Join one of Canada’s fastest-growing companies and be part of something extraordinary – welcome to goeasy! At goeasy, our people and culture are at the heart of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades such as Waterstone Canada’s Most Admired Corporate Cultures, Canada’s Top Growing Companies, and the TSX30, highlighting us as one of the top performers on the TSX. We’re also thrilled to be named a Greater Toronto Top Employer and proudly certified as a Great Place to Work®. These honors reflect our commitment to fostering an inclusive, high-performance culture where talent thrives and innovation drives us forward.
As one of Canada’s leading alternative consumer lenders, we’re passionate about helping everyday Canadians create a brighter future. Our vision is to provide a path to a better tomorrow, today. We offer a full range of products, including non-prime leasing, unsecured and secured loans, and point-of-sale financing through easyhome, easyfinancial, and LendCare.
If you're seeking an exciting, high-growth environment where your contributions truly matter, we want to hear from you! Join us, and together, let's create a future of financial empowerment
LendCare is seeking a dynamic, results-driven Director of Customer Service to lead and elevate our customer support operations. This role will oversee a dedicated team of over 30 employees across multiple call centers in Pickering, Ontario, and Montreal, Quebec. The ideal candidate will have a strong background in customer service management, with a proven ability to improve customer satisfaction and retention while driving performance through metrics.
As Director of Customer Service, you will be responsible for setting the strategic vision, ensuring operational efficiency, and maintaining an exceptional customer experience across all touchpoints. This role will require a hands-on leader who is committed to continuous improvement, managing key service metrics, and fostering a customer-first culture throughout the organization.
Work, Collaborate, and Commute with Ease

Don’t live nearby? No problem! We offer Highway 407 travel reimbursements to make your commute easier or can offer relocation support.
We're just minutes away from Pickering GO Station, with an internal walkway that will take you right to our building!
What will you be doing? 

Customer Service Strategy: Define and execute the strategic direction for the Customer Service department to ensure exceptional service delivery, customer retention, and satisfaction. 
Key Metrics Management: Focus on driving key service performance metrics such as, First Call Resolution (FCR), Service Level (SL), Average Speed of Answer (ASA), Abandonment Rate, and Customer Satisfaction (CSAT). Ensure regular reporting and monitoring to identify areas for improvement. 
Performance & Quality Management: Establish, track, and continuously improve quality standards to enhance customer experiences. Ensure service delivery aligns with company standards, policies, and industry best practices. 
Team Leadership & Development: Lead, mentor, and support Senior Managers and Team Managers to foster a high-performance team culture. Develop strategies for employee engagement, training, and retention to reduce turnover and enhance productivity. 
Continuous Improvement: Promote a culture of continuous improvement by identifying and implementing best practices to enhance efficiency and effectiveness across customer service operations. 
Customer-Centric Focus: Act as the customer advocate within the organization, ensuring that customer needs and feedback are central to all operational decisions. Take ownership of customer escalations and drive timely resolutions. 
Cross-Functional Collaboration: Work closely with key stakeholders, including IT, marketing, and operations, to ensure seamless coordination of initiatives that enhance the customer experience and align with overall business objectives. 
Budget & Resource Management: Oversee the department’s budget, including resource allocation and cost control, ensuring efficient use of resources while maintaining service excellence. 
Reporting & Analytics: Regularly analyze customer service data to identify trends, challenges, and opportunities. Use insights to implement corrective actions and optimize operational performance. 
Innovation & Trend Monitoring: Stay abreast of industry trends and emerging customer service technologies. Implement innovative solutions that drive customer satisfaction and improve overall service delivery. 
What experience do you have? 

5+ years of leadership experience in customer service or call center operations, ideally in a senior management or director role. 
Proven track record in managing customer service teams, driving customer satisfaction, and achieving performance metrics such as NPS, FCR, ASA, and CSAT. 
Financial Services or Lending industry experience is a plus, though not required. 
Ability to analyze customer data and performance metrics to identify trends, solve problems, and drive improvement initiatives. 
Demonstrated experience in leading teams, fostering employee development, and managing performance at all levels. 
Ability to interact and collaborate effectively with cross-functional teams and executive leadership, with a strong emphasis on customer experience and service quality. 
Passionate about customer service, with a proactive and resourceful approach to problem-solving. 
Familiarity with call center software and analytics tools. Proficiency in Microsoft Office Suite is required. 
This role requires on-site attendance at our LendCare office: 1315 Pickering Parkway, Pickering, ON.  The company can provide Highway 407 reimbursements or relocation support. 
Internal Applicants: please apply through the link and provide written endorsement from your current manager. 

Diversity, Inclusion, and Equal Opportunity Employment:
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. This means that we are committed to cultivating and preserving a work culture where we celebrate who we are, where everyone feels seen and heard and where every employee can fulfill their potential. As an equal opportunity employer, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.
Additional Information:
All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.  We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.
 #LI-RU1

If you are looking to join one of Canada’s fastest-growing companies, goeasy is the place for you! Certified as a Great Place to Work®, recognized as Canada’s Most Admired Corporate Cultures, the GTA's Top 100 Employers, one of Canada’s Top 50 Fintech’s and North America’s Most Engaged Workplaces - we want the best and brightest to join our team!
We are in search of Loan Processing Administrators for our LendCare subsidiary. They will be responsible for processing loan applications, credit bureaus, and other required documentation to help generate a lending decision to approve or deny loans following LendCare’s guidelines and policies. This is a perfect entry-level (TEER 4) opportunity for individuals eager to gain more experience in the financial industry.
Responsbilities

Reviews loan documents to ensure that they are complete, accurate, and within LendCare's policies and procedures.
Maintains constant awareness for loan product and system improvements to enhance service and production.
Perform initial appraisal of potential borrowers by thoroughly examining their applications.
Conclude on all applicable financial and non-financial criteria and develop loan repayment plans.
Verify all documentation provided by the applicants when they applied for a loan. This includes pay stubs, income tax returns, bank accounts, and other documentation.
Follow up with merchants or customers to clarify important points
Requirements:

At least a year of customer service, administrative, or office experience
Excellent written and communication skills
Strong attention to detail
Fulltime availability and ability to work in our head office in Pickering, ON
Schedule: Monday to Friday between 1:00 pm-9:00 pm and one Saturday per month from 9:00 am-5:00 pm
About Us:
We are a publicly-traded company on the TSX with over 4000% shareholder return since 2001. Accredited by the Better Business Bureau, goeasy Ltd is a Canadian company that provides non-prime leasing and lending services through easyhome, easyfinancial and LendCare. We offer a wide variety of financial products and services including lease-to-own merchandise, unsecured and secured installment loans, direct-to-consumer auto loans, and point-of-sale financing to merchants in the powersports, automotive, retail, home improvement, and health sectors.
LendCare Capital Inc., a wholly-owned subsidiary of goeasy Ltd., is a Canadian point-of-sale consumer finance and technology company, which enables over 10,000 businesses to increase their revenue by providing full credit spectrum financing at the point-of-sale. For over a decade, LendCare has cleared a path to providing fast, reliable, and affordable financing options for the powersports, automotive, retail, home improvement, and health sectors, while processing over $10 billion in loan applications to date. With a dedicated team of finance experts and well-established partnerships with merchants, dealerships, and brokers, LendCare bridges the gap between credit score and customers living their best life.
Why join us:

Diversity, Inclusion, and Equal Opportunity Employment"
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. This means that we are committed to cultivating and preserving a work culture where we celebrate who we are, where everyone feels seen and heard and where every employee can fulfill their potential. As an equal opportunity employer, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.
Additional Information: All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire. 
We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.

Join one of Canada’s fastest-growing companies and be part of something extraordinary – welcome to goeasy! At goeasy, our people and culture are at the heart of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades such as Waterstone Canada’s Most Admired Corporate Cultures, Canada’s Top Growing Companies, and the TSX30, highlighting us as one of the top performers on the TSX. We’re also thrilled to be named a Greater Toronto Top Employer and proudly certified as a Great Place to Work®. These honors reflect our commitment to fostering an inclusive, high-performance culture where talent thrives and innovation drives us forward.
As one of Canada’s leading alternative consumer lenders, we’re passionate about helping everyday Canadians create a brighter future. Our vision is to provide a path to a better tomorrow, today. We offer a full range of products, including non-prime leasing, unsecured and secured loans, and point-of-sale financing through easyhome, easyfinancial, and LendCare.
If you're seeking an exciting, high-growth environment where your contributions truly matter, we want to hear from you! Join us, and together, let's create a future of financial empowerment.  
As a member of our BI Operational Reporting Team, you'll participate in scoping, analyzing, developing, and automating BI reports and dashboard solutions. You'll also own the process for Quality Assurance and Support for BI reports and dashboards. In addition, you'll ensure high levels of data quality, hygiene, and accuracy.
What will you be doing?

