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Make your work matter.
At goeasy we help Canadians live their lives a little easier. As an employer, goeasy is committed to providing our employees with great wages, benefits and great career opportunities. We do work that matters, let's make our work matter together.
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Join one of Canada’s fastest-growing companies and be part of something extraordinary – welcome to goeasy! At goeasy, our people and culture are at the heart of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades such as Waterstone Canada’s Most Admired Corporate Cultures, Canada’s Top Growing Companies, and the TSX30, highlighting us as one of the top performers on the TSX. We’re also thrilled to be named a Greater Toronto Top Employer and proudly certified as a Great Place to Work®. These honors reflect our commitment to fostering an inclusive, high-performance culture where talent thrives and innovation drives us forward.
As one of Canada’s leading alternative consumer lenders, we’re passionate about helping everyday Canadians create a brighter future. Our vision is to provide a path to a better tomorrow, today. We offer a full range of products, including non-prime leasing, unsecured and secured loans, and point-of-sale financing through easyhome, easyfinancial, and LendCare.
If you're seeking an exciting, high-growth environment where your contributions truly matter, we want to hear from you! Join us, and together, let's create a future of financial empowerment
LendCare is seeking a dynamic, results-driven Director of Customer Service to lead and elevate our customer support operations. This role will oversee a dedicated team of over 30 employees across multiple call centers in Pickering, Ontario, and Montreal, Quebec. The ideal candidate will have a strong background in customer service management, with a proven ability to improve customer satisfaction and retention while driving performance through metrics.
As Director of Customer Service, you will be responsible for setting the strategic vision, ensuring operational efficiency, and maintaining an exceptional customer experience across all touchpoints. This role will require a hands-on leader who is committed to continuous improvement, managing key service metrics, and fostering a customer-first culture throughout the organization.
Work, Collaborate, and Commute with Ease
Don’t live nearby? No problem! We offer Highway 407 travel reimbursements to make your commute easier or can offer relocation support.
We're just minutes away from Pickering GO Station, with an internal walkway that will take you right to our building!
What will you be doing?
Customer Service Strategy: Define and execute the strategic direction for the Customer Service department to ensure exceptional service delivery, customer retention, and satisfaction.
Key Metrics Management: Focus on driving key service performance metrics such as, First Call Resolution (FCR), Service Level (SL), Average Speed of Answer (ASA), Abandonment Rate, and Customer Satisfaction (CSAT). Ensure regular reporting and monitoring to identify areas for improvement.
Performance & Quality Management: Establish, track, and continuously improve quality standards to enhance customer experiences. Ensure service delivery aligns with company standards, policies, and industry best practices.
Team Leadership & Development: Lead, mentor, and support Senior Managers and Team Managers to foster a high-performance team culture. Develop strategies for employee engagement, training, and retention to reduce turnover and enhance productivity.
Continuous Improvement: Promote a culture of continuous improvement by identifying and implementing best practices to enhance efficiency and effectiveness across customer service operations.
Customer-Centric Focus: Act as the customer advocate within the organization, ensuring that customer needs and feedback are central to all operational decisions. Take ownership of customer escalations and drive timely resolutions.
Cross-Functional Collaboration: Work closely with key stakeholders, including IT, marketing, and operations, to ensure seamless coordination of initiatives that enhance the customer experience and align with overall business objectives.
Budget & Resource Management: Oversee the department’s budget, including resource allocation and cost control, ensuring efficient use of resources while maintaining service excellence.
Reporting & Analytics: Regularly analyze customer service data to identify trends, challenges, and opportunities. Use insights to implement corrective actions and optimize operational performance.
Innovation & Trend Monitoring: Stay abreast of industry trends and emerging customer service technologies. Implement innovative solutions that drive customer satisfaction and improve overall service delivery.
What experience do you have?
5+ years of leadership experience in customer service or call center operations, ideally in a senior management or director role.
Proven track record in managing customer service teams, driving customer satisfaction, and achieving performance metrics such as NPS, FCR, ASA, and CSAT.
Financial Services or Lending industry experience is a plus, though not required.
Ability to analyze customer data and performance metrics to identify trends, solve problems, and drive improvement initiatives.
Demonstrated experience in leading teams, fostering employee development, and managing performance at all levels.
Ability to interact and collaborate effectively with cross-functional teams and executive leadership, with a strong emphasis on customer experience and service quality.
Passionate about customer service, with a proactive and resourceful approach to problem-solving.
Familiarity with call center software and analytics tools. Proficiency in Microsoft Office Suite is required.
This role requires on-site attendance at our LendCare office: 1315 Pickering Parkway, Pickering, ON. The company can provide Highway 407 reimbursements or relocation support.
Internal Applicants: please apply through the link and provide written endorsement from your current manager.
Diversity, Inclusion, and Equal Opportunity Employment:
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. This means that we are committed to cultivating and preserving a work culture where we celebrate who we are, where everyone feels seen and heard and where every employee can fulfill their potential. As an equal opportunity employer, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.
Additional Information:
All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire. We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.
#LI-RU1
easyfinancial is one of Canada’s largest non-prime lenders, we pride ourselves on everyday Canadians achieve their personal and financial goals through secured and unsecured loans up to $100,000, when everyone else says no.
goeasy is looking for a self-motivated and charismatic Team Manager that can support a team of Collections Specialists. The Team Manager has responsibility for driving individual and team results through the delivery of training and coaching from inspired leadership while enabling engagement and inspiring knowledge and skill development. The Team Manager will ensure that call center dynamics and the organization’s values are the foundations of our business practices.
If you are a resulted-oriented leader interested in advancing your career, join us and make your work matter.
Responsibilities:
Set and meet performance targets
Manage the day-to-day operations of the Collections team
Review individual staff performance through monthly scorecards, identifying training needs and delivering required training and coaching for staff development
Handle customer escalations in a timely manner
Manage intraday team results and individual contributions, making necessary adjustments within a call center workforce management framework
Ensuring timely response to waiting customers based on call arrival patterns while enabling revenue-generating opportunities
This role will require the applicant to be able to work until 10:30 pm Monday to Friday with possible Saturdays/Sundays (ending at 6pm)
Requirements:
Experience in a people leadership role is mandatory
Collections experience (Asset)
Experience in a call center capacity is considered a strong asset
Ability to execute and deliver expected results within tight deadlines
Strong oral and written communication with an ability to deliver constructive feedback that inspires engagement and improved performance
Strong analytical skills with an ability to understand complex data and to make recommendations for process and/or staffing changes based on customer demand for greater business efficiencies and effectiveness
Inclusion and Equal Opportunity Employment
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. This means that we are committed to cultivating and preserving a work culture where we celebrate who we are, where everyone feels seen and heard and where every employee can fulfill their potential. As an equal opportunity employer, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.
Additional Information:
All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire. Candidates must provide schedule flexibility to ensure that the location’s hours can be covered to meet our customer’s needs – details by location will be discussed in the interview process.
We thank all interested applicants, however we will only be contacting those for interview who possess the skills and qualifications outlined above.
Why should you work for goeasy?
To learn more about our great company please click the links below:
http://goeasy.com/careers/
goeasy is looking for a self-motivated and charismatic Team Manager that can support a team of Collections Specialists. The Team Manager has responsibility for driving individual and team results through the delivery of training and coaching from inspired leadership while enabling engagement and inspiring knowledge and skill development. The Team Manager will ensure that call center dynamics and the organization’s values are the foundations of our business practices.
If you are a resulted-oriented leader interested in advancing your career, join us and make your work matter.
Responsibilities:
Set and meet performance targets
Manage the day-to-day operations of the Collections team
Review individual staff performance through monthly scorecards, identifying training needs and delivering required training and coaching for staff development
Handle customer escalations in a timely manner
Manage intraday team results and individual contributions, making necessary adjustments within a call center workforce management framework
Ensuring timely response to waiting customers based on call arrival patterns while enabling revenue-generating opportunities
This role will require the applicant to be able to work until 10:30 pm Monday to Friday with possible Saturdays/Sundays (ending at 6pm)
Requirements:
Experience in a people leadership role is mandatory
Collections experience (Asset)
Experience in a call center capacity is considered a strong asset
Ability to execute and deliver expected results within tight deadlines
Strong oral and written communication with an ability to deliver constructive feedback that inspires engagement and improved performance
Strong analytical skills with an ability to understand complex data and to make recommendations for process and/or staffing changes based on customer demand for greater business efficiencies and effectiveness
Inclusion and Equal Opportunity Employment
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. This means that we are committed to cultivating and preserving a work culture where we celebrate who we are, where everyone feels seen and heard and where every employee can fulfill their potential. As an equal opportunity employer, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.
Additional Information:
All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire. Candidates must provide schedule flexibility to ensure that the location’s hours can be covered to meet our customer’s needs – details by location will be discussed in the interview process.
We thank all interested applicants, however we will only be contacting those for interview who possess the skills and qualifications outlined above.
Why should you work for goeasy?
To learn more about our great company please click the links below:
http://goeasy.com/careers/
If you are looking to join one of Canada’s fastest growing companies, goeasy Ltd. is the place for you! Recognized as one of North America’s Most Engaged Workplaces, we want the best to join our team.
Our National Contact Center is the heartbeat of goeasy Ltd! We support over 400 locations across Canada in helping our customers achieve their personal and financial goals through our specialized functional teams.
As a Collections Specialist, you will maximize business revenue through account management and coordinating repayment arrangements for overdue accounts. No experience, but have the right attitude? We offer full comprehensive training programs to equip you with the tools needed for success.
What’s in it for you:
Benefits and Perks package which goes beyond your base salary:
Financial
Monthly incentive plans
RRSP and Employee Share Purchase Plan matching
Health & Lifestyle
Extended healthcare coverage, including Mental Health and on-demand virtual healthcare
5 personal days, company paid volunteer days, Sundays off + paid birthday off in addition to paid vacation days
Perks
Perkopolis employee discount program
Employee discounts on furniture, electronics, and appliances
easyloans – employees have access to loans at lower interest rates
Tuition Assistance Program
Recognition
Opportunities for monthly, quarterly, and annual awards
President’s Trip – week-long dream vacations for top performers
Leadership development programs – over 70% internal promotion rate!
What you do:
Demonstrate compassion and empathy for our customers by understanding their situations, needs, and offering solutions
Outbound calls to collect on overdue accounts by negotiating appropriate repayment plans with customers
Support retail operations by managing customer accounts and collection activities on delinquent/past due accounts
Manage accounts receivables by ensuring exceptional execution results in the collection of our financial loans
Document collections activities and processes through superior administration skills
Who you are as the successful candidate:
Excellent communicator who is people and results-oriented looking to drive sales and increase customer satisfaction
Good math skills with the ability to perform basic calculations
Prior experience in at least one of the following core areas is a strong asset: call center, customer service, retail sales, collections, and consumer loan industry
Able to pass background checks (criminal, employment, credit)
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. This means that we are committed to cultivating and preserving a work culture where we celebrate who we are, where everyone feels seen and heard and where every employee can fulfill their potential. As an equal opportunity employer, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.
Our National Contact Center is the heartbeat of goeasy Ltd! We support over 400 locations across Canada in helping our customers achieve their personal and financial goals through our specialized functional teams.
