Join easyhome — Canada’s largest lease-to-own business and a proud part of the goeasy family. At goeasy, our people and culture are the heartbeat of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades including being named one of Canada’s Top Growing Companies, certified as a Great Place to Work®, and recognized among the Best Workplaces for Women and for having one of the Most Trusted Executive Teams. These achievements speak to our commitment to building an inclusive, high-performance culture where people thrive and innovation drives us forward. 
At easyhome, we make more than home goods accessible — we help Canadians build brighter futures. Through flexible weekly and monthly payment plans, we give our customers the power to furnish their homes, improve their quality of life, and take steps toward stronger financial standing. If you’re passionate about making a difference, join us and be part of a team that empowers people to create comfortable, confident lives — one lease at a time. 
For internal applicants, please visit the internal HUB Hiring Page for eligibility criteria prior to application
Role Overview:
Reporting to the Senior Vice President and Chief Operating Officer of easyhome, the Divisional Vice President (DVP) will lead the strategic and operational direction of easyhome’s retail business. Responsible for driving profitable growth, the DVP will oversee a network of approximately 75 store locations and lead a high-performing team of 7–10 Regional Managers.
This executive will bring deep expertise in the Canadian retail landscape, including regional market dynamics and consumer behavior. The ideal candidate will also demonstrate strong awareness of evolving domestic and global retail trends, positioning easyhome for continued innovation and competitive advantage.
What You’ll Be Doing:

Providing strategic leadership and operational oversight to drive financial performance across the retail network, with a focus on sales growth, portfolio health, and disciplined expense management through the direct leadership of Regional Managers.
Prepare on a quarterly basis, or as otherwise required, a business plan for each of the Sales teams on actionable items to achieve the predetermined budget and sales targets;
Drive sales and profitability while setting and ensuring compliance of store financial plans and sales budgets including operational headcount, overtime spend/labour cost
Serve as a key liaison between easyhome retail operations and enterprise functions such as Human Resources, Marketing, IT, Finance, Real Estate etc.
Develop and maintain strategic store operations, procedures and policies with a focus on transformation/modernization of the easyhome business
Manage performance and development plans for Store Management and Regional Retail Managers, taking ownership of succession planning within your Division of retail leadership with an emphasis on developing internal leaders for the Regional Manager position
Ensure consistency in standards by training and developing Regional Retail Managers on company processes, policies, procedures, marketing principles, sales strategies and people leadership
Participate in the recruitment process while maintaining talent pipelines to ensure the placement of the right people in the right branches
Ensure execution of Operations Standards within the Division including adherence to operating protocols, underwriting criteria, and general legal and legislative compliance
Ensure alignment to the strategic vision, development and management of the easyhome Division to the overall corporate vision and strategy
Manage employee engagement, retention, turnover, bench strength of internal talent and promote a respectful workplace where individual team members are supported to do their best work
Qualifications

Minimum 5–10 years of progressive success in senior retail operations, ideally overseeing multiple regions and store formats. A strong operational and systems mindset is essential—early success in this role will depend on the ability to implement a disciplined, data-driven approach to KPIs and performance optimization.
Proven ability to lead and develop senior leadership teams, including direct oversight of Director-level reports across varied functions. Demonstrated success in building accountable, high-performing teams that consistently exceed expectations.
Experience reporting directly to C-suite leaders (e.g., CEO, COO) and influencing strategic business decisions at the highest organizational levels.
Extensive retail leadership experience, with a strong track record of driving aggressive, targeted portfolio and outlet growth in a multi-region environment.
Self-starter and hands-on leader, known for leading by example, driving change, and cultivating a culture of ownership, accountability, and continuous improvement.
Strong motivational and communication skills, with a demonstrated ability to inspire and engage large, geographically dispersed teams.
Experience in or exposure to alternative financial services is considered a strong asset.
 
Note: While we are open to talent across various provinces in Canada, this role requires in-person presence at our Mississauga, Ontario head office a minimum of two days per week. 
 
 Diversity, Inclusion, and Equal Opportunity Employment: 
 At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. goeasy is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. As an equal opportunity employer, we are committed to providing accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Please let the talent acquisition team know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs. 
 Additional Information: All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.  
 We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above. 

Additional Information:
All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.  We thank all interested applicants, however we will only be contacting those for interview who possess the skills and qualifications outlined above.

Join one of Canada’s fastest-growing companies and be part of something extraordinary – welcome to goeasy! At goeasy, our people and culture are at the heart of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades such as Waterstone Canada’s Most Admired Corporate Cultures, Canada’s Top Growing Companies, and the TSX30, highlighting us as one of the top performers on the TSX. We’re also thrilled to be named a Greater Toronto Top Employer and proudly certified as a Great Place to Work®. These honors reflect our commitment to fostering an inclusive, high-performance culture where talent thrives and innovation drives us forward.
As one of Canada’s leading alternative consumer lenders, we’re passionate about helping everyday Canadians create a brighter future. Our vision is to provide a path to a better tomorrow, today. We offer a full range of products, including non-prime leasing, unsecured and secured loans, and point-of-sale financing through easyhome, easyfinancial, and LendCare. If you're seeking an exciting, high-growth environment where your contributions truly matter, we want to hear from you! Join us, and together, let's create a future of financial empowerment.
We are seeking an energetic, hardworking, and motivated Bilingual (English/French) Human Resources Specialist to join our team. Reporting to the Manager of Human Resources, the Bilingual Employee Relations Specialist is primarily responsible for directly partnering with Management across the company to drive a consistent approach to interpretation and application of Company policies and practices while providing end-to-end support for corrective action and performance improvement processes. This individual needs to possess a strong understanding of company policies, procedures and employment law, while operating with respect, trust and integrity.
What will you be doing?

Providing high-quality consultation to management across the organization on strategies and approaches to manage complex employee issues.
Conducting employee investigations independently or in liaison with the internal Branch Audit team in accordance with company standards; professionally documenting findings and recommendations for appropriate resolution for review by Senior Leadership while maintaining confidentiality and integrity.
Overseeing and supporting the management team with performance management activities, including performance issues, progressive discipline/corrective action up to and including termination. This includes creating and/or reviewing documentation to support performance discussions (Written Warnings, Performance Improvement Plans, etc.).
Supporting the execution of ongoing HR initiatives such as the annual performance review process and employee engagement events.
Managing employee leaves of absence, return-to-work plans, and accommodation requests.
Actively supporting HR projects as they arise and continuously improving HR practices.
Coordinating with the management team on Health & Safety matters, including workplace injury situations.
Assisting employees and management with the interpretation of company policies and responding to inquiries and concerns.
Providing ongoing coaching and guidance to management to enhance their people management capabilities.
Maintaining current knowledge of and ensuring compliance with provincial employment laws.
Partnering with other teams within human resources to leverage employee relations insights to enhance training programs, onboarding, talent acquisition, rewards, and culture.
Performing other duties and responsibilities as assigned.
What experience do you have?

University/college degree or diploma in Human Resources or a related field.
Minimum of 1-3 years of Human Resources experience.
Fluent in English and French is required
Strong knowledge of provincial Employment Standards legislation, Human Rights, Health and Safety legislation, and other applicable employment laws.
Broad experience in policy and legislation interpretation, customer service, problem-solving, and conflict resolution.
Demonstrates discretion, confidentiality, sound judgment, and sensitivity in dealing with employee situations.
Strong time management and organizational skills, with attention to detail to manage work, competing deadlines, and sensitive projects.
Experience dealing with various levels of stakeholders across the company.
Advanced computer skills, with expertise in Microsoft Office and HRIS systems.
Superior interpersonal and communication skills (written, verbal, and presentation).
We offer a Flexible Work Program that provides you the ability to work three days onsite per week, from our Mississauga office.
Internal Applicants: please apply through the link and provide written endorsement from your current manager. Internal title will read Employee Relations Specialist
Why should you work for goeasy?
In keeping with our mission to create better tomorrows for our employees, each year goeasy commits to continuously enhancing its total rewards. Here are some of the perks we offer…
Financial Benefits:

Leverage our RRSP match and Employee Share Purchase Plan programs.
Annual bonus that rewards your hard work and dedication.
Employee discounts on furniture, electronics, and appliances.
MAT & PAT leave top-up.
Expand your financial knowledge through engaging Financial Literacy Learning opportunities.
Health and Lifestyle:

Enjoy company-paid volunteer days to give back to the community.
Access 24/7 healthcare with Virtual Doctor Appointments.
Personalize your benefits with a flexible modular benefits package.
Stay fit and energized with exclusive access to our on-site private gym at our head office.
Employee Perks:

Fuel your growth with the Tuition Assistance Program.
Double the impact of your generosity with Company Matched Charitable Donations.
Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others.
Enjoy a state-of-the-art office space with perks like a games room, a healthy snack program, a fitness studio, free gated parking, and more!
Diversity, Inclusion, and Equal Opportunity Employment:
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. This means that we are committed to cultivating and preserving a work culture where we celebrate who we are, where everyone feels seen and heard and where every employee can fulfill their potential. As an equal opportunity employer, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.
Additional Information:
All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.  We thank all interested applicants, however we will only be contacting those for interview who possess the skills and qualifications outlined above.
 
