If you are looking to join one of Canada’s fastest growing companies, goeasy Ltd. is the place for you! Recognized as one of North America’s Most Engaged Workplaces, we want the best to join our team. 
easyfinancial is our consumer lending business that offers secured and unsecured installment loans of up to $75,000. It is our mission to provide everyday Canadians the path to a better tomorrow, today, by giving them access to the credit they need and by offering them a second chance when they have been turned down by banks and traditional lenders. With a retail network of nearly 400 locations across Canada and over 2,250 employees, we are able to build lasting relationships with our customers as we help them rebuild their credit and graduate towards prime rates and a brighter financial future.
Working at goeasy during COVID-19:
We are committed to the health and safety of our current and potential employees. Here are some of the things we have done to stay ahead and continue our operations during this pandemic:

Adoption of best practices and protocols to ensure a safe interview and onboarding experience
Continuing to serve our customers through our phone and digital channels
Mandatory social distancing in all of our locations
Maximum person limit in our branches and stores
Rigorous hygiene practices in all branch and store locations
Free virtual healthcare access for all permanent employees
Continued partnerships and donations to foundations & causes we care about ie. Boys and Girls Club of Canada
So, what will you do as a Financial Services Representative?

You will build superior customer sales experiences by engaging, listening and understanding the financial needs of potential customers and matching their needs to our lending solutions in a pleasurable sales environment
You will demonstrate compassion and empathy toward customers to be able to hear their story and help with the most appropriate sale of our financial services based on individual needs
You will welcome and engage customers visiting your branch location or by actively prospecting new clients through a combination marketing and outbound sales call activity with a view to achieving and exceeding branch sales targets
You will capitalize on financial cross-sales and add-on products by paying attention to customer needs to specifically pinpoint sales opportunities while clearly and openly communicating the terms and conditions of our financial products
Review and evaluate online financial loan applications, assess the applicants’ credit worthiness, perform financial analysis, and other risk assessments to improve quality of the sale and limit future collection items
Manage collections activities for all past due financial accounts, maintaining an impeccable level of service
Accurately secure all required information to fulfill customer applications for products and maintain information and records to limit errors
What we are looking for:

A minimum of 1 year of experience in a customer-facing targeted sales environment
Experience in payday loans, non-prime lending, or consumer finance is a plus!
Secondary school diploma is required
People Oriented, enterprising and an excellent communicator with the ability to build memorable customer experiences for every financial sale
Proficient with PCs, Microsoft Office (Excel, Word, and Outlook), strong keyboarding skills and an ability to learn and master new software programs
Ability to multi-task, adapt to change in a dynamic sales environment
Achievement and results-oriented with a positive personality to drive sales and increase customer happiness
Insightful, compassionate and operate with integrity with every sale – will care deeply for our customers!

Why should you work for goeasy?
To learn more about our phenomenal culture, check out the video below or go to http://goeasy.com/careers/


Inclusion and Equal Opportunity Employment
goeasy is an equal opportunity employer. In addition, goeasy is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation due to a disability and we will work with you to address your needs.
Additional Information:
To be considered for hire, you will be need to successfully pass a criminal background check, credit check, and validation of your work experience. You will be able to provide schedule flexibility to ensure that the location’s hours can be covered to meet our customer’s needs – details by location will be discussed in the interview process.
We thank all interested applicants, however we will only be contacting those for interview who possess the skills and qualifications outlined above.

If you are looking to join one of Canada’s fastest growing companies, goeasy Ltd. is the place for you! Recognized as one of North America’s Most Engaged Workplaces, we want the best to join our team. 
easyfinancial is our consumer lending business that offers secured and unsecured installment loans of up to $75,000. It is our mission to provide everyday Canadians the path to a better tomorrow, today, by giving them access to the credit they need and by offering them a second chance when they have been turned down by banks and traditional lenders. With a retail network of nearly 400 locations across Canada and over 2,250 employees, we are able to build lasting relationships with our customers as we help them rebuild their credit and graduate towards prime rates and a brighter financial future.
Working at goeasy during COVID-19:
We are committed to the health and safety of our current and potential employees. Here are some of the things we have done to stay ahead and continue our operations during this pandemic:

Adoption of best practices and protocols to ensure a safe interview and onboarding experience
Continuing to serve our customers through our phone and digital channels
Mandatory social distancing in all of our locations
Maximum person limit in our branches and stores
Rigorous hygiene practices in all branch and store locations
Free virtual healthcare access for all permanent employees
Continued partnerships and donations to foundations & causes we care about ie. Boys and Girls Club of Canada
So, what will you do as a Financial Services Representative?

You will build superior customer sales experiences by engaging, listening and understanding the financial needs of potential customers and matching their needs to our lending solutions in a pleasurable sales environment
You will demonstrate compassion and empathy toward customers to be able to hear their story and help with the most appropriate sale of our financial services based on individual needs
You will welcome and engage customers visiting your branch location or by actively prospecting new clients through a combination marketing and outbound sales call activity with a view to achieving and exceeding branch sales targets
You will capitalize on financial cross-sales and add-on products by paying attention to customer needs to specifically pinpoint sales opportunities while clearly and openly communicating the terms and conditions of our financial products
Review and evaluate online financial loan applications, assess the applicants’ credit worthiness, perform financial analysis, and other risk assessments to improve quality of the sale and limit future collection items
Manage collections activities for all past due financial accounts, maintaining an impeccable level of service
Accurately secure all required information to fulfill customer applications for products and maintain information and records to limit errors
What we are looking for:

A minimum of 1 year of experience in a customer-facing targeted sales environment
Experience in payday loans, non-prime lending, or consumer finance is a plus!
Secondary school diploma is required
People Oriented, enterprising and an excellent communicator with the ability to build memorable customer experiences for every financial sale
Proficient with PCs, Microsoft Office (Excel, Word, and Outlook), strong keyboarding skills and an ability to learn and master new software programs
Ability to multi-task, adapt to change in a dynamic sales environment
Achievement and results-oriented with a positive personality to drive sales and increase customer happiness
Insightful, compassionate and operate with integrity with every sale – will care deeply for our customers!

Why should you work for goeasy?
To learn more about our phenomenal culture, check out the video below or go to http://goeasy.com/careers/


Diversity, Inclusion, and Equal Opportunity Employment
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. This means that we are committed to cultivating and preserving a work culture where we celebrate who we are, where everyone feels seen and heard and where every employee can fulfill their potential. As an equal opportunity employer, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.
Additional Information:
To be considered for hire, you will be need to successfully pass a criminal background check, credit check, and validation of your work experience. You will be able to provide schedule flexibility to ensure that the location’s hours can be covered to meet our customer’s needs – details by location will be discussed in the interview process.
We thank all interested applicants, however we will only be contacting those for interview who possess the skills and qualifications outlined above.

If you are looking to join one of Canada’s fastest growing companies, goeasy Ltd. is the place for you! Recognized as one of North America’s Most Engaged Workplaces, we want the best to join our team. 
easyfinancial is our consumer lending business that offers secured and unsecured installment loans of up to $75,000. It is our mission to provide everyday Canadians the path to a better tomorrow, today, by giving them access to the credit they need and by offering them a second chance when they have been turned down by banks and traditional lenders. With a retail network of nearly 400 locations across Canada and over 2,250 employees, we are able to build lasting relationships with our customers as we help them rebuild their credit and graduate towards prime rates and a brighter financial future.
What will you do as a Branch Manager?

