If you are looking to join one of Canada’s fastest growing companies, goeasy Ltd. is the place for you! Recognized as one of Canada’s Most Admired Corporate Cultures, one of Canada’s Top 50 Fintech’s and one of North America’s Most Engaged Workplaces, we want the best and brightest to join our team.
We are a publicly traded company on the TSX with over 4000% shareholder return since 2001, goeasy operates two main business units. Accredited by the Better Business Bureau, easyfinancial is our consumer lending business that offers secured and unsecured installment loans of up to $45,000 and easyhome is Canada’s largest merchandise lease-to-own company. It is our mission to provide everyday Canadians the chance for a better tomorrow, today by giving them access to the credit they need and by offering them a second chance when they have been turned down by banks and traditional lenders. With a retail network of nearly 400 locations across Canada and over 2000 employees, we are able to build lasting relationships with our customers as we help them rebuild their credit and graduate towards prime rates and a brighter financial future.
We are seeking an energetic, hardworking, and motivated Employee Relations (HR) Specialist to join our growing team and company! Reporting to the Director, Human Resources, the Employee Relations Specialist plays a key role in fostering an equitable, transparent and respectful work environment for employees. This individual will ensure there is a consistent approach to interpretation and application of Company policies, practices and rules of engagement.
A wildly successful Employees Relations Specialist will be someone with strong problem solving, consulting and organizational skills.
Responsibilities:

Provide high quality consultation to management across the organization on strategies and approaches to manage complex employee issues.
Conduct employee investigations independently or in liaison with internal Branch Audit team in accordance with Company standards; professionally documenting findings and recommendations for appropriate resolution for review by Senior Leadership while maintaining confidentiality and integrity.
Oversee and support management team with performance management activity including: performance issues, progressive discipline/corrective action up to and including termination. This includes creating and/or reviewing documentation to support performance discussions (Written Warnings, Performance Improvements Plans, etc.).
Partner with other teams within human resources to leverage employee relations insights to enhance training programs, onboarding, talent acquisition, rewards, culture.
Manage communication with employees on leave of absence and facilitate return to work plans.
Coordinate with management team on Health & Safety matters including workplace injury situations.
Assist employees and management with the interpretation of Company policies and respond to inquiries and concerns.
Provide ongoing coaching and guidance to management to enhance their people management capability.
Maintains current knowledge of and ensures compliance with provincial employment laws.
Other duties and responsibilities as assigned.
Qualifications:

University/college degree or diploma in Human Resources or a related field
Minimum of 5 years’ Employee Relations or HR Business Partner/Generalist experience
Strong Knowledge of provincial Employment Standards legislation, Human Rights, Health and Safety legislation and other applicable employment law
Broad experience in policy and legislation interpretation, customer service, problem solving and conflict resolution skills
Demonstrates discretion, confidentiality, sound judgment and sensitivity in dealing with employee situations
Strong time management and organizational skills and attention to detail to manage work, competing deadlines and sensitive projects
Experience in dealing with various levels of stakeholders across the company
Advanced computer skills, and knowledge and expertise in Microsoft Office and HRIS systems is preferred
Superior interpersonal and communication skills (written, verbal and presentation)
Attributes & Competencies:

Self-starter with a high degree of initiative
Great interpersonal skills and ability to work in a team
Excellent written and oral communication skills
Ability to work in a fast-paced environment and learn new processes quickly
Organizational skills and attention to detail are a must
Analytical with the ability to organize tasks and establish priorities
Superb persuasion and communication skills (verbal and written)
Inclusion and Equal Opportunity Employment
goeasy is an equal opportunity employer. In addition, goeasy is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada.   Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
Additional Information:
All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.  
We thank all interested applicants, however we will only be contacting those for interview who possess the skills and qualifications outlined above.
Why should you work for goeasy?
To learn more about our great company please click the links below:
  
http://goeasy.com/careers/ 
PAID1234

If you are looking to join one of Canada’s fastest growing companies, goeasy Ltd. is the place for you! Recognized as Canada’s Most Admired Corporate Cultures, GTA's Top 100 Employers, one of Canada’s Top 50 Fintech’s and North America’s Most Engaged Workplaces, we want the best and brightest to join our team.
We are a publicly traded company on the TSX with over 4000% shareholder return since 2001, goeasy operates two main business units. Accredited by the Better Business Bureau, easyfinancial is our consumer lending business that offers secured and unsecured installment loans of up to $45,000 and easyhome is Canada’s largest merchandise lease-to-own company. It is our vision to provide everyday Canadians the path for a better tomorrow, today by giving them access to the credit they need and by offering them a second chance when they have been turned down by banks and traditional lenders. With a retail network of nearly 400 locations across Canada and over 2000 employees, we are able to build lasting relationships with our customers as we help them rebuild their credit and graduate towards prime rates and a brighter financial future.
Reporting to the Vice President of Treasury, the Financial Analyst (Treasury) will be responsible for operating goeasy’s new Securitization Warehouse facility, owning the company’s cash flow forecasting, along with evolving the suite of Treasury Management reporting that includes detailed Debt, Equity, and Leverage statistics among other financial metrics. The Financial Analyst (Treasury) will also work alongside the Vice President to assess Treasury-related implications as it relates to new investments and evaluate the relative benefits of new Debt facilities required in order to support the growth of its current portfolio.
Responsibilities:

Operates the company’s existing Securitization Warehouse program that includes the daily calculation and transfer of the Trust’s cash flows, required monthly disbursements and month-end accounting entries, and all monthly reporting requirements.
Assists in the development of new securitization programs, mapping out cash flow movements, accounting entries, and reporting requirements.
Responsible for the updating and enhancing the company’s cash flow forecasting as the business grows and its cash requirements change.
Responsible for the monthly suite of Treasury reports to the executive committee, quarterly reporting to the Board of Directors, and all financial covenant reporting as it relates to the company’s debt facilities.
Independently build new financial analysis and reporting models to assess new funding and/or growth opportunities.
Ensures accuracy across all ad-hoc and routine reporting by creating control checks to proactively flag any data points that are incorrect or not reconciling.
Experience & Skills:

Very strong Excel skills required, including experience with creating and evolving complex financial models
Exhibits high attention to detail and discipline to check work in order to produce error free reporting even with a large volume of reports
Solid foundation and experience in both management and financial accounting
Ability to quickly learn new software systems and business processes
Please note that internally this role is referred to as: Financial Analyst
Qualifications:

Minimum 3 years' experience within a financial institution
CPA designation is an asset
Inclusion and Equal Opportunity Employment
goeasy is an equal opportunity employer. In addition, goeasy is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada.   Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
Additional Information:
All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.  
We thank all interested applicants, however we will only be contacting those for interview who possess the skills and qualifications outlined above.
Why should you work for goeasy?
To learn more about our great company please click the links below:
  
http://goeasy.com/careers/ 
PAID1234

If you are looking to join one of Canada’s fastest growing companies, goeasy Ltd. is the place for you! Recognized as Canada’s Most Admired Corporate Cultures, GTA's Top 100 Employers, one of Canada’s Top 50 Fintech’s and North America’s Most Engaged Workplaces, we want the best and brightest to join our team.
We are a publicly traded company on the TSX with over 4000% shareholder return since 2001, goeasy operates two main business units. Accredited by the Better Business Bureau, easyfinancial is our consumer lending business that offers secured and unsecured installment loans of up to $45,000 and easyhome is Canada’s largest merchandise lease-to-own company. It is our vision to provide everyday Canadians the path for a better tomorrow, today by giving them access to the credit they need and by offering them a second chance when they have been turned down by banks and traditional lenders. With a retail network of nearly 400 locations across Canada and over 2000 employees, we are able to build lasting relationships with our customers as we help them rebuild their credit and graduate towards prime rates and a brighter financial future.
goeasy is looking for a highly motivated and energetic individual to manage the overall IT vendor management office (VMO) function. Reporting into VP of Operations, you will be responsible for maintaining strong working relationships with IT and Legal departments, as well as communicating the VMO value proposition to various partners. You will oversee the management of vendor relationships and the integration of key partners, internally and externally, to ensure strong and strategic partnerships, cost savings and enhanced services for the complex needs of the goeasy.
Key Responsibilities:

Sets the strategic direction for the IT VMO function.
Establish policies that reduce risk by determining selection processes and criteria, including terms, conditions and negotiations of contracts for all Information Technology purchasing and supplier relationships.
Chairs VMO Governance Committee and manages meeting agendas and schedule.
Provide leadership around Enterprise procurement guidelines and standards while enabling the implementation of innovation practice.
Drive and sustain market intelligence on vendors, capabilities and offerings.
Ensure highest levels of control are in place for managing partners, including but not limited to compliance, operational and service level audits. Define and maintain metrics to measure vendor performance.
Ensure financial and contractual rigour to contract negotiation and creation through experience and leveraging goeasy Finance, Legal teams.
Ensures the development and maintenance of proper record keeping and documentation. Such as, records of purchase items, costs, deliveries and inventories.
Establishes strategic initiatives to drive vendor contract consolidation, cost reduction initiatives and opportunities to bring value to IT through partnering relationships with vendors.
Oversee the interaction with various IT functions to ensure the vendor service delivery organizations are effectively meeting the needs of the business units.
Identify, develop and promote strategic IT infrastructure, applications or service delivery opportunities through coordination of and interaction with IT Senior Leadership and business functions and leverage the vendor's contracts to implement solutions.
Establish and manage a controlled environment that ensures effective and efficient processes.
Develop and manage a VMO continuous improvement program based on defined operating metrics.
Ensures suppliers meet defined requirements, goals and targets.
Establishes supplier improvement targets in cost, quality, delivery and inventory reduction. Leads all aspects of supplier negotiations, including contract terms, pricing, price re-determinations and performance management.
Provides leadership in developing key, long-term supply contracts to achieve continuous improvement.
Oversees the management of IT contracts to ensure cost, service and quality requirements are met.
Keeps abreast of market trends, changes in business practices and new or altered types of materials and services entering the market.
Analyzes key trends in global supply and industry analysis.
Recommends modifications to accommodate regulatory, legislative or industry changes.
Qualifications, Attributes & Competencies:

Post-secondary education in Contract Administration, Business Administration, Commerce or Financial Management, or an equivalent program.
5 – 8 years of experience in vendor management and project management in an Information Technology Procurement function.
Demonstrated leadership skills to build and manage multi-disciplinary teams supported by strong knowledge of team management standards and methodologies.
Adept in strategic sourcing, contract negotiation, and competitive price analysis.
Deep interpersonal and communication skills to foster partnerships, consensus and effective relationships with internal staff, clients and external vendor/suppliers.
Well-developed negotiation and conflict management skills, with the ability to ensure vendors adhere to contract terms, operations service support and service delivery.
Experience establishing and maintaining reporting performance standards and processes including supplier performance scorecards.
Knowledge of current technologies and services such as Software-as-a-Service (SAAS), Cloud and Outsourcing.
Excellent decision-making and problem-solving skills, and the foresight to anticipate opportunities/problems and present effective solutions.
Inclusion and Equal Opportunity Employment
goeasy is an equal opportunity employer. In addition, goeasy is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada.   Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
Additional Information:
All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.  
We thank all interested applicants, however we will only be contacting those for interview who possess the skills and qualifications outlined above.
Why should you work for goeasy?
To learn more about our great company please click the links below:
  
http://goeasy.com/careers/ 
PAID1234
#LI-POST   

If you are looking to join one of Canada’s fastest growing companies, goeasy Ltd. is the place for you! Recognized as one of Canada’s Most Admired Corporate Cultures, one of Canada’s Top 50 Fintech’s and one of North America’s Most Engaged Workplaces, we want the best and brightest to join our team.
We are a publicly traded company on the TSX with over 4000% shareholder return since 2001, goeasy operates two main business units. easyfinancial is our consumer lending business that offers secured and unsecured installment loans of up to $45,000 and easyhome is Canada’s largest merchandise lease-to-own company. It is our mission to provide everyday Canadians the path to a better tomorrow, today, by giving them access to the credit they need and by offering them a second chance when they have been turned down by banks and traditional lenders. With a retail network of nearly 400 locations across Canada and over 2,250 employees, we are able to build lasting relationships with our customers as we help them rebuild their credit and graduate towards prime rates and a brighter financial future.
The Loan Administrator is responsible for reviewing, analyzing, evaluating and approving a loan application. The Loan Administrator has the authority to grant exception approval(s) where a loan application does not satisfy company policy.
*Note: This role is internally referred to as Loan Underwriting Officer
What will you do as Loan Administrator?

Assess and analyze loan applications; review, evaluate and analyze credit and financial history of applicants including capacity to pay to make final loan administration decision
Apply detailed knowledge and understanding of company Policies and Exception Approvals
Grant approvals in accordance with company policy or as delegated by the Risk and Analytics department
Provide rationale to branch managers regarding the loan administration process and the analysis that took place where such applications are either approved or refused.
Adhere to acceptable review timeframes for analysis of applications and loan administrator best practices
Incorporate new (or changes to) policies and procedures in a live environment fluidly so as not to disrupt workflow for the loan administration unit
Answer queries from sales staff pertaining to applications submitted for analysis and / or exception approval from the loan administration team
Pinpoint fraudulent documents during analysis and report these to appropriate departments and the loan administration unit
Match and validate application information such as income, paystubs and credit ratings to make a final loan administration decision in the approval process
What you need to work with us:

Call Centre and financial industry experience are an asset
Strong administrative skills with high interest to work in an administrative capacity and analyzing various documents
High level of computer literacy, Intermediate to Advance skill level in Microsoft Office (Excel, Word and Outlook)
Strong communication skills (verbal and written) such that decisions, instructions, and guidance can be conveyed in a clear manner
Analytical, critical thinking, and problem-solving skills
Ability to work autonomously in a team environment
Able to work under pressure and in a fast-paced environment
Criminal and Credit record checks will be administered
Flexible work schedule (evenings and weekends)
Bilingual FR/EN is mandatory - verbal and written
Inclusion and Equal Opportunity Employment
goeasy is an equal opportunity employer. In addition, goeasy is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada.   Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
 
Additional Information:
All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire. 
We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.
 
Why should you work for goeasy?
To learn more about our great company please click the links below:

http://goeasy.com/careers/ 

If you are looking to join one of Canada’s fastest growing companies, goeasy Ltd. is the place for you! Recognized as one of Canada’s Most Admired Corporate Cultures, one of Canada’s Top 50 Fintech’s and one of North America’s Most Engaged Workplaces, we want the best and brightest to join our team.
We are a publicly traded company on the TSX with over 4000% shareholder return since 2001, goeasy operates two main business units. easyfinancial is our consumer lending business that offers secured and unsecured installment loans of up to $45,000 and easyhome is Canada’s largest merchandise lease-to-own company. It is our mission to provide everyday Canadians the path to a better tomorrow, today, by giving them access to the credit they need and by offering them a second chance when they have been turned down by banks and traditional lenders. With a retail network of nearly 400 locations across Canada and over 2,250 employees, we are able to build lasting relationships with our customers as we help them rebuild their credit and graduate towards prime rates and a brighter financial future.
The Loan Administrator is responsible for reviewing, analyzing, evaluating and approving a loan application. The Loan Administrator has the authority to grant exception approval(s) where a loan application does not satisfy company policy.
*Note: This role is internally referred to as Loan Underwriting Officer
What will you do as Loan Administrator?

Assess and analyze loan applications; review, evaluate and analyze credit and financial history of applicants including capacity to pay to make final loan administration decision
Apply detailed knowledge and understanding of company Policies and Exception Approvals
Grant approvals in accordance with company policy or as delegated by the Risk and Analytics department
Provide rationale to branch managers regarding the loan administration process and the analysis that took place where such applications are either approved or refused.
Adhere to acceptable review timeframes for analysis of applications and loan administrator best practices
Incorporate new (or changes to) policies and procedures in a live environment fluidly so as not to disrupt workflow for the loan administration unit
Answer queries from sales staff pertaining to applications submitted for analysis and / or exception approval from the loan administration team
Pinpoint fraudulent documents during analysis and report these to appropriate departments and the loan administration unit
Match and validate application information such as income, paystubs and credit ratings to make a final loan administration decision in the approval process
What you need to work with us:

Call Centre and financial industry experience are an asset
Strong administrative skills with high interest to work in an administrative capacity and analyzing various documents
High level of computer literacy, Intermediate to Advance skill level in Microsoft Office (Excel, Word and Outlook)
Strong communication skills (verbal and written) such that decisions, instructions, and guidance can be conveyed in a clear manner
Analytical, critical thinking, and problem-solving skills
Ability to work autonomously in a team environment
Able to work under pressure and in a fast-paced environment
Criminal and Credit record checks will be administered
Flexible work schedule (evenings and weekends)
Inclusion and Equal Opportunity Employment
goeasy is an equal opportunity employer. In addition, goeasy is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada.   Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
 
Additional Information:
All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire. 
We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.
Why should you work for goeasy?
To learn more about our great company please click the links below:

http://goeasy.com/careers/ 

If you are looking to join one of Canada’s fastest growing companies, goeasy Ltd. is the place for you! Recognized as one of North America’s Most Engaged Workplaces, we want the best to join our team. 
easyfinancial is our consumer lending business that offers secured and unsecured installment loans of up to $45,000. It is our mission to provide everyday Canadians the chance for a better tomorrow, today by giving them access to the credit they need and by offering them a second chance when they have been turned down by banks and traditional lenders. With a retail network of nearly 400 locations across Canada and over 2,250 employees, we are able to build lasting relationships with our customers as we help them rebuild their credit and graduate towards prime rates and a brighter financial future.
Working at goeasy during COVID-19:
We are committed to the health and safety of our current and potential employees. Here are some of the things we have done to stay ahead and continue our operations during this pandemic:

Adoption of best practices and protocols to ensure a safe interview and onboarding experience
Continuing to serve our customers through our phone and digital channels
Mandatory social distancing in all of our locations
Maximum person limit in our branches and stores
Rigorous hygiene practices in all branch and store locations
Free virtual healthcare access for all permanent employees
Continued partnerships and donations to foundations & causes we care about ie. Boys and Girls Club of Canada

So.. What will you do as a Branch Manager?