#LI-MM1

Our state-of-the-art contact center is the heartbeat of goeasy — proudly supporting our easyfinancial and easyhome brands across Canada. Join one of the country’s fastest-growing companies and be part of something extraordinary. Welcome to goeasy! 
At goeasy, our people and culture are at the heart of everything we do — and we’re proud to be recognized for it. We’ve been named one of Canada’s Top Growing Companies, Greater Toronto Top Employers, and we’re honored to have received Canada’s Most Admired Corporate Cultures award. We’re also certified as a  Great Place to Work®, recognized among the Best Workplaces for Women, and celebrated for having one of the Most Trusted Executive Teams. These accolades reflect our ongoing commitment to creating an inclusive, high-performance culture where people thrive and innovation leads the way.  
Our contact center plays a vital role in supporting over 400 retail locations across the country, helping Canadians reach their personal and financial goals. Through specialized, high-impact teams, we deliver the expert service, care, and support that fuel goeasy’s success. 
We are seeking a results-driven and strategic Senior Manager, Operational Excellence & Customer Care to lead a high-performing customer service team while driving continuous improvement across contact centre operations. This role blends frontline leadership with a deep focus on performance metrics, quality assurance, and operational efficiency to deliver outstanding customer experiences at scale. 


Why work with us? 

Leverage our RRSP match and Employee Share Purchase Plan programs.  

Employee discounts on furniture, electronics, and appliances.  

Access 24/7 healthcare with Virtual Doctor Appointments.  

Personalize your benefits with a customizable package including options for 100% coverage.  

Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others.  

Celebrate properly, with your birthday off PAID! Along with paid vacation and personal days.   

For complete picture of total rewards please click here   


What will you do as the Senior Manager, Operational Excellence and Customer Care:  

Lead by example in developing a high-performance culture grounded in operational excellence and customer service satisfaction. 
Own key contact centre functions including KPI management, Quality Assurance (QA), and workflow optimization 
Set clear performance expectations and KPI targets, conduct regular one-on-ones, and support career development within the team. 
Oversee day-to-day operations, including workforce planning, schedule adherence, and real-time workflow management. 
Use data to drive operational insights, uncover root causes, and lead process improvements that improve performance and reduce friction for both customers and employees. 
Champion continuous improvement methodologies (Lean, Six Sigma, etc.) to enhance service delivery and reduce inefficiencies. 
Manage customer escalations and ensure timely, empathetic resolution aligned with brand standards. 
Foster a highly engaged workforce with a culture of integrity, recognition, innovation and high performance. 
Partner with cross-functional teams to implement operational changes or system enhancements. 
Monitor daily, weekly, and monthly performance dashboards; interpret trends and recommend data-backed actions. 
Partner with technology and analytics teams to improve system performance, automation, and reporting capabilities (CRM, WFM, knowledge base, etc.). 
 
  What will you need to work with us: 

Post-secondary degree or diploma required and/or relevant Contact centre experience  
5-7 years of experience working in a Contact Centre people management 
Proven success managing KPIs, SLA adherence, QA programs, and contact centre workflows. 
Strong understanding of contact centre technologies including CRM, telephony, WFM, QA tools, and analytics platforms. 
Experience with operational improvement frameworks (Lean, Six Sigma, etc.) is a strong asset. 
Prior expertise in driving employee engagement, and performance and decrease turnover  
Strong leadership development skills  
Experience managing financial reports and profit & loss  
Demonstrated ability to implement and develop strategies, build action plans, and set goals  
Strong ability to troubleshoot problems  
Strong analytical, problem-solving and decision-making capabilities  
 
Diversity, Inclusion, and Equal Opportunity Employment: 
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. goeasy is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. As an equal opportunity employer, we are committed to providing accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Please let the talent acquisition team know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs. 
Additional Information: All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.  
We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above. 
   

 

Join one of Canada’s fastest-growing companies and be part of something extraordinary – welcome to goeasy! At goeasy, our people and culture are at the heart of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades such as Waterstone Canada’s Most Admired Corporate Cultures, Canada’s Top Growing Companies, and the TSX30, highlighting us as one of the top performers on the TSX. We’re also honored to be named a Greater Toronto Top Employer and recognized by Great Place to Work® as having the Best Workplaces for Women, and having one of the Most Trusted Executive Teams, and included on TIME Magazine’s 2025 list of Canada’s Best Companies.  These honors reflect our commitment to fostering an inclusive, high-performance culture where talent thrives and innovation drives us forward. 
As one of Canada’s leading alternative consumer lenders, we’re passionate about helping everyday Canadians create a brighter future. Our vision is to provide a path to a better tomorrow, today. We offer a full range of products, including non-prime leasing, unsecured and secured loans, and point-of-sale financing through easyhome, easyfinancial, and LendCare. 
If you're seeking an exciting, high-growth environment where your contributions truly matter, we want to hear from you! Join us, and together, let's create a future of financial empowerment.
As Manager, Sales Planning & Incentives, you won’t just influence how we reward performance — you’ll help shape the engine that drives our sales and collections teams forward. This is a high-impact role where data, strategy, and execution come together to fuel real business results. 
You’ll take ownership of designing and evolving incentive programs that energize our frontline, reinforce the right behaviors, and deliver on key business goals. Working hand-in-hand with Sales, Finance, and HR, you’ll ensure our teams are powered by accurate performance insights, equitable compensation plans, and rock-solid governance. If you're driven by the idea of turning performance data into action — and action into outcomes — this is your opportunity to make a measurable difference. 
Why work with us?  

Leverage our RRSP match and Employee Share Purchase Plan programs.  
Employee discounts on furniture, electronics, and appliances.  
Access 24/7 healthcare with Virtual Doctor Appointments.  
Personalize your benefits with a customizable package including options for 100% coverage.  
Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others.  
Celebrate properly, with your birthday off PAID! Along with paid vacation and personal days.   
For complete picture of total rewards please, click here.
Day in the life of a Manager, Sales Planning & Incentives: 
Sales Incentive Strategy & Optimization 

Continuously monitor the effectiveness of incentive plans and evolve them to drive desired behaviors and business outcomes. 
Analyze and report on plan performance, payout levels, and equity across teams and roles. 
Identify trends, risks, and opportunities — translating data into actionable insights and strategic recommendations. 
Performance Data & Reporting 

Consolidate and manage monthly performance data from multiple sources to create a single, reliable source of truth. 
Ensure performance data is accurate, timely, and aligned with organizational standards. 
Create dashboards, presentations, and reports that support leadership decision-making. 
Incentive Execution & Validation 

Perform accurate and timely calculations of monthly bonuses and incentive payouts based on defined metrics. 
Validate all payments to ensure consistency with plan design and company policies. 
Support communication and coordination across teams to ensure seamless execution. 
Compliance, Equity & Plan Governance 

Uphold fairness and consistency across all incentive programs, ensuring alignment with company values and performance expectations. 
Maintain compliance with all applicable laws, regulations, and internal policies. 
Act as a key control point for audit readiness, documentation accuracy, and plan transparency. 
Provide input to senior management and HR/Finance partners on risks, exceptions, and recommendations. 
Cross-Functional Partnership 

Collaborate with HR, Finance, Sales, and other internal stakeholders to align incentives with broader business goals. 
Act as a performance advisor, helping business leaders interpret data and shape frontline outcomes. 
Lead or support initiatives that enhance plan design, reporting capabilities, and process effectiveness. 
What we are looking for: 

3+ years of experience in incentive compensation, performance planning, sales operations, or a related field 
Strong analytical skills and attention to detail; Excel expertise is a must 
PowerPoint proficiency; able to distill data into clear, persuasive visuals 
Experience with SQL or BI tools (an asset) 
Understanding of sales or collections operations is an advantage 
Excellent written and verbal communication skills 
Ability to manage competing priorities and meet deadlines in a fast-paced environment 
Post-secondary education in business, finance, HR, or equivalent experience 
Diversity, Inclusion, and Equal Opportunity Employment:  
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. goeasy is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. As an equal opportunity employer, we are committed to providing accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Please let the talent acquisition team know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs. 
 