As a Collections Specialist, you will maximize business revenue through account management and coordinating repayment arrangements for overdue accounts. No experience, but have the right attitude? We offer full comprehensive training programs to equip you with the tools needed for success.
What’s in it for you:
Benefits and Perks package which goes beyond your base salary:
Financial
Monthly incentive plans
RRSP and Employee Share Purchase Plan matching
Health & Lifestyle
Extended healthcare coverage, including Mental Health and on-demand virtual healthcare
5 personal days, company paid volunteer days, Sundays off + paid birthday off in addition to paid vacation days
Perks
Perkopolis employee discount program
Employee discounts on furniture, electronics, and appliances
easyloans – employees have access to loans at lower interest rates
Tuition Assistance Program
Recognition
Opportunities for monthly, quarterly, and annual awards
President’s Trip – week-long dream vacations for top performers
Leadership development programs – over 70% internal promotion rate!
What you do:
Demonstrate compassion and empathy for our customers by understanding their situations, needs, and offering solutions
Outbound calls to collect on overdue accounts by negotiating appropriate repayment plans with customers
Support retail operations by managing customer accounts and collection activities on delinquent/past due accounts
Manage accounts receivables by ensuring exceptional execution results in the collection of our financial loans
Document collections activities and processes through superior administration skills
Who you are as the successful candidate:
Excellent communicator who is people and results-oriented looking to drive sales and increase customer satisfaction
Good math skills with the ability to perform basic calculations
Prior experience in at least one of the following core areas is a strong asset: call center, customer service, retail sales, collections, and consumer loan industry
Able to pass background checks (criminal, employment, credit)
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. This means that we are committed to cultivating and preserving a work culture where we celebrate who we are, where everyone feels seen and heard and where every employee can fulfill their potential. As an equal opportunity employer, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.
From $18.00 per hour
Business Unit
easyhome> Vernon (eh 113)
Location
Vernon, British Columbia
If you are looking to join one of Canada’s fastest growing companies, goeasy Ltd. is the place for you! Recognized as one of North America’s Most Engaged Workplaces, we want the best to join our team.
easyhome is Canada’s largest lease-to-own business! We pride ourselves on helping everyday Canadians achieve their personal and financial goals by making home goods affordable through weekly and monthly payment plans.
As a Leasing Specialist, you’ll be responsible for generating sales of our home goods through direct engagement with our customers, helping them find their desired product on an affordable payment plan.
No experience, but looking for a career opportunity? We offer full comprehensive training programs to equip you with the tools needed for success.
What’s in it for you:
Benefits and Perks package which goes beyond your base salary:
Financial
Monthly incentive plans
RRSP and Employee Share Purchase Plan matching
Health & Lifestyle
Extended healthcare coverage, including Mental Health and on-demand virtual healthcare
5 personal days, company paid volunteer days, Sundays off + paid birthday off in addition to paid vacation days
Perks
Perkopolis employee discount program
Employee discounts on furniture, electronics, and appliances
easyloans – employees have access to loans at lower interest rates
Tuition Assistance Program
Recognition
Opportunities for monthly, quarterly, and annual awards
Leadership development programs – over 70% internal promotion rate!
What you will do:
Buildsuperior customer sales experiences by welcoming and engaging customers in person, over the phone, and by email
Demonstratecompassion and empathy for our customers by understanding their situation and needs
Educate and empower customers to achieve their financial goals through building their credit
Capitalizeon various cross-sales and add-on products maximizing retail store growth
Communicatethe terms and conditions of our financial products
Support retail operationsby managing customer accounts, collection activities, and the merchandising and maintenance of the store
Secureall required information to fulfill customer applications for products and services with strong attention to detail
Be open by transparently communicating the terms and conditions of our lease agreements and follow best in class sales practices to minimize future collections
What we are looking for:
Excellent communicator who is people and results-oriented looking to drive sales and increase customer satisfaction
Compassionate and operate with integrity on every sale – will care deeply for our customers!
Some experience in a customer-facing environment
Able to pass background checks (criminal, employment)
Full class driver’s license is considered an asset
Ability to lift 50+ pounds is considered an asset
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. This means that we are committed to cultivating and preserving a work culture where we celebrate who we are, where everyone feels seen and heard and where every employee can fulfill their potential. As an equal opportunity employer, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.
easyhome is Canada’s largest lease-to-own business! We pride ourselves on helping everyday Canadians achieve their personal and financial goals by making home goods affordable through weekly and monthly payment plans.
As a Leasing Specialist, you’ll be responsible for generating sales of our home goods through direct engagement with our customers, helping them find their desired product on an affordable payment plan.
No experience, but looking for a career opportunity? We offer full comprehensive training programs to equip you with the tools needed for success.
What’s in it for you:
Benefits and Perks package which goes beyond your base salary:
Financial
Monthly incentive plans
RRSP and Employee Share Purchase Plan matching
Health & Lifestyle
Extended healthcare coverage, including Mental Health and on-demand virtual healthcare
5 personal days, company paid volunteer days, Sundays off + paid birthday off in addition to paid vacation days
Perks
Perkopolis employee discount program
Employee discounts on furniture, electronics, and appliances
easyloans – employees have access to loans at lower interest rates
Tuition Assistance Program
Recognition
Opportunities for monthly, quarterly, and annual awards
Leadership development programs – over 70% internal promotion rate!
What you will do:
Buildsuperior customer sales experiences by welcoming and engaging customers in person, over the phone, and by email
Demonstratecompassion and empathy for our customers by understanding their situation and needs
Educate and empower customers to achieve their financial goals through building their credit
Capitalizeon various cross-sales and add-on products maximizing retail store growth
Communicatethe terms and conditions of our financial products
Support retail operationsby managing customer accounts, collection activities, and the merchandising and maintenance of the store
Secureall required information to fulfill customer applications for products and services with strong attention to detail
Be open by transparently communicating the terms and conditions of our lease agreements and follow best in class sales practices to minimize future collections
What we are looking for:
Excellent communicator who is people and results-oriented looking to drive sales and increase customer satisfaction
Compassionate and operate with integrity on every sale – will care deeply for our customers!
Some experience in a customer-facing environment
Able to pass background checks (criminal, employment)
Full class driver’s license is considered an asset
Ability to lift 50+ pounds is considered an asset
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. This means that we are committed to cultivating and preserving a work culture where we celebrate who we are, where everyone feels seen and heard and where every employee can fulfill their potential. As an equal opportunity employer, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.
$18 to $19 per year
Business Unit
easyhome> Abbotsford (eh 102)
Location
Abbotsford, British Columbia
If you are looking to join one of Canada’s fastest growing companies, goeasy Ltd. is the place for you! Recognized as one of North America’s Most Engaged Workplaces, we want the best to join our team.
easyhome is Canada’s largest lease-to-own business! We pride ourselves on helping everyday Canadians achieve their personal and financial goals by making home goods affordable through weekly and monthly payment plans.
As a Leasing Specialist, you’ll be responsible for generating sales of our home goods through direct engagement with our customers, helping them find their desired product on an affordable payment plan.
No experience, but looking for a career opportunity? We offer full comprehensive training programs to equip you with the tools needed for success.
What’s in it for you:
Benefits and Perks package which goes beyond your base salary:
Financial
Monthly incentive plans
RRSP and Employee Share Purchase Plan matching
Health & Lifestyle
Extended healthcare coverage, including Mental Health and on-demand virtual healthcare
5 personal days, company paid volunteer days, Sundays off + paid birthday off in addition to paid vacation days
Perks
Perkopolis employee discount program
Employee discounts on furniture, electronics, and appliances
easyloans – employees have access to loans at lower interest rates
Tuition Assistance Program
Recognition
Opportunities for monthly, quarterly, and annual awards
Leadership development programs – over 70% internal promotion rate!
What you will do:
Buildsuperior customer sales experiences by welcoming and engaging customers in person, over the phone, and by email
Demonstratecompassion and empathy for our customers by understanding their situation and needs
Educate and empower customers to achieve their financial goals through building their credit
Capitalizeon various cross-sales and add-on products maximizing retail store growth
Communicatethe terms and conditions of our financial products
Support retail operationsby managing customer accounts, collection activities, and the merchandising and maintenance of the store
Secureall required information to fulfill customer applications for products and services with strong attention to detail
Be open by transparently communicating the terms and conditions of our lease agreements and follow best in class sales practices to minimize future collections
What we are looking for:
Excellent communicator who is people and results-oriented looking to drive sales and increase customer satisfaction
Compassionate and operate with integrity on every sale – will care deeply for our customers!
Some experience in a customer-facing environment
Able to pass background checks (criminal, employment)
Full class driver’s license is considered an asset
Ability to lift 50+ pounds is considered an asset
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. This means that we are committed to cultivating and preserving a work culture where we celebrate who we are, where everyone feels seen and heard and where every employee can fulfill their potential. As an equal opportunity employer, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.
easyhome is Canada’s largest lease-to-own business! We pride ourselves on helping everyday Canadians achieve their personal and financial goals by making home goods affordable through weekly and monthly payment plans.
As a Leasing Specialist, you’ll be responsible for generating sales of our home goods through direct engagement with our customers, helping them find their desired product on an affordable payment plan.
No experience, but looking for a career opportunity? We offer full comprehensive training programs to equip you with the tools needed for success.
What’s in it for you:
Benefits and Perks package which goes beyond your base salary:
Financial
Monthly incentive plans
RRSP and Employee Share Purchase Plan matching
Health & Lifestyle
Extended healthcare coverage, including Mental Health and on-demand virtual healthcare
5 personal days, company paid volunteer days, Sundays off + paid birthday off in addition to paid vacation days
Perks
Perkopolis employee discount program
Employee discounts on furniture, electronics, and appliances
easyloans – employees have access to loans at lower interest rates
Tuition Assistance Program
Recognition
Opportunities for monthly, quarterly, and annual awards
Leadership development programs – over 70% internal promotion rate!
What you will do:
Buildsuperior customer sales experiences by welcoming and engaging customers in person, over the phone, and by email
Demonstratecompassion and empathy for our customers by understanding their situation and needs
Educate and empower customers to achieve their financial goals through building their credit
Capitalizeon various cross-sales and add-on products maximizing retail store growth
Communicatethe terms and conditions of our financial products
Support retail operationsby managing customer accounts, collection activities, and the merchandising and maintenance of the store
Secureall required information to fulfill customer applications for products and services with strong attention to detail
Be open by transparently communicating the terms and conditions of our lease agreements and follow best in class sales practices to minimize future collections
What we are looking for:
Excellent communicator who is people and results-oriented looking to drive sales and increase customer satisfaction
Compassionate and operate with integrity on every sale – will care deeply for our customers!
Some experience in a customer-facing environment
Able to pass background checks (criminal, employment)
Full class driver’s license is considered an asset
Ability to lift 50+ pounds is considered an asset
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. This means that we are committed to cultivating and preserving a work culture where we celebrate who we are, where everyone feels seen and heard and where every employee can fulfill their potential. As an equal opportunity employer, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.