Provide superior customer sales experiences by quickly and professionally handling customer inquiries while promoting and selling financial services
Maximize sales revenues by administrating customer accounts, providing input to every sale and managing collection activities to increase financial and managerial effectiveness
Manage collections by ensuring that collection calls are made and over-due financial accounts meet company operations standards
Manage staff and daily operations including the implementation of new corporate strategies and operational processes
Continuous growth of employees by coaching / training new and existing financial sales employees while ensuring they have your managerial support for their career endeavors
Growing the loan book as the Branch Manager by performing activities such as: actively sourcing new clients through marketing, cold sales calls, and building relationships to plant seeds and promote future sales of financial products
Secure all required information to fulfill customer applications for financial sales products, accurately maintaining information and records in all required systems to limit errors
Assist customers with the completion of credit applications and promote the sale of our prepaid credit cards
Capitalize on financial cross-sales and add-on products by paying attention to customer needs to specifically pinpoint sales opportunities
See the financial loan process to completion, communicating agreements and terms and conditions to customers to follow best in class sales practices and to suppress collection rates
 
What we are looking for:

As a Branch Manager - commitment to excellence in customer service and delivering great financial sales experiences
Driven and motivated by sales leadership and growth opportunities
Minimum 1 year of hands-on experience in as a manager or lead capacity; experience in the consumer loan/personal finance or as a Sales Manager preferred
Understanding and experience within financials, credit, collections and/or lending
Using managerial skills to promote leadership, ensure operational management, coaching, and effective recruitment/selection of potential top performers
Ability to structure, organize and run a successful branch operationally, as well as secure collections and drive financial sales
Professional and engaging disposition to engage internal staff and customers
Outstanding operational time management, problem solving and negotiation skills, and the ability to work well in fast-paced and demanding situations
Strong computer skills, with working knowledge of Microsoft Office (Word, Excel, Outlook)
Valid provincial driver’s license is required and access to a vehicle
 
Why Should You Work For goeasy?
To learn more about our great company please click the links below:
 
http://goeasy.com/careers/
 
 Inclusion and Equal Opportunity Employment
goeasy is an equal opportunity employer. In addition, goeasy is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada.   Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
 
 Additional Information:
All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.  Candidates must provide schedule flexibility to ensure that the location’s hours can be covered to meet our customer’s needs – details by location will be discussed in the interview process. 
 
We thank all interested applicants, however we will only be contacting those for interview who possess the skills and qualifications outlined above.
 

If you are looking to join one of Canada’s fastest growing companies, goeasy Ltd. is the place for you! Recognized as one of North America’s Most Engaged Workplaces, we want the best to join our team. 
easyfinancial is our consumer lending business that offers secured and unsecured installment loans of up to $45,000. It is our mission to provide everyday Canadians the path to a better tomorrow, today, by giving them access to the credit they need and by offering them a second chance when they have been turned down by banks and traditional lenders. With a retail network of nearly 400 locations across Canada and over 2,250 employees, we are able to build lasting relationships with our customers as we help them rebuild their credit and graduate towards prime rates and a brighter financial future.

Working at goeasy during COVID-19:
We are committed to the health and safety of our current and potential employees. Here are some of the things we have done to stay ahead and continue our operations during this pandemic:

Adoption of best practices and protocols to ensure a safe interview and onboarding experience
Continuing to serve our customers through our phone and digital channels
Mandatory social distancing in all of our locations
Maximum person limit in our branches and stores
Rigorous hygiene practices in all branch and store locations
Free virtual healthcare access for all permanent employees
Continued partnerships and donations to foundations & causes we care about ie. Boys and Girls Club of Canada

So, what will you do as a Financial Service Representative?

You will build superior customer sales experiences by engaging, listening and understanding the financial needs of potential customers and matching their needs to our lending solutions in a pleasurable sales environment
You will demonstrate compassion and empathy toward customers to be able to hear their story and help with the most appropriate sale of our financial services based on individual needs
You will welcome and engage customers visiting your branch location or by actively prospecting new clients through a combination marketing and outbound sales call activity with a view to achieving and exceeding branch sales targets
You will capitalize on financial cross-sales and add-on products by paying attention to customer needs to specifically pinpoint sales opportunities while clearly and openly communicating the terms and conditions of our financial products
Review and evaluate online financial loan applications, assess the applicants’ credit worthiness, perform financial analysis, and other risk assessments to improve quality of the sale and limit future collection items
Manage collections activities for all past due financial accounts, maintaining an impeccable level of service
Accurately secure all required information to fulfill customer applications for products and maintain information and records to limit errors
What we are looking for:

A minimum of 1 year of experience in a customer-facing targeted sales environment; experience in either consumer finance or pay day loan industries is strongly preferred
Secondary school diploma is required; post-secondary education with a background in Business or a Finance is preferred
People Oriented, Enterprising and an excellent communicator with the ability to build memorable customer experiences for every financial sale
Proficient with PCs, Microsoft Office (Excel, Word, and Outlook), strong keyboarding skills and an ability to learn and master new software programs
Ability to multi-task, adapt to change in a dynamic sales environment
Achievement and results oriented with a positive personality to drive sales and increase customer happiness
Insightful, compassionate and operate with integrity with every sale – care deeply for our customers!

Why should you work for goeasy?
To learn more about our phenomenal company please click the links below:

http://goeasy.com/careers/

Inclusion and Equal Opportunity Employment
goeasy is an equal opportunity employer. In addition, goeasy is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation due to a disability and we will work with you to address your needs.
Additional Information:
To be considered for hire, you will be need to successfully pass a criminal background check, credit check, and validation of your work experience. You will be able to provide schedule flexibility to ensure that the location’s hours can be covered to meet our customer’s needs – details by location will be discussed in the interview process.
We thank all interested applicants, however we will only be contacting those for interview who possess the skills and qualifications outlined above.

easyhome is the largest merchandise lease-to-own company in Canada.  With over 170 locations from coast to coast, we offer top quality, brand name household furnishings, appliances and home electronics to consumers on convenient weekly or monthly leasing agreements.

Working at goeasy during COVID-19:
We are committed to the health and safety of our current and potential employees. Here are some of the things we have done to stay ahead and continue our operations during this pandemic:

Adoption of best practices and protocols to ensure a safe interview and onboarding experience
Continuing to serve our customers through our phone and digital channels
Mandatory social distancing in all of our locations
Maximum person limit in our branches and stores
Rigorous hygiene practices in all branch and store locations
Free virtual healthcare access for all permanent employees
Continued partnerships and donations to foundations & causes we care about ie. Boys and Girls Club of Canada
So what will a Sales Specialist do?

