Join one of Canada’s fastest-growing companies and be part of something extraordinary – welcome to goeasy! At goeasy, our people and culture are at the heart of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades such as Waterstone Canada’s Most Admired Corporate Cultures, Canada’s Top Growing Companies, and the TSX30, highlighting us as one of the top performers on the TSX. We’re also honored to be named a Greater Toronto Top Employer and recognized by Great Place to Work® as having the Best Workplaces for Women, and having one of the Most Trusted Executive Teams, and included on TIME Magazine’s 2025 list of Canada’s Best Companies.  These honors reflect our commitment to fostering an inclusive, high-performance culture where talent thrives and innovation drives us forward. 
As one of Canada’s leading alternative consumer lenders, we’re passionate about helping everyday Canadians create a brighter future. Our vision is to provide a path to a better tomorrow, today. We offer a full range of products, including non-prime leasing, unsecured and secured loans, and point-of-sale financing through easyhome, easyfinancial, and LendCare.
If you're seeking an exciting, high-growth environment where your contributions truly matter, we want to hear from you! Join us, and together, let's create a future of financial empowerment.
As a Senior Risk Analyst (Credit Card Portfolio) at easyfinancial, you will apply strategic and analytical skills to optimize our credit card offerings. By collaborating with cross-functional teams, you will identify trends, develop predictive models, and provide actionable insights to improve portfolio performance. Your work will have a direct impact on profitability, customer satisfaction, and risk management, all while driving continuous improvement and innovation in our portfolio strategies.
What will you be doing?

Problem Solving, Data Analysis & Strategic Optimization

Identify key issues and opportunities within the credit card portfolio by analyzing large datasets and financial metrics.
Propose data-driven solutions and strategies to optimize portfolio performance, reduce risk, and improve customer retention.
Leverage advanced data science techniques, including machine learning and predictive modeling, to uncover insights that drive strategic decisions.
Develop and test strategies to enhance portfolio profitability and customer experience, ensuring alignment with business objectives.
Work with stakeholders to identify areas for portfolio optimization, such as product enhancements, pricing strategies, and customer segmentation.


Collaboration, Communication & Recommendations

Collaborate with internal teams, including marketing and product management to implement strategies that improve portfolio performance.
Partner with data scientists and business analysts to integrate advanced analytics and improve decision-making across the organization.
Develop and present clear, data-driven recommendations to senior leadership and other key stakeholders.
Effectively communicate complex analytical findings in a concise and actionable manner, ensuring alignment across teams.


Model Development, Testing & Fraud Mitigation

Build and test predictive models that forecast portfolio performance, customer behavior, and emerging risks.
Continuously evaluate and refine models to ensure they provide accurate and actionable insights.
Contribute to fraud mitigation efforts by analyzing transaction and application data to identify potential risks and enhance fraud detection models.
Work closely with the product management team to develop and implement strategies that minimize portfolio risk while maximizing profitability.


Continuous Learning, Innovation & Documentation

Stay ahead of industry trends and emerging technologies, incorporating innovative approaches to data analysis and modeling.
Promote a culture of continuous learning by taking on new challenges and responsibilities, while contributing to the team’s growth and knowledge-sharing efforts.
Document business requirements, analytical methodologies, and model assumptions to ensure clarity and transparency in decision-making processes.

What experience do you have?

Bachelor’s degree in Data Science, Mathematics, Computer Science, Economics, or a related field. Relevant certifications (e.g., Machine Learning, Data Science) are a plus.
Minimum of 3 years of experience as a Senior Analyst or in a similar analytical role, preferably within the financial services or credit card industry.
Proven experience in building and testing predictive models, analyzing financial portfolios, and recommending data-driven strategies.
Familiarity with credit card products, customer behavior analysis, and key industry metrics (e.g., delinquency rates, APR, charge-offs, utilization).
Expertise in data science tools and programming languages (e.g., Python, R, SQL) and machine learning libraries (e.g., scikit-learn, TensorFlow).
Strong ability to perform statistical analysis and data visualization, with experience using tools like Tableau, Power BI, or similar platforms.
Excellent communication skills, with the ability to present complex technical findings to non-technical stakeholders clearly and effectively.
Strong problem-solving skills and the ability to apply strategic thinking to data-driven solutions.
Experience working cross-functionally, collaborating with teams such as tech, marketing, and product management.
Ability to lead projects, manage priorities, and ensure successful implementation of solutions.
We offer a Flexible Work Program that provides you the ability to work three days onsite per week, from our Mississauga office.
Internal Applicants: please apply through the link and provide written endorsement from your current manager.
Why should you work for goeasy?
In keeping with our mission to create better tomorrows for our employees, each year goeasy commits to continuously enhancing its total rewards. Here are some of the perks we offer…
Financial Benefits:

Leverage our RRSP match and Employee Share Purchase Plan programs.
Annual bonus that rewards your hard work and dedication.
Employee discounts on furniture, electronics, and appliances.
MAT & PAT leave top-up.
Expand your financial knowledge through engaging Financial Literacy Learning opportunities.
Health and Lifestyle:

Enjoy company-paid volunteer days to give back to the community.
Access 24/7 healthcare with Virtual Doctor Appointments.
Personalize your benefits with a flexible modular benefits package.
Stay fit and energized with exclusive access to our on-site private gym at our head office.
Employee Perks:

Fuel your growth with the Tuition Assistance Program.
Double the impact of your generosity with Company Matched Charitable Donations.
Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others.
Enjoy a state-of-the-art office space with perks like a games room, a healthy snack program, a fitness studio, free gated parking, and more!
Diversity, Inclusion, and Equal Opportunity Employment:
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. goeasy is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. As an equal opportunity employer, we are committed to providing accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Please let the talent acquisition team know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.  

Additional Information: 
All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire. We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.  

Join one of Canada’s fastest-growing companies and be part of something extraordinary – welcome to  goeasy! At goeasy, our people and culture are at the heart of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades such as  Waterstone Canada’s Most Admired Corporate Cultures,  Canada’s Top Growing Companies, and the  TSX30, highlighting us as one of  the top performers on the TSX. We’re also honoured to be named a Greater Toronto Top Employer and recognized by Great Place to Work® as having the Best Workplaces for Women, and having one of the Most Trusted Executive Teams, and included on TIME Magazine’s 2025 list of Canada’s Best Companies.  These honours reflect our commitment to fostering an inclusive, high-performance culture where talent thrives and innovation drives us forward. 
As one of Canada’s leading alternative consumer lenders, we’re passionate about helping everyday Canadians create a brighter future. Our vision is to provide a path to a better tomorrow, today. We offer a full range of products, including non-prime leasing, unsecured and secured loans, and point-of-sale financing through easyhome,  easyfinancial, and  LendCare.
If you're seeking an exciting, high-growth environment where your contributions truly matter, we want to hear from you! Join us, and together, let's create a future of financial empowerment.
Role Overview
Type: 18 Month Contract
Are you a strategic, data-driven digital product leader ready to transform the way customers engage with financial services? We are looking for a Senior Product Manager, Customer Engagement Platforms to lead the vision, roadmap, and execution of our mobile apps and customer portal. This 18-month contract role is a chance to deliver frictionless, impactful digital experiences that drive customer satisfaction, operational efficiency, and business growth across our brands.

What You’ll Do:
Own & Lead the Digital Product Vision

Define and evolve the strategic roadmap for our mobile app (goeasy Connect) and web-based customer portals.
Build a data-informed product vision that balances short-term delivery with long-term innovation.
Act as the product owner for key digital platforms, ensuring alignment with both customer needs and business priorities.
Deliver Best-in-Class Customer Experiences

Champion a mobile-first, customer-first mindset in all product decisions.
Design seamless, intuitive user journeys for loan applications, payments, account management, and self-service features.
Lead UI/UX standards across platforms, ensuring accessibility and usability best practices.
Optimize conversion, engagement, and satisfaction through continuous improvements and experimentation.
Drive Cross-Functional Execution

Collaborate with technology, marketing, operations, analytics, and third-party vendors to bring your product vision to life.
Manage and prioritize product backlogs, define user stories, and lead Agile ceremonies.
Partner with QA/UAT teams to validate functionality, ensuring smooth and high-quality launches.
Be the Voice of the Customer & Market

Use research, data, and usability testing to uncover pain points and prioritize enhancements.
Translate customer insights into actionable requirements and features.
Stay ahead of digital and fintech trends, ensuring our platforms remain competitive and innovative.

What You Bring:

5–7 years of experience in digital product management or ownership, ideally in fintech, financial services, or eCommerce.
Proven success launching and optimizing mobile apps and web portals with measurable business impact.
Strong command of product management frameworks (Agile, Scrum), backlog management, and delivery processes.
Data-driven mindset with hands-on experience using product analytics tools (GA, Mixpanel, Amplitude, etc.).
Deep knowledge of UX best practices, mobile-first design, and digital experimentation (A/B testing, usability studies).
Ability to synthesize complex technical, business, and customer requirements into clear roadmaps.
Experience managing agencies or vendors, especially digital design and development teams.
Technical literacy in web/mobile platforms, API integrations, design systems, and SEO best practices.
Collaborative and entrepreneurial spirit; thrives in fast-paced, dynamic environments where ownership and impact are key.
We offer a Flexible Work Program that provides you the ability to work three days onsite per week, from our Mississauga office.
Internal Applicants: please apply through the link and provide written endorsement from your current manager.
Diversity, Inclusion, and Equal Opportunity Employment:
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. goeasy is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. As an equal opportunity employer, we are committed to providing accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Please let the talent acquisition team know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.  