Provide superior customer sales experiences by quickly and professionally handling customer inquiries while promoting and selling financial services
Maximize sales revenues by administrating customer accounts, providing input to every sale and managing collection activities to increase financial and managerial effectiveness
Manage collections by ensuring that collection calls are made and over-due financial accounts meet company operations standards
Manage staff and daily operations including the implementation of new corporate strategies and operational processes
Continuous growth of employees by coaching / training new and existing financial sales employees while ensuring they have your managerial support for their career endeavors
Growing the loan book as the Branch Manager by performing activities such as: actively sourcing new clients through marketing, cold sales calls, and building relationships to plant seeds and promote future sales of financial products
Secure all required information to fulfill customer applications for financial sales products, accurately maintaining information and records in all required systems to limit errors
Assist customers with the completion of credit applications and promote the sale of our prepaid credit cards
Capitalize on financial cross-sales and add-on products by paying attention to customer needs to specifically pinpoint sales opportunities
See the financial loan process to completion, communicating agreements and terms and conditions to customers to follow best in class sales practices and to suppress collection rates
What we are looking for:

Commitment to excellence in customer service and delivering great financial sales experiences
Driven and motivated by sales leadership and growth opportunities
Must have hands-on experience as a manager or in a team lead capacity
Experience in the consumer loan/personal finance or as a Sales Manager is preferred
Understanding and experience within financials, credit, collections and/or lending
Using managerial skills to promote leadership, ensure operational management, coaching, and effective recruitment/selection of potential top performers
Ability to structure, organize and run a successful branch operationally, as well as secure collections and drive financial sales
Professional and engaging disposition to engage internal staff and customers
Outstanding operational time management, problem solving and negotiation skills, and the ability to work well in fast-paced and demanding situations
Strong computer skills, with working knowledge of Microsoft Office (Word, Excel, Outlook)
Valid provincial driver’s license is required and access to a vehicle
Why should you work for goeasy?
To learn more about our phenomenal culture, check out the video below or go to http://goeasy.com/careers/


Diversity, Inclusion, and Equal Opportunity Employment
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. This means that we are committed to cultivating and preserving a work culture where we celebrate who we are, where everyone feels seen and heard and where every employee can fulfill their potential. As an equal opportunity employer, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.
Additional Information:
To be considered for hire, you will be need to successfully pass a criminal background check, credit check, and validation of your work experience. You will be able to provide schedule flexibility to ensure that the location’s hours can be covered to meet our customer’s needs – details by location will be discussed in the interview process.
We thank all interested applicants, however we will only be contacting those for interview who possess the skills and qualifications outlined above.

easyfinancial fournit des prêts personnels depuis 2006.   Grâce à plus de 300 succursales partout au Canada, nous sommes un chef de file en matière de produits et de services financiers, notamment des prêts à la consommation non garantis, des cartes prépayées et de produits de redressement de crédit afin de pourvoir les besoins des Canadiennes et des Canadiens qui n'ont pas accès aux produits et services des établissements financiers traditionnels. 
19-21$ de l'heure (selon l'expérience) incluant bonus mensuels disponible
Alors, que ferez-vous à titre de représentant en services financiers?

Créer des expériences de ventes supérieures pour les clients en engageant, en écoutant et en comprenant les besoins financiers des clients potentiels et en reliant leurs besoins à nos solutions de prêt dans un environnement de vente agréable.
Faire preuve de compassion et d'empathie envers les clients afin d'être en mesure d'écouter leur histoire et de les aider par la vente de nos services financiers en fonction de leurs besoins individuels.
Accueillir et engager les clients qui visitent notre succursale ou assurer la prospection active de nouveaux clients à l'aide du marketing et des appels de ventes à l'extérieur de manière à atteindre et à surpasser les objectifs de vente de la succursale.
Tirer profit des ventes financières additionnelles et des produits à valeur ajoutée en portant attention aux besoins des clients afin de bien saisir les occasions de vente; faire preuve de transparence et communiquer ouvertement les modalités de nos produits financiers.
Examiner et évaluer les demandes de crédit financier en ligne, évaluer la capacité financière des demandeurs, réaliser des analyses financières et d'autres évaluations des risques de manière à maximiser la qualité de la vente et limiter les effets en recouvrement futurs.
Gérer les activités de collectes pour tous les comptes financiers en souffrance, maintenir un niveau de service irréprochable.  
Assurer soigneusement la sécurité de tous les renseignements exigés dans les demandes de client pour des produits et gérer l'information et les dossiers afin de limiter les erreurs.
Ce que nous recherchons :

Un minimum d'un an d'expérience dans un environnement de ventes en contact avec la clientèle; expérience en finance des consommateurs ou dans les secteurs du prêt sur salaire, un atout important.
Le diplôme d'études secondaires est exigé; formation postsecondaire et expérience en affaires ou en finance, de préférence.
Un candidat axé sur la personne, entreprenant et bon communicateur qui a la capacité de fournir une expérience mémorable aux clients lors de chaque vente de produits financiers.
Des compétences avec les ordinateurs de bureau, la suite Microsoft Office (Excel, Word et Outlook), une excellente aptitude de saisie sur clavier et la capacité d'apprendre et de maîtriser de nouveaux programmes logiciels.
La capacité à effectuer plusieurs tâches à la fois et une bonne adaptation aux changements dans un environnement de vente dynamique.
Un candidat axé sur le rendement et les résultats qui a une attitude positive afin de générer des ventes et accroître la satisfaction des clients.
De l'empathie, de la compassion et la capacité à faire preuve d'intégrité lors de chaque vente – un grand soin porté à chacun de nos clients!
 
Inclusion sociale et égalité des chances en matière d'emploi
goeasy est un employeur qui souscrit au principe de l'équité en matière d'emploi. De plus, goeasy s'engage à prendre des mesures d'adaptation pour les candidats qui en font la demande à n'importe quelle étape du processus de recrutement, et ce, conformément aux exigences prévues par la loi partout au Canada.   Veuillez nous aviser à tout moment durant le processus de recrutement si vous avez besoin d'accommodements en raison d'une invalidité et nous collaborerons avec vous pour répondre à vos besoins.
Information supplémentaire :
Tous les candidats envisagés pour le poste doivent se soumettre au contrôle du dossier criminel et du dossier de crédit en lien avec l'emploi et faire valider leur expérience de travail afin de se qualifier. Les candidats doivent avoir un horaire flexible pour veiller à ce que les heures de l'emplacement puissent être comblées de manière à répondre aux besoins de nos clients – les détails concernant chaque emplacement seront abordés lors du processus d'embauche.
Nous remercions tous les candidats intéressés par le poste, toutefois nous ne communiquerons qu'avec ceux retenus pour l'entrevue et qui possèdent les compétences et les qualifications susmentionnées.