Additional Information: All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.  
We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.
#LI-JS1

Join one of Canada’s fastest-growing companies and be part of something extraordinary – welcome to goeasy! At goeasy, our people and culture are at the heart of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades such as Waterstone Canada’s Most Admired Corporate Cultures, Canada’s Top Growing Companies, and the TSX30, highlighting us as one of the top performers on the TSX. We’re also thrilled to be named a Greater Toronto Top Employer and proudly certified as a Great Place to Work®. These honors reflect our commitment to fostering an inclusive, high-performance culture where talent thrives and innovation drives us forward.
As one of Canada’s leading alternative consumer lenders, we’re passionate about helping everyday Canadians create a brighter future. Our vision is to provide a path to a better tomorrow, today. We offer a full range of products, including non-prime leasing, unsecured and secured loans, and point-of-sale financing through easyhome, easyfinancial, and LendCare.
If you're seeking an exciting, high-growth environment where your contributions truly matter, we want to hear from you! Join us, and together, let's create a future of financial empowerment.
We are excited to be seeking a Director, Business Operations (Loan Processing) to lead the development, implementation, and oversight of underwriting policies and procedures for Secured and Unsecured loans at easyfinancial. In this role, you will manage and develop Senior Managers, Team Managers, and 75-85 frontline employees within the Central Loan Approval Office, driving performance and operational efficiencies across the credit origination process. The Director will ensure effective validation and implementation of credit policies to support business growth while fostering a high-performance, results-driven team culture.
What will you be doing?

Drive monthly service level performance across all work queues.
Lead ongoing operational improvements to enhance quality, reduce costs and risks, and expedite turnaround times.
Set Key Result Areas (KRAs) and monthly targets to optimize efficiency and throughput in the Central Loan Approval Office.
Manage, motivate, and oversee a team of 75-85, providing guidance on recruitment, retention, coaching, and development.
Oversee compliance with Fraud, Anti-Money Laundering (AML), and Know Your Customer (KYC) regulations and best practices.
Evaluate and recommend changes to underwriting, policy, procedures, and workflows across retail, online, and indirect channels. Lead change management initiatives, collaborating with key stakeholders.
Develop and maintain loan origination training materials in partnership with Learning & Development for CLAO and branch staff.
Oversee the Head Office Exception Approval process, including delegation and training for the Manager and Team Leads.
Manage the challenge/appeal process for applications turned back by CLAO staff and resubmitted by sales.
Plan and organize department workflow to meet KRA targets, in consultation with the Manager and Team Leads.
What experience do you have?

5-8 years of retail lending, operations, and/or management experience. Call center experience is an asset.
University degree or equivalent professional experience in a relevant field (e.g., Business, Finance, or Operations Management).
Proven ability to lead and mentor a diverse group of managers, team leads, and entry-level staff. Strong coaching skills are essential for developing talent across the team.
Highly developed oral and written communication skills. Must have experience creating and delivering training content and presentations to management and staff at various levels of the organization.
Strong analytical skills with the ability to analyze data, identify trends, and develop and execute strategies to solve complex challenges.
Ability to collaborate and communicate effectively with executive leadership (both technical and non-technical), as well as with internal and external stakeholders.
Hands-on and results-oriented—passionate about getting things done while fostering a culture of accountability and teamwork.
Proven experience in retail lending operations and credit origination processes across all origination and fulfillment channels.
Experience in developing and implementing strategies to improve operational efficiency and customer experience within the lending space.
We offer a Flexible Work Program that provides you the ability to work three days onsite per week, from our Mississauga office.
Internal Applicants: please apply through the link and provide written endorsement from your current manager.
Note: internally this role is referred to as Director, Underwriting.
Why should you work for goeasy?
In keeping with our mission to create better tomorrows for our employees, each year goeasy commits to continuously enhancing its total rewards. Here are some of the perks we offer…
Financial Benefits:

Annual bonus that rewards your hard work and dedication (STIP) and Long Term Incentive Plan (LTIP)
Employee discounts on furniture, electronics, and appliances.
MAT & PAT leave top-up.
Expand your financial knowledge through engaging Financial Literacy Learning opportunities.
Health and Lifestyle:

Enjoy company-paid volunteer days to give back to the community.
Access 24/7 healthcare with Virtual Doctor Appointments.
Benefits Co-pay plan. 
Stay fit and energized with exclusive access to our on-site private gym at our head office.
Employee Perks:

Fuel your growth with the Tuition Assistance Program.
Double the impact of your generosity with Company Matched Charitable Donations.
Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others.
Enjoy a state-of-the-art office space with perks like a games room, a healthy snack program, a fitness studio, free gated parking, and more!
Diversity, Inclusion, and Equal Opportunity Employment:
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. This means that we are committed to cultivating and preserving a work culture where we celebrate who we are, where everyone feels seen and heard and where every employee can fulfill their potential. As an equal opportunity employer, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.
Additional Information:
All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.  We thank all interested applicants, however we will only be contacting those for interview who possess the skills and qualifications outlined above.
 

Join easyhome, as a key brand under goeasy, easyhome is Canada’s largest lease-to-own business, where you can make a real difference in the lives of everyday Canadians! Welcome to goeasy! At goeasy, our people and culture are at the heart of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades such as Canada’s Top Growing Companies. We’re also thrilled to be certified as a Great Place to Work® and Best Places to Work with Most Trusted Executive Teams. These honors reflect our commitment to fostering an inclusive, high-performance culture where talent thrives and innovation drives us forward.  
Join easyhome, Canada’s largest lease-to-own business, where you can make a real difference in the lives of everyday Canadians! We pride ourselves on helping our customers achieve their personal and financial goals by making home goods affordable through flexible weekly and monthly payment plans. Be part of a team that empowers people to create comfortable and happy homes while building solid credit foundations. 
 
Why work with us? 

Leverage our RRSP match and Employee Share Purchase Plan programs.  

Employee discounts on furniture, electronics, and appliances.  

Access 24/7 healthcare with Virtual Doctor Appointments.  

Personalize your benefits with a customizable package including options for 100% coverage.  

Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others.  

Celebrate properly, with your birthday off PAID! Along with paid vacation and personal days.   

For complete picture of total rewards please click here   
 
A Day in the life of a Delivery Specialist: 

Build superior customer sales experiences by welcoming and engaging customers in person, over the phone, and by email 

Support retail operations by supporting the merchandising and maintenance of the store 

Deliver best in class service when delivering our products to customers’ homes 

General maintenance on the truck and around the store daily 

Providing exceptional customer service throughout the moving process + addressing customer concerns and ensuring satisfaction 

Coordinate and finalizing paperwork with customers onsite 
 
What we are looking for: 

Full class driver’s license with a driver’s abstract in good standing 

Ability to lift 50+ pounds and move large home goods 

Excellent communicator who is people and results-oriented looking to drive sales and increase customer satisfaction 

Some experience in a customer-facing environment 

Ability to multitask and work efficiently  

Able to pass background checks (criminal, employment, driving history) 
  
Diversity, Inclusion, and Equal Opportunity Employment:  
 At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. goeasy is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. As an equal opportunity employer, we are committed to providing accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Please let the talent acquisition team know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.  

Additional Information: All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.   
We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.  

Join easyhome, as a key brand under goeasy, easyhome is Canada’s largest lease-to-own business, where you can make a real difference in the lives of everyday Canadians! Welcome togoeasy! Atgoeasy, our people and culture are at the heart of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades such asCanada’s Top Growing Companies. We’re also thrilled to be certified as a Great Place to Work® and Best Places to Work with Most Trusted Executive Teams. These honors reflect our commitment to fostering an inclusive, high-performance culture where talent thrives and innovation drives us forward.  
Join easyhome, Canada’s largest lease-to-own business, where you can make a real difference in the lives of everyday Canadians! We pride ourselves on helping our customers achieve their personal and financial goals by making home goods affordable through flexible weekly and monthly payment plans. Be part of a team that empowers people to create comfortable and happy homes while building solid credit foundations. 
  
Why work with us? 

Leverage our RRSP match and Employee Share Purchase Plan programs.  

Employee discounts on furniture, electronics, and appliances.  