Interface with business representatives and leaders to validate and capture business requirements/requests for reporting solutions.
Analyze business requirements, propose, design, develop, and implement BI solutions to satisfy those requirements.
Participate in the development of datamarts, reports, and data visualization solutions (dashboards) on the Business Insights platform, powered by MicroStrategy.
Develop and execute the quality and performance testing strategy and plans for BI reports and dashboards based on detailed data analysis.
Document BI reports testing results and develop recommendations for product improvement.
Perform data validation, reports testing, and identify data and reporting quality issues.
Communicate progress, milestones, challenges against plan, and escalate issues as needed.
Own support and monitoring of BI platform activities, ensuring timely loads and refreshes of all reports, dashboards, and subscriptions, and provide timely support for self-service reporting.
Resolve data reporting issues in a timely fashion to maintain a stable BI environment.
Develop deep data knowledge of goeasy business by combining data sets from different systems, analyzing heterogeneous data sets to come up with interesting KPIs, and informing the business as needed. Dive deep into key metrics based on requests.
Create ad-hoc queries and reports as needed, along with providing ongoing analytical support for these requests.
Work effectively with the Business Intelligence and Data Solutions Architects, Data and BI Engineers to ensure that all approved development and deployment procedures are followed.
What experience do you have?

2-3 years of full domain knowledge of BI end-to-end implementation.
2 years of experience with BI projects and/or data/reports testing.
A minimum of 2 years of in-depth business reporting experience.
Bachelor’s Degree in Computer Science, MIS, Computer Engineering, or another Information Technology-related degree.
A minimum of 2 years of hands-on design and development experience with BI tools (such as MicroStrategy, PowerBI, Tableau).
1-2 years of experience working with SQL Server or a comparable relational database system.
Experience developing reports using documents, grids, graphs, dashboards, and working in Business Intelligence or Reporting Environments.
Knowledge of SQL skills to build, debug, and optimize.
Ability to identify data required to understand a given problem or business situation and use appropriate data.
We offer a Flexible Work Program that provides you the ability to work three days onsite per week, from our Mississauga office.
Internal Applicants: please apply through the link and provide written endorsement from your current manager.
Why should you work for goeasy?
In keeping with our mission to create better tomorrows for our employees, each year goeasy commits to continuously enhancing its total rewards. Here are some of the perks we offer…
Financial Benefits:

Leverage our RRSP match and Employee Share Purchase Plan programs.
Annual bonus that rewards your hard work and dedication.
Employee discounts on furniture, electronics, and appliances.
MAT & PAT leave top-up.
Expand your financial knowledge through engaging Financial Literacy Learning opportunities.
Health and Lifestyle:

Enjoy company-paid volunteer days to give back to the community.
Access 24/7 healthcare with Virtual Doctor Appointments.
Personalize your benefits with a flexible modular benefits package.
Stay fit and energized with exclusive access to our on-site private gym at our head office.
Employee Perks:

Fuel your growth with the Tuition Assistance Program.
Double the impact of your generosity with Company Matched Charitable Donations.
Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others.
Enjoy a state-of-the-art office space with perks like a games room, a healthy snack program, a fitness studio, free gated parking, and more!
Diversity, Inclusion, and Equal Opportunity Employment:
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. This means that we are committed to cultivating and preserving a work culture where we celebrate who we are, where everyone feels seen and heard and where every employee can fulfill their potential. As an equal opportunity employer, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.
Additional Information:
All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.  We thank all interested applicants, however we will only be contacting those for interview who possess the skills and qualifications outlined above.
 

Join one of Canada’s fastest-growing companies and be part of something extraordinary – welcome to goeasy! At goeasy, our people and culture are at the heart of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades such as Waterstone Canada’s Most Admired Corporate Cultures, Canada’s Top Growing Companies, and the TSX30, highlighting us as one of the top performers on the TSX. We’re also thrilled to be named a Greater Toronto Top Employer and proudly certified as a Great Place to Work®. These honors reflect our commitment to fostering an inclusive, high-performance culture where talent thrives and innovation drives us forward.
As one of Canada’s leading alternative consumer lenders, we’re passionate about helping everyday Canadians create a brighter future. Our vision is to provide a path to a better tomorrow, today. We offer a full range of products, including non-prime leasing, unsecured and secured loans, and point-of-sale financing through easyhome, easyfinancial, and LendCare.
If you're seeking an exciting, high-growth environment where your contributions truly matter, we want to hear from you! Join us, and together, let's create a future of financial empowerment.  
As a Business Intelligence Engineer on our Business Intelligence Enterprise Reporting team, you'll play a crucial technical role that requires a highly motivated and experienced BI professional like yourself. You'll have the opportunity to participate and contribute in all areas of advanced analytics. In this role, you'll scope, analyze, develop, automate, enhance, and validate BI reporting & analytics, and dashboard solutions in a timely and creative manner.
What will you be doing?

Perform detailed data analysis, data validation, and reports testing, identifying data and reporting quality issues.
Monitor report events and subscriptions after EDW data loads completion.
Create and modify report user access and privileges.
Interface with business representatives and leaders to validate and capture business requirements/requests for reporting solutions.
Analyze business requirements, propose, design, develop, and implement BI solutions to satisfy those requirements.
Translate business requirements for reporting projects into design and detailed specifications that can be passed on to BI/Reports developers for execution.
Participate in the development of datamarts, reports, and data visualization solutions (dashboards) on the Business Insights platform, powered by MicroStrategy.
Communicate progress, milestones, challenges against plan, and escalate issues as needed.
Develop deep data knowledge of goeasy business by combining data sets from different systems, analyzing heterogeneous data sets to come up with interesting KPIs, and informing the business as needed. Dive deep into key metrics based on requests.
Create ad-hoc queries and reports as needed, along with providing ongoing analytical support for these requests.
Support self-service reporting and resolve data reporting issues in a timely fashion to maintain a stable BI environment.
Work effectively with the Business Intelligence and Data Solutions Architects, Data and BI Engineers to ensure that all approved development and deployment procedures are followed.
What experience do you have?

A minimum of 3 years of in-depth business reporting experience.
Bachelor’s Degree in Computer Science, MIS, Computer Engineering, or another Information Technology-related degree (preferred).
A minimum of 3 years of hands-on design and development experience with BI tools (such as MicroStrategy, PowerBI, Tableau).
A minimum of 2 years working with SQL Server or a comparable relational database system.
Experience developing reports using documents, grids, graphs, dashboards, and working in Business Intelligence or Reporting Environments.
Intermediate knowledge of SQL skills to build, debug, and optimize.
High level of technical aptitude.
Ability to identify data required to understand a given problem or business situation and use appropriate data.
We offer a Flexible Work Program that provides you the ability to work three days onsite per week, from our Mississauga office.
Internal Applicants: please apply through the link and provide written endorsement from your current manager.
Why should you work for goeasy?
In keeping with our mission to create better tomorrows for our employees, each year goeasy commits to continuously enhancing its total rewards. Here are some of the perks we offer…
Financial Benefits:

Leverage our RRSP match and Employee Share Purchase Plan programs.
Annual bonus that rewards your hard work and dedication.
Employee discounts on furniture, electronics, and appliances.
MAT & PAT leave top-up.
Expand your financial knowledge through engaging Financial Literacy Learning opportunities.
Health and Lifestyle:

Enjoy company-paid volunteer days to give back to the community.
Access 24/7 healthcare with Virtual Doctor Appointments.
Personalize your benefits with a flexible modular benefits package.
Stay fit and energized with exclusive access to our on-site private gym at our head office.
Employee Perks:

Fuel your growth with the Tuition Assistance Program.
Double the impact of your generosity with Company Matched Charitable Donations.
Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others.
Enjoy a state-of-the-art office space with perks like a games room, a healthy snack program, a fitness studio, free gated parking, and more!
Diversity, Inclusion, and Equal Opportunity Employment:
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. This means that we are committed to cultivating and preserving a work culture where we celebrate who we are, where everyone feels seen and heard and where every employee can fulfill their potential. As an equal opportunity employer, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.
Additional Information:
All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.  We thank all interested applicants, however we will only be contacting those for interview who possess the skills and qualifications outlined above.
 

