Join one of Canada’s fastest-growing companies and be part of something extraordinary – welcome to goeasy! At goeasy, our people and culture are at the heart of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades such as Waterstone Canada’s Most Admired Corporate Cultures, Canada’s Top Growing Companies, and the TSX30, highlighting us as one of the top performers on the TSX. We’re also honoured to be named a Greater Toronto Top Employer and recognized by Great Place to Work® as having the Best Workplaces for Women & Most Trusted Executive Teams, and included on TIME Magazine’s 2025 list of Canada’s Best Companies.  These honours reflect our commitment to fostering an inclusive, high-performance culture where talent thrives and innovation drives us forward. 
As one of Canada’s leading alternative consumer lenders, we’re passionate about helping everyday Canadians create a brighter future. Our vision is to provide a path to a better tomorrow, today. We offer a full range of products, including non-prime leasing, unsecured and secured loans, and point-of-sale financing through easyhome, easyfinancial, and LendCare.
If you're seeking an exciting, high-growth environment where your contributions truly matter, we want to hear from you! Join us, and together, let's create a future of financial empowerment.

About the Role
The Vice President, Government Relations & Public Affairs plays a crucial role in developing, shaping and executing goeasy’s government relations and public affairs strategy.
This highly visible role will build and manage complex relationships with key government, media, and industry stakeholders. By monitoring relevant government policies, legislation and regulations, you will raise goeasy’s visibility among key decision-makers and help advance proactive strategies that support our business objectives — particularly those impacting consumer lending, financial services, and fintech innovation.
Reporting to the Chief Legal Officer, this individual will lead a comprehensive policy, public affairs, and stakeholder relations program that strengthens goeasy’s reputation and influence among key external audiences.

Key Responsibilities

Government Relations Strategy & Policy Development

Develop and implement a strategic approach to government relations that balances goeasy’s business requirements with the intricacies of all levels of applicable government.
Monitor legislative and regulatory developments across all jurisdictions and prepare policy briefs, position papers, and testimony for hearings and consultations.
Advise on complex legal matters and tailor recommendations to meet business goals as outlined by the Executive Leadership Team and applicable to a publicly traded company (TSX: GSY).
Collaborate with the Chief Legal Officer to implement the government relations strategy and advance organizational and brand objectives.
Oversee regulatory affairs activity across relevant jurisdictions, consulting with internal stakeholders, tracking developments, and coordinating timely responses to emerging requirements.

Stakeholder Engagement & Representation

Lead engagement with federal, provincial, and municipal government officials, regulators, and industry associations to raise awareness, influence policy, and position goeasy as a trusted leader in the alternative lending space.
Represent goeasy in meetings with senior government officials, key stakeholders, and third-party influencers.
Manage relationships with government relations agencies, ensuring timely and appropriate completion of assigned work.Ensure compliance with lobbying and political activity regulations.

Public Affairs & Communications

Lead strategic communications related to public policy, regulatory issues, and corporate reputation, working closely with internal and external communications teams.
Develop engaging materials for government and stakeholder engagement, including presentations, briefing notes, speeches, consultation responses, and other communication collateral.
Oversee development of public messaging, press releases, op-eds, and social media content related to policy and advocacy.
Partner with the communications team to manage proactive media outreach and issues management, ensuring clear and timely messaging to all stakeholders.

Legal & Regulatory Advisory

Provide legal direction and oversight on key corporate transactions, regulatory matters, and legal proceedings, including management of external counsel and contract review.
Advise and provide legal direction relating to regulatory and governance requirements for mergers and acquisitions, partnerships, and sponsorship initiatives.
Support enterprise risk management and ensure the Chief Legal Officer is apprised of material issues or emerging risks.

Qualifications

10+ years of related experience, either in a legal, public sector, or corporate government relations capacity.
Membership in good standing with the Law Society of Ontario (or other provincial equivalent), with demonstrated expertise in all relevant areas of law.
Post-secondary education in a field such as law, government relations, or similar.
Strong government and public relations acumen, including deep knowledge of various levels of government.
Proven experience developing and implementing government relations, public relations, and media relations plans.
Strong presence with superior relationship-building skills and success connecting with functional leaders, partners, and stakeholders.
Excellent written and verbal communication skills; French–English bilingualism is an asset.
High attention to detail with the ability to work under pressure and meet tight deadlines.
Confident, proactive self-starter with strong initiative and ability to take plans from concept to execution.
We offer a Flexible Work Program that provides you the ability to work three days onsite per week, from our Mississauga office.
Internal Applicants: please apply through the link and provide written endorsement from your current manager.
Diversity, Inclusion, and Equal Opportunity Employment:
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. goeasy is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. As an equal opportunity employer, we are committed to providing accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Please let the talent acquisition team know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.  

Additional Information: 
All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire. We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.  
#LI-RU1

 

Rejoignez easyfinancière, acteur dans les prêts à la consommation, et responsable de la croissance rapide de goeasy. Chez goeasy, nos nos employés et notre culture sont au cœur de tout ce que nous faisons, et nous sommes fiers d'etre reconnus pour cela. Nous avons obtenu des récompenses prestigieuses, notamment en étant nommés l'une des Canada’s Top Growing Companies, en étant certifiés Excellent lieu de travail®, en étant reconnus parmi les Meilleurs lieux de travail dirigés par des femmes et en ayant l'une des Meilleurs lieux de travail avec les équipes de direction les plus fiables, et en figurant sur la liste 2025 des meilleures entreprises du Canada établie par le magazine TIME. Ces réalisations témoignent de notre engagement à créer une culture inclusive et performante où les gens s'épanouissent et où l'innovation nous fait avancer.
En tant que l’un des principaux prêteurs alternatifs au Canada, chez easyfinancière, nous croyons que tout le monde mérite un accès équitable au crédit, et depuis notre création, nous travaillons avec des clients comme vous pour en faire une réalité. Nous offrons un soulagement financier et une seconde chance lorsque les banques ne sont pas une option. Notre vision est d’offrir une voie vers un meilleur lendemain, dès aujourd'hui.
Pourquoi travailler chez nous?

Structure de primes mensuelles concurrentielles
Bureaux de pointe avec salle de sport gratuite et salle de jeux
Profitez de notre programme de contrepartie REER et du Régime d'achat d'actions des employés
Rabais pour les employés sur les meubles, l’électronique et les électroménagers
Accès aux soins de santé 24/7 avec rendez-vous médicaux virtuels
Personnalisez vos avantages grâce à un régime modulable incluant des options avec couverture à 100 %
Programmes de formation interne et plateformes incluant formation spécifique au poste, accompagnement de carrière, excellence en leadership, mentorat et bien d’autres
Célébrez comme il se doit, avec congé PAYÉ pour votre anniversaire! En plus de 5 jours personnels et deux semaines de vacances payées
Pour une vue d’ensemble de la rémunération globale, cliquez ici.
Une journée dans la vie d’un Représentant des services financiers :

Établir une relation solide en accueillant et en engageant les clients en personne, par téléphone et par courriel.
Faire preuve de compassion et d’empathie envers nos clients en comprenant leur situation et leurs besoins, et en les dirigeant vers un produit financier approprié.
Sensibiliser et habiliter les clients à atteindre leurs objectifs financiers en améliorant leur crédit.
Tirer parti des ventes croisées financières et des produits complémentaires.
Communiquer les modalités et conditions de nos produits financiers.
Examiner et évaluer les prêts potentiels à l’aide d’analyses financières et d’autres évaluations de risques.
Gérer les activités de recouvrement pour tous les comptes financiers en souffrance.
Recueillir toutes les renseignements nécessaires pour compléter les demandes de produits et services des clients avec une grande attention aux détails.
Ce que nous recherchons :

Communicateur hors pair, axé sur les résultats et les relations, désireux de stimuler les ventes et d’accroître la satisfaction de la clientèle.
Expérience avec Salesforce et Wealthview considérée comme un atout.
Expérience dans un environnement en contact direct avec la clientèle et à l’aise avec les interactions téléphoniques.
Capacité à atteindre et dépasser les objectifs mensuels.
Solides compétences en gestion des objections et en négociation / Capacité à penser de manière créative.
Capacité à s’adapter rapidement et à proposer des solutions en temps opportun.
Compétence à traduire des informations complexes dans un langage accessible pour les clients.
Capacité à réussir les vérifications d’antécédents (judiciaires, emploi et crédit)
Diversité, inclusion et égalité des chances en matière d’emploi :

Chez goeasy, nous croyons que nous ne pouvons être les meilleurs que lorsque chacun peut se présenter au travail en étant son meilleur soi-même. goeasy s’engage à maintenir un milieu de travail inclusif, équitable et accessible. En apprenant les uns des autres à travers nos différences, nous tirons notre force de notre personnel et de nos perspectives. En tant qu’employeur souscrivant au principe de l’égalité des chances, nous nous engageons à offrir des accommodements (y compris des salles de réunion accessibles, sous-titrage pour les entrevues virtuelles, etc.) afin d’éliminer les obstacles et de favoriser la participation à toutes les étapes du processus d’embauche. Veuillez informer l’équipe d’acquisition de talents si vous avez besoin d’un accommodement et nous travaillerons avec vous pour répondre à vos besoins.