Access 24/7 healthcare with Virtual Doctor Appointments.  

Personalize your benefits with a customizable package including options for 100% coverage.  

Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others.  

Celebrate properly, with your birthday off PAID! Along with paid vacation and personal days.   

For complete picture of total rewards please click here   
  
A Day in a life of a Customer Retention Specialist:  

Build strong customer sales experiences by welcoming and engaging customers in person, over the phone, and by email 

Understanding customer's needs by providing the solutions that fits them best 

Communicate the terms and conditions of our financial products and how we can help them achieve their goals on a weekly and monthly basis 

Develop and maintain strong relationship with customers by interacting with them on a daily basis 

Support retail operations by managing customer accounts, collection activities, the merchandising and the maintenance of the store 

Manage accounts receivables by monitoring overdue accounts on a weekly basis 
 
What we are looking for: 

Excellent communicator who is people and results-oriented looking to drive sales and increase customer satisfaction 

Ability to multitask and quickly learn a variety of tasks 

Full class driver’s license with a driver’s abstract in good standing 

Ability to lift 50+ pounds and move large home goods is considered an asset 

Able to pass background checks (criminal, employment) 

Some experience in a customer-facing environment 

Comfortable interacting with customers over the phone 
  
Diversity, Inclusion, and Equal Opportunity Employment:  
 At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. goeasy is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. As an equal opportunity employer, we are committed to providing accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Please let the talent acquisition team know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.  

 Additional Information: All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.   
 We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.  

Join one of Canada’s fastest-growing companies and be part of something extraordinary – welcome to goeasy! At goeasy, our people and culture are at the heart of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades such as Waterstone Canada’s Most Admired Corporate Cultures, Canada’s Top Growing Companies, and the TSX30, highlighting us as one of the top performers on the TSX. We’re also thrilled to be named a Greater Toronto Top Employer and proudly certified as a Great Place to Work®. These honors reflect our commitment to fostering an inclusive, high-performance culture where talent thrives and innovation drives us forward.
As one of Canada’s leading alternative consumer lenders, we’re passionate about helping everyday Canadians create a brighter future. Our vision is to provide a path to a better tomorrow, today. We offer a full range of products, including non-prime leasing, unsecured and secured loans, and point-of-sale financing through easyhome, easyfinancial, and LendCare.
If you're seeking an exciting, high-growth environment where your contributions truly matter, we want to hear from you! Join us, and together, let's create a future of financial empowerment.
As the Senior IT Security Advisor (Application Security), you will lead efforts to identify and mitigate security vulnerabilities within goeasy’s application portfolio. This role requires your deep understanding of application security and risk management, along with your ability to work collaboratively with cross-functional teams to enhance our security posture.
What will you be doing?

Integrating security pipelines into the development process, implementing the “Shift-left” and “Fail the Build” methodologies.
Implementing Static Application Security Testing (SAST), Software Composition Analysis (SCA), Dynamic Application Security Testing (DAST), and Penetration Testing (PT) activities.
Managing and prioritizing vulnerabilities, collaborating with IT departments to address them based on risk levels.
Protecting APIs by leveraging technology to understand and mitigate vulnerabilities, including scanning and alerting on API attacks.
Providing advisory services to new and existing projects and inculcating the Security by Design culture.
Identifying, assessing, and documenting security risks within projects, supporting the definition of strategies to mitigate them effectively to comply with goeasy’s security standards.
Identifying security weaknesses, vulnerabilities, and gaps in the existing technology stack and recommending remediation strategies.
Conducting comprehensive security assessments on large, medium, and small initiatives.
Advising the business on information security and privacy matters.
Evaluating existing security solutions and proposing enhancements to streamline our processes.
What experience do you have?

Solid understanding of web application development, OWASP Top 10, and web application exploitation techniques.
Experience with CICD pipelines, DevOps, DevSecOps, and secure code development.
Ability to perform security tests like vulnerability scans and penetration tests.
Reviewing architecture and solution design documentation to identify risks and complete Security Design documents.
Leading complex projects and providing security advice to mitigate IT security risks.
Effective communication skills to convey ideas clearly to engineers and business teams.
Inculcating the Security by Design culture with all IT teams and developing necessary documentation.
Bachelor’s degree in computer science, information technology, or cybersecurity, with a preference for a postgraduate degree.
Five or more years in any security domain (preferably Application Security/Risk Management).
Certifications: CISSP (required), CISLP, CSSLP, CISM, PMP, CRISC, CIPP, SABSA SCF, TOGAF, OCSP, GPEN (preferred).
Prior experience as an Information Security Architect is a significant asset.
Experience coding in Java, Python, JavaScript, R, Apex, or Go, and familiarity with UNIX, BSD, or Linux.
We offer a Flexible Work Program that provides you the ability to work three days onsite per week, from our Mississauga office.
Internal Applicants: please apply through the link and provide written endorsement from your current manager.
Why should you work for goeasy?
In keeping with our mission to create better tomorrows for our employees, each year goeasy commits to continuously enhancing its total rewards. Here are some of the perks we offer…
Financial Benefits:

Leverage our RRSP match and Employee Share Purchase Plan programs.
Annual bonus that rewards your hard work and dedication.
Employee discounts on furniture, electronics, and appliances.
MAT & PAT leave top-up.
Expand your financial knowledge through engaging Financial Literacy Learning opportunities.
Health and Lifestyle:

Enjoy company-paid volunteer days to give back to the community.
Access 24/7 healthcare with Virtual Doctor Appointments.
Personalize your benefits with a flexible modular benefits package.
Stay fit and energized with exclusive access to our on-site private gym at our head office.
Employee Perks:

Fuel your growth with the Tuition Assistance Program.
Double the impact of your generosity with Company Matched Charitable Donations.
Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others.
Enjoy a state-of-the-art office space with perks like a games room, a healthy snack program, a fitness studio, free gated parking, and more!
Diversity, Inclusion, and Equal Opportunity Employment:
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. This means that we are committed to cultivating and preserving a work culture where we celebrate who we are, where everyone feels seen and heard and where every employee can fulfill their potential. As an equal opportunity employer, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.
Additional Information:
All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.  We thank all interested applicants, however we will only be contacting those for interview who possess the skills and qualifications outlined above.
 

Join easyfinancial, the consumer lending driver behind goeasy’s rapid growth. At goeasy, our people and culture are at the heart of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades including being named one of Canada’s Top Growing Companies, certified as a Great Place to Work®, and recognized among the Best Workplaces for Women and for having one of the Most Trusted Executive Teams, and included on TIME Magazine’s 2025 list of Canada’s Best Companies. These honors reflect our commitment to fostering an inclusive, high-performance culture where talent thrives, and innovation drives us forward. 
As one of Canada’s leading alternative consumer lenders, easyfinancial is on a mission to redefine access to credit. Since day one, we’ve been helping Canadians break through financial barriers and take control of their futures. When traditional banks say no, we say there's another way — offering real solutions, real relief, and a real second chance. Our vision? A path to a better tomorrow — starting today. 
Why work with us?   

Leverage our RRSP match and Employee Share Purchase Plan programs.  
Employee discounts on furniture, electronics, and appliances.  
Access 24/7 healthcare with Virtual Doctor Appointments.  
Personalize your benefits with a customizable package including options for 100% coverage.  
Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others.  
Celebrate properly, with your birthday off PAID! Along with paid vacation and personal days.   
For complete picture of total rewards, please click here.
A day in the life of a Branch Manager:  

Create a vision and objective, leading your team to hit your branch, portfolio goals and capitalize on financial cross-sales and add-on products. 
Plan schedules, administer timesheets, manage payroll, and other ad hoc administrative duties.
Build superior customer sales experiences by welcoming and engaging customers in person, over the phone, and by email.
Demonstrate compassion and empathy for our customers by understanding their situation and needs and matching them to a suitable financial product.
Manage the health of your branch’s portfolio by ensuring accounts are in good standing and preventing customers from falling into a state of delinquency.
Secure all required information to fulfill customer applications for products and services with strong attention to detail.
What we are looking for: 

Some experience in a leadership capacity overseeing different functionalities, preferably in a sales environment.
Excellent communicator who is people and results-oriented, looking to drive sales and increase customer satisfaction. 
Experience in training and managing a small team.
Must be computer-savvy with the ability to quickly adapt to new software applications. 
Able to pass background checks (criminal, employment, and credit).
Must be legally eligible to work in Canada on a full-time basis at the time of application; we are not able to provide sponsorship. 
Diversity, Inclusion, and Equal Opportunity Employment:  
 At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. goeasy is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. As an equal opportunity employer, we are committed to providing accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Please let the talent acquisition team know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.  