If you are looking to join one of Canada’s fastest growing companies, goeasy Ltd. is the place for you! Recognized as one of North America’s Most Engaged Workplaces, we want the best to join our team. 
easyhome is Canada’s largest lease-to-own business! We pride ourselves on helping everyday Canadians achieve their personal and financial goals by making home goods affordable through weekly and monthly payment plans.
As a Delivery Specialist, you will have a large impact in ensuring our customers are fully satisfied with our services when they are receiving our product.
No experience, but looking for a career opportunity? We offer full comprehensive training programs to equip you with the tools needed for success.
 
What’s in it for you:
Benefits and Perks package which goes beyond your base salary:

Financial
Monthly incentive plans
RRSP and Employee Share Purchase Plan matching

Health & Lifestyle
Extended healthcare coverage, including Mental Health and on-demand virtual healthcare
5 personal days, company paid volunteer days, Sundays off + paid birthday off in addition to paid vacation days

Perks
Perkopolis employee discount program
Employee discounts on furniture, electronics, and appliances
easyloans – employees have access to loans at lower interest rates
Tuition Assistance Program

Recognition
Opportunities for monthly, quarterly, and annual awards
Leadership development programs – over 70% internal promotion rate!

 
What you will do:

Buildsuperior customer sales experiences by welcoming and engaging customers in person, over the phone, and by email
Demonstratecompassion and empathy for our customers by understanding their situations, needs, and offering solutions
Communicatethe terms and conditions of our financial products and how we can help them achieve their goals
Support retail operationsby supporting the merchandising and maintenance of the store
Deliver best in class service when delivering our products to customers homes
 
Who you are as the successful candidate:

Excellent communicator who is people and results-oriented looking to drive sales and increase customer satisfaction
Compassionate and operates with integrity on every sale – will care deeply for our customers!
Some experience in a customer-facing environment
Full class driver’s license with a driver’s abstract in good standing
Ability to lift 50+ pounds and move large home goods
Able to pass background checks (criminal, employment, driving history)
 
 
 
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. This means that we are committed to cultivating and preserving a work culture where we celebrate who we are, where everyone feels seen and heard and where every employee can fulfill their potential. As an equal opportunity employer, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.
 

If you are looking to join one of Canada’s fastest growing companies, goeasy Ltd. is the place for you! Recognized as one of North America’s Most Engaged Workplaces, we want the best to join our team. 
easyhome is Canada’s largest lease-to-own business! We pride ourselves on helping everyday Canadians achieve their personal and financial goals by making home goods affordable through weekly and monthly payment plans.
As a Customer Retention Specialist, you will maximize store revenues through management of customer accounts and payments past due, educating and empowering customers to achieve their financial goals through building credit.
No experience, but looking for a career opportunity? We offer full comprehensive training programs to equip you with the tools needed for success.
 
What’s in it for you:
Benefits and Perks package which goes beyond your base salary:

Financial
Monthly incentive plans
RRSP and Employee Share Purchase Plan matching

Health & Lifestyle
Extended healthcare coverage, including Mental Health and on-demand virtual healthcare
5 personal days, company paid volunteer days, Sundays off + paid birthday off in addition to paid vacation days

Perks
Perkopolis employee discount program
Employee discounts on furniture, electronics, and appliances
easyloans – employees have access to loans at lower interest rates
Tuition Assistance Program

Recognition
Opportunities for monthly, quarterly, and annual awards
Leadership development programs – over 70% internal promotion rate!

 
What you will do:

Buildsuperior customer sales experiences by welcoming and engaging customers in person, over the phone, and by email
Demonstrate compassion and empathy for our customers by understanding their situations, needs, and offering solutions
Communicate the terms and conditions of our financial products and how we can help them achieve their goals
Support retail operations by managing customer accounts, collection activities, and the merchandising and maintenance of the store
Deliver best in class service when supporting the delivery of our products to customers homes
Manage accounts receivables by monitoring overdue accounts on a weekly basis
 
Who you are as the successful candidate:

Excellent communicator who is people and results-oriented looking to drive sales and increase customer satisfaction
Compassionate and operates with integrity on every sale – will care deeply for our customers!
Full class driver’s license with a driver’s abstract in good standing
Ability to lift 50+ pounds and move large home goods is considered an asset
Able to pass background checks (criminal, employment)
Some experience in a customer-facing environment
 
 
 
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. This means that we are committed to cultivating and preserving a work culture where we celebrate who we are, where everyone feels seen and heard and where every employee can fulfill their potential. As an equal opportunity employer, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.

If you are looking to join one of Canada’s fastest growing companies, goeasy Ltd. is the place for you! Recognized as one of North America’s Most Engaged Workplaces, we want the best to join our team. 
easyhome is Canada’s largest lease-to-own business! We pride ourselves on helping everyday Canadians achieve their personal and financial goals by making home goods affordable through weekly and monthly payment plans.
As a Store Manager, you will maximize store profitability through overseeing all day-to-day operations of sales, collections, and product delivery by leading your team through coaching and training.
No experience, but enjoy helping people develop their potential? We offer full comprehensive training programs to equip you with the tools needed for success.
 
What’s in it for you:
Benefits and Perks package which goes beyond your base salary:

Financial
Monthly incentive plans
RRSP and Employee Share Purchase Plan matching

Health & Lifestyle
Extended healthcare coverage, including Mental Health and on-demand virtual healthcare
5 personal days, company paid volunteer days, Sundays off + paid birthday off in addition to paid vacation days

Perks
Perkopolis employee discount program
Employee discounts on furniture, electronics, and appliances
easyloans – employees have access to loans at lower interest rates
Tuition Assistance Program

Recognition
Opportunities for monthly, quarterly, and annual awards
President’s Trip – week-long dream vacations for top performers
Leadership development programs – over 70% internal promotion rate!

 
What you will do:

Own and drive retail store growth by ensuring every sale transaction is optimal for both the customer and their retail business
Buildsuperior customer sales experiences by welcoming and engaging customers
Be a strong brand ambassador through knowledge and understanding of our business, to be considered a subject-matter-expert during sales opportunities
Manage retail operationsby managing customer accounts, collection activities, and the merchandising and maintenance of the store
Deliver best in class service when supporting the delivery of our products to customers homes
Manage accounts receivables by monitoring overdue accounts on a weekly basis
Ensure retail operational effectiveness by overseeing all collection items for the store and ensure all retrieved sales items are cleaned, refurbished and repaired at the retail store in a timely manner
 
Who you are as the successful candidate:

Some experience in a leadership capacity overseeing different functionalities, preferably in a sales environment
Excellent communicator who is people and results-oriented, looking to drive sales and increase customer satisfaction
Compassionate and operate with integrity on every sale – will care deeply for our customers!
Full class driver’s license with a driver’s abstract in good standing
Ability to lift 50+ pounds and move home goods
Able to pass background checks (criminal, employment, and credit)
 
 
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. This means that we are committed to cultivating and preserving a work culture where we celebrate who we are, where everyone feels seen and heard and where every employee can fulfill their potential. As an equal opportunity employer, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.
 

If you are looking to join one of Canada’s fastest growing companies, goeasy Ltd. is the place for you! Recognized as one of North America’s Most Engaged Workplaces, we want the best to join our team. 
easyfinancial is one of Canada’s leading non-prime lenders, we pride ourselves on helping everyday Canadians achieve their personal and financial goals through secured and unsecured loans up to $75,000, when everyone else says no.
As a Branch Manager, you’ll be responsible for leading your team, through coaching and training, to generate sales, manage overdue accounts, and maximize portfolio growth through direct engagement with customers.
No experience, but enjoy helping people develop their potential? We offer full comprehensive training programs to equip you with the tools needed for success.
 
