoting and selling financial services
Maximize sales revenues by administrating customer accounts, providing input to every sale and managing collection activities to increase financial and managerial effectiveness
Manage collections by ensuring that collection calls are made and over-due financial accounts meet company operations standards
Manage staff and daily operations including the implementation of new corporate strategies and operational processes
Continuous growth of employees by coaching / training new and existing financial sales employees while ensuring they have your managerial support for their career endeavors
Growing the loan book as the Branch Manager by performing activities such as: actively sourcing new clients through marketing, cold sales calls, and building relationships to plant seeds and promote future sales of financial products
Secure all required information to fulfill customer applications for financial sales products, accurately maintaining information and records in all required systems to limit errors
Assist customers with the completion of credit applications and promote the sale of our prepaid credit cards
Capitalize on financial cross-sales and add-on products by paying attention to customer needs to specifically pinpoint sales opportunities
See the financial loan process to completion, communicating agreements and terms and conditions to customers to follow best in class sales practices and to suppress collection rates
What we are looking for:
As a Branch Manager - commitment to excellence in customer service and delivering great financial sales experiences
Driven and motivated by sales leadership and growth opportunities
Minimum 1 year of hands-on experience in as a manager or lead capacity; experience in the consumer loan/personal finance or as a Sales Manager preferred
Understanding and experience within financials, credit, collections and/or lending
Using managerial skills to promote leadership, ensure operational management, coaching, and effective recruitment/selection of potential top performers
Ability to structure, organize and run a successful branch operationally, as well as secure collections and drive financial sales
Professional and engaging disposition to engage internal staff and customers
Outstanding operational time management, problem solving and negotiation skills, and the ability to work well in fast-paced and demanding situations
Strong computer skills, with working knowledge of Microsoft Office (Word, Excel, Outlook)
Valid provincial driver’s license is required and access to a vehicle
Why Should You Work For goeasy?
To learn more about our great company please click the links below:
http://goeasy.com/careers/
Inclusion and Equal Opportunity Employment
goeasy is an equal opportunity employer. In addition, goeasy is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
Additional Information:
All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire. Candidates must provide schedule flexibility to ensure that the location’s hours can be covered to meet our customer’s needs – details by location will be discussed in the interview process.
We thank all interested applicants, however we will only be contacting those for interview who possess the skills and qualifications outlined above.
easyhome is the largest merchandise lease-to-own company in Canada. With over 170 locations from coast to coast, we offer top quality, brand name household furnishings, appliances and home electronics to consumers on convenient weekly or monthly leasing agreements.
Working at goeasy during COVID-19:
We are committed to the health and safety of our current and potential employees. Here are some of the things we have done to stay ahead and continue our operations during this pandemic:
Adoption of best practices and protocols to ensure a safe interview and onboarding experience
Continuing to serve our customers through our phone and digital channels
Mandatory social distancing in all of our locations
Maximum person limit in our branches and stores
Rigorous hygiene practices in all branch and store locations
Free virtual healthcare access for all permanent employees
Continued partnerships and donations to foundations & causes we care about ie. Boys and Girls Club of Canada
So What Will A Delivery Driver Do?
Be Friendly. As a Delivery Driver, our customers depend on us to deliver, assemble, and place leased items. With a keen eye and a friendly manner, you are in a great position to suggest other pieces from our line that would help their place feel more like a home.
Be Prompt. Delivery Drivers are key team members; you will have multiple deliveries and pick ups over the course of a day. It’s up to you to manage your time and get where you need to be efficiently.
Be Fit. A Delivery Driver will move and manage home furniture and electronics on a daily basis and maintain store facilities.
Be Smart. A Delivery Driver maintains safety standards in your vehicle, store, customers' homes, and on the road.
Here’s What We Are Looking for:
A valid, full, driver's license and a clean driver's abstract with no driving complaints (for the past three years)
Physically fit and able to lift and move heavy merchandise consistently on a daily basis while on a delivery
Good time management and organizational skills
A Secondary School Diploma is preferred
Who Are You and What Are You Looking for:
A Positive Work Environment: You are looking for a steady income with benefits and the chance to work, socialize, and network, with a great group of people each time you do a delivery.
A Regular Schedule: You are looking for steady hours that will improve your ability to create balance in your life.
A Job Where You Can Work With Your Hands: You like to put together furniture, setting up sound systems or appliances. You get a sense of accomplishment, being able to complete a task on time and putting a smile on a customer’s face with every delivery.
A New Opportunity: You want a chance to grow with a company. Your chance to be a part of a team, learn about store operations and the company from within starts with the Delivery Driver role. You’ll hear how other team members have moved up and to plan your own path within goeasy!
Why Work for Goeasy?
To learn more about our great company please click the links below:
http://goeasy.com/careers/
Additional Information:
All candidates considered for hire must successfully pass a criminal background check and validation of their work experience to qualify for hire. A credit check may now be a condition of employment in specific easyhome locations. Candidates must provide schedule flexibility to ensure that the location’s hours can be covered to meet our customer’s needs – details by location will be discussed in the interview process.
Inclusion and Equal Opportunity Employment
goeasy is an equal opportunity employer. In addition, goeasy is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
Special Conditions:
This role is internally known as the Delivery Specialist. Required schedule flexibility may vary by location and will be discussed and formalized during the hiring process. goeasy would like to thank all applicants but only those selected for interview will be contacted by the Talent Acquisition team.
Working at goeasy during COVID-19:
We are committed to the health and safety of our current and potential employees. Here are some of the things we have done to stay ahead and continue our operations during this pandemic:
Adoption of best practices and protocols to ensure a safe interview and onboarding experience
Continuing to serve our customers through our phone and digital channels
Mandatory social distancing in all of our locations
Maximum person limit in our branches and stores
Rigorous hygiene practices in all branch and store locations
Free virtual healthcare access for all permanent employees
Continued partnerships and donations to foundations & causes we care about ie. Boys and Girls Club of Canada
So What Will A Delivery Driver Do?
Be Friendly. As a Delivery Driver, our customers depend on us to deliver, assemble, and place leased items. With a keen eye and a friendly manner, you are in a great position to suggest other pieces from our line that would help their place feel more like a home.
Be Prompt. Delivery Drivers are key team members; you will have multiple deliveries and pick ups over the course of a day. It’s up to you to manage your time and get where you need to be efficiently.
Be Fit. A Delivery Driver will move and manage home furniture and electronics on a daily basis and maintain store facilities.
Be Smart. A Delivery Driver maintains safety standards in your vehicle, store, customers' homes, and on the road.
Here’s What We Are Looking for:
A valid, full, driver's license and a clean driver's abstract with no driving complaints (for the past three years)
Physically fit and able to lift and move heavy merchandise consistently on a daily basis while on a delivery
Good time management and organizational skills
A Secondary School Diploma is preferred
Who Are You and What Are You Looking for:
A Positive Work Environment: You are looking for a steady income with benefits and the chance to work, socialize, and network, with a great group of people each time you do a delivery.
A Regular Schedule: You are looking for steady hours that will improve your ability to create balance in your life.
A Job Where You Can Work With Your Hands: You like to put together furniture, setting up sound systems or appliances. You get a sense of accomplishment, being able to complete a task on time and putting a smile on a customer’s face with every delivery.
A New Opportunity: You want a chance to grow with a company. Your chance to be a part of a team, learn about store operations and the company from within starts with the Delivery Driver role. You’ll hear how other team members have moved up and to plan your own path within goeasy!
Why Work for Goeasy?
To learn more about our great company please click the links below:
http://goeasy.com/careers/
Additional Information:
All candidates considered for hire must successfully pass a criminal background check and validation of their work experience to qualify for hire. A credit check may now be a condition of employment in specific easyhome locations. Candidates must provide schedule flexibility to ensure that the location’s hours can be covered to meet our customer’s needs – details by location will be discussed in the interview process.
Inclusion and Equal Opportunity Employment
goeasy is an equal opportunity employer. In addition, goeasy is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
Special Conditions:
This role is internally known as the Delivery Specialist. Required schedule flexibility may vary by location and will be discussed and formalized during the hiring process. goeasy would like to thank all applicants but only those selected for interview will be contacted by the Talent Acquisition team.
If you are looking to join one of Canada’s fastest-growing companies, goeasy Ltd. is the place for you! Recognized as Canada’s Most Admired Corporate Cultures, GTA's Top 100 Employers, one of Canada’s Top 50 Fintech’s and North America’s Most Engaged Workplaces, we want the best and brightest to join our team.
We are a publicly-traded company on the TSX with over 4000% shareholder return since 2001, goeasy operates two main business units. Accredited by the Better Business Bureau, easyfinancial is our consumer lending business that offers secured and unsecured installment loans of up to $45,000 and easyhome is Canada’s largest merchandise lease-to-own company. It is our vision to provide everyday Canadians the path for a better tomorrow, today by giving them access to the credit they need and by offering them a second chance when they have been turned down by banks and traditional lenders. With a retail network of nearly 400 locations across Canada and over 2000 employees, we are able to build lasting relationships with our customers as we help them rebuild their credit and graduate towards prime rates and a brighter financial future.
We are looking for a Director, Architecture and Integration to oversee the evolution and management of our enterprise & solution architecture area! Our market leading growth requires an individual who can handle large, complex objectives, initiatives and projects, along with being able to manage and support a team of skilled and talented architects, integration leads, analysts and engineers. The incumbent will do this while driving decisions, holding team members at all levels of leadership accountable and successfully navigate risk, while being-adept to many areas of the business.
This role will have 2 main areas of focus:
1) Lead the Enterprise & Solution Architecture Transformation
Play a key role in ensuring that we have an architecture and technology strategy & roadmap that is aligned to our understanding of our current state, strategic direction and business objectives of our enterprise. This will also include identifying opportunities around what is required from an enterprise architecture point of view, to achieve those objectives with traceability to business outcomes.
2) Build and grow our Integration Capabilities
Oversee the delivery of our integration services, while also building and executing an enterprise-wide integration strategy and center of excellence to support the continued growth and innovation of the organization.
Responsibilities:
Build architecture and integration capabilities that are customer-centric, leveraging modern architecture and integration approaches, technology stacks and applications along with digital transformation best practices
Lead and continue to build a team of highly skilled architects, integration leads, analysts and engineers
Provide coaching, guidance, and support to direct and indirect team members while creating an environment of transparency, effective communication and ongoing development, along with adopting and enabling the goeasy culture within the technology organization
Build holistic target state architecture for goeasy based on strategic direction, priorities and objectives of the enterprise.
Manage the evolution and maturity of the target state architecture, while clearly capturing and understanding the current state at goeasy (across business, application, infrastructure, integration and security architecture domains)
Work with senior tech leadership to promote the value and alignment across business and tech leadership including SLT executive members
Establish architecture principles, standards and patterns while enhancing and building governance processes, standards, and forums to ensure adoption and adherence to enterprise standards (i.e., Architecture Review Board).
Lead, chair and manage the architecture review board (including establishing and managing processes for exception management)
Lead the definition, establishment and management of Business Architecture, APM and TPM frameworks and processes and garner alignment with business relationship management partners, application owners, and tech and business leadership
Oversee solution architecture design completed by solution architects, with input from technology partners/leaders, business relationship managers, and onshore and offshore 3rd party partners, and solutions vendors
Establish and provide oversight to the execution of solution architecture processes and practices
Establish a continuous service delivery culture for the goeasy integration team, building our integration capability into a center of excellence for the organization
Lead the design and implementation of integration strategies for the cost-effective delivery of scalable and reliable systems, products and services
Qualifications:
7-10 years of experience in enterprise and solution architecture, and enterprise integration with a focus on digital, cloud, BIG Data and modern integration in both waterfall and agile (or a combination of both) delivery environments
Experience leading enterprise architecture, solution architecture and integration teams while building solid, customer-centric and service delivery practices
Experience managing solutions architecture and integration/interface development and delivery in a portfolio of programs, projects, and initiatives of all sizes and levels of complexity with a strong preference for experience delivering on Software and Technology deployments.
Leadership and hands-on experience building varying level of complex integration strategies, standards and patterns for B2B partnerships
A university degree is required with a focus in computer science, software computer engineering or a related discipline
Experience managing a team of highly skilled resources on multiple priorities in a fast-paced environment, while being thoughtful to effective time management to prevent employee burnout
Ability to effectively manage the expectations of driven and ambitious senior leaders in tech and the business along with executive stakeholders and hold them to high expectations; the ability to influence without direct authority
Sound business and technical acumen, with demonstrated agility in learning and ability to quickly become comfortable with unfamiliar businesses areas or technologies
Show initiative and creativity in providing solutions.
Capability to prioritize and multitask; organized and detail-oriented.
Excellent written, verbal and presentation skills are necessary to effectively convey goals and initiatives to team members and top management. Extensive experience building and delivering presentations.
Proactive, energetic, professional self-starter with excellent communication and interpersonal skills, and the ability to work effectively in cross-functional teams.
Inclusion and Equal Opportunity Employment
goeasy is an equal opportunity employer. In addition, goeasy is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
Additional Information:
All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire. We thank all interested applicants, however we will only be contacting those for interview who possess the skills and qualifications outlined above.
Why should you work for goeasy?
To learn more about our great company please click the links below:
http://goeasy.com/careers/
PAID1234
#LI-POST
We are a publicly-traded company on the TSX with over 4000% shareholder return since 2001, goeasy operates two main business units. Accredited by the Better Business Bureau, easyfinancial is our consumer lending business that offers secured and unsecured installment loans of up to $45,000 and easyhome is Canada’s largest merchandise lease-to-own company. It is our vision to provide everyday Canadians the path for a better tomorrow, today by giving them access to the credit they need and by offering them a second chance when they have been turned down by banks and traditional lenders. With a retail network of nearly 400 locations across Canada and over 2000 employees, we are able to build lasting relationships with our customers as we help them rebuild their credit and graduate towards prime rates and a brighter financial future.
We are looking for a Director, Architecture and Integration to oversee the evolution and management of our enterprise & solution architecture area! Our market leading growth requires an individual who can handle large, complex objectives, initiatives and projects, along with being able to manage and support a team of skilled and talented architects, integration leads, analysts and engineers. The incumbent will do this while driving decisions, holding team members at all levels of leadership accountable and successfully navigate risk, while being-adept to many areas of the business.
This role will have 2 main areas of focus:
1) Lead the Enterprise & Solution Architecture Transformation
Play a key role in ensuring that we have an architecture and technology strategy & roadmap that is aligned to our understanding of our current state, strategic direction and business objectives of our enterprise. This will also include identifying opportunities around what is required from an enterprise architecture point of view, to achieve those objectives with traceability to business outcomes.
2) Build and grow our Integration Capabilities
Oversee the delivery of our integration services, while also building and executing an enterprise-wide integration strategy and center of excellence to support the continued growth and innovation of the organization.
Responsibilities:
Build architecture and integration capabilities that are customer-centric, leveraging modern architecture and integration approaches, technology stacks and applications along with digital transformation best practices
Lead and continue to build a team of highly skilled architects, integration leads, analysts and engineers
Provide coaching, guidance, and support to direct and indirect team members while creating an environment of transparency, effective communication and ongoing development, along with adopting and enabling the goeasy culture within the technology organization
Build holistic target state architecture for goeasy based on strategic direction, priorities and objectives of the enterprise.
Manage the evolution and maturity of the target state architecture, while clearly capturing and understanding the current state at goeasy (across business, application, infrastructure, integration and security architecture domains)
Work with senior tech leadership to promote the value and alignment across business and tech leadership including SLT executive members
Establish architecture principles, standards and patterns while enhancing and building governance processes, standards, and forums to ensure adoption and adherence to enterprise standards (i.e., Architecture Review Board).
Lead, chair and manage the architecture review board (including establishing and managing processes for exception management)
Lead the definition, establishment and management of Business Architecture, APM and TPM frameworks and processes and garner alignment with business relationship management partners, application owners, and tech and business leadership
Oversee solution architecture design completed by solution architects, with input from technology partners/leaders, business relationship managers, and onshore and offshore 3rd party partners, and solutions vendors
Establish and provide oversight to the execution of solution architecture processes and practices
Establish a continuous service delivery culture for the goeasy integration team, building our integration capability into a center of excellence for the organization
Lead the design and implementation of integration strategies for the cost-effective delivery of scalable and reliable systems, products and services
Qualifications:
7-10 years of experience in enterprise and solution architecture, and enterprise integration with a focus on digital, cloud, BIG Data and modern integration in both waterfall and agile (or a combination of both) delivery environments
Experience leading enterprise architecture, solution architecture and integration teams while building solid, customer-centric and service delivery practices
Experience managing solutions architecture and integration/interface development and delivery in a portfolio of programs, projects, and initiatives of all sizes and levels of complexity with a strong preference for experience delivering on Software and Technology deployments.