 Additional Information: All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.   
 We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.

 
 
Notre centre de contact ultramoderne soutient nos marques easyfinancière et easyhome à travers le pays! Rejoignez l’une des entreprises à la croissance la plus rapide au pays et faites partie de quelque chose d’extraordinaire – bienvenue chez goeasy! Chez goeasy, nos employés et notre culture sont au cœur de tout ce que nous faisons, et nous sommes fiers d’être reconnus pour cela. Nous avons reçu des distinctions prestigieuses telles que Canada’s Top Growing Companies, Waterstone Canada's Most Admired Corporate Cultures. Nous sommes également ravis d’avoir été nommés parmi Greater Toronto Top Employer et d’avoir obtenu la certification Great Place to Work®  et en figurant sur la liste 2025 des meilleures entreprises du Canada établie par le magazine TIME. Ces honneurs reflètent notre engagement envers une culture inclusive axée sur la performance, où les talents s’épanouissent et où l’innovation nous propulse vers l’avant.
Notre Centre de contact national est le cœur battant de la culture de goeasy! Nous soutenons plus de 400 établissements de vente au détail à travers le Canada en aidant nos clients à atteindre leurs objectifs personnels et financiers grâce à nos équipes fonctionnelles spécialisées.
Pourquoi travailler chez nous?
• Structure de primes mensuelles concurrentielles
• Profitez de notre programme de contrepartie REER et du Régime d'achat d'actions des employés
• Rabais pour les employés sur les meubles, l’électronique et les électroménagers
• Accès aux soins de santé 24/7 avec rendez-vous médicaux virtuels
• Personnalisez vos avantages grâce à un régime modulable incluant des options avec couverture à 100 %
• Programmes de formation interne et plateformes incluant formation spécifique au poste, accompagnement de carrière, excellence en leadership, mentorat et bien d’autres
• Célébrez comme il se doit, avec congé PAYÉ pour votre anniversaire! En plus de 5 jours personnels et deux semaines de vacances payées
• Pour une vue d’ensemble de la rémunération globale, cliquez ici
Une journée dans la vie d’un Spécialiste Bilingue du traitement des prêts :
-Examiner les demandes de prêt à l’aide de Wealthview et Salesforce afin d’approuver les prêts pour nos clients à travers le Canada
-Vérifier tous les documents et les informations de la demande pour assurer la conformité avec nos politiques internes et garantir que seuls les prêts sains sont financés
-Agir rapidement en jonglant entre plusieurs fenêtres pour examiner des documents tels que les bulletins de paie des clients, les rapports de crédit, les relevés bancaires, etc., en faisant preuve d’une attention extrême aux détails
-Soutenir le personnel sur le terrain grâce à de solides compétences en communication, en veillant à ce que les besoins des clients et de l’entreprise soient satisfaits
-Identifier les documents frauduleux lors du processus de vérification et les signaler aux départements appropriés
Ce que nous recherchons :
-Solides compétences en administration, avec la capacité de documenter et de communiquer les détails à divers intervenants
-Personne ayant un talent pour repérer les motifs et une grande attention aux détails lors de l’examen de divers documents
-Volonté de travailler dans un environnement dynamique axé sur les indicateurs de performance (KPI)
-À l’aise avec l’informatique, capable de s’adapter rapidement et d’apprendre de nouveaux programmes et logiciels
-Capacité à penser de manière créative pour trouver des solutions et accorder des approbations supplémentaires lorsque cela est applicable
Diversité, inclusion et égalité des chances en matière d’emploi :
Chez goeasy, nous croyons que nous ne pouvons être les meilleurs que lorsque chacun peut se présenter au travail en étant son meilleur soi-même. goeasy s’engage à maintenir un milieu de travail inclusif, équitable et accessible. En apprenant les uns des autres à travers nos différences, nous tirons notre force de notre personnel et de nos perspectives. En tant qu’employeur souscrivant au principe de l’égalité des chances, nous nous engageons à offrir des accommodements (y compris des salles de réunion accessibles, sous-titrage pour les entrevues virtuelles, etc.) afin d’éliminer les obstacles et de favoriser la participation à toutes les étapes du processus d’embauche. Veuillez informer l’équipe d’acquisition de talents si vous avez besoin d’un accommodement et nous travaillerons avec vous pour répondre à vos besoins.
Informations supplémentaires : Tous les candidats considérés pour une embauche doivent passer une vérification des antécédents judiciaires, une vérification de crédit et une validation de leur expérience professionnelle.
Nous remercions tous les candidats intéressés; toutefois, nous ne communiquerons qu’avec ceux qui possèdent les compétences et qualifications mentionnées ci-dessus pour les inviter à une entrevue.
 

Join easyfinancial, the consumer lending driver behind goeasy’s rapid growth. At goeasy, our people and culture are at the heart of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades including being named one of Canada’s Top Growing Companies, certified as a Great Place to Work®, and recognized among the Best Workplaces for Women and for having one of the Most Trusted Executive Teams, and included on TIME Magazine’s 2025 list of Canada’s Best Companies. These honors reflect our commitment to fostering an inclusive, high-performance culture where talent thrives, and innovation drives us forward. 
As one of Canada’s leading alternative consumer lenders, easyfinancial is on a mission to redefine access to credit. Since day one, we’ve been helping Canadians break through financial barriers and take control of their futures. When traditional banks say no, we say there's another way — offering real solutions, real relief, and a real second chance. Our vision? A path to a better tomorrow — starting today. 
Why work with us?   

Leverage our RRSP match and Employee Share Purchase Plan programs.  
Employee discounts on furniture, electronics, and appliances.  
Access 24/7 healthcare with Virtual Doctor Appointments.  
Personalize your benefits with a customizable package including options for 100% coverage.  
Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others.  
Celebrate properly, with your birthday off PAID! Along with paid vacation and personal days.   
For complete picture of total rewards, please click here.
A day in the life of a Financial Service Representative: 

Build strong relationship by welcoming and engaging customers in person, over the phone, and by email.
Demonstrate compassion and empathy for our customers by understanding their situation and needs and matching them to a suitable financial product.
Educate and empower customers to achieve their financial goals through building their credit.
Capitalize on financial cross-sales and add-on products.
Manage collections activities for all past due financial accounts.
Secure all required information to fulfill customer applications for products and services with strong attention to detail.
What we are looking for: 

Excellent communicator who is people and results-oriented, looking to drive sales and increase customer satisfaction. 
Experience in a customer-facing environment and comfortable interacting with customers over the phone. 
Strong objection handling and negotiation skills. 
Financially motivated sales representatives who thrive in fast-paced and competitive environments. 
Able to pass background checks (criminal, employment, and credit). 
Must be legally eligible to work in Canada on a full-time basis at the time of application; we are not able to provide sponsorship.
 
Diversity, Inclusion, and Equal Opportunity Employment:  
 At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. goeasy is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. As an equal opportunity employer, we are committed to providing accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Please let the talent acquisition team know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.  

 Additional Information: All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.   
 We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.  

Join one of Canada’s fastest-growing companies and be part of something extraordinary – welcome to goeasy! At goeasy, our people and culture are at the heart of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades such as Waterstone Canada’s Most Admired Corporate Cultures, Canada’s Top Growing Companies, and the TSX30, highlighting us as one of the top performers on the TSX. We’re also honored to be named a Greater Toronto Top Employer and recognized by Great Place to Work® as having the Best Workplaces for Women, and having one of the Most Trusted Executive Teams, and included on TIME Magazine’s 2025 list of Canada’s Best Companies.  These honors reflect our commitment to fostering an inclusive, high-performance culture where talent thrives and innovation drives us forward. 
As one of Canada’s leading alternative consumer lenders, we’re passionate about helping everyday Canadians create a brighter future. Our vision is to provide a path to a better tomorrow, today. We offer a full range of products, including non-prime leasing, unsecured and secured loans, and point-of-sale financing through easyhome, easyfinancial, and LendCare.
If you're seeking an exciting, high-growth environment where your contributions truly matter, we want to hear from you! Join us, and together, let's create a future of financial empowerment.
We are looking for a Senior Analyst, Financial Planning & Analysis (FP&A) with strong analytical and problem-solving skills to support goeasy’s IT and Project Delivery Office (PDO) functions. You will work closely with the Director of Corporate Financial Planning & Transformation to deliver accurate forecasting, insightful reporting, and strategic financial analysis that supports decision-making across the organization. In this role, you will act as a key finance partner to IT and PDO leadership, providing both qualitative and quantitative insights into project portfolio spend, technology investments, and operational performance. You will also collaborate cross-functionally to drive process improvements, enhance reporting capabilities, and support strategic initiatives that contribute to goeasy’s continued growth.
What will you be doing?