Create great customer sales experiences in our retail stores by providing excellent customer service and selling home furnishing and electronics leases to new and existing retail customers
Maximize retail store growth - Sales Specialists drive the profitability of the retail store, ensuring that every sale is optimal for both the customer and our retail business
Manage overall day to day retail operations – Sales Specialists manage customer accounts, collection activities, and the merchandising and maintenance of the store
Deliver positive customer sales experiences in every interaction, while also ensuring that all prospect customers at the retail store are greeted in a warm and empathetic manner
Capitalize on cross-sales and add-on products opportunities by paying attention to customer needs while providing high quality customer service
Be Open. transparently communicate the terms and conditions of our lease agreements and follow best in class sales practices to minimize future collections
Here’s what we are looking for:

Sales and or/Collections experience is an asset, but we really want people who are motivated by success and surpassing targets. A competitive attitude in sales and customer service is key to our retail business
Experience working in a sales-target driven retail setting with high attention to customer service is a strong asset
People Oriented, Enterprising and an excellent communicator with the ability to create memorable customer experiences for every financial sale
Proficient with PCs, Microsoft Office (Excel, Word, and Outlook), strong keyboarding skills and an ability to learn and master new software programs
Ability to multi-task, adapt to change in a fast-paced sales environment
Empathetic, compassionate and operate with integrity with every sale – really care for our customers!
Experience driving a delivery truck an asset but not required; physically able to move home furnishings within the retail store
Valid driver’s license, and a clean driver’s abstract (for the past 3 years), and able to clear our background check
Additional Information:
All candidates considered for hire must successfully pass a criminal background check and validation of their work experience to qualify for hire. A credit check may now be a condition of employment in specific easyhome locations.  Candidates must provide schedule flexibility to ensure that the location’s hours can be covered to meet our customer’s needs – details by location will be discussed in the interview process. 
We thank all interested applicants, however we will only be contacting those for interview who possess the skills and qualifications outlined above.
 
Why work for goeasy?
 To learn more about our great company please click the links below:

http://goeasy.com/careers/
Inclusion and Equal Opportunity Employment
goeasy is an equal opportunity employer. In addition, goeasy is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada.   Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
 
 

easyhome is the largest merchandise lease-to-own company in Canada.  With over 170 locations from coast to coast, we offer top quality, brand name household furnishings, appliances and home electronics to consumers on convenient weekly or monthly leasing agreements.

Working at goeasy during COVID-19:
We are committed to the health and safety of our current and potential employees. Here are some of the things we have done to stay ahead and continue our operations during this pandemic:

Adoption of best practices and protocols to ensure a safe interview and onboarding experience
Continuing to serve our customers through our phone and digital channels
Mandatory social distancing in all of our locations
Maximum person limit in our branches and stores
Rigorous hygiene practices in all branch and store locations
Free virtual healthcare access for all permanent employees
Continued partnerships and donations to foundations & causes we care about ie. Boys and Girls Club of Canada
 
So What Will A Delivery Driver Do?

Be Friendly.  As a Delivery Driver, our customers depend on us to deliver, assemble, and place leased items.  With a keen eye and a friendly manner, you are in a great position to suggest other pieces from our line that would help their place feel more like a home.
Be Prompt.  Delivery Drivers are key team members; you will have multiple deliveries and pick ups over the course of a day.  It’s up to you to manage your time and get where you need to be efficiently.
Be Fit. A Delivery Driver will move and manage home furniture and electronics on a daily basis and maintain store facilities.
Be Smart.  A Delivery Driver maintains safety standards in your vehicle, store, customers' homes, and on the road.
 
Here’s What We Are Looking for:

A valid, full, driver's license and a clean driver's abstract with no driving complaints (for the past three years)
Physically fit and able to lift and move heavy merchandise consistently on a daily basis while on a delivery
Good time management and organizational skills  
A Secondary School Diploma is preferred
 
Who Are You and What Are You Looking for:

A Positive Work Environment: You are looking for a steady income with benefits and the chance to work, socialize, and network, with a great group of people each time you do a delivery.
A Regular Schedule: You are looking for steady hours that will improve your ability to create balance in your life.
A Job Where You Can Work With Your Hands: You like to put together furniture, setting up sound systems or appliances.  You get a sense of accomplishment, being able to complete a task on time and putting a smile on a customer’s face with every delivery.
A New Opportunity: You want a chance to grow with a company. Your chance to be a part of a team, learn about store operations and the company from within starts with the Delivery Driver role.  You’ll hear how other team members have moved up and to plan your own path within goeasy!
 
Why Work for Goeasy?
 
To learn more about our great company please click the links below:

http://goeasy.com/careers/

Additional Information:
All candidates considered for hire must successfully pass a criminal background check and validation of their work experience to qualify for hire. A credit check may now be a condition of employment in specific easyhome locations.  Candidates must provide schedule flexibility to ensure that the location’s hours can be covered to meet our customer’s needs – details by location will be discussed in the interview process. 
Inclusion and Equal Opportunity Employment
goeasy is an equal opportunity employer. In addition, goeasy is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada.   Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
 
Special Conditions:
This role is internally known as the Delivery Specialist.  Required schedule flexibility may vary by location and will be discussed and formalized during the hiring process.  goeasy would like to thank all applicants but only those selected for interview will be contacted by the Talent Acquisition team.
PAID1234

easyhome is the largest merchandise lease-to-own company in Canada.  With over 170 locations from coast to coast, we offer top quality, brand name household furnishings, appliances and home electronics to consumers on convenient weekly or monthly leasing agreements.

Working at goeasy during COVID-19:
We are committed to the health and safety of our current and potential employees. Here are some of the things we have done to stay ahead and continue our operations during this pandemic:

Adoption of best practices and protocols to ensure a safe interview and onboarding experience
Continuing to serve our customers through our phone and digital channels
Mandatory social distancing in all of our locations
Maximum person limit in our branches and stores
Rigorous hygiene practices in all branch and store locations
Free virtual healthcare access for all permanent employees
Continued partnerships and donations to foundations & causes we care about ie. Boys and Girls Club of Canada
So what will a Sales Specialist do?

Create great customer sales experiences in our retail stores by providing excellent customer service and selling home furnishing and electronics leases to new and existing retail customers
Maximize retail store growth - Sales Specialists drive the profitability of the retail store, ensuring that every sale is optimal for both the customer and our retail business
Manage overall day to day retail operations – Sales Specialists manage customer accounts, collection activities, and the merchandising and maintenance of the store
Deliver positive customer sales experiences in every interaction, while also ensuring that all prospect customers at the retail store are greeted in a warm and empathetic manner
Capitalize on cross-sales and add-on products opportunities by paying attention to customer needs while providing high quality customer service
Be Open. transparently communicate the terms and conditions of our lease agreements and follow best in class sales practices to minimize future collections
Here’s what we are looking for:

Sales and or/Collections experience is an asset, but we really want people who are motivated by success and surpassing targets. A competitive attitude in sales and customer service is key to our retail business
Experience working in a sales-target driven retail setting with high attention to customer service is a strong asset
People Oriented, Enterprising and an excellent communicator with the ability to create memorable customer experiences for every financial sale
Proficient with PCs, Microsoft Office (Excel, Word, and Outlook), strong keyboarding skills and an ability to learn and master new software programs
Ability to multi-task, adapt to change in a fast-paced sales environment
Empathetic, compassionate and operate with integrity with every sale – really care for our customers!
Experience driving a delivery truck an asset but not required; physically able to move home furnishings within the retail store
Valid driver’s license, and a clean driver’s abstract (for the past 3 years), and able to clear our background check
Additional Information:
All candidates considered for hire must successfully pass a criminal background check and validation of their work experience to qualify for hire. A credit check may now be a condition of employment in specific easyhome locations.  Candidates must provide schedule flexibility to ensure that the location’s hours can be covered to meet our customer’s needs – details by location will be discussed in the interview process. 
We thank all interested applicants, however we will only be contacting those for interview who possess the skills and qualifications outlined above.
 
Why work for goeasy?
 To learn more about our great company please click the links below:

http://goeasy.com/careers/
Inclusion and Equal Opportunity Employment
goeasy is an equal opportunity employer. In addition, goeasy is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada.   Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
 
 PAID1234

easyhome is the largest merchandise lease-to-own company in Canada.  With over 170 locations from coast to coast, we offer top quality, brand name household furnishings, appliances and home electronics to consumers on convenient weekly or monthly leasing agreements.

Working at goeasy during COVID-19:
We are committed to the health and safety of our current and potential employees. Here are some of the things we have done to stay ahead and continue our operations during this pandemic:

Adoption of best practices and protocols to ensure a safe interview and onboarding experience
Continuing to serve our customers through our phone and digital channels
Mandatory social distancing in all of our locations
Maximum person limit in our branches and stores
Rigorous hygiene practices in all branch and store locations
Free virtual healthcare access for all permanent employees
Continued partnerships and donations to foundations & causes we care about ie. Boys and Girls Club of Canada
 
So What Will A Delivery Driver Do?

Be Friendly.  As a Delivery Driver, our customers depend on us to deliver, assemble, and place leased items.  With a keen eye and a friendly manner, you are in a great position to suggest other pieces from our line that would help their place feel more like a home.
Be Prompt.  Delivery Drivers are key team members; you will have multiple deliveries and pick ups over the course of a day.  It’s up to you to manage your time and get where you need to be efficiently.
Be Fit. A Delivery Driver will move and manage home furniture and electronics on a daily basis and maintain store facilities.
Be Smart.  A Delivery Driver maintains safety standards in your vehicle, store, customers' homes, and on the road.
 