Leadership and hands-on experience building varying level of complex integration strategies, standards and patterns for B2B partnerships
A university degree is required with a focus in computer science, software computer engineering or a related discipline
Experience managing a team of highly skilled resources on multiple priorities in a fast-paced environment, while being thoughtful to effective time management to prevent employee burnout
Ability to effectively manage the expectations of driven and ambitious senior leaders in tech and the business along with executive stakeholders and hold them to high expectations; the ability to influence without direct authority
Sound business and technical acumen, with demonstrated agility in learning and ability to quickly become comfortable with unfamiliar businesses areas or technologies
Show initiative and creativity in providing solutions.
Capability to prioritize and multitask; organized and detail-oriented.
Excellent written, verbal and presentation skills are necessary to effectively convey goals and initiatives to team members and top management. Extensive experience building and delivering presentations.
Proactive, energetic, professional self-starter with excellent communication and interpersonal skills, and the ability to work effectively in cross-functional teams.
Inclusion and Equal Opportunity Employment
goeasy is an equal opportunity employer. In addition, goeasy is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
Additional Information:
All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire. We thank all interested applicants, however we will only be contacting those for interview who possess the skills and qualifications outlined above.
Why should you work for goeasy?
To learn more about our great company please click the links below:
http://goeasy.com/careers/
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#LI-POST
Business Unit
easyhome Leasing> Kamloops (eh 109)
Location
Kamloops, British Columbia
easyhome is the largest merchandise lease-to-own company in Canada. With over 170 locations from coast to coast, we offer top quality, brand name household furnishings, appliances and home electronics to consumers on convenient weekly or monthly leasing agreements.
Working at goeasy during COVID-19:
We are committed to the health and safety of our current and potential employees. Here are some of the things we have done to stay ahead and continue our operations during this pandemic:
Adoption of best practices and protocols to ensure a safe interview and onboarding experience
Continuing to serve our customers through our phone and digital channels
Mandatory social distancing in all of our locations
Maximum person limit in our branches and stores
Rigorous hygiene practices in all branch and store locations
Free virtual healthcare access for all permanent employees
Continued partnerships and donations to foundations & causes we care about ie. Boys and Girls Club of Canada
So What Will A Delivery Driver Do?
Be Friendly. As a Delivery Driver, our customers depend on us to deliver, assemble, and place leased items. With a keen eye and a friendly manner, you are in a great position to suggest other pieces from our line that would help their place feel more like a home.
Be Prompt. Delivery Drivers are key team members; you will have multiple deliveries and pick ups over the course of a day. It’s up to you to manage your time and get where you need to be efficiently.
Be Fit. A Delivery Driver will move and manage home furniture and electronics on a daily basis and maintain store facilities.
Be Smart. A Delivery Driver maintains safety standards in your vehicle, store, customers' homes, and on the road.
Here’s What We Are Looking for:
A valid, full, driver's license and a clean driver's abstract with no driving complaints (for the past three years)
Physically fit and able to lift and move heavy merchandise consistently on a daily basis while on a delivery
Good time management and organizational skills
A Secondary School Diploma is preferred
Who Are You and What Are You Looking for:
A Positive Work Environment: You are looking for a steady income with benefits and the chance to work, socialize, and network, with a great group of people each time you do a delivery.
A Regular Schedule: You are looking for steady hours that will improve your ability to create balance in your life.
A Job Where You Can Work With Your Hands: You like to put together furniture, setting up sound systems or appliances. You get a sense of accomplishment, being able to complete a task on time and putting a smile on a customer’s face with every delivery.
A New Opportunity: You want a chance to grow with a company. Your chance to be a part of a team, learn about store operations and the company from within starts with the Delivery Driver role. You’ll hear how other team members have moved up and to plan your own path within goeasy!
Why Work for Goeasy?
To learn more about our great company please click the links below:
http://goeasy.com/careers/
Additional Information:
All candidates considered for hire must successfully pass a criminal background check and validation of their work experience to qualify for hire. A credit check may now be a condition of employment in specific easyhome locations. Candidates must provide schedule flexibility to ensure that the location’s hours can be covered to meet our customer’s needs – details by location will be discussed in the interview process.
Inclusion and Equal Opportunity Employment
goeasy is an equal opportunity employer. In addition, goeasy is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
Special Conditions:
This role is internally known as the Delivery Specialist. Required schedule flexibility may vary by location and will be discussed and formalized during the hiring process. goeasy would like to thank all applicants but only those selected for interview will be contacted by the Talent Acquisition team.
Working at goeasy during COVID-19:
We are committed to the health and safety of our current and potential employees. Here are some of the things we have done to stay ahead and continue our operations during this pandemic:
Adoption of best practices and protocols to ensure a safe interview and onboarding experience
Continuing to serve our customers through our phone and digital channels
Mandatory social distancing in all of our locations
Maximum person limit in our branches and stores
Rigorous hygiene practices in all branch and store locations
Free virtual healthcare access for all permanent employees
Continued partnerships and donations to foundations & causes we care about ie. Boys and Girls Club of Canada
So What Will A Delivery Driver Do?
Be Friendly. As a Delivery Driver, our customers depend on us to deliver, assemble, and place leased items. With a keen eye and a friendly manner, you are in a great position to suggest other pieces from our line that would help their place feel more like a home.
Be Prompt. Delivery Drivers are key team members; you will have multiple deliveries and pick ups over the course of a day. It’s up to you to manage your time and get where you need to be efficiently.
Be Fit. A Delivery Driver will move and manage home furniture and electronics on a daily basis and maintain store facilities.
Be Smart. A Delivery Driver maintains safety standards in your vehicle, store, customers' homes, and on the road.
Here’s What We Are Looking for:
A valid, full, driver's license and a clean driver's abstract with no driving complaints (for the past three years)
Physically fit and able to lift and move heavy merchandise consistently on a daily basis while on a delivery
Good time management and organizational skills
A Secondary School Diploma is preferred
Who Are You and What Are You Looking for:
A Positive Work Environment: You are looking for a steady income with benefits and the chance to work, socialize, and network, with a great group of people each time you do a delivery.
A Regular Schedule: You are looking for steady hours that will improve your ability to create balance in your life.
A Job Where You Can Work With Your Hands: You like to put together furniture, setting up sound systems or appliances. You get a sense of accomplishment, being able to complete a task on time and putting a smile on a customer’s face with every delivery.
A New Opportunity: You want a chance to grow with a company. Your chance to be a part of a team, learn about store operations and the company from within starts with the Delivery Driver role. You’ll hear how other team members have moved up and to plan your own path within goeasy!
Why Work for Goeasy?
To learn more about our great company please click the links below:
http://goeasy.com/careers/
Additional Information:
All candidates considered for hire must successfully pass a criminal background check and validation of their work experience to qualify for hire. A credit check may now be a condition of employment in specific easyhome locations. Candidates must provide schedule flexibility to ensure that the location’s hours can be covered to meet our customer’s needs – details by location will be discussed in the interview process.
Inclusion and Equal Opportunity Employment
goeasy is an equal opportunity employer. In addition, goeasy is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
Special Conditions:
This role is internally known as the Delivery Specialist. Required schedule flexibility may vary by location and will be discussed and formalized during the hiring process. goeasy would like to thank all applicants but only those selected for interview will be contacted by the Talent Acquisition team.
Business Unit
easyfinancial Lending> Trois Rivières (2728)
Location
Trois-Rivières, Quebec
easyfinancière fournit des prêts personnels depuis 2006. Grâce à plus de 400 succursales partout au Canada, nous sommes un chef de file en matière de produits et de services financiers, notamment des prêts à la consommation non garantis, des cartes prépayées et de produits de redressement de crédit afin de pourvoir les besoins des Canadiennes et des Canadiens qui n'ont pas accès aux produits et services des établissements financiers traditionnels.
Travailler chez goeasy pendant COVID-19:
Nous tenons beaucoup à la santé et sécurité de nos employés et candidats. De ce fait, voici quelques-unes des mesures que nous avons prises pour poursuivre nos opérations pendant cette pandémie:
Adoption des meilleures pratiques et protocoles garantissant l’entrevue et l'intégration des nouveaux employés en toute sécurité
Continuation de nos services à nos clients par voies téléphoniques et numériques
Distance sociale obligatoire dans tous nos sites
Limite maximale de personnes dans nos succursales et magasins
Pratiques d'hygiène rigoureuses dans toutes les succursales et magasins
Accès virtuel gratuit aux soins de santé pour tous les employés permanents
Partenariats et supports financiers aux fondations et causes qui nous tiennent à cœur, c.-à-d. Club Garçons et Filles du Canada
Alors, que ferez-vous à titre de représentant(e) en services à la clientèle?
Créer des expériences de ventes supérieures pour les clients en engageant, en écoutant et en comprenant les besoins financiers des clients potentiels et en reliant leurs besoins à nos solutions de prêt dans un environnement de vente agréable.
Faire preuve de compassion et d'empathie envers les clients afin d'être en mesure d'écouter leur histoire et de les aider par la vente de nos services financiers en fonction de leurs besoins individuels.
Accueillir et engager les clients qui visitent notre succursale ou assurer la prospection active de nouveaux clients à l'aide du marketing et des appels de ventes à l'extérieur de manière à atteindre et à surpasser les objectifs de vente de la succursale.
Tirer profit des ventes financières additionnelles et des produits à valeur ajoutée en portant attention aux besoins des clients afin de bien saisir les occasions de vente; faire preuve de transparence et communiquer ouvertement les modalités de nos produits financiers.
Examiner et évaluer les demandes de crédit financier en ligne, évaluer la capacité financière des demandeurs, réaliser des analyses financières et d'autres évaluations des risques de manière à maximiser la qualité de la vente et limiter les effets en recouvrement futurs.
Gérer les activités de collectes pour tous les comptes financiers en souffrance, maintenir un niveau de service irréprochable.
Assurer soigneusement la sécurité de tous les renseignements exigés dans les demandes de client pour des produits et gérer l'information et les dossiers afin de limiter les erreurs.
Ce que nous recherchons :
Un minimum d'un an d'expérience dans un environnement de ventes en contact avec la clientèle; expérience en finance des consommateurs ou dans les secteurs du prêt sur salaire, un atout important.
Le diplôme d'études secondaires est exigé; formation postsecondaire et expérience en affaires ou en finance, de préférence.
Un candidat axé sur la personne, entreprenant et bon communicateur qui a la capacité de fournir une expérience mémorable aux clients lors de chaque vente de produits financiers.
Des compétences avec les ordinateurs de bureau, la suite Microsoft Office (Excel, Word et Outlook), une excellente aptitude de saisie sur clavier et la capacité d'apprendre et de maîtriser de nouveaux programmes logiciels.
La capacité à effectuer plusieurs tâches à la fois et une bonne adaptation aux changements dans un environnement de vente dynamique.
Un candidat axé sur le rendement et les résultats qui a une attitude positive afin de générer des ventes et accroître la satisfaction des clients.
De l'empathie, de la compassion et la capacité à faire preuve d'intégrité lors de chaque vente – un grand soin porté à chacun de nos clients!
Inclusion sociale et égalité des chances en matière d'emploi
goeasy est un employeur qui souscrit au principe de l'équité en matière d'emploi. De plus, goeasy s'engage à prendre des mesures d'adaptation pour les candidats qui en font la demande à n'importe quelle étape du processus de recrutement, et ce, conformément aux exigences prévues par la loi partout au Canada. Veuillez nous aviser à tout moment durant le processus de recrutement si vous avez besoin d'accommodements en raison d'une invalidité et nous collaborerons avec vous pour répondre à vos besoins.
Information supplémentaire :
Tous les candidats envisagés pour le poste doivent se soumettre au contrôle du dossier criminel et du dossier de crédit en lien avec l'emploi et faire valider leur expérience de travail afin de se qualifier. Les candidats doivent avoir un horaire flexible pour veiller à ce que les heures de l'emplacement puissent être comblées de manière à répondre aux besoins de nos clients – les détails concernant chaque emplacement seront abordés lors du processus d'embauche.
Nous remercions tous les candidats intéressés par le poste, toutefois nous ne communiquerons qu'avec ceux retenus pour l'entrevue et qui possèdent les compétences et les qualifications susmentionnées.
Travailler chez goeasy pendant COVID-19:
Nous tenons beaucoup à la santé et sécurité de nos employés et candidats. De ce fait, voici quelques-unes des mesures que nous avons prises pour poursuivre nos opérations pendant cette pandémie:
Adoption des meilleures pratiques et protocoles garantissant l’entrevue et l'intégration des nouveaux employés en toute sécurité
Continuation de nos services à nos clients par voies téléphoniques et numériques
Distance sociale obligatoire dans tous nos sites
Limite maximale de personnes dans nos succursales et magasins
Pratiques d'hygiène rigoureuses dans toutes les succursales et magasins
Accès virtuel gratuit aux soins de santé pour tous les employés permanents
Partenariats et supports financiers aux fondations et causes qui nous tiennent à cœur, c.-à-d. Club Garçons et Filles du Canada
Alors, que ferez-vous à titre de représentant(e) en services à la clientèle?
Créer des expériences de ventes supérieures pour les clients en engageant, en écoutant et en comprenant les besoins financiers des clients potentiels et en reliant leurs besoins à nos solutions de prêt dans un environnement de vente agréable.
Faire preuve de compassion et d'empathie envers les clients afin d'être en mesure d'écouter leur histoire et de les aider par la vente de nos services financiers en fonction de leurs besoins individuels.
Accueillir et engager les clients qui visitent notre succursale ou assurer la prospection active de nouveaux clients à l'aide du marketing et des appels de ventes à l'extérieur de manière à atteindre et à surpasser les objectifs de vente de la succursale.
Tirer profit des ventes financières additionnelles et des produits à valeur ajoutée en portant attention aux besoins des clients afin de bien saisir les occasions de vente; faire preuve de transparence et communiquer ouvertement les modalités de nos produits financiers.
Examiner et évaluer les demandes de crédit financier en ligne, évaluer la capacité financière des demandeurs, réaliser des analyses financières et d'autres évaluations des risques de manière à maximiser la qualité de la vente et limiter les effets en recouvrement futurs.
Gérer les activités de collectes pour tous les comptes financiers en souffrance, maintenir un niveau de service irréprochable.
Assurer soigneusement la sécurité de tous les renseignements exigés dans les demandes de client pour des produits et gérer l'information et les dossiers afin de limiter les erreurs.
Ce que nous recherchons :
Un minimum d'un an d'expérience dans un environnement de ventes en contact avec la clientèle; expérience en finance des consommateurs ou dans les secteurs du prêt sur salaire, un atout important.
Le diplôme d'études secondaires est exigé; formation postsecondaire et expérience en affaires ou en finance, de préférence.
Un candidat axé sur la personne, entreprenant et bon communicateur qui a la capacité de fournir une expérience mémorable aux clients lors de chaque vente de produits financiers.
Des compétences avec les ordinateurs de bureau, la suite Microsoft Office (Excel, Word et Outlook), une excellente aptitude de saisie sur clavier et la capacité d'apprendre et de maîtriser de nouveaux programmes logiciels.
La capacité à effectuer plusieurs tâches à la fois et une bonne adaptation aux changements dans un environnement de vente dynamique.
Un candidat axé sur le rendement et les résultats qui a une attitude positive afin de générer des ventes et accroître la satisfaction des clients.
De l'empathie, de la compassion et la capacité à faire preuve d'intégrité lors de chaque vente – un grand soin porté à chacun de nos clients!
Inclusion sociale et égalité des chances en matière d'emploi
goeasy est un employeur qui souscrit au principe de l'équité en matière d'emploi. De plus, goeasy s'engage à prendre des mesures d'adaptation pour les candidats qui en font la demande à n'importe quelle étape du processus de recrutement, et ce, conformément aux exigences prévues par la loi partout au Canada. Veuillez nous aviser à tout moment durant le processus de recrutement si vous avez besoin d'accommodements en raison d'une invalidité et nous collaborerons avec vous pour répondre à vos besoins.
Information supplémentaire :
Tous les candidats envisagés pour le poste doivent se soumettre au contrôle du dossier criminel et du dossier de crédit en lien avec l'emploi et faire valider leur expérience de travail afin de se qualifier. Les candidats doivent avoir un horaire flexible pour veiller à ce que les heures de l'emplacement puissent être comblées de manière à répondre aux besoins de nos clients – les détails concernant chaque emplacement seront abordés lors du processus d'embauche.
Nous remercions tous les candidats intéressés par le poste, toutefois nous ne communiquerons qu'avec ceux retenus pour l'entrevue et qui possèdent les compétences et les qualifications susmentionnées.