Strategic Planning, Forecasting & Management Reporting
Support IT and PDO forecasting and budgeting processes, including the development and maintenance of forecast models and multi-year outlooks.
Assist in strategic planning and budget consolidation, reviewing business cases and conducting post-implementation analyses.
Oversee monthly reporting packages for IT and PDO, ensuring data accuracy and reconciliation within Power BI dashboards.
Collaborate with various departments to prepare in-depth business performance analyses, identifying risks and opportunities.
Compare actual results to budget and support the achievement of key business priorities.
Develop and refine performance metrics, dashboards, and tools to monitor financial performance.
Continuously enhance management reporting packages to meet evolving business needs.
Prepare monthly, quarterly, and annual financial analyses to provide actionable business insights.
Lead implementation of recommendations based on financial analysis and business knowledge.

IT Business Support & Data Analysis
Act as the finance liaison for IT and PDO, providing ad-hoc analysis to support strategic financial planning.
Develop a deep understanding of the business to identify areas for financial investigation and analysis.
Assist in preparing documents for quarterly and annual external reporting, as well as government surveys.
Participate in the VMO intake process, validating budgets for IT and project-related contracts.

Strategic Project Support
Support the team’s project portfolio and key strategic initiatives aimed at enhancing data-driven decision-making and process automation.
Partner with cross-functional teams, including IT, project management, and engineering, to support project planning and implementation.

What experience do you have?

5+ years of relevant experience in financial planning and analysis
Professional designation (CPA, CFA, MBA)
Advanced Excel skills, including financial modeling and ROI/IRR/NPV analysis
Experience with ERP systems (e.g., OneStream, Microsoft Dynamics) and tools such as SQL, SAS, and Power BI
Strong communication skills and the ability to collaborate across departments
A proactive, self-starter mindset with a focus on continuous improvement
Demonstrated ability to deliver insights that drive business performance
We offer a Flexible Work Program that provides you the ability to work three days onsite per week, from our Mississauga office.
Internal Applicants: please apply through the link and provide written endorsement from your current manager.
Why should you work for goeasy?
In keeping with our mission to create better tomorrows for our employees, each year goeasy commits to continuously enhancing its total rewards. Here are some of the perks we offer…
Financial Benefits:

Leverage our RRSP match and Employee Share Purchase Plan programs.
Annual bonus that rewards your hard work and dedication.
Employee discounts on furniture, electronics, and appliances.
MAT & PAT leave top-up.
Expand your financial knowledge through engaging Financial Literacy Learning opportunities.
Health and Lifestyle:

Enjoy company-paid volunteer days to give back to the community.
Access 24/7 healthcare with Virtual Doctor Appointments.
Personalize your benefits with a flexible modular benefits package.
Stay fit and energized with exclusive access to our on-site private gym at our head office.
Employee Perks:

Fuel your growth with the Tuition Assistance Program.
Double the impact of your generosity with Company Matched Charitable Donations.
Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others.
Enjoy a state-of-the-art office space with perks like a games room, a healthy snack program, a fitness studio, free gated parking, and more!
Diversity, Inclusion, and Equal Opportunity Employment:
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. goeasy is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. As an equal opportunity employer, we are committed to providing accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Please let the talent acquisition team know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.  

Additional Information: 
All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire. We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.  

Join easyfinancial, the consumer lending driver behind goeasy’s rapid growth. At goeasy, our people and culture are at the heart of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades including being named one of Canada’s Top Growing Companies, certified as a Great Place to Work®, and recognized among the Best Workplaces for Women and for having one of the Most Trusted Executive Teams, and included on TIME Magazine’s 2025 list of Canada’s Best Companies. These honors reflect our commitment to fostering an inclusive, high-performance culture where talent thrives, and innovation drives us forward. 
As one of Canada’s leading alternative consumer lenders, easyfinancial is on a mission to redefine access to credit. Since day one, we’ve been helping Canadians break through financial barriers and take control of their futures. When traditional banks say no, we say there's another way — offering real solutions, real relief, and a real second chance. Our vision? A path to a better tomorrow — starting today. 
Why work with us?   

Leverage our RRSP match and Employee Share Purchase Plan programs.  
Employee discounts on furniture, electronics, and appliances.  
Access 24/7 healthcare with Virtual Doctor Appointments.  
Personalize your benefits with a customizable package including options for 100% coverage.  
Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others.  
Celebrate properly, with your birthday off PAID! Along with paid vacation and personal days.   
For complete picture of total rewards, please click here.
A day in the life of a Financial Service Representative: 

Build strong relationship by welcoming and engaging customers in person, over the phone, and by email.
Demonstrate compassion and empathy for our customers by understanding their situation and needs and matching them to a suitable financial product.
Educate and empower customers to achieve their financial goals through building their credit.
Capitalize on financial cross-sales and add-on products.
Manage collections activities for all past due financial accounts.
Secure all required information to fulfill customer applications for products and services with strong attention to detail.
What we are looking for: 

Excellent communicator who is people and results-oriented, looking to drive sales and increase customer satisfaction. 
Experience in a customer-facing environment and comfortable interacting with customers over the phone. 
Strong objection handling and negotiation skills. 
Financially motivated sales representatives who thrive in fast-paced and competitive environments. 
Able to pass background checks (criminal, employment, and credit). 
Must be legally eligible to work in Canada on a full-time basis at the time of application; we are not able to provide sponsorship.
 
Diversity, Inclusion, and Equal Opportunity Employment:  
 At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. goeasy is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. As an equal opportunity employer, we are committed to providing accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Please let the talent acquisition team know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.  

 Additional Information: All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.   
 We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.  

Join one of Canada’s fastest-growing companies and be part of something extraordinary – welcome to goeasy! At goeasy, our people and culture are at the heart of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades such as Waterstone Canada’s Most Admired Corporate Cultures, Canada’s Top Growing Companies, and the TSX30, highlighting us as one of the top performers on the TSX. We’re also honored to be named a Greater Toronto Top Employer and recognized by Great Place to Work® as having the Best Workplaces for Women, and having one of the Most Trusted Executive Teams, and included on TIME Magazine’s 2025 list of Canada’s Best Companies.  These honors reflect our commitment to fostering an inclusive, high-performance culture where talent thrives and innovation drives us forward. 
As one of Canada’s leading alternative consumer lenders, we’re passionate about helping everyday Canadians create a brighter future. Our vision is to provide a path to a better tomorrow, today. We offer a full range of products, including non-prime leasing, unsecured and secured loans, and point-of-sale financing through easyhome, easyfinancial, and LendCare.
If you're seeking an exciting, high-growth environment where your contributions truly matter, we want to hear from you! Join us, and together, let's create a future of financial empowerment.

Overview
We are seeking a Manager, Financial Modelling & Analytics to play a pivotal role in shaping our company’s capital allocation strategy and long-term growth trajectory. In this highly visible position, you will design and lead sophisticated analytics that influence how we invest, manage risk, and unlock value across our portfolio.
This role goes far beyond traditional FP&A: you will build advanced financial decision models, including Monte Carlo simulations and optimization frameworks, that provide the Board and executive leadership with clear, data-driven answers to complex questions. Should we deploy capital into M&A or internal projects? How much risk exposure is acceptable on a new product suite? What’s the optimal balance between growth investments and return of capital? You will bring the analytical structure to answer these questions with precision.
You will be at the intersection of strategy, finance, and operations, collaborating with leaders across Corporate Development, FP&A, Treasury, and Product to ensure our capital is deployed with maximum efficiency. This is an opportunity to build decision-making frameworks from the ground up, while presenting your findings directly to senior executives who rely on your insights to guide multi-million-dollar decisions.

Key Responsibilities

1. Design & Optimize Financial Decision Models

Build and refine optimization models (e.g., linear programming, Excel Solver) to support capital planning, budget allocation, and resource optimization across business units.
Develop risk-weighted analytics that clearly communicate potential upside and downside exposure to senior leadership.
Build dynamic scenario-based models to assess the impact of macroeconomic factors (market trends, inflation, regulatory changes) on investments, M&A, and capital strategy.
Apply Monte Carlo simulation techniques to forecast variability and improve the resilience of capital allocation decisions.