Informations supplémentaires : Tous les candidats considérés pour une embauche doivent passer une vérification des antécédents judiciaires, une vérification de crédit et une validation de leur expérience professionnelle.
Nous remercions tous les candidats intéressés; toutefois, nous ne communiquerons qu’avec ceux qui possèdent les compétences et qualifications mentionnées ci-dessus pour les inviter à une entrevue.

Join easyfinancial, the consumer lending driver behind goeasy’s rapid growth. At goeasy, our people and culture are at the heart of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades including being named one of Canada’s Top Growing Companies, certified as a Great Place to Work®, and recognized among the Best Workplaces for Women and for having one of the Most Trusted Executive Teams, and included on TIME Magazine’s 2025 list of Canada’s Best Companies. These honors reflect our commitment to fostering an inclusive, high-performance culture where talent thrives, and innovation drives us forward. 
As one of Canada’s leading alternative consumer lenders, easyfinancial is on a mission to redefine access to credit. Since day one, we’ve been helping Canadians break through financial barriers and take control of their futures. When traditional banks say no, we say there's another way — offering real solutions, real relief, and a real second chance. Our vision? A path to a better tomorrow — starting today. 
Why work with us?   

Leverage our RRSP match and Employee Share Purchase Plan programs.  
Employee discounts on furniture, electronics, and appliances.  
Access 24/7 healthcare with Virtual Doctor Appointments.  
Personalize your benefits with a customizable package including options for 100% coverage.  
Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others.  
Celebrate properly, with your birthday off PAID! Along with paid vacation and personal days.   
For complete picture of total rewards, please click here.
A day in the life of a Financial Service Representative: 

Build strong relationship by welcoming and engaging customers in person, over the phone, and by email.
Demonstrate compassion and empathy for our customers by understanding their situation and needs and matching them to a suitable financial product.
Educate and empower customers to achieve their financial goals through building their credit.
Capitalize on financial cross-sales and add-on products.
Manage collections activities for all past due financial accounts.
Secure all required information to fulfill customer applications for products and services with strong attention to detail.
What we are looking for: 

Excellent communicator who is people and results-oriented, looking to drive sales and increase customer satisfaction. 
Experience in a customer-facing environment and comfortable interacting with customers over the phone. 
Strong objection handling and negotiation skills. 
Financially motivated sales representatives who thrive in fast-paced and competitive environments. 
Able to pass background checks (criminal, employment, and credit). 
Must be legally eligible to work in Canada on a full-time basis at the time of application; we are not able to provide sponsorship.
 
Diversity, Inclusion, and Equal Opportunity Employment:  
 At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. goeasy is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. As an equal opportunity employer, we are committed to providing accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Please let the talent acquisition team know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.  

 Additional Information: All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.   
 We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.  

Join easyhome — Canada’s largest lease-to-own business and a proud part of the goeasy family. At goeasy, our people and culture are the heartbeat of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades including being named one of Canada’s Top Growing Companies, certified as a Great Place to Work®, and recognized among the Best Workplaces for Women and for having one of the Most Trusted Executive Teams, and included on TIME Magazine’s 2025 list of Canada’s Best Companies. These achievements speak to our commitment to building an inclusive, high-performance culture where people thrive and innovation drives us forward. 
At easyhome, we make more than home goods accessible — we help Canadians build brighter futures. Through flexible weekly and monthly payment plans, we give our customers the power to furnish their homes, improve their quality of life, and take steps toward stronger financial standing. If you’re passionate about making a difference, join us and be part of a team that empowers people to create comfortable, confident lives — one lease at a time. 
Why work with us? 

Leverage our RRSP match and Employee Share Purchase Plan programs.  
Employee discounts on furniture, electronics, and appliances.  
Access 24/7 healthcare with Virtual Doctor Appointments.  
Personalize your benefits with a customizable package including options for 100% coverage.  
Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others.  
Celebrate properly, with your birthday off PAID! Along with paid vacation and personal days.   
For complete picture of total rewards, please click here.
A Day in the life of a Delivery Specialist: 

Build superior customer sales experiences by welcoming and engaging customers in person, over the phone, and by email 
Support retail operations by supporting the merchandising and maintenance of the store 
Deliver best in class service when delivering our products to customers’ homes 
General maintenance on the truck and around the store daily 
Providing exceptional customer service throughout the moving process + addressing customer concerns and ensuring satisfaction 
Coordinate and finalizing paperwork with customers onsite 
What we are looking for: 

Full class driver’s license with a driver’s abstract in good standing 
Ability to lift 50+ pounds and move large home goods 
Excellent communicator who is people and results-oriented looking to drive sales and increase customer satisfaction 
Some experience in a customer-facing environment 
Ability to multitask and work efficiently  
Able to pass background checks (criminal, employment, driving history) 
Diversity, Inclusion, and Equal Opportunity Employment:  
 At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. goeasy is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. As an equal opportunity employer, we are committed to providing accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Please let the talent acquisition team know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.  

Additional Information: All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.   
We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.

Join easyhome — Canada’s largest lease-to-own business and a proud part of the goeasy family. At goeasy, our people and culture are the heartbeat of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades including being named one of Canada’s Top Growing Companies, certified as a Great Place to Work®, and recognized among the Best Workplaces for Women and for having one of the Most Trusted Executive Teams, and included on TIME Magazine’s 2025 list of Canada’s Best Companies. These achievements speak to our commitment to building an inclusive, high-performance culture where people thrive and innovation drives us forward. 
At easyhome, we make more than home goods accessible — we help Canadians build brighter futures. Through flexible weekly and monthly payment plans, we give our customers the power to furnish their homes, improve their quality of life, and take steps toward stronger financial standing. If you’re passionate about making a difference, join us and be part of a team that empowers people to create comfortable, confident lives — one lease at a time. 
Why work with us? 

Leverage our RRSP match and Employee Share Purchase Plan programs.  
Employee discounts on furniture, electronics, and appliances.  
Access 24/7 healthcare with Virtual Doctor Appointments.  
Personalize your benefits with a customizable package including options for 100% coverage.  
Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others.  
Celebrate properly, with your birthday off PAID! Along with paid vacation and personal days.   
For complete picture of total rewards, please click here.
A day in a life of a Leasing Specialist: 

Build superior customer sales experiences by welcoming and engaging customers in person, over the phone, and by email 
Demonstrate compassion and empathy for our customers by understanding their situation and needs 
Educate and empower customers to achieve their financial goals through building their credit 
Communicate the terms and conditions of our financial products 
Support retail operations by managing customer accounts, collection activities, the merchandising and maintenance of the store 
Verifying pricing on items daily 
Secure all required information to fulfill customer applications for products and services with strong attention to detail 
Communicating the terms and conditions of our lease agreements and follow best in class sales practices to minimize future collections
Keep your store looking its best by maintaining cleanliness, organization, and a customer-ready environment.
Bring products to life by assembling and disassembling electronics and home furnishings as needed.
Be part of the delivery experience by assisting the Delivery Driver with safely loading, unloading, and placing home furnishings in customers’ homes as needed.

What we are looking for: 

Excellent communicator who is people and results-oriented looking to drive sales and increase customer satisfaction 
Combination of technical and interpersonal skills 
Comfortable with repetitive tasks + ability to multitask 
Comfortable following up with customers via phone + attention to detail 
Some experience in a customer-facing environment 
Able to pass background checks (criminal, employment) 
Full class driver’s license is considered an asset 
Ability to lift 50+ pounds is considered an asset

Diversity, Inclusion, and Equal Opportunity Employment:  
 At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. goeasy is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. As an equal opportunity employer, we are committed to providing accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Please let the talent acquisition team know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.  

 Additional Information: All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.   
 We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.

Join easyfinancial, the consumer lending driver behind goeasy’s rapid growth. At goeasy, our people and culture are at the heart of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades including being named one of Canada’s Top Growing Companies, certified as a Great Place to Work®, and recognized among the Best Workplaces for Women and for having one of the Most Trusted Executive Teams, and included on TIME Magazine’s 2025 list of Canada’s Best Companies. These honors reflect our commitment to fostering an inclusive, high-performance culture where talent thrives, and innovation drives us forward. 
As one of Canada’s leading alternative consumer lenders, easyfinancial is on a mission to redefine access to credit. Since day one, we’ve been helping Canadians break through financial barriers and take control of their futures. When traditional banks say no, we say there's another way — offering real solutions, real relief, and a real second chance. Our vision? A path to a better tomorrow — starting today. 
Why work with us?   

Leverage our RRSP match and Employee Share Purchase Plan programs.  
Employee discounts on furniture, electronics, and appliances.  
Access 24/7 healthcare with Virtual Doctor Appointments.  
Personalize your benefits with a customizable package including options for 100% coverage.  
Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others.  
Celebrate properly, with your birthday off PAID! Along with paid vacation and personal days.   
For complete picture of total rewards, please click here.
A day in the life of a Financial Service Representative: 

Build strong relationship by welcoming and engaging customers in person, over the phone, and by email.
Demonstrate compassion and empathy for our customers by understanding their situation and needs and matching them to a suitable financial product.
Educate and empower customers to achieve their financial goals through building their credit.
Capitalize on financial cross-sales and add-on products.
Manage collections activities for all past due financial accounts.
Secure all required information to fulfill customer applications for products and services with strong attention to detail.
What we are looking for: 

Excellent communicator who is people and results-oriented, looking to drive sales and increase customer satisfaction. 
Experience in a customer-facing environment and comfortable interacting with customers over the phone. 
Strong objection handling and negotiation skills. 
Financially motivated sales representatives who thrive in fast-paced and competitive environments. 
Able to pass background checks (criminal, employment, and credit). 
Must be legally eligible to work in Canada on a full-time basis at the time of application; we are not able to provide sponsorship.
 