Business Unit
easyfinancial Lending> Trois Rivières (2728)
Location
Trois-Rivières, Quebec
easyfinancière fournit des prêts personnels depuis 2006. Grâce à plus de 200 succursales partout au Canada, nous sommes un chef de file en matière de produits et de services financiers, notamment des prêts à la consommation non garantis, des cartes prépayées et de produits de redressement de crédit afin de pourvoir les besoins des Canadiennes et des Canadiens qui n'ont pas accès aux produits et services des établissements financiers traditionnels.
Travailler chez goeasy pendant COVID-19:
Nous tenons beaucoup à la santé et sécurité de nos employés et candidats. De ce fait, voici quelques-unes des mesures que nous avons prises pour poursuivre nos opérations pendant cette pandémie:
Adoption des meilleures pratiques et protocoles garantissant l’entrevue et l'intégration des nouveaux employés en toute sécurité
Continuation de nos services à nos clients par voies téléphoniques et numériques
Distance sociale obligatoire dans tous nos sites
Limite maximale de personnes dans nos succursales et magasins
Pratiques d'hygiène rigoureuses dans toutes les succursales et magasins
Accès virtuel gratuit aux soins de santé pour tous les employés permanents
Partenariats et supports financiers aux fondations et causes qui nous tiennent à cœur, c.-à-d. Club Garçons et Filles du Canada
Alors, que ferez-vous en tant que directeur ou directrice de succursale?
Offrir une expérience de vente supérieure auprès des clients en prenant rapidement en charge les demandes de clients de manière professionnelle et en assurant la promotion et la vente des services financiers.
Maximiser les produits des ventes en administrant les comptes des clients, en participant à chaque vente et en gérant les activités de manière à accroître l’efficacité au niveau des finances et de la direction.
Gérer les collectes en veillant à ce que les appels de collecte soient réalisés et que les comptes financiers en souffrance respectent les normes d’exploitation de l’entreprise.
Gérer le personnel et les opérations quotidiennes, y compris la mise en œuvre des stratégies d’affaires et des processus opérationnels.
Assurer le perfectionnement continu des employés grâce à l’encadrement et à la formation des nouveaux employés en vente et les employés existants et veiller à ce qu’ils bénéficient de l’appui de la direction pour ce qui est de leurs efforts professionnels.
Accroître le portefeuille de prêts en tant que directeur de succursale grâce à la réalisation d’opérations comme le recrutement actif de nouveaux clients grâce au marketing, à la prospection téléphonique et à l’établissement de relations pour faire germer les relations et promouvoir les ventes futures de produits financiers.
Assurer soigneusement la sécurité de tous les renseignements exigés dans les demandes de client pour des produits et gérer l'information et les dossiers dans tous les systèmes requis afin de limiter les erreurs.
Aider les clients à remplir les demandes de crédit et promouvoir la vente de nos cartes de crédit prépayées.
Tirer profit des ventes financières additionnelles et des produits à valeur ajoutée en portant attention aux besoins des clients afin de bien saisir les occasions de vente.
Superviser le processus de vente avec les clients jusqu'à la toute fin, communiquer aux clients les modalités afin de respecter les meilleures pratiques en matière de vente et d'éliminer les taux de recouvrement.
Ce que nous recherchons :
Le directeur ou la directrice de succursale doit s’engager à l’excellence en matière de service à la clientèle et assurer d’excellentes expériences en matière de ventes.
Animé et motivé par les occasions de leadership en vente et de croissance.
Un minimum d’un (1) an d'expérience pratique à titre de gestionnaire ou capacité à diriger; expérience dans le domaine du prêt personnel et de la vente au détail ou en tant que directeur des ventes, de préférence.
La compréhension et de l’expérience en matière de finances, de crédit, de collectes et de prêt.
User de compétences en gestion pour promouvoir le leadership, assurer la gestion des opérations, superviser le personnel et recruter/sélectionner de façon efficace les employés performants potentiels.
La capacité à structurer, organiser et exécuter les activités de la succursale, à réaliser les collectes et à générer des ventes financières.
La disposition professionnelle et l’implication pour assurer l’engagement du personnel interne et des clients.
D’excellentes compétences en gestion du temps, en résolution de problèmes et en négociation et la capacité à travailler dans des situations exigeantes où les activités se déroulent à un rythme rapide.
D’excellentes aptitudes en informatique et avec la suite Microsoft Office (Word, Excel, Outlook).
Un permis de conduire provincial valide et l’accès à un véhicule sont nécessaires.
Inclusion sociale et égalité des chances en matière d'emploi
goeasy est un employeur qui souscrit au principe de l'équité en matière d'emploi. De plus, goeasy s'engage à prendre des mesures d'adaptation pour les candidats qui en font la demande à n'importe quelle étape du processus de recrutement, et ce, conformément aux exigences prévues par la loi partout au Canada. Veuillez nous aviser à tout moment durant le processus de recrutement si vous avez besoin d'accommodements en raison d'une invalidité et nous collaborerons avec vous pour répondre à vos besoins.
Information supplémentaire :
Tous les candidats envisagés pour le poste doivent se soumettre au contrôle du dossier criminel et du dossier de crédit et faire valider leur expérience de travail afin de se qualifier. Les candidats doivent avoir un horaire flexible pour veiller à ce que les heures de l'emplacement puissent être comblées de manière à répondre aux besoins de nos clients – les détails concernant chaque emplacement seront abordés lors du processus d'embauche.
Nous remercions tous les candidats intéressés par le poste, toutefois nous ne communiquerons qu'avec ceux retenus pour l'entrevue et qui possèdent les compétences et les qualifications susmentionnées.
https://www.easyfinanciere.com/fr/
Travailler chez goeasy pendant COVID-19:
Nous tenons beaucoup à la santé et sécurité de nos employés et candidats. De ce fait, voici quelques-unes des mesures que nous avons prises pour poursuivre nos opérations pendant cette pandémie:
Adoption des meilleures pratiques et protocoles garantissant l’entrevue et l'intégration des nouveaux employés en toute sécurité
Continuation de nos services à nos clients par voies téléphoniques et numériques
Distance sociale obligatoire dans tous nos sites
Limite maximale de personnes dans nos succursales et magasins
Pratiques d'hygiène rigoureuses dans toutes les succursales et magasins
Accès virtuel gratuit aux soins de santé pour tous les employés permanents
Partenariats et supports financiers aux fondations et causes qui nous tiennent à cœur, c.-à-d. Club Garçons et Filles du Canada
Alors, que ferez-vous en tant que directeur ou directrice de succursale?
Offrir une expérience de vente supérieure auprès des clients en prenant rapidement en charge les demandes de clients de manière professionnelle et en assurant la promotion et la vente des services financiers.
Maximiser les produits des ventes en administrant les comptes des clients, en participant à chaque vente et en gérant les activités de manière à accroître l’efficacité au niveau des finances et de la direction.
Gérer les collectes en veillant à ce que les appels de collecte soient réalisés et que les comptes financiers en souffrance respectent les normes d’exploitation de l’entreprise.
Gérer le personnel et les opérations quotidiennes, y compris la mise en œuvre des stratégies d’affaires et des processus opérationnels.
Assurer le perfectionnement continu des employés grâce à l’encadrement et à la formation des nouveaux employés en vente et les employés existants et veiller à ce qu’ils bénéficient de l’appui de la direction pour ce qui est de leurs efforts professionnels.
Accroître le portefeuille de prêts en tant que directeur de succursale grâce à la réalisation d’opérations comme le recrutement actif de nouveaux clients grâce au marketing, à la prospection téléphonique et à l’établissement de relations pour faire germer les relations et promouvoir les ventes futures de produits financiers.
Assurer soigneusement la sécurité de tous les renseignements exigés dans les demandes de client pour des produits et gérer l'information et les dossiers dans tous les systèmes requis afin de limiter les erreurs.
Aider les clients à remplir les demandes de crédit et promouvoir la vente de nos cartes de crédit prépayées.
Tirer profit des ventes financières additionnelles et des produits à valeur ajoutée en portant attention aux besoins des clients afin de bien saisir les occasions de vente.
Superviser le processus de vente avec les clients jusqu'à la toute fin, communiquer aux clients les modalités afin de respecter les meilleures pratiques en matière de vente et d'éliminer les taux de recouvrement.
Ce que nous recherchons :
Le directeur ou la directrice de succursale doit s’engager à l’excellence en matière de service à la clientèle et assurer d’excellentes expériences en matière de ventes.
Animé et motivé par les occasions de leadership en vente et de croissance.
Un minimum d’un (1) an d'expérience pratique à titre de gestionnaire ou capacité à diriger; expérience dans le domaine du prêt personnel et de la vente au détail ou en tant que directeur des ventes, de préférence.
La compréhension et de l’expérience en matière de finances, de crédit, de collectes et de prêt.
User de compétences en gestion pour promouvoir le leadership, assurer la gestion des opérations, superviser le personnel et recruter/sélectionner de façon efficace les employés performants potentiels.
La capacité à structurer, organiser et exécuter les activités de la succursale, à réaliser les collectes et à générer des ventes financières.
La disposition professionnelle et l’implication pour assurer l’engagement du personnel interne et des clients.
D’excellentes compétences en gestion du temps, en résolution de problèmes et en négociation et la capacité à travailler dans des situations exigeantes où les activités se déroulent à un rythme rapide.
D’excellentes aptitudes en informatique et avec la suite Microsoft Office (Word, Excel, Outlook).
Un permis de conduire provincial valide et l’accès à un véhicule sont nécessaires.
Inclusion sociale et égalité des chances en matière d'emploi
goeasy est un employeur qui souscrit au principe de l'équité en matière d'emploi. De plus, goeasy s'engage à prendre des mesures d'adaptation pour les candidats qui en font la demande à n'importe quelle étape du processus de recrutement, et ce, conformément aux exigences prévues par la loi partout au Canada. Veuillez nous aviser à tout moment durant le processus de recrutement si vous avez besoin d'accommodements en raison d'une invalidité et nous collaborerons avec vous pour répondre à vos besoins.
Information supplémentaire :
Tous les candidats envisagés pour le poste doivent se soumettre au contrôle du dossier criminel et du dossier de crédit et faire valider leur expérience de travail afin de se qualifier. Les candidats doivent avoir un horaire flexible pour veiller à ce que les heures de l'emplacement puissent être comblées de manière à répondre aux besoins de nos clients – les détails concernant chaque emplacement seront abordés lors du processus d'embauche.
Nous remercions tous les candidats intéressés par le poste, toutefois nous ne communiquerons qu'avec ceux retenus pour l'entrevue et qui possèdent les compétences et les qualifications susmentionnées.
https://www.easyfinanciere.com/fr/
Business Unit
easyhome Leasing> Niagara Falls (eh 573)
Location
Niagara Falls, Ontario
easyhome is the largest merchandise lease-to-own company in Canada. With over 170 locations from coast to coast, we offer top quality, brand name household furnishings, appliances and home electronics to consumers on convenient weekly or monthly leasing agreements.
Working at goeasy during COVID-19:
We are committed to the health and safety of our current and potential employees. Here are some of the things we have done to stay ahead and continue our operations during this pandemic:
Adoption of best practices and protocols to ensure a safe interview and onboarding experience
Continuing to serve our customers through our phone and digital channels
Mandatory social distancing in all of our locations
Maximum person limit in our branches and stores
Rigorous hygiene practices in all branch and store locations
Free virtual healthcare access for all permanent employees
Continued partnerships and donations to foundations & causes we care about ie. Boys and Girls Club of Canada
So What Will A Delivery Driver Do?
Be Friendly. As a Delivery Driver, our customers depend on us to deliver, assemble, and place leased items. With a keen eye and a friendly manner, you are in a great position to suggest other pieces from our line that would help their place feel more like a home.
Be Prompt. Delivery Drivers are key team members; you will have multiple deliveries and pick ups over the course of a day. It’s up to you to manage your time and get where you need to be efficiently.
Be Fit. A Delivery Driver will move and manage home furniture and electronics on a daily basis and maintain store facilities.
Be Smart. A Delivery Driver maintains safety standards in your vehicle, store, customers' homes, and on the road.
Here’s What We Are Looking for:
A valid, full, driver's license and a clean driver's abstract with no driving complaints (for the past three years)
Physically fit and able to lift and move heavy merchandise consistently on a daily basis while on a delivery
Good time management and organizational skills
A Secondary School Diploma is preferred
Who Are You and What Are You Looking for:
A Positive Work Environment: You are looking for a steady income with benefits and the chance to work, socialize, and network, with a great group of people each time you do a delivery.
A Regular Schedule: You are looking for steady hours that will improve your ability to create balance in your life.
A Job Where You Can Work With Your Hands: You like to put together furniture, setting up sound systems or appliances. You get a sense of accomplishment, being able to complete a task on time and putting a smile on a customer’s face with every delivery.
A New Opportunity: You want a chance to grow with a company. Your chance to be a part of a team, learn about store operations and the company from within starts with the Delivery Driver role. You’ll hear how other team members have moved up and to plan your own path within goeasy!
Why Work for Goeasy?
To learn more about our great company please click the links below:
http://goeasy.com/careers/
Additional Information:
All candidates considered for hire must successfully pass a criminal background check and validation of their work experience to qualify for hire. A credit check may now be a condition of employment in specific easyhome locations. Candidates must provide schedule flexibility to ensure that the location’s hours can be covered to meet our customer’s needs – details by location will be discussed in the interview process.
Inclusion and Equal Opportunity Employment
goeasy is an equal opportunity employer. In addition, goeasy is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
Special Conditions:
This role is internally known as the Delivery Specialist. Required schedule flexibility may vary by location and will be discussed and formalized during the hiring process. goeasy would like to thank all applicants but only those selected for interview will be contacted by the Talent Acquisition team.
Working at goeasy during COVID-19:
We are committed to the health and safety of our current and potential employees. Here are some of the things we have done to stay ahead and continue our operations during this pandemic:
Adoption of best practices and protocols to ensure a safe interview and onboarding experience
Continuing to serve our customers through our phone and digital channels
Mandatory social distancing in all of our locations
Maximum person limit in our branches and stores
Rigorous hygiene practices in all branch and store locations
Free virtual healthcare access for all permanent employees
Continued partnerships and donations to foundations & causes we care about ie. Boys and Girls Club of Canada
So What Will A Delivery Driver Do?
Be Friendly. As a Delivery Driver, our customers depend on us to deliver, assemble, and place leased items. With a keen eye and a friendly manner, you are in a great position to suggest other pieces from our line that would help their place feel more like a home.
Be Prompt. Delivery Drivers are key team members; you will have multiple deliveries and pick ups over the course of a day. It’s up to you to manage your time and get where you need to be efficiently.
Be Fit. A Delivery Driver will move and manage home furniture and electronics on a daily basis and maintain store facilities.
Be Smart. A Delivery Driver maintains safety standards in your vehicle, store, customers' homes, and on the road.
Here’s What We Are Looking for:
A valid, full, driver's license and a clean driver's abstract with no driving complaints (for the past three years)
Physically fit and able to lift and move heavy merchandise consistently on a daily basis while on a delivery
Good time management and organizational skills
A Secondary School Diploma is preferred
Who Are You and What Are You Looking for:
A Positive Work Environment: You are looking for a steady income with benefits and the chance to work, socialize, and network, with a great group of people each time you do a delivery.
A Regular Schedule: You are looking for steady hours that will improve your ability to create balance in your life.
A Job Where You Can Work With Your Hands: You like to put together furniture, setting up sound systems or appliances. You get a sense of accomplishment, being able to complete a task on time and putting a smile on a customer’s face with every delivery.
A New Opportunity: You want a chance to grow with a company. Your chance to be a part of a team, learn about store operations and the company from within starts with the Delivery Driver role. You’ll hear how other team members have moved up and to plan your own path within goeasy!
Why Work for Goeasy?
To learn more about our great company please click the links below:
http://goeasy.com/careers/
Additional Information:
All candidates considered for hire must successfully pass a criminal background check and validation of their work experience to qualify for hire. A credit check may now be a condition of employment in specific easyhome locations. Candidates must provide schedule flexibility to ensure that the location’s hours can be covered to meet our customer’s needs – details by location will be discussed in the interview process.
Inclusion and Equal Opportunity Employment
goeasy is an equal opportunity employer. In addition, goeasy is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
Special Conditions:
This role is internally known as the Delivery Specialist. Required schedule flexibility may vary by location and will be discussed and formalized during the hiring process. goeasy would like to thank all applicants but only those selected for interview will be contacted by the Talent Acquisition team.