2. Support Capital Allocation & Portfolio Strategy

Provide decision frameworks for capital allocation at the Board and executive level, including ROI, loss-rate assumptions, and probability-adjusted outcomes.
Partner with FP&A and Corporate Development on M&A evaluations, assessing portfolio fit and financial viability.

3. Visualize Insights for Executive Stakeholders

Translate complex analytics into intuitive dashboards and visualizations using Power BI, Tableau, or OneStream.
Present clear, data-backed recommendations to executives and other senior decision-makers.

4. Integrate with Forecasting & Planning

Incorporate advanced analytics into forecasting, budgeting, and long-range planning, working closely with the FP&A team.
Build models that align strategic initiatives with operational realities.

5. Drive Special Projects

Lead and support ad hoc and high-impact financial analytics projects, including product suite evaluations, loss-rate analysis, and portfolio optimization initiatives.

Qualifications

Bachelor’s degree in Finance, Statistics, Economics, Engineering, Mathematics, or a related field (MBA or CFA preferred).
5–8 years of experience in FP&A, corporate finance, capital planning, or strategy, with strong hands-on modelling experience.
Advanced proficiency in Excel, including Solver, scenario analysis, and Monte Carlo simulations.
Strong experience with data visualization tools: Power BI, Tableau, or OneStream.
Knowledge of capital budgeting, investment valuation, and risk-adjusted return methodologies.
Exceptional analytical and problem-solving skills with the ability to simplify complex data for senior leaders.
Strong communication and storytelling skills, with experience presenting to executive leadership or Boards.
Work Environment: We offer a Flexible Work Program that provides you the ability to work three days onsite per week, from our Mississauga office.
Internal Applicants: please apply through the link and provide written endorsement from your current manager.
Why should you work for goeasy?
In keeping with our mission to create better tomorrows for our employees, each year goeasy commits to continuously enhancing its total rewards. Here are some of the perks we offer…
Financial Benefits:

Leverage our RRSP match and Employee Share Purchase Plan programs.
Annual bonus that rewards your hard work and dedication.
Employee discounts on furniture, electronics, and appliances.
MAT & PAT leave top-up.
Expand your financial knowledge through engaging Financial Literacy Learning opportunities.
Health and Lifestyle:

Enjoy company-paid volunteer days to give back to the community.
Access 24/7 healthcare with Virtual Doctor Appointments.
Personalize your benefits with a flexible modular benefits package.
Stay fit and energized with exclusive access to our on-site private gym at our head office.
Employee Perks:

Fuel your growth with the Tuition Assistance Program.
Double the impact of your generosity with Company Matched Charitable Donations.
Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others.
Enjoy a state-of-the-art office space with perks like a games room, a healthy snack program, a fitness studio, free gated parking, and more!
Diversity, Inclusion, and Equal Opportunity Employment:
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. goeasy is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. As an equal opportunity employer, we are committed to providing accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Please let the talent acquisition team know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.  

Additional Information: 
All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire. We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.  
#LI-RU1

Join easyfinancial, the consumer lending driver behind goeasy’s rapid growth. At goeasy, our people and culture are at the heart of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades including being named one of Canada’s Top Growing Companies, certified as a Great Place to Work®, and recognized among the Best Workplaces for Women and for having one of the Most Trusted Executive Teams, and included on TIME Magazine’s 2025 list of Canada’s Best Companies. These honors reflect our commitment to fostering an inclusive, high-performance culture where talent thrives, and innovation drives us forward. 
As one of Canada’s leading alternative consumer lenders, easyfinancial is on a mission to redefine access to credit. Since day one, we’ve been helping Canadians break through financial barriers and take control of their futures. When traditional banks say no, we say there's another way — offering real solutions, real relief, and a real second chance. Our vision? A path to a better tomorrow — starting today. 
Why work with us?   

Leverage our RRSP match and Employee Share Purchase Plan programs.  
Employee discounts on furniture, electronics, and appliances.  
Access 24/7 healthcare with Virtual Doctor Appointments.  
Personalize your benefits with a customizable package including options for 100% coverage.  
Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others.  
Celebrate properly, with your birthday off PAID! Along with paid vacation and personal days.   
For complete picture of total rewards, please click here.
A day in the life of a Financial Service Representative: 

Build strong relationship by welcoming and engaging customers in person, over the phone, and by email.
Demonstrate compassion and empathy for our customers by understanding their situation and needs and matching them to a suitable financial product.
Educate and empower customers to achieve their financial goals through building their credit.
Capitalize on financial cross-sales and add-on products.
Manage collections activities for all past due financial accounts.
Secure all required information to fulfill customer applications for products and services with strong attention to detail.
What we are looking for: 

Excellent communicator who is people and results-oriented, looking to drive sales and increase customer satisfaction. 
Experience in a customer-facing environment and comfortable interacting with customers over the phone. 
Strong objection handling and negotiation skills. 
Financially motivated sales representatives who thrive in fast-paced and competitive environments. 
Able to pass background checks (criminal, employment, and credit). 
Must be legally eligible to work in Canada on a full-time basis at the time of application; we are not able to provide sponsorship.
 
Diversity, Inclusion, and Equal Opportunity Employment:  
 At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. goeasy is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. As an equal opportunity employer, we are committed to providing accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Please let the talent acquisition team know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.  

 Additional Information: All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.   
 We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.  

Join easyhome — Canada’s largest lease-to-own business and a proud part of the goeasy family. At goeasy, our people and culture are the heartbeat of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades including being named one of Canada’s Top Growing Companies, certified as a Great Place to Work®, and recognized among the Best Workplaces for Women and for having one of the Most Trusted Executive Teams, and included on TIME Magazine’s 2025 list of Canada’s Best Companies. These achievements speak to our commitment to building an inclusive, high-performance culture where people thrive and innovation drives us forward. 
At easyhome, we make more than home goods accessible — we help Canadians build brighter futures. Through flexible weekly and monthly payment plans, we give our customers the power to furnish their homes, improve their quality of life, and take steps toward stronger financial standing. If you’re passionate about making a difference, join us and be part of a team that empowers people to create comfortable, confident lives — one lease at a time. 
Why work with us? 

Leverage our RRSP match and Employee Share Purchase Plan programs.  
Employee discounts on furniture, electronics, and appliances.  
Access 24/7 healthcare with Virtual Doctor Appointments.  
Personalize your benefits with a customizable package including options for 100% coverage.  
Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others.  
Celebrate properly, with your birthday off PAID! Along with paid vacation and personal days.   
For complete picture of total rewards, please click here.
A Day in the life of a Delivery Specialist: 

Build superior customer sales experiences by welcoming and engaging customers in person, over the phone, and by email 
Support retail operations by supporting the merchandising and maintenance of the store 
Deliver best in class service when delivering our products to customers’ homes 
General maintenance on the truck and around the store daily 
Providing exceptional customer service throughout the moving process + addressing customer concerns and ensuring satisfaction 
Coordinate and finalizing paperwork with customers onsite 
What we are looking for: 

Full class driver’s license with a driver’s abstract in good standing 
Ability to lift 50+ pounds and move large home goods 
Excellent communicator who is people and results-oriented looking to drive sales and increase customer satisfaction 
Some experience in a customer-facing environment 
Ability to multitask and work efficiently  
Able to pass background checks (criminal, employment, driving history) 
Diversity, Inclusion, and Equal Opportunity Employment:  
 At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. goeasy is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. As an equal opportunity employer, we are committed to providing accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Please let the talent acquisition team know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.  

Additional Information: All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.   
We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.

Join easyfinancial, the consumer lending driver behind goeasy’s rapid growth. At goeasy, our people and culture are at the heart of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades including being named one of Canada’s Top Growing Companies, certified as a Great Place to Work®, and recognized among the Best Workplaces for Women and for having one of the Most Trusted Executive Teams, and included on TIME Magazine’s 2025 list of Canada’s Best Companies. These honors reflect our commitment to fostering an inclusive, high-performance culture where talent thrives, and innovation drives us forward. 
As one of Canada’s leading alternative consumer lenders, easyfinancial is on a mission to redefine access to credit. Since day one, we’ve been helping Canadians break through financial barriers and take control of their futures. When traditional banks say no, we say there's another way — offering real solutions, real relief, and a real second chance. Our vision? A path to a better tomorrow — starting today. 
Why work with us?   