PAID1234

If you are looking to join one of Canada’s fastest growing companies, goeasy Ltd. is the place for you! Certified as a Great Place to Work®, recognized as Canada’s Most Admired Corporate Cultures, GTA's Top 100 Employers, one of Canada’s Top 50 Fintech’s, and winners of the 2021 TSX30, we want the best and brightest to join our team.
We are a publicly-traded company on the TSX with over 4000% shareholder return since 2001. Accredited by the Better Business Bureau, goeasy Ltd is a Canadian company that provides non-prime leasing and lending services through easyhome, easyfinancial and LendCare. We offer a wide variety of financial products and services including lease-to-own merchandise, unsecured and secured installment loans, direct-to-consumer auto loans, and point-of-sale financing to over 4,000 merchants in the powersports, automotive, retail, home improvement, and health sectors. With over 30 years of experience, our 2200 employees work with our customers to help them get access to the money they need today, while they rebuild their credit and graduate to prime rates. Our omni-channel model includes over 400 retail locations and digital/mobile platforms that enable our customers to transact with us through their channel of choice.
goeasy ltd. is seeking a highly motivated and analytical Merchandising Analyst (1 Year Contract). Reporting to the Category Manager, your main responsibility will be merchandising and providing purchasing support to our internal and external clientele for our easyhome division. In this dynamic role, you will interact with all facets of our business from our retail support center to store-level execution within our Merchandising Department.
Responsibilities:

Managing an extensive set of product listings by vendor, including creation and maintenance of model files
Entering Purchase Orders both in our current system and on different vendor portals
Maintain and update Website as also processing of Web orders
Provide pricing and information for Employee Order requests and process orders in a timely manner
Provide general administrative support to the Purchasing team, i.e., work on reconciling receiving issues, working closely with our AP team, cash purchases and working on reporting as required
Assist with various projects as needed (For example product testing, conferences, etc.)
Provide store support through email and response to Purchasing hotline calls
Work closely with Category Manager and Vendors to provide competitive analysis on a regular basis
Prepare and maintain Franchise order forms and be the point of contact for day-to-day requests from our franchise team
Qualifications:

Proven multi-tasking and organizational skills
Proficient in MS Outlook, Word and Excel (Selected applicants will need to successfully complete an Excel skills evaluation as part of the interview process)
1-2 years’ experience in a relevant role or retail inventory management
Ability to work in a fast paced and changing environment
Self-directed with the ability to work independently with minimal supervision
Good experience in problem-solving, analytical and customer service skills
Excellent written and oral communication skills in English (French is an asset)
Post-secondary education
Inclusion and Equal Opportunity Employment
goeasy is an equal opportunity employer. In addition, goeasy is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada.   Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
Additional Information:
All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.  
We thank all interested applicants, however we will only be contacting those for interview who possess the skills and qualifications outlined above.
Why should you work for goeasy?
To learn more about our great company please click the links below:
  
http://goeasy.com/careers/ 
PAID1234

easyhome is the largest merchandise lease-to-own company in Canada.  With over 170 locations from coast to coast, we offer top quality, brand name household furnishings, appliances and home electronics to consumers on convenient weekly or monthly leasing agreements.

Working at goeasy during COVID-19:
We are committed to the health and safety of our current and potential employees. Here are some of the things we have done to stay ahead and continue our operations during this pandemic:

Adoption of best practices and protocols to ensure a safe interview and onboarding experience
Continuing to serve our customers through our phone and digital channels
Mandatory social distancing in all of our locations
Maximum person limit in our branches and stores
Rigorous hygiene practices in all branch and store locations
Free virtual healthcare access for all permanent employees
Continued partnerships and donations to foundations & causes we care about ie. Boys and Girls Club of Canada
 
So What Will A Delivery Driver Do?

Be Friendly.  As a Delivery Driver, our customers depend on us to deliver, assemble, and place leased items.  With a keen eye and a friendly manner, you are in a great position to suggest other pieces from our line that would help their place feel more like a home.
Be Prompt.  Delivery Drivers are key team members; you will have multiple deliveries and pick ups over the course of a day.  It’s up to you to manage your time and get where you need to be efficiently.
Be Fit. A Delivery Driver will move and manage home furniture and electronics on a daily basis and maintain store facilities.
Be Smart.  A Delivery Driver maintains safety standards in your vehicle, store, customers' homes, and on the road.
 
Here’s What We Are Looking for:

A valid, full, driver's license and a clean driver's abstract with no driving complaints (for the past three years)
Physically fit and able to lift and move heavy merchandise consistently on a daily basis while on a delivery
Good time management and organizational skills  
A Secondary School Diploma is preferred
 
Who Are You and What Are You Looking for:

A Positive Work Environment: You are looking for a steady income with benefits and the chance to work, socialize, and network, with a great group of people each time you do a delivery.
A Regular Schedule: You are looking for steady hours that will improve your ability to create balance in your life.
A Job Where You Can Work With Your Hands: You like to put together furniture, setting up sound systems or appliances.  You get a sense of accomplishment, being able to complete a task on time and putting a smile on a customer’s face with every delivery.
A New Opportunity: You want a chance to grow with a company. Your chance to be a part of a team, learn about store operations and the company from within starts with the Delivery Driver role.  You’ll hear how other team members have moved up and to plan your own path within goeasy!
 
Why Work for Goeasy?
 
To learn more about our great company please click the links below:

http://goeasy.com/careers/

Additional Information:
All candidates considered for hire must successfully pass a criminal background check and validation of their work experience to qualify for hire. A credit check may now be a condition of employment in specific easyhome locations.  Candidates must provide schedule flexibility to ensure that the location’s hours can be covered to meet our customer’s needs – details by location will be discussed in the interview process. 
Inclusion and Equal Opportunity Employment
goeasy is an equal opportunity employer. In addition, goeasy is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada.   Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
 
Special Conditions:
This role is internally known as the Delivery Specialist.  Required schedule flexibility may vary by location and will be discussed and formalized during the hiring process.  goeasy would like to thank all applicants but only those selected for interview will be contacted by the Talent Acquisition team.
 

easyhome is the largest merchandise lease-to-own company in Canada.  With over 170 locations from coast to coast, we offer top quality, brand name household furnishings, appliances and home electronics to consumers on convenient weekly or monthly leasing agreements.

Working at goeasy during COVID-19:
We are committed to the health and safety of our current and potential employees. Here are some of the things we have done to stay ahead and continue our operations during this pandemic:

Adoption of best practices and protocols to ensure a safe interview and onboarding experience
Continuing to serve our customers through our phone and digital channels
Mandatory social distancing in all of our locations
Maximum person limit in our branches and stores
Rigorous hygiene practices in all branch and store locations
Free virtual healthcare access for all permanent employees
Continued partnerships and donations to foundations & causes we care about ie. Boys and Girls Club of Canada
So what will a Sales Specialist do?

Create great customer sales experiences in our retail stores by providing excellent customer service and selling home furnishing and electronics leases to new and existing retail customers
Maximize retail store growth - Sales Specialists drive the profitability of the retail store, ensuring that every sale is optimal for both the customer and our retail business
Manage overall day to day retail operations – Sales Specialists manage customer accounts, collection activities, and the merchandising and maintenance of the store
Deliver positive customer sales experiences in every interaction, while also ensuring that all prospect customers at the retail store are greeted in a warm and empathetic manner
Capitalize on cross-sales and add-on products opportunities by paying attention to customer needs while providing high quality customer service
Be Open. transparently communicate the terms and conditions of our lease agreements and follow best in class sales practices to minimize future collections
Here’s what we are looking for:

Sales and or/Collections experience is an asset, but we really want people who are motivated by success and surpassing targets. A competitive attitude in sales and customer service is key to our retail business
Experience working in a sales-target driven retail setting with high attention to customer service is a strong asset
People Oriented, Enterprising and an excellent communicator with the ability to create memorable customer experiences for every financial sale
Proficient with PCs, Microsoft Office (Excel, Word, and Outlook), strong keyboarding skills and an ability to learn and master new software programs
Ability to multi-task, adapt to change in a fast-paced sales environment
Empathetic, compassionate and operate with integrity with every sale – really care for our customers!
Experience driving a delivery truck an asset but not required; physically able to move home furnishings within the retail store
Valid driver’s license, and a clean driver’s abstract (for the past 3 years), and able to clear our background check
Additional Information:
All candidates considered for hire must successfully pass a criminal background check and validation of their work experience to qualify for hire. A credit check may now be a condition of employment in specific easyhome locations.  Candidates must provide schedule flexibility to ensure that the location’s hours can be covered to meet our customer’s needs – details by location will be discussed in the interview process. 
We thank all interested applicants, however we will only be contacting those for interview who possess the skills and qualifications outlined above.
 