Business Unit
easyfinancial Lending> Leduc (efs 2217)
Location
3 Locations
If you are looking to join one of Canada’s fastest growing companies, goeasy Ltd. is the place for you! Recognized as one of North America’s Most Engaged Workplaces, we want the best to join our team.
easyfinancial is our consumer lending business that offers secured and unsecured installment loans of up to $45,000. It is our mission to provide everyday Canadians the chance for a better tomorrow, today by giving them access to the credit they need and by offering them a second chance when they have been turned down by banks and traditional lenders. With a retail network of nearly 400 locations across Canada and over 1900 employees, we are able to build lasting relationships with our customers as we help them rebuild their credit and graduate towards prime rates and a brighter financial future.
Working at goeasy during COVID-19:
We are committed to the health and safety of our current and potential employees. Here are some of the things we have done to stay ahead and continue our operations during this pandemic:
Adoption of best practices and protocols to ensure a safe interview and onboarding experience
Continuing to serve our customers through our phone and digital channels
Mandatory social distancing in all of our locations
Maximum person limit in our branches and stores
Rigorous hygiene practices in all branch and store locations
Free virtual healthcare access for all permanent employees
Continued partnerships and donations to foundations & causes we care about ie. Boys and Girls Club of Canada
So, what will you do as a Financial Service Representative?
You will build superior customer sales experiences by engaging, listening and understanding the financial needs of potential customers and matching their needs to our lending solutions in a pleasurable sales environment
You will demonstrate compassion and empathy toward customers to be able to hear their story and help with the most appropriate sale of our financial services based on individual needs
You will welcome and engage customers visiting your branch location or by actively prospecting new clients through a combination marketing and outbound sales call activity with a view to achieving and exceeding branch sales targets
You will capitalize on financial cross-sales and add-on products by paying attention to customer needs to specifically pinpoint sales opportunities while clearly and openly communicating the terms and conditions of our financial products
Review and evaluate online financial loan applications, assess the applicants’ credit worthiness, perform financial analysis, and other risk assessments to improve quality of the sale and limit future collection items
Manage collections activities for all past due financial accounts, maintaining an impeccable level of service
Accurately secure all required information to fulfill customer applications for products and maintain information and records to limit errors
What we are looking for:
A minimum of 1 year of experience in a customer-facing targeted sales environment; experience in either consumer finance or pay day loan industries is strongly preferred
Secondary school diploma is required; post-secondary education with a background in Business or a Finance is preferred
People Oriented, Enterprising and an excellent communicator with the ability to build memorable customer experiences for every financial sale
Proficient with PCs, Microsoft Office (Excel, Word, and Outlook), strong keyboarding skills and an ability to learn and master new software programs
Ability to multi-task, adapt to change in a dynamic sales environment
Achievement and results oriented with a positive personality to drive sales and increase customer happiness
Insightful, compassionate and operate with integrity with every sale – care deeply for our customers!
Why should you work for goeasy?
To learn more about our phenomenal company please click the links below:
http://goeasy.com/careers/
Inclusion and Equal Opportunity Employment
goeasy is an equal opportunity employer. In addition, goeasy is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation due to a disability and we will work with you to address your needs.
Additional Information:
To be considered for hire, you will be need to successfully pass a criminal background check, credit check, and validation of your work experience. You will be able to provide schedule flexibility to ensure that the location’s hours can be covered to meet our customer’s needs – details by location will be discussed in the interview process.
We thank all interested applicants, however we will only be contacting those for interview who possess the skills and qualifications outlined above.
easyfinancial is our consumer lending business that offers secured and unsecured installment loans of up to $45,000. It is our mission to provide everyday Canadians the chance for a better tomorrow, today by giving them access to the credit they need and by offering them a second chance when they have been turned down by banks and traditional lenders. With a retail network of nearly 400 locations across Canada and over 1900 employees, we are able to build lasting relationships with our customers as we help them rebuild their credit and graduate towards prime rates and a brighter financial future.
Working at goeasy during COVID-19:
We are committed to the health and safety of our current and potential employees. Here are some of the things we have done to stay ahead and continue our operations during this pandemic:
Adoption of best practices and protocols to ensure a safe interview and onboarding experience
Continuing to serve our customers through our phone and digital channels
Mandatory social distancing in all of our locations
Maximum person limit in our branches and stores
Rigorous hygiene practices in all branch and store locations
Free virtual healthcare access for all permanent employees
Continued partnerships and donations to foundations & causes we care about ie. Boys and Girls Club of Canada
So, what will you do as a Financial Service Representative?
You will build superior customer sales experiences by engaging, listening and understanding the financial needs of potential customers and matching their needs to our lending solutions in a pleasurable sales environment
You will demonstrate compassion and empathy toward customers to be able to hear their story and help with the most appropriate sale of our financial services based on individual needs
You will welcome and engage customers visiting your branch location or by actively prospecting new clients through a combination marketing and outbound sales call activity with a view to achieving and exceeding branch sales targets
You will capitalize on financial cross-sales and add-on products by paying attention to customer needs to specifically pinpoint sales opportunities while clearly and openly communicating the terms and conditions of our financial products
Review and evaluate online financial loan applications, assess the applicants’ credit worthiness, perform financial analysis, and other risk assessments to improve quality of the sale and limit future collection items
Manage collections activities for all past due financial accounts, maintaining an impeccable level of service
Accurately secure all required information to fulfill customer applications for products and maintain information and records to limit errors
What we are looking for:
A minimum of 1 year of experience in a customer-facing targeted sales environment; experience in either consumer finance or pay day loan industries is strongly preferred
Secondary school diploma is required; post-secondary education with a background in Business or a Finance is preferred
People Oriented, Enterprising and an excellent communicator with the ability to build memorable customer experiences for every financial sale
Proficient with PCs, Microsoft Office (Excel, Word, and Outlook), strong keyboarding skills and an ability to learn and master new software programs
Ability to multi-task, adapt to change in a dynamic sales environment
Achievement and results oriented with a positive personality to drive sales and increase customer happiness
Insightful, compassionate and operate with integrity with every sale – care deeply for our customers!
Why should you work for goeasy?
To learn more about our phenomenal company please click the links below:
http://goeasy.com/careers/
Inclusion and Equal Opportunity Employment
goeasy is an equal opportunity employer. In addition, goeasy is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation due to a disability and we will work with you to address your needs.
Additional Information:
To be considered for hire, you will be need to successfully pass a criminal background check, credit check, and validation of your work experience. You will be able to provide schedule flexibility to ensure that the location’s hours can be covered to meet our customer’s needs – details by location will be discussed in the interview process.
We thank all interested applicants, however we will only be contacting those for interview who possess the skills and qualifications outlined above.
If you are looking to join one of Canada’s fastest growing companies, goeasy Ltd. is the place for you! Recognized as Canada’s Most Admired Corporate Cultures, GTA's Top 100 Employers, one of Canada’s Top 50 Fintech’s and North America’s Most Engaged Workplaces, we want the best and brightest to join our team.
We are a publicly-traded company on the TSX with over 4000% shareholder return since 2001, goeasy operates two main business units. Accredited by the Better Business Bureau, easyfinancial is our consumer lending business that offers secured and unsecured installment loans of up to $45,000 and easyhome is Canada’s largest merchandise lease-to-own company. It is our vision to provide everyday Canadians the path for a better tomorrow, today by giving them access to the credit they need and by offering them a second chance when they have been turned down by banks and traditional lenders. With a retail network of nearly 400 locations across Canada and over 2000 employees, we are able to build lasting relationships with our customers as we help them rebuild their credit and graduate towards prime rates and a brighter financial future.
Reporting to the Chief Marketing Officer, goeasy is looking for a Vice President of Digital Marketing & Growth to take our mobile and digital customer experience to the next level. We are looking for a data-driven, growth-oriented digital visionary to play a major role in goeasy’s next phase of hyper-growth! In this role, you will own the end-to-end digital strategy and vision for goeasy including all performance marketing channels to drive customer acquisition and revenue growth, all digital products and user engagement and online analytics and insights. In this role, you will grow and lead a team focused on customer insights, market dynamics, and a relentless pursuit of helping our customers improve their financial outcomes by delivering personalized experiences that remove friction throughout every step of the digital borrowing process.
Overview
There are 4 main areas of responsibility for this role today, with endless opportunities to shape the future of how we deliver our products and services through digital technologies.
1) Digital Acquisition and Performance Marketing
Oversee performance marketing strategies and ongoing execution of SEM, display, paid social and SEO activities to create a digital ecosystem that drives high-quality leads and optimizes new customer growth
Manage multi-million-dollar digital marketing budgets and associated online targets and business KPI’s
Own performance for the channel including revenue and customer acquisition targets across the entire digital funnel
Develop the strategic framework and execution plans to support continuous funnel optimization through A/B testing in order to drive the most efficient cost per acquisition
Optimize our owned channels for acquisition and retention including email, SMS and organic social media and content
Look for new and untapped digital channels to test and learn from
Build personalized customer journeys throughout the online funnel to increase conversion and improve customer engagement
Work closely with all marketing team members to help execute integrated brand campaigns and promotional offers
2) Digital Product and Technology Ownership
Build our digital future by developing the 3-year digital product roadmap and associated execution plans to deliver a best in class digital customer experience
Own all products in our current digital ecosystem, including our websites, online application flow, web ordering for easyhome, and My Account
Maintain and execute the short-term deliverables on the product roadmap while building out the next phase of product development and growth including but not limited to mobile app development and delivery of loyalty programs
Own product design, business requirements and UI/UX for all digital products
Work cross-functionally and collaboratively with our IT teams to ensure delivery and execution of new products and expanded feature sets of our existing products
Responsible for funnel optimization across all products by developing an A/B testing framework and strategy that creates an ongoing cadence for a champion/challenger test and learn methodology
3) Digital Customer Experience
Leverage research, consumer insights and competitive intelligence to develop and lead all digital transformation projects
Enhance the digital borrowing experience by removing friction from the process to create a best in class customer experience that optimizes conversion at every stage of the funnel
Develop the strategies and plans to create personalized digital journeys for customers based on their segmentation and behavioural attributes
Help define the long term strategy for digital customer engagement throughout the customer lifecycle and across all digital touchpoints
Be at the forefront of redesigning our omnichannel experience by being the champion of digital as you define its role in delivering on our customer promise while integrating into a retail environment with over 400 locations across Canada
4) Digital Analytics & Data Transformation
Lead the digital data and analytics team to shape the future of how we leverage and report on digital data to deliver key insights and future optimizations
Work cross-functionally with our enterprise data and analytics teams and our IT teams to evolve our digital data structures and automated reporting capabilities
Define key measures of success and provide transparency into performance through reports and dashboards across the entire funnel
Drive analysis of the online origination channel and track performance against business goals and impact on the P&L
Develop and manage the team to execute sophisticated A/B testing frameworks to test all areas of the funnel including creative, messaging, ad targeting, landing pages and online app flow
Requirements:
A deep sense of curiosity with strong problem-solving capabilities and the ability to think strategically while being detail and execution-oriented,
Ambitious; a willingness to inherit and drive today’s Digital function to another level with pace and see the organization reach aggressive heights
Relentless and hardworking; someone who enjoys doing hard things and solving complex problems as we build for the future. You understand that building and scaling a business takes hard work and know that if it were easy, everyone would be doing it!
Ability to manage multiple priorities in a hyper fast-paced environment where change and innovation that delivers business value and results is highly valued
Highly collaborative role working closely with internal stakeholders including IT, Business Intelligence, risk and operations to drive the success of the digital channel and maximize its impact to the business overall
Extremely strong background in data and analytics to enhance digital reporting capabilities, attribution modelling and customer insights
A bias towards the customer and a strong ability to walk in their shoes to truly deliver a best in class digital experience that exceeds their expectations
A proven track record of building, scaling and growing teams as part of a functional transformation
Exposure in implementing omnichannel campaigns and the execution of digital strategies, customer journeys, personalization or personas and digital content using creative & proven processes & tools
Willingness and aptitude to not only work strategically but get in the “trenches” with the team to execute on plans and get it done
Ability to define the structure and future state vision for the team to support the execution
Qualifications:
Minimum of 8 -10 years’ experience in digital product and revenue marketing/demand generation with an ideal mix of marketing, strategic, technical and business background;
5+ years of leadership of a Digital Marketing function at the strategic, leadership level and with a strong focus on fostering professional development and growth of your team
Previous management experience with a staff of sophisticated Digital Natives
Financial Services industry experience strongly preferred
Thorough knowledge of targeting best practices and associated legal restrictions
Knowledge of and comfort with a variety of online tools, inclusive of content management systems, CRM, and web analytics
Creative thinking, exceptional analytical skills coupled with a solid business foundation, particularly in digital marketing.
An innovative, positive, resilient and self-directed attitude – interested in “figuring out” solutions.
Technical savvy to work closely with the technology teams to jointly determine the best solutions to deliver on our digital strategy
Excellent oral/written communication and presentation skills.
Inclusion and Equal Opportunity Employment
goeasy is an equal opportunity employer. In addition, goeasy is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
Additional Information:
All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire. We thank all interested applicants, however we will only be contacting those for interview who possess the skills and qualifications outlined above.
Why should you work for goeasy?
To learn more about our great company please click the links below:
http://goeasy.com/careers/
PAID1234
#LI-POST
We are a publicly-traded company on the TSX with over 4000% shareholder return since 2001, goeasy operates two main business units. Accredited by the Better Business Bureau, easyfinancial is our consumer lending business that offers secured and unsecured installment loans of up to $45,000 and easyhome is Canada’s largest merchandise lease-to-own company. It is our vision to provide everyday Canadians the path for a better tomorrow, today by giving them access to the credit they need and by offering them a second chance when they have been turned down by banks and traditional lenders. With a retail network of nearly 400 locations across Canada and over 2000 employees, we are able to build lasting relationships with our customers as we help them rebuild their credit and graduate towards prime rates and a brighter financial future.
Reporting to the Chief Marketing Officer, goeasy is looking for a Vice President of Digital Marketing & Growth to take our mobile and digital customer experience to the next level. We are looking for a data-driven, growth-oriented digital visionary to play a major role in goeasy’s next phase of hyper-growth! In this role, you will own the end-to-end digital strategy and vision for goeasy including all performance marketing channels to drive customer acquisition and revenue growth, all digital products and user engagement and online analytics and insights. In this role, you will grow and lead a team focused on customer insights, market dynamics, and a relentless pursuit of helping our customers improve their financial outcomes by delivering personalized experiences that remove friction throughout every step of the digital borrowing process.
Overview
There are 4 main areas of responsibility for this role today, with endless opportunities to shape the future of how we deliver our products and services through digital technologies.
1) Digital Acquisition and Performance Marketing
Oversee performance marketing strategies and ongoing execution of SEM, display, paid social and SEO activities to create a digital ecosystem that drives high-quality leads and optimizes new customer growth
Manage multi-million-dollar digital marketing budgets and associated online targets and business KPI’s
Own performance for the channel including revenue and customer acquisition targets across the entire digital funnel
Develop the strategic framework and execution plans to support continuous funnel optimization through A/B testing in order to drive the most efficient cost per acquisition
Optimize our owned channels for acquisition and retention including email, SMS and organic social media and content
Look for new and untapped digital channels to test and learn from
Build personalized customer journeys throughout the online funnel to increase conversion and improve customer engagement
Work closely with all marketing team members to help execute integrated brand campaigns and promotional offers
2) Digital Product and Technology Ownership
Build our digital future by developing the 3-year digital product roadmap and associated execution plans to deliver a best in class digital customer experience
Own all products in our current digital ecosystem, including our websites, online application flow, web ordering for easyhome, and My Account
Maintain and execute the short-term deliverables on the product roadmap while building out the next phase of product development and growth including but not limited to mobile app development and delivery of loyalty programs
Own product design, business requirements and UI/UX for all digital products
Work cross-functionally and collaboratively with our IT teams to ensure delivery and execution of new products and expanded feature sets of our existing products
Responsible for funnel optimization across all products by developing an A/B testing framework and strategy that creates an ongoing cadence for a champion/challenger test and learn methodology
3) Digital Customer Experience
Leverage research, consumer insights and competitive intelligence to develop and lead all digital transformation projects
Enhance the digital borrowing experience by removing friction from the process to create a best in class customer experience that optimizes conversion at every stage of the funnel
Develop the strategies and plans to create personalized digital journeys for customers based on their segmentation and behavioural attributes
Help define the long term strategy for digital customer engagement throughout the customer lifecycle and across all digital touchpoints
Be at the forefront of redesigning our omnichannel experience by being the champion of digital as you define its role in delivering on our customer promise while integrating into a retail environment with over 400 locations across Canada
4) Digital Analytics & Data Transformation
Lead the digital data and analytics team to shape the future of how we leverage and report on digital data to deliver key insights and future optimizations
Work cross-functionally with our enterprise data and analytics teams and our IT teams to evolve our digital data structures and automated reporting capabilities
Define key measures of success and provide transparency into performance through reports and dashboards across the entire funnel
Drive analysis of the online origination channel and track performance against business goals and impact on the P&L
Develop and manage the team to execute sophisticated A/B testing frameworks to test all areas of the funnel including creative, messaging, ad targeting, landing pages and online app flow
Requirements:
A deep sense of curiosity with strong problem-solving capabilities and the ability to think strategically while being detail and execution-oriented,
Ambitious; a willingness to inherit and drive today’s Digital function to another level with pace and see the organization reach aggressive heights
Relentless and hardworking; someone who enjoys doing hard things and solving complex problems as we build for the future. You understand that building and scaling a business takes hard work and know that if it were easy, everyone would be doing it!