Additional Information: 
All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire. We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.  

Rejoignez LendCare - l'un des fournisseurs de financement de points de vente à la croissance la plus rapide au Canada et un membre fier de la famille goeasy. Chez goeasy, nos employés et notre culture sont au cœur de tout ce que nous faisons, et nous sommes fiers d'être reconnus pour cela. Nous avons obtenu des récompenses prestigieuses, notamment en étant nommés l'une des Canada’s Top Growing Companies, en étant certifiés Excellent lieu de travail®, en étant reconnus parmi les Meilleurs lieux de travail dirigés par des femmes et en ayant l'une des Meilleurs lieux de travail avec les équipes de direction les plus fiables, et en figurant sur la liste 2025 des meilleures entreprises du Canada établie par le magazine TIME. Ces réalisations témoignent de notre engagement à créer une culture inclusive et performante où les gens s'épanouissent et où l'innovation nous fait avancer. 
Chez LendCare, nous faisons plus que fournir du financement - nous aidons les Canadiens à accéder aux moments essentiels de la vie. Qu'il s'agisse de soins de santé, de rénovation domiciliaire, de sports motorisés ou d'achats au détail, nous offrons des solutions de financement rapides et souples qui permettent aux gens d'aller de l'avant en toute confiance. Soutenus par une technologie de pointe et une mentalité axée sur le client, nous redéfinissons la façon dont les Canadiens paient pour ce qui compte. Si vous êtes déterminé à créer un impact réel, joignez-vous à nous et aidez les gens à vivre leur vie selon leurs conditions - une approbation à la fois.
Pourquoi travailler chez nous?

Structure de primes mensuelles concurrentielles
Bureaux de pointe avec salle de sport gratuite et salle de jeux
Profitez de notre programme de contrepartie REER et du Régime d'achat d'actions des employés
Rabais pour les employés sur les meubles, l’électronique et les électroménagers
Accès aux soins de santé 24/7 avec rendez-vous médicaux virtuels
Personnalisez vos avantages grâce à un régime modulable incluant des options avec couverture à 100 %
Programmes de formation interne et plateformes incluant formation spécifique au poste, accompagnement de carrière, excellence en leadership, mentorat et bien d’autres
Célébrez comme il se doit, avec congé PAYÉ pour votre anniversaire! En plus de 5 jours personnels et deux semaines de vacances payées
Pour une vue d’ensemble de la rémunération globale, cliquez ici
Une journée dans la vie d’un Représentant des ventes  :

S'engager avec les clients : Effectuer des appels sortants ou recevoir des demandes de renseignements entrantes afin d'aider les clients à obtenir des prêts personnels pré-approuvés adaptés à leurs besoins financiers.
Stimuler les ventes et la fidélisation : Vous vous appuyez sur les interactions téléphoniques pour maximiser le chiffre d'affaires grâce à des opportunités de ventes croisées, tout en vous concentrant sur la fidélisation et la satisfaction des clients.
Fournir un service exceptionnel : S'assurer que chaque interaction avec le client est une expérience positive en fournissant un service client exceptionnel, en répondant aux demandes avec empathie et efficacité.
Identifier et résoudre les besoins : Évaluer rapidement les besoins des clients et fournir des solutions efficaces, en s'appropriant les problèmes jusqu'à ce qu'ils soient entièrement résolus.
Atteindre les objectifs de vente : Atteindre et maintenir en permanence les objectifs de vente, en contribuant à la croissance et au succès de notre équipe.
Ce que nous recherchons :

Bilingue en anglais et en français
Une expérience de 2 à 3 ans dans des fonctions de ventes est souhaitée.
Une expérience dans le domaine des services financiers est un atout
Excellentes compétences en communication écrite et orale avec la capacité de créer des expériences mémorables pour les clients
Orienté vers la réalisation et les résultats, avec une attitude positive.
Empathie, compassion et intégrité - vous vous souciez vraiment des clients !
Maîtrise des logiciels de bureautique Microsoft (Excel, Word et Outlook), bonne maîtrise du clavier et capacité à apprendre et à maîtriser de nouveaux logiciels.
Capacité à effectuer plusieurs tâches à la fois, à s'adapter au changement dans un environnement au rythme rapide et à travailler de façon autonome.
Disponibilité à temps plein pour travailler sur place à notre siège social de Montréal, QC au 900, Boul. de Maisonneuve Ouest, Montréal
Exigences supplémentaires pour les candidats internes :

Doit être dans votre poste actuel depuis au moins 6 mois
Avoir le soutien de votre gestionnaire actuel
Être en règle - pas de problèmes/avertissements RH, ne pas être sous plan d'amélioration de la performance 
Horaire : de 9h00 à 17h00/11h00 à 19h00 du lundi au vendredi et occasionnellement le samedi.
Diversité, inclusion et égalité des chances en matière d’emploi :
Chez goeasy, nous croyons que nous ne pouvons être les meilleurs que lorsque chacun peut se présenter au travail en étant son meilleur soi-même. goeasy s’engage à maintenir un milieu de travail inclusif, équitable et accessible. En apprenant les uns des autres à travers nos différences, nous tirons notre force de notre personnel et de nos perspectives. En tant qu’employeur souscrivant au principe de l’égalité des chances, nous nous engageons à offrir des accommodements (y compris des salles de réunion accessibles, sous-titrage pour les entrevues virtuelles, etc.) afin d’éliminer les obstacles et de favoriser la participation à toutes les étapes du processus d’embauche. Veuillez informer l’équipe d’acquisition de talents si vous avez besoin d’un accommodement et nous travaillerons avec vous pour répondre à vos besoins.

Informations supplémentaires : Tous les candidats considérés pour une embauche doivent passer une vérification des antécédents judiciaires, une vérification de crédit et une validation de leur expérience professionnelle.
Nous remercions tous les candidats intéressés; toutefois, nous ne communiquerons qu’avec ceux qui possèdent les compétences et qualifications mentionnées ci-dessus pour les inviter à une entrevue.

Join easyfinancial, the consumer lending driver behind goeasy’s rapid growth. At goeasy, our people and culture are at the heart of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades including being named one of Canada’s Top Growing Companies, certified as a Great Place to Work®, and recognized among the Best Workplaces for Women and for having one of the Most Trusted Executive Teams, and included on TIME Magazine’s 2025 list of Canada’s Best Companies. These honors reflect our commitment to fostering an inclusive, high-performance culture where talent thrives, and innovation drives us forward. 
As one of Canada’s leading alternative consumer lenders, easyfinancial is on a mission to redefine access to credit. Since day one, we’ve been helping Canadians break through financial barriers and take control of their futures. When traditional banks say no, we say there's another way — offering real solutions, real relief, and a real second chance. Our vision? A path to a better tomorrow — starting today. 
Why work with us?   

Leverage our RRSP match and Employee Share Purchase Plan programs.  
Employee discounts on furniture, electronics, and appliances.  
Access 24/7 healthcare with Virtual Doctor Appointments.  
Personalize your benefits with a customizable package including options for 100% coverage.  
Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others.  
Celebrate properly, with your birthday off PAID! Along with paid vacation and personal days.   
For complete picture of total rewards, please click here.
A day in the life of a Financial Service Representative: 

Build strong relationship by welcoming and engaging customers in person, over the phone, and by email.
Demonstrate compassion and empathy for our customers by understanding their situation and needs and matching them to a suitable financial product.
Educate and empower customers to achieve their financial goals through building their credit.
Capitalize on financial cross-sales and add-on products.
Manage collections activities for all past due financial accounts.
Secure all required information to fulfill customer applications for products and services with strong attention to detail.
What we are looking for: 

Excellent communicator who is people and results-oriented, looking to drive sales and increase customer satisfaction. 
Experience in a customer-facing environment and comfortable interacting with customers over the phone. 
Strong objection handling and negotiation skills. 
Financially motivated sales representatives who thrive in fast-paced and competitive environments. 
Able to pass background checks (criminal, employment, and credit). 
Must be legally eligible to work in Canada on a full-time basis at the time of application; we are not able to provide sponsorship.
 
Diversity, Inclusion, and Equal Opportunity Employment:  
 At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. goeasy is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. As an equal opportunity employer, we are committed to providing accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Please let the talent acquisition team know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.  

 Additional Information: All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.   
 We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.  