What’s in it for you:
Benefits and Perks package which goes beyond your base salary:

Financial
Monthly, quarterly, and semi-annual incentive plans
RRSP and Employee Share Purchase Plan matching

Health & Lifestyle
Extended healthcare coverage, including Mental Health and on-demand virtual healthcare
5 personal days, company paid volunteer days, Sundays off + paid birthday off in addition to paid vacation days

Perks
Perkopolis employee discount program
REMIC Licensing is available
Employee discounts on furniture, electronics, and appliances
easyloans – employees have access to loans at lower interest rates
Tuition Assistance Program

Recognition
Opportunities for monthly, quarterly, and semi-annual awards
President’s Trip – week-long dream vacations for top performers
Leadership development programs – over 70% internal promotion rate!

 
What you will do:

Build superior customer sales experiences by welcoming and engaging customers in person, over the phone, and by email
Demonstrate compassion and empathy for our customers by understanding their situation and needs and matching them to a suitable financial product
Educate and empower customers to achieve their financial goals through building their credit
Capitalize on financial cross-sales and add-on products
Communicate the terms and conditions of our financial products
Reviewand evaluate prospective loans through financial analysis and other risk assessments
Manage collections activities for all past due financial accounts
Secure all required information to fulfill customer applications for products and services with strong attention to detail
 
Who you are as the successful candidate:

Some experience in a leadership capacity overseeing different functionalities, preferably in a sales environment
Excellent communicator who is people and results-oriented, looking to drive sales and increase customer satisfaction
Compassionate and operate with integrity on every sale – will care deeply for our customers!
Able to pass background checks (criminal, employment, and credit)
  

At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. This means that we are committed to cultivating and preserving a work culture where we celebrate who we are, where everyone feels seen and heard and where every employee can fulfill their potential. As an equal opportunity employer, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.

If you are looking to join one of Canada’s fastest-growing companies, goeasy is the place for you! Certified as a Great Place to Work®, recognized as Canada’s Most Admired Corporate Cultures, the GTA's Top 100 Employers, one of Canada’s Top 50 Fintech’s and North America’s Most Engaged Workplaces - we want the best and brightest to join our team!
Reporting to the Director, Portfolio Servicing, the Confirmations Administrator is responsible for managing customer interactions at various stages of the booking process. This includes verifying customer information, ensuring compliance with documentation requirements, and mitigating potential fraudulent activities. The role involves conducting outbound calls to customers, both pre-booking and post-booking, with a focus on providing excellent customer service and maintaining strong relationships with merchant partners.
Responsibilities:

Conduct outbound calls to customers prior to booking to confirm receipt of the unit and verify customer information.
Review and validate customer documentation to ensure accuracy and compliance on MS Edge.
Identify and mitigate potential fraudulent or unethical behavior from merchant partners.
Maintain vigilance in detecting discrepancies and take appropriate actions to address any concerns.
Reach out to customers before deals are funded to confirm details and ensure a smooth transaction process.
Initiate welcome calls to customers after a deal is closed by a new merchant.
Gather feedback on their experience with the merchant partner and check if there are any issues with the unit.
Ensure high levels of customer satisfaction by addressing any concerns promptly.
Achieve a target of 70 outbound calls per day, ensuring each interaction is professional and customer focused.
Document all customer interactions and feedback accurately in the system.
Requirements:

Proven experience in a customer service or administrative role, preferably in a financial or retail environment.
Strong communication and interpersonal skills.
Ability to handle high call volumes efficiently.
Detail-oriented with excellent organizational skills.
Proficiency in using MS Edge and other relevant software tools.
Ability to work independently and as part of a team
Additional Requirements for Internals:

Must have been in your current role for at least 9 months
Have the endorsement/support of your current manager
In good standing - no HR issues/warnings, not on a PIP

Schedule: Monday to Friday 9:00 AM – 5:00PM, with one 1:00 – 9:00PM shift within the week; one Saturday a month
About Us:
We are a publicly-traded company on the TSX with over 4000% shareholder return since 2001. Accredited by the Better Business Bureau, goeasy Ltd is a Canadian company that provides non-prime leasing and lending services through easyhome, easyfinancial and LendCare. We offer a wide variety of financial products and services including lease-to-own merchandise, unsecured and secured installment loans, direct-to-consumer auto loans, and point-of-sale financing to merchants in the powersports, automotive, retail, home improvement, and health sectors.
LendCare Capital Inc., a wholly-owned subsidiary of goeasy Ltd., is a Canadian point-of-sale consumer finance and technology company, which enables over 10,000 businesses to increase their revenue by providing full credit spectrum financing at the point-of-sale. For over a decade, LendCare has cleared a path to providing fast, reliable, and affordable financing options for the powersports, automotive, retail, home improvement, and health sectors, while processing over $10 billion in loan applications to date. With a dedicated team of finance experts and well-established partnerships with merchants, dealerships, and brokers, LendCare bridges the gap between credit score and customers living their best life.

Why join us:

Diversity, Inclusion, and Equal Opportunity Employment"
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. This means that we are committed to cultivating and preserving a work culture where we celebrate who we are, where everyone feels seen and heard and where every employee can fulfill their potential. As an equal opportunity employer, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.
Additional Information: All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire. 
We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.

If you are looking to join one of Canada’s fastest growing companies, goeasy Ltd. is the place for you! Recognized as one of North America’s Most Engaged Workplaces, we want the best to join our team. 
easyfinancial is one of Canada’s leading non-prime lenders, we pride ourselves on helping everyday Canadians achieve their personal and financial goals through secured and unsecured loans up to $100,000, when everyone else says no.
As a Financial Service Representative, you’ll be responsible for generating sales and managing overdue accounts through direct engagement with customers, helping them build their credit through monthly payments.
No experience, but looking for a career opportunity? We offer full comprehensive training programs to equip you with the tools needed for success.
 
What’s in it for you:
Benefits and Perks package which goes beyond your base salary:

Financial
Monthly, quarterly, and semi-annual incentive plans
RRSP and Employee Share Purchase Plan matching

Health & Lifestyle
Extended healthcare coverage, including Mental Health and on-demand virtual healthcare
5 personal days, company paid volunteer days, Sundays off + paid birthday off in addition to paid vacation days

Perks
Perkopolis employee discount program
REMIC Licensing is available
Employee discounts on furniture, electronics, and appliances
easyloans – employees have access to loans at lower interest rates
Tuition Assistance Program

Recognition
Opportunities for monthly, quarterly, and semi-annual awards
Leadership development programs – over 70% internal promotion rate!

 
What you will do:

Build superior customer sales experiences by welcoming and engaging customers in person, over the phone, and by email
Demonstrate compassion and empathy for our customers by understanding their situation and needs and matching them to a suitable financial product
Educate and empower customers to achieve their financial goals through building their credit
Capitalize on financial cross-sales and add-on products
Communicate the terms and conditions of our financial products
Review and evaluate prospective loans through financial analysis and other risk assessments
Manage collections activities for all past due financial accounts
Secure all required information to fulfill customer applications for products and services with strong attention to detail
 
Who you are as the successful candidate:

Excellent communicator who is people and results-oriented, looking to drive sales and increase customer satisfaction
Compassionate and operate with integrity on every sale – will care deeply for our customers!
You bring some experience in a customer-facing environment
Able to pass background checks (criminal, employment, and credit)
 
Why should you work for goeasy?
To learn more about our phenomenal culture, check out the video below or go to http://goeasy.com/careers/
 
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. This means that we are committed to cultivating and preserving a work culture where we celebrate who we are, where everyone feels seen and heard and where every employee can fulfill their potential. As an equal opportunity employer, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.

If you are looking to join one of Canada’s fastest growing companies, goeasy Ltd. is the place for you! Recognized as one of North America’s Most Engaged Workplaces, we want the best to join our team. 
easyhome is Canada’s largest lease-to-own business! We pride ourselves on helping everyday Canadians achieve their personal and financial goals by making home goods affordable through weekly and monthly payment plans.
As a Delivery Specialist, you will have a large impact in ensuring our customers are fully satisfied with our services when they are receiving our product.
No experience, but looking for a career opportunity? We offer full comprehensive training programs to equip you with the tools needed for success.
 
What’s in it for you:
Benefits and Perks package which goes beyond your base salary:

Financial
Monthly incentive plans
RRSP and Employee Share Purchase Plan matching

Health & Lifestyle
Extended healthcare coverage, including Mental Health and on-demand virtual healthcare
5 personal days, company paid volunteer days, Sundays off + paid birthday off in addition to paid vacation days

Perks
Perkopolis employee discount program
Employee discounts on furniture, electronics, and appliances
easyloans – employees have access to loans at lower interest rates
Tuition Assistance Program

Recognition
Opportunities for monthly, quarterly, and annual awards
Leadership development programs – over 70% internal promotion rate!