Ability to manage multiple priorities in a hyper fast-paced environment where change and innovation that delivers business value and results is highly valued
Highly collaborative role working closely with internal stakeholders including IT, Business Intelligence, risk and operations to drive the success of the digital channel and maximize its impact to the business overall
Extremely strong background in data and analytics to enhance digital reporting capabilities, attribution modelling and customer insights
A bias towards the customer and a strong ability to walk in their shoes to truly deliver a best in class digital experience that exceeds their expectations
A proven track record of building, scaling and growing teams as part of a functional transformation
Exposure in implementing omnichannel campaigns and the execution of digital strategies, customer journeys, personalization or personas and digital content using creative & proven processes & tools
Willingness and aptitude to not only work strategically but get in the “trenches” with the team to execute on plans and get it done
Ability to define the structure and future state vision for the team to support the execution
Qualifications:
Minimum of 8 -10 years’ experience in digital product and revenue marketing/demand generation with an ideal mix of marketing, strategic, technical and business background;
5+ years of leadership of a Digital Marketing function at the strategic, leadership level and with a strong focus on fostering professional development and growth of your team
Previous management experience with a staff of sophisticated Digital Natives
Financial Services industry experience strongly preferred
Thorough knowledge of targeting best practices and associated legal restrictions
Knowledge of and comfort with a variety of online tools, inclusive of content management systems, CRM, and web analytics
Creative thinking, exceptional analytical skills coupled with a solid business foundation, particularly in digital marketing.
An innovative, positive, resilient and self-directed attitude – interested in “figuring out” solutions.
Technical savvy to work closely with the technology teams to jointly determine the best solutions to deliver on our digital strategy
Excellent oral/written communication and presentation skills.
Inclusion and Equal Opportunity Employment
goeasy is an equal opportunity employer. In addition, goeasy is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
Additional Information:
All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire. We thank all interested applicants, however we will only be contacting those for interview who possess the skills and qualifications outlined above.
Why should you work for goeasy?
To learn more about our great company please click the links below:
http://goeasy.com/careers/
PAID1234
#LI-POST
Business Unit
easyhome Leasing> Stephenville (eh 930)
Location
Stephenville, Newfoundland & Labrador
easyhome is the largest merchandise lease-to-own company in Canada. With over 170 locations from coast to coast, we offer top quality, brand name household furnishings, appliances and home electronics to consumers on convenient weekly or monthly leasing agreements.
Working at goeasy during COVID-19:
We are committed to the health and safety of our current and potential employees. Here are some of the things we have done to stay ahead and continue our operations during this pandemic:
Adoption of best practices and protocols to ensure a safe interview and onboarding experience
Continuing to serve our customers through our phone and digital channels
Mandatory social distancing in all of our locations
Maximum person limit in our branches and stores
Rigorous hygiene practices in all branch and store locations
Free virtual healthcare access for all permanent employees
Continued partnerships and donations to foundations & causes we care about ie. Boys and Girls Club of Canada
So what will a Sales Specialist do?
Create great customer sales experiences in our retail stores by providing excellent customer service and selling home furnishing and electronics leases to new and existing retail customers
Maximize retail store growth - Sales Specialists drive the profitability of the retail store, ensuring that every sale is optimal for both the customer and our retail business
Manage overall day to day retail operations – Sales Specialists manage customer accounts, collection activities, and the merchandising and maintenance of the store
Deliver positive customer sales experiences in every interaction, while also ensuring that all prospect customers at the retail store are greeted in a warm and empathetic manner
Capitalize on cross-sales and add-on products opportunities by paying attention to customer needs while providing high quality customer service
Be Open. transparently communicate the terms and conditions of our lease agreements and follow best in class sales practices to minimize future collections
Here’s what we are looking for:
Sales and or/Collections experience is an asset, but we really want people who are motivated by success and surpassing targets. A competitive attitude in sales and customer service is key to our retail business
Experience working in a sales-target driven retail setting with high attention to customer service is a strong asset
People Oriented, Enterprising and an excellent communicator with the ability to create memorable customer experiences for every financial sale
Proficient with PCs, Microsoft Office (Excel, Word, and Outlook), strong keyboarding skills and an ability to learn and master new software programs
Ability to multi-task, adapt to change in a fast-paced sales environment
Empathetic, compassionate and operate with integrity with every sale – really care for our customers!
Experience driving a delivery truck an asset but not required; physically able to move home furnishings within the retail store
Valid driver’s license, and a clean driver’s abstract (for the past 3 years), and able to clear our background check
Additional Information:
All candidates considered for hire must successfully pass a criminal background check and validation of their work experience to qualify for hire. A credit check may now be a condition of employment in specific easyhome locations. Candidates must provide schedule flexibility to ensure that the location’s hours can be covered to meet our customer’s needs – details by location will be discussed in the interview process.
We thank all interested applicants, however we will only be contacting those for interview who possess the skills and qualifications outlined above.
Why work for goeasy?
To learn more about our great company please click the links below:
http://goeasy.com/careers/
Inclusion and Equal Opportunity Employment
goeasy is an equal opportunity employer. In addition, goeasy is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
Working at goeasy during COVID-19:
We are committed to the health and safety of our current and potential employees. Here are some of the things we have done to stay ahead and continue our operations during this pandemic:
Adoption of best practices and protocols to ensure a safe interview and onboarding experience
Continuing to serve our customers through our phone and digital channels
Mandatory social distancing in all of our locations
Maximum person limit in our branches and stores
Rigorous hygiene practices in all branch and store locations
Free virtual healthcare access for all permanent employees
Continued partnerships and donations to foundations & causes we care about ie. Boys and Girls Club of Canada
So what will a Sales Specialist do?
Create great customer sales experiences in our retail stores by providing excellent customer service and selling home furnishing and electronics leases to new and existing retail customers
Maximize retail store growth - Sales Specialists drive the profitability of the retail store, ensuring that every sale is optimal for both the customer and our retail business
Manage overall day to day retail operations – Sales Specialists manage customer accounts, collection activities, and the merchandising and maintenance of the store
Deliver positive customer sales experiences in every interaction, while also ensuring that all prospect customers at the retail store are greeted in a warm and empathetic manner
Capitalize on cross-sales and add-on products opportunities by paying attention to customer needs while providing high quality customer service
Be Open. transparently communicate the terms and conditions of our lease agreements and follow best in class sales practices to minimize future collections
Here’s what we are looking for:
Sales and or/Collections experience is an asset, but we really want people who are motivated by success and surpassing targets. A competitive attitude in sales and customer service is key to our retail business
Experience working in a sales-target driven retail setting with high attention to customer service is a strong asset
People Oriented, Enterprising and an excellent communicator with the ability to create memorable customer experiences for every financial sale
Proficient with PCs, Microsoft Office (Excel, Word, and Outlook), strong keyboarding skills and an ability to learn and master new software programs
Ability to multi-task, adapt to change in a fast-paced sales environment
Empathetic, compassionate and operate with integrity with every sale – really care for our customers!
Experience driving a delivery truck an asset but not required; physically able to move home furnishings within the retail store
Valid driver’s license, and a clean driver’s abstract (for the past 3 years), and able to clear our background check
Additional Information:
All candidates considered for hire must successfully pass a criminal background check and validation of their work experience to qualify for hire. A credit check may now be a condition of employment in specific easyhome locations. Candidates must provide schedule flexibility to ensure that the location’s hours can be covered to meet our customer’s needs – details by location will be discussed in the interview process.
We thank all interested applicants, however we will only be contacting those for interview who possess the skills and qualifications outlined above.
Why work for goeasy?
To learn more about our great company please click the links below:
http://goeasy.com/careers/
Inclusion and Equal Opportunity Employment
goeasy is an equal opportunity employer. In addition, goeasy is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
Business Unit
easyfinancial Lending> Prince Albert (efs 2302)
Location
Prince Albert, Saskatchewan
If you are looking to join one of Canada’s fastest growing companies, goeasy Ltd. is the place for you! Recognized as one of North America’s Most Engaged Workplaces, we want the best to join our team.
easyfinancial is our consumer lending business that offers secured and unsecured installment loans of up to $45,000. It is our mission to provide everyday Canadians the path to a better tomorrow, today, by giving them access to the credit they need and by offering them a second chance when they have been turned down by banks and traditional lenders. With a retail network of nearly 400 locations across Canada and over 2,250 employees, we are able to build lasting relationships with our customers as we help them rebuild their credit and graduate towards prime rates and a brighter financial future.
Working at goeasy during COVID-19:
We are committed to the health and safety of our current and potential employees. Here are some of the things we have done to stay ahead and continue our operations during this pandemic:
Adoption of best practices and protocols to ensure a safe interview and onboarding experience
Continuing to serve our customers through our phone and digital channels
Mandatory social distancing in all of our locations
Maximum person limit in our branches and stores
Rigorous hygiene practices in all branch and store locations
Free virtual healthcare access for all permanent employees
Continued partnerships and donations to foundations & causes we care about ie. Boys and Girls Club of Canada
So, what will you do as a Financial Service Representative?
You will build superior customer sales experiences by engaging, listening and understanding the financial needs of potential customers and matching their needs to our lending solutions in a pleasurable sales environment
You will demonstrate compassion and empathy toward customers to be able to hear their story and help with the most appropriate sale of our financial services based on individual needs
You will welcome and engage customers visiting your branch location or by actively prospecting new clients through a combination marketing and outbound sales call activity with a view to achieving and exceeding branch sales targets
You will capitalize on financial cross-sales and add-on products by paying attention to customer needs to specifically pinpoint sales opportunities while clearly and openly communicating the terms and conditions of our financial products
Review and evaluate online financial loan applications, assess the applicants’ credit worthiness, perform financial analysis, and other risk assessments to improve quality of the sale and limit future collection items
Manage collections activities for all past due financial accounts, maintaining an impeccable level of service
Accurately secure all required information to fulfill customer applications for products and maintain information and records to limit errors
What we are looking for:
A minimum of 1 year of experience in a customer-facing targeted sales environment; experience in either consumer finance or pay day loan industries is strongly preferred
Secondary school diploma is required; post-secondary education with a background in Business or a Finance is preferred
People Oriented, Enterprising and an excellent communicator with the ability to build memorable customer experiences for every financial sale
Proficient with PCs, Microsoft Office (Excel, Word, and Outlook), strong keyboarding skills and an ability to learn and master new software programs
Ability to multi-task, adapt to change in a dynamic sales environment
Achievement and results oriented with a positive personality to drive sales and increase customer happiness
Insightful, compassionate and operate with integrity with every sale – care deeply for our customers!
Why should you work for goeasy?
To learn more about our phenomenal company please click the links below:
http://goeasy.com/careers/
Inclusion and Equal Opportunity Employment
goeasy is an equal opportunity employer. In addition, goeasy is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation due to a disability and we will work with you to address your needs.
Additional Information:
To be considered for hire, you will be need to successfully pass a criminal background check, credit check, and validation of your work experience. You will be able to provide schedule flexibility to ensure that the location’s hours can be covered to meet our customer’s needs – details by location will be discussed in the interview process.
We thank all interested applicants, however we will only be contacting those for interview who possess the skills and qualifications outlined above.
easyfinancial is our consumer lending business that offers secured and unsecured installment loans of up to $45,000. It is our mission to provide everyday Canadians the path to a better tomorrow, today, by giving them access to the credit they need and by offering them a second chance when they have been turned down by banks and traditional lenders. With a retail network of nearly 400 locations across Canada and over 2,250 employees, we are able to build lasting relationships with our customers as we help them rebuild their credit and graduate towards prime rates and a brighter financial future.
Working at goeasy during COVID-19:
We are committed to the health and safety of our current and potential employees. Here are some of the things we have done to stay ahead and continue our operations during this pandemic:
Adoption of best practices and protocols to ensure a safe interview and onboarding experience
Continuing to serve our customers through our phone and digital channels
Mandatory social distancing in all of our locations
Maximum person limit in our branches and stores
Rigorous hygiene practices in all branch and store locations
Free virtual healthcare access for all permanent employees
Continued partnerships and donations to foundations & causes we care about ie. Boys and Girls Club of Canada
So, what will you do as a Financial Service Representative?
You will build superior customer sales experiences by engaging, listening and understanding the financial needs of potential customers and matching their needs to our lending solutions in a pleasurable sales environment
You will demonstrate compassion and empathy toward customers to be able to hear their story and help with the most appropriate sale of our financial services based on individual needs
You will welcome and engage customers visiting your branch location or by actively prospecting new clients through a combination marketing and outbound sales call activity with a view to achieving and exceeding branch sales targets
You will capitalize on financial cross-sales and add-on products by paying attention to customer needs to specifically pinpoint sales opportunities while clearly and openly communicating the terms and conditions of our financial products
Review and evaluate online financial loan applications, assess the applicants’ credit worthiness, perform financial analysis, and other risk assessments to improve quality of the sale and limit future collection items
Manage collections activities for all past due financial accounts, maintaining an impeccable level of service
Accurately secure all required information to fulfill customer applications for products and maintain information and records to limit errors
What we are looking for:
A minimum of 1 year of experience in a customer-facing targeted sales environment; experience in either consumer finance or pay day loan industries is strongly preferred
Secondary school diploma is required; post-secondary education with a background in Business or a Finance is preferred
People Oriented, Enterprising and an excellent communicator with the ability to build memorable customer experiences for every financial sale
Proficient with PCs, Microsoft Office (Excel, Word, and Outlook), strong keyboarding skills and an ability to learn and master new software programs
Ability to multi-task, adapt to change in a dynamic sales environment
Achievement and results oriented with a positive personality to drive sales and increase customer happiness
Insightful, compassionate and operate with integrity with every sale – care deeply for our customers!
Why should you work for goeasy?
To learn more about our phenomenal company please click the links below:
http://goeasy.com/careers/
Inclusion and Equal Opportunity Employment
goeasy is an equal opportunity employer. In addition, goeasy is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation due to a disability and we will work with you to address your needs.
Additional Information:
To be considered for hire, you will be need to successfully pass a criminal background check, credit check, and validation of your work experience. You will be able to provide schedule flexibility to ensure that the location’s hours can be covered to meet our customer’s needs – details by location will be discussed in the interview process.
We thank all interested applicants, however we will only be contacting those for interview who possess the skills and qualifications outlined above.
If you are looking to join one of Canada’s fastest growing companies, goeasy Ltd. is the place for you! Recognized as Canada’s Most Admired Corporate Cultures, GTA's Top 100 Employers, one of Canada’s Top 50 Fintech’s and North America’s Most Engaged Workplaces, we want the best and brightest to join our team.
We are a publicly traded company on the TSX with over 4000% shareholder return since 2001, goeasy operates two main business units. easyfinancial is our consumer lending business that offers secured and unsecured installment loans of up to $45,000 and easyhome is Canada’s largest merchandise lease-to-own company. It is our vision to provide everyday Canadians the path for a better tomorrow, today by giving them access to the credit they need and by offering them a second chance when they have been turned down by banks and traditional lenders. With a retail network of nearly 400 locations across Canada and over 2000 employees, we are able to build lasting relationships with our customers as we help them rebuild their credit and graduate towards prime rates and a brighter financial future.
goeasy is seeking a Business Systems Analyst, reporting to the Manager, Application Services. You will play a lead technical & systems analysis role as part of the larger IT Applications group and help implement scalable solutions. You will ensure that all system changes meet business, quality and architectural guidelines. Successful candidate will have exceptional analytical skills.
Responsibilities:
Responsible to document clear business requirements across multiple different business functions.
Provide development teams with clear business requirements through use case documentation.
Lead requirement gathering sessions with senior business stake holders.
Assist in understanding business requirements to create system requirement specifications and design artifacts.
Work with onshore & offshore development teams for project implementations.
Create traceability matrix for requirements and project deliverables.
Ensure compliance to design and corporate development standards.
Collaborate with business & technology teams on new projects & CRs.
Review test protocols to support QA & User Acceptance testing.