Why work for goeasy?
 To learn more about our great company please click the links below:

http://goeasy.com/careers/
Inclusion and Equal Opportunity Employment
goeasy is an equal opportunity employer. In addition, goeasy is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada.   Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
 
 

easyhome is the largest merchandise lease-to-own company in Canada.  With over 170 locations from coast to coast, we offer top quality, brand name household furnishings, appliances and home electronics to consumers on convenient weekly or monthly leasing agreements.

Working at goeasy during COVID-19:
We are committed to the health and safety of our current and potential employees. Here are some of the things we have done to stay ahead and continue our operations during this pandemic:

Adoption of best practices and protocols to ensure a safe interview and onboarding experience
Continuing to serve our customers through our phone and digital channels
Mandatory social distancing in all of our locations
Maximum person limit in our branches and stores
Rigorous hygiene practices in all branch and store locations
Free virtual healthcare access for all permanent employees
Continued partnerships and donations to foundations & causes we care about ie. Boys and Girls Club of Canada
So what will a Sales Specialist do?

Create great customer sales experiences in our retail stores by providing excellent customer service and selling home furnishing and electronics leases to new and existing retail customers
Maximize retail store growth - Sales Specialists drive the profitability of the retail store, ensuring that every sale is optimal for both the customer and our retail business
Manage overall day to day retail operations – Sales Specialists manage customer accounts, collection activities, and the merchandising and maintenance of the store
Deliver positive customer sales experiences in every interaction, while also ensuring that all prospect customers at the retail store are greeted in a warm and empathetic manner
Capitalize on cross-sales and add-on products opportunities by paying attention to customer needs while providing high quality customer service
Be Open. transparently communicate the terms and conditions of our lease agreements and follow best in class sales practices to minimize future collections
Here’s what we are looking for:

Sales and or/Collections experience is an asset, but we really want people who are motivated by success and surpassing targets. A competitive attitude in sales and customer service is key to our retail business
Experience working in a sales-target driven retail setting with high attention to customer service is a strong asset
People Oriented, Enterprising and an excellent communicator with the ability to create memorable customer experiences for every financial sale
Proficient with PCs, Microsoft Office (Excel, Word, and Outlook), strong keyboarding skills and an ability to learn and master new software programs
Ability to multi-task, adapt to change in a fast-paced sales environment
Empathetic, compassionate and operate with integrity with every sale – really care for our customers!
Experience driving a delivery truck an asset but not required; physically able to move home furnishings within the retail store
Valid driver’s license, and a clean driver’s abstract (for the past 3 years), and able to clear our background check
Additional Information:
All candidates considered for hire must successfully pass a criminal background check and validation of their work experience to qualify for hire. A credit check may now be a condition of employment in specific easyhome locations.  Candidates must provide schedule flexibility to ensure that the location’s hours can be covered to meet our customer’s needs – details by location will be discussed in the interview process. 
We thank all interested applicants, however we will only be contacting those for interview who possess the skills and qualifications outlined above.
 
Why work for goeasy?
 To learn more about our great company please click the links below:

http://goeasy.com/careers/
Inclusion and Equal Opportunity Employment
goeasy is an equal opportunity employer. In addition, goeasy is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada.   Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
 
 

easyhome is the largest merchandise lease-to-own company in Canada.  With over 170 locations from coast to coast, we offer top quality, brand name household furnishings, appliances and home electronics to consumers on convenient weekly or monthly leasing agreements.

Working at goeasy during COVID-19:
We are committed to the health and safety of our current and potential employees. Here are some of the things we have done to stay ahead and continue our operations during this pandemic:

Adoption of best practices and protocols to ensure a safe interview and onboarding experience
Continuing to serve our customers through our phone and digital channels
Mandatory social distancing in all of our locations
Maximum person limit in our branches and stores
Rigorous hygiene practices in all branch and store locations
Free virtual healthcare access for all permanent employees
Continued partnerships and donations to foundations & causes we care about ie. Boys and Girls Club of Canada
 
So What Will A Delivery Driver Do?

Be Friendly.  As a Delivery Driver, our customers depend on us to deliver, assemble, and place leased items.  With a keen eye and a friendly manner, you are in a great position to suggest other pieces from our line that would help their place feel more like a home.
Be Prompt.  Delivery Drivers are key team members; you will have multiple deliveries and pick ups over the course of a day.  It’s up to you to manage your time and get where you need to be efficiently.
Be Fit. A Delivery Driver will move and manage home furniture and electronics on a daily basis and maintain store facilities.
Be Smart.  A Delivery Driver maintains safety standards in your vehicle, store, customers' homes, and on the road.
 
Here’s What We Are Looking for:

A valid, full, driver's license and a clean driver's abstract with no driving complaints (for the past three years)
Physically fit and able to lift and move heavy merchandise consistently on a daily basis while on a delivery
Good time management and organizational skills  
A Secondary School Diploma is preferred
 
Who Are You and What Are You Looking for:

A Positive Work Environment: You are looking for a steady income with benefits and the chance to work, socialize, and network, with a great group of people each time you do a delivery.
A Regular Schedule: You are looking for steady hours that will improve your ability to create balance in your life.
A Job Where You Can Work With Your Hands: You like to put together furniture, setting up sound systems or appliances.  You get a sense of accomplishment, being able to complete a task on time and putting a smile on a customer’s face with every delivery.
A New Opportunity: You want a chance to grow with a company. Your chance to be a part of a team, learn about store operations and the company from within starts with the Delivery Driver role.  You’ll hear how other team members have moved up and to plan your own path within goeasy!
 
Why Work for Goeasy?
 
To learn more about our great company please click the links below:

http://goeasy.com/careers/

Additional Information:
All candidates considered for hire must successfully pass a criminal background check and validation of their work experience to qualify for hire. A credit check may now be a condition of employment in specific easyhome locations.  Candidates must provide schedule flexibility to ensure that the location’s hours can be covered to meet our customer’s needs – details by location will be discussed in the interview process. 
Inclusion and Equal Opportunity Employment
goeasy is an equal opportunity employer. In addition, goeasy is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada.   Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
 
Special Conditions:
This role is internally known as the Delivery Specialist.  Required schedule flexibility may vary by location and will be discussed and formalized during the hiring process.  goeasy would like to thank all applicants but only those selected for interview will be contacted by the Talent Acquisition team.
 

easyhome is the largest merchandise lease-to-own company in Canada.  With over 170 locations from coast to coast, we offer top quality, brand name household furnishings, appliances and home electronics to consumers on convenient weekly or monthly leasing agreements.

Working at goeasy during COVID-19:
We are committed to the health and safety of our current and potential employees. Here are some of the things we have done to stay ahead and continue our operations during this pandemic:

Adoption of best practices and protocols to ensure a safe interview and onboarding experience
Continuing to serve our customers through our phone and digital channels
Mandatory social distancing in all of our locations
Maximum person limit in our branches and stores
Rigorous hygiene practices in all branch and store locations
Free virtual healthcare access for all permanent employees
Continued partnerships and donations to foundations & causes we care about ie. Boys and Girls Club of Canada
So what will a Sales Specialist do?