$20 per year
Business Unit
easyhome> Prince George (eh 105)
Location
Prince George, British Columbia
If you are looking to join one of Canada’s fastest growing companies, goeasy Ltd. is the place for you! Recognized as one of North America’s Most Engaged Workplaces, we want the best to join our team.
easyhome is Canada’s largest lease-to-own business! We pride ourselves on helping everyday Canadians achieve their personal and financial goals by making home goods affordable through weekly and monthly payment plans.
As a Delivery Specialist, you will have a large impact in ensuring our customers are fully satisfied with our services when they are receiving our product.
No experience, but looking for a career opportunity? We offer full comprehensive training programs to equip you with the tools needed for success.
What’s in it for you:
Benefits and Perks package which goes beyond your base salary:
Financial
Monthly incentive plans
RRSP and Employee Share Purchase Plan matching
Health & Lifestyle
Extended healthcare coverage, including Mental Health and on-demand virtual healthcare
5 personal days, company paid volunteer days, Sundays off + paid birthday off in addition to paid vacation days
Perks
Perkopolis employee discount program
Employee discounts on furniture, electronics, and appliances
easyloans – employees have access to loans at lower interest rates
Tuition Assistance Program
Recognition
Opportunities for monthly, quarterly, and annual awards
Leadership development programs – over 70% internal promotion rate!
What you will do:
Buildsuperior customer sales experiences by welcoming and engaging customers in person, over the phone, and by email
Demonstratecompassion and empathy for our customers by understanding their situations, needs, and offering solutions
Communicatethe terms and conditions of our financial products and how we can help them achieve their goals
Support retail operationsby supporting the merchandising and maintenance of the store
Deliver best in class service when delivering our products to customers homes
Who you are as the successful candidate:
Excellent communicator who is people and results-oriented looking to drive sales and increase customer satisfaction
Compassionate and operates with integrity on every sale – will care deeply for our customers!
Some experience in a customer-facing environment
Full class driver’s license with a driver’s abstract in good standing
Ability to lift 50+ pounds and move large home goods
Able to pass background checks (criminal, employment, driving history)
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. This means that we are committed to cultivating and preserving a work culture where we celebrate who we are, where everyone feels seen and heard and where every employee can fulfill their potential. As an equal opportunity employer, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.
easyhome is Canada’s largest lease-to-own business! We pride ourselves on helping everyday Canadians achieve their personal and financial goals by making home goods affordable through weekly and monthly payment plans.
As a Delivery Specialist, you will have a large impact in ensuring our customers are fully satisfied with our services when they are receiving our product.
No experience, but looking for a career opportunity? We offer full comprehensive training programs to equip you with the tools needed for success.
What’s in it for you:
Benefits and Perks package which goes beyond your base salary:
Financial
Monthly incentive plans
RRSP and Employee Share Purchase Plan matching
Health & Lifestyle
Extended healthcare coverage, including Mental Health and on-demand virtual healthcare
5 personal days, company paid volunteer days, Sundays off + paid birthday off in addition to paid vacation days
Perks
Perkopolis employee discount program
Employee discounts on furniture, electronics, and appliances
easyloans – employees have access to loans at lower interest rates
Tuition Assistance Program
Recognition
Opportunities for monthly, quarterly, and annual awards
Leadership development programs – over 70% internal promotion rate!
What you will do:
Buildsuperior customer sales experiences by welcoming and engaging customers in person, over the phone, and by email
Demonstratecompassion and empathy for our customers by understanding their situations, needs, and offering solutions
Communicatethe terms and conditions of our financial products and how we can help them achieve their goals
Support retail operationsby supporting the merchandising and maintenance of the store
Deliver best in class service when delivering our products to customers homes
Who you are as the successful candidate:
Excellent communicator who is people and results-oriented looking to drive sales and increase customer satisfaction
Compassionate and operates with integrity on every sale – will care deeply for our customers!
Some experience in a customer-facing environment
Full class driver’s license with a driver’s abstract in good standing
Ability to lift 50+ pounds and move large home goods
Able to pass background checks (criminal, employment, driving history)
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. This means that we are committed to cultivating and preserving a work culture where we celebrate who we are, where everyone feels seen and heard and where every employee can fulfill their potential. As an equal opportunity employer, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.
$20.00 per hour
Business Unit
easyfinancial> North York (efs 2614)
Location
Toronto, Ontario
If you’re looking for a rewarding career with one of Canada’s fastest-growing companies, goeasy Ltd. Is the place for you! Recognized as one of North America’s Most Engaged Workplaces, we’re committed to bringing the best talent onboard to make a difference in the lives of everyday Canadians.
At easyfinancial, we specialize in helping Canadians achieve their personal and financial goals. As one of Canada’s leading non-prime lenders, we provide secured and unsecured loans of up to $100,000 – even when others say no.
We are currently looking for a Financial Service Representative to join our easyfinancial North York branch located near Steeles Ave West and Dufferin St. In this role, you will play a vital role in driving sales and managing overdue accounts through direct customer engagement. By helping customers build their credit with structured monthly payments, you’ll be making a real impact in their lives.
What You’ll Do:
Create exceptional customer experiences through face-to-face, phone and email interactions.
Show compassion and empathy by understanding customer needs and matching them with suitable financial solutions. Educating customers on building their credit and achieving financial goals.
Actively prospecting new clients through a combination marketing and outbound sales call activity to drive financial product sales and cross-sell opportunities.
Clearly explain financial product terms and conditions.
Assess and evaluate loan applications using financial analysis and risk assessment.
Manage overdue accounts with effective collections activities.
Ensure customer applications are completed accurately and efficiently.
What We’re Looking For:
A minimum of 1-2 years of experience in customer service, sales, retail and/or financial services.
A strong communicator who thrives in customer-facing roles and is passionate about driving sales.
Empathetic and integrity-driven- you genuinely care about helping customers succeed.
Able to pass background checks (criminal, employment, and credit).
Why Join Us?
Our Benefits and Perks Package is designed to set you up for success:
Financial Benefits
Competitive incentives plans: monthly and semi-annual bonuses.
RRSP and Employee Share Purchase Plan with matching contributions.
Health& Lifestyle Benefits
Extended healthcare coverage, including mental health support and virtual healthcare.
5 personal days, company-paid volunteer days, Sundays off, your birthday off, and paid vacation days.
Additional Perks
Access to the Perkopolis employee discount program.
Discounts on furniture, electronics, and appliances.
Easyloans: Exclusive access to employee loans with lower interest rates.
Tuition Assistance Program to support your continued growth.
Recognition & Growth Opportunities
Opportunities for monthly, quarterly, and semi-annual awards.
Leadership development programs with over 70% of promotions coming from within.
Why should you work for goeasy?
To learn more about our phenomenal culture, check out the video below or go to http://goeasy.com/careers/
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. This means that we are committed to cultivating and preserving a work culture where we celebrate who we are, where everyone feels seen and heard and where every employee can fulfill their potential. As an equal opportunity employer, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.
At easyfinancial, we specialize in helping Canadians achieve their personal and financial goals. As one of Canada’s leading non-prime lenders, we provide secured and unsecured loans of up to $100,000 – even when others say no.
We are currently looking for a Financial Service Representative to join our easyfinancial North York branch located near Steeles Ave West and Dufferin St. In this role, you will play a vital role in driving sales and managing overdue accounts through direct customer engagement. By helping customers build their credit with structured monthly payments, you’ll be making a real impact in their lives.
What You’ll Do:
Create exceptional customer experiences through face-to-face, phone and email interactions.
Show compassion and empathy by understanding customer needs and matching them with suitable financial solutions. Educating customers on building their credit and achieving financial goals.
Actively prospecting new clients through a combination marketing and outbound sales call activity to drive financial product sales and cross-sell opportunities.
Clearly explain financial product terms and conditions.
Assess and evaluate loan applications using financial analysis and risk assessment.
Manage overdue accounts with effective collections activities.
Ensure customer applications are completed accurately and efficiently.
What We’re Looking For:
A minimum of 1-2 years of experience in customer service, sales, retail and/or financial services.
A strong communicator who thrives in customer-facing roles and is passionate about driving sales.
Empathetic and integrity-driven- you genuinely care about helping customers succeed.
Able to pass background checks (criminal, employment, and credit).
Why Join Us?
Our Benefits and Perks Package is designed to set you up for success:
Financial Benefits
Competitive incentives plans: monthly and semi-annual bonuses.
RRSP and Employee Share Purchase Plan with matching contributions.
Health& Lifestyle Benefits
Extended healthcare coverage, including mental health support and virtual healthcare.
5 personal days, company-paid volunteer days, Sundays off, your birthday off, and paid vacation days.
Additional Perks
Access to the Perkopolis employee discount program.
Discounts on furniture, electronics, and appliances.
Easyloans: Exclusive access to employee loans with lower interest rates.
Tuition Assistance Program to support your continued growth.
Recognition & Growth Opportunities
Opportunities for monthly, quarterly, and semi-annual awards.
Leadership development programs with over 70% of promotions coming from within.
Why should you work for goeasy?
To learn more about our phenomenal culture, check out the video below or go to http://goeasy.com/careers/
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. This means that we are committed to cultivating and preserving a work culture where we celebrate who we are, where everyone feels seen and heard and where every employee can fulfill their potential. As an equal opportunity employer, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.
Business Unit
easyfinancial> Brooks (efs 2207)
Location
Brooks, Alberta
If you are looking to join one of Canada’s fastest growing companies, goeasy Ltd. is the place for you! Recognized as one of North America’s Most Engaged Workplaces, we want the best to join our team.
easyfinancial is one of Canada’s leading non-prime lenders, we pride ourselves on helping everyday Canadians achieve their personal and financial goals through secured and unsecured loans up to $75,000, when everyone else says no.
As a Branch Manager, you’ll be responsible for leading your team, through coaching and training, to generate sales, manage overdue accounts, and maximize portfolio growth through direct engagement with customers.
No experience, but enjoy helping people develop their potential? We offer full comprehensive training programs to equip you with the tools needed for success.
What’s in it for you:
Benefits and Perks package which goes beyond your base salary:
Financial
Monthly, quarterly, and semi-annual incentive plans
RRSP and Employee Share Purchase Plan matching
Health & Lifestyle
Extended healthcare coverage, including Mental Health and on-demand virtual healthcare
5 personal days, company paid volunteer days, Sundays off + paid birthday off in addition to paid vacation days
Perks
Perkopolis employee discount program
REMIC Licensing is available
Employee discounts on furniture, electronics, and appliances
easyloans – employees have access to loans at lower interest rates
Tuition Assistance Program
Recognition
Opportunities for monthly, quarterly, and semi-annual awards
President’s Trip – week-long dream vacations for top performers
Leadership development programs – over 70% internal promotion rate!
What you will do:
Build superior customer sales experiences by welcoming and engaging customers in person, over the phone, and by email
Demonstrate compassion and empathy for our customers by understanding their situation and needs and matching them to a suitable financial product
Educate and empower customers to achieve their financial goals through building their credit
Capitalize on financial cross-sales and add-on products
Communicate the terms and conditions of our financial products
Reviewand evaluate prospective loans through financial analysis and other risk assessments
Manage collections activities for all past due financial accounts
Secure all required information to fulfill customer applications for products and services with strong attention to detail
Who you are as the successful candidate:
Some experience in a leadership capacity overseeing different functionalities, preferably in a sales environment
Excellent communicator who is people and results-oriented, looking to drive sales and increase customer satisfaction
Compassionate and operate with integrity on every sale – will care deeply for our customers!