 
What you will do:

Buildsuperior customer sales experiences by welcoming and engaging customers in person, over the phone, and by email
Demonstratecompassion and empathy for our customers by understanding their situations, needs, and offering solutions
Communicatethe terms and conditions of our financial products and how we can help them achieve their goals
Support retail operationsby supporting the merchandising and maintenance of the store
Deliver best in class service when delivering our products to customers homes
 
Who you are as the successful candidate:

Excellent communicator who is people and results-oriented looking to drive sales and increase customer satisfaction
Compassionate and operates with integrity on every sale – will care deeply for our customers!
Some experience in a customer-facing environment
Full class driver’s license with a driver’s abstract in good standing
Ability to lift 50+ pounds and move large home goods
Able to pass background checks (criminal, employment, driving history)
 
 
 
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. This means that we are committed to cultivating and preserving a work culture where we celebrate who we are, where everyone feels seen and heard and where every employee can fulfill their potential. As an equal opportunity employer, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.
 

Dans le présent document, le masculin est utilisé dans le seul but d’alléger le texte.

Si vous souhaitez vous joindre à l'une des entreprises connaissant la croissance la plus rapide au Canada, goeasy Ltd. est l'employeur idéal ! Reconnu comme l'un des lieux de travail les plus engagés d'Amérique du Nord, nous voulons attirer les meilleurs talents dans notre équipe. 
easyfinancière est l'une des principales sociétés de prêts non préférentiels au Canada. Nous sommes fiers d'aider les Canadiens et les Canadiennes à réaliser leurs objectifs personnels et financiers grâce à des prêts garantis et non garantis allant jusqu'à 100 000 $, lorsque leur demande de crédit a été refusée partout ailleurs.
En tant que représentant des services financiers, vous serez chargé de générer des ventes et de gérer les comptes en souffrance en dialoguant directement avec les clients, afin de les aider à bâtir ou à rétablir leur crédit en effectuant leurs versements mensuels.
Vous n'avez pas d'expérience, mais vous cherchez une possibilité de carrière ? Nous proposons des programmes de formation complets afin de vous doter des outils nécessaires à votre réussite.
18-21$ de l'heure (selon l'expérience) + bonus mensuels disponible et avantages sociaux
 
Qu'est-ce que vous y gagnez ?
Un ensemble d'avantages et de privilèges qui vont au-delà de votre salaire de base :

Financier
Plan incitatif comprenant des primes mensuelles, trimestrielles et semestrielles
Cotisations égales au REER et au régime d'achat d'actions des employés

Santé et mode de vie
Couverture étendue des soins de santé, y compris la santé mentale et les soins de santé virtuels sur demande
5 jours de congé personnel, jours de bénévolat payés par l'entreprise, dimanches de congé et un congé d'anniversaire payé, en plus des jours de vacances payés

Avantages
Programme d’offres pour les employés Perkopolis
L'obtention de permis REMIC est disponible
Offres pour les employés sur le mobilier, l'électronique et les appareils ménagers
easyloans – les employés ont accès à des prêts à des taux d'intérêt réduits
Programme d'aide financière aux études

Reconnaissance
Possibilités de récompenses mensuelles, trimestrielles et semestrielles
Programmes de développement du leadership – taux de promotion interne supérieur à 70 % !

 
Vos responsabilités :

Offrir aux clients des expériences de vente de qualité supérieure en les accueillant et en dialoguant avec eux en personne, au téléphone et par courriel
Faire preuve de compassion et d'empathie pour nos clients en comprenant leur situation et leurs besoins et en trouvant un produit financier qui leur convient
Éduquer les clients et leur fournir les moyens d'atteindre leurs objectifs financiers en bâtissant un dossier de crédit
Tirer profit des ventes croisées de solutions financières et de produits complémentaires
Communiquer les conditions générales de nos produits financiers
Examiner et évaluer les prêts potentiels par le biais d'analyses financières et d'autres évaluations des risques
Gérer les activités de recouvrement pour tous les comptes financiers en souffrance
Obtenir tous les renseignements nécessaires pour répondre aux demandes de produits et de services des clients en portant une attention particulière aux détails
 
Votre profil en tant que candidat retenu :

Excellent communicateur, axé sur les gens et les résultats, cherchant à stimuler les ventes et à accroître la satisfaction des clients
Vous faites preuve de compassion et d'intégrité dans chaque vente - vous vous préoccupez profondément de nos clients !
Vous apportez votre expérience dans un environnement en contact direct avec les clients.
Capacité à se soumettre à des vérifications des antécédents (criminels, emploi et crédit)

 Chez goeasy, nous pensons que nous ne pouvons être les meilleurs que lorsque les gens peuvent donner le meilleur d'eux-mêmes au travail, chaque jour. Nous nous sommes engagés à cultiver et à préserver une culture de travail où nous célébrons l'inclusion et où chaque employé se sent vu et entendu, pour pouvoir réaliser son plein potentiel. En tant qu'employeur souscrivant au principe de l'égalité d'accès à l'emploi, nous nous engageons à fournir des mesures d'adaptation aux candidats qui en font la demande, à n'importe quelle étape du processus de recrutement, conformément à toutes les exigences législatives en vigueur au Canada. Veuillez nous faire savoir si vous avez besoin d'une mesure d'adaptation pendant tout aspect du processus de recrutement et nous travaillerons avec vous pour répondre à vos besoins.

Dans le présent document, le masculin est utilisé dans le seul but d’alléger le texte.
Si vous souhaitez vous joindre à l'une des entreprises connaissant la croissance la plus rapide au Canada, goeasy Ltd. est l'employeur idéal ! Reconnu comme l'un des lieux de travail les plus engagés d'Amérique du Nord, nous voulons attirer les meilleurs talents dans notre équipe. 
easyhome est la plus grande entreprise de location-achat au Canada ! Nous sommes fiers d'aider les Canadiens ordinaires à atteindre leurs objectifs personnels et financiers en rendant les meubles et articles ménagers abordables grâce à des plans de paiement hebdomadaires et mensuels.
En tant que représentant des services financiers, vous serez chargé de générer des ventes et de gérer les comptes en souffrance en dialoguant directement avec les clients, afin de les aider à bâtir ou à rétablir leur crédit en effectuant leurs versements mensuels.
Vous n'avez pas d'expérience, mais vous cherchez une possibilité de carrière ? Nous proposons des programmes de formation complets afin de vous doter des outils nécessaires à votre réussite.
18-20$ de l'heure (selon l'expérience) + bonus mensuels disponible et avantages sociaux
Qu'est-ce que vous y gagnez ?
Un ensemble d'avantages et de privilèges qui vont au-delà de votre salaire de base :

Financier
Plan incitatif comprenant des primes mensuelles, trimestrielles et semestrielles
Cotisations égales au REER et au régime d'achat d'actions des employés

Santé et mode de vie
Couverture étendue des soins de santé, y compris la santé mentale et les soins de santé virtuels sur demande
5 jours de congé personnel, jours de bénévolat payés par l'entreprise, dimanches de congé et un congé d'anniversaire payé, en plus des jours de vacances payés

Avantages
Programme d’offres pour les employés Perkopolis
L'obtention de permis REMIC est disponible
Offres pour les employés sur le mobilier, l'électronique et les appareils ménagers
easyloans – les employés ont accès à des prêts à des taux d'intérêt réduits
Programme d'aide financière aux études

Reconnaissance
Possibilités de récompenses mensuelles, trimestrielles et semestrielles
Programmes de développement du leadership – taux de promotion interne supérieur à 70 % !