Join LendCare — one of Canada’s fastest-growing point-of-sale financing providers and a proud part of the goeasy family. At goeasy, our people and culture are the heartbeat of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades including being named one of Canada’s Top Growing Companies, certified as a Great Place to Work®, and recognized among the Best Workplaces for Women and for having one of the Most Trusted Executive Teams, and included on TIME Magazine’s 2025 list of Canada’s Best Companies. These achievements speak to our commitment to building an inclusive, high-performance culture where people thrive and innovation drives us forward. 
At LendCare, we do more than provide financing — we help Canadians access life’s essential moments. Whether it’s healthcare, home improvement, powersports or retail purchases, we deliver fast, flexible financing solutions that make it easier for people to move forward with confidence. Backed by cutting-edge technology and a customer-first mindset, we’re redefining how Canadians pay for what matters. If you’re driven to create real impact, join us and help empower people to live life on their terms — one approval at a time. 
Role Overview: 
Reporting to the COO at LendCare, we are seeking a Vice President, Central Operations to lead the transformation of our point-of-sale financing business. Overseeing a large, multi-functional team (~200 FTE), this role is responsible for driving operational excellence, process re-engineering, and automation across core functions. The VP will set strategy, optimize workflows, strengthen compliance, and deliver scalable, efficient, and frictionless partner experiences.
The ideal candidate brings deep experience in operations leadership within financial services or fintech, a track record of delivering process and productivity improvements at scale, and strong expertise in Lean, Six Sigma, or continuous improvement. This is a high-impact role for a leader who thrives on building efficient systems, enabling growth, and creating best-in-class customer and partner experiences.
Location: LendCare – Pickering, ON

Not located nearby? No problem — we offer travel reimbursements for HWY 407 to help offset your commute, and relocation support is available for the right candidate.
Our office is conveniently located just steps from Pickering GO Station, with a direct walkway leading right to our building.
This role will also involve travel to visit key partners and clients, and flexibility will be provided based on business needs.

What You’ll Lead:

Processing & Underwriting — fast, accurate loan decisioning, quality assurance, SLA adherence.
Partner Verification — merchant onboarding, fraud/KYC/AML controls, periodic reviews.
Billing & Administration — accurate remittances, reconciliations, adjustments, and records.
Partner Support (Contact Centre) — tiered support, workforce management, QA, and voice-of-partner insights.

Key Responsibilities:

Define and execute a multi-year operations strategy tied to growth, loss, and partner experience goals.
Lead large-scale process re-engineering and automation initiatives to streamline workflows, reduce cycle times, and increase straight-through processing.
Build and coach a senior leadership team; strengthen capability in workforce management, QA, analytics, and change delivery.
Champion the partner experience—decisioning SLAs, onboarding, issue resolution, and VOC/NPS programs.
Deploy Lean/Six Sigma and continuous improvement practices to drive efficiency, quality, and defect reduction.
Design and implement KPI dashboards and data-driven reporting that provide real-time visibility into SLA, quality, and cost-to-serve performance.
Oversee regulatory compliance (AML/ATF/KYC, consumer protection, privacy) and maintain audit readiness.
Manage budgets, vendors, and investments that enable automation, system modernization, and productivity improvements.
Lead change management for new policies, systems, and product launches; ensure adoption and measurable outcomes.
Champion a culture of operational excellence that emphasizes accountability, inclusion, and continuous improvement.

What You Bring:

10+ years of senior operations leadership in financial services, fintech, or scaled B2B2C.
Proven experience leading 100–300+ person multi-function teams, with a key focus on developing the next generation of talent. 
Strong expertise in process engineering, Lean/Six Sigma, and operational excellence frameworks.
Track record of delivering automation, SLA improvements, and productivity gains at scale.
Command of LOS/CRM, telephony/WFM, QA, and BI tools.
Solid understanding of Canadian regulatory frameworks (AML/ATF/KYC, PCI, consumer protection).
Lean/Six Sigma, PMP, or equivalent certification preferred; MBA or graduate degree an asset.
Diversity, Inclusion, and Equal Opportunity Employment:  
 At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. goeasy is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. As an equal opportunity employer, we are committed to providing accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Please let the talent acquisition team know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.  

 Additional Information: All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.   
 We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.  
#LI-RU1

 

Rejoignez easyfinancière, acteur dans les prêts à la consommation, et responsable de la croissance rapide de goeasy. Chez goeasy, nos nos employés et notre culture sont au cœur de tout ce que nous faisons, et nous sommes fiers d'etre reconnus pour cela. Nous avons obtenu des récompenses prestigieuses, notamment en étant nommés l'une des Canada’s Top Growing Companies, en étant certifiés Excellent lieu de travail®, en étant reconnus parmi les Meilleurs lieux de travail dirigés par des femmes et en ayant l'une des Meilleurs lieux de travail avec les équipes de direction les plus fiables, et en figurant sur la liste 2025 des meilleures entreprises du Canada établie par le magazine TIME. Ces réalisations témoignent de notre engagement à créer une culture inclusive et performante où les gens s'épanouissent et où l'innovation nous fait avancer.
En tant que l’un des principaux prêteurs alternatifs au Canada, chez easyfinancière, nous croyons que tout le monde mérite un accès équitable au crédit, et depuis notre création, nous travaillons avec des clients comme vous pour en faire une réalité. Nous offrons un soulagement financier et une seconde chance lorsque les banques ne sont pas une option. Notre vision est d’offrir une voie vers un meilleur lendemain, dès aujourd'hui.
Pourquoi travailler chez nous?

Structure de primes mensuelles concurrentielles
Bureaux de pointe avec salle de sport gratuite et salle de jeux
Profitez de notre programme de contrepartie REER et du Régime d'achat d'actions des employés
Rabais pour les employés sur les meubles, l’électronique et les électroménagers
Accès aux soins de santé 24/7 avec rendez-vous médicaux virtuels
Personnalisez vos avantages grâce à un régime modulable incluant des options avec couverture à 100 %
Programmes de formation interne et plateformes incluant formation spécifique au poste, accompagnement de carrière, excellence en leadership, mentorat et bien d’autres
Célébrez comme il se doit, avec congé PAYÉ pour votre anniversaire! En plus de 5 jours personnels et deux semaines de vacances payées
Pour une vue d’ensemble de la rémunération globale, cliquez ici.
Une journée dans la vie d’un Représentant des services financiers :

Établir une relation solide en accueillant et en engageant les clients en personne, par téléphone et par courriel.
Faire preuve de compassion et d’empathie envers nos clients en comprenant leur situation et leurs besoins, et en les dirigeant vers un produit financier approprié.
Sensibiliser et habiliter les clients à atteindre leurs objectifs financiers en améliorant leur crédit.
Tirer parti des ventes croisées financières et des produits complémentaires.
Communiquer les modalités et conditions de nos produits financiers.
Examiner et évaluer les prêts potentiels à l’aide d’analyses financières et d’autres évaluations de risques.
Gérer les activités de recouvrement pour tous les comptes financiers en souffrance.
Recueillir toutes les renseignements nécessaires pour compléter les demandes de produits et services des clients avec une grande attention aux détails.
Ce que nous recherchons :

Communicateur hors pair, axé sur les résultats et les relations, désireux de stimuler les ventes et d’accroître la satisfaction de la clientèle.
Expérience avec Salesforce et Wealthview considérée comme un atout.
Expérience dans un environnement en contact direct avec la clientèle et à l’aise avec les interactions téléphoniques.
Capacité à atteindre et dépasser les objectifs mensuels.
Solides compétences en gestion des objections et en négociation / Capacité à penser de manière créative.
Capacité à s’adapter rapidement et à proposer des solutions en temps opportun.
Compétence à traduire des informations complexes dans un langage accessible pour les clients.
Capacité à réussir les vérifications d’antécédents (judiciaires, emploi et crédit)
Diversité, inclusion et égalité des chances en matière d’emploi :

Chez goeasy, nous croyons que nous ne pouvons être les meilleurs que lorsque chacun peut se présenter au travail en étant son meilleur soi-même. goeasy s’engage à maintenir un milieu de travail inclusif, équitable et accessible. En apprenant les uns des autres à travers nos différences, nous tirons notre force de notre personnel et de nos perspectives. En tant qu’employeur souscrivant au principe de l’égalité des chances, nous nous engageons à offrir des accommodements (y compris des salles de réunion accessibles, sous-titrage pour les entrevues virtuelles, etc.) afin d’éliminer les obstacles et de favoriser la participation à toutes les étapes du processus d’embauche. Veuillez informer l’équipe d’acquisition de talents si vous avez besoin d’un accommodement et nous travaillerons avec vous pour répondre à vos besoins.

Informations supplémentaires : Tous les candidats considérés pour une embauche doivent passer une vérification des antécédents judiciaires, une vérification de crédit et une validation de leur expérience professionnelle.
Nous remercions tous les candidats intéressés; toutefois, nous ne communiquerons qu’avec ceux qui possèdent les compétences et qualifications mentionnées ci-dessus pour les inviter à une entrevue.

Join one of Canada’s fastest-growing companies and be part of something extraordinary – welcome to goeasy! At goeasy, our people and culture are at the heart of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades such as Waterstone Canada’s Most Admired Corporate Cultures, Canada’s Top Growing Companies, and the TSX30, highlighting us as one of the top performers on the TSX. We’re also thrilled to be named a Greater Toronto Top Employer and proudly certified as a Great Place to Work®. These honors reflect our commitment to fostering an inclusive, high-performance culture where talent thrives and innovation drives us forward.
As one of Canada’s leading alternative consumer lenders, we’re passionate about helping everyday Canadians create a brighter future. Our vision is to provide a path to a better tomorrow, today. We offer a full range of products, including non-prime leasing, unsecured and secured loans, and point-of-sale financing through easyhome, easyfinancial, and LendCare.
If you're seeking an exciting, high-growth environment where your contributions truly matter, we want to hear from you! Join us, and together, let's create a future of financial empowerment.
Are you a passionate and hands-on Salesforce Developer with expertise in Lightning Components and ideally Financial Services Cloud (FSC)? Join our innovative team where you’ll be empowered to design, build, and support scalable Salesforce solutions that drive business impact.
What will you be doing?