Able to pass background checks (criminal, employment, and credit)
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. This means that we are committed to cultivating and preserving a work culture where we celebrate who we are, where everyone feels seen and heard and where every employee can fulfill their potential. As an equal opportunity employer, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.
easyfinancial is one of Canada’s leading non-prime lenders, we pride ourselves on helping everyday Canadians achieve their personal and financial goals through secured and unsecured loans up to $75,000, when everyone else says no.
As a Branch Manager, you’ll be responsible for leading your team, through coaching and training, to generate sales, manage overdue accounts, and maximize portfolio growth through direct engagement with customers.
No experience, but enjoy helping people develop their potential? We offer full comprehensive training programs to equip you with the tools needed for success.
What’s in it for you:
Benefits and Perks package which goes beyond your base salary:
Financial
Monthly, quarterly, and semi-annual incentive plans
RRSP and Employee Share Purchase Plan matching
Health & Lifestyle
Extended healthcare coverage, including Mental Health and on-demand virtual healthcare
5 personal days, company paid volunteer days, Sundays off + paid birthday off in addition to paid vacation days
Perks
Perkopolis employee discount program
REMIC Licensing is available
Employee discounts on furniture, electronics, and appliances
easyloans – employees have access to loans at lower interest rates
Tuition Assistance Program
Recognition
Opportunities for monthly, quarterly, and semi-annual awards
President’s Trip – week-long dream vacations for top performers
Leadership development programs – over 70% internal promotion rate!
What you will do:
Build superior customer sales experiences by welcoming and engaging customers in person, over the phone, and by email
Demonstrate compassion and empathy for our customers by understanding their situation and needs and matching them to a suitable financial product
Educate and empower customers to achieve their financial goals through building their credit
Capitalize on financial cross-sales and add-on products
Communicate the terms and conditions of our financial products
Reviewand evaluate prospective loans through financial analysis and other risk assessments
Manage collections activities for all past due financial accounts
Secure all required information to fulfill customer applications for products and services with strong attention to detail
Who you are as the successful candidate:
Some experience in a leadership capacity overseeing different functionalities, preferably in a sales environment
Excellent communicator who is people and results-oriented, looking to drive sales and increase customer satisfaction
Compassionate and operate with integrity on every sale – will care deeply for our customers!
Able to pass background checks (criminal, employment, and credit)
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. This means that we are committed to cultivating and preserving a work culture where we celebrate who we are, where everyone feels seen and heard and where every employee can fulfill their potential. As an equal opportunity employer, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.
If you are looking to join one of Canada’s fastest growing companies, goeasy Ltd. is the place for you! Recognized as one of North America’s Most Engaged Workplaces, we want the best to join our team.
easyhome is Canada’s largest lease-to-own business! We pride ourselves on helping everyday Canadians achieve their personal and financial goals by making home goods affordable through weekly and monthly payment plans.
As a Delivery Specialist, you will have a large impact in ensuring our customers are fully satisfied with our services when they are receiving our product.
No experience, but looking for a career opportunity? We offer full comprehensive training programs to equip you with the tools needed for success.
What’s in it for you:
Benefits and Perks package which goes beyond your base salary:
Financial
Monthly incentive plans
RRSP and Employee Share Purchase Plan matching
Health & Lifestyle
Extended healthcare coverage, including Mental Health and on-demand virtual healthcare
5 personal days, company paid volunteer days, Sundays off + paid birthday off in addition to paid vacation days
Perks
Perkopolis employee discount program
Employee discounts on furniture, electronics, and appliances
easyloans – employees have access to loans at lower interest rates
Tuition Assistance Program
Recognition
Opportunities for monthly, quarterly, and annual awards
Leadership development programs – over 70% internal promotion rate!
What you will do:
Buildsuperior customer sales experiences by welcoming and engaging customers in person, over the phone, and by email
Demonstratecompassion and empathy for our customers by understanding their situations, needs, and offering solutions
Communicatethe terms and conditions of our financial products and how we can help them achieve their goals
Support retail operationsby supporting the merchandising and maintenance of the store
Deliver best in class service when delivering our products to customers homes
Who you are as the successful candidate:
Excellent communicator who is people and results-oriented looking to drive sales and increase customer satisfaction
Compassionate and operates with integrity on every sale – will care deeply for our customers!
Some experience in a customer-facing environment
Full class driver’s license with a driver’s abstract in good standing
Ability to lift 50+ pounds and move large home goods
Able to pass background checks (criminal, employment, driving history)
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. This means that we are committed to cultivating and preserving a work culture where we celebrate who we are, where everyone feels seen and heard and where every employee can fulfill their potential. As an equal opportunity employer, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.
easyhome is Canada’s largest lease-to-own business! We pride ourselves on helping everyday Canadians achieve their personal and financial goals by making home goods affordable through weekly and monthly payment plans.
As a Delivery Specialist, you will have a large impact in ensuring our customers are fully satisfied with our services when they are receiving our product.
No experience, but looking for a career opportunity? We offer full comprehensive training programs to equip you with the tools needed for success.
What’s in it for you:
Benefits and Perks package which goes beyond your base salary:
Financial
Monthly incentive plans
RRSP and Employee Share Purchase Plan matching
Health & Lifestyle
Extended healthcare coverage, including Mental Health and on-demand virtual healthcare
5 personal days, company paid volunteer days, Sundays off + paid birthday off in addition to paid vacation days
Perks
Perkopolis employee discount program
Employee discounts on furniture, electronics, and appliances
easyloans – employees have access to loans at lower interest rates
Tuition Assistance Program
Recognition
Opportunities for monthly, quarterly, and annual awards
Leadership development programs – over 70% internal promotion rate!
What you will do:
Buildsuperior customer sales experiences by welcoming and engaging customers in person, over the phone, and by email
Demonstratecompassion and empathy for our customers by understanding their situations, needs, and offering solutions
Communicatethe terms and conditions of our financial products and how we can help them achieve their goals
Support retail operationsby supporting the merchandising and maintenance of the store
Deliver best in class service when delivering our products to customers homes
Who you are as the successful candidate:
Excellent communicator who is people and results-oriented looking to drive sales and increase customer satisfaction
Compassionate and operates with integrity on every sale – will care deeply for our customers!
Some experience in a customer-facing environment
Full class driver’s license with a driver’s abstract in good standing
Ability to lift 50+ pounds and move large home goods
Able to pass background checks (criminal, employment, driving history)
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. This means that we are committed to cultivating and preserving a work culture where we celebrate who we are, where everyone feels seen and heard and where every employee can fulfill their potential. As an equal opportunity employer, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.
If you are looking to join one of Canada’s fastest growing companies, goeasy Ltd. is the place for you! Recognized as one of North America’s Most Engaged Workplaces, we want the best to join our team.
easyhome is Canada’s largest lease-to-own business! We pride ourselves on helping everyday Canadians achieve their personal and financial goals by making home goods affordable through weekly and monthly payment plans.
As a Delivery Specialist, you will have a large impact in ensuring our customers are fully satisfied with our services when they are receiving our product.
No experience, but looking for a career opportunity? We offer full comprehensive training programs to equip you with the tools needed for success.
What’s in it for you:
Benefits and Perks package which goes beyond your base salary:
Financial
Monthly incentive plans
RRSP and Employee Share Purchase Plan matching
Health & Lifestyle
Extended healthcare coverage, including Mental Health and on-demand virtual healthcare
5 personal days, company paid volunteer days, Sundays off + paid birthday off in addition to paid vacation days
Perks
Perkopolis employee discount program
Employee discounts on furniture, electronics, and appliances
easyloans – employees have access to loans at lower interest rates
Tuition Assistance Program
Recognition
Opportunities for monthly, quarterly, and annual awards
Leadership development programs – over 70% internal promotion rate!
What you will do:
Buildsuperior customer sales experiences by welcoming and engaging customers in person, over the phone, and by email
Demonstratecompassion and empathy for our customers by understanding their situations, needs, and offering solutions
Communicatethe terms and conditions of our financial products and how we can help them achieve their goals
Support retail operationsby supporting the merchandising and maintenance of the store
Deliver best in class service when delivering our products to customers homes
Who you are as the successful candidate:
Excellent communicator who is people and results-oriented looking to drive sales and increase customer satisfaction
Compassionate and operates with integrity on every sale – will care deeply for our customers!
Some experience in a customer-facing environment
Full class driver’s license with a driver’s abstract in good standing
Ability to lift 50+ pounds and move large home goods
Able to pass background checks (criminal, employment, driving history)
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. This means that we are committed to cultivating and preserving a work culture where we celebrate who we are, where everyone feels seen and heard and where every employee can fulfill their potential. As an equal opportunity employer, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.
easyhome is Canada’s largest lease-to-own business! We pride ourselves on helping everyday Canadians achieve their personal and financial goals by making home goods affordable through weekly and monthly payment plans.
As a Delivery Specialist, you will have a large impact in ensuring our customers are fully satisfied with our services when they are receiving our product.
No experience, but looking for a career opportunity? We offer full comprehensive training programs to equip you with the tools needed for success.
What’s in it for you:
Benefits and Perks package which goes beyond your base salary:
Financial
Monthly incentive plans
RRSP and Employee Share Purchase Plan matching
Health & Lifestyle
Extended healthcare coverage, including Mental Health and on-demand virtual healthcare
5 personal days, company paid volunteer days, Sundays off + paid birthday off in addition to paid vacation days
Perks
Perkopolis employee discount program
Employee discounts on furniture, electronics, and appliances
easyloans – employees have access to loans at lower interest rates
Tuition Assistance Program
Recognition
Opportunities for monthly, quarterly, and annual awards
Leadership development programs – over 70% internal promotion rate!
What you will do:
Buildsuperior customer sales experiences by welcoming and engaging customers in person, over the phone, and by email
Demonstratecompassion and empathy for our customers by understanding their situations, needs, and offering solutions
Communicatethe terms and conditions of our financial products and how we can help them achieve their goals
Support retail operationsby supporting the merchandising and maintenance of the store
Deliver best in class service when delivering our products to customers homes
Who you are as the successful candidate:
Excellent communicator who is people and results-oriented looking to drive sales and increase customer satisfaction
Compassionate and operates with integrity on every sale – will care deeply for our customers!
Some experience in a customer-facing environment
Full class driver’s license with a driver’s abstract in good standing
Ability to lift 50+ pounds and move large home goods
Able to pass background checks (criminal, employment, driving history)
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. This means that we are committed to cultivating and preserving a work culture where we celebrate who we are, where everyone feels seen and heard and where every employee can fulfill their potential. As an equal opportunity employer, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.
If you are looking to join one of Canada’s fastest growing companies, goeasy Ltd. is the place for you! Recognized as one of North America’s Most Engaged Workplaces, we want the best to join our team.
easyfinancial is one of Canada’s leading non-prime lenders, we pride ourselves on helping everyday Canadians achieve their personal and financial goals through secured and unsecured loans up to $75,000, when everyone else says no.