Create great customer sales experiences in our retail stores by providing excellent customer service and selling home furnishing and electronics leases to new and existing retail customers
Maximize retail store growth - Sales Specialists drive the profitability of the retail store, ensuring that every sale is optimal for both the customer and our retail business
Manage overall day to day retail operations – Sales Specialists manage customer accounts, collection activities, and the merchandising and maintenance of the store
Deliver positive customer sales experiences in every interaction, while also ensuring that all prospect customers at the retail store are greeted in a warm and empathetic manner
Capitalize on cross-sales and add-on products opportunities by paying attention to customer needs while providing high quality customer service
Be Open. transparently communicate the terms and conditions of our lease agreements and follow best in class sales practices to minimize future collections
Here’s what we are looking for:

Sales and or/Collections experience is an asset, but we really want people who are motivated by success and surpassing targets. A competitive attitude in sales and customer service is key to our retail business
Experience working in a sales-target driven retail setting with high attention to customer service is a strong asset
People Oriented, Enterprising and an excellent communicator with the ability to create memorable customer experiences for every financial sale
Proficient with PCs, Microsoft Office (Excel, Word, and Outlook), strong keyboarding skills and an ability to learn and master new software programs
Ability to multi-task, adapt to change in a fast-paced sales environment
Empathetic, compassionate and operate with integrity with every sale – really care for our customers!
Experience driving a delivery truck an asset but not required; physically able to move home furnishings within the retail store
Valid driver’s license, and a clean driver’s abstract (for the past 3 years), and able to clear our background check
Additional Information:
All candidates considered for hire must successfully pass a criminal background check and validation of their work experience to qualify for hire. A credit check may now be a condition of employment in specific easyhome locations.  Candidates must provide schedule flexibility to ensure that the location’s hours can be covered to meet our customer’s needs – details by location will be discussed in the interview process. 
We thank all interested applicants, however we will only be contacting those for interview who possess the skills and qualifications outlined above.
 
Why work for goeasy?
 To learn more about our great company please click the links below:

http://goeasy.com/careers/
Inclusion and Equal Opportunity Employment
goeasy is an equal opportunity employer. In addition, goeasy is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada.   Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
 
 

If you are looking to join one of Canada’s fastest growing companies, goeasy Ltd. is the place for you! Recognized as one of North America’s Most Engaged Workplaces, we want the best to join our team. 
easyfinancial is our consumer lending business that offers secured and unsecured installment loans of up to $75,000. It is our mission to provide everyday Canadians the path to a better tomorrow, today, by giving them access to the credit they need and by offering them a second chance when they have been turned down by banks and traditional lenders. With a retail network of nearly 400 locations across Canada and over 2,250 employees, we are able to build lasting relationships with our customers as we help them rebuild their credit and graduate towards prime rates and a brighter financial future.
So, what will you do as a Financial Sales Representative?

You will build superior customer sales experiences by engaging, listening and understanding the financial needs of potential customers and matching their needs to our lending solutions in a pleasurable sales environment
You will demonstrate compassion and empathy toward customers to be able to hear their story and help with the most appropriate sale of our financial services based on individual needs
You will welcome and engage customers visiting your branch location or by actively prospecting new clients through a combination marketing and outbound sales call activity with a view to achieving and exceeding branch sales targets
You will capitalize on financial cross-sales and add-on products by paying attention to customer needs to specifically pinpoint sales opportunities while clearly and openly communicating the terms and conditions of our financial products
Review and evaluate online financial loan applications, assess the applicants’ credit worthiness, perform financial analysis, and other risk assessments to improve quality of the sale and limit future collection items
Manage collections activities for all past due financial accounts, maintaining an impeccable level of service
Accurately secure all required information to fulfill customer applications for products and maintain information and records to limit errors
What we are looking for:

A minimum of 1 year of experience in a customer-facing targeted sales environment
Experience in payday loans, non-prime lending, or consumer finance is a plus!
Secondary school diploma is required
People Oriented, enterprising and an excellent communicator with the ability to build memorable customer experiences for every financial sale
Proficient with PCs, Microsoft Office (Excel, Word, and Outlook), strong keyboarding skills and an ability to learn and master new software programs
Ability to multi-task, adapt to change in a dynamic sales environment
Achievement and results-oriented with a positive personality to drive sales and increase customer happiness
Insightful, compassionate and operate with integrity with every sale – will care deeply for our customers!

Why should you work for goeasy?
To learn more about our phenomenal culture, check out the video below or go to http://goeasy.com/careers/


Diversity, Inclusion, and Equal Opportunity Employment
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. This means that we are committed to cultivating and preserving a work culture where we celebrate who we are, where everyone feels seen and heard and where every employee can fulfill their potential. As an equal opportunity employer, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.
Additional Information:
To be considered for hire, you will be need to successfully pass a criminal background check, credit check, and validation of your work experience. You will be able to provide schedule flexibility to ensure that the location’s hours can be covered to meet our customer’s needs – details by location will be discussed in the interview process.
We thank all interested applicants, however we will only be contacting those for interview who possess the skills and qualifications outlined above.

If you are looking to join one of Canada’s fastest-growing companies, goeasy Ltd. is the place for you! Certified as a Great Place to Work®, recognized as Canada’s Most Admired Corporate Cultures, GTA's Top 100 Employers, one of Canada’s Top 50 Fintech’s and North America’s Most Engaged Workplaces, we want the best and brightest to join our team.
We are a publicly-traded company on the TSX with over 4000% shareholder return since 2001. Accredited by the Better Business Bureau, goeasy Ltd is a Canadian company that provides non-prime leasing and lending services through easyhome, easyfinancial and LendCare. We offer a wide variety of financial products and services including lease-to-own merchandise, unsecured and secured installment loans, direct-to-consumer auto loans, and point-of-sale financing to over 4,000 merchants in the powersports, automotive, retail, home improvement and health sectors. With over 30 years of experience, our 2200 employees work with our customers to help them get access to the money they need today, while they rebuild their credit and graduate to prime rates. Our omnichannel model includes over 400 retail locations and digital/mobile platforms that enable our customers to transact with us through their channel of choice.
goeasy is seeking a Bilingual IT Help Desk Analyst to work in our Montreal Downtown Office. This individual will provide Tier 1 support, maintenance, and user orientation for personal computing devices, desktop software, and related peripherals to internal staff. As the successful applicant, you will report directly to the IT Operations Manager. IT Services is a department in which roles and personnel will evolve as customer needs and technologies change. 
Responsibilities:

Answer the Helpdesk telephone, log calls in the services ticketing system, and assist the users in problem resolution.
Facilitate user password resets
Coach users in the use of hardware, software and file management.
Channel and escalate technically complex problems to the appropriate resources
Perform computer equipment repairs; manage network printers and wireless connectivity.
Install software and computer peripherals
Identify when off-site repairs are required and coordinate with third party vendors
Prepare and test new computer equipment and oversee shipping to new store locations
Provide preliminary assessment of problems which may involve network services and escalate to Level 2 support and management if required.
Maintain and deploy standard hardware ‘image’ to variety of hardware platforms.
Contribute ideas and solutions to IT Services issues at large
Ensure warranty and registration requirements are fulfilled
Provide Android/iPhone support and front-line telephone support
Document best practices
Perform other related duties as assigned
Qualifications:

Bilingual (English/French) 
Experience with Windows 10, Active Directory, MS Office 365, MS SharePoint, imaging systems, updating tickets within a ticketing system (FreshWorks or others), Android, and iOS devices is a must
Knowledge of SCCM is a must
Technical support experience in a medium (100 – 500+ staff) to a large (500 - 2,000+ staff) professional organization
Having knowledge of Mac OS is an asset
Post-secondary or industry equivalent technical training, or equivalent combination of education and experience
Inclusion and Equal Opportunity Employment
goeasy is an equal opportunity employer. In addition, goeasy is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
Additional Information:
All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.  We thank all interested applicants, however we will only be contacting those for interview who possess the skills and qualifications outlined above.
Why should you work for goeasy?
To learn more about our great company please click the links below:
http://goeasy.com/careers/
 