Leverage our RRSP match and Employee Share Purchase Plan programs.  
Employee discounts on furniture, electronics, and appliances.  
Access 24/7 healthcare with Virtual Doctor Appointments.  
Personalize your benefits with a customizable package including options for 100% coverage.  
Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others.  
Celebrate properly, with your birthday off PAID! Along with paid vacation and personal days.   
For complete picture of total rewards, please click here.
A day in the life of a Financial Service Representative: 

Build strong relationship by welcoming and engaging customers in person, over the phone, and by email.
Demonstrate compassion and empathy for our customers by understanding their situation and needs and matching them to a suitable financial product.
Educate and empower customers to achieve their financial goals through building their credit.
Capitalize on financial cross-sales and add-on products.
Manage collections activities for all past due financial accounts.
Secure all required information to fulfill customer applications for products and services with strong attention to detail.
What we are looking for: 

Excellent communicator who is people and results-oriented, looking to drive sales and increase customer satisfaction. 
Experience in a customer-facing environment and comfortable interacting with customers over the phone. 
Strong objection handling and negotiation skills. 
Financially motivated sales representatives who thrive in fast-paced and competitive environments. 
Able to pass background checks (criminal, employment, and credit). 
Must be legally eligible to work in Canada on a full-time basis at the time of application; we are not able to provide sponsorship.
 
Diversity, Inclusion, and Equal Opportunity Employment:  
 At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. goeasy is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. As an equal opportunity employer, we are committed to providing accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Please let the talent acquisition team know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.  

 Additional Information: All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.   
 We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.  

Join easyhome — Canada’s largest lease-to-own business and a proud part of the goeasy family. At goeasy, our people and culture are the heartbeat of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades including being named one of Canada’s Top Growing Companies, certified as a Great Place to Work®, and recognized among the Best Workplaces for Women and for having one of the Most Trusted Executive Teams, and included on TIME Magazine’s 2025 list of Canada’s Best Companies. These achievements speak to our commitment to building an inclusive, high-performance culture where people thrive and innovation drives us forward. 
At easyhome, we make more than home goods accessible — we help Canadians build brighter futures. Through flexible weekly and monthly payment plans, we give our customers the power to furnish their homes, improve their quality of life, and take steps toward stronger financial standing. If you’re passionate about making a difference, join us and be part of a team that empowers people to create comfortable, confident lives — one lease at a time. 
Why work with us? 

Leverage our RRSP match and Employee Share Purchase Plan programs.  
Employee discounts on furniture, electronics, and appliances.  
Access 24/7 healthcare with Virtual Doctor Appointments.  
Personalize your benefits with a customizable package including options for 100% coverage.  
Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others.  
Celebrate properly, with your birthday off PAID! Along with paid vacation and personal days.   
For complete picture of total rewards, please click here.
A day in a life of a Leasing Specialist: 

Build superior customer sales experiences by welcoming and engaging customers in person, over the phone, and by email 
Demonstrate compassion and empathy for our customers by understanding their situation and needs 
Educate and empower customers to achieve their financial goals through building their credit 
Communicate the terms and conditions of our financial products 
Support retail operations by managing customer accounts, collection activities, the merchandising and maintenance of the store 
Verifying pricing on items daily 
Secure all required information to fulfill customer applications for products and services with strong attention to detail 
Communicating the terms and conditions of our lease agreements and follow best in class sales practices to minimize future collections 
What we are looking for: 

Excellent communicator who is people and results-oriented looking to drive sales and increase customer satisfaction 
Combination of technical and interpersonal skills 
Comfortable with repetitive tasks + ability to multitask 
Comfortable following up with customers via phone + attention to detail 
Some experience in a customer-facing environment 
Able to pass background checks (criminal, employment) 
Full class driver’s license is considered an asset 
Ability to lift 50+ pounds is considered an asset

Diversity, Inclusion, and Equal Opportunity Employment:  
 At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. goeasy is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. As an equal opportunity employer, we are committed to providing accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Please let the talent acquisition team know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.  

 Additional Information: All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.   
 We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.

Join easyhome, as a key brand under goeasy, easyhome is Canada’s largest lease-to-own business, where you can make a real difference in the lives of everyday Canadians! Welcome togoeasy! Atgoeasy, our people and culture are at the heart of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades such asCanada’s Top Growing Companies. We’re also thrilled to be certified as a Great Place to Work® and Best Places to Work with Most Trusted Executive Teams. These honors reflect our commitment to fostering an inclusive, high-performance culture where talent thrives and innovation drives us forward.  
Join easyhome, Canada’s largest lease-to-own business, where you can make a real difference in the lives of everyday Canadians! We pride ourselves on helping our customers achieve their personal and financial goals by making home goods affordable through flexible weekly and monthly payment plans. Be part of a team that empowers people to create comfortable and happy homes while building solid credit foundations. 
  
Why work with us? 

Leverage our RRSP match and Employee Share Purchase Plan programs.  

Employee discounts on furniture, electronics, and appliances.  

Access 24/7 healthcare with Virtual Doctor Appointments.  

Personalize your benefits with a customizable package including options for 100% coverage.  

Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others.  

Celebrate properly, with your birthday off PAID! Along with paid vacation and personal days.   

For complete picture of total rewards please click here   
  
A Day in a life of a Customer Retention Specialist:  

Build strong customer sales experiences by welcoming and engaging customers in person, over the phone, and by email 

Understanding customer's needs by providing the solutions that fits them best 

Communicate the terms and conditions of our financial products and how we can help them achieve their goals on a weekly and monthly basis 

Develop and maintain strong relationship with customers by interacting with them on a daily basis 

Support retail operations by managing customer accounts, collection activities, the merchandising and the maintenance of the store 

Manage accounts receivables by monitoring overdue accounts on a weekly basis 
 
What we are looking for: 

Excellent communicator who is people and results-oriented looking to drive sales and increase customer satisfaction 

Ability to multitask and quickly learn a variety of tasks 

Full class driver’s license with a driver’s abstract in good standing 

Ability to lift 50+ pounds and move large home goods is considered an asset 

Able to pass background checks (criminal, employment) 

Some experience in a customer-facing environment 

Comfortable interacting with customers over the phone 
  
Diversity, Inclusion, and Equal Opportunity Employment:  
 At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. goeasy is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. As an equal opportunity employer, we are committed to providing accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Please let the talent acquisition team know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.  

 Additional Information: All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.   
 We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above. 
  

Join easyhome, as a key brand under goeasy, easyhome is Canada’s largest lease-to-own business, where you can make a real difference in the lives of everyday Canadians! Welcome to goeasy! At goeasy, our people and culture are at the heart of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades such as Canada’s Top Growing Companies. We’re also thrilled to be certified as a Great Place to Work® and Best Places to Work with Most Trusted Executive Teams. These honors reflect our commitment to fostering an inclusive, high-performance culture where talent thrives and innovation drives us forward.  
Join easyhome, Canada’s largest lease-to-own business, where you can make a real difference in the lives of everyday Canadians! We pride ourselves on helping our customers achieve their personal and financial goals by making home goods affordable through flexible weekly and monthly payment plans. Be part of a team that empowers people to create comfortable and happy homes while building solid credit foundations. 
 
Why work with us? 

Leverage our RRSP match and Employee Share Purchase Plan programs.  

Employee discounts on furniture, electronics, and appliances.  

Access 24/7 healthcare with Virtual Doctor Appointments.  

Personalize your benefits with a customizable package including options for 100% coverage.  

Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others.  

Celebrate properly, with your birthday off PAID! Along with paid vacation and personal days.   

For complete picture of total rewards please click here   
 
A Day in the life of a Delivery Specialist: 

Build superior customer sales experiences by welcoming and engaging customers in person, over the phone, and by email 

Support retail operations by supporting the merchandising and maintenance of the store 

Deliver best in class service when delivering our products to customers’ homes 

General maintenance on the truck and around the store daily 

Providing exceptional customer service throughout the moving process + addressing customer concerns and ensuring satisfaction 

Coordinate and finalizing paperwork with customers onsite 
 
What we are looking for: 

Full class driver’s license with a driver’s abstract in good standing 

Ability to lift 50+ pounds and move large home goods 

Excellent communicator who is people and results-oriented looking to drive sales and increase customer satisfaction 

Some experience in a customer-facing environment 

Ability to multitask and work efficiently  

Able to pass background checks (criminal, employment, driving history) 
  
Diversity, Inclusion, and Equal Opportunity Employment:  
 At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. goeasy is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. As an equal opportunity employer, we are committed to providing accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Please let the talent acquisition team know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.  

Additional Information: All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.   
We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.