Here’s What We Are Looking for:

A valid, full, driver's license and a clean driver's abstract with no driving complaints (for the past three years)
Physically fit and able to lift and move heavy merchandise consistently on a daily basis while on a delivery
Good time management and organizational skills  
A Secondary School Diploma is preferred
 
Who Are You and What Are You Looking for:

A Positive Work Environment: You are looking for a steady income with benefits and the chance to work, socialize, and network, with a great group of people each time you do a delivery.
A Regular Schedule: You are looking for steady hours that will improve your ability to create balance in your life.
A Job Where You Can Work With Your Hands: You like to put together furniture, setting up sound systems or appliances.  You get a sense of accomplishment, being able to complete a task on time and putting a smile on a customer’s face with every delivery.
A New Opportunity: You want a chance to grow with a company. Your chance to be a part of a team, learn about store operations and the company from within starts with the Delivery Driver role.  You’ll hear how other team members have moved up and to plan your own path within goeasy!
 
Why Work for Goeasy?
 
To learn more about our great company please click the links below:

http://goeasy.com/careers/

Additional Information:
All candidates considered for hire must successfully pass a criminal background check and validation of their work experience to qualify for hire. A credit check may now be a condition of employment in specific easyhome locations.  Candidates must provide schedule flexibility to ensure that the location’s hours can be covered to meet our customer’s needs – details by location will be discussed in the interview process. 
Inclusion and Equal Opportunity Employment
goeasy is an equal opportunity employer. In addition, goeasy is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada.   Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
 
Special Conditions:
This role is internally known as the Delivery Specialist.  Required schedule flexibility may vary by location and will be discussed and formalized during the hiring process.  goeasy would like to thank all applicants but only those selected for interview will be contacted by the Talent Acquisition team.
PAID1234

If you are looking to join one of Canada’s fastest growing companies, goeasy Ltd. is the place for you! Recognized as one of Canada’s Most Admired Corporate Cultures, GTA’s Top 100 Employers, one of Canada’s Top 50 Fintech’s and one of North America’s Most Engaged Workplaces, we want the best and brightest to join our team.
We are a publicly traded company on the TSX with over 4000% shareholder return since 2001, goeasy operates two main business units. Accredited by the Better Business Bureau, easyfinancial is our consumer lending business that offers secured and unsecured installment loans of up to $45,000 and easyhome is Canada’s largest merchandise lease-to-own company. It is our mission to provide everyday Canadians the chance for a better tomorrow, today by giving them access to the credit they need and by offering them a second chance when they have been turned down by banks and traditional lenders. With a retail network of nearly 400 locations across Canada and over 2000 employees, we are able to build lasting relationships with our customers as we help them rebuild their credit and graduate towards prime rates and a brighter financial future.
Reporting to the Vice President, Contact Centre, goeasy is seeking to hire a Director of Call Center Operations (National Shared Services Center) to help support the overall operations for our sales, customer service and collections departments. Our ideal candidate is an action-oriented and passionate leader with exceptional expertise in the complex, multi-dimensional components of contact center support functions, including reporting and analytics, workforce management, quality assurance and training.
In this newly created role, the Director will have the ability to shape and influence how these functions will mature and function together, to  provide the backbone which underpins the exceptional customer experience our company promises and delivers to our valued customers while ultimately helping to drive bottom line performance & impacting the continued growth of a true Canadian success story.
If you thrive in a fast paced, high growth environment where you can build upon and mature processes and departments – then this is a role for you!
Key Accountabilities:

Demonstrate leadership, knowledge and application of industry call center support processes, workforce planning, standards of practice, policies and procedures, quality improvement processes, and the goals of the organization.
Hire the best staff within the team and monitor staff training to ensure new and existing business enablement support team members can deliver on their role-specific mandate, as well as the mission, vision and values of CX Solutions.
Day to day management of the respective teams to develop and maintain operational programs to meet business objectives
Foster an environment of continuous learning, employee development and innovation
Work with the contact center leadership team to define how we can leverage innovative processes, technologies and proven industry best practices to better enable our operations front line and our deliver the highest quality services for our clients.
Serve as the key knowledge resource and functional lead representing the call centre to internal stakeholders, with a strong understanding of all key performance metrics and their associated drivers
Owns the continuous development and implementation of critical operating programs such as target setting, proactive goal setting for Incentive implementation, monthly bonus & incentive programs, the annual sales playbook, etc.
Driving process improvement and technology optimization to help assist the production teams to manage to service SLAs and optimizing resourcing to meet future demand
Own and implement our business enablement support services program, create a culture of performance excellence through business intelligence initiative implementation, monitoring and continuous improvement
Establishes, monitors, and maintains current and future operational policies and procedures (SOPs), performance measures, metrics and production control processes.
Conducts process mapping, analysis, and redesign to drive operational improvements
Identify and develop processes to optimize efficiency, productivity, and work flow while ensuring compliance to internal and external controls
Successfully lead large projects and help the operations grow and scale over time
Participate in business reviews and help drive discussions to identify and improve outcomes
Work with key stakeholders to determine service needs and the 3-5 year roadmap to meet the current and future requirements
 
Desired Skills and Experience:

University and/or College degree with a Business focus; a post graduate degree/designation such as an MBA is desirable
5-8 years of leadership experience in a contact centre environment and in a business enablement support role (Workforce planning, Business Analytics, Quality and Training)
Minimum 5 years in a senior role managing a large team
Strong analytical and problem-solving skills (Certification and or work experience, in process engineering and/or quality management methodology (e.g. Lean, Six Sigma) is a great asset.
Experience in financial services is an asset but not mandatory
Experience with process engineering to positively impact the bottom line 
Hands-on experience successfully navigating the growing complexity of a fast-growing business
Demonstrated experience as a change champion and strong people leader
Strong understanding of organizational development, policy development, and people practices
Ability to think critically and apply rigour yet move with the pace of a high growth organization
Ability to communicate with all levels of retail and corporate management
Excellent writing skills with attention to detail and accuracy, as well as the ability to meet critical deadlines in a timely and effective manner 
 
Inclusion and Equal Opportunity Employment
goeasy is an equal opportunity employer. In addition, goeasy is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada.   Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
Additional Information:
All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.  
We thank all interested applicants, however we will only be contacting those for interview who possess the skills and qualifications outlined above.
Why should you work for goeasy?
To learn more about our great company please click the links below:
  
http://goeasy.com/careers/ 

easyfinancière fournit des prêts personnels depuis 2006.   Grâce à plus de 200 succursales partout au Canada, nous sommes un chef de file en matière de produits et de services financiers, notamment des prêts à la consommation non garantis, des cartes prépayées et de produits de redressement de crédit afin de pourvoir les besoins des Canadiennes et des Canadiens qui n'ont pas accès aux produits et services des établissements financiers traditionnels. 
Travailler chez goeasy pendant COVID-19:
Nous tenons beaucoup à la santé et sécurité de nos employés et candidats. De ce fait, voici quelques-unes des mesures que nous avons prises pour poursuivre nos opérations pendant cette pandémie:

Adoption des meilleures pratiques et protocoles garantissant l’entrevue et l'intégration des nouveaux employés en toute sécurité
Continuation de nos services à nos clients par voies téléphoniques et numériques
Distance sociale obligatoire dans tous nos sites
Limite maximale de personnes dans nos succursales et magasins
Pratiques d'hygiène rigoureuses dans toutes les succursales et magasins
Accès virtuel gratuit aux soins de santé pour tous les employés permanents
Partenariats et supports financiers aux fondations et causes qui nous tiennent à cœur, c.-à-d. Club Garçons et Filles du Canada
Alors, que ferez-vous à titre de représentant en services financiers?