PAID1234

If you are looking to join one of Canada’s fastest growing companies, goeasy Ltd. is the place for you! Recognized as one of North America’s Most Engaged Workplaces, we want the best and brightest to join our team. We are a publicly traded company on the TSX with over 4000% shareholder return since 2001, goeasy operates two main business units. easyfinancial is our consumer lending business that offers secured and unsecured installment loans of up to $75,000 and easyhome is Canada’s largest merchandise lease-to-own company. It is our mission to provide everyday Canadians the chance for a better tomorrow, today by giving them access to the credit they need and by offering them a second chance when they have been turned down by banks and traditional lenders. With a retail network of nearly 400 locations across Canada and over 1900 employees, we are able to build lasting relationships with our customers as we help them rebuild their credit and graduate towards prime rates and a brighter financial future.
goeasy is seeking a highly motivated Customer Resolution Specialist to join the rapidly growing goeasy team located in our Mississauga Call Center. The incumbent will be the point of contact for any escalation calls from our customers and will be required to resolve these matters in a timely fashion while mantaining a positive customer service experience. 
Working at goeasy during COVID-19:
We are committed to the health and safety of our current and potential employees. Here are some of the things we have done to stay ahead and continue our operations during this pandemic:

Adoption of best practices and protocols to ensure a safe interview and onboarding experience
Continuing to serve our customers through our phone and digital channels
Mandatory social distancing in all of our locations
Rigorous hygiene practices in all locations
Free virtual healthcare access for all permanent employees
Continued partnerships and donations to foundations & causes we care about ie. Boys and Girls Club of Canada
As Customer Resolution Specialist, you will:

Create superior customer experiences by engaging, listening and understanding the needs of potential customers and matching their needs to our lending solutions; demonstrating compassion and empathy toward customers in hearing their story and meeting their needs
Write complaint investigations on easyfinancial and easyhome products and services
Support coordination of root cause investigations in conjunction with our retail branches and call center operations
Identifying complaint patterns and interacting with appropriate departments to proactively address recurring issues
Help manage, monitor and respond to technical support and customer complaints
Support Better Business Bureau activities relating to investigational outcomes such as drafting responses and conducting a review of complaints
What you need to work with us:

1-2 years of experience in a call center or handling escalated issues
Proficient with PCs, Microsoft office, strong keyboarding skills
Ability to multi-task, adapt to change in a fast-paced environment and to work independently (self-motivated)
Be empathetic, compassionate and operate with integrity – really care for customers!
Demonstrate extremely strong communication skills
Must maintain composure and positivity in challenging situations
Must possess excellent problem solving and critical thinking skills
Must be able to communicate concisely with clients and associates
Must be well spoken and confident in knowledge
Flexible working hours  

If you are looking to join one of Canada’s fastest growing companies, goeasy Ltd. is the place for you! Recognized as one of North America’s Most Engaged Workplaces, we want the best to join our team. 
easyfinancial is our consumer lending business that offers secured and unsecured installment loans of up to $75,000. It is our mission to provide everyday Canadians the path to a better tomorrow, today, by giving them access to the credit they need and by offering them a second chance when they have been turned down by banks and traditional lenders. With a retail network of nearly 400 locations across Canada and over 2,250 employees, we are able to build lasting relationships with our customers as we help them rebuild their credit and graduate towards prime rates and a brighter financial future.
Working at goeasy during COVID-19:
We are committed to the health and safety of our current and potential employees. Here are some of the things we have done to stay ahead and continue our operations during this pandemic:

Adoption of best practices and protocols to ensure a safe interview and onboarding experience
Continuing to serve our customers through our phone and digital channels
Mandatory social distancing in all of our locations
Maximum person limit in our branches and stores
Rigorous hygiene practices in all branch and store locations
Free virtual healthcare access for all permanent employees
Continued partnerships and donations to foundations & causes we care about ie. Boys and Girls Club of Canada
So, what will you do as a Financial Services Representative?

You will build superior customer sales experiences by engaging, listening and understanding the financial needs of potential customers and matching their needs to our lending solutions in a pleasurable sales environment
You will demonstrate compassion and empathy toward customers to be able to hear their story and help with the most appropriate sale of our financial services based on individual needs
You will welcome and engage customers visiting your branch location or by actively prospecting new clients through a combination marketing and outbound sales call activity with a view to achieving and exceeding branch sales targets
You will capitalize on financial cross-sales and add-on products by paying attention to customer needs to specifically pinpoint sales opportunities while clearly and openly communicating the terms and conditions of our financial products
Review and evaluate online financial loan applications, assess the applicants’ credit worthiness, perform financial analysis, and other risk assessments to improve quality of the sale and limit future collection items
Manage collections activities for all past due financial accounts, maintaining an impeccable level of service
Accurately secure all required information to fulfill customer applications for products and maintain information and records to limit errors
What we are looking for:

A minimum of 1 year of experience in a customer-facing targeted sales environment
Experience in payday loans, non-prime lending, or consumer finance is a plus!
Secondary school diploma is required
People Oriented, enterprising and an excellent communicator with the ability to build memorable customer experiences for every financial sale
Proficient with PCs, Microsoft Office (Excel, Word, and Outlook), strong keyboarding skills and an ability to learn and master new software programs
Ability to multi-task, adapt to change in a dynamic sales environment
Achievement and results-oriented with a positive personality to drive sales and increase customer happiness
Insightful, compassionate and operate with integrity with every sale – will care deeply for our customers!

Why should you work for goeasy?
To learn more about our phenomenal culture, check out the video below or go to http://goeasy.com/careers/


Inclusion and Equal Opportunity Employment
goeasy is an equal opportunity employer. In addition, goeasy is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation due to a disability and we will work with you to address your needs.
Additional Information:
To be considered for hire, you will be need to successfully pass a criminal background check, credit check, and validation of your work experience. You will be able to provide schedule flexibility to ensure that the location’s hours can be covered to meet our customer’s needs – details by location will be discussed in the interview process.
We thank all interested applicants, however we will only be contacting those for interview who possess the skills and qualifications outlined above.

easyhome is the largest merchandise lease-to-own company in Canada.  With over 170 locations from coast to coast, we offer top quality, brand name household furnishings, appliances and home electronics to consumers on convenient weekly or monthly leasing agreements.
Working at goeasy during COVID-19:
We are committed to the health and safety of our current and potential employees. Here are some of the things we have done to stay ahead and continue our operations during this pandemic:

Adoption of best practices and protocols to ensure a safe interview and onboarding experience
Continuing to serve our customers through our phone and digital channels
Mandatory social distancing in all of our locations
Maximum person limit in our branches and stores
Rigorous hygiene practices in all branch and store locations
Free virtual healthcare access for all permanent employees
Continued partnerships and donations to foundations & causes we care about ie. Boys and Girls Club of Canada
So what will you do as a Financial Service Representative?