Collaborates with business stakeholders to gather and translate requirements into scalable Salesforce solutions.
Leverages Salesforce Financial Services Cloud (FSC) to configure user-centric solutions tailored to the financial services domain.
Designs, develops, tests, and deploys high-quality features on the Salesforce platform, with a strong focus on Lightning Web Components (LWC) and Apex.
Builds and maintains integrations using REST/SOAP APIs, optimizing cross-system functionality.
Provides Salesforce Admin-level support to the development team and field users.
Delivers Level 2/Level 3 support for business applications, ensuring timely resolution of issues in line with ticketing milestones and SLA commitments.
Troubleshoots, resolves, and proactively mitigates technical issues, including performance bottlenecks and platform limitations.
Participates in the full software development lifecycle (SDLC), collaborating with both onshore and offshore teams.
Stays current with Salesforce releases and recommends enhancements to maximize platform value.
Contributes to platform adoption by assisting users and supporting change initiatives.
Supports Salesforce administrative tasks as needed.
What experience do you have?

Holds a bachelor’s degree in Computer Science, Engineering, or a related field—or equivalent practical experience.
Brings over 5 years of experience as a Salesforce Developer, with a strong track record of successful project delivery.
Demonstrates proven expertise in Salesforce Lightning development.
Has hands-on experience with Financial Services Cloud (FSC), which is highly preferred.
Familiar with Salesforce Classic, considered an asset.
Possesses strong proficiency in Apex, Lightning Web Components (LWC), Visualforce, JavaScript, SOQL, and integration techniques using REST and SOAP APIs.
Understands Salesforce architecture, design principles, and development best practices.
Communicates effectively and collaborates well with cross-functional teams, supported by excellent documentation skills.
Adapts quickly to change and consistently drives continuous improvement.
Experience with DevOps tools and methodologies is a plus.
Holds Salesforce certifications such as Platform Developer I/II or FSC Accredited Professional, which are considered strong advantages.
We offer a Flexible Work Program that provides you the ability to work three days onsite per week, from our Mississauga office.
Internal Applicants: please apply through the link and provide written endorsement from your current manager.
Why should you work for goeasy?
In keeping with our mission to create better tomorrows for our employees, each year goeasy commits to continuously enhancing its total rewards. Here are some of the perks we offer…
Financial Benefits:

Leverage our RRSP match and Employee Share Purchase Plan programs.
Annual bonus that rewards your hard work and dedication.
Employee discounts on furniture, electronics, and appliances.
MAT & PAT leave top-up.
Expand your financial knowledge through engaging Financial Literacy Learning opportunities.
Health and Lifestyle:

Enjoy company-paid volunteer days to give back to the community.
Access 24/7 healthcare with Virtual Doctor Appointments.
Personalize your benefits with a flexible modular benefits package.
Stay fit and energized with exclusive access to our on-site private gym at our head office.
Employee Perks:

Fuel your growth with the Tuition Assistance Program.
Double the impact of your generosity with Company Matched Charitable Donations.
Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others.
Enjoy a state-of-the-art office space with perks like a games room, a healthy snack program, a fitness studio, free gated parking, and more!
Diversity, Inclusion, and Equal Opportunity Employment:
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. This means that we are committed to cultivating and preserving a work culture where we celebrate who we are, where everyone feels seen and heard and where every employee can fulfill their potential. As an equal opportunity employer, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.
Additional Information:
All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.  We thank all interested applicants, however we will only be contacting those for interview who possess the skills and qualifications outlined above.
 

 
 Our state-of-the-art contact center is the heartbeat of goeasy — proudly supporting our easyfinancial and easyhome brands across Canada. Join one of the country’s fastest-growing companies and be part of something extraordinary. Welcome to goeasy! 
At goeasy, our people and culture are at the heart of everything we do — and we’re proud to be recognized for it. We’ve been named one of Canada’s Top Growing Companies, Greater Toronto Top Employers, and we’re honored to have received Canada’s Most Admired Corporate Cultures award. We’re also certified as a Great Place to Work®, recognized among the Best Workplaces for Women, and celebrated for having one of the Most Trusted Executive Teams, and included on TIME Magazine’s 2025 list of Canada’s Best Companies. These accolades reflect our ongoing commitment to creating an inclusive, high-performance culture where people thrive and innovation leads the way. 
Our contact center plays a vital role in supporting over 400 retail locations across the country, helping Canadians reach their personal and financial goals. Through specialized, high-impact teams, we deliver the expert service, care, and support that fuel goeasy’s success. 
 
 
Why work with us? 

Leverage our RRSP match and Employee Share Purchase Plan programs.  
State of the art office, with free Company Gym, Games Room 
Employee discounts on furniture, electronics, and appliances.  
Access 24/7 healthcare with Virtual Doctor Appointments.  
Personalize your benefits with a customizable package including options for 100% coverage.  
Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others.  
Celebrate properly, with your birthday off PAID! Along with 5 personal days and two weeks paid vacation.   
For complete picture of total rewards, please click here.
 
A day in the life of a Team Manager, Sales: 

As a Sales Team Manager, you will play a key role in driving performance, developing talent, and creating a strong sales culture within our Contact Centre. Your responsibilities will include:
Lead, mentor, and coach team members to elevate performance, build confidence, and support career growth.
Oversee Contact Centre agents’ KPIs and sales targets, ensuring individuals are successful and consistently meeting performance expectations.
Drive sales results by maximizing both inbound and warm-outbound opportunities.
Foster a sales culture focused on uncovering customer needs and delivering the right cross-sell and add-on solutions.
Identify performance and training gaps and act quickly to close them through coaching, development, and resources.
Identify opportunities for operational improvements and Contact Centre efficiencies to enhance both the customer and employee experience.
Oversee day-to-day operations of the National Shared Services Centre, ensuring consistent execution and service excellence.
Resolve escalations in a timely and complete manner, supporting both customers and employees.
Collaborate across the organization to build strong relationships and ensure alignment with company objectives.
Create and maintain sales resources, including call scripts and training materials, ensuring accurate product knowledge and effective sales skills.
Lead through change by implementing new processes, tools, and procedures effectively.
 
What we are looking for: 

Minimum 3+ years in a people leadership role (mandatory).
5+ years of experience in sales and/or customer service.
Experience in a contact centre environment is a strong asset.
Proven ability to deliver results under tight deadlines.
Excellent oral and written communication skills with the ability to give constructive, motivating feedback.
Strong ability to hold teams accountable to KPIs, sales targets, and competencies.
Analytical mindset with the ability to interpret complex data and recommend process or staffing changes to drive efficiency and effectiveness.
Quick learner with the ability to adopt and configure software programs to support team performance.
 
 
Diversity, Inclusion, and Equal Opportunity Employment:  
 At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. goeasy is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. As an equal opportunity employer, we are committed to providing accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Please let the talent acquisition team know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.  
 

 
 Additional Information: All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.   
 We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.

   
Join one of Canada’s fastest-growing companies and be part of something extraordinary – welcome to goeasy! At goeasy, our people and culture are at the heart of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades such as Waterstone Canada’s Most Admired Corporate Cultures, Canada’s Top Growing Companies, and the TSX30, highlighting us as one of the top performers on the TSX. We’re also honored to be named a Greater Toronto Top Employer and recognized by Great Place to Work® as having the Best Workplaces for Women, and having one of the Most Trusted Executive Teams, and included on TIME Magazine’s 2025 list of Canada’s Best Companies.  These honors reflect our commitment to fostering an inclusive, high-performance culture where talent thrives and innovation drives us forward. 
As one of Canada’s leading alternative consumer lenders, we’re passionate about helping everyday Canadians create a brighter future. Our vision is to provide a path to a better tomorrow, today. We offer a full range of products, including non-prime leasing, unsecured and secured loans, and point-of-sale financing through easyhome, easyfinancial, and LendCare.
LendCare is seeking a motivated and analytical Banking Treasury Analyst that thrives in a fast-paced environment. The primary responsibilities of this position will be to complete daily reconciliations and reports on various bank accounts, in an accurate manner. The incumbent will be responsible for the compilation and preparation of period end working papers for assigned accounts across any of goeasy’s entities.
What will you be doing?

Prepare and thoroughly review bank reconciliations across various payment types to ensure accuracy and completeness.
Maintain organized digital records and system files, while enhancing documentation and streamlining operational workflows.
Accurately record journal entries in the ERP system to reflect activity and outages.
Sustain proactive and effective reporting and interdepartmental communication.
Cross-training with and supporting Team Members when necessary.
Resolve inquiries from banking partners and internal stakeholders with clarity and professionalism.
Process treasury payments using banking platforms.
Display ownership of assigned tasks, following up diligently to ensure resolution and accountability.

What experience do you have?