Créer des expériences de ventes supérieures pour les clients en engageant, en écoutant et en comprenant les besoins financiers des clients potentiels et en reliant leurs besoins à nos solutions de prêt dans un environnement de vente agréable.
Faire preuve de compassion et d'empathie envers les clients afin d'être en mesure d'écouter leur histoire et de les aider par la vente de nos services financiers en fonction de leurs besoins individuels.
Accueillir et engager les clients qui visitent notre succursale ou assurer la prospection active de nouveaux clients à l'aide du marketing et des appels de ventes à l'extérieur de manière à atteindre et à surpasser les objectifs de vente de la succursale.
Tirer profit des ventes financières additionnelles et des produits à valeur ajoutée en portant attention aux besoins des clients afin de bien saisir les occasions de vente; faire preuve de transparence et communiquer ouvertement les modalités de nos produits financiers.
Examiner et évaluer les demandes de crédit financier en ligne, évaluer la capacité financière des demandeurs, réaliser des analyses financières et d'autres évaluations des risques de manière à maximiser la qualité de la vente et limiter les effets en recouvrement futurs.
Gérer les activités de collectes pour tous les comptes financiers en souffrance, maintenir un niveau de service irréprochable.  
Assurer soigneusement la sécurité de tous les renseignements exigés dans les demandes de client pour des produits et gérer l'information et les dossiers afin de limiter les erreurs.
Ce que nous recherchons :

Un minimum d'un an d'expérience dans un environnement de ventes en contact avec la clientèle; expérience en finance des consommateurs ou dans les secteurs du prêt sur salaire, un atout important.
Le diplôme d'études secondaires est exigé; formation postsecondaire et expérience en affaires ou en finance, de préférence.
Un candidat axé sur la personne, entreprenant et bon communicateur qui a la capacité de fournir une expérience mémorable aux clients lors de chaque vente de produits financiers.
Des compétences avec les ordinateurs de bureau, la suite Microsoft Office (Excel, Word et Outlook), une excellente aptitude de saisie sur clavier et la capacité d'apprendre et de maîtriser de nouveaux programmes logiciels.
La capacité à effectuer plusieurs tâches à la fois et une bonne adaptation aux changements dans un environnement de vente dynamique.
Un candidat axé sur le rendement et les résultats qui a une attitude positive afin de générer des ventes et accroître la satisfaction des clients.
De l'empathie, de la compassion et la capacité à faire preuve d'intégrité lors de chaque vente – un grand soin porté à chacun de nos clients!
 
Inclusion sociale et égalité des chances en matière d'emploi
goeasy est un employeur qui souscrit au principe de l'équité en matière d'emploi. De plus, goeasy s'engage à prendre des mesures d'adaptation pour les candidats qui en font la demande à n'importe quelle étape du processus de recrutement, et ce, conformément aux exigences prévues par la loi partout au Canada.   Veuillez nous aviser à tout moment durant le processus de recrutement si vous avez besoin d'accommodements en raison d'une invalidité et nous collaborerons avec vous pour répondre à vos besoins.
Information supplémentaire :
Tous les candidats envisagés pour le poste doivent se soumettre au contrôle du dossier criminel et du dossier de crédit en lien avec l'emploi et faire valider leur expérience de travail afin de se qualifier. Les candidats doivent avoir un horaire flexible pour veiller à ce que les heures de l'emplacement puissent être comblées de manière à répondre aux besoins de nos clients – les détails concernant chaque emplacement seront abordés lors du processus d'embauche.
Nous remercions tous les candidats intéressés par le poste, toutefois nous ne communiquerons qu'avec ceux retenus pour l'entrevue et qui possèdent les compétences et les qualifications susmentionnées.

https://www.easyfinanciere.com/fr/
PAID1234

If you are looking to join one of Canada’s fastest growing companies, goeasy Ltd. is the place for you! Recognized as one of North America’s Most Engaged Workplaces, we want the best to join our team. 
easyfinancial is our consumer lending business that offers secured and unsecured installment loans of up to $45,000. It is our mission to provide everyday Canadians the path to a better tomorrow, today, by giving them access to the credit they need and by offering them a second chance when they have been turned down by banks and traditional lenders. With a retail network of nearly 400 locations across Canada and over 2,250 employees, we are able to build lasting relationships with our customers as we help them rebuild their credit and graduate towards prime rates and a brighter financial future.
Working at goeasy during COVID-19:
We are committed to the health and safety of our current and potential employees. Here are some of the things we have done to stay ahead and continue our operations during this pandemic:

Adoption of best practices and protocols to ensure a safe interview and onboarding experience
Continuing to serve our customers through our phone and digital channels
Mandatory social distancing in all of our locations
Maximum person limit in our branches and stores
Rigorous hygiene practices in all branch and store locations
Free virtual healthcare access for all permanent employees
Continued partnerships and donations to foundations & causes we care about ie. Boys and Girls Club of Canada

So, what will you do as a Financial Service Representative?

You will build superior customer sales experiences by engaging, listening and understanding the financial needs of potential customers and matching their needs to our lending solutions in a pleasurable sales environment
You will demonstrate compassion and empathy toward customers to be able to hear their story and help with the most appropriate sale of our financial services based on individual needs
You will welcome and engage customers visiting your branch location or by actively prospecting new clients through a combination marketing and outbound sales call activity with a view to achieving and exceeding branch sales targets
You will capitalize on financial cross-sales and add-on products by paying attention to customer needs to specifically pinpoint sales opportunities while clearly and openly communicating the terms and conditions of our financial products
Review and evaluate online financial loan applications, assess the applicants’ credit worthiness, perform financial analysis, and other risk assessments to improve quality of the sale and limit future collection items
Manage collections activities for all past due financial accounts, maintaining an impeccable level of service
Accurately secure all required information to fulfill customer applications for products and maintain information and records to limit errors
What we are looking for:

A minimum of 1 year of experience in a customer-facing targeted sales environment; experience in either consumer finance or pay day loan industries is strongly preferred
Secondary school diploma is required; post-secondary education with a background in Business or a Finance is preferred
People Oriented, Enterprising and an excellent communicator with the ability to build memorable customer experiences for every financial sale
Proficient with PCs, Microsoft Office (Excel, Word, and Outlook), strong keyboarding skills and an ability to learn and master new software programs
Ability to multi-task, adapt to change in a dynamic sales environment
Achievement and results oriented with a positive personality to drive sales and increase customer happiness
Insightful, compassionate and operate with integrity with every sale – care deeply for our customers!

Why should you work for goeasy?
To learn more about our phenomenal company please click the links below:

http://goeasy.com/careers/

Inclusion and Equal Opportunity Employment
goeasy is an equal opportunity employer. In addition, goeasy is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation due to a disability and we will work with you to address your needs.
Additional Information:
To be considered for hire, you will be need to successfully pass a criminal background check, credit check, and validation of your work experience. You will be able to provide schedule flexibility to ensure that the location’s hours can be covered to meet our customer’s needs – details by location will be discussed in the interview process.
We thank all interested applicants, however we will only be contacting those for interview who possess the skills and qualifications outlined above.

If you are looking to join one of Canada’s fastest growing companies, goeasy Ltd. is the place for you! Recognized as one of North America’s Most Engaged Workplaces, we want the best to join our team. 
easyfinancial is our consumer lending business that offers secured and unsecured installment loans of up to $45,000. It is our mission to provide everyday Canadians the chance for a better tomorrow, today by giving them access to the credit they need and by offering them a second chance when they have been turned down by banks and traditional lenders. With a retail network of nearly 400 locations across Canada and over 1900 employees, we are able to build lasting relationships with our customers as we help them rebuild their credit and graduate towards prime rates and a brighter financial future.

Working at goeasy during COVID-19:
We are committed to the health and safety of our current and potential employees. Here are some of the things we have done to stay ahead and continue our operations during this pandemic:

Adoption of best practices and protocols to ensure a safe interview and onboarding experience
Continuing to serve our customers through our phone and digital channels
Mandatory social distancing in all of our locations
Maximum person limit in our branches and stores
Rigorous hygiene practices in all branch and store locations
Free virtual healthcare access for all permanent employees
Continued partnerships and donations to foundations & causes we care about ie. Boys and Girls Club of Canada

So, what will you do as a Financial Service Representative?

You will build superior customer sales experiences by engaging, listening and understanding the financial needs of potential customers and matching their needs to our lending solutions in a pleasurable sales environment
You will demonstrate compassion and empathy toward customers to be able to hear their story and help with the most appropriate sale of our financial services based on individual needs
You will welcome and engage customers visiting your branch location or by actively prospecting new clients through a combination marketing and outbound sales call activity with a view to achieving and exceeding branch sales targets
You will capitalize on financial cross-sales and add-on products by paying attention to customer needs to specifically pinpoint sales opportunities while clearly and openly communicating the terms and conditions of our financial products
Review and evaluate online financial loan applications, assess the applicants’ credit worthiness, perform financial analysis, and other risk assessments to improve quality of the sale and limit future collection items
Manage collections activities for all past due financial accounts, maintaining an impeccable level of service
Accurately secure all required information to fulfill customer applications for products and maintain information and records to limit errors
What we are looking for:

A minimum of 1 year of experience in a customer-facing targeted sales environment; experience in either consumer finance or pay day loan industries is strongly preferred
Secondary school diploma is required; post-secondary education with a background in Business or a Finance is preferred
People Oriented, Enterprising and an excellent communicator with the ability to build memorable customer experiences for every financial sale
Proficient with PCs, Microsoft Office (Excel, Word, and Outlook), strong keyboarding skills and an ability to learn and master new software programs
Ability to multi-task, adapt to change in a dynamic sales environment
Achievement and results oriented with a positive personality to drive sales and increase customer happiness
Insightful, compassionate and operate with integrity with every sale – care deeply for our customers!