Diversity, Inclusion, and Equal Opportunity Employment:  
 At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. goeasy is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. As an equal opportunity employer, we are committed to providing accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Please let the talent acquisition team know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.  

 Additional Information: All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.   
 We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.  

 

Rejoignez easyfinancière, acteur dans les prêts à la consommation, et responsable de la croissance rapide de goeasy. Chez goeasy, nos nos employés et notre culture sont au cœur de tout ce que nous faisons, et nous sommes fiers d'etre reconnus pour cela. Nous avons obtenu des récompenses prestigieuses, notamment en étant nommés l'une des Canada’s Top Growing Companies, en étant certifiés Excellent lieu de travail®, en étant reconnus parmi les Meilleurs lieux de travail dirigés par des femmes et en ayant l'une des Meilleurs lieux de travail avec les équipes de direction les plus fiables, et en figurant sur la liste 2025 des meilleures entreprises du Canada établie par le magazine TIME. Ces réalisations témoignent de notre engagement à créer une culture inclusive et performante où les gens s'épanouissent et où l'innovation nous fait avancer.
En tant que l’un des principaux prêteurs alternatifs au Canada, chez easyfinancière, nous croyons que tout le monde mérite un accès équitable au crédit, et depuis notre création, nous travaillons avec des clients comme vous pour en faire une réalité. Nous offrons un soulagement financier et une seconde chance lorsque les banques ne sont pas une option. Notre vision est d’offrir une voie vers un meilleur lendemain, dès aujourd'hui.
Pourquoi travailler chez nous?

Structure de primes mensuelles concurrentielles
Bureaux de pointe avec salle de sport gratuite et salle de jeux
Profitez de notre programme de contrepartie REER et du Régime d'achat d'actions des employés
Rabais pour les employés sur les meubles, l’électronique et les électroménagers
Accès aux soins de santé 24/7 avec rendez-vous médicaux virtuels
Personnalisez vos avantages grâce à un régime modulable incluant des options avec couverture à 100 %
Programmes de formation interne et plateformes incluant formation spécifique au poste, accompagnement de carrière, excellence en leadership, mentorat et bien d’autres
Célébrez comme il se doit, avec congé PAYÉ pour votre anniversaire! En plus de 5 jours personnels et deux semaines de vacances payées
Pour une vue d’ensemble de la rémunération globale, cliquez ici.
Une journée dans la vie d’un Représentant des services financiers :

Établir une relation solide en accueillant et en engageant les clients en personne, par téléphone et par courriel.
Faire preuve de compassion et d’empathie envers nos clients en comprenant leur situation et leurs besoins, et en les dirigeant vers un produit financier approprié.
Sensibiliser et habiliter les clients à atteindre leurs objectifs financiers en améliorant leur crédit.
Tirer parti des ventes croisées financières et des produits complémentaires.
Communiquer les modalités et conditions de nos produits financiers.
Examiner et évaluer les prêts potentiels à l’aide d’analyses financières et d’autres évaluations de risques.
Gérer les activités de recouvrement pour tous les comptes financiers en souffrance.
Recueillir toutes les renseignements nécessaires pour compléter les demandes de produits et services des clients avec une grande attention aux détails.
Ce que nous recherchons :

Communicateur hors pair, axé sur les résultats et les relations, désireux de stimuler les ventes et d’accroître la satisfaction de la clientèle.
Expérience avec Salesforce et Wealthview considérée comme un atout.
Expérience dans un environnement en contact direct avec la clientèle et à l’aise avec les interactions téléphoniques.
Capacité à atteindre et dépasser les objectifs mensuels.
Solides compétences en gestion des objections et en négociation / Capacité à penser de manière créative.
Capacité à s’adapter rapidement et à proposer des solutions en temps opportun.
Compétence à traduire des informations complexes dans un langage accessible pour les clients.
Capacité à réussir les vérifications d’antécédents (judiciaires, emploi et crédit)
Diversité, inclusion et égalité des chances en matière d’emploi :

Chez goeasy, nous croyons que nous ne pouvons être les meilleurs que lorsque chacun peut se présenter au travail en étant son meilleur soi-même. goeasy s’engage à maintenir un milieu de travail inclusif, équitable et accessible. En apprenant les uns des autres à travers nos différences, nous tirons notre force de notre personnel et de nos perspectives. En tant qu’employeur souscrivant au principe de l’égalité des chances, nous nous engageons à offrir des accommodements (y compris des salles de réunion accessibles, sous-titrage pour les entrevues virtuelles, etc.) afin d’éliminer les obstacles et de favoriser la participation à toutes les étapes du processus d’embauche. Veuillez informer l’équipe d’acquisition de talents si vous avez besoin d’un accommodement et nous travaillerons avec vous pour répondre à vos besoins.

Informations supplémentaires : Tous les candidats considérés pour une embauche doivent passer une vérification des antécédents judiciaires, une vérification de crédit et une validation de leur expérience professionnelle.
Nous remercions tous les candidats intéressés; toutefois, nous ne communiquerons qu’avec ceux qui possèdent les compétences et qualifications mentionnées ci-dessus pour les inviter à une entrevue.

Join one of Canada’s fastest-growing companies and be part of something extraordinary – welcome to goeasy! At goeasy, our people and culture are at the heart of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades such as Waterstone Canada’s Most Admired Corporate Cultures, Canada’s Top Growing Companies, and the TSX30, highlighting us as one of the top performers on the TSX. We’re also honoured to be named a Greater Toronto Top Employer and recognized by Great Place to Work® as having the Best Workplaces for Women & Most Trusted Executive Teams, and included on TIME Magazine’s 2025 list of Canada’s Best Companies.  These honours reflect our commitment to fostering an inclusive, high-performance culture where talent thrives and innovation drives us forward. 
As one of Canada’s leading alternative consumer lenders, we’re passionate about helping everyday Canadians create a brighter future. Our vision is to provide a path to a better tomorrow, today. We offer a full range of products, including non-prime leasing, unsecured and secured loans, and point-of-sale financing through easyhome, easyfinancial, and LendCare.
If you're seeking an exciting, high-growth environment where your contributions truly matter, we want to hear from you! Join us, and together, let's create a future of financial empowerment.
As one of Canada’s leading alternative consumer lenders, we’re passionate about helping everyday Canadians create a brighter future. Our vision is to provide a path to a better tomorrow, today. We offer a full range of products, including non-prime leasing, unsecured and secured loans, and point-of-sale financing through easyhome, easyfinancial, and LendCare.
If you're seeking an exciting, high-growth environment where your contributions truly matter, we want to hear from you! Join us, and together, let's create a future of financial empowerment.
We are seeking a Data QA Engineer to join our Data Engineering team. You will be responsible for ensuring data accuracy, reliability, and quality across our data pipelines and integrations. You will work closely with Data Engineers, DevOps, and Business Analysts to design and execute comprehensive testing strategies for ETL workflows, data transformations, and reporting solutions. This role focuses on automation, validation, and monitoring to deliver high-quality, production-ready data.
What will you be doing?

Design, develop, and execute data testing strategies to ensure accuracy and consistency across ETL pipelines.
Perform end-to-end data validation including schema checks, transformation rules, and business logic testing.
Collaborate with Data Engineers to identify data quality gaps and improve processes.
Build and maintain test automation frameworks for ETL, APIs, and data integration workflows.
Conduct root cause analysis of data anomalies and recommend fixes in collaboration with engineers.
Implement data quality rules and validation checks within tools like Azure Data Factory, Databricks, and Synapse.
Partner with DevOps teams to automate testing in CI/CD pipelines using Azure DevOps.
Monitor data pipelines, proactively identify issues, and drive resolution before impacting stakeholders.
Ensure compliance with data governance and security policies.
Maintain thorough documentation of testing procedures, test cases, and validation reports.
Ensure compliance with data governance and privacy regulations.
Monitor data pipeline performance and proactively identify and resolve bottlenecks or issues.
Implement performance tuning strategies to optimize data processing and reduce latency.
Collaborate with cross-functional teams, infrastructure teams, including analysts, and business stakeholders.
What experience do you have?