2-3 years of accounting experience
High proficiency in Microsoft Office suite, particular Excel – experience with VLookup, Pivot Tables, Concatenate and other data analysis formulas
Experience with Microsoft D365 would be an asset
Strong understanding of standard accounting concepts, practices and procedures
Robust reconciliation expertise
Excellent written and oral skills
Analytical and problem-solving skills
Excellent attention to detail and accuracy,
Ability to meet critical deadlines in a timely and effective manner
Experience working in a fast-paced environment
Banking / Retail / Treasury experience would be an asset
Demonstrated ability to multitask and set priorities based on relative importance and time-sensitivity of deliverables
We offer a Flexible Work Program that provides you the ability to work three days onsite per week, from our Mississauga/Pickering office.
Internal Applicants: please apply through the link and provide written endorsement from your current manager.
Why should you work for goeasy?
In keeping with our mission to create better tomorrows for our employees, each year goeasy commits to continuously enhancing its total rewards. Here are some of the perks we offer…
Financial Benefits:

Leverage our RRSP match and Employee Share Purchase Plan programs.
Annual bonus that rewards your hard work and dedication.
Employee discounts on furniture, electronics, and appliances.
MAT & PAT leave top-up.
Expand your financial knowledge through engaging Financial Literacy Learning opportunities.
Health and Lifestyle:

Enjoy company-paid volunteer days to give back to the community.
Access 24/7 healthcare with Virtual Doctor Appointments.
Personalize your benefits with a flexible modular benefits package.
Stay fit and energized with exclusive access to our on-site private gym at our head office.
Employee Perks:

Fuel your growth with the Tuition Assistance Program.
Double the impact of your generosity with Company Matched Charitable Donations.
Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others.
Enjoy a state-of-the-art office space with perks like a games room, a healthy snack program, a fitness studio, free gated parking, and more!
Diversity, Inclusion, and Equal Opportunity Employment:
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. goeasy is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. As an equal opportunity employer, we are committed to providing accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Please let the talent acquisition team know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.  

Additional Information: 
All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire. We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.  

Join easyfinancial, the consumer lending driver behind goeasy’s rapid growth. At goeasy, our people and culture are at the heart of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades including being named one of Canada’s Top Growing Companies, certified as a Great Place to Work®, and recognized among the Best Workplaces for Women and for having one of the Most Trusted Executive Teams, and included on TIME Magazine’s 2025 list of Canada’s Best Companies. These honors reflect our commitment to fostering an inclusive, high-performance culture where talent thrives, and innovation drives us forward. 
As one of Canada’s leading alternative consumer lenders, easyfinancial is on a mission to redefine access to credit. Since day one, we’ve been helping Canadians break through financial barriers and take control of their futures. When traditional banks say no, we say there's another way — offering real solutions, real relief, and a real second chance. Our vision? A path to a better tomorrow — starting today. 
Why work with us?   

Leverage our RRSP match and Employee Share Purchase Plan programs.  
Employee discounts on furniture, electronics, and appliances.  
Access 24/7 healthcare with Virtual Doctor Appointments.  
Personalize your benefits with a customizable package including options for 100% coverage.  
Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others.  
Celebrate properly, with your birthday off PAID! Along with paid vacation and personal days.   
For complete picture of total rewards, please click here.
A day in the life of a Financial Service Representative: 

Build strong relationship by welcoming and engaging customers in person, over the phone, and by email.
Demonstrate compassion and empathy for our customers by understanding their situation and needs and matching them to a suitable financial product.
Educate and empower customers to achieve their financial goals through building their credit.
Capitalize on financial cross-sales and add-on products.
Manage collections activities for all past due financial accounts.
Secure all required information to fulfill customer applications for products and services with strong attention to detail.
What we are looking for: 

Excellent communicator who is people and results-oriented, looking to drive sales and increase customer satisfaction. 
Experience in a customer-facing environment and comfortable interacting with customers over the phone. 
Strong objection handling and negotiation skills. 
Financially motivated sales representatives who thrive in fast-paced and competitive environments. 
Able to pass background checks (criminal, employment, and credit). 
Must be legally eligible to work in Canada on a full-time basis at the time of application; we are not able to provide sponsorship.
 
Diversity, Inclusion, and Equal Opportunity Employment:  
 At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. goeasy is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. As an equal opportunity employer, we are committed to providing accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Please let the talent acquisition team know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.  

 Additional Information: All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.   
 We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.  

Join easyfinancial, the consumer lending driver behind goeasy’s rapid growth. At goeasy, our people and culture are at the heart of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades including being named one of Canada’s Top Growing Companies, certified as a Great Place to Work®, and recognized among the Best Workplaces for Women and for having one of the Most Trusted Executive Teams, and included on TIME Magazine’s 2025 list of Canada’s Best Companies. These honors reflect our commitment to fostering an inclusive, high-performance culture where talent thrives, and innovation drives us forward. 
As one of Canada’s leading alternative consumer lenders, easyfinancial is on a mission to redefine access to credit. Since day one, we’ve been helping Canadians break through financial barriers and take control of their futures. When traditional banks say no, we say there's another way — offering real solutions, real relief, and a real second chance. Our vision? A path to a better tomorrow — starting today. 
Why work with us?   

Leverage our RRSP match and Employee Share Purchase Plan programs.  
Employee discounts on furniture, electronics, and appliances.  
Access 24/7 healthcare with Virtual Doctor Appointments.  
Personalize your benefits with a customizable package including options for 100% coverage.  
Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others.  
Celebrate properly, with your birthday off PAID! Along with paid vacation and personal days.   
For complete picture of total rewards, please click here.
A day in the life of a Financial Service Representative: 

Build strong relationship by welcoming and engaging customers in person, over the phone, and by email.
Demonstrate compassion and empathy for our customers by understanding their situation and needs and matching them to a suitable financial product.
Educate and empower customers to achieve their financial goals through building their credit.
Capitalize on financial cross-sales and add-on products.
Manage collections activities for all past due financial accounts.
Secure all required information to fulfill customer applications for products and services with strong attention to detail.
What we are looking for: 

Excellent communicator who is people and results-oriented, looking to drive sales and increase customer satisfaction. 
Experience in a customer-facing environment and comfortable interacting with customers over the phone. 
Strong objection handling and negotiation skills. 
Financially motivated sales representatives who thrive in fast-paced and competitive environments. 
Able to pass background checks (criminal, employment, and credit). 
Must be legally eligible to work in Canada on a full-time basis at the time of application; we are not able to provide sponsorship.
 
Diversity, Inclusion, and Equal Opportunity Employment:  
 At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. goeasy is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. As an equal opportunity employer, we are committed to providing accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Please let the talent acquisition team know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.  

 Additional Information: All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.   
 We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.  

Join easyfinancial, the consumer lending driver behind goeasy’s rapid growth. At goeasy, our people and culture are at the heart of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades including being named one of Canada’s Top Growing Companies, certified as a Great Place to Work®, and recognized among the Best Workplaces for Women and for having one of the Most Trusted Executive Teams, and included on TIME Magazine’s 2025 list of Canada’s Best Companies. These honors reflect our commitment to fostering an inclusive, high-performance culture where talent thrives, and innovation drives us forward. 
As one of Canada’s leading alternative consumer lenders, easyfinancial is on a mission to redefine access to credit. Since day one, we’ve been helping Canadians break through financial barriers and take control of their futures. When traditional banks say no, we say there's another way — offering real solutions, real relief, and a real second chance. Our vision? A path to a better tomorrow — starting today. 
Why work with us?   

Leverage our RRSP match and Employee Share Purchase Plan programs.  
Employee discounts on furniture, electronics, and appliances.  
Access 24/7 healthcare with Virtual Doctor Appointments.  
Personalize your benefits with a customizable package including options for 100% coverage.  
Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others.  
Celebrate properly, with your birthday off PAID! Along with paid vacation and personal days.   
For complete picture of total rewards, please click here.
A day in the life of a Branch Manager:  

Create a vision and objective, leading your team to hit your branch, portfolio goals and capitalize on financial cross-sales and add-on products. 
Plan schedules, administer timesheets, manage payroll, and other ad hoc administrative duties.
Build superior customer sales experiences by welcoming and engaging customers in person, over the phone, and by email.
Demonstrate compassion and empathy for our customers by understanding their situation and needs and matching them to a suitable financial product.
Manage the health of your branch’s portfolio by ensuring accounts are in good standing and preventing customers from falling into a state of delinquency.
Secure all required information to fulfill customer applications for products and services with strong attention to detail.
What we are looking for: 

Some experience in a leadership capacity overseeing different functionalities, preferably in a sales environment.
Excellent communicator who is people and results-oriented, looking to drive sales and increase customer satisfaction. 
Experience in training and managing a small team.
Must be computer-savvy with the ability to quickly adapt to new software applications. 
Able to pass background checks (criminal, employment, and credit).
Must be legally eligible to work in Canada on a full-time basis at the time of application; we are not able to provide sponsorship. 
Diversity, Inclusion, and Equal Opportunity Employment:  
 At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. goeasy is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. As an equal opportunity employer, we are committed to providing accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Please let the talent acquisition team know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.  

 Additional Information: All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.   
 We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.