Create superior customer sales experiences by engaging, listening and understanding the financial needs of potential customers and matching their needs to our lending solutions in a pleasurable sales environment
Demonstrating compassion and empathy toward customers to be able to hear their story and help with the most appropriate sale of our financial services based on individual needs
Welcome and engage customers visiting your store location or by actively prospecting new clients through a combination marketing and outbound sales call activity with a view to achieving and exceeding store sales targets
Capitalize on financial cross-sales and add-on products by paying attention to customer needs to specifically pinpoint sales opportunities while transparently and openly communicating the terms and conditions of our financial products
Review and evaluate online financial loan applications, assess the applicants’ credit worthiness, perform financial analysis, and other risk assessments to maximize quality of the sale and limit future collection items
Manage collections activities for all past due financial accounts, maintaining an impeccable level of service  
Accurately secure all required information to fulfill customer applications for products and maintain information and records to limit errors
What we are looking for:

A minimum of 1 year of experience in a customer-facing targeted sales environment; experience in either consumer finance or pay day loan industries is strongly preferred
Secondary school diploma is required; post-secondary education with a background in Business or a Finance is preferred
People Oriented, Enterprising and an excellent communicator with the ability to create memorable customer experiences for every financial sale
Proficient with PCs, Microsoft Office (Excel, Word, and Outlook), strong keyboarding skills and an ability to learn and master new software programs
Ability to multi-task, adapt to change in a fast-paced sales environment
Achievement and results oriented with a positive attitude to drive sales and increase customer satisfaction
Empathetic, compassionate and operate with integrity with every sale – really care for our customers!
Inclusion and Equal Opportunity Employment
goeasy is an equal opportunity employer. In addition, goeasy is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada.   Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
Additional Information:
All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.  Candidates must provide schedule flexibility to ensure that the location’s hours can be covered to meet our customer’s needs – details by location will be discussed in the interview process. 
We thank all interested applicants, however we will only be contacting those for interview who possess the skills and qualifications outlined above.
 
Why should you work for goeasy?
To learn more about our great company please click the links below:

http://goeasy.com/careers/

easyfinancière fournit des prêts personnels depuis 2006. Grâce à plus de 400 succursales partout au Canada, nous sommes un chef de file en matière de produits et de services financiers, notamment des prêts à la consommation non garantis, des cartes prépayées et de produits de redressement de crédit afin de pourvoir les besoins des Canadiennes et des Canadiens qui n'ont pas accès aux produits et services des établissements financiers traditionnels.  
Salaire: 19-21$ par heure (selon l'expérience) + avantages sociaux + bonus mensuels disponible
Horaire: Temps plein, 40 heures/semaine 
Lieu de travail : Québec, Québec
Alors, que ferez-vous à titre de Représentant(e), service à la clientèle? 

Créer des expériences de ventes supérieures pour les clients en engageant, en écoutant et en comprenant les besoins des clients et en reliant leurs besoins à nos solutions dans un environnement de vente agréable. 
Faire preuve de compassion et d'empathie envers les clients afin d'être en mesure d'écouter leur histoire et de les aider en fonction de leurs besoins individuels. 
Accueillir et engager les clients qui visitent notre succursale ou assurer la prospection active de nouveaux clients à l'aide du marketing et des appels de ventes à l'extérieur de manière à atteindre et à surpasser les objectifs de vente de la succursale. 
Gérer les activités de collectes pour tous les comptes en souffrance, maintenir un niveau de service irréprochable.   
Assurer soigneusement la sécurité de tous les renseignements exigés dans les demandes de client pour des produits et gérer l'information et les dossiers afin de limiter les erreurs. 
Le candidat retenu doit posséder les qualifications suivantes :

Diplôme d'études secondaires ou équivalent
un minimum de 6 mois d'expérience en service à la clientèle et/ou en vente
Capacité à s'épanouir dans un environnement dynamique et la capacité à effectuer plusieurs tâches à la fois
Compétences informatiques de base
Un candidat axé sur la personne, entreprenant et bon communicateur qui a la capacité de fournir une expérience mémorable aux clients lors de chaque vente de produits. 
Un candidat axé sur le rendement et les résultats qui a une attitude positive afin de générer des ventes et accroître la satisfaction des clients. 
De l'empathie, de la compassion et la capacité à faire preuve d'intégrité lors de chaque contact client – un grand soin porté à chacun de nos clients! 
Inclusion sociale et égalité des chances en matière d'emploi
goeasy est un employeur qui souscrit au principe de l'équité en matière d'emploi. De plus, goeasy s'engage à prendre des mesures d'adaptation pour les candidats qui en font la demande à n'importe quelle étape du processus de recrutement, et ce, conformément aux exigences prévues par la loi partout au Canada.  Veuillez nous aviser à tout moment durant le processus de recrutement si vous avez besoin d'accommodements en raison d'une invalidité et nous collaborerons avec vous pour répondre à vos besoins.

If you are looking to join one of Canada’s fastest growing companies, goeasy Ltd. is the place for you! Recognized as Canada’s Most Admired Corporate Cultures, GTA's Top 100 Employers, one of Canada’s Top 50 Fintech’s and North America’s Most Engaged Workplaces, we want the best and brightest to join our team.
We are a publicly traded company on the TSX with over 4000% shareholder return since 2001, goeasy operates two main business units. Accredited by the Better Business Bureau, easyfinancial is our consumer lending business that offers secured and unsecured installment loans of up to $50,000 and easyhome is Canada’s largest merchandise lease-to-own company. It is our vision to provide everyday Canadians the path for a better tomorrow, today by giving them access to the credit they need and by offering them a second chance when they have been turned down by banks and traditional lenders. With a retail network of nearly 400 locations across Canada and over 2000 employees, we are able to build lasting relationships with our customers as we help them rebuild their credit and graduate towards prime rates and a brighter financial future.
About the Opportunity
Responsibilities:

Manage Salesforce tickets, collections support and other various duties as required
Handle ticket escalations during operating hours (weekdays and weekends)
Liaise with the Retail Network to identify potential opportunities for training and process improvement
Providing customer service, coaching and support to the retail network
Processing adjustments to customer’s loan accounts as required – frequency changes, due date changes, interest waives, NSF fee waivers, loan voids, etc. within established SLA’s
Providing back up coverage to other peers within the Central Operations Department
Ensure that the systems are used to their full capacity and constantly seek improvements, modifications and changes to further improve the efficiencies of the organization
Ensuring all processes/and or tasks are fully documented and/or maintained. Meet and or exceed SLA's as defined
Any administrative and customer service support as required for the Indirect Channel
Key result areas:

Meet and or exceed SLA's as defined
Ensuring all processes/and or tasks are fully documented and/or maintained
Ensure that the systems are used to their full capacity and constantly seek improvements, modifications and changes to further improve the efficiencies of the organization
Qualifications:

1 - 3 years’ experience within the Financial Services Industry in a related role
Intermediate experience working with Microsoft products, specifically: Word, Excel & Outlook, Basic Accounting knowledge (asset not mandatory)
Analytical and problem-solving skills
Ability to think outside the box
Excellent attention to detail and accuracy, as well as the ability to meet critical deadlines in a timely and effective manner
Experience working in a fast-paced environment Able to work as part of a team and independently with minimum supervision
Ability to multitask Adapts well to change Exceptional communication skills (both written and verbal English)
Able to work under pressure and meet tight deadlines
Ability to make decisions independently
Capable of managing multiple tasks at once and prioritizing work
Ability to create a sense of urgency in work and react quickly and appropriately to problems at the store level
Working conditions:

Operating hours are 8:00 am to 11:00 pm, Monday to Friday, 8:00 am to 8:00 pm Saturdays and Sundays 12:00 pm to 8:00 pm.  These hours are subject to change based on our business requirements
Fast-paced, multiple priority environment
Considerable computer and telephone usage

Are you looking for a next Part-Time Opportunity? Want a rewarding sales job that provides flexible hours to accomodate your personal and/or school life? 
Look no further! We are looking for our next self-driven Part-Time superstar to join our growing organization. 
This position has the ability to be either Full-time or Part-time depending on what suits you best!
 
easyfinancial has been providing personal loans since 2006. With over 300 branches across Canada, we are a leading provider of financial products and services, including unsecured consumer loans, prepaid cards and credit repair products that cater to underserved Canadians that do not have access to products and services from traditional financial institutions. 
So what will you do as a Financial Service Representative?