Vos responsabilités :

Offrir aux clients des expériences de vente de qualité supérieure en les accueillant et en dialoguant avec eux en personne, au téléphone et par courriel
Faire preuve de compassion et d'empathie pour nos clients en comprenant leur situation et leurs besoins et en trouvant un produit financier qui leur convient
Éduquer les clients et leur fournir les moyens d'atteindre leurs objectifs financiers en bâtissant un dossier de crédit
Tirer profit des ventes croisées de solutions financières et de produits complémentaires
Communiquer les conditions générales de nos produits financiers
Examiner et évaluer les prêts potentiels par le biais d'analyses financières et d'autres évaluations des risques
Gérer les activités de recouvrement pour tous les comptes financiers en souffrance
Obtenir tous les renseignements nécessaires pour répondre aux demandes de produits et de services des clients en portant une attention particulière aux détails
 
Votre profil en tant que candidat retenu :

Excellent communicateur, axé sur les gens et les résultats, cherchant à stimuler les ventes et à accroître la satisfaction des clients
Vous faites preuve de compassion et d'intégrité dans chaque vente - vous vous préoccupez profondément de nos clients !
Vous apportez votre expérience dans un environnement en contact direct avec les clients.
Capacité à se soumettre à des vérifications des antécédents (criminels, emploi et crédit)
 
Chez goeasy, nous pensons que nous ne pouvons être les meilleurs que lorsque les gens peuvent donner le meilleur d'eux-mêmes au travail, chaque jour. Nous nous sommes engagés à cultiver et à préserver une culture de travail où nous célébrons l'inclusion et où chaque employé se sent vu et entendu, pour pouvoir réaliser son plein potentiel. En tant qu'employeur souscrivant au principe de l'égalité d'accès à l'emploi, nous nous engageons à fournir des mesures d'adaptation aux candidats qui en font la demande, à n'importe quelle étape du processus de recrutement, conformément à toutes les exigences législatives en vigueur au Canada. Veuillez nous faire savoir si vous avez besoin d'une mesure d'adaptation pendant tout aspect du processus de recrutement et nous travaillerons avec vous pour répondre à vos besoins.

If you are looking to join one of Canada’s fastest growing companies, goeasy Ltd. is the place for you! Recognized as one of North America’s Most Engaged Workplaces, we want the best to join our team. 
easyfinancial is one of Canada’s leading non-prime lenders, we pride ourselves on helping everyday Canadians achieve their personal and financial goals through secured and unsecured loans up to $75,000, when everyone else says no.
As a Branch Manager, you’ll be responsible for leading your team, through coaching and training, to generate sales, manage overdue accounts, and maximize portfolio growth through direct engagement with customers.
No experience, but enjoy helping people develop their potential? We offer full comprehensive training programs to equip you with the tools needed for success.
 
What’s in it for you:
Benefits and Perks package which goes beyond your base salary:

Financial
Monthly, quarterly, and semi-annual incentive plans
RRSP and Employee Share Purchase Plan matching

Health & Lifestyle
Extended healthcare coverage, including Mental Health and on-demand virtual healthcare
5 personal days, company paid volunteer days, Sundays off + paid birthday off in addition to paid vacation days

Perks
Perkopolis employee discount program
REMIC Licensing is available
Employee discounts on furniture, electronics, and appliances
easyloans – employees have access to loans at lower interest rates
Tuition Assistance Program

Recognition
Opportunities for monthly, quarterly, and semi-annual awards
President’s Trip – week-long dream vacations for top performers
Leadership development programs – over 70% internal promotion rate!

 
What you will do:

Build superior customer sales experiences by welcoming and engaging customers in person, over the phone, and by email
Demonstrate compassion and empathy for our customers by understanding their situation and needs and matching them to a suitable financial product
Educate and empower customers to achieve their financial goals through building their credit
Capitalize on financial cross-sales and add-on products
Communicate the terms and conditions of our financial products
Reviewand evaluate prospective loans through financial analysis and other risk assessments
Manage collections activities for all past due financial accounts
Secure all required information to fulfill customer applications for products and services with strong attention to detail
 
Who you are as the successful candidate:

Some experience in a leadership capacity overseeing different functionalities, preferably in a sales environment
Excellent communicator who is people and results-oriented, looking to drive sales and increase customer satisfaction
Compassionate and operate with integrity on every sale – will care deeply for our customers!
Able to pass background checks (criminal, employment, and credit)
  

At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. This means that we are committed to cultivating and preserving a work culture where we celebrate who we are, where everyone feels seen and heard and where every employee can fulfill their potential. As an equal opportunity employer, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.

If you are looking to join one of Canada’s fastest growing companies, goeasy Ltd. is the place for you! Recognized as one of North America’s Most Engaged Workplaces, we want the best to join our team. 
easyhome is Canada’s largest lease-to-own business! We pride ourselves on helping everyday Canadians achieve their personal and financial goals by making home goods affordable through weekly and monthly payment plans.
As a Delivery Specialist, you will have a large impact in ensuring our customers are fully satisfied with our services when they are receiving our product.
No experience, but looking for a career opportunity? We offer full comprehensive training programs to equip you with the tools needed for success.
 
What’s in it for you:
Benefits and Perks package which goes beyond your base salary:

Financial
Monthly incentive plans
RRSP and Employee Share Purchase Plan matching

Health & Lifestyle
Extended healthcare coverage, including Mental Health and on-demand virtual healthcare
5 personal days, company paid volunteer days, Sundays off + paid birthday off in addition to paid vacation days

Perks
Perkopolis employee discount program
Employee discounts on furniture, electronics, and appliances
easyloans – employees have access to loans at lower interest rates
Tuition Assistance Program

Recognition
Opportunities for monthly, quarterly, and annual awards
Leadership development programs – over 70% internal promotion rate!

 
What you will do:

Build superior customer sales experiences by welcoming and engaging customers in person, over the phone, and by email
Demonstrate compassion and empathy for our customers by understanding their situations, needs, and offering solutions
Communicate the terms and conditions of our financial products and how we can help them achieve their goals
Support retail operations by supporting the merchandising and maintenance of the store
Deliver best in class service when delivering our products to customers homes
 
Who you are as the successful candidate:

Excellent communicator who is people and results-oriented looking to drive sales and increase customer satisfaction
Compassionate and operates with integrity on every sale – will care deeply for our customers!
Some experience in a customer-facing environment
Full class driver’s license with a driver’s abstract in good standing
Ability to lift 50+ pounds and move large home goods
Able to pass background checks (criminal, employment, driving history)
 
 
 
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. This means that we are committed to cultivating and preserving a work culture where we celebrate who we are, where everyone feels seen and heard and where every employee can fulfill their potential. As an equal opportunity employer, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.
 

Dans le présent document, le masculin est utilisé dans le seul but d’alléger le texte.

Si vous souhaitez vous joindre à l'une des entreprises connaissant la croissance la plus rapide au Canada, goeasy Ltd. est l'employeur idéal ! Reconnu comme l'un des lieux de travail les plus engagés d'Amérique du Nord, nous voulons attirer les meilleurs talents dans notre équipe. 
easyfinancière est l'une des principales sociétés de prêts non préférentiels au Canada. Nous sommes fiers d'aider les Canadiens et les Canadiennes à réaliser leurs objectifs personnels et financiers grâce à des prêts garantis et non garantis allant jusqu'à 100 000 $, lorsque leur demande de crédit a été refusée partout ailleurs.
En tant que représentant des services financiers, vous serez chargé de générer des ventes et de gérer les comptes en souffrance en dialoguant directement avec les clients, afin de les aider à bâtir ou à rétablir leur crédit en effectuant leurs versements mensuels.
Vous n'avez pas d'expérience, mais vous cherchez une possibilité de carrière ? Nous proposons des programmes de formation complets afin de vous doter des outils nécessaires à votre réussite.
21$ de l'heure (selon l'expérience) + bonus mensuels disponible et avantages sociaux
 
Qu'est-ce que vous y gagnez ?
Un ensemble d'avantages et de privilèges qui vont au-delà de votre salaire de base :

Financier
Plan incitatif comprenant des primes mensuelles, trimestrielles et semestrielles
Cotisations égales au REER et au régime d'achat d'actions des employés

Santé et mode de vie
Couverture étendue des soins de santé, y compris la santé mentale et les soins de santé virtuels sur demande
5 jours de congé personnel, jours de bénévolat payés par l'entreprise, dimanches de congé et un congé d'anniversaire payé, en plus des jours de vacances payés

Avantages
Programme d’offres pour les employés Perkopolis
L'obtention de permis REMIC est disponible
Offres pour les employés sur le mobilier, l'électronique et les appareils ménagers
easyloans – les employés ont accès à des prêts à des taux d'intérêt réduits
Programme d'aide financière aux études

Reconnaissance
Possibilités de récompenses mensuelles, trimestrielles et semestrielles
Programmes de développement du leadership – taux de promotion interne supérieur à 70 % !