As a Branch Manager, you’ll be responsible for leading your team, through coaching and training, to generate sales, manage overdue accounts, and maximize portfolio growth through direct engagement with customers.
No experience, but enjoy helping people develop their potential? We offer full comprehensive training programs to equip you with the tools needed for success.
What’s in it for you:
Benefits and Perks package which goes beyond your base salary:
Financial
Monthly, quarterly, and semi-annual incentive plans
RRSP and Employee Share Purchase Plan matching
Health & Lifestyle
Extended healthcare coverage, including Mental Health and on-demand virtual healthcare
5 personal days, company paid volunteer days, Sundays off + paid birthday off in addition to paid vacation days
Perks
Perkopolis employee discount program
REMIC Licensing is available
Employee discounts on furniture, electronics, and appliances
easyloans – employees have access to loans at lower interest rates
Tuition Assistance Program
Recognition
Opportunities for monthly, quarterly, and semi-annual awards
President’s Trip – week-long dream vacations for top performers
Leadership development programs – over 70% internal promotion rate!
What you will do:
Build superior customer sales experiences by welcoming and engaging customers in person, over the phone, and by email
Demonstrate compassion and empathy for our customers by understanding their situation and needs and matching them to a suitable financial product
Educate and empower customers to achieve their financial goals through building their credit
Capitalize on financial cross-sales and add-on products
Communicate the terms and conditions of our financial products
Reviewand evaluate prospective loans through financial analysis and other risk assessments
Manage collections activities for all past due financial accounts
Secure all required information to fulfill customer applications for products and services with strong attention to detail
Who you are as the successful candidate:
Some experience in a leadership capacity overseeing different functionalities, preferably in a sales environment
Excellent communicator who is people and results-oriented, looking to drive sales and increase customer satisfaction
Compassionate and operate with integrity on every sale – will care deeply for our customers!
Able to pass background checks (criminal, employment, and credit)
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. This means that we are committed to cultivating and preserving a work culture where we celebrate who we are, where everyone feels seen and heard and where every employee can fulfill their potential. As an equal opportunity employer, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.
easyfinancial is one of Canada’s leading non-prime lenders, we pride ourselves on helping everyday Canadians achieve their personal and financial goals through secured and unsecured loans up to $75,000, when everyone else says no.
As a Branch Manager, you’ll be responsible for leading your team, through coaching and training, to generate sales, manage overdue accounts, and maximize portfolio growth through direct engagement with customers.
No experience, but enjoy helping people develop their potential? We offer full comprehensive training programs to equip you with the tools needed for success.
What’s in it for you:
Benefits and Perks package which goes beyond your base salary:
Financial
Monthly, quarterly, and semi-annual incentive plans
RRSP and Employee Share Purchase Plan matching
Health & Lifestyle
Extended healthcare coverage, including Mental Health and on-demand virtual healthcare
5 personal days, company paid volunteer days, Sundays off + paid birthday off in addition to paid vacation days
Perks
Perkopolis employee discount program
REMIC Licensing is available
Employee discounts on furniture, electronics, and appliances
easyloans – employees have access to loans at lower interest rates
Tuition Assistance Program
Recognition
Opportunities for monthly, quarterly, and semi-annual awards
President’s Trip – week-long dream vacations for top performers
Leadership development programs – over 70% internal promotion rate!
What you will do:
Build superior customer sales experiences by welcoming and engaging customers in person, over the phone, and by email
Demonstrate compassion and empathy for our customers by understanding their situation and needs and matching them to a suitable financial product
Educate and empower customers to achieve their financial goals through building their credit
Capitalize on financial cross-sales and add-on products
Communicate the terms and conditions of our financial products
Reviewand evaluate prospective loans through financial analysis and other risk assessments
Manage collections activities for all past due financial accounts
Secure all required information to fulfill customer applications for products and services with strong attention to detail
Who you are as the successful candidate:
Some experience in a leadership capacity overseeing different functionalities, preferably in a sales environment
Excellent communicator who is people and results-oriented, looking to drive sales and increase customer satisfaction
Compassionate and operate with integrity on every sale – will care deeply for our customers!
Able to pass background checks (criminal, employment, and credit)
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. This means that we are committed to cultivating and preserving a work culture where we celebrate who we are, where everyone feels seen and heard and where every employee can fulfill their potential. As an equal opportunity employer, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.
Business Unit
easyfinancial> Guelph (efs 2502)
Location
Guelph, Ontario
If you are looking to join one of Canada’s fastest growing companies, goeasy Ltd. is the place for you! Recognized as one of North America’s Most Engaged Workplaces, we want the best to join our team.
easyfinancial is one of Canada’s leading non-prime lenders, we pride ourselves on helping everyday Canadians achieve their personal and financial goals through secured and unsecured loans up to $100,000, when everyone else says no.
As a Financial Service Representative, you’ll be responsible for generating sales and managing overdue accounts through direct engagement with customers, helping them build their credit through monthly payments.
No experience, but looking for a career opportunity? We offer full comprehensive training programs to equip you with the tools needed for success.
What’s in it for you:
Benefits and Perks package which goes beyond your base salary:
Financial
Monthly, quarterly, and semi-annual incentive plans
RRSP and Employee Share Purchase Plan matching
Health & Lifestyle
Extended healthcare coverage, including Mental Health and on-demand virtual healthcare
5 personal days, company paid volunteer days, Sundays off + paid birthday off in addition to paid vacation days
Perks
Perkopolis employee discount program
REMIC Licensing is available
Employee discounts on furniture, electronics, and appliances
easyloans – employees have access to loans at lower interest rates
Tuition Assistance Program
Recognition
Opportunities for monthly, quarterly, and semi-annual awards
Leadership development programs – over 70% internal promotion rate!
What you will do:
Build superior customer sales experiences by welcoming and engaging customers in person, over the phone, and by email
Demonstrate compassion and empathy for our customers by understanding their situation and needs and matching them to a suitable financial product
Educate and empower customers to achieve their financial goals through building their credit
Capitalize on financial cross-sales and add-on products
Communicate the terms and conditions of our financial products
Review and evaluate prospective loans through financial analysis and other risk assessments
Manage collections activities for all past due financial accounts
Secure all required information to fulfill customer applications for products and services with strong attention to detail
Who you are as the successful candidate:
Excellent communicator who is people and results-oriented, looking to drive sales and increase customer satisfaction
Compassionate and operate with integrity on every sale – will care deeply for our customers!
You bring some experience in a customer-facing environment
Able to pass background checks (criminal, employment, and credit)
Why should you work for goeasy?
To learn more about our phenomenal culture, check out the video below or go to http://goeasy.com/careers/
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. This means that we are committed to cultivating and preserving a work culture where we celebrate who we are, where everyone feels seen and heard and where every employee can fulfill their potential. As an equal opportunity employer, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.
easyfinancial is one of Canada’s leading non-prime lenders, we pride ourselves on helping everyday Canadians achieve their personal and financial goals through secured and unsecured loans up to $100,000, when everyone else says no.
As a Financial Service Representative, you’ll be responsible for generating sales and managing overdue accounts through direct engagement with customers, helping them build their credit through monthly payments.
No experience, but looking for a career opportunity? We offer full comprehensive training programs to equip you with the tools needed for success.
What’s in it for you:
Benefits and Perks package which goes beyond your base salary:
Financial
Monthly, quarterly, and semi-annual incentive plans
RRSP and Employee Share Purchase Plan matching
Health & Lifestyle
Extended healthcare coverage, including Mental Health and on-demand virtual healthcare
5 personal days, company paid volunteer days, Sundays off + paid birthday off in addition to paid vacation days
Perks
Perkopolis employee discount program
REMIC Licensing is available
Employee discounts on furniture, electronics, and appliances
easyloans – employees have access to loans at lower interest rates
Tuition Assistance Program
Recognition
Opportunities for monthly, quarterly, and semi-annual awards
Leadership development programs – over 70% internal promotion rate!
What you will do:
Build superior customer sales experiences by welcoming and engaging customers in person, over the phone, and by email
Demonstrate compassion and empathy for our customers by understanding their situation and needs and matching them to a suitable financial product
Educate and empower customers to achieve their financial goals through building their credit
Capitalize on financial cross-sales and add-on products
Communicate the terms and conditions of our financial products
Review and evaluate prospective loans through financial analysis and other risk assessments
Manage collections activities for all past due financial accounts
Secure all required information to fulfill customer applications for products and services with strong attention to detail
Who you are as the successful candidate:
Excellent communicator who is people and results-oriented, looking to drive sales and increase customer satisfaction
Compassionate and operate with integrity on every sale – will care deeply for our customers!
You bring some experience in a customer-facing environment
Able to pass background checks (criminal, employment, and credit)
Why should you work for goeasy?
To learn more about our phenomenal culture, check out the video below or go to http://goeasy.com/careers/
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. This means that we are committed to cultivating and preserving a work culture where we celebrate who we are, where everyone feels seen and heard and where every employee can fulfill their potential. As an equal opportunity employer, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.
$19.00 to $21.00 per hour
Business Unit
easyhome> Nanaimo (eh 104)
Location
Nanaimo, British Columbia
If you are looking to join one of Canada’s fastest growing companies, goeasy Ltd. is the place for you! Recognized as one of North America’s Most Engaged Workplaces, we want the best to join our team.
easyhome is Canada’s largest lease-to-own business! We pride ourselves on helping everyday Canadians achieve their personal and financial goals by making home goods affordable through weekly and monthly payment plans.
As a Leasing Specialist, you’ll be responsible for generating sales of our home goods through direct engagement with our customers, helping them find their desired product on an affordable payment plan.
No experience, but looking for a career opportunity? We offer full comprehensive training programs to equip you with the tools needed for success.
What’s in it for you:
Benefits and Perks package which goes beyond your base salary:
Financial
Monthly incentive plans
RRSP and Employee Share Purchase Plan matching
Health & Lifestyle
Extended healthcare coverage, including Mental Health and on-demand virtual healthcare
5 personal days, company paid volunteer days, Sundays off + paid birthday off in addition to paid vacation days
Perks
Perkopolis employee discount program
Employee discounts on furniture, electronics, and appliances
easyloans – employees have access to loans at lower interest rates
Tuition Assistance Program
Recognition
Opportunities for monthly, quarterly, and annual awards
Leadership development programs – over 70% internal promotion rate!
What you will do:
Buildsuperior customer sales experiences by welcoming and engaging customers in person, over the phone, and by email
Demonstratecompassion and empathy for our customers by understanding their situation and needs
Educate and empower customers to achieve their financial goals through building their credit
Capitalizeon various cross-sales and add-on products maximizing retail store growth
Communicatethe terms and conditions of our financial products
Support retail operationsby managing customer accounts, collection activities, and the merchandising and maintenance of the store
Secureall required information to fulfill customer applications for products and services with strong attention to detail
Be open by transparently communicating the terms and conditions of our lease agreements and follow best in class sales practices to minimize future collections
What we are looking for:
Excellent communicator who is people and results-oriented looking to drive sales and increase customer satisfaction
Compassionate and operate with integrity on every sale – will care deeply for our customers!