Why should you work for goeasy?
To learn more about our phenomenal company please click the links below:

http://goeasy.com/careers/

Inclusion and Equal Opportunity Employment
goeasy is an equal opportunity employer. In addition, goeasy is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation due to a disability and we will work with you to address your needs.
Additional Information:
To be considered for hire, you will be need to successfully pass a criminal background check, credit check, and validation of your work experience. You will be able to provide schedule flexibility to ensure that the location’s hours can be covered to meet our customer’s needs – details by location will be discussed in the interview process.
We thank all interested applicants, however we will only be contacting those for interview who possess the skills and qualifications outlined above.

If you are looking to join one of Canada’s fastest growing companies, goeasy Ltd. is the place for you! Recognized as one of North America’s Most Engaged Workplaces, we want the best to join our team. 
easyfinancial is our consumer lending business that offers secured and unsecured installment loans of up to $45,000. It is our mission to provide everyday Canadians the chance for a better tomorrow, today by giving them access to the credit they need and by offering them a second chance when they have been turned down by banks and traditional lenders. With a retail network of nearly 400 locations across Canada and over 2,250 employees, we are able to build lasting relationships with our customers as we help them rebuild their credit and graduate towards prime rates and a brighter financial future.
Working at goeasy during COVID-19:
We are committed to the health and safety of our current and potential employees. Here are some of the things we have done to stay ahead and continue our operations during this pandemic:

Adoption of best practices and protocols to ensure a safe interview and onboarding experience
Continuing to serve our customers through our phone and digital channels
Mandatory social distancing in all of our locations
Maximum person limit in our branches and stores
Rigorous hygiene practices in all branch and store locations
Free virtual healthcare access for all permanent employees
Continued partnerships and donations to foundations & causes we care about ie. Boys and Girls Club of Canada

So.. What will you do as a Branch Manager?

Provide superior customer sales experiences by quickly and professionally handling customer inquiries while promoting and selling financial services
Maximize sales revenues by administrating customer accounts, providing input to every sale and managing collection activities to increase financial and managerial effectiveness
Manage collections by ensuring that collection calls are made and over-due financial accounts meet company operations standards
Manage staff and daily operations including the implementation of new corporate strategies and operational processes
Continuous growth of employees by coaching / training new and existing financial sales employees while ensuring they have your managerial support for their career endeavors
Growing the loan book as the Branch Manager by performing activities such as: actively sourcing new clients through marketing, cold sales calls, and building relationships to plant seeds and promote future sales of financial products
Secure all required information to fulfill customer applications for financial sales products, accurately maintaining information and records in all required systems to limit errors
Assist customers with the completion of credit applications and promote the sale of our prepaid credit cards
Capitalize on financial cross-sales and add-on products by paying attention to customer needs to specifically pinpoint sales opportunities
See the financial loan process to completion, communicating agreements and terms and conditions to customers to follow best in class sales practices and to suppress collection rates
 
What we are looking for:

As a Branch Manager - commitment to excellence in customer service and delivering great financial sales experiences
Driven and motivated by sales leadership and growth opportunities
Minimum 1 year of hands-on experience in as a manager or lead capacity; experience in the consumer loan/personal finance or as a Sales Manager preferred
Understanding and experience within financials, credit, collections and/or lending
Using managerial skills to promote leadership, ensure operational management, coaching, and effective recruitment/selection of potential top performers
Ability to structure, organize and run a successful branch operationally, as well as secure collections and drive financial sales
Professional and engaging disposition to engage internal staff and customers
Outstanding operational time management, problem solving and negotiation skills, and the ability to work well in fast-paced and demanding situations
Strong computer skills, with working knowledge of Microsoft Office (Word, Excel, Outlook)
Valid provincial driver’s license is required and access to a vehicle
 
Why Should You Work For goeasy?
To learn more about our great company please click the links below:
 
http://goeasy.com/careers/
 
 Inclusion and Equal Opportunity Employment
goeasy is an equal opportunity employer. In addition, goeasy is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada.   Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
 
 Additional Information:
All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.  Candidates must provide schedule flexibility to ensure that the location’s hours can be covered to meet our customer’s needs – details by location will be discussed in the interview process. 
 
We thank all interested applicants, however we will only be contacting those for interview who possess the skills and qualifications outlined above.
 

If you are looking to join one of Canada’s fastest growing companies, goeasy Ltd. is the place for you! Recognized as one of North America’s Most Engaged Workplaces, we want the best to join our team. 
easyfinancial is our consumer lending business that offers secured and unsecured installment loans of up to $45,000. It is our mission to provide everyday Canadians the path to a better tomorrow, today, by giving them access to the credit they need and by offering them a second chance when they have been turned down by banks and traditional lenders. With a retail network of nearly 400 locations across Canada and over 2,250 employees, we are able to build lasting relationships with our customers as we help them rebuild their credit and graduate towards prime rates and a brighter financial future.

Working at goeasy during COVID-19:
We are committed to the health and safety of our current and potential employees. Here are some of the things we have done to stay ahead and continue our operations during this pandemic:

Adoption of best practices and protocols to ensure a safe interview and onboarding experience
Continuing to serve our customers through our phone and digital channels
Mandatory social distancing in all of our locations
Maximum person limit in our branches and stores
Rigorous hygiene practices in all branch and store locations
Free virtual healthcare access for all permanent employees
Continued partnerships and donations to foundations & causes we care about ie. Boys and Girls Club of Canada

So, what will you do as a Financial Service Representative?

You will build superior customer sales experiences by engaging, listening and understanding the financial needs of potential customers and matching their needs to our lending solutions in a pleasurable sales environment
You will demonstrate compassion and empathy toward customers to be able to hear their story and help with the most appropriate sale of our financial services based on individual needs
You will welcome and engage customers visiting your branch location or by actively prospecting new clients through a combination marketing and outbound sales call activity with a view to achieving and exceeding branch sales targets
You will capitalize on financial cross-sales and add-on products by paying attention to customer needs to specifically pinpoint sales opportunities while clearly and openly communicating the terms and conditions of our financial products
Review and evaluate online financial loan applications, assess the applicants’ credit worthiness, perform financial analysis, and other risk assessments to improve quality of the sale and limit future collection items
Manage collections activities for all past due financial accounts, maintaining an impeccable level of service
Accurately secure all required information to fulfill customer applications for products and maintain information and records to limit errors
What we are looking for:

A minimum of 1 year of experience in a customer-facing targeted sales environment; experience in either consumer finance or pay day loan industries is strongly preferred
Secondary school diploma is required; post-secondary education with a background in Business or a Finance is preferred
People Oriented, Enterprising and an excellent communicator with the ability to build memorable customer experiences for every financial sale
Proficient with PCs, Microsoft Office (Excel, Word, and Outlook), strong keyboarding skills and an ability to learn and master new software programs
Ability to multi-task, adapt to change in a dynamic sales environment
Achievement and results oriented with a positive personality to drive sales and increase customer happiness
Insightful, compassionate and operate with integrity with every sale – care deeply for our customers!

Why should you work for goeasy?
To learn more about our phenomenal company please click the links below:

http://goeasy.com/careers/

Inclusion and Equal Opportunity Employment
goeasy is an equal opportunity employer. In addition, goeasy is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation due to a disability and we will work with you to address your needs.
Additional Information:
To be considered for hire, you will be need to successfully pass a criminal background check, credit check, and validation of your work experience. You will be able to provide schedule flexibility to ensure that the location’s hours can be covered to meet our customer’s needs – details by location will be discussed in the interview process.
We thank all interested applicants, however we will only be contacting those for interview who possess the skills and qualifications outlined above.

If you are looking to join one of Canada’s fastest growing companies, goeasy Ltd. is the place for you! Recognized as one of North America’s Most Engaged Workplaces, we want the best to join our team. 
easyfinancial is our consumer lending business that offers secured and unsecured installment loans of up to $45,000. It is our mission to provide everyday Canadians the path to a better tomorrow, today, by giving them access to the credit they need and by offering them a second chance when they have been turned down by banks and traditional lenders. With a retail network of nearly 400 locations across Canada and over 2,250 employees, we are able to build lasting relationships with our customers as we help them rebuild their credit and graduate towards prime rates and a brighter financial future.