 
Vos responsabilités :

Offrir aux clients des expériences de vente de qualité supérieure en les accueillant et en dialoguant avec eux en personne, au téléphone et par courriel
Faire preuve de compassion et d'empathie pour nos clients en comprenant leur situation et leurs besoins et en trouvant un produit financier qui leur convient
Éduquer les clients et leur fournir les moyens d'atteindre leurs objectifs financiers en bâtissant un dossier de crédit
Tirer profit des ventes croisées de solutions financières et de produits complémentaires
Communiquer les conditions générales de nos produits financiers
Examiner et évaluer les prêts potentiels par le biais d'analyses financières et d'autres évaluations des risques
Gérer les activités de recouvrement pour tous les comptes financiers en souffrance
Obtenir tous les renseignements nécessaires pour répondre aux demandes de produits et de services des clients en portant une attention particulière aux détails
 
Votre profil en tant que candidat retenu :

Excellent communicateur, axé sur les gens et les résultats, cherchant à stimuler les ventes et à accroître la satisfaction des clients
Vous faites preuve de compassion et d'intégrité dans chaque vente - vous vous préoccupez profondément de nos clients !
Vous apportez votre expérience dans un environnement en contact direct avec les clients.
Capacité à se soumettre à des vérifications des antécédents (criminels, emploi et crédit)

 Chez goeasy, nous pensons que nous ne pouvons être les meilleurs que lorsque les gens peuvent donner le meilleur d'eux-mêmes au travail, chaque jour. Nous nous sommes engagés à cultiver et à préserver une culture de travail où nous célébrons l'inclusion et où chaque employé se sent vu et entendu, pour pouvoir réaliser son plein potentiel. En tant qu'employeur souscrivant au principe de l'égalité d'accès à l'emploi, nous nous engageons à fournir des mesures d'adaptation aux candidats qui en font la demande, à n'importe quelle étape du processus de recrutement, conformément à toutes les exigences législatives en vigueur au Canada. Veuillez nous faire savoir si vous avez besoin d'une mesure d'adaptation pendant tout aspect du processus de recrutement et nous travaillerons avec vous pour répondre à vos besoins.

If you are looking to join one of Canada’s fastest growing companies, goeasy Ltd. is the place for you! Recognized as one of North America’s Most Engaged Workplaces, we want the best to join our team. 
easyhome is Canada’s largest lease-to-own business! We pride ourselves on helping everyday Canadians achieve their personal and financial goals by making home goods affordable through weekly and monthly payment plans.
As a Leasing Specialist, you’ll be responsible for generating sales of our home goods through direct engagement with our customers, helping them find their desired product on an affordable payment plan.
No experience, but looking for a career opportunity? We offer full comprehensive training programs to equip you with the tools needed for success.
 
What’s in it for you:
Benefits and Perks package which goes beyond your base salary:

Financial
Monthly incentive plans
RRSP and Employee Share Purchase Plan matching

Health & Lifestyle
Extended healthcare coverage, including Mental Health and on-demand virtual healthcare
5 personal days, company paid volunteer days, Sundays off + paid birthday off in addition to paid vacation days

Perks
Perkopolis employee discount program
Employee discounts on furniture, electronics, and appliances
easyloans – employees have access to loans at lower interest rates
Tuition Assistance Program

Recognition
Opportunities for monthly, quarterly, and annual awards
Leadership development programs – over 70% internal promotion rate!

 
What you will do:

Buildsuperior customer sales experiences by welcoming and engaging customers in person, over the phone, and by email
Demonstratecompassion and empathy for our customers by understanding their situation and needs
Educate and empower customers to achieve their financial goals through building their credit
Capitalizeon various cross-sales and add-on products maximizing retail store growth
Communicatethe terms and conditions of our financial products
Support retail operationsby managing customer accounts, collection activities, and the merchandising and maintenance of the store
Secureall required information to fulfill customer applications for products and services with strong attention to detail
Be open by transparently communicating the terms and conditions of our lease agreements and follow best in class sales practices to minimize future collections
 
What we are looking for:

Excellent communicator who is people and results-oriented looking to drive sales and increase customer satisfaction
Compassionate and operate with integrity on every sale – will care deeply for our customers!
Some experience in a customer-facing environment
Able to pass background checks (criminal, employment)
Full class driver’s license is considered an asset
Ability to lift 50+ pounds is considered an asset
 
 
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. This means that we are committed to cultivating and preserving a work culture where we celebrate who we are, where everyone feels seen and heard and where every employee can fulfill their potential. As an equal opportunity employer, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.
 
 

If you are looking to join one of Canada’s fastest growing companies, goeasy Ltd. is the place for you! Recognized as one of North America’s Most Engaged Workplaces, we want the best to join our team. 
easyhome is Canada’s largest lease-to-own business! We pride ourselves on helping everyday Canadians achieve their personal and financial goals by making home goods affordable through weekly and monthly payment plans.
As a Customer Retention Specialist, you will maximize store revenues through management of customer accounts and payments past due, educating and empowering customers to achieve their financial goals through building credit.
No experience, but looking for a career opportunity? We offer full comprehensive training programs to equip you with the tools needed for success.
 
What’s in it for you:
Benefits and Perks package which goes beyond your base salary:

Financial
Monthly incentive plans
RRSP and Employee Share Purchase Plan matching

Health & Lifestyle
Extended healthcare coverage, including Mental Health and on-demand virtual healthcare
5 personal days, company paid volunteer days, Sundays off + paid birthday off in addition to paid vacation days

Perks
Perkopolis employee discount program
Employee discounts on furniture, electronics, and appliances
easyloans – employees have access to loans at lower interest rates
Tuition Assistance Program

Recognition
Opportunities for monthly, quarterly, and annual awards
Leadership development programs – over 70% internal promotion rate!

 
What you will do:

Buildsuperior customer sales experiences by welcoming and engaging customers in person, over the phone, and by email
Demonstratecompassion and empathy for our customers by understanding their situations, needs, and offering solutions
Communicatethe terms and conditions of our financial products and how we can help them achieve their goals
Support retail operationsby managing customer accounts, collection activities, and the merchandising and maintenance of the store
Deliver best in class service when supporting the delivery of our products to customers homes
Manage accounts receivables by monitoring overdue accounts on a weekly basis
 
Who you are as the successful candidate:

Excellent communicator who is people and results-oriented looking to drive sales and increase customer satisfaction
Compassionate and operates with integrity on every sale – will care deeply for our customers!
Full class driver’s license with a driver’s abstract in good standing
Ability to lift 50+ pounds and move large home goods is considered an asset
Able to pass background checks (criminal, employment)
Some experience in a customer-facing environment
 
 
 
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. This means that we are committed to cultivating and preserving a work culture where we celebrate who we are, where everyone feels seen and heard and where every employee can fulfill their potential. As an equal opportunity employer, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.

Join one of Canada’s fastest-growing companies and be part of something extraordinary – welcome to goeasy! At goeasy, our people and culture are at the heart of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades such as Waterstone Canada’s Most Admired Corporate Cultures, Canada’s Top Growing Companies, and the TSX30, highlighting us as one of the top performers on the TSX. We’re also thrilled to be named a Greater Toronto Top Employer and proudly certified as a Great Place to Work®. These honors reflect our commitment to fostering an inclusive, high-performance culture where talent thrives and innovation drives us forward.
As one of Canada’s leading alternative consumer lenders, we’re passionate about helping everyday Canadians create a brighter future. Our vision is to provide a path to a better tomorrow, today. We offer a full range of products, including non-prime leasing, unsecured and secured loans, and point-of-sale financing through easyhome, easyfinancial, and LendCare.
If you're seeking an exciting, high-growth environment where your contributions truly matter, we want to hear from you! Join us, and together, let's create a future of financial empowerment.  
Reporting to the VP of Enterprise & Infrastructure Technology, the Manager, Enterprise Technology Delivery will oversee the full lifecycle of a portfolio of enterprise technology projects. This role is responsible for selecting, modifying, and implementing application integration solutions to meet business needs and achieve desired results. Key responsibilities include identifying opportunities for improvement, enhancing organizational efficiency and effectiveness, and conceptualizing and building innovative solutions. You will provide direction to the broader team and collaborate with stakeholders across the organization to deliver capabilities to our clients, ensuring smooth day-to-day business operations and application stability. In this role, you will engage with and provide guidance to senior IT and business leadership as a program manager and platform subject matter expert.
What will you be doing?