Some experience in a customer-facing environment
Able to pass background checks (criminal, employment)
Full class driver’s license is considered an asset
Ability to lift 50+ pounds is considered an asset
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. This means that we are committed to cultivating and preserving a work culture where we celebrate who we are, where everyone feels seen and heard and where every employee can fulfill their potential. As an equal opportunity employer, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.
easyhome is Canada’s largest lease-to-own business! We pride ourselves on helping everyday Canadians achieve their personal and financial goals by making home goods affordable through weekly and monthly payment plans.
As a Leasing Specialist, you’ll be responsible for generating sales of our home goods through direct engagement with our customers, helping them find their desired product on an affordable payment plan.
No experience, but looking for a career opportunity? We offer full comprehensive training programs to equip you with the tools needed for success.
What’s in it for you:
Benefits and Perks package which goes beyond your base salary:
Financial
Monthly incentive plans
RRSP and Employee Share Purchase Plan matching
Health & Lifestyle
Extended healthcare coverage, including Mental Health and on-demand virtual healthcare
5 personal days, company paid volunteer days, Sundays off + paid birthday off in addition to paid vacation days
Perks
Perkopolis employee discount program
Employee discounts on furniture, electronics, and appliances
easyloans – employees have access to loans at lower interest rates
Tuition Assistance Program
Recognition
Opportunities for monthly, quarterly, and annual awards
Leadership development programs – over 70% internal promotion rate!
What you will do:
Buildsuperior customer sales experiences by welcoming and engaging customers in person, over the phone, and by email
Demonstratecompassion and empathy for our customers by understanding their situation and needs
Educate and empower customers to achieve their financial goals through building their credit
Capitalizeon various cross-sales and add-on products maximizing retail store growth
Communicatethe terms and conditions of our financial products
Support retail operationsby managing customer accounts, collection activities, and the merchandising and maintenance of the store
Secureall required information to fulfill customer applications for products and services with strong attention to detail
Be open by transparently communicating the terms and conditions of our lease agreements and follow best in class sales practices to minimize future collections
What we are looking for:
Excellent communicator who is people and results-oriented looking to drive sales and increase customer satisfaction
Compassionate and operate with integrity on every sale – will care deeply for our customers!
Some experience in a customer-facing environment
Able to pass background checks (criminal, employment)
Full class driver’s license is considered an asset
Ability to lift 50+ pounds is considered an asset
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. This means that we are committed to cultivating and preserving a work culture where we celebrate who we are, where everyone feels seen and heard and where every employee can fulfill their potential. As an equal opportunity employer, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.
Business Unit
Head Office
Location
Mississauga, Ontario
Join one of Canada’s fastest-growing companies and be part of something extraordinary – welcome to goeasy! At goeasy, our people and culture are at the heart of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades such as Waterstone Canada’s Most Admired Corporate Cultures, Canada’s Top Growing Companies, and the TSX30, highlighting us as one of the top performers on the TSX. We’re also thrilled to be named a Greater Toronto Top Employer and proudly certified as a Great Place to Work®. These honours reflect our commitment to fostering an inclusive, high-performance culture where talent thrives, and innovation drives us forward.
As one of Canada’s leading alternative consumer lenders, we’re passionate about helping everyday Canadians create a brighter future. Our vision is to provide a path to a better tomorrow, today. We offer a full range of products, including non-prime leasing, unsecured and secured loans, and point-of-sale financing through easyhome, easyfinancial, and LendCare. If you're seeking an exciting, high-growth environment where your contributions truly matter, we want to hear from you! Join us, and together, let's create a future of financial empowerment.
Role Overview:
At goeasy, we're on the lookout for a visionary leader to revolutionize our customer experience. As Vice President, Customer Management & Engagement (Digital Products), you’ll drive the strategy for the entire customer journey, from lifecycle management to digital product development and customer experience. Your focus will be on building customer loyalty, driving satisfaction, and fueling sustainable growth through innovative solutions and actionable insights.
Leading dynamic teams across digital engagement platforms (mobile app, online tools) and customer lifecycle strategy, you'll oversee key CX initiatives such as Voice of Customer, NPS, and sentiment analysis. You'll also lead the development of a powerful customer segmentation strategy, delivering personalized, impactful experiences that make a real difference for our customers and the business.
In this senior leadership position, you will directly influence how millions of Canadians interact with the goeasy brand, turning every touchpoint into an opportunity for meaningful connection and lasting value.
Key Responsibilities
Customer Lifecycle & Engagement Strategy
Lead enterprise strategy to deepen customer relationships throughout the lifecycle
Develop and scale customer segmentation and lifecycle strategies
Integrate segmentation and LTV frameworks into marketing, product, and personalization
Optimize journeys across onboarding, activation, engagement, and retention
Drive engagement KPIs including adoption, usage, cross-sell, churn reduction, and loyalty
Digital Product Ownership
Own strategy, roadmap, and performance for digital products (mobile app, online account tools)
Deliver intuitive, high-impact digital experiences that support customer self-service and satisfaction
Use analytics and VOC insights to drive continuous product enhancement and business growth
Customer Experience & Satisfaction
Lead CX strategy across all customer channels
Oversee CSAT, NPS, and VOC programs to capture and apply customer feedback
Partner cross-functionally to embed insights into product design and service delivery
Portfolio Growth & Customer-Centric Strategy
Drive usage, retention, and LTV through personalized, data-driven engagement
Use segmentation and predictive analytics to align customer needs with business goals
Ensure compliance and alignment with risk and financial frameworks
Leadership & Collaboration
Lead cross-functional teams across lifecycle, CX, analytics, and digital product
Influence enterprise strategy and customer investment decisions
Foster a culture of innovation, accountability, and customer empathy
Key Qualifications:
Bachelor’s degree in Business, Marketing, or related field; MBA preferred
12+ years in customer management, digital product, lifecycle marketing, or transformation (preferably in financial services or consumer tech.
Deep expertise in establishing measurement frameworks used to measure existing customer profitability; customer lifetime value (LTV)
Deep expertise in digital product management including mobile app proficiency
Proven track record of improving customer metrics and turning insights into strategic action.
Strong leadership presence, communication skills, and ability to influence
Highly data-driven with experience using analytics to drive change and optimize performance.
Internal Applicants: please apply through the link and provide written endorsement from your current manager.
Diversity, Inclusion, and Equal Opportunity Employment:
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. This means that we are committed to cultivating and preserving a work culture where we celebrate who we are, where everyone feels seen and heard and where every employee can fulfill their potential. As an equal opportunity employer, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.
Additional Information:
All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire. We thank all interested applicants, however we will only be contacting those for interview who possess the skills and qualifications outlined above.
#LI-RU1
Join one of Canada’s fastest-growing companies and be part of something extraordinary – welcome to goeasy! At goeasy, our people and culture are at the heart of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades such as Waterstone Canada’s Most Admired Corporate Cultures, Canada’s Top Growing Companies, and the TSX30, highlighting us as one of the top performers on the TSX. We’re also thrilled to be named a Greater Toronto Top Employer and proudly certified as a Great Place to Work®. These honours reflect our commitment to fostering an inclusive, high-performance culture where talent thrives, and innovation drives us forward.
As one of Canada’s leading alternative consumer lenders, we’re passionate about helping everyday Canadians create a brighter future. Our vision is to provide a path to a better tomorrow, today. We offer a full range of products, including non-prime leasing, unsecured and secured loans, and point-of-sale financing through easyhome, easyfinancial, and LendCare. If you're seeking an exciting, high-growth environment where your contributions truly matter, we want to hear from you! Join us, and together, let's create a future of financial empowerment.
Role Overview:
The Vice President, easyhome Operations, will be a pivotal leadership role responsible for the transformation of the easyhome business. As an established yet evolving Canadian brand, easyhome is entering a new chapter — one focused on operational excellence, scalability, and innovation. This role combines hands-on retail operations expertise with a future-facing mandate to drive organizational transformation, enhanced data insights, and operational efficiency across the easyhome network.
This leader will serve as a key enabler for our Divisional Vice Presidents (DVPs), freeing these leaders to focus on sales by taking ownership of operational initiatives, performance insights, and cross-functional execution. Core functional areas of oversight include: Retail Operations, Merchandising, Analytics and Insights, Real Estate & Facilities
Key Responsibilities:
Operational Leadership & Transformation
Lead the operational strategy for easyhome, ensuring excellence across store operations and alignment with business growth goals.
Design and implement scalable operational frameworks that optimize processes and integrate automation for current and future expansion.
Partner with DVPs to support store-level execution, relieving them of project burden and enabling focus on sales performance.
Data & Performance Management
Build robust analytics capabilities that generate actionable insights across core and emerging business lines.
Manage the Audit & Inspection function to ensure regular field visits and compliance with operational standards.
Advocate for system enhancements to improve data flow and insight generation, operating effectively within current system limitations.
New Business & Product Development
Lead the evaluation, incubation, and operationalization of new business initiatives, including affiliate verticals such as telco and value-added services.
Develop models for new product deployment and performance tracking across the network.
Cross-Functional Collaboration & Vendor Management
Serve as a key liaison between easyhome operations and enterprise functions such as Marketing, IT, Finance, and Real Estate.
Collaborate with Marketing to align brand execution, local store marketing, and campaign deployment.
Optimize purchasing practices to drive cost efficiencies and leverage buying power, while developing strategic vendor relationships aligned with business goals.
Real Estate, Facilities & Organizational Efficiency
Provide strategic input into real estate planning, including site selection, lease strategy, store maintenance, and construction priorities.
Establish streamlined processes for managing ongoing maintenance requests and operational tickets.
Identify opportunities for continuous improvement in organizational structure, roles, and workflows to enhance productivity and clarity.
Key Qualifications:
A minimum of 10 years of leadership experience in retail operations or consumer-focused business environments, with at least 5 years in a senior management or executive role.
Bachelor's degree in Business Administration, Operations Management, or a related field. MBA or advanced degree is a plus.
Proven expertise in driving operational transformation, process optimization, and implementing scalable frameworks that align with business growth objectives.
Strong background in data analysis and performance management, with the ability to leverage insights to drive operational efficiency and business performance.
Experience leading cross-functional teams and collaborating with departments such as Marketing, IT, Finance, and Real Estate to align strategies and drive execution.
Extensive vendor management experience, optimizing purchasing practices to drive cost efficiencies and build strategic vendor relationships.
Track record of successfully managing real estate and facilities operations, including site selection, lease strategy, and maintenance.
Strong project management and organizational skills, with a focus on delivering results in a fast-paced, high-growth environment.
Experience in the consumer lending or retail leasing industries is an advantage.
Internal Applicants: please apply through the job posting on the company careers page and provide written endorsement from your current manager.
Diversity, Inclusion, and Equal Opportunity Employment:
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. This means that we are committed to cultivating and preserving a work culture where we celebrate who we are, where everyone feels seen and heard and where every employee can fulfill their potential. As an equal opportunity employer, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.
Additional Information:
All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire. We thank all interested applicants, however we will only be contacting those for interview who possess the skills and qualifications outlined above.