Create superior customer sales experiences by engaging, listening and understanding the financial needs of potential customers and matching their needs to our lending solutions in a pleasurable sales environment
Demonstrating compassion and empathy toward customers to be able to hear their story and help with the most appropriate sale of our financial services based on individual needs
Welcome and engage customers visiting your branch location or by actively prospecting new clients through a combination marketing and outbound sales call activity with a view to achieving and exceeding branch sales targets
Capitalize on financial cross-sales and add-on products by paying attention to customer needs to specifically pinpoint sales opportunities while transparently and openly communicating the terms and conditions of our financial products
Review and evaluate online financial loan applications, assess the applicants’ credit worthiness, perform financial analysis, and other risk assessments to maximize quality of the sale and limit future collection items
Manage collections activities for all past due financial accounts, maintaining an impeccable level of service  
Accurately secure all required information to fulfill customer applications for products and maintain information and records to limit errors
What we are looking for:

A minimum of 1 year of experience in a customer-facing targeted sales environment; experience in either consumer finance or pay day loan industries is strongly preferred
Secondary school diploma is required; post-secondary education with a background in Business or a Finance is preferred
People Oriented, Enterprising and an excellent communicator with the ability to create memorable customer experiences for every financial sale
Proficient with PCs, Microsoft Office (Excel, Word, and Outlook), strong keyboarding skills and an ability to learn and master new software programs
Ability to multi-task, adapt to change in a fast-paced sales environment
Achievement and results oriented with a positive attitude to drive sales and increase customer satisfaction
Empathetic, compassionate and operate with integrity with every sale – really care for our customers!

Inclusion and Equal Opportunity Employment
goeasy is an equal opportunity employer. In addition, goeasy is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada.   Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
Additional Information:
All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.  Candidates must provide schedule flexibility to ensure that the location’s hours can be covered to meet our customer’s needs – details by location will be discussed in the interview process. 
We thank all interested applicants, however we will only be contacting those for interview who possess the skills and qualifications outlined above.
 
Why should you work for goeasy?
To learn more about our great company please click the links below:

http://goeasy.com/careers/
 
 

If you are looking to join one of Canada’s fastest growing companies, goeasy Ltd. is the place for you! Recognized as one of North America’s Most Engaged Workplaces, we want the best to join our team. 
easyfinancial is our consumer lending business that offers secured and unsecured installment loans of up to $75,000. It is our mission to provide everyday Canadians the path to a better tomorrow, today, by giving them access to the credit they need and by offering them a second chance when they have been turned down by banks and traditional lenders. With a retail network of nearly 400 locations across Canada and over 2,250 employees, we are able to build lasting relationships with our customers as we help them rebuild their credit and graduate towards prime rates and a brighter financial future.
So, what will you do as a Financial Services Representative?

You will build superior customer sales experiences by engaging, listening and understanding the financial needs of potential customers and matching their needs to our lending solutions in a pleasurable sales environment
You will demonstrate compassion and empathy toward customers to be able to hear their story and help with the most appropriate sale of our financial services based on individual needs
You will welcome and engage customers visiting your branch location or by actively prospecting new clients through a combination marketing and outbound sales call activity with a view to achieving and exceeding branch sales targets
You will capitalize on financial cross-sales and add-on products by paying attention to customer needs to specifically pinpoint sales opportunities while clearly and openly communicating the terms and conditions of our financial products
Review and evaluate online financial loan applications, assess the applicants’ credit worthiness, perform financial analysis, and other risk assessments to improve quality of the sale and limit future collection items
Manage collections activities for all past due financial accounts, maintaining an impeccable level of service
Accurately secure all required information to fulfill customer applications for products and maintain information and records to limit errors
What we are looking for:

A minimum of 1 year of experience in a customer-facing targeted sales environment
Experience in payday loans, non-prime lending, or consumer finance is a plus!
Secondary school diploma is required
People Oriented, enterprising and an excellent communicator with the ability to build memorable customer experiences for every financial sale
Proficient with PCs, Microsoft Office (Excel, Word, and Outlook), strong keyboarding skills and an ability to learn and master new software programs
Ability to multi-task, adapt to change in a dynamic sales environment
Achievement and results-oriented with a positive personality to drive sales and increase customer happiness
Insightful, compassionate and operate with integrity with every sale – will care deeply for our customers!

Why should you work for goeasy?
To learn more about our phenomenal culture, check out the video below or go to http://goeasy.com/careers/


Diversity, Inclusion, and Equal Opportunity Employment
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. This means that we are committed to cultivating and preserving a work culture where we celebrate who we are, where everyone feels seen and heard and where every employee can fulfill their potential. As an equal opportunity employer, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.
Additional Information:
To be considered for hire, you will be need to successfully pass a criminal background check, credit check, and validation of your work experience. You will be able to provide schedule flexibility to ensure that the location’s hours can be covered to meet our customer’s needs – details by location will be discussed in the interview process.
We thank all interested applicants, however we will only be contacting those for interview who possess the skills and qualifications outlined above.

If you are looking to join one of Canada’s fastest growing companies, goeasy Ltd. is the place for you! Recognized as one of North America’s Most Engaged Workplaces, we want the best to join our team. 
easyfinancial is our consumer lending business that offers secured and unsecured installment loans of up to $75,000. It is our mission to provide everyday Canadians the path to a better tomorrow, today, by giving them access to the credit they need and by offering them a second chance when they have been turned down by banks and traditional lenders. With a retail network of nearly 400 locations across Canada and over 2,250 employees, we are able to build lasting relationships with our customers as we help them rebuild their credit and graduate towards prime rates and a brighter financial future.
So, what will you do as a Financial Services Representative?

You will build superior customer sales experiences by engaging, listening and understanding the financial needs of potential customers and matching their needs to our lending solutions in a pleasurable sales environment
You will demonstrate compassion and empathy toward customers to be able to hear their story and help with the most appropriate sale of our financial services based on individual needs
You will welcome and engage customers visiting your branch location or by actively prospecting new clients through a combination marketing and outbound sales call activity with a view to achieving and exceeding branch sales targets
You will capitalize on financial cross-sales and add-on products by paying attention to customer needs to specifically pinpoint sales opportunities while clearly and openly communicating the terms and conditions of our financial products
Review and evaluate online financial loan applications, assess the applicants’ credit worthiness, perform financial analysis, and other risk assessments to improve quality of the sale and limit future collection items
Manage collections activities for all past due financial accounts, maintaining an impeccable level of service
Accurately secure all required information to fulfill customer applications for products and maintain information and records to limit errors
What we are looking for:

A minimum of 1 year of experience in a customer-facing targeted sales environment
Experience in payday loans, non-prime lending, or consumer finance is a plus!
Secondary school diploma is required
People Oriented, enterprising and an excellent communicator with the ability to build memorable customer experiences for every financial sale
Proficient with PCs, Microsoft Office (Excel, Word, and Outlook), strong keyboarding skills and an ability to learn and master new software programs
Ability to multi-task, adapt to change in a dynamic sales environment
Achievement and results-oriented with a positive personality to drive sales and increase customer happiness
Insightful, compassionate and operate with integrity with every sale – will care deeply for our customers!

Why should you work for goeasy?
To learn more about our phenomenal culture, check out the video below or go to http://goeasy.com/careers/


Diversity, Inclusion, and Equal Opportunity Employment
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. This means that we are committed to cultivating and preserving a work culture where we celebrate who we are, where everyone feels seen and heard and where every employee can fulfill their potential. As an equal opportunity employer, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.
Additional Information:
To be considered for hire, you will be need to successfully pass a criminal background check, credit check, and validation of your work experience. You will be able to provide schedule flexibility to ensure that the location’s hours can be covered to meet our customer’s needs – details by location will be discussed in the interview process.
We thank all interested applicants, however we will only be contacting those for interview who possess the skills and qualifications outlined above.