Identify issues and risks throughout the project life cycle and implement risk mitigation strategies.
Identify creative customer solutions for issues encountered by the development teams.
Participate & contribute to multiple cross functional meetings with technical and business stakeholders.
Researching third-party tools and providing recommendation
Provide Level 2 / Level 3 business & system process support for business applications
Qualifications:
Bachelor’s degree in Computer Science, or equivalent
Minimum 3-5 years’ experience working as business systems analyst or application support analyst
Proven proficiency with Digital platforms and web technologies
Background working with Salesforce or certification in Salesforces is a strong asset
Experience working with relational databases and basic SQL commands (Postgres preferred).
Experience of working in onshore / offshore development environments is preferred
Implementing advanced formulas and workflow rules to enforce business processes
Experience in use case modelling is required
Must have excellent analytical and troubleshooting skills.
Excellent communication skills are a must
Implementation experience/functional working knowledge of Salesforce projects would be an asset
Background in Financial Services/Credit related projects would be an asset
Inclusion and Equal Opportunity Employment
goeasy is an equal opportunity employer. In addition, goeasy is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
Additional Information:
All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire. We thank all interested applicants, however we will only be contacting those for interview who possess the skills and qualifications outlined above.
Why should you work for goeasy?
To learn more about our great company please click the links below:
http://goeasy.com/careers/
PAID1234
#LI-POST
We are a publicly traded company on the TSX with over 4000% shareholder return since 2001, goeasy operates two main business units. easyfinancial is our consumer lending business that offers secured and unsecured installment loans of up to $45,000 and easyhome is Canada’s largest merchandise lease-to-own company. It is our vision to provide everyday Canadians the path for a better tomorrow, today by giving them access to the credit they need and by offering them a second chance when they have been turned down by banks and traditional lenders. With a retail network of nearly 400 locations across Canada and over 2000 employees, we are able to build lasting relationships with our customers as we help them rebuild their credit and graduate towards prime rates and a brighter financial future.
goeasy is seeking a Business Systems Analyst, reporting to the Manager, Application Services. You will play a lead technical & systems analysis role as part of the larger IT Applications group and help implement scalable solutions. You will ensure that all system changes meet business, quality and architectural guidelines. Successful candidate will have exceptional analytical skills.
Responsibilities:
Responsible to document clear business requirements across multiple different business functions.
Provide development teams with clear business requirements through use case documentation.
Lead requirement gathering sessions with senior business stake holders.
Assist in understanding business requirements to create system requirement specifications and design artifacts.
Work with onshore & offshore development teams for project implementations.
Create traceability matrix for requirements and project deliverables.
Ensure compliance to design and corporate development standards.
Collaborate with business & technology teams on new projects & CRs.
Review test protocols to support QA & User Acceptance testing.
Identify issues and risks throughout the project life cycle and implement risk mitigation strategies.
Identify creative customer solutions for issues encountered by the development teams.
Participate & contribute to multiple cross functional meetings with technical and business stakeholders.
Researching third-party tools and providing recommendation
Provide Level 2 / Level 3 business & system process support for business applications
Qualifications:
Bachelor’s degree in Computer Science, or equivalent
Minimum 3-5 years’ experience working as business systems analyst or application support analyst
Proven proficiency with Digital platforms and web technologies
Background working with Salesforce or certification in Salesforces is a strong asset
Experience working with relational databases and basic SQL commands (Postgres preferred).
Experience of working in onshore / offshore development environments is preferred
Implementing advanced formulas and workflow rules to enforce business processes
Experience in use case modelling is required
Must have excellent analytical and troubleshooting skills.
Excellent communication skills are a must
Implementation experience/functional working knowledge of Salesforce projects would be an asset
Background in Financial Services/Credit related projects would be an asset
Inclusion and Equal Opportunity Employment
goeasy is an equal opportunity employer. In addition, goeasy is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
Additional Information:
All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire. We thank all interested applicants, however we will only be contacting those for interview who possess the skills and qualifications outlined above.
Why should you work for goeasy?
To learn more about our great company please click the links below:
http://goeasy.com/careers/
PAID1234
#LI-POST
Business Unit
National Contact Centre
Location
Mississauga, Ontario
If you are looking to join one of Canada’s fastest growing companies, goeasy Ltd. is the place for you! Recognized as one of North America’s Most Engaged Workplaces, we want the best and brightest to join our team. We are a publicly traded company on the TSX with over 4000% shareholder return since 2001, goeasy operates two main business units. Accredited by the Better Business Bureau, easyfinancial is our consumer lending business that offers secured and unsecured installment loans of up to $45,000 and easyhome is Canada’s largest merchandise lease-to-own company. It is our mission to provide everyday Canadians the chance for a better tomorrow, today by giving them access to the credit they need and by offering them a second chance when they have been turned down by banks and traditional lenders. With a retail network of nearly 400 locations across Canada and over 2000 employees, we are able to build lasting relationships with our customers as we help them rebuild their credit and graduate towards prime rates and a brighter financial future.
goeasy is seeking a highly motivated Collections Agent to join the rapidly growing team located in our Mississauga Call Center!
Working at goeasy during COVID-19:
We are committed to the health and safety of our current and potential employees. Here are some of the things we have done to stay ahead and continue our operations during this pandemic:
Adoption of best practices and protocols to ensure a safe interview and onboarding experience
Continuing to serve our customers through our phone and digital channels
Mandatory social distancing
Rigorous hygiene practices in all locations
Free virtual healthcare access for all permanent employees
Continued partnerships and donations to foundations & causes we care about ie. Boys and Girls Club of Canada
As a Collections Agent, you will:
Provide excellent service and ensure exceptional execution results in the collection of our financial loans
Conduct collections calls for all past due accounts
Contact past due customers by phone, request payment & negotiate appropriate payment arrangements, within authorized limits; Send correspondence to delinquent/collection customers
Use defined procedures to arrange and coordinate firm payment arrangements within established risk policy for our collection customers; Assess and mitigate risk by referring accounts for further action
Document call activity details in Collections system to reflect action taken; Update customer account information with e.g. commitments to pay, amounts & dates, collection call updates
Apply tact, diplomacy & resourcefulness; Handle objections & excuses, apply soft calling techniques, where appropriate, to effectively manage & control situations
Perform to regulatory standards and best practice on collections
Achieve individual collection targets, in order to meet Department and Company goals;
Maintain and submit reports for review by collection management
Communicate with team members across our national branch network (customer service, sales, loan underwriting, collections)
Complete other collection responsibilities, as assigned
What you need to work with us:
Minimum 1-2 year of prior experience in at least one of the following core areas: call centre, customer service, collections, consumer loan industry
Excellent oral and written communication skills for consistent collection calls
Good math skills with the ability to perform basic calculations quickly
Strong organizational and time management skills
Good understanding of Microsoft Excel and Outlook
Strong computer operating skills
Ability to adapt in a fast-paced environment
Desire to learn and further your career
Strong Problem-Solving Skills
Inclusion and Equal Opportunity Employment
goeasy is an equal opportunity employer. In addition, goeasy is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
Additional Information:
All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire. Candidates must provide schedule flexibility to ensure that the location’s hours can be covered to meet our customer’s needs – details by location will be discussed in the interview process.
We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.
Internally this role is known as: Collection Specialist
Why should you work for goeasy?
To learn more about our great company please click the links below:
http://goeasy.com/careers/
PAID1234
goeasy is seeking a highly motivated Collections Agent to join the rapidly growing team located in our Mississauga Call Center!
Working at goeasy during COVID-19:
We are committed to the health and safety of our current and potential employees. Here are some of the things we have done to stay ahead and continue our operations during this pandemic:
Adoption of best practices and protocols to ensure a safe interview and onboarding experience
Continuing to serve our customers through our phone and digital channels
Mandatory social distancing
Rigorous hygiene practices in all locations
Free virtual healthcare access for all permanent employees
Continued partnerships and donations to foundations & causes we care about ie. Boys and Girls Club of Canada
As a Collections Agent, you will:
Provide excellent service and ensure exceptional execution results in the collection of our financial loans
Conduct collections calls for all past due accounts
Contact past due customers by phone, request payment & negotiate appropriate payment arrangements, within authorized limits; Send correspondence to delinquent/collection customers
Use defined procedures to arrange and coordinate firm payment arrangements within established risk policy for our collection customers; Assess and mitigate risk by referring accounts for further action
Document call activity details in Collections system to reflect action taken; Update customer account information with e.g. commitments to pay, amounts & dates, collection call updates
Apply tact, diplomacy & resourcefulness; Handle objections & excuses, apply soft calling techniques, where appropriate, to effectively manage & control situations
Perform to regulatory standards and best practice on collections
Achieve individual collection targets, in order to meet Department and Company goals;
Maintain and submit reports for review by collection management
Communicate with team members across our national branch network (customer service, sales, loan underwriting, collections)
Complete other collection responsibilities, as assigned
What you need to work with us:
Minimum 1-2 year of prior experience in at least one of the following core areas: call centre, customer service, collections, consumer loan industry
Excellent oral and written communication skills for consistent collection calls
Good math skills with the ability to perform basic calculations quickly
Strong organizational and time management skills
Good understanding of Microsoft Excel and Outlook
Strong computer operating skills
Ability to adapt in a fast-paced environment
Desire to learn and further your career
Strong Problem-Solving Skills
Inclusion and Equal Opportunity Employment
goeasy is an equal opportunity employer. In addition, goeasy is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
Additional Information:
All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire. Candidates must provide schedule flexibility to ensure that the location’s hours can be covered to meet our customer’s needs – details by location will be discussed in the interview process.
We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.
Internally this role is known as: Collection Specialist
Why should you work for goeasy?
To learn more about our great company please click the links below:
http://goeasy.com/careers/
PAID1234
Business Unit
easyfinancial Lending> Leamington (efs 2528)
Location
2 Locations
If you are looking to join one of Canada’s fastest growing companies, goeasy Ltd. is the place for you! Recognized as one of North America’s Most Engaged Workplaces, we want the best to join our team.
easyfinancial is our consumer lending business that offers secured and unsecured installment loans of up to $45,000. It is our mission to provide everyday Canadians the path to a better tomorrow, today, by giving them access to the credit they need and by offering them a second chance when they have been turned down by banks and traditional lenders. With a retail network of nearly 400 locations across Canada and over 2,250 employees, we are able to build lasting relationships with our customers as we help them rebuild their credit and graduate towards prime rates and a brighter financial future.
Working at goeasy during COVID-19:
We are committed to the health and safety of our current and potential employees. Here are some of the things we have done to stay ahead and continue our operations during this pandemic:
Adoption of best practices and protocols to ensure a safe interview and onboarding experience
Continuing to serve our customers through our phone and digital channels
Mandatory social distancing in all of our locations
Maximum person limit in our branches and stores
Rigorous hygiene practices in all branch and store locations
Free virtual healthcare access for all permanent employees
Continued partnerships and donations to foundations & causes we care about ie. Boys and Girls Club of Canada
So, what will you do as a Financial Service Representative?
You will build superior customer sales experiences by engaging, listening and understanding the financial needs of potential customers and matching their needs to our lending solutions in a pleasurable sales environment
You will demonstrate compassion and empathy toward customers to be able to hear their story and help with the most appropriate sale of our financial services based on individual needs
You will welcome and engage customers visiting your branch location or by actively prospecting new clients through a combination marketing and outbound sales call activity with a view to achieving and exceeding branch sales targets
You will capitalize on financial cross-sales and add-on products by paying attention to customer needs to specifically pinpoint sales opportunities while clearly and openly communicating the terms and conditions of our financial products
Review and evaluate online financial loan applications, assess the applicants’ credit worthiness, perform financial analysis, and other risk assessments to improve quality of the sale and limit future collection items
Manage collections activities for all past due financial accounts, maintaining an impeccable level of service
Accurately secure all required information to fulfill customer applications for products and maintain information and records to limit errors
What we are looking for:
A minimum of 1 year of experience in a customer-facing targeted sales environment; experience in either consumer finance or pay day loan industries is strongly preferred
Secondary school diploma is required; post-secondary education with a background in Business or a Finance is preferred
People Oriented, Enterprising and an excellent communicator with the ability to build memorable customer experiences for every financial sale
Proficient with PCs, Microsoft Office (Excel, Word, and Outlook), strong keyboarding skills and an ability to learn and master new software programs
Ability to multi-task, adapt to change in a dynamic sales environment
Achievement and results oriented with a positive personality to drive sales and increase customer happiness
Insightful, compassionate and operate with integrity with every sale – care deeply for our customers!
Why should you work for goeasy?
To learn more about our phenomenal company please click the links below:
http://goeasy.com/careers/
Inclusion and Equal Opportunity Employment
goeasy is an equal opportunity employer. In addition, goeasy is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation due to a disability and we will work with you to address your needs.
Additional Information:
To be considered for hire, you will be need to successfully pass a criminal background check, credit check, and validation of your work experience. You will be able to provide schedule flexibility to ensure that the location’s hours can be covered to meet our customer’s needs – details by location will be discussed in the interview process.
We thank all interested applicants, however we will only be contacting those for interview who possess the skills and qualifications outlined above.
easyfinancial is our consumer lending business that offers secured and unsecured installment loans of up to $45,000. It is our mission to provide everyday Canadians the path to a better tomorrow, today, by giving them access to the credit they need and by offering them a second chance when they have been turned down by banks and traditional lenders. With a retail network of nearly 400 locations across Canada and over 2,250 employees, we are able to build lasting relationships with our customers as we help them rebuild their credit and graduate towards prime rates and a brighter financial future.
Working at goeasy during COVID-19:
We are committed to the health and safety of our current and potential employees. Here are some of the things we have done to stay ahead and continue our operations during this pandemic:
Adoption of best practices and protocols to ensure a safe interview and onboarding experience
Continuing to serve our customers through our phone and digital channels
Mandatory social distancing in all of our locations
Maximum person limit in our branches and stores
Rigorous hygiene practices in all branch and store locations
Free virtual healthcare access for all permanent employees
Continued partnerships and donations to foundations & causes we care about ie. Boys and Girls Club of Canada
So, what will you do as a Financial Service Representative?
You will build superior customer sales experiences by engaging, listening and understanding the financial needs of potential customers and matching their needs to our lending solutions in a pleasurable sales environment
You will demonstrate compassion and empathy toward customers to be able to hear their story and help with the most appropriate sale of our financial services based on individual needs
You will welcome and engage customers visiting your branch location or by actively prospecting new clients through a combination marketing and outbound sales call activity with a view to achieving and exceeding branch sales targets
You will capitalize on financial cross-sales and add-on products by paying attention to customer needs to specifically pinpoint sales opportunities while clearly and openly communicating the terms and conditions of our financial products
Review and evaluate online financial loan applications, assess the applicants’ credit worthiness, perform financial analysis, and other risk assessments to improve quality of the sale and limit future collection items
Manage collections activities for all past due financial accounts, maintaining an impeccable level of service
Accurately secure all required information to fulfill customer applications for products and maintain information and records to limit errors
What we are looking for:
A minimum of 1 year of experience in a customer-facing targeted sales environment; experience in either consumer finance or pay day loan industries is strongly preferred
Secondary school diploma is required; post-secondary education with a background in Business or a Finance is preferred
People Oriented, Enterprising and an excellent communicator with the ability to build memorable customer experiences for every financial sale
Proficient with PCs, Microsoft Office (Excel, Word, and Outlook), strong keyboarding skills and an ability to learn and master new software programs
Ability to multi-task, adapt to change in a dynamic sales environment
Achievement and results oriented with a positive personality to drive sales and increase customer happiness
Insightful, compassionate and operate with integrity with every sale – care deeply for our customers!
Why should you work for goeasy?
To learn more about our phenomenal company please click the links below:
http://goeasy.com/careers/
Inclusion and Equal Opportunity Employment
goeasy is an equal opportunity employer. In addition, goeasy is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation due to a disability and we will work with you to address your needs.
Additional Information:
To be considered for hire, you will be need to successfully pass a criminal background check, credit check, and validation of your work experience. You will be able to provide schedule flexibility to ensure that the location’s hours can be covered to meet our customer’s needs – details by location will be discussed in the interview process.
We thank all interested applicants, however we will only be contacting those for interview who possess the skills and qualifications outlined above.
Business Unit
easyfinancial Lending> Newmarket (efs 2563)
Location
Newmarket, Ontario
If you are looking to join one of Canada’s fastest growing companies, goeasy Ltd. is the place for you! Recognized as one of North America’s Most Engaged Workplaces, we want the best to join our team.
easyfinancial is our consumer lending business that offers secured and unsecured installment loans of up to $45,000. It is our mission to provide everyday Canadians the path to a better tomorrow, today, by giving them access to the credit they need and by offering them a second chance when they have been turned down by banks and traditional lenders. With a retail network of nearly 400 locations across Canada and over 2,250 employees, we are able to build lasting relationships with our customers as we help them rebuild their credit and graduate towards prime rates and a brighter financial future.