Working at goeasy during COVID-19:
We are committed to the health and safety of our current and potential employees. Here are some of the things we have done to stay ahead and continue our operations during this pandemic:

Adoption of best practices and protocols to ensure a safe interview and onboarding experience
Continuing to serve our customers through our phone and digital channels
Mandatory social distancing in all of our locations
Maximum person limit in our branches and stores
Rigorous hygiene practices in all branch and store locations
Free virtual healthcare access for all permanent employees
Continued partnerships and donations to foundations & causes we care about ie. Boys and Girls Club of Canada

So, what will you do as a Financial Service Representative?

You will build superior customer sales experiences by engaging, listening and understanding the financial needs of potential customers and matching their needs to our lending solutions in a pleasurable sales environment
You will demonstrate compassion and empathy toward customers to be able to hear their story and help with the most appropriate sale of our financial services based on individual needs
You will welcome and engage customers visiting your branch location or by actively prospecting new clients through a combination marketing and outbound sales call activity with a view to achieving and exceeding branch sales targets
You will capitalize on financial cross-sales and add-on products by paying attention to customer needs to specifically pinpoint sales opportunities while clearly and openly communicating the terms and conditions of our financial products
Review and evaluate online financial loan applications, assess the applicants’ credit worthiness, perform financial analysis, and other risk assessments to improve quality of the sale and limit future collection items
Manage collections activities for all past due financial accounts, maintaining an impeccable level of service
Accurately secure all required information to fulfill customer applications for products and maintain information and records to limit errors
What we are looking for:

A minimum of 1 year of experience in a customer-facing targeted sales environment; experience in either consumer finance or pay day loan industries is strongly preferred
Secondary school diploma is required; post-secondary education with a background in Business or a Finance is preferred
People Oriented, Enterprising and an excellent communicator with the ability to build memorable customer experiences for every financial sale
Proficient with PCs, Microsoft Office (Excel, Word, and Outlook), strong keyboarding skills and an ability to learn and master new software programs
Ability to multi-task, adapt to change in a dynamic sales environment
Achievement and results oriented with a positive personality to drive sales and increase customer happiness
Insightful, compassionate and operate with integrity with every sale – care deeply for our customers!

Why should you work for goeasy?
To learn more about our phenomenal company please click the links below:

http://goeasy.com/careers/

Inclusion and Equal Opportunity Employment
goeasy is an equal opportunity employer. In addition, goeasy is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation due to a disability and we will work with you to address your needs.
Additional Information:
To be considered for hire, you will be need to successfully pass a criminal background check, credit check, and validation of your work experience. You will be able to provide schedule flexibility to ensure that the location’s hours can be covered to meet our customer’s needs – details by location will be discussed in the interview process.
We thank all interested applicants, however we will only be contacting those for interview who possess the skills and qualifications outlined above.

If you are looking to join one of Canada’s fastest growing companies, goeasy Ltd. is the place for you! Recognized as one of North America’s Most Engaged Workplaces, we want the best to join our team. 
easyfinancial is our consumer lending business that offers secured and unsecured installment loans of up to $45,000. It is our mission to provide everyday Canadians the chance for a better tomorrow, today by giving them access to the credit they need and by offering them a second chance when they have been turned down by banks and traditional lenders. With a retail network of nearly 400 locations across Canada and over 1900 employees, we are able to build lasting relationships with our customers as we help them rebuild their credit and graduate towards prime rates and a brighter financial future.
Working at goeasy during COVID-19:
We are committed to the health and safety of our current and potential employees. Here are some of the things we have done to stay ahead and continue our operations during this pandemic:

Adoption of best practices and protocols to ensure a safe interview and onboarding experience
Continuing to serve our customers through our phone and digital channels
Mandatory social distancing in all of our locations
Maximum person limit in our branches and stores
Rigorous hygiene practices in all branch and store locations
Free virtual healthcare access for all permanent employees
Continued partnerships and donations to foundations & causes we care about ie. Boys and Girls Club of Canada

So, what will you do as a Financial Service Representative?

You will build superior customer sales experiences by engaging, listening and understanding the financial needs of potential customers and matching their needs to our lending solutions in a pleasurable sales environment
You will demonstrate compassion and empathy toward customers to be able to hear their story and help with the most appropriate sale of our financial services based on individual needs
You will welcome and engage customers visiting your branch location or by actively prospecting new clients through a combination marketing and outbound sales call activity with a view to achieving and exceeding branch sales targets
You will capitalize on financial cross-sales and add-on products by paying attention to customer needs to specifically pinpoint sales opportunities while clearly and openly communicating the terms and conditions of our financial products
Review and evaluate online financial loan applications, assess the applicants’ credit worthiness, perform financial analysis, and other risk assessments to improve quality of the sale and limit future collection items
Manage collections activities for all past due financial accounts, maintaining an impeccable level of service
Accurately secure all required information to fulfill customer applications for products and maintain information and records to limit errors
What we are looking for:

A minimum of 1 year of experience in a customer-facing targeted sales environment; experience in either consumer finance or pay day loan industries is strongly preferred
Secondary school diploma is required; post-secondary education with a background in Business or a Finance is preferred
People Oriented, Enterprising and an excellent communicator with the ability to build memorable customer experiences for every financial sale
Proficient with PCs, Microsoft Office (Excel, Word, and Outlook), strong keyboarding skills and an ability to learn and master new software programs
Ability to multi-task, adapt to change in a dynamic sales environment
Achievement and results oriented with a positive personality to drive sales and increase customer happiness
Insightful, compassionate and operate with integrity with every sale – care deeply for our customers!

Why should you work for goeasy?
To learn more about our phenomenal company please click the links below:

http://goeasy.com/careers/

Inclusion and Equal Opportunity Employment
goeasy is an equal opportunity employer. In addition, goeasy is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation due to a disability and we will work with you to address your needs.
Additional Information:
To be considered for hire, you will be need to successfully pass a criminal background check, credit check, and validation of your work experience. You will be able to provide schedule flexibility to ensure that the location’s hours can be covered to meet our customer’s needs – details by location will be discussed in the interview process.
We thank all interested applicants, however we will only be contacting those for interview who possess the skills and qualifications outlined above.

About us: If you are looking to join one of Canada’s fastest growing companies, goeasy Ltd. is the place for you! Recognized as one of North America’s Most Engaged Workplaces, we want the best to join our team. 
easyfinancial is our consumer lending business that offers secured and unsecured installment loans of up to $35,000. It is our mission to provide everyday Canadians the chance for a better tomorrow, today by giving them access to the credit they need and by offering them a second chance when they have been turned down by banks and traditional lenders. With a retail network of nearly 400 locations across Canada and over 1900 employees, we are able to build lasting relationships with our customers as we help them rebuild their credit and graduate towards prime rates and a brighter financial future.

Working at goeasy during COVID-19:
We are committed to the health and safety of our current and potential employees. Here are some of the things we have done to stay ahead and continue our operations during this pandemic:

Adoption of best practices and protocols to ensure a safe interview and onboarding experience
Continuing to serve our customers through our phone and digital channels
Mandatory social distancing in all of our locations
Maximum person limit in our branches and stores
Rigorous hygiene practices in all branch and store locations
Free virtual healthcare access for all permanent employees
Continued partnerships and donations to foundations & causes we care about ie. Boys and Girls Club of Canada
So, what will you do as a Financial Service Representative?

You will build superior customer sales experiences by engaging, listening and understanding the financial needs of potential customers and matching their needs to our lending solutions in a pleasurable sales environment
You will demonstrate compassion and empathy toward customers to be able to hear their story and help with the most appropriate sale of our financial services based on individual needs
You will welcome and engage customers visiting your branch location or by actively prospecting new clients through a combination marketing and outbound sales call activity with a view to achieving and exceeding branch sales targets
You will capitalize on financial cross-sales and add-on products by paying attention to customer needs to specifically pinpoint sales opportunities while clearly and openly communicating the terms and conditions of our financial products
Review and evaluate online financial loan applications, assess the applicants’ credit worthiness, perform financial analysis, and other risk assessments to improve quality of the sale and limit future collection items
Manage collections activities for all past due financial accounts, maintaining an impeccable level of service
Accurately secure all required information to fulfill customer applications for products and maintain information and records to limit errors
What we are looking for:

At least a year of experience in a customer-facing targeted sales environment
People Oriented, enterprising, and an excellent communicator
Proficient with PCs, Microsoft Office, strong keyboarding skills and an ability to learn and master new software programs
Achievement and results-oriented with a positive personality to drive sales and increase customer happiness
Full time availability (no summer contract or internships available)
goeasy is an equal opportunity employer. In addition, goeasy is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation due to a disability and we will work with you to address your needs.
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