Bachelor’s degree in computer science, Information Technology, or a related field.
4+ years of experience in Data Quality Assurance, ETL testing, or data pipeline validation.
Strong expertise in SQL for writing complex queries, joins, and data validation scripts.
Experience with Azure Data Factory, Synapse, Databricks, on-premises (SSIS) and other cloud-based data platforms.
Hands-on experience with test automation frameworks and scripting languages like Python or PowerShell.
Familiarity with CI/CD pipelines using Azure DevOps or similar tools.
Knowledge of data warehousing, data lakes, and relational database concepts.
Strong problem-solving skills and attention to detail.
Excellent communication skills with the ability to collaborate across engineering and business team
We offer a Flexible Work Program that provides you the ability to work three days onsite per week, from our Mississauga office.
Internal Applicants: please apply through the link and provide written endorsement from your current manager.
Why should you work for goeasy?
In keeping with our mission to create better tomorrows for our employees, each year goeasy commits to continuously enhancing its total rewards. Here are some of the perks we offer…
Financial Benefits:

RRSP matching and Employee Share Purchase Plan programs.
Annual bonus that rewards your hard work and dedication.
Employee discounts on furniture, electronics, and appliances.
MAT & PAT leave top-up.
Expand your financial knowledge through engaging Financial Literacy Learning opportunities.
Health and Lifestyle:

Enjoy company-paid volunteer days to give back to the community.
Access 24/7 healthcare with Virtual Doctor Appointments.
Personalize your benefits with a flexible modular benefits package.
Stay fit and energized with exclusive access to our on-site private gym at our head office.
Employee Perks:

Fuel your growth with the Tuition Assistance Program.
Double the impact of your generosity with Company Matched Charitable Donations.
Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others.
Enjoy a state-of-the-art office space with perks like a games room, a healthy snack program, a fitness studio, free gated parking, and more!
Diversity, Inclusion, and Equal Opportunity Employment:
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. goeasy is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. As an equal opportunity employer, we are committed to providing accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Please let the talent acquisition team know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.  

Additional Information: 
All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire. We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.  

Join one of Canada’s fastest-growing companies and be part of something extraordinary – welcome to goeasy! At goeasy, our people and culture are at the heart of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades such as Waterstone Canada’s Most Admired Corporate Cultures, Canada’s Top Growing Companies, and the TSX30, highlighting us as one of the top performers on the TSX. We’re also honoured to be named a Greater Toronto Top Employer and recognized by Great Place to Work® as having the Best Workplaces for Women & Most Trusted Executive Teams, and included on TIME Magazine’s 2025 list of Canada’s Best Companies.  These honours reflect our commitment to fostering an inclusive, high-performance culture where talent thrives and innovation drives us forward. 
As one of Canada’s leading alternative consumer lenders, we’re passionate about helping everyday Canadians create a brighter future. Our vision is to provide a path to a better tomorrow, today. We offer a full range of products, including non-prime leasing, unsecured and secured loans, and point-of-sale financing through easyhome, easyfinancial, and LendCare.
If you're seeking an exciting, high-growth environment where your contributions truly matter, we want to hear from you! Join us, and together, let's create a future of financial empowerment.
As one of Canada’s leading alternative consumer lenders, we’re passionate about helping everyday Canadians create a brighter future. Our vision is to provide a path to a better tomorrow, today. We offer a full range of products, including non-prime leasing, unsecured and secured loans, and point-of-sale financing through easyhome, easyfinancial, and LendCare.
If you're seeking an exciting, high-growth environment where your contributions truly matter, we want to hear from you! Join us, and together, let's create a future of financial empowerment.
Are you a highly skilled and experienced Data Engineer with strong expertise in Azure Cloud technologies, SQL, and SSIS? As our next Data Engineer, you will play a key role in designing, developing, and maintaining our data architecture on both on-premises (SSIS) and Azure platforms. You will collaborate with cross-functional teams, leverage your technical proficiency, and contribute to the successful implementation of data solutions.
What will you be doing?

Design and implement scalable, reliable, and high-performance data architectures on the Azure Cloud platform.
Collaborate with data architects and other stakeholders to define data requirements and architecture standards.
Develop end-to-end data pipelines, ensuring efficient and reliable data movement across various stages, from ingestion to consumption.
Leverage SSIS for on-premises ETL development and integration with Azure-based solutions.
Write complex SQL queries for data extraction, transformation, and reporting purposes.
Utilize Azure Data Factory, Azure Databricks, and other relevant services to orchestrate and optimize data workflows.
Design and implement data models that support business requirements and enable efficient querying and analysis.
Optimize data storage and retrieval processes for performance and cost-effectiveness.
Integrate diverse data sources into a unified data platform, ensuring data consistency, accuracy, and reliability.
Implement data integration patterns using Azure services such as Azure Data Factory, Azure Logic Apps, and Azure Functions.
Write complex SQL queries for data extraction, transformation, and reporting purposes.
Ensure compliance with data governance and privacy regulations.
Monitor data pipeline performance and proactively identify and resolve bottlenecks or issues.
Implement performance tuning strategies to optimize data processing and reduce latency.
Collaborate with cross-functional teams, including analysts and business stakeholders.
Document data engineering processes, data flows, and system architecture for knowledge sharing and future reference.
What experience do you have?

Bachelor’s degree in computer science, Information Technology, or a related field.
Proven experience (4+ years) as a Data Engineer, with a strong focus on Azure Cloud technologies.
In-depth knowledge of Azure services such as Azure Data Factory, Azure Databricks, Azure Synapse Analytics, and Azure Storage.
4+ years of experience working with large volumes of structured and unstructured data.
Strong proficiency in SQL, with extensive experience writing complex queries and optimizing database performance.
Hands-on experience designing, developing, and implementing Enterprise Data Warehousing, ETL, and real-time/batch data exchanges using SSIS, Azure Data Factory, Synapse Spark, and Databricks.
Strong knowledge of RDBMS, Data Lake concepts, and data warehousing architecture.
Familiarity with data security, compliance, and governance best practices.
We offer a Flexible Work Program that provides you the ability to work three days onsite per week, from our Mississauga office.
Internal Applicants: please apply through the link and provide written endorsement from your current manager.
Why should you work for goeasy?
In keeping with our mission to create better tomorrows for our employees, each year goeasy commits to continuously enhancing its total rewards. Here are some of the perks we offer…
Financial Benefits:

RRSP matching and Employee Share Purchase Plan programs.
Annual bonus that rewards your hard work and dedication.
Employee discounts on furniture, electronics, and appliances.
MAT & PAT leave top-up.
Expand your financial knowledge through engaging Financial Literacy Learning opportunities.
Health and Lifestyle:

Enjoy company-paid volunteer days to give back to the community.
Access 24/7 healthcare with Virtual Doctor Appointments.
Personalize your benefits with a flexible modular benefits package.
Stay fit and energized with exclusive access to our on-site private gym at our head office.
Employee Perks:

Fuel your growth with the Tuition Assistance Program.
Double the impact of your generosity with Company Matched Charitable Donations.
Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others.
Enjoy a state-of-the-art office space with perks like a games room, a healthy snack program, a fitness studio, free gated parking, and more!
Diversity, Inclusion, and Equal Opportunity Employment:
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. goeasy is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. As an equal opportunity employer, we are committed to providing accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Please let the talent acquisition team know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.  

Additional Information: 
All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire. We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.  

Join one of Canada’s fastest-growing companies and be part of something extraordinary – welcome to goeasy! At goeasy, our people and culture are at the heart of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades such as Waterstone Canada’s Most Admired Corporate Cultures, Canada’s Top Growing Companies, and the TSX30, highlighting us as one of the top performers on the TSX. We’re also thrilled to be named a Greater Toronto Top Employer and proudly certified as a Great Place to Work®. These honors reflect our commitment to fostering an inclusive, high-performance culture where talent thrives and innovation drives us forward.
As one of Canada’s leading alternative consumer lenders, we’re passionate about helping everyday Canadians create a brighter future. Our vision is to provide a path to a better tomorrow, today. We offer a full range of products, including non-prime leasing, unsecured and secured loans, and point-of-sale financing through easyhome, easyfinancial, and LendCare.
If you're seeking an exciting, high-growth environment where your contributions truly matter, we want to hear from you! Join us, and together, let's create a future of financial empowerment.
We’re excited to announce a brand-new opportunity for a Manager, Affiliate Marketing – a key role focused on driving customer acquisition and accelerating revenue growth through innovative affiliate strategies. In this role, you will take the lead in developing, implementing and optimizing our affiliate marketing programs. We’re looking for someone who brings proven expertise, exceptional communication skills, and a talent for building strong, lasting partnerships.
What will you be doing?

Strategy Development: Design and implement comprehensive affiliate marketing strategies aligned with company goals.
Partnership Management: Identify, recruit, and manage affiliate partners to expand goeasy’s reach and maximize campaign performance.
Performance Analysis: Monitor and analyze key metrics to optimize affiliate campaigns and report on ROI.
Content Creation: Collaborate with content and design teams to create promotional materials that resonate with target audiences.
Compliance and Quality Assurance: Ensure all affiliate activities adhere to industry regulations and company standards.
Budget Management: Oversee the affiliate marketing budget and implement cost-effective strategies.
Brand Consistency: Maintain alignment with brand guidelines across all affiliate marketing efforts to strengthen brand image.
What experience do you have?