Join one of Canada’s fastest-growing companies and be part of something extraordinary – welcome to goeasy! At goeasy, our people and culture are at the heart of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades such as Waterstone Canada’s Most Admired Corporate Cultures, Canada’s Top Growing Companies, and the TSX30, highlighting us as one of the top performers on the TSX. We’re also thrilled to be named a Greater Toronto Top Employer and proudly certified as a Great Place to Work®. These honors reflect our commitment to fostering an inclusive, high-performance culture where talent thrives and innovation drives us forward.
As one of Canada’s leading alternative consumer lenders, we’re passionate about helping everyday Canadians create a brighter future. Our vision is to provide a path to a better tomorrow, today. We offer a full range of products, including non-prime leasing, unsecured and secured loans, and point-of-sale financing through easyhome, easyfinancial, and LendCare.
If you're seeking an exciting, high-growth environment where your contributions truly matter, we want to hear from you! Join us, and together, let's create a future of financial empowerment.
Are you passionate about delivering exceptional IT support experiences and leading high-performing teams? As Manager, End User Operations, you’ll be at the heart of our technology support strategy - guiding a skilled Level 3 support team across multiple locations. You’ll be the go-to expert for our branches and support centre, ensuring seamless service delivery, vendor coordination, and compliance. Whether it’s supporting a new office buildout, leading a tech upgrade, or enhancing our service quality, you’ll collaborate with internal and external partners to make it happen. With ownership of budget oversight and a focus on customer satisfaction, you’ll play a key role in shaping how our people experience technology every day.
What will you be doing?

Leads the IT end-user operations team, ensuring timely ticket resolution, effective escalation, and high user satisfaction.
Delivers exceptional white-glove support to executive leadership, exceeding expectations in responsiveness and issue resolution.
Continuously enhances the field support model and implements scalable processes to improve service delivery and the end-user experience.
Designs and leads enterprise-wide computer deployment initiatives, ensuring seamless rollout, configuration, and user onboarding.
Monitors and reports on vendor and partner performance against KPIs and SLAs, driving accountability and service quality.
Analyzes SLA and KPI trends to identify improvement opportunities and implements initiatives that enhance operational performance.
Collaborates with IT support staff to balance workloads, share knowledge, and accelerate issue resolution.
Builds and mentors a high-performing team of IT support experts, fostering professional development and a culture of service excellence.
Partners with IT leadership to define and enforce standardized support policies, processes, and SLAs aligned with business goals.
Presents key initiatives and performance metrics at monthly and quarterly operations meetings with business stakeholders.
Manages vendor relationships and contract resources to ensure comprehensive support coverage and operational efficiency.
Oversees implementation of physical security solutions across the organization to protect assets and infrastructure.
Defines and maintains daily operational workflows and escalation procedures for efficient incident management.
Coordinates with internal and external teams to resolve IT issues through remote, phone, and in-person support.
Ensures accurate issue logging and resolution tracking in ITSM tools, while maintaining a robust knowledge base.
Establishes proactive monitoring and feedback mechanisms to continuously refine support processes and align with evolving business needs.
What experience do you have?

A bachelor’s degree in Computer Science, Engineering, Business, or a related field (preferred but not mandatory).
At least 3 years of IT management experience, ideally in multi-site or geographically dispersed environments.
Proven ability to manage OPEX and CAPEX budgets, including planning, forecasting, and cost control to support both operational and strategic goals.
Strong leadership and interpersonal skills, with a track record of building high-performing teams, influencing stakeholders, and fostering cross-functional collaboration.
Experience supporting executive and C-suite stakeholders with professionalism, discretion, and a white-glove approach to service.
Demonstrated expertise in IT Service Management (ITSM) tools and processes (e.g., ServiceNow, Jira Service Management), including tracking, analyzing, and reporting on support trends to drive continuous improvement.
Solid understanding of patch management, vulnerability remediation, and compliance practices to ensure secure and up-to-date systems.
Broad technical knowledge across computer hardware, Microsoft 365, Windows OS, and enterprise desktop software.
Familiarity with network topologies (LAN/WAN/VPN), protocols, and enterprise network infrastructure.
Ability to remain calm and solution-focused in high-pressure situations, thriving in collaborative and fast-paced environments.
Willingness to provide event support and hands-on assistance when needed.
Advanced proficiency in Microsoft Office applications, including Excel, PowerPoint, SharePoint, OneDrive, and Outlook.
We offer a Flexible Work Program that provides you the ability to work three days onsite per week, from our Mississauga office.
Internal Applicants: please apply through the link and provide written endorsement from your current manager.
Why should you work for goeasy?
In keeping with our mission to create better tomorrows for our employees, each year goeasy commits to continuously enhancing its total rewards. Here are some of the perks we offer…
Financial Benefits:

Leverage our RRSP match and Employee Share Purchase Plan programs.
Annual bonus that rewards your hard work and dedication.
Employee discounts on furniture, electronics, and appliances.
MAT & PAT leave top-up.
Expand your financial knowledge through engaging Financial Literacy Learning opportunities.
Health and Lifestyle:

Enjoy company-paid volunteer days to give back to the community.
Access 24/7 healthcare with Virtual Doctor Appointments.
Personalize your benefits with a flexible modular benefits package.
Stay fit and energized with exclusive access to our on-site private gym at our head office.
Employee Perks:

Fuel your growth with the Tuition Assistance Program.
Double the impact of your generosity with Company Matched Charitable Donations.
Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others.
Enjoy a state-of-the-art office space with perks like a games room, a healthy snack program, a fitness studio, free gated parking, and more!
Diversity, Inclusion, and Equal Opportunity Employment:
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. This means that we are committed to cultivating and preserving a work culture where we celebrate who we are, where everyone feels seen and heard and where every employee can fulfill their potential. As an equal opportunity employer, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.
Additional Information:
All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.  We thank all interested applicants, however we will only be contacting those for interview who possess the skills and qualifications outlined above.
 

Dans le présent document, le masculin est utilisé dans le seul but d’alléger le texte.

Si vous souhaitez vous joindre à l'une des entreprises connaissant la croissance la plus rapide au Canada, goeasy Ltd. est l'employeur idéal ! Reconnu comme l'un des lieux de travail les plus engagés d'Amérique du Nord, nous voulons attirer les meilleurs talents dans notre équipe. 
easyfinancière est l'une des principales sociétés de prêts non préférentiels au Canada. Nous sommes fiers d'aider les Canadiens et les Canadiennes à réaliser leurs objectifs personnels et financiers grâce à des prêts garantis et non garantis allant jusqu'à 100 000 $, lorsque leur demande de crédit a été refusée partout ailleurs.
En tant que représentant des services financiers, vous serez chargé de générer des ventes et de gérer les comptes en souffrance en dialoguant directement avec les clients, afin de les aider à bâtir ou à rétablir leur crédit en effectuant leurs versements mensuels.
Vous n'avez pas d'expérience, mais vous cherchez une possibilité de carrière ? Nous proposons des programmes de formation complets afin de vous doter des outils nécessaires à votre réussite.
19-21$ de l'heure (selon l'expérience) + bonus mensuels disponible et avantages sociaux
 
Qu'est-ce que vous y gagnez ?
Un ensemble d'avantages et de privilèges qui vont au-delà de votre salaire de base :

Financier
Plan incitatif comprenant des primes mensuelles, trimestrielles et semestrielles
Cotisations égales au REER et au régime d'achat d'actions des employés

Santé et mode de vie
Couverture étendue des soins de santé, y compris la santé mentale et les soins de santé virtuels sur demande
5 jours de congé personnel, jours de bénévolat payés par l'entreprise, dimanches de congé et un congé d'anniversaire payé, en plus des jours de vacances payés

Avantages
Programme d’offres pour les employés Perkopolis
L'obtention de permis REMIC est disponible
Offres pour les employés sur le mobilier, l'électronique et les appareils ménagers
easyloans – les employés ont accès à des prêts à des taux d'intérêt réduits
Programme d'aide financière aux études

Reconnaissance
Possibilités de récompenses mensuelles, trimestrielles et semestrielles
Programmes de développement du leadership – taux de promotion interne supérieur à 70 % !

 
Vos responsabilités :

Offrir aux clients des expériences de vente de qualité supérieure en les accueillant et en dialoguant avec eux en personne, au téléphone et par courriel
Faire preuve de compassion et d'empathie pour nos clients en comprenant leur situation et leurs besoins et en trouvant un produit financier qui leur convient
Éduquer les clients et leur fournir les moyens d'atteindre leurs objectifs financiers en bâtissant un dossier de crédit
Tirer profit des ventes croisées de solutions financières et de produits complémentaires
Communiquer les conditions générales de nos produits financiers
Examiner et évaluer les prêts potentiels par le biais d'analyses financières et d'autres évaluations des risques
Gérer les activités de recouvrement pour tous les comptes financiers en souffrance
Obtenir tous les renseignements nécessaires pour répondre aux demandes de produits et de services des clients en portant une attention particulière aux détails
 
Votre profil en tant que candidat retenu :

Excellent communicateur, axé sur les gens et les résultats, cherchant à stimuler les ventes et à accroître la satisfaction des clients
Vous faites preuve de compassion et d'intégrité dans chaque vente - vous vous préoccupez profondément de nos clients !
Vous apportez votre expérience dans un environnement en contact direct avec les clients.
Capacité à se soumettre à des vérifications des antécédents (criminels, emploi et crédit)

 Chez goeasy, nous pensons que nous ne pouvons être les meilleurs que lorsque les gens peuvent donner le meilleur d'eux-mêmes au travail, chaque jour. Nous nous sommes engagés à cultiver et à préserver une culture de travail où nous célébrons l'inclusion et où chaque employé se sent vu et entendu, pour pouvoir réaliser son plein potentiel. En tant qu'employeur souscrivant au principe de l'égalité d'accès à l'emploi, nous nous engageons à fournir des mesures d'adaptation aux candidats qui en font la demande, à n'importe quelle étape du processus de recrutement, conformément à toutes les exigences législatives en vigueur au Canada. Veuillez nous faire savoir si vous avez besoin d'une mesure d'adaptation pendant tout aspect du processus de recrutement et nous travaillerons avec vous pour répondre à vos besoins.