#LI-RU1
$18.00 per hour
Business Unit
easyhome> Courtenay (eh 111)
Location
Courtenay, British Columbia
If you are looking to join one of Canada’s fastest growing companies, goeasy Ltd. is the place for you! Recognized as one of North America’s Most Engaged Workplaces, we want the best to join our team.
easyhome is Canada’s largest lease-to-own business! We pride ourselves on helping everyday Canadians achieve their personal and financial goals by making home goods affordable through weekly and monthly payment plans.
As a Leasing Specialist, you’ll be responsible for generating sales of our home goods through direct engagement with our customers, helping them find their desired product on an affordable payment plan.
No experience, but looking for a career opportunity? We offer full comprehensive training programs to equip you with the tools needed for success.
What’s in it for you:
Benefits and Perks package which goes beyond your base salary:
Financial
Monthly incentive plans
RRSP and Employee Share Purchase Plan matching
Health & Lifestyle
Extended healthcare coverage, including Mental Health and on-demand virtual healthcare
5 personal days, company paid volunteer days, Sundays off + paid birthday off in addition to paid vacation days
Perks
Perkopolis employee discount program
Employee discounts on furniture, electronics, and appliances
easyloans – employees have access to loans at lower interest rates
Tuition Assistance Program
Recognition
Opportunities for monthly, quarterly, and annual awards
Leadership development programs – over 70% internal promotion rate!
What you will do:
Build superior customer sales experiences by welcoming and engaging customers in person, over the phone, and by email
Demonstrate compassion and empathy for our customers by understanding their situation and needs
Educate and empower customers to achieve their financial goals through building their credit
Capitalize on various cross-sales and add-on products maximizing retail store growth
Communicate the terms and conditions of our financial products
Support retail operations by managing customer accounts, collection activities, and the merchandising and maintenance of the store
Secure all required information to fulfill customer applications for products and services with strong attention to detail
Be open by transparently communicating the terms and conditions of our lease agreements and follow best in class sales practices to minimize future collections
What we are looking for:
Excellent communicator who is people and results-oriented looking to drive sales and increase customer satisfaction
Compassionate and operate with integrity on every sale – will care deeply for our customers!
Some experience in a customer-facing environment
Able to pass background checks (criminal, employment)
Full class driver’s license is considered an asset
Ability to lift 50+ pounds is considered an asset
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. This means that we are committed to cultivating and preserving a work culture where we celebrate who we are, where everyone feels seen and heard and where every employee can fulfill their potential. As an equal opportunity employer, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.
easyhome is Canada’s largest lease-to-own business! We pride ourselves on helping everyday Canadians achieve their personal and financial goals by making home goods affordable through weekly and monthly payment plans.
As a Leasing Specialist, you’ll be responsible for generating sales of our home goods through direct engagement with our customers, helping them find their desired product on an affordable payment plan.
No experience, but looking for a career opportunity? We offer full comprehensive training programs to equip you with the tools needed for success.
What’s in it for you:
Benefits and Perks package which goes beyond your base salary:
Financial
Monthly incentive plans
RRSP and Employee Share Purchase Plan matching
Health & Lifestyle
Extended healthcare coverage, including Mental Health and on-demand virtual healthcare
5 personal days, company paid volunteer days, Sundays off + paid birthday off in addition to paid vacation days
Perks
Perkopolis employee discount program
Employee discounts on furniture, electronics, and appliances
easyloans – employees have access to loans at lower interest rates
Tuition Assistance Program
Recognition
Opportunities for monthly, quarterly, and annual awards
Leadership development programs – over 70% internal promotion rate!
What you will do:
Build superior customer sales experiences by welcoming and engaging customers in person, over the phone, and by email
Demonstrate compassion and empathy for our customers by understanding their situation and needs
Educate and empower customers to achieve their financial goals through building their credit
Capitalize on various cross-sales and add-on products maximizing retail store growth
Communicate the terms and conditions of our financial products
Support retail operations by managing customer accounts, collection activities, and the merchandising and maintenance of the store
Secure all required information to fulfill customer applications for products and services with strong attention to detail
Be open by transparently communicating the terms and conditions of our lease agreements and follow best in class sales practices to minimize future collections
What we are looking for:
Excellent communicator who is people and results-oriented looking to drive sales and increase customer satisfaction
Compassionate and operate with integrity on every sale – will care deeply for our customers!
Some experience in a customer-facing environment
Able to pass background checks (criminal, employment)
Full class driver’s license is considered an asset
Ability to lift 50+ pounds is considered an asset
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. This means that we are committed to cultivating and preserving a work culture where we celebrate who we are, where everyone feels seen and heard and where every employee can fulfill their potential. As an equal opportunity employer, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.
If you are looking to join one of Canada’s fastest growing companies, goeasy Ltd. is the place for you! Recognized as one of North America’s Most Engaged Workplaces, we want the best to join our team.
easyhome is Canada’s largest lease-to-own business! We pride ourselves on helping everyday Canadians achieve their personal and financial goals by making home goods affordable through weekly and monthly payment plans.
As a Leasing Specialist, you’ll be responsible for generating sales of our home goods through direct engagement with our customers, helping them find their desired product on an affordable payment plan.
No experience, but looking for a career opportunity? We offer full comprehensive training programs to equip you with the tools needed for success.
What’s in it for you:
Benefits and Perks package which goes beyond your base salary:
Financial
Monthly incentive plans
RRSP and Employee Share Purchase Plan matching
Health & Lifestyle
Extended healthcare coverage, including Mental Health and on-demand virtual healthcare
5 personal days, company paid volunteer days, Sundays off + paid birthday off in addition to paid vacation days
Perks
Perkopolis employee discount program
Employee discounts on furniture, electronics, and appliances
easyloans – employees have access to loans at lower interest rates
Tuition Assistance Program
Recognition
Opportunities for monthly, quarterly, and annual awards
Leadership development programs – over 70% internal promotion rate!
What you will do:
Buildsuperior customer sales experiences by welcoming and engaging customers in person, over the phone, and by email
Demonstratecompassion and empathy for our customers by understanding their situation and needs
Educate and empower customers to achieve their financial goals through building their credit
Capitalizeon various cross-sales and add-on products maximizing retail store growth
Communicatethe terms and conditions of our financial products
Support retail operationsby managing customer accounts, collection activities, and the merchandising and maintenance of the store
Secureall required information to fulfill customer applications for products and services with strong attention to detail
Be open by transparently communicating the terms and conditions of our lease agreements and follow best in class sales practices to minimize future collections
What we are looking for:
Excellent communicator who is people and results-oriented looking to drive sales and increase customer satisfaction
Compassionate and operate with integrity on every sale – will care deeply for our customers!
Some experience in a customer-facing environment
Able to pass background checks (criminal, employment)
Full class driver’s license is considered an asset
Ability to lift 50+ pounds is considered an asset
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. This means that we are committed to cultivating and preserving a work culture where we celebrate who we are, where everyone feels seen and heard and where every employee can fulfill their potential. As an equal opportunity employer, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.
easyhome is Canada’s largest lease-to-own business! We pride ourselves on helping everyday Canadians achieve their personal and financial goals by making home goods affordable through weekly and monthly payment plans.
As a Leasing Specialist, you’ll be responsible for generating sales of our home goods through direct engagement with our customers, helping them find their desired product on an affordable payment plan.
No experience, but looking for a career opportunity? We offer full comprehensive training programs to equip you with the tools needed for success.
What’s in it for you:
Benefits and Perks package which goes beyond your base salary:
Financial
Monthly incentive plans
RRSP and Employee Share Purchase Plan matching
Health & Lifestyle
Extended healthcare coverage, including Mental Health and on-demand virtual healthcare
5 personal days, company paid volunteer days, Sundays off + paid birthday off in addition to paid vacation days
Perks
Perkopolis employee discount program
Employee discounts on furniture, electronics, and appliances
easyloans – employees have access to loans at lower interest rates
Tuition Assistance Program
Recognition
Opportunities for monthly, quarterly, and annual awards
Leadership development programs – over 70% internal promotion rate!
What you will do:
Buildsuperior customer sales experiences by welcoming and engaging customers in person, over the phone, and by email
Demonstratecompassion and empathy for our customers by understanding their situation and needs
Educate and empower customers to achieve their financial goals through building their credit
Capitalizeon various cross-sales and add-on products maximizing retail store growth
Communicatethe terms and conditions of our financial products
Support retail operationsby managing customer accounts, collection activities, and the merchandising and maintenance of the store
Secureall required information to fulfill customer applications for products and services with strong attention to detail
Be open by transparently communicating the terms and conditions of our lease agreements and follow best in class sales practices to minimize future collections
What we are looking for:
Excellent communicator who is people and results-oriented looking to drive sales and increase customer satisfaction
Compassionate and operate with integrity on every sale – will care deeply for our customers!
Some experience in a customer-facing environment
Able to pass background checks (criminal, employment)
Full class driver’s license is considered an asset
Ability to lift 50+ pounds is considered an asset
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. This means that we are committed to cultivating and preserving a work culture where we celebrate who we are, where everyone feels seen and heard and where every employee can fulfill their potential. As an equal opportunity employer, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.
Business Unit
8 Business Units
Location
8 Locations
If you are looking to join one of Canada’s fastest growing companies, goeasy Ltd. is the place for you! Recognized as one of North America’s Most Engaged Workplaces, we want the best to join our team.
easyfinancial is one of Canada’s leading non-prime lenders, we pride ourselves on helping everyday Canadians achieve their personal and financial goals through secured and unsecured loans up to $100,000, when everyone else says no.
As a Financial Service Representative, you’ll be responsible for generating sales and managing overdue accounts through direct engagement with customers, helping them build their credit through monthly payments.
No experience, but looking for a career opportunity? We offer full comprehensive training programs to equip you with the tools needed for success.
What’s in it for you:
Benefits and Perks package which goes beyond your base salary:
Financial
Monthly, quarterly, and semi-annual incentive plans
RRSP and Employee Share Purchase Plan matching
Health & Lifestyle
Extended healthcare coverage, including Mental Health and on-demand virtual healthcare
5 personal days, company paid volunteer days, Sundays off + paid birthday off in addition to paid vacation days
Perks
Perkopolis employee discount program
REMIC Licensing is available
Employee discounts on furniture, electronics, and appliances
easyloans – employees have access to loans at lower interest rates
Tuition Assistance Program
Recognition
Opportunities for monthly, quarterly, and semi-annual awards
Leadership development programs – over 70% internal promotion rate!
What you will do:
Build superior customer sales experiences by welcoming and engaging customers in person, over the phone, and by email
Demonstrate compassion and empathy for our customers by understanding their situation and needs and matching them to a suitable financial product
Educate and empower customers to achieve their financial goals through building their credit
Capitalize on financial cross-sales and add-on products
Communicate the terms and conditions of our financial products
Review and evaluate prospective loans through financial analysis and other risk assessments
Manage collections activities for all past due financial accounts
Secure all required information to fulfill customer applications for products and services with strong attention to detail
Who you are as the successful candidate:
Excellent communicator who is people and results-oriented, looking to drive sales and increase customer satisfaction
Compassionate and operate with integrity on every sale – will care deeply for our customers!
You bring some experience in a customer-facing environment
Able to pass background checks (criminal, employment, and credit)
Why should you work for goeasy?