Minimum of 5 years in affiliate marketing or related roles, with a proven track record of managing successful campaigns.
Bachelor's degree in Marketing, Business, or a related field.
Strong analytical skills with a focus on data-driven decision-making.
Excellent communication skills and negotiation abilities.
Proficiency in affiliate marketing platforms and analytics tools.
Ability to work independently and collaboratively within a team.
We offer a Flexible Work Program that provides you the ability to work three days onsite per week, between our Mississauga and downtown Toronto office.
Internal Applicants: please apply through the link and provide written endorsement from your current manager.
Why should you work for goeasy?
In keeping with our mission to create better tomorrows for our employees, each year goeasy commits to continuously enhancing its total rewards. Here are some of the perks we offer…
Financial Benefits:

Leverage our RRSP match and Employee Share Purchase Plan programs.
Annual bonus that rewards your hard work and dedication.
Employee discounts on furniture, electronics, and appliances.
MAT & PAT leave top-up.
Expand your financial knowledge through engaging Financial Literacy Learning opportunities.
Health and Lifestyle:

Enjoy company-paid volunteer days to give back to the community.
Access 24/7 healthcare with Virtual Doctor Appointments.
Personalize your benefits with a flexible modular benefits package.
Stay fit and energized with exclusive access to our on-site private gym at our head office.
Employee Perks:

Fuel your growth with the Tuition Assistance Program.
Double the impact of your generosity with Company Matched Charitable Donations.
Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others.
Enjoy a state-of-the-art office space with perks like a games room, a healthy snack program, a fitness studio, free gated parking, and more!
Diversity, Inclusion, and Equal Opportunity Employment:
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. This means that we are committed to cultivating and preserving a work culture where we celebrate who we are, where everyone feels seen and heard and where every employee can fulfill their potential. As an equal opportunity employer, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.
Additional Information:
All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.  We thank all interested applicants, however we will only be contacting those for interview who possess the skills and qualifications outlined above.
 

Join one of Canada’s fastest-growing companies and be part of something extraordinary – welcome to goeasy! At goeasy, our people and culture are at the heart of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades such as Waterstone Canada’s Most Admired Corporate Cultures, Canada’s Top Growing Companies, and the TSX30, highlighting us as one of the top performers on the TSX. We’re also thrilled to be named a Greater Toronto Top Employer and proudly certified as a Great Place to Work®. These honors reflect our commitment to fostering an inclusive, high-performance culture where talent thrives, and innovation drives us forward.
As one of Canada’s leading alternative consumer lenders, we’re passionate about helping everyday Canadians create a brighter future. Our vision is to provide a path to a better tomorrow, today. We offer a full range of products, including non-prime leasing, unsecured and secured loans, and point-of-sale financing through easyhome, easyfinancial, and LendCare.
If you're seeking an exciting, high-growth environment where your contributions truly matter, we want to hear from you! Join us, and together, let's create a future of financial empowerment.
We’re looking for a Senior Analyst, Marketing Data & Analytics to join our growing team. This role is ideal for someone who thrives on solving business problems with data, is deeply curious, and is passionate about driving performance through actionable insights. In this position, you’ll play a key role in support Salesforce Marketing Cloud (MCP) personalization initiatives and optimizing affiliate marketing performance, while contributing to the broader measurement and analytics strategy for goeasy’s digital marketing efforts.
You collaborate closely with stakeholders across Digital Marketing, Lifecycle, Affiliate, Business Intelligence, and Risk & Analytics, supporting campaign performance measurement, channel attribution, and customer segmentation strategies that enable more effective, data-driven decision-making.
What you will be doing?

Analyze and report on marketing performance across key channels, including affiliate marketing, email/SMS (via Salesforce Marketing Cloud), paid media (Google, Meta), web, and emerging platforms.
Collaborate with lifecycle marketers and Salesforce MCP users to track, analyze, and optimize personalized journeys, ensuring timely and relevant insights are shared with campaign owners.
Develop performance dashboards and automated reporting solutions to provide visibility into personalization KPIs, customer engagement metrics, and the affiliate channel’s contribution to loan growth and revenue.
Support the execution of our multi-touch attribution model to evaluate and improve cross-channel performance throughout the customer journey.
Work with internal BI and analytics teams to integrate first-party data into segmentation strategies and enhance targeting precision across CRM and paid channels.
Contribute to tagging, tracking, and attribution frameworks for affiliate and MCP campaigns, ensuring proper UTM usage and consistent source data across platforms (e.g. Google Analytics, Salesforce, etc.).
Assist with the implementation and management of GA4 and GA360 to ensure accurate capture of digital marketing activity and enable robust performance analysis.  
Partner with external stakeholders (e.g. Salesforce, affiliate networks, agencies) to maximize platform value and apply best practices that drive ROI.  
Deliver regular and ad hoc insights to marketing stakeholders to inform budget allocation, test-and-learn strategies, and campaign optimization.
Build models or forecasts to support loan volume growth, customer acquisition goals, and personalized offer effectiveness using internal and third-party data sources.
What experience do you have?

3–5 years of experience in marketing or digital analytics, ideally in a performance-driven environment.
Strong understanding of digital media, affiliate marketing, and CRM analytics.
Hands-on experience with Salesforce Marketing Cloud and affiliate marketing platforms or networks is strongly preferred.
Proficiency in Google Analytics 4, UTM frameworks, and data visualization tools such as Tableau or Power BI.
Comfortable working with data manipulation tools like advances Excel; experience with SQL or BigQuery is a plus.
Proven ability to translate complex datasets into clear, actionable insights for both operational and executive audiences.
Experience collaborating cross-functionally with marketing, data, and technology teams to drive measurable outcomes.
Strong project management, prioritization, and communication skills.
Analytical mindset with a passion for experimentation, testing, and continuous performance improvement.
We offer a Flexible Work Program that provides you the ability to work three days onsite per week, between our Mississauga and downtown Toronto office.
Internal Applicants: please apply through the link and provide written endorsement from your current manager.
Why should you work for goeasy?
In keeping with our mission to create better tomorrows for our employees, each year goeasy commits to continuously enhancing its total rewards. Here are some of the perks we offer…
Financial Benefits:

Leverage our RRSP match and Employee Share Purchase Plan programs.
Annual bonus that rewards your hard work and dedication.
Employee discounts on furniture, electronics, and appliances.
MAT & PAT leave top-up.
Expand your financial knowledge through engaging Financial Literacy Learning opportunities.
Health and Lifestyle:

Enjoy company-paid volunteer days to give back to the community.
Access 24/7 healthcare with Virtual Doctor Appointments.
Personalize your benefits with a flexible modular benefits package.
Stay fit and energized with exclusive access to our on-site private gym at our head office.
Employee Perks:

Fuel your growth with the Tuition Assistance Program.
Double the impact of your generosity with Company Matched Charitable Donations.
Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others.
Enjoy a state-of-the-art office space with perks like a games room, a healthy snack program, a fitness studio, free gated parking, and more!
Diversity, Inclusion, and Equal Opportunity Employment:
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. This means that we are committed to cultivating and preserving a work culture where we celebrate who we are, where everyone feels seen and heard and where every employee can fulfill their potential. As an equal opportunity employer, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.
Additional Information:
All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.  We thank all interested applicants, however we will only be contacting those for interview who possess the skills and qualifications outlined above.

Join LendCare — one of Canada’s fastest-growing point-of-sale financing providers and a proud part of the goeasy family. At goeasy, our people and culture are the heartbeat of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades including being named one of Canada’s Top Growing Companies, certified as a Great Place to Work®, and recognized among the Best Workplaces for Women and for having one of the Most Trusted Executive Teams, and included on TIME Magazine’s 2025 list of Canada’s Best Companies. These achievements speak to our commitment to building an inclusive, high-performance culture where people thrive and innovation drives us forward. 
At LendCare, we do more than provide financing — we help Canadians access life’s essential moments. Whether it’s healthcare, home improvement, powersports or retail purchases, we deliver fast, flexible financing solutions that make it easier for people to move forward with confidence. Backed by cutting-edge technology and a customer-first mindset, we’re redefining how Canadians pay for what matters. If you’re driven to create real impact, join us and help empower people to live life on their terms — one approval at a time. 
Why work with us?   

Leverage our RRSP match and Employee Share Purchase Plan programs.  
Employee discounts on furniture, electronics, and appliances.  
Access 24/7 healthcare with Virtual Doctor Appointments.  
Personalize your benefits with a customizable package including options for 100% coverage.  
Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others.  
Celebrate properly, with your birthday off PAID! Along with paid vacation and personal days.   
For complete picture of total rewards, please click here.
Day in the life of a Financial Sales Representative: 

Engage with Customers: Conduct outbound calls or receive inbound inquiries to assist customers with pre-approved personal loan options tailored to their financial needs.
Drive Sales: Leverage phone-based interactions to maximize revenue through cross-selling opportunities, while focusing on customer satisfaction.
Deliver Exceptional Service: Ensure every customer interaction is a positive experience by providing outstanding customer service, addressing inquiries with empathy and efficiency.
Identify and Resolve Needs: Quickly assess customer needs and provide effective solutions, taking ownership of issues until they are fully resolved.
Meet Sales Goals: Consistently achieve and maintain sales targets, contributing to the growth and success of our team.
What we are looking for: 

1 year experience working in an outbound customer service or sales roles is preferred
Financial services background is an asset
Excellent verbal and written communication skills
Proven interpersonal and organizational skills
Strong attention to detail
Excellent problem-solving skills
Proficient with Microsoft Office (Outlook, Excel, Word, PowerPoint)
Full time availability to work in our Pickering, ON head office
Additional Requirements for Internal Candidates:

Must have been in your current role for 9 months.
Have the endorsement / support of your current manager.
Must not be currently under corrective action or within 6 months of any previous corrective action.
Must be achieving or exceeding the required level of individual performance in your current role.
Schedule: Monday - Friday, 9AM - 5PM with occasional Saturday work
Diversity, Inclusion, and Equal Opportunity Employment:  
 At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. goeasy is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. As an equal opportunity employer, we are committed to providing accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Please let the talent acquisition team know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.  

 Additional Information: All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.   
 We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.  