Our state-of-the-art contact center is the heartbeat of goeasy — proudly supporting our easyfinancial and easyhome brands across Canada. Join one of the country’s fastest-growing companies and be part of something extraordinary. Welcome to goeasy! 
At goeasy, our people and culture are at the heart of everything we do — and we’re proud to be recognized for it. We’ve been named one of Canada’s Top Growing Companies, Greater Toronto Top Employers, and we’re honored to have received Canada’s Most Admired Corporate Cultures award. We’re also certified as a Great Place to Work®, recognized among the Best Workplaces for Women, and celebrated for having one of the Most Trusted Executive Teams, and included on TIME Magazine’s 2025 list of Canada’s Best Companies. These accolades reflect our ongoing commitment to creating an inclusive, high-performance culture where people thrive and innovation leads the way. 
Our contact center plays a vital role in supporting over 400 retail locations across the country, helping Canadians reach their personal and financial goals. Through specialized, high-impact teams, we deliver the expert service, care, and support that fuel goeasy’s success. 
Why work with us? 

Leverage our RRSP match and Employee Share Purchase Plan programs.  
State of the art office, with free Company Gym, Games Room 
Employee discounts on furniture, electronics, and appliances.  
Access 24/7 healthcare with Virtual Doctor Appointments.  
Personalize your benefits with a customizable package including options for 100% coverage.  
Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others.  
Celebrate properly, with your birthday off PAID! Along with 5 personal days and two weeks paid vacation.   
For complete picture of total rewards, please click here.
A day in the life of a Legal Account Manager:

Educate all branches in assigned region as required on recovery techniques, legal process, and procedures.
Staying organized and manage deadlines with all required legal and administrative duties
Manage your region’s revolving monthly PCO inventory to review and flag as “pre-lit”/” legal”
Manage recovery portfolio of written off loans through action and activity; Phone calls, text messages, emails, required legal action including service of legal documents
Proceed with legal action on delinquent accounts through the Small Claim Court process

What we are looking for:

1-2 years of related experience in a similar role
1-2 years Collections experience (Asset)
Post-Secondary Education preferred (College or University)
Full Driver's License with access to vehicle 
Effective verbal, listening and written communication skills
Exceptional organization and time management skills
Ability to multi-task, self-motivate, and work independently
Well versed in Microsoft Office/SharePoint (Excel, Word, Outlook)
Ability to maintain confidential information
Excellent interpersonal skills, and ability to work with people at various levels across the organization
Detail oriented and demonstrated ability for accuracy
 
Diversity, Inclusion, and Equal Opportunity Employment:  
 At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. goeasy is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. As an equal opportunity employer, we are committed to providing accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Please let the talent acquisition team know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.  

 Additional Information: All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.   
 We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.

Join easyfinancial, the consumer lending driver behind goeasy’s rapid growth. At goeasy, our people and culture are at the heart of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades including being named one of Canada’s Top Growing Companies, certified as a Great Place to Work®, and recognized among the Best Workplaces for Women and for having one of the Most Trusted Executive Teams, and included on TIME Magazine’s 2025 list of Canada’s Best Companies. These honors reflect our commitment to fostering an inclusive, high-performance culture where talent thrives, and innovation drives us forward. 
As one of Canada’s leading alternative consumer lenders, easyfinancial is on a mission to redefine access to credit. Since day one, we’ve been helping Canadians break through financial barriers and take control of their futures. When traditional banks say no, we say there's another way — offering real solutions, real relief, and a real second chance. Our vision? A path to a better tomorrow — starting today. 
Why work with us?   

Leverage our RRSP match and Employee Share Purchase Plan programs.  
Employee discounts on furniture, electronics, and appliances.  
Access 24/7 healthcare with Virtual Doctor Appointments.  
Personalize your benefits with a customizable package including options for 100% coverage.  
Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others.  
Celebrate properly, with your birthday off PAID! Along with paid vacation and personal days.   
For complete picture of total rewards, please click here.
A day in the life of a Branch Manager:  

Create a vision and objective, leading your team to hit your branch, portfolio goals and capitalize on financial cross-sales and add-on products. 
Plan schedules, administer timesheets, manage payroll, and other ad hoc administrative duties.
Build superior customer sales experiences by welcoming and engaging customers in person, over the phone, and by email.
Demonstrate compassion and empathy for our customers by understanding their situation and needs and matching them to a suitable financial product.
Manage the health of your branch’s portfolio by ensuring accounts are in good standing and preventing customers from falling into a state of delinquency.
Secure all required information to fulfill customer applications for products and services with strong attention to detail.
What we are looking for: 

Some experience in a leadership capacity overseeing different functionalities, preferably in a sales environment.
Excellent communicator who is people and results-oriented, looking to drive sales and increase customer satisfaction. 
Experience in training and managing a small team.
Must be computer-savvy with the ability to quickly adapt to new software applications. 
Able to pass background checks (criminal, employment, and credit).
Must be legally eligible to work in Canada on a full-time basis at the time of application; we are not able to provide sponsorship. 
Diversity, Inclusion, and Equal Opportunity Employment:  
 At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. goeasy is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. As an equal opportunity employer, we are committed to providing accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Please let the talent acquisition team know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.  

 Additional Information: All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.   
 We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.

Join easyfinancial, the consumer lending driver behind goeasy’s rapid growth. Welcome to goeasy! At goeasy, our people and culture are at the heart of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades such as Canada’s Top Growing Companies. We’re also thrilled to be certified as a Great Place to Work® and Best Places to Work with Most Trusted Executive Teams. These honors reflect our commitment to fostering an inclusive, high-performance culture where talent thrives, and innovation drives us forward.  
As one of Canada’s leading alternative consumer lenders, at easyfinancial we believe everyone deserves fair access to credit, and since our inception we have worked with customers like you to make that a reality. We provide financial relief and a second chance when banks aren’t an option. Our vision is to provide a path to a better tomorrow, today.  

Why work with us?  

With one of the industry's highest internal promotion rates, easyfinancial is where careers grow! 

Leverage our RRSP match and Employee Share Purchase Plan programs.  

Employee discounts on furniture, electronics, and appliances.  

Access 24/7 healthcare with Virtual Doctor Appointments.  

Personalize your benefits with a customizable package including options for 100% coverage.  

Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others.  

Celebrate properly, with your birthday off PAID! Along with paid vacation and personal days.   

For complete picture of total rewards please click here   
  
A day in the life of a Financial Service Representative: 

Build strong relationship by welcoming and engaging customers in person, over the phone, and by email 

Demonstrate compassion and empathy for our customers by understanding their situation and needs and matching them to a suitable financial product 

Educate and empower customers to achieve their financial goals through building their credit 

Capitalize on financial cross-sales and add-on products 

Manage collections activities for all past due financial accounts 

Secure all required information to fulfill customer applications for products and services with strong attention to detail 
 
What we are looking for: 

Excellent communicator who is people and results-oriented, looking to drive sales and increase customer satisfaction. 

Experience in a customer-facing environment and comfortable interacting with customers over the phone. 

Strong objection handling and negotiation skills. 

Financially motivated sales representatives who thrive in fast-paced and competitive environments. 

Able to pass background checks (criminal, employment, and credit). 

Must be legally eligible to work in Canada on a full-time basis at the time of application; we are not able to provide sponsorship. 
  
Diversity, Inclusion, and Equal Opportunity Employment:  
 At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. goeasy is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. As an equal opportunity employer, we are committed to providing accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Please let the talent acquisition team know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.  

 Additional Information: All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.   
 We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.  

Join one of Canada’s fastest-growing companies and be part of something extraordinary – welcome to goeasy! At goeasy, our people and culture are at the heart of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades such as Waterstone Canada’s Most Admired Corporate Cultures, Canada’s Top Growing Companies, and the TSX30, highlighting us as one of the top performers on the TSX. We’re also thrilled to be named a Greater Toronto Top Employer and proudly certified as a Great Place to Work®. These honors reflect our commitment to fostering an inclusive, high-performance culture where talent thrives and innovation drives us forward.
As one of Canada’s leading alternative consumer lenders, we’re passionate about helping everyday Canadians create a brighter future. Our vision is to provide a path to a better tomorrow, today. We offer a full range of products, including non-prime leasing, unsecured and secured loans, and point-of-sale financing through easyhome, easyfinancial, and LendCare.
If you're seeking an exciting, high-growth environment where your contributions truly matter, we want to hear from you! Join us, and together, let's create a future of financial empowerment
We are excited to announce an opportunity for a Director, Collections Strategy & Analytics at our LendCare subsidiary! You will help drive strategic insights and optimize performance across LendCare’s collections portfolio. This role is ideal for someone who combines strong analytical horsepower with business acumen and thrives in a fast-paced, high-growth environment.
What will you be doing?