Working at goeasy during COVID-19:
We are committed to the health and safety of our current and potential employees. Here are some of the things we have done to stay ahead and continue our operations during this pandemic:
Adoption of best practices and protocols to ensure a safe interview and onboarding experience
Continuing to serve our customers through our phone and digital channels
Mandatory social distancing in all of our locations
Maximum person limit in our branches and stores
Rigorous hygiene practices in all branch and store locations
Free virtual healthcare access for all permanent employees
Continued partnerships and donations to foundations & causes we care about ie. Boys and Girls Club of Canada
So, what will you do as a Financial Service Representative?
You will build superior customer sales experiences by engaging, listening and understanding the financial needs of potential customers and matching their needs to our lending solutions in a pleasurable sales environment
You will demonstrate compassion and empathy toward customers to be able to hear their story and help with the most appropriate sale of our financial services based on individual needs
You will welcome and engage customers visiting your branch location or by actively prospecting new clients through a combination marketing and outbound sales call activity with a view to achieving and exceeding branch sales targets
You will capitalize on financial cross-sales and add-on products by paying attention to customer needs to specifically pinpoint sales opportunities while clearly and openly communicating the terms and conditions of our financial products
Review and evaluate online financial loan applications, assess the applicants’ credit worthiness, perform financial analysis, and other risk assessments to improve quality of the sale and limit future collection items
Manage collections activities for all past due financial accounts, maintaining an impeccable level of service
Accurately secure all required information to fulfill customer applications for products and maintain information and records to limit errors
What we are looking for:
A minimum of 1 year of experience in a customer-facing targeted sales environment; experience in either consumer finance or pay day loan industries is strongly preferred
Secondary school diploma is required; post-secondary education with a background in Business or a Finance is preferred
People Oriented, Enterprising and an excellent communicator with the ability to build memorable customer experiences for every financial sale
Proficient with PCs, Microsoft Office (Excel, Word, and Outlook), strong keyboarding skills and an ability to learn and master new software programs
Ability to multi-task, adapt to change in a dynamic sales environment
Achievement and results oriented with a positive personality to drive sales and increase customer happiness
Insightful, compassionate and operate with integrity with every sale – care deeply for our customers!
Why should you work for goeasy?
To learn more about our phenomenal company please click the links below:
http://goeasy.com/careers/
Inclusion and Equal Opportunity Employment
goeasy is an equal opportunity employer. In addition, goeasy is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation due to a disability and we will work with you to address your needs.
Additional Information:
To be considered for hire, you will be need to successfully pass a criminal background check, credit check, and validation of your work experience. You will be able to provide schedule flexibility to ensure that the location’s hours can be covered to meet our customer’s needs – details by location will be discussed in the interview process.
We thank all interested applicants, however we will only be contacting those for interview who possess the skills and qualifications outlined above.
TAG: PAID1234
easyfinancial is our consumer lending business that offers secured and unsecured installment loans of up to $45,000. It is our mission to provide everyday Canadians the path to a better tomorrow, today, by giving them access to the credit they need and by offering them a second chance when they have been turned down by banks and traditional lenders. With a retail network of nearly 400 locations across Canada and over 2,250 employees, we are able to build lasting relationships with our customers as we help them rebuild their credit and graduate towards prime rates and a brighter financial future.
Working at goeasy during COVID-19:
We are committed to the health and safety of our current and potential employees. Here are some of the things we have done to stay ahead and continue our operations during this pandemic:
Adoption of best practices and protocols to ensure a safe interview and onboarding experience
Continuing to serve our customers through our phone and digital channels
Mandatory social distancing in all of our locations
Maximum person limit in our branches and stores
Rigorous hygiene practices in all branch and store locations
Free virtual healthcare access for all permanent employees
Continued partnerships and donations to foundations & causes we care about ie. Boys and Girls Club of Canada
So, what will you do as a Financial Service Representative?
You will build superior customer sales experiences by engaging, listening and understanding the financial needs of potential customers and matching their needs to our lending solutions in a pleasurable sales environment
You will demonstrate compassion and empathy toward customers to be able to hear their story and help with the most appropriate sale of our financial services based on individual needs
You will welcome and engage customers visiting your branch location or by actively prospecting new clients through a combination marketing and outbound sales call activity with a view to achieving and exceeding branch sales targets
You will capitalize on financial cross-sales and add-on products by paying attention to customer needs to specifically pinpoint sales opportunities while clearly and openly communicating the terms and conditions of our financial products
Review and evaluate online financial loan applications, assess the applicants’ credit worthiness, perform financial analysis, and other risk assessments to improve quality of the sale and limit future collection items
Manage collections activities for all past due financial accounts, maintaining an impeccable level of service
Accurately secure all required information to fulfill customer applications for products and maintain information and records to limit errors
What we are looking for:
A minimum of 1 year of experience in a customer-facing targeted sales environment; experience in either consumer finance or pay day loan industries is strongly preferred
Secondary school diploma is required; post-secondary education with a background in Business or a Finance is preferred
People Oriented, Enterprising and an excellent communicator with the ability to build memorable customer experiences for every financial sale
Proficient with PCs, Microsoft Office (Excel, Word, and Outlook), strong keyboarding skills and an ability to learn and master new software programs
Ability to multi-task, adapt to change in a dynamic sales environment
Achievement and results oriented with a positive personality to drive sales and increase customer happiness
Insightful, compassionate and operate with integrity with every sale – care deeply for our customers!
Why should you work for goeasy?
To learn more about our phenomenal company please click the links below:
http://goeasy.com/careers/
Inclusion and Equal Opportunity Employment
goeasy is an equal opportunity employer. In addition, goeasy is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation due to a disability and we will work with you to address your needs.
Additional Information:
To be considered for hire, you will be need to successfully pass a criminal background check, credit check, and validation of your work experience. You will be able to provide schedule flexibility to ensure that the location’s hours can be covered to meet our customer’s needs – details by location will be discussed in the interview process.
We thank all interested applicants, however we will only be contacting those for interview who possess the skills and qualifications outlined above.
TAG: PAID1234
Business Unit
easyfinancial Lending> Victoria (efs 2101)
Location
2 Locations
If you are looking to join one of Canada’s fastest growing companies, goeasy Ltd. is the place for you! Recognized as one of North America’s Most Engaged Workplaces, we want the best to join our team.
easyfinancial is our consumer lending business that offers secured and unsecured installment loans of up to $45,000. It is our mission to provide everyday Canadians the path to a better tomorrow, today, by giving them access to the credit they need and by offering them a second chance when they have been turned down by banks and traditional lenders. With a retail network of nearly 400 locations across Canada and over 2,250 employees, we are able to build lasting relationships with our customers as we help them rebuild their credit and graduate towards prime rates and a brighter financial future.
Working at goeasy during COVID-19:
We are committed to the health and safety of our current and potential employees. Here are some of the things we have done to stay ahead and continue our operations during this pandemic:
Adoption of best practices and protocols to ensure a safe interview and onboarding experience
Continuing to serve our customers through our phone and digital channels
Mandatory social distancing in all of our locations
Maximum person limit in our branches and stores
Rigorous hygiene practices in all branch and store locations
Free virtual healthcare access for all permanent employees
Continued partnerships and donations to foundations & causes we care about ie. Boys and Girls Club of Canada
So, what will you do as a Financial Service Representative?
You will build superior customer sales experiences by engaging, listening and understanding the financial needs of potential customers and matching their needs to our lending solutions in a pleasurable sales environment
You will demonstrate compassion and empathy toward customers to be able to hear their story and help with the most appropriate sale of our financial services based on individual needs
You will welcome and engage customers visiting your branch location or by actively prospecting new clients through a combination marketing and outbound sales call activity with a view to achieving and exceeding branch sales targets
You will capitalize on financial cross-sales and add-on products by paying attention to customer needs to specifically pinpoint sales opportunities while clearly and openly communicating the terms and conditions of our financial products
Review and evaluate online financial loan applications, assess the applicants’ credit worthiness, perform financial analysis, and other risk assessments to improve quality of the sale and limit future collection items
Manage collections activities for all past due financial accounts, maintaining an impeccable level of service
Accurately secure all required information to fulfill customer applications for products and maintain information and records to limit errors
What we are looking for:
A minimum of 1 year of experience in a customer-facing targeted sales environment; experience in either consumer finance or pay day loan industries is strongly preferred
Secondary school diploma is required; post-secondary education with a background in Business or a Finance is preferred
People Oriented, Enterprising and an excellent communicator with the ability to build memorable customer experiences for every financial sale
Proficient with PCs, Microsoft Office (Excel, Word, and Outlook), strong keyboarding skills and an ability to learn and master new software programs
Ability to multi-task, adapt to change in a dynamic sales environment
Achievement and results oriented with a positive personality to drive sales and increase customer happiness
Insightful, compassionate and operate with integrity with every sale – care deeply for our customers!
Why should you work for goeasy?
To learn more about our phenomenal company please click the links below:
http://goeasy.com/careers/
Inclusion and Equal Opportunity Employment
goeasy is an equal opportunity employer. In addition, goeasy is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation due to a disability and we will work with you to address your needs.
Additional Information:
To be considered for hire, you will be need to successfully pass a criminal background check, credit check, and validation of your work experience. You will be able to provide schedule flexibility to ensure that the location’s hours can be covered to meet our customer’s needs – details by location will be discussed in the interview process.
We thank all interested applicants, however we will only be contacting those for interview who possess the skills and qualifications outlined above.
easyfinancial is our consumer lending business that offers secured and unsecured installment loans of up to $45,000. It is our mission to provide everyday Canadians the path to a better tomorrow, today, by giving them access to the credit they need and by offering them a second chance when they have been turned down by banks and traditional lenders. With a retail network of nearly 400 locations across Canada and over 2,250 employees, we are able to build lasting relationships with our customers as we help them rebuild their credit and graduate towards prime rates and a brighter financial future.
Working at goeasy during COVID-19:
We are committed to the health and safety of our current and potential employees. Here are some of the things we have done to stay ahead and continue our operations during this pandemic:
Adoption of best practices and protocols to ensure a safe interview and onboarding experience
Continuing to serve our customers through our phone and digital channels
Mandatory social distancing in all of our locations
Maximum person limit in our branches and stores
Rigorous hygiene practices in all branch and store locations
Free virtual healthcare access for all permanent employees
Continued partnerships and donations to foundations & causes we care about ie. Boys and Girls Club of Canada
So, what will you do as a Financial Service Representative?
You will build superior customer sales experiences by engaging, listening and understanding the financial needs of potential customers and matching their needs to our lending solutions in a pleasurable sales environment
You will demonstrate compassion and empathy toward customers to be able to hear their story and help with the most appropriate sale of our financial services based on individual needs
You will welcome and engage customers visiting your branch location or by actively prospecting new clients through a combination marketing and outbound sales call activity with a view to achieving and exceeding branch sales targets
You will capitalize on financial cross-sales and add-on products by paying attention to customer needs to specifically pinpoint sales opportunities while clearly and openly communicating the terms and conditions of our financial products
Review and evaluate online financial loan applications, assess the applicants’ credit worthiness, perform financial analysis, and other risk assessments to improve quality of the sale and limit future collection items
Manage collections activities for all past due financial accounts, maintaining an impeccable level of service
Accurately secure all required information to fulfill customer applications for products and maintain information and records to limit errors
What we are looking for:
A minimum of 1 year of experience in a customer-facing targeted sales environment; experience in either consumer finance or pay day loan industries is strongly preferred
Secondary school diploma is required; post-secondary education with a background in Business or a Finance is preferred
People Oriented, Enterprising and an excellent communicator with the ability to build memorable customer experiences for every financial sale
Proficient with PCs, Microsoft Office (Excel, Word, and Outlook), strong keyboarding skills and an ability to learn and master new software programs
Ability to multi-task, adapt to change in a dynamic sales environment
Achievement and results oriented with a positive personality to drive sales and increase customer happiness
Insightful, compassionate and operate with integrity with every sale – care deeply for our customers!
Why should you work for goeasy?
To learn more about our phenomenal company please click the links below:
http://goeasy.com/careers/
Inclusion and Equal Opportunity Employment
goeasy is an equal opportunity employer. In addition, goeasy is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation due to a disability and we will work with you to address your needs.
Additional Information:
To be considered for hire, you will be need to successfully pass a criminal background check, credit check, and validation of your work experience. You will be able to provide schedule flexibility to ensure that the location’s hours can be covered to meet our customer’s needs – details by location will be discussed in the interview process.
We thank all interested applicants, however we will only be contacting those for interview who possess the skills and qualifications outlined above.
Business Unit
easyfinancial Lending> Vaughan (efs 2631)
Location
4 Locations
If you are looking to join one of Canada’s fastest growing companies, goeasy Ltd. is the place for you! Recognized as one of North America’s Most Engaged Workplaces, we want the best to join our team.
easyfinancial is our consumer lending business that offers secured and unsecured installment loans of up to $45,000. It is our mission to provide everyday Canadians the path to a better tomorrow, today, by giving them access to the credit they need and by offering them a second chance when they have been turned down by banks and traditional lenders. With a retail network of nearly 400 locations across Canada and over 2,250 employees, we are able to build lasting relationships with our customers as we help them rebuild their credit and graduate towards prime rates and a brighter financial future.
Working at goeasy during COVID-19:
We are committed to the health and safety of our current and potential employees. Here are some of the things we have done to stay ahead and continue our operations during this pandemic:
Adoption of best practices and protocols to ensure a safe interview and onboarding experience
Continuing to serve our customers through our phone and digital channels
Mandatory social distancing in all of our locations
Maximum person limit in our branches and stores
Rigorous hygiene practices in all branch and store locations
Free virtual healthcare access for all permanent employees
Continued partnerships and donations to foundations & causes we care about ie. Boys and Girls Club of Canada
So, what will you do as a Financial Service Representative?
You will build superior customer sales experiences by engaging, listening and understanding the financial needs of potential customers and matching their needs to our lending solutions in a pleasurable sales environment
You will demonstrate compassion and empathy toward customers to be able to hear their story and help with the most appropriate sale of our financial services based on individual needs
You will welcome and engage customers visiting your branch location or by actively prospecting new clients through a combination marketing and outbound sales call activity with a view to achieving and exceeding branch sales targets
You will capitalize on financial cross-sales and add-on products by paying attention to customer needs to specifically pinpoint sales opportunities while clearly and openly communicating the terms and conditions of our financial products
Review and evaluate online financial loan applications, assess the applicants’ credit worthiness, perform financial analysis, and other risk assessments to improve quality of the sale and limit future collection items
Manage collections activities for all past due financial accounts, maintaining an impeccable level of service
Accurately secure all required information to fulfill customer applications for products and maintain information and records to limit errors
What we are looking for:
A minimum of 1 year of experience in a customer-facing targeted sales environment; experience in either consumer finance or pay day loan industries is strongly preferred
Secondary school diploma is required; post-secondary education with a background in Business or a Finance is preferred
People Oriented, Enterprising and an excellent communicator with the ability to build memorable customer experiences for every financial sale
Proficient with PCs, Microsoft Office (Excel, Word, and Outlook), strong keyboarding skills and an ability to learn and master new software programs
Ability to multi-task, adapt to change in a dynamic sales environment
Achievement and results oriented with a positive personality to drive sales and increase customer happiness
Insightful, compassionate and operate with integrity with every sale – care deeply for our customers!
Why should you work for goeasy?
To learn more about our phenomenal company please click the links below:
http://goeasy.com/careers/
Inclusion and Equal Opportunity Employment
goeasy is an equal opportunity employer. In addition, goeasy is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation due to a disability and we will work with you to address your needs.
Additional Information:
To be considered for hire, you will be need to successfully pass a criminal background check, credit check, and validation of your work experience. You will be able to provide schedule flexibility to ensure that the location’s hours can be covered to meet our customer’s needs – details by location will be discussed in the interview process.
We thank all interested applicants, however we will only be contacting those for interview who possess the skills and qualifications outlined above.
easyfinancial is our consumer lending business that offers secured and unsecured installment loans of up to $45,000. It is our mission to provide everyday Canadians the path to a better tomorrow, today, by giving them access to the credit they need and by offering them a second chance when they have been turned down by banks and traditional lenders. With a retail network of nearly 400 locations across Canada and over 2,250 employees, we are able to build lasting relationships with our customers as we help them rebuild their credit and graduate towards prime rates and a brighter financial future.