To learn more about our phenomenal culture, check out the video below or go to http://goeasy.com/careers/
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. This means that we are committed to cultivating and preserving a work culture where we celebrate who we are, where everyone feels seen and heard and where every employee can fulfill their potential. As an equal opportunity employer, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.
easyfinancial is one of Canada’s leading non-prime lenders, we pride ourselves on helping everyday Canadians achieve their personal and financial goals through secured and unsecured loans up to $100,000, when everyone else says no.
As a Financial Service Representative, you’ll be responsible for generating sales and managing overdue accounts through direct engagement with customers, helping them build their credit through monthly payments.
No experience, but looking for a career opportunity? We offer full comprehensive training programs to equip you with the tools needed for success.
What’s in it for you:
Benefits and Perks package which goes beyond your base salary:
Financial
Monthly, quarterly, and semi-annual incentive plans
RRSP and Employee Share Purchase Plan matching
Health & Lifestyle
Extended healthcare coverage, including Mental Health and on-demand virtual healthcare
5 personal days, company paid volunteer days, Sundays off + paid birthday off in addition to paid vacation days
Perks
Perkopolis employee discount program
REMIC Licensing is available
Employee discounts on furniture, electronics, and appliances
easyloans – employees have access to loans at lower interest rates
Tuition Assistance Program
Recognition
Opportunities for monthly, quarterly, and semi-annual awards
Leadership development programs – over 70% internal promotion rate!
What you will do:
Build superior customer sales experiences by welcoming and engaging customers in person, over the phone, and by email
Demonstrate compassion and empathy for our customers by understanding their situation and needs and matching them to a suitable financial product
Educate and empower customers to achieve their financial goals through building their credit
Capitalize on financial cross-sales and add-on products
Communicate the terms and conditions of our financial products
Review and evaluate prospective loans through financial analysis and other risk assessments
Manage collections activities for all past due financial accounts
Secure all required information to fulfill customer applications for products and services with strong attention to detail
Who you are as the successful candidate:
Excellent communicator who is people and results-oriented, looking to drive sales and increase customer satisfaction
Compassionate and operate with integrity on every sale – will care deeply for our customers!
You bring some experience in a customer-facing environment
Able to pass background checks (criminal, employment, and credit)
Why should you work for goeasy?
To learn more about our phenomenal culture, check out the video below or go to http://goeasy.com/careers/
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. This means that we are committed to cultivating and preserving a work culture where we celebrate who we are, where everyone feels seen and heard and where every employee can fulfill their potential. As an equal opportunity employer, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.
Business Unit
easyfinancial> Wetaskiwin (efs 2216)
Location
Wetaskiwin, Alberta
If you are looking to join one of Canada’s fastest growing companies, goeasy Ltd. is the place for you! Recognized as one of North America’s Most Engaged Workplaces, we want the best to join our team.
easyfinancial is one of Canada’s leading non-prime lenders, we pride ourselves on helping everyday Canadians achieve their personal and financial goals through secured and unsecured loans up to $100,000, when everyone else says no.
As a Financial Service Representative, you’ll be responsible for generating sales and managing overdue accounts through direct engagement with customers, helping them build their credit through monthly payments.
No experience, but looking for a career opportunity? We offer full comprehensive training programs to equip you with the tools needed for success.
What’s in it for you:
Benefits and Perks package which goes beyond your base salary:
Financial
Monthly, quarterly, and semi-annual incentive plans
RRSP and Employee Share Purchase Plan matching
Health & Lifestyle
Extended healthcare coverage, including Mental Health and on-demand virtual healthcare
5 personal days, company paid volunteer days, Sundays off + paid birthday off in addition to paid vacation days
Perks
Perkopolis employee discount program
REMIC Licensing is available
Employee discounts on furniture, electronics, and appliances
easyloans – employees have access to loans at lower interest rates
Tuition Assistance Program
Recognition
Opportunities for monthly, quarterly, and semi-annual awards
Leadership development programs – over 70% internal promotion rate!
What you will do:
Build superior customer sales experiences by welcoming and engaging customers in person, over the phone, and by email
Demonstrate compassion and empathy for our customers by understanding their situation and needs and matching them to a suitable financial product
Educate and empower customers to achieve their financial goals through building their credit
Capitalize on financial cross-sales and add-on products
Communicate the terms and conditions of our financial products
Review and evaluate prospective loans through financial analysis and other risk assessments
Manage collections activities for all past due financial accounts
Secure all required information to fulfill customer applications for products and services with strong attention to detail
Who you are as the successful candidate:
Excellent communicator who is people and results-oriented, looking to drive sales and increase customer satisfaction
Compassionate and operate with integrity on every sale – will care deeply for our customers!
You bring some experience in a customer-facing environment
Able to pass background checks (criminal, employment, and credit)
Why should you work for goeasy?
To learn more about our phenomenal culture, check out the video below or go to http://goeasy.com/careers/
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. This means that we are committed to cultivating and preserving a work culture where we celebrate who we are, where everyone feels seen and heard and where every employee can fulfill their potential. As an equal opportunity employer, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.
easyfinancial is one of Canada’s leading non-prime lenders, we pride ourselves on helping everyday Canadians achieve their personal and financial goals through secured and unsecured loans up to $100,000, when everyone else says no.
As a Financial Service Representative, you’ll be responsible for generating sales and managing overdue accounts through direct engagement with customers, helping them build their credit through monthly payments.
No experience, but looking for a career opportunity? We offer full comprehensive training programs to equip you with the tools needed for success.
What’s in it for you:
Benefits and Perks package which goes beyond your base salary:
Financial
Monthly, quarterly, and semi-annual incentive plans
RRSP and Employee Share Purchase Plan matching
Health & Lifestyle
Extended healthcare coverage, including Mental Health and on-demand virtual healthcare
5 personal days, company paid volunteer days, Sundays off + paid birthday off in addition to paid vacation days
Perks
Perkopolis employee discount program
REMIC Licensing is available
Employee discounts on furniture, electronics, and appliances
easyloans – employees have access to loans at lower interest rates
Tuition Assistance Program
Recognition
Opportunities for monthly, quarterly, and semi-annual awards
Leadership development programs – over 70% internal promotion rate!
What you will do:
Build superior customer sales experiences by welcoming and engaging customers in person, over the phone, and by email
Demonstrate compassion and empathy for our customers by understanding their situation and needs and matching them to a suitable financial product
Educate and empower customers to achieve their financial goals through building their credit
Capitalize on financial cross-sales and add-on products
Communicate the terms and conditions of our financial products
Review and evaluate prospective loans through financial analysis and other risk assessments
Manage collections activities for all past due financial accounts
Secure all required information to fulfill customer applications for products and services with strong attention to detail
Who you are as the successful candidate:
Excellent communicator who is people and results-oriented, looking to drive sales and increase customer satisfaction
Compassionate and operate with integrity on every sale – will care deeply for our customers!
You bring some experience in a customer-facing environment
Able to pass background checks (criminal, employment, and credit)
Why should you work for goeasy?
To learn more about our phenomenal culture, check out the video below or go to http://goeasy.com/careers/
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. This means that we are committed to cultivating and preserving a work culture where we celebrate who we are, where everyone feels seen and heard and where every employee can fulfill their potential. As an equal opportunity employer, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.
Business Unit
Support Centre Mississauga
Location
Mississauga, Ontario
Join one of Canada’s fastest-growing companies and be part of something extraordinary – welcome to goeasy! At goeasy, our people and culture are at the heart of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades such as Waterstone Canada’s Most Admired Corporate Cultures, Canada’s Top Growing Companies, and the TSX30, highlighting us as one of the top performers on the TSX. We’re also thrilled to be named a Greater Toronto Top Employer and proudly certified as a Great Place to Work®. These honors reflect our commitment to fostering an inclusive, high-performance culture where talent thrives and innovation drives us forward.
As one of Canada’s leading alternative consumer lenders, we’re passionate about helping everyday Canadians create a brighter future. Our vision is to provide a path to a better tomorrow, today. We offer a full range of products, including non-prime leasing, unsecured and secured loans, and point-of-sale financing through easyhome, easyfinancial, and LendCare.
If you're seeking an exciting, high-growth environment where your contributions truly matter, we want to hear from you! Join us, and together, let's create a future of financial empowerment.
As the Director, Channel Strategy & Planning, you will enhance the performance of our easyfinancial, easyhome retail stores, and call centre sales organization. You will provide key business insights to drive sales strategy, improve revenue growth, and maximize channel potential. Your support will include labour planning, target setting, forecasting, and analysis.
You will continuously improve channel productivity through automation and process streamlining, leading initiatives to increase operational scale and reduce customer acquisition costs. You will develop performance scorecards to keep channel leaders focused on priorities and key metrics, and create sales programs to accelerate growth and remove barriers.
You will also develop weekly playbooks to impact last-mile sales execution, guided by performance trends, marketing activity, and new product introductions. Building strong partnerships with cross-functional teams (Marketing, BI, Finance, IT, HR, etc.) will be crucial to achieving our goal of becoming Canada’s Largest Non-Prime Lender!
What will you be doing?
Providing business insights that empower the sales organization with short-term decision-making and long-range strategic planning.
Supporting the Channel Vice Presidents with regular business reviews that highlight successes and opportunities for growth.
Providing day-to-day support for planning, forecasting, reporting, and labor management.
Partnering with departments such as HR, Marketing, IT, and BI to design and deliver performance programs and tools that drive a high-performance culture (e.g., incentives, contests, dashboards, ranking, etc.).
Working with cross-functional stakeholders to deliver go-to-market strategy and sales enablement on new products and services.
Being the prime contact representing the channels for internal stakeholder initiatives and projects.
Identifying potential process improvement opportunities and spearheading solutions.
Developing channel requirements for IT and BI for KPI performance reporting, by channel, region, level, branch, and employee.
Standardizing and automating processes to provide channels with all required performance reports.
Tracking key metrics, exceptions, and outliers, and providing recommended action items for improvement.
Maintaining stakeholder commitments to SLAs, scorecards, and project plans.
What experience do you have?
Bachelor’s Degree in Business or equivalent.
5+ years of operations experience with large channel or frontline teams.
5+ years of program leadership or project management experience.
Ability to work independently and with internal and partner teams.
Strong experience in sales/channels operations, planning, and analysis.
Understanding of Distribution, Channels, Sales, and supporting business functions.
Excellent analytical skills with attention to detail; experience with reporting and analytics applications preferred.
Strong written and verbal communication skills, including presentation skills.
Ability to work cross-functionally across the business.
Experience leading complex operational/strategic initiatives and change management.
Excellent project management skills and ability to handle multiple priorities.
Comfortable influencing decision-making at all levels and building relationships with partners and vendors.
We offer a Flexible Work Program that provides you the ability to work three days onsite per week, from our Mississauga office.
Internal Applicants: please apply through the link and provide written endorsement from your current manager.
Diversity, Inclusion, and Equal Opportunity Employment:
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. This means that we are committed to cultivating and preserving a work culture where we celebrate who we are, where everyone feels seen and heard and where every employee can fulfill their potential. As an equal opportunity employer, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.
Additional Information:
All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire. We thank all interested applicants, however we will only be contacting those for interview who possess the skills and qualifications outlined above.
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