 

Rejoignez easyfinancière, acteur dans les prêts à la consommation, et responsable de la croissance rapide de goeasy. Chez goeasy, nos nos employés et notre culture sont au cœur de tout ce que nous faisons, et nous sommes fiers d'etre reconnus pour cela. Nous avons obtenu des récompenses prestigieuses, notamment en étant nommés l'une des Canada’s Top Growing Companies, en étant certifiés Excellent lieu de travail®, en étant reconnus parmi les Meilleurs lieux de travail dirigés par des femmes et en ayant l'une des Meilleurs lieux de travail avec les équipes de direction les plus fiables, et en figurant sur la liste 2025 des meilleures entreprises du Canada établie par le magazine TIME. Ces réalisations témoignent de notre engagement à créer une culture inclusive et performante où les gens s'épanouissent et où l'innovation nous fait avancer.
En tant que l’un des principaux prêteurs alternatifs au Canada, chez easyfinancière, nous croyons que tout le monde mérite un accès équitable au crédit, et depuis notre création, nous travaillons avec des clients comme vous pour en faire une réalité. Nous offrons un soulagement financier et une seconde chance lorsque les banques ne sont pas une option. Notre vision est d’offrir une voie vers un meilleur lendemain, dès aujourd'hui.
Pourquoi travailler chez nous?

Structure de primes mensuelles concurrentielles
Bureaux de pointe avec salle de sport gratuite et salle de jeux
Profitez de notre programme de contrepartie REER et du Régime d'achat d'actions des employés
Rabais pour les employés sur les meubles, l’électronique et les électroménagers
Accès aux soins de santé 24/7 avec rendez-vous médicaux virtuels
Personnalisez vos avantages grâce à un régime modulable incluant des options avec couverture à 100 %
Programmes de formation interne et plateformes incluant formation spécifique au poste, accompagnement de carrière, excellence en leadership, mentorat et bien d’autres
Célébrez comme il se doit, avec congé PAYÉ pour votre anniversaire! En plus de 5 jours personnels et deux semaines de vacances payées
Pour une vue d’ensemble de la rémunération globale, cliquez ici.
Une journée dans la vie d’un Représentant des services financiers :

Établir une relation solide en accueillant et en engageant les clients en personne, par téléphone et par courriel.
Faire preuve de compassion et d’empathie envers nos clients en comprenant leur situation et leurs besoins, et en les dirigeant vers un produit financier approprié.
Sensibiliser et habiliter les clients à atteindre leurs objectifs financiers en améliorant leur crédit.
Tirer parti des ventes croisées financières et des produits complémentaires.
Communiquer les modalités et conditions de nos produits financiers.
Examiner et évaluer les prêts potentiels à l’aide d’analyses financières et d’autres évaluations de risques.
Gérer les activités de recouvrement pour tous les comptes financiers en souffrance.
Recueillir toutes les renseignements nécessaires pour compléter les demandes de produits et services des clients avec une grande attention aux détails.
Ce que nous recherchons :

Communicateur hors pair, axé sur les résultats et les relations, désireux de stimuler les ventes et d’accroître la satisfaction de la clientèle.
Expérience avec Salesforce et Wealthview considérée comme un atout.
Expérience dans un environnement en contact direct avec la clientèle et à l’aise avec les interactions téléphoniques.
Capacité à atteindre et dépasser les objectifs mensuels.
Solides compétences en gestion des objections et en négociation / Capacité à penser de manière créative.
Capacité à s’adapter rapidement et à proposer des solutions en temps opportun.
Compétence à traduire des informations complexes dans un langage accessible pour les clients.
Capacité à réussir les vérifications d’antécédents (judiciaires, emploi et crédit)
Diversité, inclusion et égalité des chances en matière d’emploi :

Chez goeasy, nous croyons que nous ne pouvons être les meilleurs que lorsque chacun peut se présenter au travail en étant son meilleur soi-même. goeasy s’engage à maintenir un milieu de travail inclusif, équitable et accessible. En apprenant les uns des autres à travers nos différences, nous tirons notre force de notre personnel et de nos perspectives. En tant qu’employeur souscrivant au principe de l’égalité des chances, nous nous engageons à offrir des accommodements (y compris des salles de réunion accessibles, sous-titrage pour les entrevues virtuelles, etc.) afin d’éliminer les obstacles et de favoriser la participation à toutes les étapes du processus d’embauche. Veuillez informer l’équipe d’acquisition de talents si vous avez besoin d’un accommodement et nous travaillerons avec vous pour répondre à vos besoins.

Informations supplémentaires : Tous les candidats considérés pour une embauche doivent passer une vérification des antécédents judiciaires, une vérification de crédit et une validation de leur expérience professionnelle.
Nous remercions tous les candidats intéressés; toutefois, nous ne communiquerons qu’avec ceux qui possèdent les compétences et qualifications mentionnées ci-dessus pour les inviter à une entrevue.

Join easyfinancial, the consumer lending driver behind goeasy’s rapid growth. At goeasy, our people and culture are at the heart of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades including being named one of Canada’s Top Growing Companies, certified as a Great Place to Work®, and recognized among the Best Workplaces for Women and for having one of the Most Trusted Executive Teams, and included on TIME Magazine’s 2025 list of Canada’s Best Companies. These honors reflect our commitment to fostering an inclusive, high-performance culture where talent thrives, and innovation drives us forward. 
As one of Canada’s leading alternative consumer lenders, easyfinancial is on a mission to redefine access to credit. Since day one, we’ve been helping Canadians break through financial barriers and take control of their futures. When traditional banks say no, we say there's another way — offering real solutions, real relief, and a real second chance. Our vision? A path to a better tomorrow — starting today. 
Why work with us?   

Leverage our RRSP match and Employee Share Purchase Plan programs.  
Employee discounts on furniture, electronics, and appliances.  
Access 24/7 healthcare with Virtual Doctor Appointments.  
Personalize your benefits with a customizable package including options for 100% coverage.  
Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others.  
Celebrate properly, with your birthday off PAID! Along with paid vacation and personal days.   
For complete picture of total rewards, please click here.
A day in the life of a Financial Service Representative: 

Build strong relationship by welcoming and engaging customers in person, over the phone, and by email.
Demonstrate compassion and empathy for our customers by understanding their situation and needs and matching them to a suitable financial product.
Educate and empower customers to achieve their financial goals through building their credit.
Capitalize on financial cross-sales and add-on products.
Manage collections activities for all past due financial accounts.
Secure all required information to fulfill customer applications for products and services with strong attention to detail.
What we are looking for: 

Excellent communicator who is people and results-oriented, looking to drive sales and increase customer satisfaction. 
Experience in a customer-facing environment and comfortable interacting with customers over the phone. 
Strong objection handling and negotiation skills. 
Financially motivated sales representatives who thrive in fast-paced and competitive environments. 
Able to pass background checks (criminal, employment, and credit). 
Must be legally eligible to work in Canada on a full-time basis at the time of application; we are not able to provide sponsorship.
 
Diversity, Inclusion, and Equal Opportunity Employment:  
 At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. goeasy is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. As an equal opportunity employer, we are committed to providing accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Please let the talent acquisition team know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.  

 Additional Information: All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.   
 We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.  

Join easyfinancial, the consumer lending driver behind goeasy’s rapid growth. At goeasy, our people and culture are at the heart of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades including being named one of Canada’s Top Growing Companies, certified as a Great Place to Work®, and recognized among the Best Workplaces for Women and for having one of the Most Trusted Executive Teams, and included on TIME Magazine’s 2025 list of Canada’s Best Companies. These honors reflect our commitment to fostering an inclusive, high-performance culture where talent thrives, and innovation drives us forward. 
As one of Canada’s leading alternative consumer lenders, easyfinancial is on a mission to redefine access to credit. Since day one, we’ve been helping Canadians break through financial barriers and take control of their futures. When traditional banks say no, we say there's another way — offering real solutions, real relief, and a real second chance. Our vision? A path to a better tomorrow — starting today. 
Why work with us?   

Leverage our RRSP match and Employee Share Purchase Plan programs.  
Employee discounts on furniture, electronics, and appliances.  
Access 24/7 healthcare with Virtual Doctor Appointments.  
Personalize your benefits with a customizable package including options for 100% coverage.  
Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others.  
Celebrate properly, with your birthday off PAID! Along with paid vacation and personal days.   
For complete picture of total rewards, please click here.
A day in the life of a Financial Service Representative: 

Build strong relationship by welcoming and engaging customers in person, over the phone, and by email.
Demonstrate compassion and empathy for our customers by understanding their situation and needs and matching them to a suitable financial product.
Educate and empower customers to achieve their financial goals through building their credit.
Capitalize on financial cross-sales and add-on products.
Manage collections activities for all past due financial accounts.
Secure all required information to fulfill customer applications for products and services with strong attention to detail.
What we are looking for: 

Excellent communicator who is people and results-oriented, looking to drive sales and increase customer satisfaction. 
Experience in a customer-facing environment and comfortable interacting with customers over the phone. 
Strong objection handling and negotiation skills. 
Financially motivated sales representatives who thrive in fast-paced and competitive environments. 
Able to pass background checks (criminal, employment, and credit). 
Must be legally eligible to work in Canada on a full-time basis at the time of application; we are not able to provide sponsorship.
 
Diversity, Inclusion, and Equal Opportunity Employment:  
 At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. goeasy is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. As an equal opportunity employer, we are committed to providing accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Please let the talent acquisition team know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.  