Working at goeasy during COVID-19:
We are committed to the health and safety of our current and potential employees. Here are some of the things we have done to stay ahead and continue our operations during this pandemic:
Adoption of best practices and protocols to ensure a safe interview and onboarding experience
Continuing to serve our customers through our phone and digital channels
Mandatory social distancing in all of our locations
Maximum person limit in our branches and stores
Rigorous hygiene practices in all branch and store locations
Free virtual healthcare access for all permanent employees
Continued partnerships and donations to foundations & causes we care about ie. Boys and Girls Club of Canada
So, what will you do as a Financial Service Representative?
You will build superior customer sales experiences by engaging, listening and understanding the financial needs of potential customers and matching their needs to our lending solutions in a pleasurable sales environment
You will demonstrate compassion and empathy toward customers to be able to hear their story and help with the most appropriate sale of our financial services based on individual needs
You will welcome and engage customers visiting your branch location or by actively prospecting new clients through a combination marketing and outbound sales call activity with a view to achieving and exceeding branch sales targets
You will capitalize on financial cross-sales and add-on products by paying attention to customer needs to specifically pinpoint sales opportunities while clearly and openly communicating the terms and conditions of our financial products
Review and evaluate online financial loan applications, assess the applicants’ credit worthiness, perform financial analysis, and other risk assessments to improve quality of the sale and limit future collection items
Manage collections activities for all past due financial accounts, maintaining an impeccable level of service
Accurately secure all required information to fulfill customer applications for products and maintain information and records to limit errors
What we are looking for:
A minimum of 1 year of experience in a customer-facing targeted sales environment; experience in either consumer finance or pay day loan industries is strongly preferred
Secondary school diploma is required; post-secondary education with a background in Business or a Finance is preferred
People Oriented, Enterprising and an excellent communicator with the ability to build memorable customer experiences for every financial sale
Proficient with PCs, Microsoft Office (Excel, Word, and Outlook), strong keyboarding skills and an ability to learn and master new software programs
Ability to multi-task, adapt to change in a dynamic sales environment
Achievement and results oriented with a positive personality to drive sales and increase customer happiness
Insightful, compassionate and operate with integrity with every sale – care deeply for our customers!
Why should you work for goeasy?
To learn more about our phenomenal company please click the links below:
http://goeasy.com/careers/
Inclusion and Equal Opportunity Employment
goeasy is an equal opportunity employer. In addition, goeasy is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation due to a disability and we will work with you to address your needs.
Additional Information:
To be considered for hire, you will be need to successfully pass a criminal background check, credit check, and validation of your work experience. You will be able to provide schedule flexibility to ensure that the location’s hours can be covered to meet our customer’s needs – details by location will be discussed in the interview process.
We thank all interested applicants, however we will only be contacting those for interview who possess the skills and qualifications outlined above.
If you are looking to join one of Canada’s fastest growing companies, goeasy Ltd. is the place for you! Recognized as Canada’s Most Admired Corporate Cultures, GTA's Top 100 Employers, one of Canada’s Top 50 Fintech’s and North America’s Most Engaged Workplaces, we want the best and brightest to join our team.
We are a publicly traded company on the TSX with over 4000% shareholder return since 2001, goeasy operates two main business units. easyfinancial is our consumer lending business that offers secured and unsecured installment loans of up to $45,000 and easyhome is Canada’s largest merchandise lease-to-own company. It is our vision to provide everyday Canadians the path for a better tomorrow, today by giving them access to the credit they need and by offering them a second chance when they have been turned down by banks and traditional lenders. With a retail network of nearly 400 locations across Canada and over 2000 employees, we are able to build lasting relationships with our customers as we help them rebuild their credit and graduate towards prime rates and a brighter financial future.
We are seeking a Manager, Enterprise Systems (Applications) reporting directly to Director, IT Applications. You will be managing full lifecycle of a portfolio of IT Applications, in addition be responsible for overseeing the development, modification and implementation of application integration solutions to meet business needs and to achieve the desired business results. This includes identifying opportunities for improvements, improving organizational efficiency and effectiveness, as well as conceptualizing and building innovative solutions. You will be responsible for providing direction to the greater team and partnering with stakeholders across the organization to deliver capabilities to our clients and ensuring smooth day-to-day Business operations and stability of applications.
A successful candidate will have extensive hands-on experience leading system analysis, design, and development in an enterprise environment.
Responsibilities:
Lead and drive implementation of technology projects based on project objectives and business requirements
Manage & lead onshore and offshore development teams / vendors
Lead application development, perform code reviews, work with software vendors, coach developers, and advise internal and external teams of development standards, requirements, methodology and processes
Ability to manage a portfolio - time management, prioritization, setting customer expectations.
Engagement Planning - technical understanding, strategic and API-led mindset.
Ability to deliver new innovative solutions different from legacy-based applications.
Play an active role in the transformation of legacy Core applications.
Provide overall management of technology conversion, integration, and decommission from due diligence to implementation.
Deep program management experience managing multiple projects varying in size at one time.
Track record of reviving high pressure/at-risk accounts.
Participate in defect triage and work with project teams to resolve prioritized defect fixes.
Work with Project Manager to deliver broad-based, often complex, communication for internal and/or external audiences.
Responsible for managing and evaluating staff performance for professional development of the staff.
Hire, develop, coach, lead and retain top-tier system and business system analysts, with a focus on building and improving a team and culture that is able to assist in employing best in class practices to support and drive high levels of internal and external customer satisfaction.
Solution Design – help design and build applications, data, and technology specifications.
Coding and Configuration – oversight of the processes including automated build and testing processes.
Solution Implementation – responsible for end-to-end solution delivery for technology projects on agreed time, budget, and quality.
Application Roadmaps - support build out of new business solutions and evolution of existing functionalities ensuring they tie into the approved business and technology roadmaps.
Demand Management – support processes that encompass evaluation of business needs against the available team capacity specifically assessing the ability of our Organization, Vendors, and Processes to carry out the prioritized activities.
Requirements Gathering – manage processes inclusive of functional, system and architectural requirements following Agile or Waterfall methodology.
Quality Assurance – support internal business & technology teams responsible to meet all acceptance criteria, inclusive of functional and performance Service Level Agreements.
Vendor Management – help processes ensuring that all contracts with suppliers support the needs of the business, and that all suppliers meet their contractual Service Level commitments.
Qualifications:
Experience leading IT Development projects specific to financial applications.
Must have experience with back-end/ processing technologies including payments.
A minimum of 5 years in-depth experience managing IT and Business projects.
Computer Science or related degree.
PMP/Scrum master certifications preferred.
Proven team management and Project Management skills.
Excellent customer service skills.
Exceptional oral and written communication skills in English.
Experience in developing and delivering efficient and value-added governance processes.
Experience with Cloud-based solutions.
Nice to have:
Salesforce related experience.
Financial applications (LMS).
SQL writing and ability to understand complex code.
Inclusion and Equal Opportunity Employment
goeasy is an equal opportunity employer. In addition, goeasy is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
Additional Information:
All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire. We thank all interested applicants, however we will only be contacting those for interview who possess the skills and qualifications outlined above.
Why should you work for goeasy?
To learn more about our great company please click the links below:
http://goeasy.com/careers/
PAID1234
#LI-POST
We are a publicly traded company on the TSX with over 4000% shareholder return since 2001, goeasy operates two main business units. easyfinancial is our consumer lending business that offers secured and unsecured installment loans of up to $45,000 and easyhome is Canada’s largest merchandise lease-to-own company. It is our vision to provide everyday Canadians the path for a better tomorrow, today by giving them access to the credit they need and by offering them a second chance when they have been turned down by banks and traditional lenders. With a retail network of nearly 400 locations across Canada and over 2000 employees, we are able to build lasting relationships with our customers as we help them rebuild their credit and graduate towards prime rates and a brighter financial future.
We are seeking a Manager, Enterprise Systems (Applications) reporting directly to Director, IT Applications. You will be managing full lifecycle of a portfolio of IT Applications, in addition be responsible for overseeing the development, modification and implementation of application integration solutions to meet business needs and to achieve the desired business results. This includes identifying opportunities for improvements, improving organizational efficiency and effectiveness, as well as conceptualizing and building innovative solutions. You will be responsible for providing direction to the greater team and partnering with stakeholders across the organization to deliver capabilities to our clients and ensuring smooth day-to-day Business operations and stability of applications.
A successful candidate will have extensive hands-on experience leading system analysis, design, and development in an enterprise environment.
Responsibilities:
Lead and drive implementation of technology projects based on project objectives and business requirements
Manage & lead onshore and offshore development teams / vendors
Lead application development, perform code reviews, work with software vendors, coach developers, and advise internal and external teams of development standards, requirements, methodology and processes
Ability to manage a portfolio - time management, prioritization, setting customer expectations.
Engagement Planning - technical understanding, strategic and API-led mindset.
Ability to deliver new innovative solutions different from legacy-based applications.
Play an active role in the transformation of legacy Core applications.
Provide overall management of technology conversion, integration, and decommission from due diligence to implementation.
Deep program management experience managing multiple projects varying in size at one time.
Track record of reviving high pressure/at-risk accounts.
Participate in defect triage and work with project teams to resolve prioritized defect fixes.
Work with Project Manager to deliver broad-based, often complex, communication for internal and/or external audiences.
Responsible for managing and evaluating staff performance for professional development of the staff.
Hire, develop, coach, lead and retain top-tier system and business system analysts, with a focus on building and improving a team and culture that is able to assist in employing best in class practices to support and drive high levels of internal and external customer satisfaction.
Solution Design – help design and build applications, data, and technology specifications.
Coding and Configuration – oversight of the processes including automated build and testing processes.
Solution Implementation – responsible for end-to-end solution delivery for technology projects on agreed time, budget, and quality.
Application Roadmaps - support build out of new business solutions and evolution of existing functionalities ensuring they tie into the approved business and technology roadmaps.
Demand Management – support processes that encompass evaluation of business needs against the available team capacity specifically assessing the ability of our Organization, Vendors, and Processes to carry out the prioritized activities.
Requirements Gathering – manage processes inclusive of functional, system and architectural requirements following Agile or Waterfall methodology.
Quality Assurance – support internal business & technology teams responsible to meet all acceptance criteria, inclusive of functional and performance Service Level Agreements.
Vendor Management – help processes ensuring that all contracts with suppliers support the needs of the business, and that all suppliers meet their contractual Service Level commitments.
Qualifications:
Experience leading IT Development projects specific to financial applications.
Must have experience with back-end/ processing technologies including payments.
A minimum of 5 years in-depth experience managing IT and Business projects.
Computer Science or related degree.
PMP/Scrum master certifications preferred.
Proven team management and Project Management skills.
Excellent customer service skills.
Exceptional oral and written communication skills in English.
Experience in developing and delivering efficient and value-added governance processes.
Experience with Cloud-based solutions.
Nice to have:
Salesforce related experience.
Financial applications (LMS).
SQL writing and ability to understand complex code.
Inclusion and Equal Opportunity Employment
goeasy is an equal opportunity employer. In addition, goeasy is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
Additional Information:
All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire. We thank all interested applicants, however we will only be contacting those for interview who possess the skills and qualifications outlined above.
Why should you work for goeasy?
To learn more about our great company please click the links below:
http://goeasy.com/careers/
PAID1234
#LI-POST
Business Unit
easyhome Leasing> Clarenville (eh 926)
Location
Clarenville, Newfoundland & Labrador
easyhome is the largest merchandise lease-to-own company in Canada. With over 170 locations from coast to coast, we offer top quality, brand name household furnishings, appliances and home electronics to consumers on convenient weekly or monthly leasing agreements.
Working at goeasy during COVID-19:
We are committed to the health and safety of our current and potential employees. Here are some of the things we have done to stay ahead and continue our operations during this pandemic:
Adoption of best practices and protocols to ensure a safe interview and onboarding experience
Continuing to serve our customers through our phone and digital channels
Mandatory social distancing in all of our locations
Maximum person limit in our branches and stores
Rigorous hygiene practices in all branch and store locations
Free virtual healthcare access for all permanent employees
Continued partnerships and donations to foundations & causes we care about ie. Boys and Girls Club of Canada
So what will you do as a Financial Service Representative?
Create superior customer sales experiences by engaging, listening and understanding the financial needs of potential customers and matching their needs to our lending solutions in a pleasurable sales environment
Demonstrating compassion and empathy toward customers to be able to hear their story and help with the most appropriate sale of our financial services based on individual needs
Welcome and engage customers visiting your store location or by actively prospecting new clients through a combination marketing and outbound sales call activity with a view to achieving and exceeding store sales targets
Capitalize on financial cross-sales and add-on products by paying attention to customer needs to specifically pinpoint sales opportunities while transparently and openly communicating the terms and conditions of our financial products
Review and evaluate online financial loan applications, assess the applicants’ credit worthiness, perform financial analysis, and other risk assessments to maximize quality of the sale and limit future collection items
Manage collections activities for all past due financial accounts, maintaining an impeccable level of service
Accurately secure all required information to fulfill customer applications for products and maintain information and records to limit errors
What we are looking for:
A minimum of 1 year of experience in a customer-facing targeted sales environment; experience in either consumer finance or pay day loan industries is strongly preferred
Secondary school diploma is required; post-secondary education with a background in Business or a Finance is preferred
People Oriented, Enterprising and an excellent communicator with the ability to create memorable customer experiences for every financial sale
Proficient with PCs, Microsoft Office (Excel, Word, and Outlook), strong keyboarding skills and an ability to learn and master new software programs
Ability to multi-task, adapt to change in a fast-paced sales environment
Achievement and results oriented with a positive attitude to drive sales and increase customer satisfaction
Empathetic, compassionate and operate with integrity with every sale – really care for our customers!
Inclusion and Equal Opportunity Employment
goeasy is an equal opportunity employer. In addition, goeasy is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
Additional Information:
All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire. Candidates must provide schedule flexibility to ensure that the location’s hours can be covered to meet our customer’s needs – details by location will be discussed in the interview process.
We thank all interested applicants, however we will only be contacting those for interview who possess the skills and qualifications outlined above.
Why should you work for goeasy?
To learn more about our great company please click the links below:
http://goeasy.com/careers/
Working at goeasy during COVID-19:
We are committed to the health and safety of our current and potential employees. Here are some of the things we have done to stay ahead and continue our operations during this pandemic:
Adoption of best practices and protocols to ensure a safe interview and onboarding experience
Continuing to serve our customers through our phone and digital channels
Mandatory social distancing in all of our locations
Maximum person limit in our branches and stores
Rigorous hygiene practices in all branch and store locations
Free virtual healthcare access for all permanent employees
Continued partnerships and donations to foundations & causes we care about ie. Boys and Girls Club of Canada
So what will you do as a Financial Service Representative?
Create superior customer sales experiences by engaging, listening and understanding the financial needs of potential customers and matching their needs to our lending solutions in a pleasurable sales environment
Demonstrating compassion and empathy toward customers to be able to hear their story and help with the most appropriate sale of our financial services based on individual needs
Welcome and engage customers visiting your store location or by actively prospecting new clients through a combination marketing and outbound sales call activity with a view to achieving and exceeding store sales targets
Capitalize on financial cross-sales and add-on products by paying attention to customer needs to specifically pinpoint sales opportunities while transparently and openly communicating the terms and conditions of our financial products
Review and evaluate online financial loan applications, assess the applicants’ credit worthiness, perform financial analysis, and other risk assessments to maximize quality of the sale and limit future collection items
Manage collections activities for all past due financial accounts, maintaining an impeccable level of service
Accurately secure all required information to fulfill customer applications for products and maintain information and records to limit errors
What we are looking for:
A minimum of 1 year of experience in a customer-facing targeted sales environment; experience in either consumer finance or pay day loan industries is strongly preferred
Secondary school diploma is required; post-secondary education with a background in Business or a Finance is preferred
People Oriented, Enterprising and an excellent communicator with the ability to create memorable customer experiences for every financial sale
Proficient with PCs, Microsoft Office (Excel, Word, and Outlook), strong keyboarding skills and an ability to learn and master new software programs
Ability to multi-task, adapt to change in a fast-paced sales environment
Achievement and results oriented with a positive attitude to drive sales and increase customer satisfaction
Empathetic, compassionate and operate with integrity with every sale – really care for our customers!
Inclusion and Equal Opportunity Employment
goeasy is an equal opportunity employer. In addition, goeasy is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
Additional Information:
All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire. Candidates must provide schedule flexibility to ensure that the location’s hours can be covered to meet our customer’s needs – details by location will be discussed in the interview process.
We thank all interested applicants, however we will only be contacting those for interview who possess the skills and qualifications outlined above.
Why should you work for goeasy?
To learn more about our great company please click the links below:
http://goeasy.com/careers/
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