Developing and implementing strategies for debt recovery and improving the collections process.
Identifying emerging issues, trends, and best practices in the collections field.
Analyzing collections performance and providing reports to operational delivery teams
Implementing workforce management solutions to align resources with peak demand and improve productivity.
Collaborating with Operational teams to set the strategic vision for collections across the organization, aligning initiatives with broader business goals and regulatory requirements.
Overseeing resource allocation, scheduling, and workforce management practices.
Leading cross-functional teams to design and implement innovative collections strategies that improve recovery rates, reduce delinquencies, and enhance profitability.
Overseeing portfolio performance analytics, delivering executive-level insights and recommendations to senior leadership.
Championing experimentation and innovation, including the design of advanced champion/challenger frameworks and predictive modeling to optimize treatment paths.
Establishing enterprise-wide reporting standards and governance frameworks to ensure consistent tracking and measurement of collections activities.
Partnering with senior leaders in Risk, Operations, Technology, and Product to drive strategic initiatives and influence decision-making.
Driving the evolution of collections infrastructure, identifying opportunities to leverage AI, machine learning, and automation for enhanced efficiency.
Developing and refining hardship and loan modification programs, using segmentation and behavioral analytics to inform policy and execution.
Mentoring and developing a high-performing analytics team, fostering a culture of curiosity, accountability, and continuous improvement.
What experience do you have?

Bringing 8-10+ years of progressive experience in credit risk, collections strategy, or portfolio analytics, with a strong track record of leadership in consumer lending or financial services.
Proven ability to translate complex data into strategic insights, influencing senior stakeholders and driving business outcomes.
Experience in leading cross-functional initiatives, managing change, and navigating ambiguity in high-growth environments.
A strategic thinker with exceptional communication skills, a bias for action, and a passion for innovation and impact.
This role requires on-site attendance at our LendCare office: 1315 Pickering Parkway, Pickering, ON
Internal Applicants: please apply through the link and provide written endorsement from your current manager.
Diversity, Inclusion, and Equal Opportunity Employment:
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. This means that we are committed to cultivating and preserving a work culture where we celebrate who we are, where everyone feels seen and heard and where every employee can fulfill their potential. As an equal opportunity employer, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.
Additional Information:
All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.  We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.
 

Join easyhome — Canada’s largest lease-to-own business and a proud part of the goeasy family. At goeasy, our people and culture are the heartbeat of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades including being named one of Canada’s Top Growing Companies, certified as a Great Place to Work®, and recognized among the Best Workplaces for Women and for having one of the Most Trusted Executive Teams, and included on TIME Magazine’s 2025 list of Canada’s Best Companies. These achievements speak to our commitment to building an inclusive, high-performance culture where people thrive and innovation drives us forward. 
At easyhome, we make more than home goods accessible — we help Canadians build brighter futures. Through flexible weekly and monthly payment plans, we give our customers the power to furnish their homes, improve their quality of life, and take steps toward stronger financial standing. If you’re passionate about making a difference, join us and be part of a team that empowers people to create comfortable, confident lives — one lease at a time. 
Why work with us? 

Leverage our RRSP match and Employee Share Purchase Plan programs.  
Employee discounts on furniture, electronics, and appliances.  
Access 24/7 healthcare with Virtual Doctor Appointments.  
Personalize your benefits with a customizable package including options for 100% coverage.  
Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others.  
Celebrate properly, with your birthday off PAID! Along with paid vacation and personal days.   
For complete picture of total rewards, please click here.
A Day in the life of a Delivery Specialist: 

Build superior customer sales experiences by welcoming and engaging customers in person, over the phone, and by email 
Support retail operations by supporting the merchandising and maintenance of the store 
Deliver best in class service when delivering our products to customers’ homes 
General maintenance on the truck and around the store daily 
Providing exceptional customer service throughout the moving process + addressing customer concerns and ensuring satisfaction 
Coordinate and finalizing paperwork with customers onsite 
What we are looking for: 

Full class driver’s license with a driver’s abstract in good standing 
Ability to lift 50+ pounds and move large home goods 
Excellent communicator who is people and results-oriented looking to drive sales and increase customer satisfaction 
Some experience in a customer-facing environment 
Ability to multitask and work efficiently  
Able to pass background checks (criminal, employment, driving history) 
Diversity, Inclusion, and Equal Opportunity Employment:  
 At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. goeasy is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. As an equal opportunity employer, we are committed to providing accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Please let the talent acquisition team know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.  

Additional Information: All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.   
We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.

Join one of Canada’s fastest-growing companies and be part of something extraordinary – welcome to  goeasy! At  goeasy, our people and culture are at the heart of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades such as  Waterstone Canada’s Most Admired Corporate Cultures,  Canada’s Top Growing Companies, and the  TSX30, highlighting us as one of the top performers on the TSX. We’re also honoured to be named a Greater Toronto Top Employer and recognized by Great Place to Work® for having the Best Workplaces for Women, one of the Most Trusted Executive Teams, and being included on TIME Magazine’s 2025 list of Canada’s Best Companies. These honours reflect our commitment to fostering an inclusive, high-performance culture where talent thrives and innovation drives us forward.
As one of Canada’s leading alternative consumer lenders, we’re passionate about helping everyday Canadians create a brighter future. Our vision is to provide a path to a better tomorrow, today. We offer a full range of products, including non-prime leasing, unsecured and secured loans, and point-of-sale financing through easyhome, easyfinancial, and LendCare. If you're seeking an exciting, high-growth environment where your contributions truly matter, we want to hear from you! Join us, and together, let's create a future of financial empowerment.
Location: LendCare – Pickering, ON

Not located nearby? No problem — we offer travel reimbursements for HWY 407 to help offset your commute, and relocation support is available for the right candidate.
Our office is conveniently located just steps from Pickering GO Station, with a direct walkway leading right to our building.
This role will also involve travel to visit key partners and clients, and flexibility will be provided based on business needs.
Role Overview:
Reporting to the Chief Revenue Officer, the Director, Healthcare Finance (Point of Sale) will own the growth and performance of LendCare’s healthcare financing channel. This includes driving new merchant acquisition, deepening engagement with existing partners, and ensuring the full end-to-end experience — for both merchants and customers — is seamless, efficient, and value-generating.
You’ll lead a national sales team, define go-to-market strategy, and work cross-functionally with internal teams to scale our presence across healthcare sub-verticals such as dental, vision, veterinary, and elective care. As we grow, you’ll play a critical role in identifying and mitigating customer-level friction (e.g., fraud, cancellations, support escalations), ensuring a high-performing and resilient program.
What You’ll Do (Responsibilities):
Strategy & Channel Growth

Define and execute the growth strategy for LendCare’s healthcare vertical, with clear targets across acquisition, penetration, and utilization.
Identify high-potential healthcare sub-segments and tailor strategies to fit market needs.
Evolve our offering by working with product, pricing, and marketing to enhance value and competitiveness.
Sales Leadership & Merchant Acquisition

Lead and develop a high-performing sales team with national scope.
Drive full-funnel merchant acquisition — from prospecting to onboarding — ensuring a strong conversion pipeline.
Build trusted relationships with industry stakeholders and healthcare business decision-makers.
Partner Enablement & Portfolio Performance

Ensure new merchants are activated quickly and effectively, in collaboration with onboarding and support teams.
Enable partners through training, sales tools, co-marketing, and performance insights to drive increased financing usage.
Monitor partner performance and apply targeted interventions to address underperformance or scale high-potential accounts.
Customer Experience & Risk Oversight

Own the full picture — not just the B2B side, but the end-user journey.
Work with internal teams to reduce customer friction, including fraud prevention, cancellation rates, and issue resolution.
Proactively manage the impact of partner behavior on customer experience and LendCare’s portfolio health.
Cross-Functional Collaboration

Partner with Marketing, Credit, Product, and Operations to ensure alignment across the customer and merchant lifecycle.
Share market intelligence to support continuous improvement of our platform, policies, and user experience.
Data & Reporting

Track and analyze performance across KPIs: merchant acquisition, partner activation, utilization, originations, and customer outcomes.
Deliver actionable insights and strategic recommendations to senior leadership.
What You Bring (Qualifications):

8+ years in business development, partnerships, or channel leadership, ideally in financial services, health services, or POS financing.
5+ years of people management experience with a track record of building and leading high-performing teams.
Proven success launching or scaling a vertical, with accountability for both strategy and execution.
Strong understanding of merchant and customer lifecycle management.
Experience navigating the nuances of healthcare sales and compliance.
Commercially driven, highly analytical, and customer-obsessed.
Excellent communicator and relationship builder.
Bachelor’s degree in business or a related field; MBA or equivalent considered an asset.
Internal Applicants: please apply through the link and provide written endorsement from your current manager.
Diversity, Inclusion, and Equal Opportunity Employment
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. goeasy is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. As an equal opportunity employer, we are committed to providing accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Please let the talent acquisition team know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs. 

Additional Information: All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.  
We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above. 
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