 Additional Information: All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.   
 We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.  

Join easyfinancial, the consumer lending driver behind goeasy’s rapid growth. At goeasy, our people and culture are at the heart of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades including being named one of Canada’s Top Growing Companies, certified as a Great Place to Work®, and recognized among the Best Workplaces for Women and for having one of the Most Trusted Executive Teams, and included on TIME Magazine’s 2025 list of Canada’s Best Companies. These honors reflect our commitment to fostering an inclusive, high-performance culture where talent thrives, and innovation drives us forward. 
As one of Canada’s leading alternative consumer lenders, easyfinancial is on a mission to redefine access to credit. Since day one, we’ve been helping Canadians break through financial barriers and take control of their futures. When traditional banks say no, we say there's another way — offering real solutions, real relief, and a real second chance. Our vision? A path to a better tomorrow — starting today. 
Why work with us?   

Leverage our RRSP match and Employee Share Purchase Plan programs.  
Employee discounts on furniture, electronics, and appliances.  
Access 24/7 healthcare with Virtual Doctor Appointments.  
Personalize your benefits with a customizable package including options for 100% coverage.  
Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others.  
Celebrate properly, with your birthday off PAID! Along with paid vacation and personal days.   
For complete picture of total rewards, please click here.
A day in the life of a Financial Service Representative: 

Build strong relationship by welcoming and engaging customers in person, over the phone, and by email.
Demonstrate compassion and empathy for our customers by understanding their situation and needs and matching them to a suitable financial product.
Educate and empower customers to achieve their financial goals through building their credit.
Capitalize on financial cross-sales and add-on products.
Manage collections activities for all past due financial accounts.
Secure all required information to fulfill customer applications for products and services with strong attention to detail.
What we are looking for: 

Excellent communicator who is people and results-oriented, looking to drive sales and increase customer satisfaction. 
Experience in a customer-facing environment and comfortable interacting with customers over the phone. 
Strong objection handling and negotiation skills. 
Financially motivated sales representatives who thrive in fast-paced and competitive environments. 
Able to pass background checks (criminal, employment, and credit). 
Must be legally eligible to work in Canada on a full-time basis at the time of application; we are not able to provide sponsorship.
 
Diversity, Inclusion, and Equal Opportunity Employment:  
 At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. goeasy is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. As an equal opportunity employer, we are committed to providing accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Please let the talent acquisition team know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.  

 Additional Information: All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.   
 We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.  

 

Rejoignez easyfinancière, acteur dans les prêts à la consommation, et responsable de la croissance rapide de goeasy. Chez goeasy, nos nos employés et notre culture sont au cœur de tout ce que nous faisons, et nous sommes fiers d'etre reconnus pour cela. Nous avons obtenu des récompenses prestigieuses, notamment en étant nommés l'une des Canada’s Top Growing Companies, en étant certifiés Excellent lieu de travail®, en étant reconnus parmi les Meilleurs lieux de travail dirigés par des femmes et en ayant l'une des Meilleurs lieux de travail avec les équipes de direction les plus fiables, et en figurant sur la liste 2025 des meilleures entreprises du Canada établie par le magazine TIME. Ces réalisations témoignent de notre engagement à créer une culture inclusive et performante où les gens s'épanouissent et où l'innovation nous fait avancer.
En tant que l’un des principaux prêteurs alternatifs au Canada, chez easyfinancière, nous croyons que tout le monde mérite un accès équitable au crédit, et depuis notre création, nous travaillons avec des clients comme vous pour en faire une réalité. Nous offrons un soulagement financier et une seconde chance lorsque les banques ne sont pas une option. Notre vision est d’offrir une voie vers un meilleur lendemain, dès aujourd'hui.
Pourquoi travailler chez nous?

Structure de primes mensuelles concurrentielles
Bureaux de pointe avec salle de sport gratuite et salle de jeux
Profitez de notre programme de contrepartie REER et du Régime d'achat d'actions des employés
Rabais pour les employés sur les meubles, l’électronique et les électroménagers
Accès aux soins de santé 24/7 avec rendez-vous médicaux virtuels
Personnalisez vos avantages grâce à un régime modulable incluant des options avec couverture à 100 %
Programmes de formation interne et plateformes incluant formation spécifique au poste, accompagnement de carrière, excellence en leadership, mentorat et bien d’autres
Célébrez comme il se doit, avec congé PAYÉ pour votre anniversaire! En plus de 5 jours personnels et deux semaines de vacances payées
Pour une vue d’ensemble de la rémunération globale, cliquez ici.
Une journée dans la vie d’un Représentant des services financiers :

Établir une relation solide en accueillant et en engageant les clients en personne, par téléphone et par courriel.
Faire preuve de compassion et d’empathie envers nos clients en comprenant leur situation et leurs besoins, et en les dirigeant vers un produit financier approprié.
Sensibiliser et habiliter les clients à atteindre leurs objectifs financiers en améliorant leur crédit.
Tirer parti des ventes croisées financières et des produits complémentaires.
Communiquer les modalités et conditions de nos produits financiers.
Examiner et évaluer les prêts potentiels à l’aide d’analyses financières et d’autres évaluations de risques.
Gérer les activités de recouvrement pour tous les comptes financiers en souffrance.
Recueillir toutes les renseignements nécessaires pour compléter les demandes de produits et services des clients avec une grande attention aux détails.
Ce que nous recherchons :

Communicateur hors pair, axé sur les résultats et les relations, désireux de stimuler les ventes et d’accroître la satisfaction de la clientèle.
Expérience avec Salesforce et Wealthview considérée comme un atout.
Expérience dans un environnement en contact direct avec la clientèle et à l’aise avec les interactions téléphoniques.
Capacité à atteindre et dépasser les objectifs mensuels.
Solides compétences en gestion des objections et en négociation / Capacité à penser de manière créative.
Capacité à s’adapter rapidement et à proposer des solutions en temps opportun.
Compétence à traduire des informations complexes dans un langage accessible pour les clients.
Capacité à réussir les vérifications d’antécédents (judiciaires, emploi et crédit)
Diversité, inclusion et égalité des chances en matière d’emploi :

Chez goeasy, nous croyons que nous ne pouvons être les meilleurs que lorsque chacun peut se présenter au travail en étant son meilleur soi-même. goeasy s’engage à maintenir un milieu de travail inclusif, équitable et accessible. En apprenant les uns des autres à travers nos différences, nous tirons notre force de notre personnel et de nos perspectives. En tant qu’employeur souscrivant au principe de l’égalité des chances, nous nous engageons à offrir des accommodements (y compris des salles de réunion accessibles, sous-titrage pour les entrevues virtuelles, etc.) afin d’éliminer les obstacles et de favoriser la participation à toutes les étapes du processus d’embauche. Veuillez informer l’équipe d’acquisition de talents si vous avez besoin d’un accommodement et nous travaillerons avec vous pour répondre à vos besoins.

Informations supplémentaires : Tous les candidats considérés pour une embauche doivent passer une vérification des antécédents judiciaires, une vérification de crédit et une validation de leur expérience professionnelle.
Nous remercions tous les candidats intéressés; toutefois, nous ne communiquerons qu’avec ceux qui possèdent les compétences et qualifications mentionnées ci-dessus pour les inviter à une entrevue.

 
Rejoignez easyfinancière, acteur dans les prêts à la consommation, et responsable de la croissance rapide de goeasy. Bienvenue chez goeasy! Notre personnel et notre culture sont au cœur de tout ce que nous faisons, et nous sommes fiers d’être reconnus pour cela. Nous avons reçu des distinctions prestigieuses telles que Canada’s Top Growing Companies. Nous sommes également ravis d’avoir obtenu la certification Great Place to Work® et Best Places to Work with Most Trusted Executive Teams. Ces distinctions reflètent notre engagement envers une culture inclusive axée sur la performance, où les talents s’épanouissent et où l’innovation nous propulse vers l’avant.
En tant que l’un des principaux prêteurs alternatifs au Canada, chez easyfinancière, nous croyons que tout le monde mérite un accès équitable au crédit, et depuis notre création, nous travaillons avec des clients comme vous pour en faire une réalité. Nous offrons un soulagement financier et une seconde chance lorsque les banques ne sont pas une option. Notre vision est d’offrir une voie vers un meilleur lendemain, dès aujourd'hui.
Pourquoi travailler avec nous?
• Profitez de notre programme de contrepartie REER et du programme d’achat d’actions des employés
• Rabais pour les employés sur les meubles, l’électronique et les électroménagers
• Accès aux soins de santé 24/7 avec des rendez-vous médicaux virtuels
• Personnalisez vos avantages grâce à un régime modulable incluant des options avec couverture à 100 %
• Programmes de formation interne et plateformes incluant formation spécifique au poste, accompagnement de carrière, excellence en leadership, mentorat et bien d’autres
• Célébrez comme il se doit, avec congé PAYÉ pour votre anniversaire! En plus de 5 jours personnels
• Pour une vue d’ensemble du programme de récompense, cliquez ici
Une journée dans la vie d’un Représentant des services financiers :
• Établir une relation solide en accueillant et en engageant les clients en personne, par téléphone et par courriel
• Faire preuve de compassion et d’empathie envers nos clients en comprenant leur situation et leurs besoins, et en les dirigeant vers un produit financier approprié
• Sensibiliser et habiliter les clients à atteindre leurs objectifs financiers en améliorant leur crédit
• Tirer parti des ventes croisées financières et des produits complémentaires
• Communiquer les modalités et conditions de nos produits financiers
• Examiner et évaluer les prêts potentiels à l’aide d’analyses financières et d’autres évaluations de risques
• Gérer les activités de recouvrement pour tous les comptes financiers en souffrance
• Recueillir toutes les renseignements nécessaires pour compléter les demandes de produits et services des clients avec une grande attention aux détails
Ce que nous recherchons :
• Communicateur hors pair, axé sur les résultats et les relations, désireux de stimuler les ventes et d’accroître la satisfaction de la clientèle
• Expérience avec Salesforce et Wealthview considérée comme un atout
• Expérience dans un environnement en contact direct avec la clientèle et à l’aise avec les interactions téléphoniques
• Capacité à atteindre et dépasser les objectifs mensuels
• Solides compétences en gestion des objections et en négociation / Capacité à penser de manière créative
• Capacité à s’adapter rapidement et à proposer des solutions en temps opportun
• Compétence à traduire des informations complexes dans un langage accessible pour les clients
• Capacité à réussir les vérifications d’antécédents (judiciaires, emploi et crédit)
Diversité, inclusion et égalité des chances en matière d’emploi :
Chez goeasy, nous croyons que nous ne pouvons être les meilleurs que lorsque chacun peut se présenter au travail en étant son meilleur soi-même. goeasy s’engage à maintenir un milieu de travail inclusif, équitable et accessible. En apprenant les uns des autres à travers nos différences, nous tirons notre force de notre personnel et de nos perspectives. En tant qu’employeur souscrivant au principe de l’égalité des chances, nous nous engageons à offrir des accommodements (y compris des salles de réunion accessibles, sous-titrage pour les entrevues virtuelles, etc.) afin d’éliminer les obstacles et de favoriser la participation à toutes les étapes du processus d’embauche. Veuillez informer l’équipe d’acquisition de talents si vous avez besoin d’un accommodement et nous travaillerons avec vous pour répondre à vos besoins.