Leading and driving the implementation of technology projects based on project objectives and business requirements related to enterprise (HR, Finance, Legal, Communications) and infrastructure platforms.
Managing and leading onshore and offshore teams/vendors.
Managing a portfolio, including time management, prioritization, and setting customer expectations.
Delivering new innovative solutions different from legacy-based applications.
Playing an active role in the transformation of legacy core applications.
Providing overall management of technology conversion, integration, and decommissioning from due diligence to implementation.
Managing multiple projects of varying sizes simultaneously with deep program management experience.
Delivering broad-based, often complex communication for internal and/or external audiences.
Managing and evaluating staff performance for professional development.
Hiring, developing, coaching, leading, and retaining top-tier system and business system analysts, focusing on building and improving a team and culture that employs best-in-class practices to support and drive high levels of internal and external customer satisfaction.
Designing and building applications, data, and technology specifications.
Overseeing coding and configuration processes, including automated build and testing processes.
Ensuring end-to-end solution delivery for technology projects on agreed time, budget, and quality.
Supporting the build-out of new business solutions and the evolution of existing functionalities, ensuring they align with approved business and technology roadmaps.
Supporting demand management processes that evaluate business needs against available team capacity, assessing the ability of the organization, vendors, and processes to carry out prioritized activities.
Managing requirements gathering processes, including functional, system, and architectural requirements following Agile or Waterfall methodology.
Supporting internal business and technology teams to meet all acceptance criteria, including functional and performance Service Level Agreements.
Managing vendor processes to ensure all contracts with suppliers support business needs and that all suppliers meet their contractual Service Level commitments.
What experience do you have?

A Bachelor’s degree in Computer Science, Engineering, Business, or a closely related field is preferred, but not mandatory.
Previous experience communicating technology design and deployments to executives.
A minimum of 5 years of in-depth experience managing IT and business projects.
Proven team management and project management skills.
Excellent customer service skills.
Exceptional oral and written communication skills in English.
Experience in developing and delivering efficient and value-added governance processes.
Experience with cloud-based solutions.
Familiarity with IT Service Management (ITSM) processes.
Strong knowledge of IT Service Management processes, software, and hardware.
Ability to work in a collaborative team environment.
High proficiency in Microsoft Office skills (e.g., Excel, PowerPoint, SharePoint, OneDrive, and Outlook).
Must model the company’s core values and leadership behavior.
We offer a Flexible Work Program that provides you the ability to work three days onsite per week, from our Mississauga office.
Internal Applicants: please apply through the link and provide written endorsement from your current manager.
Why should you work for goeasy?
In keeping with our mission to create better tomorrows for our employees, each year goeasy commits to continuously enhancing its total rewards. Here are some of the perks we offer…
Financial Benefits:

Leverage our RRSP match and Employee Share Purchase Plan programs.
Annual bonus that rewards your hard work and dedication.
Employee discounts on furniture, electronics, and appliances.
MAT & PAT leave top-up.
Expand your financial knowledge through engaging Financial Literacy Learning opportunities.
Health and Lifestyle:

Enjoy company-paid volunteer days to give back to the community.
Access 24/7 healthcare with Virtual Doctor Appointments.
Personalize your benefits with a flexible modular benefits package.
Stay fit and energized with exclusive access to our on-site private gym at our head office.
Employee Perks:

Fuel your growth with the Tuition Assistance Program.
Double the impact of your generosity with Company Matched Charitable Donations.
Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others.
Enjoy a state-of-the-art office space with perks like a games room, a healthy snack program, a fitness studio, free gated parking, and more!
Diversity, Inclusion, and Equal Opportunity Employment:
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. This means that we are committed to cultivating and preserving a work culture where we celebrate who we are, where everyone feels seen and heard and where every employee can fulfill their potential. As an equal opportunity employer, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.
Additional Information:
All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.  We thank all interested applicants, however we will only be contacting those for interview who possess the skills and qualifications outlined above.
 

Dans le présent document, le masculin est utilisé dans le seul but d’alléger le texte.

Si vous souhaitez vous joindre à l'une des entreprises connaissant la croissance la plus rapide au Canada, goeasy Ltd. est l'employeur idéal ! Reconnu comme l'un des lieux de travail les plus engagés d'Amérique du Nord, nous voulons attirer les meilleurs talents dans notre équipe. 
easyfinancière est l'une des principales sociétés de prêts non préférentiels au Canada. Nous sommes fiers d'aider les Canadiens et les Canadiennes à réaliser leurs objectifs personnels et financiers grâce à des prêts garantis et non garantis allant jusqu'à 100 000 $, lorsque leur demande de crédit a été refusée partout ailleurs.
En tant que représentant des services financiers, vous serez chargé de générer des ventes et de gérer les comptes en souffrance en dialoguant directement avec les clients, afin de les aider à bâtir ou à rétablir leur crédit en effectuant leurs versements mensuels.
Vous n'avez pas d'expérience, mais vous cherchez une possibilité de carrière ? Nous proposons des programmes de formation complets afin de vous doter des outils nécessaires à votre réussite.
18-21$ de l'heure (selon l'expérience) + bonus mensuels disponible et avantages sociaux
 
Qu'est-ce que vous y gagnez ?
Un ensemble d'avantages et de privilèges qui vont au-delà de votre salaire de base :

Financier
Plan incitatif comprenant des primes mensuelles, trimestrielles et semestrielles
Cotisations égales au REER et au régime d'achat d'actions des employés

Santé et mode de vie
Couverture étendue des soins de santé, y compris la santé mentale et les soins de santé virtuels sur demande
5 jours de congé personnel, jours de bénévolat payés par l'entreprise, dimanches de congé et un congé d'anniversaire payé, en plus des jours de vacances payés

Avantages
Programme d’offres pour les employés Perkopolis
L'obtention de permis REMIC est disponible
Offres pour les employés sur le mobilier, l'électronique et les appareils ménagers
easyloans – les employés ont accès à des prêts à des taux d'intérêt réduits
Programme d'aide financière aux études

Reconnaissance
Possibilités de récompenses mensuelles, trimestrielles et semestrielles
Programmes de développement du leadership – taux de promotion interne supérieur à 70 % !

 
Vos responsabilités :

Offrir aux clients des expériences de vente de qualité supérieure en les accueillant et en dialoguant avec eux en personne, au téléphone et par courriel
Faire preuve de compassion et d'empathie pour nos clients en comprenant leur situation et leurs besoins et en trouvant un produit financier qui leur convient
Éduquer les clients et leur fournir les moyens d'atteindre leurs objectifs financiers en bâtissant un dossier de crédit
Tirer profit des ventes croisées de solutions financières et de produits complémentaires
Communiquer les conditions générales de nos produits financiers
Examiner et évaluer les prêts potentiels par le biais d'analyses financières et d'autres évaluations des risques
Gérer les activités de recouvrement pour tous les comptes financiers en souffrance
Obtenir tous les renseignements nécessaires pour répondre aux demandes de produits et de services des clients en portant une attention particulière aux détails
 
Votre profil en tant que candidat retenu :

Excellent communicateur, axé sur les gens et les résultats, cherchant à stimuler les ventes et à accroître la satisfaction des clients
Vous faites preuve de compassion et d'intégrité dans chaque vente - vous vous préoccupez profondément de nos clients !
Vous apportez votre expérience dans un environnement en contact direct avec les clients.
Capacité à se soumettre à des vérifications des antécédents (criminels, emploi et crédit)

 Chez goeasy, nous pensons que nous ne pouvons être les meilleurs que lorsque les gens peuvent donner le meilleur d'eux-mêmes au travail, chaque jour. Nous nous sommes engagés à cultiver et à préserver une culture de travail où nous célébrons l'inclusion et où chaque employé se sent vu et entendu, pour pouvoir réaliser son plein potentiel. En tant qu'employeur souscrivant au principe de l'égalité d'accès à l'emploi, nous nous engageons à fournir des mesures d'adaptation aux candidats qui en font la demande, à n'importe quelle étape du processus de recrutement, conformément à toutes les exigences législatives en vigueur au Canada. Veuillez nous faire savoir si vous avez besoin d'une mesure d'adaptation pendant tout aspect du processus de recrutement et nous travaillerons avec vous pour répondre à vos besoins.