Informations supplémentaires : Tous les candidats considérés pour une embauche doivent passer une vérification des antécédents judiciaires, une vérification de crédit et une validation de leur expérience professionnelle.
Nous remercions tous les candidats intéressés; toutefois, nous ne communiquerons qu’avec ceux qui possèdent les compétences et qualifications mentionnées ci-dessus pour les inviter à une entrevue.

Join one of Canada’s fastest-growing companies and be part of something extraordinary – welcome to goeasy! At goeasy, our people and culture are at the heart of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades such as Waterstone Canada’s Most Admired Corporate Cultures, Canada’s Top Growing Companies, and the TSX30, highlighting us as one of the top performers on the TSX. We’re also honored to be named a Greater Toronto Top Employer and recognized by Great Place to Work® as having the Best Workplaces for Women, and having one of the Most Trusted Executive Teams, and included on TIME Magazine’s 2025 list of Canada’s Best Companies.  These honors reflect our commitment to fostering an inclusive, high-performance culture where talent thrives and innovation drives us forward. 
As one of Canada’s leading alternative consumer lenders, we’re passionate about helping everyday Canadians create a brighter future. Our vision is to provide a path to a better tomorrow, today. We offer a full range of products, including non-prime leasing, unsecured and secured loans, and point-of-sale financing through easyhome, easyfinancial, and LendCare.
If you're seeking an exciting, high-growth environment where your contributions truly matter, we want to hear from you! Join us, and together, let's create a future of financial empowerment.
As our Director, Customer Experience (CX) & Brand, you will lead the strategic vision and execution of customer experience and brand management across easyfinancial and easyhome. This role is central to shaping how customers perceive and interact with our brands - ensuring every touchpoint delivers a consistent, emotionally resonant experience that builds trust, loyalty, and long-term growth.
You’ll be a key member of the leadership team, influencing how we design, measure, and evolve the customer journey while strengthening brand equity in a competitive financial services landscape.
What will you be doing?


Customer Experience

Define and implement a comprehensive customer experience strategy across digital, in-branch, and service channels.
Build and operationalize frameworks to gather and analyze customer insights through surveys, interviews, analytics, and voice-of-customer programs.
Create and maintain customer journey maps, personas, and service blueprints to identify friction points and opportunities for improvement.
Lead CX/UX design initiatives, including wireframes, prototypes, and usability testing to enhance user experience.
Establish and manage CX metrics such as NPS, CSAT, CES, Trustpilot, and Feefo, and develop reporting dashboards to track performance.
Collaborate with Product, Marketing, and Operations teams to embed CX principles into product development and service delivery.
Drive continuous improvement by implementing feedback loops, conducting root cause analysis, and executing closed-loop processes.

Brand Strategy & Management

Own and evolve brand positioning, messaging, and visual identity for easyfinancial and easyhome.
Ensure brand consistency across all customer touchpoints including digital platforms, retail environments, advertising, and communications.
Partner with Marketing and Product teams to develop integrated campaigns that build awareness, trust, and customer acquisition.
Monitor brand health using sentiment analysis, social listening, and reputation tracking tools.
Leverage competitive intelligence and market research to refine brand narratives and differentiate our offerings.
Lead brand governance by developing toolkits, guidelines, and training programs for internal teams and external partners.

Leadership & Influence

Champion the customer perspective across all levels of the organization, connecting front-line insights with strategic decisions.
Influence senior stakeholders to prioritize CX and brand initiatives that deliver measurable business outcomes.
Lead and mentor cross-functional teams including CX designers, brand strategists, and agency partners.
Facilitate workshops and alignment sessions to foster collaboration, innovation, and shared ownership of the customer experience.
Build a culture of customer-centricity and brand stewardship across departments and teams.

What experience do you have?

Bachelor’s degree in Marketing, Business, Communications, or a related field (MBA or Master’s degree preferred).
10+ years of progressive experience in brand management, customer experience, or marketing leadership, with at least 5 years at the senior manager or director level preferably in financial services
Proven ability to develop and execute brand strategies that strengthen customer trust, loyalty, and market differentiation.
Strong track record of linking brand and customer experience to business outcomes such as revenue growth, customer retention, and cost-to-serve reduction.
Experience leading cross-functional teams in customer insights, digital product strategy, and integrated marketing campaigns.
Advanced knowledge of customer experience measurement frameworks (NPS, CSAT, CES) and brand health tracking.
Experience leading cross-functional teams and managing external agencies or partners.
Deep knowledge of customer research, segmentation, and behavioral analytics.
Familiarity with financial services regulations and ability to balance compliance with innovation.
Exceptional communication, leadership, and stakeholder management skills.
We offer a Flexible Work Program that provides you the ability to work three days onsite per week, from our Mississauga office.
Internal Applicants: please apply through the link and provide written endorsement from your current manager.
Diversity, Inclusion, and Equal Opportunity Employment:
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. goeasy is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. As an equal opportunity employer, we are committed to providing accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Please let the talent acquisition team know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.  

Additional Information: 
All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire. We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.  
#LI-AM12

Join easyfinancial, the consumer lending driver behind goeasy’s rapid growth. At goeasy, our people and culture are at the heart of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades including being named one of Canada’s Top Growing Companies, certified as a Great Place to Work®, and recognized among the Best Workplaces for Women and for having one of the Most Trusted Executive Teams, and included on TIME Magazine’s 2025 list of Canada’s Best Companies. These honors reflect our commitment to fostering an inclusive, high-performance culture where talent thrives, and innovation drives us forward. 
As one of Canada’s leading alternative consumer lenders, easyfinancial is on a mission to redefine access to credit. Since day one, we’ve been helping Canadians break through financial barriers and take control of their futures. When traditional banks say no, we say there's another way — offering real solutions, real relief, and a real second chance. Our vision? A path to a better tomorrow — starting today. 
Why work with us?   

Leverage our RRSP match and Employee Share Purchase Plan programs.  
Employee discounts on furniture, electronics, and appliances.  
Access 24/7 healthcare with Virtual Doctor Appointments.  
Personalize your benefits with a customizable package including options for 100% coverage.  
Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others.  
Celebrate properly, with your birthday off PAID! Along with paid vacation and personal days.   
For complete picture of total rewards, please click here.
A day in the life of a Financial Service Representative: 

Build strong relationship by welcoming and engaging customers in person, over the phone, and by email.
Demonstrate compassion and empathy for our customers by understanding their situation and needs and matching them to a suitable financial product.
Educate and empower customers to achieve their financial goals through building their credit.
Capitalize on financial cross-sales and add-on products.
Manage collections activities for all past due financial accounts.
Secure all required information to fulfill customer applications for products and services with strong attention to detail.
What we are looking for: 

Excellent communicator who is people and results-oriented, looking to drive sales and increase customer satisfaction. 
Experience in a customer-facing environment and comfortable interacting with customers over the phone. 
Strong objection handling and negotiation skills. 
Financially motivated sales representatives who thrive in fast-paced and competitive environments. 
Able to pass background checks (criminal, employment, and credit). 
Must be legally eligible to work in Canada on a full-time basis at the time of application; we are not able to provide sponsorship.
 
Diversity, Inclusion, and Equal Opportunity Employment:  
 At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. goeasy is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. As an equal opportunity employer, we are committed to providing accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Please let the talent acquisition team know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.  

 Additional Information: All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.   
 We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.